Meijer Corporate Office

Meijer Corporate Office Address

Meijer, Inc.
2929 Walker Ave
Grand Rapids, MI 49544

Contact Meijer

Phone Number: (616) 453-6711
Fax Number: (616) 791-2572
Website: http://www.meijer.com
Email: Email Meijer


CEO: Hank Meijer and Mark Murray
CFO: Jim Walsh
COO: J.K. Symancyk

Meijer History

Meijer was founded in 1934 in Greenville by Hendrik Meijer.  The first employee was Hendrik’s 14 year old son Frederik (Fred) Meijer.  Additional locations were opened in Ionia and Cedar Springs.

By the 1960s, there were two dozen locations in Western Michigan.

In 1962, the first modern layout “supercenter” design was opened in Grand Rapids.

Under increased competition from Wal-Mart, Meijer has had to lay off a significant number of employees in recent years.  They have also outsourced almost all their Information Technology positions to India.

In 2011, long time CEO Fred Meijer passed away at the age of 91.

Today, Meijer is one of America’s largest private companies.  They operate nearly 200 stores in Michigan, Indiana, Ohio, Illinois and Kentucky.


{ 193 comments… read them below or add one }

T. Juroff January 27, 2016 at 6:03 pm

I was in Meijer in Benton Harbor,MI. on 1/24/2016 the belt on conveyor did not work, so I pushed all my stuff up to cashier, she rang everything up and I in put all my info for Mperks along with debit information everything went through except another cashier came over and shut lane down before my receipt printed. Then proceeded to tell me I needed to move to another lane to be rang up again.
Ok fine but it already took my debit card, I’m not going to be charged twice am I? No you won’t…………..WELL LOW AND BEHOLD I was charged 2-times and am still fighting with them over the second debit charge…………I have talked to 4 different people at this point that keep saying give it a day it will be ok………….NOT….IT’S BEEN 4 DAYS AND STILL FIGHTING……….CASH ONLY FROM HERE ON OUT OR MAYBE WALMART/ ALDI INSTEAD…I just want my second charge returned to my bank account……


Dawn January 23, 2016 at 10:36 am

Thanks Meijer for your presence in OH. We receive great customer service and appreciate the wide variety of quality food and other items that it seems other stores try unsuccessfully to imitate. GO BUCKS/GO BLUE!


john smith December 18, 2015 at 6:01 pm

Meijers treats there employees like crap not giving them hours and the respect they deserve this is how not to treat people that help you make millions of dollars!!!


S.D. January 31, 2016 at 11:48 am

Same as above, but they also violate the Americans with disabilities act, as well as the EEOC!!! Discriminatory does not even begin to describe how they treat their employees. They differ greatly from how Richard Branson treats and respects his employees. ALL employers should have Mr. Branson’s attitude!


Darnell December 8, 2015 at 5:54 pm

ALL this bitchin-HA. WTF u you all spect? Lookie see who b workin here–da brothers & sisters frum da hood. Gots no brains-don’t want ta b workin-don’t b edumacated. WTF u spect? Gimme a break. u want good service & good fresh food? Go shopin where the white folk go & it aint meier


Shawn Sitar November 29, 2015 at 2:16 pm

I will not longer be shopping at your store for anything. The customer service by your pharmacist at the Walled Lake, Michigan store was horrible. Mr. Sava Dikantonis said, ” I don’t feel comfortable filling this prescription.” He said that I filled it four times in three months. Mr Dikantonis did not call my Doctor or ask even a single questions. I guess that my purse had been stolen along with my medication was not worth knowing. I dropped my prescription off on 10-21-2015 and was told that it needed to be ordered and I could pick it up on 12-01-2015.
It took four days for Mr. Dikantonis to call me and let me know that he did not feel comfortable filling the prescription. Mr. Dikantonis is the Pharmacy Manager. I had to pick up my prescription and only have a few days to get it filled before leaving on a trip. I will never fill prescriptions at this store or any other Meijer. I will not shop at this store or any other Meijer, for anything ever again. Mr. Dikantonis just cost you a customer of twenty five years. Mr. Dikantonis has ever right to show concern and do his job to the best of his ability. However, he did not bother to ask a single question of me or my doctor. He never stated what his concern was. He simply assumed the worse. My doctor doesn’t have any concerns with writing the prescription or me taking it. My doctor is the person that knows all my relevant health information, my medical problems, my lab work etc. My insurance provider doesn’t have a problem covering the cost of the medication. However, the pharmacist that doesn’t know anything and didn’t bother to follow up doesn’t feel comfortable. If he had talked with my doctor or me and made a similar decision I might be able to understand his point of view. I will be contacting my attorney to looking into any legal options that I can pursue regarding Mr. Dikantonis and the Meijer corporation.

Thank you
Shawn Sitar


Balaji November 10, 2015 at 8:35 pm

I used to buy a 2 medicine every month at Meijier Okemos. These medicines are my life saving medicine. My doctor asked me to take both the medicine daily. Both the medicine has same prescriptions expiry date. This month they were billing me only 1 medicine. They told other medicine has expired prescription date. How could be? I talked to the manager with no avail. I came home and checked both the prescriptions have same expiry date.

