WalMart Corporate Office - Corporate Offices & Headquarters

WalMart Corporate Office

WalMart Corporate Office Address

Wal-Mart Stores Inc.
702 SW 8th Street
Bentonville, Arkansas 72716

Contact WalMart

Phone Number: (479) 273-4000
Fax Number: (479) 277-1830
Email: Email WalMart


CEO: C. Douglas McMillon
CFO: M Brett Biggs
COO: Rollin Lee Ford

WalMart History

Wal-Mart Stores Inc., usually just called WalMart, was founded by Sam Walton in 1962.  Walton opened a WalMart Discount City store in Rogers, Arkansas.

By 1967, the chain had 24 locations across Arkansas.  In 1968, stores were opened in Missouri and Oklahoma.

In 1970, the Walmart corporate office and distribution center was opened in Bentonville, AR.  The company also went public the same year.

There were 1200 Walmart stores by the company’s 25th anniversary in 1987.

In 1988, Sam Walton stepped down as CEO and was replaced by David Glass.  In 2000, H. Lee Scott took over as President and CEO.

By 2005, there were 6200 stores worldwide.

Walmart currently operates nearly 12,000 stores under 55 different names in 15 countries and is the largest retailer in the world.

Annual revenue for the 2015-2016 year was $482.13 billion and has more than 1.4 million employees in the US alone, with an estimated 2.3 million employees worldwide. Walmart U.S. is the company’s largest division, making up 62.3 percent of all sales.

In early 2016, the company announced that it would close 269 locations, most of them in the US. Most of the the closures occur where there is another Walmart location within 10 miles. At the same time, the company announced it had plans to open 60 Supercenters, 95 Neighborhood Markets, 10 new Sam’s Club stores, and approximately 240 international locations in 2017.

The company acquired Jet.Com, an eCommerce site, in August of 2016 for $3.3 billion.



{ 929 comments… read them below or add one }

David Brainard October 15, 2016 at 5:48 pm

Today Oct.15 My wife and I were at the Wanamaker Walmart in Topeka Kansas. Bought a cart full of groceries and on our way out the door greater/Guard stopped us which would have been fine but for the reason for the stop was personal. This Guards name is William Ritter: He and my wife had worked for the city of Topeka and his egress was unexpected and my wife was still there. Never the less this was an attempt to harass my wife and was a vicious retaliatory attempt to demean and degrade her . I did not react calmly to the situation and had noticed that others were filing out unscathed. On our way in the store there Were NO Bill Ritter the Guard stops of any individuals leaving the store. I contacted the store MGR and he said that they stop everyone that has products like pop, water etc…that aren’t in a bag. I have been going to this store for 20+ years and have NEVER been stopped until today.This was a malicious retaliation attempt. As a United Steel Worker Union Member I will let my 1500 Union Brothers and Sisters know how we were treated, Best Regards Your former customer, D.R.Brainard,.


Sharon White September 29, 2016 at 2:56 pm

To Corporate Headquarters:
The week of September 18, my husband and I were traveling with a tour group through West Virginia. We stopped briefly at Walmart in Lewisburg, WV, the morning of September 22. I went in quickly to pick up some breath mints. Wanting to pay with excess change I was carrying, I first took out my cell phone, laid the cell phone on the counter, and grabbed my coin purse. Then upon returning to the bus after another 10 minute ride, I suddenly remembered I had left my cell phone on the counter. Our tour director called Walmart, spoke to the manager and the manager informed our director the cell phone would be mailed to my home in Illinois.
To make a long story short, your manager, Mr. James Bowyer, Lewisburg, WV, went out of his way to rectify a problem that could have been a costly error on my part. I received my cell phone on September 28, shortly after arriving home. The cell had been thoroughly wrapped in bubble-wrap and sent FedEx so it could be tracked.
You certainly made a wise decision in hiring a person of Mr. Bowyer’s character, thoughtfulness and leadership. I thank you for your judgment in choosing outstanding employees.
Sharon White
Paxton, IL 60957
Tele: 217-379-XXXX


Joy September 12, 2016 at 9:34 pm

I bought a Samsung cell phone and phone protection plan from on May 21, 2016. By mid July, I started having issues with texting – I could not receive group texts. I called Samsung and walked through all of the “fixes” they gave me. Nothing worked. They told me to do a factory reset. I did, and it didn’t work. They told me that I needed to contact my wireless provider, which is They walked me through their “fixes”, and none of those worked, either. I contacted via online chat on Aug. 21. They said the order was still active, and I could still return it. They said they would issue me an e-mail stating if I returned the phone within 30 days, and I would receive a complete refund. They sent me the e-mail, but they sent it 2 days later on Aug. 23. At that point, the e-mail showed a message saying that it had expired. It didn’t say my return period expired – just the e-mail. And I was under the belief (without any contradiction from Walmart) that since I initiated the return within the return period, I’d get refunded. I called that day and asked that the e-mail be re-issued because I was not told the e-mail itself would expire. They said, “Sure, we can do that, but it would be a lot easier if you just returned the phone to a local store”. The representative assured me I would get my money back by returning it to a store. So, I bought an iPhone (from in anticipation of returning the Samsung. It arrived in about one week, I got it set up through, and then went to the local Walmart to return the Samsung. This was on Sept. 5. The sales clerk and manager of the store said they never take returns on electronics in stores – I had to return the phone through I went home and immediately called again. I got a representative named “Martin”, who apologized profusely to me, stating he was sorry I was having all this trouble, that he wished I had talked to him first so he could have helped me, and stated, “I promise you, you’ll get your money back”. He gave me an incident number and said he would put “detailed notes” into the computer so I would be sure to get a refund. He said he was creating a pre-paid FedEx label for me to return the phone, and he gave me a FedEx confirmation number for the label. He said the label would be e-mailed to me. After 24 hours, I did not receive the label – so I went to and put the confirmation number in the search portal. The number could not be found. So I called and gave them this number. They said the number was meaningless, and that I should contact again. I called, again, and the representative said he was “very sorry” for all the trouble I was having, and he would connect me with a corporate manager. I then got rerouted to the customer help line that said my wait time would be 46 minutes. My original wait time was less than 1 minute to talk to this representative. I e-mailed a Walmart corporate address, and said I was lied to by all of the Walmart representatives I had dealt with all along, and that I want my money back. I have not received a response.


MICHELE MURRAY September 1, 2016 at 1:32 pm

My mother is 70 years old, and needed a new bed. On 8/20/2016 I ordered a bed, a bedframe and an tv attenna. I paid approx. 5.95 for speedier delivery. On 8/26/2016, morning I called customer serv; nothing had arrived. Recvd credit for shipping. A few days later bed arrived no bedframe. A few days later a DOG GATE arrived, instead of a bed frame. I called customer serv again; was told frame would arrive within 48 hrs. Today is now 48 hrs, no merchandise. Her credit card was charged on 8/20/16. I was told on 8/31/2016 they would NOT ship the bedframe ( paid for) until I returned the bedframe that was delivered. We never RECVD a bedframe, now you want me to sign a fraudulent return slip, before you will deliver what you took funds for on 8/20/16 from a seventy yr old woman. I went to the police dept today, they said I am get resolution or I am to go back to them and they will get involved. I was lied to frame was shipped in 48 hrs, and am being asked to sign a false documents. The walmart store in winter haven, spk w/ TIm who said he couldn’t do anything, asst mgr. Now I spk w/ corporate who wanted me to sign the return for bedframe.. and they would send me the return label and after its received they would send the bedframe. PAID FOR 11 days ago! She couldn’t get me a shipping date.. albeit promised 48hrs ago by an agent. Orig ordered I paid 5.95 approx to have it delivered in a few days.. to speed up shipping time. This was my experience.. and good news, RESOLVED TODAY. I cancelled this order, due to walmarts failure to ship the correct merchandise, asking me to sign a false document and cant even tell me when they can ship it. I will never order at again, and I will tell everyone of this.


Martha Simmons August 30, 2016 at 7:03 am

I recently had an eye exam from my doctors office. I last had an eye exam at the Walmart Vision Center at Walmart in Salisbury, Maryland in May 2013. I bought glasses and contacts then. I noticed in the last couple months that my right eye keeps burning and eyes are tired and bloodshot constantly. Kept putting eye drops in eyes and putting cold compress on eyes to relieve pain and irritation….I knew it was time to get examination, but I put it off because I have no insurance and pay for all exams. When I had eye exam to check vision two wee6ago, I couldn’t read the 4th line down on chart with left eye….I was shocked.. so I made an appointment to get eye and contact exam, new glasses and contacts last week. I expl6to this optometrist how my eyes have been feeling, etc. When he was done with exam, he said you are okay….BUT, for three years my lense in my left eyeglass side , was made wrong. Wearing the eyeglasses the normal way, the left lense from left to right I couldn’t see hardly at all. The Doctor then turned my eyeglasses so they were vertical up and down and told me to look in that lense , I could see. So three years ago when my eyeglasses were made, the lense was made vertical to look out of!! So I have been wearing these glasses three years damaging my eyes. I never realized it was the glasses just thought it was my eyes, but it was the glasses that have done this damage!! Scary! Of course my doctor was upset and me Too! So I need to somehow talk to someone in Corporate Vision Center, to address this issue.. I need to pursue this because my eyesight is so precious and look what was done. I pray and hope this comment is addressed and I am contacted. Please contact me via email so I can give my phone number. I will never use a Walmart Vision Center again for fear they will make my glasses wrong again. And I had paid around 500 dollars for total purchase in 2013.


Brenda Kidd August 19, 2016 at 4:17 am

To: Wal-Mart Angie Bingham, Matt Tanner, Alan Guttmann, Sol Group Marketing, all CEO’s of Wal-Mart, Tim Henkel and to anyone, who will listen: This is not bribery nor is it a, threatened post. This is a truthful post and I am asking to be compensated for my sickness, foodborne illness that the Wal-Mart and Fresh Quest harmful bacteria’s, infected contaminated cantaloupe caused, which were and are foreseeable to Wal-Mart and Fresh Quest as well as all other parties. Enclosed in the emails which were sent to the above people are as followed:
1. Pictures of the contaminate defective, cantaloupe, which caused my foodborne Illness.
2. Customer Incident Report, the Manager place the Fresh Quest label on the customer incident report in which 4050 and Guatemala are on the Fresh Quest label/sticker. 3. Copies of the UPC-4050KF 4. A written narrative as to what happen from the date the defective cantaloupe was purchase to the date the cantaloupe was eaten by Brenda Kidd, as well as to the dated I was admitted into the Emergency Room and was diagnosed with Foodborne Illness. 5. Emergency Room Doctor’s discharge papers 6. Pictures of the Prescription bottle of the Doctor’s prescribed medication for me, Brenda Kidd as needed, it is use to treat nausea, upset stomach and vomiting, one tablet orally 3 times a day, Ondansetron 4 mg
7. Two video’s of Wal-Mart contaminated defective cantaloupes at two different stores, one in Mobile Alabama July 2, 2016 and the other in Orlando Florida July 12, 2016 Santa Rosa Produce Cantaloupes. 8. Wal-Mart store receipt in Orlando Florida.
9. Two letters from Wal-Mart, Angela Bingham, Case Manager III
10. Springhill Memorial Hospital Bill was $1,150.63 my deductible was $75.00 dollars and Springhill Memorial Physicians PC Bill was $476.77 cents, which came to a total of $1,702.40 cents. Although a certain amount on the hospital bill was a write off the Hospital bill/all bills, must be paid in full, $1,150.63 cents plus $476.77 cents and $75.00 dollars.
11. Pictures of my bruise arm where as to the IV was in it and as of this day the bruise can still be seen.
12. Pictures of Guatemala and the United States contaminated defective cantaloupes and its websites. 13. One video and two pictures of Wal-Mart contaminated defective cantaloupes and a receipt


Felecia August 11, 2016 at 4:23 pm

On August 5, 2016 I purchase a 26ft pool from the 2500 Forest Hills Rd W., Wilson, NC 27893 (252)0243-9300. Today I had a pool guy come to install it, which consists of leveling my yard and installation of the pool. When the pool guy went to open the box he realized that I was missing a whole lot of stuff. So I went to see what all was supposed to come with the pool. And he was right I was missing something and whole box. The pool should have come with two boxes and I was sold only one box. So I called the Wilson NC store and I spoke to Assistant Manager Alex (which was very nice by the way) and explained to him what was going on. He apologized and asked for my telephone# and he would go look to see if there is another box & he would call me back. Meanwhile while I was waiting for Alex to call me back, I called the manufacturer of the pool. I spoke to Maria in Customer relations and was told that I wasn’t the only one that has called about this same problem. She said when they ship the boxes to the stores (Walmart, etc), the saran wrap the boxes together (example Box 1 & Box 2). But what she thinks in happen is that the store is unwrapping them not reading what is on the box and selling each box as a pool itself. After about ten minutes Alex called me back and told me that there weren’t any more pool boxes in the store. So I told him I called the manufacturer and told them what was going on and all I ask if I could get some kind of compensation for not having a whole pool. He said he would have to talk to his manager because he could authorized anything and the his manager would call me right back. Well I waiting for about 20 minutes & his manager (Mark) never called me back. So I called the store and asked to speak the Mark (manager) and I was told that he was on his lunch break. So I waiting for a while to see if Mark (manager) was going to call me back but he never did. So I called the store back again and spoke to Alex (the Assistant Manager) to let him now that Mark never called me. He apologized and told me that he discuss this matter with Mark and Mark said the only thing he could do is refund my money and compensate me with a $20 Walmart gift card. I was appalled by this answer, so I called Walmart Corporation and spoke with a nice lady name Sheenkai and explained to her the situation. She in turn tried to contact Gerald Herran (The general Manager) and got his voicemail. Mind you this all happen around 12 noon and it is now 3:46pm and no one has contacted me regarding this matter. A wasted day for me and a wasted day for the pool guy that I still have to pay, who didn’t even get to put a pool in. And if I do get a pool or the replacement parts I still have to pay him to come back and install the pool. Can some please call me back about this matter?


A very upset Customer



Sharon August 7, 2016 at 4:37 pm

I’m so done with this corporation I have a family mobile cell phone I went in on July 1and paid my bill all month long I dealt with the fact that my payment was never posted now mind u I have my reciets and brought it to the store on Washington ext in Albany ny the kept saying it was not on their end my phone got shut off 6 times that month but during the month every one seemed to have found my money lost my money found my money lost my money great the last u talked to them they found it so I go in 2 days ago and pay my bill next day I sh!t u not tegu shut my phone off for non payment the month before they actually tried to make me remake the payment and then wait for them to find it a and reimburse me nice right so I go back to walmart today and was going to file an internal theft report ha what do u know suddenly my money was found and I got no apologies for it actually being walmarts fault nor did they offer me anything for the crap they put me thru all month long I hate target but will start shopping there I will get Another phone company Next week and will tell any and everybody how walmart are a bunch of thrives and their CEO don’t care which means they must be taking part in the theft


Brenda Kidd August 19, 2016 at 3:56 am

If you, a family member or someone who you know were sicken with Food Borne Illness, as well as Listeria after consuming a Wal-Mart or any other Company, Contaminated Defective Cantaloupe’s, please sign the petition. Even if you do not know of anyone, the petition can still be sign by you if you feel that this is true and it is not only happening in the United States, it is happening all over the World. The Cantaloupe UPC code is 4050, which is or should be located on the Cantaloupe’s labels. Stop Purchasing and Ingesting Cantaloupes, because of Foodborne Illness, Listeria, Salmonella and E. Coli.

This is a Public Heath concern.
Thank You!

Tell the Food and Drug Administration (FDA), Center for Disease Control, (CDC), U. S. Department of Agriculture (Food Safety), Inspection Service, Mike Duke CEO and President, Bill Simon CEO President of Wal-Mart US., Doug McMillon CEO and President of Wal-Mart International, the News Media, Wal-Mart Angela Bingham Claims Management Inc and her Supervisor, Jenifer Kappen, Cora Rodriguez Sol Group Marketing, Matt Tanner Sol Group Marketing, and Tim Henkel @ Henkel & Cohen P.A, that, Defective Contaminated Cantaloupes do causes Listeria and Foodborne Illness, which can vary from mild to severe sickness. Foodborne Illness and Listeria can sicken and kill the Elderly, Young Children and Pregnant Women.

Food and Drug Administration (FDA), Center for Disease Control, (CDC), U. S. Department of Agriculture (Food Safety), Inspection Service, Mike Duke CEO and President, Bill Simon CEO President of Wal-Mart US., Doug McMillon CEO and President of Wal-Mart International, News Media, Wal-Mart Angela Bingham Claims Management Inc and her Supervisor, Jenifer Kappen, Cora Rodriguez Sol Group Marketing, Matt Tanner Sol Group Marketing, and Tim Henkel @ Henkel & Cohen, P.A., Fresh Quest Defected Contaminated Cantaloupe, which was purchase at Wal-Mart at 5245 Rangeline (Service) Road in Mobile, Alabama 36619 caused me to be admitted into the Emergency Room. I was admitted and discharged from the Emergency Room with having Food Borne Illness, which the Cantaloupe caused. Although I do not have the cantaloupes, they were given to the Wal-Mart store Managers. I do have clear evidence of the proof, which caused my Foodborne Illness, such as, Pictures of the Cantaloupe, Final Doctor Diagnostic, along with Prescribe Prescription Medication and a copy of Wal-Mart Customer Incident Report.

Overall, that night I developed more nausea, vomiting, dizziness, shortness of breath and also stomach pains, diarrhea, and headaches from eating the defected contaminated Cantaloupe.

Thank God, I know with clear proof what caused my Foodborne Illness from Wal-Mart, Fresh Quest, and Sol Group Marketing, Cantaloupes grown in Honduras or Guatemala according to Cora Rodriguez. The Cantaloupe was contaminated and the contamination made me sick.

Please sign the Petition.


autumn August 7, 2016 at 12:36 pm

I wish this was a comment on how great this store is but sadly it’s not. I was doing a straight talk demo at a store in Topeka and one of the floor managers named Jennifer was so incredibly rude! My husband was helping me with the demo because I have a bad back and she threatened to kick us out because of it! Too she called my boss to complain about it, but I talked to the store and assistant manager and they didn’t care so I’m not sure what her problem is. For both days we were here she was this way. It was very unprofessional in my opinion and we’ve never had a problem here until now! I’m pretty sure we won’t be back so long as she’s here!


Colleen August 2, 2016 at 3:53 pm

To whom, it may concern,
I wish I was writing to comment on how wonderful you are. How great I think your prices are. How you offer such great value. But, I’m not. I will never, ever, EVER get myself to go into another Walmart as long as I live. I don’t care if you are giving away tvs and furniture. Quick explaination WHY…
Yesterday, after 4 days of packing and trying to get into our new home, my family and I go to Walmart on Normandy Blvd in Jacksonville, FL to get a pop-up dumpster. The ones that waste management will come pick up if you call them. They are huge. I think it was 5’x10’. Anyways…We bought one. I was so excited to not have all of our trash just piled up in the front yard. We payed about $29-$30 for it, which includes the tax. We head on home to get back to work, and what do you know, I forgot the freaking liners for it. So my husband leaves for work, I wait for my little one to wake up from her nap, and we pack up and head back to walmart. I bring the pop up dumpster with me so I know the EXACT liners to get (because that sht is expensive). I get them. I also get boxes, packing tape, yogurt, strawberries, crescent rolls, frozen yogurt, popsicles, and a Mamma Chia drink. Im being specific for a reason, mind you. I go to self check out, just doing my thing. I have my receipt in hand for the security woman at the door. Not an employed security officer from an outside company, just a run of the mill Walmart employee. I’ve seen this woman quite a few times. In fact, the majority of the people at self checkout were still around, finishing their shifts, when I was in there the second time. I have my pop up dumpster with me. Well what do you know, my receipt is with my husband. Sh*t. So, I call him. He’s at work, but he’ll come ASAP. So I’m waiting in the car, at rush hour mind you, without AC, waiting for my husband. He’s taking forever, again, rush hour. I bring my daughter outside. We play for a minute, I get asked 6-7 times (NO EXAGGERATION) for money, a cigarette, or a lighter. I say screw this, and head back inside. The woman, who saw me in there the first time that day, would NOT let me take my pop up dumpster that I payed $30 for. The one a number of employees there SAW me purchase. Ok…cool…so I realize my food, mostly perishables, are in the car. EVERYTHING is hot as can be. I bring it back inside. She takes the bag from me and tells me I can’t exchange them, an employee has to do it. I leave the bag, head to customer service, and try to get this issue resolved. I ask them to pull up the registers receipts. Can’t do it. I tell them the exact time I was there and to check the cameras. Couldn’t do it. I get a call from my husband saying he is in way too much traffic and needs to be back to work sooner than later for a meeting. I am in walmart for 2 hours and 45 minutes. The woman never exchanged my products, so I had to exchange them. Then she stops me at the door, while she is STILL standing over the pop up dumpster I F-ING PAID FOR, and asks me for my receipt for the products. The products she was suppose to exchange, but did not. The products I left with her, just incase she wanted to double check to make sure I exchanged the exact products. She had the NERVE to ask me for my receipt. I walked out. I’m touching upon 3 hours and she asks me for my receipt. I didn’t care if the cops came because I refused to show her my receipt. I was so livid one of the young men outside, collecting the shopping carts, actually asked me if I was OK. No. I was NOT OK. Guess what? YOU A**HOLES STILL HAVE MY POP UP DUMPSTER THAT I PAID $30 GD FOR. It is STILL in your store. I still have trash in my front yard. My husband searched high and low for this receipt, but the Walmart receipt he had in his wallet, the one he thought was the one I needed, was actually for the gatorade he bought as we walked in. We pulled up bank statements to bring in. I mean sh*t, at least they’ll have the exact time so they can look up the info. We give them a call, ask if it’s possible, and NOPE. Nothing.
I swear to you, I will never, ever, return back to any Walmart until the day I die. I am making it my own personal mission, to make sure everyone I come in contact with, NEVER returns to your store. In fact, I just printed out a ton of coupons from Target’s website. I plan on going to Walmart this evening, and passing out these coupons. Just for the chance that they may drive 5 minutes down the road to Target. Over my lifetime, I have spent tens of thousands of dollars at your establishment. Between my weekly shopping, Christmas, and just life in general, I have absolutely spent that amount. I have found every walmart receipt I can possibly find in my home. I am checking all of them to find products I have not used yet, so my husband can return them when he gets back from work. I pay cash for everything, so thats a win for us! I don’t back down. I don’t give up when I feel like I have been wronged. EVER. Your company, and the idiotic employees you hire (not all of them, mind you. I have had several great experiences with your employees. Ones at that very store I despise), are on my short, yet VERY VERY personal sh*tlist. If your sales dramatically start to sink in the Jacksonville, FL area, that’s from me! I’ll be there multiple times a week handing out coupons to Target and declaring how you stole my money. I could care less if the “law” says I can’t do that at your establishment. I’ll stand on the sidewalk, by your entrance, until I’m blue in the face. You make me sick. This employee, deserves to be fired and honestly, penalized, for her behavior. She owes me $30 as well. I wish I got her name. I remembered checking, but the fury I had made absorbing information almost impossible. She is short, dark hair, glasses, beady eyes, and was working the door at approx 4:15 PM, Monday, August 1, 2016. If I ever see her in public…wow…The fury I will unleash upon her, I wouldn’t wish upon my worst enemy.

Sincerely, with lots of love, the ripped off woman that will not back down,


By the way… I’m writing this to you right this moment for a reason. I JUST got back from grocery shopping at Target about an hour ago. I did all my shopping at Target. I mean, ALL of it. Even bought multiple outfits for each of my family members for our upcoming vacation. You both, equally, save me the same amount of money when I grocery shop. The bonuses of Target, though? I don’t have drug addicts harrassing me in the parking lots for money (oddly enough, ANY walmart I go to, there are clear as day drug addicts asking for money because “their car broke down and they need gas”). RUDE as hell cashiers that chew gum, flick their long a** fake nails, and check their phone WHILE I AM TRYING TO CHECK OUT. There aren’t piles of perishable food sitting in shopping carts waiting, for hours, to be put back into the freezer/refrigerator. The clothing, for my ENTIRE family, is better in style, quality, and overall manufacturing, HANDS DOWN. My favorite part though, all of their gd shopping carts work. I video taped my mom one day at a walmart by her house. I thought she was going to blow the roof off. I know how to make her laugh, so I video taped her. She went through 13 shopping carts before one worked properly. 13. The video is almost 6 minutes long. Yes, this is besides the point I’m trying to make, but it sure does paint a clearer picture don’t you think??


Christine July 28, 2016 at 3:28 pm

Do they ever reply to anyone on here if not I’m going to get a lawyer and department of social services involved my 16 year old daughter got pregnant by one of the workers on the roof of walmart in nevada Missouri in 2004 2005 and I need a company name that was working for them my grandaughter deserves to know her dad he don’t even know he has a child and I’m holding walmart accountable


Christine July 28, 2016 at 3:13 pm

I’m trying to find one of your workers or the company name that worked on the roof of nevada Missouri in year 2004 or 2005 I have a grand baby that would like to know who her dad is ty


Annette Burns July 27, 2016 at 2:20 pm

I am trying to place an order on your website for Equate sugar free cough Drops. I have ordered multiple bags in the past. I NEED TO place an order for Equate Sugar Free Cough Drops for myself and family. The computer will only allow me to purchase 12 bags. Why? we need to stock up as we use them for Nasal Allergies as well as sore throat. I spoke to one of your agents on the computer, and he said there is a limit on how many you can order. Why? Why do I have to place multiple orders just to order the quantity I need, and cannot find in your store.Please let me know who to call to rectify this problem.


Penny J. Bless July 25, 2016 at 1:31 am

It would be nice to find a way to get ahold of SOMEBODY, through SOMEWAY. I need copies of my husbands last five pay stubs, and a copy of all benefits: 401K, insurance, bonuses, ect. Can’t find a single e-mail. You have cheated me out of his pay on his pay card and a $300 bonus from a letter informing me that he had coming (after his death, by the way), through acting stupid when I call. I guess the next step is to go to a higher government department. He was a devoted employee. I needed that money to support my 4 kids. I need the payroll information for a lawsuit. I will have my lawyer contact you.


Carla Friend July 16, 2016 at 4:31 pm

Hello my name is carla and well today i will comment on this since i cant get a hold of any of the CEOs or just anyone that can help me. I have been working for your company for about 9 months and i would say store 5230 was just awesome in a ghetto are but nice helpful management. Now i transfered to El Paso Tx 2201 due to family issues and i have never been treated so badly until i got here. Now they have fired me due to 5 absences and didnt even give me a chance to fix it or explain. Now i understand is my responsibility to check on my absences but when the store is packed and literally no csm gives you permission to leave your register unless break or lunch what can i do? On my other store you had to jave nine accurances or nine absences to be fired here four how in the world is that when i have four kids and one is autistic. I worked my a** off even if i didnt have to and it wasnt for the company but for the customer lord knows some of this people that work in your company arent worth nothing. Sometimes i ask myself why are they sti working for you, have no costumer service skills rude at that some are just plain evil. I loved working for WALMART but ever since i got to this store 2201 i just learned to hate walmart itself.. I barely got any hours and when i got sick there no one cared but maybe two ladies from management but because i looked pale and about to pass out in there store. I went back to try to put my hours from pto and nothing so thats how my five absences accumalated. Ask store 5230 about me i was one of the best associates there i did everything i could as to help the customer and maintain my only source of income…. You have just lost a good employee just like more to come all because some of your management arent there to run your atores how Sam Walton wanted.


Deja Brown July 15, 2016 at 7:33 pm

I just got fired today because of something they said happened on the 9th. Today, they told me my login information was locked because my drawer was seven thousand dollars short. One, they dont evn have that much in the drawers for me to even take. Two, there was no inestigation, police, or proof that i took anything. Three, i explained what happened that day and the manager acted like she didnt care. Two associates was at my register that day and they were loading cards, im like 3 weeks new still, so i was open to all the associates helping me. The csm’s told me to ask for help when needed and these past couple of weeks been nothing but help from other associates. Come to find out, they scammed me since i was new. I did not take seven thousand dollars, if i did, i wouldnt still be showing my face at walmart. Im filing a lawsuit because the correct measures werent taken prior to termination. I was wrongfully accused and there was nothing done in my defense.


Titania July 13, 2016 at 8:59 pm

I work for Walmart for 5 years to get no where get treated like sh*t they never provided my right breaks and lunches or theb skip me completely when u approach them they pretended like surprise or they never new. Plus I will like to press a lawsuit for searching in my personal things etc the management are terrible they don’t care for no one or listen to u at all etc


Titania July 14, 2016 at 2:04 am

I was force to admit i took items that I never paid for the security guy in store number 4444 even lie saying that I money on my register was short on money he force me to said that if I confess I took some things with out paying he will just fired me he force me to even admit to do that knowing that I was under a lot of medication cause my son just had accident and lost his vision on his eye knowing I was not well and my son in ICU pediatrics. Instead he turn around and even search my personal things without via warrant after several he’s of them forcing me I admit I probably forget to scan them at the self check out even so I did paid for most of my things. I work for Walmart for 5 yes that’s how they did me knowing that I have 3 kids single mom with no income now I can’t even find a job to support my children or feed them I hope those people eat their millions cause they don’t care . I also work their most times they skip my brakes and lunches plus they never even provided me with my correct races for the years they paid the lowest they could scamming me from he’s also. Justice should be serve for me and family!


Titania Pasiecki July 21, 2016 at 9:29 pm

Investigation should be done on what they did to me cause all the procedures were wrongfully done to me. Plus then forcing me to admit even searching my personal things etc. Reach me at titaniapasiecki at


Titania paaiecki July 19, 2016 at 12:01 am

Why is it that no one gets any answers to our problems here. We specially ex employees. Why is that u let them get away with what they done to us. Breaking the laws on us and lying about things please we are people and deserved answers to are issues thanks!


Janie July 11, 2016 at 2:48 pm

Never Ever get the shipping pass.
What a SCAM
You item will never get the item you purchased on line by the date they guarantee
False Advertising


linda July 9, 2016 at 12:27 pm

what is wrong with website? can not look anything up.


Tamitha Parker July 8, 2016 at 8:31 am

I work at store 1210 nicholasville Ky as a door greeter. I have been there since I got out of high school in 1999. I am mentally disabled and have to have a job coach help me, which my parents provide. This gives me a sense of independence and a chance to be out in the communit
The nicholasville store is letting most of door greeters go or letting some go work in store. I was offered another job in store one week and another week was told they don’t see it happening.
I have put in 16 years and 11 months working 2 hrs a week and to get total 391.00 pay out.


Pam July 7, 2016 at 1:56 am

I have worked for Walmart for years the problem is some of your nasty Co mgrs. this one person talk nasty to people and has no respect for the individual but want people this person to practice what the company preaches they can disrespect you but when the person approach theres a problem why? and people are fired over dumb things My question to you is why don’t the regional come and visit the stores sometime to see what’s going on in the stores when I worked for Safeway the owner used to come and check on his store’s once a month and talk to each employee to see what’s going on in the store WHY CAN’T THIS HAPPEN AT YOUR STORES? Surveys need to be done on person of management individually I woulld LOVE an answer


GEORGIETTE RODRIGUEZ June 18, 2016 at 1:32 am

WHY has Walmart Stopped Stocking Dubble Bubble Gum .”GUMBALLS?” YOU carry FOUR DIFFERENT TYPES OF Dubble Bubble Gum.. The GUMBALLS SELLS OUT IN LESS THAN A WEEK and the OTHER GUM DOESN’T is STILL SITTING ON THE SHELF. CAN’T understand why WALMART wouldn’t keep it in stock
I CALLED THE MANAGER and HE told me to Choose from one of the other bubble gums. WHICH I DON’T WANT.
I walk around Walmart for an hour then I have to STOP at DOLLAR TREE to pick up Dubble Bubble Gumballs. This Defeats the whole purpose of “ONE STOP SHOPPING!.


Jeff June 21, 2016 at 10:33 am


Relax, it’s not THAT serious. It’s freaking gum for crying out loud. If Walmart doesn’t carry your brand then simply go to the store that does. Get over it and yourself. There are REAL problems in the world.


A person living in the REAL world


DOROTHY SPARKMAN June 17, 2016 at 5:56 pm

I work at the store in Nicholasville Ky.. store
# 1210
I have been a door greeter for the last 9 years
Total i have worked for walmart almost 20 years of my life..
I have given you everything i have to give..
Im at work on time everyday..I come in when you need me.
I have always been a good employee.
As you know walmart is changing the door greeters..
We where told that we would be offered a buyout or move to another job in the atore.
Well today I was offered $2000…
There is no other job in the store im able to perform because of health issues
So for me giving you almost 20 years of my life ..
Your going to take my job and offer me $2000
That is absolutely absurd..You should be ashamef of yourself.
The last time something like this happened at walmart . The employees got $1000 for every year they had worked there plus 60 weeks pay.
This is beyond insulting..
You need to fix this bs..
I cant survive without a job and your taking it away from me and expect to accept $2000 to leave a job..
This just shows how much you really care about your employees
You haven’t heard the last of this


kathy August 13, 2016 at 7:42 pm

They do not care about the employess or customers that work or shop there. I just left a wal-mart store. While I was there I was being targeted by 8 people making rude comments about having my 6 pound service dog in the store. Meanwhile a co manager said she heard everything that happened and what was said . Meanwhile I was the one she came to and said she had a problem with me. I was a innocent victim in this. She said not one word to this group of people. And I was asked to leave the store. Not because of my dog but because I was loud in talking. Did not know this was a crime in NYS. But appartenly it is,They do not care the Managers are useless and do not care will not be going back to wal mart again.


Ann June 17, 2016 at 2:36 pm

I am very upset that when I purchased a tent on that Walmart doesn’t stand behind what is sold on their website if it a third vendor. I was told I had to contact shop 247 for their policy which they didn’t give a refund because They said I was outside of 30 day refund my receipt said may 18 they say may 11 the manager made the comment they have used these for several events that if we didn’t put it together right. What a terrible way to do customer service with this type of comments and service. This was a tent for graduation when I had my son in law put it up the pole collapsed . They will not refund they r doing a replacement , I explained I have no idea if and when I would use it. I asked the question that if this is defictive what is policy, I got response will need to call , to see what can be done. Beware when ordering on website about third vendor that Walmart and vendor are passing buck leaving consumer in the middle. With a very bad taste in mouth. If u order make sure of all policy or you may get burned.


patti nykamp June 15, 2016 at 5:21 pm

I’m having a very hard time. I am housebound and I’m not able to get out and go to the store. I order everything online including clothes. Because of that I return a lot that don’t fit me. You are now Banning me from ordering any more on I also just bought the shipping pass for $49 and I understand that cannot be refunded because I’ve used it. Please reconsider and allow me to buy from Walmart. I have several things to return yet, clothes, but after that I promise I won’t order anything I know I won’t keep. I won’t be buying clothes there. Please, I beg you, I don’t know what I would do if I can’t buy from you. As I said I can’t get out of the house. Thank you so much


david guthrie June 9, 2016 at 12:29 pm

my name is harvey mcgee at wilburton,okla74578 i am using my brother’s internet info. 15 years ago i bought an ink stamper from you it had the words like received,etc. and the date on it. do you have one now? how much? please send me an email to guthriedavid14 at with your reply.


darnel June 8, 2016 at 4:16 pm

i purchased from your Delaware store a 70inch vizio tv on 9/13/2013,on 5/27/2016 a green line appeared across the screen. I called Vizio support and they had me power off the tv and wait 20 seconds to restart in which didn’t solve the problem. i was given the number by support to call their tech support for out of warranty customers. After telling the tech support agent that i had a horizontal green line across the screen she concluded that it was a panel issue with the tv and that she couldn’t help and hung up. On 5/28/2016 i cut the tv on and the screen was black or nothing appeared after that i direct messaged vizio on Facebook about the issue,i received no response from. On 5/29/2016 i i direct messaged vizio again and got a response that they are sorry and that if i provide the case number from my contact on 5/27/2016. I provided the number and was emailed a resolution or best offer,which was for me to pay $900 for a new tv and they would pay shipping. i responded by saying i appreciate the offer but its unacceptable, i shouldn’t be asked to pay for another tv after paying close to $1600.00 for the defected one. i have saved all conversations with vizio and took pictures of the defected tv. I have been shopping at walmart for over 20 years and never had a problem with your products until i purchased this 70 vizio tv,i have did my research and concluded that i am not the only person to have a problem like mine with vizio i came across hundreds of complaints similar to mine. i bought the tv from your store and couldn’t afford to purchase an extended warranty at the time but thats no excuse for a brand new tv to malfunction in under 3yrs and the company doesn’t stand by the product. I am appealing to Walmart to please forward this letter to the highest authority to help me remedy this issue. I do not have another $1600.00 to give to walmart or vizio for another tv. What ever walmart offers will be appreciated. I was unable to attach receipts,pictures and correspondence from vizio with this email but i can send in another email if requested.


S. Klima June 8, 2016 at 12:04 pm

I sent email to info at today with attachments regarding info below.

I am a senior citizen living in Lincoln, IL on a fixed income. Less than 2 years ago (9/24/14) I purchased a Straight Talk phone from your company. I purchased the phone because it was adamant that I have a phone due to medical emergencies. I have heart problems (2 stents), and 100% blockage in both of my legs. I also purchased a Product Care Plan which is my main reason in writing this letter.

I have experienced extreme aggravation in dealing with various employees of your company. Not only was I deceived in pricing (the care plan should have been $19 instead of the $39 that I was charged) when I purchased your Product Care Plan, I have recently been deceived by a member of your Care Plans (Chrissy – 1-877-968-6391) about charges that would be deleted from the original price (referring me to fees on your current brochure – not my original brochure) that I originally paid for the phone I purchased (the original price was $179.88 plus tax of $14.84 = $194.72 – they want to issue an e-Gift in the amount of $163.33 including tax which minuses me $31.39 off my original purchase price. Chrissy then stated it was listed as a $29 fee on the brochure – this $29+ was not listed on my brochure when I purchased the item – see attached. I was also told by Chrissy that I would be receiving an egift card as soon as UPS picked up my item (which I had to package and bring to the UPS facility) at the UPS facility in Lincoln, IL. This has not happened – I was lied to about everything.

I contacted UPS to get verification that they picked up my package. I have attached proof of pick up from UPS. I then responded to Chrissy at WMTechSupport at that UPS had picked up the item to deliver back to them – I have attached a copy of their email and mine to Chrissy. The egift was not emailed to me so I contacted them online and had a chat session with Janikka explaining to her that I am a senior, have medical emergency issues and I need to have a phone for medical emergencies – I have attached our 3 pages of correspondence also. I included proof of UPS correspondence and even offered to have UPS call them to verify that the shipment had been picked up by UPS. Janikka barely gave me time to read her comments to me and asked twice in the correspondence “Are we still connected?” She then disconnected me from the chat because I did not respond to her fast enough.

As of 9:45 AM Illinois time on June 8, 2016 I still have not received the e-Gift from your company which should be $214.72 ($179.88 purchase price + $14.84 tax + $20 overcharged for product care plan = $214.72). – NOT the $163.33 that Chrissy told me it would be (see attached receipts and care plan pricing with note stating in part “Walmart Gift Card or e-Gift Card for the original purchase price of the product (including tax)”.

Please respond ASAP as I need to have a phone for medical emergencies and I need to have the resources to pay for it. Thank you.


S. Klima June 8, 2016 at 1:27 pm

I would appreciate very much receiving a response regarding the above issue and an email with my e-Gift for $214.72 so that I can get my phone. I need a phone in the event of a medical emergency. This has been delayed now for too long. Thank you.


S. Klima June 8, 2016 at 6:57 pm

Regarding my prior information – I contacted Asurion regarding my e-Gift which I was told was going to be sent to me today – it was not sent. I did speak to them and they informed me that I now had to wait an additional 5-6 days from tomorrow before I can expect my e-Gift which I was told I was told I was going to receive TODAY. LIARS, LIARS, LIARS. I will be taking this matter further.


Kenya Hancock June 6, 2016 at 4:46 pm


I have been trying to get someone to contact me for a couple of months now & no one has contacted me. Please, I need someone from the corporate office to assist me. I can be reached at Kenya.hancock at

thank you.


Annette May 31, 2016 at 3:22 pm

Are you raising minimum wages to $15 hour Wal-Mart wide? Are you going to discontinue price matching to ads and online sites?


Katie May 26, 2016 at 4:43 pm

I don’t understand this PTO hours. I have been at walmart for a year. These changes they made went into effect 2 months before my 1 year anniversary. I have 7 hours of pto only! I have asked management and personnel why don’t i have more pto hours. What happened to all the hours and months i worked before the changes?? All their answers make no sense to me! The way i see it i, along with many others, got screwed. We basically lost all the hours worked and have to start over. In other words i have to work another full year to get one week vacation. I am supposed to get one week vacay after working one year. Nit with walmart. THIS IS BULLSHIT!!


Tina May 22, 2016 at 12:27 am

I worked for Walmart have no problem working for Walmart until I got fired for my attendance I understand that was mess up so I talked to the store owner of 0765 I waited 30 days fixed my attendance so I could come back I came back for a week and one of the management didn’t approve of me being back now he says they can’t bring me back cause the system won’t allow me back but I was there for week and there was no problem now there is I don’t understand and he says he going to talk to the store manager but I have to wait cause now he is on vacation I think that is stupid. He only does this stuff when the store manager is not there he think he runs the store


DB May 26, 2016 at 2:29 pm

Hi Tina, would you like to get together so that we can tell this story. I too am a former Walmart employee and I’m fighting for my unemployment and no one seems to care. Have have tried emailing almost anyone in corporate and no one has responded but one person. Please email me so that we can talk.


Kaley roznowski May 31, 2016 at 7:19 pm

I am writing this for my daughter listed above. This just happened to her yesterday at texas store.


alexandra May 21, 2016 at 7:05 pm

i dont understand how i went on leave for high risk pregnancy and i am trying to come but they said im not in the system….yet my win # workss so i dont get it….i didnt get let go or fired and this is ridiculous….if i got let go or fired without them noticing me then its a problem and ill fight for that….my walmart does a poor job with poor managment skills especially with the store manager and HR forget about it they suck…..i just dont get it, this is uncalled for and someone needs to do something about it …. i dont understand why is it hard for them to talk or call me about why im not in the system and ect…..i need help because this is insane and not fair i didnt do nothing wrong, i almost lost my kid so i had to go on leave earlyyyy….


DB May 26, 2016 at 2:28 pm

Hi Alexandra, would you like to get together so that we can tell this story. I too am a former Walmart employee and I’m fighting for my unemployment and no one seems to care. Have have tried emailing almost anyone in corporate and no one has responded but one person. Please email me so that we can talk.


KRB May 18, 2016 at 9:16 am

(Sigh)…. Where do I begin. It doesn’t matter where I begin really, because no one really cares. It doesn’t matter what I say because as long as the money keeps flowing into Walmart, my concerns are simply the “cost of doing business.” I know quite a bit about Walmart. I was in management for several years and I can testify that there are massive disconnects between home office and the stores. Many managers are in over their heads and just trying to survive the never-ending storm that is Walmart. Associates could care less because the company they work for cares even less. Many are living off government subsidies because they can’t afford to live off Walmart wages, meanwhile Walmart saves billions in corporate welfare. No… The problem I am experiencing at a Walmart at this exact moment is inconsequential. It doesn’t matter. No one cares. And no one will until the money stops flowing. Then people will care. When it affects them personally. But, by then it will be too late.


Karen Knechtel May 17, 2016 at 8:20 pm

I live in a very small town, and you are about the only game in town. We have a small Safeway, that is so high in price, I shop Walmart exclusively.
I have always had to wait, in the back of the store, for my package pick up, because there is no employees around. Then I had to go track down an employee and have them call for someone to help me. This was very poor customer service, but I let it go, and never said anything about this annoying problem with WalMart.

I do not like to get people into trouble, or even get angry, but I am so very angry
and frustrated, I just had to let you know what my experience was and, has been, in the past, so that maybe you would , maybe do something about this poor customer service. In Chelan, WA. I apologize for the length of this email, but wanted to take you through, what transpired, yesterday, as well as, today.

I purchased some items on line and was notified, via email, that my purchases were in the store in Chelan. I could not go in to WalMart yesterday, so my sister said she was going and would pick up my package. I went on line to change the name of the pick up person. I couldn’t get into that order, to change the name, as my order history said there weren’t any purchases, under 90 days, on my account.

Well I called my store and they said I would have to call the 1 800 Walmart number, so I called that number, and told them to please change the pick up persons name.
She asked when my sister was going to pick up my package. I told the representative that my sister, was going as soon as I hung up. She told me that was fine.
I gave my sister all my paper work ,and even ,my drivers license, because I have had so many problems with picking up a package at this WalMart, in the past.
When my sister went to the back of the store, they sent her up front. The girl at customer service, up front, said my packages weren’t in, and neither was my sister’s.
My sister, showed, the email, from the online purchase that said my package was at the store. The Customer Service rep called back to the back room, and was told that that person would not go check. So…..
The customer service rep went back in the back room and found my sister’s package, and said that my packages were there,as well, but she wouldn’t give ,my packages, to my sister, for 24 hrs. We live 6+ miles from town, so I was annoyed that the 1 800 WalMart Customer Service Rep did not inform me of the 24 hr. wait. ( She knew that my sister was going right away to pick them up for me and one for her.)

I went in today with all my paperwork and Brenda Valencia, at customer service, promptly looked in a notebook and said my package was not in the store. When I explained to her the situation, she called Lupita up front and in the mean time called back in the back room and was informed that my packages were not in the store. Then Lupita showed up to customer service, and said I would have to have my drivers license.
I had explained to Brenda, when she asked me for my license, that I forgot to get, from my sister, before I came in today, but that I had a picture i.d. and credit cards with my name and photo on them. She told me that she was not going to give me the packages because I had no drivers license with me. So I walked away angry, so I could cool down and bit. I went back up to customer service and asked for her to call the manager.
The manager on duty, asked me what was the problem, so I explained to her about yesterday and the whole situation today. She asked Brenda Valencia, if the packages where in and Brenda, had , by then, found my packages, and Brenda again with a bad attitude, began to say no because I didn’t have my license.
At this point I was so angry that I said keep the packages, I’m done. Well I get home and I looked at my paperwork, again, and had forgotten that I had paid for the orders. So I got my drivers license and returned to WalMart, and told them that I was back, because I had paid for my order. Brenda again helped me, and I asked her what would happen if a person orders, online, to pick up in the store, only has a photo i.d. card and she told me that in order to pick up orders you have to have a drivers license. Is that true. That doesn’t seem right to me.

I have worked in Savings and Loans and so many other jobs, that customer service was demanded, not asked for, and as an employee, I was to give 110% or else loose my position.
My husband was VP for Golden State Foods, who are the warehouses for McDonald restaurants. McDonalds was their only customer, so you had better give them good
customer service, or the Company was out of business.
I am sure you know, that without good, solid customer service a business is no good.
I am not going to order again, from you online. I am done with that frustration. I may even start paying a bit more, and going to Safeway, or an hour away, to Wenatchee, WA to shop at Fred Meyers, and other grocers. This is not an empty statement, I will wait and see if anything ever comes of this email to you. A whole lot of Chelan residence were against this store ever coming to Chelan, I supported you!!! I will
share my experiences, with anyone, I can, so they won’t have to experience the poor customer service I have received.
I do hope that you will, please, do something about this store and the disconnection one department has with the others, and the attitude of your employees. Oh, I did tell them that, their service, was unprofessional.

Karen Knechtel
kknechtel52 at


LISA May 16, 2016 at 5:47 pm

To whom it may concern:

This fact just seems pretty shady to me and Wal-Mart is coming in at the losing end. An email from Wal-Mart online tells me I can pick up my site-to store purchases 7 days a week between opening time 10a.m. and closing time 10 p.m. The same timeframe is not nearly true of my local Wal-Mart. On Sundays, the site-to-store section at my local Wal-Mart closes at 7 p.m. Yesterday, I arrived to pick up my purchase at 8pm and the site-to-store area was closed. I write on the assumption that all Wal-Mart stores operate on the same schedule that is posted online as nothing indicates otherwise. No one is working those three hours that Wal-Mart might be paying someone to work. Is it possible someone is collecting money for those three hours Wal-Mart.Inc. assumes someone is working? This might also be a case that the closing time online should be altered to reflect my local Walmart’s 7 p.m. closing time.

(Regarding El Paso Walmart Supercenter

10727 Gateway Blvd W

El Paso, TX 79935):


John May 15, 2016 at 1:31 pm

Went on line looking for Ozark Tumblers, found some at the Tampa store off Fletcher Ave. Went ahead ordered 2 the mugs, and received a response back within minutes my order was ready for pickup. Just a few short minutes later received a phone call from the store saying they no longer had the Ozark mugs, they were out. Then approx. 2 hours later received an email conformation saying my items were ready for pickup in the store. Called the store back to speak with someone of foreign accent hard to understand and he said they no longer had the items ordered. This is after the original conformation online saying them items were ready, then an email confirming the items were ready. How can this happen? Confirmation on my account saying the items are ready, then an email saying the items are ready. What I really believe happen is the Walmart in Tampa off Fletcher Ave sold my items from under me. Something isn’t right, especially after saying the order was filled. I’m not a big fan of Walmart for starters, my wife shops there mostly on line as she did here. I am not very happy with Walmart, especially the clerk working the online orders pickup counter in Tampa. I won’t be going back in there because I don’t like being lied to. Just come out and say the truth, “Sorry but your items were sold.” Poor customer service.


michelle tribble May 15, 2016 at 12:24 pm



michelle tribble May 15, 2016 at 12:05 pm

I will start here w/ my husband & I complaint , we went to Walmart auto center in branson west, mo. only as a last resource because of the lack of education they have for working on cars. It was Sat. 5-14-16 – all shops were closed – had a simple tire change & they torqued 2 of the lugnuts while removing the donut on my car & then left my husband over an hr. while trying to figure out the lye to tell my husband !! William watched them from the window working on our car & they tried saying we brought the car in that way. They refused to further work on the tire saying policy will not allow them , William left still driving on the donut , straight home only to find out the NEW TIRE we purchased was NOT the TRUNK of our CAR !! NOW we call & are told to come back in the morning STILL DRIVING ON THE DONUT to pick up the tire & of course we said to put the tire on . This gets better, they still refused to their wrong doing & set my husband away again DRIVING ON THE DONUT ,now he has the tire & in the parking lot goes to change the tire & sees that they BROKE ONE LUGNUT ! THEY DID NOT TIGHTIN THE OTHER ONES !! I STILL DO NOT KNOW HOW MY HUSBAND DROVE THAT MANY MILES -ONE WAY-15-18- X 4 TRIPS PLUS DRIVING HOME FROM WORK WHEN THE FLAT HAPPENED. Of course it is our word against them but they did refund the money for the tire that they forgot to give us. So my husbands LIFE was @ risk for their mistake that they hind behind their policy !!! REFUND-$66.50- BROKEN LUGNUT-STILL ON DONUT-AT HOME W/ OUT A CAR TO DRIVE OVER A FLAT TIRE THAT WE WENT TO WALMART ST. # 02175-BRANSON WEST,MO. I WILL BE CALLING HEADQUARTERS TOMARROW WHEN THEY ARE OPENED .Micelle Tribble


BARBARA TSAPEL May 16, 2016 at 7:48 am



herschel seifert May 13, 2016 at 1:07 pm

I have spent five hours trying to obtain a list of empty Wal Mart buildings for lease or for sale.


Don Chidester May 13, 2016 at 9:52 am

I work for walmart going on 19 years 9 yrs at asset protection I have partner we just hired and she is good are, Ap overview show we are high risk and should have 2 Ap they are only letting us have one are little town of Carlsbad nm has double in size from 33,000 to 77,000. store in nm is low risk and they get 1 Ap. I would like to know how this is working this way when every other store in are market is getting what their Ap overview showing. I have asked the Mapm market mgr I can’t get answer for my partner. Pleas help get an answer


Aubrey May 12, 2016 at 9:06 am

All levels of management at this store are lacking in professionalism and no one is being held accountable for there lack of leadership or general failure. All of the daytime supports and assistants are simply failing and lying to cover it up and pushing there failures on the shoulders of there associates .for example cap team 1 supervisor is unprofessional and personally attacks associates and perpetuates gossip. The entire cap process is failing at this store because cap team 1 and 2 can not and donor do there job. They are poorly trained and do not stock or execute there tasks properly.also the overnight shift has too much dead weight,new associates who have not been trained to complete there areas in a timely manner,leading to much of the freight not being worked.and again no one is being held is my belief that this dramatic change in the expectation of associates and management has to do with many of the Co managers and assistant managers leaving this store either as a transfer or looking for employment elsewhere.


