TravelCenters of America (TA) bought Union 76,a chain of national truck stops, in 1997. The company closed some locations and renamed others under its own brand name.
In 1998 the company acquired 19 Burns Bros Travel Stops.
In 2007 TravelCenters of America bought out rival Petro Stopping Centers. Afterwards TA continued using both the T/A and Petro brands.
Today the company has a network of 250 interstate highway travel centers in more than 40 states and Canada.
The locations operating under the TCA and Petro names have fuel, fast food, sit-down restaurants, convenience stores, and lodging. Some locations also offer “trucker-only” services such as shower facilities, laundry, TV rooms, and truck repair.
TravelCenters of America trades publicly on the New York Stock Exchange under the ticker symbol TA, is #329 in the Fortune 500, has 20,259 employees, and had $6.052 billion in revenue in 2017.
Despite the coronavirus crisis, the company saw favorable revenue in the third quarter of 2020.
In February 2023, BP (British Petroleum) acquired TravelCenters of America for an estimated $1.3 billion.
TravelCenters of America maintains a corporate office in Westlake, Ohio.
TravelCenters of America (TA) bought Union 76,a chain of national truck stops, in 1997. The company closed some locations and renamed others under its own brand name.
In 1998 the company acquired 19 Burns Bros Travel Stops.
History
In 2007 TravelCenters of America bought out rival Petro Stopping Centers. Afterwards TA continued using both the T/A and Petro brands.
Today the company has a network of 250 interstate highway travel centers in more than 40 states and Canada.
The locations operating under the TCA and Petro names have fuel, fast food, sit-down restaurants, convenience stores, and lodging. Some locations also offer “trucker-only” services such as shower facilities, laundry, TV rooms, and truck repair.
TravelCenters of America trades publicly on the New York Stock Exchange under the ticker symbol TA, is #329 in the Fortune 500, has 20,259 employees, and had $6.052 billion in revenue in 2017.
Despite the coronavirus crisis, the company saw favorable revenue in the third quarter of 2020.
In February 2023, BP (British Petroleum) acquired TravelCenters of America for an estimated $1.3 billion.
TravelCenters of America maintains a corporate office in Westlake, Ohio.
Outstanding customer service is what will keep a company alive in these hard days.
TravelCenters of America headquarters, I sincerely hope this review reaches the highest of high & you take the time to recognize this superstar leader!
Your General Manager Scott (based out of Ohio) exemplifies outstanding customer service like a true professional.
While I’ve spent over a decade in the Trucking industry, Scott’s dedication to take care of his customers is unlike anything I’ve ever experienced.
After repeated attempts to work with a TravelCenter (known to notoriously make up their own rules) I reached out to headquarters. I had the pleasure of working with Scott who respectfully acknowledged my concern & quickly rectified the issue. Scott topped it off by providing me with his personal phone number & invited me reach out should I have any further issues.
When the service center neglected to honor the policies again, Scott did not hesitate to take matters into his own hands. (Keep in mind, the time zone difference had Scott working at 11pm!) He kept me on the phone while he resolved the issue & absolutely exceeded my expectations.
His professionalism & commitment to get things done in a timely & efficient manner warranted at the least… this note to say MAHALO. (Thank you, Hawaii style.)
I am forever grateful & look forward to continuing to work with TravelCenters of America. I hope you take the time to recognize his excellence!
Very Respectfully,
C.V
Prime Trucking
Here at the Petro in Lairame, Wyoming, we just got turned away from the Iron Skillet, there are about 200+ trucker here due to the road closures and the restaurant is turning drivers away, sad day for TA, I know they won’t read this but maybe someone will. The standards of TA has dropped dramatically
Screw your decision to not let the freedom truckers use your facilities A-HOLES . Go sell your gas in Russia!
