Wal-Mart Stores Inc., usually just called WalMart, was founded by Sam Walton in 1962. Walton purchased one if the Ben Franklin stores in 1945. His focus was on the profit margin. Walton believed that selling products at a lower selling price, but in high volume sales, would make both customer and himself happy with the deal.
Walton was on to something, as sales increased 45% during his first year in business with his Ben Franklin store. When his 5-year lease with the company expired, he was unable to reach a new agreement. Walton opened his own store on Main Street in Bentonville, calling it Waltons Five and Dime. The original store is now a Walmart museum. 
In 1962, Walton opened his second location on Walnut Street in Rogers, Arkansas.
By 1967, the chain had 24 locations across Arkansas. In 1968, stores were opened in Missouri and Oklahoma.
In 1970, the Walmart corporate office and distribution center was opened in Bentonville, AR. The company also went public the same year, trading stock on the NYSE under the ticker symbol: WMT.
There were 1200 Walmart stores by the company’s 25th anniversary in 1987. 
In 1988, Sam Walton stepped down as CEO and was replaced by David Glass. In 2000, H. Lee Scott took over as President and CEO.
By 2005, there were 6200 stores worldwide.
Walmart currently operates nearly 12,000 stores under 55 different names in 15 countries and is the largest retailer in the world. Why Walmart? Walmart’s own customers cite low prices as the most important reason for shopping there. The average American Walmart customer’s income is below the national average, and analysts estimated that more than one-fifth of them lack a bank account, which is twice the national rate. Walmart is often conveniently located near bus stations or close to residential neighborhoods.
Annual revenue for 2016 was $485.87 billion. The company has more than 1.4 million employees in the US alone, with an estimated 2.3 million employees worldwide. Walmart U.S. is the company’s largest division, making up 62.3 percent of all sales.
In early 2016, the company announced that it would close 269 locations, most of them in the US. Most of the closures occur where there is another Walmart location within 10 miles. At the same time, the company announced it had plans to open 60 Supercenters, 95 Neighborhood Markets, 10 new Sam’s Club stores, and approximately 240 international locations in 2017.
The company acquired Jet.Com, an eCommerce site, in August of 2016 for $3.3 billion.
In January of 2017, just one day after stating the company would increase the starting wage of regular employees, the company stated that they were removing about 3,500 store co-managers, a salaried role that acts as a lieutenant underneath each store manager, according to people familiar with the move. It’s also adding about 1,700 assistant store managers, a slightly lower-paid role, who will oversee fast-growing areas like online orders. This means a pay cut for many former co-managers.
The company also abruptly closed about 63 underperforming Sam’s Club locations, without telling their employees, many of whom showed up for work, only to find the doors locked.
In May 2019, the company announced that it would raise prices on nearly every item in the store if Trump’s tariff’s against China went into effect June 1st, 2019.
That same month, Walmart executives also announced that they would be removing tobacco products from some locations and raising the minimum age to purchase tobacco to 21.
In mid-March 2020, Walmart stated that they were going to stop their 24-hour service and begin closing most stores between 10PM and 7AM due to the coronavirus crisis.
A company spokesperson said this was a necessary step in order to allow employees to stock shelves and disinfect stores. The change in hours is also being announced by other retail locations, such as Hy-Vee, Randalls, HEB, and Kroger grocery stores.
Also in March 2020, Walmart stated that they would allow their locations and parking lots to be used for drive-through testing for the CORVID-19 virus. Other locations which also agreed to provide these services include Walgreens, Target, and CVS.
On July 20, 2020, Walmart announced that all customers would be required to wear face masks at all locations. This move is designed to protect customers from the COVID-19 virus.
In July 2021, the Walmart corporate office stated that the company would pay college tuition and books for their workers at certain schools.
In June 2022, Walmart announced that it would pull My Pillow products from all Walmart locations.
Walmart’s corporate office is located in Bentonville, Arkansas.
WalMart
Wal-Mart Stores Inc., usually just called WalMart, was founded by Sam Walton in 1962. Walton purchased one if the Ben Franklin stores in 1945. His focus was on the profit margin. Walton believed that selling products at a lower selling price, but in high volume sales, would make both customer and himself happy with the deal.
Walton was on to something, as sales increased 45% during his first year in business with his Ben Franklin store. When his 5-year lease with the company expired, he was unable to reach a new agreement. Walton opened his own store on Main Street in Bentonville, calling it Waltons Five and Dime. The original store is now a Walmart museum.
History
In 1962, Walton opened his second location on Walnut Street in Rogers, Arkansas.
By 1967, the chain had 24 locations across Arkansas. In 1968, stores were opened in Missouri and Oklahoma.
In 1970, the Walmart corporate office and distribution center was opened in Bentonville, AR. The company also went public the same year, trading stock on the NYSE under the ticker symbol: WMT.
There were 1200 Walmart stores by the company’s 25th anniversary in 1987.
In 1988, Sam Walton stepped down as CEO and was replaced by David Glass. In 2000, H. Lee Scott took over as President and CEO.
By 2005, there were 6200 stores worldwide.
Walmart currently operates nearly 12,000 stores under 55 different names in 15 countries and is the largest retailer in the world. Why Walmart? Walmart’s own customers cite low prices as the most important reason for shopping there. The average American Walmart customer’s income is below the national average, and analysts estimated that more than one-fifth of them lack a bank account, which is twice the national rate. Walmart is often conveniently located near bus stations or close to residential neighborhoods.
Annual revenue for 2016 was $485.87 billion. The company has more than 1.4 million employees in the US alone, with an estimated 2.3 million employees worldwide. Walmart U.S. is the company’s largest division, making up 62.3 percent of all sales.
In early 2016, the company announced that it would close 269 locations, most of them in the US. Most of the closures occur where there is another Walmart location within 10 miles. At the same time, the company announced it had plans to open 60 Supercenters, 95 Neighborhood Markets, 10 new Sam’s Club stores, and approximately 240 international locations in 2017.
The company acquired Jet.Com, an eCommerce site, in August of 2016 for $3.3 billion.
In January of 2017, just one day after stating the company would increase the starting wage of regular employees, the company stated that they were removing about 3,500 store co-managers, a salaried role that acts as a lieutenant underneath each store manager, according to people familiar with the move. It’s also adding about 1,700 assistant store managers, a slightly lower-paid role, who will oversee fast-growing areas like online orders. This means a pay cut for many former co-managers.
The company also abruptly closed about 63 underperforming Sam’s Club locations, without telling their employees, many of whom showed up for work, only to find the doors locked.
In May 2019, the company announced that it would raise prices on nearly every item in the store if Trump’s tariff’s against China went into effect June 1st, 2019.
That same month, Walmart executives also announced that they would be removing tobacco products from some locations and raising the minimum age to purchase tobacco to 21.
In mid-March 2020, Walmart stated that they were going to stop their 24-hour service and begin closing most stores between 10PM and 7AM due to the coronavirus crisis.
A company spokesperson said this was a necessary step in order to allow employees to stock shelves and disinfect stores. The change in hours is also being announced by other retail locations, such as Hy-Vee, Randalls, HEB, and Kroger grocery stores.
Also in March 2020, Walmart stated that they would allow their locations and parking lots to be used for drive-through testing for the CORVID-19 virus. Other locations which also agreed to provide these services include Walgreens, Target, and CVS.
On July 20, 2020, Walmart announced that all customers would be required to wear face masks at all locations. This move is designed to protect customers from the COVID-19 virus.
In July 2021, the Walmart corporate office stated that the company would pay college tuition and books for their workers at certain schools.
In June 2022, Walmart announced that it would pull My Pillow products from all Walmart locations.
Walmart’s corporate office is located in Bentonville, Arkansas.
I was in one of your stores and a lady was pushing a cart with her dog setting in the seat where children set and people put food items and she did have any items in the cart she was just walking with her pet, and I think this should not be allowed due to health reason you stores should only allow service animals and not pets. I love dog’s and cat’s and other pets as much as anyone but this PET thing has gotten out of control.
My name is Dr. Sheldon Sevinor, I am a frustrated vender on Walmart.com (Cosmetic Changes LLC). I currently have 2 items that I’ve been selling on Walmart.com for over a year for women and now I am entering a new phase putting focus on men and have tried listing the same 2 items for that purpose and I’m getting an error that these 2 items are prohibited even after the fact that I already have then active alone as well as along with 4 other combinations.
I’ve been going back and forth with sales support for 1 month on 1 product and 2 weeks on the other. I keep getting the same response with each call and that is being told “it’s in the compliancy dept” and with each call I’m told not to open new cases for the same issue”. I’m not, with each call a new case is being created by Walmart and then receive other emails tell in me “Hi Shelson Sevinor,
Your case # 03477969 is pending final resolution. You will have the opportunity to reply or comment on the case within 5 days before it is considered closed. To view the details of your pending resolution, please visit sellerhelp.walmart.com/seller/s/cases?casenumber=03477969.
Case Information
Status: Resolved
Case #: 03477969
Subject: Inventory update errors
Case Creation Date: 2/25/2022
Thank you for your partnership,
Walmart Partner Support
ref:_00D61ZKTc._5004MqAFRD:ref”
The case(s) are never really resolved and I do respond within that 5 day window as per the email only to repeat the same process over and over and over again.
With that said, I’ve exhausted all avenues up to and including spending over an hour on the phone only to find that there is no one at Walmart corp. center who handles Walmart.com unless it regards a customer calling about a purchase. I find it hard to believe that a huge company like Walmart with over 23 million employees that there is nobody to speak with regarding vendor relations or the management of Walmart.com.
I sell on Walmart, Amazon, ebay, Bonanza and ETSY and I find the seller support abysmal at best!
Dr. Sheldon Sevinor
Cosmetic Changes LLC
Total disrespect for our military heroes! For 18 years, I have shopped at the Wal-Mart on Southwest Dr. in Abilene Texas. A few months ago I noticed the pictures of our military heroes were missing from the front of the store. I asked why and was told the pictures had been moved to the back of the store. The employee walked to the back of the store with me. The pictures of our military heroes was mounted on a frame that said “Wall of Honor” and placed on the exterior wall of the toilets. That area is called “dead space” in advertising. You will never see an ad posted there because no one notices it. I have repeatedly expressed my disgust and outrage but told they were placed there because they had not been part of the stores remodeling plan. Interestingly, each of the Wal-Mart employees I have spoken with indicated they did not think it was appropriate to place the pictures in the back of the store on the toilet walls. I have randomly pointed to the location of the pictures to customers when I’m in the store and each person shared my sentiments. I have asked to speak to the store manager, Daniel, numerous times, but each time told he wasn’t in. After doing a little research, I was told the store manager makes the decision where the pictures would be placed. When I was in the store this week again trying to talk to Daniel but with no luck, I was told by a store employee that I would have to call cooperate office and talk to the person in charge of store remodeling, but no one knew that person’s name. Three weeks ago, I called the 1-800-Wal-Mart registered my complaint and was told I would receive a call from the store manager (Daniel) within three days. I’m still waiting for his phone call. It is a disgraceful to put our military heroes in a place where no one notices. TOTAL DISRESPECT FOR OUR ACTIVE TROOPS AND VETERANS! SHAME ON WAL-MART! There are a couple of walls at the front of the store with nothing on them that the pictures would fit. All Wal-Mart’s emphasis on customer service and good community relations is just a bunch junk. I have lost all respect for Wal-Mart and feel certain if Sam Walton was alive, he would correct this. Will I ever shop at Wal-Mar again? I am asking myself that question. If I do, it will be at the stores that honor the men & women who fight for our freedom
Where is the meat? Went to one of your super centers 2 days ago and there was NO MEAT (beef, pork, chicken) in the meat cases at one of your Oklahoma City stores your . This is not the first time either. This is getting old. Your stores have NOT been FULLY STOCKED since you moved everything around before COVID-19 hit. Some of the other things you DON’T keep stocked anymore is Pedigree canned Dog Food, Dreambones Chicken Wrapped sticks dog treats, Distilled water, Great Value Thin sliced Smoked Ham just to name a few. You still have not got bathroom cleaner back in stock since the move-around either. It has been bad and getting worse. I don’t know who does the ordering but they need to learn how to do it better. You would think when you keep running out of somethin you would know you need to order more. It is bad you keep RAISING PRICES and can’t keep items in stock. This is NOT what Sam Walton envisioned his company to be He was for the working class who didn’t have much. You kids of his are worried only about the profits and the money you can make. You run small businesses out then hike up the prices especially in areas that only you are at now. You are going to run yourselves out of business you keep doing what you are doing now. GET YUR STORES STOCKED & KEEP THEM STOCKED or get ready to loose more business.
I hope you people who can make things happen see this. This will NOT be the only place I make these statements.
Is there a phone number that someone in the US will talk to you about a password or is that impossible. Very poor customer service. How about hiring US citizens and the hell with off shore employees
I have applied and called the Sam’s Club in Huntsville concerning a position they have in the meat department. They are so short handed that they have taken cashiers to the meat department and have them trying to cut meat. I can’t get an interview, can’t even get anyone to pick up the phone, stay on hold for an hour when I call…Isn’t it funny how a huge establishment has forgotten how to do basic business.
This ends today for me Walmart. Being robbed by your stores and now online! you lying sheets! In one month I have lost $700.00 with your company! Because you won’t allow returns of four pair of pants, one belt and one pair of shoes. They have covid-19 on them by your customers you state. How come when employees were stocking goods when Covid-19 first happned they didn’t put Covid-19 on the goods when putting pants on shelves and belts on racks and shoes on a shelf? Lame excuse for NO RETURNS, all you lying stores trying to make up for sales because you have lost your dollars. Helping the community you advertised I call BULL SHEET! Now I do an online order for two 5-shelf bookcase online and you charged my credit card and put a FEDEX ship number to it and they never shipped from the third party seller. Even the third party seller lied and said they shipped. FEDEX CONFIRMED ONLY A LABEL WAS CREATED WELL OVER THREE WEEKS AGO YOU BOTH ARE LYING CROOKS. I did call online sat for hours and waiting for return calls that never came from your online website.In chat I put my phone number to call me over and over for hours on end weith no call back. I contacted stores after stores in my area for help with mangers or site to store numbers. NONE of your EMPLOYEES EVER HELPED OR EVEN WOULD GET ME A MANAGER EXCEPT FOR SIT TO STORE NUMBER AND EVEN THAT MANAGER AT MY LOCAL STORE NEVER CALLED ME BACK ABOUT MY ONLINE ORDER. ANOTHER STORE CALLED ME BACK TO TELL ME THEIR MANAGER COULDN’T BE BOTHERED WITH MY TRIVIAL ROBBERY BY YOUR COMPANY, THAT IT WAS ONLINE I NEEDED TO TALK TO TO CANCEL THE ORDER AND REFUND MY DOUGH. YET, ONLINE SAID THE THIRD PARTY HAD TO CANCEL THE ORDER AND REFUND. YOUR NAME WALMART IS WHAT CHARGE MY F-ING CARD FOR $385.53! YOU LYING JACK RABBITS. SO TODAY I NOTIFY THE ATTORNEY GENERAL OF ALL ROBBERY WALMART IS DOING ON MY BEING AND STEALING OF MY MONEY. TODAY I NOTIFY BBB, THE CONSUMER PROTECTION AGENCY AND ANY OTHER GOVERNMENT ENTITY THAT CAN FINALLY GO AFTER YOU. YOU CROOKED WALMART! I HAVE PUT THE MONEY IN DISPUTE WITH MY CREDIT CARD AND BECAUSE CREDIT CARDS ARE SO F-ING BUSY WITH CALLS NOW BECAUSE ALL CONSUMERS ARE BEING ROBBED BY MANY ENTITIES AND RETAILERS ( I’M SURE) , LIKE ME. I HAD TO SIT ON THE PHONE LINE TILL WELL PAST 9PM LAST NIGHT PUTTING ALL ITEMS INTO DISPUTE I PURCHASED FROM YOUR STORES THAT YOU WON’T ALLOW REFUNDS FOR EXCHANGES FOR AND THIS FURNITURE YOUR COMPANY ILLEGALLY CHARGED MY CHARGE CARD FOR. You can make this right because your online chat room has thousands of message from my true identity in last nights (May 26, 2020) messaging. But, I feel either way I need to teach all you rotten retailers now how to behave and that you can’t and won’t get away with this illegal behavior! F you WALMART! At my age this consumer owns every thing I need in life and I won’t be buying from any retailers for a very long time. Life for shopping has become a piece of sheet!
Stacy Maurer King-Goodman and 2 others shared a post.
Diamond Agyei
October 6 at 9:07 PM
Welp Wapak, you did it again!!! My sister and us were at Walmart grabbing stuff due to us not feeling the best. Mind you my sister is a nurse and I’m a teacher. This woman in the picture wasn’t even paying attention to us and came over snatching my sisters belonging and calling her a thief. Only to find out by the register she rang it up. Long story short I called and the assistant manager didn’t care. I went back to address the issues, because she was bashing us too another customer saying that she don’t like people like us. Then she went as far as saying we shouldn’t expect good customer service?!? Really!!! After confronting her, she got rude and said I took it out the bag because I don’t think she rang it up. I said well after you seen it you were bashing us. Her boss came over and told us we had to leave even though she was in the wrong. As we were leaving she got cocky and said yeah leave. I said I was going to call her out on FB and she said good do it, because I no one cares. This is sad! I have lived here my whole life and never stole a thing, but constantly getting accused based on skin color??? Why do I have to bring my mother to the store to shop?? What the hell is wrong with America???? Please stop racism and stereotypes!!!
Stacy Maurer King-Goodman
8 hrs ·
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Andy-Becky Valentine Cox
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I’m fighting walmart right now due to them saying I didnt scan things, yet I asked for help from the child they hired for their self checkout line, and behold, their loss prevention employee was standing beside the self checkout person, watching me the whole time which was fine with me because I asked for help. The kid smiled awkwardly at my.boyfriend and myself, and it makes sense because he was told to not help me. That way the child they also hired for loss prevention could have his moment, which was harassing me. It was food items, I have ebt. My 4 year old was also with me, I scanned a kinder egg which ebt covers, and I had to pay cash, so I did for her. I asked them for help yet again and nothing. Because of that employee, I’m facing so many issues I dont deserve. After shopping there, faithfully, for 3 years. So often, that I befriended a door person who worked there for over 10 years. I’ll get a written statement from him since this Walmart likes to stop young moms like me, im.not the first one. Racism at its finest.
Have been shopping at Wal Mart of many years. Goes back to the Hyper Mart in Topeka, Ks. But I will be doing my shopping at other places from now on. I do not agree with the self check in any store. Half the time you have to wait in line or the machine breaks down, or you don’ know what to do next. Then you have to wait to get help because the person is helping someone else. Have been doing most of my shopping at store #5165. The other day when I was there, all the self check were all busy. SO I went to a check out line. There was ONLY ONE OPEN. Asked for the manger. She was very nice, but said there were more self check machine coming in. Not for this lady. Bye, bye WalMart.
I am or shall I say, soon to be an ex patron of your store at 1131 North Beale Rd in Marysville Ca. I have shopped here since the store opened several years ago. I personally shop there and also bring elderly family members and friends to shop as well.
I have noticed a HUGE decline in staffing and a total lack of customer service. Most elderly people like to shop in the morning before the store gets too busy. I have seen older people leave the store without groceries due to the long slow lines to check out. I have spoke to management on 2 different occasions and their answers are to use self chk out. Elderly people have issues using the self chk out. Never fails an item won’t ring up and they end up stalled waiting on an associate to come over and get them going again. Not a good option for our senior people. I use the garden shop check out because it’s usually way faster until the last several months. It is closed now more often than not. They tell me it’s a staffing issue or shall I say a total lack of staffing. How difficult and time consuming can it be to keep people hired, trained and fully staffed? Isn’t that what HR is supposed to do ? Doesn’t the Walmart Corp employ human resource departments to do just that ? I could share several experiences that I have encountered that have fallen WAY short of customer service. I feel for these older folks that have to suffer through these short comings of customer service in your Linda Calif store. For those reasons Im about to take my business along with the other people I help out elsewhere. It’s worth paying a little for much better service and a pleasant experience.
Shanti Dombrowski
So long Walmart. I will no longer purchase from Walmart due to your new firearms and ammunition policy. Just wanted you to know that there are millions of us and this will cost you big bucks in the long run. Just got back from purchasing something I needed from elsewhere when I was only a few hundred yards from one of your stores.
Wal-Mart you just blew it with removing firearms and ammunition from your stores. You are alienating a significant segment of your customer base, because I for one will not step into another Wal-Mart store, and we spend thousands of dollars with you every year. Now I will find other substitute brick and motor stores and more online shopping. When will businesses learn that becoming politically involved in issues will cause the loss of a large segment of their buying public.
i completely agree with you! these a-holes(wallyworld) think that we have no options…..i just emailed the CEO and sent this..
My wife and I have been shopping at Walmart-mart on Clinton Highway in Knoxville for a decade…..but…thanks to your STUPID new rule you came out with to appease your non gun groups you have now lost me, my wife, our whole neighborhood AND I have posted a ban Wall-Mart page which is gaining past 100,000 signatures from people like me! You think that liberal lefts shop at Wall-Mart? Not NEARLY as much as Conservatives! We have already started shopping at Ingles,moved our prescription accounts to Rite-Aid, and now shop for everything else we need ANYWHERE BUT Wal-Mart….
Your Company isn’t that big to think there aren’t alternatives!
WENT TO WALMART IN MADISON OHIO TODAY TO GET A NEW BATTERY CAUSE WE HAVE A WARRTERY ON IT AND THEY TOLD ME THAT THEY HAVE TO TEST IT AND TAKES 20 MINS. SO I WENT TO DO SOME SHOPPING AND COME BACK 20 MINS LATER AND THEY TOLD ME TAKE 1 HR AND I LIKE I JUST WANT TO GET A NEW BATTERY. SO WENT GOT THE MANAGER AND HE TOLD ME SAME THING THEY HAVE TO TEST IT SO THEY TEST IT COME BACK GOOD BUT WHEN WE CHARGE IT START THE CAR AND THE BATTERY GOES DEAD VERY BAD AND RUES WORKERS THERE AND THERE SAY CUSTOMERS ARE ALWAYS RIGHT
Until Wal-mart gets its greeters back at the doors of all locations, none of us is safe shopping there. A boycott until greeters are back, so they can catch anyone carrying a gun at the door is reasonable & called for.
I got an email like this & want you to know about it::
CONGRATULATIONS
From: “Wal-mart Recruiting Team”
Thurs.,June 13,2019
Walmart is beginning an assessment program in your area and you have been selected…..undercover….part-time…450-3000…need full name…city…state…zip…phone…email…address…age…sex…our email: walmartrecruitment2019@ gmail.com
I went into the Wal-mart in Palmyra,Pa to get a baby mattress the “employee” was talking on her personal phone and walked away when I got to that isle. I went to find her cause there wasn’t a price on the mattress I wanted she was 2 isles over still talking on her personal phone when she seen me coming up to her she walked away continuing to talk on her phone. I got pissed and left the store I’ll find a mattress somewhere else. That was just rude of her she just proven she doesn’t want to be at work. That is what breaks are for make personal calls on your own time.
I was just wondering how Walmart can terminated you without even telling you that you are. You have to find out thru other resources that you were terminated!!
For the second time in a month, I was stopped as I exited the Wal Mart on Hogan Blvd in Mill Hall, PA by an associate demanding to see my receipt and check my bags. What I have noticed after repeated trips to this venue is that Wal Mart associates are ONLY stopping those people who use the self-checkouts and are then demanding to cross-check the contents of their bags with receipts. I have contacted both the police and a lawyer and have been advised that “unless a merchant has witnessed concealment by a customer who has passed the last point of sale and exited the store” they have no right to search you, your bags, or detain you. Demanding customers show a receipt and open bags inside the store before being allowed to depart the store simply because they used the self-checkout is NOT permissible. Customers have the right to say no and walk right out of the store but they are not being informed of that right. The Mill Hall store is not asking customer’s permission to search, they are demanding to search without any evidence to justify such a search as a condition of leaving the store. These Gestapo-like tactics are NOT legal.
It completely sickens me that your company, in order to save money and increase profits, continues to lessen the number of associates working registers, forces customers to self-checkouts, and then casts criminal suspicion upon, and harasses, customers for using those very self-checkout lines you are essentially forcing customers to use or else suffer long waits in line at the only two registers being staffed by an associate. I will not continue to shop at a store that treats me like a criminal for using the very same self-checkout lines your company promotes and even forces customers to use by failing to man registers with associates. If stopped again inside the store without any evidence of theft, I will retain counsel and seek legal options.
Yes! thank you for writing this. my husband and I live in a small town in TN. One night out of nowhere 2 police officers came to our house saying that he had stolen a 20$ pair of pc speakers! you don’t know him, but that is absolutely absurd to even think about. not only that but they wanted to make sure that it was walmart coming after him. said it 4 or 5 time. had no photos, no nothing. he goes to general sessions court, they refuse him an attorney he will NOT accept the plea deal, as he is not guilty and in a 1 income household we cant afford him having that kind of record. he went back and forth to court had 1 PAID attorney drop him after 1000 dollars was paid bc he didn’t want to drive out there anymore, at some point it ends up on his record AS A CONVICTION, and he has just now made it to circuit court. he never even made a plea or talked to the judge. he has lost 1 job, been denied 2 after background checks, and low and behold, we call yesterday to see what the hell Walmart could be doing this for with no tape, evidence, witnesses or anything and they tell us they have no idea what we are talking about. they aren’t pressing charges against him. today makes 1 yr and 17 days since the night the police first came and so desperately wanted us to know that this was Walmart pressing charges. I know this was a long read, but we are at a total loss. it seems absolutely ridiculous to keep this crap going but our lives cant afford him taking the wrap for something he would never do. he is about to read a letter he wrote for our town time capsule 10 years ago in a few weeks and is so humiliated. if there is anyone who has any idea of what we can do or even word of encouragement, I would so greatly appreciate it. again im sorry for the length!
I live in the mid west. All of the Shopkos are closing in our community and neighboring communities. We have no other shopping besides Dollar General. Where I live is 1 hour from larger towns in three different directions. They also have not variety stores left. We have to travel over 100 miles to the nearest Walmart. I live in Bassett, NE, we need a Walmart somewhere in a radius around us. We are pretty much centrally located in a large area. Please consider putting in a store somewhere closer to us.
Our walmart in minot ND has a very corrupt upper management the store manager may look good on paper but as far as her treatment of associates and dept managers is atrocious. I worked in tle we paged the management several times it took someone almost an hour to help the customer then they walked off halfway thru the transaction to take a smoke break. I felt bad for the customer. I wasn’t trained properly and I was chewed out because I didn’t know what to do. They don’t care about there customers or there employees. They seem to think everyone but them have to follow the ethic training we learn during training. I’m wondering what would Sam Walton think of the way walmart doesn’t care about the abuse of power our Wal-Mart management is practicing here in minot. Maybe when there are these issues talk to your associates instead of the management.
dear walmart your online application is not working and as a person and customer who has sent in a dvd showing shoplifting and the none act of your workers which do not seem to care of the depts of the stores their are ways to get the matters clear up thank you JAY
I am a frequent shopper at your Walmart store in Sunrise Florida at 12555 West Sunrise Blvd Sunrise Fla.33323. Last night I shopped there and my credit card was compromised. I keep my card in a medal container till use and return it to the same container after use. I took it out to pay for my groceries, put it in the terminal and removed it as it was approved, then returned it to the medal container. This was at 19:42 according to the receipt. I received a call from my credit card company telling me my card was trying to be used at a citgo station at 11PM. I dont use my card very much and was thankful the credit card company noticed this fraudulent charge. I suggest you check your terminals and your employees . I finally got a hold of the manager(Justin after several calls and no answers both to customer service and finally to the deli where i asked to speak to a manager.) and told him of the fraud and he in so many words told me “oh well”. I did report it to the Police Dept as well. hopefully you will look into this and remedy this problem or lose more customers.
Thank You,
Helene Martin
I need help with my safety invention called the Auto Safety Mat .
This mat will save a lot of lives on our streets and hwy’s .I have all
the research already done through Invent Help .Now I need a prototype
built and patent for my safety invention . They made me a book with all
the information .
Now what I want to achieve on my Safety Invention is turn it over for a
percentage of the profit.
I was shopping at the Port Richey, Florida store tonight and I went to your deli section the poor girl behind your counter HANDLING FOOD had the flu. She looked terrible. I asked her why she came in and I was told that she would have lost her job if she did due to her points. Her health and the health of your CUSTOMERS should be a priority. I spoke to a manager and she could have cared less. I’m sure someone could have covered her shift.
It’s true I was an employee and they expected you to come in sick. You could be on your death bed and they would expect you to show up for work.
Your customer service support center personnel are ill-trained and unable to communicate in any meaningful manner for customer concerns.
I have tried to return part of a swing set # 5931880330277 for the past three weeks and they have failed to help me get that item back to your returns terminal.
I have communicated with both of your shippers pilot freight and FedEx. both have never received correct dispatches or communications from Walmart customer service about the who what or where to send the pickup personnel.
Your companies shiny reputation is now really brown and tarnished with me and my family.
I have a 40 acre property available to place a Regional WalMart distributation Center. WalMart has shown an interest in having a Center in this basic area before in Alturas, CA. My property is in Ravendale, CA down the road from Alturas less than a mile from Interstate 395. about 2 hours from Reno…2 hours from Klamath Falls.. ARe you still interested in constructing a Regional Distribution Center in this area? I can be contacted at cyndihare888@ gmail.com and at 530- 233-XXXX. Thank you for your time . I realize you all are very busy people. I will be looking forward to your phone call or email.Cyndi Harrington
Rio Grand, NJ store was just remodeled and turned into a superstore. Looks great!
The problem is we have this whole new store and the clothing department is terrible. There is nothing in the ladies department that is worth spending money on. You formally carried faded glory and white stag, I loved those brands for casual wear. Now you have terrible, ugly clothing that is paper thin and not worth a dime. I don’t know who your buyer is but they need to go.
Please stock the woman’s section with clothing worth buying.
WAL-MART DISCREMUNATES AGAINST ANYBODY WITH DIEBETEIS FOR WE HAVE BEEN IN WAL-MART IN 3 DIFFERANT CITIES FOR GV BRAND DIET DRINKS SUCH AS MOUNTAIN LIGHTING FOR THERE COST IS RESONABLE WHEN YOUR ON A FIXED INCOME BUTT WAL-MART DOES NOT STOCK THE GV BRAND IN DIET THEY HAVE ALL YOU CAN DRINK IN REGULAR DRINKS FOR PEOPLE WITHOUT DIEBETIES!!! WHY I BET SAM WALTON WOULD ROLL OVER IN HIS GRAVE TO SEE HOW HIS STORE HAS BECOME
I recently bought a tube of 90 percent ground beef, when I opened it it was a big chunk of fat three fourths of it was fat. I took pictures but don’t know how to send them. i would like to be reembursed for the cost. Very disappointed.
Ms go to Winco they have better quality food then walmart. for the life of me i do not know why people shop at walmart.
I just had my oil changed at the Waverly, Iowa Walmart and would like to say a BIG Thank You for the vacuum out the vehicle service. That is a nice touch and assures my return!!!!!!
Thanks, again!!!
Dee Bolhuis
to whom it concerns I live in a small town the people wanted a superstore and got it it wiped out all the other store around . but that’s not why I’m getting hold of you ,I spend between $300 to $200 a week in your store yesterday was the 3rd time I have done this, I went to buy groceries about $250.00 the store was packed people just getting off work you spend an hour shopping and the lines are very long at the check out the other option is self check out .now this is really ridiculous I along with a very large crowed hate the self check out . so I did what I’ve done before the checker went on brake there was only 2 checkers with at least 10 to 15 people in there lines but before she left I asked if some one else was coming to replace her she said NO. so I looked at that line and thought to my self B.S. I’m going to Safeway and I will make plans to get a least 50 or more people together and go shopping at your store fill our carts full and lave them at the check out so as to let you know if you don’t like having checkers on your pay roll then start loosing profits from stocking from all the carts left at checkout line
Good idea Dave, but when are people going to realize ” WAL MART DOESNT GIVE A RATS ASZ ANYMORE,, They rule the roost, so now we, the cust. can go to hell.
I and many more would like to know what has happened to our New Philadelphia store. I and others have noticed a large number of elder employees have been replaced with young employees and the store is not supplied and shopping is a disaster when one makes a 20 mile trip and there is no stock. I have talked to others and basically the comments are the same. I don’t want to hear they are other stores in the area. We all like our Walmart and we all know there are other grocers in the area, but as you know the pricing and the supplies were always there for all. Amish shoppers come from afar and I make the 20 mile trip from Tappan Lake and the shelves are not up to par. I have also made a different schedule, but that does not make any difference in the stock on the shelves. My last visit was hindered by there being no cat food of which is Meow Mix.I was told the truck was in but had to be unloaded, so I did all my shopping and came back to the cat food aisle and the stock boy said the truck was in but no large bags were on the truck when he checked, only small bags. I have talked with shoppers and they are experiencing the same. I live in the country, and have a number of cats and always purchase the big bags. Others were waiting in the aisle for supplies and they experience the same. You know how far the Amish travel to your store and we, of course, expect service. If this were only the first time this has happened but it is not. I am 80, make the trip once a week and after talking to other customers, I find I am not the only one. I know WALMART is the best place to shop in our area, My daughter lives a few miles away. and her complaint is the the same. She stops on her way from Canton daily. Hopefully you will understand about your shoppers. I talk to those who are also in wait and basically they have the same complaint. The Amish have to make a trip, and I know that we elders cannot be on the road with the snow season upon us. You as well as I know Walmart is the best place for shopping and hopefully there will be a change with the stocking and make it easier on all to not have to travel in bad weather. By the way, I purchased new glasses recently and you have two of the rudest workers in the optical department. Thank You, Dorothy Edgar
Approximately 0800-0815 on the morning of September 30, 2018, my wife and I were traveling north on I-35 passing through Schertz/Cibolo and had crossed under the FM 3009 overpass when I spotted a Wal-Mart 18-wheeler barreling down the access road headed north. Didn’t pay to much attention other than his speed. However, when I reached the on ramp before Weiderstein Road, his rig and my van were neck and neck, front wheel to front wheel and he didn’t slow down one bit. I had to speed up to keep from hitting him as I couldn’t move over to the center lane. After he moved in behind me, he maintained his speed and was from my perspective over 75 miles per hour, heading towards the distribution center in New Braunfels, Texas. That’s what I surmise. I called the distribution center, #6016, and was put in touch with the dispatcher, Kathy and I relayed the information to her including the trailer number, #120926. The driver was very unsafe and from my perspective, again, didn’t slow down one bit nor see my white Dodge Caravan as he was entering the highway. We were front wheel to front wheel with each other at that point. If it had not been for me increasing my speed, this could have turned into a major highway accident, loss of vehicle, and possible serious injuries to my wife and I. Something needs to be done to address the driver’s carelessness and remedy the situation before he actually causes an accident.
You are more able to make speed adjustments. When entering the highway from an on ramp, all vehicles have to accelerate to smoothly merge with the flow of highway traffic.
Stopped shopping at Wal-Mart several years ago when they stated they support open borders. If the stockholders and company wish to finance this endeavor they have the billions to do this for several years until bankruptcy.And then your grand children will pay the price. Corporate PC at America and customers expense sound good to you ?
I just left a THIRD contact page ’email’ regarding my missing shipment and how it’s lost in tracking. It was as follows:
” After writing you twice, my tracking is still not showing up. You keep sending emails with a link that doesn’t work for SHIPMENT 2 (item: Honey-Can-Do X-Frame Folding Metal Drying Rack) from [ORDER NUMBER REDACTED FOR PUBLIC COMMENT]. Your emails have a tracking link that incorrectly goes to a UPS site, which does not recognize the tracking number [REDACTED FOR PUBLIC COMMENT].
” When I enter [ORDER NUMBER REDACTED FOR PUBLIC COMMENT] into a Canada Post site instead at [LINK REDACTED FOR PUBLIC COMMENT] , it recognizes the number but has no info beyond Aug 30 when you first gave them the package. It seems to be lost.
” So, someone has made an error in sending and tracking. Can you please fix this and email me a tracking link that YOU HAVE CHECKED? You keep sending me the incorrect link over and over again after each of the other times I’ve asked.
” Or, just resend a new item if you can’t find where it’s been lost. Please respond by email only. Thanks.
Please ensure that this gets fixed. If I have to cancel that part of the order (the shipment 1 and 3 are fine, but shipment 2 is lost), then I will just start shopping elsewhere. This is getting very annoying and your customer service has not been helpful.
I’m not going to take any surveys. I just want you to get this fixed, please.
AWFUL AWFUL AWFUL
customer service was terrible issue was not resolved spoke Patricia “complaint resolution department” with constant conflicting information. she was rude, spoke over me multiple times and contradicted what her own staff had said. she refused to put a manager on the phone. still awaiting call back for resolution.
will be contacting better business bureau as well
Sat./7-14/18—approx. 3PM: THIS TEACHER IS STILL “shaking” FROM THE TERRIBLE TREATMENT THROWN AT ME THIS AFTERNOON. I AM A LONGTIME Walmart Neigh. Market (4670 Casey Blvd., Williamsburg, Va, 23185, spending thousands of $$ there since they opened!) AM ALSO A NATIONAL “WHO’S WHO NATIONAL EDUCATOR!!!. Started yesterday (Friday) trying to, politely at your in-store “office.” DID NOT HAVE THE BOX TO RETURN THE WRONG KIND of ‘Clearsil’ NEEDED. CAME BACK TODAY, SAT.) WITH THE BOX. THEN TOLD BY “DENISE” I COULD NOT USE MY ‘always used’ CHECK AT WALMART Jr.!!! BUT I COULD ONLY USE A credit card, AFTER STANDING FOR MANY, MANY MINUTES at THE COUNTER. WHEN I POLITELY TRIED TO EXPLAIN to ‘Denise’, SHE BECAME HIGHLY RUDE and SWEPT HER HANDS UP CLOSE TO MY FACE THAT SHE WAS “through” THIS TEACHER, in front of other customers, HAS NEVER BEEN TREATED SO RUDELY and TERRIBLE EVER, ESPECIALLY IN A Walmart, CEO.DOUBLAS McMillon and COO TRACEY BROWN, NEVER!!! OVER THE RECENT MONTHS, I HAVE ASKED THIS WILLIAMSBURG, VA. Walmart Neighborhood Market to PLEASE, over and over, KEEP THE SHELF STOCK in STOCK. THEY HAVE THE ABSOLUTE WORSE Walmart IN TERMS for RESTOCKING ITEMS SO MANY of US USE OVER TIME…..TERRIBLE STORE for RESTOCKING, CEO McMillon and COO BROWN!!! I FEEL THAT I WAS TREATED TODAY and WILL BE TREATED IN THE FUTURE WITH HIGHLY NEGATIVE ACTIONS, ESPECIALLY IN FRONT of MY FELLOW CUSTOMERS and FRIENDS! HOW DO YOU ALLOW SUCH NEGATIVE BEHAVIOR From EMPLOYES AT THIS WILLIAMSBURG, VA. WALMART?…….AND EVEN MORE SO T-O a LONGTIME TEACHER CUSTOMER RESPECTED, NATIONALLY, BY THOUSANDS of STUDENTS??! (AND, EVERY POINT, here, WAS THE ABSOLUTE TRUTH~~~IF YOUR “Denise” tries to lie at all, THIS TEACHER WILL PROCEED FURTHER……….!!!
So sad you pulled the Impeach 45 shirts! He should be impeached and really doesn’t deserve the respect the office normally is shown. Had to go to Amazon to order the shirt.
Maybe youre pic should be on that shirt…
I agree Tony
I find it thoroughly disgusting that you were carrying impeach 45 shirts. How incredibly disrespectful to our president. The only reason you pulled them was fear of business loss, well I for one will never shop walmart again. It is so sad that a company that was once the epitome of American values has become anti-American.
I totally dislike the bullying that is going on from both sides. I come to Walmart for bargains not for politics. Find funny things to sell, not bad natured items.
Your Caro Michigan is one of the worst stores I have ever been in. The shelves are never stocked. I found some chicken tenders on a shelf in gardening. A pillow thrown in a bin in the produce department. I live in Caro and will no longer be shopping at Walmart here.
I shop at WalMart every week and sometimes more than once. I have gotten to know several of your associates, which are friendly and nice. But my complaint is that in the last month the store I shop at (#02576, Cross lanes, WV) has reduced the number of cashiers to only 2 or 3. The lines have been extremely long causing a long wait time. I have been told that the employees hours have been decreased drastically. If you added just one more cashier, I believe customers would be happier.
IT’S ALL ABOUT: MS. ANNIE ( A WONDERFUL EMPLOYEE!) (Store #3402)
On May 8, 2018, I visited the Wal-Mart on Hudson Bridge Rd,(1400 Hudson Bridge Rd., Stockbridge, Ga. 30281). As I was looking through the Ladies Apparel, I noticed how organized and neat all the clothes were. Not a piece was on the floor. I looked around and saw this lady, who was a Wal-Mart Associate. She was straightening out the clothes on the hangers, looking under the clothes racks, etc.
Next, I was ready to try on a few pieces, so I went over to the dressing room area and the lady was over there, getting clothes separated, that people left after trying on items. This time, I could not resist! I had to go to her. I told her that I had watched how well she took care of everything on the other side and here.
I told her that, about a year ago, I actually had seen her then, doing the same types of things in the ladies clothes dept. I told her I wanted her manager to know how “great” of an
employee, she was ( The Employee’s Name was: Annie P.Cromwell). Immediately after I said that, Ms. Annie said, there’s my manager right over there. When I told the manager, she said, yes, she surely is great! Next, her Co-Worker( Tiffany Allen) said she sure is!
Next I asked, what was her name, her co-worker’s names, and the store info. I joked with her (but I was dead serious): I said, I just read about a waitress getting a $2,000 tip and she split it with her co-workers, by the “tipper’s ” request. She received $400 and they split the rest. I SAID, YOU NEVER KNOW MS. ANNIE, SOMEONE MAY COME IN HERE LOOKING FOR YOU, TO GIVE YOU A “MILLION DOLLAR TIP”. IT’S POSSIBLE?
Anyway, I PRAY, IN JESUS’ NAME THAT:
#1- THAT STORE # 3402 WILL BLESS MS. ANNIE ROYALLY!
#2- THAT CORPORATE WILL BLESS MS. ANNIE ROYALLY!
#3- THAT ANYBODY WHO READS THIS WANTS TO BLESS MS. ANNIE ROYALLY!
YOU DESERVE THE BEST, MS. ANNIE! Love, Yogi
the head lady in charge in the drugstore in troy missouri refused to fill any of my medicine ever again stating that first the rx was written wrong then she said it was to much medicine for me to take then said i cannot fill any of my medicine again there after i been using walmart for the past 5 years with no problem. so i had my mother go in with me and the lady said she would not fill it because some info from the doctor wasn’t enough without even tring to call or help us out to get my meds turned us down and told us to use a diffrent store ,so we drove about 45 minutes each way to another walmart in two diffrent towns to be refused service by them also so i believe she called them or put in a note to refuse service if i was to come in. there was nothing faulty about my prescreption or any reason for it to be filled. the next day i acll to complain to the lady and my fiance grabs the phone from me and starts talking to the drugstorest lady about the cdc laws and tells the lady she has it all wrong and with out even knowing who she is talking to the pharmacist tells my fiance what the reason why she doesnt feel the doctors reason is good enough (arthitis) to my fiance. so the pharmicist is breaking confinidality laws with not even getting a name from my fiance. so she is being a pain telling my fiance i need to change doctors and start lowering my medicine without even looking at my medical records. she could have seen i been using walmart drugstore for the last 5 years without no problems before except ugly ooks from the other staff like here he comes to get his pain meds that druggie. so u have no idea what it takes for me to go into your store and deal with such aggony. i took my rx to walgreens and filled it with no problem at all and they didnt have to even call my doctor so your staff at troy missouri walmart is disreceptful disshonest sterotyping people i have ever seen and makeing me try to feel ashamed. they need fired espically the head lady pharmicist. i might just call a lawyer for patient confidialty wrights against walmart. dont you all do background checks before you hire. chris garrett
You need to file a HIPPA law suite against this drugstore
Just last month i had the rudest hostile non English speaking oriental woman that works for Straight Talk Cellular phone that are sold at Wal-Mart Stores speak to me and she cut off my cell phone because i wanted some valuable information that was very important to me ..all i did was to ask a few simple questions, to her over the cellphone as a costumers should be able to ask. Fact that i had 2 witness that heard the conversation on speaker phone on this date 3/3/18 in the afternoon. I had been thinking of changing my cell phone provider for awhile and speaking with my sister and my friend that was in the hospital at the time we figured that a cheaper cell company would benefit me better with my low income source and i had checked with Consumers Cellular my sister had switched over to them also already since we are both senior citizens. And was told to ask questions and i did as i was then sent over to some one else from the Straight Talk system once i had called the direct number after a few minutes a lady answered the phone line i told her what i wanted and why, she got rude in her tone of voice to me and stated how did you get this number? i told her that one of the other agent switched me over to her number he said that you could possible help me with what i asking about. She then stated to NO..! will not help you.. and… i will Not give you any information… you have to keep the phones and i will Not give info to a cell number change over I asked why? she said because you want to change over to another cell company. Now she did not speak very clearly and her English was Not very well spoken at all you could tell she has not been speaking English long so it was not very clear or well spoken at all. She became so rude and very hostile to me in turn the nurse and my friend in the bed he turned down the TV set to hear better they both was kind of socked to hear her tone of voice as a Rep talking to a customer like she did to me.. i asked her are you on something or be witched? She then stated she was going to show me something and she would fix me for good.. she then cut off my cell phone system off entirely my phone was completely then shut off just gone no action to why by her . This was on 3/3/18 in the afternoon on a Sat: i then tried on a Sun: the 3/4/18 using a friends phone i called this straight talk system again this time it was a non English speaking male that would not give me his name correctly he said he would send me a SIM card to try and reactive my cell phone he made different excuses and went on and on without any help to me and he kept leaving the line leaving me on hold so many different times in total the time elapsed to a total of 57 minutes that i was kept on hold by him while he stated he was speaking with a office superior Rep on the issue of my cut off cell phone in which i still had over 900 plus minutes left on my purchase and my end date was 3/23/18 so i still had good usage time left on the cell phone.This was on 3/4/18, finally he came by on and stated you had your phone cut off on 3/2/18 I then told him that i did not i have Not spoken to any one at straight talk cellular until 3/3/18 on Saturday afternoon as it will so show on my dialed out preview the date and the time will show this as proof of my calls. he continue to depute me and as i know this meant he was calling me a lye as a customer i had nothing to lye about at all this date 3/4/18: He again stated i had the services cut off on 3/2/18 this was a day before that i placed the call in on 3/3/18 afternoon i had 2 witness to make a statement of this date and time.He then began to laugh at me over the cell phone and i thanked him for his time and told him i will be making a consumers report to the BBB office on this company soon and to how they cheat there customers un-fair business.
