Burger King Corporate Office

Burger King Corporate Office Address

Burger King Worldwide Inc.
5505 Blue Lagoon Dr
Miami, FL 33126

Contact Burger King

Phone Number: (305) 378-3000
Fax Number: (305) 378-7262
Website: http://www.bk.com
Email: Email Burger King

Executives

CEO: Bernardo Vieira Hees
CFO: Daniel S. Schwartz
COO: Flavia Faugeres

Burger King History

Burger King began in 1953 in Jacksonville, Florida as Insta-Burger King.  The company was founded by Keith J. Kramer and Matthew Burns.

In 1957, the Whopper is introduced.

The company was purchased by David Edgerton and James McLamore in 1959 and renamed to Burger King.

By 1967, there were over 250 Burger King locations and the company was purchased by the Pillsbury Company.

In 1975, the company introduces drive-thru windows.

In 1989, Grand Metropolitan PLC acquired Pillsbury and Burger King.

In 1997, Grand Metropolitan merges with Guinness & Co to form Diageo PLC.

In 2002, the Burger King is purchased from Diageo by Texas Pacific, Bain Capital and Goldman Sachs.

In 2006, the company goes public.

In 2010, Burger King is acquired by 3G Capital and taken private.

Today, Burger King is one of the largest fast food chains in the world.  There are over 12,000 restaurants in 73 countries.

 

 

 

{ 157 comments… read them below or add one }

Brandy April 16, 2015 at 1:28 pm

Yesterday 4/11/15 at 6:01pm my husband, my son and I stopped at BK for dinner, This has been the first visit since our last incident. total meal cost $23.64 If you should choose to refund me or give me a credit for my meal that was wrong and the horrible customer service and experience, I want to be able to use it at another BK in Clermont.

We pulled in the drive thru and there were no cars in front of us. only 3 cars by the lobby. It was 6:03 when I started to record our experience once again, this is incident #3. Please view video attached. let me explain:

We pulled up waited 3 minutes, no one acknowledged us, ( no please wait I will be right with you, No one moment please) 15 minutes went by no one in front of us 1 car behind us we all are blowing the horns to get attention. Nothing. so Finally at 6:16 the guy came on and said can I take you order? ( no apology for the wait) Joe (husband said) we been here 16 minutes and no one answered us or acknowledged us. The guy then said I’m sorry my headset was off, he didn’t know we were there. we gave our order. pulled up to window, My husband asked his name he said Raul and was asked if he was the manager he said yes. Joe explained that we always have trouble when we come here, Raul said that he was counting money, Raul showed no sign of understanding as you can see all he could do was just smirk and smile and slam the window shut to take the next order, no compassion for anything, We get our order Raul never apologized again and never showed any remorse, they screw up the order we asked for ketchup only and I got mustard and pickle and NO Ketchup. Joe got out went back to the window cause they messed it up which may have been on purpose cause we were upset about the customer service which there was none of. The girl said we will bring it to you, we said no we will wait here as im not going to wait somewhere else while everyone else is getting their orders, we waited long enough. cars were getting by and we moved to avoid getting hit. My husband told Raul that we were recording this experience and we were sending it to you, he said” all come on man Stuff Happens” laughing while saying it. Didnt care that he was being recorded. He said to move out of the line, manager continued to laugh and was laughing with the other employees while we were waiting for our order, the other 2 employees that were working there all turned al looked at us and laughed. Joe said your a manager and your laughing at me really! The manager said laughing ” These girls in here are going to call the police” Joe said please do. . So we pulled around to the lobby door. We waited a few. I Brandy the Wife went in to get my order and it was sitting in a bag on top of the counter where the lobby sandwich orders go to be served. They never had any intensions of bringing my order to us. I cant imagine how long we would have waited out there for it. I went in and one of the girl employees grabbed my bag of the shelf and handed to me laughing and said “hope you have a good day” and I walked away and didn’t say thank you as What Would I thank Them for, My experience was unprofessional and they had no understanding or compassion for our displeasure with the service and attitude, they all thought it was funny, The Manager looked like he just woke up. Raul didn’t offer a discount off our meal or any sort of refund for the inconvenience which he took blame. I thought ” If you were counting money you would have heard the 2 cars in line blowing the horn and not to mention the 3rd car that pulled in and pulled back out cause they didn’t want to wait any longer as well. We got home and I opened my burgers that had the mustard and pickle on it, when we complained about the order, I got my burgers and they wiped off the mustard and took off the pickle and put ketchup on it, I could taste the pickle juice and the mustard that how I noticed that , that’s all they did was wipe off the mustard and took the pickle off. I work in food service and I know cross contamination as they should too, they don’t know if I had a food allergy and allergic to mustard or pickles or if I eat it cause it makes me sick or cause health issues, NO COMPASSION ,Very bad customer service. That whole crew needs to reprimanded for lack of customer service and the manager who is to lead by example needs to be demoted and I deserve to know the action taken against this crew for their unprofessionalism. They are giving your BK store in Groveland a Bad Review. We said last time we were never going back there. it has been a while since we did, we thought maybe they corrected the problems, I guess we were wrong as this was the WORST experience yet.

