Burger King began in 1953 in Jacksonville, Florida as Insta-Burger King. The company was founded by Keith J. Kramer and Matthew Burns.
In 1957, the Whopper is introduced.
The company was purchased by David Edgerton and James McLamore in 1959 and renamed to Burger King.
By 1967, there were over 250 Burger King locations and the company was purchased by the Pillsbury Company.
In 1975, the company introduces drive-thru windows.
In 1989, Grand Metropolitan PLC acquired Pillsbury and Burger King.
In 1997, Grand Metropolitan merges with Guinness & Co to form Diageo PLC.
In 2002, the Burger King is purchased from Diageo by Texas Pacific, Bain Capital, and Goldman Sachs.
In 2006, the company goes public.
In 2010, Burger King is acquired by 3G Capital and taken private.
The company rolled out “Mood Meals” designed to compete with McDonald’s Happy Meals on May 1, 2019. Mood Meals include slogans like DGAF and Pissed Off.
Today, Burger King is one of the largest fast food chains in the world. There are over 15,000 restaurants in 100 countries.
Burger King introduced their vegetarian burger, called The Impossible Whopper, at the end of April 2019.
A video that has gone viral shows a Florida Burger King employee cleaning a table with a dirty floor mop. Burger King’s response was that this practice was “unacceptable.”
In 2015, the company had an estimated annual revenue of $4.05 billion and employs more than 35,000 persons. Company headquarters is located in Miami, Florida.
Burger King began in 1953 in Jacksonville, Florida as Insta-Burger King. The company was founded by Keith J. Kramer and Matthew Burns.
In 1957, the Whopper is introduced.
History
The company was purchased by David Edgerton and James McLamore in 1959 and renamed to Burger King.
By 1967, there were over 250 Burger King locations and the company was purchased by the Pillsbury Company.
In 1975, the company introduces drive-thru windows.
In 1989, Grand Metropolitan PLC acquired Pillsbury and Burger King.
In 1997, Grand Metropolitan merges with Guinness & Co to form Diageo PLC.
In 2002, the Burger King is purchased from Diageo by Texas Pacific, Bain Capital, and Goldman Sachs.
In 2006, the company goes public.
In 2010, Burger King is acquired by 3G Capital and taken private.
The company rolled out “Mood Meals” designed to compete with McDonald’s Happy Meals on May 1, 2019. Mood Meals include slogans like DGAF and Pissed Off.
Today, Burger King is one of the largest fast food chains in the world. There are over 15,000 restaurants in 100 countries. Burger King introduced their vegetarian burger, called The Impossible Whopper, at the end of April 2019.
A video that has gone viral shows a Florida Burger King employee cleaning a table with a dirty floor mop. Burger King’s response was that this practice was “unacceptable.”
In 2015, the company had an estimated annual revenue of $4.05 billion and employs more than 35,000 persons. Company headquarters is located in Miami, Florida.
Burger King along on Idaho Street In Elko NV on Idaho Street is the worst. I ordered my food without mayo and got looked at like I had three heads. I got my food with mayo when I am so allergic and nothing was corrected by the manager. They can charge 6 bucks a sandwich just so they can throw it away for you. What happen to make it your way. Never will ever visit a Burger King
I need someone to call me or get ahold of me ! My son passed away and I wasn’t able to cash his checks! My bank never let me cash them! They said I needed them in my name!? What do I need to do
There is a Burger King that needs help in Portland Oregon. I say that because of not only the occupational hazard I’m faced with by my mental health but as well as a health hazard.
I love BK but I will never go to this location again (East Stockton blvd). The manager was yelling non-stop at the workers! It was yelling loud enough that I could not place my order. She threw her headset and it almost hit me. When she came to the other side of the counter to get it she didn’t even apologize. Horrible experience. It was quite disturbing and it really upset my elder mother. Never ever again!!
My experience with Burger King in countryside Illinois was awful on July 12,2021. I went on my lunch break to pick up food at the drive thru. I got back to work before I realized that they had not returned my debit card or a receipt. I googled the store number snd called and asked to speak to the manager. She said her name was Maria. She blamed me for driving away and we argued. I said it was their fault because what is the protocol? You ring it up then return the customers card and receipt. There are too many credit card scams going on lately. She argured back instead of apologizing. I drove back and met her at the counter waiting on a customer. I waited patiently. To the left of me was an older white guy dressed in patriotic gear. I told her to give me my card. I snatched it and told her that her employee was wrong for not following proper order. She continued to argue. I asked for their corporate number. She said Google it. The male customer then stepped to me snd put his hand firmly on my left shoulder. I said Don’t touch me! I don’t know you. You have no right to put your hands on me. He then told her to dial 911 which she did. I debated on staying and waiting because it would take more time out of my busy workday which had been maddening. I went back to work and a little later noticed an unrecognized number on my cell with voicemail only to discover it was the local police department. I called and told the officer what happened. He said the manager said that I scratched her!! Complete Lie! And that it would be considered a battery?! That she wants me banned from that location and if I ever came on the premises again I would be arrested?! Blatant racism at its finest as I am an African American female. Nothing good will come to that woman for lying. Trying to contact the corporate division of Burger King is very very difficult. The number listed rings repeatedly then a recorded message comes on saying the person is not available and voicemails are no longer accepted. When I tried via email the store location does not come up in the automated list for Illinois . It’s ridiculous and really saddening. Justice will prevail in the law of karma Gods way.
Things Like this happen all the time. I apologize that this Happened to you.
I am also an African American. I am sorry you went through this cooperate office should have her suspended never to be hired at another burger king. Charges dropped on you and Charged here with attempted charges. If that is a thing. Cause it was a lie. And charge her with racial discrimination. She was wrong. I hope she gets what she deserves. What god sees fit. Also she needs to be fired.
I visited a burgerking in Oakland Maryland where I witnessed the cook and the window cashier outside smoking and when the seen us pulling in they ran inside didn’t even bother to wash their hands and cooked and served our food that was over cooked. We went from the window to the front door and requested a refund because the chicken fries were totally over cooked well they refused to refund our order because the so called manager didn’t k ow how to do it I looked at them and said no you will refund my money and I won’t wait all day you didn’t wait all day to take my money so the cashier was being a rude little thing so I told her just how she needed to be washing her hands her and the cook and they had no gloves on at all the cashiers hands were black from dirt and they acted like they never heard of gloves or washing their hands. When I told her she needed to wash her hands she proceeded to tell me I needed to go take a bath mind you I was dressed accordingly because we were out of state visiting family I wanna know how this is allowed and I contacted corporate twice with nothing being done. I am now searching for a lawyer to assist in this matter with covid there is no way they should not be washing hands and wearing gloves and I know they are on video camera when this happened cause Burger King has cameras in the back as well as front of the restaurant I used to work for Burger King and they also have a hand washing policy.
Worst Burger King #24024 , 40545 US 19 N. Tarpon Springs, FL . 34689 (727) 935-1368. I have ever been to! Don’t know what they are doing, I waited at the pay window for over 10 mins and was told to wait there by an employee. Them another employee comes up and asked me if I am paying cash which I told her was waiting for my order. I was upset and she like don’t yell at me and pull forward . So I get to the second window and the guy is like yes. I am waiiting for my order and he is like ok. I finally ask for a manager and I was really pissed by this time and he is like why are you upset? And asks me a few more times. I finally said just give me vs k my money and give me the corporate number. If brings me back the receipt and my money all balled up and no corporate number. So I go in the store asking for the E number again and he threatens to call the police on me if I don’t leave saying I am threatening them . So I said fine I will still get the number and call on him and his terrible staff. Not the first time I had problems at this Burger King , but it Will definitely be the LAST!!!
Burger King Apopka Main St
Something has to be done. This is not right. Racism Racism is not right in any way.
RANT
I had a family member go to the BK in Apopka and he was treated like crap. Racism flows both ways. They called him a “White Cracker”, now where is that appropriate? They also as a posse came out to meet him. He asked for a receipt to prove the money went back to the card, due to they screwed the order up (I know shocking). She refused to do so and would only show him the said receipt on her phone. WTF???? I am very bothered and upset on how it was handled. The cook also came out and approach my family member with a spatula used to flip The burgers he was making. The entire issue was unacceptable in every way. I will NEVER go there for anything, that place is a Damn Joke. 
I am tired of be treated with such disrespect at the #6871 Burger King in Ruskin, Florida. I think it’s time for my LAWYER to talk. I was totally ignored and treated with racist comments by the manager there on Monday 02/10/2020 and called an ignorant “white” b**ch. THAT my friend IS a racist comment, even if I am white. I was waiting for my order to be filled, and just so you know, the young lady taking my order was very sweet, and professional. After taking my order she went over to the drive-thru to help there. The Manager was standing in front of the station where the sandwiches come down, with her back to me. I said “excuse me, but I have a question for you” she turned around, looked right at me, the turned her back. Again I said ” excuse me, but I need to ask you a question” She would not even turn around this time, and said with her back to me ” I know, I’m busy right now, and I’ll be with you shortly” Then proceeded to say “”ignorant white b**ch” in a low voice, but made sure I could hear her. The customer standing behind be, said “Wow I can’t believe her, that was uncalled for” This is not the first time this Manager has treated people that are not latino with utter contempt, and in your face racist remarks, but talking to anyone there has not fixed anything. I told her I wanted my money back, and she told the young lady that took my order to “do it” and went in the back. This is RACISM, and I’m sure my Attorney will be able to get something done. I may be white, but I should not be expected to be treated like this, and be Ok with it, or ignore it. I have done that way to often with this Manager at this Burger King. Not this time.
13925 Hull Street, Brandermill, VA This is by far the worst BK in the area!!! Called to order 15 5 for 4 meals for local basketball team. The manager was a complete ahole. She is rude, arrogant and should not be in customer service. For heaven sakes, how hard is it to fix more than one order. First, I told her I needed the meals in an hour. Because the school bus would only have time to grab the meals and go. She immediately told me she couldn’t fix the meals because she only had six cookies. Ahhh! Bake some more! Then she start overtaking me saying I needed to give her time. Ahhh! An hour isn’t enough time?! She reluctantly rang up my order then had the audacity to tell me she didn’t have even take my order! Instead of making a bee line to the game I am now stuck sitting in my car because I need to ensure these meals are ready. It’s clear this woman doesn’t want to be bother with this order.
What happened to customer service. This woman should be fired! Really!
“Burger King Have it Your Way” seems to have gone by the wayside!! I’ve worked across the street from a store on vista drive in West DesMoines Iowa for over 20 years and have eaten at that store more times than I care to count. Well, no more!! I have eaten the triple whopper for years but now I’m told it’s not even available and not even an option on the computer. There are several other restaurants in the area so I will be visiting them in the future!!
Hello, my name is Nicholos gilbert.
I worked at burger king in Taft CA. I have since relocated to Ventura Ca. I have yet too receive my W2. I called the store I worked at and was told that my name wasn’t on the list to receive a W2. I would like to have this corrected as soon as possible. Please and thank you
I live in Lake Geneva Wi… I had always bought a vegi burger meal and it came to $6
I have stop going to this one because the people that work there . They are RUDE don’t CARE attitude.
Especially the manager… and the place was filthy. I know it has been remodeled but will not go back again.
I did go to the new one in Delavan Wi which is down the road. They did not offer the Vegi burger but the impossible burger. It was very good but I was shocked to pay $9 for it… I could maybe see a 1 or so more but $3??? I felt that was pretty pricey for a plant base patty.
I have just listed a land property in Connecticut that I feel would be a good location for a new Burger King.
Please contact me at your earliest.
Thanks
Carl DeCarli
Coldwell Banker Real Estate
carl.decarli@ cbmoves.com
203-500-01010 cell
I work at the bk in roeland kansas n im the only black there no whites asians r any other race but i work with Mexicans n this one lil gurl lied on me n she was the one that was on her phone eating takis on the garnish line. N i ferl she dislikes me cuuz im black so she is trying to make it hard for me
I saw on your web site where you gave us older folks a discount, so being retired and on a fixed income, we ran by your store on Turner McCall Blvd in Rome Ga after church Sunday to get lunch, they advised us that that location didn’t do the discount that is stated on your web site, it wasn’t much maybe a dollar or so but, it was just the point, we could have went to another store and got the discount. Just saying we were let down.
I have just mailed a letter to corporate headquarters regarding the BKing in Orangeburg SC at 1300 CHESTNUT DRIVE regarding unsatisfactory operation of equipment at that location. Twice I’ve been and the coke machine, oven and broiler not working, so no hamburgers available. I don’t understand how a newly reopened Burger King cannot keep its equipment in order so that customers can be
sserved properly and as espected in a fast food restaurant. I’ve sent a letter to Corporate Office in Florida and hopefully they will get the information to the right owner. It’s not the worker’s fault as long as they let the Manager know, who then should take necessary steps to correct these problems.
I love the food at BK but will not be continuing there as a customer as long as these problems continue to arise.
F
F
Wondering how the Burger King brand is still in business. So many complaints registered not only on the company site but on other social media platforms as well. I too am only writing this in hopes to receive a response from HQ on a complaint that I posted on this site back on Jan. 3, 2020 concerning the treatment that I received at the Burger King location of 2210 E. Loncoln Ave., Anaheim, CA 92806.
At the end of the survey that I took, siting my complaint, there was a section asking if I would like to be contacted by a Burger King representative to discuss my experience, I checked the “Yes” box and provided my phone number, as of today’s date, I have NOT been contacted. I called the above phone no., (305) 378-3000, received an automated message stating that “the person you are trying to reach is not available to accept your call and that we NO LONGER accept voice mail messages, please try your call at a later time.” Seems to me that even their HQ is tired of fielding the overwhelming number of complaints it is receiving. What a way to run a business, COWARDS!! I will assume that I will be waiting a very long time before ANYONE at HQ will respond, in the meantime, Burger King will continue to employ the most incompetent people on this plant.
I loved Burger King but the management at some stores are destroying the company’s reputation. I too can here seeking resolution and received the same message. Man I sure hate to see BK go under because of this foolishness. As I and others, will soon be making other dining decisions.
Good Afternoon,
This is the second time I visited this particular Burger King. The first time I let the lack of customer service go, however this time I have had it.
My husband and I arrived at Burger King at 7pm on Monday night. WE ARE THE ONLY CUSTOMER INSIDE AND OUTSIDE. We attempt to order, and first thing we are told is there is NO ONION RINGS, really at 7pm? Is this not dinner time?
The moment we pull up to the window, Laranda tells us to pull up. Mind you, THERE ARE NO OTHER CUSTOMERS, she just does not want to be accountable for the time it takes to fill our order. This has become a common practice at many of your stores. Because they choose to play this game, neither my husband nor myself will be returning to any of the Burger Kings. I think your stores have totally forgotten what CUSTOMER SERVICE is. We should be the priority, not a problem to hurry up and get out of your way. No more of this for our family. There are too many restaurants that are happy to treat us properly, and that is where I choose to spend my money.
We were at the Burger King # 00073, and quite honestly, that is probably why that location is always dead. There is NO CUSTOMER SERVICE. Both times I went there, and both times the same young woman had us pull out of the drive through to sit and wait for her to bring out our food. Being the only customer there, that was just ridiculous. If you want better business, you must have employees that care about YOUR customer!!!!!
Getting really tire of my husband getting sent home early he works at one of the ones in Bloomington IN.
we cant afford this and if it doesnt stop not only will i force him to leave this sh*thole of a place I will sue burger king for treating their employees like this because they shouldn’t have to go home early if they don’t want
You need a man who has a better job than BK!!! WTF???
Really Dane that your answer for BK having bad policies, work ethic and behavior
Burger King,
I was an employee at the Burger King in Haines City, Florida 33844 of us Hwy 27. Sadly, I only worked at the Burger king for a week. I was told by staff I was to slow and couldn’t make it. So I left as I didn’t want to waste anymore of the company time.
During my first shift I wasn’t in the computer. I was told I would be paid for the hours as they would be put in manually. This never happened. I have made several phone calls about his and emails. However, I am still unpaid for the hours of my first shift that a manager had written down on a time log for manual corrections.
Please don’t ask me to talk to the manger about his as he hasn’t been able to fix it. Please escalate this to the Owner. I don’t want to contact the Labor Board about his, However, I feel I have no choice as I cant put anymore time into this. Please get this resolved today. I would like to continue to come as a guest as my whole Church and I do. However, this is making it hard. Regards.
ON 12/26/19. At 10:10pm after I just got off of work. I went to the BK in Ringgold GA, I ordered the Crispy Chicken Sandwich for myself, 2 orders of the chicken nuggets for my son and Onion Rings for my wife. Went I got home all the Chicken and the Onion Rings were over cooked. We could not eat them!
I tried to call the restaurant more than a few times and no one answered. I tried to let someone make it right!
The time and money is not wroth going to a restaurant that just throws food into a bag and sends it on its way. I can say there are other restaurants in the area and we will be going there instead of here!
Thank you for taking the time to read this maybe the feed back will in get thing fixed.
I worked at Burger King when I was 16 years old and there was pride in providing hot delicious food to customers with a smile. My managers wouldn’t allow anything else.
The customer service that is afforded to customers, the dirty floors, table and Burger Kings that are open today aren’t the same places that I worked at when I was a kid. Im nervous about eating the food because of the cleanliness issue. I went into the Baltimore MD location and my hamburger made me sick even though I returned it, it was tough, leathery and gave me nausea and a massive headache for 2 days. There was an associate outside cleaning the parking lot smoking a cigarette and the customer service was seriously lacking.
Im not sure why the owners of this business don’t clean house and create a Burger King that once was… a place that people loved to eat and and knew the food was hot, good and not going to make them sick. If you don’t make your employees care, you might as well close up shop and do a chapter 7
Thank you for reading my experience at your burger king restaurant in Diberville MS.
I arrived at the drive threw and placed my order the associated behind the microphone was nice and effective. Came to the window paid and moved to the next window all and all very typical. When I got to that window I was asked to move forward and that my order would be brought right out. Now watching my mirror for my order I noticed no-one pulled up threw the drive threw for the whole 10 to 12 minutes it takes for me to get my order as she brings my order a car finally pulls up to the first window. I get my order with no apology just a your welcome after I said thank you. I noticed the bag was a small one and seemed light. I pulled around and check the bag and found the bag was stuffed and squished. The bag did not contain my large order of hashbrowns. Stopping my car and getting out in the cold raining day having a day off I was in shorts and a t-shirt. As I came in I asked to see a manager and present the bag too her Debbie the manager on duty read my reseat then Debbie reached in my bag and with her bare hands stared fumbling around looking for the hashbrown. I told her wow education seems slacking I was referring to the sanitation of no gloves touching the open bag of French toast sticks. Debbie than told me “I’m sorry your having a bad day”. At that point I just wanted what I paid for. I told her I wanted a recooked order that the food was cold. Debbie reached in my bag again and said it’s not cold feel them handing my food my reaction was shocked she wanted me to touch the bag of French toast sticks that she was handling with both her hands and wanting to give me food she has handled twice with her bare hands. After another “I’m sorry your having a bad”. Debbie told the associate’s to fix me another order. I told her I wanted a complete re cooked order fresh. Debbie walked away to where she was working on a table with a guest sitting at the next table. I could not hear her but from the facial reactions and them looking at me Debbie in my perception was telling a guest what just happened. The staff fixed my order and Debbie returned behind the counter with all the paper work set them down on the counter proceeds to gather my order and placed it in a larger bag than the first time. Did Debbie wash her bare hands after returning to put my food in the bag no she did not. Debbie never washed her bare hands or put on gloves after handing the bag to me I got a very sarcastic “have a nice day”. The lack of concern and customer service from the manager on duty was most troublesome theirs many of choice for the establishment I can spend my money at and customer service sets you apart from the competition. The lack of concern and an apology along with “I’m sorry your having a bad day” made me feel like I did something wrong. Yes I was upset and was short but after the lack of service and the statement “I’m sorry your having a bad day” so I guess it was my fault. It really wants me to let everyone I can show bad customer service and the lack of care is present and that in my perception all burger king are like this. The lack of sanitation is present and makes me think that the whole restaurant is lacking in the proper way to server your products please don’t get any one sick at this location.
The experience at the one on West 3rd St. in Bloomington Indiana was not pleasant at all first my food was cold second my chicken sandwhich was raw in made me very ill and not only that the service was horrible and when I talked to the boss she was very pissy and kept denying all of it she wouldn’t even giver her name. This is very poor service and I will not go back to this store and it saddens me because I love burgerking and I eat it quite often I pray I don’t have any more experiences like this especially with raw meat can you imagine what the Health inspecter would say if you served this to them. I can imagine
Please do something quickly to fix this and their attitudes.
i try to take survay but there wasent enought numbers on the recite
I was in Burger King located at 1895 West New Haven Ave, Melbourne, FL 32904. They charged me $4.99 for the whopper that was showing $4.49 on the menu. They would not adjust the price. Their answer was that the menu on the board was not changed and the price was increase. Not good business.
I live in Alexander City Alabama. I enjoy most the employees here except a couple. One of the managers Alicia is really rude and catches an attitude quickly. She yells at my son(whom works there) And is even rude to his girlfriend. Tonight when asked if he could walk his girlfriend across the parking lot (because it’s dark and it’s the holiday season) she yelled at her in front of the whole restaurant: Being pregnant doesn’t make you disabled!! She’s disrespectful and doesn’t belong in ANY management position with her attitude!
HI WE WOULD LIKE TO HAVE A BURGER KING IN EMMAUS PA WE HAVE TO GO TO FAR TO EAT AT ONE HOPE TO SEE ONE IN EMMAUS PA THANK YOU
Im not a complainer usually but…..
I am a disable senior. I was in a lot of pain. So instead of the drive through I decided to go inside as they did not look busy. At store #23202 in North Fort myers I stood waiting for 2 reasons.
First the manager asked that someone go to the desk to wait on me! That was Areina that asked for someone to wait on me. I heard from more than one worker that they have to do everything to ask someone else. She asked again and noone came. So Areian came to wait on me.. she did not apologize for their behavior or my wait. I ordered the order to go was told it would be right up. The only thing I saw up was the girls backside on the food counter and she was leaned over toward the food delivery Waiting. Then she came over to the front counter talking to some young men still bent over leaning over the counter. The lady Areina was not telling her to get busy nor did they seem to respect her. I would have hired others and let them unruly unrespectful workers go. I cant believe the disrespect for the boss. I stood for a while waiting for my small order. I don’t think Ill go back after that. I should have waited in the dinningroom if I had know it would take so long. I was limping out the door. Such poor service and non respect for me and their boss. . Well I won’t bother them again as they made me feel like I was a bother. Mrs Porter
we live tracy calif and just went to drive thru ordered 2 impossible burgers ,bacon cheesburger combo 2 cheeseburgers combo and onion rings our burgers were cold and i live 2 minutes away and she didnt give me a receipt and the time was 4 :40 pm the employees dont care about there job especially the girl with the head phones TAKE CARE OF YOUR BUSINESS GET RID OF THEM
We had a Burger King open up in Skye Canyon in Las Vegas Nevada we’ve been there 3 times oh my God and servers want to be paid $15 an hour there’s no way they’re lucky to be getting paid minimum wage they shouldn’t even be paid that. Every time we go there are food is called the fries taste like shades aWe had a Burger King open up in Skye Canyon in Las Vegas Nevada we’ve been there 3 times oh my God and servers want to be paid $15 an hour there’s no way they’re lucky to be getting paid minimum wage they shouldn’t even be paid that. Every time we go there our food is called the fries taste like garbage the service is horrible you can never get a hold of the manager.I now see why corporate does not except no more voicemails I think I should report this to our local news as the worst fast food joints!! Good bye to burger kings. We want more Wendy’s and as much as I can’t stand McDonald’s I will eat a Big Mac before I touch another whopper unless corporate steps up and get these problems resolved!
Your new commercial for your new non-meat burger is awful!. REALLY! You felt it necessary to use the guy the says “I’m a damn fool”. We’re putting up the Christmas tree on Saturday watching Hallmark movies and your commercial kept coming up and that’s all we heard! I will no long go to Burger King! I can’t believe you really thought you needed that to sell a burger! RIDICULOUS!
I am looking for a t-shirt or golf shirt with the Burger King logo on it as part of a Christmas gift for my daughter. Her first job when she was 16 was at Burger King and we wanted to get her shirts from all of the places she worked in high school and college as part of her Christmas gifts. She is now 38 and a federal judge so we try to do something unique for gifts. Is there anywhere I could purchase a medium shirt for her? I have checked with the Burger King restaurants near me, and they were not able to help. Any help with this would be very much appreciated.
Good morning.
Back in the 60s I was a young man and I didn’t cook. I’d go into my local Burger King and “have it my way.” I’d ask them to put the condiments on the wrapping paper first, hiding the mayo between the lettuce and tomato, then fold the paper over it, then put the beef in the bun and put it on top. This way I could take a bunch home and reheat them without them getting all gloppy and limp. 50 years later no one wants to be bothered with it. It occurred to me there may be a whole untapped market for reheatable burgers.
I know you must get a zillion hare-brained ideas coming from your customers so add this to the list. You’re missing out and I’m missing out.
Best regards,
Gerald Cassidy
A member of my family is employed at one of your locations in Poughkeepsie, NY . She has been experiencing verbal abuse and poor treatment from co-workers because she is white. The only white employee in shift. If these co-workers are this aggressive with a coworker, how are they treating white customers? I have encountered several rude workers there, not all but enough that I won’t go in there. My family member needs the job, I don’t think she needs it that badly. She’s convinced that it’s not racism when it’s aimed at white people but it is. Does burger king endorse racism as long as it’s only aimed at white people? I shouldn’t think so. Perhaps have a look at that store on route 9 in Poughkeepsie, NY.
The address of the above mentioned store is 845 South Road, Poughkeepsie, NY
I just had your manager at store Num 07792 address 15608 sw Warfield blvd Indiantown Fl 34956 call me a nigger and didn’t give me the food that I order because I told her it wasn’t fresh as I ordered Burger headquarters you need to contact me immediately to resolve this is and also refund my money back to me for food I didn’t receive order Num 293
Hello, I know you tons of emails and complaints but I need to offer constructive criticism if I may. I grew up with Burger King loved it in the 70’s & 80’s but you really need to address some issues or you will go out of business. The #1 thing you need to do is make your burgers Hot, Fresh and Juicy I know you have flame broiled but I always get a dry cold burger. ALWAYS Your breakfast is great I don’t have much bad about that. The CEO and board members should each visit a store like a customer and order a Whopper or double cheeseburger. See if you like eating a cold burger. They are tasty but I always have to microwave them when I get home. If you can make them fresh hot and juicy your business would go through the roof. Also your fries suck, they’re too thick. Make them like McDonalds at this point you’ve got nothing to lose. Get in touch and back to basics and you’ll have a great business keep it simple stupid I hope you do something because I’ll only go there for breakfast now Thank you
I was being led on for a month at the Burger King in Fort Mohave, AZ thinking I was going to be getting a job as the hiring manager Matt, kept having me call this day and this day and even went in for an interview. On some days that I called, he wasn’t even there and so it was making me feel discouraged. He finally tells me that he doesn’t want to hire me and has me check back in in a month to see if there is any jobs available.
I want this manager fired because he doesn’t know how to be a hiring manager and was a complete jerk to me and my boyfriend.
Roanoke va 460 location. This is the second time I’ve been to this location and gotten a burger that was PINK inside!!! First time i was Told they were just switching from breakfast and may not have been hot enough. This time it was 8pm so def not serving breakfast! I get Home notice it…mind you i got My burger cut in half…get home take a bite notice it’s PUBK!!! So i pack My kids yo and go back to this location. Never offered money back nothing just a new burger and my fries…so again i come Home…burger is PINK in this one too!!! I’m livid and calling corporate in the morning!!! They obv need a new broiler!!!
I’ve made 2 complaints via email and 1 verbal and not even an apology. Burger King on Matlock in Mansfield, TX.
I just visited the Burger King on Miami Boulevard in Durham North Carolina and had an awful experience ordered two of the new tacos one didn’t even have meat in it and the other was very hard and look like it been sitting around for five hours also didn’t get nuggets in my bag had to ask for them along with getting a grilled chicken sandwich with wilted lettuce and nothing else on it overall experience was horrible I am going to take the tacos back to the store tomorrow and ask them how they could serve that. I am in the service industry and I would not be employed or in business if this is the way I represented my company or conducted my business. I will not be returning to any Burger King in the future. Your company makes 4.02 billion dollars per year I would think that you would provide a better food and service and that’s my Two cents would like to hear back from someone that gives a crap thanks for a bad experience!
I was just at the location at Mall 205 in Portland Oregon and just wanted to know if it was standard procedure when I received my meal at the drive in to not receive a receipt to show how much I was charged on my card. I didn’t go back because I didn’t want to be late for work and the line was getting longer.
The girl was not very nice, never said good morning or said anything and just took my card, ran it and gave me a bag that was sitting there and handed it to me. Really good customer service??? I don’t think so.
I recently visited one of your stores (#4307) located at 1255 North 21st Street in Newark Ohio. I am very disappointed with my experience and I will never visit that store again and I honestly have serious doubts of if I will every visit another BK due to the fact that your standards have declined overall in recent years. But with regards to the above mentioned location, the store and restrooms were disgusting and look like they had not been cleaned in a while. Additionally I had to wait for 15 minutes from when my order was taken until when it was ready. And it was not at an odd time…it was at 12:30…lunch time, and nothing odd was ordered (a whopper, three small fries, three small drinks, 2-10 piece nuggets, and 2 cookies) and there was not a lunch rush. When the food came out it was all cold. As I was eating I noticed that the cashier rang up my whopper meal as individual items (which is more expensive), and then when I went to the counter and asked him about refunding the difference he said “no” and walked away, so I asked for his manage and she came out in about 3 minutes and she also preceded to tell me that she would not refund the money because the cashier told her that I did not order the meal and she said “we are not responsible to know what you want.” When I related that I did order the meal she did not refund the difference and said the reason why was that I was calling her employee a liar. I asked to speak to the store owner and she refused my request. Then the manager came out with a phone number and said I could call on Monday. When I called no one answered and there was no way to leave a message. I called 10 times throughout the day and no one ever answered. It had an automated message saying that voicemail was not set up. So basically my experience was a dirty store, rude employees, theft of my money. So I will not be visiting any more of your stores.
