Back in 1981, Don Kotula began selling log splitters out of his garage. A former heavy-duty equipment salesman at Ziegler, Kotula thought he might do better on his own, selling items that he believed people really needed.
Soon, Kotula had so much business that family members need to help him fill orders. Kotula opened his first store in Burnsville, Minnesota.
In 1991, Kotula began manufacturing his own tools and equipment under the NorthStar brand. Sales of NorthStar products make up a full 20 percent of company revenue.
In addition to Northern Tool, the company owns the Golf Warehouse and the Sportsman’s Guide, acquiring both of these companies in 2012.
Northern Tool maintains a corporate office in Burnsville, Minnesota.
Hello,
I read reviews and I was excited to buy your 31 Gallon Tow-Behind Trailer Boom Broadcast and Spot Sprayer.
Unfortunately I found I couldn’t pick it up anywhere near where I live (Siloam Springs, AR) although I had no issue with driving to Tulsa . Instead, I was informed I would have to pay a shipping cost of at least $45.00 or wait 12-14 days to get one.
I have chosen to look for another brand rather than go that route. I am extremely disappointed that I was led to believe one price, then have the price upped on me by $45.00 for shipping. I hope that Mr. Kotula or the CEO Ms. Kotula reads this, and understand my frustration and now distrust on your brand.
AWFUL AWFUL AND MORE AWFUL !!!!!!!!
your”JACKS SMALL ENGINE CUSTUMER CARE” by phone makes you feel like one dumb a** costumer….. I plan on putting this on every site just to warn people in advance what you will be up against (im not alone look at your reviews)…..Received wrong part that took weeks to get……….Called on JUNE 5th on hold for 15min just to get a Jerk off that made me so FRUSTRATED by making me feel like i was interrupting his COMMODE emergency…He got me to the point of telling his A** off but i took the high road and said ill call another time…..but it gets better on todays call JUNE 7th i waited 59 MINUTES to get DAVE was he the same guy from JUNE 5th ? the frickin attitude told me it was ( then you folks only have 1 a-hole) he again dominated the conversation asking for model # i gave him 1st time but he said i have to have more # ….I dont order parts everyday THANK GOD from DAVE and i will never again …..Ill throw the engine away before i deal with his a**….Im sending back the wrong part and i can’t trust the address he told me thats how bad he was….105 Industry ln Forest Hill,Maryland 21050… God Help your Company and by other comments your going to need everything GOD has to offer…
I have the Northern Tool credit card and because my fico dropped 2 points and it has gone way up since then they lowered my credit on my card. I have never heard of this till now. I’m in business and have paid on time every time. No good. I’m moving on. O my Fico went down because of what they did also.
I purchased a hydraulic lift from one of your stores on March 18, 2021 with a anticipated delivery date of April 2, 2021. I have contacted the store in person and via phone call numerous times to no avail. I ended up speaking with one of your District Managers April 14th and he was supposed to call me back by April 15th but I have not heard back from him even after several additional phone calls and text messages.
I am very frustrated by the lack of concern for my inconvenience and loss business because my money [approximately $2,400] is tied up on this transaction. At this point, I would like to have my money back to close out this transaction. I paid in cash which is clearly indicated on the sales receipt. Please have someone contact me for a solution. I prefer a phone call 469-337-XXXX.