Motel 6 Corporate Office

Motel 6 Corporate Office Address

Motel 6
4001 International Pkwy
Carrollton, TX 75007

Contact Motel 6

Phone Number: (972) 360-9000
Fax Number: (972) 360-5821
Website: http://www.motel6.com/
Email: Email Motel 6

Executives

CEO: Jim Amorosia
CFO: Lance Miceli
COO: Alan Rabinowitz

Motel 6 History

Motel 6 was founded by William Becker and Paul Greene in Santa Barbara, California in 1962.

The partners wanted to build motels with bargain rates and decided on the rate of $6 per night; a rate which would cover building costs, land leases, and janitorial supplies. This $6 rate is the reason for the name “Motel 6.”

To cut costs the brand offered coin-operated black and white television sets instead of the free color televisions offered at more upscale hotels. Motel 6 also had no on-site dining, a model that continues today.

Throughout the 1960’s the Motel 6 model became more popular and the company began to to take a small market share away from bigger chains.

By 1980 Motel 6 had 300 locations.

Kohlberg Kravis Roberts bought Motel 6 in 1985 and began to move it away from the no-frills approach.

French-based Accor bought the company in 1990 and began franchising in 1994 in order to expand more quickly

In 2000, Motel 6 expanded internationally for the first time with a location in Ontario, Canada.

The Blackstone Group bought the motel chain in 2012 for $1.9 billion.

Today Motel 6 has more than 1,000 locations in the United States and Canada. Motel 6 also operates extended-stay hotel chain Studio 6, which has about 60 locations.

{ 45 comments… read them below or add one }

Mr. T April 26, 2016 at 5:10 pm

I checked at 6 pm at the Fresno Ca. Motel 6 at the N. Crystal Ave address. As soon as I opened the door and with help of the sun’s glare, immediately I looked to the wooden floor and saw dirt and/or gravel on the floor. Following this dirt I also saw a dust-ball mixed in with pubic hairs (Disgusting). I then walked down stairs to the office and advised the clerk. Coincidentally the maid that made up the room was standing there behind the clerk. The clerk told this maid that my room floor was dirty. The maid stood there for a while with an “I really don’t care attitude” responded to the clerk saying, “Just give him another room.” The clerk then told her there were no-more rooms. As pissed off as I was and did not want to create a scene, I decided to walk across the street to eat. After eating, I walked in the office to grab the manager’s business card and the clerk told me the room was clean now. After several attempts, I finally got a hold of the General Manager. After explaining what happened, he too, had that “I really don’t give a shit attitude.” Never again will I stay at this type of “Low Life” motels again. I use to carry one of their Motel 6’s book with me but have thrown that away, too.

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Sandi E April 24, 2016 at 2:48 pm

Stayed in the Baker Lane, Staunton, VA on December 27th, 2015. It was late at night and sleeting and snowing when we neared the exit. Figured, it was best to stop for the day and continues the next morning. The weather was bad and had to cell phone reception to check out the hotel. The room looked clean on initial inspection so we booked the room.

Upon retiring for the night, found the sheets were dirty and the bathroom was clean in common areas, but the floor around toilet was dirty. Didn’t shower or sleep on the sheets. Stripped bed and slept on our own blankets and pillows.

Find it amazing that the only reviews online, when I looked today, April 21, 2016, were positive. What happened to all the horrible reviews I found after we returned home.

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Wayne Collins April 20, 2016 at 5:36 pm

Checked into the Salt Lake City Airport location. After checking in and after a while I discovered they had no hot water. Nothing was said about this at check-in.

Late in the afternoon they suggested I get a refund and go elsewhere. Since I don’t have a car I have to pack everything up and take public transportation elsewhere.

Motel 6 also charges “demand” rates so they can go up. I paid $4 extra for the room as it went up in 3 hours.

I have had trouble with this location before. Should never have returned.

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Lauren Feathers April 12, 2016 at 9:18 pm

I stayed at the motel 6 on Labin court in Rowland heights a couple of days ago and found roaches and killed them and flushed them at 5 in the morning. The next day I went to the front desk and asked for a refund. The women (Veronica) at the front desk told me she could not refund me because I did not call the at 5 in the morning to be moved. I then spoke to the manager and he also told me I did not follow coupons policy by calling them at 5 and moving. I told him I was not aware of the policy due to the fact that I don’t work there and he started to raise his voice and yell. My boyfriend stepped in to talk and the manager held his hand up and told my boyfriend he was not speaking to him and to not talk. Nice huh? After a huge argument and ALOT of rudeness and attitude from both he gave a voucher for another nights stay at any motel 6. I came back three days later and as soon as Veronica saw me she said I could not stay at this hotel. Any motel 6 but this one. So my boyfriend stepped in once again and the manager began to scream angrily and said we couldn’t use it there because he said so. We then asked his name and position and he walked away from us. We did end up calling police to have this taken care of. WORST EXPERIENCE OF MY LIFE!!!! I felt as though I was being descriminated against. I manage a center for a corporate company and if I give a coupon to a customer for a bad experience on my behalf they have free will to use it wherever they please even at my center. This place is poorly run and needs to hire all new personnel. Another thing, 10 minutes after we left our room Veronica issued that room to another man and he came back because the room was not clean yet.

