HomeAdvisor was founded in 1998 by Rodney Rice and Michael Beaudoin, the same friends who founded Einstein Brothers Bagels. The company, originally named ServiceMagic, is an online marketplace that connects homeowners with prescreened, local service professionals to complete home improvement, maintenance and remodeling projects. The company name was changed to HomeAdvisor in October of 2012.
By early 2015, the company had achieved more than $300 million in annual revenue, was used by more than 30 million homeowners, had nearly 100,000 pre-screened service professionals in its network and almost 3 million verified reviews. This same year, the company offered a service called “Instant Booking” where homeowners could make appointments directly with service professionals. Later, the company allowed this same appointment service to used via Facebook.
In 2016, the company acquired the German home services company, MyHammer.
In 2017, HomeAdvisor acquired Canada’s leading home services company, HomeStars, and MyBuilder, the UK’s leading home services platform connecting homeowners and tradesmen.
In October of 2017, the company announced that their parent company, IAC, had also acquired Angie’s List and that these two companies would be combined to make one larger company, called ANGI Homeservices, Inc. 
This new corporation will be the largest digital marketplace for home services in the world.
Currently, the corporate office for HomeAdvisor is still located in Golden, Colorado. A spokesperson for the company has not said if they plan to move or to incorporate both corporate offices for HomeAdvisor and Angie’s List.
HomeAdvisor was founded in 1998 by Rodney Rice and Michael Beaudoin, the same friends who founded Einstein Brothers Bagels. The company, originally named ServiceMagic, is an online marketplace that connects homeowners with prescreened, local service professionals to complete home improvement, maintenance and remodeling projects. The company name was changed to HomeAdvisor in October of 2012.
By early 2015, the company had achieved more than $300 million in annual revenue, was used by more than 30 million homeowners, had nearly 100,000 pre-screened service professionals in its network and almost 3 million verified reviews. This same year, the company offered a service called “Instant Booking” where homeowners could make appointments directly with service professionals. Later, the company allowed this same appointment service to used via Facebook.
History
In 2016, the company acquired the German home services company, MyHammer.
In 2017, HomeAdvisor acquired Canada’s leading home services company, HomeStars, and MyBuilder, the UK’s leading home services platform connecting homeowners and tradesmen.
In October of 2017, the company announced that their parent company, IAC, had also acquired Angie’s List and that these two companies would be combined to make one larger company, called ANGI Homeservices, Inc.
This new corporation will be the largest digital marketplace for home services in the world.
Currently, the corporate office for HomeAdvisor is still located in Golden, Colorado. A spokesperson for the company has not said if they plan to move or to incorporate both corporate offices for HomeAdvisor and Angie’s List.
Hired Homeadvisor fora small 200sqft paint job which ended in a unfinished job plus 1,100 dollars of damages to windows and new hardwood floors that just got installed. I was promised a reimbursement and now 2 months later no reimbursement and now they will not respond to my emails and all I get is the scripted talk from the people on the phone. I will take all necessary actions on this company. Please know one hire this fraudulent company.
I have been very Disappointed with this organization. I was referred to one of the (pros) which became the worst contractor and business person. They signed a contract the day of the job he quit leaving me after 3 weeks of waiting out to dry. After speaking with HA o was told it was my word against his. So my deposit would NOT be refunded. That he put in some time picking up 4 boards for my deck that I paid for. He left my items outside uncovered with no receipts while keeping two items.
Home advisors is no help in the situation and sided with this jerk and I am out $130.00 for picking up boards. Have tools will travel is a BIG waste of time and a rip off with a scrupulous approach to doing business. You have been warned….
Dear everyone
I am writing this letter with great concern that home advisor- angies list and the parent companies Angi home services who find you a pro service at one time was very good, but has since with there new prepay program service has been basically become a con program like the Nigeria scams.
Let me tell you what happen I went on line to on homeadvisor to find a lock smith cause lost the keys to my outdoor shed I filled out the form and info to get one letting them know that I needed the lock pick and rekeyed a single dead bolt and door key lock.
The online program then ask me did I want to know the cost so I said sure its told 131.53 , I thought wow that was a good price so I went ahead and booked it for Monday 11/11/2019 at 10 am. I was told if I pre-payed now I would be guaranteed for Monday so I thought this was great and when ahead and per-payed.
