Blue Ridge Communications Corporate Office - Corporate Office HQ

Blue Ridge Communications Corporate Office

How would you rate your experience with Blue Ridge Communications ?

[Total: 7    Average: 2.1/5]

Blue Ridge Communications Corporate Office Address

Blue Ridge Communications,Inc.
613 3rd Street
Palmerton, Pennsylvania 18071

Contact Blue Ridge Communications

Phone Number: (610) 826-2551
Fax Number: (610) 826-3813
Website: http://www.brctv.com/
Email: Email Blue Ridge Communications

Blue Ridge Communications Facts

Founder:
Date Founded:
Founding Location:
Number of Employees:

Blue Ridge Communications Executives

CEO: David Couch
CFO: Wes Stallings
COO: Chris Dunbar

Blue Ridge Communications History

Blue Ridge Communications was founded in 1950 by Claude Reinhart in Palmerton, Pennsylvania. The original name of the company was Pencor Services, Inc. Reinhart wanted to improve television reception by placing an antenna on top of Blue Mountain, then installed a pole line. The idea was very successful. In 1955, the company purchased Palmerton Telephone Company.

Today, Blue Ridge Communications provides telephone, cable television, and internet service to more than 170,000 customers. In addition to their telecommunications, the company also offers home security services.

Pencor Services, Inc. owns Pencor Wireless, which operates the company’s cell phone service,  Blue Ridge Communications, which operates as a subsidiary.

Blue Ridge Communications FAQs

Question 1: What is the phone number for Blue Ridge Communications?
Answer 1: The phone number for Blue Ridge Communications is (610) 826-2551.

Question 2: Who is the CEO of Blue Ridge Communications?
Answer 2: The CEO of Blue Ridge Communications is David Couch.

Question 3: Who founded Blue Ridge Communications?
Answer 3: Blue Ridge Communications was founded by in .

{ 10 comments… read them below or add one }

Unhappy Customer December 5, 2019 at 7:19 pm

Their prices are outrageous and keeps going up because they are a monopoly. They know they can do it because there is no other company we can go to in the Pocono Mountain PA area. Other customers in other places have the same issue with Blue Ridge. We need to contact our government offices to file a compliant to break this monopoly up. Other places like AT & T, Verizon, O. Online offer better packages because they compete with each other. This is the whole point of eliminating monopolies is to prevent them from over charging and taken advantage of their customers.

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Shanon September 24, 2019 at 8:38 am

I have a property in rural Galeton PA which is serviced by Blue Ridge. Due to the limited service call and installation needs in the area, they only offer appointments on Tuesdays and Thursdays. That part is challenging but I understand the reasoning. It is impossible this time of year for me to get up to the property on a Tuesday or Thursday. I am very cable savvy and bought a modem and connected it to the service. It is active with good levels. I have now had multiple conversations with them, begging them to activate the modem so I can buy their service. They state a tech has to come to the house. when I ask why, they state to ensure the line is active. I tell them over and over if they add and activate the modem, they will see it is active and the levels are good. I told them they can send the tech out whenever it is convenient to check and verify the outside. I even offered to pay the $55 install fee, I just want service. After begging and pleading for them to activate my modem, they instead said they would contact the local office to get me a Monday install. I asked if they would then allow a self install when the local office says “Tuesdays and Thursdays only” (because they tried that already) and she stated she cannot promise that. I was promised a call back yesterday by the supervisor I spoke with and got nothing. Now, who knows when I will be able to make this happen. It is a shame Blue Ridge has a customer begging for service, offering to pay an install fee to install it themselves, yet, the company says no. They make it EXTRA hard to get service. This type of stupidity will drive this company into the ground. Good luck to all investors and employees.

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Kathy Hanna September 20, 2019 at 1:46 pm

I’ve been a customer of Blue Ridge from the very beginning I even have my register that shows that I paid $10 a month when I first started.I just got my bill today and they raised my price 25% and I don’t even watch 90% of what they have on I don’t watch sports I don’t watch any TV channel below 19. I think I watch a total of 10 different stations. I called them and they said there’s nothing that they can do. I was told three or four months ago that my bill would would remain the same but they jacked it up after that and then they increased at 25%. They make plenty of money from the constant infomercials. They should at least honor the agreement they gave me a few months ago.

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maureen odonnell September 5, 2019 at 10:53 am

I have a summer home in Sweet Valley I live in Florida. Every summer I come up and stay for 2 months or so. One of the supervisors told me I cannot be on vacation for more than 8 months, so I have to pay for internet and phone when no on is living there. It is too cold to be there even in May. And my bill for 6 weeks was 245.00. It doesn’t even seem legal. She didn’t get Sweet Valley is my vacation ! She was a very nasty woman who took great delight in her power over a 74 yr old woman.