Cheaters Anonymous May 2, 2016 at 3:19 pm

Sexual relationships run rampant at each store, especially among the salaried management with each other. If you’re a married woman with 4 kids at home and a husband your direct supervisor will prey on you until by keeping you past your shift, isolate you from your family until you are emotionally weak enough that you actually begin to consider his little sweetness as something affectionate. Next thing you know is your cordial work relationship becomes an emotional affair and then eventually a sexual affair.

STORE #5080 in Hurst, Texas.

This is exactly what has happened with Assistant Manager Kate Newby (married w/4 kids) and her direct supervisor Co Manager Hector Penagos. Both have been involved in a sexual affair since the begining of the year. As a result ASM Kate Newby is now facing a divorce. Yet another family broken up by a womanizing manager who preys on woman that works under him at Walmart. What’s worst their General Manager was made aware of it and chose to ignore it even though proof exsist. Wow such great ethics.


Kathleen May 1, 2016 at 10:44 am


I thought I lost my cell phone in Walmart Friday. I was worn out from the shopping, every part of my body ached, I could hardly breathe. Thet had to sit in a chair while they checked me out, unloaded and put my groceries in my car. I was on verge of crying. Then I got to my car and low and behold, there was my phone plugged into the car charger. It was such a relief. I hate going to Walmart, as the store is too big and it is very hard for me with my disabilities. Plus they move things around. I order a good deal of non perishables online and have them sent to my house But, the people in the Picayune,MS Walmart on Friday, 4/29/16 were very accommodating to me and went far and beyond the call of duty. I called the store and spoke to the manager, thanked her, to and asked her to thank all the other compassionate employees who helped me. They could not have been nicer or kinder. Thank you to Walmart Picayune. MS store for your kindness and help. God Bless. ❤


Mindy Voss April 30, 2016 at 11:34 pm

I would like a written policy on the purchase of alcohol. I was refused sale today because my daughter was with me who could not provide an ID showing over the age of 21.
This is not legal.
I was told it was to keep me from 3rd party sales. ??? I was buying beer. My purchase, my money. What I do with it after I leave the store if my responsibility, not walmarts.
So if I had a 5 year old, I would have to leave that child at home of I wanted to shop from walmart? Because i was told that at any age it would be denied.
Also, there is nothing posted saying that everyone in your shopping party must have proof of age, 21 or older. It does say that if you, the purchaser, look 40 or younger YOU must provide a valid ID.
When I Googled Walmarts policy, it looks as if lots of others have had the same problem. Maybe its time people get together and take walmart to court?


LuAnn R April 30, 2016 at 12:30 am

Shopped at Walmart Supercenter #765 in San Antonio, Texas on April 29, 2016 around 9pm.
When I returned home I realized that I was missing an item that I purchased, so I immediately called the number on my receipt. An associate answered and I introduced myself and my issue of my item missing and asked if he would please check if my item was left behind at register 20. He (The associate) then responded “Do I think that this was the Holiday Inn”. To my surprise on his response, so I asked for his name and he ( the associate) hung up the phone.
Disrespected and furious, I called back the number.
When I received an answer, I immediately asked to speak with the MANAGER.
Manager Cindy answered. When I told her of my missing item her response was that I would have to come to the store tomorrow and look at footage to verify if or if not the missing item was placed in my cart.
I then address the issue with the first associate who answered on my first call to the store.
Cindy’s response was that there was nothing she could do and that I should concentrate on the missing item. I then asked her if that was how Walmart Associates and Managers address ANY issues from a customer. She replied once again that there was nothing she could do and reminded me to just come in to address the missing item. WOW!
No attempt to at least mention that Negative Response to a Customer is NOT TOLERATED and that she will LOOK in to the issue. BUT NOTHING!


bill April 28, 2016 at 2:37 pm

To whom it may concern,
I am writing the letter to inform you of your overbearing customer service representatives of Walmart as well as possible profiling of their customers. This is a letter to document 2 incidents that I feel do not meet standard customer service guidelines and policies.

The first incident occurred when my wife and myself were asked to show a receipt of our purchase by a greeter at the door prior to exiting on Tuesday April 20th approximately 2pm at the San Tan Valley, AZ Walmart located at the intersection of Hunt Hwy and Gary Rd. We feel this is profiling of Walmart customers as the reason for the stop was due to our soda we purchased was not in a bag. As I requested to discuss this with a manager, we observed other customers exiting the store with items not bagged and not asked to show receipts. In an effort to prove our point, we showed an old receipt, from a different Walmart, to the manager and she looked at the receipt for less than a second and said OK all is well. Upon returning home my wife called the manager of the store, Ralph Ikpelue is the manager listed on the receipt, to discuss this matter and asked him view the video tape of this harassment. As of April 28 there has been no follow up provided to us by Ralph.

The second incident occurred Thursday April 28th approximately 8:45am at the same store location. I was returning some dog treats as they were manufactured in China and we do not feel comfortable providing these treats to our pets. I am aware of Walmart’s return policy and want to report an overbearing customer service representative. As part of this transaction I did not have my receipt and it was acceptable on my behalf to receive a gift card for this transaction as well as show my government issued id, Arizona Driver’s license. During this transaction I showed my driver’s license to the customer service representative and instructed her not to scan my license. I was informed that in order to complete the refund and transaction that she would have to scan my driver’s license and I informed her that this is not the stores policy (see below for Walmart’s return policy). Without my authorization she proceeded to scan my card and I was informed the refund transaction could not be completed without agreeing to this procedure. I hesitantly agreed to scanning my driver’s license and upon completion of the transaction, the gift card was thrown on the counter by the customer representative. When I stated “you do not have to throw it at me” she stated “I didn’t, the card slipped out of my hand”. It seems all of the folks for these incidents have an answer for everything to cut down their customers.
Based on the return policy I fully understand I am required to PRESENT a valid government issued photo id. I am NOT required to allow my valid government issued photo id to be SCANNED. My reasoning for not allowing my driver’s license not be scanned is not wanting to provide this information to hackers. No one can assure me their system cannot be hacked and steal their customers information but this is a conversation for a later time. Again I believe the attitude of the customer service representative is not representative of standard customer service policies.

I would like to close by stating this letter will be sent to the manager of the San Tan Valley AZ Walmart, Walmart corporate offices and various customer review websites. It seems to me, based on these two incidents, that the training of the floor managers and customer service representatives is lacking and insufficient to providing standard customer service. My personal belief is I do not require the “red carpet” be rolled out for my purchases, but respect for their customers is paramount and the representatives of Walmart should not argue with their customers and made to feel as if they are annoying or inconveniencing the employee’s at the San Tan Valley AZ Walmart.

As stated at under Non-Receipted and Receipted Returns in Store Policy
Non- Receipted Returns
Walmart will accept a non-receipted return or exchange provided it meets the following conditions:
• The refund verification process accepts the return.
• The government issued ID must not be altered and is accepted by Walmart.
To return or exchange items without a receipt, you are required to present a valid government issued photo ID.


Nicholas J Townzen April 28, 2016 at 2:06 pm

I’m in Marianna, Florida. I started in December of 2015 at Walmart Store#1375. I was placed in the Garden center and worked hard to earn my hours and i learned to use some power-equipment and was still in the process of learning more. I had called in one week due to being sick, I called in one day, but i had forgotten about the 1800 number, and called the store directly. I was told it would be taken care of. The next few days I found out it was counted as a no-call, thus giving me 4 occurrences. I asked if it could be fixed and I was told by my Assistant Manager that if I had actually talked to a member of management instead of the overnight supervisor he may of considered it but he denied me. I was late by 2 minutes once, giving me half an occurrence. Altogether having 4 and 1/2 occurrences, making me able to be fired. I was fired April 22 2016 for the occurrences even though my Assistant Manager had told me he would take care of it, and when I felt like he wasn’t taking it seriously I took it to a Co. Manager who said he would take care of it. I returned to work after talking with him, and later that day at the end of my shift I was terminated.

My complaints about all of this is, I worked over-time, I came in when asked, I took shifts for those who couldn’t make it, or had a no-call no-show. I never complained about having to work, I did everything that was asked of me and went beyond to learn more than what I could to make it so I could eventually move up in to management. I would like to know why, I had only 4 and 1/2 occurrences that other people who had more than me, and still have more, and those that even reach past the 10 occurrences are still there, even while some started after I had. I know not many care for their jobs nor really want them. But I personally enjoyed mine and needed it. I would like to try and have my job back in the store i was working in soon.


Mike Wallace April 25, 2016 at 8:23 pm

I recently ordered an i phone s5 online, then asked to enter my zip code and i complied. Only to get the phone 5 days later, went to activate it with their suggested company straight talk. Straight talk instructed me to go to a local walmart to get it activated, come to find out that it had the wrong sim card and it wouldn;t work here. Then i find out that they won;t refund me because it was 12 days past the date of order. Wal-mart you SUCK!!!!!!!!!!! and customer service in thier Bangor Maine facility wouldn;t even try to help me out with this phone, he told me i never should buy their own product on line. GREAT CUSTOMER SERVICE WAL-MART !!!! I have called the attorney generals office in Maine, found out that it has happened to others as well. However they did tell me what to due next, WATCH OUT WAL-MART HERE I COME


JamYe Brown!!! April 18, 2016 at 2:56 pm

I’m sorry and it’s store #5483!


Russell Duncan Jr April 24, 2016 at 2:28 pm

I am a former associate at store number 2101 in Kennewick WA. Wal MArt is so screwed up it’s not funny. They Fired me over the savings catcher program. I was originally told by CSM Jessie at the time, who said he called management over the walkie and they said it was ok for me to do this, if a customer told me to go ahead and use their receipt and scan it into my savings catcher account, I was told it was ok to do so. Well about a year later I get called into the office, after 11 plus years I was fired , over something stupid like this. I was told it was ok, so what’s the deal? I was willing to pay back every cent I supposedly misused, so I see no reason to fire me. Change the policy without my knowledge, oh hell no. I am currently talking to my attorney over this and we are probally going to pursue legal action against Walmart as I feel that 1. I was treat unfairly as I talked to other associates in similar situations and all they got was a slap on the wrist, don’t do it again that sort of thing. 2. I feel this was in retaliation because a month before this I contacted corporate and told them to try out Legal Shield as a benefit to their associates, well come to find out Wal MArt had Legal Shield on a do not contact list. Put two and two together there. And it’s made it impossible to find another job and now I am on the verge of loosing my home over this because I can’t make the mortgage I want restitution!


JamYe Brown!!! April 18, 2016 at 2:55 pm

That’s ok I was a former employee .. I started the 29th of March… I’m assuming like most walmarts you pick your first 3 weeks … I based mine off my training coordinator considering none of us knew how fast we would be out on the floor … well they were shocked with how well I worked , and how fast i was… week two rolls around my front end manager is on vacation. so I was told to come back on Monday and work from 4-11 so I did .. My csm worked with me on my schedule … I needed a Saturday off for church. …. I confronted my CSM manager and she said that it was ok and she would email It to the personel manager MATT!. that Saturday rolls around I checked to see if it was emailed to Matt and was not I called and talk to a personnel coordinator. . she assured me she would fix it … this 3 week rolls around I’m off Sunday – Tuesday . I work Wednesday Thursday and friday…. I go to clock out I’m an invaild user. …. I had no schedule I was fired … . no one told me … I running around trying to clock out can’t get it to work. .. and no one mentions to me I’m fired…….. I call today . Monday and I’m fired the personnel manager was rude…. I was fired over his own employees mistakes .


Ronald L. Williams April 13, 2016 at 11:31 pm

I purchased a 50″ hisense 4k ultra hd tv from a Walmart at 1450 university ave w I n st.paul, mn. when I got the tv home and took it out the box everything looked fine, I plugged it in and turned it on, that when I noticed the picture was bad and you could see where the screen was cracked, I returned the tv back to Walmart , just to b e told that it was my fault and they would not give me a exchange or replace my money,, the store manager told me to call the manufacturer, which I did they ask me to take a picture and send it to them the next day the manufacturer returned my email saying there was nothing they can due, this is not right, it took me 6 months to save up a nd get this tv and now I am being told that I have to accept this broke tv that I did not break, no this is not right, so I am aski ng cooperate to please exchange this tv for me


ralph santoro April 15, 2016 at 1:01 pm

don’t feel too bad they picked up a ouch from me 4 mos. ago and i am getting the run around and they still haven’t paid me for the couch so now i am out a couch and my money. if i don’t get it soon i will be writing to the stat of florida consumer division.


Laura Reynolds April 12, 2016 at 2:14 pm

after leaving the hospital I stopped by to pick up prescriptions and the tech on duty was one of the worst I have ever seen! she had an attitude and did not care how she treated anyone. but one thing for sure I will never use this pharmacy again, because after letting the pharmacist know what she did I still didn’t even get an apology. outrageous! walmart in savoy illinois


Robert brown April 12, 2016 at 1:50 pm

Hi my name is Robert I have been a very loyal customer of Walmart for many years. I have a question though I am trying to find who I can contact about placing a bid for the mowing and landscaping at the Walmart in Seneca falls NY for the 2016 mowing season.


Susie hope April 11, 2016 at 12:34 am

I have been going to the Wal-Mart marketplace by my house since the day it opened I have only had a problem with one employee I had a few meetings with the store manager and it had been great for a while but the csm I have had a issue with decided to go against her manager and then cursed at me so I defended myself and yes cursed back and now went to go get milk for my children and was told im no longer allowed at that store because the csm put in a complaint about me cursing at her but failed to tell them how she had treated me. there are cameras and microphones and they were not checked and since it takes the store manager so long to get back to store feedbacks / complaints and the csm just talks to the manager my complaint along with my boyfriends and kids were over looked. this is not what I would expect from any business I don’t know one person that would get cursed at by a manager and not defend themself.


Frank Edward Cunningham April 7, 2016 at 6:49 pm

On Monday April 4th my step daughter stop by the WalMart Gateway off Talokas RD in Columbus Georgia , and got some gas. After receiving her gas and leaving the station. My car begin to run pretty bad She made it about 75 yards from the station and the car cut off. After that time she couldn’t get it to sty running. So she call me to tell me that she was broke down. When I went out to check the car, it ran as if it had bad gas in it, And it still won’t run right. It has know power, and it back fires from the intake. And by the way the type gas she put in it was Premium. I also learn today that three other people brought gas from the same station, and receive water in there gas, They had to take it to the shop. Now I know what’s wrong with my car. This gas was purchase all around about the same time. I would just like to know what can I do about getting my car fix. It’s a Mercedes 400SE.


Roy E Culberson April 7, 2016 at 5:30 pm

Please forward email address for Attorney Ronetta Francis email address.
Thank you


Sheila Jeffries April 6, 2016 at 11:20 pm

I placed an order 2/10/16. I have not received it yet, today is 4/6/16. After talking to many, many employees, that had helped me, hours on the phone, many adjustments and waiting for two(2) months , this one particular employee and supervisor told me they WILL NOT honor the adjustments. I asked to speak to someone in a higher position. I was connected with Courtney. By this time, I was totally upset and outdone. She reassured me, none of what they said was true. She not only calmed me down, she cleared up this whole messy, ugly situation. She made sure I received all my adjustments. She was very professional and so helpful. She really cares about the customer’s happiness. Courtney is very concerned about the customer, she truly want you to be satisfied. If I have another problem like this, I will most definitely call Courtney.


Taylor April 6, 2016 at 1:17 pm

Hello, i’m writing as a concerned employee and customer. I know that you get all types of complaints and comments about Walmart but I would love for you to seriously think about what I’m about to say. I would like to say you give a person a title like a CEO a store manager a comanager support and area should always be a supported to your employees.. Everyday as the night associate I work my hardest because Sam Walton said it was mine Walmart and I want to do my best as if he was still alive… But the support of the management team makes me feel unappreciative the night managers don’t say hello the day managers don’t say good morning the store manager doesn’t even know I’m there I walk by all the managers they do not speak to me I have to to speak to them and tell them good morning after I worked hard all night stocking shelves … if Sam Walton was Still alive I know good and well he would not have this going on and it’s just not my Walmart it’s all the Walmarts…I have a good idea😀 Maybe the CEO of Walmart should go and do undercover boss at least 5 to 6 stores because I know he has the money to travel… He should get dress as a coworker put on some dirty jeans a dirty T-shirt a wig and a mustache and go as an Employee then he’ll know what his store is all about… don’t forget it always come from the top on down to the bottom maybe that’s why the customers are complaining because the associates are not happy at all..


Melvin Archer April 5, 2016 at 6:06 pm

On march 15, 2016 I applied at store 5168. On march 17,2016 I was called in for an interview. The interview was done by an assistant manager. I was told to come back on Friday to meet with store manager. The store manager said that I would be hired pending a background check. That was on march 18,2016. I still have not been contacted by anyone from walmart. I think someone needs to contact me. I thought walmart was an equal opportunity employer? I would like my equal opportunity!


Hilary Steege April 4, 2016 at 11:16 am

Hi. I am writing this to complain about the Valparaiso Indiana store. The customer service there is horrible. I’ve worked in retail and customer service for awhile and I’ve never come across such rudeness. I price match as well and I was so displeased with that as well. Not only did the customer service representative not have the competitive adds but they would not honor my price and I had the adds. It took over a hour in check out and all my cold and frozen items were completely warm. I asked if I could exchange them since it took so long at check out and she refused. I had to throw out over $100 of cold items. It’s not easy for me to get time to come and shop when I want. I have a strict schedule and I am only able to shop on Sundays. I’ve been price matching for a long time at numerous Walmarts and this experience makes me not want to come back to any Walmart. I am a very loyal customer and I couldn’t believe the rudeness and overall experience.


Tarsha Mondor April 2, 2016 at 12:42 pm

I am afraid to go back to work due to what happen this morning I am 5 months pregnant and now having compaction… I put in a transfer to a Wal-Mart that is close to me because i don’t have a ride back and forth to work where I am at and all the manager are mad at me I don’t know what to do I start at Sturbridge Tuesday but they won’t give me my fills


William Fullerton April 1, 2016 at 4:40 pm

When my mother takes her issue to corporate and tells them facts and then corporate investigates and the information or story from manager, district HR and others on chain of command …in open door policy procedure…says something different then what she has in physical proof not verbal…and corporate can see the lies, misstreatment and total disrespect and no care for her life….what will Walmart corporate do??….will you try to side with the horrible manager that has did this outrageous stuff to put my mother in her current state of almost homeless! Not able to afford food…she is full time employee been with Walmart solid 5 years…since Jan. 2016 only being scheduled for 18-25 hours a week…this week only two days …..and they hired more new people ?? She has open availability and was transfered to store with offer of Mon-Fri 8-5pm Deli off Sun….40 hours a week…she has been scheduled less hours than part time employees…she now makes less than your average part time employees (according to your new pay scale levels)….and just almost starting pay for new employees and is that how you treat 5yr hard working employees? Call me 817-500-XXXX my name is William…that is my mothers number her name is Pam…her manager has neglected her and ignored her plea for hardship transfer, more hours, explination for how come she had her hours cut so low for so long that she is facing eviction and going to be homeless!….Manager Rene does not care…I am a Radio/Television Broadcasting major and well connected and plan on sharing this situation with all my well respected contacts in the News world and syndicated TV show.


Keely March 31, 2016 at 2:07 am

What can i do about filling out stuff online for a walmart gift card but never recieve them


araxie koulayan March 30, 2016 at 3:54 pm

Hi my name Araxie i went and i got stuff from Walmart in 1600 mountain ave Duarte ca 91010 store code # 02401 one item i cancelled when i am purchasing and my purchase was 15 items but the receipt was 16 items amount $112.10 . I called manager he’s name (Joe) and he came to cancel hall merchandise and re-purchase back again but Joe Manager refused to give me the cancellation receipt now i have two charges on my credit card . i fill for he’s please i need my $112.10


Chong March 29, 2016 at 6:25 pm

I am writing to file a statement/claim on negligence/wrongdoing of Walmart auto center at 1300 Des Plaines ave, Forest Park, IL 60130 (store# 2204) causing damage to my car, 2014 Subaru Forester limited. I went to the store to have oil change and tire rotation service about 10 am on 3/25/2016. After 3 hour waiting around 1pm I was told the service on my car was complete. I paid $64.87 for the service (receipt kept) and then started the car about to leave. I found several warning lights on the dashboard were on (were off before the service), including check engine, cruise control, check emission, hill start assist, traction assist. So I asked the technician for help. Two technicians stopped by and operated on the control panel. However, they seemed to have no knowledge on the car. Nothing was fixed. That lasted about an hour. At 2 pm, they called the auto center manager, Mrs. Michelle Fields, she suggested me to file a claim. So I wrote everything on customer statement form (WMP-73B). Mrs Fields and I both signed the form. At 2:20 pm I drove to leave. After one mile driving, the oil temperature warning light was on. I did not feel comfortable to continue to drive. So I came back to the store. The manager and technicians pulled my car back to the garage and rechecked it, and did not find anything. I asked them if it was safe to me or car to drive back home. Their answer was yes. At 3:30 pm I drove the car back home. The duration of my stay at the store was about 5.5 hours.

My impression on the staffs including the manager was careless, unprofessional, incompetent, lack of knowledge. The name of the auto center manager was Mrs. Michelle Fields, The names of the two technicians who did service on my car were Glandon H and Horace H.

I made an appointment for Monday morning (3/28) with Grand Subaru at 125 W Grand Ave, Bensenville, IL 60106 right after I got home. I had not driven the car until this monday morning. The dealer checked the car and stated that transmission fluid of my car was drained out at oil change and was not replaced, that caused damage to the transmission, which needs to be replaced.

I have made multiple calls to the claim department this afternoon (I recorded the time and names) and only left voice messages. No one has contacted me since the incident.


Tarsha Mondor March 29, 2016 at 5:46 pm

hi my name is tarsha i been with walmsrt store number 2012 for three years and i am moving and I need an emergency transfer due to I ain’t going to have a ride to north Oxford and I don’twanttolose my job… I already talk to my store mangerbut ourstore already lose five people so I can’t get it I don’t know what to do now


Timothy Robert Sullivan March 29, 2016 at 5:51 am

I have not received my W2s .What do i do?


Yvette Spruill March 28, 2016 at 6:36 pm

March 28, 2016

Wal-Mart Stores Corporate Office 702 S. W. 8th Street Bentonville, AR 72716
RE: Quincy L. A. Springs, IV, Manager at the Wal-Mart Store #3008
Dear Sir/Madam,
My name is Yvette Clayborne-Spruill and I am the CEO/Founder of The Norman Spruill House Foundation (TNSHF). We are a 501 (c)3 nonprofit charitable organization in good standing with the Secretary of State and with the IRS located in the state of Georgia.
My purpose in writing this letter to the Wal-Mart Stores Corporate Office today is to formally complain of the poor customer service that we encountered with one of the Wal-Mart’s store managers in regarding to our community service request. I made the request to the Wal-Mart Store located at 835 Martin Luther King, Jr., Drive, N.W., Atlanta, Georgia 30314. That store location number is #3008 and the store manager’s name is Quincy L. A. Springs, IV.
On February 17, 2016 I visited the Wal-Mart Store #3008 and personally spoke with the store manager by the name of Quincy L. A. Springs, IV regarding our request to receive specific community service donations. Per the attached letters of correspondence and emails to the Mr. Springs you can see that our request was ignored. To add more insult to injury Mr. Springs sent me a rather discourteous, uncouth as well as ill-mannered behavior “iPhone” text message response. ONLY after learning of our compliant; that our office placed either on-line and/or my telephone conversation that I had with one of the store’s associates, did he finally respond.
After reading Mr. Springs insulting and negative undertones in his “iPhone” text message to me. I found it further disgraceful for him to be called a representative of the Wal-Mart Corporation and further refer to the merchandise at Wal-Mart as if it was his own personal property. As he stated in hi text “…please tell me on what grounds should I use my limited donation dollars to an organization that would not give me the benefit of the doubt”.
We feel as though Mr. Springs was given over four weeks to adequately and properly respond to our community donation request. “IF” the Wal-Mart store location #3008 was not able or
PAGE TWO Wal-Mart Corporate Office March 28, 2016

capable to meeting our donation needs, Mr. Springs had ample time to let us know in order for us to seek out another Wal-Mart Center.
Our organization has reached over 50,000.00 individuals within the past four years who lives in many diverse communities and without shelter within the Atlanta, Georgia metropolitan area. The Tea-Party that we hosted at The Sadie G. Mays Health Rehabilitation on Saturday, March 19th would have been another community outreach event that we pride ourselves doing by finding needs to fill. By us not receiving the donation support from the Wal-Mart store #3008 and the lack of time management by the store manager in conjunction to his failure to communicate properly we feel as though it was an opportunity that was lost. As well as to provide those donations to the seniors who are impacted in the low-income area of the City of Atlanta. For that reason we were deeply sadden as well as disappointed in the arrogance displayed by Mr. Springs in his “iPhone” text message to me on the evening of March 17th.
It is our hopes that you someone from the Wal-Mart corporate office look into this matter and have it properly addressed to Mr. Springs. We are in the process of scheduling another community service event for one of our local veteran communities and it is our hopes to receive those donations that we requested on March 19th be given for our event in the month of May.
It is my understanding that this is not the way that the Wal-Mart organization conducts their business with valued customers as well as community organizations. I welcome the opportunity to discuss matter further and to learn of how someone from the Wal-Mart Corporate Office can propose to prevent a similar situation from recurring. I look forward to hearing from you soon.
Sincerely yours,

Yvette Clayborne-Spruill CEO-Founder
Cc: file TNSHF
• Letter Dated February 17th 2016 and March 22nd 2016
• Email correspondence dates Feb 18th, Feb. 25th, March 1st and March 17th


Lanita Hale March 28, 2016 at 3:29 pm

I live in Houston Texas and I shop at the Walmart On Walters rd and F.M. 1960. I went to customer service service to return some clothing that was to small. I bought the items in Hammond, Louisiana. I had the receipts and the tags from the items. They could not find the items in the system. The customer service manger who name is Veron came over to assist. He was very rude and refused to help me he stated he has to many people with problems. He told me since they could not find the items in the system I would have to take them back to the state where I purchased them. I told him I was passing through Louisiana and don’t live there. He stated that is the only way I would get my money back. The total was only $19.75. I asked him than why can’t he help me. He stated if I needed help than I should pray and maybe someone will help me. I told him I did not need to pray he was there to help me.


TOEBEN PEDERSEN March 25, 2016 at 11:00 pm

It started with me trying to order online at around 11 this morning but could not get to where I wanted, I called talked with Maria I was told that you were having a problem with gave my name and phone number and email she stated someone would contact me, no contact went back on line at around 4:30 pm still could not finish order, called again to 800-966-6546 did not get women name but tried to explain my problem with your web site would not listen to what I said and hung up, did go back to web site somehow finish order and got an order number I printed out my order, at around 6pm went to check on order your web site stated it could not find my order, called again talked to (not sure but maybe) Brian he could not find order even after giving my CC number, email and phone, while on hold check my CC account and the charge was on my card (pending). I was told there was nothing that could be done, I would have to go thru the ordering again. Needless to say I have cancel everything and dough I will be shopping at walmart in the near future. You just lost a customer, I guess you don’t need an over $550 order.


Daniel March 19, 2016 at 8:57 pm

My name is Daniel Wright and I use to work at WAL-MART 1354 in Washington, NC . I was ther from 2004-2007 a loyal worker,and in 2007 I had to quit because I was framed and discriminated aganist by 2 black guys. One of them at the time was the overnight manager and the other was my co-worker. My co-worker was a black guy who didn’t like white people and tried to start a fight with me back in grocery receiving andI told him look we both have a job to do so let just do our jobs and the overnight manager came in receiving telling both of us to go to the office, so we did,but I could not explain what happen because all the overnight manager was doing was blaming me sticking up for the other black guy, I also think that manger framed me in the computer by saying I was fired when What really happen I had to quit because of them. I have tried to go back to Wal-Mart but all I get is the run around for something that wasn’t my fault. The store manger at the time Reed Clark wouldn’t hear what really happen. Now that 1354 has a new manger I stil can’t get back on I keep getting the run around. Now I am trying to get on in Greenville NC on 10th street and I still might get the run around.


Robert March 25, 2016 at 4:29 pm

You wouldn’t be

I was a New Hire Employee
At Wal-Mart in Az .
The only Employee who the Night manager and supervisor took advantage of my position as a overnight sticker.
They had me doing 3 different departments of stocking ,pallets overstock & Zoning.
I never received any Information on how to check my schedule for work.
I was Terminated for No call No show but remind you Never shown how to check where for my schedule work days and hours.
When being Spoken too by Manager she Laughed and smiled at me while saying I terminated you .
Told me if I want to fix the problem Go speak to the Head Honcho in charge .
Next day
Picked up my check Spoked to the Head Manager which I never met
She says: I know who you are.
We both step into her office
She says you should already know how to check your schedule!
I reply: I asked about how to check my schedule so I know what days to come in and worK.
She says:with outrage and frustration manner -Do you want to work here or not, I’m not gonna stand here and pull hairs with you and have you waste my time.
I then simply walked out
With No reply
I Also was called a retard by a department Manager
No Respect for employees
Like they say in their meetings before night crew starts : We don’t play games! Which clearly they do.
Power trip Managers
I will not ever work for if given the chance to go back or Even shop at Wal-Mart ever again


anonymous one March 16, 2016 at 2:05 pm

Store 4588 in Orlando on Princeton St.

I went to purchase bread twice now and they were completely out of most items including Great Value.
I was told by an employee that management has decided to not allow the vendors to keep back stock in the store! In what world is this good business? You are loosing sales and customers! Someone needs to be demoted and retrained or fired. No wonder Walmart is closing so many stores!


Beverley J Davis March 10, 2016 at 1:58 pm


Nelson M.: (Listening)
Nelson M.: Thanks for chatting with! I’m Nelson M. and I’ll be

assisting you today.
Beverley Davis: Ty did you get my question?
Nelson M.: Yes, I did
Beverley Davis: When I try to choose “pick up at store…it brings up my local

store zip code
Nelson M.: Do you receive an error message?
Beverley Davis: no
Beverley Davis: it just brings up my local store zip code for pickup at store

Beverley Davis: I am shopping on the store in Marysville Wa. My local store is

Buckeye AZ
Nelson M.: You should be able to add a different store for pick up
Beverley Davis: store at 8713 64th st NE Marysville Wa 98270
Beverley Davis: I am trying to add the same store for pick up…the one in

Beverley Davis: The one who’s site I’m shopping on…..when I click on see

availability for store pickup… puts in my AZ zip code automatically
Beverley Davis: Which doesn’t show me if it’s available for pick up at the

Marysville location
Nelson M.: You should see a button that says change location
Beverley Davis: Yes….I am at the location I want to be at….The online store in

Marysville, Wa 98270
Beverley Davis: My LOCAL store is in Buckeye, AZ 85326
Beverley Davis: When I try to choose pick up at store……it automatically puts

in my AZ zip code…..I don’t want to pick it up or see if it’s available in AZ
Nelson M.: Hold on a moment please
Beverley Davis: ok
Beverley Davis: FYI….I have tried it in reverse also by ordering at my AZ store

and having it picked up at the WA store….but to see if it’s available at the WA

store is impossible because it AGAIN puts in my AZ zip code

Nelson M.: I’ve updated the store you need in your account information and

you should be able to see this store during the checkout process
Beverley Davis: AND to add injury to insult….I cannot call and order over the

phone because Walmart will not take a credit card over the phone!
Nelson M.: I recommend clearing the cookies, cache and history from your

Internet browser and trying again
Beverley Davis: ok I will try again….ty
Beverley Davis: they are cleared CONTINUALLY
Nelson M.: The store information should be updated this time

Beverley Davis: Free pick up in 85326 store not available is all I can get
Beverley Davis: I CANNOT get availability for pick up at the Wa store even

though I am on their shopping their store
Beverley Davis: shopping site
Beverley Davis: I have been at this for 1 &1/2 hours so far
Beverley Davis: It’s absolutely ridiculous
Nelson M.: Probably the item is not available to be delivered at that store
Beverley Davis: how would I know that??????? It only gives me the Buckeye,

AZ store availability
Nelson M.: Can you provide me the name of the item?
Beverley Davis: 2 items Nicoderm CQ 21mg and
Levana Ayden 3.5″ Digital Video Baby Monitor with Night Vision Camera,

Temperature Monitoring, Talk to Baby
Levana Ayden 3.5″ Digital Video Baby Monitor with Night Vision Camera,

Temperature Monitoring, Talk to Baby
Nelson M.: Accordingly with our records this item is sold and shipped by a

marketplace and that’s the reason it cannot be shipped to the store you need
Beverley Davis: which item?
Nelson M.: The Levana Ayden 3.5” Digital Video Baby Monitor with Night

Vision Camera, Temperature Monitoring, Talk to Baby
Beverley Davis: ok The main one is the nicoderm so how do I tell the computer

I want it picked up at the Wa store the Marysville store
Beverley Davis: Since it won’t take me to the Wa location when I push the pick

up button and just say unavailable in Buckeye…I can’t even get to the person

picking up name
Beverley Davis: Which is required if not yourself
Nelson M.: You preferred store locations has been updated and you should

have that store available
Beverley Davis: Ok, I will refresh and try again
Beverley Davis: Copied from actual site:
See all shipping and pickup options for 98270
Beverley Davis:
Type Arrives
Value shipping Mon, Mar 21
Standard shipping Tue, Mar 15
Expedited shipping Mon, Mar 14
Rush shipping Fri, Mar 11
FREE Pickup
Availability near you Available
Buckeye — 1060 S Watson Rd
Not available! You can see the zip code and city don’t match!
Nelson M.: While I have you with me I want to let you know that you may

receive a short survey at your email address after this chat disconnects to

evaluate your experience with me today. I’ll appreciate your feedback
Beverley Davis: Hide all shipping and pickup options for 98270
Beverley Davis: But the problem is not resolved. I have had this happen

several times and have managed another way around it but I’m not going to

do that anymore. I am FED UP and want it fixed so that I can buy at any

Walmart and have whom ever I choose pick it up! What is so difficult about

Beverley Davis: Do you see that it says see all shipping and pickup options for

98270? Then is says at the bottom….Buckeye NOT AVAILABLE! I don’t give a

shit if it’s available in Buckeye!!!!
Nelson M.: I’m sorry for this whole inconvenience, but I have updated your

preferences and you should be able to choose the store you need unless the

item is not available to be delivered at that store
Beverley Davis: I don’t think you are going to appreciate my feedback . Yes I

SHOULD be able to choose the store I need for PICKUP
Beverley Davis: Not shipping….PICKUP
Beverley Davis: I still cannot complete my purchase and there is absolutely

no reason I shouldn’t be able to. There is a glitch in your system that needs

fixing. What do you suggest we do about that? Maybe there is the webmaster?

Is that his job? Can you connect me to him? An online Walmart shopping tech?
Nelson M.: So you want to place a pick up today order right?
Nelson M.: That kind of orders you need to confirm first if the item is available

at the store since they taken from the store’s inventory and the item you need

may not be available at there at this time
Beverley Davis: Yes, I wanted to. A pickup of Nicoderm CQ 21mg at the

Marysville, Wa 98270 store by a person other than myself

Beverley Davis: That doesn’t mean they don’t have it. It just brings up the

wrong zip code AUTOMATICALLY and won’t let me change it!!!!!!!!!
Nelson M.: I advise you to call to the store at (360) 386-3004 to check the

availability of the item since is not possible to check it online
Beverley Davis: It should be available to check online. Am I right about that?
Beverley Davis: Plus…if I do that….I still can’t get to the part where it asks if I

am picking it up or someone else is and SOMEONE ELSE IS!
Nelson M.: Is not always possible to confirm the availability of an item online

and that’s why the system shows you the store where the item is available
Beverley Davis: There is something wrong with YOUR system and I WANT IT

Beverley Davis: It hasn’t shown me where it’s available
Nelson M.: It’s because the store availability is not available online at this time
Beverley Davis: any where for anything?
Nelson M.: It’s not available for this item
Beverley Davis: Yes it is…….other stores have it
Nelson M.: If the system doesn’t show the store you want to pick up the item

it’s because the item is not available there
Beverley Davis: You have been exactly NO help. I will be calling and will

continue to call until this is fixed and if I have to talk to someone at the

corporate level…….I will……trust me here….this is not over and this entire

conversation which has taken up a BIG block of my time will be saved and

sent. You are absolutely wrong in what you are saying.
Beverley Davis: My claim is that it doesn’t matter what Walmart Store I shop at

online. It automatically will ONLY check my LOCAL store in Buckeye AZ and is

should NOT BE THAT WAY. That glitch in YOUR system needs to be FIXED
Nelson M.: I’m sorry not to be more helpful at this time, but since the item is

not available at the store you need, you won’t be able to place a pick up today

Nelson M.: Currently, we are unaware of any technical problems that might

affect the availability of our website, but I’m going to report your case to see if

this is something we are not aware of
Beverley Davis: Oh? It’s not available at store #3801? Are you sure?
Nelson M.: As I told you before, if the system doesn’t allow you to place a pick

up today order at the store you need it’s because the item is not available

there, only at the stores that shows you
Nelson M.: Are there any other questions I can help you with today?
Nelson M.: I’m sorry; since I haven’t heard from you in a while I will be

disconnecting this chat to move on to the next customer. Thank you for using chat. We greatly appreciate your business, I would like to let

you know that there might be a survey afterwards about my service and our

website. Have a wonderful day!
Nelson M. has disconnected.
I called the Marysville Wa store at 360-386-3400 where I spoke with Sam at

3:30 pm Az time, regarding availability of product..(and yes..they have it), and

By the time I got back to the computer, Nelson had hung up on me.
I called back The Maysville Walmart and spoke to Gabriel, (a woman), who

suggested I open a Walmart account in Sandy’s name and just use my credit

card as the payment on her account. So MUCH more helpful than over an

hour with Nelson. I will try it now.
It worked. I can now use an account with Sandy’s name and address but my

credit card as payment!
To anyone who may give a sh*t, 03/10/2016

I am telling you there is a problem with your Walmart online shopping website

that deflects ones ability to shop and pick up at a different store IF they have

chosen a local store and the Walmart website stores that information! You have lost several hundreds of dollars from me over this issue over the last year. I resort to Amazon!

Beverley J Davis
Buckeye , AZ 85326
bbuzzdavis at


Brenda February 27, 2016 at 8:13 pm

Need a store in Pipestone Minnesota….would be great business venture even though not a big city/sales would be great. We deserve your store too..thank you


Holly L. February 27, 2016 at 6:07 pm

I was with my daughter outside our Sylvester, GA Walmart selling Girl Scout cookies. We were approached by the site manager Timothy Pearce, and was told “You can not have your signs up OR on my building, and the girls can not ask for people to buy cookies to my customers going in and out the store”. His aproach was very disrespectful and nasty, and became more worked up as my other assistant parent said they were going to call cooperate. I understand the signs not allowed being on the building, but how do you expect girls to sell their cookies? By standing their and being anti-social? I seen girls who do not ask people to buy cookies or talk to them, and to me, it makes me not want to buy them because it is rude to just stand there and not provide customer service. Like I advised, his approach we very distasteful and it did have a impact on my daughter. My 13 year old daughter stated “You can not talk to people like that, especially if you are a manager. I wouldnt. And now I am out of selling cookies”. We were told the other parent who threatend to call cooperate had to leave, and we have to have 2 girls and 2 parents at a booth to sell, so I offered to just leave all together. The site manager advised he is banning the other parent due to the parent saying he is going to call cooperate (you can not ban someone for that kind of reason by the way). Please resolve the issue with that site manager and please look at the camera footage if needed.


Holly L. February 27, 2016 at 6:09 pm

*there instead of their *


Bill lopez February 23, 2016 at 9:15 pm

F-Savemart suck fire them all


Ashley February 23, 2016 at 5:58 pm

I had a recent incident with an associate at one of the Walmart stores in Texas and I will gladly be contacting my lawyer because of it. Walmart has very bad policies when it comes to customer service, and hiring unprofessional employees do not make it any better. I guess Walmart, Inc. has so many stores and make so much money by the hour that losing one or two customers doesn’t matter to the company. I will no longer shop at any Walmart store and will gladly give my money over to stores like Target and Kroger even if they are more expensive. I’d rather be treated with respect when I spend my money, Walmart will not get any more money from me and I will gladly spread the word in hopes that others will stop shopping there also. It is a shame that these mega-store chains are more concerned about money than taking care of the customer. A little customer service goes a long way!!!!!!!!! And I bet that no one even contacts me regarding my complaint cause Walmart cares about nothing when it comes to their customers, and when I worked there they didn’t give a damn about me either. That’s why I’m no longer with the company! Shame on you Walmart.


Joannette Odle February 22, 2016 at 1:44 pm

This company gets worse by the minute. After having them spill paint all over my new car because some idiot didn’t know how to seal a paint can and then having to track down kayaks for 4 months because of course one showed up damage and was stuck in Boston forever, mind you I only live in RI and could have pushed them home from Boston faster, they have now sold my phone number to a telemarketer. How do I know this? I asked them where they got my number. I asked Walmart to lose my credit information as well as my phone number. What do they do…………SELL IT!! I bet the marketer was really happy about the message I left for this company. Where to go and how to do it!!! I will drive a half an hour happily not to have any dealings with this company.


charmaine February 18, 2016 at 7:28 pm

I complained to Walmart 3 or 4 times about how they send packages and I still gave you a chance just to have yet another order arrive at my house destroyed. So now again I have to waste money and time returning this or sending it back. Money that this company does not reimburse me for. Oh and again I will have to wait another 2 or 3 weeks to receive my order and hope it’s in good condition. I am beyond fed up with the lack of care you people show to hard working people who obviously are wasting their money show with this company. I have posted the pictures of how my items arrived and plan to send them to your Corporate office. I refuse to pay for this and I refuse to have to waste money and time in cabs and on post office lines because you people have no regard for anything other then taking our money. I will make a big deal of this on your Facebook, instagram and any other social media page that has the walmart name on it. This is the most pathetic customer service I have ever received. Nevermind that I have to pray I don’t get bugs since it was food items I ordered that came in wide open or in crushed boxes with pancake mix spilled on everything because the people you refuse to train thought it was smart to pack light box items and a bag of pancake mix in the same box as heavy juices. So thank you walmart for once again wasting my time and money and this time losing my patience.


ROBERT JAMES February 17, 2016 at 8:28 am

On Jan. 31, 2016 I ordered 2 bikes from Walmart for Site-to-Store order. The bikes have been sitting at Fort Pierce, FL since Feb. 8, 2016 which is 1.5 hours away from the Boynton Beach, FL store. At this point(Feb. 17, 2016) that has been NINE(9) days. I could drive to Fort Pierce and pick them up myself.
Walmart executives need to made aware of the inefficiencies and problems within there distribution system, which once was noted as the world’s best….what happened??????? This situation is even more frustrating in the fact that when the bikes do arrive, I have to go to the store and personally request that the bikes be assembled to prove that I purchased the bikes. I have already paid for the bikes and personally at the store requested the assemble upon arrival, but they say I have to come back when the arrive and ask for them to be assembled! Unbelievable????? I only hope that one of Walmart’s executives reads this and responds as this situation needs further investigation with answers to me about what is the problem. Never again will I deal with the Site-to-Store method as they have had my money since Jan. 31, 2016 and today is Feb. 17, 2016. Multiply this by 1,000 customers and that is a lot of money that Walmart first collects and uses before the product is actually delivered!!! What is going on????? Perfect opportunity for another corporation to come in and be competitive with them. Very discouraged and disappointed with Walmart….not the old Walmart. Shame on you Walmart!


Second party carding for alcohol February 8, 2016 at 2:51 am

I was recently shopping with my wife and she grabbed a case of Apple beer for herself and I!
When we went to the register we unloeaded our cart and the cashier carded both of us, I explained I had left my wallet at home that my wife had hers with her, the cashier denied us sale even though my wife produced proper identification and she was paying for the product! Since when is it against the law to sell alcohol to someone over 21 and with ID I asked? The cashier told me she could get fired? I asked for a manager, the manager also told me that because I didn’t have an ID they could not sell her alcohol and that the cashier and the store could get fined that was walmart policy. I found no such policy when I looked at their policy and proceedure, furthermore, According to the IL alcohol commision whom I did confirm this with, It is not illegal to sell alcohol to someone with proper ID regardless of who they are with the retailer cannot be fined, unless the retailer has direct knowledge of the person buying alcohol for a minor, which short of the person handling it or handing money to the older individual is impossible! The person purchasing the alcohol is the only one who legally needs to provide ID, it is then on the responsibility of that person not the retailer, I currently got no answer from anyone on the matter! I’m also not the only person having this issue, walmart is carding teenagers with adult parents purchasing alcohol with a valid ID! This is ridiculous!


Second party carding for alcohol February 8, 2016 at 2:52 am

Also forgot to mention my wife is 31 and I am 30, I have a full beard and do not look under 21!!


diane February 12, 2016 at 12:36 pm

The computer asks if under the age of 40, not 21. I don’t know why but that is what the register prompts us. We can look at both IDs and if both are over 21 but under 40 then they put the youngest birthday in


Wizen Up February 10, 2016 at 4:36 pm

Dont forget your damn wallet moron!! This is a legal requirement not a corporate one. you need to take this complaint to your state office. Come on now!!


diane February 12, 2016 at 12:41 pm

Also, if the teen is going to be drinking it and we don’t check their ID and they end up drinking and driving and get killed whoever sold it to them will get in trouble along with a parent who let them drive. Whether or not a parent lets their kids drink in their house it is still against the law so if someone found out there’s a potential for getting in trouble. Y’all make your own decisions but if yu let your teen drink and they’re under age of 21 then both the underage person an the parent is irresponsible. Teach them to drink responsibly not abuse it. That’s damaging their liver and brain and blood at a young age.


Thomas Hufford February 6, 2016 at 2:43 pm

I am asking that your company stop selling BLU products.
1. The BBB rating on this company is F multiple complaints, bad service, rude customer service. This Business is not BBB Accredited

Blu Products, Inc.

Phone: (305) 715-7171
Fax: (305) 436-8819
View Additional Phone Numbers
10814 NW 33rd St STE 100, Doral, FL 33172-2190

BBB® Non-Accredited F Rating
On a scale of A+ to F
Reason for Rating
BBB Ratings System Overview

2. Also your stores now trying to pay my bill for the family mobile is not acceptable.
When shopping at you store #03729 I was told that their system has been changed and now we need to have our account number with us to pay your bill.
I use to only walk in and give my phone number and they were able to look it up and I could pay my bill.
Now I had to go back home and get my account number to go back to Walmart just to pay your bill. This is not good service.
3. Your customer service line had me on hold for about 15 minutes and then Darren finally answered the call. He sounded really tired and told me that he is sick. He should have not been at work sick, getting others sick, and try to talk to customers which he was not very alert and attentive to my needs. I had to hang up on him.
4. Your Walmart family mobile web site needs work, I tried three months in a row to pay my bill, and when I entered my correct information, it came back saying that my information was not correct and because I entered the information (only once) it said that I have entered two many times and I would have to wait 24 hours to try again.
Again bad service from your company.


Sheila pence February 6, 2016 at 9:59 am

On Feb. 6th 2016, sat…Got here @ 7 am to have a new tire put on, the manager was the only one that was here, his 3 employees did not show up At All..he was very apologetic (John), there was 1 person ahead of me. Here I stand, its 9am now, and this is Ridiculous!!!!!! This is not the 1st time I’ve been here @ 7am, usually bring my car in early on sat. mornings for the oil change, Always a long wait. So i’am writing now because i’am frustrated & tired of waiting!!! Walmart, Frederica St. Owensboro, KY 42301!!


Jose E. Nevarez February 5, 2016 at 1:00 pm

On Feb 4, 2016, at 9:45 PM, Jose Nevarez wrote:

Dear Mr. Mc. Million I am not sure that this letter will get to you, but I sure hope it does. Tonight at one of your stores ( Hypoloxo & Military Rd Boynton Beach Florida )
A jung man that had just gotten of work went into your store to buy some boots, he realize that he was short 10 dollars so he started to wave at his mother who was
outside the store have her bring him the rest of the money. In that that instance the security personnel jump him and accuse him of steeling. It was very disturbing to see this
and frankly discriminating since the jung man had not even step out of the store. Several people took videos and argue with the security the fact that it was wrong way they where doing
but to no use. I felt compelled to say something hopefully to some one that can make a difference. Needles to say that the police had to arrest an innocent jung men
and damage his record over some wrong doing by the people working for you. Please get back to me I believe that this is not the way you like your employees to be behaving.
I can put you in contact with the mother of the jung men.

Thank you

JN Exclusive Wood Work-Consulting Inc.
Jose E. Nevarez / President
Lake Worth Fl. 33463



Denise May 22, 2016 at 4:52 pm

Mr. Nevarez

I would like to know if you received any response to your complaint? I have a similar situation, but it is with my daughter.

Please let me know as soon as you can. I need the issue resolved and am not sure if this is the right place.

Thank you


heather,elliott February 5, 2016 at 12:19 pm



Thomas February 4, 2016 at 11:41 pm

I’m very upset because, I went to Walmart looking for some Havoline motor oil 10w40 for 3 weeks in aroll and there was none on self. I come home and placed and order online for Havoline motor oil 10w40 and when I went and picked order up order at store, they told me they where out of stock and give me mobile one 10w40 motor oil. STORE # 1290


There needs to be some form of morals in these stores February 4, 2016 at 7:45 pm

Okay I work at Walmart and well as of now we have a front end manager making rules out of no where, we can’t clock out even 2 minutes early and if we clock out 2 minutes pass our time we get in trouble for it, I Dont know if this is handed down from headquarters but it is bull because if I get left on self check out I am sol because half of our csm run around playing on their phones or take more breaks than they are suppose too, even the managers playing around on their phones but if I a cashier say anything to them they freak out. Well if I was on my phone I would have been written up. So I wish corporate would take a look into all their non metropolitan areas you know the ones that rarely are touched, and find out that these walmarts run their own show, our manager tells us in private if we have a concern or issue that we are nothing more than our positions and we can always be replaced. But when corporate does walk in they act all nice and make sure they are working.

I have heard many people and seen many go to others stores like H.E.B to get better prices and work.

I am tired of seeing good people bullied and become fearful of their managers because they say use the open door policy and when in fact it is the managers and their goons that make the issue for us.

A managers CO’s are the reflection of who he is and those he surrounds himself with.

So if corporate would look at this message and realize they need to look deeper into their stores and realize that we the employees the ones who up hold their store are important. I am tired of the corruption in this and other places if you want people to embrace your store then you need to embrace them (employees) and try to understand them. Yes some make stuff up but others Dont and wish that someone would come fix these issues or bring them to light. It is always the wrong people who get the highest titles.


Ray Croyle February 4, 2016 at 7:03 pm

Why is it when items goes on sale at other stores, walmart is out of the same items???
Or Ribeye $3.98 lb. walmart will not give it to you because it is cut thin, or thick. give me a break…


Barry Strate February 3, 2016 at 1:03 pm

This is a copy of a letter I mailed to Mr. Jeffery Bonno, store manager, Potsdam, NY Walmart:

Let me inform you in the beginning I intend forwarding a copy of this letter to Walmart Human Resources,
I am the husband of Susan Strate, recently terminated from your place of employment for using too many sick days. This was done, as I understand by a manager who had just started working this particular shift that day. Done, I may add, without any consideration for the quality of work my wife presented as well as the rapport she had developed with many customers. She was noted for being pleasant and jovial with those on whom she waited. Is good customer relations a trait no longer valued in retail merchandising?
Not only this, she was also frequently approached by co-workers to help with problems or explain processes.
Granted, there are those who would take advantage of calling in, and there must be regulations concerning that, but in the same instance not all people can be judged fairly by one set of rules. I can assure you as one who has been there during these times of illness, for her to have come to work in those conditions would not have been advisable. Besides, would you want your cashiers sneezing and coughing (or worse) on customer’s foods as they are being rung out? I should think not. I have heard of one young lady who came to work with conjunctivitis for fear of missing a day, and at least two customers noted the condition and were not pleased, being that it is extremely contagious.
All of this is neither here nor there. What’s done is done.
The problem I have is the way in which it was done. After putting in a full day of work your Front End Supervisor (I believe the term is correct) Kristi Sibbits and ZSM Amanda (I apologize for not knowing the woman’s last name) called my wife into the front end office, instead of the personnel office. They lacked compassion in the way they addressed her. They were rude and totally uncaring in how the termination affected her.
This is a woman who worked hard for you, a woman who depended on the income she drew from Walmart. The callousness of your managers was despicable. To add insult to injury she was led back through the store to her locker, after unceremoniously having to surrender her vest and tag, and watched while she retrieved her belongings. Then escorted to the doors like a common criminal.
The people in your employ deserve better than that, and I believe it is just the tip of the iceberg. I understand new rules will go into effect toward the end of the month governing call-ins, lateness, meal violations, etc. Are you purging the employees who might have benefited from these new guidelines?
In any event, Gestapo-like tactics are reprehensible. Power trips are imprudent. My advice; muzzle your dogs before they bite the wrong person.


