ZipCar was founded in June of 2000 by Robin Chase and Antje Danielson. The company operates a car sharing company. Danielson and Chase designed their company to be similar to car sharing programs already established in European countries. Cars are parked in strategic locations and clients pay a monthly fee in addition to being billed by the hour or the day. Smart phone apps unlock and activate the cars, as well as provide billing services. Fuel, parking, and insurance are all included in the price.
The company was purchased in March of 2014 for $500 million in cash by Avis Budget Group. The company now operates as a subsidiary. As of early 2016, the company stated that they had 1 million members in 500 cities and operates in 9 countries. The company uses more than 50 different makes and models of cars and light trucks.
ZipCar has been sued twice for charging “hidden”fees, including a surcharge for a parking ticket, even if the ticket was overturned, and for talking to a customer service representative regarding a disabled vehicle, even though there is no other way to report one.