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Mrs Ellen Gates August 12, 2019 at 12:01 pm

I’m very disappointed in your cable service. I constantly have loud snaps on my cable tv, no service, snowy pictures, and it seems like I’m always calling for cable problems. If I had a choice I would leave your company because of this. Whenever the wind blows or it rains I can Positively count on cable problems. This has been a problem for years. I find it hard to believe you can’t fix this problem permanently. Also the phone connection to get to a service rep or any real person is disappointing & time consuming, press this press that press again…I honestly feel like I could call the White house with faster connection than Blue Ridge Cable…Please do fix these problems permanently or stop the rain & dampness which seem to be the problem…

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bob December 19, 2018 at 3:51 pm

I have my weekend home in Pocono Lake, PA since 1986 and have had different TV and phone companies. For for the last 10 years, I have had triple play from Blue Ridge and my monthly costs just keep going up and up and for mediocre service at best. My Wifi is weak; I only have 100 and 200 stations with one premium channel and a phone and my monthly cost is now $245. For the past 2 years I keep being told that when a promo comes out, I can lower my bills. A promo never comes out. I called again today, 12.19.18, exactly 2 years after my last increase and was once again, told there was no promotions available. I use my TV once or twice, every other weekend yet I pay $50/month more than I do in NYC with 450 channels, 100 mbps wifi and phone with not one but 3 premium channels: Showtime, HBO and TMC. I think that is a travesty and a disgrace for a monopoly like Blue Ridge to hurt people like this. Understand that to get triple play in the Pocono’s, Blue Ridge is the only game. That should be illegal and I will pursue this as monopolies are not allowed in this country.

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Joe cuffari November 29, 2018 at 5:44 pm

I have had internet service with blue ridge before at XXX cold spring drive 18229. I am moving to a new address XXX Hoh trl 18210. They also have blue ridge at this address. I was told I would have to pay a installation fee. The service is already installed!!!! All that is needed here is to set up billing in my name and activate my modem. I was told i would have to pay for a install. Install what? Sorry but anyone can hook up the cable to a modem. Is this the way you treat past costumers? I was told I could put the active account in my name. The owner has given permission for me to take over her account. I shared my experiences on social media. I was told Blue ridge has a monopoly for now. I had been a customer for 6 years. Sold my home a month ago. Never was told anything about transferring service. Now you want 49.50 for a new install? The home i am buying has blue ridge installed already. It is a simple to call in my modem serial number and register it on the account. If this can’t be done or the account switched. You will not see me as a costumer. Will not pay a bill for install when the house has the service installed already.

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Al Chaikin October 31, 2018 at 1:38 pm

I have been having the same problem since installing the Tivo System, i’m 78 and the system goes out then has to be reset the modem is in the basement and I have to go up and down very hard to do with a heart condition. I have changed routers tried erro and that knocked something else out. The last 3 or service techs were here for over three hours and it still happens. Tech coming tomorrow to reinstall a Eero system, and the office suggested installing another modem for the phone. I dont know why I need another modem and cant keep paying for different things that dont work. I am paying for HBO & Hulu and they keep freezing. Someone has to know what’s wrong and how to correct it.
thank you

Al

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chrissy July 24, 2018 at 4:06 pm

very simple fix to alot of the cable issues BRC.

allow customers to pick their own channel line up, like 25 channels 02 through 250 for like 27 bucks. then each additional channel wanted to add make it like a fee of 5.95 per channel. **excluding** HBO, cinamax, showtime etc keep regular rates on that.

with cable you pay for stuff you dont want, use or watch but you have to pay for it. which kinda sucks. the rates have gotten very high to the point everyones scrambling to other things like, dish, streaming etc.

having a BRC ala carte option where the customer chooses their own channel line up themselves, would not only revolutionalize the cable company but generate alot of happy current customers and even more new customers. people like choices and to personalize these days, this ala carte would be amazing to pay for channels you actually watch and use and to have it a resonable price.

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D. Manning October 23, 2017 at 8:58 pm

I am a former subscriber to Blue Ridge Cable. I am sending this letter to explain my complaint. I recently switched to Directv Now. This is the second time I have switched companies. The main reason is because BRC’s rates are so high it is impossible for people such as myself (seniors on fixed incomes) I wish to inform you that I am less than satisfied with the service I’m receiving from Directv Now, however, I am able to comfortably pay the monthly bill. Living on a fixed income and having to pay a high rent, utility bills, and medications doesn’t leave much space for high cable bills. I am sorry I am no longer a BRC subscriber but the cost made this decision necessary. Thank you for the time and attention you give this letter. Diane Manning
570 269 XXXXX Tobyhanna, Pa. 18466

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