Wawa Corporate Office

Wawa Corporate Office Address

Wawa Inc.
260 W Baltimore Pike
Wawa, PA 19063

Contact Wawa

Phone Number: (610) 358-8000
Fax Number: (610) 358-8878
Website: http://www.Wawa.com
Email: Email Wawa


CEO: Chris Gheysens
CFO: Jim Morey
COO: David Johnston

Wawa History

Wawa began in 1890 as a dairy farm.  George Wood imported cows and sold “sanitary” milk.

The company grew rapidly as demand for dairy products increased.

In the 1960s, consumers began to buy milk from grocery stores, so Wawa transitioned to a convenience store in order to sell their own milk.

In 1964, Wawa Food Markets opened its first store under the leadership of Grahame Wood.

By 1989, there were 400 Wawa stores.

In 2003, the company began to construct a new distribution center in Carney’s Point, NJ.

Wawa launched its own line of soda in 2007.

There are currently nearly 600 Wawa locations in Pennsylvania, New Jersey, Delaware, Maryland, Virginia and Florida.

{ 171 comments… read them below or add one }

Julia Renna March 29, 2015 at 6:00 pm

Store #955 in Howell, NJ fired one of their most loyal and dedicated employees this past week because of a customer who claimed “sexual harassment” because he was cleaning the mirrors with a cute and innocent toy. That single customer of yours obviously doesn’t know what sexual harassment is and neither does your management team. That offends me. Where’s the loyalty to your team? Your store has lost a lot of business from the community in Howell because of their support for this very well respected man. The least WAWA corporate can do is issue an apology to Mr. Michael Cuzzo, because at this point, he should not return to an establishment that did him dirty like you did. In order to gain the respect and continue business within the Howell NJ Community, a public apology, at the least, is in order. Otherwise, your business will continue to decrease in sales numbers and the new Quikcheck will be opening up very soon. We have a new BJ’s in the area with the cheapest gas and we have LukOil and 7-11. All sell gas, cigarettes and food. Management and Corporate better act quickly or deal with the consequences of monetary loss from the community that stands behind your ex-employee. Your response to the media a few days ago was weak and pitiful.


steve March 28, 2015 at 4:35 pm

to whom it may concern the ceo chris gheysens has a facebook and twitter. just saying.


steve March 28, 2015 at 4:32 pm

we want you to live by your motto again ya know freshly brewed every 30 minutes not these crappy thermos cant get a decent coffee anymore or decent food because wawa cheaped out on us also store 921 in toms river is an eyesore the parking lot and floors need to be redone.also bought n expired sandwich there today do something about it. hope to see improvements soon. also looking into filing complaints because you sucked us in with that motto you dont honor anymore.


Tom March 9, 2015 at 1:46 pm

I can’t find a place to file a compliant so I just gonna send it here on 3/8/15 I went to your store at 189 Belmont Ave, Bala Cynwyd PA 19004 to buy cigarettes as it turns out my drivers license is experied but I had my U.S army I.D which he refused to even look at because he said that wawa only accepts PA state I.Ds. so then he went back to preparing food without washing his hands or wearing gloves or a hair net. so then I went to the other register where the was a worker who knows me and can tell the difference between a 17 year old and a 32 year old as soon as she sold my the cigarettes he ran from the food prep area and dispite the protests from your other worker snatch the cigarettes out of my hand and threw my money back at me and then went back to the food prep area and again started handling food right after touching money. your employee said his name was james but just in case he lied he is a tall, overweight, black man that was working food prep and the registar while wearing a plain black clothes with no name tag and nothing to even suggest he worked there.


Cathleen March 3, 2015 at 3:23 pm

Today I went and got the sweet cream cheese stuff pretzel and the jalopeno stuff pretzel. And my husband and I is a little disappointed of the fact that there was only one part that had filling. And it wasn’t even enough for a flavor. Is there a way for you to fix that.


Sally March 22, 2015 at 12:36 am

Get over it. It’s a gas station ya stupid b****


Margaret P February 1, 2015 at 8:50 am

I have applied to Wawa on several occasions and have been turned down for several reasons.. I have been recently told they are going another way. Well four days after that comment I go in to the store at 8pm on a Saturday (known as one of the busiest days of the week). I found only three employees, who are normally a joy, but were very angry that they were left like that. Now if that was my company, I would fire the person who gave me the forty-nine year old who want to work, a strong look at. Personally at this point I feel it is my age why I am not being hired. I emailed corporate and have not heard back as of yet, but I’m sure my attorney contacts them it will be a different story. I am tired of kids telling me I cannot work, (especially when all they do is sit around) I have made many friends at store 218 and they all seem to agree with me.. After reading all of these testimonials its a wonder I keep going back to Wawa. So for all my fellow Wawa patrons, good luck in your quest, hopefully one day I will be waiting on you with professionalism, from days long gone… Guarantee you will be greeted the way you expect, receive a receipt , I hope to hear from Wawa…


Ashley January 25, 2015 at 10:53 am

I go to the Wawa in Dundalk on North point blvd daily since I work close by. I had done a survey about their croissants for breakfast. I had wrote that the sandwiches were always burnt. After doing the survey, the sandwiches were not burnt and are very delicious. I didn’t think they would read my comments on the survey but they did so I’m very happy about that. Just know that if there is a problem then do a survey and they will get better.


sara f January 12, 2015 at 7:51 pm

They have an employee working at the Wawa deli in Millersville md on veterans hwy, named Deanna Poole, she has open sores on her arms which is caused by hepatitis c! she is a danger to your customers! SHES WORKING AROUND FOOD!!!!!!!!