My name is Catherine Brown and I have been visiting the Burger King on Minstrial Drive in Columbia Maryland for years, for the past six months the store has gone down
I usually go there for breakfast every morning as well as other patrons, it’s closed even though the hours are 6 am, which has caused us to go to other places to get breakfast. Even lunchtime is BAD, I was served a cold burger and it took more than 10 minutes to get it.
You need to get someone who is QUALIFIED to manage this store, even the employees are showing signs of discontent.
I just wrote to you but forgot to let you know where this burger king is. Ukiah, Calif. 95482. It’s the only one in town.
I normally don’t write to complain to any fast food companies but I feel the need to do so now. We have a burger king in our town that was renovated not too long ago. It REALLY needed it and it was kept up for a while. But now it is a ‘pig-sty’ of filth!!! Everywhere you look; the floors, seats tables, windows, trash cans and windows are filthy! Even the employees themselves are not clean! We then sit and watch the employees wipe down EVERYTHING with the SAME cloth!!! What a germ-ridden mess!!! I will be reporting this to the health department in our area if something is not done soon to correct this situation! In the mean time we will NOT be visiting this place until such time as it can be cleaned up and maintained in a good manner! Perhaps you should have a surprise inspection to REALLY see how bad it is. I am not the only one who has complained. Several people we know have complained about the problem as well. We did not visit Carls Jr. here in town when the same problem occurred and have only recently returned since they took care to take care of this very same problem! Perhaps you should consider how Chick-fil-lay and In and Out keep their places so clean! I hope this situation can be taken care of as we enjoy eating your products. Sincerely, a concerned patron.
I recently ordered 4 burgers at the drive through and some fries that I was taking home to my family. Simple order. It seems a small enough order that the staff could make sure it was correct. I live 20 min away from the Burger King at least. I was home before I realized that my impossible whopper wasn’t in the bag nor was my receipt. I tried to call the store to inform what happened and continued to call as I was driving. This is what is so disturbing. Someone picked up the phone and hung up on me twice. The phone was deliberately not being answered. I arrived and thought they must be really busy. But quite the opposite. There were four tables occupied and one person in the drive thru. I explained my frustration to the girl that finally came to help me and she hand wrote a coupon on the register tape and initialed it. I drove 45 min to get my burger that I paid for and a handwritten coupon. That is so unprofessional. Any coupon should have Burger King printed on it. Additionally, the girl apologized on behalf of who answered the phone. Turns out it was the manager. This place moves at one speed: slow motion. And god knows what the manager was doing to pick up the phone and hang up on me. It would seem that the calls were too annoying. I just moved to this town and am so unimpressed. This place needs some oversight and a new level of professionalism. Corporate should visit.
Hi …I just had one of your $1.00 tacos…it wasn’t bad it just wasn’t “good”…not your best effort…not up to Burger Kings standard…my advice “you can do without it”….see ya
♥ Good day,
I’m writing to Burger King Corporate Office Management for two reasons.
1. To Submit an Account regarding Burger King’s After Purchase Receipt Free Whooper Promotion: Whereas you have to return home, enter Purchase Receipt Information on Burger King Website, Complete Burger King Survey, Write Validation Code on Back of Purchase Receipt and return it to the Participating Burger King Restaurant; in my case, the Manager at Store#10450 didn’t honor the Validation Code unless I made an additional Purchase of a small drink and a small fries. I wasn’t notified on the Burger King website at the time of completing the Survey that I would have to make such a specific additional purchase upon returning. It simply said to Enjoy my Free Whopper. Well, I didn’t. What is even more absurd about this Poor Promotion is the fact that my prior purchases on 7/31 & 8/13/2019, {How I acquired my Receipts} and the purchase I made that day 8/17/2019, {Which cost more than an unwanted small fries and a small drink} didn’t suffice receiving a so-called Free Whopper.
2. Store # 10450 didn’t have Butter Packets for one of the Meals Purchased on 8/17/2019, {PanCake Platter} yet both Butter and Syrup is advertised on all variants of Burger King’s PanCake Platters. Not only did I not receive a Free Whopper for my previous purchases and time spent completing the OnLine Survey, I lacked butter to properly enjoy my PanCakes.
I advise Burger King Corporation to Adjust Promotions such as these to require any food purchase which SubTotal comes to a minimum monetary amount, in order to obtain an extra Whopper Sandwich, an Original Chicken Sandwich, or a Croissant Sandwich. And to be sure that their Burger King Franchise Locations is properly stocked on advertised condiments for their Meals served.
Due to this experience, I started going to McDonald’s instead of Burger King. They cost more for similarly served meals, but at least I receive all the expected condiments, and haven’t dealt with any Poor Promotion Run-Around.
My 18 daughter who is still in school has been working here for about 3 mths. Clocking at least 70-80 hrs every 2 wks. She is a good worker she has been commended for having good drive thru times. She had enjoyed working here until she had problems with the managers not allowing her to take a break. She will have been on the clock from 8 am and to work until 4 or 5 and around 1:00-2:00 ask for a break but told on numerous occasions she couldn’t take one due to short staff. Managers have also had the nerve to say to make her feel bad “I have been here since 6 am and I haven’t had a break.” Clearly that’s not her problem. I just told my daughter to try and stick it out just long enough to save up enough money to get herself a car. But to also be looking for other jobs in the meantime. Which she has been doing until yesterday. While at work yesterday a young lady that my daughter had befriended at work and catches rides with, was told to go clock out and go home by the manager Michelle which she does. As the young lady is leaving my daughter says to the girl “you was supposed to be my ride home” the manger hears her say this and says since yall are that close then how about when I cut her hours I’ll cut yours too and she kept going on and on. To which the young lady that was told to go home said “don’t worry I quit.” She has been having the same problems that my daughter was having and was just fed up. My daughter steps away to go to the bathroom to call me to inform me of all that has transpired. She is on the phone with me maybe 30 seconds before the manager Michelle follows her into the bathroom and hears her talking to me and tells her to clock out and go home. I told her to do just that and not to say one word to her. This morning my daughter gets a text from a coworker (not a manger) that said the manager told her to text her to say for her not to bother coming back to work. How unprofessional if this is the type of management you employ. I am in a management position so I am appalled by this. This same manger has a daughter that works here as well and all the employees complain that she gets away with murder from being on her phone constantly, leaning on the counter, to having others doing her job. If you are wondering why the turn over rate is so high look no further then your management. I contemplated whether to send this or just let it go. But if I don’t speak out then nothing will change.
Yes can you please get someone to fix the ice cream machine, icee machine and now the frappe machine here in Moulton, AL every time you want one of these items the machine is broke.
The Burger King on I-49 at the Lecompte la exit is absolutely disgusting I went in today about noon and the bathrooms were filthy
I could see this The last few years as I stop there weekly . Must of had a change in ownership
Thanks
Gerard Moreau
318-447-XXXX cell
Daniel S. Schwartz, you are the CEO, right? Hear my words. I’m sending this directly to you and your peers. —-Geoff in store 2510 = BAD BUSINESS —-.
Geoff at store 2510, you are welcome that I let you slide and did not bother with self defense AGAINST you today when you did assault me (verbal) because I really enjoy defending myself and you are a terrible assistant manager. NEVER assault a Marine, especially one who is a black belt.
Store 2510: On 08/04/2019 at approximately 15:57 PT (3:57 PM PT) at the 1812 Freeway Dr., Mount Vernon, Washington Burger King Store 2150, I placed an order for 4 Whoopers with cheese and one small fry (not for me for the children) and when asked if I wanted a receipt I responded with, yes. I was given the wrong receipt. After about 30 minutes of waiting for the order to be made, I inquired as to the status of the order. I was informed that the order was not made which was okay, I understand, not an issue. I had to repeat my order again to the employee at the register. I was handed a bag with 4 whoppers and no frys. I reminded the employee about the frys who promptly managed to provide the product. I placed the bag of 4 whoopers and 1 small fry on the first table and inspected the product I had purchased. Upon discovering that the product was missing lettuce, I inquired about that “why was this missing lettuce, I doesn’t look to be made correctly”, I stated. After 40 minutes of waiting and an incorrect order, I asked for a full refund. At this time, the line was growing, and customers were turned away as the register was now closed. An older gentleman was so frustrated he was at a loss of words. Another elderly gentleman, responding to the huge line that was forming made a comment that these were going to be our future Marines, our future soldiers and that meant were in trouble because the management was so unorganized. When the assistant manager “Chef Geoff” so said on his badge, who’s button shirt was unbuttoned, dirty and untucked, which he just put on approached, grabbed the bag and provided a refund, I asked him about a partial refund because the product did not have the advertised ingredients and the wait was over 40 minutes, he grabbed the bag and threw it in the trash. I am a veteran who has been in theater – how rude of “Chef Geoff”. I informed him that I would call and write to the CEO of the company he responded “Who the f**k are you going to call and who gives a sh*t”. This verbal abuse, verbal assault was uncalled for. Out of the kindness of my heart, these whoppers were not for me, but were for children. I woke up this morning at 3:30AM and drove to work in Redmond, that’s a 70-mile travel. I work as a Technical Duty Officer. “Chef Geoff” continue to swear at me from a distance while customers were in the restaurant, I was nothing but kind and polite. As a former 1st Degree Blackbelt instructor, I reminded “Chef Geoff” that his abuse to me was uncalled for and that the parking lot outside hadn’t moved and that he should curse and shout outside because he was scaring customers of all ages. You can look and see who the customers were at that time, before me and after me as evidence of “Chef Geoff’s” behavior. He came running from the back and got in my face, luckily for him his co-workers intervened and stopped “Chef Geoff” who was out of shape, overweight, and failing as an assistant manager. I can recall about a year ago, bringing a group of people to Burger King and inside was so dirty that the group left. I hadn’t gone back there until today. I was polite, patient, and honestly rooting for the Burger King team to pull together. Customers left angry – “Chef Geoff” was VERY lucky today that he did not touch me and that his co-workers intervened. I am requesting an immediate investigation and the firing of “Chef Geoff”. I will continue to purse the firing of “Chef Geoff” until Burger King realizes three points: Your reputation is on the line, your monetary gain is on the line, and legally – BK is on the line. Tell me, what would have happened if “Chef Geoff” would have passed away today? My cool head prevailed, I can not speak for the next person “Chef Geoff” assaults, verbally, or abuses, verbally. I am asking you to take direct action. I will be sharing this message with a few other people. Investigate and fire the failed assistant manager “Chef Geoff” who had to turn away customers because of his incompetency, lack of leadership, and foolish behavior.
Matt
regards,
08/04/2019
we were at burger king today and the attitude was very poor. i has specfis said i want 2 6 dollars meals well what i got was 2 double meals for 20.00 instead of 8.99 when brought to the attention of the ast mgr her attitude said its what we order .. now i did not need 2 double woppers and charged ffor 3 lg fries and one small. plus 4 cups of soda . afterwards too ticked and the assit manager just smile at the cashier when walking back. we have been going to this location over 9 months, well no thanks no more worst attitude ive ever delt with im a retired chef and my customers come first. at least the homeless man had a free meal. i guess this is the way to treat 2 retired vetrans at this store ‘
hey bk, leave the tacos to taco bell your tacos suck !! flat as a pancake, no tomato , very little lattice I don’t know what kind of meat it was, could not see any cheese if I want a taco, I will go to taco bell !!!,, your tacos are gross !!!!!
My husband and I went to Burger King in our home town of Tehachapi Ca. Watching the TV add, $1.00 Tacos at Burger King and the add showing a nice FAT Filled Taco we couldn’t wait to try one. SURPRISED by what we got, a Very Thin Taco with what seemed to be some kind of meat, Not Hamburger at all, a tiny pinch of cheese and a pinch of lettuce, Not even Tomatoes! What kind of Taco is this??? Not what is shown in the commercial! This is Whats called False Advertisement! Why can’t you make what you advertise? If you made what you actually advertise, you would have Happier Customers that would be coming back for more! Very Disappointed!
as a burger king employee I am horrified I am finding myself in a position to pay rent and utilities or buy food due to hours being cut while bonuses are being paid to certain managers I do not even get a break this is unacceptable
I visited the Burger King in Jacksonville, NC inside the Marine Blv Walmart on Saturday, June 29, 2019 at 1:00pm. The restaurant was PACKED! Wall to wall. The employees and the Manager (Veronica) were simply amazing. Everyone was kind and caring, and the food was delicious! There was a particular Customer who was extremely rude to the employees. They attempted to satisfy the woman, but were unsuccessful because of the length of time needed to prepare the woman’s request. Even so, the manager apologized and did so with such sincerity. After the rush had calmed down, the manager visited each table to make sure everyone’s food was perfect and she even apologized for the wait due to the rush of customers all at once. This was not the first time I observed the employees at this location being awesome. This location consistently has GREAT food and GREAT service! I would appreciate someone giving them a little recognition for their awesome work. I will drive 35 minutes across town just to eat at this Burger King. Thank you!
This is my first time leaving a complaint in my life but Burger King Bedford Ohio at 602pm was horrible today.They were out of milkshake and cherry ice they were rude and still forgot 2 cheeseburger and I had to go back for it and they were out of toys for kids meal at least they gave my daughter a kid since they had no toys.I no people are not perfect and things happen its just sucks sometimes when your looking forward to something and there out but it makes it worse when people are rude about it.
My P C shut me off.
Good Afternoon.
Richard Gregory
470.449.XXXX
Covington GA 30016
Mark me as a complaint.
Covington GA store
Ordered almost 15 dollars of food plus 2 large tea’s which your ;
from the beginning:
Ordered 2 burgers box of chicken pieces 2 large drinks
Burgers OK never got drinks as drink machines out; iced tea’s out; Mgr needs training
We never got our drinks but paid for them
No one seemed to know about food handling gloves.
Very dis-satisfied with the service.
You need an undercover boss
WHAT IS WRONG WITH YOUR PEOPLE IN RIVERSIDE CA, STORE #9513? FOR THE FOURTH TIME I ORDER A HAMBURGER WITH NO MAYONAISE AND, AS USUAL, THEY PUT MAYONAISE ON MY HAMBURGER. I DON’T FIND OUT UNITIL I GET HOME. IS THERE A PROBLEM THEY CAN’T OVERCOME? STORE #9513, 6835 VALLEY WAY, RIVERSIDE, CA 92509, 951-681-4400. ORDER 83, 1:15 pm.
Just saw on web feed you are backing the socialist this election. If this is true, I’m gone. I’ll never step into a BK again.
The Rocky Mount,Va. 24151 This is the worse Burger King . They are so slow ,the joke in Rocky Mount is you better have a hour lunch to get food or go without eating . They are so under staffed ( this is not new it is been going on for sometime) I’m sick off waiting on line for 15 to 20 min. with kids in the car that want there food.(I’ll wait on line if you pay my GAS) What are you going do do about it? Marie Lordi Rocky Mount,Va.24151
Corporate,
Date: 5/5/2019
Time: 5:52 PM
Served @ 6:23 PM
Location: Spokane WA 99205, 5 mile heights burger king
Experience: 0/5 – I arrived at the drive through at 5:49 PM and was waiting behind one vehicle that was ordering, as I pulled up to order the screen was showing a balance near $70 from the truck in front of me, I placed my order @ 5:52 PM for two kids meals. Completing my order I pulled up to wait on the truck in front of me. It took 30 minutes to bring the customers order to the window during which I tried calling inside getting no answer so I got out of my vehicle while waiting in the drive through and went inside to complain. After asking for the manager I asked why they didnt have the customer pull forward to continue serving the now 6 cars that are waiting behind mine and when the manager laughed about it and stating that they were just served and leaving then just walked off! Called corporate office regarding this and got a machine stating that nobody is available at this time and that voicemails are no longer accepted! This has been the absolute worst all around customer service from top down that I have ever experienced. Going to continue calling corporate until I get a response, requesting a response to this message and also filing this with the BBB as well due to such terribly poor service!
To Corporate:
I was happy to read the new strategy for mood meals. We don’t need to be telling our kids they MUST be happy all the time. However, I would not take my 12 and under kids to get one that says, “Pissed” or “DGAF”, just because I don’t want to foster one bad habit for another. What age group are you marketing to ?? What’s wrong with “Angry” and “I Just Don’t Care”?? Really, in the interest of being cool, does nobody ever do the right thing anymore? Just my two cents worth as a mom…
Just drove away without my order. Sign shows 3 sandwiches. Quarter bacon king. Bacon king and bacon xl. Circle price shows 8.19 for combo meal and 5 and change for sandwich alone. The menu board is about 20’ from the order here mic. They take my order and state that will be 10.16 total. Sounded like a lot of tax and I did notice they said it was 9.39. So tax is like 8.20% rt? I figured it should’ve been like 8.86 total. Figure it’s a mistake and I’ll mention it to them so they can fix it. Wait about 5 min to get to window and I question the price. They are adamant that the combo is 9.39. I tell the manager to look at the price and ask nicely if they can fix it. She continues stating that the computer is rt and finally goes out to take a look. She comes back to tell me that I’m incorrect. She states because the small description spells out bacon xl which refers to the burger and combo meal price for that burger only on the far right of the picture. It’s only a $1.20 difference but it’s the principle. One it’s a pricing error and poor advertising. There should be a price on each picture if they are indeed different prices. The whole set up makes it look like they are all the same price. She even went as far to make light by saying, “that is how they get you with the small print.” Wow what service. I’ll never go back. You lost a customer for life. I drove away without my order. I did find great satisfaction at in and out down the street. Double cheeseburger combo for $8.23 total and great service to boot. You made this customer feel like the burger not king.
Went to the Burger King at Elliot and Alma School in Chandler, AZ. I ordered two whoppers and fries with no salt, and I got home they made the whoppers wrong and the fries had salt and I got onion rings, instead of one of the fries. So I called the store and got a tape that said they would call back, still waiting for that call, I then called the complaint line 3 times and I am still waiting on a call back from them as well. I went to the store the next day, and the manager said they couldn’t refund my money without the food, I guess so they could reserve it.
It is pretty evident by all these comments, Burger King doesn’t care about their customers, and we are wasting our time complaining , because nobody will ever respond.
Why is it that your Hawai’i Burger King uses old oil for the fries or anything that is fried. Are you people in business to make money or lose money. I talked to the manager at your pearl city branch and informed me that they filter the oil but how can u filter oil and it’s old it will taste the same. Now McDonald’s and jackinthebox changes their oil once a month or sooner if need their French fries, hash browns or whatever they deep fry does not taste like old oil! Better listen to the public and customers as I will not go to any Burger King if you don’t change the oil and not filter that damn thing! Do you want customers or do you want to start closing
Burger 2788 28th St SE, Grand Rapids, MI 49512 Frappe Machine has been down for over a month, how is that at all possible.? This is a corporation that’s been standing for to long for this to be ok! Food always cold and fries are always old. I have never filled a complaint but I feel this is necessary. This says corporate Burger King so I hope it gets to the necessary person.
On January 25, 2019 between 3:00 and 3:30 p.m. I, my friend, and his aging father experienced an unprofessional and demoralizing lunch listening to Latonia Branch give a staff meeting at 1209 S. Jefferson St, Monticello FL 32344. She used foul language such as “our production has gone to hell”. She referred to employees lack of cleanliness stating “some people do not bathe, especially the night shift”. She threatened them with less hours working and stated “if you don’t like it here go work at Hardee’s”. She called out people specifically in a group setting. She said “I hired you, I can fire you”. It was all very excessively loud and we could not hear our own conversation all the way across the room. I asked her for her name and told her I intended to make a complaint. She said “you want my phone number”. I said no thank you.
To whom it may concern, Me and my wife stopped at Your Burger King #10408 today at 7768 E. State Rt 37 Sunbury,Oh 43074 11/11/2018 at 5:59PM. Our Order was 2 Whopper JR, 2 sm Fries , 2 Sm Coke and a Hershey Pie. We sat down to eat and i Found my food to be cold, My Wife went ahead only because she was very hundey, and i took mine back to the person at the counter.( Name Clay ) He took the food back to have them make up new Products. He ask me if i wanted Cheese on my Whopper i told him NO please, I waited for while ,then my food came up. I got to my table and started to get ready to eat. My whopper was luck warm and had CHEESE on it. My Fries were fine, Just wanted you to know what happened !( Could i have a refund )Please Sir??
I just tried calling the corporate office and both times it just continued to ring and ring. I am trying to find out why no one has responded to my wife’s complaint over two weeks ago. Deborah complained about Stephanie the night mgr at the Shallotte NC store. Please someone get back to us!
PVG airport Shanghai.. burgers ALWAY have MULTIPLE hard pieces in the beef. Disgusting and MUST be fixed.
I stopped in at the Burger King on Chkalov in Vancouver WA after I left the doctor’s office Sep 4. My appt was at 1:15 and took approx. an hour. I was headed home, hungry and needed to eat as I am diabetic and concerned about my sugar levels. I also am handicapped so unable to walk well. As I walked in I was greeted by a Hispanic employee who recognized me. She came around to take my order but an African American employee came around – talked to the other African American employee who apparently was the lead. They then came to the register, told the Hispanic employee to take a break and then rudely ordered me to leave the premises. I asked why but they refused to say. They said they would call police if I didn’t leave. The African American employee was wearing her work head piece down low over her eyes making her look like a gang banger. If this occurs again, I will definitely call the police myself.
The Hispanic employee was in no way involved with this bad behavior.
If I am not notified that this has been resolved, I will have a conversation with my attorney. I am livid to be treated the way I was and believe me when I say I do tend to pass on my experiences to my friends, family and neighbors. I felt sorry for the Hispanic employee because she didn’t know what to think. I can be reached on my cell 360-831-XXXXX. Time for all employees to remember that the customers are the ones who ensure Burger King stays in business. Since I come fr a large family spread across the country I will be relaying this experience.
YOU ALL SHOULD BE ASHAMED–YOUR WHOPPER AND OTHER SANDWICHES ARE NOT I REPEAT NOT FRESH!!! OLD LETTUCE THAT MAKES YOU SICK AND TOMATOES.JUST TODAY, I WENT TO THE BK IN DADE CITY FL 3RD TIME THAT I RECEIVED BAD LETTUCE AND HEATED UP WHOPPER WHERE THE LETTUCE AND TOMATO IS HOT FROM BEING HEATED UP. TODAY, 08/07/18, THE LETTUCE WAS OLD AND THE EMPLOYEES THOUGHT IT WAS FUNNY WHEN ASKED IF IT WAS FRESH. I HAD TO PULL THE LETTUCE OFF, NASTY—LETTUCE. BAD LETTUCE CAN MAKE YOUN SICK WHICH IT HAS IN THE PAST. SANDWICHES LOOK NOTHING LIKE COMMERICIALS.
I am a veteran and our local Burger King gives a 10 percent discount to Veterans.
I think that is great on the reputation of Burger King. However I was at the Burger King Store 6482 today in Lebanon Tennessee and ask for my military discount and they said they did not. I don’t think they had ever heard of a military discount.
Are there only some stores that offer the discount
The Burger King in Nicholasville Kentucky. It’s absolutely disgusting. Went there on July 19. Ordered a grill chicken it was burnt the bread was t burnt. I went there several times for a root beer float and they say it’s broken . Not friendly, and dirty. Will not go back. Now I see why the other one closed years ago bad management ! Janice
BK on Rt 100 in Palm Coast FL is the MOST DIRTY and inept store I have ever seen. I only go to BK because of their veggie burger and this store is ALWAYS out of them. Filthy place. Was there a few weeks ago and the ice machine didn’t work. Counter person didn’t even offer me any ice. I will not go back. SO BAD
Burger King at 4004 Cleveland Avenue in Ft Myers served a burger with dirt in it to a Police officer! Explain this!
A few days ago I went to your store in Three rivers, Michigan. My receipt has a “tell us how satisfied you are” on it. Your to log onto a site and answer questions. Ok I thought I would give you some input. But when I logged in they wanted the store number at the top. Well that is where your workers put a sticker over it. I could only see 2 numbers “50” So I called the store, it rang for over 20 rings. I hung up and a little while later I called again. Someone answered and told me the number to the store was 1050. Well I knew this could not be right because the first numbers on my ticket are not covered and it is starting with the number “50” . How can your workers NOT know their store Number ? And if you want people’s feedback, why are your workers NOT informed where to place the stickers ? By the time you get this I won’t be able to claim my freebee. Maybe you should think about retraining your workers.
I want to recognize Burger King #13847 in Benbrook, Texas as being one of the best places for a good morning breakfast. The staff is professional, courteous, and always greets you with a smile. It makes every morning a pleasure to stop by before going to work. Thank you Benbrook Burger King!
NO one in my family will ever go into a BK again. They refuse to serve Police Officers in Louisiana, Look it up. They laughed at officers. This franchise should have it’s Franchise pulled and closed. I hope someone robs this franchise and the police officers should tell them “oh I am sorry we don’t have any officers to help at this time” then officers should just stand, as they treated the officers there and laugh. NO MORE BK FOR ANYONE IN MY FAMILY
Question, is Burger King the Home of the Wopper? I just wanted to buy two Woppers at your store # 16835 at 304 Paseo Vereda Dr. (Palencia Village), St Augustine. It is 2:00pm and I was told, ” Sorry we are out of Woppers”.
Wouldn’t you agree with me, that this is unbelivable as it is your main product which is advertised on TV, the news papers, magazines, etc. How can that happen? We had no emergency situation or Storm that would excuse and late deliveries.
Very disapointed and something need to be done.
Bernhard Clever
The exterior of the BK in Westborough, MA 01581 is a disgrace! This building has appeared to be in a renovated state for many many years. Shame on whoever us responsible for managing it. I would never step inside based on the unkept outside!
Note there is currently road work being done. No excuse since I’ve noticed this state for 5+ years (maybe 10!)
I purchased awhile ago, Burger Bucks, there is no expiration date on them; however; the local BK’s won’t accept them, where can I trade these gift certificates in?
The experience I had April 5, 2018 is so pathetic that a little comment left here, would even touch the surface of the incompetence I encountered.
They must be undergoing severe financial issues, horrendous employment problems, Bankruptcy or worse !
Judging from all the other Blogs, looks like Burger King is a rapidly sinking ship !
And as stated other times, now no one answers the telephone.
Just another sign of the demise of a once decent corporation !
Bill Walker
651-452-XXXXX
i’m actually a current employee for burger king. since my GM doesn’t know any numbers for me to get ahold of anyone an i couldn’t find the human resource number. then im just gonna leave it here, i am a concerned employee at the bellevue location. i don’t have a uniform i haven’t been paid in 2 weeks now, the GM doesn’t know how to pay me an said i have to figure it out myself. oh an earlier during the week i quote what the GM told me “don’t make me have to f**k your s**t up” over a uniform. i haven’t been paid yet so i dont have the money for razors or jeans. i was given a 3XL shirt i wear a medium. i’ve been wearing a black under armor shirt because the 3XL has been causing a irritated raw spot on the side of my rib cage. an that threat a GM told me. expect to hear back from some from corporate or someone that has more power over the GM so you an i can sit down an have a chat, an we can work something out. i haven’t been to work in 3 days because of this issue. again i hope to hear from someone!
I worked at burger king in troy il in 2016 and Havnt gotten my wd2 I was told it would get sent to my last job at IHOP in glen carbon il. I don’t work at IHOP no more if you would send it to my address in edwardsville il.
Here are pictures of everything I have been doing and being very patient. Better just e-mail me back please
Good Morning!
I tried to place an order for breakfast for our Habitat for Humanity Construction Volunteers (about 30 folks) while we were building our 105th House in Southern Brazoria County in Texas. Called the phone number listed on the official Burger King site (www.bq.com) and got the same phone number when Googling Burger King in Angleton Texas. The number listed on both sites only gave a busy signal, so I hopped in my car and drove over. The front counter person said that phone number has been out of service for years and the staff can’t get it changed despite many requests. The correct phone # is 979-864-3766 – I have to wonder how much business this location has lost because people gave up trying to contact it. Just thought you would want to know, Respectfully, Lynne Randall, Meals Coordinator for HFHSBC. You can reach me at 979-583-4033.
My husband and I went to the remodeled burger king in crystal lake Il we haven’t been there in 15 yrs but it said the burgers are flame broiled so we decided to give it a try – well- they were luke warm, no flame broiled taste, no tomato and lettuce, in other words they sucked as usual. You used to be the best in town bigger does not mean its better get back to basic. Will not be going back
anna0383@ outlook.com in the last week
First we pulled in and a had a very nice employee was taken our order we Had 5 kids it as 10 :00 pm . That Burger King night shift manager took over our orders and rushed us he was so rude to us had no patience . He took our money gave us no receipt treated us horrible.I thought he was going to come out of that drive thru window at us . He gave us all coke . W told him we Ordered a diet cok . He said so . He didn’t want to give us a Diet Coke . My daughter insisted. He was so rude pusging drinks and part of our food on us . Looking at us mad. He told us to pull up . We was worried about him messing with our food. He gave us all small fries . No sauces for the chicken dip . We left him alone. Afraid of him No wonder no cars was there . The worst customer service ever . Never seen such a rude person ever . . I’m reporting him to corporate. Also when the other nice young man brought our food out 25 minutes later . We told him we as reporting him . I guess he told his boss . He started screaming at us threw the drive thru window . We did not enjoy our meal . We was afraid he messed with it .Food tasted horrible . Kids even complained. Nov 25 2017 10:00 pm
RHODE ISLAND was hit with a terrible storm last week cutting off our electricity for several days. Wanting a hot lunch, I went to the Burger King on Hartford avenue in Johnston, Rhode Island. I understand that things were difficult for everyone but this takes the cake. I was the second person in line and still waited for over 10 minutes for the female employee to take my order. I had a buy one get one free whopper. I was charged $.50 for cheese on the whoppers, the fries were like rubber (small)were $1.99 and I waited for my order with a small soda for 20 minutes. Even with the coupon the older came to over $10! BOTH burgers were stone cold and one sandwich had a label from a package of tomatoes and a piece of cellophane inside it. I brought this mess (which I did not eat) to a female manager who stated that it was a really rough day and that she had just gotten her PERIOD AND WAS NOT PREPARED!!! I asked for my money back and was told that she would credit me with $10 the next time I came in.ARE YOU FRIGGING KIDDING ME???? I guess everyone has a Burger King nightmare story
I WILL NOT GO TO A BURGER KING AGAIN!