Apparently TA is concerned more with making money then there employees safety. The roads are iced over here and my girlfriend works in a Starbucks in TA the manager said she had to be there her not having a car I had to take her. I live out in the country 20 miles from this TA and the roads are nothing but ice barely avoided sliding into the ditch and oncoming traffic tried to stop at red lights and tires slid straight through. This is ridiculous if road conditions are to bad for an employee to make it safely then they should not have to go and should not be in fear of losing there job if the don’t. I want this resolved I don’t care what it takes I’m not letting this go unanswered TA DOES NOT VALUE THERE EMPLOYEES OR THERE WELL-BEING
They sure do not on more the. Just that level
After years of using Petro/TA and paying with a corporate credit suddenly the won’t take credit cards over the phone. What the hell!! I’ve got a driver sitting along side of the road that needs a tire repair and the sites no longer take credit cards and wants cash from the driver. I have 6 paid work orders for TA Tire work, electrical work, oil changes, and a 4 axle brake job with one seal, ALL PAID WITH CREDIT CARD Thanks a whole lot I’ll try Loves in the future, even as bad as they are for quality work
I visited the new TA Nacogdoches and the GM Clay Walker is a ridiculous businessman. He allows his Managers to act tike entitled “KARENS” do not have reset for patrons. He allows his employees to make false claims to the Police and eventually keeps this company liable for discrimination. I will not stop at uncovering thge truth about this company and its affiliates.
Good job!! They act the same way at Johnson’s Corner in Colorado. They banned me from staying there because I complained about the trash not being emptied and used syringes in the parking space next to mine. I’m a pilot car driver that has been going there since before this Clown show took it over. I have yet to get a response from the GM or anyone in the Corporate office. Pilot car drivers are treated like crap at ALL truck stops.
I use to work overnight at the ta truck stop in mocksville nc, for only 3 days. I was never trained, maybe one day, the other cashiers are rude to the customer’s and they give free coffee to everyone. But the reason why I’m commenting is because they never paid me my paycheck after 3 days of working with them and it’s been a month now and still no paycheck. I WOULD NOT WORK FOR THEM AGAIN EVEN IF THEY ASKED. I GOT FIRED CAUSE I CHOOSE TO TAKE CARE OF MY 2 YEAR OLD SON WHO INDEAD UP IN THE HOSPITAL.
HR,
If you need an experienced Road Warrior Salesman to service POG”s or any other sales service needs give me a call.
Work for ta south cr 210 jax fl it can be a great place to work again if get rid all 3 managers since they are contatantly disgreeing and putting blame on each other no communication at all .The assistance manager hangs back in truck service center cause other half work in that department all we employees get mostly with her you need it now she and rest don’t really help at we need a good bunch in our customers are suffering then was told leave showers down need more attention on restroom please no notification have someone to come in evening nights without managers knowing then will see we don’t get supplies to do toilets but we hear need not my job or we don’t get paid to do that ms beth was good so is ms brandy they help in all situation beth used to help me do showers we did mens room i learn alot by her the three we have now don’t know shit sorry but true mike was transfer here to have porters under neath him but no unless they want to schedule meeting then after showing up it gets cancelle please help going to lose 2 of your very great porters ask mr john
We were just in the TA at Farewell bend Oregon, and I was astonished at the unknowable people who worked there, the building didn’t have disabled parking out front no disabled doors out front, no toilet paper in the disabled stall, very small stalls for normal people that is only big enough for a 12-15 year old.
When I walked in the front doors I said it smells like someone pooped in here. It was the smell of the Mexican food.
I don’t like my first impression of this place.
So i just got up from my 10 hour break here in north baiitmore ohio at the petro when i went in for breakfast at the Iron skillet when the server walked up to me not to take my oder are anything like that but to rell me i hade to leave they could not serve me they said i was in two weeks ago and did not pay agen then they said i was in 3 weeks befor that i have not been here in over 3 months if not longer been out on Westcoast plus they said they called my company i dont know how they called how would they know who i worked for hummm?? Plus i work for myself my owen name on my truck and trailer my owen authority and never got any phone calls how can this place turn me out like that no here i am needing to eat and take my meds and nowhere to do that and its 3 hours to next place so if i pass out and die are kill someone just know it is petro fault for not allowing me to eat my breakfast
Waited 4 hours @ Effingham Petro to get in front of the bay for a bobtail that’s was finished. Another hour for bobtail to pay for repairs while mechanic stood around. Why couldn’t they pull bobtail in front of bay and start working on my flat?? Totally idiotic! TA truck Service is the biggest joke on the interstate. You are only there if there are no other options.