Dan January 7, 2015 at 11:47 am

As of last night i am unemployed again. I was hired on because store 266 was remodeling. Where all their employees they had previously went was my first question but hey I had a job and was not about to complain.
Early on it dawned on me that the managers LOVE to play favorites. Little did I realize no matter how hard I worked, so long as I wasn’t part of their little group I wasn’t going to last. I’ve been the pack mule from day one doing more work around the store than at least 50% of the other employees and a few managers at that. That’s not just me blowing my own horn, I’ve had a several people tell me how impressed they were with how much i did around the store. And every time I was “not good enough” I adapted and made due. I realized there isn’t going to be any light at the end of the tunnel, they will always find something that I’m “not doing right”. So now I’M the one out of a job because i did not work hard enough or because i didn’t brown nose my way into a higher position. My favorite part was trying to find the number for Human Resources. Whenever I asked any manager they would eventually point me to the Wawa website or the employee website, which of course yielded no results when searched. Had no complaints from customers (that I know of), most of the other employees seemed to like me (as far as i know). Ultimately I quit because it is too frustrating doing what I’m told (and then some), only to get the shaft because the General manager simply doesn’t like me.


Kelly Straughn December 28, 2014 at 9:18 pm

To Whom It May Concern:
I am writing because I am a daily customer at Wawa and would like to continue shopping at your stores. I frequent the Philadelphia, PA location at Shefield and Frankford Avenue and spend a lot of money there. I am a single female, so I do not cook often. Instead, I purchase the same sandwich daily, as well as, a beverage, cigarettes, and five hour energy drinks. I also stop in every morning to purchase a coffee and a tastycake. I estimate I spend about 20-30 dollars daily in your store. That may not be a lot of money in the scheme of things, however, in this economy and in good business, I think every customer should be appreciated and their opinions should matter. I say all of this because a situation occurred today that really frustrated me. I purchased five packs of cigarettes at a wawa store this afternoon in Philadelphia on red lion road. I only used this wawa because I passed it on my route home. When I got home, I realized that the cashier from that store had given me the wrong cigarettes (100′s instead of shorts). I went back to wawa at Shefield and Frankford to exchange the cigarettes and was told they would not do it without a receipt. This angered me for two reasons. First, I have never received a receipt any wawa when I pay cash. I do receive one when I purchase on debit , but only when I am asked if I would like one and say yes. Since I was not given a receipt I do not think this was fair. Secondly, I shop in this store daily. For this fact alone, I feel wawa should have accommodated me. I am extremely frustrated and I would like for someone to contact me with an explanation for why this occurred. I don’t think I should have to purchase five new packs of cigarettes. I have all five packs, unopened, and I would like to have them exchanged or receive a credit for future purchases. I typically do not complain, but this upset me because I am a loyal wawa customer and have been for many years. I love wawa. I have had nothing but good experiences and the staff is very friendly. Maybe that is why this surprised me so much. In addition, I suggest all customers paying cash OR debit at any wawa should receive receipts. Thank you for your time.
Kelly Straughn


Ron March 30, 2015 at 1:58 pm

You are right. Receipt is not given unless you ask for one. I guess this is to save paper or money.


carol viglianti December 27, 2014 at 10:14 pm

I would like to start off by saying that I go to 2 different Wawa stores frequently. My daughter works the night shift at store 8032 in Palmer Twsp. PA. I work EMS and have donen ao for many years. I understand that you policy is to only give the Ploice dept. free coffee. I don’t drink it anyhow. On one occasion I jad the chance to stop in and see my daughter. I ordered a Sizzlie and wanted extra sausage put on it. When the guy who made it handed it to me, he advised me to tell the cashier to wiring up the code he wrote on it. So I did. Well she apparently didn’t know what she’s doing because she just looked at me. So I explained it to her again. So she rang me up and then got on the head set and told everyone that I tried stealing the sizzlie. My daughter heard her announcement and was mortified. She came out to Stella (cashier) and told her that I was her mother and I didnt try to steal. She just didn’t ring it up right. My daughter puts a lot of hours for your company. Not because ahe has too, but because she loves her job.I do NOT appreciate r huh is woman bad mouthing me like that. When I see her working, I go to another register. If no one else is there, I do not purchase anything. Its sad that a woman like that could prevent people from coming in to do business.