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Jennifer April 12, 2016 at 11:51 am

Corporate should really think twice about the new manager they have assigned to Pismo Beach. I have been to this location plenty of times throughout the years, and with the exception of one incident a few years back It has been great. I went recently for my anniversary, and I can tell you I will not be returning! We booked a 3 night stay and unfortunately only planned on this motel so we had no extra money to relocate. The room was disgusting, sheets dirty, something that looked like snot smeared on the wall. I went to the front desk where the poor girl was bombarded by tons of customers, she was the only one on duty at the time which I don’t understand as it was only 5pm. I asked to speak to the manager which she called in front of me. I can hear the manager on the phone making every excuse in the book not to come to the office to speak to me! Apparently she was in her pjs and drinking wine! Are you kidding me! Its 5pm and your getting ready for bed! I went down the next morning to speak with her about the incident, wearing a moomoo (yeah real professional) she proceeded to stare at me like I was speaking Chinese. They she went in the back and proceeded to lecture someone where everyone in the office can hear. She even said something along the lines of if you embarrass me you will be fired… Are you kidding me!! If she was going to discipline an employee atleast take them into a secluded area but to really say something like that is over the top. The last day we had to do everything next to bed for towels. We went down to the office yet again where we saw the lady from the first night … again bombarded with a gentleman sitting on his phone in the back not acknowledging anyone. Apparently he is the assistant manager as he had to jump to the rescue when I complained about the no towels and constant calls to the office for them. MOTEL 6 YOU REALLY NEED TO REVIEW THE NEW MANAGEMENT OF THIS PROPERTY. I don’t know if you guys do some kind of secret shopper thing or something but this is definitely a property you should start that at!!! Pismo Beach was one of the better properties and your new management has turned it into trash!!! VERY UNHAPPY

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Mariam Morales April 11, 2016 at 8:42 am

Motel 6 in Del Rio,Tx it was so bad,the matress was old as hell,Uncover to see the mattress and see that it needs to be replace,they remolded the place but if you stay do not stay in the upper level that is where they put alllllll the old used mattress,last time staying at that place.This is one unhappy customer,what a bad night I had.😡😡😡☹️☹️☹️☹️☹️☹️🤔🤔🤔

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Cortez April 10, 2016 at 6:31 am

I AM a current employee that wonders, just WHY a corporate company do not allow employees to live* in. The facility. Isn’t that. 100% absurd? ,???????? They could deduct. NO more than. $150.00 weekly, outta my payroll for room & board. I AM not able to get in contact with any higher administration because the. G.M. & D.M. refuses TO let any situation past them. Unfortunately, it is some things neither of them can handle. I wanna talk to the TOP. Administration people. Coming with a proposal TO actually save hundreds $$$$$ for their corporation. Howabout a franchise motel 6 allows it. SAD.COM.

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Britiny McCoy April 6, 2016 at 8:04 pm

My experience was unpleasant from the beginning but I tried to make the best of it. The end made me regret even choosing to stay there.

1. I was told check in time was at 3:00 pm, upon arrival I was informed that no rooms were ready and that I’d have to wait. I went ahead and paid and decided to wait patiently. The manager Barbara finally decided to give me a room herself since I had been standing up waiting in the lobby for about 40 minutes.

2. Got to my room and instantaneously noticed it wasn’t cleaned properly. Hairs, dust, and other particles were all over the counters and floors. Some bathroom towels seemed to have been used already and a few of them had stains. The housekeeper and the manager had to work together to re-do the room. Both employees made several statements implying that the room was not up to par and had not been cleaned or checked properly.

3. On the day of checkout, I got outside to realize that my vehicle had been towed in order to repave the parking lot. I had not been given proper notice upon check in, nor during my stay. The only thing they did was place a 8×11 (standard printer paper) sign on the doors and hoped that guests saw the notice. When I asked when they posted the sign, some employees didn’t even know, but two employees said they were posted the day before. They claimed that they attempted to call all guests that morning but I had not received a call. Calling guests the morning of was ineffective for the following reasons, phone ringer could’ve been on low, guest could’ve been in the shower, t.v could’ve been turned up, guest could’ve been in a deep sleep. Also, they made me fill out a vehicle information form upon check in but failed to use the information cards to inform me that my car was at risk to be towed. To make matters worse, the general manager Jim Runnings, was extremely rude and insensitive to the situation stating, “Well we put signs on the doors”. He didn’t even address me, he just butted in the conversation the front desk associate and I were having and basically showed no concern or remorse for the situation.

4. I had to pay $195 to get my vehicle back the day I was checking out all because they didn’t attempt to notify me that they were going to tow my vehicle for parking lot paving that was supposed to begin at 8 am but didn’t begin until later that afternoon.