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Passmore April 13, 2015 at 3:15 pm

It would be nice if there was an actual email address to send an email to someone instead of trying to complete a not so user friendly form. I work in one state and live in another and it is a real pain to try to use. My complaint was never sent. I am going to post it here, maybe I will here from someone…eventually….

I visit this one particular BK because it is close to my job despite the fact that I really can’t stand the customer service received from most of the staff there. Most times, I go through drive thru to place my order. The young lady that takes the order obviously hates her job and you can hear it in her voice. The reason for the complaint today is due to the treatment that I received from the manager this morning when I called to inform them of my order being incorrect. I did not get his name, I am not really sure that he said it when he answered the phone but I am sure that information can be obtained. I place the same order every day, number one with ham and cheese only, crispy hash browns and orange juice for the drink. I have no problem waiting, if need be however I do have a problem not getting what I asked for so I called to inform them of this. Once I informed him of the situation he just apologized like that made everything okay. No sir, I am hungry and I can’t eat this! Then he asks if I am working tomorrow so he can replace the hash browns? I work Monday through Friday so his suggested solution is for me to come Monday and have the hash browns replaced. I am not satisfied with this. So, I will have hash browns but no croissant sandwich? I did not say this to him, he asks if I wanted to come and have them replaced and I told him not really because I was at work and needed to be working. This is when he loses his cool and gets an attitude. He tells me he understands my situation but can’t have them delivered to me but if he could, he would. This really upset me. I find it highly inappropriate that he does not know how to find a better solution and then to get an attitude with the customer because his employee did not relay the order correctly. I have lost my patience at this point and asked him if I come Monday is he going to replace the meal because I am not eating what I have; I am just going to drink the orange juice. He reply is yes, he will replace the meal and then hangs up on me. There are other restaurants that I can get my breakfast from in the morning however I prefer BK breakfast that being said I have a real disdain for their customer service!! I look forward to being contacted by someone regarding this issue.

The location that I visited was 1218 Veterans Pkwy Columbus Ga 31901 at 7:31 am
BK#1325

The form is not user friendly for me due to the fact that I live in Al and work and Ga

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Malika Wiley April 9, 2015 at 2:27 pm

I am so sick and tired of paying too much for a meal that’s never right, the meat taste like it’s frost bitten, “yuck” I order a xl bacon cheeseburger with onion rings on it the burger looks like a pile of slop and has nothing on it, I called the store and complained, I got a smart excuse, and no resolution, then I called the manager James Boyd, an he hung the phone up on me. I have asked for several items to be added and I always get the excuse, “we don’t have a button for that” but, the slogan is ‘Have it your way. But I never get it my way or get it right. So sick and tired. I am starting a petition against the store’s, its not right for our money to be taken and no food given. Gadsden al. Just needs to close store#469, cause no matter how many facelifts they get the food,service,and store still sucks. MAD. $12.50 for some mess I just threw in the trash!!! Smh.

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Zachary March 30, 2015 at 8:13 pm

I had ten dollars stolen from me from BK by a BK employee. The employee refuses to give me it back. What do I do? With the little money I have and going to college, this is the last thing I need.

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Nel382@msn.com March 29, 2015 at 5:59 pm

CEO: Bernardo Vieira Hees
CFO: Daniel S. Schwartz
COO: Flavia Faugeres
As a loyal Burger King customer I would like to ask the CEO,CFO,COO a question?
Have you seen the latest commercial you are running on T.V.? If you have not, then you need my help more than you think. You can reach out to me at Ne****@msn.com.
I will wait for a response before, I start to blog about this commercial.