Thank you for tour time.
Carol Viglianti


Brian Smith December 10, 2014 at 3:12 pm

To Whom it may concern
Your Wawa located at 67 Lansdowne Ave, Lansdowne PA 19050 is having problems with servicing it’s customer. Over the thanksgiving holiday, they’ve repeatedly run out of cup carriers. When I would normally have picked up 4 coffees, without a cup carrier I would only by 1, how much business did you lose during the busy holiday week.
Today I go in to that location at 5:45am, and there’s no regular coffee, all 5 canisters are empty. The others with flavored coffee are full, but no regular coffee, how can that be. Aren’t you getting ready for the work day. I left and went to Dunkin Donuts.
There has been a recent change in managers to that location. Maybe that is the issue.


Sally March 22, 2015 at 12:39 am

Oh wah they didn’t have your coffee on thanksgiving. Atleast you didn’t have to work


Angel Gabriel December 4, 2014 at 2:31 am

I just wanted to thank wawa for it’s great success in being able to provide losers like me opportunities at earning some income. Thanks to wawa I got approved for a reliable vehicle and have started building my credit I’m just a 21 year old high school dropout who loves skateboarding with a passion. Unfortunately I’ll probably lose the vehicle soon because I wasn’t valued as a good employee. I tried my best each day to greet customers and executed exceptional service at a respectable pace. I completely understand why it may seem like I do drugs simply because I am always in a wonderful mood, I was even willing to bleed for wawa to prove I am no addict. As I witnessed my manager with crushed up pills I wondered if they were xanax and she says don’t worry. Next thing I hear from her is “we need YOU to go take a blood test” . In which I told her no problem, next day I have off. She made that impossible wanted it done immediately after I had worked my shift, tired, injured,crutches in the office, sorry I quit. Handed the blood test paperwork right back because she needed it more FOR SURE. Just had to say I really enjoyed my short time working there amazing company best I’ve been with thus far, just some of the people are very depressing is life really that bad???


Angel Gabriel December 4, 2014 at 4:21 am

If I could have an opportunity maybe with better people I’d gladly take a blood test to ensure that I DO NOT USE DRUGS. Please help I am now unemployed but the bills won’t stop coming


DelettraRansom November 29, 2014 at 8:41 am

Me and my son always goes to wawa for something and sometimes everything is ok. There was a few time got bad lettuce on my turkey sandwich, my son recieved a bad banana about 2 times a week and my so sprinkle donut was hard and my son wanted that donut even though it was hard. I also realize there donuts be in the same position the next day, ive got a gobbler last week it tasted like sweat things u should not eat out off wawa or be careful check things out very carefully before u buy and please open ur sandwich before u leave. OAKLYN WAWA ON THE WHITE HORSE PIKE THANK YOU.


Roni Joseph November 9, 2014 at 2:36 pm

I wenst to wawa in newark the new one across from porter ford next to post office I lifted the cappuccino machine filthy im talking about corroded one of the employee even agreed as well


Laura Elkins October 30, 2014 at 8:38 pm

I worked for two years and never got the sixty day new employee raise.I did not realize this until all these new employees bragged about their raises.My co-worker even got hers,and we started the same time.I got my two annual raises.,along with everyone else.When I brought this up to the main manager,he played stupid,and asked if I ever got a paper frpm the fuel manager,who is no longer there.Yes I did get a paper,and never thought anything of it,being that I was new.That paper along with everything I owned got destroyed in the Hurricane(Sandy).I recently had moved to LBI,just in time for the storm,I no longer live their.My manager John Gardener,replied Im SORRY.I thought he would look in to it.Its not really hard to figure out.I started out at 9:00 an hour,and then received my first annual raise ,30 cent,and then the following year ,I got another 30 cent. I now was making a total og 9.60,so you see ,I never got the new sixty day employee raise.Being that I am a very good worker,and never take off,and always show up for work,and never get weekends off,plus do everthing that you are suppose to do as a fuel Ass.,you think that my manager would have fixed that for me.I recently left ,because i feel very unappreciated as an Wawa employee,.I left to go to an old job,where they really care about me.Now why would I want to go back to work for a very big corporation like Wawa,when no one cares if I get the raise that is owed to me?When We go in for Our annual raise,once a Year,John looks right at you and saids,I know it is not alot,but every little bit counts,and you know what he is right,so where is my little bit that I did not get.,and how am I suppose to be motivated when This happens.I honestly think Wawa should honor this.We all know that Wawa values its customers,but what about,the people who work and dedicate there self.I worked the crazy hours,and never called out.How would you feel?Store371 Tuckerton.I do not even make it paycheck to paycheck,I could have used that little raise,This should be honered,coming from a big corporation,This disgusted me.