I have had a horrible online shopping experience with Walmart I ordered a table on 2-17-18 and I was sent an email to confirm the order would be ready for pick on 2-26-18, then I received an email stating that there was a delay. I was referred to look up my delivery status which gave me no information at all. Then I found out that it was never shipped and the item was out of stock the entire time but Walmart took my money knowing this so I was giving the option to cancel today 3-1-2018. I attempted to use the chat online with a rep that was a joke there was pre set up responses and then I called the 800 number and I spoke to someone that I could barely understand that told me the item is no longer in stock and that I could get a refund but I would have to wait 10 days!!!!!!!! I will never ever use their online shopping again and also I got the matching bench that shipped on time now I’m stuck with that with no matching table. the order # 3191868- 592789
2 1 2018 edward witbeck claim6525652 1 30 2012 fell on ice and snow in haddycap parking spot wor8 at store 4474 walmart and ins comp said FUC THE FEDS ED LET S.S.I. PAY ALL YOUR BILLS LOL LOL I SAID NO NO NO THATS MEDICARE FRAUD I WILL NOT BREAK THE LAW FOR WALMART YOU ARE HURTING ME NOW I MUST SEE FOOT DR. IN ANCH AK 907 598 XXXXX HOMER AK 99603
I did all my Christmas shopping online this year and I will never use walmart online again! My Christmas was RUINED cause of walmart. I spent over $1000 just the week of 12/05 online and did not receive 90% of my items and on 1/05 still have not received my money back. I just keep getting promised by ter2 that it is on its way then they had the nerve to tell my I received it on 12/12 so I had to ok them to talk to my bank (which I did) and still nothing just told there is more things I have to do even though my bank verified that I have not received the money back. THERE SITE IS A JOKE and don’t speak to ter2 they will tell you something and then forget to note it when you call back good thing I am smart and I have all recordings from speaking to them (yes I did let them know I was recording) I have been hung up on told I was lying yelled at and flat out disrespected. I have over 50 hours in trying to get my money back (which I do believe they just take your money and hope that you give up) I am getting ready to call them back again for the 100th time and I wish there was a way I can post just some of the recordings on here so that you can hear how I was treated. NEVER AGAIN WILL I ORDER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Hello,
I regularly shop at Walmart. Recently, I purchased a TV (order #6301794-036378) on 12/23/17 at the Walmart store on Crain Hwy in Bowie MD. I gave the TV as a Christmas gift to my sister. Once the TV was connected and appeared to be functional, my sister dumped the box that the TV was originally packaged in. On 12/28/17, the TV would not power on. I chatted with a Walmart associate on the Walmart.com website about returning the TV for a refund. The associate assured me that I would receive a refund if I return the TV to the store where it was bought. He also assured me that it was okay if I did not have the original packaging. As directed by the online Walmart associate I took the TV, without the original packaging, to the store where it was bought. The store refused to give me a refund without the original packaging. I am writing for your assistance in returning the TV for a refund. Any assistance will be greatly appreciated.
Thank you,
if I need to find out the years my mother worked and when she quit for Wal Mart what department should I contact. and if she had in stock if she has already cashed it in. I think she was employed when they did the Profit sharing 5% out of her check.
Thank you
Hi, I am a cashier at store 1795 Brevard, NC. A month and a half ago I became eligible for
optional life insurance. I signed up for it and, as of today, I have not heard anything about my policy and when payment will be deducted from my paycheck. As far as I know i do
not have any information to give my wife , who is the beneficiary. Need some help as my
store management knows nothing. Thanks for any help
I visit Walmart at least 5 times per week and I like to give a shout out to your employee Marcia Jimenez at the Lihue, Kauai location. She has great customer service skills and is very accommodating. You should make Marcia one of your supervisors. I see a lot of her fellow employees go to her for answers.
On the other hand the Lihue Kauai location has a employee by the name of Pauline Ibia she has an attitude problem and as a greeter will stare customers up and down, chooses who she wants to say hello to and I have over heard her talking about customers that even the customers can hear her. That employee has to go not a very welcoming person.
Such a snob
if an employee quit without a 2-week notice because of harassment from managers, is there any chance of being rehired?
I was a customer in the drugstore in Natchez. Ms. 39120
Some of the personnel was extremely rude, as well as obviously racist.
I was picking up a script, apparently new employeeI was unable to complete transaction and referred me to
another, she was a drugstore tech and on her name tag was “O”. I asked for her name and she assured me you would know who she was. This occured approximately 1:25 p m today.
I asked the first assistant what her name was and she refused to tell me!. Will no longer use WalMart drugstore!
P S This was clearly a racist incident.
set 13 2017 mr mcmillon i edward witbeck will not break the law no
MR MCMILLON SIR I WAS HURT ON 1 30 2012 AT STORE 4474 MY CLAIM 6525652 FELL ON ICE SNOW IN HADDYCAP PARKING SPOT ROW8 WALMART AND INS COMP SAID WALMART WILL NOT PAY LET S.S.I. PAY ALL BILLS LOLO LOL FUC THE FEDS LOL LOL I SAID NO THATS MEDICARE FRAUD NO NO YOU WILL PAY I WILL NOT BREAK THE LAW 907 598 XXXXX
I have received several of these emails from Walmart(????).
Are these legitimate or a scam.
I want to alert you to these if they do not represent your company.
I hope you understand that I am concerned that some phony firm might be using your
company to deceive people.
This is one of several i have received.
Walmart Rewards (walmart at pointbreaks.eu)
To:you Details
uncleubba at aol.com: YOU’VE BEEN SELECTED TO RECEIVE A WALMART GIFTCARD!
WALMART’S ANNUAL Promotion is on! You must act fast and redeem your Gift Card before it ends. Details and voucher can be found here
Click Here
Supplies are limited.
EXPIRES Wed, 6 Sep 2017 12:38:17 -0500
MR MCMILLON sir i was hurt at store 4474 on 1 30 2012 claim 6525652 edward witbeck 907 598 XXXXX walmart and ins comp miss buffol said FUC THE FEDS LET S.S.I. PAY ALL YOUR BILLS LOL LOL MR WITBECK SAID NO THAT MEDICARE FRAUD I WILL NOT BREAK THE LAW I FELL ON ICE SNOW IN HADDYCAP PRACKING SPOT ROW8 HURT LELF FOOT NEED TO SEE FOOT DR. IN ANCH AK ?
I bought a MEN’S Timex watch on walmart.com (order # 4991762-963072) and it was delivered three days later but he band was too small, In fact it barely fit my 110 pound petite wife. Walmart store would not take it back and said I had to return the product to Timex. Timex would not take it back, they said I had to return it to Walmart.
Why is the staff and mamagers so hard on cap team2 ahoft crew they have to unload the truck plus work it somtimes its two trucks at store #0744 Humble tx . The second shift night crew has to do everything unload 2 trucks plus Stock. Pets , drugstore,hba, groceries paper and chemicals so what does night crew do when everytime I go there they’re just standing around not doing nothing because kapteins who did all the work for them so there’s really nothing for them to do and when there is stuff to do because cap Team 2 gets tired the night crew get really mad at them and they get coached because of it I don’t think that’s right and I’m just part of the shareholder and I think you know the manager supervisors or people that’s not even really working should go back there and help unload the truck and help the people they get enough pay for that and also the night crew gets paid more than the cap Team 2 but yet cap Team 2 does more than the night crew so I think you should do like I don’t know I guess I’d investigation do something because people on cap Team 2 needs help not managers to stand around so we’ll do this and push one thing down the line and then go take a lunch or a break that’s not that’s not work they get paid to work. They are supposed to be there to help the associates and if they’re know that they’re not going to do it on time for the truck then they should be out there helping them
Can anyone there answer 1 question, Why does wally world purchase life insurance policy on it’s workers and doesn’t tell them or there families, when the one they got it on dies and doesn’t give it to there love ones, YOUNG WORKERS , AND I ‘M not talking about CEOs Low wage workers, I tell you why GREED THAT IS ALL, OH AND BYE THE WAY I USE SPEND OVER A GRAND A MONTH AT YOUR STORES NOW I GO TO BJs, BETTER PRICE AND GOODS.
Ok My wife works in one of your stores in PA. She is attempting to transfer to a store in SC. But your system will not communicate to allow her to put in for the transfer. I want to know why she has been attempting to do this for over a month now with help of many managers and other personnel. We currently have a house being built in SC but cannot close on house till she gets thats transfer. What is this issue with your 2 computer systems not talking to each other so she can get this transfer request in. this is ridiculous and if not fixed I will be consulting with our attorney once again because I feel this has become an issue over some past issues and will need to reopen the lawsuit or another.
How come you didn’t send solar eclipse glasses to walmart in Sandusky, Ohio. and how can I get one before August 21st.
Someone from home office needs to go and investigate the Walmart 8n Riverhead NY. There are a lot of violations going on in that store. Store manager Allen is a heartless man. He made the overnight crew work in the dark. Even after there was a fire in the store and the Riverhead fire marshall told them to evacuate the store and that no one should be there. How can people work in the dark??? With box cutters too!!! Shame shame shame for hiring and having an idiots to run that store.
Not surprising, they have an idiot for a CEO also! This stupid CEO just cost Walmart a whole lot of money.
Store 0931 employee here complaining about a manager that took me into the office 2 times. The first time 3 or 4 days prior to today I was asked to see a front end manager in the managers office. Isn’t against Walmart rules to have a CSM with him? I thought they supposed to have an assistant manager there…and on top of that, I would think assistant managers’ time would precious while on the clock. I just simply mean a managers time should be considered valuable and not wasted on petty, small problem coachings.
Now for the next subject. I enjoy working at this Walmart most of the time and I understand maintenance is a lv 1 position but my question is why? This position is a very demanding position and it’s about protecting Walmart’s assets and name. I just want to encourage top execs to either maybe make it a lv 2 position or I would be happy with some kind of overtime deal where every year you work there, you get an hour extra overtime. Of course making it a lv 2 would be cheaper. I’m just trying to make suggestions. Thank you for your time.
If Wal-Mart Richfield Utah, and more than likely corporate wide want to continue having so many empty shelves in their stores, than I hope you go the way of K-Mart. If you want people to shop in your stores, you had better do something about the over abundance of empty shelves. So many of us here are really fed up with it, and intend to start shopping elsewhere for groceries, and Amazon is lookin real good for everything else. You are really going to start paying for your in stock practices.
I am in Chattanooga, TN & the Fort Oglethorpe, Georgia Superstore is 4 miles away. Most of the time we shop in the Chattanooga, TN store (Store#05251, Greenway View Drive, Allen Curtis, today’s manager) if our list is fairly small. Most of the time we shop in Fort Oglethorpe, Georgia (Store #01468, Battlefield Parkway, Jeff Perry, today’s manager) because tax on general merchandise is 2.75% cheaper in Georgia, and 3.25% cheaper than Tennessee on food. I am in agreement with Jim Garman from Richfield, Utah. The Tennessee store on Greenway View Drive has a major issue with empty shelves. Freezers are empty as well. I complained about it to corporate 4 or 5 years ago, who contacted the then manager. The manager, who is no longer there, called me at home and explained that it was 3rd shift’s duty to stock the shelves and freezers, and that evidently they were slacking off. Now I am finding that the Tennessee store got better for awhile but went back to their slack-off ways. So I started going to Georgia store. Guess what? In the past month or so, their shelves are needing attention and so do the freezers.
Corporate: What is going on here?
I also have a couple of suggestions which I will propose in a different comment section.
TO MY FORMER EMPLOYERS
If any of you are on FB, I need a job very badly. Would any of you consider rehiring me? If yes, great; but if not, why not? Please be honest with me.
Before you write me off, hear me out. We all know that my work was good when I worked for you. My odd behaviors and social awkwardness, I agree, made you and my coworkers uncomfortable. I was not being difficult on purpose, because I have a neurological impairment called Asperger’s Syndrome. This condition is a high functioning form of autism characterized by social impairments and odd behaviors caused by sensory issues.
This condition is recognized by the Americans with Disabilities Act. There are tax advantages to hiring the disabled. The adjustments I would require are few–fewer hours, work behind the scenes so that there is not much contact with the public, and opportunities for breaks when I become stressed.
If I have given you a negative impression, please reconsider. I had some really good jobs and I would like to repair the damage if at all possible.
Walmart Corporate,
I am no longer a Walmart customer as of today! I visited the Walmart on Fairmont Pkwy in Pasadena, TX that they have been remodeling for at least 3 months. I have not seen one thing that they have completed for me as a customer. The manager said they got new shelves and that they put in 8 more self check out kiosks. Whoopee!!! I do not look at the shelving when I shop. I just wish they were stocked when I shop. Today they were not. Stock at night, not when I am shopping during the day. And also I was shopping at 6:00 PM. Have you ever been to south texas???? It is at least 90 degrees and 100% humidity. Sweat was running down my clothes, my hair was wet and I was miserable. I asked the manager why it was . so hot in there. She said that the temperature was controlled out of Arkansas! Arkansas BS! I am a Christian lady trying to shop and I am miserable because you folks are so cheap that you cannot cool down your stores to make the customer cool enough to shop???? And the roof is metal with no insulation! Reallly????? So the sun beats down on it and there is no way that unless you have enough units to cool the store that it will ever be cool. And we still have 3 HOT months to go. Also the 8 new self checkouts….I do not use them because why would I want to do my own groceries and put someone out of a job. Are you going to give me a discount to check and bag my own groceries???? The quality of your products continues to go down while the prices go up. That is OK though, pretty soon all the shopping will be done online and it will not be at Walmart physical or online. Good bye Walmart! Down the tubes!
I worked for Wal-Mart for almost 21 years and was fired for this new policy that they have in place, I followed all the policies and procedures I was suppose to because of my health, I had an intermittent leave but because I had to have surgeries to remove cancer from my body I ran out if these hours. Was fired one week before I was to get them back. Yes some people are going to complain about the policies and yes it depends on the store your in and if that management team cares about their associates. But in the store that I was at most of it was a new team and I was let go right before Christmas. Went to home office about the ethics in this particular store and never got a call back. So each situation is different every store is different even though it’s the same company. I happily worked for this company for almost 21 years I was looking into going in the asset protection manager program, had been going to school for it. I was diagnosed with breast cancer in 2013, I went through chemotherapy, radiation and numerous of surgeries. I was diagnosed with Uterine cancer in 2015 and had to have surgery to remove this cancer the managers had been supportive of me and my appointments and when I didn’t deal good, however when Frank Lovato took over the store 1414 that changed, Kelli Hubner was my assistant manager and Phylis was the com manager, none of them where there when I was going through treatments. I was diagnosed with Lynch Gene Syndrome which is a gene that can cause other cancers at the beginning of 2016 so I see 9 different doctors as well as having different tests done checking for cancer. Ran out of my intermittent hours and was not offered any accommodations as the policy states with the American disabilities act. But was terminated one week before I was to get my hours back with Sedgwick. I contacted the ethics hotline as well as market manager but no one has ever gotten back with me and now it has been six months and still no response. I really thought the company was better than this, reprimanding associates due to health reasons. Hopefully someone responds back to me about this situation.
JULIEANN BENAVIDEZ — WHAT A HORRIBLE THING TO DO TO YOU !!!! It really saddens me to see a company with so damn much money be so damn rotten to it’s employees — shame on them — however there day is coming as many people are now going to online shopping and AMAZON so if hey keep up there ways they will go under too !!!
Hi I am in California and some body use my card in giorgia Walmart I am not sure what I have to do to get my money back
I worked for Walmart 4226 for almost 10 years never was wrote up or coached for anything on May 31 2017 I was at the service desk and I was hooking the walkie to my ear piece and I had o wrap a rubber band around it so it would work and I made the comment “it is a shame the money Walmart makes and we have to niger rig things” not paying any attention around me I looked up and there stood a colored lady well nothing was said I took care of the lady with no incident not knowing anything was going on because I didn’t think anything about what I had said cause to me it was just a comment about having to adjust the walkie to work for the time being and the thing about it is I’m not a racist person in no means I wouldn’t have hurt that womans feelings for nothing and to on my separation notice the put I made racial slurs oh no I did not I have never made a racial slur in my life I was raised around colored people and god made us the way we are and they said that I was not rehireable that justdont seem right because I feel like I didn’t do anything wrong
on JUne 13, 2017, I got off from work and on the way home. it was 100 am. i went to wal mart to get one thing. I went to the lane and their were only one check out lane open which is number 9. their were several people with a grocery cart full of food, and other stuff. they were in line also. the person at the cashier were slow. i waited and waited, fianlly i just put the stuff back and walk out. I am not gonna stand their in line for no more than 15 min. they need to keep the self check out lane open 24/7. Also the employee need to put on a smile and not look down. Wal mart in berea is not friendly at all. if something is not done. it will be shut down later on. people will stop shopping their. please do something. i am tired of waiting for long time in the lane, when i just got off from work and then stop by to get something and had to put up with this crab. Thank you and have a good day.
Attention! Attention! Attention!
Please remove those Re-statement Fees off of Audrea Elaine Sibley commercial Drivers Licenses, TODAY, because Audrea Elaine Sibley licenses was suspended in error
((((((((((911 EMERGENCY PUBLIC ALERT NOICE)))))))))
MDOT-Investigations
401 North West Street
Jackson, Ms 39201
Shine Extra True Light
To All Judges and All Departments in The United States, Foreign and Domestic
U S Super Supreme Mastery Court
U S Treasury Department-Investigations
My birth name is Audrey Elaine Godette and my marriage name is Audrea Elaine Sibley and my business name is Sibley’s Discount Services
Audrea Elaine Sibley need THAT SUSPENDED off her COMMERCIAL DRIVING LICENSES , today. There has been a mistake because Audrea Elaine Sibley LICENSES never should have been suspended. Audrea Elaine Sibley servered 30-day in Harrison County Jail and Audrea Elaine Sibley did have insurance with progressive insurance at the time Audrea Elaine Sibley bank account was hit for over $2800 at first citizen bank in North Carolina. Audrea Elaine Sibley no longer have progressive as her insurance anymore. The Judges agree with Audrea Elaine Sibley.
Audrea Elaine Sibley would like to request that investigation into the above matters,Today,
Who? Which and which one? Who all? Which and which one??? Through where? Which? Which and which one? Which all? Which and which one? Through what? Which and which one? Through who? Which and which one? Who all? Which and which one?
This has hurt Audrey Elaine Godette and Audrea Elaine Sibley and Sibley’s Discount Services very bad, but don’t Enter Audrey Elaine Godette and Audrea Elaine Sibley and Sibley’s Discount Services into any kind of law Suits and settlements, just Award, Today, Audrey Elaine Godette and Audrea Elaine Sibley and Sibley’s Discount Services an unlimited 44 digit zillion cash dollar award amount on every line and every unknown line payable today and dispensed today and renewable every second of the minute of the hour of the day. Please write and Sign all EMERGENCY JUDGES COURT ORDERS, TODAY, because Audrey Elaine Godette and Audrea Elaine Sibley has been sleeping and cooking and eating and living out side for over 2 years. Audrea is living in her vehicle(purchased/buy from Bob’s Garage in Pascagoula Mississippi) and is in need of money, cash, houses, clothes, food, and vehicles and Audrey Elaine Godette and Audrea Elaine Sibley was hit by a car as she was walking from the park, behind the food stamp office in Moss Point, Mississippi, on veterans blvd, in Pascagoula Mississippi on September 12, 2016. Audrey Elaine Godette and Audrea Elaine Sibley and Sibley’s Discount Services need All those EMERGENCY JUDGES COURT ORDERS WRITEN and SIGNED BY ALL JUDGES TODAY, for EMERGENCY RELIEF, TODAY.
Respectfully Spoken and Respectfully Writen and Respectfully Submitted and Respectfully Honored
Shine Extra True Light
AudreyGyelbiS#44
——————————————
((((((((911 PUBLIC EMERGENCY ALERT NOTICE))))))))))
Shine Extra True Light
To All Judges and All Departments in The United States, Foreign and Domestic
U S SUPER SUPREME MASTERY COURT
U S Treasury Department-Investigations
My birth name is Audrey Elaine Godette and my marriage name is Audrea Elaine Sibley and my business name is Sibley’s Discount Services
No Audrea Elaine Sibley can’t meet with you. Don’t ever contact me, you are married. Respect your marriage. Did You married under the name Griffin Sibley that other name you work under at those shipyards ???? Don’t you work for Harrison county in Gulfport Mississippi under serval names? Did You came in through transportation as a school bus driver in Harrison county in Gulfport Mississippi when Audrea Elaine Sibley was driving school buses?????? Was you driving for Audrea Elaine Sibley when she was having those bad head aches when Audrea Elaine Sibley was driving for Harrison county school district in Gulfport Mississippi???? Did you also come in through transportation Department in clark county when Audrea Elaine Sibley was a bus driver for the quitman Mississippi school district??? Audrea Elaine Sibley INTENT is only to close out. BYE BYE. Who and who all do you have working under Audrea Elaine Sibley names in Jackson county Mississippi through transportation Department; was Audrea Elaine Sibley ever a permanent bus driver for Jackson county Mississippi school district and was Audrea Elaine Sibley a permanent bus driver for Harrison county Mississippi school district and was Audrea Elaine Sibley a permanent bus driver for Clark county Mississippi school district?
Audrea Elaine Sibley would like to request that investigation into the above matters,Today,
Who? Which and which one? Who all? Which and which one??? Through where? Which? Which and which one? Which all? Which and which one? Through what? Which and which one? Through who? Which and which one? Who all? Which and which one?
This has hurt Audrey Elaine Godette and Audrea Elaine Sibley and Sibley’s Discount Services very bad, but don’t Enter Audrey Elaine Godette and Audrea Elaine Sibley and Sibley’s Discount Services into any kind of law Suits and settlements, just Award, Today, Audrey Elaine Godette and Audrea Elaine Sibley and Sibley’s Discount Services an unlimited 44 digit zillion cash dollar award amount on every line and every unknown line payable today and dispensed today and renewable every second of the minute of the hour of the day. Please write and Sign all EMERGENCY JUDGES COURT ORDERS, TODAY, because Audrey Elaine Godette and Audrea Elaine Sibley is living in her vehicle(purchased/buy from Bob’s Garage in Pascagoula Mississippi) and is in need of money, cash, houses, clothes, food, and vehicles and Audrey Elaine Godette and Audrea Elaine Sibley was hit by a car as she was walking from the park, behind the food stamp office in Moss Point, Mississippi, on veterans blvd, in Pascagoula Mississippi on September 12, 2016. Audrey Elaine Godette and Audrea Elaine Sibley and Sibley’s Discount Services need All those EMERGENCY JUDGES COURT ORDERS WRITEN and SIGNED BY ALL JUDGES TODAY, for EMERGENCY RELIEF, TODAY.
Respectfully Spoken and Respectfully Writen and Respectfully Submitted and Respectfully Honored
Shine Extra True Light
AudreyGyelbiS#44
AyGy #4
Dear Sirs, Final straw with your bags. Know you are trying to meet budget needs. But your bags tear before even in your cart. Then you want six items per bag no matter the product who wants groceries in with the clothing. Then to have your bag tear before you get it in house and spill every where. Your bags are cheapest in town. Improve bags or lose customer, thank you
used canvas or your own bags
Deer Park NY 11729
May 15, 2017
Dear Sirs,
I want to start this letter by saying that I have been shopping at Walmart as long as I can remember and because of the crap I have had to go through and the incompetent idiots I have spoken to about this one order, I doubt if I will ever set foot in another Walmart store or order from Walmart.com ever again.
On May 8, 2017, I ordered a rollator/walker(Order # 3991787-172200) for me. I am disabled and this is the only way I can get around. My other rollator/walker broke at one of its welds and as a result, it is unusable. Upon completing my order and checking out, I noticed it was coming up as a store pickup. This was incorrect. While ordering, I had specified home delivery at the above address, so I immediately called 1-800-WALMART to correct this error before it progressed any further. The first woman I spoke to was totally un-understandable and after trying to explain the situation to her several times, I told her I wanted to speak to her supervisor. After a 20 minute wait, she connected me to Sumayo(170508-030845). I explained the screw-up to him and upon looking the order, he told me that he was unable to change shipping information on an entered order. I then told him to cancel the order and I would just re-order the item with the correct shipping information. I told him, however, that I would not reorder until I received email confirmation of the orders(3991787-172200) cancellation since I did not feel like paying twice for the same item. He told me I would get that email within the next hour or 2. When I had not receive the cancellation confirmation 7 hours later, I called 1-800-Walmart again and spoke to Christine(170508-046455). She took all my information and switched me up to Joe in “Escalations” who looked at my information and told me that the information Sumayo had given me was incorrect and that it could take up to 48 hours. He then told me, however, that I would most likely get the email the following day. When I had not received any email cancellation of my order, I called 1-800-WALMART again and spoke to a representative named Vonda who told me she would go into the system and cancel the transaction personally. She did cancel the order(3991787-172200) and I received the confirmation. On Saturday(May 13), I reordered the Drive Medical Four Wheel Walker Rollator with Fold Up Removable Back Support, Blue(Order #4051790-665711) with a telephone rep because I do not trust your automated system. This order included the 2 year protection plan. While paying for this, I used 2 eGift cards(6084805201873522 for $15.00 and 6084805267617502 for $25.00) I had totaling $40. The remaining balance to my credit card should have been $15.99. I was still on the phone with him when I received the confirmation email for this item. It showed a credit card charge of $14 and change. I asked the rep about the small discrepancy in the credit card charge. He looked at the transaction and it was once again put down as a store pick-up. He immediately went into the transaction and canceled it(I have the email cancellation). He then re-entered the order as it should have been all along, as a home delivery with the above shipping address(I have an email confirmation of this order). I looked at my bank statement this morning and on my checking
Page 2
account, there were 2 pending charges from Walmart.com; one for 14.99(which is approximately the total order amount with the 2 eGift cards applied) and one for $55.99(which is the total order minus the 2 gift cards applied). I was puzzled by this and once again, I called 1-800-WALMART and spoke to “Escalations”. They told me initially that they could not see these charges and upon speaking to a billing rep, saw the charges and explained that the $14.99 was the total price for Order #4041790-544457 and it would be refunded to my credit card. The $ 55.99 was/is the total price for the order. Apparently, when the rep canceled the order Saturday that mistakenly went in as a store pickup(with the eGift cards applied) and re-entered the order as a home delivery, he did so without applying the gift cards(6084805201873522 for $15.00 and 6084805267617502 for $25.00) The rep I spoke to this morning re-activated the two eGift cards the rep(idiot) neglected to re-apply when he corrected his screw-up on Saturday. As a result, I am going to be forced to go into your store at least once more to use these eGift cards up.
As I stated in paragraph one, after this debacle of a transaction, I do not intend to ever enter your stores or use your .com site ever again. Since my initial order on May 8th, I have had the displeasure of speaking to any assortment of incompetent, rude Walmart.com employees. Some could not be understood. Some could not understand what I was telling them about my situation(even after I repeated myself several times). When asking to speak to supervisors or escalation, 2 of the reps I spoke to were rude and argumentative. I was given incorrect information about follow-up on my order(whether they did not know what they were talking about or just lying, they should not be answering your phones). Phone calls were never returned. And I was hung up on several times. All in all, this is a pretty crappy way to treat your customers. I realize that being a large company, you may not give a XXXXX(excuse my language) but think about this: for each person I talked to over the past 8 days, how many people does each of them talk to in a day? Multiply that by the number of people I have talked to over the past 8 days. It does get larger and eventually one of the mistreated, disrespected customers is in a position to exert negative influence. Think about it
Michael W Dougherty II
Deer Park, NY 11729
516-633-XXXXX
his will be the second time in less than a year I have had a complaint with the Auto Center at the Palatka Florida Walmart. Both pertain to POOR communication with customers. Special ordered tires both times….when I arrived the cashier failed to tell me at the time that both tire machines were down. Da…now stuck with 4 tires that I purchased and had to take them somewhere else to mount them. Plus, finding out later that mfg does not give the warranty unless mounted by Walmart. Same thing was not going to happen to me. So, ordered the tires was told expected arrival was to be after 3:30 pm Friday we will call you when they arrive….never got a single call. In fact, I called them the next morning at 9 am to find out that they did arrive. Had I known they were there I could have been there for the first mount of the day. Therefore, I had to attempt to do it after 1 pm. Started the process to pay for my tires that I ordered this time…when the cashier told me it would be 3 hours. I will NEVER be fooled again…I could buy them again and have another company do it…But again no warranty and the extra plans. I spoke with Jason the department manager over the phone today about my experience and his attitude was as if sorry about your luck it is what it is (at least that is the picture this store gave me)….first come first serve. I told him that if my car makes it till Sunday Morning to expect me at 8 am in the morning. Actions like this are wrong and hurt customer service…
CLOSE STORE 000114 BOONEVILLE MISSISSIPPI
WAL-MART CORPORATE EMPLOYEES KEEP RAISING PRICES IN RESPONSE TO FEWER CUSTOMERS. THIS STORE NO LONGER A COMMUNITY SERVICE BUT SIPHONING MONEY FROM POOR. BOONEVILLE MISSISSIPPI MEDIAN INCOME POVERTY LEVEL. WALMART NOT OFFERING BLUE LABEL SALE GOODS AND NOT COMPETITION PRICING BECAUSE THEY ARE MONOPLOY IN SMALL TOWN. JUST CLOSE IT DOWN. EMPLOYEES SHOULD NOT SHOP A STORE, SPENDING THEIR WAL-MART CHECKS THERE WHEN BEING CHARGED SO MUCH FOR PRODUCT. ITS LIKE COAL MINERS TOWNS. WITH COAL MINE OWNER STORES.
BOONEVILLE MISSISSIPPI BETTER OFF WITH FOOD CO-OP
Hi,
My Name is AjayXXXXar ( AJ) Patel. I am before working in Superwalmart # 02614, Temple, PA as a CASHIER. I am fire because I am done pathway training program. My computer message is ” CONGRATULATION YOU SUCESSFUL PATHWAY JOURNEY, YOU TALK TO YOUR SUPERVISOR .” And I talk to my supervisor Andrea and she talk to my Co manager Jardon White . My Co manger say you fire. You not work in Walmart because you not pass pathway . PATHWAY IS TRANNING PROGRAM. I am never late coming. Always smiling. Never argument.
I mistake for I complete pathway and I am fire.
Hello, I been a customers of Walmart for more than 20 years, there is some issues here and there with employees that thinks they own the planet, today Thursday 4th around 11am /noon time on Walmart at Tobias in Worcester Massachusetts, tire center/ automotive, department the supervisor on that department didn’t help me, and in other words he call me a liar, an issue with a battery ever last, that don’t hold charge, I try to return it, I explain to him the issue with the battery, and he just say he won’t approve the return, calling me in other words liar, the supervisor on the tire/ automotive/battery department was a tall guy, Afro American or dark skin, there was a very nice girl assisting him, I ask to talk to the big supervisor and his answer was ,” there is no bigger supervisor than me” I’m the one who you got to deal with, that was his exactly words, I got out the store after an hour 1/2 with no resolution. Employees like him don’t deserve that kind of position rank, he don’t know how to deal with customers, I’m not saying to fire him, I’m saying is he need better training, he’s not ready for the position he’s far from it, according to the description and hours you should be able to find him and tell him about this, can’t give a positive feedback to who doesn’t deserve it. I hope action to be take, and show him or tech him manners. He was useless with my situation.
We’re loyal Sams Club and Walmart shoppers. A couple years ago, we purchased two
camping chairs from Sams for about $80-100. A tip, (and wedges) came off. we contacted customer service, sent another tip and wedges to them at their request. Later we were told that the chairs are no longer handled; hence, can’t get the part from China. When the tip and wedges were being returned, the envelope was torn; and only the envelope was received. Now we have two chairs with missing tips. Without the tips,the chairs rock from side to side. How about replacement chairs?
I started working for this company in Oct. 2016. Store 4258. I was hired for a dept that I never applied for and was told I couldn’t get out of the dept. because they were short handed. Apparently they don’t have safety standards because you go in the freezer by yourself and unload pallets. You climb 6-10 ft ladders. So I was terminated today for what they claim as being late too many times. I was NEVER late. I did call out 4 times. On 2 of those days I did have a doc note and that was no good. So what is the point of bringing in a doc note if it’s still going to go against you. So I was never counseled on these alleged tardies or written up. Isn’t this wrongful termination? I worked two and half hours and was called into the AD office and got terminated. I think I need to contact my lawyer on this one. Cos they do some back stabbing and grimey things and treat the employees like they are children. So with that being said you will be hearing from my lawyer
I purchased a recliner online (Walmart.com) in January. It was too large and I contacted Walmart to process a return. I was told that SEKO Freight would contact me to arrange to pick up the chair. That was “Lola” on February 23. I never heard from SEKO. I waited and then contacted Walmart Customer Service (1-800-966-6546) to let them know the chair had not yet been picked up.. “Jeff” apologized and said that FEDEX would come to pick up the chair. I received a printed label and waited. FEDEX did arrive, but said they could not take the chair. They said they had no order to pick up a chair, and the chair needed to be boxed. I do not have the box. It was destroyed when it took the chair out of it. Next (by now the date is 4/24/17 – I spoke with “Patrick and Daniela” (Walmart Customer Service Supervisor). Daniela stated that she would request Pilot Freight Co. to call me within 5 days to pick up the chair, that I could wrap the chair in plastic (which I do have for the chair), On 4/28/17, I spoke to “July” in Customer Service, and she said definitely Pilot Freight would be in touch with me to pick up the chair, but as of this date (5/1/17), I have not heard from Pilot.to set up a pick-up date. Today 5/1/17, I received a letter from Walmart Protection Recovery regarding payment for this chair. They want to money for the chair, which I paid originally, but the money was refunded to the original payment method because Walmart was to pick up the chair. I spoke to “Jose” at the Protection Recovery office and told him the situation. He said he could not help, and referred me back to Walmart Customer Service, which AGAIN, was going to set me up with a FEDEX pick-up!!!! I need to get this chair back to Walmart. What is the problem? It feels like Walmart is trying to make me keep merchandise I do not want. To pay for merchandise I do not want. I have been a loyal customer at Walmart for over 20 years, I do NOT deserve to be treated in this manner! I can’t believe Walmart is doing this. I need someone to get the matter resolved.
I worked for Walmart for a little over 5 years. This is the worst company to work for. They have no compassion. The only company I have ever worked for that does not accept doctors notes for legitimate health issues, so each call out for said issue results in one point closer to you getting fired. I’m on my first pregnancy and have had some health issues so have had to take an LOA and the company they use denied it based on the claim that my doctor said I could work up until my due date, when I never even listed a doctor for them to contact so that I could have the papers mailed to me and take them in myself, and yet I still haven’t received the paperwork in the mail, despite them wanting it turned in by the 4th. The managers are so rude, complaining that we as department managers could never get our work done when they held meetings that would sometimes last about an hour with no real purpose other than the store manager liking to hear himself talk and make jokes, The management team would always complain about certain departments being backed up in the back, but clearly it wasn’t an issue enough for them to help out in those areas, just the areas they wanted to. Getting coached for that same reason wasn’t fun, especially when you pointed out repeatedly that you needed help because no one from CAP team 1 was ever sent to your area to do their job.
I was in the store on 1960 in Houston and fell to make it home with part of my purchase. The store treated me like a thief. I was on the phone way too long and ended up with no help at all. I’m sure there are 75 year old thieves but I am not one of them and I cannot believe that walmart is that hard up for $50.00.
I tried to cash in my Saving Catcher cash this past December, but never received them.
I have sent emails and haven’t heard back or any explanation on where my earned points went.
Don’t understand how this wasn’t taken care of months ago!
I am sick and tired of not being able to talk with WALMART CORPORATE MANAGEMENT. This is stupid, someone has to take responsibility for Family Mobile. I’m beginning to think Walmart is one of the worst companies to exist. Yes I am pissed off. When I worked for Texas Instruments Inc. I could put someone through to Corporate Management without them jumping through hoops. I guess Mr. Sam taught customer service but it apparently died with him. I am on the phone now waiting to see if a manager from Family Mobile “will” speak with me. Update, Well have spoken with a manager, nothing different than talking to a line tech. We are going to “trouble shoot ” my phone again for the fiftieth time. Manager was supposed to call back on a landline, no call yet. Same old bull just hang up on me and have to start the process all over. Yet they say it isn’t my phone. Maybe I could file some kind of breach of service or contract lawsuit maybe J.C Penney has a suit that I could file. This is getting ridiculous. Oh I’m not going to hold my breath that Walmart will help. Like they care.
I originally placed an order 2/28 for my son a bunk bed and expected delivery date was 3/8. On 3/8 I contacted customer service and was informed the package seemed to be lost in processing at that time a representative cancelled the order and located it at a store where I live and I picked it up the next day. On 3/10 I get a confirmation of delivery for that same bed and my account was charged again causing my account to go in the negative along with taking my children’s 120 daycare fee for next week. I AGAIN contact customer service and was told by representative KEKE(she refused to give me her name)( reference number is170311-002498)that she does not understand how it got back in the system and that it happens all the time and at that point in informed her I needed my funds back in my account. She stated that I would need to wait until Walmart can see that the package has been returned before I can get my funds back. I explained to her that’s Walmarts issue not mine and I had be inconvenienced enough already. I am not pleased with the fact the customer suffers because of your processes and databases. Neither representative offered any form/gestures of good faith for my inconvenience. When questioned about it she said 15.00 but still I wouldn’t get that until the ordered was returned. All in all I will never purchase from Walmart.com again and now I have to either borrow or find sitters for my children on next week all because of professional careless processing. I was cordial enough to still purchase after the package was So-called lost and yet I still get the rear end of the stick. I will post this over all social media sites and email daily until I feel like Walmart gives a care about the little people who give you your big money. That was my darn now I have to play survival after purchasing from Wacky Mart.
Ps. Escalation to Tier 2 resolutions sucks and KEKE is the most inconsiderate unprofessional individual you might have on your huge payroll
Order #3301750-268171
Memphis tn 38125
CEO Douglas Mcmillan
Dear Sir
I am sure that you receive hundreds of e-mails daily but I seem to have hit a brick wall and another associate recommended I try this route. I realize that we have policies in place and an “open door policy” but I think a true open door means I should be able to go anywhere with my concerns or issues, especially since I lack trust and confidence in my store level management. My name is Delea Edwards and I have been at store 1023 for six years in April. I started as an HBA/Cosmetics associate until that job was deleted. I went into the drugstore in September of 2015 due to the increase in pay and the fact that the latest I would be scheduled no later than 9 pm;I have an 11-year old so a decent time home is important. I am not perfect by any means but I do try my best to do my job correctly. I was rarely given time at work to complete my training plan until every manager in the store mentioned it to me daily. I never completed the drugstore tech university courses because I was never given time to do so, even though I am sure that this program costs the company a considerable amount of money. The on the job training is haphazard at best, and important parts of the job are left out, especially if you are not part of the “elite” group. Our “lead tech” is a long term associate who seems to decide everything in the drugstore. She was not lead tech when I started but as soon as the position was created, we ALL knew she would be given it. She constantly gossips about other associates, spends all day texting(her phone is literally on the counter at the drop-off window and she has no problem using it) and she ignores dress code and other policies as she sees fit. I don’t like to be a “snitch” but the rest of us are expected to follow policy, she should as well. I recently raised a concern with global ethics about this associate spending the weekend at the pharmacist in charge’s house dog-sitting and three days(maybe four) I was informed that I would be leaving the drugstore and given other in-store opportunities. I feel the real issue began when I was coached for my input percentage and I asked to see the written policy–at that time I was informed that it was not a written policy but a “regional directive”sooo….I guess that just means we can now be written up for just whatever, whenever. I have been passed over twice for open full time positions-this last time the woman who did get the full time position was told by the lead tech to change her preferences from drugstore cashier( where she had been working) to tech and she was given the job. I am unsure if my preferences are still including full time, but I had made the pharmacist in charge aware of my wish to be full time on more than one occasion.
My lack of confidence in store management stems from things I have seen in my time here—retaliation that may take months before it is implemented, management pointing their fingers into associate faces, telling associates to shut up, making female associates cry (all while on the sales floor) a store manager who literally yelled at his management staff in a meeting(like a spoiled child),a store manager who took me into the office right after a meeting and chastised me for “not paying enough attention” (I have adult ADD, a fact I keep to myself, so I tend to fidget in meetings), a store manager who only bothers to greet a few long term associates with a smile on a daily basis while he looks through the rest of us, and the list goes on. Our store manager takes the result of the surveys we take and ALWAYS makes the statement that if people are that unhappy, they should go elsewhere to look for employment. In our area, that is not easy, as he well knows. These problems are just a few, I know there are others, but I don’t wish to add hearsay, just what I have actually seen.
I am not sure if you can or will be able to assist any of us with our issues or help me with mine, but just putting it down has relieved a little of the tension I feel.
Thank you for your time,
Delea Edwards
Email– deededwards at gmail.com
Shipping Pass… Not happy about you revoking my Shipping Pass!!!! I am handicapped and it’s near impossible to get inside my local store. Out of the 10 or so handicap carts they have, at least 6 are broken on a constant basis. Can’t tell you how many times I’ve driven to your store only to turn around and drive back home because no cart available. I bought your Shipping Pass to avoid having to make a minimum purchase. If I need toothpaste and a bottle of shampoo –– I don’t want to have to buy other stuff I don’t need to get free shipping. I have Amazon Prime too. Looks like they will be getting the Lion’s share of my money instead of you. I think you are shooting yourself in the foot with this. Why not at least offer the option to keep Shipping Pass. I’m not interested in getting my money back for it –– I’d rather keep it. When you reconsider and realize you will be losing customers instead of gaining them, let me know. I hope somebody in your corporate arena reads all these social media posts. It’s the only way you will really know how people feel.
i was hurt 1 30 2012 at store 4474 kenai ak .claim 6525652 .walmart and ins comp said F THE FEDS LET S.S.I. PAY ALL BILLS MR WITBECK SAID NO THATS MEDICARE FRUAD THEY SAID HO CARE THAT IS BENONVILLE LET S.S.I. PAY HI HI HI
Att to Doug McMillan my name is justin hall I worked at the store 0589 cap 2 store manager name is Scott I have been there for a year I love my job but there was a problem that occurred that Got me fired and couple of manager and supervisor knew about the problem did not do anything about it it’s been going on for the past 3 1/2 months and I kept telling them and telling them they didn’t do anything it’s about a boy named Brandon he works on 2 and constantly getting up in my face pushing me 20 times and several that the managers and supervisors I have seen it and didn’t do anything about it and so he got in my face on Friday the 6 of January 2017 so I pushed him cause I had enough no one at that store was doing anything about it I regret it I’m not a valid person at all the whole year I work there never once have one complaint I worked overtime for them I work two jobs for a whole for like six months and still pulled over time for them and always help the people I cried when they fired me and if I was such a violent person I wouldn’t have cried in front of everybody in the office I love my job the whole year I was there I never once received a bonus at all the overtime I put in still never received any bonuses and Scott store manager list me under theft Because he says the same thing as pushing somebody I never stole the thing in my life my police record is clean as a whistle I cannot believe he lists me as that because that is not what happened that is not why I lost my job I lost my job over pushing the boy but Scott listed me as that because he says the same thing I don’t know what’s going on all I know is that I asked to have a meeting to go over and investigate this because other managers and supervisors knew what was going on with this boy and they didn’t do anything about it and I’ve been there a whole year and nothing that on my record at Walmart half of the managers will tell you that I’m a very hard worker and there’s nothing I wouldn’t do that they didn’t ask me to do if they asked me to stay I stayed over and if you investigate and talk to most of the managers they will tell you the same all I want is my job back I love my job at Walmart I can’t believe Scott done that without investigating I list me under as theft and that is not what happened and that is not why I got fired it was over pushing that boy and the boy has 31 points and he’s only been there for like 3 to 4 months I’ve been there a year and I only have six points I went to work sick because I did not want to lose my job I tried to call Scott now to set up a meeting and he refuses to have a meeting over the situation it’s wrong what they did to me and to list me under that it’s going to make my job record look bad and I never once stole anything in my entire life you can check my police record it was so clean I’m hoping you can help me to get to the bottom of this because Scott’s Hurting My job record by listing under theft and it wasn’t over that it was over pushing that boy now how can you list that I don’t copper hand that And there’s a couple other people that he lit let’s get by with murder there my mom is want me to speak legal representative I told my mom let me get a hold of you first I want to see what you can do before we ever thought about going that route I’m hoping and praying that you can I just want my job back I know they owe me a whole year of bonus but at this point I don’t care I just want my job back if you get my job back I’ll forget about the bonuses my phone number is 502-744-XXXXX Are 502-214-XXXXX I hope to hear back from you soon thanks Doug McMillan looking forward to talking with you thanks Justin hall
In Puerto Rico Wal-Mart is being sued for land grabbing and influencing backs and municipalities to illegally foreclose on people property. That particular lawsuit is in FEDERAL COURT in San Juan Puerto Rico. China is listed as an accomplice.
I find your treatment of employees reprehensible – depressing and totally uncaring . My sister-in-law, has given you over 10 years of loyal service . Now that her husband , my brother is dying (currently on hospice care) you are giving her more grief. She has done her utmost to follow your directives of calling out everyday – getting a number and calling ANOTHER number to get yet another confirmation number. Where is the care and compassion ,, where is the human kindness – that instead of offering help – making it a bit more peaceful for her – in this time of extreme stress , you choose to send her mail threatening to deny her claim for leave- (which took 8 days to get to her by mail ) with no consideration of a phone call – I am so disgusted with you – I feel a letter to the news and to Facebook is in order, You are sincerely the most inconsiderate, cruel and uncaring company I know of – and just for your information HE IS A VETERAN – what a shabby way to treat people . Bonnie Matos
I am very concerned with food safety at Walmart. You are allowing people to bring in dogs and place them in the carts where we put our food. They are not in any type of container, etc. Their feet and butt are directly on the cart. I called one of the managers at the Dunlawton Walmart in Port Orange, Florida and she informed me that they don’t like it either but they got in trouble when they tried to stop it.
Someone from the Health Department or Department of Agriculture needs to investigate you and put a stop to this. If those carts were tested you would probably find fecal specimen on them from the dogs. I will not go back there for food until something is done about it.
This whole “comfort” service animal is getting out of hand. They should at least be required to have them on a leash on the floor or in a crate “under” the cart. If they can fit in a handbag then they can fit in a container under the cart.
I have filed an official complaint with the Department of Agriculture Consumer Resources today.