99
I call….I call…. I call. I want to talk to the district manager…..
no one calls….. no one calls…… no one calls…
In Mc Minnville Oregon the building has been up dated…
cold…. bathroom might as well be men’s bathroom…
no where to put my purse….
the greed of the owner believes in leaving the outside building lights on
which are high up and on all day!!!!!!!….. they SHINE not down but out to catch people
attention from other stores blocks away…. rude! rude! rude!
I AM VERY DISAPPOINTED WITH THE LEADERSHIP OF BURGER KING
us low life can not get a hold of the higher ups…. shame on you.
Hello I visited your store #10458 this morning and was assisted by a manager wearing all black (button up shirt and pants). My total was $3.77 I asked her to split my payment as I had money in my pocket for $2.00 cash and a Susan B Anthony silver dollar. My request was to pay the remaining $0.77 with my debit card. When I handed her the cash tender the manager just looked at it out of confusion. I explained to the manager that I was handing her $3.00 and that the “coin” was a $1.00 coin. The manager said to me “So you want to pay the rest with your card” and I said “Yes” she told me to swipe my card, which the card did not prompt me to agree to an amount and then it was immediately approved for $1.77:( this tells me that the cashier/manager had no idea of what the coin was still and she handed back to me disregarding our whole exchange. I said to her “I gave you $3.00 so you should have only ran my card for $.77 to which the cashier/MANAGER just looked at me out of confusion and turned around and continued bagging orders. This really made for a frustrating morning because I don’t understand how this person whose name tag was not on was able to become a manager and she does not know how to count/or recognize money. I know this can not be the standard for customer service with BK, I am very disappointed, and still very frustrated.
I went thru the drive thru in wadena mn i asked for a bacon double rodeo cheese burger he said the rodeo king? i said no the bacon double rodeo cheese burger he said sorry we don’t have that i said this is burger king i get it my way it’s a bacon double cheese burger rodeo style he said so add bbq sauce i said yes and onion rings so he charged me for a small onion ring i said no i don’t want that i want three onion rings on the burger like a rodeo burger he said he couldn’t do that i said this ain’t McDonald’s and I’m not lovin it this is burger king i get it my way he said he was the night manager and i was being rude and he refused to serve me so it’s safe to say that, burger king lost my business forever and i just might start some bad press on that place and to think about it he is in the costumer service and satisfaction type of work he should of sucked it up and made the sale but instead of burger king giving it to me my way i get the reality that burger kings slogan have it your way is a false advertising i wonder if i could sue for that I’m going to look into it
hi just wanted to let you know went through drive thru [337 terry lane crescent springs ky] they did not give me my large fries are ranch dressing for my 2 kids chicken nuggets are recipt called and they said they put me on list for the large fries i mean come on at least replace the meal
This morning I went to the Burger King at 2328 S. Michigan Ave in Chicago, in the drive thru I ordered 2 croisanwich, 2 hashbrowns and 2 OJ and after that I informed the employee that I had a coupon she screamed through the intercom with an attitude “you got a coupon!” First and foremost I am the customer and whatever adjustment needed to be done, should have been done without an attitude. When I pulled up to the window she continuously to shake her head in either disbelief or disgust because she had to do a refund and re-ring in which she thought I needed to know that, again I am the customer.. She is the reason why I would not visit this Burger King again!!! Is this acceptable customer service for your establishment??
would like to know why the burger king in Oneida, NY 13421 always is totally lite up at 5am and when you go to the drive thru they tell you they do not open until 6am. this happens every morning the building, the outside sign and parking lot all lights on but not open. this is very decieving to people driving by wanting breakfast. if they are in there why not open at 5am would get a lot of business.
1. you show a thick whopper on the menu and on flyers. Fact: When you get whopper, in many cases the buns are touching,=. False advertising. Bait and switch!
2. Write CEO of company and send photos of bait and switch. Never hear back.
3. Call corporate. Speak to Indian Girl with heavy accent. Takes info. I said have someone call me back by Friday. Today is Tuesday. No call.
4. I call again. Same girl with heavy accent. She wants my info again. I refuse. Waste of my time. Ask to speak to any manager or corporate officer. No body can talk to me. She says, give me your info. She is an idiot. I already said I will not give it again. She has not listened..
5. I call other number for corporate. It. has been disconnected.
6. At the restaurant where I ordered the whopper and pointed out how the buns were touching and then I pointed at the picture on the flyer, the girl said to me, you can’t expect your whopper to look like the picture! Really. Next time I pay will be after I see my whopper. Maybe I will give them $.50 That’s all it’s worth.
7. I think that their corporate office is in a bathroom at the corner gas station.
8. Burger King! Stop the bait and switch! Get where you have top people that can talk to the customers. Post phone numbers that work. Get people on the phones that can speak English. Hopefully they are legal and have got their shots! Your restaurants are a mess.
Joe I couldn’t agree more!! My local burger king has literally left s bad taste in my mouth in more ways then one…they need to retrain there employees ..get better management or somthng..I’ve my bf and I got burnt black chicken sandwiches and my last visit the a-hole kid forgot are fries I go back get hard as hell fries it was dark I was driving bit into one and broke my front tooth on it ..only thing they did was my boyfriend got new food was all ..no apology left coupons ect ..and iam sure I never will ..and iam sure that idiot still works there !!! Everytime I go there I get served old food the chicken nuggets taste like cardboard ..its complete bs!!!
I could not agree more I just went thru the DT ate a BK in CR iowa I wanted them to put extra salt on my fries. ” well we can give u salt packets so u can salt them yourselves. Really Dumb A** am in the Drive thru which means I am driving its not safe to salt fries and drive. get to the window and was told there are packets for u to do it yourself as they don’t have a way to put extra salt on them. (WTF) if u are gonna BS a customer at least make sure the customer u are trying to BS does not have 14 years experience in the fast food field, with 9 of those years as a manager
(date, time on receipt)
Wed Oct 11 2017 08:22 PM
Location #5037
7000 S. Florida Ave.
Lakeland, FL 33813
My fiancee and I took our daughter to this disgusting location last night for a quick meal after a long day of running errands and yard work. The first thing ordered was a ten piece chicken nugget that had to be reordered after our order number was called because the cashier didn’t ring it up. Next as my fiancee unwrapped our whoppers to check they were made to order while I attended to our daughter only to find of course my burger wasn’t made correctly as is usually the case for my orders.She took the burger back up and asked for it to be remade and I took her place to wait so she could eat her meal while it was still hot.
When my remade burger was slid under the heat lamp and called out as remake up one of the employees grabbed it proceeded to unwrap it while turning to walk away and we made eye contact. At this point I was thinking “No she’s just double checking the order” After making eye contact she rushed to be in an area not easily seen by anyone at the counter ( in the area by the soda fountain where the drive-thru window is located) still unwrapping my burger. I actually got on the counter so I could lean over to see what she was doing. In this manner I saw her moving pickles aside and lean her face over it to further hide she was spitting on the burger. Then mixed the spit with the condiments covered her offence with the pickles and walked back to the heat lamp to pretend to pick it up to hand the burger to my fiancee. Seeing that she wasn’t at the counter she started to walk through the door to the sitting area trying to avoid looking at me again as I asked her to hand me my food. I also requested the return of the receipt which she claimed not to have until I pointed out it was still under the heat lamp. Upon receiving the offensive burger I took it to the table unwrapped it took a picture of the opened burger for proof then took the unwrapped burger back to the counter after showing it to another customer. The manager that I approached seemed incompetent after letting the employee that spit in the burger tell her then agreeing told me it was grease from the char-broiler when I told her what had happened and showed her the burger with the spit in it. I did get a refund for the whopper meal deal even though we didn’t eat anything including the ten piece nugget ordered from for our daughter which we were not reimbursed for from the manager even though she seemed reluctant to do so all the while insisting I accept yet another remade burger for free.
Now Today after being in contact with corporate and the store manager today I feel that not only have I lost my patience with that location but with the company itself loosing my favorite fast food burger restaurant in the process after their response to the situation.
Corporate response was unconcerned and call center employees were though not rude it still was plain unhelpful. The manager seemed helpful at least at first. Knowing the employee right off from the mention of a gold tooth ( Their name tags were covered with black tape and we were refused names when we requested them.) asking for us to text the picture to her and even seemingly trying to assure us the issue would be remedied by them along with the district manager. After receiving the picture however the manager unwittingly included us in her group text stating ” she did comment to me saying it was mostly blacks working so maybe it was a race thing but there were more white in here then black last night”. At no point did my fiancee make any statement about the number of people working by their race. What was said was that the employee that spit in the burger was working drive-thru and had a gold tooth. It was the manager that brought up that the employee that took the order and the one that spit in the burger are black and the manager I dealt with last night was white. After the manager sent the group text we tried contacting her after replying to it that no she didn’t make said comment and that I have black people in my family; but she wouldn’t answer. So another call to corporate to tell them we wanted to talk with someone else due to the manager’s statement and reluctance to answer or return a call concerning her statement. This afternoon another Lady called to say after reviewing video that she couldn’t see the employee doing anything. After going over the events in order adding that she should look to see me almost on top of the counter trying to see what the employee was doing with the burger and for her unwrapping it almost immediately after picking it up then walking away and returning still wrapping it back up to pretend to pick it up and serve it. I’m now waiting on another call after the video is reviewed again. this isn’t something that should take an entire day to be done.
I just went through the Burger King and Hebron Kentucky off of North Bend Rd. and was ordering food when one of the workers was in the background telling me that I’m ordering too much motherf-ing food why don’t I just go ahead and order the whole goddamn place I’m just wondering why the employees at Burger King want to talk to me that way When all I’m trying to do is feed my family and then I talk to the manager William about it and he acts like it’s no big deal with a smile on his face you tell me why your restaurant and your workers and managers treat me like that because I order too much food I guess I’m spending too much money with Burger King
Went to store #2790 in Racine,Wi. Ordered 2 ham and cheese , small has round, and coffee. Ten min pass I had to ask where my food was, I was then asked what I ordered cause it was no longer on screen. They tried to give me cold hash rounds that had been sitting since came in over ten mins now, finally got food, asked to talk to manager that took more time and asked for district number to complain, I was told there is no district office. NO supervision over these stores, now I see how they get the way they are poorly run. Won’t get my money any more, just like I will never get an answer to my complaint
GENE
This is concerning store 14802 in Wheeling WV. I have visited this store on numerous occasions. However, most of those times have been the drive thru. This particular morning (9-3-17) my husband and I decided to go in for breakfast. Upon ordering we were informed that “There is no syrup, the manager is on his way with some, and he should be here by now”. It was 10:00 A. M. No problem, we just orders somethings else. We waited a good five minutes for someone to come back up to the front counter (we were the ONLY customers in the store, there were a few cars in the drive thru) to take our order. While waiting I noticed the cookies in the case on the front counter were full of bugs (large gnats). I knew then we should have left, but we did not. We ordered. Against my better judgment, I got a tea. After drinking it, I took the lid off to throw away the ice in the cup. A bug was in the bottom of the cup. No bug flew in the cup as I was drinking it. There HAD to have been bugs IN the tea? If there was one at the bottom of my cup, then who knows how many of these large gnats I drank. I shudder to think what the cooking are looks like. Maybe this franchise should ne renamed Dirty King! I’m not sure who the district manager is for this area, but someone needs to look at this store? The entire time we were there the manager never did show up with the syrup! Thank you. Renee
hey this is someone that cares about Mel.you guys need to help her out because she is without a ride to work. she has done so much for you guys and your guys use her like a puppet.so I’m asking you to help her please. she would do any thing for anyone. so please get her back to waynesburg please.she deserve to be help like any one else o
I went to the Burger King located at 635 Broadway St in Quincy, IL. It was very unprofessional when I witnessed a female employee out back by a vehicle along with a male employee who had just arrived on a bicycle and someone in regular clothes. The person in regular clothes got in the male employees face threatening him and acting like he was going to swing at him. The male employee walked away while the female employee kissed the person in regular clothes. Once inside that same female employee was at the front counter and her Name badge said Amber with the title of manager underneath it. She was very rude and has a very foul mouth cursing at other employees and talking about inappropriate topics over the headset while customers were present at the counter. I am highly disappointed in the chain of command at this location and with how bad the customer service is from the management. I have also witnessed this exact same employee sitting out back in her personal vehicle smoking an illegal drug and it was so bad that even though we went through the drive thru and stopped at the garbage can to throw out some old cups, we could smell the stench of her illegal drug all the way in our vehicle. I will no longer do business with Burger King as long as employees like her work there.
This is a post from our local Burger king Manager “Christopher Richey” in Sylacauga Alabama.(On Facebook) “””With all due respect to everyone that participated, I would like to remind everyone that squealing tires, revved up engines and peeling out within a parking lot distance of a fast food drive through speaker means that no one can hear a DARN THING!!! No orders…wrong orders…miscommunicated orders…messed up orders…long waits…etc… I could not properly serve my guests tonight at BK due to the 40-50 somethin’s acting like teen agers in their ‘hot rods.’ Not to mention the extreme danger to property and life with all of the antics. Whoever is organizing this needs to take some responsibility for the proper etiquette so that everyone can enjoy the night without disrupting the night. Just saying.””” …..This was an event that is held twice a year to bring people together to have fun. At the moment there is over 200 comments on this post on Facebook. None are good. It’s to the point that the people that come to the event are never going to eat there again. This “manager” called the police on people having fun NOT ON BURGER KING PROPERTY!!!! We where parked close to burger king the entire night.. they was not busy at all.. and the manager was outside walking around the building off and on all night. All of the other fast food restaurants and businesses on the same road welcome the added sales..They don’t have a problem with the event.. We would all hate to loose this event that well over a 1500 people attend because of ONE person.. Until this changes i am afraid that this location has lost ALOT of buisness.
I sent an email earlier, it basically said I went through the drive thru 8/3 between 3 and 4 PM, I had just had cataract surgery and I wasn’t paying attention to the total. I ordered 1 whopper meal with cheese no onion and a med. onion ring and med. strawberry shake. I also ordered a whopper junior meal no tomato,no onion with med. onion ring and med. chocolate shake. I got up this morning and looked at my banking info and this is what it said, POS DEBIT BURGER KING #15924 TUCSON AZ Misc. debit -$22.74. I called this store and spoke to Alex and he said to come in and he would SEE what he could do. I had to get the eye patch removed that day and I did not make it there. I am still having vision issues due to procedure, and recently had the other one done. I need to know how this can be resolved because I believe I was over charged, because it was rang up as individual items and not the meals that I ordered. This is the 4th time I have emailed and tried to resolve this issue, but no one seems to care enough about customer service at that location to resolve this issue.Please reply soon. I have the receipt.
I just got back from BK in Gouldsboro Pa. Bad enough at times burgers are served on stale buns and the service is slow, this time took the cake. I was in the drive thru ordering whoppers and burgers to be told that they are out of burgers. I thought maybe they were putting me on. I stated this is Burger King correct? Saff answered yes while they were laughing . Again I stated so you are telling me that in BK there are no burgers again as they were laughing they answered yes. This is sad from now on I will take my business . This is the most poorly managed BK I was ever at.elsewhere.
PONTIAC, ILLINOIS : Went thru the drive thru at Burger King in Pontiac, IL, evening 8/2/2017. Ordered a meal plus a kids meal. Was asked if I wanted apple juice with kids meal. I said no and asked if I wanted chocolate milk or soda. I said chocolate milk. I was asked to pull around to the window. I did. I asked the young lady at the window if I had a choice between fries or applesauce with the kids meal. She said I was getting fries. I asked if I could have applesauce. She asked if I know its applesauce and I said yes. She gave me my total of $16.06. I gave her my card and she handed it to a female in a gray shirt (I believe a manager). I was handed a receipt to sign along with my card. The young lady handed me the milk and I asked if I could have a drink carrier. The female (not a lady) came to the window again and went to hand me the raspberry tea I ordered and I explained that I had asked for a carrier. She retrieved a carrier, placed the tea in it and when she went to hand it to me, she “tipped” the carrier sideways spilling it down the front of me on my shirt and pants, seat and my cell phone that was sitting in my lap. I said “seriously?” She asked if I wanted a napkin. I said I wanted “better service”. She said that they sometimes do not share with each other “requests”. I was then handed the milkshake which I ended up with whip topping on my forearm. By this time, I am really angry. I said “if you placed all three drinks in the carrier it would be balanced”. She said “no it would not and I should have kept it level”, (which just the tea in it). She stepped back and the young lady handed me two bags (one with meal and one kids meal). The female with gray shirt stepped up and closed the window. I called two people and told them what happened and said to contact corporate. I went back home and gave my son and grandson their food. When I stepped out of my car, my son looked at my wet shirt and pants and I explained then went in and changed my clothes. I looked for my receipt in the bag and one was not provided. I was told the gray shirt was probably a manager. IF this had been a HOT coffee they WOULD be sued for burns. I am happy with myself that I DID NOT go into the restaurant. I will post this on social media.
Hello,
I was at the location in Wylie, Tx on Saturday night and I was very disappointed in the service that I received with my service. I order the 2 for $10.00 whopper and waited inside for over 20 minutes on my order, When I went back to the counter I was told that they forgot to make my order. Once they did the order was wrong and by the time that they redid the order the fries that they had put in the bag was not hot. The manager did not do anything about the mistake and I was very upset. As of right now I will not go back to that location.
I went thru the BK drive thru on July 26,2017 in Hammond ,In. I ordered a 10 piece nugget, value onion ring , whopper jr and a value fry . When I got up to the window to pay I waited for about 7 min before anyone came to the window to give me my food . I usually check my meal before pulling off but I was impatient and tired of waiting and just just pulled off . No one said sorry for your wait or anything . My order was not complete, I received a half portion of fries just enough for a one year old to eat , my burger had stale lettuce on it then a big chunk of hard lettuce , there was half the order of onion rings also which were fried too hard and tasted like they were cooked in old grease. I often go this Burger King location because it’s close to home and I usual get decent service and food but this particular evening management was slacking and the food was not satisfactory .
I was just at your location at 837 New York avenue, Huntington ny at 1220am on 8/27, I waited at the drive through for over 5 minutes, nobody came on the mic to take order. I drove up to the window and all the lights were on but there was nobody around. There was 3 cars behind me. I was very upset as they don’t close till 1am and I just got off a 14 hour shift at work. This is just wrong. Why advertise that your open till 1am and nobody is there?
I have tried to send numerous emails and each time it does not submit via the email link above. I guess you don’t want my feedback. I was recently in your location in Barstow, store # 13820 and the location was dirty. The area near the soft drink dispenser was so sticky out feet stuck to the floor. The tables were dirty and it only made me wonder what the kitchen looked like. Feel free to contact me, I could not leave a survey because the printer on the receipt tape was too light and needed to be replaced.
Thanks for letting us know the link was out of date. We have updated the page. Thanks!
7/21/2017 12:30pm Clovis NM.
Waited my turn in line in the drive thru, the line wasn’t very long, and have seen it much busier. An employee came on the intercom and said that she couldn’t take my order, and that I could come inside to place my order. I said it’s a drive thru… Then I said I’ll wait…she said as long as a car wasn’t behind me. There was a care behind me, which would have to wait as well. I can see if I had already ordered and was waiting for my food, but that was not the case. I said that didn’t make any sense! I told her I’d just wait. Then she was rude, and said, “well you’ll be waiting a long time”. I then I drove to Sonic were they were more professional. I won’t be back to this location or any other BK’s.
I have made several complaints regarding an incident in Valrico Florida and have not received any response. On June 20th at approx. 5:30 p.m. I was taking my father back to the nursing home when he said he really wanted a sandwich from Burger King so we stopped to get him a sandwich. Manager Juan took my order and when I went to pay, heaccused me of using counterfeit money and took my money, placed it in his pocket and told me that I had to pay with something else. I asked him what makes him think it was counterfeit and he said he just knows and said it was different. I asked him to use the counterfeit pen which he refused – told me that he didn’t need to use the pen, he just knows. I asked for the money back and he told me no. This is not only rude, poor customer service, and poor management, but it is also stealing. I called the support number and no one has contacted me. I have logged every one of my complaints and am forwarding to the Better Business Bureau in Florida for resolution, since this company refuses to address my complaint. This has been 2 weeks and no response. I am appalled and extremely disappointed that a company of this size would not respond/acknowledge my complaint. Furthermore, I will continue to lodge complaints until the company acknowledges this complaint and resolves it. I would like an apology from the manager and I would like my $10 returned.
The Burger King in Zachary Louisiana is an embarrassment to your company as well as the entire fast food industy. There is no reason to have people sit delayed at the first window in order for their numbers to still be right on your ticker about their head at the second window for timing of service. Corporate NEEDS to clean house on Management and employees as they are so used to doing it this way!!! The entire restaurant needs a renovation from the top down as far as people. You can even go into Zachary Rants and Raves group on Facebook if my complaint isn’t enough. They don’t even know how to dress their different sandwiches appropriately. If I wasn’t a government employee I would tell you to hire me and I’ll straighten the place out!!! You have big wig corporate people who live in this town and this is totally absurd!!
Kassie Lambert
Concerned citizen of Zachary LA
Saludos.
Aproximadamente a las 2:20 a.m. mientras me disponía a realizar una compra para mi familia en el Restaurante de Burger King en Rexville Towne Center, me dirijo hacia el servi carro a ordenar varias ordenes con el cupón digital de la aplicación. Le informo claramente a la cajera que deseaba comprar la oferta del cupón 43205 Bacon Doble Deluxe y solicité una orden individual de Bacon Doble Deluxe… al parecer la cajera no entendió mi orden y le dije si podía explicarme en la ventanilla. Antes de dirigirme a la ventanilla le informo que quería todo cocinado al momento y me informa que no tenía refrescos disponibles que solo jugo y le ordeno dos jugos de fruit punch y manzana respectivamente. Tan pronto me dirijo hacia la ventanilla, le explico a la cajera mostrando mi celular la orden según el cupón digital de mi celular y le informo que quería todo cocinado al momento. Se le acerca un caballero sin dirigirme la palabra ni saludar, y mira su computadora y procede a dar instrucciones en la cocina. Le vuelvo y recalco a la cajera mi orden y esta me informa que había ordenado otra orden y que no había mencionado Bacon Doble Deluxe… acto seguido le informo que si lo había dicho y que le había mostrado el cupón digital. Luego llama al caballero para revisar la orden y este se presentó nuevamente a la ventanilla sin saludar y con actitudes se molesta y menea su cabeza y vuelve a la cocina a dar instrucciones en voz alta que bajaran carnes y chicken tenders por que la orden iba ser de ahora. Le informo a la cajera si había algún problema por mi orden y esta no me contesta y vuelve se acerca el caballero y le pregunto si estaba molesto, ya que estaba haciendo gestos negativos hacia mi persona y con actitudes y cita nuevamente molesto, “es que tengo que cancelar la orden y solicitar que cocinen nuevamente y eso se demora y se atrasa el proceso”, le contesto que lo había ordenado con anticipación y que no eran maneras de tratar al consumidor. Además que había comprado el día anterior a la misma hora y que el trato fue diferente con otras cajeras. El siguió con sus actitudes y comentarios y procedí a cancelar mi orden por el mal trato hacia mi persona. Le pregunto su nombre y no contestó, luego le preguntó en otra ocasión y citó, “Antonio”. Antes de retirarme le informé que lo estaría reportando por su mal trato al cliente y que vivía cerca del restaurante. Luego de retirarme me dirijo hacia MC Donald y conseguí otros tipo de menú y el trato fue muy bueno a pesar de que estaba su servi carro lleno al contrario de Burger King. Al salir de MC Donald, pasó nuevamente cerca de la tienda, ya que mi hogar queda en la urbanización Rexville, y se observa el servi carro nuevamente vacío aproximadamente a las 2:45 a.m. de hoy.
El caballero que se identificó con el nombre de Antonio, tenía un Jacket Negro y no se tenía Name Tag para identificar. Su trato hacia mi persona fue muy malo. Definitivamente me perdieron como cliente al igual que familiares muy cercano. Deben de re-adiestrar a la cajera también por no estar pendiente al servicio.
Quedo a sus ordenes para cualquier información adicional que necesiten.
Recently visited a Burger King with my Lovely Lady. Receipt number 123398, 163 Madison St, Worcester Ma 01610 Phone #508-752-7952
Ordered Bacon King, Swiss Mushroom King Burger’s Meals. With a side of Mac’n C 5pc.
Store was out of Coke. O.K., this happens, it is the day after a holiday. We get a “mello-yellow”. Sadly, soda was watered down to point of dumping them down sink. Bite into sandwich…. gobs of mayo on both sandwich’s. We then inspect said “burgers”… Swiss Burger has no swiss cheese, and little mushrooms. Speak of bacon later as it is of both sandwich’s. Bacon King is so thick in mayo, sorry no words. Bacon was limp and next to none existent. Paid over $20 for two meals that at best would never give to a dying man in need of food.
Last Tuesday and today July 4th I went to Burger King and it was NOT open during regular hours. Last week it was 6:45 and they spoke to me at drive-up order station and they said they just got there and would be open in 30 minutes. This week (6:15 a.m.) no one answered the ordering station so I went inside at a door that was left ajar. They said they got a late start and it would be another 30 minutes. That is totally unacceptable! I only had access to a car before 6:45 so they missed my business. Does my business actually matter?
when through the drive threw at Burger King tonight june 30 2017 ordered 2 whoppers I get to the window and payed I asked for salt with my order they giggled and said they didn’t have any and said its bad for my health didn’t get any salt to top it off I got home opened my order up and found my whoppers regular size buns lucky I didn’t feel like driving back there well I guess I will post it all over facebook with these pictures
drove half hour to go to burger king at 36 37 in sunbury ohio to take my grandkids to the play place. pulled up in the lot an employee was walking out the door right passed me. i got out of the car got my 2 and 4 year old grandkids out of there car seats walked up to the door and its locked. its 3 in the afternoon. sign says do to staffing dining area closed. umm why did the employee walk right passed me let me take the time to get kids out of car seat. now had to put my crying grandchildren back in the car and head home. really angry. call corporate number listec and they dont answer the phone. tbanks for nothing burger king will always take my business elsewhere.
Stopped Yesterday evening around 7:30pm at Burger King on 16th ave Hwy 15 in Laurel, Ms and was ignored by all the staff. 2 employees were counting money at the drive window and the rest were talking in back of the kitchen. No one was at the order registers. I said hello we’d like to order with no response at all. The wife & I then left and went to Rasin Canes down the street which was excellent compared. I like Burger King Burgers and ive lived in the Laurel area all my life, but this kinda service is inacceptable for anywhere.
I have a mastercard with BJ’S which my son also shares. Yesterday was the third time he went to your store @ 6350 nw 9th ave here in Ft. Lauderdale to purchase something to eat & used his Mastercard. Well, for the third time BJ’S called me this morning & let me know that my card # from his card# was being used in Miami @ a Shell station to purchase gasoline. Three times this was done. I called the Burger King this morning & asked to speak with the owner & was told there was no owner, there was a general manager named Johnson. I asked for him to call me back which he never bothered and it is now 5:33pm. I tried calling the store again around 10am this morning they let it go into a busy signal. I also called 561-843-1819 & my daughter left a message with them to let someone there know about what was going on & left my number to call back on. But, again no one has bothered to respond or get back with me. Needless to say, I think I have instilled it enough in my son’s head to never go back to this Burger King again.
I regularly stop at Burger King and enjoy the food. However, I wonder where are all the other customers like you see at most McDs. I think the public perception is that you’re still a ‘burger joint’. Face it, it’s in your name. You need a one word header for your stores.
Change it to ‘KINGSTERS’…or, something similar.
I need to make you aware of an incident that happened to me at Burger King, located at 2117 SR 60 East, Valrico, Florida 33594. I go to the same location every morning, which is what I did this past Monday, 6/19. I always order a sausage egg biscuit, no cheese. When I got to my office, I opened the sandwich and the biscuit was wet with some type of liquid. Of course I could not eat the sandwich. The following day, 6/20, I let the gentleman that took my order know about the sandwich I received Monday. His response to me was “what do you want me to do, make it hard?” I let him know that I was not willing to pay for the sandwich I ordered 6/20, because I paid the day before and couldn’t eat the sandwich, which I thought was a reasonable request. When I got to my office Tuesday 6/20, he had given me a sausage biscuit, and I’m pretty sure it was deliberate. I went back this morning (Wednesday, 6/21) and again, I told the same gentleman, about not only the sandwich I received Monday, but also told him about the wrong order I was given Tuesday 6/20. I told him I would pay for the sausage biscuit, however, I still wanted the sandwich I ordered Monday and I still was not going to pay for it. I gave him $2.00 to pay $1.07 for the sausage biscuit. Unfortunately, by now he appears to be very upset. He threw my change in my hand, causing the change to fall to the ground, but he had already walked away from the window and if he had still been at the window, I don’t think he would have offered to help me pick the money up. I had to squeeze out of my car and proceeded to pick up my change from under my car and the ground. When I went to the pick-up window, the lady that handed me my order apologized and stated that similar incidents have happened with this particular manager, which is why I’m writing to you, because I’m sure Burger King holds their employees to a higher standard.
This guy was extremely rude and should not be working with the public and definitely not working as a manager. If I had bumped my head on the building while trying to pick up my change, we’d be having a totally different conversation. I’m always at Burger King between 6:45 a.m. and 7:00 a.m. I come to Burger King because I think the breakfast sandwich tastes better than McDonald’s, which is right across the street. During my trip yesterday and today, I was very polite. I don’t want to see this guy lose his job, but you certainly need to consider a demotion or additional training, because he is certainly not management material.
I’m not going to give up on Burger King yet, but by the time I left the drive thru today, I was a nervous wreck because I’ve never experienced such unprofessionalism and I was in total disbelief. I considered sharing my story with the local TV stations, but I thought about it and realized the entire restaurant should not have to endure bad publicity simply because of one rude employee.
Sincerely,
Irma Rose
FL 33596
I was at your Burger King at 7403 Niagara Falls Blvd SATURDAY 17,2017
Niagara Falls, NY 14304. I watch this lady who was cleaning the out area and mopping the floor. leave what she was doing went behind counter and started taking and fixing orders with out even washing her hands or putting on gloves to handle food. I am sick now for second day after eating my meal from there.with bad stomach pains and vomiting. meaning food not being handle with safety of their customers.then this person also leave mop bucket right at drink machine, yes she was a lady.Not once wash her hands and handling everyone food. TOUCHING the bags.When I GET OVER BEING SICK. I WILL NOT GO BACK TO THAT BURGER KING AFTER VIEWING WHAT I SAW. Back to Military Rd. oh manager he holla who left the mop bucket in floor. she took her own time coming to get it. I could of reported this to health department. But i feel you should start random checking your stores. or put up camera to watch how your stores are being run.