Barry Strate


NYArtist February 7, 2016 at 6:05 pm

Go to the press. This is so horrible. Walmart is a shameful company.


Pat Russell February 1, 2016 at 4:42 pm

I have been a loyal customer of the Walmart store in Southlake, TX for as long as the store has been in our neighborhood. The store has just closed and I am very disappointed!! I have always found everything I needed. However I just returned from the Walmart neighborhood store located in Keller, TX and was very disappointed, They did not have Lamb nor Salmon and several other items that I wanted. I know road construction near the location in Southlake was a problem but it almost finished and will have a six lane highway making it easier to enter and exit. Please give us another store in our area. Sincerely, I LOVE WALMART…


Vincine February 1, 2016 at 9:55 am

Up hold your policy’s) I have been coming to Walmart stores for over ten years and just last week ,I was celebrating my tent year ” and the worst thing happened to me at Walmart ,I paid for a pair. Of boots there that said ( water proof) and the boots was not water proof , because my socks had become wet from me just being out side for just fifteen minutes, and when I went to take the boots back they would not return my money or give me a new pair of boots ( are you this big that you can’t live up to your policy’s, I live in the Philadelphia area and I go to the Walmart that’s on Roosevelt boulevard in Philadelphia PA, ( its the only Walmart there so its,not hard to find; live up to your policy’s and stop being so cheap


Paul Davis January 31, 2016 at 3:33 pm

I have been a customer of Wal-Mart for years, and even an employee. I love many aspects of Wal-Mart and what they as a company provide. My review isn’t against Wal-Mart but more to one of the products they sell and the Services that go with the product.
For 5 plus years I have used the Walmart Money Card offered by Green Dot Bank. I have had several small problems with them as the years have gone by as well as a couple of major issues including fraud against me and the card.
Today I cancelled my Walmart Money Card and recommend to all people to find an alternate banking method. The Green Dot Bank is the actual service provider to this card NOT Wal-Mart Corporation. I have a refund that was issued to me 3 months ago, and to date I have not been issued the credit. Every time I call the customer service line I get a run around and I still have never been issued the refund.
Wal-mart offers other card services and I suggest that they dis[pose of the Green Dot Bank issued cards. If you are a shopper of Wal-Mart I suggest you stay clear of the Walmart Money Card due to the poor customer service as well as the inability of many of the representatives to speak and/or understand English clearly.
I have contacted Wal-mart directly to see if they might be able to assist me in getting my issue resolved with the Green Dot Bank, because it truly reflects negatively on the Wal-mart name and have not received any real help. I truly wished that there was more concern for the consumers.


Elizabeth Gomez January 30, 2016 at 2:58 am

My son was so excited to be fine his first job .He wore his Walmart vest with much pride said he loved working there even if he felt he got the jobs none else wanted to do cause he never said no. He became very sick w bronquituis and was having episodes where he couldn’t breath so he had to be in and out of the hospital for a couple of weeks.He made sure to follow rules about missing work took all doctor notes and release papers from the hospital to make sure he kept his job cause he loved it so. Upon his release from the hospital he let them know he was OK to go back to work they told him yo go back Friday and when he did they gave him his termination papers. He was so disappointed being sixteen he figured they’d care. What gets him more is that he would have rather give his 2 weeks notice and leave in good standing rather than get terminated. I as his mother feel it was unfair specially when he’s such a hard worker and he really hated being out during his illnesse he really thought he had a future with Walmart………
Disappointed Mother


Thomas Hufford February 6, 2016 at 2:47 pm

You need to contact an Attorney, and file a law suit for wrongful termination.


lora Lowery May 2, 2016 at 6:58 pm

Mom I understand what you are saying, my son was set up to be fired. He is a college student and was happy to have his job at Walmart, he was so happy he would leave home to get there a couple hours before. He was hired for the garden shop, and every night I would ask him about his day, everyday it was some place different, I began to understand that they were passing him off because they were to lazy to train him. He went to one of the managers to let her know that he was missing a vast amount of hours which turned out to be thirty hours of unpaid time he had worked, she told him she couldn’t help him. The next day I called to see why they couldn’t help him and was told they couldn’t talk to me. By the way his schedule was written out and given to him for that week, before he left on Friday he asked his supervisor if he had to work the weekend she told him no, when he went into work on Monday, the same supervisor in the garden shop that told him that he wasn’t on the schedule to work that weekend fired him. He went in one day and she told him to take the rest of the week off. He has only been there about four weeks and suppose to have received 90 days of probation training. This Walmart is on Wrightsboro Rd Augusta Georgia. Walmart you better wake up and smell the coffee, Sears was once an Icon as well, never thought they would be in the predicament they are in today.


OR Resident February 21, 2016 at 6:50 pm

So sorry to hear about your son’s disappointment in his first job experience. My son faced the exact same situation. My son was employed in August and worked without missing a day of work, came in early, left late and came in when he was called in. When he began working, he was going to school and was going to work 20 hours a week. They consistently worked him 24-28 hours a week. My son in December contracted enterovirus. This is a disease which is hard to diagnose, most often it is treated as influenza. My son was seen by a doctor twice and received IV therapy, lost 25 pounds over the course of two and half weeks. My son called in as instructed and also made phone call to the store CSM several times. The associates who worked with him and friends, were also aware of his illness and shared it with the CMS as well. My son was terminated because he missed days of scheduled work. Although he called in, we had doctor’s notes, I went and spoke to the management and no understanding was given. Just terminated. My son was extremely upset – he is a hard worker and enjoyed his job. As a parent, I am highly disappointed in the corporation itself, the lack of oversight it provides and the mistreatment of associates – who by the way are human! —


Anonymous from texas March 24, 2016 at 2:51 pm

Sorry to hear about your son glad hes doing better. I too was fired from Walmart recently because i chose to go to the hospital after having chest pains that went to my back. shortness of breathe and pain in my right arm for 2 days the day before i stayed at work bc of management saying it would count againt me i finshed out my day went home rook some meds and had to return to work still feeling sick well this time i blacked out they were still determined that if i left it would cou t against me .. Well i am a single mother of two i have to take cause of myself already knowing i am disabled i went ahead and left and went straight to the hospital i to took the hospitL release papers and i ended up being fired. Walmart is harsh and so not understanding i know they have a business to run but they mistreat their employees when it comes down to them being sick and have medcial release papers but what can we do nothing.. I was told by our store head manager the only time you can call in is if your on your death bed pretty much..


emelie david January 29, 2016 at 1:30 am

I don’t know if you’ll be able to do anthing about my problem and I’m am very sorry that I have to go through the top to get $100 worth of gadget/com cards wui/ steam that were not activated at the SUISUN CA city walmart site, when we paid for it on December 14th. I am just a simple customer who wants a very simple problem fixed. It was on layway on black friday. I gave it as a gift to two of my nephews and they both said it wasnt activated. I have the receipt and my daughter and I were there on two different occassions this week. Staff associates didnt want to help saying that they cant replace it or scan its already been scratched.The card itself says cannot use until activated at the counter. All
we need is someone to scan it to be able
to activate it. No one wants to help and we keep being given the run around. I have the receipt. The gift cards match the acct number on the receipt. I don’t want to use the word incompetence, but sad to say the people we had asked for help has been unsuccessfull and they moreso rude than competent. Please help, these were Christmas gifts and I spent $300 at walmart. This has been the most unpleasant retail experience i’ve ever had.


Jim Spurgeon January 28, 2016 at 9:47 am

We still can not get the 30 dollar phone card at your stores. We don’t need the 45 dollar card or the 60 dollar card. When we purchased the straight talk phones we only needed the 30 card.. We have had the phone for a very long time now. Your stores stopped carrying the 30 card. When we ask about them we were told the warehouse is out of them. That has been since December of last year. It almost sound bate and switch. Of cores you know that is not legal. It has been long enough that we had to get new phones. I know that if by some magic the 30 dollar cards show up on your shelves I will need to get new phone numbers. In other words you , not me have destroyed the use of the straight talk phones we have. I think you need to buy these phone back off of us. I am going to check the legality of the crap that you are pulling.
Along with the ordering staff at our Wall Mart in Jackson Ohio not reordering items we have started going to other store to shop.
Nice work Wall Mart.


Amanda Jones January 27, 2016 at 4:08 pm

The wally world in kilgore,tx SUCKS!Then I bought what I thought was a new phone off the locked was used but it didn’t hit me til my old man already called the activation card and lost my phone #!!so I waited 2 days for a sim crd,it lit right up!LTE BROADBAND! It was the best coverage I ever had on my land!Then 3 days later it deactivated?so since I wanted to keep my phone number,my old man called them, cause I hack a sailers mouth!and they gor it on IN 3G!!Oh HE’LL NO!I never had 3G!I HAD 4G WITH MY FIRST SMARTPHONE!trying to tell my man its the data speed?!R u fckn kddin me!?A 10 UR OLD KNOWS THAT’S impossible!so it worked with my brand new wifi!I just got to watch Netflix!No customer service at all at Straight talk!HORRIBLE!I had to tell them to stop apologizin already and FIX THE F-IN THING!4 reps hung up me!they wouldn’t answer my questions!I worked for V.W. contracts!So I told them their info manager should be great!cause I worked there 10 yrs ago!well,LONG STORY SHORT,I downloaded the Straight Talk appcause some woman hacked into my straight talk account and they don’t care!I have to delete all if my established e-mails!and redflag my credit cancel my debit card!I HAVE SMOKE COMING OUT OF MY EARS NOW!ZHIT HISTORY,THERE IT IS BIG AS DAY!,ACTIVE 12/20/15. @ deactivated 12/30/15!the name of the store in a town 30 minutes away!It’s a at@trick phone!Walmart start paying people right,they wouldn’t have to be involved in a ORGANIZED CRIME RING!I’m calling my lawyer,the FCC,the BBB,AND SUING FOR PUNITIVE DAMAGES FOR A MONTH OF HELL,THE USAGE OF MY WIFI!Goodluck WALMART EMPLOYEES!YOUR GONNA NEED IT!


no name January 25, 2016 at 9:06 pm

I am an employee at a store in Pennsylvania. I would like to know how am I along with thousands of other wal mar employees supposed to pay their bills each month when we are scheduled for 16 or less hours. I take we are able to send the bills that we aren’t able to pay to some one in corporate to pay for us?You all say that you care about your employees. But it sure doesn’t seem like it. When it comes to the company slogan “save money live better” Is that for you big wigs?? because, we employees sure aren’t living by this slogan. We see this slogan as a complete and utter joke as we sure aren’t saving money or living better. The majority of my co workers are on food stamps, I can barely afford to buy food each pay.


Kim Jones January 23, 2016 at 1:28 pm

I JUST got off the phone with ONE OF THE RUDEST MANAGERS “CANDICE” was the name she gave. This was Walmart 8520 N Beach Street Fort Worth, TX. 76244.
Long story short I was AMAZED NO ONE could find information pertaining a ring I purchased 1/8/2016. I was NOT so concerned about the ring NOT being ready as to the stores inabiltity to NOT HAVE information in the store as to WHEN I ORDERED the ring and WHEN the ring was sent out/phone to be designed.

I FIRST spoke to another Manager “MARVIN” ALL he kept telling me was he was NOT The manager over the department; and giving me excuse after excuse; NOT AT ALL aplogizing for NOT having the information available that I requested.

BOTH CANDICE AND MARVIN; ESPECIALLY CANDICE NEVER once responed empathic to the situation. It would have been VERY NICE to have at least agreed with me it’s UNEXCEPTALBE NOT HAVING the information I requested; ask if it’s oaky for ONE OF THEM to call me back while they look for the information; Instead of being SO RUDE especially CANDICE!!!! WOW I CANNOT BELIEVE SHE’S A MANAGER!!!!


Barbara Bowie January 23, 2016 at 1:04 pm

I have a friend who works in your store in Northversailles PA, she hurt her foot and was told to come to work or be fired. Her doctor advised her to stay off her feet at least until the swelling goes down. She is in constant pain because of the swelling and can’t stand on that foot. She has vacation time she they don’t want her to use it she was told to come into work. Usually she walks to work but with the food and the snow this is impossible for her to do. You need to speak to your manager she is very inconsiderate when it comes to loyal workers. She has been her for several years and takes very little time off and this is the treatment she gets when she is really hurt. If this is the way you treat your faithful employees what justice is there in your company. This woman is not a trouble maker and I have nothing litteraly to do with it but you need to know how management her treats it employees. She won’t speak up for herself but i’m letting you know how she treats people who are afraid to speak up. I just think she needs to know she is being unreasonable in this case.


Nancy Richards January 22, 2016 at 1:56 am

My name is Nancy and I hope this gets to the right person or persons. I live in Cleveland, Ohio and my father Dan lives in Mountain Home, Idaho. He has recently been diagnosed with lung cancer from smoking and has been feeling pretty down, until he met one of your employees. Her name was Loni, he thinks, and she has the American flag by her name badge as my father recalls. Another customer and her helped him pick out some lozenges to quit smoking and Loni gave him some words of hope. He was feeling very down and sad, Loni told him that man could only guess what age he would live to, and not to think about it just live life to the fullest and enjoy everyday that God gives us and that our lives were in the hands of the Great Physician. I want to thank Walmart for hiring wonderful people such as Loni and thank Loni for her amazing customer service. My father will be looking for her as his favorite employee his next visit. Thank you so much I am planning on coming out the end of January and will be staying for quite awhile, hope to meet her.


Duane Moulesong January 21, 2016 at 8:25 pm

We ordered Spa Sensations steeel Smart Base Bed Frame and Slumber 10″ Pillow top mattress on 12-31-15. We received the steel bed frame, but the pillow top mattress was never shipped out. After I contacted Walmart, they shipped out the mattress. However, that one was lost by FexEx. Now, Walmart will not ship out another mattress, and we are stuck with a bed frame we can’t use, and a refund for the mattress. We are not going to drag this bed frame to a Walmart store for a refund. As a result, we need the mattress, or someone needs to pick up the bed frame from our house with a refund for both items. Extremely disappointed with this customer service. We don’t understand how you can lose one mattress in your warehouse that was never sent, and a second one that never made it to our house. Original order # is 6351536-450848

Duane Moulesong


saharuna yeasmin January 21, 2016 at 2:59 pm

Hello i have submitted my CV at clinitonbrownXXXXX for a accountant job vacancy .Now they told me i am qualified for the job an asked me $400 for medical insurance and visa process .One guy whose name is Clinton brown called me and claim he is on of human resource employee and asked me to send the money . now i want to know is it true or fake ?is he your real employee and your company is really requiting people from foreign countries .please inform me .Thank you


leonard dunnam January 19, 2016 at 11:41 am

whatever yall do never apply at walmart0194, i was mistreated as an employee. i got injured that put me out for several months instead of calling me to see how i was doing and see when i was able to come back they just terminated me without notice, then when i ask why they terminated me they just made a lame excuse.corporate yall need to investigate this store.


K hughes January 19, 2016 at 10:16 am

To whom it may concern,

Our City of Abbeville is very upset about the news that you are closing our local Walmart. This store brought extra tax revenue to our little city. It helped the people by creating a competitive environment, which in turn reduced our cost for groceries locally. It also provided much needed jobs in our little community. One nearby town gave their city officials a raise due to the increased tax revenue. These raises will now have to be revoked. Yet another nearby town had a grocery store close its doors because of Wal-mart coming in. Now they will be reduced to one grocery store. This is very disappointing news. I do not prefer shopping in the Super Wal-mart environment; therefore, Wal-mart will not be a place that I will shop in the future. I think this was a poor business decision, and I do think you will lose business over all as a result. I know you will be losing mine.


Louis Wilkins January 18, 2016 at 1:04 pm

Response email (01/15/2016 08:04 AM)
Hi Louis,
Louis Wilkins
To: Walmart Customer Care
You are missing the point! I was told in the first place my computer was covered, and received a box and information to send my computer in for repair. Then I was told after I sent it in and put a factory reinstall, deleted all my info that it was not covered!!!! I feel like a fool for ever buying Wal-Mart warranties. If you will look on my account and see how many products I have covered by your phony warranties.
Response email (01/15/2016 08:04 AM)
Hi Louis,
I am sorry the care plan did not cover the software. I have reviewed the information of the warranty and it covers the following:
•Accidental Damage from Handling, such as spills, drops and cracked screens
•Power surges
•Defects in materials and workmanship
•Mechanical or electrical failures, including those due to normal wear and tear
•Internal heat, dust and humidity
In this case, the care plan department will give you the best resolution on this matter. Because the return period has passed, we are unable to replace or refund the laptop.
Sincerely, Susie L. Customer Care
Customer email (01/14/2016 01:38 PM)

I stated to Walmart Care Plan that Microsoft Word was not working. Walmart told me to send it to the warranty co. and it was covered. I backed up my files, did a factory reset, boxed it up in the box you sent me, sent it by UPS. Today I was told the warranty did not cover the software after I was told it did, and went to all the trouble to send my computer back. I was more or less to bad we don’t care if your computer does not work after 6 months of purchase.

Hi Louis,
We have received your laptop and the diagnostic process is underway. Most repairs only take a few business days. But if your repair requires any special or hard-to-find parts we’ll let you know if you should expect a slight delay.

Want to follow your progress?
If you’d like to follow the progress of your claim, please visit your solution hub.

Follow my progress

What is your solution hub?
It’s the fastest, easiest way to file a claim and follow your claim progress. It’s also your go-to place to find helpful product tips and troubleshooting information. From here, you’ll be able to:

• Follow the progress of your claim
• Upload your receipts to keep them all in one place
• Send yourself another pre-paid shipping label
• Manage all your protection plans
• Get answers to frequently asked questions
• Access product support and troubleshooting information
• View the manufacturer’s warranty information

If you have any questions or concerns about your claim, give us a call at 877-968-6391.

Thanks again for giving us the opportunity to serve you. It was our pleasure to help.


The Walmart Product Care Team
powered by Asurion
Hi Louis,
Thank you for choosing to protect your laptop with a Walmart Product Care. This is to confirm that your claim is in-progress. We’ll do everything we can to get your product up and running again.

The next steps are simple.
We’re sending you easy-to-follow instructions on how to pack and ship your non-working product to us so it arrives ready to be diagnosed and repaired.

For TVs and computers.
We make shipping simple. We’re sending you a box with a pre-paid shipping label and easy-to-follow instructions on how to pack and ship your non-working product. Computers and TVs are fragile, so we want to make sure your product gets to the repair depot safely and is ready to be diagnosed and repaired. Please fill out the shipping instructions form and put it in the package when you ship.

For all other products.
Simply look for your shipping label. For shipping labels delivered via email, the subject line will be: Your Label Delivery. The following email will contain your shipping instructions. Please fill out the shipping instructions form and put it in the package when you ship.

Is your product password protected?
Please remove any passwords from your product first. We need ready access in order to figure out what’s wrong. That includes iPads and laptops, too. For your privacy, we recommend that you also remove sensitive data from your device before shipping it to us.

Getting you back to normal.
We’ll let you know via email once we’ve received your product. Most repairs take only a few business days, but we’ll let you know if your repair requires any special or hard-to-find parts that might add a few days to the repair. Finally, we’ll let you know once your repair is complete and your product on its way home to you. That email will include a tracking number, if one is available.

Want to follow your progress?
If you’d like to follow the progress of your claim, please visit your solution hub.

Follow my progress

What is your solution hub?
It’s the fastest, easiest way to file a claim and follow your claim progress. It’s also your go-to place to find helpful product tips and troubleshooting information. From here, you’ll be able to:

• Follow the progress of your claim
• Upload your receipts to keep them all in one place
• Send yourself another pre-paid shipping label
• Manage all your protection plans
• Get answers to frequently asked questions
• Access product support and troubleshooting information
• View the manufacturer’s warranty information

If you have any questions or concerns about your claim, give us a call at 877-968-6391.

Thanks again for giving us the opportunity to serve you. It was our pleasure to help.


The Walmart Product Care Team
powered by Asurion


ilyse January 18, 2016 at 12:13 pm

Lynn Wagner
Today at 11:03am
Still not fixing the baby registry?? Been a month now. No one will h… See More
Like · Comment

Chelsi Yarbrough
Today at 11:02am
Walmart you have dissapointed the people of our community. I work at the school nearby the Coal hill Walmart that you are closing down. You placed this Walmart in a great spot for us. It did not just created convenience for us to shop, but also for teenagers to walk to work. We live in a very small town and a lot of our young adults do not have the luxury of driving or having someone to drive them to work. This put hope in their lives and now you rip it away proving that it is all about you not us. Our teachers had somewhere to go really quickly if our students needed something for a school function, where as we didn’t not have that before. We as a community have decided to take our business else where.
Like · Comment

Ilyse Allison Halter
Today at 11:00am
I don’t normally fight my child’s battles but in this case, I am completely disgusted with WALMART! Whiling working for your company, my son injures his foot, in front of his manager. The manager says nothing and ignores it. We are talking about an individual who is 20 years old, and on the spectrum, (he has a disability) and is not aware of the corporate world and how they run things. Not knowing he injured his foot on the job, I suggest he go to the urgent care. It is recommended he see a podiatrist, which he does and now with a boot on his foot, he goes to work. He is put on the schedule and then he is told by a MANAGER not to come back to work until his foot heals. He is given a bunch of mixed messages! Furthermore, he shows up to pick up a paycheck last week and nothing is said to him about not being at work, HOWEVER, today he shows up to speak with a manager regarding applying for workers compensation and he is told he is FIRED! The reason, he did not show up to work!!!! REALLY???? HE WAS TOLD NOT TO SHOW UP UNTIL HIS FOOT HEALED. The NERVE of your company to fire a young man who was told not to come into work until his foot is healed and then he shows up to file workers comp and he is fired. To make things even more, degrading NO ONE KNOWS WHO FIRED HIM. ARE YOU KIDDING ME???? This is a young man who pushed carts. He showed up to work on time, did what he was told and took the job seriously. He is a dedicated, responsible human being, who you just pushed to the curb and made him feel like CRAP! SHAME ON YOU FOR TREATING YOUR EMPLOYEES with such disrespect. The Bricktown store in NJ needs a complete revamp! Apparently, this store has too many management positions, which doesn’t take a rocket scientist to realize that is ineffective. When one manager doesn’t know what the other is saying or doing that is a clear indication that something is definitely wrong. It also appears as though your managers at this store need to be trained/retrained in store policy. My son was not told right there and then he must go to a worker’s compensation doctor. Had the Dept. Manager Courtney insisted and explained it was necessary for my son to keep his job perhaps this would have ended differently. I am so very disappointed with how my son was treated for injuring himself on the job. I hope your company is very proud of how they treated a young man on the spectrum. You should feel really great about your company and the managers at this BRICKTOWN STORE! They sure know now to make people feel like dirt! WAY TO GO WALMART.


willismillerjr. January 18, 2016 at 11:41 am

Here in Montgomery Alabama we have 2 Walmart stores…Atlanta HWY & Ann St….I’ve been shopping there since they’ve been built… not need to explain to me, but it would be nice to send someone here to the stores and find out why all black employees ?..It’s strange to tell me that no white person wants to work there or is in need of a a job.
Sincerely, a constant long time consumer, W.H.Miller….Thank You !


michael simonds January 17, 2016 at 8:23 pm

I went to walmart today and seen that they donated like $1.4 BILLION. I mean WOW.. I’ve done one of those loan things and I was denied lol. I have a 6.38 credit score. Thats not to bad. My credit is not good enough for a loan but they donate over a $ BILLION. I haven’t gotten one red cent from them. If you think about it it would be something like $4.3 million for every American. I’m no mathmation but I think they donate to them selves as a tax write off. I need money I’ve not asked. But if I knew who to contact I’d ask for a donation. And most likely I’d never get a response or a big fat NO.


Susan January 17, 2016 at 5:00 pm

I recently purchased a Walmart 2walmart money wire. It turned out to be scammer that I sent the money to…does Walmart have any thing in place to ask for ID or drivers license or something.. I was told by a Walmart employee they have no way of knowing where your money goes…this is hard to imagine you don’t have a check and balance system in place that would protect innocent people that use your service. Please respond to this email .


shawanna williams January 17, 2016 at 11:43 am

I think you should be aware of how Walmart associate is being treated at 3168 neighbor market store in Conway ark where Vickie Jefferson is the store manger . I was fired by her after 21/2 years on 1-14-16 .she belittle everyone she take in her office.Everyone is afraid to speak up for themselves for the fear of losing there job. The verbally abuse at this store must stop it hurting a lots of people.their is more that i need to speak about i was fired for speaking up now their i must be the voice to let someone know what is taking place in that store shawanna williams.


sharon January 17, 2016 at 10:24 am

please dont close the frankston tx store it just opened a year ago and is very convienent to our little town its always packed. otherwise we have to drive another thirty minutes for another wal mart


Vern Wagner January 16, 2016 at 11:52 am

Please do not close the Columbus Kansas store. IT is very handy to the locals. We all shop at the bigger stores also.


Demetric January 16, 2016 at 9:32 am

How can you close store #2606? Located beside one of your biggest suppliers……ELEMENT TELEVISION. The only made in the USA television! This is a small town with only one other grocery store and pharmacy so how could this Walmart not be profitable?? The county’s only high, middle and technology school is located across the street. Where will the students shop for their school supplies?? I understand that you’re decision was financially driven but did anyone look at the impact your decision will have on these towns? The next Walmart is 30 minutes away and that’s not fair to the students nor senior citizens in this county. I hope someone reconsider closing store #2606.


Dusty noland January 16, 2016 at 7:36 am

CEO million, why would you close the Walmart grocery store in Lakeland Georgia instead you should expand. Lakeland Georgia has grocery stores in Harveys supermarket dollar general and Fred’s they all sell food however we have now where to buy clothes jewelry housewares toys electronic etc. Looks like to me you would expand this store you could draw customers from surrounding communities from homerville ga. Nashville ga Dupont ga Stockton ga Pearson ga argyle ga and moody afb this is a great location and the revenue would out way the closing


Phillip February 15, 2016 at 2:08 am

The new and old Stingrays are completely dieerffnt. The old ones were of exceedingly high quality compared to the new ones.The original frames used a process called Electroforging which was a Schwinn exclusive process, and Schwinn made everything- the tubesets, dropouts, and forks- so it is almost impossible to compare the new with the old.The rims on the old bikes were also completely dieerffnt insofar that they were also made by Schwinn out of sheet, and 2 halves were joined by welding in the center making a MUCH stronger wheel.As far as I know, the only things that Schwinn didn’t make were the hubs, chain, derailleurs, and tires.


Elaine Rehbein January 16, 2016 at 2:36 am

I am a senior citizen who regularly shops the Island City, OR Wal-Mart store and uses the bottle and can recycle center.
After 3 years of complaints, absolutely nothing has been done to make the recycle center safer or more comfortable in the winter time. There are 2 large vent tubes hanging from the ceiling, but there has never been any heat in this area of the store. This floor in this area is regularly covered with ice in the winter. The pipes to the hand washing sink have frozen and broke several times.
The winter-time temperature here keeps the bottle room at or below freezing. To have Senior Citizens, and other customers (including those with children) suffering these temperatures and conditions is unconscionable.
If we need aid with the machines (which are regularly full or out of order) we must often wait for 20 to 45 minutes in these temperatures for help.
More than one person has fallen or slipped and twisted their knees and backs while enduring these conditions.
Do we have to wait for someone to break bones, suffer a concussion, or get hospitalized for exposure before Wal-Mart starts to show they care about customer safety?
And don’t we just love those carts and caution tapes woven together on the sidewalk to protect us from the ice chunks falling off the roof?
These are corporate issues, not those of local management.
When are you going to take responsibility and action?


anonymous January 15, 2016 at 11:06 pm

Just thought you should know the new store manager at store 0073 is very impersonal , with employees and customers. He’s fired half the store and run a lot of long time employees to other stores , besides my opinion I’ve gotten a lot of feed back from the other employees as well , he belittles them and its very disheartening . I for one will never work their again as long as he’s their and I think its bad for the company that hes loosing so many that know what their doing and bringing in people that have no idea, I had to teach two of my supervisers everything, TT hats just not right. Just thought u should know his initals are S.S


Heather May January 15, 2016 at 9:53 pm

Our small town store is making money. Walmart should only close the stores that are not making money… Not our store! It was a huge shock for the employees and our small community. I saw employees crying in the store that had just be given the news! I am a daily customer!! We are put here to help each other. If Walmart is truly about helping people then keep a good store open. It has not even been open a year. What company builds a store and closes it before a year? The store has been making money.

@Walmart -Please do not close Store# 4294 in Derma, MS. How many signatures do you need to keep it open! What can we do to keep it open?

@Walmart I will get the signatures you need to keep it open! We are a small town and need this store! Please respond!! #dontclose our store

We are a small town! Many people will be losing their jobs! This brings in large revenue for our small town. Not very good business to close stores that are making money! I go in daily and love how the employees go out of their way to help me!

@Walmart Very good people are losing their jobs. I get my groceries and meds at that pharmacy. Those people have become family.

@Walmart So many people shocked and sad today as the news was told to the employees. Please keep our Derma, MS store open. I go there daily!

I would love to speak to corporate directly and join in on a meeting to speak on behalf of our county and the small store. I would love to speak and reap represent those employees that make my day each time I enter the store!

Keep Derma, MS store open!!!!!!!

Thank you,
Heather Dawn May
@heatherdawnmay -Twitter


Elizabeth January 15, 2016 at 5:41 pm

Please don’t close the Princeton NC location because we need this store. It’s convenient to us.


Jordan January 15, 2016 at 5:16 pm

I had money on my rush card and yall walmart here took off more then they was suppose to how do i go about get it back cause the walmart here not doing and thing and it been almost three month


Kelly Campbell January 15, 2016 at 3:52 pm

Please do not close the Wal-Mart in Coal Hill. You have no idea how great it has been the convenience of living in a small town and being able to drive right to Wal-Mart and get what you need. Instead of driving 20 to 30mins to another store. It has brought alot to our little town especially jobs! And now it’s just going to be taken away? It’s a busy store with very nice employees. Our store hasn’t even been open a year. It hasn’t been givin a chance to really make it. Your making a horrible decision by closing our store! I’ve always shopped at Wal-Mart but I will stop if this happens. I don’t think it’s understood that people will not shop at any Wal-Mart when there told oh you just don’t have a job, and take convince away. Please reconsider. This is horrible an going to have a worse effect on our community. We are a small put proud town and we all were extremely exited when or Wal-Mart was opened. Now to find out its being closed is heart breaking! Please keep Wal-Mart open in Coal Hill!!!


Christina January 15, 2016 at 11:54 am

Please please please DO NOT close the Coal Hill, Arkansas WalMart Market. This store has been extremely useful for not only my small community but all of those surrounding it. You call your stores convenient yet this is the only one in close proximation to so many country folk that convenience is right. I am begging that you keep this store open for our local community.


Brian Burnap January 13, 2016 at 11:25 am

I purchased a TV through for my friend that lives in Warner Robins Georgia (I live in Missouri) because his television went out on him. With him being a 60 year old disabled man and a 30 year friend it was a nice thing for me to do for him. When I ordered it I put his name down for the person who could pick the TV up. I recieved two e-mails stating this with his name on the order as a authorized person to pick it up. I recieved the e-mail that the tv came in and was available to be picked up so I called the store to verify that he could pick it up with his name and identification card (drivers license). I called him to let him know what to do and where to go. Well he went to the wrong wal-mart (they have 4 in the town) and went to customer service and they couldn’t figure it out so they told him to go back to pick up and they told him that he could not access someones else account and that was a felony. He told them the story of who I was and what was ordered and that he was just there to pick the tv up. The lady (I have her name) then called store security and they grabed both arms of this 60 year old and face planted him to the store floor and with doing this he recieved a bloody nose. IS THIS HOW YOUR COMPANY TREATS HONEST, INNOCENT PATRONS IN YOUR STORE??? I think your company has some explaining to do, with a huge apologies to myself and more importantly to my friend. I would also like someone from corporate to contact me to resolve this or we can let the Court System handle it. Ashamed of your Company.


James January 9, 2016 at 4:54 pm

I just completed a letter to our company about our displeasure with our local wall mart. I have found out that the problems goes up to the distribution center. We use the straight talk phones. We have had it for years. It very important in my wife’s line of work. It has been since 12/30/15 that they have been out of the 30 dollar cards. That is the only card that works for her. We have went to the expense of getting two new cell phones. But the phone that works best for us is the straight talk phone. What the heck is the problem. We are getting used to the food section not ordering stuff in, but is this going to be something that all your stores are doing ?


Rita De Ferrary January 8, 2016 at 5:51 pm

Yesterday January 7th 2016 at the Sparkman Drive Walmart Store in Huntsville Alabama, my daughter went to the service desk to pick up a walmart2walmart transfer. She uses her I-Phone 6 Plus, an 800.00 phone to get the reference number which I had sent her. She picks up the money and walks out of the store realizing in the parking lot that she just left her phone on the service desk in front of the service representative that just helped her. when she gets back to the counter and asks for her phone the representatives are all quiet, and respond after questioning that a man that was behind my daughter picked the phone up and the representative asked him if that was his phone, he said yes and walked out with the phone. Subsequently I spoke with a Debra Payne who said she was the assistant to the general manager (Greg) over all the Walmart stores in the Huntsville area. She has said they reviewed the video and that the only thing that can be done is that the police can ask for a copy of the video. She acknowledges that the representative should have given the phone to security and should never have allowed the man to walk out with the phone. Then tells me that it’s not their fault my daughter left her phone there, never called me back affter saying she would call me back within an hour and a half, in fact denying that she said it, and says she called my number this morning and no one picked up, maybe she dialed the wrong number. Calling the corporate office was not much better as one Jermaine hung up on me, and was put on hold by a lady named Savannah, eventually spoke to a “supervisor” named Victor who said he would escalate it, and said it would take 1-3 business days. Meanwhile my daughter with one 7 year old and an 11 year old has no communication whatsoever. You would think a multibillon dollar company would say we’re so sorry this happened and please here take one of our phones so you will have communication for you and your children. After all the owner of Walmart can go and buy artwork worth tens of millions of dollars of off the backs of relatively poor people while having the US taxpayer foot the bill for social benefits to make ends meet.



Tricia January 8, 2016 at 2:01 pm

I feel that your Walmart Store #1830 in Auburn, N.Y. needs a better Store Manager than Kelly Edinger…She only concerns herself with hetself and not her Associates…She is as frirndly as a rattlesnake…and, I have been told by many she treats the customers the exact sameesy..She has cut hours just so she could get her bonus..what kind of nonsense is that…Sam Walton would not be very happy to know this…Walking into that store you can feel the tension among the employees…one can’t go to the bathroom without saying why…and, YOUR COACHING POLICY is utterly ridiculous…this puts the employees on edge…that’s no way to work..It use to be a great place to work…not anymore…you fire the wrong people..too much backstabbing and anyone with any kind of power or authority yelling,at the Associates in front of the General public is way out of line..all of that should be done behind closed doors…
I’m not very happy with the Walmart of today..I think you had better change your ways and treat your employees and customers better than you do…we are all human beings and not animals!!!


Tbutler January 5, 2016 at 9:09 pm

I order a weight set on December 22, 2015 arrival date of December 31, 2015, needless to say my delivery did not make it. I called on the 30th, because, according to the online track your order it had not even been picked up. I was assured it would be delivered by scheduled date. I called again on January 1, 2016, the person I spoke to suggested I reorder my item and he guaranteed me a delivery date of January 4, 2016. my order again was a no show. So, this morning January 5th I called AGAIN, this time the rep stated it would be here by 8pm tonight. It is now 9pm and My item STILL has not been delivered. I called again when, because we decided to cancel, I was told I will be receiving an email of my cancelation and I would be getting y refund, I asked to be transferred to the complaint department- so after being on hold for another 10 minutes, I hung up and called back. This time I am told that my order is “to far out” to have my money refunded and I would have to WAIT until it is delivered, then refused before I can be refunded my money. After all of this nonsense was also told, “since it was free shipping, there is nothing that can be done to offer me any compensation”! This is absolutely ridiculous, I will never ever order or buy from Walmart again, your customer service reps are a joke, and when does a billion dollar company don’t keep records of calls or reps that a person speaks to? I was told on my last conversation that there is no record of whom I spoke to, who gave me false information.
Who does this?


cro January 6, 2016 at 7:48 pm

at least i’m not the only one they’re f***ing over. i placed my order on December 12th, and here it is January 6th and those pieces of crap took it upon themselves to cancel my item without my permission while i was on the phone with them. i will be putting together all my bank statements, creating a bill for the total amount spent at their crappy establishment and sending this to every person in their crappy corporation.



Niecy January 5, 2016 at 6:47 pm

I have worked for Wal-Mart and as a worker in the past the way customers are treated at the East Point Ga. Store they would have been fired on the spot. I received an email that a purchase ordered would be received today, when I called the store they claimed that it’s still showing shipped. They told me to call to see what was going on with my order. called the store and told me to call the store in a couple of hours. In the first place the operator is rude and a liar, how do you have a store full of managers but no one is available. I use to love Wal-Mart but it seems that y’all are so busy building new stores and forgetting the customers that shop to keep them open. I don’t tolerate rudeness and I will be personally going into the store and handle my business, I will not or do I tolerate disrespectful service, I will not pay you all to treat me bad. I think all employees from the top to the bottom needs a training in customer relationships.
Looking for somewhere else to shop even if it means paying more it’s worth the customer appreciation.


gena January 8, 2016 at 1:29 pm

We all need to come together a file a law suite against


Latosha Bullock January 14, 2016 at 10:15 pm

Please email me and we can discuss this further I am planning on doing just that.


McNeal January 4, 2016 at 6:28 pm

Wow!!! My family all over the United States shop and purchase items from Walmart and have since it opened. Come on Walmart you guys don’t honor your mission statement its consumers And you have companies like Vizio that take the consumers and screw them over with weak products. I purchased a Vizio 43 inch E series smart TV Sep 13,2015 I have always purchased a warranty but this time I didn’t have the extra money so I didn’t I got home connected the TV and picture wasn’t always clear so had to work with contrast because the people look like they had rashes then Dec 24, 2015 the picture started showing vertical and horizontal color lines making things and picture bad for viewing I took tv to Walmart and the cashier told me since I’m one week pass the 90 return policy I would have to contact Vizio. I called Vizio and the rep told me to send two pics and from the two pics they said I sabatouaged my TV from what they could see and they wouldn’t honor the manufacturing warranty. Now I called the Walmart Corporate and they sent back to the Walmart store in National City store who told me they sided with Vizio!!! All I want is my money of $427.92 or another brand LG TV…I hope all consumers across the united States is reading this one….I KNOW SAM WALTON wouldn’t like his customers treated this may!!!


Virginia bartenope January 2, 2016 at 6:47 am

I love your store I’m 65 years young shop all the time wal marts but on new years day had a bad experience with a cashier don’t even know how and why she said to me I’ll put the articles on rtop on spin around and wanted me to pack all my items . I told her I’m not an employee bagger here why should I bag all my items. This too place in Spencer Iowa I’m to old to be bagging all my items so upset over this.


Virginia bartenope January 4, 2016 at 8:00 am

I was so upset over this cashier wanted me to bag all my items as she puts the item on top of that spin around bags I couldn’t figured out why she ask me to bag my food is that your new policy for me to bag as I’m 65 years old then I won’t go to your stores anymore if that’s your policy.


Jim F December 30, 2015 at 12:05 pm

Walmart/Sams Club…. My wife and I have been business members of Sam’s Club for close to 20 years. Yesterday morning my wife directed me to the comments made by your CEO of Sam’s club in an interview with Poppy Harlow. I truly understand and appreciate the need for diversity in the workplace. The way to do this is by practicing it and not calling out a particular group of Americans by name in a national format. This is no different than if one blames a particular minority group for the actions of a few. I just don’t see the statements of Ms. Brewer as being very positively received and I sure don’t see the financial upside for the shareholders of Walmart stock. As of yesterday we will not longer be shopping at Sam’s or any other Walmart owned business. We renewed our membership at Costco and in the future will shop there for our personal and my wife’s business purchases.

As a retired Sr. VP Sales/Marketing in the Food Industry I have had the privilege of negotiating prices/products with many of the largest consumer foods companies in the U.S. I would never think of imposing my views of diversity or any other topic on these management teams. I think that will backfire on you if you do this.


Shawn Piotrowski December 29, 2015 at 1:43 pm

I ordered a Nextbook with protection plan back in sept online and picked it up in a store. The following month, i had another charge on my account and called to find out what was ordered. They couldn’t give me any info with an order number or anything else but said it was for a nextbook. That doesn’t make sense when no other info was available. i told them i ordered that last month and had already picked it up. I shouldn’t have been charged again for it. In fact, it wasn’t even the same amount, it was for more money! I refuted it with my bank and they just called me that they can’t do anything about it that i have to take it up with walmart. I already tried this to begin with! i am so mad. I am not ordering online anymore with walmart and right now, i am considering not shopping period with them anymore. From reading the comments below, it looks like there is something suspicious going on. Just my opinion.


Raquel December 28, 2015 at 2:58 pm

75 broadway, national city…… WORST CHRISTMAS EVER…… okay on the 23 of december me and my husband we christmas shopping very late, when we got home about 10ish my daughter informs me our oven stopped working, i get on Craigslist list to find a stove as we cant afford to get a new one. I find one for 50 dollars, so i use my 100 dollar christmas bonus, and the lady was kind enough to let us go pick it up at this time it is already 11pm. We go pick it up and i tell my husband back the truck up tp the house and we will unload tomorrow….so we go to work on the 24th and then continue to finish out christmas shopping. We then get home around 7ish and my husband undoes our stove to connect the working one only to find out it is a 220 connection and out outlet is 110, this i start freaking out, i quickly get online to see who is open that may have one, i find walmart does and they close at 8pm. I call they say yes we have one, at this time it is 740 we speed literally to get there before 8, as we arrive at about 745ish i jump out of car to run in and get the part only to be stopped by a worker that say they are not letting anyone in, I SAY BUT YOU CLOSE AT 8 AND IT IS ONLY 745 AND I tell her i need this part to cook my xmas dinner please just let me run in and get it. She says no my husband tells her can a worker go get the part bring it up and we will pay for it she say NO. At this point i am crying and tell her we wont have xmas dinner with out it or at least a portable oven, still NO is the response i leave in tears. Our CHRISTMAS DINNER WAS COOKED OUTSIDE ON A CAMP STOVE WITH NO TURKEY….. THANK YOU WALMART MANAGEMENT HOPE YOUR DINNER WAS A BETTER ONE.WE HAD MASHED POTATOES AND VEGGIES.


E.E. December 24, 2015 at 6:15 pm

I am not very happy with the CEO of Sam’s Club, Rosalind Brewer. She has offended me and the corporate world in her recent actions on diversity. Being a stock holder, I demand that she be demoted or better yet fired. We don’t need her to head this corporation with racist comments that she has been spewing in meetings in the news. Our company will loose in the long run and if she is reprimanded soon our good name might be repaired. We have a new store coming to a small town in North Carolina and I fought hard with the city council to get this to happen. I will be watching this very closely and intend for this to be taken care of. The board did a knee jerk decision on the Confederate Flag all across the country and this type of action was caused by upper management like Mrs. Brewer is doing. Please act now. E.E.


Santos December 27, 2015 at 7:24 pm

Thank goodness I still have Target as for me I will not be going back to Walmart or Sams Club until Brewer is gone. I’m sad to hear Walmart agreed with what Brewer said. What a shame!


KG December 23, 2015 at 10:21 am

I ordered a Kitchenaid mixer at and it arrived, however I no longer needed it so I tried to return it to the store where they told me they couldn’t help me because there was a return on I never attempted to return the mixer through After multiple phone calls and trips to the store, I now have an item that shows it was returned and no refund. The store says did the return and says the store did the return. I’ve now been waiting 3 days for a “billing manager” to call me back and I’m out $200 in the mean time with a mixer I’m not going to use. Never again will I order from


Pat December 21, 2015 at 10:54 pm

I also ordered a TV that was supposed to arrive on December 18th. No word from Walmart that it shipped. Always says processing!! No correspondence from wal mart what so ever!! 4phone calls to customer service and no one can do anything. No managers, supervisors, no one to help you!! Walmart sucks. I will never order from them again and will make sure I spread the word as far as I can reach. Corporate is also a joke. They all ignore the customer because they are so big they don’t have to care


Jerry December 26, 2015 at 11:42 am

Wow. Same exact situation.


Cathy D December 21, 2015 at 9:07 pm

I ordered a trampoline for my Grandson’s Christmas present on Dec. 08, and was told it would be delivered to my local store by Dec. 15. This would be shipped in two boxes. The first box arrived on Dec. 15, but the second box was damaged, so it was returned to sender. I received an email stating that box 2 of 2 would arrive Dec. 18. Needless to say, I am now being told they have sold out of this item, so there goes Christmas for my Grandsons. Also, I was told that I would only receive one half of my refund due, because one of the boxes was delivered as promised !!! What the hell am I suppose to do with half of a trampoline ??? If this isn’t addressed quickly, I will go as high as I need to. This is ridiculous, if not down right illegal….


Christina December 21, 2015 at 11:42 am

My order was suppose to be delivered by the 18th of December, it still shows processing. I’ve emailed customer service twice and have not got a response. I’ve also called and was told that they cannot do Anything except cancel my order? I am getting very frustrated. So your CSR are telling ppl to cancel orders, not good for business.


Pat December 21, 2015 at 10:55 pm

Same here exactly!! They won’t get anymore of my money. I also bet we never hear from anyone in corporate. Their pockets are already lined!!


Cheryl Spencer December 20, 2015 at 1:49 pm

My family shops in Walmart and in an average month we probably spend about $1100.00 a month. I realize in the grand Walmart world that may not be a lot of money however to us we could easily purchase our items at other stores, Giant for one.

Several years ago your corporation opened a location in Zion Crossroads, Gordonsville, VA. Most of the county was very pleased for about the first 6 months to a year, then things began to change for the worst.

Today I was shopping in the meat department and there were a few, 3, employees an older white man, a younger white man and a black man with dreadlocks, stocking meat. I asked where the Cornish game hens were. The older white man, Charles, smirked and stated that they did not have any. I asked if they were out of stock and was told that they no longer carried them and haven’t for about a year. All 3 of the men laughed. I was surprised since I was sure that I have purchased them in the past there. I was upset that all 3 men were laughing. I said nothing at that moment, The older man, Charles on his name tag, said I could complain to the manager if I wanted to. I said okay and you get the manager and that’s when all 3 really began to laugh. I walked away and so did the Black man with the dreadlocks. Several minutes later I asked another employee if there was a manager in the meat department working he stated yes, I asked this employee what the manager looked like and was told, a black man with dreadlocks. At that point I went in search of a store manager.

Not only had 3 employees laughed at a customers request but they knew that the manager was right there with them and laughing as well. When I asked for the manager the laughed harder and the manager WALKED AWAY LAUGHING.

That trip to Walmart was a $256.69 trip. Yes I talked to a co manager but I don’t believe anything will be done. This store is horrible unless Corporate is there then they all scramble like roaches and call in more employees and clean and stock. Otherwise the service is terrible and the stock is lacking.

An I am sorry will not fix this at this point. A refund may help but I know that will not happen. The terminal code on my receipt is SC010816. The date is 12/20/15 time is 12:10:18.



Thomas Finn December 20, 2015 at 11:35 am

I sent this email to Walmart customer service on 12/19/15 after a lengthy phone call with a customer service representative proved useless.

I purchased a gift card online (#……0875) three days ago with the intention of emailing it to someone for Christmas. The e-gift card came to my email with my name on it. Are you kidding me? Why would I buy an e-gift card for myself??? I called Walmart support and was told to apply the card balance ($200) to my online account and then use that balance to purchase a hard copy gift card that could be mailed. I applied the balance to my account and have tried for three days to see what the balance is on my account so I can purchase the hard copy gift card. I keep getting message that there is a problem with the system and I cannot apply my balance to a purchase. Therefore, I am going to deny the charge on my credit card and buy my friend a gift card from AMEX. Your online system sucks and you just lost a $200 sale. Walmart is pathetic and I will never shop at your stores again, either online or in person.

This is what I received this morning. I cancelled the charge with Chase Visa immediately. The typos in the below response are not mine….and we wonder why US companies are moving overseas!!!

—–Original Message—–
From: Walmart Customer Care
To: tfinn101
Sent: Sun, Dec 20, 2015 7:07 am
Subject: A response to your inquiry

Recently you requested personal assistance from Customer Care. Below is our response and a summary of your request.

Reference#: 151219-011038
Response email (12/20/2015 09:07 AM)

Hi Thomas,
Thank you for contacting We really sorry for the inconvenience that you experiment with your order, we offer an apologize for this inconvenience and we hope you can forgive us.

If you have additional questions, please reply to this email and we’ll be happy to assist.

Sandra H. Customer Care


Mark December 19, 2015 at 11:32 am customer service is totally incompetent. I reported a fraud order as soon as I saw the pending charge hit my bank account. I spoke with someone at customer service and was told that the order hadn’t shipped and that they would cancel the order and that they reported this to Walmart’s fraud department and my money would be refunded in 24 to 48 hours. 3 days later the charge hit my account and when I called customer service again was told oh well the item has been delivered and you will have to report it to your financial institution and there is nothing that they could do. The representative was rude and nasty and said sorry we followed our protocol and there is nothing we could do. I asked to speak to a supervisor and he said they will not tell you anything different. After I insisted 5 times to speak to a supervisor I was transfer to floor supervisor Jeff in the Tampa facility and was told that sorry the order shipped and doesn’t matter that I reported it as fraud 3 days before. When asked to speak to his boss was told that he is the highest person at Walmart’s customer service and there is nothing else he can do so this call is ended. I find that this is totally insane that the largest retail store in America is not able to help a loyal customer of over 15 years with this and is in favor of the people who committed fraud. DO NOT USE WALMART.COM AS THEY ONLY SUPPORT PEOPLE WHO COMMIT FRAUD.


Julie Eddingt December 18, 2015 at 9:56 pm

The past few weeks I have been in 3 different stores with my mother who needs a scooter to shop. Each time I had to search for a scooter and wait more than 20mins for one to become available. On one visit searching for a scooter I find a young guy riding around with his child on it. Not in need of the scooter at all.
So WALMART I ask for all the people out there Please get more scooters or at lease monitor who is using them. Also how about a few more benches for people to sit while that wait.


Caponez Kustomz December 18, 2015 at 2:39 pm

To whom it may concern,
I am writing this letter to inform you about our recent visit to one of your stores.
Store #00613 Manager Paul Lovell
On October 26, 2015 we had just arrived to Ormond Beach, FL on a business trip from Denver, CO and we were treated very badly when we arrived.
Walmart has always provided us with great customer service until we visited the Walmart located at 1521 W. Granada Blvd. Ormond Beach, FL. 32174
We were traveling in an RV, which is also our mobile office as we do quite a bit of traveling for our business Caponez Kustomz out of Denver, CO, Las Vegas, NV, & Miami, FL.
When we arrived we parked in your parking lot for a short break as we had been traveling for 5 days. We had the owner’s nephew with us and wanted to surprise him with some birthday presents as he was getting ready to turn 11 years old.
Walking in to your store we started looking around and shopping, we wanted to surprise Mr. Capone’s nephew with one of his favorite toys so I went a separate way than Mr. Capone and his nephew so that I can get his presents back to the RV before Mr. Capone was done shopping. There were some necessities he needed to buy for our road trip.
After I paid for the toys I walked out to the parking lot toward the RV, as I was walking I noticed there were two gentlemen following me, In a way I panicked, I did not know who they were and me being in a different place far from home I made my way back to the RV as quickly as possible.
Once I was safe and back in the RV I was able to put Mr. Capone’s nephew’s toys away so we can surprise him in the morning. A few moments later someone started banging on the door extremely obnoxiously hard and loud, It scared me, but I then opened the door and it was the same two gentlemen that I seen in the parking lot. They had demanded for us to leave the Walmart parking lot in a very rude and angry manner. They stated that we over stayed our welcome and could no longer park there. They also stated that we could not spend the night there and I specifically told them that was not our intention.
Mr. Capone whom was still in the store shopping had no idea that these men were banging on the RV door. We were not the only ones asked to leave, there were other people parked in the parking lot in their RV’s, Trucks, Etc.. The two men were very rude they stated they were Walmart Security and made everyone else leave immediately.
Mr. Capone was then also approached, but in the store by the same two men, they were very rude and unprofessional. They also told him that we over stayed our welcome and it was time to go. Never mind the fact that he was still shopping and had a child with him. One of the security guards was a male African American about 6’3 he started screaming saying you have to leave or I will call the police.
He had no care in the world that these two people were still shopping. He challenged Mr. Capone to go outside with him and threw his coffee down. This particular security officer obviously has no respect; he was the one making the whole situation worse.
We have never had any problems with Walmart up until this point. Mr. Capone’s nephew being a young boy was really scared, he started to cry because he felt he did something wrong. I still don’t understand what we did wrong. I also feel bad for all of the other people parked out in the parking lot who were also asked to leave. Nobody deserves to be treated this way.
Walmart has always been known to be RV friendly, and we had no problems at all of the other several Walmart’s we stopped at to take a break from the road. All we were trying to do is take a short break to get the things we needed from the store for our trip and make a little boys birthday at the same time. These security guards were very unprofessional, very disrespectful, and very rude. I really hope that they don’t treat all of their customers this way.
We would have appreciated the security guards to be a little bit more understanding, we explained to them we would leave the parking lot as soon as we were done shopping but that was unacceptable to them, they demanded for us to leave immediately. These two security guards had no right to bang on our door the way that they did. Due to the hard banging on the door of the RV they left dents and damages from the flashlight they used to pound on the door with.
We are a custom shop and like I said before we always put our customers first. After this incident occurred we did call the police and they advised us to file a claim with our insurance company. Of course we do not want to file a claim due to premium increases, but the damages do need to be fixed. We would like to go through our insurance company but it will just raise our insurance premiums and we don’t feel the damages are as much.
We do have receipts for everything that we did get to buy that night; unfortunately we were unable to get everything we needed. Your security guards made us feel as if we were shop lifting or taking something which was completely uncalled for especially when we do in fact have receipts for the things we bought. I am attaching all receipts with this letter.
At this point we are now very uncomfortable even visiting any other Walmart after the way we were treated. This was completely unnecessary; we continue to avoid any store by the name of Walmart.
We have a business and in our company we truly believe that the customer is always right, it is our job to always make sure our customers are happy and comfortable. We would never treat any of our customers this way because the customer is always right.