5. I called Guest relations to inform them of the matter and they stated that they were going to investigate. Turns out the General Manager told them several untruths to cover their tracks. They said that they informed all guests, handed out flyers with the information, put the signs on the doors days ago, and that my car wasn’t towed until 1:00 pm. They also stated that they didn’t have my exact license plate number so they couldn’t officially contact me (even though when I checked in the employee suggested that I write my vehicle color, make, and model down if I didn’t know my license plate by heart, I told her I didn’t mind getting the information real quick but she insisted that the color, make, and model would suffice)

– I wasn’t informed by mouth
– I wasn’t given a flyer
– Check out was at 12, and I got to the lobby roughly between 12:05- 12:10 due to their slow elevators and all I had to do was hand in the key and walk out. My car would’ve still been there if it was towed at 1:00.
– I never saw an identical vehicle to mine in the parking lot, and even if there was, how many guests could have the exact same vehicle color, make, and model?
-Guest relations continue to say they are investigating but they haven’t resolved the issue. They just keep passing the buck along the way. I have asked for them to pull out the cameras for proof, but they claim they don’t have access to that. I’m still waiting for “investigation” closure.

I do not recommend this motel to anyone who would like to be treated with common decency and respect. I am very displeased with the service I received as well as the lack of accommodations made.
(Columbia, South Carolina Northeast location)

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Randy Davis April 12, 2016 at 12:09 am

Save your breath they are scumbags that lie to cover up lies! STOP USING MOTEL 6! Honer a Disabled VIET-NAM VET AND PASS THEM BY!

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Loren Pierce April 5, 2016 at 9:03 am

Business owners in Reno, Nevada are forming a coalition to get the city of Reno to shut down at least one Motel 6 in our city. The property at Plumb and S. Virginia is a dangerous motel with a large criminal element and a known location for drug dealing and prostitution. The business owners in the area are fed up and it appears that old Tom Bodett doesn’t really give a damn about the problems is cheap motels cause to other businesses in areas where is flop houses are located. Since Tom doesn’t care then it’s time for citizens to take to the courts and make the city enforce laws against nuisance properties.

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Tami L. April 3, 2016 at 6:27 pm

ABSOLUTLY HORRIBLE! I get checked in, go put my stuff in my room and then leave to go run errands and when I got back that evening and my 5 yr old son and I get ready to get into bed, when we do I find USED condoms and wrappers in my bed!!! DISGUSTING!! So I immediately go to the office and let them know, they are fully booked so I can not move rooms, the very unprofessional overnight girl there tells me that she cannot give me any clean fitted sheets or blankets, im furious at this point but I don’t want to make a scene, she then tells me she cannot refund my cash back either. I say that just isn’t acceptable she then starts using profanity stating that it isn’t her f**king problem and that the house keepers are sh*tty workers. I then say well that isn’t my problem I want the issue fixed. I see why they keep this girl overnights so the general public wont see her because she obviously doesn’t know how to deal with a very upset client. She then tells me that the manager will be there at 9am I am finally fed up with her and her mouth and the service I received and was like whatever ill just talk to the mgr in the morning. I wait till the morning, (with no sleep because my child and I are not sleeping in that bed) and go down there and im like I need a mgr, the more polite woman at the counter stated that she isn’t in yet and that she has been trying to get ahold of her all morning. she takes my info down and states that she will call me as soon as she gets in. I wait till 11 when it is time to check out and go back to the office and im like so whats going on she said that the mgr still isn’t in yet and yet again she said she will call when she gets in, so I am trying to be somewhat understanding because this girl is a lot more understanding and isn’t ok with the issue either and didn’t seem ok with the way the overnight girl handled it. So I get all my stuff out and leave. I wait till about 3pm to hear from mgr but still no call, so I call and the same woman says she isn’t in yet she will be in at 4pm today, im like fine ill call back then. So I am waiting to see what they are going to do about this. Something needs to happen because that was completely unsanitary, I didn’t pay $62 for the room to not get to use it. On top of that nasty bed the bathtub bottom is black with dirt, the carpet was terribly stained up, and the entire room stinks of mildew. I give it one start only because the other lady (working during the day) actually cared about the issue. I sure hope that the Manager does or I will just go higher up the management chain until I either get my money back or am credited to get another night preferably at a different motel 6. GAAAA im so angry about the entire ordeal I just want them to make it right. I typically do not stay in cheap hotels like this but literally EVERYWHERE else was full or wanted over $100 a night because the gun show is going on.

So I finally get to talk to the owner. and She immediately starts yelling at me and calling me a liar saying that she personally changed the sheets. That’s a bold face lie. I can not believe the service I received. I will be taking this further up.