2 weeks back my husb and I we got so mad at this place you need to come down my husb is a vet in the army for 22 years the where very rude and we sen them pout out a old man and lady the where living in there van they where very nice just be case not all of us have a lot of money if this is how you all take care of people than I am going to put this in the pappers you do not take to people that away the old lady was crying all the wanted was to get some wather to drink it is naste in this place go there and you will see do now I giving you 1 week than I going to tell every one how you tret vet army navi how you don’t care
Aug 29 -19 we arrived site 252 Beto Junction. Sigh on showers said out of order boilers down don’t know when new are arriving. We’ve been on the road 3 days and wanted a shower. The 2 woman on at 7:30 were rude. Told us had to use ultra one for a cold shower no complementary. Go across street and pay for one. That is no hospitable way if they want our money to buy or eat. Sam mng had left. Imagine my disappointment after listening to the corporate office marketing recording.
you are right on
North Las Vegas Petro truck stop discrimination. I’ve tried resolving with the GM since yesterday morning but still can’t get a call back. I was just chased down by an employee in the parking lot at 3am for getting a cup of ice in my own cup. The sign posted says I can. I tried warning her about this loose cannon, he had threatened me yesterday too.
Everyone else at this location is sweet, pleasant, awesome- but I’ll be taking my business elsewhere now. 2 thumbs way down now. You need to bring self protection if employees can chase you down in the parking lot for following company policy.
Get ice in your own cup at your own risk.
TA I ANTIOCH IS A GREAT PLACE TO STOP IN AND HAVE A GOOD MEAL YOU GREAT SERVICE FROM FRINDLY PEOPLE
Mt Vernon Il restaurant heard a employee talking about a waitress . about her getting fired guess the manager of the restaurant is running around talking about it to the employees that this waitress is getting fired .isn’t that confidential ???
Talk about rude employees. Stopped at the center in commerce city co and tried to order some pizza from pizza Hut inside the truck stop and the guy behind register was rude and gave me an attitude. Michael but spelled wrong, name tag read “Micheal”. Next time I’ll just stop at Sapp Bros.
Why are all the restaurants at Petro/TA in Oregon closed. I live in Albany, Oregon and all restaurants ARE OPEN. What is wrong with Corporate for not opening restaurants? Are they ever going to open?
TA of Binghamton NY!
Complete rip off and rude employees at service department.
Had my truck in with an electrical problem, mechanics/employees had no clue to fix it, ordered a part that had nothing to do with the problem, dilly daily with my truck for two days and presented me with a bill of $789 to pay after their inability to fix the problem and truck has to be towed again to a freightliner dealership.
I expect management to get in touch with me to resolve issues amicably or this will result in a court action.
Management sit up!! You employees are rude and will the company down
And after all these comments this corporation still does not care. They make over 8 billion in revenue a year and cannot even run there corporation the right way. All the CEOs need to be fired and set on fire so they know how it is get burned. F**ken idiotic morons!!!!!!!!!!!!!!!
Tried to email corporate, but that didn’t work so I’ll just post it here.
I am so upset that I’m sitting in the parking lot of the Mebane Petro writing this email. I was charged $4.00 to get a email printed. Now, I understand that $4.00 is the cost of a fax (which is redicilious on it’s on face). But, to be charged $4.00 for some printer ink on two pieces of paper is highway robbery. Now the reason I’m up set is because when I get this done at other truck stops, including TA/Petro, I’m charged the copy price, NOT the fax price as this is NOT A FAX.
