Mark Lawrence founded Polar Cave Ice Cream Parlour in 1995. Known for its generous portion sizes and unique flavors, such as Mashpee Mud, this small ice cream shop rakes in not only positive reviews but is frequently on many “Best Ice Cream” lists.
The “can’t miss” bubblegum pink and white location is popular with both locals and tourists.
Polar Cave not only serves walk-up customers but also provides drive-up service, where customers can wait in their air-conditioned cars for service.
Despite being a popular destination, the company has had trouble hiring new employees. At first, CEO and owner Mark Lawrence believed it was due to Covid, but even in 2022, offering $20 an hour, Lawrence still has problems hiring.
Due to the staffing shortage, customers have waited 30-60 minutes to be served, causing some customers to berate and belittle what are usually high-school or college-aged staffers.
Harassment of staff became so ugly in 2020 that Lawrence closed the ice cream parlour for a while.
Polar Cave offers gluten-free and vegan waffle cones, along with a variety of flavors, including some recipes that Lawrence claims are 100 years old.
Polar Cave Ice Cream Parlour maintains a corporate office in Mashpee, Massachusetts.
Mark Lawrence founded Polar Cave Ice Cream Parlour in 1995. Known for its generous portion sizes and unique flavors, such as Mashpee Mud, this small ice cream shop rakes in not only positive reviews but is frequently on many “Best Ice Cream” lists.
The “can’t miss” bubblegum pink and white location is popular with both locals and tourists.
Polar Cave not only serves walk-up customers but also provides drive-up service, where customers can wait in their air-conditioned cars for service.
History
Despite being a popular destination, the company has had trouble hiring new employees. At first, CEO and owner Mark Lawrence believed it was due to Covid, but even in 2022, offering $20 an hour, Lawrence still has problems hiring.
Due to the staffing shortage, customers have waited 30-60 minutes to be served, causing some customers to berate and belittle what are usually high-school or college-aged staffers.
Harassment of staff became so ugly in 2020 that Lawrence closed the ice cream parlour for a while.
Polar Cave offers gluten-free and vegan waffle cones, along with a variety of flavors, including some recipes that Lawrence claims are 100 years old.
Polar Cave Ice Cream Parlour maintains a corporate office in Mashpee, Massachusetts.
