Apple Corporate Office

Apple Corporate Office Address

Apple Inc.
1 Infinite Loop
Cupertino, CA 95014

Contact Apple

Phone Number: (408) 996-1010
Fax Number: (408) 996-0275
Website: http://www.apple.com
Email: Email Apple

Executives

CEO: Timothy D. Cook
CFO: Peter Oppenheimer
COO: Jeffrey E. Williams

Apple History

Apple Computers was founded in 1976 by Steve Jobs, Steve Wozniak and Ronald Wayne.  They originally sold personal computer kits you could assemble yourself.

The company incorporated the following year without Wayne who got nervous and was bought out by Jobs and Wozniak for $800.

The Apple II was introduced in 1977 and the company began to take off.  The company went public in 1980 in the largest IPO since Ford Motor Company.

In 1984, the Macintosh was released with the famous Ridley Scott directed Superbowl commercial.

In 1985, Steve Jobs resigned from Apple after a power struggle with CEO John Sculley.

The company floundered for the next decade with products like the Newton and Lisa.

In 1997, Jobs returned as interim CEO.

In 1998, the iMac was released.  In 2001, they opened their first Apple Retail Store.

In 2007, the iPhone was released and became an instant global success.  The iPad was released in 2010.

Steve Jobs died in October 2011.  Tim Cook took over as CEO.  The Apple corporate office is located in Cupertino, CA.

{ 111 comments… read them below or add one }

JohnHugh February 14, 2015 at 1:59 am

Huge headache calling Apple Support by telephone. Can you do anything to help me?
First, your Customer service prompts you to wait just less than 3 min. wait (10 minutes later)
Please help me to deal with (1) my iPhone 6+ and App Store issues and (2) the shocking arrogance of your customer service personnel. What can you do to serve this customer’s needs?
Today, I have experienced…

Two hours on the phone… zero progress, missing cues blamed on the customer, blaming customers for errors in the database, Applestore visits (3), phone conversations that go nowhere, arrogant representatives, extremely long holds.
I ask you, this is Apple? this is your Customer Service? really?
-case # 748860386, sundeep, this Apple Customer Service assistant was too rude to continue the conversation. I had to call back, queue again, then escalate to the manager…
Because this representative refused to acknowledge that there was in fact a problem, even going so far as to accuse me of causing the problem. We didn’t even get past the password login so that he could see that my information has been crossed with someone in the UK and that there’s a Pound Sterling Balance on my Apple Account that is not mine. Yet, sundeep arrogantly claimed Apple and the system has NO problem, but that I have the problem. Hmmm?
Han, case # 748847056
Han has just told me he’d get a manager right away, after a 40 min wait, that was at 2:26pm. There is an obvious corporate culture that is pervasive throughout your telephone customer service. The condescension and arrogance that I’ve experienced today is not reasonable.

As I’m writing this, Han hasn’t returned to the phone. I’m on hold now at 3:05pm… and waiting. His last comment was, “I’ll get a manager on right away”.
Clearly, the corporate culture that is entrenched is that customers with problems are problems themselves. Customers with Customer Service Department problems become the joke.
Please help, if you can.
JohnHughes

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Sheila Palmer January 31, 2015 at 11:17 am

Would like to have this intermittent wifi problem fixed please.
I Got a new iPad air as a gift from kids, Dec. 2013 to replace my iPad 1. this new iPad has never been able to stay connected to wifi…if I step away from using it for more than 20 min. I have to go into settings to reconnect. Everyday, all day long this has been an issue! For more than a year now ATT has been to my home and on the phone trying to resolve issues…new router/modems….run new wires….etc. I have documentation form office of the president for these issues For the past year. 3 days ago an ATT trouble support person concluded it was an Apple issue and told me to call them. I have been two days of troubleshooting over the phone with Apple Support and nothing could be fixed, they said never heard of the issue…..but I see hundreds of this issue online…..so they set up for me to have it replaced with a new one of the same….took it in last night 1/30/2015, since I have all documentation for the past year there would be no charge, but I lose my engraved iPad. Ok so get it home, set it up, restore and all those things…..working fine. Get up the next morning and guess what?? Safari cannot get a connection….mail cannot update….games won’t updat….ALL of the exact same issues. This ipad has a 90 day warranty……what is my solution to this ongoing very nerve wracking problem? all my other wireless products stay connected all the time…printer, laptops, iPhone 5s….other brands of phones….so far no problem with iPhone 6, but that phone is not here full time to check daily. I don’t think I can take to much more of this run around….what is the solution please?
Yes, everything has been tried…..reboot every product involved…reset….everything. What is Apples solution for this issue? Yes my iPad is updated. Thanks.

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Joseph Saunders January 21, 2015 at 12:21 pm

After dealing with 4 female operators , the last of which I hung up on because she sounded drunk, couldn’t understand an thing she was saying. All I’m trying to do it to get to the expert on the pages program and I’ve got to repeat, repeat, repeat to operators who have no expertise in the pages program and then put me on hold, with God awful music, and then I get hung up on. One time the music was so bad I hung up. Apple has one of the, if not the worst system for getting to the person you need to get to. The last person, didn’t get her name, but I had called the corporate office and asked to speak with the complaint department and she cut me off. This seems to be standard for apple. God I wish there were a better company and system in which to speak with the necessary person who can explain how to do something with the pages program if in fact it can be done at all.

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Carolin jesuraj January 17, 2015 at 9:15 am

I never ever seen such a poor performance of any mobile like Apple…I bought Apple iPhone 6 on 4th jan15. Noticed black dot on camera…it’s getting expanded while zooming picture…they said we have 1year replacement warranty for manufacturing defects but now refused saying not for cameras..why they hell they want to say lies to sell their products? Ridiculous….waste of Buying Apple product…pls do something to replace the product…spent RS 61000

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