Mint.Com was founded in 2006 by Aaron Patzer in Mountain View, California. The company operates a free, web based personal financial management program for those in the US and Canada. The software allows clients to track credit cards, banking, investments, and loans through a single interface. The service also allows users to set financial goals and set budgets.
The company originally provided account aggregation through Yodlee, but the company was acquired by Intuit in early 2009 for $170 million. Since this acquisition, features of Mint.Com have been incorporated into the Quicken desktop software, and vice versa.
Some have questioned the safety of the company’s software, which has users input their bank or other financial institution username and password to be stored for quick access. Although this has not yet happened, some fear a hacker would have access to all of a user’s financial accounts, should a hacking event occur.
Mint.ComMint.Com was founded in 2006 by Aaron Patzer in Mountain View, California. The company operates a free, web based personal financial management program for those in the US and Canada. The software allows clients to track credit cards, banking, investments, and loans through a single interface. The service also allows users to set financial goals and set budgets.
The company originally provided account aggregation through Yodlee, but the company was acquired by Intuit in early 2009 for $170 million. Since this acquisition, features of Mint.Com have been incorporated into the Quicken desktop software, and vice versa.
Some have questioned the safety of the company’s software, which has users input their bank or other financial institution username and password to be stored for quick access. Although this has not yet happened, some fear a hacker would have access to all of a user’s financial accounts, should a hacking event occur.
Good evening,
I have a huge complaint with your employees Art and Ms. Lou, who can be reached at: 800- 446-6884. I initially called mint on 1-23-17 to advise of a double payment made on my ATT bill, and that I was going to stop the transaction with my bank. Art advised me to allow the payment to process and he would take care of me. Art called me the following day and told me he would conference ATT on the line. I noticed I did all of the talking, so I acknowledged that he was on the line as well. ATT advised that they didn’t show payment yet. Art said we needed to call back the following day. When Art confirmed payment received to ATT, he told ATT to refund me knowing that this was a process, which will take until Feb. 6th, 2017. I immediately told Art, NO, unexceptable, I need my full payment of $180.05 now. Art told me, there was nothing he could do, ATT, was responsible for my refund, I asked for his supervisor, and that’s when Ms. Lou came to the phone after having me wait 15 minutes, and verbatimly said what Art said to me. I asked for the corporate office phone number, and I was told no, but she would send an email of my concerns. I thanked her for not being a real person, and not executing favorable customer service. My total time spent with your company representatives was almost 1hour.