I went to the Burger King in Lafayette, La 3801 Moss St. the service was awful ! I had to wait 30 minutes for 3 salads and 10 nuggets. The cashier was slow also the lady fixing the food, after getting my food , 1salad the lettuce was old and I did not get anything to eat the food with. I will never go back there again
I gave 2 stars for rizzo bethany and another girl i don’t remember her name but it starts with N they need to fire the little skinny rude one that work drive through lastnight june 14 she was very disrespectful Wednesday night i came up to the window and before she collected my money she stood there talking to her friends for a whole minute or more then grabbed the money from my hand and tell me to pull up she brought my food outside with an attitude on her phone and gave me cold onion rings i didn’t even gave it back because we would have had a biiiiig problem i went there about 9pm normally i would go in the day and see rizzo and the other girls but this little girl they need to get rid of her or am not coming back this is a very nice place but she will make it bad for everyone she need to learn from rizzo and the others.This took place at 521 W Baltimore Pike Clifton Heights PA lastnight.
Employees at Bartlesvillle Oklahoma working with Staph Infection. Store 3515
6-11-2017 @ 2:35 visited the BQ @377 & Loop 820 in Fort Worth, Texas. There was a mess at the cash register. By this I meen an unkept area. Only one table of guest, no salt packets, ketchup packets on a dirty tray, all but two tables dirty, women’s rr dirty, no tp in one stall, food and drink spilled at kitchen door, 11 trays at receptacle. No other customers arrived for the 30 min. We were there. Know I know why! Would of left but, this is where grandson wanted to eat.
The staff never attempted to leave the cooking area.
Won’t be back!
I and my family visit Burger King at or near Isle of Palms SC today 6/10/17. When we arrived the drive thru was backed up with many cars so I went inside to place our to go order for a family of 5. Three people were ahead of me in line which the cashier was slow at taking orders but the cook was even slower at cooking the orders, with several people seemingly to do not much of anything. I placed my order, was given our cups which I had to tell them 3 times that there was no ice and 2 other people also had to tell them that there was no ice before they added ice to the machine. There was a long line which more than half turned and left and my husband who was waiting in the car said more than half left the drive thru.
After waiting more than 20 minutes and having 8 orders get filled before mine and seeing my order on a tray I asked what were they waiting on my order was in the tray for at least 10-15 minutes, the very smart elecked cashier said I’m waiting on your chicken sandwich. I replied that the rest of my order was sitting there getting cold, another employee took all the fries and dumped the in the trash. I told my kids they just through our fries in the trash I’m asking for my money back. I went over to cashier and said I have waited now for close to 30 minutes and I want my money back, she said I would need to get in the back of the line. I told her I was not getting in the back of the line I wanted the manager. The manager came up to give me a refund, the girl said what about all that food you ordered, I said what about all the time I have spent waiting on it and now it’s sitting there cold. The cashier said don’t talk to me like that I will come across this counter on you, which I replied come on. She proceeded to come around on me and 3 other employees was pushing her to stop.
This is a horrible experience, this is a horrible store with the lowest of the low employees. I can’t believe I waited this long on fast food and then was treated this way and threatened to be beat up over asking for a refund. I do hope this store will be dealt with swiftly and harshly and I hope this employee is never allowed to treat another customer the way she treated me. Also I was given thumbs up and applause for standing up to this bully.
#6842 I go to the store at least once a week once every couple of weeks I usually order the same thing I order a fish sandwich or the fish combo I have asked the last two three times for them to add tomato and cheese and it is on the receipt tonight I also had it repeated back to me I got cheese and pickles not cheese and tomato but my receipt says cheese and tomato then when I tried to do the survey I guess you guys have met your quota for the month and you do those every 14 days this is not about getting a free sandwich for me it is that you guys say Get it your way and I asked to get it my way and I don’t get it my way what is so hard about adding cheese and tomato to a sandwich
Recently moved to Robstown, TX went to the Burger King on 3 different occasions and didn’t receive good service any of them. The first time the going they had signs up edvertising items and when we ordered them they told us they were discontinued, get to the window and the young lady was very rude when we ask if we could add a shake to our order and told us no. Second time going, go in there order $33 worth of food and already pay for them to tell us all of there soda is out of order, third time going, I order two small shakes pay for them they hand me one shake which was right and one Oreo shake (ordered a chocolate) so I tell them I wanted a chocolate and the guy apologizes and takes it back and comes back and hands me what I thought was a new shake.. When I get home and give my husband his shake I realize they took the Oreo shake and just added a little bit of chocolate to it. Pure laziness. Poor customer service, poor management.
so i went to the burger king in linthiXXXX, md on Tuesday june 6th 2017 and i ordered a two cheese burger meal and an apple pie. when i opened my apple pie box my pie had mold on it. green mold and was black in areas where it looked like raisins or blueberry’s. i was very disgusted and unhappy with what i received. it makes me not want to eat burger king anymore and especially that particular one. there was no date on the box. i do have pics of the pie also. i took the pie back to the restaurant to inform a manager or a supervisor when i got off of work. The pie was replaced but i was still uncomfortable with the food at this point. i didn’t know if i should call corporate to make a complaint, the health department or my lawyer. at this point i am very unsatisfied. i hope that this doesn’t happen to anybody else. i started going to burger king a year ago because i was tired of eating MC Donald’s and i really like the apple pie at BK, but now i have a change of heart.
I took this time to locate some avenue to discuss my displeasure service received at the Burger King located at 1402 Gadsden Hwy, Birmingham Alabama (store # 17921). I arrived at the drive – thur order taking location at 4:30 pm on Sat. 06/03/17 but could not get any service. I pulled arounf to the second drive-thru window at 4:36 and waited at the window. lease be aware that there were on other vehicles at the drive -thru and only one vehicle in the parking lot. I could see an employee at the main counter doing nothing and glancing at me at the drive -thru several times. At 4:45 pm an employee named Nichelle came to the window and opened it and just stood there not saying a word. I finally told her that we had been waiting in the order station for some time and since no one attended the station we then drove to the window to order. Nichelle snickered and stated that her device had not notified her of our presence. She did not greet us and acted as if she was annoyed that we were even there. I gave her our order (she did not ask for it) and waited. I paid for the order as soon as she recorded it and then closed the window. When Nichelle returned with our order she simply opened the window and held out the bag never saying a word. I in turn accepted the bag and drove off. The store was not busy and the employees seemed very untrained and rude. My last meal at this location!
I just visited your store at 2055 N. Shadeland Indianapolis, IN; store # 12445. I have NEVER been treated so rudely by anyone in the service industry in my entire life. I went in because the drive through was very long. There was not one person in line, but it still took me 5 minutes at least to be acknowledged. Once I placed my order the girl who was ringing me up swiped my card a couple times, said ” what the F is wrong with this thing”, which i heard 2 more times after and she did drop the eff bomb in it’s entirety, she then asked for another card because if she ran it again it would be free. I asked her if she could void it & start over because I wasn’t going to use a credit card to pay for food. She rolled her eyes & tried to manually type it. She was swiping it so fast it was a miracle she didn’t break it in half, and probably why it didn’t process. She then held it up, called to the manager and said this card isn’t working. The manager said OK & walked away. At that time she handed me my card & said ” can’t help ya” SO, I left with no food and late getting back. Went next door to Arbys & had no issues. I don’t expect stellar service from FF but this is unacceptable. On top of the fact she made me late getting back to work I couldn’t even ask to speak with a manager because she was already involved. I am just astounded that anyone, especially an adult would think this is acceptable behavior. I can assure you I will never be back.
5-31-17 Roanoke. Va orange ave ne store I have visited this BK m twice this month and they have no management employed are lazy gave my order to some one else waited 30 min would not give me salt just walked away these employed are not trained and no one cares please get some one to supervise these people
I would like to file a complaint with your Cle Elum location on Davis St. I don’t ever complain, but the service that was provided to us in this location was unacceptable. We stopped there on our way to our campsite on Sat 5/27 in the morning through the drive thru. Our order was messed up with missing food. We order three burritos no cheese, French toast, pancakes, and two orders of tots. However, on our way we realize the tots were missing and the burritos had cheese (which one of us has to watch dairy because we get sick and being sick at a campsite is the last thing we want). When we realized this we did not get a receipt. I called this location and spoke with someone by the name Vicky who by the sounds is the person who took our order. She realized what happened and confirmed with us that she forgot the tots and we could come back and we could get a refund or comp. I told her we didn’t get our receipt. I asked what she needed from me to make sure that if we came later we would be taken care of. She took my name and told me to tell them I spoke with her and I would be taken care of. Later that night around 9:50 we stopped by on our way home to Seattle and cashier and older gentlemen with glasses was there. We explained what happen and then said “well I work overlap with Vicky and she didn’t tell me anything” I explained to him she took our name and this is what we were told to do. He then told us we had to come back tomorrow when she would be in. I explained to him we are from Seattle and I am not going to drive two hours back here from something that was there fault. He went back with the manager and came back saying there was no record and there was nothing he can do. All we wanted it is them to comp us for the fries and we were going to purchase whatever else we were going to eat. So he gave this information to the manager and said no we cannot. I then requested to speak with his manager and the manager did not want to come out so he said he would comp us the fries. In the process then gave me lecture about requesting a receipt. I explained to him it’s not my fault your employees did not to put the receipt in and by the time we realized it we were headed back to our campsire. As I told him this he pretty tried to dumb it down to me. We aren’t idiots to be treated this way. I have worked customer service for many years; I understand where he was coming from. But the way the information was presented and how we were treated is not customer service oriented. At this point we were so frustrated that I am not willing spend another dollar with how this location treated us. This location needs some serious customer service training. If an employee needs to go their manager three times and by that time I asked for a manager then the manager needs to step and do his job! Later that night we decided to stop at the next food location which was North Bend and there happened to be a Burger king we decided to give your company another chance. However, the service was alright what really caught my attention was that at this location we never received our receipt. Honestly, I don’t think we ever would like to go back after this experience to a burger king. But here is some feedback to take back to your stores for some coaching.
This letter doesn’t fit in your feedback section on your website do I called your 866 number and s/w Darren who told me there is no way for me to email or mail this letter I typed. He told me we can only take verbal complaints and send it to corporate. A company as big as you, that doesn’t have a way to email or mail or a complaint is absolutely ridiculous. I explained to him that I already took the time to write this letter and I did not want to sit on the phone and waste more time explaining this and I want is to provide the feedback to this company. The service with your company just gets worse and worse and we will never go back. Thank you for your time.
I live and work in Bedford, IN with a wonderful burger kings restaurant. The staff is great and food always hot. But I hate CNN news, if you call it news. They informed me that they couldn’t change it. I’m a fox guy but watching big bird is more informative than CNN. What is the policy for small conservative towns like Bedford? I would hate to take my business to McDonald’s simply due to programming. They have Fox news but their food is never good and the service is horrible.
Please let me know if I need to change my favorite eating establishment due to programming.
Ivan
My wife and I were traveling on I-10 West on our way to CA on April 13, 2017. We stopped at Fort Stockton to have lunch at the Burger King there in the town. The address is Burger King Restaurant #11574, 2792 N. Highway 18, Fort Stockton, TX, 79735. I ordered 3 Big Fish and 1 Whopper. I was given a ticket order 61 after I paid for the sandwiches. I was surprise that the ticket was called out after about 3 minutes. I said to the attendant, “Already??” She laughed about it. I thought usually Big Fish sandwiches takes a few more minutes to cook and package. I took the bag and promptly went to the car where my wife was waiting. We traveled about an hour to get to the rest stop off of I-10 west to eat our lunch. I opened the bag and found 2 Big Fish and 1 whopper. Where did the 3rd Big Fish go? I was shortchanged 1 Big Fish sandwich in the bag. I paid for 3 Big Fish and received 2 Big Fish. We’re about 50 miles from Fort Stockton already and we had to get going to CA that day. I wondered if other travelers on I-10 had been shortchanged after paying for their meals. I just wanted you to know this has happened to us while traveling on the interstate.
I went to BK in Coldwater MIchogan on April 28 and was treated poorly. I went thru the drive thru and was cutoff on the order taker never got my receipt, my drinks weren’t.put in a carrier and I didn’t have the space for any of them and to top it off I waited for 15 minutes for my food!!! I get home and half of my food is missing and when I called to tell them hey got an attitude because they forgo the my food. I will NEVER eat in that store again!!!! Slow service every time!! I would like to have a full refund please of $27.07
Bolivar Tn Burger King has a long list of items that they are out of….all sauce for nuggets, chicken fries, onion rings, original chicken, crispy chicken, grilled chicken, bbq sauce, mayo, ketchup packets, Hi-C, Dr. Pepper, ices, shakes, ice cream. Why are they even open!!?
You have a restaurant at
139 Turnpike Rd,
Westborough, MA 01581
This place is a embarrassment to the BK name. They started remodeling the exterior over 2 yeas ago but stopped a short time later. Myself as well as friends refuse to go there any longer. If they take no pride how they look from the outside how can we trust what go on inside
I went the past two Tuesday mornings around 4 after work and sat both days for 10 minutes and no service. I had a tow truck driver behind me and he also did. It get service. The BK I’m referring to is on colfax and Quebec in denver co. The sign on the outside says 24 hours is that a random 24 hours??? The lights were on and there were cars in the parking lot very disappointing.
An unsatisfied customer
I was traveling from Mobile, Al to Anamosa, Iowa . On March 8, 2017 I stopped at store # 9264 to get something to eat. I was trying to find a pet friendly hotel. Your Employees Pamela and Iesha went above and beyond to help me find a hotel. They are truly an asset to your store and Burger King. If you have a program to award your employees, they are surely deserving. They were a great help to me because I am not very good when it comes to the Internet.
I use to work for a burger King owned by northeast foods llc. I ended up quitting my job due to two main reasons one reason being that i had found out i was pregnant and it’s high risk pregnancy the 2 reason runs along the line of harassment I have a daughter who is disabled and asked for a letter from them saying I no longer work there and my last day they told me no now I have been debating if I should call a lawyer i didnt even file for unemployment just walked away
TO The Owner of this Store number 3692
I do not know if you are the owner of the BK store located on 2716 Sandy Plains Road in Marietta, Ga. 30066
but there are some issues that need to resolved with the manager there a Brittany she is loud and rude very disrespectful to her co-workers and customers alike.
My issue is the way she makes the place a hostile environment for my seventeen year old daughter.
When my daughter was hired the first day she was put on the floor , no training, Brittany yelled at her, and has done so ever since I have heard it my self from a phone call my daughter made to her.
She is very unprofessional and loud. This last incident was the last straw. She yelled at my daughter for calling the day before to check to see if she was on the schedule. Now previously she had advised my daughter to call to see if she is on the schedule because Brittany ( the manager ) does not make the schedule in advance, so my daughter is a hs student and is at school on Fridays and had been working when she gets out of school but sometimes the schedule would change and she thinking she has to work would go in and find out she does not have to that is why they told her to call prior.
Well she did on Friday called from school when she could which happen to be during lunch no answer she text me and told me so I called because she had to go back to class I asked the Assistant Manager a gentleman who then informed me that my daughter Joyce she was not on the schedule until Saturday. Joyce went in Saturday and she said as soon as she entered Brittany began yelling at her while her co-workers stood around and laughed. Then the Assistant Allen yelled for her to stop leaning on the counter everyone laughed again my daughter was crying upset when she arrived home. I called the assistant manager and tried talking to him he was very nice and informed me I could continue to call him to check he schedule after Brittany leaves. Brittany yells that my daughter has an attitude after she has yelled at her, and everyone who knows my daughter knows this is untrue her teachers, principle, and pastor, my neighbors family all love her and think she is such a mature and pleasant person to be around. She makes good grades is in Orchestra, does volunteer work , she is registered into the Move on when ready where she take high school classes and colleges classes before she graduates so I won’t have to worry about a high college tuition she is working to gain experience and out of need but they are making her first work at experience an experience from hell. I bought her special black shoes for that job as instructed and Brittany yelled at her because the sole was white then I personally saw Brittany sister when she was working there wearing all white sneakers. I do not know what problem Brittany has with my daughter but this hostility has to stop. I will sue for harassment if it does not. My daughter does not want me to call Brittany because she fears retaliations against her and I agree. Brittany has called me I have the message saved on my phone she sounds like she is on something very unprofessional.
ORLDER 86 EAT IN
WHOPPER no BAC NO CHS
NO ONION
WHOPPER JR NO BAC NO CHS
NO ONION
2 BAC CHSBRG MEAL
NO BAC OR CHS ON THE BURGER
NO. BAC OR CHS. ON THE BURGER
#12041 45609 FALKE PLAZA Sterling VA 20166
703-787-7764
SATURDAY MAR25 2017 06:30 PM T=O1L I=7 C=127
THE OLDER WAS NOT RIGHT
IT had ONION On All THE BURGER.
SM FRY WAS NOT Cooked GOOD IT WAS Could
$4.19
$1.79
$4.00
Sub TOTAL 9.98
6% TAX 0.60
TOTAL 10.58
CASH20.58
CHANGE 10.00
WE PAY LOTS OF MONEY AND OR ORDER Was WORNG
THAY Missed ORDERED UP WE. ARE upset THAT THEY mass or ORDER UP
I use to work for Burger King & now they disgust me they can’t answer there phones I’ve tried calling multiple phone numbers for hours stores company’s headquarters & still can’t even get help shi**y service & ridiculous company so irritated
I would like to make you aware of what is going on in store # 8025 Coos Bay Oregon on March 22nd 2017 @ 5:56 pm,I and a friend went in to order our meals, They took our order and I asked for our drink cups, I then went to the Soda machine and once again they have no diet cherry dr.pepper I’m not suprised, as they are always out, made me very angry . I asked why do they not order enough when they know it is a popular soda?
I got my meal set down and my friend wanted her soda also a cherry flavored one and nope the machine was all out of all cherry. so we settled for what ever we could drink. Then I had to use the rest room ……Oh lord please help me , the bathroom was disscusting, I then said I wanted corporates number to the young lady and the shift mananger brought it to me and wad telling me over and over he was sorry , I said please follow me , I took him to the ladies restroom , but before we entered I made sure no one was in there , we went in I showed him blood, hmmm I said do you not know about blood born pathogens, and told him to look at the filth in here, we exited and I told him if I were undercover boss I would either fire all Or I would of personally retrained all. He kept saying they did not have enough help. I told him there is only Myself a friend and 1 other costumer in here and drive thru only had a couple cars in there so why can’t this place be cleaned up.He kept taking orders to cars , I told him when its slow inside and your counter person is NOT busy he or she should be cleaning. All he kept doing is saying I’m sorry, I chose to eat at Burger king because I love my food there over Mc Donalds any day, , Something really needs to be done, I’m sick of the high priced foods, and crappy service , I have noticed our burger meat has gotten so paper thin we get more bread and condiments than meat, hmmm not cool to my opinion , would I recommend the burger kings here on Newmark or 881 1st. st Coos Bay not sure anymore, I do not expect anyone responding here do to reading others complaints , I hope they can do something about this, I’m really angry having to waste money for my meals and not being about to get the service I should get. If you can’t get these 2 Burger kings cleaned up then they need to be closed down , this has been going on to long. Thank you for your time I would really appreciate it if I could hear from you all please, Have a good day.
Hello, This is my second email. I wanted you to know about your Manager at restaurant 2743. I live in Roanoke Va. Her name is Dominique and she’s a fantastic Manager. She was so friendly and polite. I don’t usually email the Corporate offices. This person was so exceptional, I just had to. She was multitasking, like something I have never seen before. She was all over the restaurant, taking drive through orders. Cleaning up the customer eating area. Taking walk in customer orders. It was amazing! It was the best restaurant experience I have ever had. That’s why, I really wanted you to know that she is really something special. It’s been awhile ago, 7121 Williamson Rd Roanoke, Va. 24019. Store tel.# 540 362 2975. Please let me know that was commended, for doing a super job. Thanks! Gary in Roanoke Va.
I am sending this email in regards to store number 10897. they just remodeled this store a year or so ago and remodeled the parking lot at the same time. there are only two handicap parking areas and they are both on the west side of the building. I’ve been to this store twice between 8:30 and 9:30 p.m. and that have the West entrance locked. they say it is a security issue. the people that Park in the handicap area have to maneuver halfway around the building to get in the South entrance. this was poor planning for handicapped customers. if they have to lock a set of doors they need to lock the South doors and leave the west door unlocked because they are closest to the handicapped parking. this is just my opinion as a handicapped customer. It would be appreciated if someone would look into this. they lock the West entrance and don’t even let people know that the South entrance is unlocked. It seems that they would be afraid of lawsuits if a handicapped person would fall and hurt themselves needlessly. it would just simply be better for the handicapped to be able to enter the entrance that is just right there 10 feet from the handicap parking. Sincerely Randy Sayer
Can anyone at corporate tell me why some of your stores honor the military discount and others don’t??
The store in Strongsville, Ohio honors military discount and nicely displays a sign stating this. The store in Brunswick, Ohio (2 miles from each othe) does not offer this same discount.
It is embarrassing to ask for the discount while in the ordering line and be told ” this store does not offer the discount”
Should this not be a corporate mandate?? Either do it across the board or not at all.
Very skiddish on your part.
I went to this Burger King at 6003 S. Orange Blossom Trail in Orlando, FL. I received the absolute WORST service ever. I went to the drive thru and placed an order, the cashier was very rude never said thank you once. Once I got the the window I received the food and waited to check to see if my order was right as I felt it was wrong. And I was right the order was wrong. As I was waiting and checking my food she came back to the window and rudely said u have to move we do have a timer. Once she said that I just decided to leave. Stop down the road to continue checking and realized the order was alll wrong. I came back and told them my order wasn’t right she got upset because I wanted my money back. The store manager ALBERTO wasn’t any better he talked about how he’s been doing it for 10 years which didn’t seem like it. He came off disrespectful and impatient as well, didn’t seem to care and even let the cashier continue to be rude and irate. He doesn’t act professional at all and I really don’t think he should be the face of that company because that store in general is ruining BK reputation. I have several friends and colleagues who doesn’t go there at all mainly for the same reason. Orders wrong, rude staff especially Alberto the store manager. The only person that was very polite and helped assist me with correcting the order and even apologized was the cook name Winchelle. She was very nice and I hope she advance. Overall my experience was HORRIBLE and I’m not happy at all. I would appreciate it if someone reaches out to me. Thank you, Destiny W…
My family and I went though the drive thru at the slinger’ wi location, and to say the least had a terrible experience. Spent $20 on 2 whoppers, made 1 a meal and chicken fries. It was all cold and could tell the food was old. It was around 7 pm and they weren’t even busy. Now that’s only 1 of the problems. The second problem was the 2 men that were working (by the looks one man was the manager) were making very rude comments about us and our order that we overheard while waiting for the terrible food. This manager should not be a manager if he doesn’t know customer service skills. As a general manager of a restaurant myself having customer service like that….it’s no wonder they had no business.
I would just like to beg for you to bring back the chicken burger. I crave those and have been for a week only to find out tonight that they were discontinued for some grilled chicken sandwich. I’m very upset and beg you please bring it back
Every time I go to Burger King they are not using the broiler. They bake the hamburger patties in the oven. I have been told by several employees that they bake them in stead of the broiler. This is unacceptable by the corporate rules. This store is in Willcox, Arizona. Who ever owns it now runs a very poor restaurant.
Ok I am outraged!!! my daughter currently has a protection order against somebody and now shes being stalked, any way, come to find out one of her co-managers Heather Riley from the Bridge street Chillicothe Ohio location shared her and everyone elses schedule on facebook. nice to know she can go to work feeling safe……..
I’m so sick of your commercials with portraying men as children. This is why we see these crybaby so called men in our society. Social justice warriors (SJW). STOP PORTRAYING MEN AS LITTLE SISSY CHILDLIKE BABIES…DAMN CHANGE YOUR COMMERCIALS!!!
Sincerely,
A REAL RED BLOODED AMERICAN MAN!!!!!
To whom it may concern:
My name is James Lieb. My number is 573-528-XXXXX. I am giving you my phone number because I lost my my case number and I know you can research it with my phone number.
About two months ago, I made a complaint about the Burger location in Lansing Kansas. I’m not going to get in to what happened because you have it on file with my complaint.
I want to point out I have NEVER received a call back from anyone and I mean NOT anyone.
I learned that this particular restaurant is a franchise location. The owner did not call me.
I called back to Corporate at least 3 more times after the original complaint and asking that an area/regional/district manager or what ever you may refer to them as to get in touch with me and not a single person has called me back.
Well since it is very apparent that you do not care about me as the customer, I will take my business elsewhere from here on out, especially McDonalds. You have lost me as a customer forever.
Very Angry Jim Lieb
I stopped at burger king in a town called golden gate florida. Not only did they get the order wrong but the burger meat was burned and almost crunchy and the bacon was hard as a rock. i’ll never go there again and anyone I talk to will never go there. Its a small town and they were not busy so I don’t understand why the food was bad but its left a bad taste in my mouth and im done.
I love BK and dinning with a King certainly has its privileges. The King has always insisted that I can “have it my way” at BK and that WHY I keep coming back for over 40 years. My phone is 336-575-XXXXX. My name is Lee Brown, Winston-Salem, NC 27104. My wife had to get a got in PA, so I commute back and forth twice a month. We had to stop going to BK in Carlisle, PA because they want to charge us for extra lettuce, tomato or pickles on a sandwich. I spoke with a BK corporate leader today and he explained that such actions are a violation of BK policy. Please, when I am in Carlisle, PA I want to take my family to eat at our favorite restaurant — Burger King. But this store’s manager refuses to serve us in the BK way. Please get this store to treat us and other customers with the honor that BK is known for. Thank you.
To whom it may concern,
Corporate needs to visit this BK location: 2301 E Hallandale Beach Blvd, Hallandale Beach, FL 33009. It has lots of issues. Soda machine filthy. Ketchup empty and disgusting. Warm inside. Overall cleanliness. Floors dirty. I feel sorry for the homeless, but I don’t want to be eating next to them in a restaurant. Even though the service and food was good I would not want to return to this location. I have visited this location many times and things never change! Whoever manages this location really needs to be retrained.
I have been a customer at the Burger King at 50th and Powell in Portland Oregon for years. I drove a cab for years and I stopped there every day for breakfast. Two days ago, I went there for breakfast again. I ordered a sandwich combo and four cinnamon buns. I always get double bacon on my sandwich and lots of times it’s wrong and so I always check before I pull away from the window. As I reached into the bag I realized that this guy had put two of the hot cinnamon buns on top of my sandwich and potatoes so I went to pull them out and see if he would give me another bag and when I went to pull them out, they were dripping super hot sugar syrup or whatever you put on there. Dripping so much that I burned my hand and it dripped all over my car seat which now has to be professionally cleaned because it’s fabric. So I started to hand them to him and I said can you put these in another bag because they’re dripping all over the place and he reached out his hand to take them and when I put him in his hand he said, “you burned me.” And I just looked at him and I said, “what?” and he said again, “you burned me” and I said “I burned my hand and messed up my car seat on these things”. He said, “I don’t care you burned me” so I asked to speak to a manager but by that time I was really angry and I swore at him which was not the proper thing to do but/and I drove a cab and dealt with the public for over 40 years and sometimes customers get frustrated and angry. If you can’t deal with the public you should not be dealing with the public. At any rate I asked to speak with a manager who came over and the only thing she said was, “well you shouldn’t swear at him”. I said, “I burned my hand and messed up my car seat; I’m a little angry” and she said, “you want to go to the doctor”? Now I was really angry because all I wanted originally was another bag and the boxes cleaned off and I demanded to speak with either the owner or someone higher than her. The guy did come out and talk to me and he told me that people throw things at people at the window and do weird things and so they’re defensive. He also told me that it was hard to get people to work there. I get that and/but I did none of those things. This guy at the window was just scary and I don’t want you to send me any coupons or anything like that because I promise you I will not spend another cent at Burger King. Not only that but you know they say if you like something tell somebody but if you don’t like something tell 10 somebodies. I promise you I have already told more than 10 somebody’s.
I was in BK in Whitman, MA on Friday. I stood at the counter waiting. There were people at the drive thru but at the time I was the only customer at the counter. Finally, after a few minutes the manager Dan comes to the front. He doesn’t say a word to me at first, no greeting, nothing. Finally he says VERY rudely “Are you going to order something???” I was pretty put off. I said yes. He said what do you want? Again, VERY put off. I ordered a cheeseburger with extra cheese. He said so you want anything else? I said no. He said “GOOD!” (VERY rude, again)..walks away, then practically throws my food at me..I’m sorry, but is that how managers or any employee should be talking to customers? My sister works there and she was meeting me there so I could drive her home. When I told her what happened she went and told the GM. The GM told her that she didn’t see what happened so she has no idea…no one has reached out to apologize to me….
July 6, 2016 6:20 pm Went to Burger King at 235 NW 4th St. Corvallis Or, 97124 The manager Paul R stepped in from outside and looked like he had just woken up from a nap in the dumpster, The lobby was filthy, and when the cashier would ask the cook about orders he would respond with a smart a** remark. There was a pregnant lady waiting on her order and when it was finished the manager handed her the order with his body turned the other way, never looked at her, never acknowledged her. She looked at me as she left and rolled her eyes. I made a complaint to the day manager the next day and she said the cook had to work a double shift and was in a bad mood. She offered to replace our order if we brought in our receipt but my husband and I will never step foot into a Burger King again. Went to do the survey on line and never got a response, called the corporate office and was told a supervisor would visit that location and give me a call back. It is now August 16th and I still have not received a call. I now see where the crappy service trickles down from.
Horrible experience again from the same guy name Danny if I recall correctly from last year experience who is known as manager / general manager for his behavior who did apologized last year but seems it was fake since he disrespected me again couple of days back. My complain # is 10182564. I request someone top executive shall look into this and try to make the chain a better place to dine.
