Wawa Corporate Office

Wawa Corporate Office Address

Wawa Inc.
260 W Baltimore Pike
Wawa, PA 19063

Contact Wawa

Phone Number: (610) 358-8000
Fax Number: (610) 358-8878
Website: http://www.Wawa.com
Email: Email Wawa

Executives

CEO: Chris Gheysens
CFO: Jim Morey
COO: David Johnston

Wawa History

Wawa began in 1890 as a dairy farm.  George Wood imported cows and sold “sanitary” milk.

The company grew rapidly as demand for dairy products increased.

In the 1960s, consumers began to buy milk from grocery stores, so Wawa transitioned to a convenience store in order to sell their own milk.

In 1964, Wawa Food Markets opened its first store under the leadership of Grahame Wood.

By 1989, there were 400 Wawa stores.

In 2003, the company began to construct a new distribution center in Carney’s Point, NJ.

Wawa launched its own line of soda in 2007.

There are currently nearly 600 Wawa locations in Pennsylvania, New Jersey, Delaware, Maryland, Virginia and Florida.

{ 201 comments… read them below or add one }

S. Baresich August 20, 2015 at 9:11 pm

I went to the wawa store #809 located at Carpenter Rd. Wilmington Delaware on 8/19/2015 to purchase a half gallon of iced tea. I handed the cashier[Jose] a 20$ bill and he handed me back 16.20 when i should’ve got back 17.91, I believe this was intentional as i saw him put in 18.29 on the display in front of me, that’s the last time I’ll be in that store again.

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Jon Hereford July 30, 2015 at 8:23 pm

Today I went into store number 532- to purchase a pack of cigarettes and soda. I purchased the soda and rang the cigarettes up separately. Dan the cashier at the time took my coupon and rather then doing the math to correctly ring up my product he chose to do it the easy and lazy way and just subtracted 5$ off the total. Well the coupon was for a pack of cigarettes for 2$ plus tax. Because originally including tax they come out to 7.42. Well this time in particular the total should be 2$ plus taxafter receiving the discounted rate from the coupon which should come out to 2.12$ I explained this to him but because he rang them up the ” lazy way” he just decided to subtract 5$ from the total. When I tried to explain to him that he over charged me he told me I was wrong without even listening to my explanation. Then told me sales tax was more then six percent I asked him how much it was then and he said he didn’t even know. Well if your sure it’s not 6% you should know what the proper sales tax should be then….. So long story short I was charged the sales tax on seven dollars when the total was 2 $ plus tax. But he didn’t want to be bothered with my explanation or the time to show him the proper math. And considering I brought only the exact change necessary I didn’t have enough money for his mistake which was very very embarrassing. The nice lady behind me in line gave me the change thankfully because I wouldn’t have got them otherwise and considering it was his mistake not mine I’m very unhappy with the turn out of the whole situation. I was under the impression the customer was/is always right anyway. Well I was made to look like a fool and almost didn’t get what I came all the way for. I’m a frequent shopper at that store and have never been pleased with Dan’s attitude and don’t like him personally but now I have more reason not to. His customer service skills are sub par at best. I’ve lived by this wawa 25 years and even worked there myself for almost 4 years. I’ve been told I wad client of the year before due to how often I’m in there. So to be made to look like a fool was very embarrassing like I said considering everyone in the area knows who I am. I didn’t want to make a scene but this type of thing seems to always happen with this customer service associate in particular. I believe he is even running shift at times and if they’d how he leads what are the employees underneath him to think? Very very unhappy with my wawa today. Never had this type of problem before and even though it’s a matter of a few cents I believe the principal of the situation id’s what’s important in my story today. I hope someone I’m corporate reads this and the proper disciplinary actions are taken because I’m not going to be made to look like a fool in my home town there is two other convenience stores very close by and I won’t hesitate to take my business elsewhere.