Caponez Kustomz is successful because we give our customers the respect that they deserve and they appreciate our gratitude. If you have the opportunity please Google Caponez Kustomz and you will be able to see for yourself how successful Mr. Capone has become in his custom car business.

This is the 3rd letter that we have written to you, I do need someone to contact us or we will continue to send letters out until we get a response. Walmart will have to earn our business back as customers.

Caponez Kustomz
Vett Capone, President
Natalie Moreno, Administrative Assistant
(719) 200-XXXX


Tamberlyn Cooper December 18, 2015 at 1:56 pm

I will never shop at Wal-Mart ever again. My family and I have shopped there over 20 years. How can a big company like this mess up your counts on an item online and then while your customers are trying to buy it online place the order for the item and them it says out of stock. It said the item was available and you will get it by the 19th of December but then it’s out of stock after you place the order. Then I call Wal-Mart and their corporate office and they tell me we can’t help you that’s how it is. Really???. This is so disappointing. I guess target has my business now. What a shame.


Robert December 18, 2015 at 1:11 pm

Not sure who I need to talk to but about a month or two ago I had a tree fall on my car in one of your parking lots. The store ruled that the trees were healthy but pictures show the remains of a dried out tree stump and the neglect to maintain the tree as it was way over grown/too full since they were not properly cut back. I would like to talk to someone before taking it to court. The store has seemed to attempt to cover this up as immediately after this incident they have cut back every tree and removed the only tree stump that caused an issue, my tree stump. Also, when I arrived the tree was pulled off my car and the store is denying any involvement. Please get back to me as soon as possible , I would like to talk this over and work any deal out first before going to court. Thanks.


Nelody Trotter December 18, 2015 at 10:13 am

Cashier at Walmart Supercenter in Idabel Oklahoma is constantly rude to the white customers while being very nice to the african american custoners…one of the white customers she was rude to was a veteran. he said “this is how I get treated for fightibg for this country” anyway this cashier took a conversation not intended for her and assumed what was said was aimed at her and said my daughter was calling her a bad name and then threatened to ” kick your white ass” then had my daughter banned from store over this rascist black woman…she is far off…we are not white..we are native american. They called police as she was trying to leave their property and was keeping her from getting on the public transit to leave. My daughter is all I have to go to store, what happened was my fault I sent her to store to get cigarettes with my cards and I.D. So I will be doing business with Amazon now.


jon December 17, 2015 at 2:42 pm

I contacted Walmarts customer service line wanting to speak with the Corporate Headquarters regarding the CEO of Sams Club and her recent racist remarks against white males in America. The phone was answered by a black gentleman named Maurice and he would not give me the information or take my statement. He hung up on me when I told him I wanted to lodge a disappointment about Rosalind Brewer the CEO of Sams regarding her racist comments. I called back and got a white gentleman by the name of Larry and he was very gracious and took my statement , wished me a merry christmas and assured me that he would pass along my concerns of racism against whites in the walmart/ Sam’s Club organization. I also told him what Maurice had did and he assured me he would make his supervisors aware. Is this not a free country anymore. Can you not even address the basis of the infestation of racism at Walmart. I sent a Letter to Mr. Doug Mollin the CEO of Walmart because I read his statements regarding Ms. Brewers actions and it was plane as the nose on your face ..he was glossing over a problem of racism against whites. It is my hope that all that read this contacts Mr. Doug Mollin in Bentlyville AR and make him aware of your distaste for racism as well! Merry Christmas to all and Gods blessing your way. By the way all gifts bought at Walmart and Sam’s Club is being returned and I will spend the monies at other stores who have no racisms against white males!!


Hudson County College December 16, 2015 at 11:37 am

Can you forward the Business Registration Certificate (BRC) and W-9 for New Jersey so that I may enter your (Walmart ) in Hudson County Community College purchasing system.

I can be reached at (201) 360-XXXX Liliam Hogan for Hudson County Community College, 26 Journal Square 14th Fl. Jersey City, NJ 07306


Jean Pick December 15, 2015 at 8:45 pm

My husband went to Walmart for our shopping today. We are on a very fixed income and the trip takes about 10. in gas to the store and back but we use Walmart because we get more for our money than Hitchcock’s. He bought only food because we only have 100 in cash until the first of the month. The cashier told him he owes 8.02 after he paid for the food with ebt. He told he he only bought food. She said so that’s what it says. So he paid it. He got home and told me the story. I looked on our receipt he only bought food. There was no reason to charge us cash. She ripped us off. That’s great. Rude store employee. Merry Christmas to us 🙁


Angelice Smith December 15, 2015 at 8:11 pm

I ordered a basketball game for my daughter online the order was suppose to be shipped around 11 of December . I called UPS to find where my order was. I was informed by the UPS customer service that my order was shipped back to Walmart because it didn’t have the shipping address on the package. Walmart already took the money out of my account. Now the package won’t probably be delivered for christmas.


Frustrated and disappointed December 15, 2015 at 10:10 am

I work for a Walmart Distribution Center in South Carolina. I have been with Walmart for almost a year now. While some of the aspects within the company are wonderful others are terrible.
I had a mild hear attack while at work a couple of weeks ago. I continued to work for 30 minutes or more once the attack started because my operations manager told me to stick it out because i would recieve a step and could lose my job instead of calling for medical help. One of my co workers who was with me working receiving went and got another manager who notified my son that something was wrong and I needed to be picked up and taken to the hospital. When my co worker inquired about me she was rudely told mind your own business and get back to work. This coming again from my ops manager who everyday in our start up meeting preaches that we need to take care of each other.
I think its a shame that being sick or having a major medical issue can lose your job and the people in charge don’t care at all about anything but keeping production up.
As well as not being able to make an interment claim to help ensure you won’t receive a step because you are a few days short of a year with the company. So since my doctor kept me out of work due to my heart attack I am looking at losing my job for attendance. I even went back to work 3 days after the attack in fear of losing my job. I am scheduled for more tests due to this issue but am afraid to go to them because of the fear of losing my job.
What happened to actually promoting and caring about the health and well being of employees? Without associates the company wouldn’t exist. During this time of year we work 72 plus hours a week and have our schedules flipped all around meaning we work our normal 3 12 hour day shifts then flipped to 3 12 hour overnight shifts which really takes a toll on our bodies.
While I love my job I feel some things as well as managers need to be looked at.
Many people won’t speak up due to being afraid of losing their jobs.


Michelle R December 14, 2015 at 3:31 pm

I had put in a layaway at Lake Worth, TX store # 00972 before Thanksgiving. Now I put 3 things in there Pie Face 063050940666, Revolution 063050928788, DSP ME OPER 063050923666. Now when I went to the store to pay off my layaway on 12/13/2015. So I paid it off went to the area to pick up my layaway. I was waiting for 45 minutes, until some kid comes out to inform me that my layaway is lost. Not a very nice feeling! So I was told that the manager would come out to talk to me. So waited for another 40 mins. Some other lady came out to let me know they could not find my layaway at all and just gave me the two things that they had in the store but Im out of luck on the Pie Face game. Nice! I did not shop around for the game cause I knew I had it in layaway. Now this was the only thing my daughter wanted this year and thats why I put it in layaway so early, by the way this was the 1st time using layaway and the last. I just dont understand why this happened and no manger could come and talk to me about it. Now I have gone on ebay and the intrenet to look for it and its way to much now for me to get. Im just very upset about this, I just dont want to see my daughters face on Christmas morning when she does not get what she was expecting. The only thing that I can think of is that one of there people that work there took it. Since its the hottest item this year. Just really sucks that its lost. Just want to let you know Walmart is the one that lost my daughters gift..


Janene Bouck December 14, 2015 at 9:37 am

I attempted to place a large photo order online. The shopping cart malfunctioned so I called for help. I started to check out my order at well before 12pm and did not complete the online order till 3:34pm. Then, I was informed that my one hour photos were delayed- they were a large portion of the order. I Attempted to call the store as directed in the email. No one could answer my question at the store. I called 4 times and was repeatedly placed on hold and no response was ever given. I gave up when a manager asked me in an accusing manner if I was trying to print nude photos, since that is the only reason she could see that there would be the problems I was experiencing. I then went to the store in person. I was given two of my three envelopes of images and the store representative informed me that I had the complete order. I had to return the following day to pick up over 100 missing prints.
I was cheated out of an entire day and overcharged 35 + had to pay for 25 prints that should have been free.
I am NOT going to call Walmart again since the only outcome is frustration. I want to know how Walmart intends to
Teach their staff, including manager Pamela Flora, to treat customers with respect and answer simple questions in a respectful and timely manner.
Provide one hour prints in one hour instead of 22 hours, as was the case with my order if I were to use your service again.
Provide a credit for my monetary loss due to system failure and customer service lacking the knowledge to assist a customer with placing an order.
Extend an act of goodwill to me since my small business, Silent Jane Salvage, was unable to function the following day and incurred severe monetary loss because my product was not produced as promised by Walmart. I needed the prints in my hand on the day of my order to attend a vendor fair and was unable to sell my items because of injurious actions by Walmart staff.

Please see the copy and pasted email correspondence below for details on my order, four emails total.

I will await your response,

Janene Bouck
___________________________________________________ Customer Service

There are delayed items in your order, Janene.
There has been a change in the processing time for your Photo Center items. We apologize for the inconvenience.
We’re sorry, there’s an unexpected delay for your 1-hour items. For your updated delivery time, please contact the Photo Center at (518) 843-6988.
Order Details
Order #: 2677294176715
Ordered on: December 04, 2015 at 12:34 p.m.
1 Hour

Delayed Items Qty Status
True Digital Prints 75
Index Photo CD 1
High-Quality 4 x 6 Prints 334
! Processing (Delayed):Please call store for details.

Please note: The delayed items are listed above. Visit your account to check the status of all the items in this order.
What Happens Next:
1. Contact your store for your new pickup time.
2. When your items are ready, pick them up at the Photo Center counter in your selected store. (The Photo Center may have different hours than the rest of the store.)
3. Please tell the Photo Center Associate that you are picking up an online order.
Please note: If the order includes 8 x 10 prints or photo products, please tell the associate so they check the oversized items bin first.
Pickup Details
Walmart Photo Center Photo Center Hours Pickup Person
Walmart Supercenter #2146
101 Sanford Farms Shopping Ctr
(518) 843-6988 Please call for hours. Janene Bouck
Canceling an Order
This order is already being processed and cannot be canceled. Remember, you can return an item if you are not satisfied with it, in accordance with our Returns Policy.
If you have questions or want to contact us, please visit Photo Help.

The Walmart Photo Team

Dec 4 (10 days ago)

Transaction ID: O-5M
Hello Silent Jane Salvage,

Thanks for your order at Money won’t leave your account processes your order.

Thanks for using PayPal. To see the full transaction details, log in to your PayPal account. Keep in mind, it may take a few moments for this transaction to appear.

800-966-6546 Instructions to merchant
You haven’t entered any instructions.
Shipping address
, walmart supercenter #2146
101 Sanford Farms Shopping Ctr
Amsterdam, NY 12010
United States
$144.38 USD
The final payment amount may change when the merchant completes the order.

Invoice ID: 2615
Walmart Photo

Welcome to Walmart Photo For a limited time only, get 25 Bonus 1-Hour 4×6 prints free.*
There are delayed items in your order, Janene.
There has been a change in the processing time for your Photo Center items. We apologize for the inconvenience.

We’re sorry, there’s an unexpected delay for your 1-hour items. For your updated delivery time, please contact the Photo Center at (518) 843-6988.
Order Details
Order #: 2615
Ordered on: December 04, 2015 at 12:34 p.m.

2. Select 1-Hour Service 3. Pick up at your local Walmart

Activate offer ______________________________________________________________________

Synchrony Bank for your Walmart Credit Card
Dec 4 at 2:07 PM

Dear Janene:

Congratulations! You have been approved for a Walmart Credit Card.

Your new card should arrive in the mail within 7 to 10 days. Upon receipt, be sure to sign and activate the card.

Did you know you can access your account online?

Once your card is activated, visit our online service site to:
Update personal information
Monitor recent activity
Pay your bill securely
and much more
We hope you enjoy your new Walmart Credit Card. Thank you for choosing us.
Protect your identity, never respond to this or any email with personal information such as your account number or password. When accessing your account online, if you do not recognize your Personalized Image DO NOT enter your password.
Walmart Credit Card Services



Eugene Fletcher December 13, 2015 at 1:48 pm

I am a commercial driver and I deliver a lot of loads to Wal-mart warehouses. On or about 11/26/2015 I parked my tractor trailer at the wal-mart super center in Pine Bluff, Ark which is my home town to visit my parents for thank giving. May I mind you that this wal-mart accommodate big truck parking. I parked the tractor and trailer on the lot around 1000 hours and by the time I returned to my tractor around 1400 hrs my tractor and trailer had been towed away. There were no signs posted that big trucks should not part there that day and my company stated that no calls had been made to them concerning the tractor and trailer. I feel that this manager took upon himself to do this horrible thing to the drivers in Pine Bluff, Ark for one reason is that Pine Bluff, Ark is a predominantly Black town and the manager had just transferred to Pine Bluff from Chicago he stated. This manager had also stated that he was going to tow other wal-mart employees cars if they did not move their cars. This has never been done before and I had to pay for all the expenses to get my tractor and trailer back. I feel that this was a racial profiling move by this Caucasian wal-mart store manager and I demand to have a full reimbursement by wal-mart for my out of pocket expenses that occurred by this newly wal-mart manger. I can mail or fax you a copy of the bill but I will not give up until this is made correct. This was totally an ugly thing done to the drivers during a Holiday Family Gathering. The total cost of my retrieval was $274.38! I want these funds back ASAP!

Mr. Eugene Fletcher
Logan, Utah 84323-0213


Megan December 11, 2015 at 7:45 pm

To whom it may concern,
I want this letter to reach someone who will help me. I had a terrible experience at the Federal Way (WA) Wal Mart on Wednesday, December 9th. The previous night I had a flat tire and needed new tires immediately. I called this store to be sure that they had the item that I needed in stock. They said yes and I proceeded to pay for them online. When I arrived at the store the three men working in the Tire and Lube center were extremely rude. Their voices were raised when they were speaking to me and one told me, “no one is willing to help you here.” At this point I was already dissatisfied as no one was “willing” to help me, let alone speak to me with respect. I went into the main store to speak with the manager and she told me I would have to wait until December 25 to get tires that I ordered, even though they were on the shelf and ready to go. She explained to me that it would cause shrink and that there was nothing she could do unless I wanted to purchase them a second time. So I would have to pay twice to receive the same set of tires? I considered this until she told me that in order to return the first set of tires; I would have to wait for them to arrive in the store. After that, it could take 7 more days for the money to return to my account. So it would be until 12/31 for me to get my money back. This is a large purchase and no one wanted to find a resolution. As you know, this is the holiday season and for Wal Mart to hold my money for 3 weeks is absolutely ridiculous. I will never return to this store and will make sure everyone I know is aware of the horrendous service that is provided at your stores. Although, I am quite sure most already know about this. I want to know what you are going to do to help me resolve this and what actions are going to take place to ensure this doesn’t happen to other people. If you do not do anything about this I will take further action.
Thank you for your time,


karen white December 11, 2015 at 11:34 am

my son lives in new York, so I them items from the service I got from your online staff, sucks. I ordered boys clothing, I could not get my computer to click the size I wanted, called 1800925-6278. to changed the size, it took me a not time to get some on the phone, but this nut, cancel the order just to changed size, he cancel half the order, I never had so much trouble in an order, then they wanted me to pay delivery all over again due to him splitting the order up. Mario was to do the order over call him for the balance an he never finished the order, they wanted me to go on line to reorder, the items. Bull !!! will go to Target next time to do all me online orders, not thanks to your online staff…Karen White thanks for making my holiday a hard one!!!!


Valerie Sweetenburg December 11, 2015 at 10:17 am

Good day, I would like to express my experience with everyone as well. Nov. 28, 2015 I ordered a 20″ Huffy Girl’s Sea Star Bike for my granddaughter, online and I was supposed to pick it up from the store that evening and I was to receive an e-mail when the item was ready. Well it was the next day (Sunday) when the email came, giving me 10 days to pick it up. My problem started Tuesday when I arrived to the store and they told me the bike wasn’t in stock and they had refunded the money. I was very upset because I had not received anything by e-mail telling me not to make a wasted trip to the store. They said I had to call for my refund because they haven’t release it yet. I had no idea what they were saying so I went back home. Later that evening I called and they told me the refund was at the store and it was nothing they could do. I went back that same evening demanding to speak with the store manager. He apologized for any inconvenience but said he would give me another bike at a discount price. All of that was fine but I hadn’t received any refund, so he wanted me to buy two for one? He said it takes 5 to 7 days before they could return my refund because it had to clear the bank. Monday, Nov. 30th it was already cleared through my bank so I’m the only one losing in this case. I decided to wait 7 business days and start back calling. I called and Rachel spoke with me and told me she overrides the refund and she gave a number to call my bank in case I ran into any problems. I knew that didn’t sound right but stupid me I called my bank, the supervisor said “NO!! And she Never heard of anything like that before”. My bank asks if I could call them as a three way because they would like to speak to one of’s supervisor. I did and when staff realized I had my bank on the phone they asked us to hold please. After 10mins maybe longer the bank person said they probably won’t return. My bank advised me to call corporate office and explain what happened and how it was being handled. I have shop with Walmart, before it became a super Walmart here in Savannah. I’ve done online shopping where they have ship items to my home but never online pickup from the store. This has been an awful experience that I would never recommend or even try again. It’s a shame how Walmart is such a big company and don’t care about how they treat the customers. As of Today Dec.11th I have not receive a refund or e-mail, not that it matters to the big time executives who think this letter is funny. I’m really hurt and surprised how Walmart treat the little people who have spent money over the years with their company!!


Angela December 9, 2015 at 4:32 pm

I use to be a faithful Walmart shopper, but the customer service in the store has gotten so bad , I go anywhere else than Walmart. I did retain patronage with the pharmacy, but even the customer service there is degraded. They treat customers as though the customers are disturbing them and the show absolutely no sense of understanding that customers have other things to do in life than wait on the pharmacy staff to take their time to wait on them or find everything else to do behind the counter besides wait on the customers in line. Just yesterday, the pharmacy had a line that extended into the cosmetic section of the store (around 6pm) – about 8 people I line. The pharmacy had 3 people working with the Pharmacist in the back, one person helping a customer at the Order window and 1 cashier working on the line of customers picking up orders. I was second in line and it took about 15 minutes for the cashier to get to me. In the mean time, 6 more people joined the line behind me. When I complained that someone else in the back needs to help us, the Pharmacist said with an attitude to me that she was doing the best she could. Obviously, her best was crappy, because other people in line started complaining as well – and she did nothing different just continued tongnor the customers. Walmart use to be such a great place to shop with really good customer service. Now, it sucks. A new Rite Aid Pharmacy is opening down the street from the Walmart. I think a lot of people will start going there, including me. The Walmart being referenced is on College Drive in Suffolk, VA.


Kathy Haynes December 7, 2015 at 9:45 am

I have shopped your Sugarcreek store in Ohio for many years. I am very disappointed in the lack of items in your jewerly case and the lack of sales associate’s. Last year I was able to purchase a few items in your discount case for Christmas presents and looked forward to doing the same this year but for some reason Wal-Mart has decided not to put any items in the cases for customers to purchase, I questioned a sales associate and I was told they would not let them put any more items in the cases. I am very disappointed in this because I have gotten some nice jewerly in the past, notice I said in the past. My question is, why does Wal-Mart even have a jewerly dept. if they are not going to stock the cases with new items for the customer to purchase? Not everybody is able to shop on-line and I would rather see the item before I purchase it. I would appreciate a response to this and I look forward to seeing a larger selection in the jewerly cases in the future.
Thank You


bettyjo December 7, 2015 at 8:19 am

went to Walmart in Cadillac to get one last tire mounted this past saturday. Arrival was early with a “FEW” customers waiting-vehicles already in the garage area. Took them nearly 3 hrs to get the job done-people were waiting that were STILL there before us . Customers with carts, filled with groceries lined the auto area as they waiting to get their automotive needs done. Looked like a grocery check out. I had to go to front to get manager that told me it wasn’t her area . She did page the auto manager to his department-so where was he when his crew obviously wasn’t getting things done? He came and helped at register and never talked to anyone except the cashier there. Rang a few sales and then took off out into the store-never addressing the problem. People were NOT HAPPY. It is quite understandable to wait -a REASONABLE ” AMOUNT OF TIME but this was uncalled for. The cashier couldn’t tel anyone when their things would be done-not even a slight hint. This was a very poor customer service event for this store. We along with several other customers were not happy campers- Note: we were there the sat am after black friday to get the first 3 tires done and the wait was reasonable and that cashier knew a whole lot more. So my questions are where the heck was that manager and what was going on with that garage crew, i think they will be loosing some customers from that lovely morning.


Frank Garcia December 6, 2015 at 8:27 pm

On 11/27/2015, I purchased a TV via the However, on 11/29/2015 I received a text indicating the item was now out of stock and my order was cancelled. I contacted the and was told to disregard the text and that my order was still being processed and that I would receive a new order number. After a few days, I contacted the help department to check on the status and was told that my order was cancelled. I requested to speak with a supervisor and was told they were busy and I was placed on hold indefinitely. I called several times and finally was assisted by a young lady who made notes under my order number indicating when the TV is in stock and purchased online, then they would do a price adjustment for the same price. However, On 12/05/2015, I found the same TV and bought it online. I then called the for the price adjustment and was told they cant do it because it was a pick up today and that it has to be a site to store. I again requested to speak with a supervisor and again was told they are busy. I cancelled my order and tried to do the site to store, but since my local store had it in stock, that feature was useless and only offered the pick up today. Is there anyone who can assist me because I am being denied to speak with a supervisor and continue to be getting the run around?????


outraged in ky December 13, 2015 at 1:08 pm

my sister and I was shopping at wal mart ..minding our own business ,when right out of the blue the manager and some other guy came over to us and started accussing us of stelling .we was just looking at the clothes .and thare they was acting all crazy .we was like was like wtf .we dident do any thing ..but they made us go to back room to talk I was mad as u know what because we dident steel anythibg we don’t need to steel …so yea oi cursed the police out I guess I made him so mad he took me to jail ..that dident bother me ..I think the guy had a problem any way …so all I can say is just watch out the people that work at wal mart is crazy ..that’s wal mart in Prestonsburg ky 477 village drive ..especially the short grey haired one she needs help….I much rather shop at magic mart or k mart …..


jamel December 5, 2015 at 10:23 pm

l just need to know where to go to show my product or to talk to somebody who’s in charge thank you


John December 5, 2015 at 9:42 pm

I have been blasted with Walmart emails and have unsubscribed numerous times to no avail. I just wanted you to know you have annoyed me to the point of not shopping at your stores, not that you care. I’m just one person, but I’m sure I will tell many about your lack of fulfilling your customers wishes.


Holly Haskett James December 5, 2015 at 8:17 pm

My experience in the Easley sc walmart was ABSOLUTELY HORRIBLE!! As me and my husband were checking out, the cashier busted a huge bottle of red wine all over me and my $300 coach bag. Everyone in line had to move to another check out lane. After she handed my some paper towels, I told her my white coach purse was ruined from the red wine. I was very upset so we paid for the rest of our groceries and went to as to speak with a manager. As we waitied almost 45 minutes. She finally came out and said this has never happened. She said all i can do is give you a $25 gift card for Walmart. This ladies name is Theresa (assistant manager ) and she was working on December 5th, 2015 @ 7-8pm when this incident happened. I left this walmary highly upset with such poor customer service.


FREDDIE L GATES December 4, 2015 at 5:30 pm




C Bittle December 3, 2015 at 8:57 am

I ordered a gift card from on 11/21/15 order#5961505-793898 received an email that it would be received by recipient 11/30/15. The recipient never received the card and the tracking website given to me in the website has said it is experiencing technical difficulties for the past week. I have called 6 times. The reps are not able to track the card and the one I talked to today told me it is my responsibility to track the card and that I am not due for a refund. This is very poor service and for my next gifts I went to as I will not purchase from Walmart any longer. My radio station is broadcasted in the New England area to thousands of listeners as well as my social media accounts have thousands of viewers. Please rectify this immediately or I will be forced to tell of my experience. Also will be contacting Corporate on this matter.


Grace December 4, 2015 at 4:02 pm

I ordered a GC thru with rush delivery and I received my card as expected today and went on to create an account and validate the initial balance. When adding the card # it was not recognizing the card, so I called them then the below 2 hours of terrible service began with Walmart. It is still NOT resolved !
• Called Vanilla Visa # BC I couldn’t set up an account w debit card # on card-Informed me to call Walmart to activate the card
• Called Walmart and they resent “activation” email-waited on w agent 34 minutes and still never rec’d email (ONLY decent service agent I dealt with)
• He then connected me to “GC department”/Jasmine who told me I don’t need to activate the card as it is under 250 and to call Vanilla visa again
• Called Vanilla Visa again who told me I have to activate the card and I have to call Walmart back
• Called Walmart back and sat online waiting for supe for 31 minutes to have agent tell me his supervisor is busy and can’t get on call
• He then blind transferred me back to the “GC department” line for assistance
• Rec’d Jasmine AGAIN who says she can’t help me –She can only email billing pretty much hope they respond as this is not her department; I then requested a supervisor
• Supervisor : Cassie
• Cassie was probably worse than any other agent I spoke with. She also said she can only send an email to billing and they will take a look at it. I stated I am not comfortable hanging up the phone again as this is going on 2 hours to get a card activated for use today and she pretty much told me there is nothing else she can do but send a blind email to the generic address and they will respond at some point
By this point I have to admit I am extremely agitated as she would not provide a billing phone number to call, a manager on the billing side and she refused to cc me on the email-just was leaving me in the dark.
I requested an email address and first/last name of her boss so I can send this email to them and she refused. She said she is not “allowed” to give her boss info out and she is the “highest manager” I can speak with. She did state his first name is “Jim”.
I am absolutely disgusted with the service I received today-Especially from a so called “manager”?
I spent $200 +$15.13 for rush delivery for a Gift card which I cannot even use today. This is completely unacceptable it is now almost 4pm EST and I cannot use the card.
I also just received an email from “GCTEAM” asking for the serial # on the back of my card which I provided Cassie already-why did she not include this in her email to billing?
I am as well going to escalate to corporate and coincidentally I am in New England area as well!


Sheila Lengtat December 3, 2015 at 1:28 am

SHAME ON YOU! What are u thinking???? In my area you are depriving 46,000 children by not having our soliders at your stores during the holiday season. I WILL NOT continue to shop at any of your stores!!! I would rather pay more at other retailers than to patronize your GREED!!!!! I understand that you donate to the children’s miracle network which is a great organization but for 8 weeks out of the year you can’t support the local communities???? Not only are you depriving CHILDREN in need……you are a disgrace to the men and woman who serve our country. It was always a convenience to purchase from our store and drop it off to the soldiers….screw that I will drive to another retailer purchase my gifts and drive to a drop off location. We don’t need you! We have other retailers besides WALMART!!! Just so you know besides the holidays I would spend 2-300 a week in your stores. I am just one customer. During the holiday season you could add an additional 1-2000. NO MORE……..DONE>absolutely done! GREEDY GREEDY GREEDY


Dee Williams December 1, 2015 at 7:38 pm

This is a complaint to ALL WALMART EXECUTIVES !! I do not shop in your stores anymore, but when I read this story about…. Walmart corporate policy forces Marine to stand outside!!! IN MEDINA, Ohio .
You as a company are family compliant—???? REALLY ???? Why in the world would you do such a horrible thing, this this PROUD MARINE DOING WHAT HE LOVES DOING???

HOW DARE YOU!!! All you people that sit in there big expensive offices, with you high salary pay and bonuses, all your corporate “PERKS” and jets.. etc …etc.. First of all you work your workers to death, they are getting hurt, very little pay… crappy insurance. I realize all YOU do care about is the all mighty $$$$ ,and stock holders, and whose ass your going to kiss to get ahead going up that ladder! This so called policy you have about making our ARMED FORCES STAND OUTSIDE TO HELP MAKE CHILDRENS LIVES BETTER– AND THAT THE SERVE AND PROTECT ALL OF US– INCLUDING YOU.





(270) 904-XXXX — MY HOME



Brandy Roberts November 30, 2015 at 6:15 pm

Right now I am so frustrated with, Walmart Customer Service Center and Walmart Headquarters. For anyone out there reading this, please be aware there is a two limit per year, per household on prepaid phones. Did not know this rule existed until today when my black friday order was cancelled. I have been on the phone with all three centers for over four hours now. I placed an order for my parents on my account for two prepaid phones. I then wanted to upgrade mine and my husband’s phone after fours years. Bought the black friday special and the order and payment went through. I received an e-mail today stating my order was cancelled. I was told Walmart has a policy that you can only order two prepaid phones per year. I have NEVER heard of this policy before. I even asked a representative to show me the policy online and after being on hold for 45 minutes, she could not produce the policy. I told her if I would have known this, I could have order the phones on my parents account. After being transferred back and forth with three different departments, in the end I was denied of speaking with a supervisor and there was nothing Walmart could do. I just spent $1200 at Walmart this past weekend. I have a good mind to load it all up and take back after the customer service I have received today. This has left a bitter taste in my mouth about ever shopping at Walmart. If I had the money I would sue for breach of contract because you accepted my payment and order and cancelled me for a hidden policy that you do not advertise. You cannot deny someone a product if you don’t have a disclaimer. I will make sure to contact my local newspaper and TV station to report this. They have lawyers that help settle complaints. I am also contacting the Better Business Bureau. All I am asking is for the two phones at the sales price I paid.


Vonda November 30, 2015 at 4:48 pm

I was in your store in West Sacramento, California on Thanksgiving night 6:00 pm sale. I wanted to let you know how OUTSTANDING all of your staff were. They were so polite and kind, and the store was so organized even the police officers were wonderful.

Thanks to them all for making what is usually a hectic shopping night a pleasant experience. 🙂



Taylor Thomas November 29, 2015 at 5:43 pm

To Whom it may concern,

I am a loyal Walmart customer who visited your Walmart in Bolingbrook Illinois on November 28 around 6 PM, Store number 1596. I am emailing in regards to harassment that Took place in the store tonight. I am highly agitated I am disgusted with the service I received and also going to take this matter to court and what ever media outlets will listen.

I was harassed by a loss prevention employee who did not identify himself as loss prevention when he approached me from behind, and began to accuse me of trespassing and stealing. At this time I was at the checkout counter placing my items on layaway and he felt I was a customer who was denied access to the store previously when I wasn’t. Once I informed the young man that I was not who he thought I was he began to loudly say I was trespassing and stealing which is defamation of my character. I am a law-abiding citizen, in America, who works a full-time job and is paid handsomely and does not need to steal from the local Walmart. I’m not sure what screening process you send your loss prevention employees through but maybe you should rethink it because this employee was uncivil, incorrect, and he picked the wrong person to attack. At this point I was walking out of the door and he proceeded to block the exit from me and my family who my seven month old was with me and she was startled and crying in the midst of the confusion. Another loss prevention employee approached the door as well and proceeded to block our exit. Now I feel trapped and endangered, at this point the situation escalated to an argument. Before, when I was at the register, he asked me to leave the store because he felt I was trespassing, when I had no prior infractions with Walmart. I thought since I was asked to leave, I should’ve been able to leave but I wasn’t, these two employees followed me and my family to our vehicle and continue to argue and verbally harassed us. I felt threatened and attacked!

Once me and my family were able to leave the store I did receive a call from Walmart as you can see from the attached screenshots. This would’ve been OK if they were calling to apologize and offer some sort of reconciliation. I spoke with the head of loss prevention, first name Patrick I am unsure of his last name because he would not provide it to me. He claimed to be Bolingbrook police (impersonating a police officer) and also told me that he was canceling my layaway and also said that he was going to refund me my money which was not done. I then received another phone call from Walmart at this point I felt even further harassed. This time the assistant store manager called to sort out the issue and let me know that I am able to come back to that Walmart. Seeing that I was wrongfully accused of trespassing and stealing there was no reason for me to be barred from Walmart in the first place. This conversation led to her telling me that my layaway could be refunded if I came into the store, but she advised me to make a phone call to the store location first to notify them that I was on my way to Walmart. I think this is absurd, in order for me to get a refund for my layaway that I now want to cancel, because of the service and rudeness in the unruly employees that this location has hired I had to call first? For someone who’s done nothing wrong in the first place why should I have to call Walmart before I go to Walmart? I Don’t have to call Target to go to target, I don’t have to call Meijer to go to Meijer, I don’t have to call Sam’s Club before I go there. So why would I have to call Walmart to get a refund for my layaway that a loss prevention team leader has denied me, because one of his employees falsely accusing me of trespassing and stealing?

To further add insult to injury, when I visited Walmart today 11/29/2015 around 4:00pm to receive the refund for my layaway purchase that I was told I HAD to cancel, the police were called. They issued me a trespassing warning that I refused to sign because I was NEVER in the wrong to begin with. The officers were rude and staring at me with disgust as if I bothered them, some behavior is displayed in the video I provided as evidence. I am in outrage and not going to stop at a simple apology. I was wrongfully accused and attacked by Walmart employees for whom I was mistaken for someone else and they did not see their mistake and apologize they saw it and ran with it as if it were true. I have contacted my lawyer and will be pressing charges and also filing a complaint against the police officers involved as well as all three Walmart employees that over zealously approached and harassed me and my family!

I am hoping to get some contact in regards to this issue in a timely manner. I asked that you contact me via email at XXXX


Angie November 29, 2015 at 11:40 am

This is the second vehicle that I purchased tires 4. Both times 1 of the tires leaked. First time from the New Castle, DE location. This time the one in Elkton, MD. I have to put air in the tire every three days. I took it back and of course they said there is no reason it should be gone flat. Actually the employee found it amusing. I don’t I have to stop every three days to put air in a supposed brand new tire. I had a problem with a used tire and they took care of it.


william Meredith November 28, 2015 at 2:02 pm

I previously tried to order a TV on Thanksgiving at 2:30 in the morning. I had it in my cart and shopping for other stuff and when I got done went back to check out and The TV was no longer in my cart it said they was out of stock my problem was I had it in my cart they took it out when I put it in my cart I feel like it should have been secured


robert pickut November 27, 2015 at 2:19 pm

Walmart seems to have a policy that only lets consumers contact the store that we are having problems with. I have sent 3 emails and gone to the Walmart in Central Park, VA and have received zero replies back. The store manager Betty Critz is not a customer friendly person. By being only able to contact her store all problems are just ignored. Walmart needs to have a the minimum a district manager that customers can contact. I have already cut my CC up and I will pay more money any where then go back to a Walmart.


Lois Ramey November 26, 2015 at 1:19 pm

I have a customer service agent on and his name is Jen who does not know how to look items up online when the sku # is given and the correct name of item is given. Had to repeat the item (TCL 32S3750 32″ 720p 60Hz Roku Smart LED HDTV) By: TCL Walmart #: 554366682 Jen then asked me again to repeat the information to him to give to Ernest his supervisor. I had to ask several times for a supervisor. Jen needs coaching for customer service phones. He also puts customers on hold when they are speaking to him. I would have done this order online, however the site keeps crashing!!!!!!! He came back on and said that he manager would call back. I said that I would hold because I have been told that by Walmart before an no call back. I have been on hold for over 35 minutes. Jen has never checked back. He discounted the call. VERY POOR SERVICE!!!! You really need to coach your people!!!


lynda mcinnis November 23, 2015 at 2:01 am

The walmart in, Huntingdon, tn. has the worst shoe selection i’ve ever seen , had to go to the walmart in milan !


Tiffany Bussiere November 24, 2015 at 9:38 pm

Hi I am not happy at all about 2 things with Walmart in Plymouth NH. why are they open on Thanksgiving Day that is family time not work time my cousin has to work because your Walmart will not or do’s not close down for Thanksgiving oh ya and Christmas Day also thank God I do not work there because I would put up a big thing about it and call the news and put it on TV. why is it that all over place close down but Walmart has to be open do’s the CEO care about family time and life or I guess not. This is why I live in MA. where we have a state law and ever time I go to see family in NH. my cousin said I have to work because of WLAMART will not close down for one day wow how low is that very low. And another thing I have a bill from my Walmart Credit Card say I have to pay a bill I did not do because I do not need to say at hotel if I stay with family and if I live in MA. why would I stay in a Hotel next to me in RI. that dos not make no sense at all. I got a bill in the mail from the Hotel and I said what no one get a bill in the mail from the hotel I’m sorry and the Hotel told me to call my Credit Card and tell them and I did there been a investigation going on for all most a month know can please take off the $ 676.34 off my bill Mr. CEO and the Hotel was Comfort Inn 2 George St. Pawtucket RI. 02860 phone number for there is 1-401-723-6800 the manager is Mark and if I live in Attleboro MA. that’s next door to where I live I do not need to go or would I ever stay at a Hotel. Thank you MR. CEO. I hope you can take off the from my bill because I am not pay it and I can not I do have the money to pay it all off. See I have a Credit Card for just for Emergencies or if I really need to get thing I really need other than that I do not use my card. I am piss


Rachel November 22, 2015 at 12:32 am

Here is another complaint. The call center for only knows how to lie. Tried to buy an item for my granddaughter and doesn’t give an option to add to cart. It doesn’t tell you that its out of stock and doesn’t give an option to get an email once it is in stock. the representative first said that i have a registry account that I could go on another account to buy the item or do another account. then was hung up on. called back and was then told it was out of stock but doesn’t tell me that on my end on i was not signed into my account. wanted to just tell me it was out of stock instead of answering my question on to why it doesn’t tell me the item is out of stock or when it will be close to being in stock. doesn’t give an option to let me know when its in stock so now i have to go online each and every day just to see if i can get the item for a christmas gift for my granddaughter. such bad customer service at the call center and terrible for the web site not to give the options since its so close to christmas and pray i don’t have to get something else for someone that is hard to get for.


Lina November 16, 2015 at 6:38 pm



Lina November 16, 2015 at 6:30 pm



Beta November 13, 2015 at 3:14 pm

I been trying to get hold of some one from the head quarter of the Wal-Mart office.


Judy DeSilva November 13, 2015 at 12:43 pm

Hello. I am writing this email in regards to an unpleasant experience I had recently at Walmart on 1100 Lejeune Dr. Springfield, IL 62703. Store #3602
I prefer to start at the beginning of my visit to your store today November 10 at approximately 3:45PM as I was buying groceries for my family. Attached is the receipt I received for the products I did purchase that day as I was not there for any official capacity.
At the end of my shopping in the store I checked out at checker number 8 at approximately 4:30 PM. My check out experience was not pleasant. My cart was full and the checker lady ran out of checkout bags on her carousel and said in an informed manner that “I AM OUT OF BAGS”. Rather than help me load the bags in the cart for me the lady simply said she was out of bags. I was having difficulty with my credit card as I had an operation on my right hand 5 days earlier that made handling objects very difficult for me. My right hand was wrapped in heavy bandages and was very obvious to anyone looking at me. I ignored her comment and removed bags from her carousel as quickly as I was able.
I spent about $107.00 on this one shopping visit and unbeknownst to me my wife was in the store earlier with my daughter and spent about the same amount for my daughter’s family. I left the store and loaded my products in my car. When I finished I had to return to the store to use the rest room. I have heart disease and my medicine does not allow me to wait very long to use the rest room. On the way back into the store I noticed two customers reaching over a motorized cart that was parked directly in front of the Redbox kiosk touch screen and was not easily accessible to your customers wanting to rent or return a movie. In order to maintain a positive customer experience at any Redbox locations the kiosk must be clear of obstacles and obstructions to the kiosk.
I removed the cart by lifting the basket in front of the cart, turned it to the right and moved it over about two feet so the customers could have total access to the kiosk. I did this because I am the service technician that repairs and maintains the functionality of the kiosk. Moving the cart in this manner was told to me by previous Walmart employees in the event the cart had a rundown battery.
In this instance I am off of work on medical leave and was not in my regular Redbox uniform. I was happy to assist the two customers that wanted to use the Redbox. I then went to use the rest room. When I came out of the restroom I was confronted by a short young lady that proceeded to accuse me of trying to vandalize the motorized carts. I was shocked and appalled of her accusations especially since she had not seen or been involved with the accusation she made against me. In no way can my physical condition allow me to harm in any way a motorized cart as big and rugged as your motorized carts are, nor do I have the strength in my arms and right hand to cause any damage to these carts.
I could see clearly this young person was very inexperienced in her management position and publicly chastised me in the middle of the walking area in front of the self-checkout lanes in full public view. This in itself was a good indication this person needs more people training. As I am a professional person I did not see the need to argue the matter and quickly apologized to this manager and left the store.
I love Walmart and I and my family have been a loyal customer for every year Walmart has in Springfield and as many locations around the state of Illinois as my work causes me to travel. Every city I travel to I purchase all my product needs from none other than a Walmart store. This unfortunate incident can be rectified by a simple apology from this manager. If I could meet face to face with this manager and receive an apology from this person, I can forgive and forget. I can’t imagine not going to a Walmart at some time during my work week for any and all the products I need and use as well as my family and friends. Please let’s continue our good and solid relationship for the many years that we have had. I believe the manager who insulted me as if I were a common vandal needs to personally apologize to me at the earliest possible time. For the most part I and my family can give Walmart a 10 on a scale of 1 to 10 as 10 being the best in service, products and pricing. Thank You for your consideration.


Melody Haag November 11, 2015 at 12:38 am

My son, daughter, and I was in the Wal-Mart store in Rawlins who last Tuesday night. My daughter and I was looking at phone prices my son was in one isle over I called for him and he did not respond so my daughter and I went to look for my son and he was on the floor not breathing. Eyes wide open so my 2 yr old daughter tried to get him to responde. And he never did I ran up towards the registers screaming for them to call an ambulance they was looking around like they was lost I told them I think my sons dead they called the ambulance and then the cops showed up the ambulance guys rushed back to get my son the ambulance guys asked him if he was ok to go home he fell and hit his head which nocked him out and they didn’t take him to the hospital to be checked instead the two officers that showed up wrote my son a ticket for shoplifting a power cord I naught at dollar tree that morning and for stealing a brand New battery I got off Amazon. I called our Rawlins Wal-Mart and ask for a copy of the tape so I can see and they said they didn’t have it I have to call the police department


Melody Haag November 11, 2015 at 12:48 am

I have called my attorney and I am filing a lawsuit against Wal-Mart and Rawlins police department for this incident that happened to my son inside Wal-Mart and he was not cared for he was only treated as a criminal and charge for shoplifting for something that was not stolen it was what I naught him earlier that morning who is innocent


Jeff jensen November 6, 2015 at 12:53 am

Store 2131 Joseph and ciji were very short and rude. Black ops game release central time. Rudley refused to sell me the game. I called 1801. They are selling it. That manager called this store. Joseph was rude to him as well.
This is unacceptable behavior for either of the being in management position.
This has wasted an hour of my time now. I don’t understand why they are still refusing other than they would look bad in front of other customers.
I am done with this site and am going to another to express my extreme displeasure of this Walmart lack of communication and willing to make a call and check anything out.


mama November 3, 2015 at 9:48 pm

You really need to go down to silver city new mexico and help that walmart very rude and nothing but kids running that store very dirty i think everyone should be let go


Mary Feldmann October 30, 2015 at 3:48 pm

Dear Wal-Mart,
I was in Gilroy, California and had my oil changed at that store. Drove back home to Missouri only to find that I needed another oil change. Took my car to the Wal-Mart in Nevada, Missouri only to be told that they would NOT change the oil in my car because it had been over filled. When I told them that it was done by another Wal-Mart they called the Manager to see what to do. They changed the oil.
However, I immediately called the store in Gilroy, CA and told them what had happened. There the manager on duty was rude and basically calling me a lair. I read to him straight from the paperwork from his store and told him that Wal-Mart will be responsible for my car. He then responded to me by telling me that some cars do take 6 quarts of oil. My car even with the filter changed NEVER TOOK 6 QUARTS OF OIL. He then asked for the VIN number from my car. I gave it to him. I also asked for a refund for the oil change. He called back after finding what I had told him to be the truth and said he would get the refund send. I have NEVER SEEN THAT REFUND. Now to add insult to injury my car is leaking oil from ever where. It never did that before either. I want Wal-Mart to stand behind there work and fix my car. I will not EVER


Theresa October 28, 2015 at 10:17 pm

I am from Blackstone, Va and I have a complaint about the pharmacy at the wal-mart center in Blackstone. Today I went to the dr. and he faxed my prescriptions in about 4:30, 4:45. I came home and when I arrived at Wal-mart around 6 my prescriptions were not ready. I informed the lady at the cash register that I had to meet my daughter and grand kids for supper that they were already at the restaurant waiting on me and I wanted to know how much longer it was going to take. She informed me not long because they close at 7. REALLY.
I stood there for about 20 minutes waiting. I asked the cashier again how much longer and she said she would check in a minute. She kept calling people up to her and handing out prescriptions. I said I’m leaving that this is the slowest place ever and it was no since in it what so ever. There was three people behind there working filling prescription and the cashier.
Needless to say, I left wal-mart to go met my daughter and grand kids for supper without my medication that I needed. I was diagnosed with sinusitis, pharyngitis, and bronchitis. YES I NEEDED MY MEDICATION. DID I GET MY MEDICATION???? NO!!!!!
I WILL BE LOOKING FOR ANOTHER PHARMACY SOON. IF these employees can’t keep up with filling the prescriptions in a timely manner then maybe the pharmacy needs to stay open all day long and the employees take turn with lunch and break time so that someone is always working to fill these prescriptions at all time. OR either hire more capable employees who can do the work in a timely manner.
My prescription today consists of a z-pak or (Zithromax Z-Pak250 mg tablet) that is already pre-packaged and 1 tablet Diflucan 150 mg tablet. Really. How long does it take to process it, print the label and place it on the package and fill one tablet????
I’m not the only one who is having this trouble with this pharmacy.
Something needs to be done and fast to improve the quality of work that is being done and in a timely manner.


David Stafford October 28, 2015 at 3:37 pm

Thank you Walmart for doing such a great job that you are doing


bree October 27, 2015 at 10:34 pm

Went to walmart on fort union in cottonwood height utah . Got to the check out stand and Given rude looks and attitude from the cashier who took my bill and said she’d be right back . Then she and another older guy came over and said that they could not accept my money because it was fake . I asked if they used the money marker on to verify the cashier then said that she doesn’t know that that is. I then left to go to customer service the woman there said it is real but to hold on . Then she when and grabbed the same old man he then got rude with my sister and I . So I asked for a manager he then left and grabbed Derek the assist manager who said . We can not accept YOUR money ! I asked how he knew it was a fake he said the water mark “holligram” and money strip are not supposed to be there . I pointed out that this is how to tell it’s real. Derek then said rudely that they were not going to accept it. I then said ok call the police I’ll wait . He asked why? I said we have fake money on our hands here . He then stated that we’er not saying you committed a crime ju st refusing to take YOUR fake money . OK so let me get this straight you guys don’t have money makers which is illegal not to have in your stop as per walmart Corp and any other company that accepts big bills and you don’t call the police for fraudulent money . When you have to report to the police any time you get receive fake money . OK I’m sorry Derek but you obviously don’t know anything about walmart policy or utah state law . Thanks for pissing me off and being super rude, And being racist .! Also learn your money and how to tell fake from real chevron marked it and it was real . Thanks for being lazy


Lucy James October 27, 2015 at 4:48 pm

I sent the Airport Thruway Walmart the below email but never received a reply; so, I am now sending the email to you.

My sole purpose for entering Walmart today was to purchase some beer and quickly return home for my BBQ. I wasn’t in the store 60 seconds and here comes one of your plain clothes store stalkers lurking around me pretending to rearrange the wine immediately behind me. Now when he was further down the aisle I didn’t pay him any attention. But when he got less than three feet from me, I thought this was odd. I knew exactly what I wanted; but, I decided to linger to see how long this individual was going to watch me. After a couple of minutes, he decided to leave; so, I selected my item and left. I got about ten feet from the beer isle, here comes another store stalker (He was not a shopper. He was dressed like the first guy.) Apparently, the first one had called for backup. While on the phone he passes me, stares straight at me and my shopping cart. I turn to make sure I’m not imagining all of this and sure enough; he turns into the beer isle! Unbelievable! Your employees never cease to amaze me. Just once I would like shop in Walmart for more than five minutes without having a tail placed on me.

2801 Airport Thruway
Columbus, GA 31909
8236 5713 9537 6609 1809


Nancy Bell October 27, 2015 at 9:31 am

I work for Dr. Elizabeth Thomas DO at the Walmart Vision Center at store 2751. On 10/26/15 I witnessed first hand that Walmart does not care about their patients that they bring in with low pricing. Jonn Hale came into the store and informed Dr. Thomas that they were not going to renew her contract for next year. That’s fine Walmart has the right to do that, but her contract was not renewed due to a personality conflict between the Dr. And John Hale. He was so disrespectful and condescending that I was appalled they would treat another person like that yet alone a Dr. What does concern me is that it appears as though Walmart does not care about their patients and their medical outcomes. So my recommendation to all people who are considering building a relationship with an Optometrist at a Walmart store, don’t go there. They do not care about your health and wellness. From First hand knowledge .


Sana October 27, 2015 at 2:16 am

I am in shock and disbelief ,today I was shown a picture of Israeli
(IDF) soldier Halloween costumes for children that Walmart is carrying. Given the fact that innocent Palestinian children are being massacred by Israeli soldiers shows distaste and disgust for Walmart’s reputation. With so many loyal shoppers I for one spending an average of $700 A month on purchases from Walmart ,will be spending my Money elsewhere as well as millions of others who see this as disgrace and disgust .I for one will be a lost asset to your company if these costumes are not taken off the shelves. America is based on compassion for others. To condone what IDF is doing makes me shake my head in disbelief .


John October 28, 2015 at 4:06 pm

Go f*** yourself


Sandra Rhoades October 26, 2015 at 7:09 pm

I have been a loyal customer for many years I have one Question. Why dose the pharmacy run out of medicine..I have switch to Trenton Store in FL it’s closer to me and the employees are very nice..however my husband must have his heart meds. Why dose this happens?…I was told the delivery never showed up..or called I have to make a double trip back ,only to pick up another couple days supplies… Iam not pointing finger or assuming who at fault. it needs to be look into so it doesn’t happen again.


David Hoffman October 26, 2015 at 6:22 pm

Is it standard practice for Walmart managers to retaliate against customers who complain by barring them from the store and threatening their jobs? I am a vendor who complained about the poor management practices of the manager of your North Vernon store #1157 and she had me thrown out of the store, almost causing me to lose my job. What is WalMart going to do about this?


mike dumiak October 26, 2015 at 1:21 pm

What is WalMart doing to help its employees who lost everything in the recent flood here in Sumter, SC? I know of one case where an employee asked to go home when notified that there was a foot of water in her apartment. She wanted to salvage what she could,. She said management refused to let her go. She left anyway. She now has no home and no job. Seems to me this is one hell of a way to treat any human let alone a fellow employee. Does a high profit margin override any sense of humanity at walmart?


