Meijer Corporate Office

Meijer Corporate Office Address

Meijer, Inc.
2929 Walker Ave
Grand Rapids, MI 49544

Contact Meijer

Phone Number: (616) 453-6711
Fax Number: (616) 791-2572
Website: http://www.meijer.com
Email: Email Meijer

Executives

CEO: Hank Meijer and Mark Murray
CFO: Jim Walsh
COO: J.K. Symancyk

Meijer History

Meijer was founded in 1934 in Greenville by Hendrik Meijer.  The first employee was Hendrik’s 14 year old son Frederik (Fred) Meijer.  Additional locations were opened in Ionia and Cedar Springs.

By the 1960s, there were two dozen locations in Western Michigan.

In 1962, the first modern layout “supercenter” design was opened in Grand Rapids.

Under increased competition from Wal-Mart, Meijer has had to lay off a significant number of employees in recent years.  They have also outsourced almost all their Information Technology positions to India.

In 2011, long time CEO Fred Meijer passed away at the age of 91.

Today, Meijer is one of America’s largest private companies.  They operate nearly 200 stores in Michigan, Indiana, Ohio, Illinois and Kentucky.

 

{ 162 comments… read them below or add one }

Alexis August 18, 2015 at 11:29 am

Purchased the meijer naturals baby food for my son couple weeks ago and just now getting to that jar and open and theres black mold on top of the lid. Call customer service at that store and nothing was done. Jar doesnt expire till 2017. Very upset nothing was done but he did say i could exchange the jar. Oh yay, so i can chance it again. id rather not.

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Anonymous August 13, 2015 at 4:04 pm

Wow, after reading the above complaints, guess mine is rather mild. I drive approximately 15 miles to the Petoskey store and only go once a week. Lately EVERY week there are plenty of items not in stock. A couple weeks ago I had 5 items on my grocery list that were not available. The milk was not stocked on Friday morning at 10am; only whole milk, all other not stocked. This week the 99 cent chicken for whole chicken or split chicken breast were not available. They were cleaning the cooling section; I asked why not clean it at night and was told; there is no one to do it at night. Really, 10am on Monday and no chicken available. When I complained to a manager, I told him I was pissed as I am sick and tired of not having items available; his smart as reply was; don’t get pissed; get rain checks. I am not driving there again to get things that should be on the shelf the first time. Meijer has no concern for their customers and none for their employees; you can tell from the actions and statements of employees they are not treated good. How can a business keep going when there is no concern for employees or customers as they are what keeps a business going. SHAME ON YOU MEIJER; how would the original Meijer CEO feel if he knew how his business is being run; pretty crappy I would bet.

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Jessica matthews August 12, 2015 at 9:01 pm

I’ve worked at the Merrillville indiana store for over 15 years as a very dedicated employee I’ve seen many managers and employees come and go since starting the new computer system that schedules your employee but what times corporate decides you work what about those hard working individuals with family’s with small children who may not make enough money to cover the cost of daycare I’m disappointed to know that even though I’ve worked for this company for years and made a a lot of people happy I just can’t believe you guys won’t work with me I changed my availability because my son no longer goes to the same school and I need to come in earlier to get him when he gets off his bus I disgusting how your company is ran ever since Fred has passed your family oriented company values has flown out the window my family and son depends on my income to pay bills to keep our home now since your company is more about profit then helping your employees with a problem and problem means adjusting my hours so I can still work and keep my job plus be home before my son gets home just think if the shoe was on the other foot what your doing is wrong !!

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Kari August 8, 2015 at 10:59 pm

Today’a experience was the worst I’ve had at the Roseville, MI location. I’ve had other rude cashiers before, but this one topped the cake. The self-checkout computer screen needed service so we informed the cashier in charge. She replied rudely, w/out even making eye contact, “I already know that.” I then asked why the cashiers here are so rude and she said she wasn’t rude. I disagreed, saying she was. She then proceeded to tell me she had been up since 6:30am and was tired. I asked for her name b/c continued to argue w/ me. She mumbled her name and I said I couldn’t hear her. She did not reply. She had set her name badge on the scanner, so I picked it up to see her name. She snatched it out of my hand so hard, she actually hurt my thumb. It was at this point that I began yelling at her to get a manager “NOW” & saying i cannot believe “you just did that to me.” Her response: “Don’t touch my belongings.” She walks away and the cashier working with her stares at me and appears to get on the phone. Still, neither one said they were getting a manager. I go to ring my items up & the screen issue became a new one. So, I’m waiting and waiting until the person I was with goes up to the same cashier and told her there was still a problem. The cashier again rudely said she’s coming back-yet still stood there. The cashier comes back and I decided it was just best to have the service desk ring up the items b/c there were already a ton of people behind me and the scene made was extremely embarrassing.