Today was one of the most disappointed visits to Burger King in Opelousas, Louisiana. Services were terrible and crew was very disrespectful. Drink machined were out of drinks and ice. The one machine that did have ice would fly out at you. I used to love going there but I guarantee I will never visit there again. I’ll go to Wendy’s or McDonald’s first. Also when we were leaving a gentleman walked in with an ice chest and singled for an employee to fill it. He got his ice before customers were served there food. Thanks from a used to be customer.
It is very disappointing how Burger King has changed in the last years, every second order in the drive thru is wrong or something is missing.
i just got back from a trip to Burger King and like usual food is missing -.- called the store and lady from the drive thru called me a liar.
Drink tasted like water no flavor
No fries
Wrong burger
Whopper with cheese and no tomatoes came with tomatoes and no cheese so what’s up with the old Burger King where u never had to check ur bag?
Texarkanas Burger King just lost a customer that’s for sure!!
I really enjoyed going to Burger King but now it’s just a pain everytime.
Burger King don’t care about their customer no more!!
I am very disappointed and I will tell you why. I visited Burger King in Grove City store #1174 on Broadway I had a coupon that said buy one get one free with reading the small print I understood that no limit amount was listed so I ask to purchase 2 (two)meals so I could get 2 (two) more but to my surprise I only received 1(one) meal and 1(one) free meal so I ask the cashier if he understood what I ask for and his reply was “you can only purchase 1 (one)meal with the coupon no more” Ok so now with reading the fine print I noticed that it said “coupon not valid with other coupons” not sure if that means with more then one of your own coupons or not. Anyhow the customer behind me had 3 (three) coupons and ask if she could use them all and the cashier agreed and let her purchase as many items as she liked. I feel this treatment is unjust and very unfair to other customers.
P.S. It took me gong through 3 different numbers on a recorded at corporate of the dept. involved in this survey and have been on hold for some 30 minutes already. Seems to me, there needs to be quite an improvement in this aspect of the Burger King corporate contacts.
This age of technology certainly falls short of customer concerns, not only at Burger King,
but almost any other company in business. The old-fashioned, personal touch has long
been gone and is quite irritating to customers. All we do is to be on hold, often times for hours on end.
Have visited the Burger King in Glenwood Springs which I have found exceptional
in quality. It has always been clean and food preparation very good compared to other
fast food stores. However, I have tried to reply to the survey, but the cash register
tape is always so blurred, one cannot figure out the numbers necessary to use. Called
manager, Jim Gonzales, who wanted me to call back and he could give me the
Survey Code #. Will try, but he was so busy the first time, he could not get to the register. In our area, it is quite difficult hiring personnel who will be with you for any length of time
which is probably the biggest problem for any companies up an down our valley. Along
with not always being able to be assured an employee is really a legal resident is another problem.
(Correction on Address from previous post) My son and I visited Burger King on 603 1960 West, Houston, Tx and the manager that I’ve spoken to was very rude and ready to argue with me when I called with a concern about my food we order. All he did was argue with me the whole time I was on the phone with him so I ended the conversation with him by hanging up on him. While I was on the phone with the Burger King hotline, he dialed my number but I didn’t answer the phone at the time because I was already trying to a address my complaint. When I got off the phone with the hotline, I called the number back that was trying to call me. I asked did anyone from this number called me and the manager told me yes I was trying to call you; he said that it’s stupid customer’s like you that complains, etc, etc, etc….. I was thinking that he was calling me back to apologize but instead in his unprofessional manner, he decided to call back to harass me which I found to be very immature and ignorant on his part. Usually I get pretty descent service from this location but I will not visit that location again. We started to go to Jack in the box instead but now I’m regretting that I didn’t make that choice.
I and my grandson visit this Burger King @ 12580 W 64th Ave. Arvada, CO on Monday June 6th 2016. The Manager: Maria Salazar was attempting in taking my order for two Combo Meals 2 Original Chickens. Maria displayed an attitude towards me and my grandson who was present during the time of my order. Maria was requesting what my order was again. I believe Maria was attempting to override the cash register she was using by swiping her card on the register with some confusion. Maria expressed a form of disorientated and exempted a form of frustration while I was attempting to communicate once again with her. Maria was attempting to speak with some employee behind the counter while I was verifying my order once again. Than Maria walked off as if she didn’t care! I told my grandson, let’s just leave and go too the Burger King up by the highway. That would be store # 10959. The manager at that store was really pleasant and gave me the name to the owner of the Burger King I had a problem with, and told me to contact Rob Kraft. I called Rob Kraft and left a voice mail message on Wednesday or Thursday June 8th or 9th to give me a call. I never received a call back until I attempted to call again twice on Friday June 10, 2016. The second time I called was around 4:30 pm and receive a call back from a person I’m not sure in his name which had to be Russ Capps or Kevin Mosaffa both are Project Managers. This information I received from an employee at the Burger King on 12580 W. 64th Ave. Arvada, CO. I don’t recall the person who contacted me was either Russ or Kevin who identified themselves as (Project manager for that particular store. The gentleman said he was with Burger King and asked me if I was John? I said no… my name is Ron and asked who am I speaking with? He told me who he was than I forgot the name.
I explained about the person at the Burger King at 12580 W. 64th Ave Arvada, CO. the manager who was taking my order at the time which I didn’t know her name was Maria and how rude she was. He asked in what way. I went into a short detail and explained this manager who is Spanish was rude and unresponsive and disorientated as if she didn’t understand the scope of what was going on and was unprofessional! This Project Manger had the edacity in asking me in what way she was rude? I said: Did you not understand in what I just said and explained to? He acted as if he didn’t care and did not indicate any remorse regarding that manager. He did tell me that there were two managers that are Spanish. I explained to him that she was a short woman with glasses. This Project manager blew-me-off as if didn’t care than we ended the conversation.
Note: The manger at store #10959 said that an employee who worked at the store had a problem with that Burger King and came to her store. She said: “The employee also had a problem with that same manager (Maria Salazar). I was also informed by an employee at the Burger King I had a problem with whom I requested information about Maria’s name and last name told me that a lot of employees had issues with Maria along with a couple of customers; accurse I understand that this is hearsay. I have had a run in with Maria through the drive in about 4 or 5 months ago regarding her behavior with customer relations dealing with my order in waiting for a long time for my order. I requested a refund and vowed that I would not return again to this Burger King. This store is close to me and it is sad I have to avoid this Burger King because of one of your Management employee (Maria Salazar). I will not continue to eat at this restaurant again as long as Maria Salazar is manager of that Burger King.
Note: I have given you as much detail in regard to these matters and it is up to you to take care of your employee. I understand that this is a franchised restaurant.
The B.K on 103rd street in Jacksonville Florida is the nastiest place to eat, there’s an employee the works the food prep table making the food and as shes making the breakfast sandwiches with her gloves on (lol) she puts bacon on the sandwich and breaks off a piece to fit it and then eats the other piece and goes and does it to the other food the whole time shes preparing food and never changes her gloves. I’ve reported it several times but shes still there doing the same thing, even got pics of it and they through their dirty greasy mop water out at the entrance door, so when you walk in its like ice skating, the head manager is rude nasty and racists. I’ve had several family members and friends apply with clean back ground checks and they never got hired but the the ones who applied at the same times who were African Americans got hired, there are no white people that work in this store day or night. The head Manager is rude to the white customers and nice and jokingly with the blacks, all should be treated the same, that’s not right if your gonna work in a position that deals with the public then you better have nice, clean, friendly, attitude and the restaurant itself reflects the same thing. Dirty nasty unclean and the Manager didn’t even know that there was a new item in the store and when I asked about she said they didn’t have that and there was a BIG picture of above her head and when I walk off she yelled at one of the employees to take it out of the freezer. This is daily issue.
i was a manager at 637 rice rd lees summit missouri 64086 and i quit on the 25th because maranda said that the 20-25hours a week that i was doing interviews hiring and filling in when needed, i would not be paid for, her exact words were (well thats your fault for doing it) her managers are only allowed 40 hours per week, if we went over she would adjust our hours back so we never got paid for more then 40 hours per week.
At this point i am owed $800-$1000 for the hours i worked. i will be contacting the missouri department of labor on the 28th at 12:00pm
Burger King service is never the same each visit. I live in Saint Paul Minnesota about 3 blocks from the BK on Rice Street and Larpenteur Avenue. First off, the Whoppers are always so sloppy I have to wash my hands twice while eating this burger. The mayo and ketchup are always over proportioned. Second off, the fries are rarely fresh and the onion rings taste like rubbery salt most of the time. Now, on to my main complaint. Today is April 23rd, 2016. My wife, myself, and our 19 month old son stopped at this location for breakfast. The manager of the store was very rude. My wife was placing our order using a coupon from the mobile app. While she is showing him the coupon code and telling him what we want he rudely interrupts her, with an attitude mind you, and asks her if she has the coupon code WHILE she is showing it to him. Then he spends 2 minutes just staring at her before entering in our order. Again with an attitude he asks if we are dining in or taking out. She responds with dining in and he rolls his eyes at her. Now at that point I am standing there almost ready to say never mind we will take our order somewhere else and enjoy breakfast without an attitude, but my wife urges me to pay and that’s the end of that thought process. As I am handing this guy my credit card he snatched it out of my hand. I say to him “you know when working fast food it is never ok to have an attitude” and he stands there arguing with me about not having an attitude while having an attitude. Now the entire time we are sitting there eating out breakfast he keeps glaring at me from behind the counter. When I go to refill my soda that I got in place of the coffee he starts talking about how if he wasn’t on the job he’d have me outside stomping the ground into me. All this is doing at this point is making me want to walk behind the counter and beat this guy in front of his employees. This is unacceptable behavior of any manager regardless of what kind of business they are a manager of, and this will be the reason why McDonald’s will be getting my business from now on even though they are further away from Burger King. This location needs a serious looking into. This manager will tempt the wrong person some day and it will be on the hands of his superiors for not stepping in and correcting this problem.
I visited a Burger King in Mission Ks. on Johnson Drive tonight about 20 minutes ago (9:45pm). I purchased 2 orders of 9 piece chicken fries and a cheeseburger. I spent almost $8.00 and had to throw the ENTIRE meal in the trash. It was old and extremely HARD. I couldn’t even bite the chicken fries with my teeth – No exaggeration. The young lady that assisted me in the drive through was pleasant but had to know she was giving me old food. The Manager was apologetic and offered to cook me fresh food if I returned but I want a refund. I do not live near this location and I do not plan to return. What do I need to do. I did not even get a receipt.
i wk@BK in omaha ne i was wkn@BK in council bluffs ia till march 31st then started wk@BK in omaha ne they havent switched my pay to 9.25 hr yet wat can i do?
Hi my name is Ashley Hairell I am currently a employee at burger king on 1581 Poole Ave Yuba city CA I informed my store manager David Collison that not only had I gotten a position some where else but I would like to continue working there he said he would work around my my other jobs schedule since the position I was originally hired for was no longer available this evening 4/14/2016 I informed that my supervisor had put on the schedule for Friday at my other job therefore conflicting with my schedule for burger king for Friday 4/15/2016 David Collison store manager of burger king located at 1581 poole ave stated so your not gonna show up for your shift I proceeded to tell him that my supervisor for my other job had already left for the day and proceeded to ask him what I should do I also told him that I had the schedule for my other job and proceeded to give it to him in when stated very rudely that I am tired of having to work around peoples schedules so you need to pick a job not only do I find this very unprofessional and rude but I do not think a store manager should be allowed to speak to their employees like the way he spoke to me considering I did not get rude or out of context with him
Hi…I am contacting you to ask you to consider ccoming to Mt. Gilead, Ohio to check our village to build a Burger King in our village. We need another fast food restaurant in our community. Since my favorite place is Burger King I would love to show you around! I believe we could make it a profitable place. We need a place with good food and great service! Please consider looking seriously at our village! Thank You!
I work at store #2958 in Hammond la the store manager chanta spears saves her cooked breakfast food and sells it to customers the next day this is very nasty and unsafe this could make someone very sick and even kill them I reported it to my district manager and hr manager and they said they would talk to her bout but I feel like more should be done about this this is very unsafe and unsanitary
as long as it is held at proper temperature, it is not unsafe. Re-heating must follow leftover heating procedures….165 degrees and maintain that temp for a minimum of 15 seconds.
Reguesting W2. – 2010. Please
Requesting 2014-2015 W2 forms
I am a coach at Delta Charter School. We were leaving a basketball game, Jan. 22, and stopped at the Delhi, LA., Burger King to feed a hungry group of players (about 25) around 9:30 p.m. The people inside Burger King saw us pulling in on the bus and locked all doors (with customers inside). As we were pulling away, we saw the burger king employees unlock the doors for smaller groups of patrons. Be certain that our group will never attempt to stop at any Burger King in any town and we will be sharing the fact that Burger King is not accommodating to school groups. It is pitiful when a franchise hires such poor employees who see the potential for “little too much work” and lock the doors against potential patrons. Hello McDonald’s. Goodbye Burger King. Be sure that we will be sharing this information on all media that we can as well.
This is f-ed up. Use your video phones next time to capture this evidence. I’d probably do the same thing and go back to the same BK just to see iftheybdonit again.
Would like to become a preferred vendor for the exterior & interior signage needs for new locations. Who do I need to contact to obtain that information?
I want to know how to sign up a family for your adopt a family program…you guys had a party for 3 families I believe at one restaurant in great falls mt yesterday at 2pm to 5pm…it was headed by Carlissa and Wendy…mamnagers at this store at the 10 th av location…want to know if this is a legit thing since I was a patron there at the time and gave one of the families some money…you can contact me at 406-217-XXXXX
…text preferred and I can return your call…If I get no response I will go higher up the chain and take necessary legal actions if required…thank you….
Please be as kind as to forward this to your Operations or Maintenance Departments
Dear Sirs and Madams,
To whom it may concern
Through this letter, our company Black Velvet Seal Coating and Paving extends its warmest greetings.
We are a leading company in the state of New York, situated in Glens Falls in the field of high quality and value seal coating and paving and we have been in business as of 1992. With a solid reputation of excellence and service.
Our service include yet not limited to:
Paving:
Driveways and parking lots
Commercial and residential
Developments and subdivisions
Repairs
Removal and replacements
Hot crack filing
Seal coating
Since your company has an outstanding reputation we wish to establish business links offering our services. We have the certifications as well as highly trained personnel in the implementation of our services.
If you want to count on our services please contact us by phone or by email, we will be happy to serve you and answer all your questions.
Kindly note: Free quotes always given. Workmanship is guaranteed.
Orders placed now until end March 2016 will receive a 10% discount
We do the whole of USA
,
Sincerely,
Denis Kramer
Black Velvet Seal Coating and Paving
Telephone: 518 210 XXXXX
BURGER KING
STORE #49
380 EAST MERRITT ISLAND CAUSEWAY
MERRITT ISLAND FL 32952
321 452 8846
in my previous comment i forgot to mention the 2 fast food workers at this location
general manager —CAROLINE WARD
crew chief—RAMON CARTER
like i stated-in my previous comment—these 2 workers put so much effort in their
work, somebody at burger king headquarters should be notified and reward them.
this is the second time in 2 weeks that we could not get service at one of your restaurants. our family loves your burgers but I am tired of getting disrespected and not getting the service of getting our food. last week we were told that they did not have the burgers we were asking for but they were on the menu. this time my husband watched a car in front of him get their order then when he went to place our order for a family of 3 that they were closed. the recording was in Spanish we speak English. Now if the store was going to be closed you need to put a sign up and say that … not let others get food and decline my husband. All you gave us for the trouble last week was a freaking coupon for a whopper that is not going to cut it. You are going to be losing my business and I will be going right now the street to McDonalds.
Call corp if nothing is done sue for discremenation.
Beth, I feel your pain. It’s not just your location that has crappy service. Here at my location in Florida customer service is at the bottom of the priorities. It is horrendous. As of today, I will never buy anything from Burger King. Their food isn’t that great anyway and the service sucks.
What exactly does” your comment is awaiting moderation” mean?
Fred, we hold all comments until the moderator can look them over and edit out sensitive information, as well as deleting spam comments. 🙂
Head Quaters of Burger King Corporate Name Carrols is located at 968 James street Syracuse, New York 13203 and the number is (315).424.0513…. I worked for the company to and just got terminated on 11/05/2015 and they said the violation date was on 10/28/2015…So I’LL be contacting their human resources department in the morning….but hopefully this information is of some help to you all…….
is this the number for resource number for any burger king i worked 28 hours like different days first day at work was 01-18-2016 just yesterday 2/09/16 i got paid my first pay check i only got paid for two days my manager been ignoring my text he stil owes me 19 hours
Hello my name is Cassandra, I went through a drive through at one of your locations & the woman that took our order at the window was very rude & disrespectful. I am very upset with the way she handled our order & especially in front of my children. I called when I left to speak to the manager & turns out she was the manager, being the manager of a store myself that is not the way to treat your customers. I feel very discriminated against & I will not stop until this problem is resolved.
I visited with you location in St. Cloud MN. My order was prepared in correctly though it was taken correctly as my receipt reflected. I returned and asked to have my sandwich remade and was treated rather poorly.
My burger wasn’t warmed up just put together with a pre-cooked burger and cold cheese, wrapped and given to me. I said could you haven’t warmed it up? The cook said to whom I presume was a asst manager? I hope the “N*****” is happy now? I threw the burger onto the kitchen floor and the person who I once again gather was the assistant manager said to me ” Go F-yourself”
This type of behavior will not be tolerated by me, nor shpuld I or anyone else have to be spoken to like this in one of your establishments
My letter to Burger King on Facebook
Dear Burger King
On Sunday, October 11, 2015 at the restaurant at the intersection of Hodges and Atlantic Boulevard (13180 Atlantic Blvd) Jacksonville Florida 32225 .At this restaurant I had to use the facilities
(Restroom). The restroom was completely nasty look like it had not been cleaned in years. It was so bad that Mr. clean himself would wear a hazmat suit to go in there to clean the bathroom. The sink in which you would use to clean your hands was turning brown/black from not being clean over a long period of time and you don’t want me get started on how the toilet looked. Also there were no signs in the bathroom telling the employees to wash there hands so I can only imagine if they clean the bathrooms like their hands God knows how many people are getting sick from this damn place that the movie saw was filmed in.
Sincerely Feeling Nauseous,
Turd Ferguson
PS dictated but not read
I was very shocked, I visited the burger king store in Minnesota 108 9th Ave Cir S, Princeton, MN 55371. I 1st got up to the counter and all the employees gave me a look and then continued there conversation, (I think I was interrupting them). Finally someone from the back (10 minutes later), came up to the counter ask for my order, I had order 2 kids meals and a smoothie…took a bit, my order was sitting with the smoothie between the bagged kids orders. Then the window person reached into one of the bags took out the French fries and put them in a drive thru order…Yep, they had to make more fries, now think the smoothie is sitting between the 2 kids orders. I had to wait for more fries to be made…oh, yes, they now have taken the fries from the other bag..to give to a drive thru customer. Finally, the new fries were done and got my order..well now the burgers were cold..remember the smoothie it was sitting between the orders. I asked so, if I had gone thru the drive thru I would have gotten my order right away, the counter person and the manager looked at me and state our drive thru times are the most important to us. So, counter customers are not? They stated that they are timed on drive thru not on counter. Is this the way to do business…so the kids ate there fries and would not eat their burgers they were cold. I called and attempted to talk to the manager and was hung up on. Poor business decisions and poor management…
We go to a Burger King occasionally but if you watch them add the salt to the fries it is absolutly appalling . They pour that salt on like it is coming out of a rain forest, I always try to order fries with no salt but still as you eat them you have to keep wiping the salt from your hands . It just disgusting . Is there no training for these people. Anybody with a 2nd grade education would know better. If you want to maintain your business get some supervision. DH
i had a very bad experience with burger king on rolling rd in baltimore md…in town on business…i order my food through drive thru. while i was ordering my food it was alot of playing in the background…came home…i notice i was missing food.So i called the store..The manager hung up in my face…NOW I WENT TO 0 TO 100 REAL QUICK….i keep calm called back twice they took the phone off the hook….i waited for 30 minutes called back…The manager answer the (i guess he realize he was wrong and decided to talk to me).after he gave me 3 different names..i will never eat at a burger king anymore…the reason why is this, the managerment team u have to lead your stores are rude, nasty, and have poor management skills..i ordered alot of food..TO BE DISRESPECTED by one of your management staff ( am shock ) the store info : customers please beware Burger King #2980 6807 rolling mill rd baltimore md 21224
same experience with ANN the morning manager at 14 Pearl Road. Brunswick Ohio. You could tell she had no respect for the company she works for.
The Burger King number 728 on Groesbeck Highway is one of the word Louis Burger King I’ve ever been to
Your restaurant in East Stroudsburg Pennsylvania needs all new training or new employees… They did not take care of a wet floor properly. I came in and fell, Busted my elbow and hip. Nothing is broken. But I’m sore as hell. No one even came to help me off the floor. My clothes were soaked. I had to yell twice before anyone even looked at me.. They didn’t handle the situation correctly at all they practically blamed me for it. They did not fill out an incident report or anything. They didn’t even comp my meal that I still had to purchase because my husband is in the hospital and he was craving burger King. didn’t ask if I was okay.. Or offer me a seat. I was shaking like a leaf. This happened on September 12 around 430 pm.. My body feels Ike I was hit by a truck. If an elderly women had fallen like a ton of bricks like I did. The outcome would have been so different. I will be contacting a lawyer. This burger King should not remain open. I actually get sick everytime I eat there. So I usually don’t. But like I said my husband was craving it and since he’s deathly Ill I did him a favor.
Just wanted to let you know about one of your stores in Glrndale. Az/ #9242. You should be very proud of the way the employees treat their customers. This has got to be one of the best Burger Kings in the country.
They are so clean, the stores floors are always immaculate . the tables shine and the employees polite, neat & love where they work. I love going there and they make my Burger Just the way i like it. Toshia & Maria are so full of life, they make you want to stay. and visit . . I’m so glad that this particular store is in my neighborhood.. I would like to share it with everyone. Thank you.
Best wishes & God Bless
Patricia Moses
Store#18043 200 W Irving Blvd Irving Tx 75060 every time i have gone to this location they’ve made it am unpleasant experience! I went to another BK first but Internet was down & i didn’t have cash. So i drove across town to the location above. I asked for 2 orders of chicken fries, 1 value fry, 1 value onion ring, an apple pie (which was smashed when i opened it like someone chewed it & spit it back into the box) & a value sprite. So when i finally got to the window to get my food i asked for 4 bbqs 2 for each chicken fry & instead of the guy telling me i only got 1 chicken fry. He got an attitude & told me he had to charge extra for extra sauces. Finally i guess the manager came over & i explained i needed 2 sauces for each of my chicken fries. So she shows me the receipt & says well you only ordered 1. I was so irritated by this point that i drove off! I’m 8 months pregnant & starving at this point. I tried to call up there to talk to manager after i got home. I set my 4 yr old down with his food. Called the BK yes i was highly upset i let a cuss word slip. The woman says i can’t talk to you if you’re going to talk like that so i corrected myself. & went on to explain everything & the woman hung up on me! So i called corporate. Btw when i pull up to those drive thru radios i make it a point to speak clearly & loud enough to be understood. For some reason this location gives me attitude & problems every time!!! I hope this issue gets fixed!
I stay not too far from a Burger King and I have visited the store sometimes. A few times they have messed my orders up. So a couple of times I I have returned to correct it and the manager always acts like there was no problem. This burger King is off of wilkinson Boulevard in Charlotte North Carolina and the daytime manager seems very incompetent and unprofessional. The service isn’t like that all the time seems to me is it doing the lunch time.
On August 22, 2015 at around 5:00 pm we stopped at a Burger King on I-25 Business Route in Las Vegas, New Mexico. The tables were all grimy and just plain dirty. The women’s restroom was so filthy that my wife refused to use it. And, of course, the air conditioning was not working. The French fries left a lot to be desired too.
Over the past couple of years we have experienced a consistent decline in the quality of BK food, service and cleanliness of locations. After our experience Saturday we have decided to take BK off our list of places to stop when we travel or just want fast food.
Adios.
my husband works at the paintsville ky store or should I say did!! however after our vehicle caught fire Saturday and he had to call in Saturday night cause he couldn’t make it in on Sunday he was told he was fired! company policy states you have to receive a write up then termination.. not one write up was ever received and they replaced him by Sunday morning!! he needs his job and questioned why he was fired but the on duty asst manager was told by Paul church that they were told any call ins on weekends are automatic fired but my husband was off the two days prior to Sunday so how was he suppose to know let alone now was he suppose to go to work? only vehicle caught on fire with myself and our 3 kids in the car.. I have also complained about a manager and her husband and two friends inside the bathroom after lobby is closed doing drugs or the same manager sits on the phone all the time and ignores customers and yells at the employees.. but no one will do anything about her!! if my husband takes his job back or is offered it he wants the hours he had back.. 7-3 m-f
I was at the burger king on Moreland, just siting there and eating, when one of the employee’s came out with a gun and start fighting another customer. I couldn’t believe what I was seeing. I advise anyone with sense not to eat there. I value my life to much to lose it over a burger.
My name is Daniel I have worked at your New Burger King store at Lane Allen road in Lexington Kentucky I have worked this job from the time the store opened in January and have been the broiler cook I have an am the on who has been doing all the cooking of t food burgers ad so on yet to have a few employee that at time mess wit me I get along with them well yet when I feel I should be able to word my self on some maters have been told in way I don’t have a right yet I see who he favors and so I have let it go yet like today I was sent Home yet this was uncalled for and yet I am fed up with this manages way as of telling m I can go home and not come back if I don’t like it I am fed up with him holding this over my head like a doggie bag Managers name Jocko he can really be rude at time’s this see as uncalled for and feel that my rights to speak have been ban I would like to see something done in this mater if I a to return back to this job he needs to come to reason with me on my terms thank you
I worked at BurgerKing #3812 from July 11- July 16th. I was supposed to work July 20th but when I showed up that day they had changed the schedule and took me off , without informing me anything . so after that day I called and left voicemail everyday and never heard a word back . I recently went up there August 4th and that’s when she finally told me that I had been fired because an assistant manager had told her a lie but I still wasn’t informed of any of that . I worked over 20 hours total of my days being there and I went to pick up my check today (August 7th) & it has on the check I only worked a total of 5 hours and 25 minutes and my check was only $35 . this was my first job and I knew nothing I feel they took advantage of that but this check is unacceptable . what do I need to do ? because they cheating me out of my money I rightfully deserve and I’m 8 months pregnant
Assaitiant manger at #170 store. 1109 west faris rd Greenville sc 29611 selling her kids addarol to the employees
to whom it may concern I Antoinette Blakley attentended the Burger Kings at 2807 Panola Road in Lithonia ,Ga phone # 470-545-0417 . I purchased foood for myself and grandchildren I had 6 children with me 10 and under the younges two where 4 years of age. After the finished their food they proceeded to go inside to the play area jungle gym they were inside for ten minutes when I noticed one of the workers a female young thin girl and a male with long hair i believe a white sleeveless top and jeans i think he protrayded himself as a female , they went into the play area and the worker walked inside to the left corner of the door and the male walked in also and procedded to do an inapporated booty dance in front of the worker and by the time I approached the door they was coming out and I said that was inapporated to do when kids are inside and the male started cussing and making threats say hes from Detroit and walked toward me saying what he would do to me and walked to the side door by the drink machines cussing and calling me cuss words and saying what he would do to me. No manager came out to see what was going on the workers behind the counter was saying i heard it but no one came out while i was being treathened . i called the police as well as i spoke to two of the managers on this was Saturday August 1, 2015 at or around 1:30 pm CAD # 2015-415295 Office Alicea #3206 i will fax a report Monday August the 3rd 2015.
Hello my name is Jonathan Murphy and I am a former employee that would like to return to working for your company I was placed on the do not rehire list at the 1430 east and 3300 south store in salt lake city utah I was informed I was on the no rehire list by Arturo the manager at the 283 east and 3300south store. I believe I was wrongly put on the no rehire list I was hit by a car heading into work and due to Injuries I informed my manager that I could not work I found out that the manager placed me on the no rehire list so because I was injured and could not physically work I am being punished for something I had no controller over I would really like to come back to work for the burger king company please take me off the do not rehire list and please give me an opportunity to show why birding me back would be beneficial to everyone my name is Jonathan Murphy 385-299-****
Just got back from burger king now twice within two weeks and milk shake machine broken when I know their short of help this always happens.
Why are you advert. an item and telling these people this XXXXX.?
BRADENTON Florida 14 th street
I really enjoy your restaurant an the service is fairly good but i would like to suggest a ideal on a sandwich. In which u incorporate your zesty sause on to the Whopper sandwich i believe it would be a very tastey i have tried it myself already i thought it was very good. Thank you. Ps. If u do this is there any compensation for me just wondering Thank you very much .
Thank you Michael Scott of Vicksburg, Miss. Burger King.
He made our stop something out of the ordinary, friendly, prompt and a welcoming smile.
We engaged him In conversation as he was working to tidy the area. Found we had both lived in Chicago and Birmingham, all the while he is interacting with the other employees in a more than encouraging way and never a harsh word. He didn’t have to, his actions lead the way.
P.S. Keep the chicken, Apple, cranberry, blue cheese salad, rivals any restaurant salad around. Delicious.
Great stop, S. Hipp
I tryed the new pulled pork long sandwhich today and wen i got it home it had on it a table spoon of pork half of the bread wa bare. I called to complain and was told that this was the amount thy were told to put on the sandwhich. It looks nothing like the pictuer on the add, very deceptive. The burger king is in brownsburg in…
Burger King owned by racist Jews and the APAC anti-white corporate wh**es. I will never eat another whopper instead I will make your stocks fall you anti-white racist creeps.