Do not order anything from walmart.com for same day pick up. I waited for 3 days and they still didn’t process my order. Plus, it was a 24 hour store yet the pick up section is only open from 8am-10pm. During holiday times, it should be functioning 24 hours as well in order to avoid being backed-up as they are right now. So, unfortunately, it is close to Christmas and I have no gifts for my child. I have to go elsewhere and find something for her 2 days before Christmas.
The only thing customer service offered was for me to fill in the survey. Did not offer any discount or credit for my inconvenience or nothing.
I am extremely disappointed with Walmart choosing to carry black lives matter merchandise. And the advertising of it along side Blue Lives Matter as if they are the same. I will be taking my business elsewhere even at a30% increase in cost. My family and Walmart obviously do not share the same views.
I’ve been trying to get btact with corporate office about complaint all I get is the runaround.It has to do with wallet being stolen by another associate money(300 dollars) was stolen from my wallet which was found behind door in back of store I would appreciate some help getting back what was stolen from me the store where I work is not giving me much assistance. I am truly appauld by the management
OKAY, I PURCHASED THE COOLDADDY ELITE 6 CUP DEEP FRYER FROM THE NEW CASTLE DE WALMART. I PURCHASED THIS ITEM ON THE DISCOUNT RAKE. I DO UNDERSTAND AFTER THE FACT WHEN I TRIED TO RETURN THE ITEM THAT THERES NO REFUNDS ON DISCOUNTED ITEMS. THIS ITEM THAT I PURCHASED WAS ONLY DISCOUNTED 8 DOLLARS AND IT INDICATED ON THE BOX ON A LABEL FROM WALMART THAT THE PRODUCT WAS DISCOUNTED BECAUSE OF “BOX DAMAGE ONLY”. NOW BEING AS THOUGH THEY INDICATED “BOX DAMAGE ONLY” THAT COMPLETELY VOIDS THE NO RETURNS ON DISCOUNTED ITEMS. I BOUGHT THIS PRODUCT, TOOK IT HOME AND WENT TO OPEN THE TAPED BOX SHUT TO USE IT. AS SOON AS I OPENED THE BOX I NOTICED THE REMOVABLE POT THAT GOES IN THE DEEP FRYER THAT HOLDS THE OIL AND YOU COOK THE FOOD IN IS NOT IN THE BOX. I ALSO REALIZE THE CHARCOAL AIR FILTER AND THE MANUAL IS NOT IN THE BOX. I WAS SO MAD, I WENT TO TRY TO RETURN THE ITEM TO THE WALMART I PURCHASED IT FROM JUST TO GET STORE CREDIT AND I WAS GOING TO TURN AROUND AND PURCHASE THE SAME ITEM FOR FULL PRICE. NOW THEY REFUSED TO RETURN THE ITEM, SAYING THERE NO REFUND ON DISCOUNTED ITEMS. THEY STORE MANAGER ALSO WAS SAYING NO.. AS I ALREADY SAID I UNDERSTAND THE NO REFUND POLICY ON DISCOUNTED ITEMS, BUT THE LABEL “BOX DAMAGE ONLY:” TOTALLY VOIDED THAT POLICY. NOW IF THEY DIDNT STATE WHAT WHY IT WAS DISCOUNTED RIGHT ON THE BOX, OR THEY STATED ON THE BOX THAT PARTS WERE MISSING , THAN YES THEY WOULD OF BEEN ABLE TO GET AWAY WITH THIS. NOW AGAIN “BOX DAMAGE ONLY” INDICATED ON THE BOX. THE KEY WORD IS “ONLY” SO THAT MEANS NOTHING IS WRONG WITH THE ITEM AND THAT EVERYTHIGNG IS IN THE BOX. FIRST OFF I WAS MISS LEADED. SECOND, I WAS SCAMMED COMPLETELY. I AM SO FRUSTRATED ABOUT THIS. NOTHING IS BEING DONE ABOUT THIS. I EVEN WENT TO THE EXTENT AS TO CONTACT THE COMPANY THAT MADE THE PRODUCT AND THEY JUST TOLD ME THAT THERES NOTHING THEY CAN DO, AND THAT I WOULD NEED TO CONACT WALMART FOR A REFUND. THEY SAID IT SOUNDED LIKE WALMART TOOK BACK AN APPLIANCE WITH A OPEN BOX WITH PARTS MISSING, AND LIED ABOUT WHY IT WAS DISCOUNTED. I DONT UNDERSTAND HOW ANY OF THIS IS MY FAULT AND WHY I HAVE TO TAKE THIS LOSE, AND MY DEEP FRYER JUST GET THROWN AWAY WITH MY MONEY. NOW I DID CONTACT WALMART CORPORATE OVER THE PHONE ABOUT THIS WHEN IT HAPPENED AND THEY PUT A REPORT IN THE SYSTEM ABOUT EVERYTHING I TOLD THEM, AND THEY SAID THEY SENT A REQUEST OVER TO THE WALMART STORE FOR THE STORE MANAGER TO CONTACT ME AND LET ME KNOW IF SHE WAS GOING TO DO ANYTHING ABOUT THIS. I WAS TTOLD MY CORPORATE THAT THE STORE MANAGER HAD 3 DAYS TO CONTACT ME AND TO DO SOMETHING ABOUT THIS. I WAS TOLD IF THEY DIDNT CONTACT ME WITHIN 3 DAYS TO CONTACT WALMART CORPORATE AGAIN, THIS HAS BEEN SO MUCH STRESS ON ME. I DONT KNOW WHAT TO DO ANYMORE. I STILL DO HAVE THE RECEIPT. I WAS ONLY TRYING TO RETURN IT FOR STORE CREDIT WITH THE RECEIPT TO PURCHASED A NEW OFF THE SHELF FOR FULL PRICE AND THEY REFUSED. THE STORE MANAGER ALSO REFUSED WHEN I WENT TO RETURN IT. COULD SOMEONE PLEASE GET BACK TO ME ABOUT THIS ISSUE. PLEASE IM NOT GETTING ANYWHERE WITH THIS. I SHOULDNT HAVE TO DEAL WITH THIS. THIS IS SIMPLY A CASE OF WALMART IN NEW CASTLE DE LYING, SCAMMING AND FORCING ME TO THROW MY MONEY AWAY. AGAIN, PLEASE GET BACK TO ME ASAP. I WILL BE WAITING GOR YOUR RESPONSE. PLEASE AND THANK YOU. HEATHER
Purchased two 5 gal. gas containers on 11/21/16. I filled these with gas and took out to Lake Mead. When filling my pontoon the nozzle completely broke apart (cheap hard plastic). The filling spout is not user friendly. I attempted to return these to the store at
5198 Boulder Hwy Las Vegas Nv. today 11/27/16. I was told by associate and then the
on duty manager that they could not issue a refund because they had been use. (REALLY) I was told this is standard store policy. However I could do a even exchange.
Oh Boy, I can leave the store with two new gas containers that are poorly designed and junk. Walmart kept the old smelly gas containers so why could they not contact the vendor and get adjustment. I am the customer and I am not happy about this. I want a full refund for the two new containers which have not been used. Thank You Very Much.
I am so tried of the rudeness of your Belle Vernon Pa an Washington Pa Walmart stores.The management an associate are horribly rude with me. I have done nothing wrong to them say thing wrong to them but yet there that way with me. They have lps follow me like i’m going to still from you. I have not even gave them any reason that i would still from those stores. And i can’t still cause i would lose my job an know Walmart store is worth loosing a job for. i spend alot money in your stores amonth i would like respect.
I am a regular walmart shopper and I am in the store at least 3 times a week. I went online today at 4:30 and logged into my walmart account to get the nes classic edition nintendo like the newspaper said I could do right at 5:00. I refreshed my screen until 5:00 on the dot and added the item to my cart, clicked checkout and the thinking window came up, next thing I know the cart is empty again and they said they moved my item to the “save for later” cart and it was out of stock again!!! This is not right because I should not be able to add the item to my cart, proceed to checkout and then they take the item back out of my cart!! My sister did the same thing and she said it did the exact same thing to her and she was trying to get the item for me!!! I think this is false advertisement and it really is not fair to have customers sitting on their computers waiting and then get the item because they waited ALL DAY, only to take the item back out of the cart and not allow them to purchase it!!!! I am VERY UPSET and someone needs to address this issue, because it just is NOT right!!!!
my email got an extra number in it by mistake an i just fixed it i would like to know what is gonna be done at walmart in arcadia florida about refusing to pay. i fixed my email address
i have worked at walmart on stocking crew many times in arcadia florida. the managers have a bad lack of communication problem. my friend an i walked out one night because jayce an dustin dont communicate. dustin told me to do one thing then jayce comes along an says no.i had already loaded 21 cases of pumpkin pie mix on a cart. my point is.we walked out an didnt get paid for the time we were there jayce refused to sign off on our time on the ticket we work through labor ready temp help. its not that much money but its just the point he wouldnt pay us.
Order number 5851675741384. I called numerous times last night 11/16/16 I only received part of my order. I was told I needed to file a police report and fax it in. This is absolutely absurd! Why would Walmart ever think it is okay to ship such an expensive item and just leave it at my home allegedly without me there? I have been without now for over a week. This was a gift for my Wife! Why should I have to jump thru all of these obstacles to get what is rightfully paid for that I never took possession of!? I believe maybe it is in my best interest to get the media involved and possibly seek legal recourse!? Please answer my concerns immediately I can be reached by phone at 760-453-8123 or my email. Please do so in a timely fashion as I am without my money and my merchandise! This is not tge customer service I am used to receiving at Walmart especially around the holiday season!
i live in canton ohio and me and my friend shop at the walmart stores but we are both on oxygen and we need the motor carts to get around the store we always have too wait for one because they only have about 4 per store and some dont work or wont hold a charge they reall need to get more in the stores for people like us
What is WalMart thinking? Discontinuing the price matching is the worst thing they could have done for their stores. I live in Des Moines Iowa on the South side of town. We have what I call a “circle” on this side of town. In that circle we have a Fareway, HyVee, Walgreens, Target, Aldis, Cash Saver, Party City, Menards, Home Depot, Office Max, Shoe Carnival…get the picture? We are not short on places to shop & only spend $3.00 in gas money to do it. Since the discontinuation of the price matching I no longer go to WalMart. When I could price match I purchased ALL of my shopping needs at WalMart, now I price match at Hyvee. They will price match ALL of the local grocers, while I’m there I also pick up whatever else I need, their prices are comparable & sometimes even less than WalMart’s. This corporation doesn’t care about us, all they’re concerned with is pocketing our hard earned money. I was told by my store manager that they were “lowering” prices to stay competitive yet I didn’t see that. A pound of hamburger at WalMart is $4.99 when I can get a pound from Fareway, HyVee, Aldi’s or Cash Saver for sometimes as low as $1.79 a pound. There’s my gas money. I just paid $4.99 for a 24 pack of Pepsi at HyVee yesterday when it’s anywhere from $6.99 to $7.99 at WalMart. Hmmm. I just paid $4.99 for a 12 roll pack of Cottonelle bath tissue at HyVee when it’s $6.49 at WalMart. I just paid $6.00 for 2 one pound cartons of land o lakes butter at Hyvee when even the great value butter at WalMart is almost $4.00 for one 1 pound carton. See where I’m going with this? What I purchased yesterday, 24 pack of pop, 6 cans of friskies cat food, 2 pounds of land o lakes butter & bath tissues came to the whole whopping total of $23.36 at HyVee. What would I have paid at WalMart? Let’s see….I went to WalMart yesterday just to compare what I purchased from HyVee & the same things I purchased from HyVee for $23.36 would have cost me $29.26 from WalMart. That’s a $6.00 difference, that more than pays for my gas to do the circle. I have tortoises as well as a Bearded Dragon. They eat veggies. A bundle of Romaine lettuce is $1.79 at WalMart when I can get the same thing at Fareway for sometimes as low as .99. I know .80 doesn’t sound like much but it all adds up. I can get raw beets at Cash Saver for $1.69 with 3 in a bundle while they’re $2.19 in the same bundle at WalMart. At WalMart a 40 pound bag of Purina dog chow costs me $23.97 when I can do the circle & get a 50 pound bag at Menards for $21.97. I’m sure I’m not the only stay at home parent (grandmother) who has nothing but time on her hands that will be doing the “circle” & saving hundreds of dollars monthly to buy what they would have purchased at WalMart before they started thinking of “their pockets” instead of ours. I’m telling all of you people who are strapped for money, things are only going to get worse in the future so IF you want to help yourselves instead of this corporation who doesn’t give a flip about “your” family DO THE CIRCLE, you may be able to fuel your vehicle monthly with what you’re saving by doing it.
Have been trying to contact auto dept. to buy tires from the Aurora , ind Walmart but can’t get anyone to answer. Main number 926-4322 rings about 10 times then a recording says ,Welcome to Verison Wirelesss the party is not available. Also called the drugstore and photo with same results. Called customer service -800-935-6278 and listened to about 10 sales pitch’s and then told the number had been changed. Sunday I called Walmart on Colerain Ave Cincinnati , Ohio. Customer service answered but there was so much noise in the background and the rep spoke broken English it was hard to figure out what she was saying. I did hear her say no tires at her store I ask for a phone number for the Aurora store and she said she didn’t have one. I have been trying for 2 1/2 days to talk to some one about tires and what the charge is to mount them. This is unnecessary hassle to put customer through. Thanks
Denham Springs, LA was devastated by a massive flood on August 15th of this year. Many of our businesses have re-opened or are in the process. Our local Super WalMart – not due to re-open until March 15th of 2017. With a company as large as WalMart with a huge logistics section and the resources you would have thought they would be open by now. We were expecting convoys of WalMart trucks and contractors but nothing appeared. Home Depot has re-opened after a full gut and rebuild. Many people still do not have cars to reach the nearest WalMart. No excuses accepted. You are too big and just don’t care. You will probably lose a lot of your customer base by the time you re-open.
DO NOT GET GAS AT THE NEW WALMART AT 98TH AND UNIVERSITY IN LUBBOCK TEXAS. THEY HAVE PUT MY ENTIRE BANK ACCOUNT ON HOLD SINCE SATURDAY 10/29/16 AND STILL CAN’T GET MY MONEY BACK AFTER REPEATED CALLS TO CORPORATE!!!!!!!!!!!!!!!!!!!!! TODAY IS 11/02/16 AND NOTHING!!!!!!!!!!!!!!!!
AND I NEVER GOT ANY DAMN GAS!!!!!!!!!!!!!!!!!!
Today Oct.15 My wife and I were at the Wanamaker Walmart in Topeka Kansas. Bought a cart full of groceries and on our way out the door greater/Guard stopped us which would have been fine but for the reason for the stop was personal. This Guards name is William Ritter: He and my wife had worked for the city of Topeka and his egress was unexpected and my wife was still there. Never the less this was an attempt to harass my wife and was a vicious retaliatory attempt to demean and degrade her . I did not react calmly to the situation and had noticed that others were filing out unscathed. On our way in the store there Were NO Bill Ritter the Guard stops of any individuals leaving the store. I contacted the store MGR and he said that they stop everyone that has products like pop, water etc…that aren’t in a bag. I have been going to this store for 20+ years and have NEVER been stopped until today.This was a malicious retaliation attempt. As a United Steel Worker Union Member I will let my 1500 Union Brothers and Sisters know how we were treated, Best Regards Your former customer, D.R.Brainard,.
To Corporate Headquarters:
The week of September 18, my husband and I were traveling with a tour group through West Virginia. We stopped briefly at Walmart in Lewisburg, WV, the morning of September 22. I went in quickly to pick up some breath mints. Wanting to pay with excess change I was carrying, I first took out my cell phone, laid the cell phone on the counter, and grabbed my coin purse. Then upon returning to the bus after another 10 minute ride, I suddenly remembered I had left my cell phone on the counter. Our tour director called Walmart, spoke to the manager and the manager informed our director the cell phone would be mailed to my home in Illinois.
To make a long story short, your manager, Mr. James Bowyer, Lewisburg, WV, went out of his way to rectify a problem that could have been a costly error on my part. I received my cell phone on September 28, shortly after arriving home. The cell had been thoroughly wrapped in bubble-wrap and sent FedEx so it could be tracked.
You certainly made a wise decision in hiring a person of Mr. Bowyer’s character, thoughtfulness and leadership. I thank you for your judgment in choosing outstanding employees.
Sharon White
Paxton, IL 60957
Tele: 217-379-XXXXX
I bought a Samsung cell phone and phone protection plan from Walmart.com on May 21, 2016. By mid July, I started having issues with texting – I could not receive group texts. I called Samsung and walked through all of the “fixes” they gave me. Nothing worked. They told me to do a factory reset. I did, and it didn’t work. They told me that I needed to contact my wireless provider, which is StraightTalk.com. They walked me through their “fixes”, and none of those worked, either. I contacted Walmart.com via online chat on Aug. 21. They said the order was still active, and I could still return it. They said they would issue me an e-mail stating if I returned the phone within 30 days, and I would receive a complete refund. They sent me the e-mail, but they sent it 2 days later on Aug. 23. At that point, the e-mail showed a message saying that it had expired. It didn’t say my return period expired – just the e-mail. And I was under the belief (without any contradiction from Walmart) that since I initiated the return within the return period, I’d get refunded. I called Walmart.com that day and asked that the e-mail be re-issued because I was not told the e-mail itself would expire. They said, “Sure, we can do that, but it would be a lot easier if you just returned the phone to a local store”. The representative assured me I would get my money back by returning it to a store. So, I bought an iPhone (from Walmart.com) in anticipation of returning the Samsung. It arrived in about one week, I got it set up through StraightTalk.com, and then went to the local Walmart to return the Samsung. This was on Sept. 5. The sales clerk and manager of the store said they never take returns on electronics in stores – I had to return the phone through Walmart.com. I went home and immediately called Walmart.com again. I got a representative named “Martin”, who apologized profusely to me, stating he was sorry I was having all this trouble, that he wished I had talked to him first so he could have helped me, and stated, “I promise you, you’ll get your money back”. He gave me an incident number and said he would put “detailed notes” into the computer so I would be sure to get a refund. He said he was creating a pre-paid FedEx label for me to return the phone, and he gave me a FedEx confirmation number for the label. He said the label would be e-mailed to me. After 24 hours, I did not receive the label – so I went to FedEx.com and put the confirmation number in the search portal. The number could not be found. So I called FedEx.com and gave them this number. They said the number was meaningless, and that I should contact Walmart.com again. I called Walmart.com, again, and the representative said he was “very sorry” for all the trouble I was having, and he would connect me with a corporate manager. I then got rerouted to the customer help line that said my wait time would be 46 minutes. My original wait time was less than 1 minute to talk to this representative. I e-mailed a Walmart corporate address, and said I was lied to by all of the Walmart representatives I had dealt with all along, and that I want my money back. I have not received a response.
My mother is 70 years old, and needed a new bed. On 8/20/2016 I ordered a bed, a bedframe and an tv attenna. I paid approx. 5.95 for speedier delivery. On 8/26/2016, morning I called customer serv; nothing had arrived. Recvd credit for shipping. A few days later bed arrived no bedframe. A few days later a DOG GATE arrived, instead of a bed frame. I called customer serv again; was told frame would arrive within 48 hrs. Today is now 48 hrs, no merchandise. Her credit card was charged on 8/20/16. I was told on 8/31/2016 they would NOT ship the bedframe ( paid for) until I returned the bedframe that was delivered. We never RECVD a bedframe, now you want me to sign a fraudulent return slip, before you will deliver what you took funds for on 8/20/16 from a seventy yr old woman. I went to the police dept today, they said I am get resolution or I am to go back to them and they will get involved. I was lied to frame was shipped in 48 hrs, and am being asked to sign a false doXXXXents. The walmart store in winter haven, spk w/ TIm who said he couldn’t do anything, asst mgr. Now I spk w/ corporate who wanted me to sign the return for bedframe.. and they would send me the return label and after its received they would send the bedframe. PAID FOR 11 days ago! She couldn’t get me a shipping date.. albeit promised 48hrs ago by an agent. Orig ordered I paid 5.95 approx to have it delivered in a few days.. to speed up shipping time. This was my experience.. and good news, RESOLVED TODAY. I cancelled this order, due to walmarts failure to ship the correct merchandise, asking me to sign a false doXXXXent and cant even tell me when they can ship it. I will never order at walmart.com again, and I will tell everyone of this.
I recently had an eye exam from my doctors office. I last had an eye exam at the Walmart Vision Center at Walmart in Salisbury, Maryland in May 2013. I bought glasses and contacts then. I noticed in the last couple months that my right eye keeps burning and eyes are tired and bloodshot constantly. Kept putting eye drops in eyes and putting cold compress on eyes to relieve pain and irritation….I knew it was time to get examination, but I put it off because I have no insurance and pay for all exams. When I had eye exam to check vision two wee6ago, I couldn’t read the 4th line down on chart with left eye….I was shocked.. so I made an appointment to get eye and contact exam, new glasses and contacts last week. I expl6to this optometrist how my eyes have been feeling, etc. When he was done with exam, he said you are okay….BUT, for three years my lense in my left eyeglass side , was made wrong. Wearing the eyeglasses the normal way, the left lense from left to right I couldn’t see hardly at all. The Doctor then turned my eyeglasses so they were vertical up and down and told me to look in that lense , I could see. So three years ago when my eyeglasses were made, the lense was made vertical to look out of!! So I have been wearing these glasses three years damaging my eyes. I never realized it was the glasses just thought it was my eyes, but it was the glasses that have done this damage!! Scary! Of course my doctor was upset and me Too! So I need to somehow talk to someone in Corporate Vision Center, to address this issue.. I need to pursue this because my eyesight is so precious and look what was done. I pray and hope this comment is addressed and I am contacted. Please contact me via email so I can give my phone number. I will never use a Walmart Vision Center again for fear they will make my glasses wrong again. And I had paid around 500 dollars for total purchase in 2013.
To: Wal-Mart Angie Bingham, Matt Tanner, Alan Guttmann, Sol Group Marketing, all CEO’s of Wal-Mart, Tim Henkel and to anyone, who will listen: This is not bribery nor is it a, threatened post. This is a truthful post and I am asking to be compensated for my sickness, foodborne illness that the Wal-Mart and Fresh Quest harmful bacteria’s, infected contaminated cantaloupe caused, which were and are foreseeable to Wal-Mart and Fresh Quest as well as all other parties. Enclosed in the emails which were sent to the above people are as followed:
1. Pictures of the contaminate defective, cantaloupe, which caused my foodborne Illness.
2. Customer Incident Report, the Manager place the Fresh Quest label on the customer incident report in which 4050 and Guatemala are on the Fresh Quest label/sticker. 3. Copies of the UPC-4050KF 4. A written narrative as to what happen from the date the defective cantaloupe was purchase to the date the cantaloupe was eaten by Brenda Kidd, as well as to the dated I was admitted into the Emergency Room and was diagnosed with Foodborne Illness. 5. Emergency Room Doctor’s discharge papers 6. Pictures of the Prescription bottle of the Doctor’s prescribed medication for me, Brenda Kidd as needed, it is use to treat nausea, upset stomach and vomiting, one tablet orally 3 times a day, Ondansetron 4 mg
7. Two video’s of Wal-Mart contaminated defective cantaloupes at two different stores, one in Mobile Alabama July 2, 2016 and the other in Orlando Florida July 12, 2016 Santa Rosa Produce Cantaloupes. 8. Wal-Mart store receipt in Orlando Florida.
9. Two letters from Wal-Mart, Angela Bingham, Case Manager III
10. Springhill Memorial Hospital Bill was $1,150.63 my deductible was $75.00 dollars and Springhill Memorial Physicians PC Bill was $476.77 cents, which came to a total of $1,702.40 cents. Although a certain amount on the hospital bill was a write off the Hospital bill/all bills, must be paid in full, $1,150.63 cents plus $476.77 cents and $75.00 dollars.
11. Pictures of my bruise arm where as to the IV was in it and as of this day the bruise can still be seen.
12. Pictures of Guatemala and the United States contaminated defective cantaloupes and its websites. 13. One video and two pictures of Wal-Mart contaminated defective cantaloupes and a receipt
On August 5, 2016 I purchase a 26ft pool from the 2500 Forest Hills Rd W., Wilson, NC 27893 (252)0243-9300. Today I had a pool guy come to install it, which consists of leveling my yard and installation of the pool. When the pool guy went to open the box he realized that I was missing a whole lot of stuff. So I went Walmart.com to see what all was supposed to come with the pool. And he was right I was missing something and whole box. The pool should have come with two boxes and I was sold only one box. So I called the Wilson NC store and I spoke to Assistant Manager Alex (which was very nice by the way) and explained to him what was going on. He apologized and asked for my telephone# and he would go look to see if there is another box & he would call me back. Meanwhile while I was waiting for Alex to call me back, I called the manufacturer of the pool. I spoke to Maria in Customer relations and was told that I wasn’t the only one that has called about this same problem. She said when they ship the boxes to the stores (Walmart, etc), the saran wrap the boxes together (example Box 1 & Box 2). But what she thinks in happen is that the store is unwrapping them not reading what is on the box and selling each box as a pool itself. After about ten minutes Alex called me back and told me that there weren’t any more pool boxes in the store. So I told him I called the manufacturer and told them what was going on and all I ask if I could get some kind of compensation for not having a whole pool. He said he would have to talk to his manager because he could authorized anything and the his manager would call me right back. Well I waiting for about 20 minutes & his manager (Mark) never called me back. So I called the store and asked to speak the Mark (manager) and I was told that he was on his lunch break. So I waiting for a while to see if Mark (manager) was going to call me back but he never did. So I called the store back again and spoke to Alex (the Assistant Manager) to let him now that Mark never called me. He apologized and told me that he discuss this matter with Mark and Mark said the only thing he could do is refund my money and compensate me with a $20 Walmart gift card. I was appalled by this answer, so I called Walmart Corporation and spoke with a nice lady name Sheenkai and explained to her the situation. She in turn tried to contact Gerald Herran (The general Manager) and got his voicemail. Mind you this all happen around 12 noon and it is now 3:46pm and no one has contacted me regarding this matter. A wasted day for me and a wasted day for the pool guy that I still have to pay, who didn’t even get to put a pool in. And if I do get a pool or the replacement parts I still have to pay him to come back and install the pool. Can some please call me back about this matter?
Noted:
A very upset Customer
Felecia
I’m so done with this corporation I have a family mobile cell phone I went in on July 1and paid my bill all month long I dealt with the fact that my payment was never posted now mind u I have my reciets and brought it to the store on Washington ext in Albany ny the kept saying it was not on their end my phone got shut off 6 times that month but during the month every one seemed to have found my money lost my money found my money lost my money great the last u talked to them they found it so I go in 2 days ago and pay my bill next day I sh!t u not tegu shut my phone off for non payment the month before they actually tried to make me remake the payment and then wait for them to find it a and reimburse me nice right so I go back to walmart today and was going to file an internal theft report ha what do u know suddenly my money was found and I got no apologies for it actually being walmarts fault nor did they offer me anything for the crap they put me thru all month long I hate target but will start shopping there I will get Another phone company Next week and will tell any and everybody how walmart are a bunch of thrives and their CEO don’t care which means they must be taking part in the theft
If you, a family member or someone who you know were sicken with Food Borne Illness, as well as Listeria after consuming a Wal-Mart or any other Company, Contaminated Defective Cantaloupe’s, please sign the petition. Even if you do not know of anyone, the petition can still be sign by you if you feel that this is true and it is not only happening in the United States, it is happening all over the World. The Cantaloupe UPC code is 4050, which is or should be located on the Cantaloupe’s labels. Stop Purchasing and Ingesting Cantaloupes, because of Foodborne Illness, Listeria, Salmonella and E. Coli.
This is a Public Heath concern.
Thank You!
Tell the Food and Drug Administration (FDA), Center for Disease Control, (CDC), U. S. Department of Agriculture (Food Safety), Inspection Service, Mike Duke CEO and President, Bill Simon CEO President of Wal-Mart US., Doug McMillon CEO and President of Wal-Mart International, the News Media, Wal-Mart Angela Bingham Claims Management Inc and her Supervisor, Jenifer Kappen, Cora Rodriguez Sol Group Marketing, Matt Tanner Sol Group Marketing, and Tim Henkel @ Henkel & Cohen P.A, that, Defective Contaminated Cantaloupes do causes Listeria and Foodborne Illness, which can vary from mild to severe sickness. Foodborne Illness and Listeria can sicken and kill the Elderly, Young Children and Pregnant Women.
Food and Drug Administration (FDA), Center for Disease Control, (CDC), U. S. Department of Agriculture (Food Safety), Inspection Service, Mike Duke CEO and President, Bill Simon CEO President of Wal-Mart US., Doug McMillon CEO and President of Wal-Mart International, News Media, Wal-Mart Angela Bingham Claims Management Inc and her Supervisor, Jenifer Kappen, Cora Rodriguez Sol Group Marketing, Matt Tanner Sol Group Marketing, and Tim Henkel @ Henkel & Cohen, P.A., Fresh Quest Defected Contaminated Cantaloupe, which was purchase at Wal-Mart at 5245 Rangeline (Service) Road in Mobile, Alabama 36619 caused me to be admitted into the Emergency Room. I was admitted and discharged from the Emergency Room with having Food Borne Illness, which the Cantaloupe caused. Although I do not have the cantaloupes, they were given to the Wal-Mart store Managers. I do have clear evidence of the proof, which caused my Foodborne Illness, such as, Pictures of the Cantaloupe, Final Doctor Diagnostic, along with Prescribe Prescription Medication and a copy of Wal-Mart Customer Incident Report.
Overall, that night I developed more nausea, vomiting, dizziness, shortness of breath and also stomach pains, diarrhea, and headaches from eating the defected contaminated Cantaloupe.
Thank God, I know with clear proof what caused my Foodborne Illness from Wal-Mart, Fresh Quest, and Sol Group Marketing, Cantaloupes grown in Honduras or Guatemala according to Cora Rodriguez. The Cantaloupe was contaminated and the contamination made me sick.
Please sign the Petition.
I wish this was a comment on how great this store is but sadly it’s not. I was doing a straight talk demo at a store in Topeka and one of the floor managers named Jennifer was so incredibly rude! My husband was helping me with the demo because I have a bad back and she threatened to kick us out because of it! Too she called my boss to complain about it, but I talked to the store and assistant manager and they didn’t care so I’m not sure what her problem is. For both days we were here she was this way. It was very unprofessional in my opinion and we’ve never had a problem here until now! I’m pretty sure we won’t be back so long as she’s here!
To whom, it may concern,
I wish I was writing to comment on how wonderful you are. How great I think your prices are. How you offer such great value. But, I’m not. I will never, ever, EVER get myself to go into another Walmart as long as I live. I don’t care if you are giving away tvs and furniture. Quick explaination WHY…
Yesterday, after 4 days of packing and trying to get into our new home, my family and I go to Walmart on Normandy Blvd in Jacksonville, FL to get a pop-up dumpster. The ones that waste management will come pick up if you call them. They are huge. I think it was 5’x10’. Anyways…We bought one. I was so excited to not have all of our trash just piled up in the front yard. We payed about $29-$30 for it, which includes the tax. We head on home to get back to work, and what do you know, I forgot the freaking liners for it. So my husband leaves for work, I wait for my little one to wake up from her nap, and we pack up and head back to walmart. I bring the pop up dumpster with me so I know the EXACT liners to get (because that sht is expensive). I get them. I also get boxes, packing tape, yogurt, strawberries, crescent rolls, frozen yogurt, popsicles, and a Mamma Chia drink. Im being specific for a reason, mind you. I go to self check out, just doing my thing. I have my receipt in hand for the security woman at the door. Not an employed security officer from an outside company, just a run of the mill Walmart employee. I’ve seen this woman quite a few times. In fact, the majority of the people at self checkout were still around, finishing their shifts, when I was in there the second time. I have my pop up dumpster with me. Well what do you know, my receipt is with my husband. Sh*t. So, I call him. He’s at work, but he’ll come ASAP. So I’m waiting in the car, at rush hour mind you, without AC, waiting for my husband. He’s taking forever, again, rush hour. I bring my daughter outside. We play for a minute, I get asked 6-7 times (NO EXAGGERATION) for money, a cigarette, or a lighter. I say screw this, and head back inside. The woman, who saw me in there the first time that day, would NOT let me take my pop up dumpster that I payed $30 for. The one a number of employees there SAW me purchase. Ok…cool…so I realize my food, mostly perishables, are in the car. EVERYTHING is hot as can be. I bring it back inside. She takes the bag from me and tells me I can’t exchange them, an employee has to do it. I leave the bag, head to customer service, and try to get this issue resolved. I ask them to pull up the registers receipts. Can’t do it. I tell them the exact time I was there and to check the cameras. Couldn’t do it. I get a call from my husband saying he is in way too much traffic and needs to be back to work sooner than later for a meeting. I am in walmart for 2 hours and 45 minutes. The woman never exchanged my products, so I had to exchange them. Then she stops me at the door, while she is STILL standing over the pop up dumpster I F-ING PAID FOR, and asks me for my receipt for the products. The products she was suppose to exchange, but did not. The products I left with her, just incase she wanted to double check to make sure I exchanged the exact products. She had the NERVE to ask me for my receipt. I walked out. I’m touching upon 3 hours and she asks me for my receipt. I didn’t care if the cops came because I refused to show her my receipt. I was so livid one of the young men outside, collecting the shopping carts, actually asked me if I was OK. No. I was NOT OK. Guess what? YOU A**HOLES STILL HAVE MY POP UP DUMPSTER THAT I PAID $30 GD FOR. It is STILL in your store. I still have trash in my front yard. My husband searched high and low for this receipt, but the Walmart receipt he had in his wallet, the one he thought was the one I needed, was actually for the gatorade he bought as we walked in. We pulled up bank statements to bring in. I mean sh*t, at least they’ll have the exact time so they can look up the info. We give them a call, ask if it’s possible, and NOPE. Nothing.
I swear to you, I will never, ever, return back to any Walmart until the day I die. I am making it my own personal mission, to make sure everyone I come in contact with, NEVER returns to your store. In fact, I just printed out a ton of coupons from Target’s website. I plan on going to Walmart this evening, and passing out these coupons. Just for the chance that they may drive 5 minutes down the road to Target. Over my lifetime, I have spent tens of thousands of dollars at your establishment. Between my weekly shopping, Christmas, and just life in general, I have absolutely spent that amount. I have found every walmart receipt I can possibly find in my home. I am checking all of them to find products I have not used yet, so my husband can return them when he gets back from work. I pay cash for everything, so thats a win for us! I don’t back down. I don’t give up when I feel like I have been wronged. EVER. Your company, and the idiotic employees you hire (not all of them, mind you. I have had several great experiences with your employees. Ones at that very store I despise), are on my short, yet VERY VERY personal sh*tlist. If your sales dramatically start to sink in the Jacksonville, FL area, that’s from me! I’ll be there multiple times a week handing out coupons to Target and declaring how you stole my money. I could care less if the “law” says I can’t do that at your establishment. I’ll stand on the sidewalk, by your entrance, until I’m blue in the face. You make me sick. This employee, deserves to be fired and honestly, penalized, for her behavior. She owes me $30 as well. I wish I got her name. I remembered checking, but the fury I had made absorbing information almost impossible. She is short, dark hair, glasses, beady eyes, and was working the door at approx 4:15 PM, Monday, August 1, 2016. If I ever see her in public…wow…The fury I will unleash upon her, I wouldn’t wish upon my worst enemy.
Sincerely, with lots of love, the ripped off woman that will not back down,
Colleen
By the way… I’m writing this to you right this moment for a reason. I JUST got back from grocery shopping at Target about an hour ago. I did all my shopping at Target. I mean, ALL of it. Even bought multiple outfits for each of my family members for our upcoming vacation. You both, equally, save me the same amount of money when I grocery shop. The bonuses of Target, though? I don’t have drug addicts harrassing me in the parking lots for money (oddly enough, ANY walmart I go to, there are clear as day drug addicts asking for money because “their car broke down and they need gas”). RUDE as hell cashiers that chew gum, flick their long a** fake nails, and check their phone WHILE I AM TRYING TO CHECK OUT. There aren’t piles of perishable food sitting in shopping carts waiting, for hours, to be put back into the freezer/refrigerator. The clothing, for my ENTIRE family, is better in style, quality, and overall manufacturing, HANDS DOWN. My favorite part though, all of their gd shopping carts work. I video taped my mom one day at a walmart by her house. I thought she was going to blow the roof off. I know how to make her laugh, so I video taped her. She went through 13 shopping carts before one worked properly. 13. The video is almost 6 minutes long. Yes, this is besides the point I’m trying to make, but it sure does paint a clearer picture don’t you think??
Do they ever reply to anyone on here if not I’m going to get a lawyer and department of social services involved my 16 year old daughter got pregnant by one of the workers on the roof of walmart in nevada Missouri in 2004 2005 and I need a company name that was working for them my grandaughter deserves to know her dad he don’t even know he has a child and I’m holding walmart accountable
I’m trying to find one of your workers or the company name that worked on the roof of nevada Missouri in year 2004 or 2005 I have a grand baby that would like to know who her dad is ty
I am trying to place an order on your website for Equate sugar free cough Drops. I have ordered multiple bags in the past. I NEED TO place an order for Equate Sugar Free Cough Drops for myself and family. The computer will only allow me to purchase 12 bags. Why? we need to stock up as we use them for Nasal Allergies as well as sore throat. I spoke to one of your agents on the computer, and he said there is a limit on how many you can order. Why? Why do I have to place multiple orders just to order the quantity I need, and cannot find in your store.Please let me know who to call to rectify this problem.
It would be nice to find a way to get ahold of SOMEBODY, through SOMEWAY. I need copies of my husbands last five pay stubs, and a copy of all benefits: 401K, insurance, bonuses, ect. Can’t find a single e-mail. You have cheated me out of his pay on his pay card and a $300 bonus from a letter informing me that he had coming (after his death, by the way), through acting stupid when I call. I guess the next step is to go to a higher government department. He was a devoted employee. I needed that money to support my 4 kids. I need the payroll information for a lawsuit. I will have my lawyer contact you.
Hello my name is carla and well today i will comment on this since i cant get a hold of any of the CEOs or just anyone that can help me. I have been working for your company for about 9 months and i would say store 5230 was just awesome in a ghetto are but nice helpful management. Now i transfered to El Paso Tx 2201 due to family issues and i have never been treated so badly until i got here. Now they have fired me due to 5 absences and didnt even give me a chance to fix it or explain. Now i understand is my responsibility to check on my absences but when the store is packed and literally no csm gives you permission to leave your register unless break or lunch what can i do? On my other store you had to jave nine accurances or nine absences to be fired here four how in the world is that when i have four kids and one is autistic. I worked my a** off even if i didnt have to and it wasnt for the company but for the customer lord knows some of this people that work in your company arent worth nothing. Sometimes i ask myself why are they sti working for you, have no costumer service skills rude at that some are just plain evil. I loved working for WALMART but ever since i got to this store 2201 i just learned to hate walmart itself.. I barely got any hours and when i got sick there no one cared but maybe two ladies from management but because i looked pale and about to pass out in there store. I went back to try to put my hours from pto and nothing so thats how my five absences acXXXXalated. Ask store 5230 about me i was one of the best associates there i did everything i could as to help the customer and maintain my only source of income…. You have just lost a good employee just like more to come all because some of your management arent there to run your atores how Sam Walton wanted.
I just got fired today because of something they said happened on the 9th. Today, they told me my login information was locked because my drawer was seven thousand dollars short. One, they dont evn have that much in the drawers for me to even take. Two, there was no inestigation, police, or proof that i took anything. Three, i explained what happened that day and the manager acted like she didnt care. Two associates was at my register that day and they were loading cards, im like 3 weeks new still, so i was open to all the associates helping me. The csm’s told me to ask for help when needed and these past couple of weeks been nothing but help from other associates. Come to find out, they scammed me since i was new. I did not take seven thousand dollars, if i did, i wouldnt still be showing my face at walmart. Im filing a lawsuit because the correct measures werent taken prior to termination. I was wrongfully accused and there was nothing done in my defense.
I work for Walmart for 5 years to get no where get treated like sh*t they never provided my right breaks and lunches or theb skip me completely when u approach them they pretended like surprise or they never new. Plus I will like to press a lawsuit for searching in my personal things etc the management are terrible they don’t care for no one or listen to u at all etc
I was force to admit i took items that I never paid for the security guy in store number 4444 even lie saying that I money on my register was short on money he force me to said that if I confess I took some things with out paying he will just fired me he force me to even admit to do that knowing that I was under a lot of medication cause my son just had accident and lost his vision on his eye knowing I was not well and my son in ICU pediatrics. Instead he turn around and even search my personal things without via warrant after several he’s of them forcing me I admit I probably forget to scan them at the self check out even so I did paid for most of my things. I work for Walmart for 5 yes that’s how they did me knowing that I have 3 kids single mom with no income now I can’t even find a job to support my children or feed them I hope those people eat their millions cause they don’t care . I also work their most times they skip my brakes and lunches plus they never even provided me with my correct races for the years they paid the lowest they could scamming me from he’s also. Justice should be serve for me and family!
Investigation should be done on what they did to me cause all the procedures were wrongfully done to me. Plus then forcing me to admit even searching my personal things etc. Reach me at titaniapasiecki at gmail.com
Why is it that no one gets any answers to our problems here. We specially ex employees. Why is that u let them get away with what they done to us. Breaking the laws on us and lying about things please we are people and deserved answers to are issues thanks!
Never Ever get the shipping pass.
What a SCAM
You item will never get the item you purchased on line by the date they guarantee
False Advertising
what is wrong with website? can not look anything up.
I work at store 1210 nicholasville Ky as a door greeter. I have been there since I got out of high school in 1999. I am mentally disabled and have to have a job coach help me, which my parents provide. This gives me a sense of independence and a chance to be out in the communit
The nicholasville store is letting most of door greeters go or letting some go work in store. I was offered another job in store one week and another week was told they don’t see it happening.
I have put in 16 years and 11 months working 2 hrs a week and to get total 391.00 pay out.
I have worked for Walmart for years the problem is some of your nasty Co mgrs. this one person talk nasty to people and has no respect for the individual but want people this person to practice what the company preaches they can disrespect you but when the person approach theres a problem why? and people are fired over dumb things My question to you is why don’t the regional come and visit the stores sometime to see what’s going on in the stores when I worked for Safeway the owner used to come and check on his store’s once a month and talk to each employee to see what’s going on in the store WHY CAN’T THIS HAPPEN AT YOUR STORES? Surveys need to be done on person of management individually I woulld LOVE an answer
WHY has Walmart Stopped Stocking Dubble Bubble Gum .”GUMBALLS?” YOU carry FOUR DIFFERENT TYPES OF Dubble Bubble Gum.. The GUMBALLS SELLS OUT IN LESS THAN A WEEK and the OTHER GUM DOESN’T is STILL SITTING ON THE SHELF. CAN’T understand why WALMART wouldn’t keep it in stock
I CALLED THE MANAGER and HE told me to Choose from one of the other bubble gums. WHICH I DON’T WANT.
I walk around Walmart for an hour then I have to STOP at DOLLAR TREE to pick up Dubble Bubble Gumballs. This Defeats the whole purpose of “ONE STOP SHOPPING!.
WALMART… NORTH MAIN STREET, SUFFOLK VA 23434
Dude,
Relax, it’s not THAT serious. It’s freaking gum for crying out loud. If Walmart doesn’t carry your brand then simply go to the store that does. Get over it and yourself. There are REAL problems in the world.
Sincerely,
A person living in the REAL world
I work at the store in Nicholasville Ky.. store
# 1210
I have been a door greeter for the last 9 years
Total i have worked for walmart almost 20 years of my life..
I have given you everything i have to give..
Im at work on time everyday..I come in when you need me.
I have always been a good employee.
As you know walmart is changing the door greeters..
We where told that we would be offered a buyout or move to another job in the atore.
Well today I was offered $2000…
Really?
There is no other job in the store im able to perform because of health issues
So for me giving you almost 20 years of my life ..
Your going to take my job and offer me $2000
That is absolutely absurd..You should be ashamef of yourself.
The last time something like this happened at walmart . The employees got $1000 for every year they had worked there plus 60 weeks pay.
This is beyond insulting..
You need to fix this bs..
I cant survive without a job and your taking it away from me and expect to accept $2000 to leave a job..
This just shows how much you really care about your employees
You haven’t heard the last of this
They do not care about the employess or customers that work or shop there. I just left a wal-mart store. While I was there I was being targeted by 8 people making rude comments about having my 6 pound service dog in the store. Meanwhile a co manager said she heard everything that happened and what was said . Meanwhile I was the one she came to and said she had a problem with me. I was a innocent victim in this. She said not one word to this group of people. And I was asked to leave the store. Not because of my dog but because I was loud in talking. Did not know this was a crime in NYS. But appartenly it is,They do not care the Managers are useless and do not care will not be going back to wal mart again.
I am very upset that when I purchased a tent on Walmart.com that Walmart doesn’t stand behind what is sold on their website if it a third vendor. I was told I had to contact shop 247 for their policy which they didn’t give a refund because They said I was outside of 30 day refund my receipt said may 18 they say may 11 the manager made the comment they have used these for several events that if we didn’t put it together right. What a terrible way to do customer service with this type of comments and service. This was a tent for graduation when I had my son in law put it up the pole collapsed . They will not refund they r doing a replacement , I explained I have no idea if and when I would use it. I asked the question that if this is defictive what is policy, I got response will need to call , to see what can be done. Beware when ordering on website about third vendor that Walmart and vendor are passing buck leaving consumer in the middle. With a very bad taste in mouth. If u order make sure of all policy or you may get burned.
I’m having a very hard time. I am housebound and I’m not able to get out and go to the store. I order everything online including clothes. Because of that I return a lot that don’t fit me. You are now Banning me from ordering any more on Walmart.com. I also just bought the shipping pass for $49 and I understand that cannot be refunded because I’ve used it. Please reconsider and allow me to buy from Walmart. I have several things to return yet, clothes, but after that I promise I won’t order anything I know I won’t keep. I won’t be buying clothes there. Please, I beg you, I don’t know what I would do if I can’t buy from you. As I said I can’t get out of the house. Thank you so much
my name is harvey mcgee at wilburton,okla74578 i am using my brother’s internet info. 15 years ago i bought an ink stamper from you it had the words like received,etc. and the date on it. do you have one now? how much? please send me an email to guthriedavid14 at yahoo.com with your reply.
i purchased from your Delaware store a 70inch vizio tv on 9/13/2013,on 5/27/2016 a green line appeared across the screen. I called Vizio support and they had me power off the tv and wait 20 seconds to restart in which didn’t solve the problem. i was given the number by support to call their tech support for out of warranty customers. After telling the tech support agent that i had a horizontal green line across the screen she concluded that it was a panel issue with the tv and that she couldn’t help and hung up. On 5/28/2016 i cut the tv on and the screen was black or nothing appeared after that i direct messaged vizio on Facebook about the issue,i received no response from. On 5/29/2016 i i direct messaged vizio again and got a response that they are sorry and that if i provide the case number from my contact on 5/27/2016. I provided the number and was emailed a resolution or best offer,which was for me to pay $900 for a new tv and they would pay shipping. i responded by saying i appreciate the offer but its unacceptable, i shouldn’t be asked to pay for another tv after paying close to $1600.00 for the defected one. i have saved all conversations with vizio and took pictures of the defected tv. I have been shopping at walmart for over 20 years and never had a problem with your products until i purchased this 70 vizio tv,i have did my research and concluded that i am not the only person to have a problem like mine with vizio i came across hundreds of complaints similar to mine. i bought the tv from your store and couldn’t afford to purchase an extended warranty at the time but thats no excuse for a brand new tv to malfunction in under 3yrs and the company doesn’t stand by the product. I am appealing to Walmart to please forward this letter to the highest authority to help me remedy this issue. I do not have another $1600.00 to give to walmart or vizio for another tv. What ever walmart offers will be appreciated. I was unable to attach receipts,pictures and correspondence from vizio with this email but i can send in another email if requested.