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john August 3, 2015 at 8:55 am

don’t buy cigs if you cant afford them

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Sandra Drown August 6, 2015 at 11:42 am

As a Wawa Shift Manager in VA, I encourage you to please speak to the General Manager regarding this particular employee, especially as this seems to be an ongoing customer service issue. Our number one concern is that our customers are always satisfied to the best of our ability and happy when they leave our stores.

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Annoni August 6, 2015 at 5:40 pm

Even with a coupon, you have to pay the sales tax of the entire purchase. Sales tax is not exempt just because you have a coupon. If you buy $10 worth of items, and have a $5 off coupon, you still have to pay the tax on the entire $10 worth of items. This is normal everywhere, in every state, at every store.

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ron hill July 29, 2015 at 7:25 am

Store 721 in Williamstown,NJ. has been having a milk shortage for a few months – Cannot buy what you do not have.

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John Milanak July 22, 2015 at 7:40 pm

I just bought 3 classic hogtie feast subs. Italian was fine meatball was ok but the third one was terrible. Had to throw away. Roast beef was spoiled and sub was just thrown together. It was one of the new ones. TSTDF trkybeef. I will go back to store tomarow to tell them. I’m at your stores at least two to three times a day. First time anything like this. Also girl making sub was annoyed that I asked a question about a sub. Usually I would let it go.

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Jon Hereford July 30, 2015 at 8:34 pm

Wawa usually has great customer service but recently I feel like the quality of the service had just plummeted. I recently had a similar problem and it is very annoying. Don’t work somewhere your not prepared to at least look like your enjoying yourself and yes people are going to ask questions about the food they are purchasing, that’s their right!! If you cannot do your ONE job maybe you should consider working somewhere not in customer service. I used to work at wawa and I’m a frequent customer. So it’s great to see the company growing but if you have to sacrifice the quality the quantity of new customers is going to go way down and then what was the point in growing the business. They need to remember that they are not the only convenience store/ sub shop around!!!

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Christine July 2, 2015 at 1:15 pm

Could you please update “Google” with the correct phone number to your 10 Davisville Road Location in Warminster. This store has been remodeled and opened for sometime now and you have to phone all over the place to get the correct number.

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Sean vickers June 30, 2015 at 7:01 pm

I would just like to know if WAWA uses tap water for thier coffee and other drinks. If so then WAWA is willfully and knowingly poisoning its customers with floride that is added to our drinking water.we as americans have a RIGHT to know any and all ingrediants in our food and beverages and this includes the ingrediants that are contained in the ingrediants added to the ingrediants used to make whatever it is we are being served for consumption. Posioning is a MAJOR lawsuit and human beings DO NOT deserved to be posioned just so a corperation can make money.

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Jim Ferris June 29, 2015 at 12:53 pm

I had someone steal money from my debit/credit card and add to a WAWA card. They did it on Saturday for $125.00 ($100 and $25) and Sunday $125.00 ($100 and $25) and another one is pending and we are not sure of that amount yet. I stopped my card, contacted bank and Loos prevention at WAWA, ref # 5073576. I want my money back my credit union is Suncoast Credit Union, 800-999-5887. I filed a claim for the return of the money. How is this happening? Are IDs asked at stores when CC are used? or how it is checked out before you reload WAWA Cards?

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Erika June 12, 2015 at 2:07 pm

After years of coming to this wawa it’s bad when they can’t get it right before the six flags season opens but awful when great adventure opens. The coffee bar was overstocked and tons of damage goods which is a loss prevention issue it’s like stealing no reason for that much damage. The coffee bar was sticky with old coffee and old milk spills,wrappers and even by the soda bar there were lids on floor which is a safety hazzard . If someone steps on that goes sliding and falls you have lawsuit. There should be security here during great adventure season the people act crazy disrespectful and cursing and violence with children around. It’s inexcusable behavior that is tolerated. When will they hire someone to just take care of soda slurp cold coffee bar,coffee bar,milkshake bar and coffee station. Start workers as Drinks runner only, separate worker for sandwich and cold foods bar yogurts salads pickles pudding fruit cheese meat bar,the sizzler station only,then upgrade them to deli. As well two cashiers at all times if not but fill and front the store.This is the only way I feel the store will run smooth and effectively . Out season it’s busy due to three major rds 195,537,571 that brings in truckers and customers constantly. This store needs constant supervision by district or mystery shopper. Due to the nasty coffee bar both myself and child is sticky up forearm and elbow and on hand. We had to wash up after being rung up just to expose our drink to the many germs of the disgusting bathroom. Again adults and kids act animalistic in there.