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MJ March 10, 2015 at 8:38 pm

BK location 9201 South Dixie Highway, Miami. This BK is located next to Trader Joes. Customers park in the BK lot and walk over to Trader Joes for groceries. I did the same ONLY because I was going to go pick up some food on my way out so I justified my parking. I also saw other customers return to their cars after picking up groceries from TJ’s. Exactly 14min later (I know this because I have a text message with a time stamp once I arrived and when I left the TJ’s), I return and I realize my car has been towed. Of course I am extremely angry. Is this really fair, is this necessary??? People shopping at Trader Joes are trying to feed their families. I find out it’ll be over $100 to get my car back. The manager said no one called to report it. The tow company insisted someone had called. It is very suspicious to me. Who authorized the tow?? In fact, the tow receipt states the call was made 15min BEFORE I even arrived to the BK and parked. How did they get a call on my vehicle when it was not even in the lot? The time it states that it left the lot, was AFTER I made the call to the tow company to ask if my car had been towed. I think someone at Burger King is working with the tow company to get cars towed out of the lot and this should be investigated. 3 hours later, over $100 short, and starving, I get my car back. I won’t be purchasing any meals from any Burger King in the future.

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brenda valladolid March 5, 2015 at 6:02 pm

Worse company ever they sell the franchise to people who gives a F*** about the business they just want the money , I work for one owned bY Indians who don’t pay for the garbage disposal so the dumpster is always full , they don’t want throw away expired products,we work 10 hours without a break , they don’t pay over time prices go up often , etc and the list keep going this is why Bk will always be the worse fast food restaurant kissing McDonald’s Ass

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FayiZ AlAmery March 2, 2015 at 3:34 pm

Please give a call @ 574320**** i am trying to build a new bk in my eara i have a good location i need to know how much cost and all that good stuff thx

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joe February 24, 2015 at 8:47 am

I’ve been stopping in the morning on my way to work at BK for a while and order the same thing, sausage & cheese croissant. Last week the cost went from $2.21 to $3.84. I had my receipt from the previous day and compared and found BK was originally charging me for a Sausage Croissant add cheese. Now BK is charging for a Sausage, egg, & cheese no egg. When I confronted the teller she said it was a new policy from corporate. I’ve gone to several other BK’s since and even ordered the sandwich “sausage add cheese” and they all say no egg and charge me for the egg. I believe this to be a poor practice and its not lot like hold the mayo or pickles egg is actually part of the sandwiches name.

Arby’s sells a good croissant for $2.00

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steve February 13, 2015 at 1:31 pm

I purchased a coupon booklet from BK yesterday. I went to get the breakfast sandwich combo again this morning, and informed the attendant that I had a coupon from the coupon booklet purchased there, at BK for a buy one breakfast sandwich, get another breakfast sandwich free. The attendant asked me what kind of sandwich I wanted, and I said to please make my second sandwich a Ham cheese and egg croissant. He then informed me that I would have to order yet another sandwich because the original sandwich was with a combo meal…… Now please tell me, WHO would make up a coupon where buying MORE product from their company would be penalized by not honoring a coupon, which would be for LESS income as it is written….. What kind of an idiot is in charge of things there? I mean WHO does that make financial sense to????
I, for one, will NOT ever purchase one of your damned coupon books again, and am changing my breakfast sandwich to a McDonalds breakfast sandwich. Thanks for nothing Burger King!

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Rodney Daly February 8, 2015 at 10:15 am

Please forward this to your Real Estate Manager for Georgia.
Just a quick note I have 3.77 acres of c-2 listed property for sale in the Lake Dow area of Mcdonough Ga. The owner told me Burger King wanted her land but she was not willing to sell yet. It has over 400′ of frontage on busy Hwy 81e at the intersection of Travis Rd.Lake Dow pavilion has a Publix Chic-fil-a Mcdononald’s Zaxby’s and a new Taco Bell on the way. This growing area would be an excellent place for a new Burger King.
Gamls #7291420
* Hwy 81 E
McDonough, GA 30252
Rodney Daly @ Elliott Real Estate and land llc
770875****
R****@aol.com

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Randall Holdren February 6, 2015 at 5:07 pm

Had 2 of your $5 fish they tasted like mud

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John Montague February 6, 2015 at 12:05 am

I’m hoping BK Headquarters executives send a Franchise District Manager to checkout BK LOCATION #5414. You might consider having the Franchise Owner repeat his Franchise Training. I’ve visited the troubled location twice in the last seven days, both times my order was wrong. Plus the Drive Up Display has been not been working for over a month – the speaker works marginal at best. BK has Applebees and Chic Fil A next door – both are doing better than BK. If Corporate does not retrain the Franchise Owner – I’m suggesting BK Corporate take over the location because BK employees should NEVER serve hard, cold, oily tasting, scraps of french fries to the public.

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ed February 4, 2015 at 5:36 pm

Went to Burger King #3102 1160 main st. Worcester Ma. 01603 I was order 50 take out where it says Cust: J Was that for jerk. As the server was very rude to me. The place was a mess muddy wet floors and dirty tables at 10:07am I was the only customer in the place. All the employes standing around except for one guy cooking. when I asked for some dipping sauce for the chicken nuggets I was told “you should chill out”. I paid with a 5.00 bill and before I could give the .28 cents change I was told “I already rang it up, i can’t take the change” I’ll never go back to BK.