Last month they refilled me one medicine incorrectly. The doctor ordered 90 tablets but they refilled only 30 tablet. Worst service. Never play others life but Meijier Okemos doing it. .


chris singel October 27, 2015 at 3:43 pm

The vision center in Merrillville closed down. I needed my script for a new pair of glasses and was directed to an answering machine that asked me to send a letter and a SASE to send the script back twice. Wrote to corporate and got no response. A letter came from grand rapids that contained 4 blank “releases of information” with no instructions or return address, or indication that it was from meijer. This process has been six months. I’ve emailed this website twice. I went to Wal-Mart and bought A new pair. wITH a new exam for 200$ cheaper – SAME PAIR. Rediculous.


Karen Kirkpatrick October 22, 2015 at 3:55 pm

For several months, the Meijer Store’s Pharmacy on Rt. 331, Mishawaka, IN has had difficulties filling prescriptions in a timely manner. The reason they gave was that their customer-numbers doubled. That was several months ago – and the prescriptions service STILL is not acceptable. Meijer Pharmacy claims they sent a fax to my cardiologist requesting a refill on a blood thinner. However, my cardiologist’s nurse claims she did not receive such a fax. This is not the first time this has happened and since my cardiologist’s office has never NOT called, I believe them – Meijer did not send a fax. After waiting a week, I called the doctor’s office and asked the nurse to call in the prescription, which she did on the 19th of Oct. No call from Meijer, but on the 21st of Oct., I went to pharmacy anyway to get meds (by this time, I was out of meds). I was told that they were out of the meds but would have the script tomorrow (today) after 1pm. Rather than go, I called and guess what – no meds but I was told I could come in tomorrow and the script would be available.

I am moving my prescription requests to another pharmacy and will no longer shop at Meijer. Either the pharmacy is poorly run in that store or the store is not tended to by the corporate office.


Sue Stone November 18, 2015 at 9:17 am

I too have RX at this store and will be moving them. they are the slowest in filling your script and when it comes time to renew your script a simple phone call to me the patient would be nice. I feel I hired them to take care of my prescriptions and that informing the patient when an issue needs to be addressed would be part of their job. I worked at Meijer for 11 years and I know that things don’t run as you would like sometimes but this is a consistent way of doing business. I hope that somehow you can resolve this issue with their time management and their courtesy to their patients.


Marti Mathews October 17, 2015 at 10:37 pm

My local Meijer store on Mich. Ave. in Jackson, MI had a sale that stated “buy 3 fashion panties, get 2 free”. At checkout, 4 rang up regular price (clearance was excluded from sale), 1 rang up clearance (it did not have a clearance tag and looked EXACTLY like the others). I had already paid before I saw it so I went to customer service. Cassidy at customer service called the dept. worker who proceeded to say “They have to be of certain brands”. I told Cassidy I would be right back, I was going to bring the sign back to her. Took me a whole 20 seconds to get there and NO worker was anywhere around. Page(was her name) lied(lazy) when she told Cassidy that. Once Cassidy saw the sign, her only response was “well this panty rings up clearance, so if you want to go back and pick a different one” (so that I can go pick another unmarked “clearance” panty). Interesting that the “5th” rings up as one that is excluded. Wonder how many people that happens to? Wouldn’t happen to be a “glitch”(or program) to steal from innocent shoppers. I guess Meijer is now one of those stores that we tell people about when we talk of “buyer beware”. Of course this isn’t the only problem I’ve had with Meijer but it will be my LAST! When I called Corporate I was transferred to the 2nd shift Manager who is a joke. When Jim Montgomery ran that store, it was a pleasure to shop in, now it’s just another rundown, filthy, scamming business who can only hire the most desperate employees because the best employees have moved on. As anyone knows, a business climate is a trickle down business. If it’s happening at the bottom, It must have been started at the top. So I’m turning in my shopping resignation to anyone who probably doesn’t care there. It was only worth about $15,000.00 a year or so, give or take a $1,000.00. But that must be chump change to Hank after seeing all the complaints about Meijer I have seen, because those people, like myself, have decided we are done dealing with a company that doesn’t care about it’s customers or employee’s. Sure miss Fred. Good Riddance


Michelle A October 16, 2015 at 4:14 pm

I was told today that she had a interview at West Central Ave store in Sylvania Ohio the other day. It didn’t go to good for her, she told me she had her second interview by a man named Mike. During the interview her asked her how bad she needs the job and what she’s willing to do for a third interview. She told him to get bent and walked out. I guess if you want a job with that store you need to do something for it.


Tara October 14, 2015 at 12:00 pm

Wow, the Northville Meijer really doesn’t want new business! I just spent 28 unsuccessful minutes trying to reach someone at this store. I was literally sitting in the parking lot with three little kids, and just wanted to ask someone if they carried a particular product, before dragginh my three kids (including a newborn), into the store to find out. I first sat on the one for 15 minutes at the general customer service line with one ever answering. I finally hung up and used the automated system to get in touch with the sporting good department, but after waiting 13 minutes there with absolutely no answer, I hung up. I then called Walmart and they answered in about 6 seconds, and I ended up driving across town to that store instead. Totally ridiculous! This is terrible business and definitely not reflective of a high quality, customer friendly store. Obviously Meijer is now no longer on my list of preferred shopping locations.


