Chime Bank Corporate Office - Corporate Office HQ

Chime Bank Corporate Office

How would you rate your experience with Chime ?

[Total: 18    Average: 2.1/5]

Chime Corporate Office Address

Chime, Inc.
1988 Jackson Street
San Francisco, California 94109

Contact Chime

Phone Number: (844) 244-6363
Fax Number:
Email: Email Chime

Chime Facts

Founder: Chris Britt & Ryan King
Date Founded: 2013
Founding Location: San Francisco, California
Number of Employees: 200

Chime Executives

CEO: Chris Britt
CFO: Ryan King
COO: Matthew Newcomb

Chime History

Chime Logo

Chime is an online banking app that allows clients to save money through no fees and automatic savings. There are no brick and mortar branches. Unlike other online banking services, Chime gives direct deposit clients access to their funds one or two days before the funds hit the account. There are no credit cards, no overdraft fees, and zero fees for using any ATM.

Chime Banking App and Visa Card Chime was founded in San Francisco, California, in 2013 by Chris Britt and Ryan King, who realized that most people, especially millennials, hate the major banking firms. Although the company is still new, they have already surpassed more than 1 million clients as of May 2018.

The corporate office for Chime is located in San Francisco, California.

Chime Logo on Cellphone

Chime FAQs

Question 1: What is the phone number for Chime?
Answer 1: The phone number for Chime is (844) 244-6363.

Question 2: Who is the CEO of Chime?
Answer 2: The CEO of Chime is Chris Britt.

Question 3: Who founded Chime?
Answer 3: Chime was founded by Chris Britt & Ryan King in 2013.

{ 14 comments… read them below or add one }

Tracy A Lawler September 10, 2019 at 10:31 am

I TOTALLY AGREE on all the negative comments!! I have been dealing with a credit dispute for over a month and even the merchant spoke to them and put it in WRITING the charge was incorrect and they still have not removed it. I have wasted hours on the phone with customer service who are not even in the USA and can barely understand what you are telling them much less help you resolve anything!! If you want to try to locate the corporate information GOOD LUCK. Chime PURPOSELY makes it almost impossible to get a good address for anyone at the executive level or based in the US because they know how many people are angry with the poor service!! They may not charge fees but trust me do yourself a favor and switch to Ally or Aspiration – both charge zero fees and you can actually reach someone in the same country you are in who will help you. I have mailed letters to several different addresses trying to get the right corporate one and it is a joke. Mr Britt you may be smart and had a good concept, but you should be ashamed of yourself and what you deem customer service. People deserve better meaning a good account and GOOD customer service not no fees but you have to go through hell to get help with anything! TERRIBLE! I CAN’T WAIT TO SWITCH AND WISH I WOULD HAVE SIGNED UP FOR ALLY IN THE FIRST PLACE!


Tamitha kimmons September 9, 2019 at 5:16 pm

I have not tried to even use or log in to my account in quite some time a while but today I have tried to log in to my account over and over tried to reset my password and it’s telling me they could not complete my application for the account because of my application answers


Jonathan Coleman July 15, 2019 at 1:05 pm

Chime is a darn joke!!! I do not recommend this bank to anyone! Now, I am dealing with a lawyer and this place can kiss my darn butt! The reason why is because I am a contractor for Uber where I have to make quarterly payments to the IRS. But the IRS never received any quarterly payments and now it’s lost and this darn company will not do anything to help me. Thus, this has been going on for more than a year that I am dealing with these people! I’m just not getting any satisfaction!


Brianna evertte July 12, 2019 at 5:00 pm

I have been fighting with them back and fourth for a address change that they state cant take a lease agreement as a proof of address which is unfair seeing how i have my utility bill in my significant others name and stating they cannot do anything wont give ke corporates number so i can get my money and closed my account and basically is withholding my money that it mine that my roommate stole from me i will never bank with them again chime is horrible and need to be shut down


Shawn taylor July 4, 2019 at 11:38 pm

I’ve been dealing with a dispute since April 2019 and the merchant received the documentation from chime and responded back to then stating to give me my money back here we are in july and the merchant responded in may and chime has taken the money from the merchant and have yet to place the funds back in my account so i have hired. An attorney and that $400 dollar dispute will be costing them way more than the dispute if i where you guys and your having this issue or similar issues please contact an attorney as soon as possible.They have so many lawsuits from what my attorney showed me from taking people’s money they just had to pay a guy almost $5000 from a $140 dispute.