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Walker January 18, 2015 at 9:23 pm

Wow…Here is a good one everyone.
Store 4098/Apache Junction AZ.

I have visited this location twice. The first experience was exceptional. The Restaurant was
extreamly clean, including the restroom. The food was perfect, the staff was highly trained in customer servce, “Please, Thank You, Yes Sir…and all with a sincere smile”..I again visited this location this evening, and again…consistant with the first vist. The floors were so clean you could eat your sandwich off it, the counters pristine, the tables clean and free of waste and/or food particles. I sat and observed the staff…Each working as a well oiled machine. Each with a smile on their faces. The food handlers wore gloves and were well groomed, The front end staff the same. All uniforms clean and well kempt. I observed two employees use hand santizer after cleaning trays. I watched and listened to the “drive thru” employee, handling each customer with professionalism and accuracy. I watch another refill Ice containers and ketchup dispensers, wiping up any trace of spillage. I listened to each guest being greeted with a smile and leave with a “thank you”….There are no errors on this team. I reconized the “team leader” from my last vist.. “Josh”…and had to again compliment him on his management of the team….By the comments posted on this site, I strongly advise corporate to look at the performance of this location and it’s staff, as they are the cream of the crop. No Kidding. No Bull. Excellent Service. Excellent Food Preperation. Excellent Presentation. Excellent Management. Excellent employees….This should be your landmark store….and it’s employees rewarded for their commitment and excellent representation of Burger King Corporation. Now, one bad comment goes to corporate….I requested that my previous comments submitted on line be shared with the crew on duty, on my first vist. I asked if any of them received accolades for their performace or had a copy of my comments presented to them……unfortunally they had not…hence, this public letter of thanks to this crew on duty…..CONGRATULATIONS YOU HAVE IMPRESSED ME ONCE AGAIN AND I THANK YOU FOR YOUR HARD WORK AND COMMITMENT TO ME…..THE PUBLIC…….as for this computerized measure of performance that one must fill out and submitt on line…..it’s just a number…and means nothing. You in the big building, and you running from store to store checking numbers..take a moment…pick up the phone call this store and say “thank you”…better yet, pick up a pen…a real pen and with your own hand…write to them and thank them for driving up your sales and impressing all who walk in that location…..is that so hard?

Looking forward to my next vist…..
Holt

Order Number 193/Time 6:09pm/Store 4098/Date 1/18/2015/Team Leader “Josh”

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Evelyn McDaniel January 15, 2015 at 5:07 pm

Yes,My name is Evelyn McDaniel . There is an assistant manger name Alex that works at the buger buger king in kernersville N.C . On South Main Street . In a small town . He lives in the same apartment complex that we both live in . He has and another person that ‘s living with him in the apartment have been mentalley causing great conflicting disturbinses with my self and my austic daughter . He has been breaking peace mentalley . He targerted a single mother and diabled children to inhance his postion at buger king that will not be moved . Despite mental conflicts or great noises this mother has leave her apartment . Guess who he’s targeting to go. I have went to the gerneral manger with this . She is a woman said that Alex’s perforomance a buger king at buger is great . She does not see an issue . The issue is with me. I contacted the district manger for the buger kings for greensboro n.c kernersville and high point area North Carolina and he is a man and he agreed with the gerneral manger that if I had a problem the assistant manger in kernernsville in the living conditions that we were in .I needed to take the problem to some other authority that could do something about it . My question is ? How can buger king keep an assistant manger on staff . That just because he is an assitant manerwhy can’t action be taken against himfor harasssing a single mother and disabled child and judst because it cannot be proven. Yet in still he keeps employement with the company . And disrict manger made it very clear the problem of mental harassment where Alex and I lived at was between Alex and M yself and had nothing to do with buger king. My question is when did buger king start hiring managers to harasse single mothers and disablity children . Becasuse of a loop hole in mangement . This aasssist manger is a pedifier for children and my daughter sureley does understand these mind games of harrasement from this assisant maneger from buger king in kernersville . And no action from buger king mangement is being taken because it’s his word assisant maneger’s word aganist mine and my daughter’s . This has been going on now from July 2014 when I moved in the apartment site . Till now Janurary 2015 . What has the apartment or property owners have done about you ask . They decided to let me and my daughter go on our lease. But they are to blame to as well.. That dont want to loose there leasing license over this problem between to tenants . But harassing still contines untill we leave . Which no will definely be happier than me. I wrote this statement to buger king to inform them that thier mangenment staff is appauling . If you to be the best fast food chain the world . You better start your retrainning with your mangement team . Because you will drop down in businessess with great customes and off the job complaints . I’m sure I not the only person out there with a complaint aganist buger king on or off the clock. In the restarunt or off the property when the reataraunt closes . Mangenent needs to take responsblity for any one any race that makes problems or issues on the clock or off the clock. That what makes you greatest franchise in serving the public. Thank You Evelyn McDaniel

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wanda mangual January 14, 2015 at 11:44 am

Buena comida, buenas oportunidad de trabajo,pero mala comunicacion,entendimiento y preferencias entre empleados y los de puesto alto
.