Samuel October 11, 2015 at 4:13 am

Had a bad run in with Ed stain gets at store 66 told him I need to be off . Well in work 5- 1:30 mon thu Friday . And cause i have my kids from 3pm to 3am . And he said pretty much so that I will work the time I’m given .i put in the ess the time I can work .


Scott Sands October 7, 2015 at 6:06 am

Bad to employees. I worked there from January until last Tuesday. Everything was fine until our team leader transfered and we got a new one named Jay.
First I had to take sundays off because I’m a recovering alcoholic (ada protected class meijers) and live in a recovery house which requires a group on Sunday and other house obligations that must be done on that day.
“No problem.” Sayeth the team lead.
Then my hours got cut.
Called corporate got a reference number ironically that can’t be found now….also talked to the regional hr that defended the shenanigans.

Then conviently I’m constantly “late from breaks”
Then came the day I bent over to scan water under a cart…came up and banged my head on the bag carosel. I went home early from being dizzy….got penalized for that…

Gets better….one month and three ‘late breaks’ later….called into the office. Lol…paper work for banging my head….oh and as I’m walking out of the office…he’s checking off ‘unsafe practices’.

The the VERY NEXT DAY, ironically I’m on a cash audit where they monitor my drawer. Which doesn’t bother me…lol…had someone not been on that drawer since six a.m. and I started at noon.
With all this nonsense, I quit. I had finally had it. I called our regional hr …Tracy Pruitt about the issues ( which had been discussed weeks ago as well) and her ” big issue is I walked off the job”.


And to think meijers is anti union. Small wonder.

It’s really a paradox because I loved the customers, but all the managers of the Elgin,il store leave me repulsed. I’m no idiot, I ran my own business for ten years which sold heavy…. But I do know one thing….you can’t treat employees the way they do and expect them to stay. Period.

Horrible for the customers…. Even worse for the employee….


S.D. January 31, 2016 at 11:54 am

Same as above, but they also violate the Americans with disabilities act, as well as the EEOC!!! Discriminatory does not even begin to describe how they treat their employees. They differ greatly from how Richard Branson treats and respects his employees. ALL employers should have Mr. Branson’s attitude!


Saundra B October 6, 2015 at 7:39 pm

Im begging someone anyone to clean up the Noblesville, In store entrance. The entrance is littered with cigarette butts and trash. The employees will sit outside and smoke or drink a pop and just disgard their empty cans and butts on the sidewalk entrance during their break. I bring it to the attention of employees but it always looks terrible. I guess it’s time to take my $1000 a month across the street to the competitor.


Vijay Shah October 6, 2015 at 2:26 pm

My experience about complaint resembles the experience Brittany had. I bought Meijer Brand LED bulbs from Meijer store #34 in Royal Oak, MI. The bulbs regular price is $5.99 each but in the store where they keep these bulbs, there is a yellow sticker for $2.99 each (from 8/24/2015) to 10/18/2015. The scanner rings at $5.99 and when I brought that to customer service rep at the store, she told me that someone must have put the sticker by mistake. But, in fact, most of the meijer stores in my area has the same sticker showing $2.99 price. I asked for scanner reward, but she refused stating that the sticker was there by mistake and that is not true. She did give me the difference back. MI scanner law clearly states that I am eligible for the scanner reward. So, I filed the complaint at Meijer web-site and just like other complaints it is being ignored. No one has even bothered to contact. This is really wrong that Meijer is showing one price where the product is located and charging customers a higher price.
When will they own up and cleanup their act?


Brittany Funk October 5, 2015 at 9:42 am

First, I must say that I did come to this site to voice a complaint but after seeing where all of these complaints were noted, I find it disheartening to not see any responses by the corporate office. I’m really hoping that these are being responded to.
Second, I have already sent my complaint through the customer service route just to be ignored, hence the reason I’m here.
My complaint involves a store in Louisville, KY. I went to the store specifically for fruit. Wow, won’t make that mistake again. The majority of the containers in the strawberry display were full of mold. I’m not exagerrating. I even took a picture because of how insane this sounds that a store would have a display like this. While the bananas weren’t as bad as the strawberries, they weren’t great so needless to say, I left the store without buying fruit. Quite frankly, I have no desire to visit this store again in the near future.


Kathleen Hughes September 24, 2015 at 2:25 pm

In August I had to enroll in Medicare. I have not been given my pharmacy M Perks since doing this. I called and the very rude person from Meijer told me that the Federal government won’t allow Meijer to give M Perks. That I might be reimbursed by Medicare for my scripts. They do not reimburse me. I now have to pay $195.00 for one script that I used to pay $40.00 for. I had Blue Cross when covered by my husband, and then I had to go to Blue Cross on Obama Care, which is a Federally subsidized program. I had no problem there. I don’t believe that I can’t get these M Perks on Medicare. I feel I am being lied to. I will not only be sending my scripts elsewhere, I will also do my weekly shopping elsewhere. Kathleen Hughes, Plainwell MI


Cynthia October 25, 2015 at 12:05 am

It is true that a lot of the perks you get on regular insurance you can not get on Medicare. Including coupons, read those closely you will find the federal government will not let you have or use many things now that you have Medicare. If you are low income you can apply for Extra Help from Social Security and they will help pay most of your Rx fees.


