JemJem was founded in 2014 by current CEO Jay Kim. Originally operating only through Amazon, the company began by offering self-manufactured Android-based tablets. After trying out Apple iPhones and tablets, Kim decided to begin refurbishing iPads for resale.
In 2017, the company collaborated with Walmart to sell their refurbished products through Walmart’s platform. All orders are handled through JemJem, including support, returns, and exchanges.
JemJem is the 3rd largest retailer of refurbished Apple products, according to the Huffington Post. In February 2018, the retailer announced that they would add Samsung refurbished phones to their product lineup with a 90-day warranty on Samsung phones.
The company also operates iPelican.Com, which buys used cell phones and tablets from consumers.
Headquarters are located in Newport Beach, California.