Rakuten.com Shopping Corporate Office - Corporate Office HQ

Rakuten.com Shopping Corporate Office

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Rakuten.com Shopping Corporate Office Address

Rakuten.com Shopping
85 Enterprise Ste 100
Aliso Viejo, CA 92656

Contact Rakuten.com Shopping

Phone Number: (949) 389-2000
Fax Number: (949) 389-2800
Website: http://www.rakuten.com/
Email: Email Rakuten.com Shopping

Rakuten.com Shopping Facts

Date Founded:
Founding Location:
Number of Employees:

Rakuten.com Shopping Executives

CEO: Hiroshi Mikitani
CFO: Yoshihisa Yamada
COO: Toru Shimada

Rakuten.com Shopping History

Scott Blum founded Buy.com in 1997. The company sold electronics at below cost and made up the difference with advertising and ancillary services like warranties and equipment leases.

Buy.com had the record for first year sales of any company with $111 million in 1998, its first full year of business.

Scott Blum sold his stake in the company to SoftBank in 1999 for $195 million, right before the company filed an IPO. Stock values plummeted the following year and he bought his stake back for $23.6 million in 2001.

In 2002 Buy.com expanded beyond electronics and began adding soft goods to their catalog.

Buy.com has an extensive eBay store and has over 1 million positive reviews.

In 2010 Buy.com was acquired by Rakuten, Inc., Japan’s biggest e-commerce company. The acquisition had an approximate value of $250 million.

In 2013 Rakuten, Inc. announced the official rebranding of Buy.com to “Rakuten.com Shopping.”

Rakuten.com Shopping offers more than 17 million products and is ranked in the top three e-commerce companies in the world.

Rakuten.com Shopping FAQs

Question 1: What is the phone number for Rakuten.com Shopping?
Answer 1: The phone number for Rakuten.com Shopping is (949) 389-2000.

Question 2: Who is the CEO of Rakuten.com Shopping?
Answer 2: The CEO of Rakuten.com Shopping is Hiroshi Mikitani.

Question 3: Who founded Rakuten.com Shopping?
Answer 3: Rakuten.com Shopping was founded by in .

{ 3 comments… read them below or add one }

Tisha Titus November 18, 2014 at 7:03 pm

Please have someone from the U.S. corporate office contact me regarding the incompetent customer service I have received today as a result of your defective “verification” process.



gene button September 12, 2014 at 8:58 pm

We are sellers on Rakuten.com, every 5 or 6 days we are shut down, inactive and never told why! We paid an upfront fee to sell on your site but you keep shutting us down, we can’t ship orders buyers have paid for and we can’t get paid for items sold last month and the worst part is that we send many emails and no one responds! there is no seller support in your business, you ignore your sellers, why? we make you money! 
please have someone reply to this email, we need help, we don;t need to be ignored!


Barbara Roberts May 12, 2014 at 2:05 pm

I placed an order some time ago and have not received it!
Order Number 74037062
Claude Monet Canvas 14X19 $49.99

Can not seem to get into your office by phone and just wonder where my order is.
Should have only been 2 days and it has been over a month since I placed the order.
Please either send me the canvas or credit my account.
Please Respond!!

Barbara J Roberts
XXXXX Forest Rd Apt#XXXX
Spring Hill, Fla 34606


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