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kim May 29, 2015 at 7:52 pm

We are professionals that visit your store in New Port Richey Florida. Excellent store and staff. We were working in St . Petersburg Florida and stopped in your store at 22ND Street in St. Petersburg. The people aka employees ignored us and the place was filthy. This sours people from using your stores while traveling. All your store’s should have pride and above all cleanliness. Thank goodness for our local store in New Port Richey Florida. They need to set the example s for the rest.

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Krissy May 5, 2015 at 4:52 pm

The Wawa in East Windsor, NJ is one I go to literally every day! Today I went and saw a sign twice that said f’real milkshakes $1.99 (5/4-5/31). The cashier gave his friend from high school that price, but I had to pay $2.79. I went home to call the manager Jen and she yelled at me for interrupting her busy work and also told me they were $2.79, but yet the sign said $1.99. I’m very upset

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Bill May 5, 2015 at 4:55 pm

They did the same to me yesterday. I’m going to take a picture and get them for consecutive false advertisement.

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B May 22, 2015 at 9:47 pm

The 1.99 sign is exclusively for the flavor on the sign ! This month(may) is chocolate, last month (April) was cotton candy !

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Erika June 12, 2015 at 2:10 pm

If a sign is present they have to give it to you its called false advertising and they can get in trouble for it.

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Ellen August 4, 2015 at 1:34 pm

THE SIGN CLEARLY STATES FLAVOR OF THE MONTH $1,99 (,,gives the date,July into August ,,mint )other flavors are priced regularly,,,, learn to read ,,before initiating a lawsuit ,showcasing your ignorance,

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Madge April 27, 2015 at 1:14 pm

I can definitely help them with their cleaning needs. I tried to contact them but the form is not working. Left messages for the “buyer” and no returned calls yet.

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Donald abel April 23, 2015 at 10:43 pm

Store #8313 has a very rude and foul mouth gas attended named dan he his always using the bomb and is very snobby how do u let people like Dan work for this company?

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Donald abel April 23, 2015 at 10:43 pm

F bomb

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Steven J. Vlahos April 18, 2015 at 8:42 pm

Wawa has dirty bathrooms. the floors are dirty. the urinals and other metal parts are all stained from use of improper chemicals even in your newest stores.
This is a universal problem at Wawa.
I know that the toilets are not your prime business which is making money.
But please correct this issue and make the toilets as welcoming as your stores, your staff, your products and management.
With blessings always,
Rev. Fr. Steven J. Vlahos

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candido santia April 1, 2015 at 12:31 am

11:56pm, I ordered half a dozen donuts and a buffalo chicken quessadilla. I had waited around 20 minutes, there wasnt’ alot of people. My daughter was still waiting I had finished putting gas in my car, I came back inside the store asking the lady “what was taking so long” when she replied with “here take your order, cranky” I don’t appreciate the attitude she gave me, and your staff seems to be used to saying bad words infront other customers and not just me.Tell your wawa staff of Irlo Bronson Memorial Highway Winter Garden, Florida to have some more respect with customers. I also will not be going to this wawa anymore. I was tired and stressed from finishing work at Walt Disneyworld Resort, working in the company for over 20 years, and I do not treat my guest like that, so I’m pretty sure if you came out of work and walked into a different gas station with employees like that, you would do something about it too. The woman who said that to me was the only african american woman, I did not know her name because I didn’t see her tag. Store number #5119.

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Brian Johnston March 31, 2015 at 12:17 pm

Latest story about Mike Cuzzo for the Asbury Park Press. USA Today now has it as well.

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