The Spice and Tea Exchange was founded in 2006 by Amy Freeman. Finding herself homeless at 16, Freeman learned to not only take care of herself, but she discovered that she could do anything if she put her mind to the task. While on vacation in St. Augustine, Florida, Freeman found a small tea and spice store and immediately fell in love with it.
Starting the business in 2008, at the height of the financial recession, many people told Freeman that the business would not work, but she had faith that, in this digital world, others would view the company as she did; a place to relax and enjoy the scents and tastes of teas, herbs, and spices from around the world.
Freeman immediately began franchising her business. Soon, the idea took off. Even if people could no longer afford to eat out, they could afford a box of tea and enjoy the scents of other spices inside the locations.
Today, the company has more than 50 franchised locations, with plans in 2018 to open 15 locations in Arizona alone. Freeman believes the reason for her success is not only about her vision of the company, but because it is different from other coffee houses or even tea houses. They offer herbs and herb blends for cooking, in addition to coffee and tea, as well as spices not typically found in American grocery stores, including sugar and salt. 
At this time, company headquarters remain in Palm Harbor, Florida.
The Spice and Tea Exchange
The Spice and Tea Exchange was founded in 2006 by Amy Freeman. Finding herself homeless at 16, Freeman learned to not only take care of herself, but she discovered that she could do anything if she put her mind to the task. While on vacation in St. Augustine, Florida, Freeman found a small tea and spice store and immediately fell in love with it.
History
Starting the business in 2008, at the height of the financial recession, many people told Freeman that the business would not work, but she had faith that, in this digital world, others would view the company as she did; a place to relax and enjoy the scents and tastes of teas, herbs, and spices from around the world.
Freeman immediately began franchising her business. Soon, the idea took off. Even if people could no longer afford to eat out, they could afford a box of tea and enjoy the scents of other spices inside the locations.
Today, the company has more than 50 franchised locations, with plans in 2018 to open 15 locations in Arizona alone. Freeman believes the reason for her success is not only about her vision of the company, but because it is different from other coffee houses or even tea houses. They offer herbs and herb blends for cooking, in addition to coffee and tea, as well as spices not typically found in American grocery stores, including sugar and salt.
At this time, company headquarters remain in Palm Harbor, Florida.
I have recently become smitten with your seasonal flavor of strawberry clouds! This flavor of tea is the closest thing to heaven that I have ever consumed. I want more. Forever, I thirst for more of this product. My thousands of associates and I have agreed to boycott this establishment unless this specific tea is continued throughout the year. Please please please, pretty pretty please, do not take this away from me. Nothing has filled the void quite as much as this tea.
I visited the store at The Villages, FL on 12/05/21. As I was looking at various jars of loose tea, the Caucasian clerk came over to me and attempted to snatch my shopping bag (that I had received from another store) from my arm. I looked at her in bewilderment and asked what see was doing. She then asked if I would like her to sit my bag by the cash register area. What???? I said NO!! I did not see her attempt to take possession of the tote bags or large open handbags from any of the Caucasian customers. This incident felt like a blatant act of racial profiling.
To whom it may concern,
I placed an order for the turkey rub spice. I paid the priority shipping of $ 9.00, which in my opinion is a lot of money for a small bottle of spice, but ok. But the problem is I still have not received it, and I never received the receipt via email, but I did receive the receipt for the shipping and on the receipt it has the wrong zip code, so is it being sent to the right address? This is not how I like to do business, your people are making this more difficult then it need be. But know I will not put myself through this again.
Truly Frustrated,
Tammy
We are truly sorry for the mistake that was made. This is not how we conduct our business and we apologize for the inconvenience this has caused you. We would like for you to give us another chance in the future and we do hope that you enjoyed the spice that you ordered.