The manager I spoke to was near the service desk (a greeter called her over for me) & was on her store phone and completed that call before talking to me. I assume she was possibly speaking with the cashier. Although she took my statement, apologized and said she would talk to her right now, I’m not sure I was taken completely serious. The person I was w/ noticed she seemed irritated, although polite to me.

Because of the degree of the incident, I will not be coming back. That cashier probably will not see any severe punishment for becoming physically aggressive with me. Fifty years ago, she would have lost her job immediately. But it’s quite clear that she doesn’t mind treating the ones, who essentially ensure she has a job (the customers) w/ respect & certainly not behaving the way she did in front of 50 others & expect that the customer she treated poorly, to take her abuse.

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Randy Little August 5, 2015 at 6:30 pm

I was a dedicated Meier Shopper for over 20 years, buying 99% of all my groceries at your stores until last year. I now purchase 75% of all my groceries elsewhere. There was a time when customer service was of the utmost importance but, no longer is that the case. It’s very frustrating spending an hour shopping only to find that, when it’s time to check out you can expect another hour wait. I use self-checkout as it seems to be quicker however, in reality it’s not. Anywhere from 6-10 people all trying to check out at same time and only 1 cashier to assist (a complete nightmare).
It doesn’t matter which Meijer store I shop, I have 4 within very close proximity and at there all the same, no help and no customer service. The other major downfall with all your stores is that all your perishable products are near expiration or past expiration or out of stock. Another peeve, bottle machines rarely work or are always full and nobody ever around to fix them.
Corporate only seems to care about their bottom line and not their customers or employees, all that matters is the almighty dollar. God forbid (if I offended anyone for use of this word, too bad) I should happen to have a question I’d better be sure to ask an employee that’s not on break or lunch. For even if they wanted to help me, they can’t because they’ll get in trouble for punching in or out late. You treat your employees like dirt and your customers like the dust laying on the dirt. Meijer needs to get back to the basics and give their customer’s the service they deserve. Employees need to be treated with respect and in return they will be more prideful in their work. I worked in the grocery business for over 20 years and truly believe customers and employee relations need to be your top priority, then everything else will fall into place. Coupons and rewards won’t cut it.

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Michelle S. August 4, 2015 at 11:16 am

I am AGAIN a very unhappy customer! And once AGAIN I am turning to your Facebook page because the store nor the customer care number has resolved my issue. I am an avid couponer at your store as well as several others in my area, who spends THOUSANDS of dollars at your store a year as well as makes you THOUSANDS of dollars a year with my coupons as you mark down my coupons to the price of the product, and then redeem that coupon for face value + $.08!!! I know all my store policies well, and never walk into the store expecting anything more or less. Back in March I was having issues with my Meijer store accepting competitor store coupons, so I took to this facebook page as well as the contact us link on the Meijer.com website. I received and PRINTED both responses to my question to have them with me while shopping… DOES MEIJER ACCEPT COMEPTITOR STORE COUPONS? Both of my responses back in March were the same “Yes” and specifically started Target Web Coupons were accepted and could be stacked with one Manufacturer Coupon PER ITEM… I have used and had absolutely no problems using these and stacking these coupons, even using them last week, up until today when I was rejected stating corporate gave them the no go! So I have reviewed your policy, which has not changed, and also spoke to a customer care person (Reference Number 150804-000308) who stated you do not accept any web coupons, which states NO WHERE in your policy that… even told me coupons from Coupons.com were no longer accepted, which states NO WHERE in your policy! So why am I now getting conflicting answers for this area of your policy! I asked to speak to someone higher up about this and was refused that privilege. Nothing has changed in your policy… so Why do I have letters/messages from your corporate office stating Target Web Coupons are to be accepted and all of a sudden they are being denied?
Thanks, a very confused and angry customer!

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dave August 3, 2015 at 2:11 pm

THEY NEED TO GET RID OF THE GREETER AT THE DOOR,BECAUSE THE PRICE BRINGS ME BACK NOT THE GREETER.

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Leslie August 4, 2015 at 7:18 pm

Does that bother you so much to leave a message? Older people need jobs too and the Greeters are always friend to me…so what’s the beef?

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dave August 6, 2015 at 11:54 am

NOT WHEN YOU HAVE YOUNG PEOPLE AS GREETERS,AND THEY DON’T HAVE THE PEOPLE TO TAKE CARE OF THE RETURN CANS. YOU GO IN ON SUNDAY MORNING AND THERES A LINE THERE AND ONLY TWO OR THREE ARE WORKING.THAT S WHEN U SHOULD HAVE THE GREETER TO HELP OUT WITH THESE MACHINES TO CLEAN OR REPLACE THE FILLED CANS.

