The North Face Corporate Office - Corporate Office HQ

The North Face Corporate Office

How would you rate your experience with The North Face ?

[Total: 6    Average: 2.7/5]

The North Face Corporate Office Address

The North Face, Inc.
2013 Farallon Drive
San Leandro, California 94577

Contact The North Face

Phone Number: 510-618-3500
Fax Number: 510-618-3523
Website: https://www.thenorthface.com/
Email: Email The North Face

The North Face Facts

Founder:
Date Founded:
Founding Location:
Number of Employees:

The North Face Executives

CEO: Geoffrey D. Lurie
CFO: Todd Spaletto
COO: Michael R. Egeck

The North Face History

The North Face was founded in 1966 by Douglas and Susie Tompkins in San Francisco, California. The company originally offered only climbing equipment, later adding ski wear, backpacks, and camping equipment.

Today, the company is a subsidiary of the VF Corporation, who also owns the backpack maker JanSport. Between the two subsidiaries, they account for almost 50percent of all backpack sales in the US. The company offers its products in more than 55 retail outlets, an active eCommerce site, as well as 20 outlet locations.

The North Face clothing has become incredibly popular over the past decade, with jackets being such a hot item that they are being stolen from students during robberies. The company sponsors many athletes, including the Ultra Trail Tour de Mont Blanc winner Lizzy Hawker.

The North Face FAQs

Question 1: What is the phone number for The North Face?
Answer 1: The phone number for The North Face is 510-618-3500.

Question 2: Who is the CEO of The North Face?
Answer 2: The CEO of The North Face is Geoffrey D. Lurie.

Question 3: Who founded The North Face?
Answer 3: The North Face was founded by in .

{ 4 comments… read them below or add one }

Kelsey Hesek January 26, 2019 at 9:56 pm

Dear North Face,
I am writing you this letter in regards of recently being laid off as an Assistant Manager/Co Manager of Store #322 of Oshkosh, WI. I was laid off through phone call from District Manager Mamie Manansala on January 24th, 2019. I have been working for the company of North Face since 2016, I helped open the #322 location, started as a Visual Merchandising lead Full-Time, moved my way up to Selling Supervisor then promoted to Assistant Manager in July 2018. Our Store Manager left immediately after my promotion due to family medical issues – she continued to be on LOA this past year and still currently is on it, with the company extending it. I was asked in November 2018 to officially run the store as a Co-Manager. I put a lot of time, extra hours, was more than flexible for the unfortunate circumstances we faced as store with low management staff, them sending us help from other stores that the District Manager knew it didn’t work in the end and ended some of the visits short because it was not benefitting us as a store. In November it was me and the selling supervisor running the store, we both recently got promoted that summer and we went into it blind but learned a lot and did a lot for the store itself, did more than what our roles were, and we were okay with that because it was worth it and we as individuals felt accomplished! I would like to think of myself as a very dedicated, reliable, flexible and hard worker for these last couple years in the company. I have no prior issues; no write ups and I was let go January 24th with a straight termination due to a comment I made on social media expressing my freedom of speech and my conservative views – which were opposite to what North Face’s political views are. I understand it was wrong of me to go against my employer and make the comments I did, but I was expressing my freedom of speech the same as whoever runs The North Face’s Instagram account. After I realized I shouldn’t have jumped in I quickly deleted it because I knew I shouldn’t of commented, but then some random follower of The North Face’s page screen shot this comment, sent it corporate and it has gotten me fired. I had no previous convictions with this company, I gave a lot for this company and my store for me to be thrown away over a comment I made on my own social media off the clock. Again – I do apologize for any comments made that offended anyone, it was not my intent. It was in the moment, expressing my conservative views and then I quickly deleted it because it was not right of me. Almost 3 years later with this company, built my way up from Visual Lead to Co-Manager – one comment, which made me lose my job as I am 4 months pregnant, in the middle of closing on a house we are renting that needs to be sold. I was the prime income and now we will be losing the house and will have no place to go for the time being, because one comment, a random person screenshotted me, that made me lose a job I was dedicated and put my all in for multiple years. Someone who thought was doing everything right in her life, never had issues with her jobs before, never been fired or written up at any job – now to losing everything I’ve built up to this point and now will struggle while 4 months pregnant with no income. I am saddened by the termination and very disappointed in myself but also disappointed that the company will not be giving me a second chance. Thank You for the great years and the opportunity this company has given me time after time with building up and showing what I am capable of – but I think the straight termination is absurd and was very wrong.

Thank You,

Kelsey Hesek

Reply

Avnish Madan May 23, 2018 at 1:29 pm

Hi!

I wish to set up a North Face dealership and retail store in New Delhi, India and i need to understand the process to do this. Who can I speak to for this purpose?

Regards,

Avnish

Reply

James Ciao September 26, 2017 at 10:11 am

I wanted to share a very positive experience at the TNF store in Raleigh NC. The manager Beth resolved a problem I had with the purchase I made at an out of town store only to discover when I got home that the pair of shoes I had purchased was packaged with two left shoes . The only suggested action I got from the store of purchase and two reps at customer service was to travel over 3 hours back to the store of purchase if I wanted to return the product for credit .I visited the store in Raleigh to see if they could give me a credit and return the shoes there . Beth said that was unacceptable because ” the North Face has two missions one to provide the best products available and customer satisfaction”. She took it upon herself to contact other TNF stores to find a replacement pair which she did not have in the store and to have them shipped to my home .That was yesterday . Today I received notice the shoes have been shipped . When I started to express my displeasure about my experience which led me to her she assured me that my cirXXXXstance was unusual because the mistake in packaging may have been something “one off ‘ and led to the confusion . She defended her company and associates . I can only Speak in glowing terms about TNF and my experience going forward . She is one that should be recognized for her effort .

Reply

Sara September 8, 2017 at 10:52 am

I just received your email regarding your new merchandise saying “walls are for climbing” I take this as a political statement. I am an independent as are many of my friends and family – we are a huge family across the country We do not do business with companies who become political. We all use north face clothing If this is not meant to be political then you have to save so. You are in business to sell your product not to sway us one way or another in political statements I have spoken to some of my family members (and will call the rest this weekend) and they feel the same way. My husband has already gotten his north face fiats and boots together because he said he will not wear them or buy any other if your products. Remember word of mouth goes a long way.
Sara

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