There needs to be some clarification between locations. I’m expecting to pay the copy price. This was NOT A FAX.
I sent my email to Vickie James, General Manager of Fuel Operations (frgm329@ petrotruckstops.com) expecting to pay the copy price. However, the cashier say $4.00. I was dumbfounded. I explained to the cashier that every other TA/Petro charges me copy price, not fax price as this is NOT A FAX. She said the the manager charges fax price.
OK, how does she set corporate prices? Is there even a corporate price? Everyone else charges me copy price. This is NOT A FAX. I even had to wait 10 min for her to get back to check the email. Well sorry to tell you this but Flying J has there email set up at the fuel desk. No wait!
This is exactly why I don’t fuel at TA/Petro everything and I mean everything is extremly overpriced. But I’m just blowing off steam, however this much is true. I will only use TA/Petro as a last resort. I hate pulling into the parking lot, as I know I’m about to be ripped off.
Receipt # 42117481
Tue Feb 12, 2019 17:21
Theresa 000343972
Register #42
NOT.A.FAX
this is the worst place to get a service done. Take truck in to have oil changed nothing wrong with truck. Next day oil pan leaking. Now they wont even fix what they screed up. Don’t ever go to TA for service on your truck unless you want problems with your truck that never happened before you went there. WORST PLACE EVER
Hi Rusty,
I just read your comment and was wondering what TA you had the issue with? I also had a truck go in for an oil change and the next day the driver found that they had cracked his oil pan.
I AM RESLLY RESLLY F-ING PISSED AT TA/PETRO FOR RUINING A ONCE GOOD OLD FASHIONED TO ALWAYS GET FOOD IN JOHNSTOWN COLORADO JOHNSON CORNER BUT SINCE YALL TOOK IT OVER I WILL NO LONGER BE BUYING DIESELF FUEL ANY DRINKS OR ANYTHING FROM YALLS STORE BECAUSE YALL CANT EVEN KEEP A RESTURANT OPEN FOR US OVER NIGHT TRUCKERS WHAT A F-ING SHAME TA/PETRO STOPPING CENTERS
I agree. Ta/petro are a bunch of two faced liars. Ghey promised the drivers to put us first and keep all restaraunts open for us. They lied. No law said truck stop restaraunts had to close because we are necessary workers. But Ta/petro closed em all. Fuck Ta/petro. I hope and pray everyday they go out of business and close the doors. Maybe someone with respect for us drivers will comw in and open a real truckstop!!
I have came across more problems due to a new employee inexperienced on putting a serpentine belt on my truck causing more damage then what I brought into them.. like 2400+ in repairs. I have called into you guys with my disconserns of the service I received at store #311. Over pricing parts as well. I am a extreme loyal customer to Salina is store. They can back me on the stuff that broke. Wasn’t befor seen by them in the service of my truck. And the excuses from store #311 has cost me a lot of $$$ for their mistakes. I might have to search for legal options if I don’t get some resolution soon. I lost 3 day that I have to work twice as hard to catch back up. For the loss………….
First of all I love you’re stores but the restaurants need help seriously! I don’t know if y’all check them out are not but WOW rude nasty people work at a lot of these locations ! Expensive for what you get. An the one in Nashville. U wonder why sales isn’t that great!!! check the ones running the place, an to think TA accepts taking all parking for cars during game is wrong. Truckers built this business an cannot even park!