So I talk to corp and they tell me that there isn’t anything they can do right now because it is still up to the location manager to give me a refund or a credit. THIS IS CRAP!! I thought you guys were the bosses? I want to talk to THE BOSS. Jim Amorosia. Im so ANGRY!! you got me for my $62 right now.. I want it back. im serious. PLEASE SOMEONE FROM THE CORPORATE OFFICE SEE THIS AND SEND ME AN EMAIL!!

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Sandy March 30, 2016 at 12:38 am

don’t stay at morro bay CA motel 6 dirty nasty place

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Carol Taylor March 29, 2016 at 5:22 pm

After booking for two nights at Motel 6, Bangor, ME, I have been called to urgent family business and have had to cancel. When I called that motel, I got someone with trouble understanding English. He told me to contact Customer.Service at booking.com. Their message was they have my e-mail and look forward to my visit. Furthermore, they would take the payment on my arrival. Get this, folks: I am CANCELLING; I will not be there! All I want is acknowledgement of my cancellation, so I’m not charged.

I have stayed at Motel 6 before, but not again. This is frustrating. They either don’t get it or are plain crazy. I am angry with their system, and want it to be over and done with.

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Anea Barbic March 20, 2016 at 1:38 pm

To whom it may concern,

I’m a frequent occupant at many motel 6 locations across California. I don’t think I’ve ever had a worse experience than that of late last night through check out this morning. I checked into the Motel 6 located at : 407 W Palmdale Blvd, Palmdale, CA 93551 at about 10:30 P.M. after having driven a couple of hundred miles. I had made a reservation for a room with 2 beds earlier in the day. When I arrived I was told that somehow my reservation had been cancelled and “luckily” they had a room available with 1 bed that I could spend the night in. Being as tired as I was I accepted without argument and went into the room happy at the idea of getting some rest. Please note that I am 8 months pregnant and in the process of relocating from Sacramento to the Los Angeles area. After maybe a half an hour of being in my room I was woken up to thundering footsteps coming from the room above me, no exaggeration it sounded as though 4 or 5 people were running a marathon upstairs, in addition to door slamming and extremely loud yelling and cussing. I gave it about 30 minutes before calling the front desk who then politely told me they would send security to handle the noise, this was done about 10 minutes later. 2 hours afterwards I was woken up to the thundering once again, for the next 9 hours there was constant stomping, knocking noises, and the sounds of furniture being slid across the floor repeatedly. I couldn’t get more than about 30 minutes of sleep at a time for a total of maybe 3 hours. During this time i called the office more than a half a dozen times. At 9 am I called again this time I wasn’t so polite telling them that this was absolute Bullshit and they truly needed to do something about the situation. I’m going to assume the lady at the front desk finally got ahold of the occupant because not 2 minutes later he (I was told) began banging on the floor (my ceiling) as loudly as he possibly could over and over and over again. I being quite fed up with the entire ordeal called the office again and was told that she had called and the guy made up some lame excuse that his kids had just woken up and that was the reason for the ruckus… if that were true and his kids had been asleep my question is… What in the world were YOU doing the entire night then? Because the commotion was CONSTANT.

After I was promised the issue would be handled the thundering continued for about another hour until the man, woman and their children finally left their room deciding then to hang out by his car PARKED RIGHT BY MY WINDOW bad mouthing the “fat bitch” (his words) at the front desk who had told him that there were complaints all night. He spent about 30 minutes doing so while his kids ran around and yelled as loudly as they could. He finally left the property at 11 A.M.

I spent about $65 dollars to get maybe 3 hours of the most restless sleep I’ve ever had and am honestly tempted to never step foot in a motel 6 again. I tried to be as patient as understanding as I possibly could through this horrible experience but one can only take so much disrespect. We both paid to stay here it wasn’t too much to ask that the tap dancing and furniture shuffle be stopped… at least until a halfway decent hour in the morning.

– A very unhappy but loyal Motel 6 customer,

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Patricia Holland March 20, 2016 at 1:34 pm

My friend, her grandson and I recently stayed at the Motel 6 on Skelly drive in Tulsa, Ok. This was my first and WILL BE my last association with Motel 6. I am a 66 yr old disabled lady who needed to stay downstairs due to not being able to walk up the steps to the second floor. The first room we got, my friend went in to take a shower and when she reached up to adjust the nozzle for her height it came off in her hand. They changed our room. When we entered room #2 it had not been cleaned. There was dirty water standing in the bathroom sink and trash on the floor over in the corner between one of the beds and the wall & the beds weren’t freshly done. The security latch was broken, a large 1/2″ gap from the door handle down to the floor and the phone didn’t work. Then there was the little creepy crawly roaches! We complained again about the security issue and they moved us to room #3. This room had a dead bolt that was not settable from the inside, the air conditioning did not work, the TV remote didn’t work and the bathroom door was locked shut. When this complaint was made by my friend she was accused of being on drugs because she was visibly upset as she was down there for her mother’s funeral & we were vacated from the motel. They called the police which in my opinion was the smartest thing done because I know that the nice gentleman I spoke with was utterly disgusted with the day manager, Nikki McClenithan, and her short behavior she gave him also when he spoke to her. She admitted to him that she had said and acted as I had said. We were given a refund so that we could secure a room elsewhere even though it cost us more. At least the accommodations were safe, clean and bug free as well as a free, good, breakfast. I have never been in such an unkempt, dirty environment in my whole life! This place is totally unacceptable for human habitation. The management needs to be sent back for some mighty extensive training in motel management and Hospitality.

