PetSmart Corporate Office

PetSmart Corporate Office Address

PetSmart, Inc.
19601 N 27th Ave
Phoenix, AZ 85027

Contact PetSmart

Phone Number: 623-580-6100
Fax Number: 623-395-6517
Website: http://www.petsmart.com
Email: Email PetSmart

Executives

CEO: David K. Lenhardt
CFO: Carrie W. Teffner
COO: Joseph O’Leary

PetSmart History

PetSmart was founded in 1987 by Jim and Janice Dougherty as PetFood Warehouse.  The first two stores were in Phoenix, Arizona.

In 1989, the company name was changed to PetSmart.

In 1992, the 50th store was opened.

In 1993, the company went public.

In 1994, the 100th store is opened.  Stores also begin to offer pet training classes.

In 1996, the chain expands to Canada.

In 1998, the 500th store is opened.

In 2002, the first PetsHotel is opened in Phoenix.  By 2008, there are 100 PetsHotels.

In 2004, the PetPerks loyalty program is launched.

In 2007, the 1000th location is opened.

Today, there are nearly 1300 PetSmart and 200 PetsHotel locations in the US, Canada and Puerto Rico.

{ 128 comments… read them below or add one }

Tony Wilk April 7, 2015 at 8:31 am

Walking through the mall I recently passed by a Build-a-Bear Workshop. Thinking to myself, “if people can create their own plush toys for their kids, why is there nothing available to create plush toys for their furr babies”. I think it would be a great idea to create a station within pet smart that would allow you to create a one of a kind/personalized stuffed toy for animal lovers best friends.
Steps:
1. Select a skin
2. Stuffing station (stuff your toy)
3. Select a squeaker or noise actuated device
4. Close up/sew your new toy

And of course dogs would be welcome to join in the creation of their new favorite toy

Tony

Reply

Lucinda Montoya April 1, 2015 at 6:12 am

yes, I a major complaint on the grooming at the petsmart at the san diego rosecrans location on March 27th, 2015 & today March 30, 2015. Last Friday I had an appt. for my cat Harley May, to be groomed as I have always done for the past two years. Iv never ever had a problem. If fact the the groomer named Jen, told me my cat was the best well behaved kitty she has ever groomed. Unknowingly, Jen had left the rosecrans location very recently. There for, someone else groomed Harley. As I’m shopping in the store, I get a call from the groomer, telling me that my cat is really, really stressed out & pooping everywhere. I told the the groomer this is a first time ever that harley has acted like that. I didn’t know wtf was going on that my cat was so stressed out. So I bought some calming spray which was over $15.00! Id never had to buy a product like this until now. It was the only thing i could think of to maybe help. Dropped it off to the groomer & left. About 40 minutes later, the groomer called to say Harley was ready for pick up. When I arrived, the grooming manager said she didn’t know why i was told Harley was ready, because, Harley is really wet still & got my cat anyway to return to me. the grooming manager then said if i came back early next week, she personally would bath, groom, & dry her properly & it would be at no cost to me. I made an appointment, in which was today. The groomer calls me 25 minutes later, saying Harley again is really stressed out and hissing & also scratched the grooming manager so bad, that she had to be treated at the Banfield hospital next door! They said they have to stop & can no longer continue & finish Harleys grooming. I was really concerned of why this was happening with Harley. this is when i found out that the girl Jen, that had always groomed Harley no longer worked there anymore. Jen was always able to bath, clip her nails, & blowdry Harley with no problems in two years. so wtf is really going on?! My Poor little Harley went home for a second time almost soaked again! harley look like she had seen a ghost & was so stressed out & scared. I called the corporate office as soon as i got home and reported my complaint. Never going back to that location ever again!!

Reply

Richard March 26, 2015 at 10:50 am

RECENTLY I HAVE SEEN PETSMART TV ADS FEATURING MIXED RACE COUPLES AND THEIR PETS AND I FIND THIS VERY INAPPROPRIATE FOR THE FOLLOWING REASON. CHILDREN BORN TO MIXED RACE COUPLES THAT PERHAPS IN THEIR FUTURE MIGHT NEED AN ORGAN TRANSPLANT HAVE A LESS THAN 1% CHANCE OF FINDING A DONOR SINCE THEIR DNA IS MIXED. SO PROMOTING MIXED RACE COUPLES ON YOUR TV ADS JUST TO SELL MORE PRODUCT IS SOMETHING PETSMART SHOULD BE ASHAMED OF DOING. IF YOU WANT PROMOTE PRODUCTS TO A PARTICULAR RACE THEN, FEATURE PEOPLE FROM THAT RACE IN YOUR ADS!!! TAKE DOWN THOSE ADS!!!! SHAME ON PETSMART!!!!

Reply

Me April 21, 2015 at 4:18 pm

LOL Richard you’re an asshole. If only closed minds came with closed mouths…

Reply

JG April 27, 2015 at 5:35 pm

Richard, you are an idiot.

Reply

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