Monday the 11th came and I was excited thinking I was finally get the locks replaced on my shed. Then at 09;40 am I got a text saying your pro called off and was reschedule for tomorrow Tuesday the 12th, first they did not even call me to see if that was ok 2nd I knew that would not work cause I work at home and had to work the rest of the week so I knew that would not work. 3rd but most important I paid for a guarantee for Monday.
So then I called there customer service number to complain talk with service agent gerwin in the Philippines he could only say we have it guy coming tomorrow would not listen to me .then I got a supervisor Jason same location after 2.5 hrs on the phone the admitted that it was a guarantee and they failed to keep it so the agreed to refund half my money and rest it for Monday the 18th finally understanding that , I could not have some come other than Monday so again I thought great we will get this done finally they even it should be np now we have a whole week to get it done again guaranteeing the pro will come let me know here in nc the locksmith must be license.
Monday Nov 18th.
Today like clockwork at 09:40 am get txt again saying pro called off and get reset it for next day with again calling me or checking to see if this will be ok with again failing on their guarantee.
I even told them the week before I could not have someone come on Tuesday or during the rest of the week.
Talk with Jason again ,again after 2 more hrs of my time we agreed that they would refund the other half of my payment since again they failed Their guarantee service . they in fact refunded the full payment as of this date. He also agreed in writing they would still get the service done for free on the 25th of Nov. I Also as for this time I told Jason I wanted the name and phone # of the pro and what company they work for so before they come I can call to make sure they are coming on Monday etc. Jason at first did not want to do this I told that this what I needed , so he finally agreed and said give him 24-48 hrs and he will call me. So I did needless to say he sent me email.
He said the name of the guy was Gordon c gave a phone number that is only temp will only work from sun to wed only 3 days red flag plus he would not tell what company this is red flag. So I email Jason back to tell him I need full info as I requested and he promised he would provide , he responded by saying because of the contract reasons that’s all they could give and for security reasons to protect the pro other reg flag. I said what About my security he said there was nothing he could that’s the way it is . so on wed the 20th I called the corp office in golden Colorado sw Devin carpenter says he was esc agent told him this whole story he said this was there issues cause this is a diff company under the same rook found out later this was a lie. Got his supervisor the phone Derrick Peterson again had to tell the whole story .Derrick admitted this was a new pilot program they were trying said there part of home advisor and at some point in the future they will all be one together at this point time had found out that they now own angies list too. Derrick called the folks with this pilot company called handy they had bought to came back me and said what Jason had told me.
I told him that was not acceptable they should be more worried about the customers security .
He then said what do you want I told I want home advisor corp to keep there word and pay for the service fully for free as i have it in writing and for them to set up the pro and get the first and last name of the pro and there fully working phone # and what company they work for and if a private lock smith to make sure they are license as North Carolina requires . he said he would have to get with his boss and vp to get this done and told it would get done he would call me back in 30 mins never did so I called back at 5:15 on that day got his voice mail it was 315 mt where he is, he never called me back.
So I called him back on the 21 left another voice mail he still has not called me back.
So on lunch I called back and got one of his bosses names Charles Jordan spent 1.5 hrs on the phone with told him the same story again him again gave him everything i now knew about the company
On how they are all one told, he told me that a dir from handy was supposed to call me I told him that’s not what devin told me. He then said after us talking the 1.5 hrs that he would get it taken care of he would have to go to his vp make them aware of it and call me back later when I was off or the morning of the 22nd today still have not gotten call or email . still waiting ??
P.S. It is now going on four weeks.
I needed two walls taped and textured, I was told to use HomeAdvisor that they were the best for my needs, So I signed up put in my request, and waited for a Professional to contact me like it said it would. And I waited and waited. I have gotten a dozen texts saying some one would call by the end of the day.
And no calls. talked to customer support. and was told “someone will call you by the end of the day” and still no calls. Got a call from customer support saying someone will call you today, he checked my address again and some one will call. Well that was 5 days ago and still no call. I am VERY Disappointed with HomeAdvisor. And will not use them again. and will not Recommend them to anyone.
I would like my Company shown in the right category please.
We clean solar panels.
Robert
760-861-XXXX
You have K & B Roofing & Remodeling of Mount Vernon, Alabama on Home Advisor and they quit in the middle of the job with there money. I am going to file a legal suit on you for not screening them properly. See you in Court!
As a prospective new business, I recently had two conversations with one of you sales reps regarding the possible use of Home Advisor as lead resource. The first call he initiated, the second call I made to confirm the information that I was given during the first conversation. We made it all of the way through the second call to the point where he was summarizing the service agreement when, for the first time, he added the monthly lead cap cost requirement. When I hesitated, your rep offered to send me contacts to help promote Home Advisor and to convince me to signup.