I just wanted a fuel water separator filter replaced they said it would be a couple hrs OK put me in a door it took 45 minutes plus to do shift change for mechanics really when get to work you should be ready to go not play around for 45 minutes or more
I read all these and this one people really need to think about what they write we know you get to work and being the super employee that you are you jump right in your tonka truck and start your day. It is so funny you break your truck and because you have a problem we are supposed to stop everything and run to fix you because you are so important that we have to skip everyone else that has been there because you are the super trucker and we must bow to you.. you don’t like the service fix it your self learn to drive the truck and if that doesn’t work maybe you should retire. When I was growing up you looked up to truck drivers because they were like super heroes to kids but now all you guys do is whine and cry. Also just a suggestion you driver’s do realize it is against dot rules about wearing flip flops driving your professional drivers act like it before gotta give a pacifier big a** baby’s
I was at the T/A in Ogallala, Ne. Aug. 20th 2018 about 5:15 pm getting gas, my whole family in the Vehicle when the employee had come out to replace trash by the gas pumps while smoking the whole time, My daughter-in-law had gone inside to let them know that an employee was smoking by the pumps and had said that it was unacceptable, and was told by Management that was when they got their cigarette breaks. When I went inside after putting the gas in, It sounded like a big joke that some girl came in to complain about it!
No nothing happened, but there is a reason for no smoking by gas pumps. I would like to think that YOU CORPORATE should be aware.
I smoke by the pumps all the time…for the past ten years…as have millions of people for the past 100 years…this person is a whiny idiot…
Why dont you go play hide n go f-yourself you piece of sh*t. A** f**ks like you is why this f-ed up a** corporation is the worst of all. You smoke at the fuel pump while I am fueling I will beat your f-en a** you pr*ck!!
You ain’t doing sh*t all talk keyboard gangster the only thing you gonna beat besides your wife who is really your sister what’s the name of your company all in family you inbreed go back to your trailer and your 6 kids inbreads try to rid the world but they always come back
you know you know it he is a big idiot
T A center Aurora Oregon… Bugs , flys, no ac in drivers lounge. Floors not mopped in weeks. Hand sanatizer despenser broken in fitness room for a month that I know of.Smell of trash lingers everywhere. Corporate please do something about this !!!!
I have noticed a few abnormalities at a T.A. restaurant near me. The manager has minors working after twelve A.M., and I am suspicious of prostitution in the waitresses. There is also an abundance of loud verbal fighting between most of the staff around the clock. Arguments have broken out between customers and waitresses, and vulgar language was used towards the customer. The manager has been contacted several times, and he simply does not care. The restaurant is in Baldwin, FL.
I’m so disappointed. Was fixing to pay for brakes all around and was going to spend all that money on my credit card. And to find out that they can’t even give you a shower credit. This is bull crap. So then went into ta on exit 68 off of i40 in Tennessee. And s**t was all over the tolites. So they didn’t say we will have someone one clean it they told me to go up stairs and use shower 7 or 8. Really…..so called the loves and they said they could do brakes on my 98 Pete and get a shower and 4 times the points. Ta just lost me for a customer.
First off why would you or anyone ever allow a truckstop mechanic change your brakes or do anything other than tires on your truck or trailer. Thats insane to me!! Its a struggle for me to even allow them to change a tire.
I were visting the Petro/ TA in Shreveport Louisiana on December 20 2017 around 11 30am and i will never visit it again. Purchased a shower and it was dirty, had to wait 15 minutes for another one.Porters standing around doing nothing, Female manager flirting with a black male porter. Just Nasty.Employees eating without paying for their items.I know that my complaint is not going to be followed up on but i think that the problem is ,that it is too much family working at your Shreveport Locations.I visited the Mobil station and over heard that there is a Auntie and Neice working there. I think if you replace your staff then maybe your business will pick back up.
I want to know how a store manager can get away with calling an employee a XXXXXX and c**t? All that was done was going to suspend manager for 2 wks with no pay, after Christmas. Why wasn’t he fired on the spot? They need to be sued for sexual harassment. I used to work there and hell I got fired on the spot for just telling a customer to go down the road to a pilot. What I did wasn’t anywhere as bad as what the manager did. You can’t keep management around who are going to treat their employees with such disrespect.. I want each CEO THOMAS O’BRIEN, ANDREW REBHOLZ AND MARK YOUNG to know about this. And one too email me back.
