In 2014, Bank of America, JP Morgan Chase, and Wells Fargo joined together to create clearXchange service. This company was a payment provider for person to person, business to customer, and government to consumer payments. This enabled clients to send and receive money between other entities and persons who had accounts at these banks.
Capital One and USA bank joined in 2016. The company was sold to Early Warning Services in early 2016. Zelle users can send money to other registered Zelle users. (They can also attempt to send money to unregistered recipients, in which case the intended recipient will receive an invitation to sign up for the service in order to complete the transaction.) Users access the network within the websites and apps of Zelle-participating U.S. financial institutions and through the Zelle mobile app. To register with the Zelle mobile app, users must enroll a supported MasterCard or Visa debit card issued in connection with a U.S. bank account.
Zelle announced third-quarter earnings in 2019 of $49 billion on more than 196 million transactions.
Zelle now works with PNC and Bank of America, due to the integration of The Clearing House RTP Network in February 2021
Headquarters for Zelle are located in Phoenix, Arizona.
I have been a Zelle consumer for a couple years. I have only received money from two family members, and have NOT PERSONALLY SENT ANYTHING TO ANYONE.
My checking account was hacked 2-9-21, and they set up a dummy person to get $ and send. They took $3,000 out of one of their accounts. Deposited it in my checking account and IMMEDIATELY SENT IT TO OTHER PEOPLE, besides hacking everything, literally. I am sure Bank of America can reimburse us the $3,000, but says they can’t yet. Monies were forwarded to Navy Federal Credit Union in the states. They CLAIM THEY ARE WAITING FOR MONIES TO BE RETURNED. Generally fraud they reimburse the consumer and go after the funds separately, not forcing the consumer to be out $3,000. OBVIOUSLY ZELLE, AND BANK OF AMERICA ARE NOT STANDING BEHIND THEIR GUARANTEES. It appears the hackers were in India. Also, WHY would you have suggestions of people I might want to Zelle something with, if I am not trying to.? The list took very old classmates emails, from my Gmail. I haven’t even spoken to any of them for decades, you claimed was a convenience – NOT A CONVENIENCE, BUT AND INVASION OF MY PRIVACY. YOU SHOULD NEVER TAKE PEOPLE IN ONES GMAIL LIST, TO SUGGEST, WITHOUT MY PERMISSION. ZELLE IS OBVIOUSLY MORE INTERESTED IN “” CONTINUING TO MAKE THE BIG BUCKS, WHILE SCREWING THE LITTLE GUY”” ENOUGH IS ENOUGH. I want the $3,000 RETURNED IMMEDIATELY.
It certainly appears that YOU HAVE MANY COMPLAINTS OF FRAUD AND THEFT, ETC. Guess you figured WE DON’T MATTER, as long as YOU MAKE THE BIG BUCKS. I certainly hope I don’t have to go to court. It’s obvious you don’t really care about the security of your service or the consumer. AS USUAL ONLY CARE ABOUT MILKING ALL THE $ OUT OF US YOU CAN.
UNBELIEVABLE !!!!!! THIS WEBSITE IS NOT EVEN SECURED.
I agree was conned out of 300 dollars, disabled 1st responder, on disability and Zelle saying they can’t get it back!
My name is Bekah Seda.
I’ve been a Zelle for almost a year now and I LOVE the Services! A VERY happy CUSTOMER!
July 9th I purchased a puppy from Albert Yorkshire puppies, paid 650.00 …500.00 for puppy and 150.00 for shipping. The first time I Zelle the money ,(to BLME lizabethy @ g-mail.com to Elizabeth Young). It DIDN’T go thru….some excuse that she was over her “Zelle”
account. Gave me another name to Zelle it to….. Johnliam 497@ gmail.com. With this one it had 2 names
George Liam and Vincent Parker and Johnathan. That time the Zelle went thru….. The next day I get a call from Evergreen Pacific Courier want another 500.00 for “insurance”. I contacted Albert Yorkshire puppies and the said…..”they forget to mention it AND that the puppy was ALREADY at Evergreen Pacific Courier. Long and short of it i Zelle Evergreen Pacific Courier
500.00. They also struggled recieveing payment stating same reason…over daily limited.
Bottom line…..I have not puppy and am out 1150.00 (which I borrowed and WiLL pay back!)
My concern is…..are you aware people are stealing money using ZELLE?
Honestly right now I have a bad opinion of Zelle that you would allow something like that to go on.
I have given you all the information I have I hope that you can do something about this even if I don’t get my money back you need to stop these people from doing this!!
Bekah Seda
XXXX McDonald Way #X
Bakersfield CA. 93409
661-472-XXXX (I receive texts there bcuz my email is NOT working.
Call or text me PLEASE.
PLEASE, PLEASE investigate!!!
Am upset so PLEASE excuse my errors.