tina pyzik September 18, 2015 at 6:56 pm

Went to my local Meijer store on Shaver Rd. in Portage ,Mi on Wednesday afternoon August 16th 2015 to pick up my husbands prescription. Signed and paid copay and took them home. Thank God my husband looked at them before taking his dailey pills for high blood presure which he has been taking for years. His medication has Always been filled by the Meijer pharmacy. He looked at the pills they looked different and the name was different. He looked online only to find out he was given medication for MS. This is a Serious medication and if he had taken these drugs it could have had Major consequences! OMG! How could this Happen? Called the store and corp offices. No calls back! Maybe a lawyer would be affective. This is not an excusable mistake!
All of our family prescriptions have been pulled and sent elsewhere. Get your Act together Meijer before someone is really Hurt!


s brayman September 16, 2015 at 1:03 pm

As a faithful Meijers’ customer for 52 years, I am sad to say I agree with every complaint I see on your web page, especially Randy Little’s of August 2015.


ce moore September 5, 2015 at 6:29 pm

The bottle return machines were not working at the store on westnedge in portage. After the greeter said he could not find the pad to write me a receipt for the 20 or so glass containers, I asked for a manager. The bottle return clerk came and retrieve d the receipt pad from the same place the greeter used the phone. Then the “manager” came & as I was talking his phone rang and he asked if he could take the call and answered it! I said NO and walked away. I don’t think I could’ve felt more belittled at that point. To top things off there is a sign in the bottle room which says “use red phone for assistance” There is one long wire coming out of the wall with nothing connected to it! Customer service at Meijer = one sad joke! Why expect anything. The canned “did you find everything you needed” from the checkout clerks is insulting to them and me. I’ve said NO and their reaction has been nothing. If I ask for a rain check I have to wait for a manager and grilled aboutthe item, you would think I was asking for the keys to the safe!


DAVE September 4, 2015 at 11:51 am



Disabled Michelle September 3, 2015 at 10:39 am

I have been trying to get through the store a number of times by using one of the electric grocery carts. 75% of the time there isn’t enough juice in them to get past the frozen foods department, let alone get to the milk department at the back of the store. Sometimes I’ve had to call the store when the cart dies on me while shopping to ask that another be brought to me so I may proceed with my shopping. The times that I’ve voiced my complaints have fallen on deaf ears ( please, no offense to those who are truly deaf). One manager said that Meijer does not make enough money to provide working electric carts. Another person working the service desk said she would pass on my information and complaint to a manager as I told her the last time I was there that I was not going to shop there any longer and take my business elsewhere. Do the complaints even get to corporate, or do you really not care? What good is it having a super store when you are not handicapped friendly? That particular day I wasted 45 minutes trying four different electric carts not to mention the few that were marked as not in working order. How pathetic. Walmart has Electric carts that work. Kroger’s has electric carts that work. Two of the local health food stores have electric carts that work. Costco has electric carts that work. What is your problem? Could it be that upper management is getting paid far too much that you really don’t care anymore?

On a side note, your M perks is a joke. They rarely all work at check stand. The stores don’t carry the items you advertise. I’m exhausted that it has taken me more than an hour and a half’s time looking for all the items that you are placing in your ads that are nowhere in the store. I guess you’re just using those ads to coy us into coming into your store and hopes that we spend our money buying other crud. Well Yep, I’ll be buying other things, but it will be at all of your competitors markets.


Betty December 11, 2015 at 2:39 pm

So sorry this happened to you – you really went the mile and really tried to save money.
Having done this myself I can relate. What helped me was to try to get up earlier
(yes, even if this means going to sleep earlier or at least relaxing in bed earlier till
drowsy), and get to the stores earlier when the juice is charged up and ready to go
for the day and be among the first to get one! “The early bird gets the worm”.

Hope this will help you some. Sale items (I’m sure you know this too) run out some
times before the hard-working clerks can accept more deliveries or restock even tho some work late eves and early ams. I try to beat the rush by going first or second
day of sale, if I cannot find something, I ask when I get to the check out and they
send someone to get it for me or the clerk does if there is no line or she pages someone to help. I’ve only tried Meijers once, walking, but had a most pleasant
experience and really fresh looking food, and so many varieties to choose from.
I tend to go to smaller stores for quicker shopping trips for basics but specialty
stores when I want “extras” to brighten up our life.


Teresa G August 30, 2015 at 12:44 pm

Meijer at 26 Mile in Lenox Twp – the manager at this store should be fired. There were 14 people in line at the deli counter this morning – FOURTEEN. And one poor person – who is there every week on Sunday who does nothing but apologize to the folks waiting.

I’ve personally spoken to the manager there twice – and the answer I get is “it’s hard to find good deli help”. How about the other 10 employees that are walking around the meat counter or stocking produce? Or how about you Mr. Manager jumping in a situation like that? However, they are never around….NEVER.

This happens EVERY SINGLE WEEK – I’m there every Sunday in the morning to grocert shop, it isn’t alwasy 14 but at a minimum at least 3.

Something needs to be done, it’s not only me complaining – I heard 3 other shoppers waiting around me wondering what the heck is going on here – and again, every time they are there.

I will take my business elsewhere, and I don’t mean another Meijer store, I mean your competitor. I’ve been putting up with this for almost 2 years now. It’s frustrating, and today I reached me limit.

You should be ashamed of the way this is being managed.


