Tello was founded in 2015 in Atlanta, Georgia, a subsidiary of KeepCalling.Net, which was founded in 2002 by Florin Miron. The company is an MVNO, which is a wireless company that does not own the wireless network, but contracts with a network, who will provide the equipment for service. This allows companies such as Tello to provide bulk rate prices, resulting in cheaper cell phone bills.
Tello has been featured on numerous sites, including TomsGuide and PCMag.
Company headquarters are located in Atlanta, Georgia.
Tello mobile dropped me in the process of activating my cell phone. I was almost through the process. I had an account, password, sim number, and entered the plan. they posted the amount I should pay, then suddenly I was dropped. When I tried to get back on the website, I was blocked. Four calls to customer service did not cure the problem. Actually, the customer service was really poor. As a starting experience with a communication company, this is really a terrible start, and I think everyone should think twice before committing to such a poorly performing company. If you have some problem with your cell phone connections, you have to go through the same customer non-service
Why won’t Tello allow me to utilize an unlocked duel 2 Sim card sprint compatible phone? All you would have to do is charge me for a second line. I don’t want to be forced into buying a second phone to hold onto! Please call me ASAP at 561-629-XXXX