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Zelle Corporate Office

Zelle logo 2

In 2014, Bank of America, JP Morgan Chase, and Wells Fargo joined together to create clearXchange service. This company was a payment provider for person to person, business to customer, and government to consumer payments. This enabled clients to send and receive money between other entities and persons who had accounts at these banks.

zelle ad 2 Capital One and USA bank joined in 2016. The company was sold to Early Warning Services in early 2016. Zelle users can send money to other registered Zelle users. (They can also attempt to send money to unregistered recipients, in which case the intended recipient will receive an invitation to sign up for the service in order to complete the transaction.) Users access the network within the websites and apps of Zelle-participating U.S. financial institutions and through the Zelle mobile app. To register with the Zelle mobile app, users must enroll a supported MasterCard or Visa debit card issued in connection with a U.S. bank account.

 Zelle ad Zelle announced third-quarter earnings in 2019 of $49 billion on more than 196 million transactions.

One woman claims that she was scammed for thousands through a Zelle account in late October 2019, which she didn’t open. 

Zelle now works with PNC and Bank of America, due to the integration of The Clearing House RTP Network in February 2021

Headquarters for Zelle are located in Phoenix, Arizona.

Zelle logo on cell phone

Filed Under: Corporate Office, Financial Services, Headquarters Tagged With: Zelle address, Zelle complaint desk, Zelle complaints, Zelle corporate address, Zelle corporate office headquarters, Zelle corporate office phone number, Zelle customer complaints, Zelle headquarters, Zelle home office, Zelle main office, Zelle office address, Zelle office email, Zelle office fax, Zelle office phone, Zelle office phone number

Reader Interactions

Comments

  1. frank dino says

    September 13, 2022 at 4:45 pm

    I am going to go to every social media outlet and tell people how you stupid company doesn’t protect it’s users from scams and frauds…

    Reply
    • Asefeh Shirafkan says

      January 25, 2023 at 5:41 pm

      Hi Guys

      My friend and I lost $4000 through a zelle and even though we reported the scammer to zelle a week later he opened NEW ZELLE account and scammed more people.

      Let’s all hire an attorney and sue ZELLE.

      Reply
  2. Martha Caro says

    January 20, 2022 at 9:52 pm

    I can’t believe that my money was taken out of my account and it was yours and Wells Fargo’s fault now I can’t even figure out where that money went there should be some record of where it went who signed for it but they tell me I’m out of luck I live on $900 a month and for a company with people who make so much money to do this to a customer it’s just sad no one in customer service will help me I’m just told I’m out of luck. The amount was not a lot to people like you but to me it fed me for a month and paid my bills. I am devastated and heartbroken

    Reply
  3. Susan Maloney says

    November 13, 2021 at 5:39 pm

    Paid $2,200 through Zelle for a Birman Kitten $750 for the kitten and transportation and $1,450 for flight insurance to Washington DC. to Kevin Andrew but through these email addresses. Zelle email Amazoncj257@ gmail.com Name CJ Davis Reference: Nela Amount $1,450. Zelle email email address amouryellow@ gmail.com Name La Tavia Jackson Amount $1.00 and $749.00 I am not able to receive a refund because this was paid through Zelle.
    Kevin Andrew Information
    XXXX Cavender Dr SW
    Atlanta, GA 303331
    678-434-XXXX
    info@ lightbirmankittens.com
    lightbirmankittens.com
    shipper: Good Shepherd Delivery
    goodshepherddelivery.com
    Contact: James 678-434-XXXX
    other emails used Johnny Taylor richforever305@ aol.com for $1,450 I was told not to use this email address and andrewsoto97@ yahoo.com did not work for $750 for Zelle. This company also uses jupiterbengalkittens.com Kevin Andrew has a foreign accent.
    I contacted Citibank regarding a refund they said I could not get a refund. I have contacted the FBI, Bureau of consumer and Regulatory Affairs and the State of Georgia, I want my money back. This is a crime Susan Maloney fanant@ verizon.net

    Reply
    • Asefeh Shirafkan says

      January 25, 2023 at 5:42 pm

      Hi Guys

      My friend and I lost $4000 through a zelle and even though we reported the scammer to zelle a week later he opened NEW ZELLE account and scammed more people.

      Let’s all hire an attorney and sue ZELLE.