Alexis August 18, 2015 at 11:29 am

Purchased the meijer naturals baby food for my son couple weeks ago and just now getting to that jar and open and theres black mold on top of the lid. Call customer service at that store and nothing was done. Jar doesnt expire till 2017. Very upset nothing was done but he did say i could exchange the jar. Oh yay, so i can chance it again. id rather not.


Anonymous August 13, 2015 at 4:04 pm

Wow, after reading the above complaints, guess mine is rather mild. I drive approximately 15 miles to the Petoskey store and only go once a week. Lately EVERY week there are plenty of items not in stock. A couple weeks ago I had 5 items on my grocery list that were not available. The milk was not stocked on Friday morning at 10am; only whole milk, all other not stocked. This week the 99 cent chicken for whole chicken or split chicken breast were not available. They were cleaning the cooling section; I asked why not clean it at night and was told; there is no one to do it at night. Really, 10am on Monday and no chicken available. When I complained to a manager, I told him I was pissed as I am sick and tired of not having items available; his smart as reply was; don’t get pissed; get rain checks. I am not driving there again to get things that should be on the shelf the first time. Meijer has no concern for their customers and none for their employees; you can tell from the actions and statements of employees they are not treated good. How can a business keep going when there is no concern for employees or customers as they are what keeps a business going. SHAME ON YOU MEIJER; how would the original Meijer CEO feel if he knew how his business is being run; pretty crappy I would bet.


Jessica matthews August 12, 2015 at 9:01 pm

I’ve worked at the Merrillville indiana store for over 15 years as a very dedicated employee I’ve seen many managers and employees come and go since starting the new computer system that schedules your employee but what times corporate decides you work what about those hard working individuals with family’s with small children who may not make enough money to cover the cost of daycare I’m disappointed to know that even though I’ve worked for this company for years and made a a lot of people happy I just can’t believe you guys won’t work with me I changed my availability because my son no longer goes to the same school and I need to come in earlier to get him when he gets off his bus I disgusting how your company is ran ever since Fred has passed your family oriented company values has flown out the window my family and son depends on my income to pay bills to keep our home now since your company is more about profit then helping your employees with a problem and problem means adjusting my hours so I can still work and keep my job plus be home before my son gets home just think if the shoe was on the other foot what your doing is wrong !!


Betty December 11, 2015 at 2:51 pm

Times are getting more difficult. I don’t know if this is rural, or urban setting
for your boy’s bus stop. When we were young, we just went home and into
our house. Mom was home within half an hour from her work in a factory.
I have heard of others asking a neighbor to take in their child for after
school, but again, this may not be possible in your situation. I know you
don’t want to change jobs or work part time to get less pay, hmmm, so I
will pray for a solution for you. Putting myself in an employers position,
can I help find him someone willing to come in when I need to leave, and
if this is done for me, can everyone else come and go as they please too?
Usually companies have set times for jobs, first, second and third shift. Being
flexible is few and far between especially where there are many employees.
On the other hand, It’s a Wonderful Life, and we should all strive to make it
so not only for ourselves, but for others – if others complain, explain there is
the safety of a child involved in this person’s exception to the rule. If all the
others have children, or sick mother, or whatever (older dog needing depends),
customers don’t care who is at the check-out as long as they are pleasant,
focussed on getting us checked out and not talking to each other a lot like it
is break time when you are possibly running late for having to compare so
many in-house bargains! If the store cannot find more workers, could the
child be dropped off somewhere else? (friend, your job, etc) as this may be
a busier time for customers shopping after school pick-ups.


Kari August 8, 2015 at 10:59 pm

Today’a experience was the worst I’ve had at the Roseville, MI location. I’ve had other rude cashiers before, but this one topped the cake. The self-checkout computer screen needed service so we informed the cashier in charge. She replied rudely, w/out even making eye contact, “I already know that.” I then asked why the cashiers here are so rude and she said she wasn’t rude. I disagreed, saying she was. She then proceeded to tell me she had been up since 6:30am and was tired. I asked for her name b/c continued to argue w/ me. She mumbled her name and I said I couldn’t hear her. She did not reply. She had set her name badge on the scanner, so I picked it up to see her name. She snatched it out of my hand so hard, she actually hurt my thumb. It was at this point that I began yelling at her to get a manager “NOW” & saying i cannot believe “you just did that to me.” Her response: “Don’t touch my belongings.” She walks away and the cashier working with her stares at me and appears to get on the phone. Still, neither one said they were getting a manager. I go to ring my items up & the screen issue became a new one. So, I’m waiting and waiting until the person I was with goes up to the same cashier and told her there was still a problem. The cashier again rudely said she’s coming back-yet still stood there. The cashier comes back and I decided it was just best to have the service desk ring up the items b/c there were already a ton of people behind me and the scene made was extremely embarrassing.

The manager I spoke to was near the service desk (a greeter called her over for me) & was on her store phone and completed that call before talking to me. I assume she was possibly speaking with the cashier. Although she took my statement, apologized and said she would talk to her right now, I’m not sure I was taken completely serious. The person I was w/ noticed she seemed irritated, although polite to me.

