DD's Discounts Corporate Office - Corporate Office HQ

DD’s Discounts Corporate Office

How would you rate your experience with DD's Discounts ?

[Total: 16    Average: 1.5/5]

DD's Discounts Corporate Office Address

DD's Discounts
5130 Hacienda Drive
Dublin, California 94568

Contact DD's Discounts

Phone Number: (212) 382-2700
Fax Number:
Website: https://www.ddsdiscounts.com
Email: Email DD's Discounts

DD's Discounts Facts

Founder:
Date Founded: 2004
Founding Location: Dublin, California
Number of Employees: 484

DD's Discounts Executives

CEO: Barbara Rentler
CFO: Michael J. Hartshorn
COO: Michael B. O'Sullivan

DD's Discounts History

DD’s Discounts was founded in 2004 in Dublin, California. The company operates as a subsidiary of Ross Dress For Less. Similar to their sister store, the company offers a wide range of brand names at deeply discounted prices.

The company currently has more than 193 stores in 15 state, with plans to open at least 7 DD’s Discount stores every quarter. Most stores are remodeled acquisitions. Ross Stores has been consistently focused on expanding its business in an attempt to maintain the growth trajectory. In fact, the company opened three more DD’s Discount stores in Texas on in September of 2016;  one in Killeen, Harrisburg and Rosenberg.

DD’s Discount stores are generally found in small neighborhood shopping centers. Company headquarters are located in Dublin, California.

DD's Discounts FAQs

Question 1: What is the phone number for DD's Discounts?
Answer 1: The phone number for DD's Discounts is (212) 382-2700.

Question 2: Who is the CEO of DD's Discounts?
Answer 2: The CEO of DD's Discounts is Barbara Rentler.

Question 3: Who founded DD's Discounts?
Answer 3: DD's Discounts was founded by in 2004.

{ 11 comments… read them below or add one }

Brenda October 11, 2018 at 7:42 am

I visited the store located on Marbach Rd & Hwy 410 (#5127) on 10/10/18 between 1:30 pm and 3:00 pm. I found several items and went to the cashier to pay for my purchases.
I was very disappointed in the cashier named (Genie). She was very rude and did not even speak or acknowledge me when I went to her register to pay. It seemed like I bothered her. I feel like she does not like her job and shows it in her face expressions. I have always been greeted with a smile when I come into the store and when I also pay and leave the store.

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Desha Hollmon September 27, 2018 at 6:15 pm

Went to the dds at cascade west end in Atlanta to make a return. Security/Shatonia who is sacastic and rude asked for my package. I did not give her the package but took two seconds to look at a item and preceded to walk to the counter where i was met by a young man tall of light complextion, i think his name was Troy. He decided he would wait on me instead of the lady at the register so that he could scold me. He said “If you don’t want to follow the policy you could get out”. “You don’t have to come in here”. As i was leaving he yelled out to his co workers and for customers to hear “she’s just miserable”, Twice. He also wore a badge that said trainee, i certaintly hope he’s not training and he could use a course in customer service.

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Eric Carrillo August 22, 2018 at 1:35 pm

MHi I just came to when your store in Sacramento on Stockton Boulevard yesterday and didn’t have the greatest experience, I’m disabled and needed to use the restroom but was declined because of store policy, the best that I was given was to urinate with my urinal in a changing room which I didn’t have on me so my wife had to run to the car and get it but by then I went on myself quite a bit, Imagine if I had to use number two what then? Was I supposed to just go on myself? There should be a policy to let anybody with a disability use the restroom regardless because we have special needs and there needs to be a handicap accessible restroom at that, this was poor service offered to me and very unprofessional… I’m going to file a complaint about this because I already have enough issues and didn’t deserve this, all I was told was it’s not equipped for handicap people and they didn’t want me to fall and they be liable, what bathrooms today are really handicap accessible, not very many unless built for handicap people, I am in a wheelchair and explained I’ll use my urinal without getting up but kept hearing the same excuses, and after using a changing room my wife wasn’t allowed to empty it in there restroom they had to do it which is ridiculous it’s just a restroom. Someone needs to put a stop to stores preventing customers from using the restroom because we are buying from you yet you can’t provide restrooms especially people that have a disability, with my Spinal Cord injury if I don’t use the restroom I get flushed and if my blood pressure gets high enough I could have a stroke and oh what a lawsuit would come your way but I’ll be contacting someone to resolve this issue.