Jessica howe October 19, 2014 at 9:33 pm

On August 23rd 2013 I was terminated for lateness by my Gm Rich Finn accompanied by another manager, Alan Arnold. During this period of time I was working 3rd shift for nearly 1 1/2 year out of the 9 hardworking years I put into that job. It wasn’t just a job,but a second home. Prior to being fired I had been written up for my lateness’s, however I confided in Alan and rich of my problems at home and there only concerns were to leave your problems at the door and be on time. Easy to say but they knew my mindset was becoming altered. I was prescribed alprazolam for sleep and occasssional anxiety. One night it was apparent I wasn’t able to function and God bless the Angels that got me to work unharmed as well as unharming another person. At this point there were 4 emplyees in the store at about 12am discussing I go home and Alan stay so rich was caled in. Making him an extra person to mediate the situation. I told him I had trouble sleeping and at 7pm I took a sleeping pill. Unknowingly how groggy I would be as I was unfamiliar with the effects in such a short period of time. Quite frankly I was amazed at the way rich degraded me but more so he sent me home with no escort after seeing what condition I was in and how far I lived. Sadly I had hit a parked car and gave a report to the police of that incident. I did not tell anyone at the store out of embarrassment because that was not who I am. I’m a hard worker, I put ever inch of effort into that job. After most of the management changed and Scott white and Brion Kot were transferred I felt like the new shift supervisors didn’t care to get to know me. The fresh food manager Trevor said hi to me less times than I can count on one hand, but he was quick to find reasons to put down my work when I made that Wawa look spectacular almost every morning. im an introvert and I take in the negative and breath it out because I knew 100% in my heart he couldn’t do half the work I did on 3rd every night.
I now work for starbucks, in all respects a good company, but before that management change at Wawa I was so committed to persevere and work my way up. Though under RIchs authority I was denied again and again over an incident in which I had to talk to his boss about how he unfairly treated me and denied my transfer requests.
If I could have another chance at another store starting out part time I would prove to this company I was a valuable asset. It’s been a year now and my heart still bleeds for this job. It’s where I met the love of my life, where I made great friends, where I intervened in a suicide attemp of an associate and instead convinced him to go to rehab. Now he’s been 3 years sober and if I hadnt been there at his rock bottom he could have left a wonderful family and great coworkers who cared behind. He confided in me later that he told 2 other coworkers but they said nor did nothing.
My life was Wawa. I was a superstar in that deli….during a lunch rush my body moved as if making hoagies was a dance. I not only had been told my numerous customers how fast I was but they also commented how perfect the sandwich was. The compliments from customers always made my night.
I didn’t deserve to be fired, I should have been offered help as Wawa prides themselves on helping there associates with a variety of issues, but like I said rich wanted no part so he said leave it at the door. To me that meant leave it to yourself go do your work and don’t bother me with your silly problems. If only he didn’t deny me all the transfers I requested I’d still be doing what I was meant to do. Be a Wawa superstar. Hopefully I’ll have that opportunity as I applied but so far have yet to get an answer after a manager is truly interested it always seems as if something or someone changes there mind. Too bad because they could of had a great employee.
I almost forgot to mention the cellulitis I contracted by being bitten by what I assumed was a spider while making a hoagie. The next day my leg was so swollen and Rich yelled at me for not reporting an incident report the day before (I thought at the time I was fine and symptoms didn’t occur til the next night. I mean honestly who write an incident report on a bug bite). Well since it got serious I filled out a workmans compensation form and an incident report and saw the specialist Wawa had me see. Since this occurred this staph infection has reoccurred almost every 3 months. Even after being fired…isn’t that still a workmans comp case. Thankfully I’m meticulous with my medical information and costs. All I’m saying is I suffered a horrible condition months before I was fired and my boss treated it like poison ivy. I want so badly to work again but I feel sorry for anyone who gets hired by him bc he’s can be nice to your face but shut the door and fury breaks loose. I was stuck. With out his approval of a transfer , whom he did for two other employees while I was there, I couldn’t get out. I could have never contracted this infection that affects my life til this day.


anonymous October 19, 2014 at 5:50 pm

I currently work at wawa but I use to work at store 153. The manager that is there was there 9 1/2 years ago when I was there. When he got to that store he ruined it! I really loved working there until he started cutting everybody’s hours including mine. I had to transfer to another store. I know for a fact he is having an affair with one of the employees. Why is wawa still letting him work there? The affair has been going on for 9 years?


crystal October 16, 2014 at 11:31 am

so i worked at the wawa in limerick store 8038. i was working there for just under 4 months and then i had to look for another job. they were very unorganized, rude, some were unfriendly, and the managers were NOT managers at all! my GM would come in multiple mornings in a row smelling of marijuana and eyes blood shot red! i liked my job but i hated the store i was in. i busted my butt working and doing doubles n coverage and was resulted in a 18 cent raise. wanted a shift runner position and still was not able to get it and then my hours started gettin cut. after i asked questions and nothing happened i had to begin looking for further employment. then my infant daughter and i were both sick and called out for 3 days and on tht sunday i didnt know i was scheduled and didnt show so i was terminated! i called multiple times to speak with my manager to try to get my job back or a letter and she denied me ignored me and will not even respond to me so i could atleast get a termination letter. now im still trying to get one and NOTHING and its been a month since she terminated me!


ted uber October 16, 2014 at 10:13 am

went to wawa in millville on rt 49 there was dupter out side . we went to mager and ask her can we the almon scarp they were trowing awy.she wawa recilber.we follwe the dumpter rite to the dump.


