McDonalds Corporate Office

McDonalds Corporate Office Address

McDonald's Corporation
1 McDonald
Oak Brook, IL 60523

Contact McDonalds

Phone Number: (630) 623-3000
Fax Number: (630) 623-5700
Website: http://www.mcdonalds.com
Email: Email McDonalds

Executives

CEO: Donald Thompson
CFO: Peter J. Bensen
COO: Timothy J. Fenton

McDonalds History

McDonald’s began in 1940 when Richard and Maurice McDonald opened a restaurant in San Bernardino, California.

In 1948, they introduced the Speedee Service System which was the beginning of “fast food”.

In 1955, Ray Kroc opened the 9th location (a franchise).  Kroc would later purchase the company from the brothers.

In 1965, the company went public.

In 1967, Ronald McDonald was created as the company mascot.

Today, the company is the world’s largest hamburger chain.  There are over 33,000 locations in 119 countries worldwide.  The McDonald’s corporate office is located in Oak Brook, Illinois.

{ 65 comments… read them below or add one }

nylvia chavez July 17, 2015 at 11:03 am

well let’s talk about your location at 4101 leopard corpus Christi Texas this location is a joke .I went there for dinner last night and a girl named Alyssa took my order. told her that we wanted 4 mc doubles large fry and a large drink. she came out with 4 mc doubles and a parfait. I told her no and repeated my order and she spoke in every very loud voice and told me that When I order I need to speak with a loud voice. So I did and she was very rude to us .so I told her tat she needed to be less rude to customers . She at that point started to roll her eyes at us. I I commented how rude she was being. She at that point started laughing in my face. I told her that she should not be like that with her customers she continued to laugh and turned to ignore me and laughing. so I asked to speak with a manager named David Barrerra and he did nothing to take care of the problem. they didn’t even give me the rest of my order I had to go back and get my drink and ketchup. The store was dirty and I took pictures of the fries on floor ‘ dirty tables etc. Now I worked at mc donalds before and I know that register 1 has to clean dining room restrooms when not busy well she wasn’t and she didn’t . so when I was taking pictures of the dirty floor and other dirty areas she started yelling at me from the area where you get the orders ready that I was not allowed to take pictures. So I asked why and she responded to me that I was going to get sued. What kind of business is that and what kind of manager allows their employees to act like that. I walked out so upset that my 30 year old daughter had to go talk to the manager and ask
him how he was going to deal with the situation. He had no response. So she asked him My mother deserves an apology or some kind of solace to this avoidable situation and had to literally pull it out of his mouth. See here’s the thing . that is what happens when you let a business as yours .get the run of things by a bunch of young kids that don’t have the ability to run such a large business as mc Donalds. they don’t have the knowledge or experience. that is ashame that this a problem throughout your company. And not only that all the crew was in on it in conversation instead of doing their job. nobody was involved exept Alyssa , myself and the mamager. And still they all stopped working to go see what was going on. I understand that your company prides themselves on helping young kids with jobs and education however there needs to be responsible adults that can keep order and help guide them so that they can
one day be the manager that you can be proud of. Instead of letting the customers reak in the inability at our cost. I love your company . however some one has to take charge and it is not the kids that you put as managers. I will never go to that mc Donalds again the name on the complaint poster is Olga Navarro. Please let her know of this problem so that it can hopefully get the fixer up that it needs .I apologize for the complaint but I feel it is up to people like me that grew up with mc Donalds and care. thank you for your attention.

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Kevin Booher July 14, 2015 at 4:09 am

Why is it so hard to contact the CEO?
Mc Donalds on N Decatur in Las Vegas is soo nasty and cheap they have a septic system there because they dont want to hook up to city. How would you like to sit in the parking lot smelling shit being sucked up while you wait at this getto nasy place? May I mention like 2 people working.. Cold Food!!! Not like it was when I was growing up at All!! Hell no never again. Bye Bye Mc Donalds!!!