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A Concerned Citizen March 20, 2016 at 10:47 am

WARNING – The Grants Pass Oregon Motel 6 is a HOTBED of CRIMINAL ACTIVITY.
Drugs, Alcohol, Theft, Public Disturbances – DAILY police calls – DAILY reports in the paper – DAILY ARRESTS. THIS PLACE NEEDS TO BE SHUT DOWN. For your personal safety, DO NOT STAY AT THE MOTEL 6 IN GRANTS PASS, OREGON.

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Margaret Bradford March 22, 2016 at 1:18 pm

I was just going to make a similar complaint. Motel 6 corporate offices and the GP police should shut this place down. It’s unsafe.

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Brittany March 17, 2016 at 10:53 am

DO NOT stay here !!!!! They took money out of my account AFTER I canceled my room and received a confirmation email ! I have not received my refund and they made me late on a bill for THEIR mistake! STAY AWAY from these liars

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Elton williams March 13, 2016 at 12:42 pm

I was staying at the motel 6 in dallas off of 635 and plano rd we got in the room the tv didn’t work the frige didn’t work the door wouldn’t lock and the main window wouldn’t close i told the guy at the front desk he just told me to give him the key and i have to Google the number for corporate and told me to get out he was really rude i tell everyone never go to motel 6 they things don’t work they nasty and have roaches and the people are very rude when you tell them

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BK March 13, 2016 at 10:46 am

Appliance Court Raliegh, NC
I would like to suggest that you seriously check out this location. If this is representation of your motels I feel sorry for you. This place is a mess. I just regret that I did go directly back to the front desk and ask for a refund once I entered the room. The place needs a serious cleaning. The lobby did look too bad. But then we entered the hallway and it appeared it had not been vacuumed in some time. Then we entered the room. The only saving grace to the room was that the sheets and towels were clean. There was a hole in the wall that was covered with orange tape. The chair by the desk the legs were being held together with orange tape. Then we exited the room and took the stairs oh my gosh clean the damn stairwells. Empty beer cans, old clothes you name it was there. There is a remodel taking place but I feel it has been taking place for some time. You should really check this property out and give it a major cleaning. Your front desk people could be more professional and at least dress like they just got out bed. This could be a nice place if you just but a little elbow grease into the place.

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Jonathon Fauser March 9, 2016 at 8:42 pm

Amm currently staying at a studio 6 in Charlotte NC. To while I was at work my wife called told me the sink was leaking and a lot of water in the floor She called the front desk the manager came up was very rude and disrespectful to her also when we moved in Saturday they told us running by the week would be no problem but after the confrontation with my wife the manager said our room was rented we feel that we were discriminated against because we are a white couple corporate really needs to do something about this place

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Jazmine Boyd March 14, 2016 at 12:36 am

Who do i call for MOTEL 6 BED BUGGS

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Mike April 9, 2016 at 12:35 pm

A great lawyer

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Amanda N. Stanley March 4, 2016 at 7:33 pm

My family and I have been staying in your Bedford, Tx location for a 2 weeks during the trying time of our relocation from out of state. I have to say the Manager Lisa has been very helpful and wonderful during this trying period. Now the night desk person you should get rid immediately if you plan on keeping busy. Veejay or whatever you call him is a very rude and argument person. I myself and my husband have had very unpleasant experiences with him. A good example being we have arrived around 5-6pm tonight (3/3/16) from running some errands and the maids do to being afraid of my two dogs didn’t change our beds, no big deal. We don’t mind doing it ourselves, so I asked him for some sheets and stuff to change them and he told me the room stank, we must be very unclean people to have a an ordor like that, we should have let the maids full service it. Well we have numerous times told the maids to do or ask for the maids to do, and even took our dogs out for hours so they could but they still continuously skipped our rooms. The odor was from not having sheets and bedding changed for a week. He went on and on insulting both my husband and I, leaving me feeling very unsafe. I complained to the manager she must have talked to him because he apologized but I shouldn’t have had to go through that. Then a few nights before that, he complained about having to renew our stay for another week. Then the 2nd I watched and listened to him lecture another gentleman because he wanted to move his room because the window to his room is where everyone stood and smoked, a very valid complaint.