Clay Houser October 14, 2014 at 4:46 pm

Your new store at Egypt Road and US422 in Oaks, PA need a lot of help. I’m there every morning on my way to work at 6am and everyday it’s the same thing, always out of coffee and one register open with at least 12 people in line, with 5 or 6 workers standing behind the deli talking away, why did you close the old wawa, service was great and coffee was always fresh……Turkey Hill and 7-11 are looking a lot better since you opened your new store


Sherriece Jones October 11, 2014 at 10:37 pm

Hello my name is Sherriece Jones I was recently contacted by one of your recruiters by the Name of Craig. Our first initial conversation was great! We talked about diversity in establishments and being able to provide different comfort foods for all walks of life including my previous employer its an awesome way to increase sales and game revenue.. After the conversation I felt great.He scheduled me my first phone interview for a couple of days later . The interview was going so I thought he asked me questions pertaining to my previous job I answers them actually and honesty. While we were in conversation I told him about one job I had that closed down because it was constantly being robbed I also that some of us were held at gun point. We also talked about others misfortunes iv had in my career in retail were talking over 25 years. I been spit on, cursed out and maced. He then expresses to me that the areas that Wawa’s are in are somewhat of a different atmosphere than Trenton NJ and Princeton because are the places I’ve been employed also he asked me not to harp on diversity because it may seem to the employer that I’m bitter because I once written a proposal to a company in reference to look outside the traditional family and aim more twords international foods and it was not taken into consideration although he brought it up.

In any event he proceeded to tell me my answer were to strong but he could see that I truly was passionate about what I do however in so many words the hiring manager may see me as plan old ghetto or the cause of my own disrespect which is far from the truth. When I hung up my phone I sat and thought about it and got instantly offended. Do I think this man is racist ? Most certainly not ,do I think he judged me off questions he asked and I answered honesty ? Yes I do if an employer judges you off were you come from and where you’ve been and is still able to work in retail without loosing you mind and or freedom maybe this is not a company I wish to employed by. No hard feelings against Craig maybe he thought it was good sound advice but I definitely have some for him. Trenton, NY, California, Florida ,Canada whereever you go wherever you live ignorance is alive. I believe applicants should be honest ! No an employer doesn’t need to know your whole life story however they should know that the person is honest and trust worthy.P.S.DONT ASK QUESTIONS YOU DON’T WANT HONEST ANSWERS TO AND DONT JUDGE PEOPLE FROM ANY AREA THEY MAY LIVE IN.

Thank you….


John Doe October 8, 2014 at 5:00 pm

The comments here are proof that the I.Q. of the average Wawa customer is slightly above that of a cabbage.


Danika October 6, 2014 at 9:14 am

I frequent store 201 in Chester Springs, PA or should I say used to. There is one associate there that has some kind of sinus condition where he is constantly snorting, sniffing like he’s got a perpetual runny nose. That in itself is rather disgusting but the worst part is he works in the deli. How appetizing is that? He’s making food while snorting his cooties!!! THIS IS GROSS!!!! Not to mention that I’ve been to other stores and it seems that Wawa has a requirement on their job applications where their associates can’t have a full set of teeth or even teeth that are in good shape!


arthur mccarthy September 29, 2014 at 3:11 pm

I spend on average 120-140$ a week at wawa between my weekly gas 40$ once a week and 15$ about every day mon. Thru fri. I have only gone to two locations one number 776 which I no longer go to due to the sub I purchase everyday being miss made stuff I didn’t order on it or the best part foul nasty way overdue for expiration cold cuts smoked turkey to be exact then some nasty multicolored swiss cheese then location number two number unknown but town is Rahway nj on route 1 whu choose I proceeded to purchase my normals through the week and never the less my sub again prepared with some should be expired turkey if it’s shines in the light like an oil Stan is rubbery to chew and is slimy it’s no good I am not going to be spending my money on this garbage no more it used to be good but now I shall go back to quick check they have never sold me bad meat before nor messed up my order plus it’s actually more convienet to go to….good job keep up the good work I shall now only spend 3$ on Gatorade and 1$ on coffee only cause I bought a wawa cup before thus all happened time to get a wait I al ready have a quick check cup oooooo! Just thought you should know why your sales may have or are decreasing quality is lacked for quantity as always and the coffee pots are always empty enough to fill 1/8 of a 24th cup


Rich September 24, 2014 at 4:11 pm

My name is Rich. On Tuesday night, Sept 23rd, 2014, at 10:30 pm, I was at your Wawa Store #223 in Woodlyn, PA. Last night I placed my order; Focaccia Pizza, Buffalo Chicken. Something different to try and brand new. At first I hesitated but your sales associated, Marisa, convince me to try it. Marisa show me how big the pizza was and how to order from your order terminal. I would like to say “thumbs up”! Marisa made Buffalo Chicken Focaccia Pizza perfect and she did it with a great smile. Great job Marisa! Pizza was delicious. You guys at Wawa Store #233 Rock!


no name September 24, 2014 at 9:01 am

Wawa should do prior drug testing especially store 811 in Delaware. Half the store smokes weed .And one girl is a heroin addict . Way to scan your employees background checks but no drug testing .


