West Elm was founded in 2002 by the Williams-Sonoma company. The company sells furniture, rugs, bedding, wall decor, and other household items. A catalog was released in 2003, followed by an actual retail location in Brooklyn, New York, later that year. The company acts as a subsidiary of Williams-Sonoma.
While some items can be purchased in store, larger items, such as sofas or mattress sets, are for visual purposes only and must be purchased online. The company has a large variety of items for sale on their eCommerce site. In addition to the US and Puerto Rico, the company has retail locations in Mexico, Canada, the Middle East, Australia, and England.
The company recently teamed up with Casper, a start up mattress company, in 2016. Their latest retail location opened in Providence, Rhode Island, in August of 2016. West Elm offers products which are “Fair Trade Certified”, which means items were made under good working conditions, with sustainable practices, by persons who were paid a living wage.