      Reply
  4. B A. Chavez says

    March 1, 2021 at 9:57 pm

    I have been a Zelle consumer for a couple years. I have only received money from two family members, and have NOT PERSONALLY SENT ANYTHING TO ANYONE.
    My checking account was hacked 2-9-21, and they set up a dummy person to get $ and send. They took $3,000 out of one of their accounts. Deposited it in my checking account and IMMEDIATELY SENT IT TO OTHER PEOPLE, besides hacking everything, literally. I am sure Bank of America can reimburse us the $3,000, but says they can’t yet. Monies were forwarded to Navy Federal Credit Union in the states. They CLAIM THEY ARE WAITING FOR MONIES TO BE RETURNED. Generally fraud they reimburse the consumer and go after the funds separately, not forcing the consumer to be out $3,000. OBVIOUSLY ZELLE, AND BANK OF AMERICA ARE NOT STANDING BEHIND THEIR GUARANTEES. It appears the hackers were in India. Also, WHY would you have suggestions of people I might want to Zelle something with, if I am not trying to.? The list took very old classmates emails, from my Gmail. I haven’t even spoken to any of them for decades, you claimed was a convenience – NOT A CONVENIENCE, BUT AND INVASION OF MY PRIVACY. YOU SHOULD NEVER TAKE PEOPLE IN ONES GMAIL LIST, TO SUGGEST, WITHOUT MY PERMISSION. ZELLE IS OBVIOUSLY MORE INTERESTED IN “” CONTINUING TO MAKE THE BIG BUCKS, WHILE SCREWING THE LITTLE GUY”” ENOUGH IS ENOUGH. I want the $3,000 RETURNED IMMEDIATELY.

    It certainly appears that YOU HAVE MANY COMPLAINTS OF FRAUD AND THEFT, ETC. Guess you figured WE DON’T MATTER, as long as YOU MAKE THE BIG BUCKS. I certainly hope I don’t have to go to court. It’s obvious you don’t really care about the security of your service or the consumer. AS USUAL ONLY CARE ABOUT MILKING ALL THE $ OUT OF US YOU CAN.

    UNBELIEVABLE !!!!!! THIS WEBSITE IS NOT EVEN SECURED.

    Reply
    • Nancy says

      April 6, 2021 at 11:53 am

      I agree was conned out of 300 dollars, disabled 1st responder, on disability and Zelle saying they can’t get it back!

      Reply
  5. Bekah Seda says

    July 19, 2020 at 7:55 pm

    My name is Bekah Seda.
    I’ve been a Zelle for almost a year now and I LOVE the Services! A VERY happy CUSTOMER!

    July 9th I purchased a puppy from Albert Yorkshire puppies, paid 650.00 …500.00 for puppy and 150.00 for shipping. The first time I Zelle the money ,(to BLME lizabethy @ g-mail.com to Elizabeth Young). It DIDN’T go thru….some excuse that she was over her “Zelle”
    account. Gave me another name to Zelle it to….. Johnliam 497@ gmail.com. With this one it had 2 names
    George Liam and Vincent Parker and Johnathan. That time the Zelle went thru….. The next day I get a call from Evergreen Pacific Courier want another 500.00 for “insurance”. I contacted Albert Yorkshire puppies and the said…..”they forget to mention it AND that the puppy was ALREADY at Evergreen Pacific Courier. Long and short of it i Zelle Evergreen Pacific Courier
    500.00. They also struggled recieveing payment stating same reason…over daily limited.

    Bottom line…..I have not puppy and am out 1150.00 (which I borrowed and WiLL pay back!)

    My concern is…..are you aware people are stealing money using ZELLE?

    Honestly right now I have a bad opinion of Zelle that you would allow something like that to go on.

    I have given you all the information I have I hope that you can do something about this even if I don’t get my money back you need to stop these people from doing this!!

    Bekah Seda
    XXXX McDonald Way #X
    Bakersfield CA. 93409
    661-472-XXXX (I receive texts there bcuz my email is NOT working.
    Call or text me PLEASE.
    PLEASE, PLEASE investigate!!!

    Am upset so PLEASE excuse my errors.

    Reply
    • Asefeh Shirafkan says

      January 25, 2023 at 5:43 pm

      Hi Guys

      My friend and I lost $4000 through a zelle and even though we reported the scammer to zelle a week later he opened NEW ZELLE account and scammed more people.

      Let’s all hire an attorney and sue ZELLE.

      Reply

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