Michele October 23, 2015 at 7:35 pm

I have been an employee at walmart for almost a year and ever since I came down real sick they have been nitpicking at me I have had 4 surgeries 3 on my legs and 1 on my heart I didn’t know what was happening to me cuzI was always tired and falling asleep artwork and was really sick didn’t know about Sedgwick at the time until a coworker told me but I was written up 3 times and then today was written up for something I did do and I will take that one but when you are I’ll there is nothing you can do.They fired me today but before then I was told by other manager that they will make sure I never promote or move on to another store that person of course didn’t tell the truth so I just let it go because I needed my job.Ido have disabilities and was told that if I put them down then I couldn’t work.I am well now and was back to work for a month now and then put in for a transfer and then they bring up other stuff that happened awhile back.The way people are treated cuz they are sick is not right and that is why there is such a high turn over I really liked my job but it was ripped out from under me alls I wanted to do is go up in my job not be knocked down or nitpicked at and others feel the same way. The open door policy don’t exist in this one store you have bosses sitting in their offices and texting on phones and when they do talk to you it is just throwing the paperwork at you and telling you bye bye.The only time they are on their toes is when district is down or when district mgr is down I am sorry for writing a lot but I needed to get this off my chest along time coming.


Robert Swisher October 23, 2015 at 1:33 pm

We had a blackout here in Cleveland, Georgia 2 weeks ago. And we didn’t have electricity for 6 hours. But what I didn’t know that Wal Mart also didn’t have power at their store And they are but only 1/8 mile away from me where I live. . So I got to thinking about just how much money$$$ Wal Mart store had lost during that 6 hour blackout ?
Thousands of dollars would be my guess . Well in my line of business I build Solar Gardens of 3MW and larger .And it came to me that we could help Walmart stores and Sam’s Clubs all across the country by putting Solar Canopies in their back part of their parking lots . The first four (4) parking spaces on both sides along however many lines of parking area they have at the Super Stores all across the country . This would allow them to continue to have power for their lights , freezers , coolers, and registers . In other words, have power in their stores to continue doing business making money and being a service to their communities during a power outage !
** This is my Statement to Walmart Corporate Headquarters to allow my company ( Two Eagles Green Energy LLC )
to provide to their Walmart & Sam’s Clubs stores across the country to have that power to operate business during a blackout area to offer their services to the general public of their areas .
Sincerely , Robert Swisher / President & Co-Owner of Two Eagles Green Energy Corp. LLC.


Jean October 22, 2015 at 1:56 pm

I was in your store at 209 Lakeshore Parkway in Homewood, Al on Oct. 21st at 2:30 p.m. I went to Customer Service to exchange a pair of pants and to return some decorative light bulbs. It was an experience I will never forget. The employees have not been trained correctly in dealing with all the public. I didn’t have my receipt and instead of telling me they wouldn’t be able to take them back before they rang them up, I stood there and after they did that she said she would need a turnkey, so she called this woman named Kamulah over, she had an attitude to end all attitudes, she said no we cant take them, the a man showed up, they made me feel like a criminal of some sort, I am 76 yrs old and she was so rude. The employees in CS there were just like they were the judge and they made decisions as they chose too. I will never shop at Walmart again. It was like reverse racism.


madeleine fausset October 18, 2015 at 4:04 pm

We have a 2014 chyrstler town and country .iv always taken my van to my local walmart service department to have oil and filter changed,my van stared running like crap my engine is tapping, my engine light came on I took it to chyrstler to get it looked at,they found oil everywhere in the engine and oil filter lose, they tightened oil filter and we added oil to pervent any fruther damage called walmart that serviced our car, we were told to file a insurance claim .We filed claim 10/12/2015 at 4:00 pm at cocoa walmart,.On 10/14/15 from your insurance company it was a 2-3 minutes at most,we were told by your insurance company that because “chyrstler tightened oil filter (that was put on by your service dept and we put oil in our car (to cause no further damage to our car)that claim was turned down.Your insurance agent never looked at our car or the copy of oil changes we have done at Walmart
Or our invoice from chyrstler. We would expect more then being accused of tampering with our car.We still have a loan on car of 23,000 dollars and $$ for chyrstler to look into what other damage was done to the engine as it is tapping, this is not right we have invoices from our local walmart showing that only one quart of oil was added how is it that when you have a oil change that they only use 1 quart of oil when car holds 6 quarts,also when we asked what filter was used no one at Walmart service knew cocoa fl Does Not or ever carried our filter for our car! The filter that was found lose is still on the car,it was just tightened by chyrstler it cost us 119.00 FOR that to be done,now it will cost us $$$ to have chyrstler do a full exam to determine what damage was done to the engine and to take pictures of damage and to pressure wash the engine and under carriage of the car.We are both retired my husband is a veteran and amputee we need our van as we also have a son I care for that is handicapped, I am so upset about this.The insurance company you have here does not answer their phones. When we did hear from the adjuster his number came up on our ID as 0000.TO be treated so badly and a cussed of tampering with our car is totally wrong.



Nun Yobusiness October 17, 2015 at 3:45 pm

I am furious. I had already contacted Brett Wiley, store manager, 6011 W Kellogg Dr, Wichita Kansas by email but with no courtesy of a reply and the situation of which I stated in my email to him remain unresolved.

Upon returning an item purchased at Walmart using a credit card and with the original receipt, I am told by a select few at Customer Service that the only manner which can apply to the situation is for a credit to be placed back to the card used for purchase. When I ask is for a credit on a Walmart Store Shopping Card (and not a cash refund though it should not matter) I am told I must have the credit card or they can offer no other solution.

I have read with complete understanding Walmart’s Refund Policy and all related terms and conditions and find no prohibition in your policy; stated nor implied.

I fully intend to direct this recurring issue with Management level personnel of each provider of card issuing institution’s from which proper refund method has been rejected.

Refusal to issue a refund to a Walmart Store Shopping Card defies all principles of logic, financing, reason, and most importantly…customer satisfaction


R. Beavers October 16, 2015 at 4:16 am

From the look of things, it doesn’t look like Wal-Mart is repsonding to any of the complaints on this website. I visited the Wal-Mart located at 3580 Memorial drive Decatur, Ga 3002 and Suzanne Prather is the manager. Upon check-out there were lanes open but each had about 10 people waiting in each line.I got in the lane which jokingly says that its an express lane but its clearly not. I counted 9 employees standing around the cashier area doing absolutely nothing and one of them had their phone out texting the rest were socializing as if they were in a club. I watched two managers walking in this same area doing nothing. One of the managers looked like she was ready to go to a football game. She had on a falcons hat and the falcons jersey with a crooked red and black wig and she was popping gum like a cow chewing grass. This was completely inapproriate for work not to mention, shes supposed to be a manager setting an example for her employees. I sat in line for 28 minutes before I made it to the register to cash out my things. The employee that was working this so called express lane byt the name of Michael Wilson, was very rude to everyone. I watched Mr. Wilson talk so rudely to a customer by telling him “I can’t give you anything for free and I ran your card four times and it not my problem” the customer asked to use the phone and Mr. Wilson replied by saying, “we don’t have phones for customers most people have cell phones someone might let you use the phone in customer service”. I thought this was very rude to say to a customer. As her began to cash out the next customer, he began to talk to the customer about the previous customer and how he thought he should have checked his card balance before getting in his line. They lady he cashed out had a 100 dollar bill and she wanted the change in diffrent increments and he told her, “I will give you what I can but I can’t give you all my change”. I’m looking at this employee like “is he really acting like this?” As I approached the register he continued to tell me ‘I’m handling htese people one at a time”. I never responded as I was ready to leave the store. I just gave him a look of disgust and waited for him to scan my items. Mr. Wilson has absolutely no business working with the public. He is a bitter OLD MAN who doesn’t know how to work with the public!!! As a long time -Walmart customer, today’s experience has led me to believe that the company no longer cares about customer service and money is the ultimate goal. I only shop here out of convenience. After this experience, I will drive further to go to KROGER or TARGET . The customer service beats you all hands-down!! ALL of your employees need re-current training in customer service and ALL of the employees need a better dress code. If the company thinks very low of the employees what makes you all think that the employees would are anything about the customers? Will never shop at Wal-Mart again!!! No morals, values no respect for customers just interested in your wallet!!


joe October 14, 2015 at 10:45 pm

I’m a maintenance associate at store 2286 and I feel that we don’t get the responsibly we need to do our job why waste time trying to get a manager to open the compactor to throw out the trash or if there is bottles to get rid off we have to bring it in back of the building and if the fence isn’t open we have to go back inside to find someone to open it again wasting time it’s part of or job to do these things we should be given the responsibility to do it our selves.


Crystal Peterson October 14, 2015 at 7:55 pm

double charged for and order online Download I will never buy online or support Walmart for their deception and the fact that you go back and forth with customer support and your fininacal institue


Theresa October 14, 2015 at 5:15 pm

How long can Wal-Mart keep you on a no rehire list ???? some people do like working at wal-mart but wal-mart just wants to punish you for ever now i cant go back cant get a job. i have not worked for walmart for 4 years if i,m a good worker and i screw up and yell at a coworker. it shunt haunt you for every .Even killers @ drug addend @ thieves
get a neither chance to redeem there safe. but walmart has kept me from geting a job do to bad reference. YOU NEED TO CHANG IT FOR US THAT NEED TO GO BACK TO WORK PLEAS DO IT ASAP I,M ONE THAT NEEDS IT NOW.I HAVE NONE MY TIME 4 YEARS thanks.


Teal October 23, 2015 at 2:52 pm

First, learn to spell. 2nd there are other places you can go to find a job. After 4 years I would think you could take a hint. They don’t want aggressive people working for them. Move on.


Lynn October 9, 2015 at 1:02 pm

Wal-mart charged my bank account twice within 60 seconds for over $200. The first charge was legit. Cash officer said bring in paperwork and we will correct it. I stood in line for an hour only to be told the person I spoke to had incorrectly informed me. Sooo, my money is tied up and neither the bank nor walmart will do anything about it!! I wasted my time and gas due to an untrained or incompetent employee. In any case, Wal-mart SUCKS!! Customer service is seriously lacking. Thanks alot Pinellas Park Wal-Mart for nothing! I will not spend one more cent in wal-mart!! Thank goodness Target is available and cleaner!!


Richard soles October 9, 2015 at 2:30 am

Ok I’ve got a serious issue with the Walmart in Georgetown sc 29440. I want to know how they tell my mother that she will lose her job if she doesn’t come to work, if she wasn’t blocked in. I do believe in a state of emergency it is against the law for that to happen. I will be going to the labor board and a lawyer about this. My cell number is 1(843)359-**** give me a call as soon as this is received or there will be a lawsuit presented to Walmart. I do believe family comes before anything. She should have been able to get her family to safety before its to late. So contact me as soon as possible so maybe I can get my mother, stepfather, and little sister to safety before it to later.
Sincerely; f*** you
Richard Soles


letitia middleton October 8, 2015 at 6:11 pm

on 9/30/2015 i letitia middleton was released from walmart for the following i was doing my job as a maintance assoicate while clean the bathroom a purse was left in the bathroom i did not pay it anymind thinking who ever left it would come for it a few mins later i was called to the add office a male police and a manager was there he ask to check my lunch bag i said yes then he check my back pockets found nothing and told me to go back to work then 10 to 15 mins later i was call to the add office again was told in these words by a group of mangers and supervise you have the money you got it you need it for your daughter i replied no i do not then i left and sat in the break room 5 mins later on of the managers named mrs kim came and ask me for my badge and vest and the another manager told me i no longer work here i need to sit upfront of the store i did (everything i am say is on video) when i went to get my termination paper it says i was question told if i walk out the build that is grounds for termination that was never told to me and that i walk out the building left my badge and vest witch while i was in the break room miss kim came and got my badge and vest i did not walk of my job why was i let go i know this is unlawful termination my lawyer says try to resolve this if i just want my job back before i go an further because the video say one thing and what they put on paper is a lie who should i talk to ps another assoicate turned in the purse and she is still there


diana October 6, 2015 at 8:46 pm

Me an my wife went into Walmart to return a phone that was bought Oct 2nd here in Springfield, mo on Kearney st the co manager derrick was very rude an refused to return a defaulted phone because we lost the reciept an after another manager told us that she can print off the reciept after trying to explain to Derrick the comanager he then raised his voice to us called me a b**ch an told me to get my fat f****t as out of his store so we left an had to walk home wit me being on oxygen an nt being able to walk very well I want something done he mentally abused me in front of other customers its suppose to be customers sadifaction guarantee an this was nt the case if this is the kinda of employees u guys are gunna hire then u guys will end up losing a lot of business me an my family an friends do most of our shopping there its only right he loses his job


Kenneth Klapel October 5, 2015 at 1:25 pm

I am looking for the contact person or number for HR for past employees to contact.
I was an employee in the past and was asked to quit for the hiring of the company “Wal-Star” in my store at the time.
I am requesting information as to if I am allowed to return to the company and continue my career with the company.
I am currently attending ITT Tech in Tucson, AZ in the Drafting & Design Associates program, and currently looking for employment.


steven LeVine October 2, 2015 at 11:49 am

Mr. C. Douglas Mc Million CEO
WalMart Stores Corporation

Mr. McMillion,

As a shareholder and personally having met Mr. Walton in Memphis in the 1970’s and offices in Bentonville, Arkansas. What a real American Success Story and the most significant of the 20th Century.

The organization has transformed into a Company today Looking for Answers, Not Developing the strategies and implementation pro actively. This is due to not understanding
the surrounding, culture of its customers, economics in general of the World, people, trends and most of all the employees that are not trained, and are Not American for which the Company for so long prided itself on.

Donald Trump said it Correctly, Bring Back America to what it was. This is the same formula that Walmart needs to address today. It doesn’t need layers and layers of executives to figure out where the CEO and Board of Directors have ruined once the best stores and operations.

Our vision and input has been consistent for several years, explaining the facts that Walmart simply ignored, and still has its focus in different directions. Not on its merchandise, declining quality of stores, infrastructure, shopping carts old outdated and dirty in each store.

The Lighting and Floor Fixtures are late 1980’s and are totally not up to the standards of shoppers today, narrow isles, grocery fresh produce empty and display like we have never seen. Wrong approach and fulfillment at any produce area in a grocery never is EMPTY.

Your Uniforms say Proud to be a Walmart Employee. It May be true, but the Uniform looks like a german style uniform Not Happy, Inspiring or the current look in employee shirts or uniform vest. The embroidery is expensive and not compelling enough with your color choice.

The Cashiers and surroundings are not uplifting enough to have a customer in line or shopping to be distracted to buy another product and product. That is the opportunity that you have singularly missed, COSTCO is plain but the intense SKU’s offer the best of the best and it is compelling and your check out is several times over what you originally came in for.

Last of All, Yes the customer in Walmart isn’t the same as Target, Costco & Home Depot, the difference Walmart has’t branded itself to cross over to the population allowing the middle to better income clients to shop in comfort.

The key determining factors are;

Entrance very unattractive and dark
The Shopping Carts are Old and Outdated
Lighting in Stores
Clean Environment to Shop in
Very congested in the main corridor along the front of the store
with outdated fixtures, displays over done and to many hanging
items from the end caps to catch on to clothing and or children
Merchandise looks dated and displayed in dark and not friendly
The difference when shopping in Target or other stores in the same category
the smell of the food is vented correctly, and your SUBWAY smell takes you
over to the point of leaving that area quickly or just leave the store.

Smell and orders are proven to be a distraction and destroy the sales floor area
with penetration of smell and odor.

The HVAC system isn’t able to compensate so in essence the specialty companies
that control this area need to be part of the Walmart changes.

Customer Service area is congested and placement is a turn off when you arrive
in the stores.

Architecture, Company Culture and staff meeting on the floor are never appropriate.

Westbury Long Island Store Old Country Road has a lot of potential, since the 3rd largest volume Costco is next door. The cross over is non existent What does that tell you.

Steven LeVine
Chief Strategist Global Development Architecture & Development
New York, New York


Paula September 27, 2015 at 7:36 pm

There has many instance in your Walmart in Lihue, Hawaii while using your credit card or debit cards. Once you use them at the check out and try to use it somewhere else your card gets denied. When check with the banks there are several charges on your card from in Georgia with purchases of huge items. The bank then have to stop payment and issue another card, which is a terrible inconvenience to the card holder. You need to something and quick or we will take action with the attorneys and the media.


Jo September 25, 2015 at 5:17 pm

I contacted the Mason, Ohio location on 9/24/2015 to inquire about my on line order shipped to store. The male I spoke to in electronic dept was unwilling to look my items unit he computer. I explained I did not receive the email and had checked on line as saw it was in. He said well them it’s here I didn’t have to look up. I asked him numerous times to look to verify. I asked his name, he refused to give to me. Saying I was rude and he did not have to tell me. I told his it’s very easy to find who you are since I have the time and you are in the dept. I hung in and called to speak w manager. I spoke with Mark Hayes. He took my info and said I will follow up and let you know. He seemed to be blowing me off, spoke very quickly and was hurrying me off phone. I did receive call back next day. I was told that the issues was addressed. I felt like he was just saying something to get me off phone. When I told Mr.Hayes I most likely will not give my business to Wal Mart anymore he said ” that is your choice” he hurried me off phone again.


Jacob waselewski September 20, 2015 at 6:38 pm

Tire center closes at 6:30 on sunday (we called and asked and said as long as we get there before 6:30) and they tried to deny us service at 5:45. I was told by a employee the tire center basically stops accepting costumers when they want to. (The employee ALSO thinks that is ridiculous) They also tried to deny us on “we have custom rims”. After a back and forth with the assistant manager for around 5 minutes (who was the one trying to deny us) they finally gave in and only did one tire even though when I called I asked if all four could be done and the employee said yes. They have lost my business.

This happened at 40 Drury Dr, La Plata, MD 2064
Store number unknown
If read I would like some contact from a corporate official before I put in a BBB complaint.
Unknown assistant manager, I will give a description when contacted.


Richard Couch September 17, 2015 at 10:14 am

A few days ago I made a few comments as to the Coshocton County Store . Today I received a call from Connie . She ask what the issues were . I ask her if she had walked the store . If such was the case she would be keenly aware of the issues . I did expect your quality control or others to be assign to audit this store . If your management origination can not perform such advise by e mail and I will walk the store and take photos and forward to your management origination . Being doing your origination task for you . I expect more from Walmart that is if Walmart wants the wife and I for customers . We do not need to shop at your store if we can not find what we want . I think its a I cant see the forest for the trees . I will look to your reply . Thank you . Richard


D.F. Williams September 16, 2015 at 2:10 pm

I have been trying to get in touch with the Corporate Office to see if you can clear this up. In the month of March I was released from Walmart store 2088 for a charge that was handed to me which shouldn’t have never happened. This person turned me in for a harassment charge which is not true. I was told what she said and that they had films of it which I never got to see. I wasn’t allowed to say anything but to just write it on a piece of paper. This was totally wrong. I didn’t do anything to this person or touch her. Sure I get the shaft and booted out the door and she gets to stay. She went around teasing alot of other guys also and nothing was said to them. I was an employee for 3 years and my customers and fellow associates couldn’t believe I got releast. She was put on 3rd shift while I got the red flag of not working for Walmart again. I am asking you to lift this flag so I can come back as a cashier where everyone loved my work. The little kids are really going to be upset this year without Santa Claus who I also did for 3 years. Please let me come back to work at the 2088 store. Thank you


Deb September 21, 2015 at 11:45 am

I am so frustrated at walmart’d credit card company!! My husband lost his job in June. I called synchrony immediately and asked to speak to a manager. I have called everyday asking for a manager and every day some rep tells me a manager will call me in 24-48 hours, but since June 24th, NO manager had ever called me!! It is now September 20th. We bought the job loss credit protection. They closed my credit card! Even with me still making payments, and my daily calls, they closed my acct!!! Sam Walton would never let his customers be treated so poorly!!!!!! I have all my phone records and all the hours I’ve spent trying to get this fixed and I am so upset! I had good credit before this mess! Just devastated!


Doris September 16, 2015 at 12:23 pm

Does Walmart ever answer anyone that leaves a comment on here or just a formal reply?
Didn’t want to leave anything if this is the case.


Jose September 14, 2015 at 8:16 pm

Hello i’m trying to reach the human resource department at wal-mart I’m current employee and there is so many shady things going on at the store that I work after been there 10 years they are treated like crap that’s why I need to speak with human resource to address this issues with them or my last resource will be drag walmart to county court and file a law sued they are violating my right as human and employee so please if you kind get to me at 619-677-**** thanks


Michele October 23, 2015 at 7:41 pm

They violated me to cuz I was so ill


Patricia September 13, 2015 at 3:27 pm

I am writing this letter because I have saw an issue that came up while shopping at Wal Mart In Breaux Bridge Louisiana and after what happen I have to question if Wal Mart cares about the community or care about what goes on in their store. We have had two police officers killed in the line of duty by black and while in Wal Mart they had two black girls that work there laughing and talking very loud about how they were glad that these officers had got shoot. A white man walk over to tell them they were wrong that black or white they were talking about humans when in the girls called the manager of the store and the manager ask the costumer to leave the store. As a human I feel this was handled wrong and as a costumer I feel that Wal Mart doesn’t care how their people act towards and to the costumer. The staff in the Breaux store are rude will stand there when you ask for help and carry on texting ,laughing and talking to their friends who have come to visit.
I have had eyes rolled at me are been told to find someone else they didn’t know where something was at. They seem to have a group of people there that are hard worker but a bigger group of people that are being paid for doing nothing are to be rude. Many people need a job now and if Wal Mart would clean house at Breaux Bridge Louisiana the shoppers in Breaux Bridge would be happy to shop their. It is unreal what happens at this store and if Wal Mart can’t see that they have people that are bringing down this store then they really don’t care about the community and the people in it. If it were just two are three people doing this it would be different but we are talking about a large number of people. If I had been a mystery shopper I would give this store in Breaux Bridge Louisiana a big fat zero on costumer service and management .


Wade Angel September 10, 2015 at 4:47 pm

I am looking for information about a fugitive that killed my son. His name is Christopher Ponce. I recently heard that WalMart utilizes the best facial recognition software available for their loss prevention department. I would like to know if it is possible to run his picture through your system. No matter where he is, he may be going to one of your stores. Is there a way that the Marshals service can do it? I would appreciate it if some one could briefly contact me, or call me at (813) 382-***. For more information please see findchrisponce for photos and information verifying my situation. Thank you.


Conrad Faulkner September 7, 2015 at 3:17 am

I along with other contacted the media for allowing the Black Panthers to recruit member in front of your Hy 49 store Hattiesburg Ms for 2 day we have been told they will be allowed there again only media is notified this time there were pics taken of them and we are sharing all over Facebook Hattiesburg had 2 officers gunned down a few months back both leaving family behind. Never would we think walmart would put up with such actions when a war on officers is going on now officers killed every day by ambush. You need to put a stop to this we are burning the phone up at the store the act like it’s not taking place when pics show there in front of the doors Ms is a co sealed to carry state would hate to see problems happen at store we are hoping this info and pics go viral this action should never be allowed we will be phone numbers of Ark and Ms store to call and complain


Sarah September 2, 2015 at 9:45 pm

Upon entering the Danvers Walmart, located in Danvers, MA 01923. I was thrilled to see such great prices & deals. While, I am a frequent shopper to this location, I do regret to say that after my shopping experience today, I will no longer shop at this walmart store and would rather drive to another location. When I was entering checkout I was not greeted or asked if I needed any help, since I had large furniture in my cart. Also, when I informed the cashier, that I had items I did not want in my cart, she rolled her eyes & told me to put them over there (she was pointing to an empty register in front of hers) When I asked her if she really wanted me to place my items over there, since having worked in retail previously I felt strange leaving my unwanted items at a random register. After I asked just to make sure, she sighed loudly and very rudely rolled her eyes, again. At this point I was feeling very uncomfortable, but I just continued loading my items onto the belt. When I asked if I needed to remove my large furniture item, she just looked at me, clearly irritated and grabbed a scanner gun. She then scanned my items and one of the items I grabbed rang up a different price than what the location of the item said. When I told her that where I found the item, (which was a hamper), the price said $9.99. She looked at me and told me well the price is $28.44. I told her that the shelf said $9.99 and she just directed me to someone else. However, when she directed me just told me, “Oh, well that lady over there (pointing to a group of 2 women) can help you..” I was not sure which woman to go to so I asked her which one, which then I received my third eye roll & my second aggravated sigh. She told me the woman with glasses could help me. When I approached the two women, one of them (Hope) was eating & continued to do so while I was talking. Then they told me that the price was definitely not $9.99 and basically thats all they said, they did not try to accompany me for the stores mistake. So, I told them that the shelf they were on said that they were $9.99 and there were others located there if they wanted to check. So they asked me where I got the hamper & I told them I wasn’t sure which number but I could show them. Then the girl with a mouthful of food told the other woman, “I know where they are.” Then the woman with the mouthful of food told me there was no way that the hamper could be $9.99 because it was Better Home. I told them that they should fix the sign to avoid this in the future. So the two women just walked away, and when I said I wouldn’t pay 28.44 for the hamper since it was marked $9.99 they said okay and the girl, still with a mouthful of food, said “I’ll take it from you then..” I left the store feeling ignored & upset about the way the staff treated me and the way the situation was addressed. I could not believe I was talking to someone with their mouthful. Also, I felt i should have been accommodated since it wasn’t my fault .


dennis schaefer September 1, 2015 at 11:04 am

My better half has a past due account that I’m trying to pay .you all have sent it to a third party We have been on the phone for several hours to take care of this.Me not being able to pay the bill is holding me up from getting the bank to approve my loan for my house that I’m trying to buy


JM September 1, 2015 at 6:41 am

I don’t understand why waverly tn. Walmart employees are allowed to sit outside on the side walk. I stop in the mornings around 4:30 or 5:00Am on my way to work. Its dark and they look like a bunch of homeless peope .I am afraid to even get out of my truck. After sitting and looking for a minute. Please don’t share my name due to this is a small town. I’m not trying to cause any trouble just concerned. I don’t think this is a appropriate place for them to be taken a break.


Robert Thompson August 30, 2015 at 12:34 pm

I recently applied for a job at a Walmart Distribution Center and was chosen to proceed with the hiring process. After passing the physical assessment and drug screen, I failed the background check. I am 40 years old and have owned my own car dealership, been a real estate agent where I had keys to many houses, and have worked for worldwide corporations. Somehow Walmart and Sterling Infosystems (Walmart’s choice of company to complete the background check) has deemed me unqualified and ineligible to work in their warehouse due to an instance I didn’t even get convicted of when I was 16 years old. How is this possible? I’ve gone 20+ adult years without committing one felony, and I am labeled as someone not trustworthy cause my friends made acid bombs to blow up a couple mailboxes and I rode along with them, while being 16 years old?? My criminal record clearly shows adjudication was withheld, meaning there is no conviction and I didn’t plead guilty, I plead not to contest. Does Walmart really not believe in second chances after 20+ years? When I was a minor (be it charged as an adult, but clearly under 18)? I have a family, (2 toddlers) that I support and have chosen to be responsible and Walmart is making it harder on me cause of something I was affiliated with (but was not convicted of based on the adjudication being withheld) when so young and irresponsible? I’m in aw


GLORIA August 29, 2015 at 8:17 pm

I went to Walmart in Moberly Mo Lowes has Cottonelle toliet paper for 1.14 the Lower in my area didn’t have it so i went to Wartmart there was a smart mount lady name Kathy said no it’s wed is to another store in st louis and too much of a discount some people they will give the discount to and other they will not don’t discount to anyone if you’re not going to discount far all she went on the web with me because it was fron another city in Missouri that’s why


Stan Wilson August 29, 2015 at 9:25 am

I recently went to Walmart on Atlanta Highway in Montgomery Alabama on a Saturday morning . 8/29/2015 at 8:00 AM to get my tires balanced one of the workers was so rude about saying they could not balance it I had to go inside and talk to the manager intern I got an argument with me trying to defend his employees I was trying to tell him that they were ruled in customer service and it went in one ear and out the other. They told me that if they’re bussiness was not good enough to go somewhere else. I did I went to express Oil . And got good fast customer service thank you Walmart .


chan August 26, 2015 at 10:20 am

I purchased a mainstay gazebo at the milford oh store in june of 2014 I used it that summer took it down in the fall stored it in a tote in the house put it back up for this summer and it is falling apart ther are holes where the velcore attaches to the frame they are not smalls holes the are big holes big enough to put a hand thru it is also starting to rip in other areas as well I contacted mainstay who wiil not help since it is over the 12 month mark by 2 months they refused to even let me speak to a supervisor I also tried my local store they also say they are unable to help I have also called Walmart 1 800 number they also have not helped as of yet iam currently on hold with them as I write this I spent $ 200 this item and would like to use it more then a season your motto is bringing you quality products saving you money so you can live better I would like to see Walmart live up to this statement I work 3 jobs to survive and don’t like wasting my money and I feel like I have done just that if you give me a email add I would by happy to send you pics of this product signed very unhappy… chan


Betty Davis August 25, 2015 at 7:54 pm

I went to the Walmart on tanner Ln Clinton tn. My car was hit by a buggy. Now you all are saying that you’re not responsible. I’ve been battling cancer now for 4 years and I’m tired of fighting battles but I want my car fixed. I just got a winshield put in from a rock. Now I’ve got this big dent in my car. So please fix my car. I can’t afford another car. I spend around 200 a week there for food and medical supplies. Sincerely Betty Davis


Robert Dyer August 22, 2015 at 9:32 pm

I was wondering about your rules for the use of very faul language used by your employees in your grocery receiveing department of store #448. I deliver there all the time and the language that is used is very obscene. This language is used even with management present. I called the Walmart Dc in regards to this matter and was told I need to file a complaint on this matter. If this issue could be resolved I would greatly appreciate it.


Andrew B. August 19, 2015 at 4:11 pm

Maybe, just maybe all the top management of Walmart need to think back when the company was not a company to the shoppers. Every store was for the most part a family store.The people working were friendly, helpful, and just plan nice. But now the people that are still working for Walmart corp. now treat the customers the way they are treated by Walmart corporation. I quess the CEO and all the upper management need to look back on the past and treat all employees the way Sam did.


Christopher Pack August 17, 2015 at 10:38 am

To whom it concerns
I’m an associate at store 2610 I put in for the overnight CSM but got no interview. This morning another associate who also had in for the position signed the paperwork. I just want to know why I didn’t get an interview and she got the position. And I also want to know how it’s fair to me.

Sincerely Christopher Pack cashier at store 2610


Majda August 14, 2015 at 12:51 pm

To whom it may concern,

I am writing this letter to explain the experience I have had with you all. I ordered a dining room set and it came all broken. I called to have the item replaced/picked up and a week later nobody has contacted me to come pick up the broken dining room set. I called at least 3 times regarding this. The old set is still here and a new set came. When we picked up the new set it was all scratched up. I even requested to have it packaged better and It came scratched up. I can’t believe this! The second time and it’s still not right. We now have two damaged dining sets at home. I am at the point where I just want to throw both sets in the dumpster outside of our apartment. All it’s doing is taking up space here and pissing us off knowing we have two sets that are messed up. This is unbelievable. I will never EVER purchase anything from and neither will any of my friends or family after hearing what happened to us. On top of it all, I called in to get help after the second dining set came damaged and spoke with a gentleman who told me there is no manager available and that one will call me back in an hour. An hour later, I didn’t receive a call, I had to call in and still couldn’t get ahold of a manager.

I am so upset and disgusted by walmart that I can’t put it into words.

Worst company and customer service and I am done with this company I thought was a good company. I was wrong.

Thanks for your shitty damaged items and customer service! I will spread the word to all of my family and friends to make sure they know what to expect if they ever order from you all.


Kimberlyn August 11, 2015 at 3:51 pm

Don’t buy Walmart electronics, especially phones. I bought an LG 90 that when it had problems, I sent it in to returns warehouse, they sent me a phone they thought I should be happy to have, and now are very rudely letting me know that, and are requiring me to pay again to send this ZTE Zmax( the wrong phone they sent), back and wait without any phone til they send the correct one, if they do. Customer relations manager had the audacity to tell me I have a case, so Sue Walmart, but he’s gonna stand his ground. Perhaps I’ll take his dumb, unsolicited advice. I want my new LG 90 that I should’ve been sent, without further delay, hassle, or fees out of my pocket.


Grace Allen August 10, 2015 at 10:22 pm

I have tried to contact Walmart several times and have not been assisted whatsoever. I have been having a difficult time and someone from my church purchased my family an $800 gift card to Walmart. I used the card one time on 8/5/2015 at my local Walmart. When I went to use it on 8/9/2015, there was only $10 available on the card. Upon investigation, I found that someone went online to and spent $600. I called , Walmart customer service, and went to my local Walmart. Everyone kept asking me for a tracking number on the order, and I do not have one because I did not place the order. No one can seem to tell me what the purchase was or where it is being sent even though I have the card still. Walmart has been of no help at all and just says there is nothing they can do. I am ready to go to the media because obviously gift cards purchased in the stores are not secure and anyone can spend the money without being caught. I have always shopped at Walmart but if this is not resolved soon I will no longer be a customer and will make sure I tell everyone I know about how I have been treated by this corporation.


Felicia August 9, 2015 at 10:48 am

It is big over zealist companies like Wal-mart that think they own the world. I want to point out one store in particular, Store #1712 in largo Fl. This store is filled with nothing but, poor mangement and lack of direction. The reason customer service is so poor here is because, the fire all the hard working people that they have a personal gruge with. I will never recommend anyone to shop at this store or any other Wal-mart for that matter. I will pay the extra to go se where else.


Jerry August 8, 2015 at 5:51 am

I am writing this contact post because I couldn’t sleep… What happen to me at you store located in Coal Township PA (WALMART 2481) was kind of the straw that broke the camels back… I’ll elaborate…

I shop at Walmart almost 98% of the time during the year. I by almost Everything I need from your store… The only thing I Don’t buy from Walmart in Lumber and other Building Materials..

However,, Here’s my dilemma.. I have to decide to No Longer to shop at Walmart because of Racist Polices your Coal Township Pennsylvania store practices.. Or continue to shop there until I really get FED UP and decide to pursue a Law Suite against Walmart…

I say this because I KNOW i’m a good and loyal customer of Walmart and I don’t feel I should be treated the way I get treated at the Coal Township PA. Store… I’ve contacted you in the past about White Employees in their early 20’s and 30’s calling me “BUDDY” instead of SIR when I ask them a question…

Especially when I’m a 53 year old Military Veteran. I spoke to The Manager, It stopped for a while but they went back to doing the same exact thing.. So instead of dealing with it again? I just don’t contact them in this store when I need something… I either don’t buy it? Or go to Wise Market if I’m really in need of The Item…

But that’s not what finally angered my to the point I couldn’t sleep… What really angered me was, I stopped in your Coal Township PA store today to buy a carton of… One Carton of Milk. I went to the self checkout section of the store where there was a white female standing in The Center of the floor watching the other customers…

Who were All White.. However, that wasn’t the problem… The Problem occurred when in stepped up to the self checkout register, She came over and made it Clear that she was watching me.. She STOPPED vaguely watching the other White Shoppers and made it Clear to Everyone in View that she was watching me…

She stood no more than TWO FEET AWAY and basically watched everything I Did… I understand that Employees must watch people in The Self Checkout Section… But when some use that part of their employment too specifically target specific Racial Groups too belittle and make them feel uncomfortable and unwanted in You Store? That pretty much crosses the line from protecting property to Outright Racism…

I’ve spoke to other African Americans in The Shamokin Coal Township PA. Area and it seem the same thing has happened to them… But to solve the problem? They just stopped going to The Coal Township PA. Store… and shop at WISE Instead… Even though the prices are Higher, and they offer less Verity and quality in their products…

I Promised my self that I would be a Life Long Customer of Walmart after I seen what you did for the people in New Orleans after Katrina.. The Was Just Plain BIG, AND WONDERFUL… But I don’t think I can take it any more at the Coal Township PA. Store…

The other problem is? Every Day At This Store WHITE PEOPLE NOT AFRICAN AMERICANS are in The Local News Paper for Shoplifting at that Store. I have YET to see ONE SINGLE AFRICAN AMERICAN in The News Paper for being caught for stealing from The Coal Township Store…

I think the only way to see for yourself is to send Secrete Shoppers from your Corporate Office… Because if you just call the manager there? She’ll Lie. You Really Need to see for yourself… Besides the fact that I think she is Racist Also… Because it seems every time she Hires a Minority Employee? The other Employees force them to quit by one means or another, And she does Nothing…

In Closing, I’d like to say. I love shopping at Walmart, and I love the things Walmart stands for and does for communities all across America… However, I really think you should send someone to The Coal Township PA. Store the Investigate… Because I would Hate to have to Bring Walmart into a Racism Case because they trusted The Wrong Group of People In The Wrong Town…

I would think it better to get rid of The Racist and save The Store and The Wonderful Walmart Brand Name. But please remember Any Human Being can only take so much when it comes to misdirected Hate and Discrimination…

Thank You for listening, Your Loyal WALMART Customer…


Jerry August 8, 2015 at 6:01 am

Sorry about some of the misprints.. I was upset when I posted and half asleep, and didn’t check too edit…

Jerry of Coal Township PA 17866


billy August 6, 2015 at 2:10 pm

WalMart will not make a Rebel cake but will make and isis cake


Stel August 5, 2015 at 1:00 pm

I am highly disappointed and upset with your warehouse, considering the Halloween costume I purchased and paid extra for shipping was to be used to make a child’s dream come true, who is battling cancer at the age of five. It is incomprehensible that this big of a mistake could be made. To send a wrong size or even color is understandable, but an item that is not even comparable to the original purchase is not a mistake, it is reckless. I can’t even begin to describe my disappointment in this purchase. These types of careless mistakes should be brought to corporates immediate attention for examination in consideration of your consumers. Instead of receiving an adult size FROZEN character costume I received a child’s size s/p Power Rangers Dino costume.


Randolph August 5, 2015 at 8:52 am

Why would walmart under staff a bay that services 30 to 40 vehicles a day with only two people ? I believe this is a fare question


Billy McCarty August 3, 2015 at 9:03 pm

Aug. 2, 2015 7:07 p.m. St # 1476 manager Mike King, 1351 Veterans PKWY. Clarksville, IN 47129.
I purchased with cash, an 8″ tablet for $83.46 after taxes. A NEXT BOOK Ares 8. Upon arriving home 15 minutes later, I opened the sealed box. Unsealing the box inside the store, even with an employee present to make! sure the correct item was in THERE is evidently against store policy. I noticed that is was not red; the color I had chosen and that it was black and said “Amazon Kindle” . I called the store. This is docuimented. I was told to bring it in when customers service opens, at 7 a.m.
Meanwhile, I attempt to charge the notebook. After 4 hours, it will still not hold a charge or come on.
The following day I return the item, along with my receipt. 2 Managers, Jackie, and Paul ( they avoided giving g me they’re last names.). Refused to return my money or exchange my cash purchased product; insinuating that I attempted to place a different item into the previously purchased the night before item; the Next book Ares 8 box. This would be highly illegal and humiliated me I. Front of the entire store. I am not an electronics professional, but wouldn’t the Amozon be worth more anyway?
I waited for over one hour in hopes that your managers would at the very least exchange my item. They’re reply, “. The package was sealed when I purchased it, with scotch type tape, I might add. I left the store, after all , with a store as worldwide as Wal-Mart, I didn’t see the need to open the box, to make sure the correct item was in it. Furthermore, your managers said that would be against store policy anyway, making the item non resalable. Talk a out a cat h 22.
My request is to have my money refunded or my item replaced. I have the receipt, paid cash, and the in workable item that I suspect was switched into a different box during warehouse stories g, shipping, or otherwise. I offered to take a lie settle test, and even invited your employees to my home to search for what theybelieved I switched a malfunctioning tioned notebook, and tried to return it as a working notebook. This accusational assumption humiliated me in front of a store full of customers. Please correct this matter promptly. I will attempt to attach a photo of the receipt and the notebook. I feel wrongly treated in this matter. If by chance Wal-Mart chooses to ignore and disregard my public humiliation that I endured at your store, I shall A. Write letters and pay for the publications of the 2 local newspapers, B. I am a disabled combat Vet ( I showed these I.d.’s to your managers). It was obvious they hadn’t served they’re country, because as I pulled the I.d. out of my wallet, they didn’t even bother to look and verify. I’m speaking of Jackie and Co- Manager Paul. And C. My decorated Veteran status gives me free access to attorneys and hundreds of military veterans, from the wildest looking Vietnam Vets, to the young fresh faced boys from Afganistan. We will post up just outside your property line with picket signs. Not all because of my humiliation either, but back in the 80’s Sam Walton prided himself on American Made. That slogan made Wal-Mart the 19th largest GDP. In the world, according to the WTO. So, only 18 more countries do more business and your bigger than 90% of 3rd world countries! So, you see; I didn’t do this homework because someone put a wro g notebook in a different box costing me $85 dollars, in the last 24 hours. This is knowledge I already knew.
In closing, CEO’s. Michael Terry Duke Charles M. Hadley Jr., and C Douglas Mc Milan. I respectfully request an apology from store manager Jackie and Paul along with replacement or refund of the item I purchased, the Notebook. I request this sincerely and honestly with all due respect. I would not have taken this kind of time in writing this if I wasn’t serious about a letter and picket campaign, with lawyers peacefully protesting your managers aggressive actions and unfair business practices. I’m sure we can address ma y other issues, labor be I g one. So if I was wrong and had done something g criminal in nature, such as I have been the victim of with the purchase of an item that had an entirely different item in the box.
Please reply to my unfortunately circumstance with in 3 days. I believe this to be ample time for an e-mail reply. My obvious preference is the exchange of my item or a refund. I shall take additional action after that because this circumstane is wrong, it’s just plain, and simple wrong. Please make it right and all can be forgiven.
Billy McCarty. (502) 500-****


sharon Williams August 1, 2015 at 12:58 pm



Cheryl Nixon July 30, 2015 at 5:29 pm

Today I was at your Walmart in Grand Blanc, Mich. and notice the prices there are higher then the Walmart in Owosso, Mich. whats the deal? You say you have the lowest prices and one of your stores is higher then the others. I think that is just wrong. I did ask one of the sales people why this way and he said because of where the stores are. Thats just wrong. Thank you Cheryl


Isabel Dills July 30, 2015 at 6:39 am

I got an email that told me that Decor Flame Media Electric Fireplace 552851510 …was $131,99 but when I click on the item is a diff price $263.97

This is the response that I got from Help Wal-Mart:
Thank you for contacting We are happy to assist with your request.
Due to bulk buying discounts, logistics costs, and competitive market-based pricing, our brick and mortar store pricing may vary from what’s shown online.

I believe I should get it for the price showed in my email. This is the same as if I went to a store and the price was mark wrong they have to give to me for that price.


Natasha July 29, 2015 at 7:36 pm

Dear previous commenters,

Why is it that about 99% of the people commenting on this site are doing so to request a change be made at whatever Wal-Mart location they shop at, work at, or have an interest in but yet they can’t take a moment to spell correctly?
Why are there all caps comments? Why are you not using punctuation correctly?
What is wrong with you people? If you want to be heard at least try not to sound like a complete moron in the process.
Even worse, this comment box has punctuation and spelling editing built into it to help even the most moronic person figure it out.

The Wal-Mart locations in Dallas are incredibly cluttered, they often have aisles blocked by merchandise and even worse everytime I go into the stores there are two, maybe three registers available. It is so bad that the last time I went in I put m items down and left because the line stretched nearly to the opposite entry of the store at 11pm. Is management so incompetent that they are unaware that it is common sense to schedule more cashiers when there is always a very long line? Obviously the business exists and the extra employee is justifiable.Most Wal-Marts have terrible customer service, atrociously nasty bathrooms, and employees that seem so ignorant, or unable to comprehend basic tasks that I am starting to think you’re mentally handicapped individuals to get government subsidies. Perhaps it is a cruel joke?
Your managers at most locations throughout Texas since I am well travelled seem to have terrible low self esteem and suffer from a psychological problem. They strut around the store presenting themselves with a domination that even God himself should tremble at. They often have camel toes and a scowl on their faces, like angry bulldogs. You work at Wal- Mart, let me bust you down a notch. Please, get onto the sales floor yourself and assist your employees. You are not better than them, you are not better than anyone actually and this modesty and humble qualities should be enforced amongst staff. Nothing irritates me more than watching a Wal- Mart manager parade around the store watching long lines and customers who cannot figure out how to scan a debit card without assisting. The are like dictators, but of a pathetic failing nation of poverty and disease. Your management needs to be aware that they are to run a store efficiently,if that means they need to get into the slums (registers) so be it.


Hollie August 17, 2015 at 3:19 pm

Dear Natasha,

In proof reading your comment I found quite a few grammar errors. If you are going to call other people morons for not being perfect maybe you should proof read your responses before hitting the submit button. YOU HAVE MADE YOURSELF LOOK LIKE A COMPLETE MORON!!! Obviously you did not use the punctuation or spelling that was built in either.

Oh and Wal-Mart sucks!!!!!!




Chris Walker July 28, 2015 at 3:27 pm

I recently purchased Sony ACID Pro 7 (PC) (Digital Code)
from which I usually have no problem with. I was told that I would receive the code anywhere from 1 hour to 48 hours from the time of purchase. I checked back at the site and it said that the code was sent to me on 7/27/2015. However I never received it. When I contacted customer service they were very unhelpful and I even felt a bit threatened by them. They had sent me 7 emails telling me the same thing that they were sending me the code and that I would receive it shortly (which it never arrived). One customer associate, Eva G., was a little threatening with me. She said:

“There are no returns or refunds on prepaid cellular phone cards and electronically fulfilled PINs or minutes. Please see our returns policy.”

This was in response to the statement that I had that when I spend $112 I would simply like the product that I paid for and that I was not trying to get something I didn’t pay for. If I cannot receive the product how is it ethical for Walmart to keep my money?

Eva G.’s response was unkind and not needed. After all, how would you feel if you spent $112 and received NOTHING for your money? You would not be happy and this would leave a bad taste in your mouth for the entire Walmart company as a whole. I realize that this code may come from a third party but that is not my problem. Walmart is the company that is selling the product on their site. They should be more clear about the expectations for the consumer before the purchase.

I just want to resolve this case. Please either send me my DIGITAL CODE to my email address or give me my money back. That is all I am asking. After all, that is no more than anyone reading this would ask.

Thank you,

Chris & Wendy Walker


Tan July 27, 2015 at 10:47 am

I just want to add a comment regarding local wal marts in north east Ohio. The wal Mart in Chardon Ohio is the most cleanest and well stock store in the area. The store In Madison Ohio closest to Me is so dirty, messy thing laying around all over, never stocked on everyday items. I visited the Chardon store on July 25 2015 My 9 year grandson notice the diffidence between stores. We walked in to the Chardon store, he said, what a clean store as we walk thru the store he commented how clean it was and things were not laying around like the Madison store. So the reason I’m telling you this if a 9 year boy can tell that a clean store makes a nice inviting store. Madison store needs to learn for the Chardon store. Indeed the Madison is a VERY DIRTY AND MESSY STORE. Hope Managements of Wal mart will take action and clean up the Madison Ohio store.
Thank you


marta vazquez July 24, 2015 at 5:18 pm

Middle east dont let Walmarts inn there full of shit.


Jewel A. Sanders July 24, 2015 at 4:08 pm

I understand everyone’s complaint on this site. I worked at the Wal-mart store in Hannibal, Mo for over 30 years!!!! Believe it or not I got fired on July 15, 2015 for what they call Gross Misconduct because I was giving outdated food to a charity called Feed America and I put outdated candybars in our assoc. lounge. I left the date on everything so Feed America receiptients and my co-workers could decide for themselves whether they wanted to eat it or not. I eat outdated food all the time. There’s a saying I’ve heard since I was little “waste not, want not!!! I’ll probably be eating a lot more outdated food now that I’ve been fired. I even questioned this procedure when I first started this job in Feb. 2011. But Dita Fox who trained me told me to use common sense and give them only food that I would eat myself and that is exactly what I have been doing for these 4 1/2 years that I have had this job. On TV not long ago they said canned and even some packaged food is good 2-3 years or even longer after it’s expiration date. The Food and drug administration makes manufacturer’s put a date on everything just to cover themselves and retailers. But they are the ones who are saying it’s still good past that date. For years and years people and the gov’t have been storing food in case of disasters. Even though they’re trying to say it had nothing to do with how many years I had in the company I know better!!! So does all my family and friends. They’ve all told me they know I’m the kind of person who would never do anything wrong. I could tell Carl Largent didn’t like me when I first met him. I was good friends with his wife when she worked beside in the Hannibal store. Her name is Maryann Largent. Other management knew we were giving outdated food to Feed America because they had to check the boxes randomly before feed America got them. Here are their names: Yvonne Thomas, (who is now store manager in CA), Sally Marquart, (overnight co-manager, Hannibal store), Christian Deter, (day co-manager, Hannibal, the one who finished the firing process), Jeremy Johnson, (day co-manager and gave me an excellent evaluation a few days before my dismissal). Dave Hinton, assistant manager, Hannibal). If you think I would jeopardize my job to do something I wasn’t supposed to do I would be a very foolish person. Plus jeopardize my retirement and my benefits, and my integrity and honest character I have built up after 31 years at Wal-Mart. And one last thing, I’m going to fight this all the way to the end no matter how long it takes!!! My husband’s and my friend’s and families have already been going to the store and getting angry with management and some have even written letters to the Home Office. My husband has been in the ministry as an ordained, licensed pastor for almost 30 years. He has preached in nearly 40 churches within 70 mile radius. He is already in the process of contacting every church he has preached in to gather more support from about a 1,000 people he has ministered to. Plus writing letters to newspapers and contacting local news media. We want an investigation into this matter of my being fired by Brent Moore ASAP!!!


JT July 24, 2015 at 2:41 pm



Richard Powell July 24, 2015 at 12:45 pm

I am having an extremely difficult time getting your expensive extended warranty people to make good on my claim.My tv is only nine months old and is broken down. Not only have they put me off every time I contact them, but they even lied to me saying someone was coming out on a certain date. Its been a month now and I am getting sick and fed up with it. I’ve always been a very loyal Walmart customer for many years, but that is rapidly changing. If something isn’t done real soon I’m going to have to seek help,maybe starting with the B.B.B.


Cedric Brown July 24, 2015 at 4:51 am

I was an employee at the south post oak location in Houston Texas and I was wrongfully terminated due to I was hospitalized due to server chest pains which was later confirmed that my lung was collapsing and I had to have surgery where doctors actually had to remove the top part of my left lung I went in to the hospital on June 15th 2015 and was discharged on June 25th 2015 between the 15th and 25th while I was in the hospital not only myself but my mother and my partner also called my job to speak with someone to let them know what was going on when I called the Walmart associate line I always tried to speak with an overnight manager because I worked overnight but was only able to get actually talk to a manager the day after I was discharged and he told me to call someone in personal or come talk to a member of management so the following day I drove up there myself and took all of my hospital paperwork and documents to show a member of management that I was really in the hospital because I was really trying to keep my job I talked and showed all my paperwork to a assitant manager and was told that he was going to notify personal and if any other information was needed they would contact me but I never received any type of call I later was applying for medical assistance and needed confirmation that I was employed and that’s when I found out I had been terminated and I will take this matter to court if I have to because I was wrongfully terminated


susan rivas July 23, 2015 at 2:44 pm

I still have trouble wrapping my head around this. Flat out refuse to bake a cake with a Confederate flag on the front but will gladly bake a cake with the ISIS symbols and flag all over it. The Civil war ended 150 years ago but ISIS is RIGHT NOW and as we speak they are still beheading people. If Walmart doesn’t want to put the Confederate flag on a cake then that’s their option. But it was OBVIOUS that the second cake had middle eastern symbols on it and I question why the numbskull who took the cake order and the bakery boss didn’t question it. Take the time to maybe look it up to see what it exactly is. With the internet available it could have been found very quickly. Attention to all Walmart employees in the bakery dept,,,start paying more attention. Maybe Walmart should give an inservice to the bakery crew on how to recognize islamic and terrrorist flags and symbols.


trista bartl July 22, 2015 at 8:27 am

m one very unhappy Customer.. I ordered this MP3 player on the 14th of July, and since then Walmart canceled my order, after taking my funds from my debit card, and also from my e-gift card which was issued to me to due to my product care replacement warrenty I had on my item.. Its been 1 week since this has happen, and I still do not have my product, nor do I have my funds back on my gift card.. I have had nothing but the right around with you guys.. I spend hours every night with you guys on the phone, and I get no wheres.. Im calling corporate today, if I dont hear back from you.. All i want is my $48.59 back on my card, or for you to issue me a new one.. You have my product that I sent back, and now have my gift card, but I have nothing in return.. Is this how you treat you customers, by stealing from them.. I will not stop trying to get this taken care of until i have what I should have from you.. Your customer service is full of liars.. Last night, one lady said I would have my egift card sent to me for $50.00, and I never got it, One rep said their manager would call me back one day at 9am, and never got call back.. I have gotten no wheres with you guys, and Im pissed.. So this is your final straw, you guys are the ones that canceled my product due to it being stuck in processing, and then you charged me, and Ive gotten nothing in return.. I give you until 24 hours to respond to this email, and get things straightened out, or I will go above and beyond, because this is not right.. Get this fixed now..


peggy July 16, 2015 at 4:48 pm

Why are we warned the head honcho’s are coming to our store,they need to see how it really is not the fake persona the store managers give them,if we want our store better they need to see how it is really like on a day to day basis so the issues can be fixed! Cloquet,Mn.