Lost my TA rewards card. Went to a kiosk to get another temp and report mine missing. Can’t talk to customer service any more because they’re only available 8-5 eastern time. Obviously, no longer give a s**t about the rest of the country or those of us who work 24/7. What does it take to get a new card? Your truck stops are getting old and worn out, why no upgrades or remodels, like Flying J/Pilot? The store in Ontario, Ca., is a perfect example. Just send me a check for the points built up on my card.
I just visited TA shop at Baytown TX. Had a starter with me so only asked for a labor. Mechanic started at 17:30 and finished at 18:42. Total charge was $332.79????? That’s a robbery! Did a good job but that is a robbery! I really want corporate office to look at that bill and take action on my complaint.
Stopped at ta in Hope AR, got 50 gallons of fuel, and a 50.00 advance, (most of which was going to be spent in their store), told me that there was a 1.50 charge. It’s now 60 gallon., to not be charged for my advance, I have, 5 trucks, I buy about 2500 gallons of fuel per week, Monday they start fueling at pilot! It’s a shame that a place that depends on truck’s to stay in business, tries to screw us any way they can!!
general information to bid on future projects
general information to bid on roofing repairs or new roofing on future stations
petro in portage wi cooked meat that had sat in a cook and hold not turned on for 12 hours and they still cooked it. left chicken strip sit out for 6 hours and still used them.
Sent my comments just a few days ago on TAs and Petro. Going to add another on what you call shops, or lack of. We happen to have an over weight piece of machinery on and had an air bag blow, we cannot drop this trailer. And who would thank that a TRUCK shop wouldn’t have the equipment to work on anything. Another one that can’t do the work. Soooooo, we take our work and MONEY!!!!!!! elsewhere. It’s getting to the point we won’t even bother stopping. Only one truck, but other will get tired of it to. Service, customer service and decent food all a thing of the past.
All good things must come to an end.
KARMA
I left the Ta of Walton, KY and have driven a total of 10 hours and 45 mins total!! I pull into the Ta of Duncan, SC and look for parking slots and out of the 50 or so “public” slots, none where avaible and have 1/3rd of them filled with bobtails and the other half of the parking is “Reserved” parking!! I literally could not find anything available other than reserved slots and come to find out there are 51 slots for reserved!! I park my outfit into a slot and not realizing that I was in a reserved slot being they are poorly marked and none of these idiots poles are blocking thr parking slots!! So i park my outfit and call it a night! So i get a local security officer beating on my truck at midnight asking to see my ticket! I explain to him there is no where else to park and he is like I have to get you to move, which keep in mind there are no slots avaible or pay 15 dollars to park here. Also, have to keep in mind that I’m already in my sleeper and even a dot officer can not make you come out of the sleeper bunk to do a dot inspection, I’m also with a company that has already confirmed with the up and coming mandatory for elogs!! So now, I’m forced to pay the 15 dollar fee since my elogs have me officially shut down!! So i go inside and ask the manager for the district managers phone number and she explains to me his number is on the bottom of the receipt! I return to my truck and of course he has his phone off and goes straight to voice mail!! So this man is home and asleep in his bed and I’m trying to sleep in my bed and being woke up and forces to pay to sleep!! Yet ta and Petro have been the only truackstop I try and get fuel from and stop at since they are the last true truck stops left!! But this is a good way to continue to loose dedicated customers!! Hopefully someone at the corporate office will address these issues and make the needed adjustments to at least keep their dedicated customers!! I hate to take all my trucks to the pilot, loves or other truck stops since we don’t have to be worried about being woke up at midnight from a dead sleep and forced to pay a fee to just sleep!!
I just had the worst experience of my driving career (7 years) at the Petro in Rochelle, IL. The buffet at this establishment tonight was absolutely disgusting. I haven’t had food that bad since I was forced to eat institutional food in junior high. There were three protein item, over cooked fried chicken, a thin ham slice, and so kind of fish so over cooked in a grease/butter sauce that it wouldn’t hold together. I do no consider the “meatloaf” a protein item, because I am fairly certain there was no meat in it at all. It had the all the flavor of sawdust coated with ketchup.
