LetGo Corporate Office - Corporate Office HQ

LetGo Corporate Office

How would you rate your experience with LetGo ?

[Total: 18    Average: 1.5/5]

LetGo Corporate Office Address

175 Varick Street1st Floor
New York, New York 10014

Contact LetGo

Phone Number: (347) 433-8912
Fax Number:
Website: https://us.letgo.com/en
Email: Email LetGo

LetGo Facts

Founder: Alec Oxenford, Jordi Castello, and Enrique Linares.
Date Founded: 2015
Founding Location: New York, New York
Number of Employees: 191

LetGo Executives

CEO: Alec Oxenford
CFO: Jordi Castello
COO: Enrique Linares

LetGo History

LetGo was founded in 2015 in New York, New York by Alec Oxenford, Jordi Castello, and Enrique Linares. The company operates a mobile phone app and a website that lists used items for sale.

The company is similar to OfferUp, Ebay, and Craigslist in that clients contact each other to buy and sell (mainly) used items. LetGo has seen tremendous growth in a very short period of time. The company recently raised $175 million to invest in growth plans. The app has proven to be wildly successful, with 45 million downloads in the first 6 months of 2017, and annual transaction volume of $23 billion in the same time frame.

LetGo earns money via advertising and “bumping” client posts to the top of the page for periods of time. The app and listings are free unless clients wish to “bump” their post. Spokesperson for the company states there are currently 100 full time employees. The app works in 25 countries, however, the company expects this to double by the end of 2017.

LetGo FAQs

Question 1: What is the phone number for LetGo?
Answer 1: The phone number for LetGo is (347) 433-8912.

Question 2: Who is the CEO of LetGo?
Answer 2: The CEO of LetGo is Alec Oxenford.

Question 3: Who founded LetGo?
Answer 3: LetGo was founded by Alec Oxenford, Jordi Castello, and Enrique Linares. in 2015.

{ 14 comments… read them below or add one }

Emery June 5, 2018 at 1:33 pm

you need to investigation letgo app there been too many scammers threat me for no reason and your coworkers has been harassment me and threaten me for no reason they are remove my stuff that i post it and they are breaking federal law


Chuck Buck April 6, 2018 at 3:24 pm

I am new to your site and have some questions. Please get back to me ASAP so I can get my item sold.



Mr. Yoneji from Osaka Plant Co.,Ltd. March 12, 2018 at 3:19 am

Dear Sirs,

My name is Yoneji from Osaka Plant Co.,Ltd., located in Osaka, Japan.
We have been engaged in recycling business for consumer products of office equipment and a wide range of batteries since established in 1975 having 180 employees now.
As a new tactics of our business here in Japan, we are planning to enter into the internet business making use of free market application.
Therefore, would you please allow us to ask you following questions?
1) Could you offer your system of free market application for C to C and B to B to us? We will utilize that in Japanese market after making some improvements in order to suit our market customers.
2) For that purpose, forming a business alliance with you would be an option to us.
In that case, would you suggest us your requirement such as cost, terms and conditions, etc.?
As a first step, only rough idea of you could be quite helpful to us.
If you need more information on this matter or to ourselves, we would be pleased to answer you back any time.
We look forward to receiving your positive reply.

Best regards,
K. Yoneji,
Manager of New Business Development Dept.
Osaka Plant Co.,Ltd.


Keith l. Middleton December 19, 2017 at 4:26 pm

I’m still waiting for some kind of response from u people..smh…u people are freaking horrible!!..sham bon yawll..it’s the Christmas holiday and my Money was stolen from some crook on let go ….and all I ask is for a response and maybe, maybe a miracle…the guy stole my 900$..and the 96 Honda Accord I bought from him..of your crummy sight… this could have happen to you this holiday of 2017 put your self in my shoes I Know there hard to wear I know it hurts but wear um!!!.. please please take pride in your business stand up for right ..and ur app will grow!!!… ignore the customers and your for sure to fall harder than a ton of bricks..TIME WILL TELL!!!!


Keith l. Middleton December 18, 2017 at 2:06 pm

I emailed u a complaint about a crook who stle my money and car I bought of letgo….it’s a shame you people don’t care about your letgo app…smh… people are being robbed..I wish let go will be destroyed by Satan!!!!!!!!!?!sense u work for and make money from Satan’s crooks!!!!!


Scott Linden December 6, 2017 at 12:21 am

Baume & Mercier 14K Gold Watch and Band : New In Box : STOLEN, PLEASE READ


(Direct Link: app.letgo.com/k8Mk/XbeC8ezbEI Take a look at everything Ashley Fernandez is selling on letgo!)

My listing shows serial no. on watch:
app.letgo.com/k8Mk/nbuJWfydEI Check out what I’m selling on letgo! – Baume & mercier 14k watch & band all 14k stolen by letitgo buyer/seller, please read

If not allowed to see because they will ban my item because it proves how unsafe selling through them is, it is also listed here:

Check out this Baume & Mercier 14K Gold Watch and Band : New In Box : STOLEN, PLEASE READ I’m selling for $6,000 on OfferUp.


Johnathan December 3, 2017 at 11:39 pm

Y is I the last week I have had to post my item 3 or 4 times b4 it will stay on letgo. B4 I can even finish the more detail it get discarded. I don’t have all day to post one item


Dan korman December 1, 2017 at 12:13 pm

Why haven’t I received an answer to my request?


Dan korman December 1, 2017 at 12:02 pm

why I have the items I have saved disappeared? I am really upset that I cannot find particular items that I really wanted to make Purchases of.


Ms. Williams November 28, 2017 at 6:09 pm

My son put a item on sale on your website and the person who said he was going to but it is a fraud. He gave his name as Alvin phone number 724-705-9745. He sent a check that was a fraud. His alleged daughter texted stating he dad was interested in the item and then he text back. When I get the name of the daughter and her phone number I will also post it.Just beware.


Marcy Eckman September 29, 2017 at 11:18 am

I’ve then on your website for over a year now and last week I was taking off for no reason at all they said that I had an on authorized item on I did not have an on authorized item on I took it off weeks ago when they took me off I had all authorize items I also sent a girl Allison pictures of the other items of other people that have a hot side that are on unauthorized and that is not fair she took mine off and left on!!! I’ve been going back-and-forth and back-and-forth emails unbelievable all I want is it put back on so I can sell my items that’s not fair and all I want to do is sell my items if you’re anything you can do please let me know I would really appreciate it


Stephie22 April 20, 2018 at 9:10 am

I’ve been getting this Allison person on my selling pages as well, claims she is fromLetgo…. She asks for she can “help” in some way, I’ve answered NO twice, the first time she re did my ad for one thing without my permission and describing the item incorrectly…. “Allison” also popped up on another time, today, also revising MY item asking if she could “help”, I sent a message DO NOT DO ANYTHING WITH MY ITEMS OR POSTINGS!!!!!! I called the corporate phone number, it rang one time got answering machine, at end of recording it sounds like a baby or toddler at most is crying, at the very end of the recording it states “Mailbox is full” WHAT A SHOCKER


roger September 13, 2017 at 2:53 pm

poor customer service …ask a question never gets answers……….


roger castle September 12, 2017 at 2:53 pm

i’ve sold mdse on letgo …but now i’ve been trying to sell and its states oops..
cant sell from a counry that i’m not in…i’m in san diego ca …not trying to sell in just san diego ca….why is this happening…thank you….roger


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