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Employee concern July 18, 2018 at 3:29 am

Employee concern DD’s 7th Street and Victorville managers and assistant managers and staff that’s no joke drinking in a work and outside and having some kind of weird activity in the office just the employees concern hopefully you do something about it

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Ozzy July 17, 2018 at 12:13 am

I think Dds discounts should change their refund policy back to if you payed cash you get your money back not store credit way are you guys trying to force people to use their money at your stores. Besides you guys need to retrain your rude employees and enforce dress code and personal hygiene because most of Dds employees look like homeless people with their messed up hair and dirty clothes . Dds needs to drug test employees. This is from your Moreno Valley store 5019

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Aleyda July 8, 2018 at 11:12 pm

I went to buy sandals for my friend birthday to dd’s but it was the wrong size that was the last part of sandals they had and tried to return it for my money back to buy other thing for my friend in other place and they give me store credit that’s very exhausted because it’s not fair if I’m returning the item in the same day do what dd’s is looking for FORCING THE CUSTOMERS TO BUY WITH THEM that’s absolutely ridiculous and they will lose a lot of costumers for that RIDICULOUS POLICY and they have to alert the costumers about that trash policy I would never go back to DD’s anymore.

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Lorraine Avalos June 25, 2018 at 5:12 pm

I had a very bad experience at your Chino Ca. (5017). Apperantly your stores return policies have changed as of June 1st, 2018. Well this store failed to inform customers of this until the week of June 24th. A sign was then posted in front of store. Unfortunately many customers had already purchased items that they then wanted to return. I politely inform the cashier that the sign wasn’t there when I purchased. So at this point the loss prevention girl (Brenda) walks behind me and mutters under her breath that however much I complain I wasn’t getting my money back. At this point I told her to please mind her business as I wasn’t talking to her. From there it all went to hell. She proceeded to argue with me. When I asked for the manager (Anthony) to come into situation. He walked right past me and started playing with hangers. I asked if he was going to deal with his employee, who at this point was arguing with my 70yrs old mother. He said he couldn’t do it in public and he was going to handle another customer. He never told Brenda a word. The cashier that was helping me then told me that people have problems with Brenda all the time and is never disciplined by the management. I will no longer go to your stores as I can see that people on this site have all had similar stories with your employees in different stores!

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Valerie June 18, 2018 at 12:18 am

Please train your staff to tell the customer of policy changes at check out, especially when it involves not being reimbursed for returns in the same manner they paid for the items, for example cash for cash or crediting back funds on a credit card. In addition, if you are forcing people to take store credit for returns, you should provide on a gift card and not on a sheet of paper with the amount on it. I took it upon myself to staple the receipts to the “store credit” as proof that I did not create the store credit at home. Now, I’m wondering if there is an expiration date on my store credit. No one seems to offer up any information. The policy changed less than one month ago. I believe there should be signs at the register AS WELL AS having the cashiers remind the customers of the policy for at least 6 months. Old habits die hard and it takes a while to retrain customers of the new rules. I didn’t even ask for cash-I wanted it off my credit card. Now I feel I have to pay twice-I have to pay my credit card and I have to figure out something to buy at DD’s. I was so mad nothing looked good. Once I use my store credit, I will probably rarely, if ever, shop at DD’s. I wish the cashier at check out had informed me. The cashier at the return desk pointed over to a sign across the room. A sign I couldn’t read from where I was standing so I don’t even know if the one I was looking at the one that states the policy or she was just full of it.

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Mrs jimwnez June 8, 2018 at 11:59 pm

Tried to buy a luggage the the las vegas off Craig rd it said it was a 5 piece set and when we opened it it was only 1 piece and was told they do not sale it as a set even though it was clearly advertised as such. So disappointed and the manager was not helpful at all and did not honor want was clearly false advertisement.

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Jasmin Atkins June 8, 2018 at 7:44 pm

Why can’t you let your customer use the bathroom when they need it. It’s not fair. Customer are the one who’s paying your aasociates paycheck and you cant even let them use the restroom when they need it. Remember,without your patrons your store nor your employees make money. Not even the owner of this company. So, I hope that this letter will trigger your conscience to let your cystomer use the restroom.

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Horelia Isaac January 20, 2018 at 5:38 pm

Had a very outrageous customer service with one of the employees on the Katella & Euclid branch.
Her name is Pat rice. She was so rude, and very unprofessional. I still cannot believe that someone Can be that offensive to a client. I was making 3 different purchases for my guests so I asked her if she could put the receipts in the various bags as she was charging. After the 1st charge she rudely handed me the receipt and my change and she told “DO IT YOURSELF AM GIVING YOU CHANGE BACK ANYWAY.” I was baffled and I put the receipt in the bag. I asked her could you please put the other receipts in the bag? She rudely responded “I DON’T HAVE FIVE HANDS TO SERVE YOU.” I told her you are so rude. She responded you think am rude because I will not put your receipts in the bag? I told her not just that, the way you communicate is so rude.She responded, I don’t get paid enough to put receipts in the bag. I told her I would like to talk to the store Manager. She rudely responded she is right there and by the way my name is Pat rice. She then went ahead and started conversing with her manager is Spanish. I then realized I can’t even complain to the manager, I didn’t even know what they are conversing about since they were conversing in Spanish. I went to the manager and asked her who else can I complain to about Pat rice? She told me to call 1800ROSS, which is obviously a number I cannot dial since the digits are incomplete.. That happened on January 19th at 1930 in the presence of my 2 guests and my 8 year old daughter. What a Shame!!!.

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