I was at Burger King in Laurens, South Carolina. At first I was going to McDonald’s every morning then I changed it up to Burger King. I ordered the 2 burrito combo & when I went to pay for it the registered was freezing up and I told Gwen the manager that I had to be at work. She went to the back and gave me change and I didn’t receive a receipt. When I got to work and was ready to eat my burritos they both was wet so wet that it tore the paper. My supervisor let me go back to replace it. I showed Gwen the manager the burritos and she tells me that they are wet because of the peppers. That is so untrue because I have ordered burritos before and they have never been wet. Then she proceeded to ask me for my receipt, I tells her you remember me because I was just in here and I didn’t get a receipt because the register was down. I told her I wanted to replace it with a croissant and could she also replace my hash-browns because they were now cold. She told me that she could replace the sandwich but not the hash-browns. I told her that wouldn’t make sense for me to eat cold hash-brown with a fresh sandwich. Then she said alright with an attitude gets upset and jerked the bag out of my hand and tossed it in the trash can. Usually when a restaurant messes up on your order they replace the entire meal without question it was only hash-browns. There was no excuse for her jerking the bag out of my hand and being rude toward me. She never apologized for what happened and I go in Burger King every morning. I guess I’m going to start back going to McDonald’s where I get better consumer service!!
So, I used ta work there but I did not ever get my raise after at least 5 months so I just did not work there anymore Bellevue Washington. So yesterday I went ta get my 10 piece nuggets and some guy who looked ta be in training for a manager was totally rude and was very unprofessional and was not wearing a name tag and told me ta get the hell of the store. I left cause he is not Fay the main manger. He was mad cause I told him that he is not me and that my name is LordJer and I am the King(Deuteronomy 17 verse 15 through 20) anyway Joshua 22 verse 34! and he had no idea who he was talking ta!!!!!!!!!!! I told him he should shut up before I wash his mouth out with zest soap (sauce soup) y cause 1 Corinthians 13 verse 9 (onion ring sauce)
So today my grandmother had visited your location near plano not sure the exact store number. Either bk11289 or 20023. The employees along with management where completely rude to my grandmother and also refused to give her the order she had paid for. Showing her receipt all she got was attitude and disrespect! I am in total discuss on how she was treated!
deland BK south woodland poor customer service rude mang waited 10 minutes for food which was not right then told there was an additional charge to make it right because the counter person did not get it right tray was shoved at me after waiting 10 min for my so called fast food short hair mang lady needs customer service training i watched her roll her eyes at several other customers BK has went down hill over the years i been going there ever since i was a little kid getting the crown hoping it would get the way it use to be so i could take my grand kids and have the same experience i had but it don’t look like it will ever get back to that ….
On June 02, 2015, my family and I went through the drive thru at your 1733 Line Ave, Shreveport, LA location. We ordered 5 number 1 meals. The woman taking our order told us our total was 31 dollars and something. I don’t remember the exact amount on the change portion. When we drove up to the first window, the woman claimed they were having a contest to see who could sell the most cookies and did we want to buy 2 for a dollar. We agreed. She then told us our total was $34.54. I pulled out 2 twenties. My husband handed her the 2 twenties, and she gave us back $5.46 with no receipt. We pulled up to the second window and I asked my husband to ask for a receipt because the totals didn’t sound quite right to me. The woman at the second window said she would straighten it out and got us our receipt. On the receipt, out total was listed as $33.07 not what the woman at the first window told us. Apparently this burger king is running a scam to collect extra money from customers who aren’t paying as much attention to detail as we did. They only gave us a dollar back from the $1.47 they robbed from us. I’m not upset about the amount of money. I am obviously upset that this is happening in my city to unsuspecting customers. And we were so busy trying to make since of the differing totals at the drive thru that we didn’t notice they only gave us 4 of the 5 drinks we ordered.
I frequent bk at 14th & 65th Brooklyn 4 to 5 times per week. I want you to know the bathrooms are always filthy with urine on the seat and floor. Time before last I actually had a dead fly in my coffee! This last time the manager made false accusations against me when I entered and told me he doesn’t care if he loses my business!!! I will be taking my business elsewhere from now on. You lost a good customer.
Good job bk love you #5128 & #228
This transaction resulted in having to close a bank account because of fraud charges to customers debit card. Customer was Over-charged AND did not receive all food items. A 2nd transaction was charged without customers knowledge, or approval, resulting in bank fraud dept closing account to stop more fraud charges.
Local manager doesn’t think it is serious and offers a value meal. Says district manager will call but nothing in a week so I made a webpage detailing all events and uploaded receipt and dash cam video (uploaded to Youtube) to show all audio as manager claims their security cameras have no sound. Well ours do so you can clearly hear no mention of a 2nd transaction being charged.
Link to webpage with all info:
This is not a valid way to contact hr you push the 1 like it says and then it tells you that its not a valid selection. How do I get a hold of corporate hr
Yesterday 4/11/15 at 6:01pm my husband, my son and I stopped at BK for dinner, This has been the first visit since our last incident. total meal cost $23.64 If you should choose to refund me or give me a credit for my meal that was wrong and the horrible customer service and experience, I want to be able to use it at another BK in Clermont.
We pulled in the drive thru and there were no cars in front of us. only 3 cars by the lobby. It was 6:03 when I started to record our experience once again, this is incident #3. Please view video attached. let me explain:
We pulled up waited 3 minutes, no one acknowledged us, ( no please wait I will be right with you, No one moment please) 15 minutes went by no one in front of us 1 car behind us we all are blowing the horns to get attention. Nothing. so Finally at 6:16 the guy came on and said can I take you order? ( no apology for the wait) Joe (husband said) we been here 16 minutes and no one answered us or acknowledged us. The guy then said I’m sorry my headset was off, he didn’t know we were there. we gave our order. pulled up to window, My husband asked his name he said Raul and was asked if he was the manager he said yes. Joe explained that we always have trouble when we come here, Raul said that he was counting money, Raul showed no sign of understanding as you can see all he could do was just smirk and smile and slam the window shut to take the next order, no compassion for anything, We get our order Raul never apologized again and never showed any remorse, they screw up the order we asked for ketchup only and I got mustard and pickle and NO Ketchup. Joe got out went back to the window cause they messed it up which may have been on purpose cause we were upset about the customer service which there was none of. The girl said we will bring it to you, we said no we will wait here as im not going to wait somewhere else while everyone else is getting their orders, we waited long enough. cars were getting by and we moved to avoid getting hit. My husband told Raul that we were recording this experience and we were sending it to you, he said” all come on man Stuff Happens” laughing while saying it. Didnt care that he was being recorded. He said to move out of the line, manager continued to laugh and was laughing with the other employees while we were waiting for our order, the other 2 employees that were working there all turned al looked at us and laughed. Joe said your a manager and your laughing at me really! The manager said laughing ” These girls in here are going to call the police” Joe said please do. . So we pulled around to the lobby door. We waited a few. I Brandy the Wife went in to get my order and it was sitting in a bag on top of the counter where the lobby sandwich orders go to be served. They never had any intensions of bringing my order to us. I cant imagine how long we would have waited out there for it. I went in and one of the girl employees grabbed my bag of the shelf and handed to me laughing and said “hope you have a good day” and I walked away and didn’t say thank you as What Would I thank Them for, My experience was unprofessional and they had no understanding or compassion for our displeasure with the service and attitude, they all thought it was funny, The Manager looked like he just woke up. Raul didn’t offer a discount off our meal or any sort of refund for the inconvenience which he took blame. I thought ” If you were counting money you would have heard the 2 cars in line blowing the horn and not to mention the 3rd car that pulled in and pulled back out cause they didn’t want to wait any longer as well. We got home and I opened my burgers that had the mustard and pickle on it, when we complained about the order, I got my burgers and they wiped off the mustard and took off the pickle and put ketchup on it, I could taste the pickle juice and the mustard that how I noticed that , that’s all they did was wipe off the mustard and took the pickle off. I work in food service and I know cross contamination as they should too, they don’t know if I had a food allergy and allergic to mustard or pickles or if I eat it cause it makes me sick or cause health issues, NO COMPASSION ,Very bad customer service. That whole crew needs to reprimanded for lack of customer service and the manager who is to lead by example needs to be demoted and I deserve to know the action taken against this crew for their unprofessionalism. They are giving your BK store in Groveland a Bad Review. We said last time we were never going back there. it has been a while since we did, we thought maybe they corrected the problems, I guess we were wrong as this was the WORST experience yet.
It would be nice if there was an actual email address to send an email to someone instead of trying to complete a not so user friendly form. I work in one state and live in another and it is a real pain to try to use. My complaint was never sent. I am going to post it here, maybe I will here from someone…eventually….
I visit this one particular BK because it is close to my job despite the fact that I really can’t stand the customer service received from most of the staff there. Most times, I go through drive thru to place my order. The young lady that takes the order obviously hates her job and you can hear it in her voice. The reason for the complaint today is due to the treatment that I received from the manager this morning when I called to inform them of my order being incorrect. I did not get his name, I am not really sure that he said it when he answered the phone but I am sure that information can be obtained. I place the same order every day, number one with ham and cheese only, crispy hash browns and orange juice for the drink. I have no problem waiting, if need be however I do have a problem not getting what I asked for so I called to inform them of this. Once I informed him of the situation he just apologized like that made everything okay. No sir, I am hungry and I can’t eat this! Then he asks if I am working tomorrow so he can replace the hash browns? I work Monday through Friday so his suggested solution is for me to come Monday and have the hash browns replaced. I am not satisfied with this. So, I will have hash browns but no croissant sandwich? I did not say this to him, he asks if I wanted to come and have them replaced and I told him not really because I was at work and needed to be working. This is when he loses his cool and gets an attitude. He tells me he understands my situation but can’t have them delivered to me but if he could, he would. This really upset me. I find it highly inappropriate that he does not know how to find a better solution and then to get an attitude with the customer because his employee did not relay the order correctly. I have lost my patience at this point and asked him if I come Monday is he going to replace the meal because I am not eating what I have; I am just going to drink the orange juice. He reply is yes, he will replace the meal and then hangs up on me. There are other restaurants that I can get my breakfast from in the morning however I prefer BK breakfast that being said I have a real disdain for their customer service!! I look forward to being contacted by someone regarding this issue.
The location that I visited was 1218 Veterans Pkwy Columbus Ga 31901 at 7:31 am
BK#1325
The form is not user friendly for me due to the fact that I live in Al and work and Ga
I am so sick and tired of paying too much for a meal that’s never right, the meat taste like it’s frost bitten, “yuck” I order a xl bacon cheeseburger with onion rings on it the burger looks like a pile of slop and has nothing on it, I called the store and complained, I got a smart excuse, and no resolution, then I called the manager James Boyd, an he hung the phone up on me. I have asked for several items to be added and I always get the excuse, “we don’t have a button for that” but, the slogan is ‘Have it your way. But I never get it my way or get it right. So sick and tired. I am starting a petition against the store’s, its not right for our money to be taken and no food given. Gadsden al. Just needs to close store#469, cause no matter how many facelifts they get the food,service,and store still sucks. MAD. $12.50 for some mess I just threw in the trash!!! Smh.
I had ten dollars stolen from me from BK by a BK employee. The employee refuses to give me it back. What do I do? With the little money I have and going to college, this is the last thing I need.
CEO: Bernardo Vieira Hees
CFO: Daniel S. Schwartz
COO: Flavia Faugeres
As a loyal Burger King customer I would like to ask the CEO,CFO,COO a question?
Have you seen the latest commercial you are running on T.V.? If you have not, then you need my help more than you think. You can reach out to me at Ne****@msn.com.
I will wait for a response before, I start to blog about this commercial.
BK location 9201 South Dixie Highway, Miami. This BK is located next to Trader Joes. Customers park in the BK lot and walk over to Trader Joes for groceries. I did the same ONLY because I was going to go pick up some food on my way out so I justified my parking. I also saw other customers return to their cars after picking up groceries from TJ’s. Exactly 14min later (I know this because I have a text message with a time stamp once I arrived and when I left the TJ’s), I return and I realize my car has been towed. Of course I am extremely angry. Is this really fair, is this necessary??? People shopping at Trader Joes are trying to feed their families. I find out it’ll be over $100 to get my car back. The manager said no one called to report it. The tow company insisted someone had called. It is very suspicious to me. Who authorized the tow?? In fact, the tow receipt states the call was made 15min BEFORE I even arrived to the BK and parked. How did they get a call on my vehicle when it was not even in the lot? The time it states that it left the lot, was AFTER I made the call to the tow company to ask if my car had been towed. I think someone at Burger King is working with the tow company to get cars towed out of the lot and this should be investigated. 3 hours later, over $100 short, and starving, I get my car back. I won’t be purchasing any meals from any Burger King in the future.
Worse company ever they sell the franchise to people who gives a F*** about the business they just want the money , I work for one owned bY Indians who don’t pay for the garbage disposal so the dumpster is always full , they don’t want throw away expired products,we work 10 hours without a break , they don’t pay over time prices go up often , etc and the list keep going this is why Bk will always be the worse fast food restaurant kissing McDonald’s Ass
Please give a call @ 574320**** i am trying to build a new bk in my eara i have a good location i need to know how much cost and all that good stuff thx
I’ve been stopping in the morning on my way to work at BK for a while and order the same thing, sausage & cheese croissant. Last week the cost went from $2.21 to $3.84. I had my receipt from the previous day and compared and found BK was originally charging me for a Sausage Croissant add cheese. Now BK is charging for a Sausage, egg, & cheese no egg. When I confronted the teller she said it was a new policy from corporate. I’ve gone to several other BK’s since and even ordered the sandwich “sausage add cheese” and they all say no egg and charge me for the egg. I believe this to be a poor practice and its not lot like hold the mayo or pickles egg is actually part of the sandwiches name.
Arby’s sells a good croissant for $2.00
I purchased a coupon booklet from BK yesterday. I went to get the breakfast sandwich combo again this morning, and informed the attendant that I had a coupon from the coupon booklet purchased there, at BK for a buy one breakfast sandwich, get another breakfast sandwich free. The attendant asked me what kind of sandwich I wanted, and I said to please make my second sandwich a Ham cheese and egg croissant. He then informed me that I would have to order yet another sandwich because the original sandwich was with a combo meal…… Now please tell me, WHO would make up a coupon where buying MORE product from their company would be penalized by not honoring a coupon, which would be for LESS income as it is written….. What kind of an idiot is in charge of things there? I mean WHO does that make financial sense to????
I, for one, will NOT ever purchase one of your damned coupon books again, and am changing my breakfast sandwich to a McDonalds breakfast sandwich. Thanks for nothing Burger King!
Please forward this to your Real Estate Manager for Georgia.
Just a quick note I have 3.77 acres of c-2 listed property for sale in the Lake Dow area of Mcdonough Ga. The owner told me Burger King wanted her land but she was not willing to sell yet. It has over 400′ of frontage on busy Hwy 81e at the intersection of Travis Rd.Lake Dow pavilion has a Publix Chic-fil-a Mcdononald’s Zaxby’s and a new Taco Bell on the way. This growing area would be an excellent place for a new Burger King.
Gamls #7291420
* Hwy 81 E
McDonough, GA 30252
Rodney Daly @ Elliott Real Estate and land llc
770875****
R****@aol.com
Had 2 of your $5 fish they tasted like mud
I’m hoping BK Headquarters executives send a Franchise District Manager to checkout BK LOCATION #5414. You might consider having the Franchise Owner repeat his Franchise Training. I’ve visited the troubled location twice in the last seven days, both times my order was wrong. Plus the Drive Up Display has been not been working for over a month – the speaker works marginal at best. BK has Applebees and Chic Fil A next door – both are doing better than BK. If Corporate does not retrain the Franchise Owner – I’m suggesting BK Corporate take over the location because BK employees should NEVER serve hard, cold, oily tasting, scraps of french fries to the public.
Went to Burger King #3102 1160 main st. Worcester Ma. 01603 I was order 50 take out where it says Cust: J Was that for jerk. As the server was very rude to me. The place was a mess muddy wet floors and dirty tables at 10:07am I was the only customer in the place. All the employes standing around except for one guy cooking. when I asked for some dipping sauce for the chicken nuggets I was told “you should chill out”. I paid with a 5.00 bill and before I could give the .28 cents change I was told “I already rang it up, i can’t take the change” I’ll never go back to BK.
Wow…Here is a good one everyone.
Store 4098/Apache Junction AZ.
I have visited this location twice. The first experience was exceptional. The Restaurant was
extreamly clean, including the restroom. The food was perfect, the staff was highly trained in customer servce, “Please, Thank You, Yes Sir…and all with a sincere smile”..I again visited this location this evening, and again…consistant with the first vist. The floors were so clean you could eat your sandwich off it, the counters pristine, the tables clean and free of waste and/or food particles. I sat and observed the staff…Each working as a well oiled machine. Each with a smile on their faces. The food handlers wore gloves and were well groomed, The front end staff the same. All uniforms clean and well kempt. I observed two employees use hand santizer after cleaning trays. I watched and listened to the “drive thru” employee, handling each customer with professionalism and accuracy. I watch another refill Ice containers and ketchup dispensers, wiping up any trace of spillage. I listened to each guest being greeted with a smile and leave with a “thank you”….There are no errors on this team. I reconized the “team leader” from my last vist.. “Josh”…and had to again compliment him on his management of the team….By the comments posted on this site, I strongly advise corporate to look at the performance of this location and it’s staff, as they are the cream of the crop. No Kidding. No Bull. Excellent Service. Excellent Food Preperation. Excellent Presentation. Excellent Management. Excellent employees….This should be your landmark store….and it’s employees rewarded for their commitment and excellent representation of Burger King Corporation. Now, one bad comment goes to corporate….I requested that my previous comments submitted on line be shared with the crew on duty, on my first vist. I asked if any of them received accolades for their performace or had a copy of my comments presented to them……unfortunally they had not…hence, this public letter of thanks to this crew on duty…..CONGRATULATIONS YOU HAVE IMPRESSED ME ONCE AGAIN AND I THANK YOU FOR YOUR HARD WORK AND COMMITMENT TO ME…..THE PUBLIC…….as for this computerized measure of performance that one must fill out and submitt on line…..it’s just a number…and means nothing. You in the big building, and you running from store to store checking numbers..take a moment…pick up the phone call this store and say “thank you”…better yet, pick up a pen…a real pen and with your own hand…write to them and thank them for driving up your sales and impressing all who walk in that location…..is that so hard?
Looking forward to my next vist…..
Holt
Order Number 193/Time 6:09pm/Store 4098/Date 1/18/2015/Team Leader “Josh”
Yes,My name is Evelyn McDaniel . There is an assistant manger name Alex that works at the buger buger king in kernersville N.C . On South Main Street . In a small town . He lives in the same apartment complex that we both live in . He has and another person that ‘s living with him in the apartment have been mentalley causing great conflicting disturbinses with my self and my austic daughter . He has been breaking peace mentalley . He targerted a single mother and diabled children to inhance his postion at buger king that will not be moved . Despite mental conflicts or great noises this mother has leave her apartment . Guess who he’s targeting to go. I have went to the gerneral manger with this . She is a woman said that Alex’s perforomance a buger king at buger is great . She does not see an issue . The issue is with me. I contacted the district manger for the buger kings for greensboro n.c kernersville and high point area North Carolina and he is a man and he agreed with the gerneral manger that if I had a problem the assistant manger in kernernsville in the living conditions that we were in .I needed to take the problem to some other authority that could do something about it . My question is ? How can buger king keep an assistant manger on staff . That just because he is an assitant manerwhy can’t action be taken against himfor harasssing a single mother and disabled child and judst because it cannot be proven. Yet in still he keeps employement with the company . And disrict manger made it very clear the problem of mental harassment where Alex and I lived at was between Alex and M yself and had nothing to do with buger king. My question is when did buger king start hiring managers to harasse single mothers and disablity children . Becasuse of a loop hole in mangement . This aasssist manger is a pedifier for children and my daughter sureley does understand these mind games of harrasement from this assisant maneger from buger king in kernersville . And no action from buger king mangement is being taken because it’s his word assisant maneger’s word aganist mine and my daughter’s . This has been going on now from July 2014 when I moved in the apartment site . Till now Janurary 2015 . What has the apartment or property owners have done about you ask . They decided to let me and my daughter go on our lease. But they are to blame to as well.. That dont want to loose there leasing license over this problem between to tenants . But harassing still contines untill we leave . Which no will definely be happier than me. I wrote this statement to buger king to inform them that thier mangenment staff is appauling . If you to be the best fast food chain the world . You better start your retrainning with your mangement team . Because you will drop down in businessess with great customes and off the job complaints . I’m sure I not the only person out there with a complaint aganist buger king on or off the clock. In the restarunt or off the property when the reataraunt closes . Mangenent needs to take responsblity for any one any race that makes problems or issues on the clock or off the clock. That what makes you greatest franchise in serving the public. Thank You Evelyn McDaniel
Buena comida, buenas oportunidad de trabajo,pero mala comunicacion,entendimiento y preferencias entre empleados y los de puesto alto
.
On Jan. 2nd 2015 at 5:28pm my family and I decided to get a take out order from your store in Eau Claire WI.
Burger King Store #9919
2626 Golf Rd.
Eau Claire, WI.
54701
It was order #16, and I do have digital copies of the slip. We got the food home and gave the kids their chicken strips.
Our 4yr old daughter took one bite and began to cry. When we checked the strips we found that they were the spicy buffalo
chicken strips, not the regular strips we ordered. The box did not say anything about the contents being spicy nor did it
say buffalo, or hot, and we saved the box so we could prove this.
We called the store and were told to come for a refund but when we got to the store we were told that they could
not ok the refund. The next day the store manager did ok a refund. When I asked why the box did not warn about the contents
I was not given an answer, the manager just walked away.
Since that day my little girl will not eat anything but applesauce and pudding. She just started taking bread yesterday
she is affraid that everything is gonna burn her mouth, and she will not eat anything chicken at all. I demand that you contact
me to settle this matter asap.
Kevin J. Clonts
e-mail / a****@gmail.com
phone / 715-533-****
I would prefer not to turn this into a big deal, like that woman with the hot coffee at Mc Donalds, but if I do not hear
from your company about fair compensation I will be forced to contact a lawyer, and local, national, and internet social media.
It is my hope that we can come to an quiet and speedy agreement.
Kevin J. Clonts
It’s people like you that make me sick Kevin Clonts. You feel you should be COMPENSATED because your baby doesn’t like the food you ordered for her? What a peice of XXXXX! No-one owes you XXXXX. YOU need to explain to your baby that it was a ‘mistake’, and that not all food is bad like that. let her know that, although Daddy failed her once, it won’t happen again. Jerk.
Way to go Steve, I was thinking towards the same thing.. Compensation???? Ok, here’s your money back and $1.50 for a carton of milk. In fact, ;et me get you some celery and ranch dressing as well. That should do the trick. My 3 and 5 year old daughters had a spicy chicken sandwich once by accident as well. You know what I did, I returned it for another chicken sandwich and made them eat it.. they even know what mistakes are. Get over yourself..
Had a horrible wait time for 2 double whoppers in Madison, WI. Finally got the food after a 25 minute wait, got home and the order was wrong!!!! Called the store to complain, was told the cook was a dumba$$ by the manager and was hung up on. Called corporate several times to file a complaint. Never received a call back from the store after nearly a week. Called corporate again and the escalated the concern. Received a call from the regional manager later that afternoon. Was told she would be mailing out some coupons for all of the trouble. 3 weeks later…and no coupons as of yet. Talk about very poor customer service on Burger King’s part. A month and still no satisfaction regarding this matter. Called corporate to follow up again and all we are told is they will send the store another message. Good grief. I do not have any more energy to get a coupon. You lost a customer Burger King.
Store was at 2655 East Washington in Madison, WI # 1764
Dec 4 2014
Well I was appalled to see your latest ad..Now you have the most recognizable icon of American history..holding a burger and mouthing ‘YUMBO’!!!!
Apparently your ‘appropriate management team’ are asleep at the wheel.
Have you any idea how this looks to the rest of the world?..how America ..especially Burger King..disrespects their own President.
I won’t visit your restaurant ever again..and neither will many of my friends. I am not the only one to find this ad insulting,in fact , some are readying comments for Facebook and Twitter. Shame on you.
Katie, your defense of the Worst President Ever, is as appalling as the probability that your dumb azz voted for him twice. Guess What Katie, you suck!
why don,t you make a breakfast whopper with eggs,bacon,and apaddy
do you have the form for FMLA ?
Stopped at BK store #BK09993 in Blaine, Mn at 7:42 sunday 11/16/2014 and ordered 2 Dbl Saus Egg Chz Crois and 2 Small Hash Browns. When we got home we discovered that BK did not give us what we ordered. We did not get the 2 Dbl Saus but got 2 single Saus but were charged for 2 Dbls. Plus the hash browns were like cardboard,( AGAIN).What is wrong with this Store??? This is not the first time this has happened. We constantly have a problem with this store. One, we don’t get what we order. Two, we get yesterdays hash browns or fries. Three, BK keeps making the same mistakes so there is no excuse for this problem other than you have a Piss Poor Management team and cooks that do not pay attention to their work or they can’t read. If you want to stay in business in this city I would advise you to fix the problem or I will go to my City council members and ask that this BK store be removed on the grounds that you charge for something we don’t receive and serving rotten food or food that has been sitting under the warming lite for longer than 10 min. The fries should not sit for no more than 5 to 7 min. Do something about it……………………………..Enough is Enough!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
My daughter , two granddaughters , and myself stopped at your Seaford, Delaware store today ., Saturday Nov .15 , at noon .The store was crowded to the door and the drive thru was just as bad . We almost didn’t stay but we did and were very happy that we did .The crew that was on duty were so efficient that they moved the people right on through .Everyone of them were courteous and friendly , as well as helpful .On behalf of my family and myself I want to thank and congratulate each and everyone of that crew for providing a very pleasant dining atmosphere .The crew was also very accurate taking our order.
I just left the buzz west fall plaza burger king here: n Stl. and they announced they didn’thave any French fries,how are you gone run a restaurant that big and run out of food they arealways out of somethingsmh.
My experience at this location:
Burger King
14139 US Highway 19
Hudson, Fl 34667-1168
Untied States
After my son’s soccer game, we decided to eat inside at the above address. We placed our order and when we went to sit at a table there were only 5 booths available which were occupied by other customers. The rest of the restaurant’s tables and booths were baracaded with chairs surrounding access to them like a primeiter being blocked. I believe the way the employers had it arranged was defientely a safety hazard. I do have pictures of this ordeal. Mind you it was 8:25PM. When I spoke to an employee by the name Heather, she said ” you should have cooked dinner at home if you didn’t like the seating arrangement.” I was appalled! Then I walked up to the registers and ask to speak to the manager on duty. John, manager on duty, told me this BK is a franchise and they make their own rules. I have never in my life been treated so poorly as a paying customer at a restaurant. But that’s not all, there were 3 other employers talking about how drunk they got at a party last night. This BK location has to have a corporate investigation as to how crappy it is being operated. I will be calling the main head quarters Monday as soon as it opens to take inbound calls. My son had to witness all this ridiculousness.
Yours truly,
A very dissatisfied customer
Nov. 06,2014. @ 7:56 PM
I went to the Burger King #3719 in Odessa, Texas and Ordered a Spicy Chicken Sandwich that was made on half of the Hamburger bun I called the store and request to talk with the manager or the person in charge they told me that Mrs. Carolyn was busy preparing an order but the true is that she was gossip with a friend I told the employee that the manager was talking to one of her friends then she answer the phone and told me to take it at it’s or I could go to another restaurant that we have here in Odessa, TX.
Sonic, Whataburger, star I remark to her that she was not a good manager and she mentioned to me to stop going to the restaurant because she will call the police and get a restrict order for me that she has my phone number from the caller ID so One simple Question it’s the way to business in that restaurant I have been a regular customer but from now on I guess I will take her advice and go some where else to do my business.
I feel sorry for the employees that work in that specific BURGER KING RESTAURANT #3719 in Odessa, Texas. because with a no good manager like Mrs. Carolyn it will not have more customers.
Went to BK @ 5:30 on 11-2-14 Sunday evening sign sags open until 10:00 employess in the building but come to door and said where closed very rude. Didn’t answer our question about why their were closed 5 hours early. Called the 24 hr custome service 1-800 number stayed on for 1hr. No one ever picked up. Will NEVER go back and this is a small town in Plaquemie, La and I will tell everyone about this and ask everyone too post their complaints as well. Our BK needs too go open a Wendy’s or something we need better customer service and etc.
I WAS VERY DISAPPOINTED TO SEE YOUR LATEST AD WHERE YOU HAVE THE PORTRAIT OF ABRAHAM LINCOLN..ONE OF YOUR MOST REVERED PRESIDENTS.. HOLDING 2 HAMBURGERS. FOR AN ICONIC AND ALL AMERICAN COMPANY AS YOURS I NOT ONLY FIND IT SURPRISINGLY TACKY BUT IN RANK BAD TASTE, SO TO SPEAK.
I FEEL IT SIMPLY DISRESPECTFUL AND IN A MEDIA CHUCK FULL OF DISRESPECT, I’M SORRY TO SEE THAT YOU HAVE JOINED THEM.
YOU’RE A GOOD COMPANY..YOU SHOULD ACT LIKE IT.
So this burgerking in Thornton Co off of 104th an federal sucks they are slow an rude they refuse to fix their soda machine the fruit punch is always out an the bathroom floor is always wet.
An outrage!!
Since when is it corporate policy of BK to allow national monuments being demolished to make way for a BK restaurant. On Aruba this is possible. Does BK not have respect for the cultural heritage of Aruba? There are plenty of places in Aruba to open up a restaurant. Me and my family wil not eat in a BK restaurant ever again.
Good bye to the whopper!!!
DEAR BK
How could I express my outrage to you as a citizen of the island of Aruba, that your local franchise holder just demolished a registered monument in the neighborhood of Noord in order to build a BK. Who will listen to me??
Your local franchise holder has brought shame on the brand, by his greedy actions.
read and see:
awe24.com/r19780
His response and public reaction:
24ora.com/local-mainmenu-5/87633-raoul-henriquez-gobierno-mes-a-forsa-nos-cambia-plannan
Last Saturday, October 25, 2014, early in the morning Arubans had the media, including Facebook with so many critics because a Burger King Franchise Holder in Aruba had bulldozer bulldozing a 93 year-old Aruban Monument. Apparently the owner is going to build a Burger King on this spot. Arubans are not only mad but sad also to see a very beautiful landmark in the area of Noord. Noord has all the high-rise hotels and a well-developed area. As a result of this, there is a boycott going on now to boycott theis new Burger King establishment. Very sad day for the Arubans.
Burger King Aruba franchise holder just demolished one of the island’s premier monumental buildings because the monument bureau conditions were too strict…this created a major upheaval and disgust and some are truly considering a Burger King boycott in Aruba.