princess September 23, 2014 at 6:10 pm

Store 811 in Delaware is a horrible place to work. A lot of back stabbing employees Emily and Cara are just a few. The GM Dan is just a kid 26 or 28 and favors his employees. The store is very dirty . Tom the new AGM is an ass. I don’t recommended this store to work at . I was a great employee I’ve been told but when I needed help they terminated me and gave me a care card to call and get help. I did abandoned my shift but found someone to cover and AGM Tom said no .So when I showed up for work I couldn’t handle my problems and left tks 811 for caring .Now I really have problems way to help your employee


Monica Culpepper September 23, 2014 at 11:50 am

I am royally pissed that I drove out of my way to get 2 for $3 Sizzli sandwiches only to get to the office and find them both (croissants) burnt to a crisp. I don’t mean a bit “well done” I mean burnt til they smelt and taste burnt. Not one, two and I did even get them from the same case. This was the Wawa station in Hopewell VA. Always something “special” with that Hopewell Wawa. This last strike is the cure. No more Wawa for me.


Nick Horne September 13, 2014 at 1:02 am

I have been going into Wawa at store 262 for sometime now,I just want to let you know that when Kathy is not there in the morning the place is the worst .Kathy brings energy , a great smile and A positive vibe to that store. She is great behind the register ; fast moving lines in the morning with her back there. There have been mornings I have walked in there and if she is not there I spin around and walk out. I hope you all realize what a GREAT asset she is to your store.Lately she has not been there and either have I. Again that place is NEVER the same without her being there. It was a great start to my day,now I go to 7/11. Your losing me and my crew everyday. Get Kathy back !!!! A former CUSTOMER


Kelley Banff September 12, 2014 at 1:06 pm

Hi, Yesterday I was teminated from store muber #8300 for something that was simply not my fault. For the last few month my GM has had an issue with me for reason I cant explain. I was involved in an incident I simply could not prevent or fix. The only reason I stayed employed for this long is because my fuel manager would stick up for me because he knew I was a hard worker. So while my manager was on vacation my GM just so happened to let me go. There has been a few time were I would see the GM let another associate slide because she favored him while I got terminated because a women drove off on my island while I was on a different island finishing up with another customer. There were also times were assistant manages would transfer because they felt the store was poorly ran. I had two co-workers that day that werent aware that this just happened..I hope someone ca
n help me further my career with Wawa by reading this. I would of been employed for a year October 5th and in this time I never called out, never was late,never disobeyed an order I was giving, NEVER had an issue with fellow co-workers and NEVER had a single customer complaint


Sue October 2, 2014 at 7:28 am

I worked store 993. Very similar situation. Are you looking into any legal action?


Etta Ludlam September 10, 2014 at 9:03 pm

To WAWA This may not be considered a complaint,but tonite we were pouring out a glass of milk out of our wawa gallon container and an object came out with the milk quite shocked we fEtched it out and it seemed l to be a piece of blue cloth or wool.needless to say we threw the milk away,hope this will let you know that something is happening in your process of packaging.please let us know you have looked into this, we have beenloyal customers for years, but are leary as oF now…..thankyou the LUDLAMS


Jimmy September 2, 2014 at 7:56 pm

This is the same Jimmy that posted before. Today I was terminated, due to a quarrel with an associate. For what I had said in my previous comment still stand, I was not written up or given warning and was terminated because I am male and she is female. I’m filing an appeal with human resources to have that store investigated and these comments are my proof on which I knew what was going to happen before it had happened.


Jimmy September 1, 2014 at 5:19 pm

I am currently a Wawa employee and I am completely dissatisfied with my manager who uses intimidation and favoritism in our store she doesn’t abide by our core values and throws her weight in the company around so no one will stand up to her and she puts on an innocent face when she even suspects that something could be happening several ex employees and/or employees that were transferred can vouch for me and i can get at least two people from every shift to do the same. I believe entirely in the company and can’t believe that this has happened for so long I would personally like to speak with Chris Gheyesen and some of the other top level people in our private corporation and after this post and or within two weeks from now i can assure you I will no longer be working for this company


Sue October 2, 2014 at 7:31 am

I would love to do the same. You are sooo right about the upper management. I often wonder how much they really know.


Lois Frank August 27, 2014 at 1:13 pm

Currently, there is a manager-in-training at the Hockessin, DE store. He treats the employees terribly – one minute he’s up & happy, next minute, he is extremely angry. Very scary – makes me think of someone who would go into a store & shoot everyone. Does the corporate office take a look at some of these scary personalities that are put in as managers? Someone who is supposed to be a manager should treat their employees decently – not use harrassment & nastiness such as this. What I have seen there makes me really concerned.


Madison G August 26, 2014 at 10:34 pm

Store number 352 of Collingswood, NJ is typically the one I love going to, but one of its employees, the pregnant black woman jasmine or janelle is by far the rudest employee to represent Wawa as a company. Every time I go to this store, she is unpleasant to all the customers, never greets you or even gives you the idea that you’re welcome to this store or your business is appreciated. She is a miserable person who makes me not want to go to my hometown wawa. Someone needs to explain to her what it takes to be a wawa employee and not some grunge ignorant woman who obviously hates her job and takes it out on the customers with her negative vibes.