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Sharon DiLeo March 3, 2016 at 10:19 am

I would strongly advise the corporate offices of Motel 6 to review its policy of handling guests who are seeking safe refuge as domestic violence victims. A woman I know finally broke free from her abuser (after he had been arrested), drove 100 miles away to stay in your Motel 6 in Fredericksburg, VA on Warrenton Road. The manager, going by the name of “Neel” insisted that this woman pay daily and when she requested that she be given one day as she awaits her social security deposit, he refused and said that he could no longer extend her stay! When the woman guest pressed him for a reasonable reason, he said he looked inside her room while she was away to find it unkept. Please keep in mind that this motel is newly remodeled with hardwood floors and has a dog park. Housekeeping comes daily, the woman is a diabetic and has very limited physically mobility necessitating the use of a walker to move about. He has been insensitive and unyielding even while being fully apprised of her need for safe refuge as she recovers a bit, gets some medical attention and finds a an appropriate place to rent. I find this a shameful example of courtesy, customer service, treating humans (especially guests) with dignity and respect.

Posted on Motel 6 Corporate Website at 5:59 PM on 3-2-16

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Peggy Pianalto March 3, 2016 at 9:47 am

For the first time in all my years of traveling I walked out of a hotel and demanded my money back. It was the Motel 6 at 6600 Northwest Expressway, Oklahoma City, OK. I’ve stayed at Motel 6 for years because I’ve always been able to count on a spare but clean, safe room. Not this one. Thin hard mattress, dirty sheets written on with a black magic marker, plastic wall trim was peeling and lying on the floor, toilet paper holder was broken, stairs were broken and cracked. When I checked in, the credit card machine was broken and she only took cash. There was screaming child who belonged to the woman who checked me in. She did nothing about him and I had to talk to her and pay with my fingers in my ears. All together a terrible experience with a nasty room. I’ve lost my faith in Motel 6, probably will no longer count on one for a clean, safe place to stay. Very disappointed.

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Unknown March 14, 2016 at 9:13 am

OMG that’s terrible

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Jeanet Watson February 29, 2016 at 10:32 pm

I am currently staying at the location in evansville indiana off hwy 41……if hadnt been afraid of falling asleep on the road i would have left……..the floors felt like y i u were walking on an unswept floor, furniture was peeling, thermastadt didnt work, toilet barely worked, broken shower faucet handle, bedding was stained and had cigarette burn holes, and plus the towels were stained to the point that if they had been at my house i would have used them as cleaning rags. To top it off an old used dried wash rag was ganging over shower curtain rod……..WILL NEVER STAY AGAIN

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kindra mccleary February 29, 2016 at 1:21 pm

I currently reside at Southside commercial Pkwy in Jonesboro ga the manager abduhl is rude he called the police on me for refusing to pay a pet fee for a service dog he called my room and told me to get my shix and get the f out. The police said by law they can’t make me pay for a service dog. He told me I have til Friday to leave police told mehe can’t do that either. The manager is very rude inconsiderate and is racist. Don’t stay there

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Tina Russell April 21, 2016 at 7:23 pm

i wonder if its the same owner the one in Conyers Ga they have a sign that says 230 a week when I went to check in for a week I was told 300 than when i came back on pay day to pay 300 for the week i wasd told 350 so far i been here since monday paid 200 on monday to get me through to thursday morning and paid another 268 wednesday night to get me through til monday morning so far that is almost 500 for the week i left a note with my number for a manager or owner to call me and nothing i need someone from corporate to please explain how i been getting a higher rate everytime i go to pay. tell me how they say 230 that taxes bring it to 300 that 70 just for taxes but everyone else here is paying 230 a week explain to me how they are getting away with ripping me off i am about to file a complaint with the BBB and i think someone owes me more days after paying almost 500 for a week.

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Keith February 28, 2016 at 1:15 pm

Motel 6 on the east side of Madison Wisconsin is nothing but a full blown drug house. There have been 2 heroine over dose deaths there the past 2 nights. I am shocked that they allow it open for business! The smells in the hallway to the disgusting rooms! I won’t stay there if some one paid me to stay there.

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Nancy Carpenter February 27, 2016 at 1:53 pm

I commented last night about hooker and office just gave us police no. That was Oak Road in Bakersfield CA.
About Midnight room above sound like they were killing the child. He scream a blood curding yell for about 12 minutes, the sound of furniture being throwing. We had 1 chair.
This Am as we were leaving lovely housekeepers were busy. They spoke. Top row seem to be full time residents, they greeted workers by name.
Will NEVER stay in BAKERSFIELD again.
We travel with small Dog & love that we can take her.

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Nancy Carpenter February 26, 2016 at 11:05 pm

Feb 26 2016
Have wonderful stays across country at motel 6.
Then we get one at Bakersfield, Ca. My. Husband has been prop by a Black hooker, she said she would Blow up our car and he could watch. She has knocked on our door, she. She told me he did her and will not pay her. He owes her $30.00. Office gave us police number, that is it..