Jenni reinke July 15, 2015 at 6:30 pm

I am a over night stocker in Minnesota and the store I work at I was told by several associates that they turn the a/c off at night…..hello the night crew are about to pass out. We’re not dogs were humans just like the first and second shift crew are and if they expect us to work and get our tasks done in a timely manner then give us the cold air we deserve so we’re not sweltering because they wanna save on the a/c they are gonna have more doctor bills to pay because workers at night will be dropping like flies.I enjoy my job….I just wish somebody would understand our working conditions…..thank you for your time.I am being the voice for whoever else works the shift I work cuz I’m not ashamed to voice my opinion on the subject of the matter.


mat July 15, 2015 at 4:49 pm



Diana ciesla July 15, 2015 at 12:08 pm

a bottle of coke exploded in my cart when at Walmart and ruined my clothes. The store manager replaced the soda and what about her ruined clothes, we had a bill for$36.53 you would think they would cover this small bill. Customer satisfaction, repair and etc their store logo is just a bunch of crap, this is Walmart in Flemington, N.J.. Cosco store is being built they will lose our business and referrals.


Janine Nail July 14, 2015 at 4:11 pm

Incompetent pharmacy…Rude people….and their 1800Walmart line is a joke, called 3 x and they have no call history of my phone number. Doesn’t surprise me.


Darren Kelly July 11, 2015 at 5:34 pm



Rose Hill-Baker July 8, 2015 at 1:00 pm

I will curtail my buying at Walmart store to only items I cannot get somewhere else due to being a top funder of the vulgar, immoral, perverted “pride” parade in front of young children in New York City.


Ben gudino July 8, 2015 at 11:33 am

Does Walmart really care about customer service anymore? The stores customer service is unacceptable. customer service dosen’t no anything and unable to fix issues. Maybe the media should be contacted to make all aware they no longer care and should be boycotted


amathes July 7, 2015 at 3:58 pm

I live in texas and I am certain that we have the worst Wal-Mart ever!!!.
They started out taking comp ads and every time I go in there they have a new rule. The lastest is that they do not take Mexican store ads any longer. There is an Aldi`s down the road that they do not except that ad either. They also not longer do brand for brand ads. It really makes me angry. If I can’t get the best deal at Wal-Mart why even go there. Our store also has a problem with inventory. It is either in the wrong place with the wrong price or the shelf is empty and stays that way for weeks at a time. I am at the point now where I would just rather go to another store and pay more for something that to give my money to Wal-Mart.


kenneth r. ebel July 6, 2015 at 10:17 pm

Dear WalMart; My son works at your Gibsonia, Pa store. At the end of the month he is to have brain surgery. His doctor called the manager of my son’s store and asked if my son could have some time off before the surgery so the my son could prepare both physically and mentally for this ordeal. The Gibsonia store manager said that it was impossible to let my son off work to prepare for his operation. He is on SSI and he only works four, four hour shifts a week. My phone number is 724-869-****. Any help from you would be deeply appreciated. Thank You, Kenneth R Ebel


Doug July 5, 2015 at 4:16 pm

I just have a very simple question. Does Walmart use BPA free thermal paper for their register tape ?




Danni Brooks July 5, 2015 at 12:46 pm

I enjoy being able to order from Wal-Mart, it saves us from having to call people to help us so often because my husband and I are disabled! I order once or twice a month at least, animal food for dogs and cats and few other food products to bring it to free shipping. As of late nearly everything is damaged, cans are bent, orders are all thrown in the box together so cookies are mush, prunes were busted open and loose in the box, oatmeal and Pop-tarts ruined, just crushed. It’s like there is no thought now of how to pack, just throw in all in there and ship loose together, hardly ever any packing material anymore, if it was at the grocery store the watermelon would be on top of the eggs and bread, get it? Please have them do better, I can’t afford to keep throwing stuff out because of the poor packing. I did call the local store and complained about this and ask for a number to call they gave me a number that didn’t even work. What service!
Most people hate to go to Wal-Mart for us, the stores are full of shoppers and there are maybe 2 registers open, the wait is forever. Now you have commercials about finally paying higher wages, not much good unless you actually hire workers ! You should be getting better in all you do after all these years of practice, not worse!


Betty Andrews July 3, 2015 at 7:10 pm

I went to our. wal Mart here in Brookhavken Mississippi, some people was doing a lot of loude hollering about. The Civil War Flag and Holling out the NAACP , I can fine me another store to shop , I don’t want to go back to the Brookhaven Mississippi store ,


Linda Dinolfo July 2, 2015 at 6:15 pm

Do you give military discounts?


Jan Kulick July 2, 2015 at 3:15 pm

I will never order from again. I ordered a treadmill which was dumped outside, no help getting it in. We had to hire people to bring it upstairs as my husband is a heart patient and it comes in a very big box. We get it upstairs, assemble it and it doesn’t work. I called ICON, who handles the technical support, and upon removing the motor cover, discovered that it had shattered during shipping apparently. First they ordered the wrong part, then the part I need is out of stock and they don’t know when it’s coming in. Then, I tried to deal with customer service and they were very rude and not helpful, except for one gentleman. Irving and John were horrible. No one seems to care. We were told to put the treadmill outside and someone will pick it up. I spend $1000 a month at Walmart and belong to several clubs that use Walmart as their main source. Guess what? Not anymore. Walmart isn’t the only game in town. Maybe if more people complain about their experiences Walmart won’t have the big business attitude and NO customer service at all. The item was a Gold’s Gym 320 treadmill – don’t order it because you’ll never get help!!!!!


VIVELAR PARRISH July 10, 2015 at 6:35 pm

I am a cashier at Walmart in Gordonsville , VA and I must have to say this is the worst job I worked at. I can’t stand none of the managers or the job period. They should be paying more than $9.00 hr. OMGOOSH they always schedule me 5 days straight. They l know I wort a full time job also.


JAY PLANTS July 1, 2015 at 11:58 pm

what is going on with your WalMarts i went to belvernon pa and ask them to make me a rebel flag to see what happiens cause its all over facebook so i did the same thing and your workers up there said we cant make any rebel flags cause it is races and we refuse to make it and i hade the money and going to pay for it i went in asked them to make me one and i get no… so i asked them to make me isis cake and they said we can do that and anyother cake what the hell REALLY this is why i hate your store cause you really got people running the store like they want to so i told the lady take the isis cake and shove it and in till this is fixed i will NEVER GO BACK TO YOUR STORE and very bad survice and alot of attudes and bad manors i thought i be treated better if i worked up there i never be like that to costumers . Better do something to your workers one more time i will put a law suite for ignorance


Jillian Clancy July 1, 2015 at 7:41 pm

Very disappointed today. I want my order completely refunded right away. I ordered a bike online on June 15th- Available for in store pick up on June 19th. That got pushed back to June 30th. It is July 1st and nothing yet. Also, once it arrives it needs to be put together. The tracking info never worked. I called customer service and wanted it refunded. I had a gift card for $97- (the gift card was from a Huffy bike I returned because it fell apart after ONE week)- I do not want a walmart gift card, so why can’t the full amount of $163.08 go back on my Visa Card? The woman who helped me was nice, but all I wanted was a bike… I will never buy a bike from Walmart again. How do I even know this is being refunded? I was on the phone for over a half hour and refuse to call again.


Michael July 1, 2015 at 2:37 pm

This complaint concerns the Walmart in Yreka, CA store, a few issues dealing with out of stock items and long checkout waits. Recently I went to purchase 40# Purina chicken scratch. Normally there are big tier shelves filled with this product. For the past week, the shelves have been bare. When I asked the older gentleman who works the department about this and when to expect re stock, he ignored me and took care of someone else. Also had to wait over an hour in checkout line and if I didn’t need the cart full of items for a dinner party, I would have walked out and left it. Your online forms pages are not working properly. Not simple, not user friendly and “server error, try later”. WHAT BS.


Lance June 30, 2015 at 9:27 am

I have one simple question of fact: Did or did not a Walmart store make an ISIS cake for sale to a customer?

Thanks very much.


E.E. July 4, 2015 at 11:14 pm

The answer to that question Lance is “YES”. Wal-Mart apologized for the cake over and over again. For the life of me I Do NOT understand why They made this decision. Wal-Mart has the know how to run this Beloved Country better than the Federal Government. Fact! But and I said BUT…….. With this kind of decision made by the Present Board of Directors I don’t think that is possible now. Wal-Mart is pandering to the Rainbow Group and spitting in the face of others. It’s not Wal-Mart’s job to police and pick and choose what the general public wants. Today in Elkin, North Carolina over 100 Supporters for The Confederate Flag protested in Unity against Wally World’s knee jerk decision. Many went to Mt; Airy and circled the parking lot many times. I know now that Sam Walton is turning over in his grave. Wal-Mart, this is not going to stop or go away.


E.E. July 5, 2015 at 8:33 am

Yes, Wal-Mart did Lance.


Bob June 30, 2015 at 12:32 am

With Walmart’s hypocrisy on removing the Civil war flag I will seriously tone down on using their stores. They are now part of the big politically correctness machine that is tearing the country apart. How can an American Company be ashamed of it’s own country’s history and legacy? By removing the Dixie flag from their stores they are effectively saying all White people are racists and we are ashamed of you. well, you lost one more customer by this hypocritical decision.


Joe June 29, 2015 at 11:21 pm

I went to the store in Paris Arkansas today 6-29-2015 to buy new shorts was going to try the shorts on but to find out they remodeled the store and took out the changing rooms ??? Why would you take out the changing rooms could of left at least one for people to try on clothes to make sure they fit before buying them and taking them home and then find out they don’t fit and then have to drive back to town to return them and try it all over again. So can some one answer this for me

Thank you


Loren Wilee June 29, 2015 at 8:55 pm

I have been a Wal-Mart customer ever since the first Wal-Mart opened in Chesapeake VA. However, because of your decision to stop selling the Confederate Flag, I will no longer shop at your stores. Your willingness to cave to left wing extremists and media hype is pathetic and reflects a weak and fickle corporate mission.

The Confederate Flag is an historic symbol-the symbol of the losing side of our terrible Civil War. Because the Confederacy was defeated, slavery was abolished. This is the flag of a failed cause, but part of our history, none the less. and should available for that reason alone.The Confederate Flag does not promote racism, rather it reminds us that slavery was a shameful chapter in American history. Getting rid of of this flag in your stores will not accomplish anything positive for Wal-Mart. It, however, does showcase the spineless character of the corporation.

As a former customer, I will be curious to see what other merchandise will be discontinued in the future as Wal-Mart bows to increased political and media pressure.


E.E. June 30, 2015 at 10:13 pm

I have called the Corporate Office and I got apology after apology. But still that reason the Board at Wal-Mart made this decision was not fully given. I am a stock holder and shocked that a Mega Corporation would allow the DC Minions bend them over the proverbial Barrel and give them a beating. That’s what I think. Al Sharpton has for years held a gun to Wal-Mart’s head and bullied them. I asked for a Confederate Flag Cake to be made as was turned down. I wonder now if they will make a Gay Pride Rainbow Flag cake. I certainly hope not. That will surely seal Wal-Mart’s fate. I sure would like to know that answer too. I will go to a store in North Carolina a give them that test. I hope for their sake they refuse.


DANIEL H. BRIM June 29, 2015 at 7:51 pm

I understand that Walmart is now ashamed of my heritage. I had ancestors who fought and died for the independence of the South from the United States. This was due to the tariffs and duties imposed by the Congress of the United States on imports and exports. In 1860, 90% of the exports of the United States came from the states that later made up the Confederacy. These tariffs and duties were a crippling economic burden on our people, imposed to promote the industry of the north. We had to seek our freedom in order to attempt to survive financially. There were never any slaves brought to the continent under the Confederate flag. The Confederate Constitution forbade the importation of slaves. Slavery was a burden on the South and we were learning from the north that it was better to hire people for low wages, work them 12 hours a day, seven days a week and throw them out if they were injured or became ill, rather than supporting them from the cradle to the grave. As Thomas Jefferson said, “Slavery is like holding a rabid wolf by the ears. You don’t want him, but you dare not let him go.” We did not start the war. Union troops on Confederate soil refused to leave as requested and the north insisted on trying to supply them with supplies and additional arms. We only tried to defend ourselves and obtain our freedom from tyrants.
I have spent thousands of dollars at Walmart and Sam’s Club. I buy the majority of my families clothing at Walmart and 90% of our groceries. I use Sam’s Club Pharmacy. However, my integrity and my honor and that of my ancestors is much more important than my money. If you want to stand with the majority in ignorance, I can spend my money elsewhere.
It is your company and you can do as you please; however, if you deny the heritage of Southerners, they also have the right and responsibility to use their money more wisely.


Dawn June 29, 2015 at 1:54 pm

Having just heard on the news that a Walmart store in Louisiana refused to make a cake with the American Flag but did make one with the symbol of ISIS this disgust me and I know the ground will shake when Sam Walton hears in heaven about it.
having just said all of this I can assure you that Walmart will not be having my business anymore., after the news gets around I hope that all the ones that shop there will shop where our dollars don’t support what you all are beginning to represent.


E.E. July 4, 2015 at 11:22 pm

Dawn, Don’t stop shopping there………. Just go to the manager and tell him or her just how upset and dissatisfied you are about Wal-Mart’s decision. Wal-Mart is feeding the world now and the prices are lower than other stores. Fact is Wal-Mart is controlling the markets. Your dollars and mine do go further by using WM. There is a Super Problem and WM is going to have to fix it.


diana June 29, 2015 at 6:40 am

store #1167
this store recently became a metrostore yet associates do not receive a pay raise only the managers did .this store is open 24hours in the summer/winter the airconditioning/heat turns off at 11pm and back on at 6am so the 3rd shift is left with out heating or ac. also there is a ridiculous amont of freight compared to the size of the store . the members of managment for overnights play favorites and harass associates to pull the weight of others that they allow to run around starting problems and just stand around talking .also they have multiple times harassed associates untill they have quite mean while making excuses and allowing others to stay well pass the point they should be terminated .


Niala June 28, 2015 at 8:26 pm

2727 Dunvale Road, Houston Texas (2066 store number)

I went to this store today with my sister and returned 2 items with receipts and one item without a receipt. I showed the lady (her name was Mykeba) my debit transaction for the one without the receipt but she said since it was not the same store it would not bring up the receipt so I agreed to take a store credit. I gave her my Canadian Id as i just moved to Texas and she said she could not take it, i explained that that’s all I have and that i have returned items with my Canadian Id in this same Walmart but she would not take it.I asked to speak to a manager, this is when the lady started behaving really odd. I told her that i have never experienced someone speak to a customer like that and that she was super rude,she told me to shut up. Now the “manager” had arrived; again infront of the manager the lady said “shut your mouth, you better get out of my face before i do something to you”. I told her she cannot speak to a customer like that, and she started calling for the next person in line,i told her im not done yet and she told the “manager” to get me out of her face.(meanwhile the other employee beside her was laughing at us) i looked at the manager in shock as he was not stopping Mykeba’s unacceptable behavior and was just smiling. so the manager kept standing there while everyone was starring at me now because of this lady raising her voice. so i told the manager that i was shocked that his employee is telling a customer to shut up in front of him and hes not saying anything. he just stood there and said “what can i help you with”. i explained the id situation to him but told him that’s not my concern anymore, what i want to know is how he can allow the lady to tell me to shut up in front of him,and that i was shocked at how hes handling this, i said what is your name to the “manager” as he was not wearing a name tag, and he spelled out the ladies name that was mistreating me, i again asked for HIS name and then he paged someone and 2seconds later a man with a tag “assistant manager” showed up named Michael. he explained that he couldn’t take my id, i said that’s fine, i want to talk about what Mykeba did, i told him the situation and while i was talking to the manager Mykeba left, the manager said “i will handle this” and that was that. i am still not satisfied with the way the manager handled this, and its very disappointing to know that when asked for a manager a employee can put forward another employee who is not a manager to talk to a customer. I have always done my grocery’s in walmart in Canada,(i also have a walmart credit card) and have spent about 500-600$ at walmart in the last month since i moved here, this experience makes me want to never step foot in walmart again. I hope someone address’s this issue and lets Mykeba know that she cannot threaten to “do something” to a customer.I hope Mykeba is held accountable for her actions and some sort of action is taken towards her


charles true June 27, 2015 at 9:37 pm

I am disappointed in your decision to stop selling the confederate flag.I would like to know your reason for this? Maybe you can start selling rainbow flags!


bethany kibodeaux June 27, 2015 at 1:13 am

Why is wal-mart taking a historical flag off its market? As big as wal-mart is it seems it shouldn’t be bullied by a few stir-the-pot loud mouths who scream rasist. Why is wal-mart getting involved in politics? This is adding to the fire. The Confederate flag has nothing to do with race. Its a part of history and heritage. To try to act like this wasn’t a part of America’s past is shameful. This coming from a American-Native Northerner who’s Married to a cajun from Louisiana, no white or black here!


Patricia Harkins June 25, 2015 at 3:14 pm

It is unfortunate that you, “Wal Mart”, has stopped matching “store brands”. You seem to think your brand is cheap enough, well Albertson’s, Kroger, Super One, etc. always have good sale prices on their brand. I will shop their stores for the best deal. Your brand is not always the cheapest!!!.


nj walmart customer June 24, 2015 at 12:11 am

Regarding Branchburg, NJ store #5069 Store Manager John Capista.

I have repeatedly asked this store to have the blue plastic carry baskets used for shopping be available for customers.

I have been asking since November of last year and have been asking at least twice a month I spoke to all the managers, including John Capista the store manager.

There is only one basket available in the whole entire store! All I am told is that they are
“on order”. Well obviously something is wrong if the store can’t get any in for the last
8 months!

This Walmart store is now loosing all the customers that want to run in and get a few
items (including food/health related product needs etc) and get right back out quickly
without using a large cart and not being able to navigate through the isles and around
other customers. So this store has now lost my business and many other regular customers who have the same complaint.

There ara a`huge amount of customers who want to grab a few items a few times a week at lunch or after work and get going because they only have limited time and they need hand carts to do that!

There are many other stores in the area that have hand carts where customers can get in and out easily ad have the same products as Walmart (such as Rite Aid, CVS, Walgreens, Shoprite, Kings, 7-11, target, other supermarkets and convenience stores etc). These other stores offer reward programs and want to take business away from Walmart. These other stores now have the Walmart customers simply because the Branchburg Walmart store and it’s manager doesn’t care to listen to many months of repeated requests and complaints to get hand carts.

I suggest corporate walmart look into this situation ad take corrective action before more
loyal customers stop using this Walmart store. PS once a customer stops using Walmart and gets used to going elsewhere, that is a lost customer to Walmart forever!

One other complaint about this store is that when there is a “ship to store” pickup, it takes forever to get someone to the pickup desk in the back of the store to get the merchandise – the pickup desk should be in the front of the store not hidden in the very back corner where no one is at, including no sales associates! Yes, this was also told to the store manager long ago and no action taken on this matter either.

Lastly, why does this store say visa gift cards and other gift cards cannot be purchased
with a credit card. Customers no longer carry checks or large amounts of cash to buy a
$100 or $200 gift card!


nobody June 23, 2015 at 7:19 pm

Dear Sirs,
I have seen time after time your ads (especially around the 4th of July) for picnic supplies printed with the US Flag. Please note below:

§176. Respect for flag
No disrespect should be shown to the flag of the United States of America; the flag should not be dipped to any person or thing. Regimental colors, State flags, and organization or institutional flags are to be dipped as a mark of honor.
• (a) The flag should never be displayed with the union down, except as a signal of dire distress in instances of extreme danger to life or property.
• (b) The flag should never touch anything beneath it, such as the ground, the floor, water, or merchandise.
• (c) The flag should never be carried flat or horizontally, but always aloft and free.
• (d) The flag should never be used as wearing apparel, bedding, or drapery. It should never be festooned, drawn back, nor up, in folds, but always allowed to fall free. Bunting of blue, white, and red, always arranged with the blue above, the white in the middle, and the red below, should be used for covering a speaker’s desk, draping the front of the platform, and for decoration in general.
• (e) The flag should never be fastened, displayed, used, or stored in such a manner as to permit it to be easily torn, soiled, or damaged in any way.
• (f) The flag should never be used as a covering for a ceiling.
• (g) The flag should never have placed upon it, nor on any part of it, nor attached to it any mark, insignia, letter, word, figure, design, picture, or drawing of any nature.
• (h) The flag should never be used as a receptacle for receiving, holding, carrying, or delivering anything.
• (i) The flag should never be used for advertising purposes in any manner whatsoever. It should not be embroidered on such articles as cushions or handkerchiefs and the like, printed or otherwise impressed on paper napkins or boxes or anything that is designed for temporary use and discard. Advertising signs should not be fastened to a staff or halyard from which the flag is flown.
• (j) No part of the flag should ever be used as a costume or athletic uniform. However, a flag patch may be affixed to the uniform of military personnel, firemen, policemen, and members of patriotic organizations. The flag represents a living country and is itself considered a living thing. Therefore, the lapel flag pin being a replica, should be worn on the left lapel near the heart.
• (k) The flag, when it is in such condition that it is no longer a fitting emblem for display, should be destroyed in a dignified way, preferably by burning.


nancy lish June 23, 2015 at 5:27 pm

I am thoroughly disgusted with your decision to remove the Confederate flags from your inventory. This is a part of our American history and many patriotic Americans died for their beliefs. You cannot change our history by doing this. You are reacting to an unfortunate incident that happened. Why not get rid of all the Che guerava garbage instead. This is not what an American store would do. Please reconsider.


Jamie Morgan June 22, 2015 at 9:28 pm

I just heard on the news Walmart is no longer going to sell anything confederate. Well, you have lost one, and I’m sure you don’t care, customer. Any store who decides it is politically incorrect to have a southern flag for sell in their store is not a store for me. I am a Southern lady and will die a Southern lady, the flag has nothing to do with violence it is a state flag. It is the people who do the violence or who are racist, which most Southern people are not. We were raised together and basically get along. There will always be racism by some but why try do away with our heritage because of the actions of radicals?
I would love a response from WalMart as I would like to know the true reason behind this action.
Jamie Morgan


DRollins June 22, 2015 at 3:39 pm

I am of African descendent and born in Georgia. I have patronized many Walmart stores in the past. Recently, a fairly new Walmart was put in my neighbor, on Brown Bridge Road in Covington, Georgia. A few months ago, I was shopping at that particular store and to my surprise, pinned to the front wall, next to the American flag was a Confederate flag. Everyone knows what the Confederate flag stands for. I was and still am offended and disappointed with Walmart. The flag is offensive and disgraceful. There are many people of different ethnic backgrounds that patronize that store and I am quite sure they feel the same way, too. I thought Walmart, was far above the ideology. I have not since shopped at that store and to my curiosity, I have visited other major brand stores in the my community and the Confederate flag is not displayed in their stores. For the respect and dignity of my community and Americans that patronize Walmart, that flag needs to be taken down. Shame on you Walmart, Shame on you.


Lenore Floyd June 23, 2015 at 7:55 pm

You sir are an idiot! Apparently you slept thru History class or just didnt go at all. You need to learn what the confederate flag REALLY stands for


James Bacot July 1, 2015 at 11:08 am

They have no problem with murdering Marxist or rainbow pro homosexual agenda or black liberationist fist in the air flags. Your decision to cave to revisionist history and leftist PC and remove the Confederate flag has disgusted one of your biggest fans. I will now have to lump you in with Target and the rest. What blows me away is your hypocrisy in that you have no problem selling posters of Ernesto Che Quevara as if this murdering communist who drank wine and smoked cigars while having innocent people machine gunned was a hero. Go check out your web site. You are doing exactly what ISIS does. History that you don’t like; just try to destroy it. Shame on you. Check out pictures of the KKK parading through Washington D.C. during the 1920’s in front of the capital by the 10’s of thousands. That’s not Confederate flags in their hands. Would you burn and ban these too?


E.E. June 29, 2015 at 9:23 am

As a Retired Senior Citizen and Large Stock holder of (WMT) I find it odd that Walmart has buckled to a Knee Jerk Reaction just for a Minority Group or Race that has no Educational Idea about Southern Heritage. Walmart mad an ISIS cake and will not make a Confederate Flag Cake. I am a SCV member in North Carolina. The Civil War was NOT fought over Slavery and the FLAG doesn’t represent a Hate Group. I implore the executives to reverse this action at once. It’s almost July and I want a Cake made with an American Flag & Confederate Flag on it & not an ISIS Flag! I will get that cake one way or the other and Walmart will make it. So Mote It Be


Anonymous June 21, 2015 at 1:07 pm

That Walmart doesn’t care?Well after this complaint I hope they start caring cause I will report them to Better Business Bureau and you can too.I have a Walmart walking distance to my home very close although me and my family drive to it is the nearest we have.Is the Walmart in 550 Us Highway 27 in Clermont Fl.Just for your information Walmart at that location you recently hired a man who was fired at a LongHorns Steak House in 8150 W.Irlo Bronson Memorial hwy in Kissimmee Fl 407-390-1084 in case you want to confirm this.This individual you hired named Raymond James Ortiz Jr 19years old was fired of longhorns for stealing tip money that belong to other workers among many other issues he had at that restaurant. This individual lied in his Walmart application to obtain a position at your Clermont store.He is a well known neighborhood thief and he will not only steal from your store but from customers.My family and I do not feel safe with this man working at the store.My family and I do not want to stop shopping at that Walmart cause is convenient to us.Also Walmart offers shoppers safe shopping while in your store,that is false advertisement when you have a thief working for you.


Rick June 15, 2015 at 7:43 pm

I need someone from the higher authority to contact me a.s.a.p there’s a serious issue going on in Chambersburg, Pennsylvania , like Michael Terry Duke and or Charles M. Holley Jr. and or C. Douglas McMillon.


Bill Romano June 15, 2015 at 11:02 am

I would Like a VP to call me 772-607-****


WD HERRIN June 13, 2015 at 9:38 pm

Walmart is the scum of the earth retailer.
I would like to sue them.
For anything.
I am a paralegal.
Anyone interested?


Sharon June 10, 2016 at 10:57 pm

I would like to talk to someone,concerning my termination I was falsely accuse of doing drugs after taking a drug test do to a fall off a ladder on the job, I was taken to hospital where then I was given Hydrocodone an Mortrin an Lisinopril can someone please reply to this email thanks


Scared June 10, 2015 at 10:18 am

This is a very scarey and dangerous walmart store in Palm Coast Fl. My mothers car was taken there for a oil change the first time they broke here engine shield cover and we filed a complaint nothing was done we had to replace on our own so once again the car was taking for a oil change this time acompained by her grandson he stated to them be carful don’t damage the cover this time like last time so now my mother had to have her tire rods change by a machanic after the oil change upon taking down the engine shield cover he saw a note written on the inner shield stating This Car Cost Me $50 Don’t F/it up meaning the oil next time we come and they left there initials thinking no body would take down the engine shield but them and I have filed a phone compliant and went in the stout to complain but my thing is no one is taking this serious enough for me my mother 76 years old what if she was driven and lack of oil her engine could have locked and sized on her on the road or highway my thing is how many other people has this be done to be carful our life is in these dangerous people hands


keyanna thomas June 14, 2015 at 10:06 pm

If.they messed it up.the first time then why would you go back a second time if the issue was that serious..there are many oil change places around…just wondering ???


Clem June 6, 2015 at 3:27 pm

I have been shopping at Walmat since you opened the store in Tooele Utah.I have always been satisfied with the services they have provided me… Yesterday I went to the store and I had Price matches, I don’t take my ads with me, I used to but I forget to take them most of the time. the Cashier told me tht I needed my ads, She called one of the CSM
s and they would not let me have the price matches… I can go to Super Target & WinCo and get the low prices there… I love shopping there. I would like to know if thei is a Policy that all your stires have now. Please let me know… I don;t want to go shop at another store, I am used to shopping at my local Walmart. Thank You, Clem


Love June 5, 2015 at 8:52 pm

I just want to let everyone know that the management at store 3279 doesn’t care about anyones well being. I am an employee whose been with Walmart for about four years and I recently transferred to this store and I am 6 months pregnant and they are always yelling at me to go outside and push carts into the bays. They all know I am pregnant and instead of telling me to replace one of the male cashiers or associates and send them outside they constantly are telling me to do this. Today me and and older csm was told to go outside and push carts in the 90+ weather until the lot was cleared. I don’t feel that this is ethically correct and I am outraged and this is not the first time that they have told me to do this in the last two months that I have worked at this particular store. I also feel that this store should hold more responsibility to the higher managers, like those who do the cashier and csm schedules. I am usually left with 4-5 cashiers from 7pm to 11 and we tend to get very busy around that time. I am getting yelled at about lines and where my cashiers are and why my rotp isn’t what it is supposed to be at when they are the ones who leave me with so few cashiers. It is hard to want to go into work everyday to know that no matter how hard I work it is never recognized it is always well this is wrong and that is wrong and you made the wrong call. I think this company is starting to go down hill fast.


Anonymous June 5, 2015 at 6:41 am

I have been working at Wal-Mart in highland il 3rd shift for about three months. When I started I was told because I’m a stocker am allowed to wear jeans. Two weeks after the fact I was in trouble for wearing jeans. I told my manager that you need yo talk to the lady in personnel because she has told me and several people that we are allowed to wear jeans. Last night my manager has been pulling people back to discuss about absence. She explained to me that I missed eight days an I should be getting terminated because of missing so many days.. Two put this out there the night before I went to my manager told her hey I’m not feeling good I’m light headed dizzy and I can’t breathe she told me it’s either the choice of walk out and get couched or stay here pass out and get couched. I walked out and went to the hospital. But anyway on my behalf of not wanting to be terminated on my record I told my manager I quite . Oh and apparently we are not allowed to clock in or out ten minutes early because that’s where my absence came up.. She also told me that if I miss a day between now and December that I will be fired. Now three weeks ago I requested the eleventh off because of personal reasons she declined that and told me I must work that day.. another thing that gets me is our managers at the store trying to make us work on our days off. And I tried to request a transfer they refused it because apparently Wal-Mart’s are competition of each other.. now I’m trying to find someone higher than my co managers to get something done..


Anonymous June 5, 2015 at 6:47 am

The store number is 435


Me July 1, 2015 at 6:05 pm

You can call home office and open door your issues.


Lynn Sabo June 5, 2015 at 1:40 am

I bought a $10 LG 440G cell phone from Wal-Mart in Strongsville, OH about a month ago. The phone was only going to be used for emergencies only. After making a couple of calls on the phone, the cell phone locked up with an icon saying there was no SIMS when there is a SIMS in the phone. I couldn’t removed the icon and couldn’t use the phone. I took it today to Wal-Mart on June 4, 2015. The people in the store were also stumped. They made a phone call and the lady on the phone said they would replace my phone with a new one. Her accent or gargled language made it very hard to talk to her and she could barely understand what I was saying. The whole incident took over two hours with me on the phone for 1 hour and 45 minutes. Then I was disconnected from the lady I was speaking to. What a waste of my time!!! If I don’t get satisfaction, I will contact local news stations in Cleveland.


Ray Riojas June 1, 2015 at 11:30 am

I work at 0601 store and resigned my position due to the fact that they told me that my job at the meat market didn’t have any more hours and took me off the schedule for two weeks. my problem is that I work for wal-mart almost seven year and we have been underman for that last 4 years and instead of dividing the hours among all the part- timer they took all my hours. at one time work ing for wal-mart use to a good job and look forward to giving a 100% but your company is heading the wrong direction as a former employee as June 4 2015 it sad that Sam Walton is no longer here his believe that employee’s make a good company not management that but themselves about the one’s that bust there ass to make Wal-Mart money and they don’t lose no money for there families. The saying that a good General is only as good as his solders that do all the work.


Ananomous May 28, 2015 at 10:59 am

To whom this may concern. I would like to inform you that one of your associates from asset protection in the 3774 store is romantically involved with one of the female associates in the 3774 store! Ms. Kiana Sachleben also know as “Key” on Facebook. She is romantically involved with Mr. Julio Angel Marcano. She had posted a picture of Julio on her timeline I will send the image to u as well. After the incident with him going down to AC and partying with girls outside the store. It is not appropriate nor professional to be sleeping and having sexual relations with females in the same store he works in. He was also bringing her and her friend who works side by side with her in subway coffee every morning for a month straight! Her friend is Christina Every. She an many others know about this intamint relationship between the two of them! He personal told associates about the relationship and even told them it wasn’t aloud! It looks very bad on the company and you that your security goes around having relations with females inside of the store in which they work in. I hope h do something about this or corporate will need to be informed of he’s disgusting behavior!


Imanobody June 2, 2015 at 11:37 am

You have too much time on your hands to care if others found love. Mind your own business


joanie May 22, 2015 at 9:21 pm

To HR: I don’t understand this “Coaching” policy WM has. When someone is sick with the flu and feeling faint, and they might throw up, is denied approval to leave for home and is coached instead, I don’t think that is legal in California, do you?

This particular store is in Solano County, California. This demeanor is wrong, sends an incorrect message that Walmart doesn’t care about their employees and the employees have no value. It clearly is unlawful to deny an employee sick time when feeling ill.


Anonymous May 22, 2015 at 10:12 am

To whom it may concern,
You currently have an employee so dishonest working in your DIVISION SYSTEMS AT WALMART HOME OFFICES IN BENTONVILLE ARKANSAS, who not only stalks innocent woman with children in his apartment complex but later brags as he’s house arrested over November /December of the FreeBie he’s planning on using and does exactly that with yet another DWI of which Ernie Charles Metzner spends a week in the Benton County Jail but somehow manages to keep his job and even get paid on company time to be jailed during business hours I might add.
Im not sure how this person remains under the radar for the simple fact woman in that same department have been fired for being tardy frequently due to being a single mom and we all know how tough it can be when getting little ones ready and out the door to be able to feed and support the little ones.
This Ernie Metzner brags about the horrible things he says and does for fun to others including a female who works in that Walmart office whose husband asks Ernie to please leave his wife alone as they have 3 kids and love one another.
Ernie is not only a predator in his apartment complex where he even puts trash bags filled with his beer bottles on the door handles of other residents so they’ll receive fines but he also stalks victims in his own work station during company hours.
The fact he keeps his job after being arrested yet again during business hours and even gets paid by Walmart to be jailed is so wrong when others lose there jobs for tardies.
Someone should go down to the Benton county jail and pull his arrest records and you’ll see the dates and what did he tell Walmart for not attending that week out .
He was on house arrest and even had a breathalyzer installed in the Walmart parking lot and bragged Walmart has no idea .
Ernie is no victim of the lies he tells others , he is a predator who can’t even be trusted with a bank account .
Ask him about the ten year restraining order placed for harming a woman physically ..
Please look into this matter as this is completely wrong to be excised for jail time and even brag he has a freebie from a judge to drink and drive again and does exactly that getting arrested yet again for the very thing he was soared on a house arrest that a nice judge soared him but he only used that to stalk woman out and harassing them constantly throughout the duration of the house arrest that was suppose to serve as a punishment .

Thank you
To whomever reads and sees this to be disturbing as it is
I know the waltins have more integrity than to have this kind of person representing the largest retailer in America.


Frank Woods SR. May 20, 2015 at 6:51 pm

From: Bart Helmbreck / Remnant Force Ministries.

Remnant Force is sponsoring a fundraiser event held at Adullam Outreach 3033 N. 30th St. Milwaukee, WI 53210 on June 12th for an Album Debut that was 7 years in the making. The Album is titled “The Calling of the Two” The Artists are Frank B.Woods Sr. and Rob Honey. The Album is being put into flash drives that will be made available to the community. The Flash Drives include 24 Songs, 2 Sermons, 3 Videos, 12 Pictures of Frank and Rob serving the community in Milwaukee, and a Custom Bible Study Devotional. The proceeds will go towards ministry needs and flash drives.

Would you please consider attending this event and supporting this great cause?

Frank Woods and Rob Honey grew up in the hood and both fell into the lifestyle before them, but God grabbed hold of them through Jesus Christ and restored them to a life of Hope, Purpose, and Christian Ministry. Now they are on a mission to give back to the community by bringing people to the saving knowledge of Jesus Christ. Frank Woods is the Community Outreach Director at Genesis in Milwaukee which is a non-profit organization focused on re-entry initiative and a minister at Christ Community church. Rob Honey is a Minister at All Saints Christian Fellowship Church in Milwaukee. Both Frank and Rob are dedicated to the restoration and reformation of Milwaukee.

Frank Woods writes, “Our vision is to communicate effectively the message of hope where hopelessness is evident, displaying the power of forgiveness to individuals who deserve the penalties of careless lifestyles, by using music; with a spiritual content, to address the inner man. Our mission is to be cross cultural, to reach the culture, by using a counter cultural message of humility, brokenness, and spiritual transformation, communicating the importance of mentoring/discipleship, and restoring generational values that sustain life through selfless service.”

THE CALLING OF THE TWO – From the Hood to Helping Heal Milwaukee

Friday June 12th

* Time of event 6-9pm.
* Dinner Included
* Live Performances and Guest Speakers
* Silent Auction and More…
Format is as follows:
6-7:00pm – Fellowship and silent auction
7-8pm – Dinner / during dinner…
7:-7:15 Prayer and Introductions
7:15-7:25 Guest Worship
7:25-7:45 Short Sermon on Luke 13 & 14. (The cost of discipleship / Repentance)
7:45-8:00 Frank & Rob / Reformation in Milwaukee / Vision & Mission
8-8:30 pm – Dessert and Live Performance from Frank Woods and Rob Honey from the new album.
8:30-9:00pm Silent auction winners, Final Exhortation, Fellowship.

Thank you,

To make a donation or purchase tickets please contact Mr. Frank Woods at 414-254-****


ronnie maberry May 20, 2015 at 6:33 pm



Stacie Lloyd May 20, 2015 at 10:41 am

I recently made an online order and spent a chunk of money and I have now been waiting two weeks for a few of the items and one got sent back to the sender, I did a reorder because the one being sent back was for my son on his birthday which was suppose to be there on his birthday and that was the day it got there and then got sent back because the shipper said unable to deliver because the order was shipped with the wrong shipper. Now the second time around they have delayed it until who knows when when it was put on rush order and suppose to be there today. This is utter bull crap and I will not be ordering from again. They need to fix this and not give me the run around.


Brian sanchez May 19, 2015 at 4:22 am

i work for walmart it was Saturday or Sunday morning and I saw a manger yelling at employee . So I started paying attention and I saw the manger grab the employee. I was shocked. And when I went to give my statement wat I saw they told me that I was lieing. So now I scared that it might happen to me. Mangers like yelling at employee I hope someone reports it. I’m afraid that it might be me next. I love working for walmart but the manager there like to yell.


Carol May 19, 2015 at 12:27 am

I am disabled and went to the Walmart here in Ft. Myers, Fl. on Six Mile Cypress. Two weeks straight and they have 6 handicapped Scooters sitting there in the entry way ALL out of order. You would think that this type of establishment could afford to get the Scooters fixed. I will not return to this Store until they can accommodate the Disabled Customers. This is crazy to have so many out of order all at once. I hope that something will be done about this.


Paul Bishop/Recruiting May 18, 2015 at 10:36 am

I am needing an email address to send a singed release for DOT Drug, Alcohol and accident information on a driver please. I have already got the employment dates from the Work Number…Thank you….Paul

Paul Bishop
McLeod Express


David sargent May 16, 2015 at 7:43 pm

I got hurt at your Marion Illinois store I am in a wheelchair and was using the bathroom and went to grab the rail it was loose I fell went to er they said I got bruised hand wrist and hip and I missed going 4 or 5 days of work I want something done or I will get a lawyer and take this to court I don’t want to but I am going to miss work


Nell Easter May 14, 2015 at 2:43 pm

I went and had 2 tires put on my 2003 Mazda 6 yesterday at the 404 store in Bremen Georgia…. and i must say, that you hire incompitant techs that have NO idea what they are doing…. they ruined my alloy rims i have pictures of my car when i bought it , and have had no service on my car till yesterday . I will be filing a suit to have them replaced . Your stores are declining in customer service…. you run the employees like they work in a damn sweat shop…. i have many recorded incidents with your managers and employees and how they are treated by them… thinking about posting these on FB… yeah i think everyone needs to see this…


Kate Kudirka May 13, 2015 at 9:50 pm

Dear Walmart Corporate:

Are you aware that there’s been a major Facebook hacking using the name of your company? I advise you look into this before people sue. I’ll go ahead and share this to Facebook myself to make sure you’re paying attention.


Theodore Elperro


Lenuam Garcia May 13, 2015 at 6:40 pm

To whom it may concern:
REF: Walmart Florida City Store # 2727 (I bought a 60″TV and found a 50″ inside)

On May 1st 2015 night I purchased a 60″ Element LED HDTV 60″ TV. The box looked a little miss handled with some signs of wear and strap was shifted but at the moment it meant nothing. I was rushing to go install this TV for the big Mayweather and Paquiao fight the following day. Me and my dad were very exited as we never owned a large TV before. This TV was the top box first and easiest to access out of a bundle on the floor four or five on the bottom and one on top.
We got got home my dad and I and started to open the box and clean the family room to install the TV. As I opened the box I noticed the box opened very easy and the TV looked smaller than the floor models. I made a joke to my dad and said they probably have a larger floor models and the real size is small. I said we should have bought a 70″. Out of curiosity I grabbed a measuring tape and started to measure the TV and it was a 50″ TV not a 60″ TV. I felt instantly cheated, angry and very disappointed.
My dad and I immediately took the TV back and demanded to speak to the manager. The manager that attended us I will refer to as Mrs Carmel. Mrs Carmel immediately after hearing the story was in disbelieve and said she could not help me that I had to come in the morning when customer service was open. We refused to leave and finally she looked in the box, she said it was a big decision and she could not tell what size the TV was. We went back and forth and she called two police officers which escorted us out and said to come back the next morning to resolve the issue.
We arrived the next morning May 2 and we were welcomed by a customer service assistant who contacted an assistant manager who’s name was Alex and he called his higher up who I will refer to as Mr. Ruis. After hearing my story Mr. Ruiz explained since it was the wrong item in the box he could not return or refund. Mr. Ruis said this was a manufacturer issue and he did not have the authority to make a decision. I called the manufacturer and they tried to assist me but explained that the Walmart manager was responsible for making a decision. I went back to Mr. Ruiz and he got on the phone with the manufacturer representative, he asked if she was going to give him a credit if he took the TV and she did not agree. Once again he said it was not his responsibility. I’n the mean time I overheard in the background conversations that the TV inside the box was from Target. At this point I was not leaving without a solid answer Mr. Ruis called an officer to supervise the situation, I was not there to cause any trouble the officer allowed me to make some more calls. I called the Walmart customer service hotline and the operator after hearing my story said that all issues are handled at the Walmart and said she will email Mr. Ruis to investigate further and he should get back to me withing 3 days.
I was running out of patients and with a low serene approach I confronted Mr. Ruis and asked to be honest and tell me if he could make a decision or not. He confessed and said yes so I replied what is your decision. Mr. Ruiz answered my decision is I can’t do anything. I was in shock, disbelieve and left the store feeling hopeless of any justice and any rights as a consumer. I wondered how many people this has happened to and what if it had happen to someone who did not know better or a less fortunate person. I felt like I was David and Walmart was Goliath. I ended up buying a TV from BEST BUY which I thoroughly inspected and was able to watch the fight with family and friends. I’m here telling my story to clear my name, to demand respect, an apology, justice and my money.


Lenuam Garcia


Robert Paul May 12, 2015 at 10:37 pm

Hello to the other disbelievers in Wal-Mart Management as I too have become one. I may not stop doing all business with the W-MK but I can assure you over the past couple of years I do less and less and less. The Product Choice just keeps shrinking badly and they try to force you to select THEIR CHOICE for YOUR CHOICE and I am not doing that. I have not found one person at W-M that I honestly believe takes anyone seriously on any feedback or complaint. Tonight I tried over and over to contact W-M through Customer Service and then when that failed, I tried their Corporate Phone Number and it was before 9:PM, which is when they shut the phone off and that never connected with a human being so it ran past 9:PM. I then tried e-mail similar to this posting and it took me over 15 Captcha codes the first attempt and 9 on the 2nd attempt. Only God knows how many times it will take on this.


chelle May 12, 2015 at 9:17 am

It is with great sadness that I must share this story with you. It not only forces me to remember my father’s death in October of 2014, but it is a shocking reality of one local Wal-Mart stores lack of care & concern for a Veteran who lay dying on their floor. Included are excerpts from my letter dated April 6, 2015 to the Post Falls Wal-Mart Store 3472 Manager Arthur Wardell to which we have not received so much as an acknowledgement from. As my father who was a Veteran, lay helpless, confused and dying in their store his desperation of getting help was ignored by several employees whose only response was “we don’t do that for customers”. Even a phone call to 911 for help was not offered and my father succumbed shortly after at the Spokane Veterans Hospital. This could have happened to anybody you know, your father, your family, yourself. All I was seeking out was an apology for the Wal-Mart employee’s cold and heartless actions that day, nothing more. An acknowledgment of what happened and a sincere apology with a reassurance that this was not in fact, the standard practice for Wal-Mart Employees in an emergency situation with a customer. As of right now, we have received no acknowledgement and no apology. I felt it was necessary to share with other consumers of Wal-Mart our story; I have no desire to shop with a local business who could let anyone lie dying and keep walking with no thought to do something. Would you want to be the unlucky one lying in their store dying with no help? It scares me to think that a company operates that way without the common courtesy of acting like a human being when approached with this dilemma.

Wal-Mart claims to be about “Ethics & Integrity”, if that doesn’t entail their associates to do the right thing then I know nothing of the Ethics & Integrity they so highly pride themselves on. I am not looking for anything by sharing our story either, but wanted others to understand the kind of company they are choosing to associate with should they continue shopping at Wal-Mart. I understand that it is convenient to shop at Wal-Mart, they have everything you want but ask yourself if they have everything you NEED should you suffer any type of medical emergency in their store. I know firsthand that they do not, and by their silence and lack of care to acknowledge my letter, it appears that what a customer needs is not their concern as well. Please share this if you feel an injustice has been done. Thank you for taking the time to hear our story. Following are excerpts of my letter along with verification that the letter was received by Post Falls Wal-Mart.

“On Tuesday, September 16 2014 my father and my son made a trip to Wal-Mart Store #3472 in Post Falls, Idaho to shop and instead of experiencing the usually helpful employees, they encountered the opposite as my father lay dying on your floor unable to breath. Had they known that day that they all requests for help would have gone ignored, they would never had stepped foot in your store. Shortly after entering the doors my father became very short of breath and started displaying signs of what an oxygen-deprived brain goes through. He was confused, disorientated, scared, and ultimately collapsed onto the floor while my 14-year-old son attempted to get any employee to help him get a motorized cart to get his grandfather off of the floor and into help. When the first two employees continued to walk past, my son voiced that my dad was a Veteran and needed immediate help to which a third employee told my son “we don’t do that for customers, sorry”.

At that point my son, who is small in stature had no choice but to help pick my father up (he was 6’ 2” and 205lbs) and get him outside in order to get help. He was taken to the Spokane Veterans Hospital where he was admitted to the ICU and later died on October 5, 2014 from Lung complications. We were told that he had barely managed to stay alive long enough to get to the hospital, and we will always wonder if the proper actions of your store employees could have prolonged my father’s life. I have been unable to answer my child, who is also a Private in the North Idaho Young Marines, when he questions how and why anyone could leave a man on the floor of their establishment when he was in obvious distress and being asked for help. My father was a Navy Veteran who served this Country and to have to lay there unable to breath and disorientated, watching his grandson beg employees for help and be ignored, is unacceptable. It is unacceptable to think that ANY human being should have to go through that, what would your answer to your child be?

I have not contacted your Corporate offices or social media as I stated before, as I would like to give you a fair opportunity to handle my complaint before doing so. Though my father succumbed shortly after being in your store, my son saved his life that day even if it was only long enough to get to the hospital so he didn’t have to die in a Wal-Mart Store. I am shocked and angry that your employees could so cold heartedly leave a man to die by citing it was not Wal-Mart’s policy to get a motorized cart for a customer. I am hopeful that you will respond appropriately and within an acceptable time frame as I do not wish to drag this out any longer than it has too. You can reach me by email or by postal mail, both of which I have listed above. If I have not received your response by Thursday April 30th either by email or USPS, I will then proceed with posting our story as well as this letter on all Social Media outlets.”


As of May 12, 2015 we still have had no acknowledgement from Post Falls Wal-Mart Store Manager Arthur Wardell or any other Associate regarding the letter. It deeply saddens me even more to realize that the people who are representing Wal Mart haven’t the respect or common courtesy to acknowledge there is someone looking to them for an answer or at the very least, a respectful acknowledgment that yes, they received my letter. A copy of the letter was sent to Wal-Mart Corporate Offices as well in hopes of having someone in upper Management treat us as customers of theirs should be treated as well as human beings. Their statement is after all, “Personal and moral integrity is one of our basic fundamentals and it has to start with each of us” Sam Walton …… where has each of their integrity gone?

Michelle Stuart
Po. Box 1**
Spokane Valley, Wa 99213


Susan house May 12, 2015 at 1:20 am

There is a older couple that both work at the Wal-Mart in painted post ny their daughter is getting married this weekend and are being refused the time off from work to attend their daughters wedding out of town..they can’t afford to lose their jobs mom is going and will have to walk her daughter down the aisle because her dad can’t go. Mom believes she will be fired for going and dad isn’t because they can’t afford to both lose their jobs shame on you Wal-Mart for treating your workers like need to make this right with no consequences to this couple..would u miss your daughters wedding would your managers at the painted post store I don’t think so..this is the worst thing I have ever heard if this isn’t made right and guaranteed to me I will contact our local media and let them know how Wal-Mart has such lack of respect for their employees and their families I will also post this on my fb page for all to see and share and I will never set foot in a Wal-Mart again shame on you


Me July 1, 2015 at 6:42 pm

I have to ask, is there already an attendance issue going on? because, Im sure no one could be fired for calling out and its their first absence.


Celeste Duncan May 7, 2015 at 10:17 am

Oh the mundane things we complain about…….but here goes. Went to Walmart yesterday looking for amongst other things a basil plant in the outdoor section. I was appalled that more than half the plants were dead or dying for lack of water, but they were still for sale at full price! It seems to me the powers that be would mark these poor things down or just give them away to someone who is good with plants. It makes more sense to make a little money on something, rather than just throwing them out, and that is what is going to happen to these plants. No one, including myself, will pay full price for plants in this condition. I WOULD however, loaded my cart up with discounted plants I know I could save. So much waste!!!!!!


F*** You May 6, 2015 at 10:10 am

This company sucks. They steal money from customers. Do not buy a Walmart Money card, it will never be sent to you. I have had my tax money and paychecks direct deposited and I can not touch MY MONEY because my card was never sent in MARCH!!!! This is May. Are you kidding me? I have contacted a lawyer and will be contacting my local news station.


James May 4, 2015 at 1:32 pm

Out of date food on the shelf for the 8 time have spoke to all members of management and no change


Tabitha May 2, 2015 at 6:43 am

on April 22nd 2014 I bought a Sanyo 55 inch TV when I purchased it I also purchase the extended 3 year warranty I was informed the warranty covered all and I mean all damages the screen is cracked I cannot get it fixed or replaced after I was told the warranty would cover it right now I am out $594 please help me in resolving this matter I would either like my TV fixed a new TV or my money back so I can buy a new TV please let me know how Walmart is going to help mebefore I contact the Ohio Attorney General as far as I’m concerned I was sold a fraudulent warranty please contact me via email ASAP thank you


Deidre Zackery May 1, 2015 at 10:29 am

Good morning, I am writing to you because I am a very upset patron of Walmart. Myself and my coworker was in store # 4446 on Friday 5/01 at about 6:50am. Once we got our items and purchase our things. First at that time of morning there was only 1 cash register open and the store was full of customers. Second she was very slow and when she asked several other reps to get on a register all of them stated that they were off and at this time the line is growing. Third the cashier tape ranned out and it took her 10 minutes to fix by this time me and my coworker was late for work. The cashier also flipped her light on to get a manager and no one ever came while we were there. If this is the kind of customer service that you have I will stop going to your stores. Everytime I go into this store I have never had a good exiperence. Being that I work in the customer service field this makes your company look very bad. More registers need to be open for the morning rush in that store. I have made this complaint to your management team and still nothing has been done.