Justin douglas August 25, 2014 at 4:01 pm

I have been going to the souderton, PA store everyday for the past several years. Today on monday august 25 at 6am I stopped there as usual to get gas. I went inside and paid with a $100 bill. I went outside to pump my gas as I was aproched by a wawa employee saying that I need to come inside. She told me that the 100 bill I gave her was fake. So I got another $100 from my pocket and she said that was fake as well. She asked me how I was going to pay for the gas that I already pumped. I said with the money that I gave you!! So she got the assistant manager and she said she was gonna call the cops on me. So I found enough money in small bills to pay for the gas. So I left to go to work. I was embarrassed and harassed. While I was at work I couldn’t stop thinking about it so I left and went back to the bank where I got the money from. They told me that the bills were not fake and gave me new ones. It ruined my whole day. Thinking that I had fake money and how I was going to pay my bills. So I think they need a better system to identify fake money


john gregor August 25, 2014 at 3:38 pm

man spiting on his fingers to give back money then when he was waiting on me he wanted to touch my food with the fingers that he spit on , I would not let him touch my food store #198 please give this man a cup of water for dipping fingers instead of passing around germs .


Frank Ki August 22, 2014 at 3:02 pm

The 20 oz plastic Cups that can be purchased need to be redesigned. The bottoms are to narrow to stay in the Car cup holders. As a result they tip out of the holders onto the floor.
Please redesign. They are dangerous. When a driver tries to catch the cup he can lose control of the wheel. Removing coffee and milk from the carpet is not what you want as Wawa Company.
Please contact me as I believe I know part of the solution.


Rich August 21, 2014 at 2:12 pm

My name is Rich. On Wednesday night, Aug 20th, 2014, at 10:30 pm, I was at your Wawa Store #223 in Woodlyn, PA. Last night I placed my order, chicken parmesan sandwich with parmesan cheese. As I walk up to the counter with my order slip, Pepsi soda and bag of chips. I turn around and notice a woman with black curly hair, dark glasses, and black outfit with sandals. This woman was very demanding to your staff behind the counter, uncooperative, and not listening regarding chicken noodle soup. I would like to say please give customer service recognition award to Amanda, and her two associates (do not know there names, one wearing black hat with wawa pins and glasses) for there professional manners, customer service leadership skills, helping and assisting, and job well done. They kept their composure, team work, and helping each other defused a situation. Also like to say, Amanda, Customer service associate, was very polite, professional, helpful, multi task orders, and great customer service with a smile. I never seen someone make hoagies at a fast pace and make a chicken parmesan sandwich perfect. Amanda desires the fastest hoagie making award. Last month (July 20th), I wrote a letter to Wawa Corp regarding Asst. Mgr. Meghan for her dedication, leadership skills and devolution to her job at Wawa. I shop at Wawa every night after work. I would like to say these men and woman that work at wawa#223 are the best. Whether it’s in the morning or at night, the Wawa employees at #233 take good care of there customers and give there 100% customer service at there best. I wanted to say thank you!


shirley August 20, 2014 at 9:31 pm

Everyday at 4am I go to one of your stores in Mechanicsville Virginia! I look forward to seeing my ladies who are always there! I love wawa and love my 2 Ds! Thanks for having such wonderful employees


Larry F. August 17, 2014 at 6:19 pm

Re: WaWa, Ocean, NJ (Shafto road location)
Been a customer every day since the opening. Very pleasant experience.
Recently encountered dishonest practices when receiving change from gas attendants
and inside cashiers. Gave a $ 50 and received change for a $ 20. “I punched in $ 20.
Shorted a $ 1.00 at gas pump. “Oh sorry the bill got stuck on counter”.
There doesn’t seem to be anyone in charge to talk to. It seems that a few dishonest
workers feel that they can try to cheat and probably are successful in some of their attempts. A few such workers can turn customers away .Thanks for your attention.


paulita July 29, 2014 at 6:51 pm

wawa waste the drinks your team at several stores make the protein drinks and makes enough for two but throws one away instead of giving it to the customers. why mix so much


Edward Berding July 29, 2014 at 1:26 pm

I have been going into the wawa in north wildwood for years I mostly go on midnight shifts and all the employees are great they are happy they smile they joke with customers and make them laugh sometimes I really look forward to going there except the one girl back in the deli Ashane the colored girl she is the rudest unhappyest person I hate even having her make my food she acts like its such a bother. Then she makes it so sloppy and slams it on the counter and screams the number. I say thank u and I just get an eye roll and she turns her back on me. I tryed to talk to her to make her smile and be friendly but I was told I hate this job it sucks here and so do all my co workers and bosses. Someone needs to talk to her or teach her some customer service. I hope she changes and dont bring others down for everyone else is great and enjoyable. Please takw this in concideration cause it could turn people away and hurt business im just looking out for my favorite store of all time. Thats north wildwood wawa love that store!!!!


judi July 26, 2014 at 5:05 pm

I sold over 100 wawa tickets for shortie hoagies. I went into the WAWA at Frankford and Linden Ave and order a classic hoagie and went to cashier to pay and they would not except ticket and upgrade me. They said I was not allowed to do that. I spoke to the general manager Tyrone and said no and made me pay full price for a classic hoagie????
I sold these tickets in good faith and can not believe your store or stores will not honor them. Either you have not trained your managers correctly or you are not true to your word, which I find very hard to believe. I really need this problem fixed.