PLEASE BRING BACK THE ANGRY WHOPPER. I AM FROM SIOUX FALLS SOUTH DAKOTA AND THE ANGRY WHOPPER IS THE MOST AMAZING BURGER THAT I HAVE EVER EATEN.
I work for BK an I’m having problems with my pay I’m tryed of asking what does a coordinator make I need answers please an thank you
I went thru the drive thru yesterday afternoon after work. I ordered 2 coffees, one large and one medium. I ordered cream and sugar in both. First the older woman with red hair was very rude and didn’t even know what I ordered, then she handed me our coffees and informed us she put in the sugar and we could do the cream ourselves. So I asked for a straw to stir and proceeded to put the cream in at the window. One of my creams was rotted and chunky, so I asked for a new one. The same lady at the window grabbed my coffee and poured it out at the window spilling half on my car, then walked away from the window completely. The manager then came to make me a new coffee, so I asked if she could please put in the cream and sugar and she said mhm and also was very rude! Who runs a business like this? Very unprofessional. I will not go back and I will inform everyone in this small town of my experience.
New Castle, Indiana
I would suggest that you file out an on-line complaint form and you will get results! I had a bad experience, filled out a corporate complaint form and was personally called by the Area Manager …. just saying :-0 … S
I purchased 5 10 piece chicken nuggets. I had to wait. Not a problem. They were out of barbecue sauce. They brought my order to my car. It smelled like burnt grease. I went on to work. I am a tractor trailer driver. This was my dinner. It wasn’t fit for my dog to eat. Talked to store told to bring back
I work 12 to 14 hours a day. I brought the food back this morning. I talked with Gabe, assistant manager, and he was very rude and looked very hateful at me before we even spoke. He told me he couldn’t give me cash back even though I paid cash
He finally gave me cash and told me to have a good day. I said, “I will because I will eat somewhere else
“. He said,” It won’t hurt me!” What a was to deal with customers. I went to college for business management and learned customer satisfaction is priority. They are always right. Evidently, at BK that’s not the case or that is what Gabe thinks. This was at BK on Running Horse Road Platte City, Missouri. I was there today at about 6:10 a.m.. Please roll back the camera and watch it. He should receive time off, demoted or fired. My phone number is 816_294_XXXXx. Thanks
I would like to send a email to the corporate office to ask for sponsorship with a few coupons to be given to our kids in our academic program in rewarding them with achieving good grades on the upcoming report card and throughout the year.
I just came back from BK in N.Andover Mass.
I would be ashamed if I owned BK, I always loved BK, never went any place else .
I order 2 # 3’s a root beer and a milk shake the meal
Root beer they gave me diet coke I think Milk shake shrunk you should be embarrassed
Burgers were terrible tasting I threw them out.
#1 if you want to make a profit go up on the price,don’t shrink everything.
People think with their eyes not their head, $16.35 down the drain Terrible Terrible
When you ask the attendant a question they need a dictionary to answer.
On October 11. 2014
After they screwed up my order. The manager started yell at me in the store and people leaving. He walked away. Came back and called me to the bathroom. I refused.
Filed complaint in store without responce. Call customer service center. Got ca) s back 12wk late. The store called me a liar. Regional office just yelling at me. I will never go back.
store was in Bryant, Ar. .
Brian
I live in El Dorado, Arkansas and haven’t been to our Burger King in a very long time, but the other night after our local football game, my boyfriend and I decided to go in for a Chicken Sandwich.
From the moment I walked in, I noticed how dirty and unclean it was. I wondered why no one else was eating, but figured out real quick why. The door going into Burger King was filthy and the floors and tables were are dirty. Three of the employees were sitting in one of the booths talking on there cell phone’s and cutting up like we wasn’t even there. I went up to order and one of the ladies sitting down ask from the booth did I want to place and order? I said really, did you just ask that? We went ahead and ordered, but I was so hesitant to eat the food because of how dirty the resturant was.
Please look into this Burger King and how it is being run, because if you don’t get them lined out, this Burger king will close due to lack of customers.
Burger King does not take care of its employees. My son was injured on the job and taken to the hospital by his manager at 3:30 in the morning back in April 2014. The manager neglected to fill out the proper paperwork indicating it was a work-related injury and my son began getting the bills. He turned each one over to BK, assured each time that they would take care of it. Here it is October. The account has gone to collections in my son’s name. I have tried several times to contact Rita Reed, the manager of Burger King 13144 in Concord, NH, but she has not returned my calls. Since the merger with Tim Hortons on August 26, the number for the corporate office in Miami has been disconnected and I am unable to find a new number for that office. I was able to get through to a corporate number and was transferred to an extension for Worker’s Comp claims. I was asked if the injury occurred at a corporate location or a franchise. When I said franchise, she said that I needed to deal with the local restaurant directly. I’ve been told by an employee at store #13144 that since the merger, they no longer have insurance. BK is essentially trying to stick my son with a $2000 bill for a work-related injury that has been mishandled from day one and refuse to work with us to get this resolved properly. I caution anyone who works for BK or who is thinking of applying to think that the company will take care of you if something happens, because they won’t.
I worked for a Burger King earlier this year and had to wait for a month and a half to get my first paycheck. I had to threaten them with a lawyer and BBB in order for them to get the ball rolling. There was no phone for this particular location so I had to call my manager each day to see if I was scheduled (they didnt let you see the schedule because they constantly changed it) and half the time they would say I was like 2 hours late for work. This would not have been the case if the employees knew when they had to work beforehand. The restaurant fired 2 night employees leaving me to take up their slack. I told them I have no problem with that as long as I was allowed more time to complete the work. They didnt allow it and I left. I am now trying to get back into school and need my tax returns from last year. Problem is, they never sent me one!
just returned from burger king in Carbondale and do not want to do a survey as noted on my receipt. I do not want free food because I may never go back………. I ordered chicken nuggets, lg fries and a soda. to my dismay the fries were cold. I took them back and was given hot fries. then I ate the chicken nuggets. they were warm so I kept them. I wish I took them back for hot ones because on my last chicken nugget I got a bonus. it looked like the side of a tooth. I think it may have been a part of a chest bone I am not sure but I kept this and wrapped it up in my receipt. it has white meat chicken attached to it and thank god a child did not eat this………. I may never go back because I do not like to be surprised like this. oct 12, 2014 at 2:19 pm Carbondale pa burger king……….was the location
I used to work for burger king, and i quit. I went there today at 11:00 am to get my last check. And they told me they had sent my check back that i was getting too much and i wasnt supposed to work a 12 hour shift but on 25 of august they had me work a 12 hour shift and now oh have my car payment is behing because they are tr ok ng to take my m ok ney that i worked for . This XXXXX isn’t right. And i need a good response on my they are holding n y check from me.
My daughter is 16 and was just hired into the burger King at Burbank, ohio. They have scheduled her the last 2 weeks at 40 plus hours. 6 days this week. She does online school, however has told her manager she can’t work 2 days during the week because of school. This is wrong. My daughter does not want me to call because she is afraid she will get fired. Frankly the manager should get fired. The manager also accuses these innocent employees of stealing money out I f the register, she did it to mm y daughter the 2nd day. Found out the manager is the one taking money. The manager is also selling pills thru the drive thru window. If she makes my daughter partake in handling of any of that I will be having someone fired or sued. This is an awful experience for someone at their first job. My daughter is not a quitter but this can’t keep happening. I want to also talk to a district manager and this manager. She is working my daughter illegally during school hours. I sure hope dome one reads this and
This is regards to restaurant # 682 located at 335 Montauk Bay Shore, NY 11706- (631) 665-9269. I find myself passing your store on a daily basis located at the above location, and I’m bewildered why there has not been an American Flag flown at the restaurant for well over eight months. Bay Shore and the surrounding hamlets are rich in traditional values and I find this disgraceful to all who have served and continue to serve our great country. While I am not one to write theses sort of things, I will not stand for such a obvious display of disrespect. I personally refuse to patronize that restaurant and will forward this complaint to the local news as well as the various social media if this has not been corrected within a reasonable time.
Hello, I’m a 17-year-old girl who just was recently fired from Burger King in Franklin, New Jersey. I was fired basically because I had “supposedly” called a costumer a “cheap white boy” , which to be in all honesty, I didn’t. The day they said I called him that , was the day I was in the hospital with my sister. Franklin Burger King is absolutely ridiculous, with the non stop drama of who’s stealing money, and who doesn’t like who. The managers are absolutely ridiculous, leaving for 30 minutes top just go in the back doing God knows what, leaving minors to put fries down on the fryer. Which reminds me, they made me and another team member who is also a minor clean the men’s bathroom , which grown men would come in , and it was extremely uncomfortable . With the a million and one complaints from costumers about how slow they are, and how with the mess up on food. People aren’t perfect, but come on. The managers are pure evil, with the way they talk, and when they come on to line when they aren’t working demanding what you should clean and what you shouldn’t. Which one of the male managers who has been accused of stealing many times , leaves to smoke weed in the parking lot. As a 17-year-old, I haven’t been taught what a real actual job is, because of the foolishness that went on in that job. It’s sickening
While eating food from our local burger king in anderson, In, I found a LARGE worm/centipede type bug in my sandwich. It was a couple inches long, and IN MY NEXT BITE OF FOOD. Although, i have suspicions after vomiting that it was actually in my previos bite of food too. I am disgusted, and i am outraged. The employee’s are never of any help at the store, rarely are they nice or get our orders right. My experience will have a long lasting impression, and i will not return to this chain for food, nor will anybody in reach of my facebook account. Make my situation right.
The nite manager hiding in the office and the employee are giving there friends free foods
I’m a customer that visit a store in the town of villalba puerto rico when others customers walk in the restaurant with alcohol drinks all drunk talking load cursing inside the restaurant and out is all dirty with bags of garbage beer bottle shorse crap I won’t take my family agin to this bk agin..
I WORK AT BURGER KING SEBRING FLORIDA HWY 27 SOUTH. .
THIS IS A SERIOUS REQUEST FOR MAKING EMPLOYEES WORK SCHEADULES PRIVATE…
THIS STORE USUALLY PUT THE EMPLOYEES SCHEADULE WITHIN ALL EMPLOYEES REACH….AND THERE IS NO CONTROL OR NO CONFIDENTIALITY OF EVERY EMPLOYEE INDIVIDUAL SCHEADULE…..I HAVE A SERIOUS MATTER GOIN ON IN MY PERSONAL LIFE AND SOME EMPLOYEE TOLD MY SCHEADULE HOURS TO SOMEBODY WHO WENT INSIDE TGE STORE ASKING FOR MY SCHEADULE (WHOS NOTTT AN EMPLOYEE.))
PUTTING COSTUMERS AND OTHER EMPLOYEES LIFES AT RISK…PLEASE CONTACT MANAGER VINNIE SERRATO AT BURGER KING SEBRING HWY 27 SOUTH AND MAKE HIM HIDE THE EMPLOYEES SCHEADULES…OR TO GIVE EACH EMPLOYEE HIS SCHEADULE IN PRIVATE SO OTHER EMPLOYEES DONT GIVE OUT OTHER EMPLOYEES SCHEADULE TO RAMDOM PEOPLE WHO COMES TRHU THE DOOR ASKING FOR ANY EMPLOYEE SCHEADULE…THANKS..
PS….THIS EMAIL ADDRESS I TYPED IN IT’S NOT A REAL EMAIL ADDRESS BECAUSE I WANT TO KEEP MY IDENTITY ANONIMOUS…LIKE I SAID..MY LIFE …COSTUMERS LIFES AND EMPLOYEES LIFES ARE AT RISK
Went to drive thru and the employee Courtney was very rude in way of speaking to customer. Significant other was telling me yeah and employee yelled yeah what?! Oh and also that the food would talke 6 minutes as if trying to scare customers off. Shouldn’t they be happy to make money??When confronted by customer she asked how was she rude when she’s been doing this for two years. Instead of having an attitude and arguing with the customer she should actually change attitude especially since she appeared to be a manager and didn’t seem to care that order was being canceled because of her attitude. What kind of example are your mgmt setting? This place is just horrible period it takes forever to receive food and the customer service is TERRIBLE! The store is in fernley nv #16210
Tuesday September 23. I was on Antalya airport Turkey, where I visited your company.
I ordered at your employe with the name tag Enez Yildiz, I ordered a whopper jr. 18.50 TL. The answer was “sold out”. Then I ordered a whopper menu, priced 21 TL, first he charged me 10€, approximately 28TL, I told him I wanted to pay in Turkish currency, he charged me 25TL.
As I protested that the price should be 21TL as shown on the pricing board, he told me this was not the case, whopper menu was 25TL. I had to pay separately 1 TL for mayo. As I asked for a receipt he couldn’t give me one. I told him that I would make a a complaint, payed and left.
I’m disappointed by the service. One might expect a uniform service of Burger King employees all over the world. But at BK Antalya airport this is not the case, several people after me felt also inappropriately handled, words like “robbed” and “scammed” we’re heard regularly.
I have been trying to find out if I am rehirable. I was employed with Burger King in 2010.
I worked at the Brown Street Store in Dayton, Ohio
Carole Tellis
ive been in this business for thirty years. first all the whopper I just got was discusting. the tomatoes were over ripe, onions were clear, lettuce was clear, burger was so sloppy that it would not stay on bun. when I called to voice my concerns, an employee, said he was one of the managers, hung up on me when I called again.another manager told me to bring that sloppy, dripping mess back. you should leave the country. maybe some of those savages will like that. not me.
American greed no other way to look at it, sad but I can not spend my money at THE BURGER KING are take my coworkers.
Thanks $$$$$$$$$$$$
I was hired at burger king , my name on the schedule just not the exact date or time to start working I was wondering what is going on?
I am so saddened to hear Burger King is thinking of leaving our country. Jobs are needed here.
If your company leaves, I have no choice but to stop eating at your restaurants. I will also influence all I know to boycott your business also.
Please rethink this decision.
The bulk of the jobs will remain in the US. Only one, perhaps two percent of overall Burger King jobs will be relocated, so if that’s your issue, it really is a non-issue.
Thank Washington for setting a corporate tax rate so high that it actually saves money to go through the expense of moving operations to another country.
I’m am so so so DISGUSTED with my (Tuscola Illinois’) BK. The owners husband (Doug Honn) LICKED HIS SPATULA while cooking my food! And then, to top it all off, he went to the rest room wearing his kitchen gloves, and when he returned to cooking he did NOT change his gloves! And then when I spoke up about what I seen I was INSULTED BY THE MANAGEMENT. I WILL NEVER EAT HERE AGAIN. This is my entire families favorite restaurant and ill be damned if we’re going to get food poisoning and insulted from the NASTY people you have running this place! I will tell everyone that I come across about my horrible experience and I will ensure that this place gets little to no business until the entire management is replaced! Mcdonalds here I come!
and to make it worse, he was yelling at all of his employees, and telling his high school student son that he was not allowed to stop working until he himself was off of the clock! um, Slavery?! WTH
If you move your corporate offices out of the United States of America, my husband and I will never eat at your establishment. In addition, we will influence our friends and family to avoid Burger King.
I am tired of the greed of American corporations who move out of the country in the interest of their bottom line.
I am a great believer in capitalism and understand the need to make a profit. A consideration must also be a concern for the well-being of this country.
Sincerely Yours,
Mrs. Paul Halpern
“If you move your corporate offices out of the United States of America, my husband and I will never eat at your establishment. In addition, we will influence our friends and family to avoid Burger King.”
I feel and will do exactly the same thing. No more buying at Burger King.
I saw the video of the cruel treatment and torture of the dairy cows and will NEVER buy from this company again. You cant even monitor the places you buy from. This was horrendous
Hello Burger King,
We have started a petition on facebook of 1,000’s of users to boycott you throughout all of America because if you want to desert us we will drop you there are enough other fast food restaurants in this Great County to not have to eat from a TURNCOAT. So bye bye and hope you lose a lot of money on loss of sales here. I will never eat at your establishment again, the Americans will give their DOLLAR Votes to those that remain loyal to America not foreign countries.
ME TOO!
Real cute, moving head quarter’s to Canada! I’ll never, ever eat at burger king again! You guys think you are the only place to eat in America or what? You need to remember where you got your start!
Mary Hamilton
YOU GO OFF SHORE——-
WE GO OUT THE DOOR!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Hello Burger King.CEO: Bernardo Vieira Hees
CFO: Daniel S. Schwartz
COO: Flavia Faugeres
I Have always thought BK was the way better burger joint not McDonald’s I always ate at BK and when I had to eat at McD I would more often than not throw-up there food I’m serious so I never ate at McDonalds again. and as I grew up I liked BK but when I started eating better at 20 years old I never ate another BK burger again and I am 55 years old now. But I heard the most stupidest thing the other day about BK wanting to move out of America the UNITED STATES OF AMERICA, the greatest country in the world hands down!! And when I found out you really meant what you said I was dumb founded, WHY would you want to leave America where you are safe and sound you help your country be the greatest it can be by paying taxes like I do. You see I fought for my country something you white collars have never done but you helped pay for the products we needed in war thank you for that. I now live in pain every day of my life and need vary large amounts of morphine daily I almost gave all. what saved me you may ask well BK did by paying your share of taxes I had the very best doctors and nurses and surgeons that money could buy I thank you for that I really do!!!
Yes I know you pay a lot of taxes and the Share-Holders want more money in their pockets, everyone wants more money well almost everyone. You see I live on $3,500.00 a month and I would never ever think about moving out of the UNITED STATES OF AMERICA never, but I guess some high living people need more and more and more when is enough enough when if it ever is to people like you high and snooty. I have a home with mortgage of $178,000.00 and bills and a nice car but more money well no not if it meant moving out of the UNITED STSTES OF AMERICA and abandoning my country being a traitor to AMERICA like the other companies that jump,Warren Buffett can stick his money up his ass or maybe that’s how he is giving it to you BK huh; if youdecide to leave and be a traitor take Buffett with you please. I can not believe what rich snooty people like you all will do for a buck is it not a great feeling to have that you know you help your country with taxes and the help all of us received due to our injuries in the Veterans Administration’s Hospitals, that does not make you proud to be an AMERICANS you gave us legs, arms, plates in our heads, the best Doctors and equipment money can buy this does not make you a proud AMERICAN and say money well spent not at all??
Wow I am really sorry about what I have to say to you now, before you leave AMERICA the GREAT country call a seamstress and have a whole bunch of RED letter TEE’s made to put on your backs and chests that will stand for TRAITOR or maybe an A for adultery going to another country??? Well BK I guess I have said enough to you and your share holders and all else who will be going with a sinking ship. I dare you to do one thing let all employees who are going to be traitor read this Email I dare you!!! phone 760-699-XXXXx
Sincerely a Great American
Steven Lewis
I will never again patronize a Burger King and I will encourage all of my family and friends to do the same. If you can’t help support the country where you made your fortune, you don’t deserve to take advantage of the resources those taxes help support: infrastructure, highways, traffic laws, police and fire protection, etc. So move your head offices to Canada. But you will find that you are going to lose customers here in the United States.
I read your post on Responsibility. What a bunch of BK-BS. If you have decided to not support the country that helped make you what you are, my family will no longer be buying anything from your company. I sent this same message to Walgreens and they made the right decision. Will You?
Americans own 90% of Canada I think, setting up offices is common. I have tried to set up in the US. I suggest Americans quit buying cheap goods from Made in Somewhere else before they complain.
My family and I have always enjoyed eating in your food Establishment for over 20 years. I was very disappointed to read that your company has decided to buy another company outside the usa to reduce your tax % that you pay. I believe it is called tax inversion? I am also e mailing to my congressman to see if they can close this tax loophole. I believe this is exactly what wealthy people do with their money, they send it to off shore accounts to avoid and hide their money . Our government has closed that gap and I hope it will do the the same thing you are doing.
What you are doing is legal, but it is still wrong.
Since I can only control how I spend my money, I am very sorry to inform you that my family will not be going to to your restaurant till you change your decision. I have enjoyed your food( whopper and Cheese) but feel very strongly that your business decision leaves me with no other choice. I am also sending e mail to all of my friends to encourage them to not to go to your restaurant.
It sadden me to think that `your company is making a very good profit feels a need to not pay a fair American tax . I guess that you are not a true American company since you wish to move your headquarters.
Please do not send me or offer me any coupons, for I have decided and will not not change my decision till you decide that the right decision that customer loyalty is more important the profit margins .
Harold Blincoe
I live in frankenmuth mi. and we buy burger kings 3 or 4 times a week. We also like to buy breakfest if we are in there early enough. BUT, if you move to Canada just to save on American taxes — Mc Donalds will be seeing our business from now on and will be the same for all our friends too. I work in the building trades and will tell every one I work with to not buy either, and I have Many, Many, Many, Many, friends.!!!!!!!!!
My husband and I have frequented Burger King because you offer a good veggie burger on your menu at a reasonable price. Because you have decided to enter into an inversion with Tim Horton’s and NOT pay US taxes, we will NOT be eating at your establishments in the future!
I loved burger kings food but vow to never buy anything again after learning of their blatant tax avoidance by moving headquarters to Canada. Just move all your restaurant s there too. We don’t need businesses like you in the USA!!!!
Skipping out on the good old USA ? Eat crap
If the merger noted below is complete, I will no longer buy from Burger King as they will not be paying their fair share of taxes. They can sell all their food in Canada if they move their corporate offices there to dodge taxes.
From CNN on 8/26/2014:
Burger King and Canadian coffee and doughnut chain Tim Hortons have announced they are merging, a deal that would allow the burger seller to move out of the U.S. and possibly cut its tax bill.
The merged company will be based in Canada and have 18,000 restaurants worldwide.
By moving north of the border, Burger King would be completing what is called an “inversion” — a strategy that allows U.S. firms to lower their tax bills by merging with a foreign company, and then relocating to the new country.
Corporate tax rates are lower in Canada than in the U.S.
A friend of mine use to work for Burger King in Hot Springs, Ar. There’s this manager there by the name of Beverly, who is unprofessional and mean. She acts as if she is miserable and wants everyone around her to be miserable as well. She has a lot of kids that work there that are in college and instead of her encouraging them to complete school, she tells them that they will not make it so they may as well continue to work. I once heard her on the phone with someone who was calling in and then she gets off the phone and calls someone else and tells them that this person called in and told them that this person sister left her at home with the kids and no food and that the woman couldn’t come to work because she didn’t want to leave her nieces and nephews home alone. Then I found out later that the lady got put out because Beverly told her sister what she said. Then today I was in there for breakfast, and this lady (a worker) comes in and Beverly starts fusing at her about the pants that she had on (plain black pants), she tells the worker that she didn’t like her pants and to go home and change. The worker told her that she has to walk to work because her ride was going to be late and that she would have to walk 6 miles back home to change, Beverly told her to get to walking. I was so disgusted, that I just left my food sitting the table and left. I’m not sure what kind of business Burger King is running, but I do know that Beverly needs some to be trained on how to treat people. She’s an abusive bully! I use to wonder why there for a while I would see different faces every week. I know now. If doctors, nurses, or even teachers did to people what she has and is doing, they would have lawsuits out the tale. Because people need their jobs and she knows they need their jobs, does not mean she can treat them badly. Please someone who is capable of getting the point across please do something. I’m in there at least twice a week. My next letter will be to the editor of the Hot Springs Newspaper. This is abuse and it has to stop.
For years I have a loyal customer because of you BK veggie burger option. My local(4020) and nearest restaurant is at 5061 S. Jellison Way, Littleton, CO. In the past when employees made mistakes in making my BK Veg burger, the manager always made it right. Today I came in this store regarding a previous incident on July 8 2014. You manager, Bryan, said he was not going do ANYTHING about my complaint. He was rude, unkempt and down right unfriendly. I told him I was going contact corporate and this would be last time I set in this restaurant.
I suspect sales sales are down in this store because of issues like this.
Larry Meyers
303-932-XXXXx H
Burger King in Franklin, La.is the worst I’ve seen. Drove to drive thru 1 truck was in front of me, I sat for good 10 min.guy started blowing horn when someone finally came on speaker took his order then I drove up no other vehicle in line but his truck so I sat at menu board for about 3 mins. More said hello, was told will be with me in a minute. Well sat for 7 mins. Backed out went into lobby 2 guys were talking to 4 employees no one in drivethru or in lobby so nicely I decided to see if I could get my order taken. No way then they was joking around no one working I asked if I could get my order taken and was very rudely was told they busy. Well I left I noticed Sonic was busy and McDonald’s was also busy but got my order taken and got my order and was spoken to nicely in less than 10mins. This isn’t first time reporting them. I have gift cards for my son but really dont know if Im going back
I went to Bk today waited at the drive thru for no 10\15min look like 2 ppl working manager and cook, so the ppl n front of us drive off cause they was taking so long, any way, get to the window she said ur order wasn’t ready was about to give us was order cause they drive off. So we wait. Then we get our meal I thought it was a cheese burger, order was 2 whopper Jr’s 2 small fries/ 2 chicken sandwiches. Fries was cold. So I asked her is this à whooper Jr, r cheese burger? She said whooper Jr. Oh my gosh what happened ppl I remember when u got a whooper Jr u got meat on ur bun, no no no. Am going to call the Corporation in the morning, I call her she was to busy.
Ashland,virginia 23005 location. The breakfast food was terrible. The cooking oil in the deep fryer needed changing. The food tasted rancid and was unedible. Is this a standard company policy to save money? I will not return. Also, the lady at the counter gave me the impression she had rather be somewhere else. she was not a very good public represenative. Maybe she doesn’t need to work. I was very dissatisfied with the food and the service ( no manners, no smile, no thank you). We wasted our time and money. I did not get it “my way”! No special order-just wanted good food and good service. We got neither.
Two thumbs down!!!!!
I went to the burger king on the 1200 of bissonett last night and had the worst experience of my life! The manager was so rude and her manager was just as non chalant* I went through the drive thru placed my order after having to get my orderer corrected 3 times, she was saying that my magnetic strip on the back side of my cc wasn’t working? ?? I live just right around the corner from the bk so I went home to get another card. When I came back, I asked the girl( Alva or ava) if my food was still warm, she replied:How am I supposed to know, do you want me to stick my hands in your food??? Excuse me??? I replied: Ma”am, thats not what I asked you. Shevsaid well , I mean … do you want me to to redo your order, by that time , I was livid!: Told her as a matter of fact, I do. When I got my food, buffalo chicken tenders were all over the inside of my bag fries everywhere I had her redo them and now ive been sitting at the drive thru 10 to 15 minuets. Shes gone back and fourth with my food so much by the time I left all my bags were ripped!!! I took pictures, went and showed alvas manager in the morning. Her namw is sheryl, she was just as non chalant…. No offers of compensation, nothing! I spent 35 bucks gor horrible service and nasty attitude! !!
I went to burger king on bluebonnet and order to different order and the manager Valeria told me I couldn’t get to cups of ice water cause it was gone to make her inventory high I said I taught water was free she told me im just saying she was the rudes manager I have ever seen
I stopped in Burger King in Dilley, Texas for breakfast and ordered oatmeal and a breakfast sandwich. The oatmeal was two small clumps of cold oatmeal with nothing else that was advertised to go on it. It apparently was the last of what they had. They should never have put something as awful looking In front of a customer. I have not had any desire to take my business back to Burger King. I did take it back and requested my money back and told them they should be ashamed to give a customer something that looked so awful.
To the CEO of this company I happen to visit this location on Lenox ave on 2nd st in south beach Miami because my wife wanted to use the bath room . This is the filthiest location I
Ever visit in my 40 years being in the restaurant Buisness . To use the bath bathroom water
From a open hole in the ceiling dripping on you sitting on the toilet. The base of the toilet
so dirty with dirt build up thats turn green. The entrance,both soda freestyle
that’s leaking water on the floor that the mat is so soak when you walk on it.As a superior
In my past this is an f operation hate to see the kitchen don’t know how the health Dept let this happen since you all failed at it.just a visitor from Georgia on holiday.owner of three restaurant. A crying shame to our profession.
I recently was hired at Burger King in MS. They had me go cheat the timer outside, cook meat in the microwave, when customers bring food back they reused it, cooked meat after it hits the floor, ring up meals as charity to boost sales, change dates but do not throw out the product, OH and let’s not forget EVERYTHING GETS REFRIED SEVERAL TIMES SOMETIMES!!! Iwent to higher up management and they said sometimes u gotta cheat to get ahead!
out of stock of almost everything Restaurant bath room filthy, restaurant was filthy”, food on the floor” table is dirty ,windows were dirty ,management did not want they hear complaints” at 4415# 225 n.Atlantic ave daytona bch,fl
Store 6126 at medina ohio needs help on sexual harassment nothing is being done
The manager seth is sexually harassing the minor girls and mm other and the general manager is doing nothing to stop
I am a previous employee who is being harassed. By the GM at store 3599 in middlesboro. Ky. I dropped off my paper work needing be filled out, in order for me and my family to get our food stamps…this lady is refusing to take the 5 mins to fill it out. She keeps saying she is busy but when i ask if tomorrow will be good she says no. That she probably Wont get to it then either. This lady is in violation any ways by having her two daughters as her managers!! How long is our town going to have to up with these 3 women who eat for free twice a day and feed their spouses too! Please help me out Burger King with a phone call. Set her straight.
Reporting store #6325 The Manager Ashley has been stealing hours from her employees any where from two hours to twelve hours every week. Promising to fix it on upcoming checks only to steal more hours then she has before. I don’t know if this is one of your stores or a franchise store if not could you point me in the direction of whoever I need to talk to about this matter.
Sincerely,
A Cheated Worker
I found out the manager name it’s Ashley Hicks
07/12 / 201 4
I went to t he burger king in Hillside,NJ 07205 route.
she told me that she have many issue. With BK put additional purchases. the employees at the location is stealing from the customers stealing by overcharging them in pocket the cash in their pockets on the next order. I’m going speak with my bank about the issues it’s over charging.they all need to be fired and I have a new set of workers even down to the manager and a GM manager needs to be notified as well as the owner of that location hillside New Jersey West route 22
Burger King I used to eat there now that you’ve got to gate bugger and is an attack abortion lady up cursing everybody I don’t think I’m coming to your stores anymore
Okay listen up people, because you’re killing me.
Most Burger King locations are franchises and are not owned by BK Corp. Don’t complain about your experience at a BK here because it won’t change anything. You need to go ask who the owner is at the BK in question and get their contact info. Then contact them.
