Stanford graduates Kevin Taweel and Jim Ellis acquired Road Rescue, a Houston based roadside assistance service, in 1995. In 2000, this pair of businessmen purchased the Merrimac Group, which offers insurance for cell phones.
The company began expanding internationally in 2003, offering insurance on a variety of electronics including cell phones, satellite dishes, appliances, and jewelry. In 2014, Asurion partnered with America Movil, giving them access to all of Latin America.
In February 2017, Asurion launched its Simplr subsidiary to provide customer-service via on-demand staffing and machine learning. Through Soluto, the company acquired in Drippler, another tech support app company, and merged it with Soluto. In August 2019, Asurion acquired the uBreakiFix national cellular phone repair chain.
Despite the coronavirus and subsequent quarantine, Asurion’s subsidiary, uBreakiFix opened 20 new locations in the third quarter of 2020.
Asurion maintains a corporate office in Nashville, Tennessee.
With Online chat the agent said my claim approved and will receive e gift card in within 2 hr! 4days later the claim is still reviewing and asked all kinds of information! If I didn’t buy the stuff how I bought your insurance?? Lier company
Hello! I am really sorry to bother you. This is not about a phone. But this is about employment with your company. No one wanted to listen to me. I got messed up emails. I tried to explain that to the lady and she said I had to wait 6 months and I told her I told unemployment I no longer needed them.
It took them 5 days to call me back. Your solutions person told me to call because I had so many mix up. And when I got to do my drug screen they were closed.
I think I was treated very unfairly. And when I told the lady she said I had to wait 6 months no matter what. I’m not usually like this. But when I know I’m right. And I did nothing wrong it’s kind of funny l. Oh well. Now probaly no one will get back to me now. I live in Syracuse New York. By the time 6 months hits I’m hoping to have a job.
Your whole process sucks. At least care about people. I was a assistant manager I did my people.
Thank you
Donna white