Monitronics was founded in 1994 by Jim Hull and has headquarters in the Dallas area of Texas. The company is the second largest security service provider in the US, serving more than 1 million customers. Monitronics is one of the industry leaders in smart home technology and serves not only the US but Canada and Puerto Rico as well.
The company recently moved its monitoring centers to one central location in Farmers Branch, Texas. Monitronics offers both cell phone monitoring and automation services, but landline services as well. In addition to home and commercial security services, the company also offers fire alarms, personal protection alarms, two-way voice communication services, and an interactive service option.
In 2013, the company acquired Security Networks, a conglomerate of approximately 225 dealers, for $507 million.
In 2016, the company changed their name to Moni Smart Security, along with their logo.
The company announced in late February 2018 that they had arranged an exclusive, long-term, trademark licensing agreement with The Brink’s Company.
Monitronics has received numerous awards for their services including being listed in SDM magazine as one of the Top 100 Security Companies continuously since 2002, and North American Frost & Sullivan listed Monitronics as their pick for Company of the Year in 2010.