Eric Myers April 29, 2015 at 6:24 pm


My name is Eric. I am a regular satisfied customer of Wal-Mart and Sams. The issue that I have is as follows:

Over the last 8 years, I have purchased three different Vizio Tv’s from Sams Club. Two of those TV’s had defects, within the one year warranty period. Sams Club took great care of us and convinced us to exchange for a different Vizio each time. We did. However, the last Vizio that I purchased ($1,300.00), stopped working this last week (2 years old), and I was told by Vizio, that since we are out of warranty, that they could not help us, but had the nerve to try and sell me another TV, at a slightly discounted price. Can you please help me? Thank you for your time and consideration in this matter.


sarah lutz April 28, 2015 at 8:30 am

well ive poured over a hundred and fifty dollars into this stupid cellpne from wallmart with your walmart family plan and just last week made a 40 dollar payment woke up to my cellphone being shut off and the guy who odnt speak english on the customer service line telling me theres nothing he can do about it, i did not just pay that for you guys to shut it off a week later what the hell is going on??????switching to metro thanks for stealing my money.


sherry vec April 23, 2015 at 5:25 pm

I am writing to you because I am a very upset patron of Walmart. I purchased great value twist tie bags .I put instructions in there for students I printed 100 pages to stuff and I was left with 24 papers that means I was shorted 24 bags the box says 100. This is outrageous because most people just use them randomly and would never know. This needs to be looked into.


Herbert Swilley April 23, 2015 at 5:24 pm

if Walmart was such a great place. why do they treat the truck drivers that bring a load in like trash. Lowes that should be unloaded in 2 hours. Why does it take Walmart four. also all the employees at the distribution center have very bad attitudes. they also talk to drivers like their dogs or something. your employees should learn to treat other people like they want to be treated. or maybe you should get rid of those employees with such bad attitude. because it also reflects drivers wanting to go shop at your be honest I’ve never heard of a driver that likes delivering to Walmart. it’s because of the way the people talk to everybody.


buzz turner April 20, 2015 at 8:07 am

Why if Walmart is a family oriented store you would leave 1000 Texas employees jobless??? Is it because you are a non christian based company now??? Or your working for the Chinese??? Or Russia or even worse the Muslims??? Why are you shutting down stores tell the truth …Walmart is anti American anti white anti christian Walmart and FEMA the number if the beast …I will say if spend money at Walmart STOP NOW Walmart supports every thing that is wrong with our country


PJ April 16, 2015 at 11:59 am

What I don’t understand about this company is how some Managers mistreat their associates if they don’t like them. I lost my job because of this reason leaving me to raise my two daughters by myself. I worked over seven years never missed work nor was I ever late. I didn’t have any write ups or anything and they fired me because my co-worker and Ops Manager didn’t like me. I was aware of all the things that was going on and went to my Ops Manager about them. I loved working for this company but hopefully one day they realize how they mistreat their associates. They had my co-workers watching me told them to copy & paste things I do on the computer. I was so nervous everyday at work be cause of this and finally because I deleted an entry out of the door log they fired me. Didn’t try to work with me or anything but I had some other associates to call me and tell me so much that was going on with them watching me for over six months to find something on me. I pray for these so called Managers and my General Manager because they need it.


Sara McCarthy April 15, 2015 at 11:49 am

As a Christian I will no longer contribute any support to a corporation that is attempting to undermine my religious freedoms. I urge Christians to boycott all Walmart Stores and show our opposition to attacks on Christianity by spending our money at businesses that support our Christian values.


Anonymous April 13, 2015 at 9:26 am

Why would Walmart employ stalkers, drunks and lying thieves and even allowing jail time as an excuse to call in an entire week only after his house arrest ..
Walmart not only praises this type of man in the workplace but they fire young ladies for coming to work late as they tend to a young child, sometimes having her arrive late only to find she’s jobless as result but ernie charles metzner of rogers Arkansas can be absent as he sits in a jail cell only to return to his job and even get paid for being jailed.
Who isn’t getting these messages to the Wilton’s??


Carol Aityassine April 10, 2015 at 10:32 pm

Almost 2 weeks ago my husband was eating some chicken wing sections (Great Value brand) and ended up with a small nail stuck in his tooth. Thank God it ended there and he did not swallow it. But I have complained twice by email, and even sending one of the emails with a picture of the nail compared with a penny so the size of it can be seen. As of present, we have not gotten a reply from anyone. One of the complaints was sent to the local Walmart supercenter where the chicken wing sections were bought. I am very disappointed in this. I will probably never buy them again due to this and even consider shopping elsewhere for groceries due to the lack of response by Walmart in this regards.You can be sure though that I will not quit complaining about this, but at this point an apology isn’t worth it. The delay in responding to me shows a lack of concern for their customers.


Linda April 8, 2015 at 8:01 am

I am a current Associate at Store 4288. I have been trying to call the Open Door line for some important issues I am experiencing with retaliation and harassment. I have been trying during their hours of 7:30am to 5:30pm across all time zones and they are always closed. What is my next recourse? Thanks!


Dylan April 9, 2015 at 7:58 am

Hi Linda, When I was working with Walmart I worked at 2273, I experienced a similar issue, not being able to find the open line I used the online form for the walmart global ethics system. Here is a link for you!


J.Stitt April 17, 2015 at 5:54 pm

First I would like to speak of a very nasty electrician working in our deli on 04/15/15 he was harassing us about leaving the cooler door open when we were in and out getting our customers what they wanted. But he refused to wear a hair net and said he didn’t have to listen. After my shift I went to tell the store managers Jessica and Glenn who were on that day,, and all I got was yelled at that they didn’t blame the electrician for being nasty to us and we were all to blame for the problem. Jessica talked to me like I was her worst enemy and Glenn just agreed. I’m sick of their disrespect and rudeness. I’m supposed to be able to go to them and express my concerns without fear of being treated in that manner. I’m 59 yrs.old and I never seen such close minded, nasty personalities to have positions like that!! They do not ever talk to each other like that,, so that proves that they know the difference. We would all like an apology for the electrician( why was he so mad for making a days pay anyway?) and I want respect from the managers.


J Stitt April 17, 2015 at 6:00 pm

I just wrote my grievance without naming my store which is 2195. My story is above this. J. Stitt


LeSure Cary April 7, 2015 at 1:39 pm

I would like to talk to someone A.S.A.P.,very important. (909-994-****)About a job.


Carmen April 6, 2015 at 6:22 pm

Call the phone number and don’t press any buttons wait for the operator to come on and make your complaint.

I am calling now and I will decide whether I will shop at Wal-Mart again based on what I find out. When I worked for Wal-Mart from 1998 to 2008, we were allowed to be Bible Believing Christians. Now, if you were in management, you pretty much had to tow their line. If the store has been compromised by those in the homosexual movement and has decided to go along with their discrimination campaign against Christians, then that would get passed along to the employees and they would be educated about what views they are supposed to express.

It would be a real shame. I don’t think that Sam Walton would have agreed with the homosexuals. He was a real man. His wife would have had none of it, I am sure.


Dg April 6, 2015 at 6:05 pm

I was an employee at Walmart store 1027 until yesterday when I had to deal with very disrespectful employees that take about their other co workers. I also had to deal with being told to do things even though they was not management. I think because I’m a new employee and they been there a long time they can tell you what to do and when to do it. That’s not how I work when we work it’s as a team not individually. I will not want to work at the garden center even again not with people like that and someone needs to address it.


Jimmie April 6, 2015 at 4:04 pm

He Stopped A Punk From Stealing $1,200 From Walmart. How They Repaid Him? We Need To Boycott Them!

Why would this manager get fired. People stealing from Wal Mart just makes prices go up on what the public buys. maybe he should have been given a raise.


Will April 3, 2015 at 9:06 pm

I am a 46 year old college graduate and a Christian who is now offended that wal mart does not like me thinking that marriage is between a man and a woman only and the best way to raise a family. I will now not ever shop at wal mart again and I encourage other Christians and lovers of freedom to do the same. NOT one person ever said that gays would never be served in any restaurant in America some as do I could not participate in a gay wedding with there products. As a result a simple referral to a gay marriage affirming business owner would solve the problem. BAN WALMART. MORE CHRISTIANS SHOP THERE THAN DO NOT!


Anonymous April 2, 2015 at 2:44 pm

I can’t find an email address for your CEO Doug McMillan or any of your executive staff so I hope you can pass this along to all of them. Please remind him that it’s the customers that made Walmart what it is today. Without us customers, Walmart would be nothing. If Mr. McMillan has personal views about the Arkansas religious freedom law then he should voice them as a private citizen. Not as the voice of Walmart. I do not agree with Mr. McMillan’s decision to make this the companies view. I will no longer shop at Walmart and I will also discourage others from shopping at Walmart. My decision is based solely on the fact that Mr. McMillan has turned this into a company view instead of a personal view. I believe he is trying to use the massive Walmart machine to influence public policy. That’s not right. Whether you agree with this proposed law or not, this should be left up to the public, not large companies trying to dictate public policy.
I don’t believe any individual should be discriminated against. I also believe that the LGBT community is working very hard to get the freedom and rights they deserve not unlike the religious community looking for the freedom and rights they deserve. Just because the religious community may hold a different view than the LGBT community, doesn’t mean they don’t deserve the same rights and freedoms. It is interesting how the LGBT community wants to squash the religious community’s freedom and rights in order to get the rights and freedom they think they deserve. It doesn’t make sense both religious community and LGBT community are both fighting for freedom and rights for themselves. Why should one be more important than the other, just because one community thinks the other has an unpopular view? This is not something a company should get involved with this is something that the public needs to deal with.


B Anderson April 2, 2015 at 2:39 pm

I have been a loyal customer to your stores over the past 15+ years. Your recent involvement in denying Religious Liberties has ended that relationship. You have a false façade that has been increasingly apparent. You have now lost my family as a customer and I will be sure to let everyone I know to take your stores off the shopping list. I wonder how your founder, Sam Walton would think about how your are running the ship?


Kain Kuglin April 1, 2015 at 7:58 pm

I am a very loyal customer of Walmart. I am extremely disappointed that you stepped into the Arkansas Legislature’s attempt to protect the number one Bill of Right the Freedom to practice your own religion. The assault coming from the left biased media is a very sad political attempt to attack this right of all Americans and make it look like gays are discriminated against. Perhaps a Gay person will be taken to court some day and fined because he decided that he consciously deeply believed he couldn’t bake a cake for a homaphobe. I know several Gay people that are staunch supporters of religious freedom and are insulted by this attack also. You look as foolish as Tom Cook of Apple.

Karin Kuglin


JR April 1, 2015 at 4:21 pm

Why is Walmart turned against religious freedom. Why do you not support the basic freedom of people to practice their faiths?


Rocky Parsons April 1, 2015 at 12:32 pm

I really don’t care what COO Doug McMillion thinks about the Arkansas religious freedom law. He is entitled to “his” opinion like everybody else, but he has chosen to insert himself into the public arena. Mr. McMillion should tend to business and leave the politics at home. Sadly I will not be going to WalMart again.


Shane March 31, 2015 at 2:49 pm

Arkansas “anti-gay law”
I believe Wal-Mart who serves all people of all differences should be more vocal in the fight against the HATE that will be allowed in their home state of Arkansas. If this bill is signed by your governor and Wal-Mart sits idly on the “mostly silent” side, unlike Apple and other major corporations, this will be a blemish on your home state and the people who shop at your stores.
You must know you employee LGBTQ individuals and you must know that we shop at your stores. Will you sit back and allow a Christian conservative to not check my husband and me out in his/her checkout line? Will you condone your mechanic to refuse services of changing our oil or rotating the tires on our cars? What about the young gay or lesbian couple who can’t afford to buy their wedding rings at Tiffany’s, will they be able to buy the most symbolic sign of a marriage from your stores or will their happy day be turned into another nightmare of hate and when your employee turns them away?
I am only one voice in our fight for equality; you my friend, Wal-Mart is thousands of voices, voices that stand next to you at one of your stores, in the office next to you, vendors, people who want you to sell their products. As you can see, Wal-Mart, reaches many voices and many of those voices belong to the LGBTQ community. We all may not be “out” but we are all a part of one diverse group that thinks wisely about where we spend our hard earned money.
I implore you to not be on the wrong side of history in this civil rights matter. Don’t fall under the cloaked version hate and bigotry that your home state has on their agenda.
Thank you for reading,
Shane Robertson


brian bennett April 1, 2015 at 11:14 pm

i am so so fed with gay people dictating their rights.if own a business, i decide my products or services.if i do not want to have special products for you,go shop at a place that not force your atheist views on me.bill clinton and obama already passed this are the bigot and hater of living as close to what GOD are not being want to disrespect people like me.why do you want to spend $$$$$ that a business does not want you as a customer?you are the hater


Anonymous April 2, 2015 at 2:57 pm

This is not a Walmart issue. You should continue your quest for equal opportunity in a public forum.


Annomus March 29, 2015 at 1:05 am

To whom it may concern I am an associate at store 2712 in myrtle beach sc and I am a little upset about another associate she works on the ims team and her name is Amy she works third shift I just found out she paid my cousin to key her car so the lawsuit she is filing against the company will look better the lawsuit is for an accident she had a couple months back but she figured she could blame another associate she doesn’t like and get him fired and help her lawsuit at the same time I have gone to management with this and they told me to keep my mouth shut or they will coach me they let her do what she want and now they are offering her a dept manager position from what I have heard her husband took her supervisor test for her so she can move up a couple of us have called the ethics hotline and still nothing has happened I have personally heard her say racist things in the back room to another associate things like you can’t do that cause your black i told one of the support managers about her paying my cousin to key her car during the investigation into it and they told me if I say anything to the store manager I will get terminated so she we all got call into the store managers office one by one we all were afraid to say anything there is a lot of favoritism going on in that store and we are all fed up with it I don’t know why I’m posting this here it seems like you people don’t take us seriously all you guys do is look the other way so I hope people will read this before applying for a job at store 2712 myrtle beach sc so they know the type of people they are gonna work with


debby March 28, 2015 at 4:14 pm

Walmart at emily drive in clarksburg wv.has the rudes csm’s they have no respect for the cashiers ,they treated them very poorly .and then tell customers we can’t keep cashiers wonder why?I’ve seen it and I’ve heard it.and shift managers do nothing about it some cashiers don’t report it because they are afraid of losing their job,so they stay there and take it.what happen to sam waltons have respect for your fellow workers.another thing instead of putting up a sign saying no alocholic beverages sold at this reg.(because they have an underage employee) they make other customers like myself stand there 10 to 15 min.waiting on a csm to come ring that person up.its not fair to the cashier or to the customers.this is one store who needs a mystery shopper and someone from corporated to come and talk with their employees one on one and see what’s happen in these stores I’m not even an employee and I see it.thanks,and GOD Bless!


Krysty goodwin March 26, 2015 at 5:53 pm

to whom it may concern.

I really dont think it will concern anybody..but here it goes for what it’s worth.

I went to a beautiful ..big WalMart at city base San antonio..tx… To buy some paint..went to the paint department..nobody there so asked a clerk to please send somebody over..I waited 20mins and nobody showed up..not just me but others were waiting too..
Same thing at Rigsby and 410.San Antonio.tx..this time waited 30mins with 3 others who also needed assistance..not only did we not get any help ..we could not even get a manager to talk to..I guess they all were on a coffee break..
You are loosing a lot of business .. I am going to buy my paint somewhere else and I assure you it will not be Walmart

Krystyn goodwin.


Matthew Miller March 24, 2015 at 1:10 pm

I had three job interviews at your cobleskill ny 12043 wal mart i was honest when it came to my background check before it went to your third party and i couldnt recieve the letter in the mail because your third party said they cant send it to a post office box so when i asked the guy who i couldnt understand at all it sounded like they said i wasnt able to work at wal mart due to my background check for the produce section i have asked for your co. manager who offered me a job by leaving a note for him to call me back because he was in a meeting and i havent recieved a phone call from him since then as a person who is on probation we are required to be working but nobody gives a second chance i am able to be bonded and so fourth but since i cant get an answer out of sue or rich not giving me a phone call im a bit outraged because it seems like im not getting anywhere and feel like your company is discriminating me because of my background check and im finding the discrimination that your company is dueing really wrong i am not happy and living on unemployment which is almost running out and im trying to get back to work and your company in my area was the only place thats giving me a chance for work but hen take it away because of my background check which is discriminating


Anita LaForte March 23, 2015 at 10:14 pm

I live in Trumann , Ar. my son has autism , MR , ADHD & other disabilities & has the mind of a 2-3 year old . My son took an apple & started eating it when his aide looked away as soon as she seen what he did , she was going to pay for it when she got done getting what she needed at the store. An employee stopped them & told him he couldn’t do that & his aide told her that she was going to pay for it . My son’s aide explain my son’s problems & that she was going to pay for the apple .
My complaint is that I see kids & other adults eating grapes , bananas & other fruits , I’ve seen them eat chips , I seen parents give them chips & other snacks while they shop to keep their kids quite , I’ve seen kids & adults eating candy bars & when the kids eat the candy the parent throws the wrapper away & no one says anything to them & there isn’t a scene made about it but yet when my child with disabilities gets an apple that will be paid for by my son’s aide the employee has to make a big deal out of it . I don’t know who the employee is because my son’s aide was pissed off at the way the employee talked to her all the aide remembers is she was middle aged .
When my son is the only one who gets singled out for the same thing other people do that is discrimination against a person with disabilities & special needs , half of the people knows my son & his aunt works there at the same store. If I were there wouldn’t have been such a big deal . I & my son’s aide pays for what we get & what my son gets I’m not like other people I’m an honest person who doesn’t like my child being singled out like he was.


Yvonne March 23, 2015 at 3:39 pm

There is a new Walmart super center being built in Florissant Missouri. We have heard that it is due to open about May 2015 but have been unable to confirm that. Looking forward to shopping in the new store. Please tell us what the estimated opening is.


The customer that fired Walmart March 23, 2015 at 1:29 pm

To whom it may concern,
I am a very dissatisfied customer…rather, a former customer. I will not only share my reason for no longer being your customer with you, but with everyone I come in contact with. I will use every outlet I have to let others know of the customer mis-treatment Walmart now condones.
It is clear that Walmart has lost the principles it was founded on. Sam Walton once said “There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.” So, here is the reason you have been fired….
I have recently completed a baby registration on I was a bit frustrated at first because this process has been removed from the stores and now can only be completed on line. This leaves your customers at a bit of a disadvantage of not actually being able to see the product they are registering for. However, I understand that a large percentage of shopping is done on line so this was something I could overlook. I had 2 baby showers….registering at Walmart meant that I exclusively drove hundreds of dollars into your company. If I would have known then what I know now, there is no way I would make the same choice and I will do my best to make sure that others do not make the same mistake.
I was very specific when registering, choosing items according to the features I needed. One of the items I was very specific about was the Pack N Play. I was having my son via C-Section and picked out the Pack N Play that had a changing station, diaper storage and a canopy. I picked this item because the features would help me best in caring for my son while recovering from surgery. I received the item I registered for at one of my showers and when returning from the hospital, put it together, only to find that the pack N Play that was in the box was the wrong item.
I went to my local Walmart (on 82nd and Milwaukee in Lubbock, Texas) where I have now found out the item was purchased. When attempting to exchange it for the actual item I registered for that should have matched the box, I was treated as if I was the one that had placed the wrong item in the box. I asked for a manager and I was presented with Joe, an assistant manager that told me and my husband that he would not exchange it, even if we were able to track down the original receipt from the person that gave me the gift. Joe point blank told us that he could not exchange it because he has no idea what WE did to the actual item. I was shocked that this man basically just called us criminals. There was nothing in his demeanor or actions that even attempted to remedy the situation at hand. According to him this was our problem and Walmart had no part in it. Since when is this the way Walmart treats their customers?? I understand that there are people out there that do shady things…obviously…as it seems that someone switched the item that we ended up with. However…..applying just a bit of logic to the situation….if I were the one trying to do something underhanded why would we alert your staff to the issue?? Your staff doesn’t take the exchange out of the box, assemble it and match it up with the original packaging. We could have just packaged it back up and not mentioned it at all….and then it could have been the next person’s problem when the same thing happened to them. However, we wanted to spare the next person the frustration and disappointment that we went thru….and this made us criminals. There is no situation that EVER makes it right to treat a customer the way we were treated. My husband told them we would go to a different location for a resolution….we then found Kathleen at the 4th and Frankford location who quickly provided a resolution by allowing the exchange….only to find out that the item we needed was not carried at her location. My husband then wet to the Quaker location (the one we had told Joe we would go to for the resolution). When explaining the situation to the assistant manager there, he was told the exchange would not be a problem and this issue happens occasionally. However, when the assistant manager called for the manager (Carlos) to override the exchange (he had received a call from the previous assistant manager, Joe) and now this manager too denied the exchange. Carlos told my husband the same thing and used the exact same verbiage that Joe used, once again it was insinuated that we were the dishonest party…and even if we had the receipt/gift receipt we were told we still could not get the correct item. It is appalling that this is what Walmart has come to and that your staff feels that it is acceptable to insult their customers in this manner. We are basically at the mercy of these employees of yours such as Joe and Carlos…and we have no recourse. We are the criminals, instead of the ones that registered solely with your company that brought you revenue that should have gone to another business that values their customers more than this. You, Walmart, have lost sight of your original vision. You have turned against the principles you were founded on. You have turned on your customers that have passed up local merchants to give you their business. No longer will this be the case for me and my family…nor my extended family. I will do my best to make sure you will not have the opportunity to do this to others. I will contact as many news, social media outlets and personal contacts it takes to get the word out. Your prices aren’t as low as they used to be and you will find that customers would be willing to pay a few dollars more to be treated as they should be.
I am sending this email to the store locations that I dealt with yesterday as well as the district managers/any corporate contacts I can manage. I am including the 4th and Frankford location, not as a complaint, but a compliment to Kathleen, who was the one part of your management that actually tried to resolve the situation and provide true customer service. If I were in any influential part of Walmart, I would look for management more like Kathleen and move the employees like Joe and Carlos to a position where they did not have to interact with and ultimately lose your customers. This email will also be forwarded to as many local news outlets that I can find. This treatment is not right and it should not be allowed…if I can prevent one other customer form being treated this way, I will.
Rest well knowing that you have employees like Joe and Carlos who have cost you customers that have been loyal to you for over 25 years…. and as Sam Walton predicted…you are now fired.


Catriona April 1, 2015 at 1:16 pm

You should write a letter to the president. The employees will know that they have been complained about, and hopefully their management will deal with them.


Grace Bell, Esq. April 9, 2015 at 10:24 pm

Write a written/typed (hard copy, U.S. Mail) letter to CEO Micheal Duke at corporate address shown above. Even though he will never see it, the fact that his name is there will help your resolution of the problem down the chain of command. With all due respect, may I make three small suggestions. In Journalism class, one is taught to “always limit paragraphs to 6 lines at most” & to avoid long, rambling, run-on sentences. Leave out the ramifications about Sam Walton & how you are firing them.

In business writing, one is taught to politely state what resolution you would like to take place in the matter, usually in the last sentence. One is also trained not to make threats of any nature. I would suggest you start your first sentence with politely stating how many years your family has been a loyal Walmart customer. Then cut out all the unnecessary details such as you were having a c-section & why you choose that particular item in detail.

Stick with the basic facts. You registered for shower, opened item received & found another item in the box which had been opened & retaped. Returned to store in “Richmond”, store mgr. Joe refused to correct problem. Went to store in “Baytown, Asst. Mgr. Kathleen was polite & more then helpful, but didnt carry the item. Went to store in “Wakefield”, store mgr. Carlos, was very nice, but actually took a phone call from “Joe” telling Carlos you were some kind of criminals. Carlos then refused to exhange item. Then politely ask him to arrange for an exchange approval at “named” store. Good luck!


Norm Rourke March 22, 2015 at 5:03 pm

FYI: I’ve tried to submit the following through your “contact us” form but, like some of your “Associates”, it doesn’t want to communicate. Perhaps you’d best tweak this “contact us” site to make it more user friendly…and operational.

We live in Brownsville, TX and recently visited your new store in Los Fresnos (12 miles distance). My wife wanted to see if the store had a particular bicycle she was interested in buying. Going to the toy department, she encountered two Wal Mart employees attempting to put a battery powered child’s car in a rack above the bicycles. She asked them if they had the bicycle she was interested in seeing.
They could not (would not!) speak English!
They had no clue what she was talking about and after several frustrating minutes of sign language, a few Spanish words she knew, she gave up.
This is ridiculous! You are an American iconic business, and yet employees in your stores cannot (will not…as our Hispanic friends say…speak English!)
This is not the first time this has been encountered. At the Sam’s store on Alton Gloor in Brownsville, she had the same experience when asking for a particular product…the female “Associate” did not (would not!) speak English!
We (Anglos) may be in the minority here, but this IS America and English is our language. So why don’t your “Associates” speak it? Just because the Hispanic population is larger and many Mexicans come across the border to shop, should not preclude your (or any merchandiser) employees for not speaking English especially when it’s clear many shoppers are NOT Hispanic.
You (and most other people) would be surprised to learn that most Hispanics who are proud American (legal) citizens object to this laziness (as they call it) of not speaking English. They also object to the attitude many have that they should be given a free ride while their ethnic kinsmen/women work hard and pay taxes. Unfortunately, most politicians and PCers don’t understand this situation because they don’t talk to those who work hard, pay their way AND SPEAK ENGLISH.
It is very disappointing to learn that Wal Mart/Sam’s continues to add to the struggle to convince some Hispanic people to use English when dealing with customers…especially Anglos. FYI: The thousands of Winter Texans as they are called who come to the Rio Grande Valley every year pump in an estimated $700 million EVERY season (this can be confirmed by the local chambers of commerce). These people come from many northern tier states and Canada. And the major complaint they have is that many Hispanics will not speak English.
Our experience at your Los Fresnos store turned us off and we will not return. There are other options both here and in nearby Harlingen where businesses understand the importance of communicating in English.


Melinda Parada March 19, 2015 at 7:39 pm

I’m from Glendale az my name is Melinda Parada I’m retired disable I been treated like trash by one of the managers I got people who witness my tragedy I went thru I’m a retired manager and never never I been or seen any one so heartless and cold I’m going thru a lot since that nite I want to scream out and want the whole world to see my visit that note I been having note mares I been crying for the pain I got in my heart and soul I’m scared to go by Walmart I yryed to go in I can’t I sat in my car for a hour and cryed tryn to push my self to go in but I couldn’t so if any body sees this PLEASE HELP I’m begging you like I begged that manager to help me I need closure I need that manager to know what he did he killed me inside and I’m scared and feel so little I yryed to get thru with manager he is on vacation I been calling leaving messages next day no one knows what I’m talking about I been on hold for 4 hr just to explain and again go thru that pain again and again I’m screaming out for help I been thinking to call channel 3 I think his name is Joe he helps solve problem if you see this Joe anyone help I want everyone to know how it can destroy a person being so cold and mesm I don’t know why but I’m asking is it becus I’m disable and was on a Walmart scooter why I need to know WHY I got so much pain I know when that video is shown I will feel my pain a man did he helped me bless him hePAYED FOR MY STUFF CLOSE TO $60 DOLLORS IMAGINR YHAT BY ALL HE ASKED FOR IS IF I RUN IN TO SOME ONE LIKE ME TO FO THE SAME ANOTHER LADY WALKED UPTO ME AND SAID FONT DO THAY DONT BEGG TO THAT MANAGER LOOK AT HIM HE DOSENT CARE GODS WATCHING AND HE SEES YOU SO INSTEAD LET ME PRAY I KNEW SHE WAS RIGHT SO I PRAYED WITH HER I DONT KNOWVWHAT WOULD OF HAPPEN IF THOSE 2 NICE PEOPLE WEREN’T THERE I HAD A HEARTATTACK 2 YEARS AGO THAT NITE I THOUGHT I WAS GOIN TO HABE ONE I FEEL THAT PRAYER FROM THT NICR LADY HELPED ME THNK YOU SO IM SAING AGAIN please help me get someone to hear and help me that kid manager pays for what I’m going thru please my name is Melinda Parada


Felicia walker March 16, 2015 at 9:21 pm

I purchased a 12 in one multi game table from Walmart in Summerville SC. A lots of the parts were missing. I spoke to an associate at Goose Creek Walmart about it. The lady was nice and pleasant and told me to call back to the store with my receipts information. I called walmart in Summerville SC tonight. An associate pick up the phone from electronics department. I explained my situation. She puts me on hold for along time. The phone start making noise and I hanged up and called back. The phone ranged many times, finally an associate from lawn and garden picked up. I explained my situation again. He put me on hold. He finally came back on the phone with no way of helping me. He asked witch dept. I need to speak to. I told him I will rather speak to a manager or someone at the customer service desk. He tolde no one is available because they were bussy with an accident in the store. I asked if the incidents takes all of the management and customer service to take care of one accident in the store. I was told no one is available. This is unacceptable. Walmart has gotten large/big to serve their customer. The quality of your service is ridiculous. I went to buy one of the big tire bike for my son again yesterday. It took forever to get someone to finally help us. I mentioned to one of the CMS. She acted as if “so what”
This is the same store in Summerville SC.
I am very displeased with Walmart not to talk about other incidents. Those CMS sometimes takes forever. Sometimes they wil be standing right their doing nothing and customer and cashier waiting for respond from them. I have to call the service desk one day standing at the cash register because they took too long. Am aware you have a faster system in place, but if the CMS don’t respond the system is useless. The game table is for my special need son. He cannot even play with it. I called theanufacturer, because the instruction in the manual say to call them, it was a waste of my time. I know am just one person making a complaint. But I am ur customer and am not satisfied. U may choose to ignore my complaint or u can do something about it. Thanks


e.w March 16, 2015 at 6:19 pm

How come we are not getting the $13 for department manager?. We watched a video stating that we will get raises, and none of the department managers at my store got 13. And none of the managers seem to know what is going on it would be nice to know!!


priscilla polite-jackson March 16, 2015 at 11:07 am

To DM Marilyn, This is Priscilla Polite-Jackson, I am deeply sorry about the incident at store #0588. I wasn’t being mean or rude, i thought i was doing customer service with a smile. I really didn’t mean no harm. Customer’s joke with us all the time and we do the same. I had 2 coachings already and i was on my best behavior, smiling and talking more with the customer’s. I would like to get another chance to show u and everyone else i have great customer service skills. The camera can be viewed and it will show i was not being rude. I look forward to hearing from you soon. Thank You


Old employee March 9, 2015 at 3:48 pm

Someone really needs to investigate the Owosso Michigan walmart store. The turn over rate for employees getting fired and quitting is about ridiculous! I know for every new hire walmart spends money on training and drug test , well Owosso walmart has to be loosing big time . Also the manager celest does not listen to her hard working loyal workers nor when a problem has been brought to her attention she doesn’t adderss the problem . A few of the coaches are totally racist and very rude to customers and employees. You really need to look into this Walmart and while doing it keep in mind it’s not all the employees fault they quit or get fired for ridiculous reasons it’s the managements fault . I beg u to investigate store 1733… They are loosing a tone of sales because of the work of people knowing someone wrongly accused or fired for stupidity. I myself and family love Walmart and the items sold there but with unhappy employees it’s not a very pleasant place to shop . I hope someone in corporate takes this letter serious and takes control of the sad situation .


Marcos A.Lebron Morales March 7, 2015 at 10:07 pm

I need help for get my business e-mail


fred March 4, 2015 at 9:18 pm

why in the hell dont you do some thing about marion sc wal mart store
i spent at least 30 mins in line at there pharmacy today while the workers talked on their cell phone. i had to stop getting my med there a year ago because all the screw ups and the time spent in line and i see today it aint changed one bit.


Debrah Snider March 6, 2015 at 1:21 pm

Too bad you didn’t graduate grammar school where you might have learned to use upper and lower case letters appropriately. Of course with all the young teachers we have now, who probably went to the same kinds of schools you did, there’s no guarantee that you would learn that in school now anyway.


kenny dickhute February 25, 2015 at 11:28 pm

i was terminated in late march early april from store 1803 for safety violation and upon termination was told i was rehire-able … but when i went to apply in november,,, said i was not rehire-able… after months of the run around i come to find out they mislabeled my rehire status.. from safety violation to gross misconduct,,, and this is not only preventing me from getting hired at walmart but other jobs as well,,, i have contacted the store manager after months of this and still having to look into the matter,,,, something needs to be done immediately to fix this issue,,, or further actions will be taken on my part. Deformation of my character is not taken lightly,,, i now know why i was given the run around all this time…


tom March 1, 2015 at 1:13 pm



Audrey B February 25, 2015 at 10:26 pm

I have money on a walmart money card of $400 and I could not take it off because my card expired January 2015. I’ve called numerous of times to have a new card sent to me so I can pull my $400 off the card and each time the cart was not sent to me. I also had applied for the car to be sent to me Federal Express and paid $15 for this fee and was told later the card still have not been since out. I have no idea what I can do at this point. My rent is going to be due again coming this March and I need to pull that for $400 off the account in order to pay my rent and I can’t do so because somehow this card is not being sent to me.


Lepski55 February 24, 2015 at 12:35 pm

My daughter got fired for misconduct, we tried to call the human resource dept. in manville New Jersey and the corporate office for the reason she got fired . And they kept hanging up on me. Terrible store the people just don’t care they are inexperienced at all there jobs right to the top of the chain. Half of them cannot speak English and customer service never picks up the phone and when they do, it is the worst customer service I have ever experienced. Very nasty and inappropriate! They really need to give there people training ,it seems the customer is wrong and Walmart is always right. I wish everyone in the world would boycott there stores.


maria del socorro (martinez durham) February 19, 2015 at 7:43 pm

WALMART CORPORATE OFFICE::: READS LIEK THIS FOR MARIA DEL SOCORRO MARTINEZ DURHAM:::NEVER TO PAY AGIAN FOR ANYTHING SELF ONLY NAME ABOVE FOR DOCUMENTATION AND LEGALL AND LEGALIZED FOR HER ONLY HELPE WHEN NOTABLE TO OTHERS OWN AGE IF AVAILABLE PERSONAL PRODUCTS, NEVER CASH BE GIVEN TO THEM BY HERSELF OR NO FEDRAL AGENT:: OBTIAN ANY DATA OR I NFORMATION TO BE REALEASED TO HER ANY GIVEN TME OR DAY TO USE FOR SPECAIL REASONS AT GIVEN TIMES OR YEARS NEVER TO BE HELD AGAIN AT ANY JAIL OT HOSPITAL FOR ANY REASONS OR BACKERACTED BY NO ONE UNDER CONSTITUTIONAL LEGAL RIGHTS:: THEY ARE MEMBER OF THE F.D.I.C AND PART OF THE LENIAL LENSED OF ANY LOCATION THEY WERE USED TO OBTAIN INFORMAION FROM ANYONE TO LOOK AND THINGS OR TO KNOW ABOUT IF NEEDED:; PERSON ABOV IS NOT PAY FOR NOTHING SHE HAS BEEN IN A AREA WHERE THEY HAVE CHARGING HER FOR EVERYTHING THEY WHICH IS THE GOVERNMENT OF THE AREAS MENTIONED DID NOT MAKE PAYMENTS TO HER:::STATE OF BIRTH THE Val Verde, Del Rio , Texas:: control number is 61430 deputy alma batcher register number of 216 date recorded was April 28,977 it is nlimited thier is no time frame on it witness of a Jo Coolie::; jamacian area of a person who authorized anything in the world from a back time she is no longer with us or her son but has it was done for her lenses to assit them in thier areas of:::: it was for her family only and it was to keep warm in cetian times of the years we still do advertising of products and certian things of the climates and nothing of the regions they cannot monatour them like we used to :: please:; special lynail lenses have not been used them for what she needs to of them over the years now they hav eben used tremendously over the stortes in the area nd over the areas of her stay but no payments towards he have been made to her nothng to her:: for observarional purposes for things and knowledge of others but with all power to obtia information of any passenger of any kind to support herself or others if asked buy full payment and no one else but th name above:::: go ahead and authorize this for her now all over in the walmart stores with a code of allownace to shop for her needs::: today can you ok it now and ok it with a protective entrance not to be touched or grabbed inside of the store or hurt while in thier anywhere:::: specail intelligence of the c.i.a who passed away from no one helping him he gav me his unit of all of any of the any c.i.a’s if needed one day can oyu ok it now i can move on and say i got in for me to save anyone in my age group but to help with others of his unit if thie were if they came to me:::;


Tracy Dibenedetto February 17, 2015 at 7:07 pm

Don’t shop at the Walmart on Old Hammond Hwy in Baton Rouge LA the customer service and cashiers are the rudest people I have ever seen. They treat any customer price matching very badly they don’t want to price match and they try to make it to where the customer won’t price match, they act like its a problem. I have been price matching for years at all the other walmarts and I have never had any problems at any other store. Today I was behind a young lady whom I’ve seen several times shopping and she always has a buggy full of groceries, she was price matching and the cashier a young colored woman with long orange hair went get an older colored woman from customer service to check the prices the customer service woman was on her personal phone checking every item the young lady price matched and was being very rude about it. The young lady kept her cool even though they were giving her a hard time about every item, then the young lady put a can of pasta and told them the price from another store, the price was more than Walmart and the cashier said sarcasticly its a lower price here, the customer rep said no she wants to price match then price match, the young lady grabbed her purse and told them I don’t have to put up with this crap i spend to much money to be treated that way and left two buggy’s full of groceries at least three hundred dollars worth. I also walked out and I told the young lady she needs to report them that she isn’t the only one they treat like that. I can only imagine how many people walk out of that store because of the people who work there.


Vivianna perez February 17, 2015 at 5:13 pm

Hello I placed an order with your company on nov 14 2014 and I have yet to receive it Walmart is stating I signed for the package and I did not ups has proof and I also have proof that I did not receive the package ups has sent an email to your company stating I never received it and won’t send me my credit back to my account I keep getting the run around and nothing has been fixed this is my last time trying to resolve this issue before I file suit I have been a Walmart customer for 15 years and have never been treated like this can someone from your office contact me
Thank you Vivianna perez


Michael R. Sersen February 14, 2015 at 11:00 am

Attn. human resources,

Requesting a copy of my W-2 forms. How? I’ve worked in Sarasota, FL. at a new WalMart Neighborhood Market. It was on Beneva and BeeRidge. Said to contact you since they didn’t handle this at this partic store.

Michael S.


Sharon February 14, 2015 at 1:26 am

We have been in Apache Jct, Ariz. since Dec. 2014. Usually shop at the Walmart in Apache Jct, Az before we go anywhere else, but we are strongly rethinking the reason we should shop at this store. This store seems to be out of everything and if we ask why, all we get is an excuse or don’t why we are out of this and that Yesterday I went looking for a 3″ roller cover and they were out. They had 4″ but no frames. Today we went in for something they were out of. Asked the Supervisor on duty why they were out and she said I don’t know and turned and walked away. No one cares. First they said they were remodeling, then another one said they were holding off for an audit. Snow birds triple their customers and they don’t have inventory. I’m sure this isn’t the first complaint you have received. We don’t want to drive another 10 miles to go to Signal Butte. I heard there was even a piece in the local paper about this problem. Can’t you change managers or do something, or don’t you care either.


lee evans February 13, 2015 at 2:11 pm

my wife worked at your company for 8 years she was in charge of meat department she was fired because coworkers would not do there jobs she worked faithfully for your company worked extra hard to make sure stuff was done right spent her holidays working when other employes complained now she is being denied unemployment by your company im disabled so we are at risk of loseing our house over other employes not doing there jobs and lack of teem work from management please look in to this


Terri Chriss February 12, 2015 at 10:19 pm

I redeemed $49.07 from my SavingsCatcher to my BlueBird (walmart/American Express) card only to find my Savings Catcher zeroed out and no money moved to BlueBird (supposed to double to $98.14).

I spent 185 minutes on the phone with Walmart Savings Catcher and BlueBird, going back and forth between them for two days. Now they are blaming it on a “Safari issue”, yet no one can guarantee I can get credit for my $49.07. Absolutely TERRIBLE CUSTOMER SERVICE. Sat on hold for over 30 minutes several times. I guess I’ll be writing Doug McMillon AND CEO Ken Chenault next. Maybe they will have better customer service skills?


Frank Brock Sr February 11, 2015 at 5:47 pm

Bad experience today at walmarts vision center “yet again” 173 Antioch Il. You people really need to get your priorities straight. I’m freaking done,done, done With your store and not only that but I think I’ll also see an attorney . regarding my experience today….


Robin Williams February 10, 2015 at 8:44 am

I have a walmart charge card and I pay my bill every month. Now they say i have 2 payments I missed and shut down my card. My bank has were the payments went through so now they have to investigate were the money went to. While all this is going on they are trashing my credit what kinda crap is that.


Angel March 21, 2015 at 10:04 pm

Sadly to say that credit card is not Walmart just has their name on it. I had same thing happen what happen was it was credited to different account with one number different.
Good Luck.


Lina February 7, 2015 at 9:18 am

I lost my car keys at the parking lot on 1/31/15 around 1:00 pm. I looked in the parking went inside looked around for like an hour. Finally I went to Costumer Services and asked if someone had returned some car keys. The answer was no one. I left the store and I came back after two hours. Went inside to Costumer Services thinking that maybe someone found my keys. By that time the manager was at the desk of Costumer Services and 3 of the same employees that were earlier,once again I asked, same response, no one had returned car keys, the manager not even went to look in the office. So I left. When I was at the parking lot looking for the key, a guy and his wife approach me and asked me if I was looking for some car keys that he had return two hours ago and he described my keys. I told the guy if he could go with me to Costumer Services because the employees were saying no car keys had been returned. We went inside, the guy recognized the employee who he returned the keys to and she was one that was saying no car keys had been returned. At that time she, herself, went to the office and gave me the keys. I was very disappointed with the way I was treated. Even the guy who found my keys could not believe the way I was treated. Two days ago a manager contacted me by phone but I went personally to see her, she was not there that day but I wanted to see the manager.

Very disappointed with my meeting with two of your managers on Thursday 2/5 between 4:15-5:00 pm.The costumer is NEVER right at Walmart.Giving me such a BS excuses for your employees behavior. I had been shopping in that store for years because its convenient for me and always with bad experiences , really I do not know why I keep coming back.

WALMART at 2300 W Atlantic Blvd, Pompano Bch Fl 33069 Store # 2962


Paul Hawn III February 6, 2015 at 8:58 pm

I see walmart wont care but i do i ordered something of and it got damaged before it got here . Well i got a refund on my gift card but it aint my fault they need to send it back and make it right cause i aint planning on reordering it. Lately been having more problems when i order things of i suggest take business else where


Catriona April 1, 2015 at 1:28 pm

All they can do at Walmart is actually refund your money back. They have no connection with the actual dotcom part. Now technically you were suppose to get your money back the way you paid for it. You should call and tell them about how many problems you have been having.


shaquadae crenshaw February 3, 2015 at 5:11 pm



Jean Bergquist January 31, 2015 at 10:23 pm


My daughter 28 and my two boys 8 and 9 went shopping in walmart my daughter just got paid on Friday. She bought over a 100 dollars worth of stuff like pillows clothes ETC. She had a confuter and some car light bulbs she thought she had rung up the blanket but she couldn’t fine the bulbs she figured they had fallen out of the buggy. When she started to walk out the greeter ask to see her receipt no problem then she had realized she didn’t ring the blanket she told the man that she needed to go back and pay for it he then took her my minor sons into a room where they questioned her searched her purse told she couldn’t call me. Look those are minors and I needed notified to be up there. Then police came the lady then tells my daughter to ask the cop if she can call me right there the AP was in the wrong you were holding minors. I am going to talk to a attorney I thank Walmart can be held liable for not allowing my boys to call me they were so upset. Walmart I have always shopped at your stores spent big bucks there but now Kmart and others stores will get my business I voycot your stores I shell spread the word no one holds my boys as if you were kidnapping them. Walmart in Lawton ok on Sheridan road is where this happened lady that did this we will meet in court you should be a shamed of your self. Signed a MAD MOM


Kari Tingley January 31, 2015 at 7:57 pm

It appears that everyone that has written on this site has had major problems with Walmart. The sad thing is, that no upper management will ever even see this site and read all the problems that all the Walmart customers are having and rectify them. I, myself have had major problems with Walmart. My son who is 13 and two of his friends who are also 13, went into Walmart and one of the children purchased spray paint. Well, it’s illegal for Walmart to sell spray paint to underage children. Well, you can guess what happened after that. Yes one of the children ( not my son) went behind Walmart and spray painted a crate. And yes, you guessed it, Walmart called the police and had them arrested. It’s funny, Walmart holds no accountable has to how the spray paint got sold to underage children. And yes, it’s all on video who purchased the spray paint. I am so sick and tired of Walmart not being held accountable for anything they do to their customers. It is sickening. It’s too bad upper management will not see any of these post. If they did they would be shocked about what all is happening at all their Walmart stores and to the customers, who are the backbone of the company. Without us, there would be no Walmart. That’s why I do not and will not shop there anymore. I have spread the word and I’m going to keep on spreading the word. So if you end up reading this post and you also have a beef with Walmart, I’m 100% with you!!!! I wish there was a way that we could all ban together and take down Walmart once and for all.


Litisha January 27, 2015 at 3:20 pm

NEED BENTONVILLE UPPER MANAGEMENT ASSISTANCE – I purchased a Microsoft Surface 2 Tablet & service plan on 12.11.2014 at 10606 N Mall Dr Baton Rouge, LA. I travel for my job and I am currently in Mobile Alabama. I did not previously open the package because I was not placing the tablet in service for my company until today! I brought the box to work with me today (1/27/2015) to set this tablet computer up at my office today, only to open the package and discover a piece of MDF (wood) in the box and no computer. This was in front of inspectors working on this job with me (WITNESSES) I contacted the Baton Rouge Store Immediately to report this! I gave the CSM I spoke to my contact and receipt information. I left my name and all my information for the STORE MANAGER to contact me because I am on a job assignment in Mobile Alabama and I am unable to leave my assignment to go to the Baton Rouge store. – It seemed BR store CSM was hung up on the time frame of my opening the box more than the issue that there was nothing in the box! I later received a call from assistant Mgr to be told is not Walmart’s problem they are not going to do anything because it’s been “since 12/11/2014”) – (I purchased the extended service agreement – I didn’t feel any reason to be concerned if it didn’t work – and did not need to place in service until today) After my expression of displeasure with that manager’s statement, another Co-Manager tells me they’ll have to file some claim to determine if anything can be done & it takes 4 to 6 weeks to hear back! I am on a contracted assignment in Mobile, I cannot leave my project to return to Baton Rouge store! I need to know what Wal-mart can do in order resolve this MAJOR ISSUE. It didn’t take me 4 to 6 weeks to pay Wal-Mart for the tablet computer the day I purchased it! And it certainly isn’t my responsibility to ensure the integrity of Wal-Mart vendors!
It feels my money has been stolen from this purchase of $538.14 for a tablet computer and extended service agreement NOT RECEIVED . Should I file a police report in Baton Rouge against this transaction?

1110 2600 7275 4062 0849 6 Dated 12/11/2014
Please contact me and I will gladly provide my phone number.
Litisha Parson


Angel March 21, 2015 at 10:19 pm

I would file Police report. I opened item in front of them under the cameras after paying for it never left store. They told me I would have to contract manufactor because it was used and broken. I was still shrink wrapped. Walmart did not want to give me my money back I was lucky police office in street cloths witnessed the whole thing. I told them I would call the police. Manager came gave me my money back. Good Luck.


John January 16, 2015 at 1:40 pm

In November of 2013, I slipped and fell in a WalMart store located in Las Vegas. The fall occurred as a result of liquid dish soap that according to the assistant store manager had been ” squirted on the floor by a child” . I broke a tooth,had several chipped teeth,injured my neck,lower back. After hearing nothing for weeks I contacted them. They put me in touch with Sedgwick, their insurance carrier. I was given a claim number of 7042868.They told me not to worry, everything would be resolved without an attorney. My out of pocket expenses exceed $1,000, none of which have been paid. The adjuster, a Sue Szanfranowicz, requested a a medical release form, which I mailed to a Chicago,Il. law firm at her request. After hearing nothing I contacted her in October,2014. She claimed she had received absolutely no paperwork. On Oct 9,2014 I mailed a complete set of records in my possession to a Lexington, Ky. an address she requested at that time. She called me on November 13, 2014 and said she had still not received any paperwork, saying she would check back with me in one month. I waited until January 9.Not having returned my call I called and left a message requesting a call back. Not having the call returned.I called her on January 13. I inquired as to why she had not returned my call, her response was ” so I didn’t call you, so what”. She went on to say she had still not received any paperwork. When I offered to hand deliver the paperwork her response was ” we don’t divulge our location.” At this point I wished her a good day,said goodbye and hung up.
Their (Sedgwick) job is to stall long enough so you just go away or 2 years so that you can’t sue
Bottom line is, should you be injured due the negligence of WalMart, DO NOT TRUST THEM. Do as I am doing RUN, DO NOT WALK to a personal injury attorney…


John January 16, 2015 at 5:35 pm

I’m uncertain how you are using the word “moderation”.


Angel March 21, 2015 at 10:33 pm

Well, John Sorry to hear about your accident. I have neighbor who relative works for Walmart Sedgwick handles the employees claims when they have to take leave of abscent due to medical. I got letter by accident I was letting my child help me open my mail. She opened the letter. When I went to read it. It stated that their claim was denied. They did not think that they needed to take off 4-6 weeks for broken foot that they could just work on the foot. Well this person has to move things with pallet jack most of the shift. If they did not return to work immediately they would be fired. The store had no problem so tell me why this company is calling the shots. I told the neighbor sorry for opening their mail. On top of it they stated that all medical claims would have to come out of their pocket even though it was covered up the medical plan they were paying for. Just sue them it is the only way.


JerryPgh January 13, 2015 at 6:23 pm

Tried using gift card exchange………………….waited three days for a .01 credit to be made to my checking account for verification. Nothing happened so i replied to Walmart email tnat told me the transaction would be complete in 2hrs or could be as ling as 48hrs or longer????? Question: how long? Their reply was i did something wrong. So i tried it again and waited 48hrs. Tried to find a phone number to find out what i’m doing wrong…..there isn’t one. Called every Walmart number I could find and when I got lucky and talked to a real person they did not know what I was talking about or couldn’t help me and transferred me to another number sometimes the last number I talked to. I was so frustrated I called my local Walmart and talked to a Manager named Jake (from Century III Mall, West Mifflin, Pa…..The first person I talked to with a brain and who really wanted to help, I thank him. He told me to call im back in 20min……………I did. He got me the number for Walmart Cardcash which is not listed on the website. I called that number and I was told again by a computer that I was the 29 person in line????
If you want a successful promotion get yourself enough operators.
List a phone number on your site.
Make sure you have a way for customers to check their status.
Make other departments aware of the program.
Make sure other depts transfer customers to te right area.
Sef from Customer Service………….useless
Steve from Corporate Office………………useless
Anika from Proirity Assistance……………useless
Switchboard from Corporate Office …………ignorant
Soraida from Priority Assistance………….helped me file a complaint/ helpful
Jake from local Store…………..only person besides Soeaida who was professional and is worth a salary.
Numbers I called and still have no answers
18002274214 this is the number with the 29 person before me wait???


Dibenedetto January 13, 2015 at 11:32 am

On 12/08/14 I was shopping in your store number2286 and fell after tripping on a pallet and landing on another on your overcrowded cluttered front end and hurt my right knee and shoulder as well as my left hip there were numerous witnesses including 2 employees who told me to fill out a incident report which I did fast forward the claim number is7364010 I went to a walk in clinic but couldn’t be seen because my private union insurance won’t cover this type of injury. I told this to cmi and even though the incident is on store video was told by Michael Johnson a case manager for cmi that they felt Walmart was not responsible and he was cocky about it I’ve missed 3days of work so far and am still sore. I’ve written a letter to Greg foran and haven’t heard any reply yet all I did was shop in your store and now have all these problems. I’m trying to solve this without getting a lawyer and sue walmart as it is time consuming and costly in the meantime I’ve been urging all my friends family and church congregation not to patronize your stores I am know in the process of contacting a local news station as well as local radio stations and my Suffolk county legislators on walmarts attitude toward customer safety and it’s lack of concern with all the competition out there


u dang fabu January 11, 2015 at 1:35 pm

Phuck walmart. Lazy rude people work in customer service. Jackoffs!


u dang fabu January 11, 2015 at 1:36 pm

Way to go udang! How right you are.