I sent email to info at wal-mart.com today with attachments regarding info below.
I am a senior citizen living in Lincoln, IL on a fixed income. Less than 2 years ago (9/24/14) I purchased a Straight Talk phone from your company. I purchased the phone because it was adamant that I have a phone due to medical emergencies. I have heart problems (2 stents), and 100% blockage in both of my legs. I also purchased a Product Care Plan which is my main reason in writing this letter.
I have experienced extreme aggravation in dealing with various employees of your company. Not only was I deceived in pricing (the care plan should have been $19 instead of the $39 that I was charged) when I purchased your Product Care Plan, I have recently been deceived by a member of your Care Plans (Chrissy – 1-877-968-6391) about charges that would be deleted from the original price (referring me to fees on your current brochure – not my original brochure) that I originally paid for the phone I purchased (the original price was $179.88 plus tax of $14.84 = $194.72 – they want to issue an e-Gift in the amount of $163.33 including tax which minuses me $31.39 off my original purchase price. Chrissy then stated it was listed as a $29 fee on the brochure – this $29+ was not listed on my brochure when I purchased the item – see attached. I was also told by Chrissy that I would be receiving an egift card as soon as UPS picked up my item (which I had to package and bring to the UPS facility) at the UPS facility in Lincoln, IL. This has not happened – I was lied to about everything.
I contacted UPS to get verification that they picked up my package. I have attached proof of pick up from UPS. I then responded to Chrissy at WMTechSupport at assurion.com that UPS had picked up the item to deliver back to them – I have attached a copy of their email and mine to Chrissy. The egift was not emailed to me so I contacted them online and had a chat session with Janikka explaining to her that I am a senior, have medical emergency issues and I need to have a phone for medical emergencies – I have attached our 3 pages of correspondence also. I included proof of UPS correspondence and even offered to have UPS call them to verify that the shipment had been picked up by UPS. Janikka barely gave me time to read her comments to me and asked twice in the correspondence “Are we still connected?” She then disconnected me from the chat because I did not respond to her fast enough.
As of 9:45 AM Illinois time on June 8, 2016 I still have not received the e-Gift from your company which should be $214.72 ($179.88 purchase price + $14.84 tax + $20 overcharged for product care plan = $214.72). – NOT the $163.33 that Chrissy told me it would be (see attached receipts and care plan pricing with note stating in part “Walmart Gift Card or e-Gift Card for the original purchase price of the product (including tax)”.
Please respond ASAP as I need to have a phone for medical emergencies and I need to have the resources to pay for it. Thank you.
I would appreciate very much receiving a response regarding the above issue and an email with my e-Gift for $214.72 so that I can get my phone. I need a phone in the event of a medical emergency. This has been delayed now for too long. Thank you.
Regarding my prior information – I contacted Asurion regarding my e-Gift which I was told was going to be sent to me today – it was not sent. I did speak to them and they informed me that I now had to wait an additional 5-6 days from tomorrow before I can expect my e-Gift which I was told I was told I was going to receive TODAY. LIARS, LIARS, LIARS. I will be taking this matter further.
Hello,
I have been trying to get someone to contact me for a couple of months now & no one has contacted me. Please, I need someone from the corporate office to assist me. I can be reached at Kenya.hanXXXX at hilton.com
thank you.
Are you raising minimum wages to $15 hour Wal-Mart wide? Are you going to discontinue price matching to ads and online sites?
I don’t understand this PTO hours. I have been at walmart for a year. These changes they made went into effect 2 months before my 1 year anniversary. I have 7 hours of pto only! I have asked management and personnel why don’t i have more pto hours. What happened to all the hours and months i worked before the changes?? All their answers make no sense to me! The way i see it i, along with many others, got screwed. We basically lost all the hours worked and have to start over. In other words i have to work another full year to get one week vacation. I am supposed to get one week vacay after working one year. Nit with walmart. THIS IS BULLXXXXX!!
I worked for Walmart have no problem working for Walmart until I got fired for my attendance I understand that was mess up so I talked to the store owner of 0765 I waited 30 days fixed my attendance so I could come back I came back for a week and one of the management didn’t approve of me being back now he says they can’t bring me back cause the system won’t allow me back but I was there for week and there was no problem now there is I don’t understand and he says he going to talk to the store manager but I have to wait cause now he is on vacation I think that is stupid. He only does this stuff when the store manager is not there he think he runs the store
Hi Tina, would you like to get together so that we can tell this story. I too am a former Walmart employee and I’m fighting for my unemployment and no one seems to care. Have have tried emailing almost anyone in corporate and no one has responded but one person. Please email me so that we can talk.
I am writing this for my daughter listed above. This just happened to her yesterday at texas store.
i dont understand how i went on leave for high risk pregnancy and i am trying to come but they said im not in the system….yet my win # workss so i dont get it….i didnt get let go or fired and this is ridiculous….if i got let go or fired without them noticing me then its a problem and ill fight for that….my walmart does a poor job with poor managment skills especially with the store manager and HR forget about it they suck…..i just dont get it, this is uncalled for and someone needs to do something about it …. i dont understand why is it hard for them to talk or call me about why im not in the system and ect…..i need help because this is insane and not fair i didnt do nothing wrong, i almost lost my kid so i had to go on leave earlyyyy….
Hi Alexandra, would you like to get together so that we can tell this story. I too am a former Walmart employee and I’m fighting for my unemployment and no one seems to care. Have have tried emailing almost anyone in corporate and no one has responded but one person. Please email me so that we can talk.
(Sigh)…. Where do I begin. It doesn’t matter where I begin really, because no one really cares. It doesn’t matter what I say because as long as the money keeps flowing into Walmart, my concerns are simply the “cost of doing business.” I know quite a bit about Walmart. I was in management for several years and I can testify that there are massive disconnects between home office and the stores. Many managers are in over their heads and just trying to survive the never-ending storm that is Walmart. Associates could care less because the company they work for cares even less. Many are living off government subsidies because they can’t afford to live off Walmart wages, meanwhile Walmart saves billions in corporate welfare. No… The problem I am experiencing at a Walmart at this exact moment is inconsequential. It doesn’t matter. No one cares. And no one will until the money stops flowing. Then people will care. When it affects them personally. But, by then it will be too late.
Hello,
I live in a very small town, and you are about the only game in town. We have a small Safeway, that is so high in price, I shop Walmart exclusively.
I have always had to wait, in the back of the store, for my package pick up, because there is no employees around. Then I had to go track down an employee and have them call for someone to help me. This was very poor customer service, but I let it go, and never said anything about this annoying problem with WalMart.
I do not like to get people into trouble, or even get angry, but I am so very angry
and frustrated, I just had to let you know what my experience was and, has been, in the past, so that maybe you would , maybe do something about this poor customer service. In Chelan, WA. I apologize for the length of this email, but wanted to take you through, what transpired, yesterday, as well as, today.
I purchased some items on line and was notified, via email, that my purchases were in the store in Chelan. I could not go in to WalMart yesterday, so my sister said she was going and would pick up my package. I went on line to change the name of the pick up person. I couldn’t get into that order, to change the name, as my order history said there weren’t any purchases, under 90 days, on my account.
Well I called my store and they said I would have to call the 1 800 Walmart number, so I called that number, and told them to please change the pick up persons name.
She asked when my sister was going to pick up my package. I told the representative that my sister, was going as soon as I hung up. She told me that was fine.
I gave my sister all my paper work ,and even ,my drivers license, because I have had so many problems with picking up a package at this WalMart, in the past.
When my sister went to the back of the store, they sent her up front. The girl at customer service, up front, said my packages weren’t in, and neither was my sister’s.
My sister, showed, the email, from the online purchase that said my package was at the store. The Customer Service rep called back to the back room, and was told that that person would not go check. So…..
The customer service rep went back in the back room and found my sister’s package, and said that my packages were there,as well, but she wouldn’t give ,my packages, to my sister, for 24 hrs. We live 6+ miles from town, so I was annoyed that the 1 800 WalMart Customer Service Rep did not inform me of the 24 hr. wait. ( She knew that my sister was going right away to pick them up for me and one for her.)
I went in today with all my paperwork and Brenda Valencia, at customer service, promptly looked in a notebook and said my package was not in the store. When I explained to her the situation, she called Lupita up front and in the mean time called back in the back room and was informed that my packages were not in the store. Then Lupita showed up to customer service, and said I would have to have my drivers license.
I had explained to Brenda, when she asked me for my license, that I forgot to get, from my sister, before I came in today, but that I had a picture i.d. and credit cards with my name and photo on them. She told me that she was not going to give me the packages because I had no drivers license with me. So I walked away angry, so I could cool down and bit. I went back up to customer service and asked for her to call the manager.
The manager on duty, asked me what was the problem, so I explained to her about yesterday and the whole situation today. She asked Brenda Valencia, if the packages where in and Brenda, had , by then, found my packages, and Brenda again with a bad attitude, began to say no because I didn’t have my license.
At this point I was so angry that I said keep the packages, I’m done. Well I get home and I looked at my paperwork, again, and had forgotten that I had paid for the orders. So I got my drivers license and returned to WalMart, and told them that I was back, because I had paid for my order. Brenda again helped me, and I asked her what would happen if a person orders, online, to pick up in the store, only has a photo i.d. card and she told me that in order to pick up orders you have to have a drivers license. Is that true. That doesn’t seem right to me.
I have worked in Savings and Loans and so many other jobs, that customer service was demanded, not asked for, and as an employee, I was to give 110% or else loose my position.
My husband was VP for Golden State Foods, who are the warehouses for McDonald restaurants. McDonalds was their only customer, so you had better give them good
customer service, or the Company was out of business.
I am sure you know, that without good, solid customer service a business is no good.
I am not going to order again, from you online. I am done with that frustration. I may even start paying a bit more, and going to Safeway, or an hour away, to Wenatchee, WA to shop at Fred Meyers, and other grocers. This is not an empty statement, I will wait and see if anything ever comes of this email to you. A whole lot of Chelan residence were against this store ever coming to Chelan, I supported you!!! I will
share my experiences, with anyone, I can, so they won’t have to experience the poor customer service I have received.
I do hope that you will, please, do something about this store and the disconnection one department has with the others, and the attitude of your employees. Oh, I did tell them that, their service, was unprofessional.
Sincerely,
Karen Knechtel
kknechtel52 at gmail.com
To whom it may concern:
This fact just seems pretty shady to me and Wal-Mart is coming in at the losing end. An email from Wal-Mart online tells me I can pick up my site-to store purchases 7 days a week between opening time 10a.m. and closing time 10 p.m. The same timeframe is not nearly true of my local Wal-Mart. On Sundays, the site-to-store section at my local Wal-Mart closes at 7 p.m. Yesterday, I arrived to pick up my purchase at 8pm and the site-to-store area was closed. I write on the assumption that all Wal-Mart stores operate on the same schedule that is posted online as nothing indicates otherwise. No one is working those three hours that Wal-Mart might be paying someone to work. Is it possible someone is collecting money for those three hours Wal-Mart.Inc. assumes someone is working? This might also be a case that the closing time online should be altered to reflect my local Walmart’s 7 p.m. closing time.
(Regarding El Paso Walmart Supercenter
10727 Gateway Blvd W
El Paso, TX 79935):
Went on line looking for Ozark Tumblers, found some at the Tampa store off Fletcher Ave. Went ahead ordered 2 the mugs, and received a response back within minutes my order was ready for pickup. Just a few short minutes later received a phone call from the store saying they no longer had the Ozark mugs, they were out. Then approx. 2 hours later received an email conformation saying my items were ready for pickup in the store. Called the store back to speak with someone of foreign accent hard to understand and he said they no longer had the items ordered. This is after the original conformation online saying them items were ready, then an email confirming the items were ready. How can this happen? Confirmation on my account saying the items are ready, then an email saying the items are ready. What I really believe happen is the Walmart in Tampa off Fletcher Ave sold my items from under me. Something isn’t right, especially after saying the order was filled. I’m not a big fan of Walmart for starters, my wife shops there mostly on line as she did here. I am not very happy with Walmart, especially the clerk working the online orders pickup counter in Tampa. I won’t be going back in there because I don’t like being lied to. Just come out and say the truth, “Sorry but your items were sold.” Poor customer service.
Michele Tribble back to add the FACT that THE BRANON POLICE WERE THE NICE MEN THAT CHANGED MY TIRE FOR ME FRI. NITE . AND PUT THE DONUT ON MY CAR THAT WALMART IS SAYING WAS WRONG !!!
I will start here w/ my husband & I complaint , we went to Walmart auto center in branson west, mo. only as a last resource because of the lack of education they have for working on cars. It was Sat. 5-14-16 – all shops were closed – had a simple tire change & they torqued 2 of the lugnuts while removing the donut on my car & then left my husband over an hr. while trying to figure out the lye to tell my husband !! William watched them from the window working on our car & they tried saying we brought the car in that way. They refused to further work on the tire saying policy will not allow them , William left still driving on the donut , straight home only to find out the NEW TIRE we purchased was NOT the TRUNK of our CAR !! NOW we call & are told to come back in the morning STILL DRIVING ON THE DONUT to pick up the tire & of course we said to put the tire on . This gets better, they still refused to their wrong doing & set my husband away again DRIVING ON THE DONUT ,now he has the tire & in the parking lot goes to change the tire & sees that they BROKE ONE LUGNUT ! THEY DID NOT TIGHTIN THE OTHER ONES !! I STILL DO NOT KNOW HOW MY HUSBAND DROVE THAT MANY MILES -ONE WAY-15-18- X 4 TRIPS PLUS DRIVING HOME FROM WORK WHEN THE FLAT HAPPENED. Of course it is our word against them but they did refund the money for the tire that they forgot to give us. So my husbands LIFE was @ risk for their mistake that they hind behind their policy !!! REFUND-$66.50- BROKEN LUGNUT-STILL ON DONUT-AT HOME W/ OUT A CAR TO DRIVE OVER A FLAT TIRE THAT WE WENT TO WALMART ST. # 02175-BRANSON WEST,MO. I WILL BE CALLING HEADQUARTERS TOMARROW WHEN THEY ARE OPENED .Micelle Tribble
ANYONE HAVE # OR EMAIL FOR WALMART CEO/PRESIDENT? I NEED TO CALL TOO.
I have spent five hours trying to obtain a list of empty Wal Mart buildings for lease or for sale.
I work for walmart going on 19 years 9 yrs at asset protection I have partner we just hired and she is good are, Ap overview show we are high risk and should have 2 Ap they are only letting us have one are little town of Carlsbad nm has double in size from 33,000 to 77,000. store in nm is low risk and they get 1 Ap. I would like to know how this is working this way when every other store in are market is getting what their Ap overview showing. I have asked the Mapm market mgr I can’t get answer for my partner. Pleas help get an answer
Store#1167
All levels of management at this store are lacking in professionalism and no one is being held accountable for there lack of leadership or general failure. All of the daytime supports and assistants are simply failing and lying to cover it up and pushing there failures on the shoulders of there associates .for example cap team 1 supervisor is unprofessional and personally attacks associates and perpetuates gossip. The entire cap process is failing at this store because cap team 1 and 2 can not and donor do there job. They are poorly trained and do not stock or execute there tasks properly.also the overnight shift has too much dead weight,new associates who have not been trained to complete there areas in a timely manner,leading to much of the freight not being worked.and again no one is being held accountable.it is my belief that this dramatic change in the expectation of associates and management has to do with many of the Co managers and assistant managers leaving this store either as a transfer or looking for employment elsewhere.
Sexual relationships run rampant at each store, especially among the salaried management with each other. If you’re a married woman with 4 kids at home and a husband your direct supervisor will prey on you until by keeping you past your shift, isolate you from your family until you are emotionally weak enough that you actually begin to consider his little sweetness as something affectionate. Next thing you know is your cordial work relationship becomes an emotional affair and then eventually a sexual affair.
STORE #5080 in Hurst, Texas.
This is exactly what has happened with Assistant Manager Kate Newby (married w/4 kids) and her direct supervisor Co Manager Hector Penagos. Both have been involved in a sexual affair since the begining of the year. As a result ASM Kate Newby is now facing a divorce. Yet another family broken up by a womanizing manager who preys on woman that works under him at Walmart. What’s worst their General Manager was made aware of it and chose to ignore it even though proof exsist. Wow such great ethics.
WALMART STORY – PICAYUNE, MS.
FRIDAY, (LAST FRIDAY IN APRIL AT APPROX. 2:00 pm.
I thought I lost my cell phone in Walmart Friday. I was worn out from the shopping, every part of my body ached, I could hardly breathe. Thet had to sit in a chair while they checked me out, unloaded and put my groceries in my car. I was on verge of crying. Then I got to my car and low and behold, there was my phone plugged into the car charger. It was such a relief. I hate going to Walmart, as the store is too big and it is very hard for me with my disabilities. Plus they move things around. I order a good deal of non perishables online and have them sent to my house But, the people in the Picayune,MS Walmart on Friday, 4/29/16 were very accommodating to me and went far and beyond the call of duty. I called the store and spoke to the manager, thanked her, to and asked her to thank all the other compassionate employees who helped me. They could not have been nicer or kinder. Thank you to Walmart Picayune. MS store for your kindness and help. God Bless. ❤
I would like a written policy on the purchase of alcohol. I was refused sale today because my daughter was with me who could not provide an ID showing over the age of 21.
This is not legal.
I was told it was to keep me from 3rd party sales. ??? I was buying beer. My purchase, my money. What I do with it after I leave the store if my responsibility, not walmarts.
So if I had a 5 year old, I would have to leave that child at home of I wanted to shop from walmart? Because i was told that at any age it would be denied.
Also, there is nothing posted saying that everyone in your shopping party must have proof of age, 21 or older. It does say that if you, the purchaser, look 40 or younger YOU must provide a valid ID.
When I Googled Walmarts policy, it looks as if lots of others have had the same problem. Maybe its time people get together and take walmart to court?
Shopped at Walmart Supercenter #765 in San Antonio, Texas on April 29, 2016 around 9pm.
When I returned home I realized that I was missing an item that I purchased, so I immediately called the number on my receipt. An associate answered and I introduced myself and my issue of my item missing and asked if he would please check if my item was left behind at register 20. He (The associate) then responded “Do I think that this was the Holiday Inn”. To my surprise on his response, so I asked for his name and he ( the associate) hung up the phone.
Disrespected and furious, I called back the number.
When I received an answer, I immediately asked to speak with the MANAGER.
Manager Cindy answered. When I told her of my missing item her response was that I would have to come to the store tomorrow and look at footage to verify if or if not the missing item was placed in my cart.
I then address the issue with the first associate who answered on my first call to the store.
Cindy’s response was that there was nothing she could do and that I should concentrate on the missing item. I then asked her if that was how Walmart Associates and Managers address ANY issues from a customer. She replied once again that there was nothing she could do and reminded me to just come in to address the missing item. WOW!
No attempt to at least mention that Negative Response to a Customer is NOT TOLERATED and that she will LOOK in to the issue. BUT NOTHING!
To whom it may concern,
I am writing the letter to inform you of your overbearing customer service representatives of Walmart as well as possible profiling of their customers. This is a letter to doXXXXent 2 incidents that I feel do not meet standard customer service guidelines and policies.
The first incident occurred when my wife and myself were asked to show a receipt of our purchase by a greeter at the door prior to exiting on Tuesday April 20th approximately 2pm at the San Tan Valley, AZ Walmart located at the intersection of Hunt Hwy and Gary Rd. We feel this is profiling of Walmart customers as the reason for the stop was due to our soda we purchased was not in a bag. As I requested to discuss this with a manager, we observed other customers exiting the store with items not bagged and not asked to show receipts. In an effort to prove our point, we showed an old receipt, from a different Walmart, to the manager and she looked at the receipt for less than a second and said OK all is well. Upon returning home my wife called the manager of the store, Ralph Ikpelue is the manager listed on the receipt, to discuss this matter and asked him view the video tape of this harassment. As of April 28 there has been no follow up provided to us by Ralph.
The second incident occurred Thursday April 28th approximately 8:45am at the same store location. I was returning some dog treats as they were manufactured in China and we do not feel comfortable providing these treats to our pets. I am aware of Walmart’s return policy and want to report an overbearing customer service representative. As part of this transaction I did not have my receipt and it was acceptable on my behalf to receive a gift card for this transaction as well as show my government issued id, Arizona Driver’s license. During this transaction I showed my driver’s license to the customer service representative and instructed her not to scan my license. I was informed that in order to complete the refund and transaction that she would have to scan my driver’s license and I informed her that this is not the stores policy (see below for Walmart’s return policy). Without my authorization she proceeded to scan my card and I was informed the refund transaction could not be completed without agreeing to this procedure. I hesitantly agreed to scanning my driver’s license and upon completion of the transaction, the gift card was thrown on the counter by the customer representative. When I stated “you do not have to throw it at me” she stated “I didn’t, the card slipped out of my hand”. It seems all of the folks for these incidents have an answer for everything to cut down their customers.
Based on the return policy I fully understand I am required to PRESENT a valid government issued photo id. I am NOT required to allow my valid government issued photo id to be SCANNED. My reasoning for not allowing my driver’s license not be scanned is not wanting to provide this information to hackers. No one can assure me their system cannot be hacked and steal their customers information but this is a conversation for a later time. Again I believe the attitude of the customer service representative is not representative of standard customer service policies.
I would like to close by stating this letter will be sent to the manager of the San Tan Valley AZ Walmart, Walmart corporate offices and various customer review websites. It seems to me, based on these two incidents, that the training of the floor managers and customer service representatives is lacking and insufficient to providing standard customer service. My personal belief is I do not require the “red carpet” be rolled out for my purchases, but respect for their customers is paramount and the representatives of Walmart should not argue with their customers and made to feel as if they are annoying or inconveniencing the employee’s at the San Tan Valley AZ Walmart.
As stated at Walmart.com under Non-Receipted and Receipted Returns in Store Policy
Non- Receipted Returns
Walmart will accept a non-receipted return or exchange provided it meets the following conditions:
• The refund verification process accepts the return.
• The government issued ID must not be altered and is accepted by Walmart.
To return or exchange items without a receipt, you are required to present a valid government issued photo ID.
Corporate,
I’m in Marianna, Florida. I started in December of 2015 at Walmart Store#1375. I was placed in the Garden center and worked hard to earn my hours and i learned to use some power-equipment and was still in the process of learning more. I had called in one week due to being sick, I called in one day, but i had forgotten about the 1800 number, and called the store directly. I was told it would be taken care of. The next few days I found out it was counted as a no-call, thus giving me 4 occurrences. I asked if it could be fixed and I was told by my Assistant Manager that if I had actually talked to a member of management instead of the overnight supervisor he may of considered it but he denied me. I was late by 2 minutes once, giving me half an occurrence. Altogether having 4 and 1/2 occurrences, making me able to be fired. I was fired April 22 2016 for the occurrences even though my Assistant Manager had told me he would take care of it, and when I felt like he wasn’t taking it seriously I took it to a Co. Manager who said he would take care of it. I returned to work after talking with him, and later that day at the end of my shift I was terminated.
My complaints about all of this is, I worked over-time, I came in when asked, I took shifts for those who couldn’t make it, or had a no-call no-show. I never complained about having to work, I did everything that was asked of me and went beyond to learn more than what I could to make it so I could eventually move up in to management. I would like to know why, I had only 4 and 1/2 occurrences that other people who had more than me, and still have more, and those that even reach past the 10 occurrences are still there, even while some started after I had. I know not many care for their jobs nor really want them. But I personally enjoyed mine and needed it. I would like to try and have my job back in the store i was working in soon.
-N.J.T
I recently ordered an i phone s5 online, then asked to enter my zip code and i complied. Only to get the phone 5 days later, went to activate it with their suggested company straight talk. Straight talk instructed me to go to a local walmart to get it activated, come to find out that it had the wrong sim card and it wouldn;t work here. Then i find out that they won;t refund me because it was 12 days past the date of order. Wal-mart you SUCK!!!!!!!!!!! and customer service in thier Bangor Maine facility wouldn;t even try to help me out with this phone, he told me i never should buy their own product on line. GREAT CUSTOMER SERVICE WAL-MART !!!! I have called the attorney generals office in Maine, found out that it has happened to others as well. However they did tell me what to due next, WATCH OUT WAL-MART HERE I COME
I’m sorry and it’s store #5483!
I am a former associate at store number 2101 in Kennewick WA. Wal MArt is so screwed up it’s not funny. They Fired me over the savings catcher program. I was originally told by CSM Jessie at the time, who said he called management over the walkie and they said it was ok for me to do this, if a customer told me to go ahead and use their receipt and scan it into my savings catcher account, I was told it was ok to do so. Well about a year later I get called into the office, after 11 plus years I was fired , over something stupid like this. I was told it was ok, so what’s the deal? I was willing to pay back every cent I supposedly misused, so I see no reason to fire me. Change the policy without my knowledge, oh hell no. I am currently talking to my attorney over this and we are probally going to pursue legal action against Walmart as I feel that 1. I was treat unfairly as I talked to other associates in similar situations and all they got was a slap on the wrist, don’t do it again that sort of thing. 2. I feel this was in retaliation because a month before this I contacted corporate and told them to try out Legal Shield as a benefit to their associates, well come to find out Wal MArt had Legal Shield on a do not contact list. Put two and two together there. And it’s made it impossible to find another job and now I am on the verge of loosing my home over this because I can’t make the mortgage I want restitution!
That’s ok I was a former employee .. I started the 29th of March… I’m assuming like most walmarts you pick your first 3 weeks … I based mine off my training coordinator considering none of us knew how fast we would be out on the floor … well they were shocked with how well I worked , and how fast i was… week two rolls around my front end manager is on vacation. so I was told to come back on Monday and work from 4-11 so I did .. My csm worked with me on my schedule … I needed a Saturday off for church. …. I confronted my CSM manager and she said that it was ok and she would email It to the personel manager MATT!. that Saturday rolls around I checked to see if it was emailed to Matt and was not I called and talk to a personnel coordinator. . she assured me she would fix it … this 3 week rolls around I’m off Sunday – Tuesday . I work Wednesday Thursday and friday…. I go to clock out I’m an invaild user. …. I had no schedule I was fired … . no one told me … I running around trying to clock out can’t get it to work. .. and no one mentions to me I’m fired…….. I call today . Monday and I’m fired the personnel manager was rude…. I was fired over his own employees mistakes .
I purchased a 50″ hisense 4k ultra hd tv from a Walmart at 1450 university ave w I n st.paul, mn. when I got the tv home and took it out the box everything looked fine, I plugged it in and turned it on, that when I noticed the picture was bad and you could see where the screen was cracked, I returned the tv back to Walmart , just to b e told that it was my fault and they would not give me a exchange or replace my money,, the store manager told me to call the manufacturer, which I did they ask me to take a picture and send it to them the next day the manufacturer returned my email saying there was nothing they can due, this is not right, it took me 6 months to save up a nd get this tv and now I am being told that I have to accept this broke tv that I did not break, no this is not right, so I am aski ng cooperate to please exchange this tv for me
don’t feel too bad they picked up a ouch from me 4 mos. ago and i am getting the run around and they still haven’t paid me for the couch so now i am out a couch and my money. if i don’t get it soon i will be writing to the stat of florida consumer division.
after leaving the hospital I stopped by to pick up prescriptions and the tech on duty was one of the worst I have ever seen! she had an attitude and did not care how she treated anyone. but one thing for sure I will never use this drugstore again, because after letting the pharmacist know what she did I still didn’t even get an apology. outrageous! walmart in savoy illinois
Hi my name is Robert I have been a very loyal customer of Walmart for many years. I have a question though I am trying to find who I can contact about placing a bid for the mowing and landscaping at the Walmart in Seneca falls NY for the 2016 mowing season.
I have been going to the Wal-Mart marketplace by my house since the day it opened I have only had a problem with one employee I had a few meetings with the store manager and it had been great for a while but the csm I have had a issue with decided to go against her manager and then cursed at me so I defended myself and yes cursed back and now went to go get milk for my children and was told im no longer allowed at that store because the csm put in a complaint about me cursing at her but failed to tell them how she had treated me. there are cameras and microphones and they were not checked and since it takes the store manager so long to get back to store feedbacks / complaints and the csm just talks to the manager my complaint along with my boyfriends and kids were over looked. this is not what I would expect from any business I don’t know one person that would get cursed at by a manager and not defend themself.
On Monday April 4th my step daughter stop by the WalMart Gateway off Talokas RD in Columbus Georgia , and got some gas. After receiving her gas and leaving the station. My car begin to run pretty bad She made it about 75 yards from the station and the car cut off. After that time she couldn’t get it to sty running. So she call me to tell me that she was broke down. When I went out to check the car, it ran as if it had bad gas in it, And it still won’t run right. It has know power, and it back fires from the intake. And by the way the type gas she put in it was Premium. I also learn today that three other people brought gas from the same station, and receive water in there gas, They had to take it to the shop. Now I know what’s wrong with my car. This gas was purchase all around about the same time. I would just like to know what can I do about getting my car fix. It’s a Mercedes 400SE.
Please forward email address for Attorney Ronetta Francis email address.
Thank you
I placed an order 2/10/16. I have not received it yet, today is 4/6/16. After talking to many, many Walmart.com employees, that had helped me, hours on the phone, many adjustments and waiting for two(2) months , this one particular employee and supervisor told me they WILL NOT honor the adjustments. I asked to speak to someone in a higher position. I was connected with Courtney. By this time, I was totally upset and outdone. She reassured me, none of what they said was true. She not only calmed me down, she cleared up this whole messy, ugly situation. She made sure I received all my adjustments. She was very professional and so helpful. She really cares about the customer’s happiness. Courtney is very concerned about the customer, she truly want you to be satisfied. If I have another problem like this, I will most definitely call Courtney.
Hello, i’m writing as a concerned employee and customer. I know that you get all types of complaints and comments about Walmart but I would love for you to seriously think about what I’m about to say. I would like to say you give a person a title like a CEO a store manager a comanager support and area manager..you should always be a supported to your employees.. Everyday as the night associate I work my hardest because Sam Walton said it was mine Walmart and I want to do my best as if he was still alive… But the support of the management team makes me feel unappreciative the night managers don’t say hello the day managers don’t say good morning the store manager doesn’t even know I’m there I walk by all the managers they do not speak to me I have to to speak to them and tell them good morning after I worked hard all night stocking shelves … if Sam Walton was Still alive I know good and well he would not have this going on and it’s just not my Walmart it’s all the Walmarts…I have a good idea? Maybe the CEO of Walmart should go and do undercover boss at least 5 to 6 stores because I know he has the money to travel… He should get dress as a coworker put on some dirty jeans a dirty T-shirt a wig and a mustache and go as an Employee then he’ll know what his store is all about… don’t forget it always come from the top on down to the bottom maybe that’s why the customers are complaining because the associates are not happy at all..
On march 15, 2016 I applied at store 5168. On march 17,2016 I was called in for an interview. The interview was done by an assistant manager. I was told to come back on Friday to meet with store manager. The store manager said that I would be hired pending a background check. That was on march 18,2016. I still have not been contacted by anyone from walmart. I think someone needs to contact me. I thought walmart was an equal opportunity employer? I would like my equal opportunity!
Hi. I am writing this to complain about the Valparaiso Indiana store. The customer service there is horrible. I’ve worked in retail and customer service for awhile and I’ve never come across such rudeness. I price match as well and I was so displeased with that as well. Not only did the customer service representative not have the competitive adds but they would not honor my price and I had the adds. It took over a hour in check out and all my cold and frozen items were completely warm. I asked if I could exchange them since it took so long at check out and she refused. I had to throw out over $100 of cold items. It’s not easy for me to get time to come and shop when I want. I have a strict schedule and I am only able to shop on Sundays. I’ve been price matching for a long time at numerous Walmarts and this experience makes me not want to come back to any Walmart. I am a very loyal customer and I couldn’t believe the rudeness and overall experience.
I am afraid to go back to work due to what happen this morning I am 5 months pregnant and now having compaction… I put in a transfer to a Wal-Mart that is close to me because i don’t have a ride back and forth to work where I am at and all the manager are mad at me I don’t know what to do I start at Sturbridge Tuesday but they won’t give me my fills
When my mother takes her issue to corporate and tells them facts and then corporate investigates and the information or story from manager, district HR and others on chain of command …in open door policy procedure…says something different then what she has in physical proof not verbal…and corporate can see the lies, misstreatment and total disrespect and no care for her life….what will Walmart corporate do??….will you try to side with the horrible manager that has did this outrageous stuff to put my mother in her current state of almost homeless! Not able to afford food…she is full time employee been with Walmart solid 5 years…since Jan. 2016 only being scheduled for 18-25 hours a week…this week only two days …..and they hired more new people ?? She has open availability and was transfered to store with offer of Mon-Fri 8-5pm Deli off Sun….40 hours a week…she has been scheduled less hours than part time employees…she now makes less than your average part time employees (according to your new pay scale levels)….and just almost starting pay for new employees and is that how you treat 5yr hard working employees? Call me 817-500-XXXXX my name is William…that is my mothers number her name is Pam…her manager has neglected her and ignored her plea for hardship transfer, more hours, explination for how come she had her hours cut so low for so long that she is facing eviction and going to be homeless!….Manager Rene does not care…I am a Radio/Television Broadcasting major and well connected and plan on sharing this situation with all my well respected contacts in the News world and syndicated TV show.
What can i do about filling out stuff online for a walmart gift card but never recieve them
Hi my name Araxie i went and i got stuff from Walmart in 1600 mountain ave Duarte ca 91010 store code # 02401 one item i cancelled when i am purchasing and my purchase was 15 items but the receipt was 16 items amount $112.10 . I called manager he’s name (Joe) and he came to cancel hall merchandise and re-purchase back again but Joe Manager refused to give me the cancellation receipt now i have two charges on my credit card . i fill for he’s please i need my $112.10
I am writing to file a statement/claim on negligence/wrongdoing of Walmart auto center at 1300 Des Plaines ave, Forest Park, IL 60130 (store# 2204) causing damage to my car, 2014 Subaru Forester limited. I went to the store to have oil change and tire rotation service about 10 am on 3/25/2016. After 3 hour waiting around 1pm I was told the service on my car was complete. I paid $64.87 for the service (receipt kept) and then started the car about to leave. I found several warning lights on the dashboard were on (were off before the service), including check engine, cruise control, check emission, hill start assist, traction assist. So I asked the technician for help. Two technicians stopped by and operated on the control panel. However, they seemed to have no knowledge on the car. Nothing was fixed. That lasted about an hour. At 2 pm, they called the auto center manager, Mrs. Michelle Fields, she suggested me to file a claim. So I wrote everything on customer statement form (WMP-73B). Mrs Fields and I both signed the form. At 2:20 pm I drove to leave. After one mile driving, the oil temperature warning light was on. I did not feel comfortable to continue to drive. So I came back to the store. The manager and technicians pulled my car back to the garage and rechecked it, and did not find anything. I asked them if it was safe to me or car to drive back home. Their answer was yes. At 3:30 pm I drove the car back home. The duration of my stay at the store was about 5.5 hours.
My impression on the staffs including the manager was careless, unprofessional, incompetent, lack of knowledge. The name of the auto center manager was Mrs. Michelle Fields, The names of the two technicians who did service on my car were Glandon H and Horace H.
I made an appointment for Monday morning (3/28) with Grand Subaru at 125 W Grand Ave, Bensenville, IL 60106 right after I got home. I had not driven the car until this monday morning. The dealer checked the car and stated that transmission fluid of my car was drained out at oil change and was not replaced, that caused damage to the transmission, which needs to be replaced.
I have made multiple calls to the claim department this afternoon (I recorded the time and names) and only left voice messages. No one has contacted me since the incident.
hi my name is tarsha i been with walmsrt store number 2012 for three years and i am moving and I need an emergency transfer due to I ain’t going to have a ride to north Oxford and I don’twanttolose my job… I already talk to my store mangerbut ourstore already lose five people so I can’t get it I don’t know what to do now
I have not received my W2s .What do i do?
March 28, 2016
Wal-Mart Stores Corporate Office 702 S. W. 8th Street Bentonville, AR 72716
RE: Quincy L. A. Springs, IV, Manager at the Wal-Mart Store #3008
Dear Sir/Madam,
My name is Yvette Clayborne-Spruill and I am the CEO/Founder of The Norman Spruill House Foundation (TNSHF). We are a 501 (c)3 nonprofit charitable organization in good standing with the Secretary of State and with the IRS located in the state of Georgia.
My purpose in writing this letter to the Wal-Mart Stores Corporate Office today is to formally complain of the poor customer service that we encountered with one of the Wal-Mart’s store managers in regarding to our community service request. I made the request to the Wal-Mart Store located at 835 Martin Luther King, Jr., Drive, N.W., Atlanta, Georgia 30314. That store location number is #3008 and the store manager’s name is Quincy L. A. Springs, IV.
On February 17, 2016 I visited the Wal-Mart Store #3008 and personally spoke with the store manager by the name of Quincy L. A. Springs, IV regarding our request to receive specific community service donations. Per the attached letters of correspondence and emails to the Mr. Springs you can see that our request was ignored. To add more insult to injury Mr. Springs sent me a rather discourteous, uncouth as well as ill-mannered behavior “iPhone” text message response. ONLY after learning of our compliant; that our office placed either on-line and/or my telephone conversation that I had with one of the store’s associates, did he finally respond.
After reading Mr. Springs insulting and negative undertones in his “iPhone” text message to me. I found it further disgraceful for him to be called a representative of the Wal-Mart Corporation and further refer to the merchandise at Wal-Mart as if it was his own personal property. As he stated in hi text “…please tell me on what grounds should I use my limited donation dollars to an organization that would not give me the benefit of the doubt”.
We feel as though Mr. Springs was given over four weeks to adequately and properly respond to our community donation request. “IF” the Wal-Mart store location #3008 was not able or
PAGE TWO Wal-Mart Corporate Office March 28, 2016
capable to meeting our donation needs, Mr. Springs had ample time to let us know in order for us to seek out another Wal-Mart Center.
Our organization has reached over 50,000.00 individuals within the past four years who lives in many diverse communities and without shelter within the Atlanta, Georgia metropolitan area. The Tea-Party that we hosted at The Sadie G. Mays Health Rehabilitation on Saturday, March 19th would have been another community outreach event that we pride ourselves doing by finding needs to fill. By us not receiving the donation support from the Wal-Mart store #3008 and the lack of time management by the store manager in conjunction to his failure to communicate properly we feel as though it was an opportunity that was lost. As well as to provide those donations to the seniors who are impacted in the low-income area of the City of Atlanta. For that reason we were deeply sadden as well as disappointed in the arrogance displayed by Mr. Springs in his “iPhone” text message to me on the evening of March 17th.
It is our hopes that you someone from the Wal-Mart corporate office look into this matter and have it properly addressed to Mr. Springs. We are in the process of scheduling another community service event for one of our local veteran communities and it is our hopes to receive those donations that we requested on March 19th be given for our event in the month of May.
It is my understanding that this is not the way that the Wal-Mart organization conducts their business with valued customers as well as community organizations. I welcome the opportunity to discuss matter further and to learn of how someone from the Wal-Mart Corporate Office can propose to prevent a similar situation from recurring. I look forward to hearing from you soon.
Sincerely yours,
Yvette Clayborne-Spruill CEO-Founder
Cc: file TNSHF
Attachments:
• Letter Dated February 17th 2016 and March 22nd 2016
• Email correspondence dates Feb 18th, Feb. 25th, March 1st and March 17th
I live in Houston Texas and I shop at the Walmart On Walters rd and F.M. 1960. I went to customer service service to return some clothing that was to small. I bought the items in Hammond, Louisiana. I had the receipts and the tags from the items. They could not find the items in the system. The customer service manger who name is Veron came over to assist. He was very rude and refused to help me he stated he has to many people with problems. He told me since they could not find the items in the system I would have to take them back to the state where I purchased them. I told him I was passing through Louisiana and don’t live there. He stated that is the only way I would get my money back. The total was only $19.75. I asked him than why can’t he help me. He stated if I needed help than I should pray and maybe someone will help me. I told him I did not need to pray he was there to help me.
It started with me trying to order online at around 11 this morning but could not get to where I wanted, I called talked with Maria I was told that you were having a problem with walmart.com gave my name and phone number and email she stated someone would contact me, no contact went back on line at around 4:30 pm still could not finish order, called again to 800-966-6546 did not get women name but tried to explain my problem with your web site would not listen to what I said and hung up, did go back to web site somehow finish order and got an order number I printed out my order, at around 6pm went to check on order your web site stated it could not find my order, called again talked to (not sure but maybe) Brian he could not find order even after giving my CC number, email and phone, while on hold check my CC account and the charge was on my card (pending). I was told there was nothing that could be done, I would have to go thru the ordering again. Needless to say I have cancel everything and dough I will be shopping at walmart in the near future. You just lost a customer, I guess you don’t need an over $550 order.
My name is Daniel Wright and I use to work at WAL-MART 1354 in Washington, NC . I was ther from 2004-2007 a loyal worker,and in 2007 I had to quit because I was framed and discriminated aganist by 2 black guys. One of them at the time was the overnight manager and the other was my co-worker. My co-worker was a black guy who didn’t like white people and tried to start a fight with me back in grocery receiving andI told him look we both have a job to do so let just do our jobs and the overnight manager came in receiving telling both of us to go to the office, so we did,but I could not explain what happen because all the overnight manager was doing was blaming me sticking up for the other black guy, I also think that manger framed me in the computer by saying I was fired when What really happen I had to quit because of them. I have tried to go back to Wal-Mart but all I get is the run around for something that wasn’t my fault. The store manger at the time Reed Clark wouldn’t hear what really happen. Now that 1354 has a new manger I stil can’t get back on I keep getting the run around. Now I am trying to get on in Greenville NC on 10th street and I still might get the run around.
You wouldn’t be
Wrong
I was a New Hire Employee
At Wal-Mart in Az .
The only Employee who the Night manager and supervisor took advantage of my position as a overnight sticker.
They had me doing 3 different departments of stocking ,pallets overstock & Zoning.
I never received any Information on how to check my schedule for work.
I was Terminated for No call No show but remind you Never shown how to check where for my schedule work days and hours.
When being Spoken too by Manager she Laughed and smiled at me while saying I terminated you .
Told me if I want to fix the problem Go speak to the Head Honcho in charge .
Next day
Picked up my check Spoked to the Head Manager which I never met
She says: I know who you are.
We both step into her office
She says you should already know how to check your schedule!
I reply: I asked about how to check my schedule so I know what days to come in and worK.
She says:with outrage and frustration manner -Do you want to work here or not, I’m not gonna stand here and pull hairs with you and have you waste my time.
I then simply walked out
With No reply
I Also was called a retard by a department Manager
No Respect for employees
Like they say in their meetings before night crew starts : We don’t play games! Which clearly they do.
Power trip Managers
&
I will not ever work for if given the chance to go back or Even shop at Wal-Mart ever again
Store 4588 in Orlando on Princeton St.
I went to purchase bread twice now and they were completely out of most items including Great Value.
I was told by an employee that management has decided to not allow the vendors to keep back stock in the store! In what world is this good business? You are loosing sales and customers! Someone needs to be demoted and retrained or fired. No wonder Walmart is closing so many stores!
03-09-2016
Nelson M.: (Listening)
Nelson M.: Thanks for chatting with Walmart.com! I’m Nelson M. and I’ll be
assisting you today.
Beverley Davis: Ty did you get my question?
Nelson M.: Yes, I did
Beverley Davis: When I try to choose “pick up at store…it brings up my local
store zip code
Nelson M.: Do you receive an error message?
Beverley Davis: no
Beverley Davis: it just brings up my local store zip code for pickup at store
location
Beverley Davis: I am shopping on the store in Marysville Wa. My local store is
Buckeye AZ
Nelson M.: You should be able to add a different store for pick up
Beverley Davis: store at 8713 64th st NE Marysville Wa 98270
Beverley Davis: I am trying to add the same store for pick up…the one in
Marysville
Beverley Davis: The one who’s site I’m shopping on…..when I click on see
availability for store pickup…..it puts in my AZ zip code automatically
Beverley Davis: Which doesn’t show me if it’s available for pick up at the
Marysville location
Nelson M.: You should see a button that says change location
Beverley Davis: Yes….I am at the location I want to be at….The online store in
Marysville, Wa 98270
Beverley Davis: My LOCAL store is in Buckeye, AZ 85326
Beverley Davis: When I try to choose pick up at store……it automatically puts
in my AZ zip code…..I don’t want to pick it up or see if it’s available in AZ
Nelson M.: Hold on a moment please
Beverley Davis: ok
Beverley Davis: FYI….I have tried it in reverse also by ordering at my AZ store
and having it picked up at the WA store….but to see if it’s available at the WA
store is impossible because it AGAIN puts in my AZ zip code
AUTOMATICALLY!!!!!!!!!!!!!!!!!!!!!!
Nelson M.: I’ve updated the store you need in your account information and
you should be able to see this store during the checkout process
Beverley Davis: AND to add injury to insult….I cannot call and order over the
phone because Walmart will not take a credit card over the phone!
Nelson M.: I recommend clearing the cookies, cache and history from your
Internet browser and trying again
Beverley Davis: ok I will try again….ty
Beverley Davis: they are cleared CONTINUALLY
Nelson M.: The store information should be updated this time
Beverley Davis: Free pick up in 85326 store not available is all I can get
Beverley Davis: I CANNOT get availability for pick up at the Wa store even
though I am on their shopping their store
Beverley Davis: shopping site
Beverley Davis: I have been at this for 1 &1/2 hours so far
Beverley Davis: It’s absolutely ridiculous
Nelson M.: Probably the item is not available to be delivered at that store
Beverley Davis: how would I know that??????? It only gives me the Buckeye,
AZ store availability
Nelson M.: Can you provide me the name of the item?