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Terrie Murphy July 2, 2015 at 9:30 am

I went to your resturant located at 3411 York Commons Blvd Dayton, Ohio 45414 last week. I believe the dates were either June 24th, 25th, or the 26th 2015 after the 6:00 p.m. hour. I took my son and his friend. They both order fries, burgers, chicken sandwiches and McFlurries. We were given our food as the staff continue to work to make the McFlurries. My son started to eat his fries and he said that the fries were very salty, so I tasted a few and felt the same way. I told the manager (female- look to be of an India or hispanic background) from the drive thru window that the fries were salty. She told me that the fries were not salty. I pick up about three or four of the fries to show the manager the amount of salt that I was able to get from the fries. She stated again that the fries weren’t salty. After several times of telling her the fries were in fact salty she said give me the fries in a very hateful way and she threw the fries so hard in the trash that we heard the fries hit the trash can. She then told me to pull around in a very mean voice. I decided to go in the store, to let her know I didn’t appreciate the tone of voice she used, her negative behavior and action toward me, and how rude she was. She told me “I’m not going to argue with you” and walked away. Not at any time did I raise my voice or become rude to her. I started not to write, but was encouraged to do so. I felt as a manager she did not handle the situation well and all the other staff saw their manager act this way. I’m thinking because a manager acted in this way the entire staff will feel that they can do the same. Better customer services needs to start at the top. Thank you in adance for reading my complaint and look forward to hearing from your customer service department.

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John Hinkle June 30, 2015 at 5:11 pm

There has been a lot of press regarding McDonalds looking for way to improve their financial statement bottom line. My wife and I do a lot of traveling from the Carolinas,Tenn., Ala. Ark, and Tex. and we eat at least one meal , but usually two meals at McDonalds every day we are on the road. For us it is not the quality of the food nor its nutrictional value that disturbed us most , it’s the quality and customer attitude of the employees. It has gotten so bad at some of the restrautrants that we have chosen just to walk out. At first we would call and either complain or compliment on a particular location, but we ended up having far more that were bad so we have just stopped calling. So you may want to look at the quality of your employees that could be having a negative impact on your bottom line and not the nutritional value of your menu.

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Mary Beth Kunath May 9, 2015 at 11:29 am

Dear Mr. Easterbrook CEO, I read your comment about your company performing poorly today in the Chicago Tribune. Since I was diagnosed with Celiac Disease, which is an allergy to wheat, barley, rye, malt and for some oats, I have found it difficult to eat in your restaurants. Also, the population of the USA, China, Japan, Germany and other developed countries is aging with many of us eating healthier! I am thrilled that some select McDonald locations will be offering healthier breakfast fare with kale and quinoa! Many families have a family member or friend that has to go gluten free. They often will not eat at a eatery that does not offer at least a few gluten free choices! Please consider offering GF and healthier fare. Also, I have found that your employees have been hard working and polite overall.Sincerely, Mary Beth Kunath

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Anthony M. Tate April 25, 2015 at 3:52 pm

I need to contract Mr. Steve EasterBrook via email about a vibrant new market creating idea where technical and non-technical manufactured items, tools, equipment, including machines… etc are bought, sold, and used continuously to increase technical, scientific skills of our citizens.Remember “YouTube”.
Partnering with you Steve or McDonalds would be a good promotional for both of us.
Over the years I have accumulated a vast amount of technical knowledge

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Cal aimes April 22, 2015 at 7:42 pm

Corporates response:

Hello Cal:

Thank you for contacting McDonald’s. I appreciate this opportunity to share some information with you about our menu items.

We care about what you and your family eat. That’s why we take great pride in the quality of our food. Since our first restaurant was built, we have purchased quality ingredients from trusted, industry-leading brands. We also carefully monitor our products, distribution and storage procedures; and use state-of-the-art computerized preparation methods in our restaurants. Not only do we meet government standards, but in many cases, we exceed them with our own strict quality control.

Every day, in every one of our restaurants around the world, our family promises to serve a quality meal every time to your family…we call it our quality promise. We don’t think of quality as an extra ingredient that gets added on whenever it’s called for. It’s the main ingredient – an irreplaceable element in every recipe.

For further information on our top quality food items, please visit our web site for food related inquires.

Again, thank you to taking the time to contact us and we look forward to serving you again soon under the Golden Arches.

Ashley
McDonald’s Customer Response Center

ref#:11039155

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