Steve January 10, 2015 at 9:24 pm

The Wal-Mart Store in Silver Springs Shores, Florida the Manager RITA needs to be replaced ASAP I have been in that store twice and I spoke to RITA about there not being any under 20 items lane being open. And she was PROFESSIONALLY SNOBBY. I’m an ELECTRICAL CONTRACTOR and I HAVE WIRED 3 SUPER WAL-MART and I never complain I understand how some business goes unfortunately me operating a ELECTRICAL COMPANY. But I have never ran into any DEPARTMENT HEADS OR STORE OPERATORS. I have dealt with a lot of Wal-Mart big guys in better words. RITA has put the ICING ON THE CAKE. I myself want her to be FIRED NOT DEMOTED RIGHT OUT A TRUE PINK SLIP OUT THE DOOR. I’m only one shopper now but I guarantee that every person I do business with or talk to I will tell them not to shop there. I hope this reaches the right person. There is a lot of people qualified and need a job and will not do that and be grateful they have a job this time and day. Please take time to read. Have a good day.


Latasha Lewis January 2, 2015 at 9:12 am

I will never shop online with this company and I will be posting to facebook as well about my bad experience with your online company.I am calling and filing a complaint with the Better Business Bureau to let them know about the way walmart conducts business. I was thinking that it would be easier for me due to me working from home to place an online order with Wal-Mart. Wrong! I order an item and paid extra to make sure it it got here before Christmas. Well I never received the item and called to inform wal-mart and they gave me a big run around. Here it has been a week later and still have not received the item and now they still sending me through hoops to get my money back. Spent the whole day after Christmas on the phone with them and my credit card company and not once did they say that I would need to do a police report now here it is seven day later and they telling me to file one. Then after that they telling me that I still might not get my money back.


Janessa January 5, 2015 at 10:30 pm

Omgosh i’m having a similar issue i have already waited 7 days to get my money back and i called again tonight (my 5th call) and i was on the phone for 35 minutes getting run around for them to tell me i have to wait another 7 days and then i kept insisting to talk to a manger and then he put me on hold for about another 5 min then hung up on me.. So frustrating!


formerloyalcustomer January 1, 2015 at 3:57 pm

I had a WalMart money card for 2 years and my account was closed because I questioned a red box charge this fake supervisor who couldn’t even spell his name called Louie said I didn’t have a choice … other words f!$k you and your loyalty I never requested to have my card closed he said he had to do it for my protection I told him no I will deal with red box because mistakes happen and i have money on the card I desperately need again telling me I don’t have a choice worst customer service ever for that I m never shopping or dealing with Wal mart again and I suggest this for everyone I m even talking to a lawyer.


Bruce December 31, 2014 at 8:20 pm

I am done with walmart. I spend about 2500.00 a year there but when I heard they contribute to al sharpton’s racist organization . Not with my money . I have many like minded friends as well who will not be shopping there anymore. This message is spreading like wild fire from other people on Facebook as well.


Rebecca McCutcheon December 30, 2014 at 4:12 pm

On 12/9/14 I purchased a 1.7 cu. ft refrigerator from your Moundsville WV store(store #2852) for my 13 yr old son for Christmas. As some families do I purchase my kids several small items and one big…this refrigerator was his big item. Christmas morning he was very excited to get his refrigerator and very promptly took his refrigerator to his room even before finishing opening his other gifts. He hollered for me to please come here..when I entered his room he said Dad where did you get this at? and pointed to his refrigerator. I was so appalled, shocked,embarrassed and very angry at what I saw. His refrigerator smelled very badly of cigerettes and beer when it was opened and it was very dirty with biker stickers on the outside of it ! I got up early the very next morning and went to the Walmart where I got it and asked to speak with the store manager..the cashier advised that she would call” him” but he probably would not come down he always has “her” come down. She arrived and asked what the problem was..I explained the situation as I just did above and her response was” Oh stuff like this happens from time to time”..there was no apologies as a matter of fact very rude.. the name on her tag was Robin. The other customers around me were just as shock for the lack of compassion. She just told me go back and get another one. Really?..this is how you treat a customer that just explained how upsetting experience was? I think she should have put herself in my place. What if it was her child that opened such a horrible gift Christmas morning.. I would say her reaction would be different. i was stopped in the parking lot by customers I didnt even know that witnessed it telling me how horrible they felt for me and I should contact the local news. I just feel my whole experience the day after Christmas was uncalled for and could have been handled so differently. Maybe you can have your store managers take some classes on how they can be more available when they are requested and whoever Robin is give her some customer service classes!


Noel December 30, 2014 at 12:58 pm

It has come to my attention that Wal-Mart is actively supporting Al Sharpton’s NAN organization. How can you support a race baiter like him who advocates blacks to kill white cops?! I will never do business with your store again!


Becky Friend December 30, 2014 at 8:27 am

On 12/9/14 I purchased a 1.7 cu. ft refrigerator from your Moundsville WV store(store #2852) for my 13 yr old son for Christmas. As some families do I purchase my kids several small items and one big…this refrigerator was his big item. Christmas morning he was very excited to get his refrigerator and very promptly took his refrigerator to his room even before finishing opening his other gifts. He hollered for me to please come here..when I entered his room he said Dad where did you get this at? and pointed to his refrigerator. I was so appalled, shocked,embarrassed and very angry at what I saw. His refrigerator smelled very badly of cigerettes and beer when it was opened and it was very dirty with biker stickers on the outside of it ! I got up early the very next morning and went to the Walmart where I got it and asked to speak with the store manager..the cashier advised that she would call” him” but he probably would not come down he always has “her” come down. She arrived and asked what the problem was..I explained the situation as I just did above and her response was” Oh stuff like this happens from time to time”..there was no apologies as a matter of fact very rude.. the name on her tag was Robin. The other customers around me were just as shock for the lack of compassion. She just told me go back and get another one. Really?..this is how you treat a customer that just explained how upsetting experience was? I think she should have put herself in my place. What if it was her child that opened such a horrible gift Christmas morning.. I would say her reaction would be different. i was stopped in the parking lot by customers I didn’t even know that witnessed it telling me how horrible they felt for me and I should contact the local news. I just feel my whole experience the day after Christmas was uncalled for and could have been handled so differently. Maybe you can have your store managers take some classes on how they can be more available when they are requested and whoever Robin is give her some customer service classes!


Tina Beverly December 27, 2014 at 9:22 am

On December 2,2014 I was shopping at my local Walmart in Asheboro NC. I was needing some assistance with locating information about a flat screen TV and a Wii. When I approached an associate to ask for help, all I got out of my mouth was “excuse me’ when the associate rolled her eyes at me as she was turning to look at me and did a deep breath. I said “never mind I would find someone else to help me”,but I was so ticked because of her attitude that I emptied my cart,went to the customer service desk and told them about the incident. I told them that it was just Dec 2 and that the associate had 23 more days til Christmas ,that her attitude could ruin other customer’s shopping experience like mine. I told them that this Walmart just lost a big sale and left and went out of my way to another Walmart in a nearby city for my purchases. Then my daughter order a coat from Walmart’s website. It arrived on time( but without any paperwork or packing slip) but the coat was missing a button, 2 buttons were hanging on by a thread and 1 fell off as I tried it on.. Now I have to make another out of my way trip to Walmart to return the coat which I am not happy about. I will not shop at the Walmart in Asheboro NC again nor will I purchase anything online. If I want to shop at Walmart I will go out of my way to a nearby city , which I do not plan to do often. I will find another store for my purchases locally. I was a frequent Walmart shopper but not any more!!!!!!!


B. Dal December 24, 2014 at 8:23 am

Son and wife went to buy a lot of items in Walmart and forgot they had 2 items in bottom of cart and the security guards grabbed them when they walked out of the store- told security they just forgot the items and that they would go back in to pay but they called the police instead and got arrested-moral of the story never forget anything on bottom of cart or Walmart will have u arrested-will never shop their again.


b.bailey December 28, 2014 at 7:32 pm

You know you can file a law suit against them and here in Athens alabama they had a guy arrested for a 28 cent dough nut and walmart is the sorriest. Place to shop their products are out dated and they charge you a lot for it


cherpy December 22, 2014 at 4:58 pm

I ordered all my Christmas gifts on your website and was told they would be here the 19th,well it is the 22nd and I am missing 11 items out of my order first I paid shipping to have them here in 3 days and that is so wrong second they sent an email saying one item was on backorder the day it should’ve been here so this is all the things I have for my kids this Christmas and now there will be nothing thanks so much for making this so much more stressful than it is in the first place


charfonya January 1, 2015 at 4:01 pm

First I hate going walmart. I be looking like bum to. 7/14/14 I went through the automotive cuz i dont like talking to people Cuz i got dis businesses it requires me to look as a bum. Anyway back to the first incident my seven yr. Old daughter wanted a TV I brought her d TV do lost prevent grabbed me up and I was pinch nerves n my neck he grabbed my TV dat I just paid for I got two witnesses and begging me to not let them treat me like that the cashier pushed the button she knew I paid but this fool didn’t do his homework. I couldn’t left anyway because the alarms was on it. I turned around it took him forever and I talked one of the mangers and they do not care. 12/24/12 doing a little last bit shopping I order my kids stuff from amazon. While I was leaving the store my daughter and i. A walmart greeter tried to take my bag because i didnt show him a receipt. D way it is by the phones you have to go behind d walmart money and steal the keys to open the phones. I have pinch nerves in my neck and he hurt me to where I had to go get help and had to go the doctor to give me meds.the hospital didn’t give us nothing for pain the police who came to take a report was racists also. But I’m Goin get his name. I’m sick of them they never caught me doing nothing in there store. Now my neck shoulders and back killing me now. They haven’t called me are anything my 7yr a phone. It used d navigation on it. It got me texas but win came back it was broke.


whatareyoutalkingabout January 7, 2015 at 10:47 am

Couldn’t make heads nor tails out of your post! With all the “dis” “dat” “d” “I be”…If you would just write your complaint without all the goofy talk, people might sympathize with your problem, if they could understand what you’re saying. Don’t know what businesses you have that requires you to look like a bum though. So you were grabbed (at a store that YOU HATE) on 7/14 and got pinched nerves in your neck. But then you went back – to the SAME STORE THAT YOU HATE, and you get grabbed again, and it hurts your neck again. Nobody helped you and the “racist” cops would’t help you. It’s everybody’s fault but your own! Ramble, ramble, ramble…


L. Adrianzen December 22, 2014 at 11:57 am

I have been contacting customer services representatives since December 11th regarding a futon that I ordered on on December 6th at the sale price of $99.00, totaling to about $106.00 and some change. I have been lied to consistently about the shipment, then treated like a thief by the customer service manager Malian (Refused to give me his manager’s name. Said he did not have a supervisor). In my effort to retrieve the Futon product that I ordered, I have called the 1800 customer service six times. On December 13th, after contacting a representative at named Desiree, my card was used at Olive Garden in San Francisco and J.C. Penny in Texas. Now, Desiree was nice and appeared to be helpful by submitting a special ticket to get my order shipped out. (This was not done by the first representative that I contacted on December 11th). However, after speaking with Desiree, I still had not received the product and my card was used all over the U.S.! After being contacted by CHASE, I had to cut up my card. That was seven days after I ordered the product on December 6th! I have the emails from my bank to support this fact, making it a necessity to cancel my card. Afterwards, I continued to contact walmart about the shipment of my order. Eventually, I spoke with a supervisor by the name of David, I believe on December 18th. David promised to give me 20% off of the product because of the tardiness of the delivery and said he could cover the cost of shipping to my house if I call back with a different card to cancel the order and reorder the product. Considering that they said the product was on the way, I continued to wait for the product. However, on December 20th, I still had not received the product and called the 1800 number about the product and was told it was delivered to the store that morning. I went to the store and was told that it had not been received yet. I called this morning, 12/22 and was told that my card was declined on December 20th, when an attempt to ship the product was made. Mind you, I was told that morning that the product was delivered to the store in Glenwood, IL. I had borrowed a truck for the 2nd time and attempted to retrieve the product from Glenwood. When I talked to the store representative that morning, it was my understanding that the charge had cleared my account, the product had been shipped and was currently in the store. Standing in the store in Glenwood, I was told that the product was not there. After insisting that indicated that the product was there, the store representative indicated that the order might need to be processed in receiving and they did not know how long that would take. Again, after two days, I contacted customer service and was told that the product was not shipped because my card was declined on December 20th! Frustrated, I asked to speak with a manager. The young lady refused to put me through and stated that I should go to my checking account while she was on the line even though I continued to ask to speak with a manager. After learning that my card was declined, then the young lady switched me to a supervisor by the name of Malian. This manager was nonchalant about the prior incidents and no responsibility about the frustration and confusion that I had experienced. His attitude was insensitive and patronizing to the point that he indicated he “PERSONALLY” felt I did not have a complaint. In trying to get the product, the manager, Malian insisted that I must pay the increased current price of $129.00 and that he would not honor David’s suggestion of 20% for the delay and time I have wasted in dealing with this situation. Malian said the card was declined and he “PERSONALLY” does not feel I should receive the discount. In addition, he explained that he does not have to honor the discount because it is up to the next person that receives these notes as to whether or not they have to honor the request. Malian’s attitude and treatment of a customer was unacceptable. I have been calling for weeks now and would have willing to give another card number to the representative that I spoke to on morning of December 20th!!!!! However, that representative lied to me and told me that the product was in the store. At that time, I’m thinking the charges have cleared and my product has been shipped and received. On the contrary, now I learn that not only does your managing representative have no empathy for that drama that a customer had to go through to receive a product, but I find that I am treated as if I tried to steal something from Walmart by your customer service supervisor Malian! WHAT CUSTOMER SERVICE?!?! I HAVE YET TO RECEIVE ANY!
It seems that big companies like YOURS, where the company representative is a just a voice over a telephone, hire representatives that are insensitive and unbelievably nonchalant about the situations that they put their customers in. Malian was arrogant in the fact that he couldn’t be reached, contacted or receive follow-up consequences for his behavior. What a shame!
While I may not be the richest customer, I do have a voice. In addition to spreading the word about Walmart representative, as a school district representative that purchases items on behalf of my district, henceforth, I will do my best to utilize supplemental companies such as Oriental Trading, Positive Promotions, Staples, etc. Furthermore, I am filing complaints with, business consumer alliance and of course, the Better Business Bureau. The behavior Walmart representatives during the Christmas season is reprehensible. You should be ashamed of yourselves!!!!!!

Reply December 20, 2014 at 3:42 am

Your site appears to be having some compatibilty problems in my opera browser. The content seems to be running off the page pretty bad. If you want you can email me at: %EMAIL% and I will shoot you over a screen shot of the problem. http


Iris wattenberg December 19, 2014 at 7:01 pm

I will never order anothe thing from Walmart ever again! I order a mini iPad on line and never receive it. FedEx conclusion was that it is lost item . But that is not good enough for Walmart! I most have a police report . the police said they can’t gave me a report. I never signed for the package it was supposedly was left in front of my door but yet I never received it and I’m responsible for the mini iPad. Where is the justices in this. It is the holidays I’m suppose to be happy not all upset . First of all I feel any item over a hundred dollars should require a signature not left in front of your door where anybody can take it. Even the delivery person can say anything.! I will tell all my family and friends not to shop at any Walmart. Now a little girl will not have her mini iPad to open for the holidays ! Thanks a lot Walmart cuz I don’t have enough money to purchase other mini iPad .


Aqua December 22, 2014 at 10:07 pm

um, this is not Walmart’s fault! Have you watched the news?!? Thieves are going right on ppl’s porches & stealing packages right off the porch! They follow a UPS or Fed Ex truck! Police so can give you a report too.


Zaphod December 19, 2014 at 10:46 am

Walmart has pulled a bait and switch. I received an email for that stated that the price was $404.99 Schwinn 270 Recumbent Bike, Black. When I clicked on the link in the email the web price is $484.98! I have screen shots of both the email and the web site.


Carolyn Holland December 18, 2014 at 5:26 am

I went to you store in Amarillo of Tascosa Road and Amarillo Blvd. I parked in the garden department …went into to grab 2 stockings go my great-granddaughters…There were % people in front of me with 1-2 items in there hands too….The cashier Kim…didn’t get last name…was working …I asked her could you get some help as now there were 15 people behind me…She called and got a manager she she was waiting on so she could finish the transaction …and needed a managers key….That lady did what she needed and took off out of the line of view before we knew it..I asked again after 15 minutes with 5 in front of me ??? Can you call and get some help there are 15 of us in line!!! She acted like she didn’t hear me… after almost 20 minutes I got up there the check out ….I asked her were the other helper went to she said I don’t know…Then I asked her what her name was …SHE SAID I DON’T KNOW !!! I then said that is your manager and you don’t know her name ??? I then told her I don’t believe you…and I will go and find out !! I left walked to the front and asked a guy to call a manager up front….. then as we were walking I saw the lady that went back to the garden center…I walked up to her a man in a suit and mother very well dress employee and another woman I have seen there ,,I know was a manger…I as what she high tailed it out of the garden center when she knew there were over 15 people standing in line??? I was told she was running the front end of the the store…I then asked why she only had 4 checkers d Stephanie if the girl in the garden center knew here name and all of the mangers looked at each other like I was nuts and said why yes she does…. I told them I as her and she told she didn’t know you name….they all looked confused…Told the they just lost my business will be going to another store….I don’t like being lied to…so since I parked outside the garden center I walked back and stopped to tell Kim …I don’t like to be lied to and your a lier….you did know that lades name …Then told her God doesn’t like people that lie….The line of people that were still standing in line starting clapping…SERIOUSLY HIRE SOME HELP….KIM IS A LIER AND EVERYONE GOT TO FIND OUT THE TRUTH..
An ex customer of Walmart…there are other stores in this town that are a lot nicer and do lie to the customers.


sharon December 16, 2014 at 2:25 pm

I got a ipad mini 3 at walmart in sierra vista az and it was to come with a $100.00 gift so i but it on layaway and was told i would get the gift card when i put up the ipad.on dec.3 i did pick up the ipad but it was the ipad mini and not the ipad mini3 the csm gid fit the poblem and we got are gift but now for two weeks the zsm marable says we should not have gotten the gift card so i am tacking all of the gift i got my faimly back to walmart and i will never shop in a walmart again.i would like to thank walmart for marking are chistmas a nigthmare


Patty December 14, 2014 at 3:41 pm

I know people who work for Walmart in my area & they treat they’re employee’s like SHIT! Someone needs to straighten out upper management. Like under cover boss . They have bad attitudes . if someone calls out one person has to all thry’re work too. you need to alternate your holidays too ! One person should NOT have to work every holiday! You know like work thanksgiving get Christmas off . Some people have little one & they cant spend them with they’re kids. Your employees are people too if you give respect you get it back . Im sure you will encore this .


be smitn December 12, 2014 at 11:42 pm

I called the Walmart on smiley to check on my pick up date for my television because I didn’t receive an email. I talked to customer service she didn’t know what I was talking about. I asked for her manager , Heather got on the phone and very rudely told me that I needed to call the 1-800 Walmart and hung up. I spoke with Zack at 1-800 he asked for my information and that he could not track my information and told me to call to the store that I prepaid for the television at. I advised Zack they sent me to them and I was getting the run around .Zack reply to me is there anything else I can help you with. Your supervisor was my response. According to Zack he was not authorized to transfer or give me the name of any supervisors. I and refused to let me speak to any one else. I called to customer relation and spoke to Larissa, I explain how rude the store and 1-800 was and all I wanted was information regarding my prepaid purchase on Thanksgiving which was over 3 weeks ago. She was cut of the same cloth as all the other rude employees at Walmart. These are the most rudeness of all customer service people that I had ever had the experience of speaking with is the whole company rude?s rude. Larissa that she could do nothing,
I reminded her that my complaint included bad customer service and insisted that she take my complaint . I asked if she want my address for u can get a response , she responded if I wanted to. Walmart I didn’t want this for nothing.i want information regarding why I didn’t receive a email back . Walmart there are several good customer service training available for your staff such as fish and magical I strongly suggest that you invest additional training into your staff, because the tone of a person voice represents the company. And I need to know about my prepaid purchase


Barbara Cameron December 12, 2014 at 11:24 am

I returned an in item to your Manchester, NH store on 12/5. I spoke to the storeo on Monday they told me 3-5 days to s show the credit on my debit card. I received a call from the manager after my complaint on this policy he told me 3-5 BUSINESS days and that it is on my bank to release the money to my account. I called my bank today and was told the credit was applied but then reversed IMMEDIATELY. I called Walmarts 800 number and it is out of service. I call the store and I am now told 10 days and they can’t imagine it was reversed it was my bank. I asked to have the transcation verified and they will do so. Basically when they feel like it, no urgency it is not their money. She was not even going to take the transaction information I had to insist she do so. I am done with Walmart this is ridiculous. What I returned was unopened, well within the 90 day window and I had my receipt


Dolores davis December 12, 2014 at 2:17 am

I am very frustrated with Walmart Employees. I placed an ordered on the 18th of November, right after I got email from your company that it was paid I contact via email about this order# 2677035323610; the women said she will fix the old adress to new one to 2114 6th Ave Apt 4, Rapid City, SD 57702. But the item/Pokemon Movie was being shipped all over the state and last place I say was in TN. She place another order # 2677206335964 and promised it be shipped to new address and get a refund on the whole order and get rush order. But she didn’t fix the address again!!! So I called again waited over 1hr for services on the phone. So the guy placed another ordered and said I get the rush delivered. I get it by next week. I asked to speak to the manager twice and said they were too busy to help me out. The new # 2677062339424 and charged me $18.50 additional the what I already paid before of $14.26; I should be refunded $32.76. For both ordered. I should not have to pay for this her hurrends mistake that your employees have made, total lack of customer service on each order three orders your employees could not get rate in I had to pay five dollars to UPS to ship it from Spearfish to Rapid City so I should also given additional five dollars u from the $32.76 so new total of $37.76 is what I need to be refunded to my credit card.


coleen December 9, 2014 at 11:04 pm

i ordered 2 sets of dishes. instead of sending them to the designated address, you sent them to me. they are a Christmas presents. when i called your customer service rep “hector” he said it was my problem and nothing he could do. now, how stupid is that? you did not send the order to the right address, and then you tell me it’s my problem? how are you going to fix this? Order Number: 2677021-945577


Glenda Daniel December 9, 2014 at 2:43 pm

On November 10, 2014 my husband and I parked in the Wal-Mart parking lot on Mall
Ave in Fayetteville Arkansas. An L cart hit the front of our car causing by estimates of $750 damage. An employee had us fill out forms and took pictures of our car (2008 Ford Fusion). A day or so after we received a call from CMI leaving a claim number and stating that she had to view the video from the store before proceding. After contacting Wal-Mart’s corporate office last week we finally get a call back this morning December 9, 2014, with a report that she had viewed the video from the store and that Wal-Mart’s employees had handled the cart responsibly and from the video it did not hit our car and they are not responsible for any damages because they have commercial insurance. The Wal-Mart employee that moved the cart witnessed that he moved the cart from the front of the car, and the employee that took the pictures saw the damage where it hit our car. I have pictures that I took of the damage to the car when we returned home. If possible I would post them here. With Wal-Mart’s billions they could take care of damages caused by their property.


darlene December 9, 2014 at 8:53 am

I purchased an item on 11/27 online after calling into to make sure that the offer that was in their ad for the Xbox with the $30.00 gift card was the same offer online and was advised I would receive the gift card but it would be in a e-gift card vs the physical gift card if purchased in store. I went ahead and placed the order for the product and never received the e-gift card. I contacted via email and have been told both yes I would receive it and then no I would not be getting it. Called and spoke with a supervisor Devin and he was rude and said I would not and there was no one above him that I could speak to and that was the bottom line, I kept requesting for another supervisor and he told me that if the conversation kept getting repetitive he would have to hang up on me! What kind of service is this! I had the ad that stated a free $30.00 gift card with purchase, I purchase the item and paid for it and now the are not standing by their own ad! I emailed for a supervisor and was told it would be 5-7 days for them to call me back and it is now 9 days with no call.. I sent another email and was told sorry it is 7-10 days for the returned call. They are constantly changing everything. I have in writing via email that I was to get the $30.00 and then they came back in the email and said no I was not getting the card. I have at this point stopped shopping at Walmart and will not shop this store again unless they find a way to make up for this issue and the countless days and hours I have spent trying to get them to stand by their own ad.


Cerene Peters December 5, 2014 at 10:00 pm

I made my purchase online Thursday, December 4, 2014. The total purchase price was $488.29. Online it showed my order would be ready today, Friday 12/5/14. I received a email thursday night stating i need to call customer service to confirm my order. I called Friday, they confirmed my order and said it should be at my walmart but I should call ahead. I went to walmart, they said i had to come back bc the site to store pick up didn’t open until 10am. I came back at 10, they were very disorganized with the site to store pickup, one lady was taking the order number then going to look in the back for the product. I waited at walmart for over an hour and they informed me my merchandise was still on the truck and I should come back Saturday. Right now, Friday Night, I get a email that my order was cancelled due to it being out of stock. This is very upsetting, how in the world can i place an order online and my account get debited if you don’t have the product. Is this a scam? Is walmart now involved in fraud and misleading the consumer? I call customer service and they say I won’t get a refund until 7 days! Again, what type of game are you playing walmart. You take my money, falsely confirm my product is on the way but then cancel the entire order and keep almost $500 of my hard earned money in which I can’t even go out and buy another one, until I get my refund. This makes me not want to shop at Walmart at all, and stick with Target and Meijer. Very bad business practice. I can live without Walmart and will start doing so.


pat Joy December 5, 2014 at 1:14 pm

Change their ETHICS WALMART! I ordered on Cyber Monday a Samsung tv on at 5:30pm 12-1. Didnt think order went through ordered another 6:09 pm 12-1.Found out both orders went through 8228062-953093 and 8228062-986841. Received emails 5:46am and 6:26am 12 /2/14 thanking me for my orders tv’s on Cyber Monday was $319.99 plus tax I received emails 12/2 at 5:46am and 6:26am I will be sent email or txt when I could pickup my orders at the store in Sandusky Oh.. At 8:22am and 8:55am 12/2 received emails orders were cancelled Pickup email and cancellation email same morning??????.Never on other sites ordered on line and received order numbers to find out NEXT DAY ORDERS CANCELLED. Email said sorry for inconvenience if i was still interested they might be available at other store or home delivery. I called customer service and rep said if i found 1 they would do price adjustment. I found one in Elyria, Oh right away. I called customer service again now tv is $447.99. I called for price adjustment. Was on phone over an hour to to Rep’s that their English was not understandable. They both said NO WAY! Second rep only name he would give was Fernando no last name badge nu nothing. He said I NEED TO UNDERSTAND THAT COMPUTERS CANT KEEP UP WITH ORDERS! I SAID NOT MY PROBLEM. Customer service is ZERO. How can I have ordered Cyber Monday and got order numbers emails that tv’s ready to pick up soon. And that WAS NEXT DAY 12/2. Then Cancelled. I should been put on wait list or rain check. But I found the other tv Dec/2 8228063-202881 fast. Walmart made zero effort to solve this. This tv is $447.99 plus tax. I am EXPECTING TO GET PRICE ADJUSTMENT. It is ready for pickup 8228063-202881.They took my CYBER MONDAY AWAY. I could of found 1 somewhere else. I usually deal with HSN DEFINITELY A CLASS ACT! Maybe WALMART CAN LEARN FROM THEM! I am going through all the channels to get results. The FEDERAL TRADE COMMISSION, BETTER BUSINESS BUREAU,LOCAL TV ,FACEBOOK.How dare you take someone’s Christmas Wish Away! You took my Cyber Monday and a Christmas Wish away from someone I LOVE SO MUCH and WORKS VERY HARD. His BASIC PLEASURE IS TO COME HOME AND WATCH A LITTLE TV IT IS OLD. WALMART has taken THE AMERICAN DREAM ALSO FROM THEIR WORKERS! They are the Christmas SCROOGE.! Change it up for everyone.You live 1 life and mine is to make a difference to someone that’s down on their luck.One needs to be HUMBLED to find out whats IMPORTANT.So Walmart make it right. I will not give up I have morals, dignity, and honest. Walmart site says they do. Do they? Happy Holidays Everyone! Be the Voice! 12/5/2014. Pat A.Joy Never Give Up!!


pat Joy December 5, 2014 at 7:22 pm

walmart get it together and get on my complaint. How I had two tv,s ordered Cyber Monday. Have the emails to prove orders and it was charged on my credit card. Next morning emails about pick up tv,s. Then emails orders saying canceled. Who told you to cancel them? Emails say find another store or home delivery available. called customer service he said i would get price adjustment .cyber Monday tvs $319.99 after that it is $447.99. It took 1 call to store Elyria ,Oh so are the tv’s sold out HUH??? Called your so called customer service to talk to two Reps I couldn’t understand. They said NO PRICE ADJUSTMENT! How did I go Dec.2 morning to thank you for your orders, they will send emails when to pick up (Dec 2), to CANCELLED. My tv that took me 1 call to get I need to pick up .8228063-202881. I need my price adjustment price difference $128.asap. Have all emails to prove Walmart has BIG ISSUES! You stole my Cyber Monday you are not taking a Christmas Wish from one of my children!. So fix YOUR ERROR and I will NEVER SHOP AT WALMART. The job i had 35yrs closed forever so u added to my STRESS!


Canute December 4, 2014 at 12:49 am

I am a customer and tonight I overheard three of your sales staff competing about not receiving their “customary bonus” this year. A bonus of $200, which was expected this Friday. WOW, Ebenezer Scrooge. Pay them the money.

The Store is in Littleton, Colorado on West Bowles Ave.

and you can email me, providing you do what’s right


Theresa December 3, 2014 at 2:02 pm

My mom bought 3 RCA Tablets on 11-26-14 for 49.99 each. However they were lost in transit so they did a refund for 2 of them which I would have been fine with a different color. I ask to just make it for 2 different colors but they told me that they already did the refund so I would have to purchase again (mind you the price went up by $10 each) and they would adjust the price as I was purchasing the same thing. I have an email from stating they would and then all of a sudden they cant honor the price after I repurchased.

I just want the adjustment of the item that I purchased.

I have attached all the emails from

The difference was from 111.28-127.18 = $15.90 to be adjusted

Here are all my order numbers
12-2-2014 (repurchase) 2677040-004634
12-2-2014 (lost intransit order replacement number) 2677237-179613
12-2-2014 returned of all items Uggh) 2677202-911436

Thank you

Theresa Eastham

Recently you requested personal assistance from Customer Care.
Below is our response and a summary of your request.

Reference#: 141201-022181
Response email (12/02/2014 05:46 PM)
Hi Mary,

We reviewed our records and unfortunately we are unable to adjust the order 2677040-094634 because this order was placed on 6/27 and the item we should adjust is not on this order.

If you have additional questions, please reply to this email and we’ll be happy to assist.


Luis R. Customer Care

Customer email (12/02/2014 02:12 PM)
How long will the adjustment take to do?


On Dec 2, 2014, at 2:08 PM, Walmart Customer Care wrote:

Customer email (12/02/2014 01:56 PM)
Please let me know when item is adjusted thanks


On Dec 2, 2014, at 2:08 PM, Walmart Customer Care wrote:

Customer email (12/02/2014 01:36 PM)
New order number 2677040-094634

Please adjust to make equal from previous price paid thank you


On Dec 2, 2014, at 2:08 PM, Walmart Customer Care wrote:

Response email (12/02/2014 01:08 PM)
Hi Mary,

Thank you for contacting us back. If the item is in stock you can place another order for the items that you want as a refund was already issued for the items and we will do an adjustment for the inconvenience.

If you have additional questions, please reply to this email and we’ll be happy to assist. (here is the email for the adjustment)


Diana A Customer Care

Customer email (12/02/2014 12:57 PM)
I just checked in regards to the purple is available can you please repurchased now I want my purple ones


On Dec 2, 2014, at 12:47 PM, Walmart Customer Care wrote:

Customer email (12/02/2014 11:58 AM)
I don’t want to pay more than I originally purchased them at so can we go ahead and get two different colors at 4999 the exact same amount as what I paid for before


On Dec 2, 2014, at 12:47 PM, Walmart Customer Care wrote:

Customer email (12/02/2014 11:57 AM)
Can we get two more in red or one in pink and one in blue because they just went up in price to $59.99 instead of the 49.99


On Dec 2, 2014, at 12:47 PM, Walmart Customer Care wrote:

Response email (12/02/2014 11:47 AM)
Hi Mary,

We apologize because we couldn’t fulfill your order and we are truly sorry for this whole situation, but we can advice you to visit a local Walmart to see if they have the items available so that you can purchase them in there.

If you have additional questions, please reply to this email and we’ll be happy to assist.


Diana A Customer Care

Customer email (12/02/2014 11:37 AM)
This is a big inconvenience I should’ve just left everything alone and just waited


On Dec 2, 2014, at 12:30 PM, Walmart Customer Care wrote:

Response email (12/02/2014 11:30 AM)
Hi Mary,

We are truly sorry for this issue and be assured that we are trying to fix this. Unfortunately, we do not have items in stock so we cannot sent them to you. In this case, you can look for the items in stock as we already made a refund and we stated in the previous email that if one item is out of stock it would be refunded as you deserve to get your money back.

If you have additional questions, please reply to this email and we’ll be happy to assist.


Diana A Customer Care

Customer email (12/02/2014 11:22 AM)
This is not acceptable I ordered all 3 as these were gifts I expect 3 replacements not just one


On Dec 2, 2014, at 11:50 AM, Walmart Customer Care wrote:

Response email (12/02/2014 10:50 AM)
Hi Mary,

We are glad to honor your request. This is why we have replaced the following item in your order.
• “RCA 7” Tablet 8GB Quad Core with Keyboard/Case; Color: Red (1)

You will receive an email with your new order number shortly. As soon as your order ships, you can track it online at by clicking “Track My Orders” at the top of our home page.

As for the other items, we’ve issued a refund of $111.28 as the items are currently our of stock. The refund will post to your original method of payment within 7 days. If you have questions about your refund, please contact your financial institution.

Refunded Item(s):
• RCA 7″ Tablet 8GB Quad Core with Keyboard/Case; Color: Purple (2)

If you have additional questions, please reply to this email and we’ll be happy to assist.


Diana A Customer Care

Customer email (12/02/2014 10:07 AM)
Please send replacements


On Dec 1, 2014, at 11:52 AM, Walmart Customer Care wrote:

Response email (12/01/2014 10:52 AM)
Hi Mary,

We’re truly sorry for the items that you did not receive. Please let us know whether you’d like us to send a replacement for your item or if you want a refund.

If you request a replacement and the item is no longer available, a refund will automatically be issued to the original form of payment.

Please reply to this email or call us at 1-800-966-6546.


Diana A Customer Care

Customer email (12/01/2014 10:45 AM)
if I purchased an item and it stated shipment processed shipped. but that was several days ago why has it not sent yet?


Katrina December 2, 2014 at 6:57 pm

To whom this may concern:
I visited your Walmart store # 745 located at 5600 North Henry Blvd, Stockbridge ga. 30281 today 12/02/2014 at 4:00pm. The current time now is 6:18pm! I placed an order on on 11/15/2014. I received an email and text message stating my order was ready for pick up! When I arrived at the store to services/layaway, the cashier/young lady stated my order was not ready for pick that people were receiving emails although there order was not ready for pick up! I ask to speak to a manager and it is now 6:23pm and I have yet to see a Manager! I called Walmart Corporate Office in reference to my order and the services the staff at Walmart were providing! As a loyal customer to Walmart, I must say: this type of service is unacceptable! The store only had in cashier in layaway and over 20 plus people standing in line! Other employees are walking by making fun of the long line!
Corporate have me the store manager name Tisha Reeise who is not on the store today! Although I have yet to see or speak to A Member of Management! They have paged the Store Manager to Electronics a total of 7 times and he has yet to show up!
I did have one gentle try and assist me by the name of Mr. Corey! Who later came back and told me my order was still on the truck! And that I could come back tomorrow. I told Mr. Corey that I had drove from Warner Robins Ga., that I had received a text message and a email stating that my order was ready for pick up! Now I’m being told that my order isn’t even on the truck! After being in the store for 2 hours and 35 min Mr. Corey just told me that my order is not on the truck! So I have driven an hour and a half to Store 745, Stood in the Store for approximately TWO HOURS & FORTY THREE MINUTES to be told my order is not in the store! There is still over 20 PLUS PEOPLE IN LINE AWAITING SERVICE!

Finally after 2 hours and 44 minutes the Store Manager Mr. Hunter come to tell me my order is not on the truck he doesn’t know where it ! If I had to rate this Store 745 on a Scale of 1 to 10, I would have to give the Store, Mr. Hunter a -0!!!! I would however give Mr. Corey a 10+, because he went out his way to assist me!

Your Corporate Office really needs to do something about the service that is not being provided!


Perri J. December 2, 2014 at 6:25 pm

I recently purchased the Nickelodeon Nabi online for my granddaughter on Cyber Monday. Of course I was told that only three (3) were shipped to the Wal-Mart in my area for the Black Friday Sale. To my understanding, if an item is out of stock, the order should not go through. Well my order went through and after waiting to be prompted for pick-up after 3 hours I emailed customer service. I was told the item was out of stock and it would be available for pick-up Dec. 15th. Later that night I received a text stating that my order had been cancelled and to check my email. I contacted and to no avail, no one could give me a legitimate answer for this occurrence. I took it upon myself to contact several other Wal-mart’s for this item and found one in Niagara Falls, NY (my sister lives there) and asked if I could pay for the item and have her pick it up. I was informed I could not and if I wanted the item I could not get it for the Cyber Monday price. What a joke. This is poor customer service and bad business practices on Wal-marts behalf. This company should really re-evaluate their practices and work more to take care of their customers who keep their business running. I was made feel like it was my fault the order was cancelled. Someone needs to address this issue and from my understanding, the young lady I spoke with on the phone stated they have been receiving calls all day about orders going though the system and then cancelled with no explanation.


Minh December 2, 2014 at 9:31 am

There’s a lot of negative comments on here and I fully agree! Walmart has grown too big for its own britches! They advertised an HP laptop for black Friday stating in the ad that it would start going on sale at 8pm on Thursday…I was by the area where the laptop was supposed to be sold by 7:15pm and I was told that those “wristbands” were given out at 6pm. Wow….really? So, I left the whole cart I was going to purchase right in the aisle and left. What kind of scam/con artist does this? This kind of experience is the kind you get in a New York subway when the person cons you into playing three card molly. Needless to say, I left a nice flat screen tx and a whole bunch of other items that I didn’t necessarily need, but just wanted. I will boycott walmart from now on and hope that others do the same. What happened to the old saying “the customer is always right?” I hope other stores start developing that gives walmart a better run for its money than Target. Until then, I will honor Target as the go to store. I went to their black Friday sale afterwards and they greeted their customers in a much more dignified way. Another added bonus was how neat and organized their stores were set up for the rush of holiday shoppers.


Jasmine December 1, 2014 at 10:35 pm

To whom it may concern
I’m writing this in concerns to your store in Las Vegas New Mexico 1380 I believe there are some inappropriate behaviour going on between the store manager and several associates and co managers and other associates what are the co managers is a female who was recently hired to that store from Arizona I have personal belief that she is racist and also a sexist there is a male associate that she targets daily and she is constantly targeting him trying to get him fired for no reason what so ever and he’s there almost 2 years he’s a good associate he’s always on time he’s never late.. This manager Jennifer that’s at this store she is very unprofessional I was an associate there myself before I quit because how rude she is she’s very unprofessional she comes up to her Associatess yells at them she disrespects them she makes them feel like they’re really small she be little them in front of everybody and she is not concerned as to how she makes them feel on another occasion Co manager Jennifer and the other co manager Ernie them to have some type of relationship going on there have been several accounts where several associates and several customers themselves have seen her and him walk behind each other and spank each other in their bottom you know which is very unprofessional any workplace and big is walmart.. there have also been strange sounds coming from within the office when Ernie and Jennifer are alone together also the store manager Matt at the store there is believed that there is some type of sexual activity going on between an associate due to the fact that there has been several sighting of this associates vehicle at his house and a day after her vehicle is spotted at his house she was promoted to a department manager… I was associate for almost a year at Walmart until Jennifer came along and started showing disrespect and I believe that my rights and the global ethics rights for me were violated.. I went through the chain of command to see about a schedule changing for my children schedule for schooling I’m a single mother I have no family there dads not around in the picture I have nobody to help me with my children and I went to the chain of command and asked for a change in my schedule and it was refused by each and every single manager there including the store manager Matt when I talk to Matt about changing my schedule he told me I cannot change your schedule all department managers have to be here at 7 till 4 o’clock in the afternoon my children have to be at school at 7:30 7:45 there was no way I was going to make it to work at 7 o’clock in the morning… the Walmart store 1380 was a really good store to shop and was really fun workplace until she came along Jennifer the co manager that is there she is targeting the male associates that work there any female assosciate she comes across while she’s walking the floor doing her walk threw and she’s very polite she’s very collective she shows them respect she comes into contact with a male associate and her whole demeanor is different she changes her attitude she’s rude she disrespects and one associate in particular she is targeting him for some unknown reason he’s been there for almost 2 years and I don’t think it’s fair to him or to any other male associate that works there… my main concern is this store is going to fall deep down to the ground because Jennifer and Ernie and Matt all three of these managers are not being professional with their work..their work is very very unprofessional you can see all the associates are clearly unhappy with the work place because these three managers do not know how to manage a store especially when the global ethics concern is there especially with myself when I had to deal with it I had to quit because of the refusal of the schedule change… I’m a very concerned Ex associate for the 1380 store and also a customer of the store… and also to mention there is also is an assistant manager by the name of Donald who was arrested and served time for theft at a store and he is the assistant manager at the 1380 store.. the global ethics and the chain of command is not being met by neither Matt the store manager Jennifer the co manager Ernie co manager and Donald the assistant manager.. Walmart global ethics and walmart policies are not being met by neither Matt Ernie Jennifer and Donald…. my main concern is the sexual activities that are happening between assosiates and managers and co managers that’s a big concern


Justin P December 1, 2014 at 8:14 pm

I purchased a card on 11/30 for 3.00 and paid 500.00 cash to load it. I was advised the card would be available for immediate use after registration, and was told by the lady at customer service to do so by website, it was easiest. I immediately registered the card via their website while sitting in my car minutes after i bought it, and walmart at first stated that they could not verify my identity with the information provided during registratiton, or that certain information they have one file did not match their file, and would have to request a copy of ss card and state issued id. what file is this? i do not know, as i have never had a account or a walmart credit card, registered money card etc. i explained to the customer service rep that i added the money to pay utilities and car payment that i had due, the card packaging does not indicate that they could potentially hold your funds for 11 days while they process the verification. I explained that i understood the need for them to do this, however they should disclose to customers that their is potential that they may not have access to use the CASH money they load on the card for nearly 2 week, or 10 business days. The representative told me to fax the info and call back within a couple hours and they could expedite verification. I faxed it 3 times on 12/1, provided them the fax # it was sent from, and i was told by the representative today that they could not access the fax box because it was for my security. then why did she tell me to call back to verify the fax? just to get me off her line? i asked for a supervisor, and the csr insisted that they were one, and there was NO ONE higher than them i could speak to. After i refused to leave the line without speaking to their manager they put me on hold 2 minutes and said they would find someone, but they could not. they said a manager would call me back in 2 days, i said this was unacceptable, so they lied and told me they would get someone to call me back by 5pm ET on 12/1. No one called. I called them back, and once again was told i could not speak to a manager, i explained one was supposed to call me back and did not, then they put bryan on and he claimed to be a manager. He said that there was nothing they could do, that i have to wait 11 days for them to verify. he stated multiple times he could not advise what information needed to be verified, or what files they have they use to verify against. Again, i told him this was unacceptable. Walmarts terms and conditions for the temp card specifically state “If we are unable to verify your identity, you will not receive a personalized card in the mail and your temporary card will not be reloadable. We will return to you the amount loaded or at our option allow you to use the temporary card until the balance on the card is zero” I asked Bryan to please allow me to use the balance, as i just put enough on to make my car payment and utilities. That is when he said unfortunatley that term would not apply because there was unusual activity on the card, mind you i just bought this at a walmart customer service desk the day before and did nothing but load it, and register online as instructed to start using the card. Bryan states that he could not tell me what “unusual activity” he just referred to. I asked Bryan “the manager” to connect me with his supervisor, and he refused, and told me that they do not have the number to Walmart Money Cards corporate office, nor could he connect me, and that there is absolulety NOTHING they would do for me. Walmart does not disclose (other than on a sheet INSIDE the packaged card) that there is potential for customers funds to be held for nearly 2 weeks, that is something that they should disclose, rather they advertise it as fast, easy, convienent and does not require credit checks etc. The website also stated that they are required to verify identity BEFORE opening a account, however they wait until you load the card and go to register to verify ANYTHING at all, and of course absolutely refuse to refund the customer in the store where the money card was purchased. The cardholder agreement states the following regarding the account verification:

“Temporary Card. You may not use your Temporary Card: (i) for any purchase at a merchant that uses a manual
imprint machine; (ii) at ATMs or for cash access or (iii) at merchants outside of the United States (including internet
websites based outside the United States). Your Temporary Card may not be used for recurring transactions. Following
additional identity verification, we may, in our sole discretion, allow you to use your Temporary Card with some or all
of the features of a Personalized Card (such as ATM and cash access), and we will notify you if we do.”

it also states:

“Personal Information You Will Need to Provide. To help the government fight the funding of terrorism and moneylaundering
activities, federal law requires all financial institutions to obtain, verify, and record information that
identifies each person who sets up a Card. When you set up your Card, we will ask for your name, address, date of
birth, Social Security number, phone number and other information that will allow us to identify you. If we are unable to verify your identity, we may choose to permit you to use the Temporary Card
until the money on the Temporary Card has been fully spent, but you will not receive a Personalized Card. ”

but no where does it say they can or will block you from using the cash they just took from you (with absolutely no chance for a refund in store), or that they can or will take up to 10 days to verify your identity before the card is fully active or available to be used. it says if they fail to verify you with the info you have provided, then can/may close your card acct, and allow you to use the funds to zero on the card and not allow it to be reloaded.

i have been denied the opportunity to speak with or file a complaint with their executive/home office, and cannot find a number to them without it looping me in circles if i dont have a direct extension to whom i wish to speak to there. I am making this my last resort and hopefully someone over there at Walmart Corporate will read this and attempt to contact me. I filed a case with the BBB (389128) as well in hopes to get this resolved before i end up in the cold and dark because my utilities have been cut off, and have the repo man looking to pick up my car in the night, and not to mention the finance company reporting late payment (which i just modified my loan and finally show in perfect standing with them).
Honestly what customer would use a prepaid card service in time of need knowing that once you deposit that money to your card and walk out you could have to wait 10 days to use it. I dont think many would. I know i wouldnt have, if i was made aware of their backwards, seemingly non-existent verification policies, which do not even reflect in their own cardholder agreement.

-Irate in Ohio


Jennifer December 1, 2014 at 1:59 pm

I went shopping on Thursday Nov 27th. I went in for the 32″ Samsung tv they had them sitting by electronics and some tvs sitting between food and clothing. Well the one by clothes said $98 it wasn’t like that when I got to the register the employee Kim was rude. She didn’t even see if there was more back there just said ‘I can’t sale it to u for that price’. I had the sign and they just said someone put the wrong sign there. Well I guess I won’t go black fri shopping again. I went tot a small town walmart so I didn’t have the craziness. I like shopping there but no more will drive another 15 miles.


Arevia December 1, 2014 at 8:01 am

I went to Walmart store number 2605 in Gallipolis Ohio for the Black Friday sale and they refused to sell me athe Iphone that was on sale ..first I was told that ATT advised them not to sell to people who lived more than 3 states away I called ATT they said they never heard of such. then I was told it was a store policy still did not under stand. I have aplan with ATT was adding a 2 year contract…the final reason was that Walmart had been scamed did not understand what that had to do with me…they even refused to allow my brother to buy the phone for me and he lives in the city.Not only did the sales associate Sean mgr Teresa and Asst Mgr Jared tell me this and all refussed to sell the phone….still want to know why but really I want the phone at the black friday price of 79.00…and a apology I really think there was a different reason but the can tell mne the real reason…


geraldina tamayo December 1, 2014 at 2:07 am

Dear Corporate Walmart,
I am so displeased and disappointed in the service i have received. i recently purchased 2 dolls online for my daughter’s birthday and the shipment went to Texas, when i live in California. When i spoke to the manager at that location (ricky) he told me that he would ship the dolls to me residence personally and take care of the shipping cost. Stating it would arrive at my address on Wednesday. I have yet to receive it. I then emailed the Texas Walmart location and stated my concerns and disappointment. All my daughter wanted was these 2 dolls for her birthday. And your Walmart service failed i full filling my order/purchase. I then receive a email responding that i will receive a full refund and the process has already been done. I never not once stated in my email that i wanted a refund. I simply wanted my order. So i am now furious and am contacting you personally. You have lost a long term loyal customer. It saddens me that you have unprofessional employees and managers. Not once have i ever have to deal with this situation. I will be waiting for your response to my email. I would be expecting something done about this. -Thank you


Janetta Hammond November 30, 2014 at 2:11 pm

I spend a lot of money at this store, my house burnt and I have spent thousands of dollars there. You have an assistant manager named Ron Ford, is a very useless person. He stands outside all day long smoking cigarettes. I have been on hold for 20 minutes and I drove up to the store, still on hold. Pulled up and of course he is outside smoking again. This is not the first time I have had that problem. Try calling that store as a customer and see if you get helped. This is ridiculous. I am so sick of his lack of being a team manager that I am not going to shop at that store no more. I have been in retail my whole life and I would never treat a customer like I am treated at this store. Something needs to be done. I would prefer you contact me about this situation. Half of Cahokia don’t even shop there no more because of your manager. Store # 747 Cahokia, Il. 62206


Ken Thomas November 30, 2014 at 11:42 am

Called over Saturday to Somerset,Pa. WalMart to ask if Wrangler Blue Jeans were still on sale from Black Friday! Customer service confirmed they were! Drove over 20 miles 1 way to find out the store raised pice back up to reg. price of $16.?? what ever cents it was after I found 4 pairs my size and went to the cashier! So I took them back and put them back on the shelf and left! Drove 40 miles round trip for nothing! If your customer service don’t know what they are talking about then don’t let them answer the phone and give out this wrong Information! Thanks WalMart for wasting my time and money for gas for nothing! Ken Thomas / Meyersdale, Pa.


orson Imfeld November 28, 2014 at 7:59 pm

Dear Corporate Walmart
I purchased a Egift card for my friend to use for black friday. The email you sent to my friend was blank! She could not use the egift card you sent her! When she goes to a wal mart stoe near arlighton texas the employees tell they cannot do anything about this. I called about 5 times to solve this issue over the phone which was no help! I spent 81 dollars on a egift card that was never activated and your employess cannot help me with. I demand a Refund or an actual egift card that is not blank! how could you guys do this? Ive sent target gift cards that worked fine and as soon as i send a gift card that i bought from Wal mart I have a problem. I work hard for my money being a college student so now there is a 81 dollar gift card that cannot be used and why? I paid it was sent, it came up blank, no phone assisatance could help me and your employees cant help me. Is this a scam? no of course not! i did buy it from your website! I understand the no refund policy however you can’t send me a gift card that doesn’t work! There is false advertising here where the giftcard is a collateral for items in your stores; sending me a blank gift card is not what i spent my money on. Please look into this as i am very frustrated in your company. Hey as proof here is even my 2677225-803039
You guys can see if anything was spent or if it was ever activated, you can see that you charged my debit card for 81 dollars.


linda November 28, 2014 at 11:42 am

My family and friends and I will not ever shop at your store as long as you’re manager Robert takes in drug heads
You have an employee by the name of Antonio backes he does marijuana and his mother Jennifer backes allows it!!!! I have CALLED the DEA OFFICE against your employee !!!!! Sincerely your use to be costumer Linda…..


Jeff house November 28, 2014 at 11:23 am

Hi this is Antonio Backes cousin. I know he uses pot before work and after and some times during work and the manager Robert from the 1360 center drive will not hold up to the no drug policy that you set and I will let all my friends and family know and will not shop there any more


KCHARLEY November 27, 2014 at 8:37 pm

To whom this may concern:
I visited your Pell City, Al Walmart store # 5113 today 11/27/2014 early morning. I am sending this email in reference to my customer experience. As I am a valued customer at this/my local store, and spend ample amounts of money monthly. The the encounter I had with one of your store managers named Rick was unacceptable and inadequate. He was very rude, confrontational and disrespectful towards i and your employee Megan M. I actually heard him call her vulgar names and was disrespectful to her. I have worked in customer service before and know this kind of behavior is, unethical and eligible and and shouldn’t be tolerated at any company especially at one as big as yours . I would like and appreciate for someone to look into this matter please, because if your Manager Rick will behave like this in front of customers. What is he doing when valued customers aren’t around. I am a femal and I am concerned for the wellbeing of your employee Megan M. and would like to apologize on his behalf. I can be reached at *** if you have any questions or concerns about this email I am sending you. Thank you for time.

Concerned customer,