Enid Ortiz June 20, 2019 at 8:08 pm

I am a new customer for this sorry a** company Chime. I deposited 450 dollars in card and not even 30 minutes after deposit I went to pay my bills and they f^^^ closed my account I spent 4 freaking hours emailing back and forth with incompetent employees who have done nothing. They have no support system to help. I swear they are useless and incompetent. GIVE ME MY DAM MONEY BACK. IT’S MINE MY HARD EARNED MONEY YOU A**ES WILL NOT KEEP IT.


Tracy Johnson June 20, 2019 at 9:18 am

Well I have dispute on my account and I look around and they close my account and keep telling me to check sections 9 but no reason why they close my account


Adriana June 13, 2019 at 7:26 pm

Never had a complaint about Chime until today!!! ATT did a reverse payment for $515.08.. I called Chime the day ATT returned the payment. I was told to wait 3-5 days.. Well today is the 5th day and nothing. I have been on the phone all day between Chime and ATT. ATT emailed me the confirmation in regards to this matter.. Well all that Chime could tell me is wait till the end of the or dispute it… I asked them to call ATT with myself on the line. According to their so called “customer service” they don’t do that. I told them that it’s not ATT’s fault since they sent me all the documentations. I told Chime I don’t have time to be waiting for no dispute. Of course they said “there’s nothing we can do” FU YES U CAN!! I thought Netspend was bad!! Hell


Chante clarke June 9, 2019 at 4:49 pm

I am very f-ing pi**ed off with Chime. I’ve been a Chime user for over two years. I currently lost my identification card and got a new phone in which I was locked out of all apps. My phone got wiped clean. I contacted Chime to help me reset my Chime app password they required me to email them back-and-forth with my ID card in order for me to Reset my password. Mind you for days I was trying to call and get in contact with an actual Chime member. So I finally contacted Chime member and they tell me there’s nothing they can do to give me access to see my account because I don’t have my ID which is understandable but you have my social my phone number my address my date of birth and all I’m asking is for a password reset so I can have access to see me spending my money thats in your bank. And you guys have all of these stupid procedures in place when someone simply needs to change their password to the app the only way they have access to their account They can’t help.
I have to wait three weeks for my ID to come in the mail so they’re telling me for another three weeks I won’t have access to see my account because they can’t help me reset my password that’s f-ing ridiculous. On top of that I needed them to transfer the money from my savings into my checking‘s because I don’t have access to do it without the app and they said to manually do that they would have to close my savings for a whole 90 days before can be reopened. I am so done with Chime run for the hills stick to your general city banks


Judith Thompson June 5, 2019 at 7:52 pm

I have had issues since May 3 and the dispute has been in review since May 13th for $340. I need my funds. Because of this my State Farm car insurance was terminated. I could not pay a loan and another bill.



khiresha May 24, 2019 at 6:58 pm

I have an unresolved dispute on a few transactions. I sent in all the proper documentations to my claim as far as my claim actually being true. I have not received the proper or professional feedback when I called I have a voice call recording to verify that I am like a step away from going to the media with those recordings from representatives in the department to supervisors that also treated me with such disrespect and actually laughed in my face when I questioned my account ..the visa zero policy states that I should have gotten provisioned credit on my account within 10 business days since the transactions was unauthorized and I provided evidence that my account was being used against my permission… I am wondering if this bank is legit now especially since the representatives cant explain why the policy is not being upheld its like false advertising


Marco abeyta May 24, 2019 at 1:04 pm

My account has been suspended for over a week nothing has been done


Sergio May 23, 2019 at 7:39 pm

I want access to my money guys closed my account and it is not fair to wait 30 days for a physical check therefore should be able have option to money gram or transfer customers funds out to them I need someone in corporate to contact me ASAP ridiculous


Juan Vazquez April 2, 2019 at 6:37 pm

Hello, Question- how do you Email Chime Market or ideas


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