Judi Harris 215 317 xxxx


Kaila July 22, 2014 at 12:52 pm

I was a wawa employee and was wrongfully treated by the manager at store #299 apperently employees were spreading rumors about me saying that i said i hated the job and did not want to work there which was all lies and the manager would not take my word into consideration and was very nasty to me. I go to wawa all the time and enjoy the prices and never thought to be so poorly treated at such a great company. I unfortunatly do not work there anymore and might not go back as a customer.


Jersey Mom September 30, 2014 at 12:51 pm

I am a Wawa customer and I gotta tell ya – all this public whining by employees is really bad for your business.


Rich July 21, 2014 at 6:19 pm

My name is Rich. On Sunday afternoon, July 20th, 2014, I was at your Wawa Store #223 in Woodlyn, PA. Your employee, Meghan-Asst. Mgr. was very politeful, professional, helpful, observing, and great customer service with a smile. I was purchasing a can of coke, newspaper, and pack of Winston Ultra Lights Cigarettes. Meghan look at the can of coke and on the side of the can had the words, “Share a coke with a friend”. I was very impress; happy, bought tears to my eyes because of all the Wawa stores I go to, none of your employees has ever ask that question about what’s written on a side of a soda can. I was having bad morning. I said to Megan “I would be happy to share a coke soda with you any time”! Meghan made me laugh. She said “I’m a Pepsi gal, I don’t drink Coke”! Meghan did that with a smile. I said to her “I’m a Pepsi guy; I just need a coke soda to wake up”! We draw up a small conversation & Meghan said “Have a pleasant day, come back soon”! When Meghan said that, my morning went from bad to a great day! I am writing this letter because customer service is a big part in the retail industry. Without great customer service skills, the retail industry would not survive. Customers would go somewhere else to shop. Please give Meghan, Asst. Mgr. a Customer Service Recognition Award for her customer service and professional leadership skills. She deserves it! You need more employees like Meghan. When I need a newspaper, cigarettes, hoagie, soda, etc, I know what store to go to. Store# 223, Woodlyn, PA.

Thank you,



frank gray July 13, 2014 at 5:17 am

I visit the WAWA at 6800 Risingsun & Longshore daily. I purchase gas for two cars, buy coffee and food on these daily visits. I also spend hundreds of dollars per week playing the lottery machine in this WAWA store. I attempted to cash a $250.00 lottery ticket on Saturday 7/12/14, and was told by the General Manager (Mr. Mahmud) that he could not cash my ticket because WAWA has a $100.00 limit or policy on the amount paid out on lottery tickets regardless of the fact that I was a regular customer. I informed the General Manager that the previous General Manager had cashed a ticket for a higher amount. Mr. Mahmud responded in a very nasty and most unprofessional manner, “I don’t care what the other GM did.” At this very moment, I decided to take my business across the street to the Sunoco. When I did, this store manager had not problem cashing my ticket; therefore, I purchased $50.00 worth of gas from the Sunoco and decided to take my business across the street for good. I refuse to spend my money where I am not treated with respect and extended the common courteously a paying customer deserves. WAWA lost three good customers this day as my wife, son and I used this store for more than 6 Years. The old GM needs to be sent back to this WAWA as the old GM was very nice, professional and pleasant to all of his customers.

Frank Gray
Dissatisfied WAWA Customer


Joe July 16, 2014 at 12:45 pm

There’s a limit for a reason. If they do it for you, then they have to do it for everyone, and they don’t have that kind of money in the drawers for that.


Sue October 2, 2014 at 7:35 am

The store in Monroe Twp. NJ has a $100.00 payout limit


Tianna July 10, 2014 at 4:54 pm

I recently went to a Wawa a few days ago in New Castle #840 on Memorial Drive on third shift and I would like to talk about her. The manager on duty Kenisha handled a very bad situation very well with a very vulgar customer. She always has smiles when I come in and makes sure my experience at Wawa is well satisfying. She has great customer service and makes me want to come back every night. These young ladies on this shift have it rough at night. But from my experiences at being at Wawa Kenisha has held it together for them and never has made my wait longer than 5 minutes. Besides the fact that the young lady disrespected her and the whole store Kenisha held it together so the customers like me wouldn’t see the craziness going on in there. She is doing a good job and I will come back every night as long as she is there.


Andrew Saucci July 9, 2014 at 10:16 pm

Love the soft pretzels, but I just gave up Wawa when I learned that they support the Susan B. Komen Foundation, which contributes to Planned Parenthood, which promotes abortion. Enough said.


JerSeaGirl October 7, 2014 at 3:51 pm

Get it Right – susan GGGGGGGGGG komen. Know your facts. I guess you wont shop a lot of places during October since it is Breast Cancer awareness month. Although Planned Parenthood supports Abortions, there man concern is to teaach young girls and boys about safe sex through free birth control.


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