To whom it may concern, Sounds like your different businesses are not run very well! If you loose to many customers your business will be history. And now with your new whopper with the rainbow theme, you definitely need to think about some changes or as I said you will be history. You may be making ‘gay people’ happy with the new whopper but what about the Christian people who go to your places? Don’t you think they are offended, or don’t we matter? Our money is the same as theirs? Wouldn’t it be better to just not take sides and just have a ‘whopper’ in the regular paper? I just don’t get this, really I don’t? But as I said sounds like you guys need a refurbishing of your places, mainly the workers and your ideas! Thanks for your time.
Hi. My experience at Bk was great its just one problem the manao name steve at Stirling rode #4511dania beach florida He Is So Rude he Treat the Employees Like XXXXX Somebody need to Fire Him and They Dont have Alot of people working Night Shift I have been there He Is So Rude he thinks he no everything but there are some Great workers there Glory,kirra,And Carlacia jerome,Louis and many More are Great Workers And Very Friendly Its just Steve That Treat Everyone Like XXXXX He Can barely Speak English Good So please Work Something Out And Get a New Gm For That Store Thanks oh it Stay Clean
Warning – if you resign from a GoldCo Burger King franchise after working there multiple years, you will be banned for working at any other Burger King and told not to ever apply. So don’t expect to work your way into management, unless you’re having an affair with a BK regional manager.
My grandson works at Bk in Independence Missouri. he has worked there for over 2 weeks. He did not get a check, the manager and assistant manager are rude and he is a minor. So I have read most of the other comments posted here and I am appalled that your business still is in business. It seems that it is not run properly nor takin care of customers that pay to eat there. I ate at the one in Blue Springs, Missouri, but I will never go back. Our order was horrific. It is too bad that your “Company” refuses to check these comments out and find out the problems. Starting at the top and working done. I use to be an Office Manager and I can tell you, if you want to really keep your business, then you NEED to REALLY CHECK these complaints out! You can contact me at the email I HAD to leave and my grandson really does, like everyone else, needs his check. You can not live on Air! That being said, I bet the CEO, President, Vice-President, etc make sure they get their check. Where is the JUSTICE IN ALL OF THIS!
Ive had a interview at one of your store’s in denver, and its got nothing working there but Mexicans, im black and I cant get a job? Ill call a lawyer if I have to. Cause I see im not getting the job cause im black
Yeah, threaten to sue. That’ll get you the job… smh…
Burger King… They should rename it teenage stoner hangout. My last visist these kids they got working there were really ignorant and rude. First off they mess up so many other customers orders people where just driving away. Then they made me wait for like 30 mins. which I can understand if there backed up, they weren’t. Then when it was my turn at the drive thru. This dumb kid handed me my milkshake so quick it spilled all over my seat and center console. Then he didnt even have the balls to say sorry. Instead insisted I pay him now. Ok whatever. But at least offer to give me napkins to clean it. But instead just turned away and when inside. So I asked for sum napkins when he came back he said sure I’ll get some, and walked away. I sat there for 15 mins. Then I laid on my horn for 2mins. To get his attention. He looked at me and laughed, and pointed at me and, told his buddies and they laughed. And even when we all got out of the car yelling for this kid and tapping on the glass. All you could hear is these kids luaghing and, making jokes. And what topped it off. These dumbasses left the microphone on. so everyone could here. Now there dam lucky I didn’t feel like going to jail. But now I’m thinking I should have. I would really love to hear them explain themselves to a judge. And how they think they can get away with it. Hell I still might my car’s electrical stuff is not acting right after they did that.
I know some one working burger king. Today she work 8 hour
But she can’t take break. Because manager Sandra said you can’t take break , but it’s over 6 hour. If I’m working 8 hour why I can’t take break. It’s there is any rules?
Oh and the managers name is pam
I have a nephew that works for the burger king in shamokin dam,pennsylvania you should here some of the stuff that goes on there he said one of the managers admitted that she drinks before coming into work its always f this and f that she told one of the new girl employees I am the boss and I have a bigger d— then her she is lazy she does not do anything but stands there with her arms folded and acts like hitler he does not know what too do he does not want too quit because that is the only job he has she yells if only one tiny mistake is made I e en experienced some of the stuff there when I walked in and heard her language I think I will be calling corporate it is ridiculous I would tell people too never work at that burger king and plus they are giving a girl 40 hours and she is only partime 2991 N Susquehanna Trl
Shamokin Dam, PA 17876-9112 the phone number is 570-743-7617
There is no meat in a whopper more bread then meat we stop eating there cause the food has went down since I was a kid growing up I try to tell my kids how it use to be it should not be called a whopper call it the super thin burger and the workers don’t care cause there not getting paid right so the give you cold nasty food they just don’t care were in 2014 please make a real burger
I work for a major retailer near one of your locations in Ohio. I will not give out exactly where as my girlfriend still works nights there. My concern is that there has been at least 5 separate nights she has been left ALONE in that store because her kitchen helper went home sick. Every time it happened she sent text messages and attempted to contact every manager for that location. She never gets a response back and is forced to shut down the store until morning. Number 1 problem here is she’s alone this is very unsafe. If she were to get hurt there’s no one there to call for help. If she gets robbed no one there to help protect her. I will tell you this if something happens to her while she was left alone in this location I will sue this company for everything I can get out of you. Not caring about the safety of your employees is an outrage. Not to mention the fact she has had stuff stolen from her purse while it sat in the managers office. I would have to say the leadership is the cause of 80% of the complaints on this fourm. Guess that’s what happens when you pay a store manager 13.00 an hour. You get untrained ass holes.
I’m in Milwaukee and all of them are way too slow service wise I waited in a dive thru 45 min today I think that’s riduculas please fix this problem because it’s a problem with burger king
I doubt anyone who runs this company reads these. No one answers their phones at headquarters nor do they have an email address. But here goes anyway: Nothing but terrible experiences here. I started work on May 5th, came in and the assistant manager didn’t have a work shirt for me, seemed irritated that the tiny little boys size shirt didn’t fit me and ultimately I was sent home after only 3 hours of work due to not having a proper uniform. I was not even told about the uniform which it was argued “I can’t believe ‘she’ didn’t tell you about the uniform” as if to say I am lying? That really made me welcomed and happy to be there. If I had known about the uniform, I would have got myself one but since I wasn’t told to get one, I figured it was training day to start. Which it wasn’t. I was told there would be training but I was thrown out on the cash register without any sort of training other than told to “look at the menu” and she (assistant manager) walked away. When I made a mistake or “caused confusion in the back” as I was told, I was huffed at as if I am just supposed to know what I am doing without being properly trained. During all of this, my purse was gone through and my bus pass (Orca card) with over $50 on it had been stolen from me. I didn’t even know it until I was supposed to go back the next day. So instead of returning to this location to work, I took back the pants I bought for $30 to do this job (which I didn’t even make in the first day) to make up for the bus money that was stolen from me. I didn’t feel the need to explain to anyone why I wasn’t coming back to this job. I am seriously upset about this. Your employees steal from each other, treat customers and new employees like crap, oh and the cups that hang out into the walk-way by the cash registers… they are always falling down on the ground,rolling around on the dirty floor and then stuffed back into the cup holders for customers to use. That is so disgusting, I will never step foot in another BK on that alone. I put a lot of faith into this job as our economy is terrible right now and I need to support my family; I came out of there more disappointed in society than ever. Now thanks to the employee who ripped me off, I don’t have any way to get to any new job interviews. What a joke Burger King is.
We go to 2 Burger Kings for sandwiches. One is on the corner of CR44 & CR19. This BK is horrible. The food is cold, they keep making mistakes on orders and the place is dirty. The other BK we eat at is on SR 441 in front of the Home Depot. That restaurant is great. The employees are well trained and professional.
The only complaint we have is your fish sandwiches are way too salty. I would think in this day and age your corporation would be trying to remove some of the salt you put in the food.
I hope someone in corporate headquarters will take a minute and review this problem.
Thanks for reading my letter.
Visited BQ, 1436, W. International Speedway, Daytona Beach FL. Mon., 5/5/14, between 3-4pm. Went inside and ordered ice coffee with little cream and a burger. Cashier gave me a premixed creamy drink which tasted like a specialty drink and very sugary. Not what I specifically ordered. I calmly told her I didn’t want it, that I wanted simply “iced coffee with little cream”, and obviously that would mean no sugar as well. She said that is their coffee. I told her I didn’t want it and she walked away repeatedly shaking her head while the manager passed her. I (still polite) told him I was upset at being treated rudely and I then said I wanted my $ back. He complied and I left. Shocking in this country that BQ doesn’t train their employees to comprehend the difference between regular coffee and a specialty, sugary drink and how “not” to be rude to customers.
Curiously, what is a diabetic suppose to do! I immediately went to Wendy’s and got what I wanted without difficulty.
Another note – the same silly BQ cashier welcomed me to “McDonalds” when I first entered. Go figure!
i spoke with somene from the Burger King Management team about two visits i had in the last month. 100 e Erie ave PhiladelphiaThe staff taks nasty to the manager and hair was on the food of the customer ahead on me. the staff looks like they fight you if you look wrong. This person told me if corperat does not require them to wear hairnet them thwy won’t and if the problem that happen was not with me then it’s nothing they can do. I will never eat at a burger king on the face of this earth ever again.
I was fired because I was in a car accident and I wasn’t able to come on until my doctor let me go back to work. I explained that to the asst. manager and she still fired me. Is there a way I can get my job back? I work at Burger King in Warrenton, VA. Store #2206
New Orleans, La. I would hope that Burger King would consider building a Burger King Fast Food in the Lower Ninth Ward. The area would be around the 5600 to 6200 block of st Claude Ave. It would give the neighborhood new growth, jobs and a place to go to should you want a burger. It is badly needed I am Shirley Fauria,
E-Mail: sfaXXXXX@cox.net,
or PH: 504-236-XXXXX
I’m trying to figure out how to get my check for the burger king company I use to be employed by . Can someone help me go about this. ?
Hi,
A small group of us, 6-8 people, have been meeting Tuesday evenings from 7PM-8:30PM, a your restaurant, located on Park Avenue in Meadville, PA. At this gathering, we purchase items from your menu and discuss the Bible. We have been doing this for about 6 or 7 weeks. The management recently informed us that we could no longer meet there and discuss the Bible. We were told that someone complained stating they did not want to see us discussing the Bible there. While other customers have mentioned to us that they were glad to see us discussing the Bible there. Some have moved closer to our group so they could hear us better. And others have even joined our discussion group at times. One can often sit in these fast food restaurants and hear politics, sporting events, and news events
being discussed. During these conversations, many times vulgar language, including “4 letter words”, as well as the degrading of our Creator’s name. Many times families with children are present and they are subjected to these kind of vulgar remarks. A group of people discussing the Bible is certainly more appropriate for young children to see than hearing vulgarity and our Lord’s name used inappropriately. At times we had asked several of the workers there if we were being a problem and they said, on the contrary, they rather enjoyed us being there. We are considering getting our local newspaper involved in this as well as the backing of the Christian community. Hopefully this can be resolved before this is necessary. We enjoy meeting and dining at your restaurant. We meet at various times throughout the week just to eat and relax with each other. We have been doing this as a group for more than a year. And we still do, even though we were told we couldn’t discuss the Bible there anymore. Looking forward to hearing from you regarding this matter.
Regards,
Harry Davies
336-5803
I WAS JUST HOPING THAT U CAN TALK TO ME BECAUCE I WAS WORKING AT BURGER KING ON 58 LISBON BACK IN 2008 BUT WHEN THE STORE CLOSED FOR REMODELING THEY NEVER CALLED ME BACK TO COME BACK TO WORK AND I DONT KNOW WHY I DID NOT GET FIRED OR NOTHING I JUST KEPT CALLING THEM EVERYDAY BUT NOONE NEVER CALLED BACK I LEFT MESSAGES BUT STILL NOTHING MY MOTHER SEEN THE LOOK THAT I HAD AND JUST TOLD ME TO GIVE UP BUT I TIRED AFTER THAT BUT STILL NOTHING AND IM REALLY HOPING AND PRAYING THAT U CAN HELP ME ON GETTING MY JOB BACK PLEASE THANK YOU
After my experience with an extremely rude, disrespectful piece of sXXXX, that calls himself a manager, at Victoria Station in London, I will “NOT” use BK again. BK are thieves as I cannot have cheese but wanted an egg sandwich, I was informed that I would be charged for the cheese that I can not have??? I then suggested that the cheese be replaced with a much cheaper egg and was refused. The manager (Dirty, disrespecful, rude and a couldn’t care less attitude) tried as hard as he can to tell me to go **** myself but in better words. If BK can charge for something that you cannot have, or don’t want, then they can charge a customer for a meal when he only wants a sandwich as that disgusting manager claimed that they can take things away from one’s order and charge for the items removed but cannot replace items with alternative (lower cost) ones. Thanks to that “disgusting” Manager (Naseer) as I went home on Thursday afternoon and bought less than £6 (1 kilo) of silverside beef from a local butcher. Five minutes of preperation time and two minutes in a processor and I made 14 “TOP QUALITY” burgers which are far tastier, much less fat (close to 0 fat) and far, far cheaper. On Friday, I bought 1/2 dozen burger buns (much larger than BK buns and wholewheat), a fresh Iceberg lettuce (much healthier and far, far fresher and tastier than BK’s limp and extremely cheap basic lettuce), a cuXXXXber (my child doesn’t like the BK piclled gherkin) and a couple of fresh salad tomatoes. The total cost to produce a better burger than BK is around £1 (including electricity). Add to that the cost of “REAL CHIPS” and not processed (less than one potato) fries that absorb masses of oil and a large portion of chips, using 3 medium potatoes is around 50p (including electricity and oil) and is much healthier as “unprocessed” fresh chips are thicker thus absorbing far less oil. A 2 litre of cola etc. can be as cheap as £1 from a supermarket, which adds approx 25p to the final cost of a far larger, far healthier and far cheaper meal. Total cost of an alternative to a BK meal is around £1.75 and is as large as two BK meals. That means BK have a mark up of over 200% on the cost of creating a “retail” priced meal. Take into account that they mass purchase their produce, it could even be well over 300% as their burgers are far thinner than the ones I made.. Spread the word, “I am”. In the time it would take to get to my nearest BK (15 minutes), I can actually cook my own meal. I therefore don’t have to waste time waiting in a queue for 10 minutes and then sit down with cold fries, which is very common in those very slow fast food restaurants. I don’t have to go out in the rain or the cold and I can sit at home and watch TV while enjoying my top quality, 200% cheaper than BK meal. My child agrees that it’s much better as we also don’t have to sit at a “filthy” table that hasn’t been cleaned for some time and the last time was just wiped with a dirty cloth. Those tables should be disinfected after every customer. Sadly for BK, I have already had one request to show a friend how to produce the burgers and will teach her soon (for free as I don’t charge for things people don’t get, unlike BK’s policy) As word spreads and people learn the benefits, both financial and health, more and more will boycotte BK et al and stay at home, in safety, in a much cleaner environment and without having to deal with dirty, rude, disrespectful Managers that have primiative attitudes and don’t deserve any job never mind a comfortable one. That’s what happens when a franchise holder employs his brother etc… Come to think of it, the outlet had next to no custom when I was there and yet it’s a major railway station that is buzzing with potential customers, with many other outlets busy. That alone should have warned me not to go into that BK.
On Friday 3/14 at 6:30PM I was refused a service in my local BK store in Royal Oak, MI (on 13 mile and Woodward Avenue) where I usually buy food for me and my family for 8 years now.
After I waited by the talk box for over 15 minutes, I finally asked “Hello” and some younger woman told me that “they have a large order and I should wait”. After another 5 minutes of waiting (with no voice from the other side), I said “Hello” again. This time, she quickly apologized for the wait and asked for my order. After I’ve said what I want, she asked me to repeat the whole thing again. After 15 min of waiting, tired from work and hungry with my family waiting home, and having to repeat the whole thing I really felt like an idiot, so I nicely repeated the whole order and said something like “Did you get it now?” or “Was that so hard?” not wanting to sound insulting or anything, I was just upset.
At that point, she told me that “she won’t serve me because of my attitude”!? I left the BK premises and I will NEVER EVER go to another BK in my life. I have McDonalds, Arby’s, Subways, Tubby’s, KFC and a Mexican grill in a ½ of a mile radius, in a nice, upscale and very busy area of Royal Oak where I live.
I am sending letter to headquarters, regional management and local manager then I am done with them forever.
I was extremely disappointed to see that the Burger King at Hillsborough Avenue and Sheldon Road in Tampa, Florida is gone! Overnight the building is gone. Is it being rebuilt or is it gone forever?
I am very upset! I have never been more mistreated in my life by a manager! I use to work for BK in Clermont NC and never recived my W2 from2012 when i called to get it ,they was rued and told me i need to call HR,when i called i was charged 13.00 dollars to get a copy of it ,in which i never recovered! Here it is 2014 and i have emailed HR once again as well i have called and nothing has been done about it! Plz send it to me or i will have no other choice but go to the News about this!
I want to know why the assistant manager David Aguirre at the Burger King in Green Valley Arizona store #11383 is refusing to take a role of change. It is U.S. currency!!! This has happen to me twice going threw the drive threw at that place. He does not only refuse it he is rude about it.
I’m absolutely disgusted with our service tonight. We always go to Burger King,not this one but others but tonight my husband went to this drive thru whilst I was at home in bed sick. He got home and they messed his order up, gave him chicken sandwich instead big king burger, our total was $12. After paying about $5 to drive here from Oregon city where we were staying, I took the burger back to drive thru as my husband was too embarrassed to go back an complain. When I got to window I asked Vicki who was extremely rude to get the manager. I told them how they made a mistake being we don’t eat chicken and had to drive all way back. We are struggling so every dollar counts, I asked politely if she could compensate with two sundaes, one for my husband for the long wait an mess up an one for me for going to all the trouble to come back but no they were rude about even giving one. Being I asked for head office complaint number she wouldn’t give me even one sundae, she said rudely not if your going to complaint. Vicki should be fired, she wouldn’t even give my receipt back, oh and she said she had called the cops on me can you believe that, disgusting they made the stuff up mistake and I pay for it with their rudeness an long wait and then I’m ordered out cuz the police are coming. This is a disgusting store, I will never go back to Burger King unless they fix this and fire that Vicki girl that works at 7;30pm on 25th February 2014 at the se 82nd Burger King. She can lie all she wants I was polite just annoyed an thought they should compensate for the mistake. Service is awful.
Eastport Plaza Shopping Center – Burger King
Address
3830 Southeast 82nd Avenue
Portland, Oregon – 97266
Phone: (503) 774-8766
Hey everybody:
Fair warning….do not go to the Burger King on East Cork Street in Kalamazoo, Mi. You’ll end up with food poisoning. Me and my girlfriend come out of town for art show, ate at Burger King and now we’re dealing with food poisoning. Onion rings half-cooked, and no hot burgers and when you walk in first thing you see is no pictures or video…wonder why…this is why unsanitary and the kitchen area from the inside cash register all we could see was nasty everything. I used to love Burger King, now my opinion has changed drastically.
Kiley
My name is lourdes arias I try to get my w2 from 2011 and 2012 I work in the burger king of maple shade NJ 08052 and burger king of Medford nj 08055. Please contac me at 609410XXXXX
I believe customer satisfaction is very critical to success for any company. I am a retired letter carrier, not a business man, but I believe I am correct in this kind of thinking. Please read a letter I wrote about an experience at a Burger King In Etobicoke Ontario Canada. I think you might just like it. Thanks for listening! The letter follows:
Brian D. Bailey
Email:retiredpostXXXXX@gmail.com
February 16/14.
Dear Sir/Madam:
I was at the Woodbine Centre Burger King in Etobicoke, Ontario, Canada recently. I had a most enjoyable experience. My server was Mr. Michael Fenton. He did an excellent job!! He put my burger in one bag and my salad in another one, so that the burger would not get cold. What a kind and thoughtful thing to do!! But more than the fact that he was attentive and courteous to me, he was always working at something so that things would go more smoothly. I watched him before he even took my order and I noticed this fact about him. He was very precise in taking my order as well. He also had wonderful way of approaching the customer. These two concepts are extremely important to the customer.
Please convey this message to head office for me if you don’t mind. So many times in life we see negativity of some form or another. It is so very nice to see a positive, hard working person. So it is my belief that when we do see somebody really trying, doing a good job with a positive attitude as well, we should all take note of that person. Thanks so very much for your kindness in listening to me. God Bless
Best Wishes,
Brian D. Bailey
PS: By the way, this particular store is located in Toronto (Etobicoke) Ontario Canada. Even though this experience took place in Canada, I think it is important that all Burger Kings the world over are aware of such a wonderful and beautiful experience. Customers like this kind of thing!
I used work in burger king in New jersey I been trying get contact with my ex boss but no one picks up my phone calls and I send an email to the corporation I’ve been waiting on my w2 forms over mouth today February the 14th and I still haven’t got my w2 forms
Dear Sir/Madam:
I was at the Woodbine Centre Burger King in Etobicoke, Ontario, Canada recently. I had a most enjoyable experience. My server was Mr. Michael Fenton. He did an excellent job!! He put my burger in one bag and my salad in another one, so that the burger would not get cold. What a kind and thoughtful thing to do!! But more than the fact that he was attentive and courteous to me, he was always working at something so that things would go more smoothly. I watched him before he even took my order and I noticed this fact about him. He was very precise in taking my order as well. This is extremely important to the customer. Please convey this message to head office for me if you don’t mind. So many times in life we see negativity of some form or another. It is so very nice to see a positive, hard working person. So it is my belief that when we do see somebody really trying, doing a good job with a positive attitude as well, we should all take note of that person. I will be sending in hard copy another letter regarding this excellent experience, but I just wanted to quickly let you know about this wonderful experience. Thanks so very much for your kindness in listening to me. God Bless
Best Wishes,
Brian D. Bailey
PS: By the way, this particular store is located in Toronto (Etobicoke) Ontario Canada. Even though this experience took place in Canada, I think it is important that all Burger Kings the world over are aware of such a wonderful and beautiful thing. Customers like this kind of thing!
I am a former employee of Burger King. Though I had too many issues to discuss with my general manager, that is not the reason for this post. I, like most everyone else in the US right now, am trying to file my taxes. It is the 10th of February, and still I have no W-2. When I called the store I used to work at, all I was told was that the current employees just got theirs so I should get my in a couple of weeks, but that she couldn’t talk to me right now because she is in the middle of an inspection. I was under the impression that W-2’s were supposed to be sent out by January 31, every year, for LEGAL purposes. I understand that mine is being sent in the mail, but it does NOT take almost two weeks for one letter to reach a person, no matter where they are in the country! I need my W-2 and Burger King has a very poor way of dealing with current employees, let alone past employees. Strategic Restaurants franchise of Burger King is the worst company I have ever worked for in my life, no wonder they have gone bankrupt AGAIN and will only have 3-4 stores left to their name.
Please call me back my x boss Will not give me my w2s
Employers have to provide you with W-2’s by 30 January of the years after the w-2 os for, or they risk having to pay your share of taxes as well.
I was recently an employee at burgerking in NY i was terminated for being accused of stealing within hr of the theft occuring an employee came up to me and said he was taking money from. the register by doing the right thing i took my manger aside explained what i was told she explained the employee has already been apoken with that noght 38 dollars goi.g missing manger them text the frwind slash theif and says sje is calling my sister to tell her i am stealing from work i have not jeard or was contected about the insidence till i brought it up to my manger the following week when i was termitnated i asked for an ivefatio. To be taken im told you need to wait for certain manger to return now explain to me if one employee knows one person is stealing tells a manger even when he a the estimated period of insedent and proof when and were it occured and telling the manger i get terminated and it wont be looked at until 2 weeks later if ever imbestigeted how dare u treat an employee like this i have worked there for almost to weeks seems to ne because im the newst employee ur firing me to not start promblems this will be going over internet and i want to be contexted by coparte asap i will start legal and lawsuits all i want is a letter of appology by the mangers and by copoate for wrongful termination amd my name cleared
went it today december 31,2013, asked the cashier if they still had the whoppers buy 1 get one free, she said yes and then i told her ON ONE NO KETCH UP AND NO PICKLES she asked for a coupon i told her i did not have one she told me you had to have a coupon. she should have told me yes with coupon when i asked. i will not be back and when family and friends find out they will not go either
I am a vulnerable adult who lives in an assisted living facility. My debit card was stolen and used at store #9826. I believe this charge was made by drive through. Also, as the suspect returned the card, I believe I know who the perpetrator is. The issue is, unless we’re able to identify the car, or person on camera, were unable to remove the person from the facility. I would like to take the necessary actions to find out the make and model of the car and/or the person that used my card.
I went through the drive-through at our local Burger King in Avon, Indiana (8042 E. U.S. Hwy. 36, Avon, IN 46123), Restaurant # 6794 this evening about 9:30pm. There was only 1 car ahead of me. I ordered a double cheeseburger with mayo and ketchup only and a small coke. When I pulled up to the window, I handed the guy at the window a $5 bill and he handed me my coke and the change. While I was trying to put the money away, I looked over at him as he had his arm sticking out the window with the bag (not even looking at me or noticing I was not prepared to take it yet). I hurriedly put away my change and took the bag. He didn’t ‘say’ anything to me (no thank you or have a nice night….nothing) so I drove off.
I got about a mile down the road and took one bite out of my sandwich and realized it was NOT what I had ordered as it had pickles etc on it. I turned around and drove back to the restaurant and walked inside and told the manager that this was not the sandwich that I had ordered ….repeating to him what I had originally ordered and showed him that it had pickles etc on it. He just said…ok….I’ll have them make you another one and never sharing any apology or ‘sorry for the inconvenience’ or anything. IF it had been a busy time and they were swamped I could have been a bit more ‘understanding’….but they weren’t busy and showed no remorse or apology. I went away feeling like although my order was ‘small’……it definitely didn’t matter to them if they got it right or not. In that area there are several other fast food places I could have gone to, but I enjoy the double cheeseburgers at Burger King and had chosen there to go. I love their breakfast crossanwiches also. I tell you after being treated like this…….I’ll think twice about giving them my business. Just wondering how many others have they treated that way and would think that you might be interested in this….. at least, I would hope so.
On Tuesday Dec 17th my wife and I decided to get a great meal at burger king location st 2909 w 38th st Tacoma washington. While waiting to order about three pm we both noticed the employee wearing a white XXXXX shift manager on duty proceeds to reach into her blouse to retrieve her cell phone placing it on to counter next to the fry warmer then without washing her hands or putting on a food safe gloves she reaches in to fill a fry order and to bag the other items. We decided that after bringing it to her attention and getting rude attitude that we would take our business elsewhere. Really love the quality of food normally was totally unhappy and uncomfortable eating the food today definitely not going to that location again. Will drive extra miles for another store. Hondo Hanes 253 830-XXXXX
I am in Louisville KY there once was a marketing person from Cincinnati Ohio that I was contacting about possible new locations here in Louisville, he talked about good points of sales areas that would make good money from a good drive through location, I have found what he was looking for, prime location very busy no McDonalds
http://www.infowars.com/racist-burger-king-sign-now-hiring-must-be-mexican/
What is up with this???? Americans are really getting more pissed off each and every day that this invasion is going on, and it is companys like you that are doing this. Your food sucks, and you are helping in destroying our Nation. I will never visit your store ever!!! This is going all over the internet. Have a good day you anti american XXXXroaches!!!!!!!!!!!!!!!!
I thought while being a manager in a store you weren’t allowed to be dating a manager or crew member in the same store.. I mean that’s what I’ve always been told. And if so shouldn’t the district manager do something about it? I mean just saying this seems unprofessional and a lot of favoritism going on here. And I can guarantee that it’s happening throughout this franchise. I can talk more if emailed.
I need to speak with someone in Human Resources about money owed to me.I am a former employee can someone please call me at 614-318-XXXXX. thank you
I previously worked at the burger king on merrill rd. In jacksonville fl. I never recieved my check from them its been 2 mths now and still no check i keep calling and calling and they give me the runaround so i am contacting corporate this is ridiculous.
I need a email address to the real estate dept. Can someone please assist me in this matter, I have called the main number and left several messages, but no response, really have a prime land site for a future Burger King . So please if this is read, I need a reply, thanks for your time, James (843) 524-XXXXX or (843) 812-XXXXX.
Hi bk in concern of store 6305 I just started work there and they already tryn to get rid of me cause different managers tellin me im off on this certain day and I had to work that day and im getting introuble for it so thats y im coming to yall to fix it. Store #6305 phone#12057852517 general manager (kenny)
Hello My Name is Eddie and I work for a Wholesale Credit Card Processing Company–My Phone Number is (866) 811-1005 Ext 121–Please contact Me I would Like to know what The process is to get approved to be a Vendor for Burger King
You can Reach me by Phone or E-mail
Thank You I Appreciate It !!!
I was told to email this address and include the street address of the Burger King I was complaining about.
The address of that Burger King is:
7339 Forest Hill Ave
Richmond, VA 23225-1525
(804) 267-3451
The original message was:
Your comment (8/6/2013 7:33:58 AM)
This past Sunday this Burger King had hand written notes taped up on the drive-thru menu saying service would be slow because they were short-handed and saying they were ‘out of Whoppers’. This is just ridiculous. Someone needs to learn to better staff that restaurant and who ever heard of running out of what you are famous for – even if they are 2 for $5. Doubt I’ll be going back.
I to tried calling the number for headquarters and it just rings —no one answers—I’m sure they don’t want to hear us complaining about something WHICH that is what I am doing—-Why did u remove the Funnel Cake Fries?? I love them and so does my family and friends! Seems like every time u get something good on the menu u discontinue it!! Also why do u only offer plain chicken fries —–the spicy ones were awesome—-I’m sorry I can not go back to the plain ones now!! Please get some different chicken fries back and the Funnel Cake fries —-u are going to lose a customer if this pattern keeps up!!!! Thanks Jan Alicie
I have a strong concern about a burger king store i have visited
The store number in question is 6095.
Each time I have gone there to eat the managers were appeared acting
unproffessional in the way they were interacting with fellow employees and the language was awefull.
I will not be returning to this location ever.
After visiting Burger King Altens Aberdeen 10 times the staff there have managed on all 10 occasions to get my order wrong!!! Won’t be back.