After reconsidering the Home Advisor program and the fact I have just launched my business, I decided NOT to use Home Advisor at this time. I informed your rep of my decision by Email and thanked him for his time and effort. I also briefly provided the reason for my decision.
I received a quick response from your rep in the form of an Email in which he questioned my decision, made it clear he was not happy about the time he spent trying to sell your program and then coming up empty and then questioned me regarding contact with the references he provided.
While he may have been within his rights to be disappointed, I do not appreciate being question or criticized regarding my decision to use or not use any outside service provider. Please let me make this perfecting clear to Home Advisor, this is my business, not Home Advisors and as such, I make the decisions about my business. While future consideration of Home Advisor as an option was still on the table prior to your reps last Email. it is not any longer and I will do everything I can to steer people away form your service in the future.
G. R. Riemenschneider
First Carolina Home Inspection
Many of you would probably agree that Home Advisor is a reliable referral service. But no matter what undertaking you may have I was led by them to a RIP OFF concrete contactor. Yep, you read it right. Now, hopefully you will get it right. One that wanted $16,200.00 to concrete 1500 square feet for a walk and driveway project. This is one that are listed “A” rated by the BBB.
Yep folks UHL Stonework and Epoxy Floors LLC, 6608 Wateroak Willow Spring, NC 27542: (919) 495-0193 wanted $16,200.00! Now let’s do the math here. Ready Mix concrete for 16 yards =$2,562.00 for 3500 psi. The average contractor high end would be $5,700.00 and this is one that has been a professional for 33 years. YOU READ IT RIGHT, 33 years plus.
The HOME ADVISOR most likely has established a reputation that has been cemented for prospective customers. Their recognition is a direct result of being the customers gatekeepers for referral services. We live in a nation that is full of lions, tigers, and bears that will say they come in the name of the LORD. However, they are thieves in a black suit advertising on the INTERNET.
Anyone reading this likely knows a person whom has been RIPPED OFF. Throughout virtually every referral service runs one word: TRUSTWORTHY. We read daily and see countless and countless stories of individuals who despite REPEATED WARNINGS LOSE their life savings to a crook dressed in a BLACK SUIT (they no longer come in sheep clothing) trained to drain you dry.
This issue raises an extraordinary interest that compels me to direct readers attention immediately. The absence of any articulated response suggests a HOLY RIP OFF for the COMPANY and a holding principle to not remedy the issue. Any silence only rubber-stamps the issue and deeply supports the UHL.
As with any COMPANY, quality services from professional employees are expected and vital. There is no valued and deeply cherished right than to be employed and provide that level of service. However, in some instances a COMPANY can abuse their PRIVILIAGES by over charges.
There is an acknowledged constitutional right to be recognized and make an argument. On the other hand, there is a general right that will clearly show a COMPANY GREED and RIP OFF PRICES.
The mere recognition of a written complaint does not mean that the statement governs interest. This issue is important not because of the complaint but because OUTRAGED PRICE!
I realize that NO COMPANY is error-free. However, it is expected that THEY WILL render a level of professionalism that reflects a business goal of reasonable prices.
There is a moral order of obligation that has been established by companies and that is to LISTEN CLOSLEY to prospective customers concerns. When there is a gap a customer significantly perceives it as being less valued and over charged. Therefore, it moves a customer to thank in an adverse matter.
The like hood to bridge their thinking gap depends upon the company motives for GREED $$$. It is probably fair to say that a customer situation should be a priority for consideration. On the other hand, it is fair to say that public trust is more than the whim of those who are in power.
There is no treasured expression than the U.S. Constitution of Free Speech. I welcome and look forward to your vocally response that represents the facts of this issue. HEAR YE, HEAR YE, this is URL responses to a $5700.00 concrete project:
—– Forwarded Message —–
From: Richard Uhl
To: ERWIN ONE
Sent: Friday, April 5, 2019, 11:42:07 AM MDT
Subject: Re: Driveway
So what. Most of my family are lawyers
Richard Uhl – Owner
Uhl Stonework & Epoxy Floors LLC.
Licensed, Bonded, Insured & OSHA Certified
Uhlstonework.com
919-495-0193
On Fri, Apr 5, 2019, 1:06 PM ERWIN ONE wrote:
(Paralegal certificate attached)
On Friday, April 5, 2019, 08:48:48 AM MDT, ERWIN ONE wrote:
My original plan was at 1500 sq. ft. Accordingly, ready mix concrete for 18.5 yards sells at the price of $2562 and that is with delivery and NC tax. Is there something I have missed about your cost?