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Diana Slifka February 22, 2016 at 8:32 am

DO NOT EVER STAY IN MOTEL 6 APACHE JUNCTION AZ 2/20/16
Very old bathroom fixtures. Sofa bed couch is a joke. My daughter ended up buying a blow up mattress so she could sleep.
FIRE ALARM did not have a green light showing it was working. I should have called Fire Dept. to check it out.
NEVER COULD ACCESS THEIR FREE WI FI
Paid $ 231.42 for a 2 night unsleepable stay & I’m a senior citizen who should have been offered a discount.
MANAGERS don’t give a rat’s behind
Front desk employees unshaven, hardly spoke English
Lighting terrible
Carpets filthy
Why in the heck did they make a copy of my driver’s license. No other motel did this?

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Linda March 8, 2016 at 12:21 am

I agree. Just stayed there never again. The bed was so hard my husband and I went to Walmart to get an egg crate for the bed. When I pulled off the sheets, there was blood on the sheets at the foot of the bed!!! I was horrified. They didn’t change the sheets!!! They acted like it was no big deal. My husband and I wore socks in the room and our socks were filthy. Pit bulls staying there and shady characters all around for 100 a night. I am not done with this disgusting place. The health department needs to visit

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Melissa February 21, 2016 at 10:00 pm

Bed bugs bed bugs bed bugs. Thats all i have to say

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Georgianna Stockton March 7, 2016 at 5:03 pm

Where??? Please answer.
gstockton9219 at yahoo.com

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Kelvin February 18, 2016 at 7:39 pm

We spent 10 days traveling through Nevada to Arizona and home. We stayed Friday February 12th in Lake Havasu city at the Motel 6 on London bridge road. It was the worst hotel we have stayed in. The room was small, the blanket on the bed was dirty and stained, & there was hair on the bathroom towels. We were charged more for this room than any other room we stayed in including Las Vegas rooms. The only thing nice about this hotel was the lady working the front desk. We have never had problems with Motel 6 in the past, but now not sure we could stay in one again.

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Valerie February 15, 2016 at 10:47 pm

First thing the room floors was very dirty and they was using a flat sheet for a fitted sheets that didn’t stay on the bed at all and the sheets was dirty and i didn’t get no washcloths at all so i asked housekeepers if i can get some washcloths and they said they didn’t have any at all so i went to the office to ask them for some washcloths and they said they didn’t have any either so i asked what am sapos to use and the guy said very rude a towel what else are you a sapos to use. I have always stayed in motel 6 but i would not ever again when i have so more choices that will get my money with better haspitality i wouldn’t even let my dog stay there ever again so to anyone going to beaverton or.do not stay at there motel 6 its not worth wasting your money one there’s a lot of better choices out there

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Stacey February 14, 2016 at 7:02 am

my family and i were homeless on jan.31st our trailer fell off the blocks and split in half.we went to motel 6 in washington pa because they allow pets.we were there for 2 weeks the worst 2 weeks of our lives.i spent 834.00 for 2 weeks and they were the rudest people ever.the general manager was very rude to me and the house keepers made fun of my autistic daughter.i would never recommendeanyone to stay there.

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Tim Manchester February 13, 2016 at 7:31 pm

I’m at 7132 Desoto canoga park ca. And this hotel is horrible. The staff are a damn joke. Rude as hell. They wouldn’t clean our room told me maybe tomorrow. The room was discussing when we got here. Wouldn’t give us a refund. And told us oh well. If I didn’t have a background I would of kicked his a**! My name is Tim Manchester. I got nothing to hide with these nasty a** people

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Vanessa Smith February 9, 2016 at 3:17 pm

Hello,
My name is Vanessa Smith. My family and I stayed at your Idaho Falls location on 6-5-15, and checked out on the 6th. My son, 14 years old at the time, left his cell phone in the room, so when we noticed it missing we called the hotel 208-522-0112, about 1 hour after we left. I spoke with Clayton at the front desk, he ran up to the room and located the phone. I offered to pay to have it shipped to my moms house, where we would be staying for the next two weeks, but Clayton told me that they have a “parcel service” that does that for them, and there would be no charge to me. I was nervous about it at first by Clayton assured me it would be taken care of and we should receive it in a few days. I gave him my moms address.

After a few days of not receiving it, I called the hotel back on 6-9-15, I was told that the phone had not been sent out yet. Three days and they hadn’t even sent it yet. She said they had a hard time understanding me on the phone the last time. I gave my moms address to her again and offered to pay for the shipping again. She promised she would get it sent out that day.

6-12-15 the phone had still not arrived, when I called the hotel I was told it finally was sent on Thursday the 11th (6 days after check out). 6-13-15 I called to the hotel two more times trying to get ahold of a manager or someone who could get me a tracking number. I was told the lady who sent it out has transferred to another Motel 6 location. I left a message and she was suppose to call me back.

6-14-15 Vacation was over, had to start driving home, still no phone or returned phone call. If I knew this was going to be such a problem we would have turned around, driven back an hour and picked it up.