Beverley Davis: 2 items Nicoderm CQ 21mg and
Levana Ayden 3.5″ Digital Video Baby Monitor with Night Vision Camera,
Temperature Monitoring, Talk to Baby
Levana Ayden 3.5″ Digital Video Baby Monitor with Night Vision Camera,
Temperature Monitoring, Talk to Baby
Nelson M.: Accordingly with our records this item is sold and shipped by a
marketplace and that’s the reason it cannot be shipped to the store you need
Beverley Davis: which item?
Nelson M.: The Levana Ayden 3.5” Digital Video Baby Monitor with Night
Vision Camera, Temperature Monitoring, Talk to Baby
Beverley Davis: ok The main one is the nicoderm so how do I tell the computer
I want it picked up at the Wa store the Marysville store
Beverley Davis: Since it won’t take me to the Wa location when I push the pick
up button and just say unavailable in Buckeye…I can’t even get to the person
picking up name
Beverley Davis: Which is required if not yourself
Nelson M.: You preferred store locations has been updated and you should
have that store available
Beverley Davis: Ok, I will refresh and try again
Beverley Davis: Copied from actual site:
See all shipping and pickup options for 98270
Beverley Davis:
Shipping
Type Arrives
Value shipping Mon, Mar 21
Standard shipping Tue, Mar 15
Expedited shipping Mon, Mar 14
Rush shipping Fri, Mar 11
FREE Pickup
Availability near you Available
Buckeye — 1060 S Watson Rd
Not available! You can see the zip code and city don’t match!
Nelson M.: While I have you with me I want to let you know that you may
receive a short survey at your email address after this chat disconnects to
evaluate your experience with me today. I’ll appreciate your feedback
Beverley Davis: Hide all shipping and pickup options for 98270
Beverley Davis: But the problem is not resolved. I have had this happen
several times and have managed another way around it but I’m not going to
do that anymore. I am FED UP and want it fixed so that I can buy at any
Walmart and have whom ever I choose pick it up! What is so difficult about
that?
Beverley Davis: Do you see that it says see all shipping and pickup options for
98270? Then is says at the bottom….Buckeye NOT AVAILABLE! I don’t give a
XXXXX if it’s available in Buckeye!!!!
Nelson M.: I’m sorry for this whole inconvenience, but I have updated your
preferences and you should be able to choose the store you need unless the
item is not available to be delivered at that store
Beverley Davis: I don’t think you are going to appreciate my feedback . Yes I
SHOULD be able to choose the store I need for PICKUP
Beverley Davis: Not shipping….PICKUP
Beverley Davis: I still cannot complete my purchase and there is absolutely
no reason I shouldn’t be able to. There is a glitch in your system that needs
fixing. What do you suggest we do about that? Maybe there is the webmaster?
Is that his job? Can you connect me to him? An online Walmart shopping tech?
Nelson M.: So you want to place a pick up today order right?
Nelson M.: That kind of orders you need to confirm first if the item is available
at the store since they taken from the store’s inventory and the item you need
may not be available at there at this time
Beverley Davis: Yes, I wanted to. A pickup of Nicoderm CQ 21mg at the
Marysville, Wa 98270 store by a person other than myself
Beverley Davis: THAT IS WHAT THE PROBLEM IS!!!!!!! I CANNOT CONFIRM
AVAILABILITY AT THE WA STORE
Beverley Davis: IT WILL ONLY TELL ME IT’S NOT AVAILABLE IN BUCKEYE!
Beverley Davis: That doesn’t mean they don’t have it. It just brings up the
wrong zip code AUTOMATICALLY and won’t let me change it!!!!!!!!!
Nelson M.: I advise you to call to the store at (360) 386-3004 to check the
availability of the item since is not possible to check it online
Beverley Davis: It should be available to check online. Am I right about that?
Beverley Davis: Plus…if I do that….I still can’t get to the part where it asks if I
am picking it up or someone else is and SOMEONE ELSE IS!
Nelson M.: Is not always possible to confirm the availability of an item online
and that’s why the system shows you the store where the item is available
Beverley Davis: There is something wrong with YOUR system and I WANT IT
FIXED!
Beverley Davis: It hasn’t shown me where it’s available
Nelson M.: It’s because the store availability is not available online at this time
Beverley Davis: any where for anything?
Nelson M.: It’s not available for this item
Beverley Davis: Yes it is…….other stores have it
Nelson M.: If the system doesn’t show the store you want to pick up the item
it’s because the item is not available there
Beverley Davis: You have been exactly NO help. I will be calling and will
continue to call until this is fixed and if I have to talk to someone at the
corporate level…….I will……trust me here….this is not over and this entire
conversation which has taken up a BIG block of my time will be saved and
sent. You are absolutely wrong in what you are saying.
Beverley Davis: My claim is that it doesn’t matter what Walmart Store I shop at
online. It automatically will ONLY check my LOCAL store in Buckeye AZ and is
should NOT BE THAT WAY. That glitch in YOUR system needs to be FIXED
Nelson M.: I’m sorry not to be more helpful at this time, but since the item is
not available at the store you need, you won’t be able to place a pick up today
order
Nelson M.: Currently, we are unaware of any technical problems that might
affect the availability of our website, but I’m going to report your case to see if
this is something we are not aware of
Beverley Davis: Oh? It’s not available at store #3801? Are you sure?
Nelson M.: As I told you before, if the system doesn’t allow you to place a pick
up today order at the store you need it’s because the item is not available
there, only at the stores that shows you
Nelson M.: Are there any other questions I can help you with today?
Nelson M.: I’m sorry; since I haven’t heard from you in a while I will be
disconnecting this chat to move on to the next customer. Thank you for using
Walmart.com chat. We greatly appreciate your business, I would like to let
you know that there might be a survey afterwards about my service and our
website. Have a wonderful day!
Nelson M. has disconnected.
————————————————————————————————————————–
I called the Marysville Wa store at 360-386-3400 where I spoke with Sam at
3:30 pm Az time, regarding availability of product..(and yes..they have it), and
By the time I got back to the computer, Nelson had hung up on me.
I called back The Maysville Walmart and spoke to Gabriel, (a woman), who
suggested I open a Walmart account in Sandy’s name and just use my credit
card as the payment on her account. So MUCH more helpful than over an
hour with Nelson. I will try it now.
It worked. I can now use an account with Sandy’s name and address but my
credit card as payment!
————————————————————————————————————————-
To anyone who may give a sh*t, 03/10/2016
I am telling you there is a problem with your Walmart online shopping website
that deflects ones ability to shop and pick up at a different store IF they have
chosen a local store and the Walmart website stores that information! You have lost several hundreds of dollars from me over this issue over the last year. I resort to Amazon!
Sincerely,
Beverley J Davis
Buckeye , AZ 85326
623-251-XXXXX
bbuzzdavis at earthlink.net
Need a store in Pipestone Minnesota….would be great business venture even though not a big city/sales would be great. We deserve your store too..thank you
I was with my daughter outside our Sylvester, GA Walmart selling Girl Scout cookies. We were approached by the site manager Timothy Pearce, and was told “You can not have your signs up OR on my building, and the girls can not ask for people to buy cookies to my customers going in and out the store”. His aproach was very disrespectful and nasty, and became more worked up as my other assistant parent said they were going to call cooperate. I understand the signs not allowed being on the building, but how do you expect girls to sell their cookies? By standing their and being anti-social? I seen girls who do not ask people to buy cookies or talk to them, and to me, it makes me not want to buy them because it is rude to just stand there and not provide customer service. Like I advised, his approach we very distasteful and it did have a impact on my daughter. My 13 year old daughter stated “You can not talk to people like that, especially if you are a manager. I wouldnt. And now I am out of selling cookies”. We were told the other parent who threatend to call cooperate had to leave, and we have to have 2 girls and 2 parents at a booth to sell, so I offered to just leave all together. The site manager advised he is banning the other parent due to the parent saying he is going to call cooperate (you can not ban someone for that kind of reason by the way). Please resolve the issue with that site manager and please look at the camera footage if needed.
*there instead of their *
F-Savemart suck fire them all
I had a recent incident with an associate at one of the Walmart stores in Texas and I will gladly be contacting my lawyer because of it. Walmart has very bad policies when it comes to customer service, and hiring unprofessional employees do not make it any better. I guess Walmart, Inc. has so many stores and make so much money by the hour that losing one or two customers doesn’t matter to the company. I will no longer shop at any Walmart store and will gladly give my money over to stores like Target and Kroger even if they are more expensive. I’d rather be treated with respect when I spend my money, Walmart will not get any more money from me and I will gladly spread the word in hopes that others will stop shopping there also. It is a shame that these mega-store chains are more concerned about money than taking care of the customer. A little customer service goes a long way!!!!!!!!! And I bet that no one even contacts me regarding my complaint cause Walmart cares about nothing when it comes to their customers, and when I worked there they didn’t give a damn about me either. That’s why I’m no longer with the company! Shame on you Walmart.
This company gets worse by the minute. After having them spill paint all over my new car because some idiot didn’t know how to seal a paint can and then having to track down kayaks for 4 months because of course one showed up damage and was stuck in Boston forever, mind you I only live in RI and could have pushed them home from Boston faster, they have now sold my phone number to a telemarketer. How do I know this? I asked them where they got my number. I asked Walmart to lose my credit information as well as my phone number. What do they do…………SELL IT!! I bet the marketer was really happy about the message I left for this company. Where to go and how to do it!!! I will drive a half an hour happily not to have any dealings with this company.
I complained to Walmart 3 or 4 times about how they send packages and I still gave you a chance just to have yet another order arrive at my house destroyed. So now again I have to waste money and time returning this or sending it back. Money that this company does not reimburse me for. Oh and again I will have to wait another 2 or 3 weeks to receive my order and hope it’s in good condition. I am beyond fed up with the lack of care you people show to hard working people who obviously are wasting their money show with this company. I have posted the pictures of how my items arrived and plan to send them to your Corporate office. I refuse to pay for this and I refuse to have to waste money and time in cabs and on post office lines because you people have no regard for anything other then taking our money. I will make a big deal of this on your Facebook, instagram and any other social media page that has the walmart name on it. This is the most pathetic customer service I have ever received. Nevermind that I have to pray I don’t get bugs since it was food items I ordered that came in wide open or in crushed boxes with pancake mix spilled on everything because the people you refuse to train thought it was smart to pack light box items and a bag of pancake mix in the same box as heavy juices. So thank you walmart for once again wasting my time and money and this time losing my patience.
On Jan. 31, 2016 I ordered 2 bikes from Walmart for Site-to-Store order. The bikes have been sitting at Fort Pierce, FL since Feb. 8, 2016 which is 1.5 hours away from the Boynton Beach, FL store. At this point(Feb. 17, 2016) that has been NINE(9) days. I could drive to Fort Pierce and pick them up myself.
Walmart executives need to made aware of the inefficiencies and problems within there distribution system, which once was noted as the world’s best….what happened??????? This situation is even more frustrating in the fact that when the bikes do arrive, I have to go to the store and personally request that the bikes be assembled to prove that I purchased the bikes. I have already paid for the bikes and personally at the store requested the assemble upon arrival, but they say I have to come back when the arrive and ask for them to be assembled! Unbelievable????? I only hope that one of Walmart’s executives reads this and responds as this situation needs further investigation with answers to me about what is the problem. Never again will I deal with the Site-to-Store method as they have had my money since Jan. 31, 2016 and today is Feb. 17, 2016. Multiply this by 1,000 customers and that is a lot of money that Walmart first collects and uses before the product is actually delivered!!! What is going on????? Perfect opportunity for another corporation to come in and be competitive with them. Very discouraged and disappointed with Walmart….not the old Walmart. Shame on you Walmart!
I was recently shopping with my wife and she grabbed a case of Apple beer for herself and I!
When we went to the register we unloeaded our cart and the cashier carded both of us, I explained I had left my wallet at home that my wife had hers with her, the cashier denied us sale even though my wife produced proper identification and she was paying for the product! Since when is it against the law to sell alcohol to someone over 21 and with ID I asked? The cashier told me she could get fired? I asked for a manager, the manager also told me that because I didn’t have an ID they could not sell her alcohol and that the cashier and the store could get fined that was walmart policy. I found no such policy when I looked at their policy and proceedure, furthermore, According to the IL alcohol commision whom I did confirm this with, It is not illegal to sell alcohol to someone with proper ID regardless of who they are with the retailer cannot be fined, unless the retailer has direct knowledge of the person buying alcohol for a minor, which short of the person handling it or handing money to the older individual is impossible! The person purchasing the alcohol is the only one who legally needs to provide ID, it is then on the responsibility of that person not the retailer, I currently got no answer from anyone on the matter! I’m also not the only person having this issue, walmart is carding teenagers with adult parents purchasing alcohol with a valid ID! This is ridiculous!
Also forgot to mention my wife is 31 and I am 30, I have a full beard and do not look under 21!!
The computer asks if under the age of 40, not 21. I don’t know why but that is what the register prompts us. We can look at both IDs and if both are over 21 but under 40 then they put the youngest birthday in
Dont forget your damn wallet moron!! This is a legal requirement not a corporate one. you need to take this complaint to your state office. Come on now!!
Also, if the teen is going to be drinking it and we don’t check their ID and they end up drinking and driving and get killed whoever sold it to them will get in trouble along with a parent who let them drive. Whether or not a parent lets their kids drink in their house it is still against the law so if someone found out there’s a potential for getting in trouble. Y’all make your own decisions but if yu let your teen drink and they’re under age of 21 then both the underage person an the parent is irresponsible. Teach them to drink responsibly not abuse it. That’s damaging their liver and brain and blood at a young age.
I am asking that your company stop selling BLU products.
1. The BBB rating on this company is F multiple complaints, bad service, rude customer service. This Business is not BBB Accredited
Blu Products, Inc.
Phone: (305) 715-7171
Fax: (305) 436-8819
View Additional Phone Numbers
10814 NW 33rd St STE 100, Doral, FL 33172-2190
BBB® Non-Accredited F Rating
On a scale of A+ to F
Reason for Rating
BBB Ratings System Overview
–
2. Also your stores now trying to pay my bill for the family mobile is not acceptable.
When shopping at you store #03729 I was told that their system has been changed and now we need to have our account number with us to pay your bill.
I use to only walk in and give my phone number and they were able to look it up and I could pay my bill.
Now I had to go back home and get my account number to go back to Walmart just to pay your bill. This is not good service.
3. Your customer service line had me on hold for about 15 minutes and then Darren finally answered the call. He sounded really tired and told me that he is sick. He should have not been at work sick, getting others sick, and try to talk to customers which he was not very alert and attentive to my needs. I had to hang up on him.
4. Your Walmart family mobile web site needs work, I tried three months in a row to pay my bill, and when I entered my correct information, it came back saying that my information was not correct and because I entered the information (only once) it said that I have entered two many times and I would have to wait 24 hours to try again.
Again bad service from your company.
On Feb. 6th 2016, sat…Got here @ 7 am to have a new tire put on, the manager was the only one that was here, his 3 employees did not show up At All..he was very apologetic (John), there was 1 person ahead of me. Here I stand, its 9am now, and this is Ridiculous!!!!!! This is not the 1st time I’ve been here @ 7am, usually bring my car in early on sat. mornings for the oil change, Always a long wait. So i’am writing now because i’am frustrated & tired of waiting!!! Walmart, Frederica St. Owensboro, KY 42301!!
On Feb 4, 2016, at 9:45 PM, Jose Nevarez wrote:
Dear Mr. Mc. Million I am not sure that this letter will get to you, but I sure hope it does. Tonight at one of your stores ( Hypoloxo & Military Rd Boynton Beach Florida )
A jung man that had just gotten of work went into your store to buy some boots, he realize that he was short 10 dollars so he started to wave at his mother who was
outside the store have her bring him the rest of the money. In that that instance the security personnel jump him and accuse him of steeling. It was very disturbing to see this
and frankly discriminating since the jung man had not even step out of the store. Several people took videos and argue with the security the fact that it was wrong way they where doing
but to no use. I felt compelled to say something hopefully to some one that can make a difference. Needles to say that the police had to arrest an innocent jung men
and damage his record over some wrong doing by the people working for you. Please get back to me I believe that this is not the way you like your employees to be behaving.
I can put you in contact with the mother of the jung men.
Thank you
JN Exclusive Wood Work-Consulting Inc.
Jose E. Nevarez / President
Lake Worth Fl. 33463
561-523-XXXXX
jnexclusive@XXXXXX
Mr. Nevarez
I would like to know if you received any response to your complaint? I have a similar situation, but it is with my daughter.
Please let me know as soon as you can. I need the issue resolved and am not sure if this is the right place.
Thank you
you.dont.carry,eureka,washable,cup,filters,dcf25,i,just,brought,this,vacuum,you,should,have,these,things,in,your,stores,all,the,time
I’m very upset because, I went to Walmart looking for some Havoline motor oil 10w40 for 3 weeks in aroll and there was none on self. I come home and placed and order online for Havoline motor oil 10w40 and when I went and picked order up order at store, they told me they where out of stock and give me mobile one 10w40 motor oil. STORE # 1290
Okay I work at Walmart and well as of now we have a front end manager making rules out of no where, we can’t clock out even 2 minutes early and if we clock out 2 minutes pass our time we get in trouble for it, I Dont know if this is handed down from headquarters but it is bull because if I get left on self check out I am sol because half of our csm run around playing on their phones or take more breaks than they are suppose too, even the managers playing around on their phones but if I a cashier say anything to them they freak out. Well if I was on my phone I would have been written up. So I wish corporate would take a look into all their non metropolitan areas you know the ones that rarely are touched, and find out that these walmarts run their own show, our manager tells us in private if we have a concern or issue that we are nothing more than our positions and we can always be replaced. But when corporate does walk in they act all nice and make sure they are working.
I have heard many people and seen many go to others stores like H.E.B to get better prices and work.
I am tired of seeing good people bullied and become fearful of their managers because they say use the open door policy and when in fact it is the managers and their goons that make the issue for us.
A managers CO’s are the reflection of who he is and those he surrounds himself with.
So if corporate would look at this message and realize they need to look deeper into their stores and realize that we the employees the ones who up hold their store are important. I am tired of the corruption in this and other places if you want people to embrace your store then you need to embrace them (employees) and try to understand them. Yes some make stuff up but others Dont and wish that someone would come fix these issues or bring them to light. It is always the wrong people who get the highest titles.
Why is it when items goes on sale at other stores, walmart is out of the same items???
Or Ribeye $3.98 lb. walmart will not give it to you because it is cut thin, or thick. give me a break…
I WILL NOT DO BUSINESS WITH WALMART AGAIN. I WAS SPENDING OVER $600.00 MONTHLY.
This is a copy of a letter I mailed to Mr. Jeffery Bonno, store manager, Potsdam, NY Walmart:
Let me inform you in the beginning I intend forwarding a copy of this letter to Walmart Human Resources,
I am the husband of Susan Strate, recently terminated from your place of employment for using too many sick days. This was done, as I understand by a manager who had just started working this particular shift that day. Done, I may add, without any consideration for the quality of work my wife presented as well as the rapport she had developed with many customers. She was noted for being pleasant and jovial with those on whom she waited. Is good customer relations a trait no longer valued in retail merchandising?
Not only this, she was also frequently approached by co-workers to help with problems or explain processes.
Granted, there are those who would take advantage of calling in, and there must be regulations concerning that, but in the same instance not all people can be judged fairly by one set of rules. I can assure you as one who has been there during these times of illness, for her to have come to work in those conditions would not have been advisable. Besides, would you want your cashiers sneezing and coughing (or worse) on customer’s foods as they are being rung out? I should think not. I have heard of one young lady who came to work with conjunctivitis for fear of missing a day, and at least two customers noted the condition and were not pleased, being that it is extremely contagious.
All of this is neither here nor there. What’s done is done.
The problem I have is the way in which it was done. After putting in a full day of work your Front End Supervisor (I believe the term is correct) Kristi Sibbits and ZSM Amanda (I apologize for not knowing the woman’s last name) called my wife into the front end office, instead of the personnel office. They lacked compassion in the way they addressed her. They were rude and totally uncaring in how the termination affected her.
This is a woman who worked hard for you, a woman who depended on the income she drew from Walmart. The callousness of your managers was despicable. To add insult to injury she was led back through the store to her locker, after unceremoniously having to surrender her vest and tag, and watched while she retrieved her belongings. Then escorted to the doors like a common criminal.
The people in your employ deserve better than that, and I believe it is just the tip of the iceberg. I understand new rules will go into effect toward the end of the month governing call-ins, lateness, meal violations, etc. Are you purging the employees who might have benefited from these new guidelines?
In any event, Gestapo-like tactics are reprehensible. Power trips are imprudent. My advice; muzzle your dogs before they bite the wrong person.
Sincerely,
Barry Strate
Go to the press. This is so horrible. Walmart is a shameful company.
I have been a loyal customer of the Walmart store in Southlake, TX for as long as the store has been in our neighborhood. The store has just closed and I am very disappointed!! I have always found everything I needed. However I just returned from the Walmart neighborhood store located in Keller, TX and was very disappointed, They did not have Lamb nor Salmon and several other items that I wanted. I know road construction near the location in Southlake was a problem but it almost finished and will have a six lane highway making it easier to enter and exit. Please give us another store in our area. Sincerely, I LOVE WALMART…
Up hold your policy’s) I have been coming to Walmart stores for over ten years and just last week ,I was celebrating my tent year ” and the worst thing happened to me at Walmart ,I paid for a pair. Of boots there that said ( water proof) and the boots was not water proof , because my socks had become wet from me just being out side for just fifteen minutes, and when I went to take the boots back they would not return my money or give me a new pair of boots ( are you this big that you can’t live up to your policy’s, I live in the Philadelphia area and I go to the Walmart that’s on Roosevelt boulevard in Philadelphia PA, ( its the only Walmart there so its,not hard to find; live up to your policy’s and stop being so cheap
I have been a customer of Wal-Mart for years, and even an employee. I love many aspects of Wal-Mart and what they as a company provide. My review isn’t against Wal-Mart but more to one of the products they sell and the Services that go with the product.
For 5 plus years I have used the Walmart Money Card offered by Green Dot Bank. I have had several small problems with them as the years have gone by as well as a couple of major issues including fraud against me and the card.
Today I cancelled my Walmart Money Card and recommend to all people to find an alternate banking method. The Green Dot Bank is the actual service provider to this card NOT Wal-Mart Corporation. I have a refund that was issued to me 3 months ago, and to date I have not been issued the credit. Every time I call the customer service line I get a run around and I still have never been issued the refund.
Wal-mart offers other card services and I suggest that they dis[pose of the Green Dot Bank issued cards. If you are a shopper of Wal-Mart I suggest you stay clear of the Walmart Money Card due to the poor customer service as well as the inability of many of the representatives to speak and/or understand English clearly.
I have contacted Wal-mart directly to see if they might be able to assist me in getting my issue resolved with the Green Dot Bank, because it truly reflects negatively on the Wal-mart name and have not received any real help. I truly wished that there was more concern for the consumers.
My son was so excited to be fine his first job .He wore his Walmart vest with much pride said he loved working there even if he felt he got the jobs none else wanted to do cause he never said no. He became very sick w bronquituis and was having episodes where he couldn’t breath so he had to be in and out of the hospital for a couple of weeks.He made sure to follow rules about missing work took all doctor notes and release papers from the hospital to make sure he kept his job cause he loved it so. Upon his release from the hospital he let them know he was OK to go back to work they told him yo go back Friday and when he did they gave him his termination papers. He was so disappointed being sixteen he figured they’d care. What gets him more is that he would have rather give his 2 weeks notice and leave in good standing rather than get terminated. I as his mother feel it was unfair specially when he’s such a hard worker and he really hated being out during his illnesse he really thought he had a future with Walmart………
Disappointed Mother
You need to contact an Attorney, and file a law suit for wrongful termination.
Mom I understand what you are saying, my son was set up to be fired. He is a college student and was happy to have his job at Walmart, he was so happy he would leave home to get there a couple hours before. He was hired for the garden shop, and every night I would ask him about his day, everyday it was some place different, I began to understand that they were passing him off because they were to lazy to train him. He went to one of the managers to let her know that he was missing a vast amount of hours which turned out to be thirty hours of unpaid time he had worked, she told him she couldn’t help him. The next day I called to see why they couldn’t help him and was told they couldn’t talk to me. By the way his schedule was written out and given to him for that week, before he left on Friday he asked his supervisor if he had to work the weekend she told him no, when he went into work on Monday, the same supervisor in the garden shop that told him that he wasn’t on the schedule to work that weekend fired him. He went in one day and she told him to take the rest of the week off. He has only been there about four weeks and suppose to have received 90 days of probation training. This Walmart is on Wrightsboro Rd Augusta Georgia. Walmart you better wake up and smell the coffee, Sears was once an Icon as well, never thought they would be in the predicament they are in today.
So sorry to hear about your son’s disappointment in his first job experience. My son faced the exact same situation. My son was employed in August and worked without missing a day of work, came in early, left late and came in when he was called in. When he began working, he was going to school and was going to work 20 hours a week. They consistently worked him 24-28 hours a week. My son in December contracted enterovirus. This is a disease which is hard to diagnose, most often it is treated as influenza. My son was seen by a doctor twice and received IV therapy, lost 25 pounds over the course of two and half weeks. My son called in as instructed and also made phone call to the store CSM several times. The associates who worked with him and friends, were also aware of his illness and shared it with the CMS as well. My son was terminated because he missed days of scheduled work. Although he called in, we had doctor’s notes, I went and spoke to the management and no understanding was given. Just terminated. My son was extremely upset – he is a hard worker and enjoyed his job. As a parent, I am highly disappointed in the corporation itself, the lack of oversight it provides and the mistreatment of associates – who by the way are human! —
Sorry to hear about your son glad hes doing better. I too was fired from Walmart recently because i chose to go to the hospital after having chest pains that went to my back. shortness of breathe and pain in my right arm for 2 days the day before i stayed at work bc of management saying it would count againt me i finshed out my day went home rook some meds and had to return to work still feeling sick well this time i blacked out they were still determined that if i left it would cou t against me .. Well i am a single mother of two i have to take cause of myself already knowing i am disabled i went ahead and left and went straight to the hospital i to took the hospitL release papers and i ended up being fired. Walmart is harsh and so not understanding i know they have a business to run but they mistreat their employees when it comes down to them being sick and have medcial release papers but what can we do nothing.. I was told by our store head manager the only time you can call in is if your on your death bed pretty much..
I don’t know if you’ll be able to do anthing about my problem and I’m am very sorry that I have to go through the top to get $100 worth of gadget/com cards wui/ steam that were not activated at the SUISUN CA city walmart site, when we paid for it on December 14th. I am just a simple customer who wants a very simple problem fixed. It was on layway on black friday. I gave it as a gift to two of my nephews and they both said it wasnt activated. I have the receipt and my daughter and I were there on two different occassions this week. Staff associates didnt want to help saying that they cant replace it or scan its already been scratched.The card itself says cannot use until activated at the counter. All
we need is someone to scan it to be able
to activate it. No one wants to help and we keep being given the run around. I have the receipt. The gift cards match the acct number on the receipt. I don’t want to use the word incompetence, but sad to say the people we had asked for help has been unsuccessfull and they moreso rude than competent. Please help, these were Christmas gifts and I spent $300 at walmart. This has been the most unpleasant retail experience i’ve ever had.
We still can not get the 30 dollar phone card at your stores. We don’t need the 45 dollar card or the 60 dollar card. When we purchased the straight talk phones we only needed the 30 card.. We have had the phone for a very long time now. Your stores stopped carrying the 30 card. When we ask about them we were told the warehouse is out of them. That has been since December of last year. It almost sound bate and switch. Of cores you know that is not legal. It has been long enough that we had to get new phones. I know that if by some magic the 30 dollar cards show up on your shelves I will need to get new phone numbers. In other words you , not me have destroyed the use of the straight talk phones we have. I think you need to buy these phone back off of us. I am going to check the legality of the crap that you are pulling.
Along with the ordering staff at our Wall Mart in Jackson Ohio not reordering items we have started going to other store to shop.
Nice work Wall Mart.
The wally world in kilgore,tx SUCKS!Then I bought what I thought was a new phone off the locked shelf.it was used but it didn’t hit me til my old man already called the activation card and lost my phone #!!so I waited 2 days for a sim crd,it lit right up!LTE BROADBAND! It was the best coverage I ever had on my land!Then 3 days later it deactivated?so since I wanted to keep my phone number,my old man called them, cause I hack a sailers mouth!and they gor it on IN 3G!!Oh HE’LL NO!I never had 3G!I HAD 4G WITH MY FIRST SMARTPHONE!trying to tell my man its the data speed?!R u fckn kddin me!?A 10 UR OLD KNOWS THAT’S impossible!so it worked with my brand new wifi!I just got to watch Netflix!No customer service at all at Straight talk!HORRIBLE!I had to tell them to stop apologizin already and FIX THE F-IN THING!4 reps hung up me!they wouldn’t answer my questions!I worked for V.W. contracts!So I told them their info manager should be great!cause I worked there 10 yrs ago!well,LONG STORY SHORT,I downloaded the Straight Talk appcause some woman hacked into my straight talk account and they don’t care!I have to delete all if my established e-mails!and redflag my credit cancel my debit card!I HAVE SMOKE COMING OUT OF MY EARS NOW!ZHIT HISTORY,THERE IT IS BIG AS DAY!,ACTIVE 12/20/15. @ deactivated 12/30/15!the name of the store in a town 30 minutes away!It’s a at@trick phone!Walmart start paying people right,they wouldn’t have to be involved in a ORGANIZED CRIME RING!I’m calling my lawyer,the FCC,the BBB,AND SUING FOR PUNITIVE DAMAGES FOR A MONTH OF HELL,THE USAGE OF MY WIFI!Goodluck WALMART EMPLOYEES!YOUR GONNA NEED IT!
I am an employee at a store in Pennsylvania. I would like to know how am I along with thousands of other wal mar employees supposed to pay their bills each month when we are scheduled for 16 or less hours. I take we are able to send the bills that we aren’t able to pay to some one in corporate to pay for us?You all say that you care about your employees. But it sure doesn’t seem like it. When it comes to the company slogan “save money live better” Is that for you big wigs?? because, we employees sure aren’t living by this slogan. We see this slogan as a complete and utter joke as we sure aren’t saving money or living better. The majority of my co workers are on food stamps, I can barely afford to buy food each pay.
I JUST got off the phone with ONE OF THE RUDEST MANAGERS “CANDICE” was the name she gave. This was Walmart 8520 N Beach Street Fort Worth, TX. 76244.
Long story short I was AMAZED NO ONE could find information pertaining a ring I purchased 1/8/2016. I was NOT so concerned about the ring NOT being ready as to the stores inabiltity to NOT HAVE information in the store as to WHEN I ORDERED the ring and WHEN the ring was sent out/phone to be designed.
I FIRST spoke to another Manager “MARVIN” ALL he kept telling me was he was NOT The manager over the department; and giving me excuse after excuse; NOT AT ALL aplogizing for NOT having the information available that I requested.
BOTH CANDICE AND MARVIN; ESPECIALLY CANDICE NEVER once responed empathic to the situation. It would have been VERY NICE to have at least agreed with me it’s UNEXCEPTALBE NOT HAVING the information I requested; ask if it’s oaky for ONE OF THEM to call me back while they look for the information; Instead of being SO RUDE especially CANDICE!!!! WOW I CANNOT BELIEVE SHE’S A MANAGER!!!!
I have a friend who works in your store in Northversailles PA, she hurt her foot and was told to come to work or be fired. Her doctor advised her to stay off her feet at least until the swelling goes down. She is in constant pain because of the swelling and can’t stand on that foot. She has vacation time she they don’t want her to use it she was told to come into work. Usually she walks to work but with the food and the snow this is impossible for her to do. You need to speak to your manager she is very inconsiderate when it comes to loyal workers. She has been her for several years and takes very little time off and this is the treatment she gets when she is really hurt. If this is the way you treat your faithful employees what justice is there in your company. This woman is not a trouble maker and I have nothing litteraly to do with it but you need to know how management her treats it employees. She won’t speak up for herself but i’m letting you know how she treats people who are afraid to speak up. I just think she needs to know she is being unreasonable in this case.
My name is Nancy and I hope this gets to the right person or persons. I live in Cleveland, Ohio and my father Dan lives in Mountain Home, Idaho. He has recently been diagnosed with lung cancer from smoking and has been feeling pretty down, until he met one of your employees. Her name was Loni, he thinks, and she has the American flag by her name badge as my father recalls. Another customer and her helped him pick out some lozenges to quit smoking and Loni gave him some words of hope. He was feeling very down and sad, Loni told him that man could only guess what age he would live to, and not to think about it just live life to the fullest and enjoy everyday that God gives us and that our lives were in the hands of the Great Physician. I want to thank Walmart for hiring wonderful people such as Loni and thank Loni for her amazing customer service. My father will be looking for her as his favorite employee his next visit. Thank you so much I am planning on coming out the end of January and will be staying for quite awhile, hope to meet her.
We ordered Spa Sensations steeel Smart Base Bed Frame and Slumber 10″ Pillow top mattress on 12-31-15. We received the steel bed frame, but the pillow top mattress was never shipped out. After I contacted Walmart, they shipped out the mattress. However, that one was lost by FexEx. Now, Walmart will not ship out another mattress, and we are stuck with a bed frame we can’t use, and a refund for the mattress. We are not going to drag this bed frame to a Walmart store for a refund. As a result, we need the mattress, or someone needs to pick up the bed frame from our house with a refund for both items. Extremely disappointed with this customer service. We don’t understand how you can lose one mattress in your warehouse that was never sent, and a second one that never made it to our house. Original order # is 6351536-450848
Duane Moulesong
Hello i have submitted my CV at clinitonbrownXXXXXX for a accountant job vacancy .Now they told me i am qualified for the job an asked me $400 for medical insurance and visa process .One guy whose name is Clinton brown called me and claim he is on of human resource employee and asked me to send the money . now i want to know is it true or fake ?is he your real employee and your company is really requiting people from foreign countries .please inform me .Thank you
whatever yall do never apply at walmart0194, i was mistreated as an employee. i got injured that put me out for several months instead of calling me to see how i was doing and see when i was able to come back they just terminated me without notice, then when i ask why they terminated me they just made a lame excuse.corporate yall need to investigate this store.
To whom it may concern,
Our City of Abbeville is very upset about the news that you are closing our local Walmart. This store brought extra tax revenue to our little city. It helped the people by creating a competitive environment, which in turn reduced our cost for groceries locally. It also provided much needed jobs in our little community. One nearby town gave their city officials a raise due to the increased tax revenue. These raises will now have to be revoked. Yet another nearby town had a grocery store close its doors because of Wal-mart coming in. Now they will be reduced to one grocery store. This is very disappointing news. I do not prefer shopping in the Super Wal-mart environment; therefore, Wal-mart will not be a place that I will shop in the future. I think this was a poor business decision, and I do think you will lose business over all as a result. I know you will be losing mine.
Response email (01/15/2016 08:04 AM)
Hi Louis,
Louis Wilkins
1/15/16
To: Walmart Customer Care
You are missing the point! I was told in the first place my computer was covered, and received a box and information to send my computer in for repair. Then I was told after I sent it in and put a factory reinstall, deleted all my info that it was not covered!!!! I feel like a fool for ever buying Wal-Mart warranties. If you will look on my account and see how many products I have covered by your phony warranties.
Response email (01/15/2016 08:04 AM)
Hi Louis,
I am sorry the care plan did not cover the software. I have reviewed the information of the warranty and it covers the following:
•Accidental Damage from Handling, such as spills, drops and cracked screens
•Power surges
•Defects in materials and workmanship
•Mechanical or electrical failures, including those due to normal wear and tear
•Internal heat, dust and humidity
In this case, the care plan department will give you the best resolution on this matter. Because the return period has passed, we are unable to replace or refund the laptop.
Sincerely, Susie L.
Walmart.com Customer Care
________________________________
Customer email (01/14/2016 01:38 PM)
I stated to Walmart Care Plan that Microsoft Word was not working. Walmart told me to send it to the warranty co. and it was covered. I backed up my files, did a factory reset, boxed it up in the box you sent me, sent it by UPS. Today I was told the warranty did not cover the software after I was told it did, and went to all the trouble to send my computer back. I was more or less to bad we don’t care if your computer does not work after 6 months of purchase.
————————————————
1/13/2016
Hi Louis,
We have received your laptop and the diagnostic process is underway. Most repairs only take a few business days. But if your repair requires any special or hard-to-find parts we’ll let you know if you should expect a slight delay.
Want to follow your progress?
If you’d like to follow the progress of your claim, please visit your solution hub.
Follow my progress
What is your solution hub?
It’s the fastest, easiest way to file a claim and follow your claim progress. It’s also your go-to place to find helpful product tips and troubleshooting information. From here, you’ll be able to:
• Follow the progress of your claim
• Upload your receipts to keep them all in one place
• Send yourself another pre-paid shipping label
• Manage all your protection plans
• Get answers to frequently asked questions
• Access product support and troubleshooting information
• View the manufacturer’s warranty information
Questions?
If you have any questions or concerns about your claim, give us a call at 877-968-6391.
Thanks again for giving us the opportunity to serve you. It was our pleasure to help.
Regards,
The Walmart Product Care Team
powered by Asurion
—————————————————————–
1/06/2016
Hi Louis,
Thank you for choosing to protect your laptop with a Walmart Product Care. This is to confirm that your claim is in-progress. We’ll do everything we can to get your product up and running again.
The next steps are simple.
We’re sending you easy-to-follow instructions on how to pack and ship your non-working product to us so it arrives ready to be diagnosed and repaired.
For TVs and computers.
We make shipping simple. We’re sending you a box with a pre-paid shipping label and easy-to-follow instructions on how to pack and ship your non-working product. Computers and TVs are fragile, so we want to make sure your product gets to the repair depot safely and is ready to be diagnosed and repaired. Please fill out the shipping instructions form and put it in the package when you ship.
For all other products.
Simply look for your shipping label. For shipping labels delivered via email, the subject line will be: Your Label Delivery. The following email will contain your shipping instructions. Please fill out the shipping instructions form and put it in the package when you ship.
Is your product password protected?
Please remove any passwords from your product first. We need ready access in order to figure out what’s wrong. That includes iPads and laptops, too. For your privacy, we recommend that you also remove sensitive data from your device before shipping it to us.
Getting you back to normal.
We’ll let you know via email once we’ve received your product. Most repairs take only a few business days, but we’ll let you know if your repair requires any special or hard-to-find parts that might add a few days to the repair. Finally, we’ll let you know once your repair is complete and your product on its way home to you. That email will include a tracking number, if one is available.
Want to follow your progress?
If you’d like to follow the progress of your claim, please visit your solution hub.
Follow my progress
What is your solution hub?
It’s the fastest, easiest way to file a claim and follow your claim progress. It’s also your go-to place to find helpful product tips and troubleshooting information. From here, you’ll be able to:
• Follow the progress of your claim
• Upload your receipts to keep them all in one place
• Send yourself another pre-paid shipping label
• Manage all your protection plans
• Get answers to frequently asked questions
• Access product support and troubleshooting information
• View the manufacturer’s warranty information
Questions?
If you have any questions or concerns about your claim, give us a call at 877-968-6391.
Thanks again for giving us the opportunity to serve you. It was our pleasure to help.
Regards,
The Walmart Product Care Team
powered by Asurion
Lynn Wagner
Today at 11:03am
Still not fixing the baby registry?? Been a month now. No one will h… See More
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Chelsi Yarbrough
Today at 11:02am
Walmart you have dissapointed the people of our community. I work at the school nearby the Coal hill Walmart that you are closing down. You placed this Walmart in a great spot for us. It did not just created convenience for us to shop, but also for teenagers to walk to work. We live in a very small town and a lot of our young adults do not have the luxury of driving or having someone to drive them to work. This put hope in their lives and now you rip it away proving that it is all about you not us. Our teachers had somewhere to go really quickly if our students needed something for a school function, where as we didn’t not have that before. We as a community have decided to take our business else where.
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Ilyse Allison Halter
Today at 11:00am
I don’t normally fight my child’s battles but in this case, I am completely disgusted with WALMART! Whiling working for your company, my son injures his foot, in front of his manager. The manager says nothing and ignores it. We are talking about an individual who is 20 years old, and on the spectrum, (he has a disability) and is not aware of the corporate world and how they run things. Not knowing he injured his foot on the job, I suggest he go to the urgent care. It is recommended he see a podiatrist, which he does and now with a boot on his foot, he goes to work. He is put on the schedule and then he is told by a MANAGER not to come back to work until his foot heals. He is given a bunch of mixed messages! Furthermore, he shows up to pick up a paycheck last week and nothing is said to him about not being at work, HOWEVER, today he shows up to speak with a manager regarding applying for workers compensation and he is told he is FIRED! The reason, he did not show up to work!!!! REALLY???? HE WAS TOLD NOT TO SHOW UP UNTIL HIS FOOT HEALED. The NERVE of your company to fire a young man who was told not to come into work until his foot is healed and then he shows up to file workers comp and he is fired. To make things even more, degrading NO ONE KNOWS WHO FIRED HIM. ARE YOU KIDDING ME???? This is a young man who pushed carts. He showed up to work on time, did what he was told and took the job seriously. He is a dedicated, responsible human being, who you just pushed to the curb and made him feel like CRAP! SHAME ON YOU FOR TREATING YOUR EMPLOYEES with such disrespect. The Bricktown store in NJ needs a complete revamp! Apparently, this store has too many management positions, which doesn’t take a rocket scientist to realize that is ineffective. When one manager doesn’t know what the other is saying or doing that is a clear indication that something is definitely wrong. It also appears as though your managers at this store need to be trained/retrained in store policy. My son was not told right there and then he must go to a worker’s compensation doctor. Had the Dept. Manager Courtney insisted and explained it was necessary for my son to keep his job perhaps this would have ended differently. I am so very disappointed with how my son was treated for injuring himself on the job. I hope your company is very proud of how they treated a young man on the spectrum. You should feel really great about your company and the managers at this BRICKTOWN STORE! They sure know now to make people feel like dirt! WAY TO GO WALMART.
Here in Montgomery Alabama we have 2 Walmart stores…Atlanta HWY & Ann St….I’ve been shopping there since they’ve been built…..you not need to explain to me, but it would be nice to send someone here to the stores and find out why all black employees ?..It’s strange to tell me that no white person wants to work there or is in need of a a job.
Sincerely, a constant long time consumer, W.H.Miller….Thank You !
I went to walmart today and seen that they donated like $1.4 BILLION. I mean WOW.. I’ve done one of those loan things and I was denied lol. I have a 6.38 credit score. Thats not to bad. My credit is not good enough for a loan but they donate over a $ BILLION. I haven’t gotten one red cent from them. If you think about it it would be something like $4.3 million for every American. I’m no mathmation but I think they donate to them selves as a tax write off. I need money I’ve not asked. But if I knew who to contact I’d ask for a donation. And most likely I’d never get a response or a big fat NO.
I recently purchased a Walmart 2walmart money wire. It turned out to be scammer that I sent the money to…does Walmart have any thing in place to ask for ID or drivers license or something.. I was told by a Walmart employee they have no way of knowing where your money goes…this is hard to imagine you don’t have a check and balance system in place that would protect innocent people that use your service. Please respond to this email .
I think you should be aware of how Walmart associate is being treated at 3168 neighbor market store in Conway ark where Vickie Jefferson is the store manger . I was fired by her after 21/2 years on 1-14-16 .she belittle everyone she take in her office.Everyone is afraid to speak up for themselves for the fear of losing there job. The verbally abuse at this store must stop it hurting a lots of people.their is more that i need to speak about i was fired for speaking up now their i must be the voice to let someone know what is taking place in that store shawanna williams.
please dont close the frankston tx store it just opened a year ago and is very convienent to our little town its always packed. otherwise we have to drive another thirty minutes for another wal mart
Please do not close the Columbus Kansas store. IT is very handy to the locals. We all shop at the bigger stores also.
How can you close store #2606? Located beside one of your biggest suppliers……ELEMENT TELEVISION. The only made in the USA television! This is a small town with only one other grocery store and drugstore so how could this Walmart not be profitable?? The county’s only high, middle and technology school is located across the street. Where will the students shop for their school supplies?? I understand that you’re decision was financially driven but did anyone look at the impact your decision will have on these towns? The next Walmart is 30 minutes away and that’s not fair to the students nor senior citizens in this county. I hope someone reconsider closing store #2606.
CEO million, why would you close the Walmart grocery store in Lakeland Georgia instead you should expand. Lakeland Georgia has grocery stores in Harveys supermarket dollar general and Fred’s they all sell food however we have now where to buy clothes jewelry housewares toys electronic etc. Looks like to me you would expand this store you could draw customers from surrounding communities from homerville ga. Nashville ga Dupont ga Stockton ga Pearson ga argyle ga and moody afb this is a great location and the revenue would out way the closing
The new and old Stingrays are completely dieerffnt. The old ones were of exceedingly high quality compared to the new ones.The original frames used a process called Electroforging which was a Schwinn exclusive process, and Schwinn made everything- the tubesets, dropouts, and forks- so it is almost impossible to compare the new with the old.The rims on the old bikes were also completely dieerffnt insofar that they were also made by Schwinn out of sheet, and 2 halves were joined by welding in the center making a MUCH stronger wheel.As far as I know, the only things that Schwinn didn’t make were the hubs, chain, derailleurs, and tires.
I am a senior citizen who regularly shops the Island City, OR Wal-Mart store and uses the bottle and can recycle center.
After 3 years of complaints, absolutely nothing has been done to make the recycle center safer or more comfortable in the winter time. There are 2 large vent tubes hanging from the ceiling, but there has never been any heat in this area of the store. This floor in this area is regularly covered with ice in the winter. The pipes to the hand washing sink have frozen and broke several times.
The winter-time temperature here keeps the bottle room at or below freezing. To have Senior Citizens, and other customers (including those with children) suffering these temperatures and conditions is unconscionable.
If we need aid with the machines (which are regularly full or out of order) we must often wait for 20 to 45 minutes in these temperatures for help.
More than one person has fallen or slipped and twisted their knees and backs while enduring these conditions.
Do we have to wait for someone to break bones, suffer a concussion, or get hospitalized for exposure before Wal-Mart starts to show they care about customer safety?
And don’t we just love those carts and caution tapes woven together on the sidewalk to protect us from the ice chunks falling off the roof?
These are corporate issues, not those of local management.
When are you going to take responsibility and action?