Because of the degree of the incident, I will not be coming back. That cashier probably will not see any severe punishment for becoming physically aggressive with me. Fifty years ago, she would have lost her job immediately. But it’s quite clear that she doesn’t mind treating the ones, who essentially ensure she has a job (the customers) w/ respect & certainly not behaving the way she did in front of 50 others & expect that the customer she treated poorly, to take her abuse.


Randy Little August 5, 2015 at 6:30 pm

I was a dedicated Meier Shopper for over 20 years, buying 99% of all my groceries at your stores until last year. I now purchase 75% of all my groceries elsewhere. There was a time when customer service was of the utmost importance but, no longer is that the case. It’s very frustrating spending an hour shopping only to find that, when it’s time to check out you can expect another hour wait. I use self-checkout as it seems to be quicker however, in reality it’s not. Anywhere from 6-10 people all trying to check out at same time and only 1 cashier to assist (a complete nightmare).
It doesn’t matter which Meijer store I shop, I have 4 within very close proximity and at there all the same, no help and no customer service. The other major downfall with all your stores is that all your perishable products are near expiration or past expiration or out of stock. Another peeve, bottle machines rarely work or are always full and nobody ever around to fix them.
Corporate only seems to care about their bottom line and not their customers or employees, all that matters is the almighty dollar. God forbid (if I offended anyone for use of this word, too bad) I should happen to have a question I’d better be sure to ask an employee that’s not on break or lunch. For even if they wanted to help me, they can’t because they’ll get in trouble for punching in or out late. You treat your employees like dirt and your customers like the dust laying on the dirt. Meijer needs to get back to the basics and give their customer’s the service they deserve. Employees need to be treated with respect and in return they will be more prideful in their work. I worked in the grocery business for over 20 years and truly believe customers and employee relations need to be your top priority, then everything else will fall into place. Coupons and rewards won’t cut it.


Betty December 11, 2015 at 3:05 pm

Well said and that said. Take a break a moment and breathe. First of all, Yes
the clerk, while undoubtedly busy checking someone else out and trying to
concentrate despite interruptions, did snap back quickly to keep going with
her work. Fast work puts people in that mindset, or quick minded work like
accounting, politics (more tact needed here). Perhaps a more polite reply that
cashiers can be gently trained and reminded of quarterly would be, “I’ll get a
sign put on that as soon as I finish with this customer” I’m sorry the machine
took a break (for laughs). Saying the clerk was rude, because she snapped
back or answered you quickly to acknowledge your information – and yes, she
should have done something about that already including stopping to put the
sign up – stores, give clerks some paper to do that and tape please) puts her
not in a win-win situation because she is always told to keep checking people
out as anyone in a line becomes impatient. A self-help machine means you
now have to move to another, or get in another already crowded regular line
which you were trying to avoid to begin with. Shop when you are not in a hurry
even if it means 11 pm when less crowded – I’ve done it. If a clerk snaps back
or so it seems, please put yourself in her shoes and give her some breathing
space – maybe she could call customer service to handle this request and the
clerk could allow you to be her next customer or the customer service rep could
“place you at the front of a line” for your inconvenience while smiling at the
persons behind you begging their forgiveness to understand your position.
The world, as a whole, is becoming selfish driven by their rushed need for
time and money. If each one of us tries to walk and talk more softly a lot of
this could be avoided. Try to create “Good Ripples” for each other not bad
insulting comments to stir up fights whether rightful or not – what is a grocery
store – it used to be a place to catch a short visit from a neighbor – yes REALLY.
And before that, people actually invited neighbors who “dropped by uninvited”
into their kitchen for coffee and cake – one always had some ready, then
visiting on a Sunday became acceptable, then calling first, then apptmts – what
robots we are becoming – so unsocial.


Michelle S. August 4, 2015 at 11:16 am

I am AGAIN a very unhappy customer! And once AGAIN I am turning to your Facebook page because the store nor the customer care number has resolved my issue. I am an avid couponer at your store as well as several others in my area, who spends THOUSANDS of dollars at your store a year as well as makes you THOUSANDS of dollars a year with my coupons as you mark down my coupons to the price of the product, and then redeem that coupon for face value + $.08!!! I know all my store policies well, and never walk into the store expecting anything more or less. Back in March I was having issues with my Meijer store accepting competitor store coupons, so I took to this facebook page as well as the contact us link on the Meijer.com website. I received and PRINTED both responses to my question to have them with me while shopping… DOES MEIJER ACCEPT COMEPTITOR STORE COUPONS? Both of my responses back in March were the same “Yes” and specifically started Target Web Coupons were accepted and could be stacked with one Manufacturer Coupon PER ITEM… I have used and had absolutely no problems using these and stacking these coupons, even using them last week, up until today when I was rejected stating corporate gave them the no go! So I have reviewed your policy, which has not changed, and also spoke to a customer care person (Reference Number 150804-000308) who stated you do not accept any web coupons, which states NO WHERE in your policy that… even told me coupons from Coupons.com were no longer accepted, which states NO WHERE in your policy! So why am I now getting conflicting answers for this area of your policy! I asked to speak to someone higher up about this and was refused that privilege. Nothing has changed in your policy… so Why do I have letters/messages from your corporate office stating Target Web Coupons are to be accepted and all of a sudden they are being denied?
Thanks, a very confused and angry customer!


dave August 3, 2015 at 2:11 pm



Leslie August 4, 2015 at 7:18 pm

Does that bother you so much to leave a message? Older people need jobs too and the Greeters are always friend to me…so what’s the beef?


dave August 6, 2015 at 11:54 am



J. October 13, 2015 at 7:22 pm

I just saw this.