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Kevin J. Clonts January 10, 2015 at 2:02 pm

On Jan. 2nd 2015 at 5:28pm my family and I decided to get a take out order from your store in Eau Claire WI.

Burger King Store #9919
2626 Golf Rd.
Eau Claire, WI.
54701

It was order #16, and I do have digital copies of the slip. We got the food home and gave the kids their chicken strips.
Our 4yr old daughter took one bite and began to cry. When we checked the strips we found that they were the spicy buffalo
chicken strips, not the regular strips we ordered. The box did not say anything about the contents being spicy nor did it
say buffalo, or hot, and we saved the box so we could prove this.
We called the store and were told to come for a refund but when we got to the store we were told that they could
not ok the refund. The next day the store manager did ok a refund. When I asked why the box did not warn about the contents
I was not given an answer, the manager just walked away.
Since that day my little girl will not eat anything but applesauce and pudding. She just started taking bread yesterday
she is affraid that everything is gonna burn her mouth, and she will not eat anything chicken at all. I demand that you contact
me to settle this matter asap.

Kevin J. Clonts
e-mail / a****@gmail.com
phone / 715-533-****

I would prefer not to turn this into a big deal, like that woman with the hot coffee at Mc Donalds, but if I do not hear
from your company about fair compensation I will be forced to contact a lawyer, and local, national, and internet social media.
It is my hope that we can come to an quiet and speedy agreement.

Kevin J. Clonts

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steve February 13, 2015 at 1:43 pm

It’s people like you that make me sick Kevin Clonts. You feel you should be COMPENSATED because your baby doesn’t like the food you ordered for her? What a peice of shit! No-one owes you shit. YOU need to explain to your baby that it was a ‘mistake’, and that not all food is bad like that. let her know that, although Daddy failed her once, it won’t happen again. Jerk.

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sean March 19, 2015 at 9:18 am

Way to go Steve, I was thinking towards the same thing.. Compensation???? Ok, here’s your money back and $1.50 for a carton of milk. In fact, ;et me get you some celery and ranch dressing as well. That should do the trick. My 3 and 5 year old daughters had a spicy chicken sandwich once by accident as well. You know what I did, I returned it for another chicken sandwich and made them eat it.. they even know what mistakes are. Get over yourself..

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Troy Troyanowski January 6, 2015 at 7:20 pm

Had a horrible wait time for 2 double whoppers in Madison, WI. Finally got the food after a 25 minute wait, got home and the order was wrong!!!! Called the store to complain, was told the cook was a dumba$$ by the manager and was hung up on. Called corporate several times to file a complaint. Never received a call back from the store after nearly a week. Called corporate again and the escalated the concern. Received a call from the regional manager later that afternoon. Was told she would be mailing out some coupons for all of the trouble. 3 weeks later…and no coupons as of yet. Talk about very poor customer service on Burger King’s part. A month and still no satisfaction regarding this matter. Called corporate to follow up again and all we are told is they will send the store another message. Good grief. I do not have any more energy to get a coupon. You lost a customer Burger King.

Store was at 2655 East Washington in Madison, WI # 1764

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katie December 4, 2014 at 11:46 am

Dec 4 2014
Well I was appalled to see your latest ad..Now you have the most recognizable icon of American history..holding a burger and mouthing ‘YUMBO’!!!!
Apparently your ‘appropriate management team’ are asleep at the wheel.
Have you any idea how this looks to the rest of the world?..how America ..especially Burger King..disrespects their own President.
I won’t visit your restaurant ever again..and neither will many of my friends. I am not the only one to find this ad insulting,in fact , some are readying comments for Facebook and Twitter. Shame on you.

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steve February 13, 2015 at 1:46 pm

Katie, your defense of the Worst President Ever, is as appalling as the probability that your dumb azz voted for him twice. Guess What Katie, you suck!

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william lekites December 2, 2014 at 11:30 pm

why don,t you make a breakfast whopper with eggs,bacon,and apaddy

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pat ward November 25, 2014 at 6:07 pm

do you have the form for FMLA ?