Just thought you should know the new store manager at store 0073 is very impersonal , with employees and customers. He’s fired half the store and run a lot of long time employees to other stores , besides my opinion I’ve gotten a lot of feed back from the other employees as well , he belittles them and its very disheartening . I for one will never work their again as long as he’s their and I think its bad for the company that hes loosing so many that know what their doing and bringing in people that have no idea, I had to teach two of my supervisers everything, TT hats just not right. Just thought u should know his initals are S.S
Our small town store is making money. Walmart should only close the stores that are not making money… Not our store! It was a huge shock for the employees and our small community. I saw employees crying in the store that had just be given the news! I am a daily customer!! We are put here to help each other. If Walmart is truly about helping people then keep a good store open. It has not even been open a year. What company builds a store and closes it before a year? The store has been making money.
@Walmart -Please do not close Store# 4294 in Derma, MS. How many signatures do you need to keep it open! What can we do to keep it open?
@Walmart I will get the signatures you need to keep it open! We are a small town and need this store! Please respond!! #dontclose our store
We are a small town! Many people will be losing their jobs! This brings in large revenue for our small town. Not very good business to close stores that are making money! I go in daily and love how the employees go out of their way to help me!
@Walmart Very good people are losing their jobs. I get my groceries and meds at that drugstore. Those people have become family.
@Walmart So many people shocked and sad today as the news was told to the employees. Please keep our Derma, MS store open. I go there daily!
I would love to speak to corporate directly and join in on a meeting to speak on behalf of our county and the small store. I would love to speak and reap represent those employees that make my day each time I enter the store!
Keep Derma, MS store open!!!!!!!
Thank you,
Heather Dawn May
@heatherdawnmay -Twitter
Please don’t close the Princeton NC location because we need this store. It’s convenient to us.
I had money on my rush card and yall walmart here took off more then they was suppose to how do i go about get it back cause the walmart here not doing and thing and it been almost three month
Please do not close the Wal-Mart in Coal Hill. You have no idea how great it has been the convenience of living in a small town and being able to drive right to Wal-Mart and get what you need. Instead of driving 20 to 30mins to another store. It has brought alot to our little town especially jobs! And now it’s just going to be taken away? It’s a busy store with very nice employees. Our store hasn’t even been open a year. It hasn’t been givin a chance to really make it. Your making a horrible decision by closing our store! I’ve always shopped at Wal-Mart but I will stop if this happens. I don’t think it’s understood that people will not shop at any Wal-Mart when there told oh you just don’t have a job, and take convince away. Please reconsider. This is horrible an going to have a worse effect on our community. We are a small put proud town and we all were extremely exited when or Wal-Mart was opened. Now to find out its being closed is heart breaking! Please keep Wal-Mart open in Coal Hill!!!
Please please please DO NOT close the Coal Hill, Arkansas WalMart Market. This store has been extremely useful for not only my small community but all of those surrounding it. You call your stores convenient yet this is the only one in close proximation to so many country folk that convenience is right. I am begging that you keep this store open for our local community.
I purchased a TV through wal-mart.com for my friend that lives in Warner Robins Georgia (I live in Missouri) because his television went out on him. With him being a 60 year old disabled man and a 30 year friend it was a nice thing for me to do for him. When I ordered it I put his name down for the person who could pick the TV up. I recieved two e-mails stating this with his name on the order as a authorized person to pick it up. I recieved the e-mail that the tv came in and was available to be picked up so I called the store to verify that he could pick it up with his name and identification card (drivers license). I called him to let him know what to do and where to go. Well he went to the wrong wal-mart (they have 4 in the town) and went to customer service and they couldn’t figure it out so they told him to go back to pick up and they told him that he could not access someones else account and that was a felony. He told them the story of who I was and what was ordered and that he was just there to pick the tv up. The lady (I have her name) then called store security and they grabed both arms of this 60 year old and face planted him to the store floor and with doing this he recieved a bloody nose. IS THIS HOW YOUR COMPANY TREATS HONEST, INNOCENT PATRONS IN YOUR STORE??? I think your company has some explaining to do, with a huge apologies to myself and more importantly to my friend. I would also like someone from corporate to contact me to resolve this or we can let the Court System handle it. Ashamed of your Company.
I just completed a letter to our company about our displeasure with our local wall mart. I have found out that the problems goes up to the distribution center. We use the straight talk phones. We have had it for years. It very important in my wife’s line of work. It has been since 12/30/15 that they have been out of the 30 dollar cards. That is the only card that works for her. We have went to the expense of getting two new cell phones. But the phone that works best for us is the straight talk phone. What the heck is the problem. We are getting used to the food section not ordering stuff in, but is this going to be something that all your stores are doing ?
Yesterday January 7th 2016 at the Sparkman Drive Walmart Store in Huntsville Alabama, my daughter went to the service desk to pick up a walmart2walmart transfer. She uses her I-Phone 6 Plus, an 800.00 phone to get the reference number which I had sent her. She picks up the money and walks out of the store realizing in the parking lot that she just left her phone on the service desk in front of the service representative that just helped her. when she gets back to the counter and asks for her phone the representatives are all quiet, and respond after questioning that a man that was behind my daughter picked the phone up and the representative asked him if that was his phone, he said yes and walked out with the phone. Subsequently I spoke with a Debra Payne who said she was the assistant to the general manager (Greg) over all the Walmart stores in the Huntsville area. She has said they reviewed the video and that the only thing that can be done is that the police can ask for a copy of the video. She acknowledges that the representative should have given the phone to security and should never have allowed the man to walk out with the phone. Then tells me that it’s not their fault my daughter left her phone there, never called me back affter saying she would call me back within an hour and a half, in fact denying that she said it, and says she called my number this morning and no one picked up, maybe she dialed the wrong number. Calling the corporate office was not much better as one Jermaine hung up on me, and was put on hold by a lady named Savannah, eventually spoke to a “supervisor” named Victor who said he would escalate it, and said it would take 1-3 business days. Meanwhile my daughter with one 7 year old and an 11 year old has no communication whatsoever. You would think a multibillon dollar company would say we’re so sorry this happened and please here take one of our phones so you will have communication for you and your children. After all the owner of Walmart can go and buy artwork worth tens of millions of dollars of off the backs of relatively poor people while having the US taxpayer foot the bill for social benefits to make ends meet.
SHAMEFUL!!
I feel that your Walmart Store #1830 in Auburn, N.Y. needs a better Store Manager than Kelly Edinger…She only concerns herself with hetself and not her Associates…She is as frirndly as a rattlesnake…and, I have been told by many she treats the customers the exact sameesy..She has cut hours just so she could get her bonus..what kind of nonsense is that…Sam Walton would not be very happy to know this…Walking into that store you can feel the tension among the employees…one can’t go to the bathroom without saying why…and, YOUR COACHING POLICY is utterly ridiculous…this puts the employees on edge…that’s no way to work..It use to be a great place to work…not anymore…you fire the wrong people..too much backstabbing and anyone with any kind of power or authority yelling,at the Associates in front of the General public is way out of line..all of that should be done behind closed doors…
I’m not very happy with the Walmart of today..I think you had better change your ways and treat your employees and customers better than you do…we are all human beings and not animals!!!
I order a weight set on December 22, 2015 arrival date of December 31, 2015, needless to say my delivery did not make it. I called on the 30th, because, according to the online track your order it had not even been picked up. I was assured it would be delivered by scheduled date. I called again on January 1, 2016, the person I spoke to suggested I reorder my item and he guaranteed me a delivery date of January 4, 2016. my order again was a no show. So, this morning January 5th I called AGAIN, this time the rep stated it would be here by 8pm tonight. It is now 9pm and My item STILL has not been delivered. I called again when, because we decided to cancel, I was told I will be receiving an email of my cancelation and I would be getting y refund, I asked to be transferred to the complaint department- so after being on hold for another 10 minutes, I hung up and called back. This time I am told that my order is “to far out” to have my money refunded and I would have to WAIT until it is delivered, then refused before I can be refunded my money. After all of this nonsense was also told, “since it was free shipping, there is nothing that can be done to offer me any compensation”! This is absolutely ridiculous, I will never ever order or buy from Walmart again, your customer service reps are a joke, and when does a billion dollar company don’t keep records of calls or reps that a person speaks to? I was told on my last conversation that there is no record of whom I spoke to, who gave me false information.
Who does this?
Sincerely,
A VERY UNHAPPY CONSUMER!!!!
D
at least i’m not the only one they’re f***ing over. i placed my order on December 12th, and here it is January 6th and those pieces of crap took it upon themselves to cancel my item without my permission while i was on the phone with them. i will be putting together all my bank statements, creating a bill for the total amount spent at their crappy establishment and sending this to every person in their crappy corporation.
A VERY PISSED THE F-OFF CUSTOMER
I have worked for Wal-Mart and as a worker in the past the way customers are treated at the East Point Ga. Store they would have been fired on the spot. I received an email that a purchase ordered would be received today, when I called the store they claimed that it’s still showing shipped. They told me to call Wal-Mart.com to see what was going on with my order. Wal-Mart.com called the store and told me to call the store in a couple of hours. In the first place the operator is rude and a liar, how do you have a store full of managers but no one is available. I use to love Wal-Mart but it seems that y’all are so busy building new stores and forgetting the customers that shop to keep them open. I don’t tolerate rudeness and I will be personally going into the store and handle my business, I will not or do I tolerate disrespectful service, I will not pay you all to treat me bad. I think all employees from the top to the bottom needs a training in customer relationships.
Looking for somewhere else to shop even if it means paying more it’s worth the customer appreciation.
We all need to come together a file a law suite against Wal-Mart.com
Please email me and we can discuss this further I am planning on doing just that.
Wow!!! My family all over the United States shop and purchase items from Walmart and have since it opened. Come on Walmart you guys don’t honor your mission statement its consumers And you have companies like Vizio that take the consumers and screw them over with weak products. I purchased a Vizio 43 inch E series smart TV Sep 13,2015 I have always purchased a warranty but this time I didn’t have the extra money so I didn’t I got home connected the TV and picture wasn’t always clear so had to work with contrast because the people look like they had rashes then Dec 24, 2015 the picture started showing vertical and horizontal color lines making things and picture bad for viewing I took tv to Walmart and the cashier told me since I’m one week pass the 90 return policy I would have to contact Vizio. I called Vizio and the rep told me to send two pics and from the two pics they said I sabatouaged my TV from what they could see and they wouldn’t honor the manufacturing warranty. Now I called the Walmart Corporate and they sent back to the Walmart store in National City store who told me they sided with Vizio!!! All I want is my money of $427.92 or another brand LG TV…I hope all consumers across the united States is reading this one….I KNOW SAM WALTON wouldn’t like his customers treated this may!!!
I love your store I’m 65 years young shop all the time wal marts but on new years day had a bad experience with a cashier don’t even know how and why she said to me I’ll put the articles on rtop on spin around and wanted me to pack all my items . I told her I’m not an employee bagger here why should I bag all my items. This too place in Spencer Iowa I’m to old to be bagging all my items so upset over this.
I was so upset over this cashier wanted me to bag all my items as she puts the item on top of that spin around bags I couldn’t figured out why she ask me to bag my food is that your new policy for me to bag as I’m 65 years old then I won’t go to your stores anymore if that’s your policy.
Walmart/Sams Club…. My wife and I have been business members of Sam’s Club for close to 20 years. Yesterday morning my wife directed me to the comments made by your CEO of Sam’s club in an interview with Poppy Harlow. I truly understand and appreciate the need for diversity in the workplace. The way to do this is by practicing it and not calling out a particular group of Americans by name in a national format. This is no different than if one blames a particular minority group for the actions of a few. I just don’t see the statements of Ms. Brewer as being very positively received and I sure don’t see the financial upside for the shareholders of Walmart stock. As of yesterday we will not longer be shopping at Sam’s or any other Walmart owned business. We renewed our membership at Costco and in the future will shop there for our personal and my wife’s business purchases.
As a retired Sr. VP Sales/Marketing in the Food Industry I have had the privilege of negotiating prices/products with many of the largest consumer foods companies in the U.S. I would never think of imposing my views of diversity or any other topic on these management teams. I think that will backfire on you if you do this.
I ordered a Nextbook with protection plan back in sept online and picked it up in a store. The following month, i had another charge on my account and called to find out what was ordered. They couldn’t give me any info with an order number or anything else but said it was for a nextbook. That doesn’t make sense when no other info was available. i told them i ordered that last month and had already picked it up. I shouldn’t have been charged again for it. In fact, it wasn’t even the same amount, it was for more money! I refuted it with my bank and they just called me that they can’t do anything about it that i have to take it up with walmart. I already tried this to begin with! i am so mad. I am not ordering online anymore with walmart and right now, i am considering not shopping period with them anymore. From reading the comments below, it looks like there is something suspicious going on. Just my opinion.
75 broadway, national city…… WORST CHRISTMAS EVER…… okay on the 23 of december me and my husband we christmas shopping very late, when we got home about 10ish my daughter informs me our oven stopped working, i get on Craigslist list to find a stove as we cant afford to get a new one. I find one for 50 dollars, so i use my 100 dollar christmas bonus, and the lady was kind enough to let us go pick it up at this time it is already 11pm. We go pick it up and i tell my husband back the truck up tp the house and we will unload tomorrow….so we go to work on the 24th and then continue to finish out christmas shopping. We then get home around 7ish and my husband undoes our stove to connect the working one only to find out it is a 220 connection and out outlet is 110, this i start freaking out, i quickly get online to see who is open that may have one, i find walmart does and they close at 8pm. I call they say yes we have one, at this time it is 740 we speed literally to get there before 8, as we arrive at about 745ish i jump out of car to run in and get the part only to be stopped by a worker that say they are not letting anyone in, I SAY BUT YOU CLOSE AT 8 AND IT IS ONLY 745 AND I tell her i need this part to cook my xmas dinner please just let me run in and get it. She says no my husband tells her can a worker go get the part bring it up and we will pay for it she say NO. At this point i am crying and tell her we wont have xmas dinner with out it or at least a portable oven, still NO is the response i leave in tears. Our CHRISTMAS DINNER WAS COOKED OUTSIDE ON A CAMP STOVE WITH NO TURKEY….. THANK YOU WALMART MANAGEMENT HOPE YOUR DINNER WAS A BETTER ONE.WE HAD MASHED POTATOES AND VEGGIES.
I am not very happy with the CEO of Sam’s Club, Rosalind Brewer. She has offended me and the corporate world in her recent actions on diversity. Being a stock holder, I demand that she be demoted or better yet fired. We don’t need her to head this corporation with racist comments that she has been spewing in meetings in the news. Our company will loose in the long run and if she is reprimanded soon our good name might be repaired. We have a new store coming to a small town in North Carolina and I fought hard with the city council to get this to happen. I will be watching this very closely and intend for this to be taken care of. The board did a knee jerk decision on the Confederate Flag all across the country and this type of action was caused by upper management like Mrs. Brewer is doing. Please act now. E.E.
Thank goodness I still have Target as for me I will not be going back to Walmart or Sams Club until Brewer is gone. I’m sad to hear Walmart agreed with what Brewer said. What a shame!
I ordered a Kitchenaid mixer at walmart.com and it arrived, however I no longer needed it so I tried to return it to the store where they told me they couldn’t help me because there was a return on walmart.com. I never attempted to return the mixer through walmart.com. After multiple phone calls and trips to the store, I now have an item that shows it was returned and no refund. The store says walmart.com did the return and walmart.com says the store did the return. I’ve now been waiting 3 days for a “billing manager” to call me back and I’m out $200 in the mean time with a mixer I’m not going to use. Never again will I order from walmart.com.
I also ordered a TV that was supposed to arrive on December 18th. No word from Walmart that it shipped. Always says processing!! No correspondence from wal mart what so ever!! 4phone calls to customer service and no one can do anything. No managers, supervisors, no one to help you!! Walmart sucks. I will never order from them again and will make sure I spread the word as far as I can reach. Corporate is also a joke. They all ignore the customer because they are so big they don’t have to care
Wow. Same exact situation.
I ordered a trampoline for my Grandson’s Christmas present on Dec. 08, and was told it would be delivered to my local store by Dec. 15. This would be shipped in two boxes. The first box arrived on Dec. 15, but the second box was damaged, so it was returned to sender. I received an email stating that box 2 of 2 would arrive Dec. 18. Needless to say, I am now being told they have sold out of this item, so there goes Christmas for my Grandsons. Also, I was told that I would only receive one half of my refund due, because one of the boxes was delivered as promised !!! What the hell am I suppose to do with half of a trampoline ??? If this isn’t addressed quickly, I will go as high as I need to. This is ridiculous, if not down right illegal….
My order was suppose to be delivered by the 18th of December, it still shows processing. I’ve emailed customer service twice and have not got a response. I’ve also called and was told that they cannot do Anything except cancel my order? I am getting very frustrated. So your CSR are telling ppl to cancel orders, not good for business.
Same here exactly!! They won’t get anymore of my money. I also bet we never hear from anyone in corporate. Their pockets are already lined!!
My family shops in Walmart and in an average month we probably spend about $1100.00 a month. I realize in the grand Walmart world that may not be a lot of money however to us we could easily purchase our items at other stores, Giant for one.
Several years ago your corporation opened a location in Zion Crossroads, Gordonsville, VA. Most of the county was very pleased for about the first 6 months to a year, then things began to change for the worst.
Today I was shopping in the meat department and there were a few, 3, employees an older white man, a younger white man and a black man with dreadlocks, stocking meat. I asked where the Cornish game hens were. The older white man, Charles, smirked and stated that they did not have any. I asked if they were out of stock and was told that they no longer carried them and haven’t for about a year. All 3 of the men laughed. I was surprised since I was sure that I have purchased them in the past there. I was upset that all 3 men were laughing. I said nothing at that moment, The older man, Charles on his name tag, said I could complain to the manager if I wanted to. I said okay and you get the manager and that’s when all 3 really began to laugh. I walked away and so did the Black man with the dreadlocks. Several minutes later I asked another employee if there was a manager in the meat department working he stated yes, I asked this employee what the manager looked like and was told, a black man with dreadlocks. At that point I went in search of a store manager.
Not only had 3 employees laughed at a customers request but they knew that the manager was right there with them and laughing as well. When I asked for the manager the laughed harder and the manager WALKED AWAY LAUGHING.
That trip to Walmart was a $256.69 trip. Yes I talked to a co manager but I don’t believe anything will be done. This store is horrible unless Corporate is there then they all scramble like roaches and call in more employees and clean and stock. Otherwise the service is terrible and the stock is lacking.
An I am sorry will not fix this at this point. A refund may help but I know that will not happen. The terminal code on my receipt is SC010816. The date is 12/20/15 time is 12:10:18.
SHABBY CUSTOMER SERVICE!!!!!!!
I sent this email to Walmart customer service on 12/19/15 after a lengthy phone call with a customer service representative proved useless.
I purchased a gift card online (#……0875) three days ago with the intention of emailing it to someone for Christmas. The e-gift card came to my email with my name on it. Are you kidding me? Why would I buy an e-gift card for myself??? I called Walmart support and was told to apply the card balance ($200) to my online account and then use that balance to purchase a hard copy gift card that could be mailed. I applied the balance to my account and have tried for three days to see what the balance is on my account so I can purchase the hard copy gift card. I keep getting message that there is a problem with the system and I cannot apply my balance to a purchase. Therefore, I am going to deny the charge on my credit card and buy my friend a gift card from AMEX. Your online system sucks and you just lost a $200 sale. Walmart is pathetic and I will never shop at your stores again, either online or in person.
This is what I received this morning. I cancelled the charge with Chase Visa immediately. The typos in the below response are not mine….and we wonder why US companies are moving overseas!!!
—–Original Message—–
From: Walmart Customer Care
To: tfinn101
Sent: Sun, Dec 20, 2015 7:07 am
Subject: A response to your Walmart.com inquiry
Recently you requested personal assistance from Walmart.com Customer Care. Below is our response and a summary of your request.
Reference#: 151219-011038
Response email (12/20/2015 09:07 AM)
Hi Thomas,
Thank you for contacting Walmart.com. We really sorry for the inconvenience that you experiment with your order, we offer an apologize for this inconvenience and we hope you can forgive us.
If you have additional questions, please reply to this email and we’ll be happy to assist.
Sincerely,
Sandra H.
Walmart.com Customer Care
Walmart.com customer service is totally incompetent. I reported a fraud order as soon as I saw the pending charge hit my bank account. I spoke with someone at customer service and was told that the order hadn’t shipped and that they would cancel the order and that they reported this to Walmart’s fraud department and my money would be refunded in 24 to 48 hours. 3 days later the charge hit my account and when I called customer service again was told oh well the item has been delivered and you will have to report it to your financial institution and there is nothing that they could do. The representative was rude and nasty and said sorry we followed our protocol and there is nothing we could do. I asked to speak to a supervisor and he said they will not tell you anything different. After I insisted 5 times to speak to a supervisor I was transfer to floor supervisor Jeff in the Tampa facility and was told that sorry the order shipped and doesn’t matter that I reported it as fraud 3 days before. When asked to speak to his boss was told that he is the highest person at Walmart’s customer service and there is nothing else he can do so this call is ended. I find that this is totally insane that the largest retail store in America is not able to help a loyal customer of over 15 years with this and is in favor of the people who committed fraud. DO NOT USE WALMART.COM AS THEY ONLY SUPPORT PEOPLE WHO COMMIT FRAUD.
The past few weeks I have been in 3 different stores with my mother who needs a scooter to shop. Each time I had to search for a scooter and wait more than 20mins for one to become available. On one visit searching for a scooter I find a young guy riding around with his child on it. Not in need of the scooter at all.
So WALMART I ask for all the people out there Please get more scooters or at lease monitor who is using them. Also how about a few more benches for people to sit while that wait.
To whom it may concern,
I am writing this letter to inform you about our recent visit to one of your stores.
Store #00613 Manager Paul Lovell
On October 26, 2015 we had just arrived to Ormond Beach, FL on a business trip from Denver, CO and we were treated very badly when we arrived.
Walmart has always provided us with great customer service until we visited the Walmart located at 1521 W. Granada Blvd. Ormond Beach, FL. 32174
We were traveling in an RV, which is also our mobile office as we do quite a bit of traveling for our business Caponez Kustomz out of Denver, CO, Las Vegas, NV, & Miami, FL.
When we arrived we parked in your parking lot for a short break as we had been traveling for 5 days. We had the owner’s nephew with us and wanted to surprise him with some birthday presents as he was getting ready to turn 11 years old.
Walking in to your store we started looking around and shopping, we wanted to surprise Mr. Capone’s nephew with one of his favorite toys so I went a separate way than Mr. Capone and his nephew so that I can get his presents back to the RV before Mr. Capone was done shopping. There were some necessities he needed to buy for our road trip.
After I paid for the toys I walked out to the parking lot toward the RV, as I was walking I noticed there were two gentlemen following me, In a way I panicked, I did not know who they were and me being in a different place far from home I made my way back to the RV as quickly as possible.
Once I was safe and back in the RV I was able to put Mr. Capone’s nephew’s toys away so we can surprise him in the morning. A few moments later someone started banging on the door extremely obnoxiously hard and loud, It scared me, but I then opened the door and it was the same two gentlemen that I seen in the parking lot. They had demanded for us to leave the Walmart parking lot in a very rude and angry manner. They stated that we over stayed our welcome and could no longer park there. They also stated that we could not spend the night there and I specifically told them that was not our intention.
Mr. Capone whom was still in the store shopping had no idea that these men were banging on the RV door. We were not the only ones asked to leave, there were other people parked in the parking lot in their RV’s, Trucks, Etc.. The two men were very rude they stated they were Walmart Security and made everyone else leave immediately.
Mr. Capone was then also approached, but in the store by the same two men, they were very rude and unprofessional. They also told him that we over stayed our welcome and it was time to go. Never mind the fact that he was still shopping and had a child with him. One of the security guards was a male African American about 6’3 he started screaming saying you have to leave or I will call the police.
He had no care in the world that these two people were still shopping. He challenged Mr. Capone to go outside with him and threw his coffee down. This particular security officer obviously has no respect; he was the one making the whole situation worse.
We have never had any problems with Walmart up until this point. Mr. Capone’s nephew being a young boy was really scared, he started to cry because he felt he did something wrong. I still don’t understand what we did wrong. I also feel bad for all of the other people parked out in the parking lot who were also asked to leave. Nobody deserves to be treated this way.
Walmart has always been known to be RV friendly, and we had no problems at all of the other several Walmart’s we stopped at to take a break from the road. All we were trying to do is take a short break to get the things we needed from the store for our trip and make a little boys birthday at the same time. These security guards were very unprofessional, very disrespectful, and very rude. I really hope that they don’t treat all of their customers this way.
We would have appreciated the security guards to be a little bit more understanding, we explained to them we would leave the parking lot as soon as we were done shopping but that was unacceptable to them, they demanded for us to leave immediately. These two security guards had no right to bang on our door the way that they did. Due to the hard banging on the door of the RV they left dents and damages from the flashlight they used to pound on the door with.
We are a custom shop and like I said before we always put our customers first. After this incident occurred we did call the police and they advised us to file a claim with our insurance company. Of course we do not want to file a claim due to premium increases, but the damages do need to be fixed. We would like to go through our insurance company but it will just raise our insurance premiums and we don’t feel the damages are as much.
We do have receipts for everything that we did get to buy that night; unfortunately we were unable to get everything we needed. Your security guards made us feel as if we were shop lifting or taking something which was completely uncalled for especially when we do in fact have receipts for the things we bought. I am attaching all receipts with this letter.
At this point we are now very uncomfortable even visiting any other Walmart after the way we were treated. This was completely unnecessary; we continue to avoid any store by the name of Walmart.
We have a business and in our company we truly believe that the customer is always right, it is our job to always make sure our customers are happy and comfortable. We would never treat any of our customers this way because the customer is always right.
Caponez Kustomz is successful because we give our customers the respect that they deserve and they appreciate our gratitude. If you have the opportunity please Google Caponez Kustomz and you will be able to see for yourself how successful Mr. Capone has become in his custom car business.
This is the 3rd letter that we have written to you, I do need someone to contact us or we will continue to send letters out until we get a response. Walmart will have to earn our business back as customers.
Respectfully,
Caponez Kustomz
Vett Capone, President
Natalie Moreno, Administrative Assistant
(719) 200-XXXXX
I will never shop at Wal-Mart ever again. My family and I have shopped there over 20 years. How can a big company like this mess up your counts on an item online and then while your customers are trying to buy it online place the order for the item and them it says out of stock. It said the item was available and you will get it by the 19th of December but then it’s out of stock after you place the order. Then I call Wal-Mart and their corporate office and they tell me we can’t help you that’s how it is. Really???. This is so disappointing. I guess target has my business now. What a shame.
Not sure who I need to talk to but about a month or two ago I had a tree fall on my car in one of your parking lots. The store ruled that the trees were healthy but pictures show the remains of a dried out tree stump and the neglect to maintain the tree as it was way over grown/too full since they were not properly cut back. I would like to talk to someone before taking it to court. The store has seemed to attempt to cover this up as immediately after this incident they have cut back every tree and removed the only tree stump that caused an issue, my tree stump. Also, when I arrived the tree was pulled off my car and the store is denying any involvement. Please get back to me as soon as possible , I would like to talk this over and work any deal out first before going to court. Thanks.
Cashier at Walmart Supercenter in Idabel Oklahoma is constantly rude to the white customers while being very nice to the african american custoners…one of the white customers she was rude to was a veteran. he said “this is how I get treated for fightibg for this country” anyway this cashier took a conversation not intended for her and assumed what was said was aimed at her and said my daughter was calling her a bad name and then threatened to ” kick your white ass” then had my daughter banned from store over this rascist black woman…she is far off…we are not white..we are native american. They called police as she was trying to leave their property and was keeping her from getting on the public transit to leave. My daughter is all I have to go to store, what happened was my fault I sent her to store to get cigarettes with my cards and I.D. So I will be doing business with Amazon now.
I contacted Walmarts customer service line wanting to speak with the Corporate Headquarters regarding the CEO of Sams Club and her recent racist remarks against white males in America. The phone was answered by a black gentleman named Maurice and he would not give me the information or take my statement. He hung up on me when I told him I wanted to lodge a disappointment about Rosalind Brewer the CEO of Sams regarding her racist comments. I called back and got a white gentleman by the name of Larry and he was very gracious and took my statement , wished me a merry christmas and assured me that he would pass along my concerns of racism against whites in the walmart/ Sam’s Club organization. I also told him what Maurice had did and he assured me he would make his supervisors aware. Is this not a free country anymore. Can you not even address the basis of the infestation of racism at Walmart. I sent a Letter to Mr. Doug Mollin the CEO of Walmart because I read his statements regarding Ms. Brewers actions and it was plane as the nose on your face ..he was glossing over a problem of racism against whites. It is my hope that all that read this contacts Mr. Doug Mollin in Bentlyville AR and make him aware of your distaste for racism as well! Merry Christmas to all and Gods blessing your way. By the way all gifts bought at Walmart and Sam’s Club is being returned and I will spend the monies at other stores who have no racisms against white males!!
Can you forward the Business Registration Certificate (BRC) and W-9 for New Jersey so that I may enter your (Walmart ) in Hudson County Community College purchasing system.
I can be reached at (201) 360-XXXXX Liliam Hogan for Hudson County Community College, 26 Journal Square 14th Fl. Jersey City, NJ 07306
My husband went to Walmart for our shopping today. We are on a very fixed income and the trip takes about 10. in gas to the store and back but we use Walmart because we get more for our money than HitchXXXX’s. He bought only food because we only have 100 in cash until the first of the month. The cashier told him he owes 8.02 after he paid for the food with ebt. He told he he only bought food. She said so that’s what it says. So he paid it. He got home and told me the story. I looked on our receipt he only bought food. There was no reason to charge us cash. She ripped us off. That’s great. Rude store employee. Merry Christmas to us 🙁
I ordered a basketball game for my daughter online the order was suppose to be shipped around 11 of December . I called UPS to find where my order was. I was informed by the UPS customer service that my order was shipped back to Walmart because it didn’t have the shipping address on the package. Walmart already took the money out of my account. Now the package won’t probably be delivered for christmas.
I work for a Walmart Distribution Center in South Carolina. I have been with Walmart for almost a year now. While some of the aspects within the company are wonderful others are terrible.
I had a mild hear attack while at work a couple of weeks ago. I continued to work for 30 minutes or more once the attack started because my operations manager told me to stick it out because i would recieve a step and could lose my job instead of calling for medical help. One of my co workers who was with me working receiving went and got another manager who notified my son that something was wrong and I needed to be picked up and taken to the hospital. When my co worker inquired about me she was rudely told mind your own business and get back to work. This coming again from my ops manager who everyday in our start up meeting preaches that we need to take care of each other.
I think its a shame that being sick or having a major medical issue can lose your job and the people in charge don’t care at all about anything but keeping production up.
As well as not being able to make an interment claim to help ensure you won’t receive a step because you are a few days short of a year with the company. So since my doctor kept me out of work due to my heart attack I am looking at losing my job for attendance. I even went back to work 3 days after the attack in fear of losing my job. I am scheduled for more tests due to this issue but am afraid to go to them because of the fear of losing my job.
What happened to actually promoting and caring about the health and well being of employees? Without associates the company wouldn’t exist. During this time of year we work 72 plus hours a week and have our schedules flipped all around meaning we work our normal 3 12 hour day shifts then flipped to 3 12 hour overnight shifts which really takes a toll on our bodies.
While I love my job I feel some things as well as managers need to be looked at.
Many people won’t speak up due to being afraid of losing their jobs.
I had put in a layaway at Lake Worth, TX store # 00972 before Thanksgiving. Now I put 3 things in there Pie Face 063050940666, Revolution 063050928788, DSP ME OPER 063050923666. Now when I went to the store to pay off my layaway on 12/13/2015. So I paid it off went to the area to pick up my layaway. I was waiting for 45 minutes, until some kid comes out to inform me that my layaway is lost. Not a very nice feeling! So I was told that the manager would come out to talk to me. So waited for another 40 mins. Some other lady came out to let me know they could not find my layaway at all and just gave me the two things that they had in the store but Im out of luck on the Pie Face game. Nice! I did not shop around for the game cause I knew I had it in layaway. Now this was the only thing my daughter wanted this year and thats why I put it in layaway so early, by the way this was the 1st time using layaway and the last. I just dont understand why this happened and no manger could come and talk to me about it. Now I have gone on ebay and the intrenet to look for it and its way to much now for me to get. Im just very upset about this, I just dont want to see my daughters face on Christmas morning when she does not get what she was expecting. The only thing that I can think of is that one of there people that work there took it. Since its the hottest item this year. Just really sucks that its lost. Just want to let you know Walmart is the one that lost my daughters gift..
I attempted to place a large photo order online. The shopping cart malfunctioned so I called for help. I started to check out my order at well before 12pm and did not complete the online order till 3:34pm. Then, I was informed that my one hour photos were delayed- they were a large portion of the order. I Attempted to call the store as directed in the email. No one could answer my question at the store. I called 4 times and was repeatedly placed on hold and no response was ever given. I gave up when a manager asked me in an accusing manner if I was trying to print nude photos, since that is the only reason she could see that there would be the problems I was experiencing. I then went to the store in person. I was given two of my three envelopes of images and the store representative informed me that I had the complete order. I had to return the following day to pick up over 100 missing prints.
I was cheated out of an entire day and overcharged 35 + had to pay for 25 prints that should have been free.
I am NOT going to call Walmart again since the only outcome is frustration. I want to know how Walmart intends to
Teach their staff, including manager Pamela Flora, to treat customers with respect and answer simple questions in a respectful and timely manner.
Provide one hour prints in one hour instead of 22 hours, as was the case with my order if I were to use your service again.
Provide a credit for my monetary loss due to system failure and customer service lacking the knowledge to assist a customer with placing an order.
Extend an act of goodwill to me since my small business, Silent Jane Salvage, was unable to function the following day and incurred severe monetary loss because my product was not produced as promised by Walmart. I needed the prints in my hand on the day of my order to attend a vendor fair and was unable to sell my items because of injurious actions by Walmart staff.
Please see the copy and pasted email correspondence below for details on my order, four emails total.
I will await your response,
Janene Bouck
___________________________________________________
Walmart.com Customer Service
There are delayed items in your order, Janene.
There has been a change in the processing time for your Photo Center items. We apologize for the inconvenience.
!
We’re sorry, there’s an unexpected delay for your 1-hour items. For your updated delivery time, please contact the Photo Center at (518) 843-6988.
Order Details
Order #: 2677294176715
Ordered on: December 04, 2015 at 12:34 p.m.
1 Hour
Delayed Items Qty Status
True Digital Prints 75
Index Photo CD 1
High-Quality 4 x 6 Prints 334
! Processing (Delayed):Please call store for details.
Please note: The delayed items are listed above. Visit your account to check the status of all the items in this order.
What Happens Next:
1. Contact your store for your new pickup time.
2. When your items are ready, pick them up at the Photo Center counter in your selected store. (The Photo Center may have different hours than the rest of the store.)
3. Please tell the Photo Center Associate that you are picking up an online order.
Please note: If the order includes 8 x 10 prints or photo products, please tell the associate so they check the oversized items bin first.
Pickup Details
Walmart Photo Center Photo Center Hours Pickup Person
Walmart Supercenter #2146
101 Sanford Farms Shopping Ctr
Amsterdam12010
(518) 843-6988 Please call for hours. Janene Bouck
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, walmart supercenter #2146
101 Sanford Farms Shopping Ctr
Amsterdam, NY 12010
United States
$144.38 USD
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Invoice ID: 2615
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Order #: 2615
Ordered on: December 04, 2015 at 12:34 p.m.
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I am a commercial driver and I deliver a lot of loads to Wal-mart warehouses. On or about 11/26/2015 I parked my tractor trailer at the wal-mart super center in Pine Bluff, Ark which is my home town to visit my parents for thank giving. May I mind you that this wal-mart accommodate big truck parking. I parked the tractor and trailer on the lot around 1000 hours and by the time I returned to my tractor around 1400 hrs my tractor and trailer had been towed away. There were no signs posted that big trucks should not part there that day and my company stated that no calls had been made to them concerning the tractor and trailer. I feel that this manager took upon himself to do this horrible thing to the drivers in Pine Bluff, Ark for one reason is that Pine Bluff, Ark is a predominantly Black town and the manager had just transferred to Pine Bluff from Chicago he stated. This manager had also stated that he was going to tow other wal-mart employees cars if they did not move their cars. This has never been done before and I had to pay for all the expenses to get my tractor and trailer back. I feel that this was a racial profiling move by this Caucasian wal-mart store manager and I demand to have a full reimbursement by wal-mart for my out of pocket expenses that occurred by this newly wal-mart manger. I can mail or fax you a copy of the bill but I will not give up until this is made correct. This was totally an ugly thing done to the drivers during a Holiday Family Gathering. The total cost of my retrieval was $274.38! I want these funds back ASAP!
Mr. Eugene Fletcher
Logan, Utah 84323-0213
385-444-XXXXX
To whom it may concern,
I want this letter to reach someone who will help me. I had a terrible experience at the Federal Way (WA) Wal Mart on Wednesday, December 9th. The previous night I had a flat tire and needed new tires immediately. I called this store to be sure that they had the item that I needed in stock. They said yes and I proceeded to pay for them online. When I arrived at the store the three men working in the Tire and Lube center were extremely rude. Their voices were raised when they were speaking to me and one told me, “no one is willing to help you here.” At this point I was already dissatisfied as no one was “willing” to help me, let alone speak to me with respect. I went into the main store to speak with the manager and she told me I would have to wait until December 25 to get tires that I ordered, even though they were on the shelf and ready to go. She explained to me that it would cause shrink and that there was nothing she could do unless I wanted to purchase them a second time. So I would have to pay twice to receive the same set of tires? I considered this until she told me that in order to return the first set of tires; I would have to wait for them to arrive in the store. After that, it could take 7 more days for the money to return to my account. So it would be until 12/31 for me to get my money back. This is a large purchase and no one wanted to find a resolution. As you know, this is the holiday season and for Wal Mart to hold my money for 3 weeks is absolutely ridiculous. I will never return to this store and will make sure everyone I know is aware of the horrendous service that is provided at your stores. Although, I am quite sure most already know about this. I want to know what you are going to do to help me resolve this and what actions are going to take place to ensure this doesn’t happen to other people. If you do not do anything about this I will take further action.
Thank you for your time,
Megan
my son lives in new York, so I them items from walmart.com the service I got from your online staff, sucks. I ordered boys clothing, I could not get my computer to click the size I wanted, called 1800925-6278. to changed the size, it took me a not time to get some on the phone, but this nut, cancel the order just to changed size, he cancel half the order, I never had so much trouble in an order, then they wanted me to pay delivery all over again due to him splitting the order up. Mario was to do the order over call him for the balance an he never finished the order, they wanted me to go on line to reorder, the items. Bull !!! will go to Target next time to do all me online orders, not thanks to your online staff…Karen White thanks for making my holiday a hard one!!!!
Good day, I would like to express my experience with everyone as well. Nov. 28, 2015 I ordered a 20″ Huffy Girl’s Sea Star Bike for my granddaughter, online and I was supposed to pick it up from the store that evening and I was to receive an e-mail when the item was ready. Well it was the next day (Sunday) when the email came, giving me 10 days to pick it up. My problem started Tuesday when I arrived to the store and they told me the bike wasn’t in stock and they had refunded the money. I was very upset because I had not received anything by e-mail telling me not to make a wasted trip to the store. They said I had to call Walmart.com for my refund because they haven’t release it yet. I had no idea what they were saying so I went back home. Later that evening I called Walmart.com and they told me the refund was at the store and it was nothing they could do. I went back that same evening demanding to speak with the store manager. He apologized for any inconvenience but said he would give me another bike at a discount price. All of that was fine but I hadn’t received any refund, so he wanted me to buy two for one? He said it takes 5 to 7 days before they could return my refund because it had to clear the bank. Monday, Nov. 30th it was already cleared through my bank so I’m the only one losing in this case. I decided to wait 7 business days and start back calling. I called Walmart.com and Rachel spoke with me and told me she overrides the refund and she gave a number to call my bank in case I ran into any problems. I knew that didn’t sound right but stupid me I called my bank, the supervisor said “NO!! And she Never heard of anything like that before”. My bank asks if I could call them as a three way because they would like to speak to one of Walmart.com’s supervisor. I did and when Walmart.com staff realized I had my bank on the phone they asked us to hold please. After 10mins maybe longer the bank person said they probably won’t return. My bank advised me to call corporate office and explain what happened and how it was being handled. I have shop with Walmart, before it became a super Walmart here in Savannah. I’ve done online shopping where they have ship items to my home but never online pickup from the store. This has been an awful experience that I would never recommend or even try again. It’s a shame how Walmart is such a big company and don’t care about how they treat the customers. As of Today Dec.11th I have not receive a refund or e-mail, not that it matters to the big time executives who think this letter is funny. I’m really hurt and surprised how Walmart treat the little people who have spent money over the years with their company!!
I use to be a faithful Walmart shopper, but the customer service in the store has gotten so bad , I go anywhere else than Walmart. I did retain patronage with the drugstore, but even the customer service there is degraded. They treat customers as though the customers are disturbing them and the show absolutely no sense of understanding that customers have other things to do in life than wait on the drugstore staff to take their time to wait on them or find everything else to do behind the counter besides wait on the customers in line. Just yesterday, the drugstore had a line that extended into the cosmetic section of the store (around 6pm) – about 8 people I line. The drugstore had 3 people working with the Pharmacist in the back, one person helping a customer at the Order window and 1 cashier working on the line of customers picking up orders. I was second in line and it took about 15 minutes for the cashier to get to me. In the mean time, 6 more people joined the line behind me. When I complained that someone else in the back needs to help us, the Pharmacist said with an attitude to me that she was doing the best she could. Obviously, her best was crappy, because other people in line started complaining as well – and she did nothing different just continued tongnor the customers. Walmart use to be such a great place to shop with really good customer service. Now, it sucks. A new Rite Aid drugstore is opening down the street from the Walmart. I think a lot of people will start going there, including me. The Walmart being referenced is on College Drive in Suffolk, VA.
I have shopped your Sugarcreek store in Ohio for many years. I am very disappointed in the lack of items in your jewerly case and the lack of sales associate’s. Last year I was able to purchase a few items in your discount case for Christmas presents and looked forward to doing the same this year but for some reason Wal-Mart has decided not to put any items in the cases for customers to purchase, I questioned a sales associate and I was told they would not let them put any more items in the cases. I am very disappointed in this because I have gotten some nice jewerly in the past, notice I said in the past. My question is, why does Wal-Mart even have a jewerly dept. if they are not going to stock the cases with new items for the customer to purchase? Not everybody is able to shop on-line and I would rather see the item before I purchase it. I would appreciate a response to this and I look forward to seeing a larger selection in the jewerly cases in the future.
Thank You
Kathy
went to Walmart in Cadillac to get one last tire mounted this past saturday. Arrival was early with a “FEW” customers waiting-vehicles already in the garage area. Took them nearly 3 hrs to get the job done-people were waiting that were STILL there before us . Customers with carts, filled with groceries lined the auto area as they waiting to get their automotive needs done. Looked like a grocery check out. I had to go to front to get manager that told me it wasn’t her area . She did page the auto manager to his department-so where was he when his crew obviously wasn’t getting things done? He came and helped at register and never talked to anyone except the cashier there. Rang a few sales and then took off out into the store-never addressing the problem. People were NOT HAPPY. It is quite understandable to wait -a REASONABLE ” AMOUNT OF TIME but this was uncalled for. The cashier couldn’t tel anyone when their things would be done-not even a slight hint. This was a very poor customer service event for this store. We along with several other customers were not happy campers- Note: we were there the sat am after black friday to get the first 3 tires done and the wait was reasonable and that cashier knew a whole lot more. So my questions are where the heck was that manager and what was going on with that garage crew, i think they will be loosing some customers from that lovely morning.
On 11/27/2015, I purchased a TV via the Wal-Mart.com. However, on 11/29/2015 I received a text indicating the item was now out of stock and my order was cancelled. I contacted the Walmart.com and was told to disregard the text and that my order was still being processed and that I would receive a new order number. After a few days, I contacted the Wal-mart.com help department to check on the status and was told that my order was cancelled. I requested to speak with a supervisor and was told they were busy and I was placed on hold indefinitely. I called several times and finally was assisted by a young lady who made notes under my order number indicating when the TV is in stock and purchased online, then they would do a price adjustment for the same price. However, On 12/05/2015, I found the same TV and bought it online. I then called the Wal-Mart.com for the price adjustment and was told they cant do it because it was a pick up today and that it has to be a site to store. I again requested to speak with a supervisor and again was told they are busy. I cancelled my order and tried to do the site to store, but since my local store had it in stock, that feature was useless and only offered the pick up today. Is there anyone who can assist me because I am being denied to speak with a supervisor and continue to be getting the run around?????
my sister and I was shopping at wal mart ..minding our own business ,when right out of the blue the manager and some other guy came over to us and started accussing us of stelling .we was just looking at the clothes .and thare they was acting all crazy .we was like was like wtf .we dident do any thing ..but they made us go to back room to talk I was mad as u know what because we dident steel anythibg we don’t need to steel …so yea oi cursed the police out I guess I made him so mad he took me to jail ..that dident bother me ..I think the guy had a problem any way …so all I can say is just watch out the people that work at wal mart is crazy ..that’s wal mart in Prestonsburg ky 477 village drive ..especially the short grey haired one she needs help….I much rather shop at magic mart or k mart …..
l just need to know where to go to show my product or to talk to somebody who’s in charge thank you
I have been blasted with Walmart emails and have unsubscribed numerous times to no avail. I just wanted you to know you have annoyed me to the point of not shopping at your stores, not that you care. I’m just one person, but I’m sure I will tell many about your lack of fulfilling your customers wishes.
My experience in the Easley sc walmart was ABSOLUTELY HORRIBLE!! As me and my husband were checking out, the cashier busted a huge bottle of red wine all over me and my $300 coach bag. Everyone in line had to move to another check out lane. After she handed my some paper towels, I told her my white coach purse was ruined from the red wine. I was very upset so we paid for the rest of our groceries and went to as to speak with a manager. As we waitied almost 45 minutes. She finally came out and said this has never happened. She said all i can do is give you a $25 gift card for Walmart. This ladies name is Theresa (assistant manager ) and she was working on December 5th, 2015 @ 7-8pm when this incident happened. I left this walmary highly upset with such poor customer service.
I HAVE BEEN TRYING TO GET A PATTI LABELLE SWEET POTATO PIE. PLEASE ADVISE ME WHEN THE PIES WILL AVAILABLE. THANKS
FREDDIE LEE GATES
I ordered a gift card from Walmart.com on 11/21/15 order#5961505-793898 received an email that it would be received by recipient 11/30/15. The recipient never received the card and the tracking website given to me in the website has said it is experiencing technical difficulties for the past week. I have called 6 times. The reps are not able to track the card and the one I talked to today told me it is my responsibility to track the card and that I am not due for a refund. This is very poor service and for my next gifts I went to Amazon.com as I will not purchase from Walmart any longer. My radio station is broadcasted in the New England area to thousands of listeners as well as my social media accounts have thousands of viewers. Please rectify this immediately or I will be forced to tell of my experience. Also will be contacting Corporate on this matter.