On Friday, April 5, 2019, 06:08:58 AM MDT, Richard Uhl wrote:
Good morning ERWIN,
Do you have any questions or concerns about the quote?
Would you like to schedule an appointment with me to meet with you and discuss the project?
Richard Uhl – Owner
Uhl Stonework & Epoxy Floors LLC.
Licensed, Bonded, Insured & OSHA Certified
Uhlstonework.com
919-495-0193
On Thu, Apr 4, 2019, 2:40 PM Richard Uhl wrote:
So the concrete driveway and walkway at a 3,500 psi concrete with fiber to make the concrete a 4,000 psi concrete with poly . Lump sum $ 16,200 .
Richard Uhl – Owner
Uhl Stonework & Epoxy Floors LLC.
Licensed, Bonded, Insured & OSHA Certified
Uhlstonework.com
919-495-0193
On Thu, Apr 4, 2019, 1:22 PM ERWIN ONE wrote:
Thanks for the reply. The project is a driveway and sideway with 1600 sq. ft. of psi 4000 concrete. My home is located at …………. Thanks,
On Thursday, April 4, 2019, 05:26:47 AM MDT, Richard Uhl wrote:
Yes, we can do that for you.
Richard Uhl – Owner
Uhl Stonework & Epoxy Floors LLC.
Licensed, Bonded, Insured & OSHA Certified
Uhlstonework.com
919-495-0193
On Tue, Apr 2, 2019, 10:39 AM ERWIN ONE wrote:
I have a 1500 sq. ft. driveway that will need 16 yds. of 4000 psi concrete. I would like a quote to the project. The location are in …… Thanks
THEY are taking advantage of small contractors.. they SEND fraudulent Leads. to several contractors.. either they paid or none even contacted them for service its a SCAM… the did same to me… US district attorney told me file complaint with FBI… we need all stand up to GET them out of the scam BUSINESS!!!! CALL your local FBI office. report them and sending fraudulent leads… Stand UP.
I AM 65 YEARS OLD AND YOUR COMPANY HAS TAKEN ADVANTAGE OF ME. I CLOSED THE BUSINESS DOWN IN NOVEMBER 1, 2018 AND THEN I GET A FINAL NOTICE ON JANUARY 15, 2019 AND SAID I OWE HOMEADVISOR 1654.00 WHICH I DID NOT HAVE. FOR THREE DAYS I WAS TOLD MY ACCOUNT WAS CLOSED AND CANCELLED BY THREE PERSON, RENEE, ALEX AND MOLLY. I AM STILL GETTING PHONES CALLS AND I DID NOT OWE THAT MONEY BECAUSE WE DID NOT DO ANYWORK AND CLOSED OUR BUSINESS DOWN. THIS COMPANY I HAVE FOUND OUT THAT YOU HAVE ALOT OF COMPLAINTS AND I AM GOING TO TURN YOU OVER TO THE BBB BECAUSE I SEE THEY HAVE HAD THIS YEAR 1764 COMPLAINTS AND HAVE TAKEN CARE OF ABOUT HALF. I AM NOT THROUGH YET BECAUSE I AM GOING TO CONTACT CHANEL 5 NEWS IN NASHVILLE AND TELL THEM MY STORY. YOUR COMPANY WOULD NOT SEND ME A LETTER OR CONFIRMATION NUMBER TO SHOW THAT THIS ACCOUNT HAD BEEN CLOSED WHICH FOR THREE DAYS I HAVE BEEN TOLD IT WAS. WHAT A JOKE THIS IS. I HOPE THAT YOUR CORPORATE OFFICE CAN TAKE CARE OF THIS IMMEDIATELY OR I WILL HAVE TO TAKE ACTIONS ESLE WHERE.
I AM GETTING YOU RUN AROUND WITH YOUR PEOPLE THIS IS
LONGORIAS PRESSURE WASHING I AM NOT HAPPY WITH YOUR SERVICE
YOU WAS TO RETURN MY MONEY BACK AND THIS SALE’S PEOPLE ARE PLAYING AROUND WITH MY MONEY ALL I WANT FOR YOU PEOPLE TO GIVE ME 287.99 PLUS 20.16 YOU GUY’S RECORD ALL JUST GIVE ME MY MONEY