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Bruce November 16, 2014 at 11:02 am

Stopped at BK store #BK09993 in Blaine, Mn at 7:42 sunday 11/16/2014 and ordered 2 Dbl Saus Egg Chz Crois and 2 Small Hash Browns. When we got home we discovered that BK did not give us what we ordered. We did not get the 2 Dbl Saus but got 2 single Saus but were charged for 2 Dbls. Plus the hash browns were like cardboard,( AGAIN).What is wrong with this Store??? This is not the first time this has happened. We constantly have a problem with this store. One, we don’t get what we order. Two, we get yesterdays hash browns or fries. Three, BK keeps making the same mistakes so there is no excuse for this problem other than you have a Piss Poor Management team and cooks that do not pay attention to their work or they can’t read. If you want to stay in business in this city I would advise you to fix the problem or I will go to my City council members and ask that this BK store be removed on the grounds that you charge for something we don’t receive and serving rotten food or food that has been sitting under the warming lite for longer than 10 min. The fries should not sit for no more than 5 to 7 min. Do something about it……………………………..Enough is Enough!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Charles T.Floyd November 15, 2014 at 6:42 pm

My daughter , two granddaughters , and myself stopped at your Seaford, Delaware store today ., Saturday Nov .15 , at noon .The store was crowded to the door and the drive thru was just as bad . We almost didn’t stay but we did and were very happy that we did .The crew that was on duty were so efficient that they moved the people right on through .Everyone of them were courteous and friendly , as well as helpful .On behalf of my family and myself I want to thank and congratulate each and everyone of that crew for providing a very pleasant dining atmosphere .The crew was also very accurate taking our order.

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Valey Owens November 14, 2014 at 6:57 pm

I just left the buzz west fall plaza burger king here: n Stl. and they announced they didn’thave any French fries,how are you gone run a restaurant that big and run out of food they arealways out of somethingsmh.

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Jayne November 7, 2014 at 11:14 pm

My experience at this location:

Burger King
14139 US Highway 19
Hudson, Fl 34667-1168
Untied States

After my son’s soccer game, we decided to eat inside at the above address. We placed our order and when we went to sit at a table there were only 5 booths available which were occupied by other customers. The rest of the restaurant’s tables and booths were baracaded with chairs surrounding access to them like a primeiter being blocked. I believe the way the employers had it arranged was defientely a safety hazard. I do have pictures of this ordeal. Mind you it was 8:25PM. When I spoke to an employee by the name Heather, she said ” you should have cooked dinner at home if you didn’t like the seating arrangement.” I was appalled! Then I walked up to the registers and ask to speak to the manager on duty. John, manager on duty, told me this BK is a franchise and they make their own rules. I have never in my life been treated so poorly as a paying customer at a restaurant. But that’s not all, there were 3 other employers talking about how drunk they got at a party last night. This BK location has to have a corporate investigation as to how crappy it is being operated. I will be calling the main head quarters Monday as soon as it opens to take inbound calls. My son had to witness all this ridiculousness.

Yours truly,

A very dissatisfied customer

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RAYMUNDO AYALA November 6, 2014 at 10:18 pm

Nov. 06,2014. @ 7:56 PM
I went to the Burger King #3719 in Odessa, Texas and Ordered a Spicy Chicken Sandwich that was made on half of the Hamburger bun I called the store and request to talk with the manager or the person in charge they told me that Mrs. Carolyn was busy preparing an order but the true is that she was gossip with a friend I told the employee that the manager was talking to one of her friends then she answer the phone and told me to take it at it’s or I could go to another restaurant that we have here in Odessa, TX.
Sonic, Whataburger, star I remark to her that she was not a good manager and she mentioned to me to stop going to the restaurant because she will call the police and get a restrict order for me that she has my phone number from the caller ID so One simple Question it’s the way to business in that restaurant I have been a regular customer but from now on I guess I will take her advice and go some where else to do my business.
I feel sorry for the employees that work in that specific BURGER KING RESTAURANT #3719 in Odessa, Texas. because with a no good manager like Mrs. Carolyn it will not have more customers.

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Cassie November 2, 2014 at 7:04 pm

Went to BK @ 5:30 on 11-2-14 Sunday evening sign sags open until 10:00 employess in the building but come to door and said where closed very rude. Didn’t answer our question about why their were closed 5 hours early. Called the 24 hr custome service 1-800 number stayed on for 1hr. No one ever picked up. Will NEVER go back and this is a small town in Plaquemie, La and I will tell everyone about this and ask everyone too post their complaints as well. Our BK needs too go open a Wendy’s or something we need better customer service and etc.