Let me explain the full roll of Greeter to you.

Do you know shoplifting costs retailers billions of dollars a year? Which get passed along to the consumer?

Greeters help prevent that. Same with associates who say hello or acknowledge a person.

Ever hear that door buzzer go off and see a Greeter ask to see the persons receipt? They are checking to make sure someone isn’t leaving without paying for an item. They know they can’t pursue, but they can make sure Loss Prevention/Security knows of the issue and they can then know when to review the cameras if someone doesn’t want to show their receipt, let their bags be compared with their receipts, etc. They can also give LP a general idea of what the thief looks like, was wearing.


le gorman August 1, 2015 at 12:00 pm

I have contacted the local Meijer in Grand Ledge and the corporate office nothing HAS BEEN DONE. Today Saturday, Aug 1, 2015 this store had NO 1/2 gallons of milk left. I even asked the person behind the dairy case that was stocking if they had any and said he would look only to come back and say no. I don’t know who this grocery manager is related to or who he knows, BUT he is the worse manager I have ever seen in my 50+ years of grocery shopping. First no corn beef around St. Pat days, then no dairy creme for coffee, then out of Lipton tea, on and on. After 2 years they are still blaming it on a previous grocery store closing in Grand Ledge and they haven’t caught up in what the demand is. REALLY??? I worked close to 43 years, if I had performed this poorly I would NOT of stayed employed. Isn’t this a right to work state?


Maureen July 27, 2015 at 9:51 am

I tell my daughter all the time to not use meijer for her grocery shopping, do to my past disappointing results in food quality and service. Well, she went anyway, to the store in Columbus Ohio. It is located on North Cleveland Avenue. It is approximately one mile from her house, so she had to send her husband there to get chicken. After her husband came home with the chicken presented it to her, showing her that the date on it was not expired, she opens it and it reeks of old meat.
I asked her if she would please return the meet with the receipt, but it was late at night and she didn’t want to deal with it.
I told her once again to never go to that Meijer. Go the extra mile and a half down the road to Kroger. It’s a shame, but this store on Cleveland Avenue in Columbus Ohio is horrible.


Will July 21, 2015 at 7:25 pm

Customer service desk is extremely rude at the Colerain Stonecreek Ohio location. I advise to go to a different location if possible.


Kim Cantu July 16, 2015 at 12:15 am

Lake Lansinv Road Meijer makes its employees exit out back door no matter how late they end their shift. They are not allowed to exit out the front if the store. Very unsafe practice! Pointed out safety concerns to store manager but if held fast to his rule. Guess employee safety isn’t a priority. Shameful.


sherrie Fife July 8, 2015 at 2:34 pm

to whom it may concern

I’m writing to you about somthing i think could be a great benifit to you.
i just recently moved to Bellevue,Nebraska and noticed that there is no meijers stores here
If you could maybe look into bring a few stores here you would get a lot of turn around for they have no other stores that could compete with you even there Wal-mart won’t be able to keep up with you here so keep this in thought

from a since customer
Sherrie Fife


Anonymous June 30, 2015 at 7:52 pm

I applied for a pharmacy job at Meijer. After my interviews, I did a follow-up phone call a week or so later. I was happy to hear that I got the job and asked my team leader if I would be given on the job training (I was already entitled to it thanks to State/Federal Law and company policy, but I figured it couldn’t hurt to ask). They said “yes”. I didn’t realize it then, but that was the biggest lie I was ever told in my entire life. Whenever I asked for help with an assignment, they would do it for me without walking me through it (how does this qualify as on the job training?), refused to train me “How do I print out the label?”, “No, you’re not ready to do that yet.” (Seriously? There aren’t any customers or phone calls, this would be a good time to be teach me.) or they flat out trained me incorrectly, when I was ringing up a customer at the cash register, I looked at the paperwork and it said the prescription cost 1 cent, a co-worker came to me and told me the customer gets this prescription for free and said to scan a barcode that said “Free Metformin”. Fair enough, but later, I looked at another paper that said “Vibramycin” and the price was also 1 cent. The same co-worker came back and told me “Metformin” free, remember?” I responded “That wasn’t Metformin, that was Vibramycin”. Turns out if the paper said “1 cent”, I had to scan the “Free Metformin” barcode regardless of the presscription’s name, however, this was the kind of thing my co-worker should’ve told me about earlier. The absolute worse they did in regards to my training was throw me into assignments I had no idea how to handle like helping out a customer who didn’t speak English. If they don’t speak English and I don’t speak their language, how am I supposed to help them? Or scan mail ordered prescriptions into the computer system when they were flat out aware I’ve never done this before. As for my responsibilities (or lack thereof) outside of counting tablets and capsules (the word “pills” is inaccurate) or working the cash register, I spent most of my time taking garbage into the backroom, bringing supplies from the backroom to the pharmacy, or taking stickers and putting them on the paper bags. Going between the pharmacy and backroom could’ve been fulfilled by any store employee and putting stickers on the bags could’ve been done by a kindergartner.