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le gorman August 1, 2015 at 12:00 pm

I have contacted the local Meijer in Grand Ledge and the corporate office nothing HAS BEEN DONE. Today Saturday, Aug 1, 2015 this store had NO 1/2 gallons of milk left. I even asked the person behind the dairy case that was stocking if they had any and said he would look only to come back and say no. I don’t know who this grocery manager is related to or who he knows, BUT he is the worse manager I have ever seen in my 50+ years of grocery shopping. First no corn beef around St. Pat days, then no dairy creme for coffee, then out of Lipton tea, on and on. After 2 years they are still blaming it on a previous grocery store closing in Grand Ledge and they haven’t caught up in what the demand is. REALLY??? I worked close to 43 years, if I had performed this poorly I would NOT of stayed employed. Isn’t this a right to work state?

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Maureen July 27, 2015 at 9:51 am

I tell my daughter all the time to not use meijer for her grocery shopping, do to my past disappointing results in food quality and service. Well, she went anyway, to the store in Columbus Ohio. It is located on North Cleveland Avenue. It is approximately one mile from her house, so she had to send her husband there to get chicken. After her husband came home with the chicken presented it to her, showing her that the date on it was not expired, she opens it and it reeks of old meat.
I asked her if she would please return the meet with the receipt, but it was late at night and she didn’t want to deal with it.
I told her once again to never go to that Meijer. Go the extra mile and a half down the road to Kroger. It’s a shame, but this store on Cleveland Avenue in Columbus Ohio is horrible.

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Will July 21, 2015 at 7:25 pm

Customer service desk is extremely rude at the Colerain Stonecreek Ohio location. I advise to go to a different location if possible.

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Kim Cantu July 16, 2015 at 12:15 am

Lake Lansinv Road Meijer makes its employees exit out back door no matter how late they end their shift. They are not allowed to exit out the front if the store. Very unsafe practice! Pointed out safety concerns to store manager but if held fast to his rule. Guess employee safety isn’t a priority. Shameful.

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sherrie Fife July 8, 2015 at 2:34 pm

to whom it may concern

I’m writing to you about somthing i think could be a great benifit to you.
i just recently moved to Bellevue,Nebraska and noticed that there is no meijers stores here
If you could maybe look into bring a few stores here you would get a lot of turn around for they have no other stores that could compete with you even there Wal-mart won’t be able to keep up with you here so keep this in thought

from a since customer
Sherrie Fife

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Anonymous June 30, 2015 at 7:52 pm

I applied for a pharmacy job at Meijer. After my interviews, I did a follow-up phone call a week or so later. I was happy to hear that I got the job and asked my team leader if I would be given on the job training (I was already entitled to it thanks to State/Federal Law and company policy, but I figured it couldn’t hurt to ask). They said “yes”. I didn’t realize it then, but that was the biggest lie I was ever told in my entire life. Whenever I asked for help with an assignment, they would do it for me without walking me through it (how does this qualify as on the job training?), refused to train me “How do I print out the label?”, “No, you’re not ready to do that yet.” (Seriously? There aren’t any customers or phone calls, this would be a good time to be teach me.) or they flat out trained me incorrectly, when I was ringing up a customer at the cash register, I looked at the paperwork and it said the prescription cost 1 cent, a co-worker came to me and told me the customer gets this prescription for free and said to scan a barcode that said “Free Metformin”. Fair enough, but later, I looked at another paper that said “Vibramycin” and the price was also 1 cent. The same co-worker came back and told me “Metformin” free, remember?” I responded “That wasn’t Metformin, that was Vibramycin”. Turns out if the paper said “1 cent”, I had to scan the “Free Metformin” barcode regardless of the presscription’s name, however, this was the kind of thing my co-worker should’ve told me about earlier. The absolute worse they did in regards to my training was throw me into assignments I had no idea how to handle like helping out a customer who didn’t speak English. If they don’t speak English and I don’t speak their language, how am I supposed to help them? Or scan mail ordered prescriptions into the computer system when they were flat out aware I’ve never done this before. As for my responsibilities (or lack thereof) outside of counting tablets and capsules (the word “pills” is inaccurate) or working the cash register, I spent most of my time taking garbage into the backroom, bringing supplies from the backroom to the pharmacy, or taking stickers and putting them on the paper bags. Going between the pharmacy and backroom could’ve been fulfilled by any store employee and putting stickers on the bags could’ve been done by a kindergartner.

A month or so later around Christmas last year, I was given a 2 weeks notice and told I had to show some improvements or else my employment would be terminated. While I did show some improvements, less than 1 week later, my team leader decided to kick me out on account that I was struggling with the computer software even though for reasons stated above (non-existent/incompetent training and lack of responsibilities), I didn’t have much time to work with the computers.

After this, they decided to kick me while I was already down and marked me as “not eligible for rehire” even though my work performance was directly caused by their incompetent management style.

If you work at Meijer, you WILL regret it.