Then there were the “side dishes” or the carb items, if you will. Mac and cheese, chili mac, beef and noodles (again if there was any beef in it besides for flavoring, it was an oversight). Mashed potatoes and white or brown gravy. The vegetables, were, green bean casserole, broccoli and cheese, corn, yams( nothing to go with the yams, and they were so over cooked it was unappetizing). Desert was bread pudding, and so type of cobbler in a pan.
All these food items were so bad, I wouldn’t have fed them to my dog, yet I ate them. I’m not happy that I ate them, but when you have no there choices besides an overpriced menu for mostly the same stuff as is on the buffet, it really makes no difference.
None of these item have much in the way of nutritional value. And here’s the big thing – ALL THESE ITEMS ARE COOKED THIS WAY TO HIDE THE FACT THAT THEY ARE ALL LOW END, CLOSE TO OUT OF DATE ITEMS. Yet we, the truck driving community, are force to eat this day in and day out. In the past seven years, I have watched the quality of the food in the restaurant at your TA and Petro restaurants decline drastically. First it started out by putting food items out that had nothing to do with the buffet of the day. Someone I guess decided that rice was a good filler item to all buffets. Yet there is never anything to
Put it with. Then the carb craze started. Decent menu items were replaced with high carb, high fat foods. Fried foods replaced good protein items. Then fatty BBQ took the place of the rest of the protein items. Again, all of these items are low cost, easy to put out fast , and cost you pennies on the 13-18 dollar price tag you charge us.
Some places got so bad, the drivers stopped eating there. Instead of figuring out you had a menu problem, you got rid of the restaurants in those locations and went to fast food. Guess what, they’re not doing any better. But they bring in more tourist dollars don’t they?
If you fixed your menu, went back to what you used to be seven years ago, more drivers would have a better experience at your establishments.
Really, you need to get your act together and fix the restaurants. Don’t get rid of them, spend some money on quality items for the menu and better training for the kitchen staff.
Not that this review /message will make any difference but here I go. More and more truckers are trying not to frequent your establishments along our great country. With the lack of parking we end up there at one point or another. Like last night for instance. It’s 3am I’m in Kentucky . (Florence) knowing that there’ll be no parking except of course the reserved parking. 14 bucks!!
I want a shower 14 bucks!! Felt like breakfast and got some biscuits n gravy ,2 eggs, and sausage
14 bucks!! So just to come and park and enjoy the basics I’m in 42 bucks total. No, I did not tip the waitress and I hate myself for it but your prices and obvious focus on money surely pays her a nice salary. Right?
I hope slowly and truly that you as a company will realize that us truckers will finally quit coming to an establishment that charges 6.99 for a bottle of windex or 3.59 for a roll of paper towels etc. etc ….
I know that there are expenses to having a truck stop but I’m not dumb. There’s no need for this attitude towards truckers. Where money is the focus
I just want to say the general manager at the TA in Limon, CO whose name is Jake Johnson is a total pig who has a foul mouth and was seen to be getting pretty handsy with his employee Sandra. Nasty!
Que porquería la demora es porque TA tiene la policy de atender primero road service osea les importa un c**o que esperes 5 o 7 horas por un cambio de aceite
TA RICMOND GA Complete SUCKS seating more de 6 hour for oil Change
Good afternoon my name is juan Arevalo and I have a filed a claim since the beginning of September 2016 my claim number is 0 54202 720 at the truck stop in Grand Bay Alabama on I-10 Exit 4 I have talked to mr. Patrick the manager for several times and he hasn’t done absolutely anything to to resolve this matter, this complaint was filed because they replaced a clutch pedal that Was defected, please feel free to call me at 702-782-XXXXX and thank you for it for your attention
Why do your truck stops or travel center in Atlanta Georgia have reserved parking for the locals by the month an nobody else can get a spot when there comming in that area to deliver
Why do your travel center an truck stops in Atlanta Georgia have reserved parking for the locals by the month and anyone delivering in that town can’t get spots
The Petro (301) in El Paso Texas is so trashy. It was hard to believe who was management anyways because the lack of professionalism and how uneducated they speak.
