Chewy.Com Corporate Office - Corporate Office HQ

Chewy.Com Corporate Office

How would you rate your experience with Chewy.Com ?

[Total: 4    Average: 2.8/5]

Chewy.Com Corporate Office Address

Chewy, Inc.
1855 Griffin Road Suite B328
Dania Beach, Florida 33004

Contact Chewy.Com

Phone Number: (954) 793-4142
Fax Number:
Email: Email Chewy.Com

Chewy.Com Facts

Founder: Ryan Cohen and Michael Day
Date Founded: 2011
Founding Location: Dania Beach, Florida
Number of Employees: 5000

Chewy.Com Executives

CEO: Ryan Cohen
CFO: Jim Grube
COO: Sumit Singh

Chewy.Com History

Chewy 1

Chewy.Com, often called simply Chewy, was founded in 2011 by Ryan Cohen and Michael Day, originally under the name Mr. Chewy. Cohen had wanted to open an animal rescue site but once he saw the number of sites already in operation, he thought he might do better to open a pet food and supply business and donate cash to the rescues already in operation. Chewy donates a portion of every sale to various rescues around the US.

The company is an online retailer who offers more than 30,000 pet products, mainly for dogs and cats. Its primary product is pet food, and it offers a range of options from gourmet to discount brands of foods.  Other products include leashes, grooming tools, toys, and strollers. Delivery for purchases over $49 is free and customers can also opt for scheduled food deliveries. Orders can be placed online or by phone.  Chewy 3

The company lost money their first 6 months in operation but turned things around. In 2012, Chewy had an annual revenue of $25 million. The next two years saw an increase in customer traffic of more than 500%. The company opened two new distribution centers, one in Florida, the other in Sparks, Nevada, to help meet customer demand. In 2016, after being in business for only 5 years, the company stated annual revenue was $900 million.

Chewy 4  In addition to sales, the company also employs artists and writers who are given the task of composing hand-written postcards for all new purchases. Artists also paint detailed images of customers’ pets at random. Customers who submit photographs of their pets to customer service, or through Facebook or other social media sites, such as Twitter, are entered into a drawing a special gift.

In April of 2017, Petsmart announced that it had entered into a definitive agreement to acquire Chewy for $3.35 billion, which is the biggest E-commerce acquisition in history. Chewy 5

In an article dated February of 2018, Forbes stated that Chewy.Com had surpassed Amazon in pet food market sales.

Not everyone is happy about the acquisition of Chewy.Com Several manufacturers are pulling their products from Chewy’s line up, including Fromm Family Foods, based in Mequon, Wisconsin, and Champion PetFoods, headquartered in Edmonton, Alberta, and Tuffy’s Pet Foods, which makes NutriSource, PureVita, and Natural Planet. All three companies believe that this move is about money and volume sales, not quality and meeting the needs of their customers’ pets.

  Chewy 2

Chewy.Com FAQs

Question 1: What is the phone number for Chewy.Com?
Answer 1: The phone number for Chewy.Com is (954) 793-4142.

Question 2: Who is the CEO of Chewy.Com?
Answer 2: The CEO of Chewy.Com is Ryan Cohen.

Question 3: Who founded Chewy.Com?
Answer 3: Chewy.Com was founded by Ryan Cohen and Michael Day in 2011.

{ 5 comments… read them below or add one }

Gary Barnes July 25, 2018 at 2:25 pm

Chewy has been wonderful to deal with the last few years. However I feel your delivery partners are a part of your customer service. Chewy has failed in this regard. Fed ex and Laser scan are terrible. I am disabled and can’t get to my driveway without help. Even though the package says deliver to door they always leave in the driveway. Laser scan deliver a package yesterday which was again left in the driveway in a torrential rain. It was ruined. As I said the delivery is part of customer service and Chewy has failed me in this regard. When you sign your next delivery contract remember this complaint.


donald kindle July 14, 2018 at 3:15 pm

hello , my names Donald kindle **** w. pearl st. Granbury tx 76048 . Im a disabled vet my money is tight. im bound to a wheelchair my right side don’t work very good I was wondering if yall might have any thing that might help me something like demo stuff that don’t get used anymore I would appreciate if yall could help me out if you could . please excuse my typing thank yall very much if you can


donald kindle July 14, 2018 at 3:30 pm

my drain bamage is setting in I forgot to tell you im trying to work with a Australian shepherd puppy shes 8 weeks old , I could use anything if you can thank you


Jessie Dotson July 10, 2018 at 11:23 am

I cant believe how fast your shipping is.I have no reason to shop anywhere else for my pets food.two thumbs up for and Thank You.


Jason Pradel May 18, 2018 at 1:00 pm

I recently took the day off because of health reasons and I got a call today saying I was terminated because I exceeded the point system they have set up, there is numerous people including management and leads that are well over 12 points and they are still there….


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