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Anonymous June 30, 2015 at 7:55 pm

In regards to the “not eligible for rehire” fiasco, no one informed me of this when I was booted out. Just goes to show you that Meijer is one of things wrong with America.

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No help at all June 30, 2015 at 6:07 am

The constant waking up from the delivery trucks ( especially refrigeration ones) causes one to sell their house!!! We purposely bought a townhome in a very quiet neighborhood only to be woken up by loud, annoying refrigeration trucks running constantly (all day and night)!! The only thing that stops the noise is a burr and some trees that Meijer had built. Our backyard backs up to Meijer; they need to build a cement wall with sound barriers! I’ve complained to too many managers at Meijer’s who tell me different stories, and none who have helped the situation! My next step is to go to corporate!!!

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Susan Hart June 18, 2015 at 1:58 pm

I’ve now spent more than half an hour trying to contact someone, anyone, at my local Meijer. I have one simple question. Instead of a person trying to actually help, I got one automated response after another, all featuring loud, tinny, obnoxious music in the hold pattern. I got mad enough to call the corporate offices and guess what? Same thing! My tight schedule today has now been completely disorganized.

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Lucille Jones June 17, 2015 at 8:14 am

you have changed your baking for from morning to afternoon and I live like 20 some miles away from the store and everytime I go there there is an old Italian round bread I go to the store and to the corner store they told me to come after 2 o’clock I was there at 230 one day no b went back the next day at 4 o’clock still no bread this is getting ridiculous I like to shop in the morning ride along with a whole mess of people and there’s no bread on the shelf hope you can get this problem straightened out or I’ll take I guess we’ll take my business elsewhere and I do spend a lot of money there yes two people in the house last week the bread was on sale for 2 for $5 and never even got a loaf

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Libbie June 16, 2015 at 12:44 pm

I want to comment on one of your products. I really like the flavored water under your brand. I used to buy “ICE”, but if found it very sweet. I have recently been told I have type 2 diabetes so I can no longer drink soft drinks. I was never a diet drink person so I have been drinking only water. I was thrilled, after trying a number of diet drinks, to fine your brand. Thanks for having a variety of flavors. I especially like the Pink Grapefruit.
Sincerely
Libbie

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Anonymous June 16, 2015 at 10:09 am

Cashiers standing at service desk and talking while on the clock. And checking their phones,while lanes are backed up. In Sandusky, Ohio store !

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George Cameron June 10, 2015 at 3:46 pm

Meijer don’t care about their Employees or their Customers they just care about how much Money they can make

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George Cameron June 9, 2015 at 5:30 pm

Meijer gas station on center rd Burton mi charged my credit card 50 dollars for gas I did not get 6-7-15 they would not let me use the mperks so I cancelled my purchase , but they still stole 50 dollars out of my account now I have to go to my bank to get my money back ,I didn’t purchase any thing that day I WILL NEVER SHOP AT MEIJER FROM THIS DAY FORWARD .

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George Cameron June 9, 2015 at 2:51 pm

DONT SHOP MEIJER their gas station in burton mi stole 50 dollars from my bank account

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kathy groves June 8, 2015 at 6:05 pm

I am sending this to make you aware that someone has gotten my debit card numbers and somehow used it at 2 of your stores totalling over $1300.00. The stores involved are the end ones located at 3711 stone creek blvd colerain oh and 6550 harrison rd cincinnati ohio. Colerain store june 6, at 19:57:58 for 432.58 and at 19:56:29 for 240.89. Harrison rd. June 6 at 20:40:05 for 413.90 and at 20:43:20 for 216.56. I have made apolice report with Scioto county sheriffs office 740-354-7566. I would like survellience video made availabe to them. I hate that companys and banks write these incidents off and nobody is ever held accountable. I would appreciate your participation in this mattter. Theives can not keep getting away with this behavior. Thank you kathy groves.

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Sandra Montes June 2, 2015 at 4:47 pm

I purchased a $100 Macy’s gift card at the Auburn Hills Meijer store on Mothers Day 2015 for my mother in law along with over $150 worth of groceries. When my mother in law went to use the card at Macy’s, she was told it had a $0 balance. I took the gift card back to Meijer three times before they would check their system to see if the card was ever activated. Julie, the 2nd manager I spoke with who refused to help me, assured me that it was impossible for an error of this nature to occur so Macy’s or I must have made a mistake. Finally, on my third visit to the customer service desk to get help, Doug, a more helpful manager had my transaction looked up and he verified that the card was never activated despite Meijer charging me $100 and Julie’s insistent that this error was not possible (clearly it was). This ordeal caused great embarrassment for my mother in law, me as well as my husband; not to mention 1 1/2 hours of my time. To add insult to injury, I received a $2.50 voucher for my next visit and a reminder not to let their error ruin my evening. With this bit of sage advise and after 25 years of loyalty to Meijer’s, I’m taking my business elsewhere.

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