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katie November 1, 2014 at 11:57 am

I WAS VERY DISAPPOINTED TO SEE YOUR LATEST AD WHERE YOU HAVE THE PORTRAIT OF ABRAHAM LINCOLN..ONE OF YOUR MOST REVERED PRESIDENTS.. HOLDING 2 HAMBURGERS. FOR AN ICONIC AND ALL AMERICAN COMPANY AS YOURS I NOT ONLY FIND IT SURPRISINGLY TACKY BUT IN RANK BAD TASTE, SO TO SPEAK.

I FEEL IT SIMPLY DISRESPECTFUL AND IN A MEDIA CHUCK FULL OF DISRESPECT, I’M SORRY TO SEE THAT YOU HAVE JOINED THEM.
YOU’RE A GOOD COMPANY..YOU SHOULD ACT LIKE IT.

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MMorgan October 28, 2014 at 1:56 pm

So this burgerking in Thornton Co off of 104th an federal sucks they are slow an rude they refuse to fix their soda machine the fruit punch is always out an the bathroom floor is always wet.

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Albert Braamskamp October 28, 2014 at 9:46 am

An outrage!!
Since when is it corporate policy of BK to allow national monuments being demolished to make way for a BK restaurant. On Aruba this is possible. Does BK not have respect for the cultural heritage of Aruba? There are plenty of places in Aruba to open up a restaurant. Me and my family wil not eat in a BK restaurant ever again.
Good bye to the whopper!!!

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rona coster October 28, 2014 at 8:22 am

DEAR BK
How could I express my outrage to you as a citizen of the island of Aruba, that your local franchise holder just demolished a registered monument in the neighborhood of Noord in order to build a BK. Who will listen to me??

Your local franchise holder has brought shame on the brand, by his greedy actions.

read and see:
awe24.com/r19780

His response and public reaction:

24ora.com/local-mainmenu-5/87633-raoul-henriquez-gobierno-mes-a-forsa-nos-cambia-plannan

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Incredible October 27, 2014 at 9:01 am

Last Saturday, October 25, 2014, early in the morning Arubans had the media, including Facebook with so many critics because a Burger King Franchise Holder in Aruba had bulldozer bulldozing a 93 year-old Aruban Monument. Apparently the owner is going to build a Burger King on this spot. Arubans are not only mad but sad also to see a very beautiful landmark in the area of Noord. Noord has all the high-rise hotels and a well-developed area. As a result of this, there is a boycott going on now to boycott theis new Burger King establishment. Very sad day for the Arubans.

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Teodora October 26, 2014 at 11:32 am

Burger King Aruba franchise holder just demolished one of the island’s premier monumental buildings because the monument bureau conditions were too strict…this created a major upheaval and disgust and some are truly considering a Burger King boycott in Aruba.

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Jordan King October 24, 2014 at 4:19 pm

PLEASE BRING BACK THE ANGRY WHOPPER. I AM FROM SIOUX FALLS SOUTH DAKOTA AND THE ANGRY WHOPPER IS THE MOST AMAZING BURGER THAT I HAVE EVER EATEN.

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tbarker October 23, 2014 at 10:56 am

I work for BK an I’m having problems with my pay I’m tryed of asking what does a coordinator make I need answers please an thank you

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Chantel Dorado October 21, 2014 at 8:25 am

I went thru the drive thru yesterday afternoon after work. I ordered 2 coffees, one large and one medium. I ordered cream and sugar in both. First the older woman with red hair was very rude and didn’t even know what I ordered, then she handed me our coffees and informed us she put in the sugar and we could do the cream ourselves. So I asked for a straw to stir and proceeded to put the cream in at the window. One of my creams was rotted and chunky, so I asked for a new one. The same lady at the window grabbed my coffee and poured it out at the window spilling half on my car, then walked away from the window completely. The manager then came to make me a new coffee, so I asked if she could please put in the cream and sugar and she said mhm and also was very rude! Who runs a business like this? Very unprofessional. I will not go back and I will inform everyone in this small town of my experience.