I ordered a GC thru Walmart.com with rush delivery and I received my card as expected today and went on vanillavisa.com to create an account and validate the initial balance. When adding the card # it was not recognizing the card, so I called them then the below 2 hours of terrible service began with Walmart. It is still NOT resolved !
• Called Vanilla Visa # BC I couldn’t set up an account w debit card # on card-Informed me to call Walmart to activate the card
• Called Walmart and they resent “activation” email-waited on w agent 34 minutes and still never rec’d email (ONLY decent service agent I dealt with)
• He then connected me to “GC department”/Jasmine who told me I don’t need to activate the card as it is under 250 and to call Vanilla visa again
• Called Vanilla Visa again who told me I have to activate the card and I have to call Walmart back
• Called Walmart back and sat online waiting for supe for 31 minutes to have agent tell me his supervisor is busy and can’t get on call
• He then blind transferred me back to the “GC department” line for assistance
• Rec’d Jasmine AGAIN who says she can’t help me –She can only email billing pretty much hope they respond as this is not her department; I then requested a supervisor
• Supervisor : Cassie
• Cassie was probably worse than any other agent I spoke with. She also said she can only send an email to billing and they will take a look at it. I stated I am not comfortable hanging up the phone again as this is going on 2 hours to get a card activated for use today and she pretty much told me there is nothing else she can do but send a blind email to the generic address and they will respond at some point
By this point I have to admit I am extremely agitated as she would not provide a billing phone number to call, a manager on the billing side and she refused to cc me on the email-just was leaving me in the dark.
I requested an email address and first/last name of her boss so I can send this email to them and she refused. She said she is not “allowed” to give her boss info out and she is the “highest manager” I can speak with. She did state his first name is “Jim”.
I am absolutely disgusted with the service I received today-Especially from a so called “manager”?
I spent $200 +$15.13 for rush delivery for a Gift card which I cannot even use today. This is completely unacceptable it is now almost 4pm EST and I cannot use the card.
I also just received an email from “GCTEAM” asking for the serial # on the back of my card which I provided Cassie already-why did she not include this in her email to billing?
I am as well going to escalate to corporate and coincidentally I am in New England area as well!
SHAME ON YOU! What are u thinking???? In my area you are depriving 46,000 children by not having our soliders at your stores during the holiday season. I WILL NOT continue to shop at any of your stores!!! I would rather pay more at other retailers than to patronize your GREED!!!!! I understand that you donate to the children’s miracle network which is a great organization but for 8 weeks out of the year you can’t support the local communities???? Not only are you depriving CHILDREN in need……you are a disgrace to the men and woman who serve our country. It was always a convenience to purchase from our store and drop it off to the soldiers….screw that I will drive to another retailer purchase my gifts and drive to a drop off location. We don’t need you! We have other retailers besides WALMART!!! Just so you know besides the holidays I would spend 2-300 a week in your stores. I am just one customer. During the holiday season you could add an additional 1-2000. NO MORE……..DONE>absolutely done! GREEDY GREEDY GREEDY
This is a complaint to ALL WALMART EXECUTIVES !! I do not shop in your stores anymore, but when I read this story about…. Walmart corporate policy forces Marine to stand outside!!! IN MEDINA, Ohio .
You as a company are family compliant—???? REALLY ???? Why in the world would you do such a horrible thing, this this PROUD MARINE DOING WHAT HE LOVES DOING???
HOW DARE YOU!!! All you people that sit in there big expensive offices, with you high salary pay and bonuses, all your corporate “PERKS” and jets.. etc …etc.. First of all you work your workers to death, they are getting hurt, very little pay… crappy insurance. I realize all YOU do care about is the all mighty $$$$ ,and stock holders, and whose ass your going to kiss to get ahead going up that ladder! This so called policy you have about making our ARMED FORCES STAND OUTSIDE TO HELP MAKE CHILDRENS LIVES BETTER– AND THAT THE SERVE AND PROTECT ALL OF US– INCLUDING YOU.
I HOPE THIS COMPANY FALLS SO FAR DOWN, IT WILL NEVER RECOVER.
I KNOW I AM ONLY JUST ONE PERSON VENTING, BUT I HAVE THAT RIGHT!
STOP!!! WITH ALL YOUR DUMB STUPID POLICIES.
AND I WOULD LOVE TO HEAR BACK FROM THIS COMPANY.
I’LL EVEN GIVE YOU MY PHONE NUMBERS SO YOU CAN CALL ME…
YOUR A SORE SPOT IN AMERICA.
DEE WILLIAMS
BOWLING GREEN, KY. 42103
(270) 777-XXXXX– MY CELL PHONE
(270) 904-XXXXX — MY HOME
SEND IT TO ALL OF YOUR EXECUTIVES!!!! STOP THE BULLXXXXX!!
Right now I am so frustrated with Walmart.com, Walmart Customer Service Center and Walmart Headquarters. For anyone out there reading this, please be aware there is a two limit per year, per household on prepaid phones. Did not know this rule existed until today when my black friday order was cancelled. I have been on the phone with all three centers for over four hours now. I placed an order for my parents on my account for two prepaid phones. I then wanted to upgrade mine and my husband’s phone after fours years. Bought the black friday special and the order and payment went through. I received an e-mail today stating my order was cancelled. I was told Walmart has a policy that you can only order two prepaid phones per year. I have NEVER heard of this policy before. I even asked a representative to show me the policy online and after being on hold for 45 minutes, she could not produce the policy. I told her if I would have known this, I could have order the phones on my parents account. After being transferred back and forth with three different departments, in the end I was denied of speaking with a supervisor and there was nothing Walmart could do. I just spent $1200 at Walmart this past weekend. I have a good mind to load it all up and take back after the customer service I have received today. This has left a bitter taste in my mouth about ever shopping at Walmart. If I had the money I would sue for breach of contract because you accepted my payment and order and cancelled me for a hidden policy that you do not advertise. You cannot deny someone a product if you don’t have a disclaimer. I will make sure to contact my local newspaper and TV station to report this. They have lawyers that help settle complaints. I am also contacting the Better Business Bureau. All I am asking is for the two phones at the sales price I paid.
I was in your store in West Sacramento, California on Thanksgiving night 6:00 pm sale. I wanted to let you know how OUTSTANDING all of your staff were. They were so polite and kind, and the store was so organized even the police officers were wonderful.
Thanks to them all for making what is usually a hectic shopping night a pleasant experience. 🙂
Vonda
To Whom it may concern,
I am a loyal Walmart customer who visited your Walmart in Bolingbrook Illinois on November 28 around 6 PM, Store number 1596. I am emailing in regards to harassment that Took place in the store tonight. I am highly agitated I am disgusted with the service I received and also going to take this matter to court and what ever media outlets will listen.
I was harassed by a loss prevention employee who did not identify himself as loss prevention when he approached me from behind, and began to accuse me of trespassing and stealing. At this time I was at the checkout counter placing my items on layaway and he felt I was a customer who was denied access to the store previously when I wasn’t. Once I informed the young man that I was not who he thought I was he began to loudly say I was trespassing and stealing which is defamation of my character. I am a law-abiding citizen, in America, who works a full-time job and is paid handsomely and does not need to steal from the local Walmart. I’m not sure what screening process you send your loss prevention employees through but maybe you should rethink it because this employee was uncivil, incorrect, and he picked the wrong person to attack. At this point I was walking out of the door and he proceeded to block the exit from me and my family who my seven month old was with me and she was startled and crying in the midst of the confusion. Another loss prevention employee approached the door as well and proceeded to block our exit. Now I feel trapped and endangered, at this point the situation escalated to an argument. Before, when I was at the register, he asked me to leave the store because he felt I was trespassing, when I had no prior infractions with Walmart. I thought since I was asked to leave, I should’ve been able to leave but I wasn’t, these two employees followed me and my family to our vehicle and continue to argue and verbally harassed us. I felt threatened and attacked!
Once me and my family were able to leave the store I did receive a call from Walmart as you can see from the attached screenshots. This would’ve been OK if they were calling to apologize and offer some sort of reconciliation. I spoke with the head of loss prevention, first name Patrick I am unsure of his last name because he would not provide it to me. He claimed to be Bolingbrook police (impersonating a police officer) and also told me that he was canceling my layaway and also said that he was going to refund me my money which was not done. I then received another phone call from Walmart at this point I felt even further harassed. This time the assistant store manager called to sort out the issue and let me know that I am able to come back to that Walmart. Seeing that I was wrongfully accused of trespassing and stealing there was no reason for me to be barred from Walmart in the first place. This conversation led to her telling me that my layaway could be refunded if I came into the store, but she advised me to make a phone call to the store location first to notify them that I was on my way to Walmart. I think this is absurd, in order for me to get a refund for my layaway that I now want to cancel, because of the service and rudeness in the unruly employees that this location has hired I had to call first? For someone who’s done nothing wrong in the first place why should I have to call Walmart before I go to Walmart? I Don’t have to call Target to go to target, I don’t have to call Meijer to go to Meijer, I don’t have to call Sam’s Club before I go there. So why would I have to call Walmart to get a refund for my layaway that a loss prevention team leader has denied me, because one of his employees falsely accusing me of trespassing and stealing?
To further add insult to injury, when I visited Walmart today 11/29/2015 around 4:00pm to receive the refund for my layaway purchase that I was told I HAD to cancel, the police were called. They issued me a trespassing warning that I refused to sign because I was NEVER in the wrong to begin with. The officers were rude and staring at me with disgust as if I bothered them, some behavior is displayed in the video I provided as evidence. I am in outrage and not going to stop at a simple apology. I was wrongfully accused and attacked by Walmart employees for whom I was mistaken for someone else and they did not see their mistake and apologize they saw it and ran with it as if it were true. I have contacted my lawyer and will be pressing charges and also filing a complaint against the police officers involved as well as all three Walmart employees that over zealously approached and harassed me and my family!
I am hoping to get some contact in regards to this issue in a timely manner. I asked that you contact me via email at XXXXX
This is the second vehicle that I purchased tires 4. Both times 1 of the tires leaked. First time from the New Castle, DE location. This time the one in Elkton, MD. I have to put air in the tire every three days. I took it back and of course they said there is no reason it should be gone flat. Actually the employee found it amusing. I don’t I have to stop every three days to put air in a supposed brand new tire. I had a problem with a used tire and they took care of it.
I previously tried to order a TV on Thanksgiving at 2:30 in the morning. I had it in my cart and shopping for other stuff and when I got done went back to check out and The TV was no longer in my cart it said they was out of stock my problem was I had it in my cart they took it out when I put it in my cart I feel like it should have been secured
Walmart seems to have a policy that only lets consumers contact the store that we are having problems with. I have sent 3 emails and gone to the Walmart in Central Park, VA and have received zero replies back. The store manager Betty Critz is not a customer friendly person. By being only able to contact her store all problems are just ignored. Walmart needs to have a the minimum a district manager that customers can contact. I have already cut my CC up and I will pay more money any where then go back to a Walmart.
I have a customer service agent on Walmart.com and his name is Jen who does not know how to look items up online when the sku # is given and the correct name of item is given. Had to repeat the item (TCL 32S3750 32″ 720p 60Hz Roku Smart LED HDTV) By: TCL Walmart #: 554366682 Jen then asked me again to repeat the information to him to give to Ernest his supervisor. I had to ask several times for a supervisor. Jen needs coaching for customer service phones. He also puts customers on hold when they are speaking to him. I would have done this order online, however the site keeps crashing!!!!!!! He came back on and said that he manager would call back. I said that I would hold because I have been told that by Walmart before an no call back. I have been on hold for over 35 minutes. Jen has never checked back. He discounted the call. VERY POOR SERVICE!!!! You really need to coach your people!!!
The walmart in, Huntingdon, tn. has the worst shoe selection i’ve ever seen , had to go to the walmart in milan !
Hi I am not happy at all about 2 things with Walmart in Plymouth NH. why are they open on Thanksgiving Day that is family time not work time my cousin has to work because your Walmart will not or do’s not close down for Thanksgiving oh ya and Christmas Day also thank God I do not work there because I would put up a big thing about it and call the news and put it on TV. why is it that all over place close down but Walmart has to be open do’s the CEO care about family time and life or I guess not. This is why I live in MA. where we have a state law and ever time I go to see family in NH. my cousin said I have to work because of WLAMART will not close down for one day wow how low is that very low. And another thing I have a bill from my Walmart Credit Card say I have to pay a bill I did not do because I do not need to say at hotel if I stay with family and if I live in MA. why would I stay in a Hotel next to me in RI. that dos not make no sense at all. I got a bill in the mail from the Hotel and I said what no one get a bill in the mail from the hotel I’m sorry and the Hotel told me to call my Credit Card and tell them and I did there been a investigation going on for all most a month know can please take off the $ 676.34 off my bill Mr. CEO and the Hotel was Comfort Inn 2 George St. Pawtucket RI. 02860 phone number for there is 1-401-723-6800 the manager is Mark and if I live in Attleboro MA. that’s next door to where I live I do not need to go or would I ever stay at a Hotel. Thank you MR. CEO. I hope you can take off the from my bill because I am not pay it and I can not I do have the money to pay it all off. See I have a Credit Card for just for Emergencies or if I really need to get thing I really need other than that I do not use my card. I am piss
Here is another complaint. The call center for walmart.com only knows how to lie. Tried to buy an item for my granddaughter and doesn’t give an option to add to cart. It doesn’t tell you that its out of stock and doesn’t give an option to get an email once it is in stock. the representative first said that i have a registry account that I could go on another account to buy the item or do another account. then was hung up on. called back and was then told it was out of stock but doesn’t tell me that on my end on walmart.com. i was not signed into my account. wanted to just tell me it was out of stock instead of answering my question on to why it doesn’t tell me the item is out of stock or when it will be close to being in stock. doesn’t give an option to let me know when its in stock so now i have to go online each and every day just to see if i can get the item for a christmas gift for my granddaughter. such bad customer service at the call center and terrible for the web site not to give the options since its so close to christmas and pray i don’t have to get something else for someone that is hard to get for.
A COMPANY WHOSE CORPORATE OFFICE CANNOT BE REACHED KNOWS ALL TOO WELL THERE ARE TOO MANY COMPLAINTS TO HANDLE. TOO MANY COMPLAINTS=BAD CUSTOMER SERVICE, CUSTOMER SERVICE + DISHONEST COMPANY =WILL ALWAYS EQUAL DOWNFALL. YOUR SUCCESS IS LIMITED. ALTHOUGH WALMART IS HIGH RIGHT NOW, THE DAY WILL TOO COME OF YOUR DOWNFALL JUST LIKE EVERY OTHER SUCCESSFUL DISHONEST COMPANY. CORPORATE, IF YOU’RE NOT HEARING THIS YOU HAVE ONLY WON YOUR CLIENTS WITH PRICES AND THAT’S NOT ENOUGH FOR REAL LONG TERM SUSTAINABILITY. THERE IS A LOT THE OUTSIDERS DO NOT KNOW ABOUT WALMART, BUT THE MUCH THAT IS ALREADY KNOWN IS ENOUGH TO KNOW THAT WALMART YOU WILL BE IN VERY DEEP TROUBLE IN THE FUTURE.
A SHADY BUSINESS ALWAYS GOES DOWN EVENTUALLY. YOUR SUCCESS IS LIMITED.
I been trying to get hold of some one from the head quarter of the Wal-Mart office.
zmXXXXX@yahoo
Hello. I am writing this email in regards to an unpleasant experience I had recently at Walmart on 1100 Lejeune Dr. Springfield, IL 62703. Store #3602
I prefer to start at the beginning of my visit to your store today November 10 at approximately 3:45PM as I was buying groceries for my family. Attached is the receipt I received for the products I did purchase that day as I was not there for any official capacity.
At the end of my shopping in the store I checked out at checker number 8 at approximately 4:30 PM. My check out experience was not pleasant. My cart was full and the checker lady ran out of checkout bags on her carousel and said in an informed manner that “I AM OUT OF BAGS”. Rather than help me load the bags in the cart for me the lady simply said she was out of bags. I was having difficulty with my credit card as I had an operation on my right hand 5 days earlier that made handling objects very difficult for me. My right hand was wrapped in heavy bandages and was very obvious to anyone looking at me. I ignored her comment and removed bags from her carousel as quickly as I was able.
I spent about $107.00 on this one shopping visit and unbeknownst to me my wife was in the store earlier with my daughter and spent about the same amount for my daughter’s family. I left the store and loaded my products in my car. When I finished I had to return to the store to use the rest room. I have heart disease and my medicine does not allow me to wait very long to use the rest room. On the way back into the store I noticed two customers reaching over a motorized cart that was parked directly in front of the Redbox kiosk touch screen and was not easily accessible to your customers wanting to rent or return a movie. In order to maintain a positive customer experience at any Redbox locations the kiosk must be clear of obstacles and obstructions to the kiosk.
I removed the cart by lifting the basket in front of the cart, turned it to the right and moved it over about two feet so the customers could have total access to the kiosk. I did this because I am the service technician that repairs and maintains the functionality of the kiosk. Moving the cart in this manner was told to me by previous Walmart employees in the event the cart had a rundown battery.
In this instance I am off of work on medical leave and was not in my regular Redbox uniform. I was happy to assist the two customers that wanted to use the Redbox. I then went to use the rest room. When I came out of the restroom I was confronted by a short young lady that proceeded to accuse me of trying to vandalize the motorized carts. I was shocked and appalled of her accusations especially since she had not seen or been involved with the accusation she made against me. In no way can my physical condition allow me to harm in any way a motorized cart as big and rugged as your motorized carts are, nor do I have the strength in my arms and right hand to cause any damage to these carts.
I could see clearly this young person was very inexperienced in her management position and publicly chastised me in the middle of the walking area in front of the self-checkout lanes in full public view. This in itself was a good indication this person needs more people training. As I am a professional person I did not see the need to argue the matter and quickly apologized to this manager and left the store.
I love Walmart and I and my family have been a loyal customer for every year Walmart has in Springfield and as many locations around the state of Illinois as my work causes me to travel. Every city I travel to I purchase all my product needs from none other than a Walmart store. This unfortunate incident can be rectified by a simple apology from this manager. If I could meet face to face with this manager and receive an apology from this person, I can forgive and forget. I can’t imagine not going to a Walmart at some time during my work week for any and all the products I need and use as well as my family and friends. Please let’s continue our good and solid relationship for the many years that we have had. I believe the manager who insulted me as if I were a common vandal needs to personally apologize to me at the earliest possible time. For the most part I and my family can give Walmart a 10 on a scale of 1 to 10 as 10 being the best in service, products and pricing. Thank You for your consideration.
My son, daughter, and I was in the Wal-Mart store in Rawlins who last Tuesday night. My daughter and I was looking at phone prices my son was in one isle over I called for him and he did not respond so my daughter and I went to look for my son and he was on the floor not breathing. Eyes wide open so my 2 yr old daughter tried to get him to responde. And he never did I ran up towards the registers screaming for them to call an ambulance they was looking around like they was lost I told them I think my sons dead they called the ambulance and then the cops showed up the ambulance guys rushed back to get my son the ambulance guys asked him if he was ok to go home he fell and hit his head which nocked him out and they didn’t take him to the hospital to be checked instead the two officers that showed up wrote my son a ticket for shoplifting a power cord I naught at dollar tree that morning and for stealing a brand New battery I got off Amazon. I called our Rawlins Wal-Mart and ask for a copy of the tape so I can see and they said they didn’t have it I have to call the police department
I have called my attorney and I am filing a lawsuit against Wal-Mart and Rawlins police department for this incident that happened to my son inside Wal-Mart and he was not cared for he was only treated as a criminal and charge for shoplifting for something that was not stolen it was what I naught him earlier that morning who is innocent
Store 2131 Joseph and ciji were very short and rude. Black ops game release central time. Rudley refused to sell me the game. I called 1801. They are selling it. That manager called this store. Joseph was rude to him as well.
This is unacceptable behavior for either of the being in management position.
This has wasted an hour of my time now. I don’t understand why they are still refusing other than they would look bad in front of other customers.
I am done with this site and am going to another to express my extreme displeasure of this Walmart lack of communication and willing to make a call and check anything out.
You really need to go down to silver city new mexico and help that walmart very rude and nothing but kids running that store very dirty i think everyone should be let go
Dear Wal-Mart,
I was in Gilroy, California and had my oil changed at that store. Drove back home to Missouri only to find that I needed another oil change. Took my car to the Wal-Mart in Nevada, Missouri only to be told that they would NOT change the oil in my car because it had been over filled. When I told them that it was done by another Wal-Mart they called the Manager to see what to do. They changed the oil.
However, I immediately called the store in Gilroy, CA and told them what had happened. There the manager on duty was rude and basically calling me a lair. I read to him straight from the paperwork from his store and told him that Wal-Mart will be responsible for my car. He then responded to me by telling me that some cars do take 6 quarts of oil. My car even with the filter changed NEVER TOOK 6 QUARTS OF OIL. He then asked for the VIN number from my car. I gave it to him. I also asked for a refund for the oil change. He called back after finding what I had told him to be the truth and said he would get the refund send. I have NEVER SEEN THAT REFUND. Now to add insult to injury my car is leaking oil from ever where. It never did that before either. I want Wal-Mart to stand behind there work and fix my car. I will not EVER
I am from Blackstone, Va and I have a complaint about the drugstore at the wal-mart center in Blackstone. Today I went to the dr. and he faxed my prescriptions in about 4:30, 4:45. I came home and when I arrived at Wal-mart around 6 my prescriptions were not ready. I informed the lady at the cash register that I had to meet my daughter and grand kids for supper that they were already at the restaurant waiting on me and I wanted to know how much longer it was going to take. She informed me not long because they close at 7. REALLY.
I stood there for about 20 minutes waiting. I asked the cashier again how much longer and she said she would check in a minute. She kept calling people up to her and handing out prescriptions. I said I’m leaving that this is the slowest place ever and it was no since in it what so ever. There was three people behind there working filling prescription and the cashier.
Needless to say, I left wal-mart to go met my daughter and grand kids for supper without my medication that I needed. I was diagnosed with sinusitis, pharyngitis, and bronchitis. YES I NEEDED MY MEDICATION. DID I GET MY MEDICATION???? NO!!!!!
I WILL BE LOOKING FOR ANOTHER drugstore SOON. IF these employees can’t keep up with filling the prescriptions in a timely manner then maybe the drugstore needs to stay open all day long and the employees take turn with lunch and break time so that someone is always working to fill these prescriptions at all time. OR either hire more capable employees who can do the work in a timely manner.
My prescription today consists of a z-pak or (Zithromax Z-Pak250 mg tablet) that is already pre-packaged and 1 tablet Diflucan 150 mg tablet. Really. How long does it take to process it, print the label and place it on the package and fill one tablet????
I’m not the only one who is having this trouble with this drugstore.
Something needs to be done and fast to improve the quality of work that is being done and in a timely manner.
Thanks.
Thank you Walmart for doing such a great job that you are doing
Went to walmart on fort union in cottonwood height utah . Got to the check out stand and Given rude looks and attitude from the cashier who took my bill and said she’d be right back . Then she and another older guy came over and said that they could not accept my money because it was fake . I asked if they used the money marker on to verify the cashier then said that she doesn’t know that that is. I then left to go to customer service the woman there said it is real but to hold on . Then she when and grabbed the same old man he then got rude with my sister and I . So I asked for a manager he then left and grabbed Derek the assist manager who said . We can not accept YOUR money ! I asked how he knew it was a fake he said the water mark “holligram” and money strip are not supposed to be there . I pointed out that this is how to tell it’s real. Derek then said rudely that they were not going to accept it. I then said ok call the police I’ll wait . He asked why? I said we have fake money on our hands here . He then stated that we’er not saying you committed a crime ju st refusing to take YOUR fake money . OK so let me get this straight you guys don’t have money makers which is illegal not to have in your stop as per walmart Corp and any other company that accepts big bills and you don’t call the police for fraudulent money . When you have to report to the police any time you get receive fake money . OK I’m sorry Derek but you obviously don’t know anything about walmart policy or utah state law . Thanks for pissing me off and being super rude, And being racist .! Also learn your money and how to tell fake from real chevron marked it and it was real . Thanks for being lazy
I sent the Airport Thruway Walmart the below email but never received a reply; so, I am now sending the email to you.
My sole purpose for entering Walmart today was to purchase some beer and quickly return home for my BBQ. I wasn’t in the store 60 seconds and here comes one of your plain clothes store stalkers lurking around me pretending to rearrange the wine immediately behind me. Now when he was further down the aisle I didn’t pay him any attention. But when he got less than three feet from me, I thought this was odd. I knew exactly what I wanted; but, I decided to linger to see how long this individual was going to watch me. After a couple of minutes, he decided to leave; so, I selected my item and left. I got about ten feet from the beer isle, here comes another store stalker (He was not a shopper. He was dressed like the first guy.) Apparently, the first one had called for backup. While on the phone he passes me, stares straight at me and my shopping cart. I turn to make sure I’m not imagining all of this and sure enough; he turns into the beer isle! Unbelievable! Your employees never cease to amaze me. Just once I would like shop in Walmart for more than five minutes without having a tail placed on me.
2801 Airport Thruway
Columbus, GA 31909
8236 5713 9537 6609 1809
10/24/15
12:38
I work for Dr. Elizabeth Thomas DO at the Walmart Vision Center at store 2751. On 10/26/15 I witnessed first hand that Walmart does not care about their patients that they bring in with low pricing. Jonn Hale came into the store and informed Dr. Thomas that they were not going to renew her contract for next year. That’s fine Walmart has the right to do that, but her contract was not renewed due to a personality conflict between the Dr. And John Hale. He was so disrespectful and condescending that I was appalled they would treat another person like that yet alone a Dr. What does concern me is that it appears as though Walmart does not care about their patients and their medical outcomes. So my recommendation to all people who are considering building a relationship with an Optometrist at a Walmart store, don’t go there. They do not care about your health and wellness. From First hand knowledge .
I am in shock and disbelief ,today I was shown a picture of Israeli
(IDF) soldier Halloween costumes for children that Walmart is carrying. Given the fact that innocent Palestinian children are being massacred by Israeli soldiers shows distaste and disgust for Walmart’s reputation. With so many loyal shoppers I for one spending an average of $700 A month on purchases from Walmart ,will be spending my Money elsewhere as well as millions of others who see this as disgrace and disgust .I for one will be a lost asset to your company if these costumes are not taken off the shelves. America is based on compassion for others. To condone what IDF is doing makes me shake my head in disbelief .
Go f*** yourself
I have been a loyal customer for many years I have one Question. Why dose the drugstore run out of medicine..I have switch to Trenton Store in FL it’s closer to me and the employees are very nice..however my husband must have his heart meds. Why dose this happens?…I was told the delivery never showed up..or called ..so I have to make a double trip back ,only to pick up another couple days supplies… Iam not pointing finger or assuming who at fault. it needs to be look into so it doesn’t happen again.
Is it standard practice for Walmart managers to retaliate against customers who complain by barring them from the store and threatening their jobs? I am a vendor who complained about the poor management practices of the manager of your North Vernon store #1157 and she had me thrown out of the store, almost causing me to lose my job. What is WalMart going to do about this?
What is WalMart doing to help its employees who lost everything in the recent flood here in Sumter, SC? I know of one case where an employee asked to go home when notified that there was a foot of water in her apartment. She wanted to salvage what she could,. She said management refused to let her go. She left anyway. She now has no home and no job. Seems to me this is one hell of a way to treat any human let alone a fellow employee. Does a high profit margin override any sense of humanity at walmart?
I have been an employee at walmart for almost a year and ever since I came down real sick they have been nitpicking at me I have had 4 surgeries 3 on my legs and 1 on my heart I didn’t know what was happening to me cuzI was always tired and falling asleep artwork and was really sick didn’t know about Sedgwick at the time until a coworker told me but I was written up 3 times and then today was written up for something I did do and I will take that one but when you are I’ll there is nothing you can do.They fired me today but before then I was told by other manager that they will make sure I never promote or move on to another store that person of course didn’t tell the truth so I just let it go because I needed my job.Ido have disabilities and was told that if I put them down then I couldn’t work.I am well now and was back to work for a month now and then put in for a transfer and then they bring up other stuff that happened awhile back.The way people are treated cuz they are sick is not right and that is why there is such a high turn over I really liked my job but it was ripped out from under me alls I wanted to do is go up in my job not be knocked down or nitpicked at and others feel the same way. The open door policy don’t exist in this one store you have bosses sitting in their offices and texting on phones and when they do talk to you it is just throwing the paperwork at you and telling you bye bye.The only time they are on their toes is when district is down or when district mgr is down I am sorry for writing a lot but I needed to get this off my chest along time coming.
We had a blackout here in Cleveland, Georgia 2 weeks ago. And we didn’t have electricity for 6 hours. But what I didn’t know that Wal Mart also didn’t have power at their store And they are but only 1/8 mile away from me where I live. . So I got to thinking about just how much money$$$ Wal Mart store had lost during that 6 hour blackout ?
Thousands of dollars would be my guess . Well in my line of business I build Solar Gardens of 3MW and larger .And it came to me that we could help Walmart stores and Sam’s Clubs all across the country by putting Solar Canopies in their back part of their parking lots . The first four (4) parking spaces on both sides along however many lines of parking area they have at the Super Stores all across the country . This would allow them to continue to have power for their lights , freezers , coolers, and registers . In other words, have power in their stores to continue doing business making money and being a service to their communities during a power outage !
** This is my Statement to Walmart Corporate Headquarters to allow my company ( Two Eagles Green Energy LLC )
to provide to their Walmart & Sam’s Clubs stores across the country to have that power to operate business during a blackout area to offer their services to the general public of their areas .
Sincerely , Robert Swisher / President & Co-Owner of Two Eagles Green Energy Corp. LLC.
I was in your store at 209 Lakeshore Parkway in Homewood, Al on Oct. 21st at 2:30 p.m. I went to Customer Service to exchange a pair of pants and to return some decorative light bulbs. It was an experience I will never forget. The employees have not been trained correctly in dealing with all the public. I didn’t have my receipt and instead of telling me they wouldn’t be able to take them back before they rang them up, I stood there and after they did that she said she would need a turnkey, so she called this woman named Kamulah over, she had an attitude to end all attitudes, she said no we cant take them, the a man showed up, they made me feel like a criminal of some sort, I am 76 yrs old and she was so rude. The employees in CS there were just like they were the judge and they made decisions as they chose too. I will never shop at Walmart again. It was like reverse racism.
We have a 2014 chyrstler town and country .iv always taken my van to my local walmart service department to have oil and filter changed,my van stared running like crap my engine is tapping, my engine light came on I took it to chyrstler to get it looked at,they found oil everywhere in the engine and oil filter lose, they tightened oil filter and we added oil to pervent any fruther damage called walmart that serviced our car, we were told to file a insurance claim .We filed claim 10/12/2015 at 4:00 pm at cocoa walmart,.On 10/14/15 from your insurance company it was a 2-3 minutes at most,we were told by your insurance company that because “chyrstler tightened oil filter (that was put on by your service dept and we put oil in our car (to cause no further damage to our car)that claim was turned down.Your insurance agent never looked at our car or the copy of oil changes we have done at Walmart
Or our invoice from chyrstler. We would expect more then being accused of tampering with our car.We still have a loan on car of 23,000 dollars and $$ for chyrstler to look into what other damage was done to the engine as it is tapping, this is not right we have invoices from our local walmart showing that only one quart of oil was added how is it that when you have a oil change that they only use 1 quart of oil when car holds 6 quarts,also when we asked what filter was used no one at Walmart service knew cocoa fl Does Not or ever carried our filter for our car! The filter that was found lose is still on the car,it was just tightened by chyrstler it cost us 119.00 FOR that to be done,now it will cost us $$$ to have chyrstler do a full exam to determine what damage was done to the engine and to take pictures of damage and to pressure wash the engine and under carriage of the car.We are both retired my husband is a veteran and amputee we need our van as we also have a son I care for that is handicapped, I am so upset about this.The insurance company you have here does not answer their phones. When we did hear from the adjuster his number came up on our ID as 0000.TO be treated so badly and a cussed of tampering with our car is totally wrong.
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I am furious. I had already contacted Brett Wiley, store manager, 6011 W Kellogg Dr, Wichita Kansas by email but with no courtesy of a reply and the situation of which I stated in my email to him remain unresolved.
Upon returning an item purchased at Walmart using a credit card and with the original receipt, I am told by a select few at Customer Service that the only manner which can apply to the situation is for a credit to be placed back to the card used for purchase. When I ask is for a credit on a Walmart Store Shopping Card (and not a cash refund though it should not matter) I am told I must have the credit card or they can offer no other solution.
I have read with complete understanding Walmart’s Refund Policy and all related terms and conditions and find no prohibition in your policy; stated nor implied.
I fully intend to direct this recurring issue with Management level personnel of each provider of card issuing institution’s from which proper refund method has been rejected.
Refusal to issue a refund to a Walmart Store Shopping Card defies all principles of logic, financing, reason, and most importantly…customer satisfaction
From the look of things, it doesn’t look like Wal-Mart is repsonding to any of the complaints on this website. I visited the Wal-Mart located at 3580 Memorial drive Decatur, Ga 3002 and Suzanne Prather is the manager. Upon check-out there were lanes open but each had about 10 people waiting in each line.I got in the lane which jokingly says that its an express lane but its clearly not. I counted 9 employees standing around the cashier area doing absolutely nothing and one of them had their phone out texting the rest were socializing as if they were in a club. I watched two managers walking in this same area doing nothing. One of the managers looked like she was ready to go to a football game. She had on a falcons hat and the falcons jersey with a crooked red and black wig and she was popping gum like a cow chewing grass. This was completely inapproriate for work not to mention, shes supposed to be a manager setting an example for her employees. I sat in line for 28 minutes before I made it to the register to cash out my things. The employee that was working this so called express lane byt the name of Michael Wilson, was very rude to everyone. I watched Mr. Wilson talk so rudely to a customer by telling him “I can’t give you anything for free and I ran your card four times and it not my problem” the customer asked to use the phone and Mr. Wilson replied by saying, “we don’t have phones for customers most people have cell phones someone might let you use the phone in customer service”. I thought this was very rude to say to a customer. As her began to cash out the next customer, he began to talk to the customer about the previous customer and how he thought he should have checked his card balance before getting in his line. They lady he cashed out had a 100 dollar bill and she wanted the change in diffrent increments and he told her, “I will give you what I can but I can’t give you all my change”. I’m looking at this employee like “is he really acting like this?” As I approached the register he continued to tell me ‘I’m handling htese people one at a time”. I never responded as I was ready to leave the store. I just gave him a look of disgust and waited for him to scan my items. Mr. Wilson has absolutely no business working with the public. He is a bitter OLD MAN who doesn’t know how to work with the public!!! As a long time -Walmart customer, today’s experience has led me to believe that the company no longer cares about customer service and money is the ultimate goal. I only shop here out of convenience. After this experience, I will drive further to go to KROGER or TARGET . The customer service beats you all hands-down!! ALL of your employees need re-current training in customer service and ALL of the employees need a better dress code. If the company thinks very low of the employees what makes you all think that the employees would are anything about the customers? Will never shop at Wal-Mart again!!! No morals, values no respect for customers just interested in your wallet!!
I’m a maintenance associate at store 2286 and I feel that we don’t get the responsibly we need to do our job why waste time trying to get a manager to open the compactor to throw out the trash or if there is bottles to get rid off we have to bring it in back of the building and if the fence isn’t open we have to go back inside to find someone to open it again wasting time it’s part of or job to do these things we should be given the responsibility to do it our selves.
double charged for and order online Download I will never buy online or support Walmart for their deception and the fact that you go back and forth with customer support and your fininacal institue
How long can Wal-Mart keep you on a no rehire list ???? some people do like working at wal-mart but wal-mart just wants to punish you for ever now i cant go back cant get a job. i have not worked for walmart for 4 years if i,m a good worker and i screw up and yell at a coworker. it shunt haunt you for every .Even killers @ drug addend @ thieves
get a neither chance to redeem there safe. but walmart has kept me from geting a job do to bad reference. YOU NEED TO CHANG IT FOR US THAT NEED TO GO BACK TO WORK PLEAS DO IT ASAP I,M ONE THAT NEEDS IT NOW.I HAVE NONE MY TIME 4 YEARS thanks.
First, learn to spell. 2nd there are other places you can go to find a job. After 4 years I would think you could take a hint. They don’t want aggressive people working for them. Move on.
Wal-mart charged my bank account twice within 60 seconds for over $200. The first charge was legit. Cash officer said bring in paperwork and we will correct it. I stood in line for an hour only to be told the person I spoke to had incorrectly informed me. Sooo, my money is tied up and neither the bank nor walmart will do anything about it!! I wasted my time and gas due to an untrained or incompetent employee. In any case, Wal-mart SUCKS!! Customer service is seriously lacking. Thanks alot Pinellas Park Wal-Mart for nothing! I will not spend one more cent in wal-mart!! Thank goodness Target is available and cleaner!!
Ok I’ve got a serious issue with the Walmart in Georgetown sc 29440. I want to know how they tell my mother that she will lose her job if she doesn’t come to work, if she wasn’t blocked in. I do believe in a state of emergency it is against the law for that to happen. I will be going to the labor board and a lawyer about this. My cell number is 1(843)359-**** give me a call as soon as this is received or there will be a lawsuit presented to Walmart. I do believe family comes before anything. She should have been able to get her family to safety before its to late. So contact me as soon as possible so maybe I can get my mother, stepfather, and little sister to safety before it to later.
Sincerely; f*** you
Richard Soles
on 9/30/2015 i letitia middleton was released from walmart for the following i was doing my job as a maintance assoicate while clean the bathroom a purse was left in the bathroom i did not pay it anymind thinking who ever left it would come for it a few mins later i was called to the add office a male police and a manager was there he ask to check my lunch bag i said yes then he check my back pockets found nothing and told me to go back to work then 10 to 15 mins later i was call to the add office again was told in these words by a group of mangers and supervise you have the money you got it you need it for your daughter i replied no i do not then i left and sat in the break room 5 mins later on of the managers named mrs kim came and ask me for my badge and vest and the another manager told me i no longer work here i need to sit upfront of the store i did (everything i am say is on video) when i went to get my termination paper it says i was question told if i walk out the build that is grounds for termination that was never told to me and that i walk out the building left my badge and vest witch while i was in the break room miss kim came and got my badge and vest i did not walk of my job why was i let go i know this is unlawful termination my lawyer says try to resolve this if i just want my job back before i go an further because the video say one thing and what they put on paper is a lie who should i talk to ps another assoicate turned in the purse and she is still there
Me an my wife went into Walmart to return a phone that was bought Oct 2nd here in Springfield, mo on Kearney st the co manager derrick was very rude an refused to return a defaulted phone because we lost the reciept an after another manager told us that she can print off the reciept after trying to explain to Derrick the comanager he then raised his voice to us called me a XXXXXX an told me to get my fat f****t as out of his store so we left an had to walk home wit me being on oxygen an nt being able to walk very well I want something done he mentally abused me in front of other customers its suppose to be customers sadifaction guarantee an this was nt the case if this is the kinda of employees u guys are gunna hire then u guys will end up losing a lot of business me an my family an friends do most of our shopping there its only right he loses his job
I am looking for the contact person or number for HR for past employees to contact.
I was an employee in the past and was asked to quit for the hiring of the company “Wal-Star” in my store at the time.
I am requesting information as to if I am allowed to return to the company and continue my career with the company.
I am currently attending ITT Tech in Tucson, AZ in the Drafting & Design Associates program, and currently looking for employment.
Mr. C. Douglas Mc Million CEO
WalMart Stores Corporation
Mr. McMillion,
As a shareholder and personally having met Mr. Walton in Memphis in the 1970’s and offices in Bentonville, Arkansas. What a real American Success Story and the most significant of the 20th Century.
The organization has transformed into a Company today Looking for Answers, Not Developing the strategies and implementation pro actively. This is due to not understanding
the surrounding, culture of its customers, economics in general of the World, people, trends and most of all the employees that are not trained, and are Not American for which the Company for so long prided itself on.
Donald Trump said it Correctly, Bring Back America to what it was. This is the same formula that Walmart needs to address today. It doesn’t need layers and layers of executives to figure out where the CEO and Board of Directors have ruined once the best stores and operations.
Our vision and input has been consistent for several years, explaining the facts that Walmart simply ignored, and still has its focus in different directions. Not on its merchandise, declining quality of stores, infrastructure, shopping carts old outdated and dirty in each store.
The Lighting and Floor Fixtures are late 1980’s and are totally not up to the standards of shoppers today, narrow isles, grocery fresh produce empty and display like we have never seen. Wrong approach and fulfillment at any produce area in a grocery never is EMPTY.
Your Uniforms say Proud to be a Walmart Employee. It May be true, but the Uniform looks like a german style uniform Not Happy, Inspiring or the current look in employee shirts or uniform vest. The embroidery is expensive and not compelling enough with your color choice.
The Cashiers and surroundings are not uplifting enough to have a customer in line or shopping to be distracted to buy another product and product. That is the opportunity that you have singularly missed, COSTCO is plain but the intense SKU’s offer the best of the best and it is compelling and your check out is several times over what you originally came in for.
Last of All, Yes the customer in Walmart isn’t the same as Target, Costco & Home Depot, the difference Walmart has’t branded itself to cross over to the population allowing the middle to better income clients to shop in comfort.
The key determining factors are;
Entrance very unattractive and dark
The Shopping Carts are Old and Outdated
Lighting in Stores
Clean Environment to Shop in
Very congested in the main corridor along the front of the store
with outdated fixtures, displays over done and to many hanging
items from the end caps to catch on to clothing and or children
Merchandise looks dated and displayed in dark and not friendly
environment
The difference when shopping in Target or other stores in the same category
the smell of the food is vented correctly, and your SUBWAY smell takes you
over to the point of leaving that area quickly or just leave the store.
Smell and orders are proven to be a distraction and destroy the sales floor area
with penetration of smell and odor.
The HVAC system isn’t able to compensate so in essence the specialty companies
that control this area need to be part of the Walmart changes.
Customer Service area is congested and placement is a turn off when you arrive
in the stores.
Architecture, Company Culture and staff meeting on the floor are never appropriate.
Westbury Long Island Store Old Country Road has a lot of potential, since the 3rd largest volume Costco is next door. The cross over is non existent What does that tell you.
Steven LeVine
Chief Strategist Global Development Architecture & Development
New York, New York
There has many instance in your Walmart in Lihue, Hawaii while using your credit card or debit cards. Once you use them at the check out and try to use it somewhere else your card gets denied. When check with the banks there are several charges on your card from Walmart.com in Georgia with purchases of huge items. The bank then have to stop payment and issue another card, which is a terrible inconvenience to the card holder. You need to something and quick or we will take action with the attorneys and the media.
I contacted the Mason, Ohio location on 9/24/2015 to inquire about my on line order shipped to store. The male I spoke to in electronic dept was unwilling to look my items unit he computer. I explained I did not receive the email and had checked on line as saw it was in. He said well them it’s here I didn’t have to look up. I asked him numerous times to look to verify. I asked his name, he refused to give to me. Saying I was rude and he did not have to tell me. I told his it’s very easy to find who you are since I have the time and you are in the dept. I hung in and called to speak w manager. I spoke with Mark Hayes. He took my info and said I will follow up and let you know. He seemed to be blowing me off, spoke very quickly and was hurrying me off phone. I did receive call back next day. I was told that the issues was addressed. I felt like he was just saying something to get me off phone. When I told Mr.Hayes I most likely will not give my business to Wal Mart anymore he said ” that is your choice” he hurried me off phone again.
Tire center closes at 6:30 on sunday (we called and asked and said as long as we get there before 6:30) and they tried to deny us service at 5:45. I was told by a employee the tire center basically stops accepting costumers when they want to. (The employee ALSO thinks that is ridiculous) They also tried to deny us on “we have custom rims”. After a back and forth with the assistant manager for around 5 minutes (who was the one trying to deny us) they finally gave in and only did one tire even though when I called I asked if all four could be done and the employee said yes. They have lost my business.
This happened at 40 Drury Dr, La Plata, MD 2064
Store number unknown
If read I would like some contact from a corporate official before I put in a BBB complaint.
Unknown assistant manager, I will give a description when contacted.
A few days ago I made a few comments as to the Coshocton County Store . Today I received a call from Connie . She ask what the issues were . I ask her if she had walked the store . If such was the case she would be keenly aware of the issues . I did expect your quality control or others to be assign to audit this store . If your management origination can not perform such advise by e mail and I will walk the store and take photos and forward to your management origination . Being doing your origination task for you . I expect more from Walmart that is if Walmart wants the wife and I for customers . We do not need to shop at your store if we can not find what we want . I think its a I cant see the forest for the trees . I will look to your reply . Thank you . Richard
I have been trying to get in touch with the Corporate Office to see if you can clear this up. In the month of March I was released from Walmart store 2088 for a charge that was handed to me which shouldn’t have never happened. This person turned me in for a harassment charge which is not true. I was told what she said and that they had films of it which I never got to see. I wasn’t allowed to say anything but to just write it on a piece of paper. This was totally wrong. I didn’t do anything to this person or touch her. Sure I get the shaft and booted out the door and she gets to stay. She went around teasing alot of other guys also and nothing was said to them. I was an employee for 3 years and my customers and fellow associates couldn’t believe I got releast. She was put on 3rd shift while I got the red flag of not working for Walmart again. I am asking you to lift this flag so I can come back as a cashier where everyone loved my work. The little kids are really going to be upset this year without Santa Claus who I also did for 3 years. Please let me come back to work at the 2088 store. Thank you
I am so frustrated at walmart’d credit card company!! My husband lost his job in June. I called synchrony immediately and asked to speak to a manager. I have called everyday asking for a manager and every day some rep tells me a manager will call me in 24-48 hours, but since June 24th, NO manager had ever called me!! It is now September 20th. We bought the job loss credit protection. They closed my credit card! Even with me still making payments, and my daily calls, they closed my acct!!! Sam Walton would never let his customers be treated so poorly!!!!!! I have all my phone records and all the hours I’ve spent trying to get this fixed and I am so upset! I had good credit before this mess! Just devastated!
Does Walmart ever answer anyone that leaves a comment on here or just a formal reply?
Didn’t want to leave anything if this is the case.