A month or so later around Christmas last year, I was given a 2 weeks notice and told I had to show some improvements or else my employment would be terminated. While I did show some improvements, less than 1 week later, my team leader decided to kick me out on account that I was struggling with the computer software even though for reasons stated above (non-existent/incompetent training and lack of responsibilities), I didn’t have much time to work with the computers.

After this, they decided to kick me while I was already down and marked me as “not eligible for rehire” even though my work performance was directly caused by their incompetent management style.

If you work at Meijer, you WILL regret it.


Anonymous June 30, 2015 at 7:55 pm

In regards to the “not eligible for rehire” fiasco, no one informed me of this when I was booted out. Just goes to show you that Meijer is one of things wrong with America.


No help at all June 30, 2015 at 6:07 am

The constant waking up from the delivery trucks ( especially refrigeration ones) causes one to sell their house!!! We purposely bought a townhome in a very quiet neighborhood only to be woken up by loud, annoying refrigeration trucks running constantly (all day and night)!! The only thing that stops the noise is a burr and some trees that Meijer had built. Our backyard backs up to Meijer; they need to build a cement wall with sound barriers! I’ve complained to too many managers at Meijer’s who tell me different stories, and none who have helped the situation! My next step is to go to corporate!!!


Susan Hart June 18, 2015 at 1:58 pm

I’ve now spent more than half an hour trying to contact someone, anyone, at my local Meijer. I have one simple question. Instead of a person trying to actually help, I got one automated response after another, all featuring loud, tinny, obnoxious music in the hold pattern. I got mad enough to call the corporate offices and guess what? Same thing! My tight schedule today has now been completely disorganized.


Lucille Jones June 17, 2015 at 8:14 am

you have changed your baking for from morning to afternoon and I live like 20 some miles away from the store and everytime I go there there is an old Italian round bread I go to the store and to the corner store they told me to come after 2 o’clock I was there at 230 one day no b went back the next day at 4 o’clock still no bread this is getting ridiculous I like to shop in the morning ride along with a whole mess of people and there’s no bread on the shelf hope you can get this problem straightened out or I’ll take I guess we’ll take my business elsewhere and I do spend a lot of money there yes two people in the house last week the bread was on sale for 2 for $5 and never even got a loaf


Libbie June 16, 2015 at 12:44 pm

I want to comment on one of your products. I really like the flavored water under your brand. I used to buy “ICE”, but if found it very sweet. I have recently been told I have type 2 diabetes so I can no longer drink soft drinks. I was never a diet drink person so I have been drinking only water. I was thrilled, after trying a number of diet drinks, to fine your brand. Thanks for having a variety of flavors. I especially like the Pink Grapefruit.


Anonymous June 16, 2015 at 10:09 am

Cashiers standing at service desk and talking while on the clock. And checking their phones,while lanes are backed up. In Sandusky, Ohio store !


George Cameron June 10, 2015 at 3:46 pm

Meijer don’t care about their Employees or their Customers they just care about how much Money they can make


George Cameron June 9, 2015 at 5:30 pm

Meijer gas station on center rd Burton mi charged my credit card 50 dollars for gas I did not get 6-7-15 they would not let me use the mperks so I cancelled my purchase , but they still stole 50 dollars out of my account now I have to go to my bank to get my money back ,I didn’t purchase any thing that day I WILL NEVER SHOP AT MEIJER FROM THIS DAY FORWARD .


George Cameron June 9, 2015 at 2:51 pm

DONT SHOP MEIJER their gas station in burton mi stole 50 dollars from my bank account


kathy groves June 8, 2015 at 6:05 pm

I am sending this to make you aware that someone has gotten my debit card numbers and somehow used it at 2 of your stores totalling over $1300.00. The stores involved are the end ones located at 3711 stone creek blvd colerain oh and 6550 harrison rd cincinnati ohio. Colerain store june 6, at 19:57:58 for 432.58 and at 19:56:29 for 240.89. Harrison rd. June 6 at 20:40:05 for 413.90 and at 20:43:20 for 216.56. I have made apolice report with Scioto county sheriffs office 740-354-7566. I would like survellience video made availabe to them. I hate that companys and banks write these incidents off and nobody is ever held accountable. I would appreciate your participation in this mattter. Theives can not keep getting away with this behavior. Thank you kathy groves.


Sandra Montes June 2, 2015 at 4:47 pm

I purchased a $100 Macy’s gift card at the Auburn Hills Meijer store on Mothers Day 2015 for my mother in law along with over $150 worth of groceries. When my mother in law went to use the card at Macy’s, she was told it had a $0 balance. I took the gift card back to Meijer three times before they would check their system to see if the card was ever activated. Julie, the 2nd manager I spoke with who refused to help me, assured me that it was impossible for an error of this nature to occur so Macy’s or I must have made a mistake. Finally, on my third visit to the customer service desk to get help, Doug, a more helpful manager had my transaction looked up and he verified that the card was never activated despite Meijer charging me $100 and Julie’s insistent that this error was not possible (clearly it was). This ordeal caused great embarrassment for my mother in law, me as well as my husband; not to mention 1 1/2 hours of my time. To add insult to injury, I received a $2.50 voucher for my next visit and a reminder not to let their error ruin my evening. With this bit of sage advise and after 25 years of loyalty to Meijer’s, I’m taking my business elsewhere.


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