Kayak was founded in 2004 by Steve Hafner and Paul English. Hafner had co-founded Orbitz in 1999. The company operates a metasearch engine for hotel rentals, vacation rentals, air fares, and car rentals.
Today, the company operates as a subsidiary of Priceline, after being acquired in 2013 for $2.1 billion. Both the website and mobile app operate in 18 different languages and 30 different markets, including the US, France, Germany, Russia, and Singapore.
The company has won numerous awards, including Best App for Business Travelers in 2013 by Travel and Leisure, as well as making the top 10 list of Budget Airfare Tools Every Traveler Should Know in 2012 by Mashable.
Kayak noted that, as the coronavirus began to emerge in January 2020, US destinations and Mexico were among the most requested vacation sites.
Due to the coronavirus, Kayak was forced to lay off 400 employees in May 2020.
Kayak maintains a corporate office in Stamford, Connecticut.
Kayak was founded in 2004 by Steve Hafner and Paul English. Hafner had co-founded Orbitz in 1999. The company operates a metasearch engine for hotel rentals, vacation rentals, air fares, and car rentals.
History
Today, the company operates as a subsidiary of Priceline, after being acquired in 2013 for $2.1 billion. Both the website and mobile app operate in 18 different languages and 30 different markets, including the US, France, Germany, Russia, and Singapore.
The company has won numerous awards, including Best App for Business Travelers in 2013 by Travel and Leisure, as well as making the top 10 list of Budget Airfare Tools Every Traveler Should Know in 2012 by Mashable.
Kayak noted that, as the coronavirus began to emerge in January 2020, US destinations and Mexico were among the most requested vacation sites.
Due to the coronavirus, Kayak was forced to lay off 400 employees in May 2020.
Kayak maintains a corporate office in Stamford, Connecticut.
To whom it may concern:
I am copying you on a note sent to Shannon at kayak.com
Hi Shannon,
Thank you for following up on the referenced reservation Justfly 065-846-482 for my daughter Elizabeth Ivanov and her children.
Your help in resolving the issue was invaluable and I believe without your intervention, we would still be spending hours on the phone with empty assurances from Just Fly.
I don’t know whether, George, Ext. 2809, accidentally disconnected me or merely hung up, but during our conversation had promised to call back within 3 hours with a resolution, but that call never came.
The carrier, Singapore Airlines supervisors, also reached out to Just Fly in an attempt to solve the problem, but they too, were met with a lack of responsiveness. It was only after your involvement that action was taken.
As I travel professional since 1985, I have been using Kayak as a valued resource since its inception. This is the first time we have ever experienced a problem with a site recommended Kayak. I have since read numerous unfavorable reviews for Just Fly and I sincerely hope you reevaluate your association with them.
We appreciate your effort to help.
Best wishes and thanks,
Carol
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Carol Gerst
Leslie Carroll Designs in Travel
610 420 2601
lcdesignsintravel.com