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Chantel Dorado October 21, 2014 at 8:26 am

New Castle, Indiana

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Sandy October 28, 2014 at 10:16 am

I would suggest that you file out an on-line complaint form and you will get results! I had a bad experience, filled out a corporate complaint form and was personally called by the Area Manager …. just saying :-0 … S

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Patrick McCoy October 20, 2014 at 8:16 am

I purchased 5 10 piece chicken nuggets. I had to wait. Not a problem. They were out of barbecue sauce. They brought my order to my car. It smelled like burnt grease. I went on to work. I am a tractor trailer driver. This was my dinner. It wasn’t fit for my dog to eat. Talked to store told to bring back
I work 12 to 14 hours a day. I brought the food back this morning. I talked with Gabe, assistant manager, and he was very rude and looked very hateful at me before we even spoke. He told me he couldn’t give me cash back even though I paid cash
He finally gave me cash and told me to have a good day. I said, “I will because I will eat somewhere else
“. He said,” It won’t hurt me!” What a was to deal with customers. I went to college for business management and learned customer satisfaction is priority. They are always right. Evidently, at BK that’s not the case or that is what Gabe thinks. This was at BK on Running Horse Road Platte City, Missouri. I was there today at about 6:10 a.m.. Please roll back the camera and watch it. He should receive time off, demoted or fired. My phone number is 816_294_xxxx. Thanks

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vida black October 18, 2014 at 2:35 pm

I would like to send a email to the corporate office to ask for sponsorship with a few coupons to be given to our kids in our academic program in rewarding them with achieving good grades on the upcoming report card and throughout the year.

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Fred October 18, 2014 at 1:39 pm

I just came back from BK in N.Andover Mass.
I would be ashamed if I owned BK, I always loved BK, never went any place else .
I order 2 # 3′s a root beer and a milk shake the meal
Root beer they gave me diet coke I think Milk shake shrunk you should be embarrassed
Burgers were terrible tasting I threw them out.

#1 if you want to make a profit go up on the price,don’t shrink everything.
People think with their eyes not their head, $16.35 down the drain Terrible Terrible
When you ask the attendant a question they need a dictionary to answer.

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Brian Selvick October 17, 2014 at 2:23 pm

On October 11. 2014
After they screwed up my order. The manager started yell at me in the store and people leaving. He walked away. Came back and called me to the bathroom. I refused.
Filed complaint in store without responce. Call customer service center. Got ca) s back 12wk late. The store called me a liar. Regional office just yelling at me. I will never go back.
store was in Bryant, Ar. .
Brian

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Pam McKinney October 13, 2014 at 2:11 pm

I live in El Dorado, Arkansas and haven’t been to our Burger King in a very long time, but the other night after our local football game, my boyfriend and I decided to go in for a Chicken Sandwich.
From the moment I walked in, I noticed how dirty and unclean it was. I wondered why no one else was eating, but figured out real quick why. The door going into Burger King was filthy and the floors and tables were are dirty. Three of the employees were sitting in one of the booths talking on there cell phone’s and cutting up like we wasn’t even there. I went up to order and one of the ladies sitting down ask from the booth did I want to place and order? I said really, did you just ask that? We went ahead and ordered, but I was so hesitant to eat the food because of how dirty the resturant was.
Please look into this Burger King and how it is being run, because if you don’t get them lined out, this Burger king will close due to lack of customers.

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Michael October 12, 2014 at 11:54 pm

Burger King does not take care of its employees. My son was injured on the job and taken to the hospital by his manager at 3:30 in the morning back in April 2014. The manager neglected to fill out the proper paperwork indicating it was a work-related injury and my son began getting the bills. He turned each one over to BK, assured each time that they would take care of it. Here it is October. The account has gone to collections in my son’s name. I have tried several times to contact Rita Reed, the manager of Burger King 13144 in Concord, NH, but she has not returned my calls. Since the merger with Tim Hortons on August 26, the number for the corporate office in Miami has been disconnected and I am unable to find a new number for that office. I was able to get through to a corporate number and was transferred to an extension for Worker’s Comp claims. I was asked if the injury occurred at a corporate location or a franchise. When I said franchise, she said that I needed to deal with the local restaurant directly. I’ve been told by an employee at store #13144 that since the merger, they no longer have insurance. BK is essentially trying to stick my son with a $2000 bill for a work-related injury that has been mishandled from day one and refuse to work with us to get this resolved properly. I caution anyone who works for BK or who is thinking of applying to think that the company will take care of you if something happens, because they won’t.

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Steve Archer October 17, 2014 at 2:23 pm

I worked for a Burger King earlier this year and had to wait for a month and a half to get my first paycheck. I had to threaten them with a lawyer and BBB in order for them to get the ball rolling. There was no phone for this particular location so I had to call my manager each day to see if I was scheduled (they didnt let you see the schedule because they constantly changed it) and half the time they would say I was like 2 hours late for work. This would not have been the case if the employees knew when they had to work beforehand. The restaurant fired 2 night employees leaving me to take up their slack. I told them I have no problem with that as long as I was allowed more time to complete the work. They didnt allow it and I left. I am now trying to get back into school and need my tax returns from last year. Problem is, they never sent me one!

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