6-19-15 Clayton called me back to check and make sure we had received the phone. Of course we hadn’t and he was confused. Said he would talk to his manager (who was currently on a conference call) as soon a she was done and have her get back to me. No call ever came in…

6-23-15 I called Clayton, he said he would try again to “make some calls” to contact his manager about this. He was very professional, apologetic and nice and was trying to help me. Now its been 17 days, no phone, no information, no tracking number, no contact from a manager or GM.

6-29-15 Called and spoke to Clayton, I demanded the GM call me back and find a way to have the phone replaced. I mentioned that I would have to contact the corporate office if we couldn’t get the phone replaced. Of course his GM had the day off or had already left for the day, whatever. Clayton called me back and asked if I would check at the post office on my side, because the man at his post office remembers sending it out. My post office never saw it, my moms little country PO never saw it. Peggy is the lady who took it to the PO and had it sent out, she now is at the Pendleton Oregon location. Course it’s her day off too.

6-30-15 Called Oregon location and left a message for Peggy. Called the Idaho Falls location and finally spoke with the GM, Laura. She said she would find out what’s going on and try to track it down. I told her that I’m not trying to accuse anyone of any wrong doing, but either the phone was never sent out or lost by the “parcel service”. Either way it needed to be replaced, she said she didn’t know how that would work. A few minutes later she called me back with the following information: date of 6-11-15 at 10:06am, 1st class postage paid $3.14, no insurance and a tracking number (9500111117595162363075) from the United States Parcel Service, yeah that’s right the USPS.

6-30-15 I searched the USPS tracking number and saw that it was accepted at Idaho Falls, ID 83402 on 6-11-15, departed later the same day, scanned at West Valle City, Utah 84120, where it was sent to be sorted and was never seen again. I filed mail recovery center search request. The claim department asked how it was packaged, once I call the GM Laura again and she got ahold of Peggy, Laura called me back and said that Peggy had sent it in a plain manila envelope. What! A $600 phone snail mailed with no insurance in a plain manila envelope. I was very upset, I had offered twice to pay for it.

9-5-15 The search at the USPS was suspended “unable to locate your missing item”. Called and left message for GM Laura. The manila envelope eventually showed up at my moms house, and she sent it to me. It was 3 ½” by 6 ½” plain paper manila envelope, it was torn up and of course empty.

9-14-15 Called left message for GM Laura

9-15-15 Laura called be back, said she will contact the legal department and figure out what to do. Nothing since then.

Today 2-9-16 I’m beginning my adventure to contact Motel 6’s corporate office and get this taken care of.

My son had worked on my mom and dads farm for a whole summer, and saved up to buy that phone for himself. Yes it was his (my) fault for leaving it in the hotel room, every body makes mistakes. I offered to pay for it, and I feel that when they (staff at Motel 6) insisted on taking care of it and sending it out to me that they accepted liability for it. The post office damage the packaging which allowed it to fall out, but Peggy should have packed it better than a manila envelope, she definitely should have insured it (it’s an iPhone, everyone knows they are expensive) and the manager/GM of the hotel should have been able to contact me and take care of this sooner than this. I would like a new iPhone 6 to be purchased and mailed to me or a $600 check and we’ll replace it ourselves.

Please contact me Vanessa Smith at 970-948-XXXX or email at Vanessa.smith@XXXX my address is Glenwood Springs, CO 81601

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Jimmie Ball February 9, 2016 at 2:22 pm

I’m very concerned regarding a stay I had at the Motel 6 at 1047 Progress, in Meridian, ID. my sister and I were traveling and stayed at this motel on 2/7/2015. We were awoke at about 11:00 PM with a dog whining and barking. My sister went to the office and reported it to the girl there and was told she would let the owners know, not even knowing what room. She simply walked in back to an office, I assume. After a few minutes the barking stopped. Soon after we could hear loud talking or arguing and after this we just stayed in our room for fear of not knowing what we could expect. We did not feel safe. We had an opportunity to talk with a local there and were told that drugs were being run from that location. My concern is that location has my credit card information, and if this is true, well you can figure out the rest.

I know I won’t be staying there again as I make frequent visits to that area.

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Marcy February 7, 2016 at 6:22 am

I wish I had read the messages from this site… I would of never stayed at this motel. It’s 4:00 in the morning and I’m still awake, with my clothes and shoes on, all my stuff is on the corner of my bed, because I’m afraid roaches will get in them if I leave them anywhere else in the room. Like the comments others made and I can’t believe this is happing to more then one motel 6 and I did complain and was moved to another room and the same thing. I didn’t move because my son had just drive half a day and was tired and fell asleep as soon as he got in his room. I guess corporate doesn’t care about there motels and guess anymore and health department doesn’t do their job and let these motel stay open even with all this complains.

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John March 24, 2016 at 6:57 pm

I was going to send corporate my complaints over my recent stay also. But after reading all of these comments, I can tell they don’t really care. Wish someone could get the CEO of the company to visit these sites and have to stay in them for a night. Maybe then they might do something about the terrible conditions and customer service. I guess sleeping In my car After discovering bugs and not getting a refund was a safer choice.

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