Comcast Corporate Office

Comcast Corporate Office Address

Comcast Corporation
1 Comcast Center
Philadelphia, PA 19103

Contact Comcast

Phone Number: (215) 286-1700
Fax Number: (215) 981-7790
Website: http://www.comcast.com
Email: Email Comcast

Executives

CEO: Brian L. Roberts
CFO: Michael J. Angelakis
COO: Stephen B. Burke

Comcast History

Comcast Cable originated in 1963 as American Cable Systems.  ACS was founded by Ralph Roberts, Daniel Aaron and Julian Brodsky.  The company incorporated in Pennsylvania in 1969 as the Comcast Corporation.

In 1996, Comcast launched Comcast Online, a broadband internet service. Comcast currently provides broadband service to over 18 million customers.

In 2002, Comcast paid $25 million to the University of Maryland to name their basketball arena the Comcast Center.

In 2009, Comcast bought majority ownership in NBCUniversal.  Comcast also owns interests in E! Entertainment, the Style Network, G4 and the Golf Channel.

In 2010, the company won a Consumerist award for being the worst company in America.

Comcast is currently the largest cable and internet provider in the US.  They are also the third largest home telephone provider.

 

{ 133 comments… read them below or add one }

A.J. DeFalco March 1, 2015 at 9:58 am

Sir or Madam:
I discontinued XFINITY triple play service on Dec 16,2014. You sent a final bill to me shortly after. I dispute that bill and sent a letter in January 2015 explaining my position. The letter was either lost or ignored. Please give me a name and street address of a responsible person who can review my claim. Your latest bill threatened to send my bill to a collection agency. I reject this as the bill is in dispute.
Anthony J. DeFalco

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Ann-Marie February 28, 2015 at 6:54 pm

I have been a Comcast customer for years & my renewal was coming up. Because I have had several billing descrepancies,etc. I wanted to be proactive when my renewal came up. On January 20, 2015 I called to see if they could keep the billing services/amount the same as the previous year. 45 minutes later they worked the #’s, etc. and were able to keep my services/package/discounts the same for one year forward. The customer service rep confirmed these would be good for one year forward until 2/27/2016.
Today, 2/28/15, I received a Comcast bill on Gmail, & the bill did not reflect our agreement. It was over $50 more than our agreement. PLUS there were a couple extra charges (see below). I called customer service and they said they didn’t have that promotion to give…they could not honor the agreement that I made w/rep on phone in January. After an hour and a half later, the rep advised they could do it, however, with a two year commitment, 2nd year would increase. The rep in January clearly told me it was a one year commitment. I’m not doing it.

This SAME month: Comcast issues w/wi-fi. Tech came to my home & replaced wi-fi with their combo wi-fi/router & advised there would be no change in my bill…absolutely no extra fee. They graciously told me I should not have had the issues I did with the wi-fi & gave me a $30. credit.

On the same (gmail) bill mentioned above I was not credited $30, but actually debited $30. Also, there was a new (separate) $10/month fee for “internet” for the new modem/wifi…

When I asked billing for a corporate tel# as they should know about my experiences, I was told there was NO # and they gave me a PO Box in Chelmsford Massachusetts. I tried the resolution department & they were even worse to deal with. Would not provide me with corporate #’s either.
Anyone know of a decent cable company other than Comcast???????

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lexis bynes February 26, 2015 at 9:39 am

Comcast is full of shit there’s never a supervisor to speak with they keep you on hold for days. They hang up on you. They tranfers you to different departments and never resolve you issue. I hate that company hope flops down the tubes..

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Steve Z February 18, 2015 at 1:22 pm

Comcast is the worst run company I have ever dealt with. I had their service for many years and had a major issue which I could not get handled with their normal customer service personnel. I called the corporate office and they gave me a person that I was supposed to deal with that would handle my issues. I had one 5 minute conversation with her. For several days she did not return my calls. I am now with Directv and they were wonderful to deal with. Their rates are much better than Comcats too.

DO NOT USE COMCAST IF YOU DON’T HAVE TO !!!

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Deatta Donner-Hornback February 17, 2015 at 1:10 pm

About a year ago I got in contact a person about a Bill in my name. I filled out the required forms and the proof asked for to show my address at that time to show it was not my bill.
I was cleared. But that bill shows on my credit report and I would like it removed now!

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Lynette Anderson January 26, 2015 at 5:13 pm

I agree with the persons comment just before mine…..The local staff for COMCAST in OREM , UTAH, are wonderful….but YOUR SERVICE, AND THE ABILITY TO CONTACT AN INTELLIGENT,ENGLISH SPEAKING SERVICE PERSON IS NEXT TO IMPOSSIBLE.

RIGHT NOW THE PROBLEM I HAVE MUST BE SOLVED WITH MY INTERNET, OR I HAVE NO OTHER CHOICE THAN TO CHANGE TO A DIFFERENT COMPANY….I NEED HELP BADLY!!!!! I FOLLOWED ALL THE DIRECTIONS FOR A LIVE CHAT THAT THE OREM OFFICE STAFF TOLD ME TO, BUT BECAUSE I HAVE NEVER DONE ANYTHING LIKE THIS BEFORE AND NEEDED A PASSWORD TO CONTINUE…I’M STUCK!!!! HELP

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Steve Z February 18, 2015 at 1:24 pm

Switch to another company if you can. I did!!!

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Lynette Anderson January 26, 2015 at 5:08 pm

I was told by the local Xfinity office to follow these directions to have a live chat regarding a problem with my internet that they could not solve. HOWEVER, they did not explain about the user name and password, so I am not aware of my password and cannot get past that step for HELP!!!!!! I have followed all of the directions from the people in the Orem, Utah office, but nothing was said about needing a password. PLEASE HELP ME…IT IS IMPOSSIBLE TO GET THROUGH TO COMCAST, SO I CAN RESOLVE MY PROBLEM. OTHERWISE, I GUESS MY ONLY SOLUTION IS TO CHANGE INTERNET SERVICES… PLEASE HELP ME, my problem is serious…..and I need help. Lynette Anderson 801-763-**** or pla***@gmail.com

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R Boler January 23, 2015 at 2:48 pm

Comcast has the most worst expensive service on earth there’s no plans for senior citizens most of the basic plan offered is the same thing you get for free with your converter box. None of the staff is on the same page you will get a different answer for the same question by staff if you want to serve the customer you should have information that will help keep the customer stay with comcast and not look for other companies. Your service stinks looking for alternative co that has respect for seniors on a fix income that will not rape senior’s with high prices.

Reply

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