My family and I stopped here on our way to Odessa and let me tell you it was the worse experience ever. Normally we do not complain but we all had children and the filth coming out of their mouths was disgusting. We made it a point to talk to management and to our surprise she was the General Manager which her name is Gloria. She some how got a bit offended and started yelling at us telling us to get the hell out of the store and she called security. It scared all of the kids that were with us because they thought we were going to get arrested!!! We do not curse nor do we accept that behavior from other people that are infront of children. We were going to get cited and banned which was ridiculous, a quick stop turned into an hour ordeal. She was outside with security yelling at all of us to get the f out of there or she would throw our as!$s in jail. We are never stopping here ever again and we told family and friends as well because this was the worse customer service ever!!! You need new management and security not some gang banger running a bussiness nor policemen who got carry away as well.
Please remove the phone number above for TravelCenters of America. It is not correct.
We have updated the contact information. Thanks!
Further I want to state 12 eight 2016 at about 9:30 PM I went to your travel center in commerce city Colorado and have orders and I had asked the server status so I was parked in front of the out of service line iI went in the moment to order some food and I was asked the to remove the unit which I did and I asked about your privileges to the park and have I was told to leave the building and the female security and privacy sector has a very high tone against your customers therefore I’ll be taking my business somewhere else and I believe that this is just bad business person you got there working as a security, as well that night shift manager a female against Hispanic .it all escalate when I ask how do you reserved parking I’m never has experience to this point to, if pay Ultra card are there any intact fees therefore I will either on propria to cut your customers and therefore I believe that you CC my account that I use you guy constantly on service on Truck and @ petro#6005440025598038 well do Business elsewhere
The last 2 times I’ve stopped at the Petro in Reddick, Fl. it’s taken at leased 4 hours just to get into the shop. They’ve got 1 truck in 1 bay if 1 mechanic is all y’all can afford then you need to shut the doors
It is now 3.50 pm now still have not got a/c fixed yet they have just the system vacuuming down this shop is a big joke has very poor management guys in shop is under skilled to work on trucks will never be back to this joke off a so called shop
I have been setting in Atlanta Georgia petrol for two days now tying to get my ac fixed but have had no luck just keep getting the run around that that have no tech to fix it or he had to leave on personal problems it is 9.35 am on Saturday and I still have no a/c I will be taking my repairs to get fixed and get all my fuel at flying J and pilots loves from now on your company has went to the birds your personal are just out rude
Trun in compliant last week and again this week. Haven’t heard anything from anyone on this. The seriousness of this compliant should have been address immediately.
TA Gary Indiana I came to get a oil change and see why my truck was having a hard time starting. The mechanic shows me the device needed, sells it to me. Nobody installs it, I been sitting here over 20 hours. All the mechanics went home. Them Im told I have to wait a couple hours until the manager comes back from recital (BS) to get my money back. Mechanics standing around, Nobody doing anything.
To accounts payable I am suppose to be receiving payments from my settlement an haven’t received a dime someone is stealing my checks and the banks are letting people cash them illegal PLO look into this situation they are embezzling funds from my estate that they stole from me and my settlements.
I am sending this email to you about the restaurant in Ganado TX. the improvements you have made really look nice, but as long as you have the same manager running it you will never get the business back that he has lost. jack is not a manager nor will he ever make it to be one,as a local to Jackson county I know for a fact that the local people will not go there to eat, they would rather drive to el campo or Victoria. jack is very rude and does not care about the business he just wants the title as mgr.
good luck getting your business back, I know there is a lot of competition out there, but as long as he is there you will not get it back.
you can contact me through my email. thank you for your time