Hello i’m trying to reach the human resource department at wal-mart I’m current employee and there is so many shady things going on at the store that I work after been there 10 years they are treated like crap that’s why I need to speak with human resource to address this issues with them or my last resource will be drag walmart to county court and file a law sued they are violating my right as human and employee so please if you kind get to me at 619-677-**** thanks
They violated me to cuz I was so ill
I am writing this letter because I have saw an issue that came up while shopping at Wal Mart In Breaux Bridge Louisiana and after what happen I have to question if Wal Mart cares about the community or care about what goes on in their store. We have had two police officers killed in the line of duty by black and while in Wal Mart they had two black girls that work there laughing and talking very loud about how they were glad that these officers had got shoot. A white man walk over to tell them they were wrong that black or white they were talking about humans when in the girls called the manager of the store and the manager ask the costumer to leave the store. As a human I feel this was handled wrong and as a costumer I feel that Wal Mart doesn’t care how their people act towards and to the costumer. The staff in the Breaux store are rude will stand there when you ask for help and carry on texting ,laughing and talking to their friends who have come to visit.
I have had eyes rolled at me are been told to find someone else they didn’t know where something was at. They seem to have a group of people there that are hard worker but a bigger group of people that are being paid for doing nothing are to be rude. Many people need a job now and if Wal Mart would clean house at Breaux Bridge Louisiana the shoppers in Breaux Bridge would be happy to shop their. It is unreal what happens at this store and if Wal Mart can’t see that they have people that are bringing down this store then they really don’t care about the community and the people in it. If it were just two are three people doing this it would be different but we are talking about a large number of people. If I had been a mystery shopper I would give this store in Breaux Bridge Louisiana a big fat zero on costumer service and management .
I am looking for information about a fugitive that killed my son. His name is Christopher Ponce. I recently heard that WalMart utilizes the best facial recognition software available for their loss prevention department. I would like to know if it is possible to run his picture through your system. No matter where he is, he may be going to one of your stores. Is there a way that the Marshals service can do it? I would appreciate it if some one could briefly contact me, or call me at (813) 382-***. For more information please see findchrisponce for photos and information verifying my situation. Thank you.
I along with other contacted the media for allowing the Black Panthers to recruit member in front of your Hy 49 store Hattiesburg Ms for 2 day we have been told they will be allowed there again only media is notified this time there were pics taken of them and we are sharing all over Facebook Hattiesburg had 2 officers gunned down a few months back both leaving family behind. Never would we think walmart would put up with such actions when a war on officers is going on now officers killed every day by ambush. You need to put a stop to this we are burning the phone up at the store the act like it’s not taking place when pics show there in front of the doors Ms is a co sealed to carry state would hate to see problems happen at store we are hoping this info and pics go viral this action should never be allowed we will be phone numbers of Ark and Ms store to call and complain
Upon entering the Danvers Walmart, located in Danvers, MA 01923. I was thrilled to see such great prices & deals. While, I am a frequent shopper to this location, I do regret to say that after my shopping experience today, I will no longer shop at this walmart store and would rather drive to another location. When I was entering checkout I was not greeted or asked if I needed any help, since I had large furniture in my cart. Also, when I informed the cashier, that I had items I did not want in my cart, she rolled her eyes & told me to put them over there (she was pointing to an empty register in front of hers) When I asked her if she really wanted me to place my items over there, since having worked in retail previously I felt strange leaving my unwanted items at a random register. After I asked just to make sure, she sighed loudly and very rudely rolled her eyes, again. At this point I was feeling very uncomfortable, but I just continued loading my items onto the belt. When I asked if I needed to remove my large furniture item, she just looked at me, clearly irritated and grabbed a scanner gun. She then scanned my items and one of the items I grabbed rang up a different price than what the location of the item said. When I told her that where I found the item, (which was a hamper), the price said $9.99. She looked at me and told me well the price is $28.44. I told her that the shelf said $9.99 and she just directed me to someone else. However, when she directed me just told me, “Oh, well that lady over there (pointing to a group of 2 women) can help you..” I was not sure which woman to go to so I asked her which one, which then I received my third eye roll & my second aggravated sigh. She told me the woman with glasses could help me. When I approached the two women, one of them (Hope) was eating & continued to do so while I was talking. Then they told me that the price was definitely not $9.99 and basically thats all they said, they did not try to accompany me for the stores mistake. So, I told them that the shelf they were on said that they were $9.99 and there were others located there if they wanted to check. So they asked me where I got the hamper & I told them I wasn’t sure which number but I could show them. Then the girl with a mouthful of food told the other woman, “I know where they are.” Then the woman with the mouthful of food told me there was no way that the hamper could be $9.99 because it was Better Home. I told them that they should fix the sign to avoid this in the future. So the two women just walked away, and when I said I wouldn’t pay 28.44 for the hamper since it was marked $9.99 they said okay and the girl, still with a mouthful of food, said “I’ll take it from you then..” I left the store feeling ignored & upset about the way the staff treated me and the way the situation was addressed. I could not believe I was talking to someone with their mouthful. Also, I felt i should have been accommodated since it wasn’t my fault .
My better half has a past due account that I’m trying to pay .you all have sent it to a third party We have been on the phone for several hours to take care of this.Me not being able to pay the bill is holding me up from getting the bank to approve my loan for my house that I’m trying to buy
I don’t understand why waverly tn. Walmart employees are allowed to sit outside on the side walk. I stop in the mornings around 4:30 or 5:00Am on my way to work. Its dark and they look like a bunch of homeless peope .I am afraid to even get out of my truck. After sitting and looking for a minute. Please don’t share my name due to this is a small town. I’m not trying to cause any trouble just concerned. I don’t think this is a appropriate place for them to be taken a break.
I recently applied for a job at a Walmart Distribution Center and was chosen to proceed with the hiring process. After passing the physical assessment and drug screen, I failed the background check. I am 40 years old and have owned my own car dealership, been a real estate agent where I had keys to many houses, and have worked for worldwide corporations. Somehow Walmart and Sterling Infosystems (Walmart’s choice of company to complete the background check) has deemed me unqualified and ineligible to work in their warehouse due to an instance I didn’t even get convicted of when I was 16 years old. How is this possible? I’ve gone 20+ adult years without committing one felony, and I am labeled as someone not trustworthy cause my friends made acid bombs to blow up a couple mailboxes and I rode along with them, while being 16 years old?? My criminal record clearly shows adjudication was withheld, meaning there is no conviction and I didn’t plead guilty, I plead not to contest. Does Walmart really not believe in second chances after 20+ years? When I was a minor (be it charged as an adult, but clearly under 18)? I have a family, (2 toddlers) that I support and have chosen to be responsible and Walmart is making it harder on me cause of something I was affiliated with (but was not convicted of based on the adjudication being withheld) when so young and irresponsible? I’m in aw
I went to Walmart in Moberly Mo Lowes has Cottonelle toliet paper for 1.14 the Lower in my area didn’t have it so i went to Wartmart there was a smart mount lady name Kathy said no it’s wed is to another store in st louis and too much of a discount some people they will give the discount to and other they will not don’t discount to anyone if you’re not going to discount far all she went on the web with me because it was fron another city in Missouri that’s why
I recently went to Walmart on Atlanta Highway in Montgomery Alabama on a Saturday morning . 8/29/2015 at 8:00 AM to get my tires balanced one of the workers was so rude about saying they could not balance it I had to go inside and talk to the manager intern I got an argument with me trying to defend his employees I was trying to tell him that they were ruled in customer service and it went in one ear and out the other. They told me that if they’re bussiness was not good enough to go somewhere else. I did I went to express Oil . And got good fast customer service thank you Walmart .
I purchased a mainstay gazebo at the milford oh store in june of 2014 I used it that summer took it down in the fall stored it in a tote in the house put it back up for this summer and it is falling apart ther are holes where the velcore attaches to the frame they are not smalls holes the are big holes big enough to put a hand thru it is also starting to rip in other areas as well I contacted mainstay who wiil not help since it is over the 12 month mark by 2 months they refused to even let me speak to a supervisor I also tried my local store they also say they are unable to help I have also called Walmart 1 800 number they also have not helped as of yet iam currently on hold with them as I write this I spent $ 200 this item and would like to use it more then a season your motto is bringing you quality products saving you money so you can live better I would like to see Walmart live up to this statement I work 3 jobs to survive and don’t like wasting my money and I feel like I have done just that if you give me a email add I would by happy to send you pics of this product signed very unhappy… chan
I went to the Walmart on tanner Ln Clinton tn. My car was hit by a buggy. Now you all are saying that you’re not responsible. I’ve been battling cancer now for 4 years and I’m tired of fighting battles but I want my car fixed. I just got a winshield put in from a rock. Now I’ve got this big dent in my car. So please fix my car. I can’t afford another car. I spend around 200 a week there for food and medical supplies. Sincerely Betty Davis
I was wondering about your rules for the use of very faul language used by your employees in your grocery receiveing department of store #448. I deliver there all the time and the language that is used is very obscene. This language is used even with management present. I called the Walmart Dc in regards to this matter and was told I need to file a complaint on this matter. If this issue could be resolved I would greatly appreciate it.
Maybe, just maybe all the top management of Walmart need to think back when the company was not a company to the shoppers. Every store was for the most part a family store.The people working were friendly, helpful, and just plan nice. But now the people that are still working for Walmart corp. now treat the customers the way they are treated by Walmart corporation. I quess the CEO and all the upper management need to look back on the past and treat all employees the way Sam did.
To whom it concerns
I’m an associate at store 2610 I put in for the overnight CSM but got no interview. This morning another associate who also had in for the position signed the paperwork. I just want to know why I didn’t get an interview and she got the position. And I also want to know how it’s fair to me.
Sincerely Christopher Pack cashier at store 2610
To whom it may concern,
I am writing this letter to explain the experience I have had with you all. I ordered a dining room set and it came all broken. I called Walmart.com to have the item replaced/picked up and a week later nobody has contacted me to come pick up the broken dining room set. I called at least 3 times regarding this. The old set is still here and a new set came. When we picked up the new set it was all scratched up. I even requested to have it packaged better and It came scratched up. I can’t believe this! The second time and it’s still not right. We now have two damaged dining sets at home. I am at the point where I just want to throw both sets in the dumpster outside of our apartment. All it’s doing is taking up space here and pissing us off knowing we have two sets that are messed up. This is unbelievable. I will never EVER purchase anything from walmart.com and neither will any of my friends or family after hearing what happened to us. On top of it all, I called in to get help after the second dining set came damaged and spoke with a gentleman who told me there is no manager available and that one will call me back in an hour. An hour later, I didn’t receive a call, I had to call in and still couldn’t get ahold of a manager.
I am so upset and disgusted by walmart that I can’t put it into words.
Worst company and customer service and I am done with this company I thought was a good company. I was wrong.
Thanks for your XXXXXty damaged items and customer service! I will spread the word to all of my family and friends to make sure they know what to expect if they ever order from you all.
Don’t buy Walmart electronics, especially phones. I bought an LG 90 that when it had problems, I sent it in to returns warehouse, they sent me a phone they thought I should be happy to have, and now are very rudely letting me know that, and are requiring me to pay again to send this ZTE Zmax( the wrong phone they sent), back and wait without any phone til they send the correct one, if they do. Customer relations manager had the audacity to tell me I have a case, so Sue Walmart, but he’s gonna stand his ground. Perhaps I’ll take his dumb, unsolicited advice. I want my new LG 90 that I should’ve been sent, without further delay, hassle, or fees out of my pocket.
I have tried to contact Walmart several times and have not been assisted whatsoever. I have been having a difficult time and someone from my church purchased my family an $800 gift card to Walmart. I used the card one time on 8/5/2015 at my local Walmart. When I went to use it on 8/9/2015, there was only $10 available on the card. Upon investigation, I found that someone went online to Walmart.com and spent $600. I called Walmart.com , Walmart customer service, and went to my local Walmart. Everyone kept asking me for a tracking number on the order, and I do not have one because I did not place the order. No one can seem to tell me what the purchase was or where it is being sent even though I have the card still. Walmart has been of no help at all and just says there is nothing they can do. I am ready to go to the media because obviously gift cards purchased in the stores are not secure and anyone can spend the money without being caught. I have always shopped at Walmart but if this is not resolved soon I will no longer be a customer and will make sure I tell everyone I know about how I have been treated by this corporation.
It is big over zealist companies like Wal-mart that think they own the world. I want to point out one store in particular, Store #1712 in largo Fl. This store is filled with nothing but, poor mangement and lack of direction. The reason customer service is so poor here is because, the fire all the hard working people that they have a personal gruge with. I will never recommend anyone to shop at this store or any other Wal-mart for that matter. I will pay the extra to go se where else.
I am writing this contact post because I couldn’t sleep… What happen to me at you store located in Coal Township PA (WALMART 2481) was kind of the straw that broke the camels back… I’ll elaborate…
I shop at Walmart almost 98% of the time during the year. I by almost Everything I need from your store… The only thing I Don’t buy from Walmart in Lumber and other Building Materials..
However,, Here’s my dilemma.. I have to decide to No Longer to shop at Walmart because of Racist Polices your Coal Township Pennsylvania store practices.. Or continue to shop there until I really get FED UP and decide to pursue a Law Suite against Walmart…
I say this because I KNOW i’m a good and loyal customer of Walmart and I don’t feel I should be treated the way I get treated at the Coal Township PA. Store… I’ve contacted you in the past about White Employees in their early 20’s and 30’s calling me “BUDDY” instead of SIR when I ask them a question…
Especially when I’m a 53 year old Military Veteran. I spoke to The Manager, It stopped for a while but they went back to doing the same exact thing.. So instead of dealing with it again? I just don’t contact them in this store when I need something… I either don’t buy it? Or go to Wise Market if I’m really in need of The Item…
But that’s not what finally angered my to the point I couldn’t sleep… What really angered me was, I stopped in your Coal Township PA store today to buy a carton of… One Carton of Milk. I went to the self checkout section of the store where there was a white female standing in The Center of the floor watching the other customers…
Who were All White.. However, that wasn’t the problem… The Problem occurred when in stepped up to the self checkout register, She came over and made it Clear that she was watching me.. She STOPPED vaguely watching the other White Shoppers and made it Clear to Everyone in View that she was watching me…
She stood no more than TWO FEET AWAY and basically watched everything I Did… I understand that Employees must watch people in The Self Checkout Section… But when some use that part of their employment too specifically target specific Racial Groups too belittle and make them feel uncomfortable and unwanted in You Store? That pretty much crosses the line from protecting property to Outright Racism…
I’ve spoke to other African Americans in The Shamokin Coal Township PA. Area and it seem the same thing has happened to them… But to solve the problem? They just stopped going to The Coal Township PA. Store… and shop at WISE Instead… Even though the prices are Higher, and they offer less Verity and quality in their products…
I Promised my self that I would be a Life Long Customer of Walmart after I seen what you did for the people in New Orleans after Katrina.. The Was Just Plain BIG, AND WONDERFUL… But I don’t think I can take it any more at the Coal Township PA. Store…
The other problem is? Every Day At This Store WHITE PEOPLE NOT AFRICAN AMERICANS are in The Local News Paper for Shoplifting at that Store. I have YET to see ONE SINGLE AFRICAN AMERICAN in The News Paper for being caught for stealing from The Coal Township Store…
I think the only way to see for yourself is to send Secrete Shoppers from your Corporate Office… Because if you just call the manager there? She’ll Lie. You Really Need to see for yourself… Besides the fact that I think she is Racist Also… Because it seems every time she Hires a Minority Employee? The other Employees force them to quit by one means or another, And she does Nothing…
In Closing, I’d like to say. I love shopping at Walmart, and I love the things Walmart stands for and does for communities all across America… However, I really think you should send someone to The Coal Township PA. Store the Investigate… Because I would Hate to have to Bring Walmart into a Racism Case because they trusted The Wrong Group of People In The Wrong Town…
I would think it better to get rid of The Racist and save The Store and The Wonderful Walmart Brand Name. But please remember Any Human Being can only take so much when it comes to misdirected Hate and Discrimination…
Thank You for listening, Your Loyal WALMART Customer…
Sorry about some of the misprints.. I was upset when I posted and half asleep, and didn’t check too edit…
Jerry of Coal Township PA 17866
WalMart will not make a Rebel cake but will make and isis cake
I am highly disappointed and upset with your warehouse, considering the Halloween costume I purchased and paid extra for shipping was to be used to make a child’s dream come true, who is battling cancer at the age of five. It is incomprehensible that this big of a mistake could be made. To send a wrong size or even color is understandable, but an item that is not even comparable to the original purchase is not a mistake, it is reckless. I can’t even begin to describe my disappointment in this purchase. These types of careless mistakes should be brought to corporates immediate attention for examination in consideration of your consumers. Instead of receiving an adult size FROZEN character costume I received a child’s size s/p Power Rangers Dino costume.
Why would walmart under staff a bay that services 30 to 40 vehicles a day with only two people ? I believe this is a fare question
Aug. 2, 2015 7:07 p.m. St # 1476 manager Mike King, 1351 Veterans PKWY. Clarksville, IN 47129.
I purchased with cash, an 8″ tablet for $83.46 after taxes. A NEXT BOOK Ares 8. Upon arriving home 15 minutes later, I opened the sealed box. Unsealing the box inside the store, even with an employee present to make! sure the correct item was in THERE is evidently against store policy. I noticed that is was not red; the color I had chosen and that it was black and said “Amazon Kindle” . I called the store. This is docuimented. I was told to bring it in when customers service opens, at 7 a.m.
Meanwhile, I attempt to charge the notebook. After 4 hours, it will still not hold a charge or come on.
The following day I return the item, along with my receipt. 2 Managers, Jackie, and Paul ( they avoided giving g me they’re last names.). Refused to return my money or exchange my cash purchased product; insinuating that I attempted to place a different item into the previously purchased the night before item; the Next book Ares 8 box. This would be highly illegal and humiliated me I. Front of the entire store. I am not an electronics professional, but wouldn’t the Amozon be worth more anyway?
I waited for over one hour in hopes that your managers would at the very least exchange my item. They’re reply, “. The package was sealed when I purchased it, with scotch type tape, I might add. I left the store, after all , with a store as worldwide as Wal-Mart, I didn’t see the need to open the box, to make sure the correct item was in it. Furthermore, your managers said that would be against store policy anyway, making the item non resalable. Talk a out a cat h 22.
My request is to have my money refunded or my item replaced. I have the receipt, paid cash, and the in workable item that I suspect was switched into a different box during warehouse stories g, shipping, or otherwise. I offered to take a lie settle test, and even invited your employees to my home to search for what theybelieved I switched a malfunctioning tioned notebook, and tried to return it as a working notebook. This accusational assumption humiliated me in front of a store full of customers. Please correct this matter promptly. I will attempt to attach a photo of the receipt and the notebook. I feel wrongly treated in this matter. If by chance Wal-Mart chooses to ignore and disregard my public humiliation that I endured at your store, I shall A. Write letters and pay for the publications of the 2 local newspapers, B. I am a disabled combat Vet ( I showed these I.d.’s to your managers). It was obvious they hadn’t served they’re country, because as I pulled the I.d. out of my wallet, they didn’t even bother to look and verify. I’m speaking of Jackie and Co- Manager Paul. And C. My decorated Veteran status gives me free access to attorneys and hundreds of military veterans, from the wildest looking Vietnam Vets, to the young fresh faced boys from Afganistan. We will post up just outside your property line with picket signs. Not all because of my humiliation either, but back in the 80’s Sam Walton prided himself on American Made. That slogan made Wal-Mart the 19th largest GDP. In the world, according to the WTO. So, only 18 more countries do more business and your bigger than 90% of 3rd world countries! So, you see; I didn’t do this homework because someone put a wro g notebook in a different box costing me $85 dollars, in the last 24 hours. This is knowledge I already knew.
In closing, CEO’s. Michael Terry Duke Charles M. Hadley Jr., and C Douglas Mc Milan. I respectfully request an apology from store manager Jackie and Paul along with replacement or refund of the item I purchased, the Notebook. I request this sincerely and honestly with all due respect. I would not have taken this kind of time in writing this if I wasn’t serious about a letter and picket campaign, with lawyers peacefully protesting your managers aggressive actions and unfair business practices. I’m sure we can address ma y other issues, labor be I g one. So if I was wrong and had done something g criminal in nature, such as I have been the victim of with the purchase of an item that had an entirely different item in the box.
Please reply to my unfortunately cirXXXXstance with in 3 days. I believe this to be ample time for an e-mail reply. My obvious preference is the exchange of my item or a refund. I shall take additional action after that because this cirXXXXstane is wrong, it’s just plain, and simple wrong. Please make it right and all can be forgiven.
Sincerely,
Billy McCarty. (502) 500-****
ON AUGUST 1-2015 9:23 I WAS SERVED SOME PAPERS FROM A DEPUTY HE PLACE PAPERS IN MY HAND A LEFT WHEN I OPEN IT UP IT WAS WALMART PAPER TAKING ME TO COURT ON MONEY I OWE AM’NT GOING TO DENY MONEY I OWE WALMART BUT AM WELLING TO WORK FOR WALMART SO I CAN PAY THEM BACK MONEY I OWE IN 2013 MY HUSBAND WAS ADMITTED INTO HOSPITAL FOR HEART SURGERY HE WAS ON LIFESUPPORT FOR A MONTH I JUST DIDN’T HAV MONEY 2 PAY THEM BACK BUT AM WELLING 2WORK FOR WALMART SO I CAN PAY THEM BACK THAT’S ALL I CAN DO AM ON A FIX INCOME IT’S NOT LIKE AM TRYING TO GET OVER ON WALMART ONLY THING AM ASKING NOW IS FOR A JOB SO I CAN PAY WALMART BACK $4,448.00 MY HUSBAND IS SICKLY GOD KNOW AM TRYING AM TRYING NOT 2GIV UP ON LIFE THIS IS VERY HARD FOR ME PLEASE HELP ME TO SOLVE THIS MATTER AM’NT ASKING FOR HANDOUT AM ASKING FOR HELP FROM WALMART GIV ME A CHANCE 2PAYMONEY MONEY BACK IT’S SEEMS LIK AM BEGGING FOR HELP FROM WALMART CORP OFFICE REALLY AM ASKING FOR A JOB SO I CAN PAY YALL BACK THAT’S ALL AM ASK AM’NT ASKING FOR HAND OUT ARE TRYING YO PLAY SYMPATHY CARD AM ASKING FOR S CHANCE I DON’T HAV ANY MONEY WELL LET ME SAY IT LIK THIS I DON’T HAV $4,448.00.AT THIS MOMENT PLEASE WORK WITH ME AM TRYING THAT’S ALL I CAN DO MY PHONE NUMBER IS 2146841930
Today I was at your Walmart in Grand Blanc, Mich. and notice the prices there are higher then the Walmart in Owosso, Mich. whats the deal? You say you have the lowest prices and one of your stores is higher then the others. I think that is just wrong. I did ask one of the sales people why this way and he said because of where the stores are. Thats just wrong. Thank you Cheryl
I got an email that told me that Decor Flame Media Electric Fireplace 552851510 …was $131,99 but when I click on the item is a diff price $263.97
This is the response that I got from Help Wal-Mart:
Thank you for contacting Walmart.com. We are happy to assist with your request.
Due to bulk buying discounts, logistics costs, and competitive market-based pricing, our brick and mortar store pricing may vary from what’s shown online.
I believe I should get it for the price showed in my email. This is the same as if I went to a store and the price was mark wrong they have to give to me for that price.
Dear previous commenters,
Why is it that about 99% of the people commenting on this site are doing so to request a change be made at whatever Wal-Mart location they shop at, work at, or have an interest in but yet they can’t take a moment to spell correctly?
Why are there all caps comments? Why are you not using punctuation correctly?
What is wrong with you people? If you want to be heard at least try not to sound like a complete moron in the process.
Even worse, this comment box has punctuation and spelling editing built into it to help even the most moronic person figure it out.
The Wal-Mart locations in Dallas are incredibly cluttered, they often have aisles blocked by merchandise and even worse everytime I go into the stores there are two, maybe three registers available. It is so bad that the last time I went in I put m items down and left because the line stretched nearly to the opposite entry of the store at 11pm. Is management so incompetent that they are unaware that it is common sense to schedule more cashiers when there is always a very long line? Obviously the business exists and the extra employee is justifiable.Most Wal-Marts have terrible customer service, atrociously nasty bathrooms, and employees that seem so ignorant, or unable to comprehend basic tasks that I am starting to think you’re mentally handicapped individuals to get government subsidies. Perhaps it is a cruel joke?
Your managers at most locations throughout Texas since I am well travelled seem to have terrible low self esteem and suffer from a psychological problem. They strut around the store presenting themselves with a domination that even God himself should tremble at. They often have camel toes and a scowl on their faces, like angry bulldogs. You work at Wal- Mart, let me bust you down a notch. Please, get onto the sales floor yourself and assist your employees. You are not better than them, you are not better than anyone actually and this modesty and humble qualities should be enforced amongst staff. Nothing irritates me more than watching a Wal- Mart manager parade around the store watching long lines and customers who cannot figure out how to scan a debit card without assisting. The are like dictators, but of a pathetic failing nation of poverty and disease. Your management needs to be aware that they are to run a store efficiently,if that means they need to get into the slums (registers) so be it.
Dear Natasha,
In proof reading your comment I found quite a few grammar errors. If you are going to call other people morons for not being perfect maybe you should proof read your responses before hitting the submit button. YOU HAVE MADE YOURSELF LOOK LIKE A COMPLETE MORON!!! Obviously you did not use the punctuation or spelling that was built in either.
Oh and Wal-Mart sucks!!!!!!
Thanks,
Hollie
I recently purchased Sony ACID Pro 7 (PC) (Digital Code)
from walmart.com which I usually have no problem with. I was told that I would receive the code anywhere from 1 hour to 48 hours from the time of purchase. I checked back at the walmart.com site and it said that the code was sent to me on 7/27/2015. However I never received it. When I contacted customer service they were very unhelpful and I even felt a bit threatened by them. They had sent me 7 emails telling me the same thing that they were sending me the code and that I would receive it shortly (which it never arrived). One customer associate, Eva G., was a little threatening with me. She said:
“There are no returns or refunds on prepaid cellular phone cards and electronically fulfilled PINs or minutes. Please see our returns policy.”
This was in response to the statement that I had that when I spend $112 I would simply like the product that I paid for and that I was not trying to get something I didn’t pay for. If I cannot receive the product how is it ethical for Walmart to keep my money?
Eva G.’s response was unkind and not needed. After all, how would you feel if you spent $112 and received NOTHING for your money? You would not be happy and this would leave a bad taste in your mouth for the entire Walmart company as a whole. I realize that this code may come from a third party but that is not my problem. Walmart is the company that is selling the product on their site. They should be more clear about the expectations for the consumer before the purchase.
I just want to resolve this case. Please either send me my DIGITAL CODE to my email address or give me my money back. That is all I am asking. After all, that is no more than anyone reading this would ask.
Thank you,
Chris & Wendy Walker
I just want to add a comment regarding local wal marts in north east Ohio. The wal Mart in Chardon Ohio is the most cleanest and well stock store in the area. The store In Madison Ohio closest to Me is so dirty, messy thing laying around all over, never stocked on everyday items. I visited the Chardon store on July 25 2015 My 9 year grandson notice the diffidence between stores. We walked in to the Chardon store, he said, what a clean store as we walk thru the store he commented how clean it was and things were not laying around like the Madison store. So the reason I’m telling you this if a 9 year boy can tell that a clean store makes a nice inviting store. Madison store needs to learn for the Chardon store. Indeed the Madison is a VERY DIRTY AND MESSY STORE. Hope Managements of Wal mart will take action and clean up the Madison Ohio store.
Thank you
Middle east dont let Walmarts inn there full of XXXXX.
I understand everyone’s complaint on this site. I worked at the Wal-mart store in Hannibal, Mo for over 30 years!!!! Believe it or not I got fired on July 15, 2015 for what they call Gross Misconduct because I was giving outdated food to a charity called Feed America and I put outdated candybars in our assoc. lounge. I left the date on everything so Feed America receiptients and my co-workers could decide for themselves whether they wanted to eat it or not. I eat outdated food all the time. There’s a saying I’ve heard since I was little “waste not, want not!!! I’ll probably be eating a lot more outdated food now that I’ve been fired. I even questioned this procedure when I first started this job in Feb. 2011. But Dita Fox who trained me told me to use common sense and give them only food that I would eat myself and that is exactly what I have been doing for these 4 1/2 years that I have had this job. On TV not long ago they said canned and even some packaged food is good 2-3 years or even longer after it’s expiration date. The Food and drug administration makes manufacturer’s put a date on everything just to cover themselves and retailers. But they are the ones who are saying it’s still good past that date. For years and years people and the gov’t have been storing food in case of disasters. Even though they’re trying to say it had nothing to do with how many years I had in the company I know better!!! So does all my family and friends. They’ve all told me they know I’m the kind of person who would never do anything wrong. I could tell Carl Largent didn’t like me when I first met him. I was good friends with his wife when she worked beside in the Hannibal store. Her name is Maryann Largent. Other management knew we were giving outdated food to Feed America because they had to check the boxes randomly before feed America got them. Here are their names: Yvonne Thomas, (who is now store manager in CA), Sally Marquart, (overnight co-manager, Hannibal store), Christian Deter, (day co-manager, Hannibal, the one who finished the firing process), Jeremy Johnson, (day co-manager and gave me an excellent evaluation a few days before my dismissal). Dave Hinton, assistant manager, Hannibal). If you think I would jeopardize my job to do something I wasn’t supposed to do I would be a very foolish person. Plus jeopardize my retirement and my benefits, and my integrity and honest character I have built up after 31 years at Wal-Mart. And one last thing, I’m going to fight this all the way to the end no matter how long it takes!!! My husband’s and my friend’s and families have already been going to the store and getting angry with management and some have even written letters to the Home Office. My husband has been in the ministry as an ordained, licensed pastor for almost 30 years. He has preached in nearly 40 churches within 70 mile radius. He is already in the process of contacting every church he has preached in to gather more support from about a 1,000 people he has ministered to. Plus writing letters to newspapers and contacting local news media. We want an investigation into this matter of my being fired by Brent Moore ASAP!!!
YOU SERIOUSLY NEED TO DO SOMETHING ABOUT THIS EMPLOYEE OF YOURS WHO IS GOING ON YOUTUBE BASHING GAY PEOPLE WHILE TRYING TO PUSH HER BIBLE BS. THE LINKS TO HER PAGE ARE BELOW.
ALL WHILE WEARING HER WALMART WORKSHIRT. SHE EVEN REFERS TO HER JOB AT WALMART IN SEVERAL OF HER HATRED SPREADING MESSAGES. I WILL SEE TO IT THAT THIS VIDEO GOES VIRAL OF HER & HER VIDEO’S ARE NOT REMOVED ASAP. WALMART HAS A RESPONSIBILITY HERE. I’M A GAY MAN AND I, ALONG WITH ALL MY GAY AND STRAIGHT FRIENDS, ARE COMPLETELY OFFENDED BY THIS WOMAN AND THE FACT THAT SHE IS WEARING WALMART WORK CLOTHS. I DO NOT EVER WANT TO SHOP AT WALMART AGAIN KNOWING THAT THEY ALLOW THEIR EMPLOYEES TO SPREAD HATRED THROUGH VIDEO’S ON THE NET, NOT TO MENTION HER COMMENTS THROUGHOUT THE WEB AS WELL.
PLEASE DO SOMETHING ABOUT THIS MATTER. MY FAMILY, FRIENDS AND I WILL NOT BE COMFORTABLE SHOPPING & SPENDING MONEY AT WALMART UNTIL THIS IS RESOLVED. THANK YOU. HAVE A WONDERFUL DAY.
HER NAME IS – JANICE STRAUSBURG
I am having an extremely difficult time getting your expensive extended warranty people to make good on my claim.My tv is only nine months old and is broken down. Not only have they put me off every time I contact them, but they even lied to me saying someone was coming out on a certain date. Its been a month now and I am getting sick and fed up with it. I’ve always been a very loyal Walmart customer for many years, but that is rapidly changing. If something isn’t done real soon I’m going to have to seek help,maybe starting with the B.B.B.
I was an employee at the south post oak location in Houston Texas and I was wrongfully terminated due to I was hospitalized due to server chest pains which was later confirmed that my lung was collapsing and I had to have surgery where doctors actually had to remove the top part of my left lung I went in to the hospital on June 15th 2015 and was discharged on June 25th 2015 between the 15th and 25th while I was in the hospital not only myself but my mother and my partner also called my job to speak with someone to let them know what was going on when I called the Walmart associate line I always tried to speak with an overnight manager because I worked overnight but was only able to get actually talk to a manager the day after I was discharged and he told me to call someone in personal or come talk to a member of management so the following day I drove up there myself and took all of my hospital paperwork and doXXXXents to show a member of management that I was really in the hospital because I was really trying to keep my job I talked and showed all my paperwork to a assitant manager and was told that he was going to notify personal and if any other information was needed they would contact me but I never received any type of call I later was applying for medical assistance and needed confirmation that I was employed and that’s when I found out I had been terminated and I will take this matter to court if I have to because I was wrongfully terminated
I still have trouble wrapping my head around this. Flat out refuse to bake a cake with a Confederate flag on the front but will gladly bake a cake with the ISIS symbols and flag all over it. The Civil war ended 150 years ago but ISIS is RIGHT NOW and as we speak they are still beheading people. If Walmart doesn’t want to put the Confederate flag on a cake then that’s their option. But it was OBVIOUS that the second cake had middle eastern symbols on it and I question why the numbskull who took the cake order and the bakery boss didn’t question it. Take the time to maybe look it up to see what it exactly is. With the internet available it could have been found very quickly. Attention to all Walmart employees in the bakery dept,,,start paying more attention. Maybe Walmart should give an inservice to the bakery crew on how to recognize islamic and terrrorist flags and symbols.
m one very unhappy Customer.. I ordered this MP3 player on the 14th of July, and since then Walmart canceled my order, after taking my funds from my debit card, and also from my e-gift card which was issued to me to due to my product care replacement warrenty I had on my item.. Its been 1 week since this has happen, and I still do not have my product, nor do I have my funds back on my gift card.. I have had nothing but the right around with you guys.. I spend hours every night with you guys on the phone, and I get no wheres.. Im calling corporate today, if I dont hear back from you.. All i want is my $48.59 back on my card, or for you to issue me a new one.. You have my product that I sent back, and now have my gift card, but I have nothing in return.. Is this how you treat you customers, by stealing from them.. I will not stop trying to get this taken care of until i have what I should have from you.. Your customer service is full of liars.. Last night, one lady said I would have my egift card sent to me for $50.00, and I never got it, One rep said their manager would call me back one day at 9am, and never got call back.. I have gotten no wheres with you guys, and Im pissed.. So this is your final straw, you guys are the ones that canceled my product due to it being stuck in processing, and then you charged me, and Ive gotten nothing in return.. I give you until 24 hours to respond to this email, and get things straightened out, or I will go above and beyond, because this is not right.. Get this fixed now..
Why are we warned the head honcho’s are coming to our store,they need to see how it really is not the fake persona the store managers give them,if we want our store better they need to see how it is really like on a day to day basis so the issues can be fixed! Cloquet,Mn.
I am a over night stocker in Minnesota and the store I work at I was told by several associates that they turn the a/c off at night…..hello the night crew are about to pass out. We’re not dogs were humans just like the first and second shift crew are and if they expect us to work and get our tasks done in a timely manner then give us the cold air we deserve so we’re not sweltering because they wanna save on the a/c they are gonna have more doctor bills to pay because workers at night will be dropping like flies.I enjoy my job….I just wish somebody would understand our working conditions…..thank you for your time.I am being the voice for whoever else works the shift I work cuz I’m not ashamed to voice my opinion on the subject of the matter.
LIVING IN RURAL AREA, THERE IS NOTHING ELSE REGRETFULLY, BUT WALMART. AS A LAST RESORT I TRIED TO ORDER VA INTERNET ITEMS, NW THE TROUBLES BEGUN.
A) IN THE CANNOT UT PRODUCT IN THE ;BASKET,
B) TO PAY IS A TRYIG PROCESS
C) WHEN IS FINALLY DONE, NO EMAIL ACCEPTANCE RECEIVED.
CONCLUSION: NEVER TOUCH WALMART AGAIN. TAKE MY ADVICE!!!
a bottle of coke exploded in my cart when at Walmart and ruined my clothes. The store manager replaced the soda and what about her ruined clothes, we had a bill for$36.53 you would think they would cover this small bill. Customer satisfaction, repair and etc their store logo is just a bunch of crap, this is Walmart in Flemington, N.J.. Cosco store is being built they will lose our business and referrals.
Incompetent drugstore…Rude people….and their 1800Walmart line is a joke, called 3 x and they have no call history of my phone number. Doesn’t surprise me.
I LOVE WALMART COULDN’T LIVE WITHOUT IT
I will curtail my buying at Walmart store to only items I cannot get somewhere else due to being a top funder of the vulgar, immoral, perverted “pride” parade in front of young children in New York City.
Does Walmart really care about customer service anymore? The stores customer service is unacceptable. Walmart.com customer service dosen’t no anything and unable to fix issues. Maybe the media should be contacted to make all aware they no longer care and should be boycotted
I live in texas and I am certain that we have the worst Wal-Mart ever!!!.
They started out taking comp ads and every time I go in there they have a new rule. The lastest is that they do not take Mexican store ads any longer. There is an Aldi`s down the road that they do not except that ad either. They also not longer do brand for brand ads. It really makes me angry. If I can’t get the best deal at Wal-Mart why even go there. Our store also has a problem with inventory. It is either in the wrong place with the wrong price or the shelf is empty and stays that way for weeks at a time. I am at the point now where I would just rather go to another store and pay more for something that to give my money to Wal-Mart.
Dear WalMart; My son works at your Gibsonia, Pa store. At the end of the month he is to have brain surgery. His doctor called the manager of my son’s store and asked if my son could have some time off before the surgery so the my son could prepare both physically and mentally for this ordeal. The Gibsonia store manager said that it was impossible to let my son off work to prepare for his operation. He is on SSI and he only works four, four hour shifts a week. My phone number is 724-869-****. Any help from you would be deeply appreciated. Thank You, Kenneth R Ebel
I just have a very simple question. Does Walmart use BPA free thermal paper for their register tape ?
Thanks
Doug
I enjoy being able to order from Wal-Mart, it saves us from having to call people to help us so often because my husband and I are disabled! I order once or twice a month at least, animal food for dogs and cats and few other food products to bring it to free shipping. As of late nearly everything is damaged, cans are bent, orders are all thrown in the box together so cookies are mush, prunes were busted open and loose in the box, oatmeal and Pop-tarts ruined, just crushed. It’s like there is no thought now of how to pack, just throw in all in there and ship loose together, hardly ever any packing material anymore, if it was at the grocery store the watermelon would be on top of the eggs and bread, get it? Please have them do better, I can’t afford to keep throwing stuff out because of the poor packing. I did call the local store and complained about this and ask for a number to call they gave me a number that didn’t even work. What service!
Most people hate to go to Wal-Mart for us, the stores are full of shoppers and there are maybe 2 registers open, the wait is forever. Now you have commercials about finally paying higher wages, not much good unless you actually hire workers ! You should be getting better in all you do after all these years of practice, not worse!
I went to our. wal Mart here in Brookhavken Mississippi, some people was doing a lot of loude hollering about. The Civil War Flag and Holling out the NAACP , I can fine me another store to shop , I don’t want to go back to the Brookhaven Mississippi store ,
Do you give military discounts?
I will never order from Walmart.com again. I ordered a treadmill which was dumped outside, no help getting it in. We had to hire people to bring it upstairs as my husband is a heart patient and it comes in a very big box. We get it upstairs, assemble it and it doesn’t work. I called ICON, who handles the technical support, and upon removing the motor cover, discovered that it had shattered during shipping apparently. First they ordered the wrong part, then the part I need is out of stock and they don’t know when it’s coming in. Then, I tried to deal with Walmart.com customer service and they were very rude and not helpful, except for one gentleman. Irving and John were horrible. No one seems to care. We were told to put the treadmill outside and someone will pick it up. I spend $1000 a month at Walmart and belong to several clubs that use Walmart as their main source. Guess what? Not anymore. Walmart isn’t the only game in town. Maybe if more people complain about their experiences Walmart won’t have the big business attitude and NO customer service at all. The item was a Gold’s Gym 320 treadmill – don’t order it because you’ll never get help!!!!!
I am a cashier at Walmart in Gordonsville , VA and I must have to say this is the worst job I worked at. I can’t stand none of the managers or the job period. They should be paying more than $9.00 hr. OMGOOSH they always schedule me 5 days straight. They l know I wort a full time job also.
what is going on with your WalMarts i went to belvernon pa and ask them to make me a rebel flag to see what happiens cause its all over facebook so i did the same thing and your workers up there said we cant make any rebel flags cause it is races and we refuse to make it and i hade the money and going to pay for it i went in asked them to make me one and i get no… so i asked them to make me isis cake and they said we can do that and anyother cake what the hell REALLY this is why i hate your store cause you really got people running the store like they want to so i told the lady take the isis cake and shove it and in till this is fixed i will NEVER GO BACK TO YOUR STORE and very bad survice and alot of attudes and bad manors i thought i be treated better if i worked up there i never be like that to costumers . Better do something to your workers one more time i will put a law suite for ignorance
Very disappointed today. I want my order completely refunded right away. I ordered a bike online on June 15th- Available for in store pick up on June 19th. That got pushed back to June 30th. It is July 1st and nothing yet. Also, once it arrives it needs to be put together. The tracking info never worked. I called customer service and wanted it refunded. I had a gift card for $97- (the gift card was from a Huffy bike I returned because it fell apart after ONE week)- I do not want a walmart gift card, so why can’t the full amount of $163.08 go back on my Visa Card? The woman who helped me was nice, but all I wanted was a bike… I will never buy a bike from Walmart again. How do I even know this is being refunded? I was on the phone for over a half hour and refuse to call again.
This complaint concerns the Walmart in Yreka, CA store, a few issues dealing with out of stock items and long checkout waits. Recently I went to purchase 40# Purina chicken scratch. Normally there are big tier shelves filled with this product. For the past week, the shelves have been bare. When I asked the older gentleman who works the department about this and when to expect re stock, he ignored me and took care of someone else. Also had to wait over an hour in checkout line and if I didn’t need the cart full of items for a dinner party, I would have walked out and left it. Your online forms pages are not working properly. Not simple, not user friendly and “server error, try later”. WHAT BS.
I have one simple question of fact: Did or did not a Walmart store make an ISIS cake for sale to a customer?
Thanks very much.
The answer to that question Lance is “YES”. Wal-Mart apologized for the cake over and over again. For the life of me I Do NOT understand why They made this decision. Wal-Mart has the know how to run this Beloved Country better than the Federal Government. Fact! But and I said BUT…….. With this kind of decision made by the Present Board of Directors I don’t think that is possible now. Wal-Mart is pandering to the Rainbow Group and spitting in the face of others. It’s not Wal-Mart’s job to police and pick and choose what the general public wants. Today in Elkin, North Carolina over 100 Supporters for The Confederate Flag protested in Unity against Wally World’s knee jerk decision. Many went to Mt; Airy and circled the parking lot many times. I know now that Sam Walton is turning over in his grave. Wal-Mart, this is not going to stop or go away.
Yes, Wal-Mart did Lance.
With Walmart’s hypocrisy on removing the Civil war flag I will seriously tone down on using their stores. They are now part of the big politically correctness machine that is tearing the country apart. How can an American Company be ashamed of it’s own country’s history and legacy? By removing the Dixie flag from their stores they are effectively saying all White people are racists and we are ashamed of you. well, you lost one more customer by this hypocritical decision.
I went to the store in Paris Arkansas today 6-29-2015 to buy new shorts was going to try the shorts on but to find out they remodeled the store and took out the changing rooms ??? Why would you take out the changing rooms could of left at least one for people to try on clothes to make sure they fit before buying them and taking them home and then find out they don’t fit and then have to drive back to town to return them and try it all over again. So can some one answer this for me
Thank you
I have been a Wal-Mart customer ever since the first Wal-Mart opened in Chesapeake VA. However, because of your decision to stop selling the Confederate Flag, I will no longer shop at your stores. Your willingness to cave to left wing extremists and media hype is pathetic and reflects a weak and fickle corporate mission.
The Confederate Flag is an historic symbol-the symbol of the losing side of our terrible Civil War. Because the Confederacy was defeated, slavery was abolished. This is the flag of a failed cause, but part of our history, none the less. and should available for that reason alone.The Confederate Flag does not promote racism, rather it reminds us that slavery was a shameful chapter in American history. Getting rid of of this flag in your stores will not accomplish anything positive for Wal-Mart. It, however, does showcase the spineless character of the corporation.
As a former customer, I will be curious to see what other merchandise will be discontinued in the future as Wal-Mart bows to increased political and media pressure.
I have called the Corporate Office and I got apology after apology. But still that reason the Board at Wal-Mart made this decision was not fully given. I am a stock holder and shocked that a Mega Corporation would allow the DC Minions bend them over the proverbial Barrel and give them a beating. That’s what I think. Al Sharpton has for years held a gun to Wal-Mart’s head and bullied them. I asked for a Confederate Flag Cake to be made as was turned down. I wonder now if they will make a Gay Pride Rainbow Flag cake. I certainly hope not. That will surely seal Wal-Mart’s fate. I sure would like to know that answer too. I will go to a store in North Carolina a give them that test. I hope for their sake they refuse.
I understand that Walmart is now ashamed of my heritage. I had ancestors who fought and died for the independence of the South from the United States. This was due to the tariffs and duties imposed by the Congress of the United States on imports and exports. In 1860, 90% of the exports of the United States came from the states that later made up the Confederacy. These tariffs and duties were a crippling economic burden on our people, imposed to promote the industry of the north. We had to seek our freedom in order to attempt to survive financially. There were never any slaves brought to the continent under the Confederate flag. The Confederate Constitution forbade the importation of slaves. Slavery was a burden on the South and we were learning from the north that it was better to hire people for low wages, work them 12 hours a day, seven days a week and throw them out if they were injured or became ill, rather than supporting them from the cradle to the grave. As Thomas Jefferson said, “Slavery is like holding a rabid wolf by the ears. You don’t want him, but you dare not let him go.” We did not start the war. Union troops on Confederate soil refused to leave as requested and the north insisted on trying to supply them with supplies and additional arms. We only tried to defend ourselves and obtain our freedom from tyrants.
I have spent thousands of dollars at Walmart and Sam’s Club. I buy the majority of my families clothing at Walmart and 90% of our groceries. I use Sam’s Club drugstore. However, my integrity and my honor and that of my ancestors is much more important than my money. If you want to stand with the majority in ignorance, I can spend my money elsewhere.
It is your company and you can do as you please; however, if you deny the heritage of Southerners, they also have the right and responsibility to use their money more wisely.