Vivid Seats was founded in 2001 by Jerry Bednyak and Eric Vassilatos in Chicago, Illinois. The company is a middle man marketplace where ticket holders can find buyers for their unwanted tickets to events.
Vivid Seats earns money by taking a 10% commission once tickets have sold. The company also charges a delivery fee, which varies.
In 2019, Vivid Seats was named as the official ticker provider of the Los Angeles Clippers.
Vivid Seats offers a 100% refund policy if the event is canceled. The company apparently did not always return all of a customers money and they lost a class action lawsuit.
Vivid Seats maintains a corporate office in Chicago, Illinois.