Second generation grocer, Robert P. Ingle, decided to open his own market in 1963. His first location was in Asheville, North Carolina. From the beginning, the company name was Ingles, not Ingle’s.
In 1982 Ingle purchased a dairy farm, Milkco and expanded his grocery store to include dairy products. Milko remains a wholly-owned subsidiary of Ingles.
In 2000 the company started building Ingles Gas Express gas stations with its newer stores.
Today Ingles Markets has 201 locations in North Carolina, South Carolina, Georgia, Tennessee, Virginia, and Alabama. The company also owns 70 shopping centers and a dairy farm that sells one-third of its products to Ingles Markets and the rest to other distributors. Ingles Markets also owns Sav-Mor Foods. There are currently 11 Save-Mor Food stores in 3 states. 
The company is family controlled, with 86% of voting power and almost half of the shares owned by the Ingle family. Robert Ingle passed away in 2011 and his son, Robert Ingle II, then became CEO.
In February 2022, the company saw a 17percent increase in stock prices after announcing revenue growth in the first quarter.
Ingles Markets trades publicly on the NASDAQ under the ticker symbol IMKTA, is #629 in the Fortune 1000, is a member of the Russell 2000, and had $3.79 billion in revenue in 2016. 
Second generation grocer, Robert P. Ingle, decided to open his own market in 1963. His first location was in Asheville, North Carolina. From the beginning, the company name was Ingles, not Ingle’s.
In 1982 Ingle purchased a dairy farm, Milkco and expanded his grocery store to include dairy products. Milko remains a wholly-owned subsidiary of Ingles.
History
In 2000 the company started building Ingles Gas Express gas stations with its newer stores.
Today Ingles Markets has 201 locations in North Carolina, South Carolina, Georgia, Tennessee, Virginia, and Alabama. The company also owns 70 shopping centers and a dairy farm that sells one-third of its products to Ingles Markets and the rest to other distributors. Ingles Markets also owns Sav-Mor Foods. There are currently 11 Save-Mor Food stores in 3 states.
The company is family controlled, with 86% of voting power and almost half of the shares owned by the Ingle family. Robert Ingle passed away in 2011 and his son, Robert Ingle II, then became CEO.
In February 2022, the company saw a 17percent increase in stock prices after announcing revenue growth in the first quarter.
Ingles Markets trades publicly on the NASDAQ under the ticker symbol IMKTA, is #629 in the Fortune 1000, is a member of the Russell 2000, and had $3.79 billion in revenue in 2016.
I do 95% of my weekly grocery shopping at Ingles in SC and have for thirteen years in the upstate. I’ve patronized Seneca, West Union and Anderson’s 3 locations – I keep returning. I’ve always been treated respectfully and assistance offered and issues resolved when needed.
I, of course, encourage Ingles to reward their employees – they are YOUR PR.
As for me, I like shopping at Ingles…well except for one department. It’s mind boggling how many employees work in the deli, yet it is impossible to get service. They do a lot of chitchatting among themselves back there, and almost always seem to orient themselves in a way that they never have to make eye contact with the customers on the other side of the counter. I’ve come to regard it as an art form, and marvel at how adept they are at ignoring the customer. I’m further amazed that management doesn’t seem to mind how this affects their bottom line. I mean isn’t it the point to actually sell what’s behind the counter?!
I am a current employee and get paid $10 a hour. I was suppose to get 2 raises and I have not received a single one. Also they used to offer insurance to part timers, and they no longer offer any benefits. I also think it’s a crying shame that they don’t even offer a employee discount on purchases, like what other employers do. I work my rear end off, and I don’t get appreciated for my hard work. We should be getting at least $14-$15 a hour, just like what other employers offer this day in age especially in the now higher cost of living. I am actively seeking other opportunities elsewhere.
The stupidity of Ingles: I go to Ingles to buy 2 cantaloupes. they have 8 cash registers for self check out for credit cards only, so I go to one of only 3 cash only register open and haft to wait in line while the 2 customers in front of me with full buggies pay with credit cards. How could a Supermarket treat their customers like that?
Maybe they’re understaffed because customers treat supermarket workers like garbage. How could customers treat essential workers in such a horrible manner?
All generalizations are false including this one. The people at my Ingles are great, and I can’t imagine that anyone would treat them unkindly. Of course, we live in a small mountain town and people here respect each other. Maybe they are understaffed because the pay isn’t up to par.
The Powell Tennessee store manager is rude and don’t appreciate help and I worked hard on ordering and putting freight out. Mr Shannon needs to treat his employees better whomever is over him needs to give him a talk everyone in store that worked with me knows done my job please tell his boss when we all need a job to survive
Horrible management that treats employees horrible, even tho I’m scheduled to leave at 8pm I’m forced to stay til 9-10 because they dont let us start cleaning up until basically 8. Causing me to miss dinner and starve and then I have tk be in at 12 and rarely get breaks or if I do they’re not long enough to eat anything. So I starve most the time they make underage workers stay past their curfew. And I told management that I could only do morning because I’m a student and now I’m on nightshift even though they promised me mornings
Well I was working for Ingles in the deli at Walnut Cove,Nc location, the store manager doesn’t do conflict so when you have a problem he never addresses it, the Deli manager makes her employees put up her truck, and never helps then on top of that wants you to slice expired meats and freeze them, when you refuse she will get nasty and tell you when I tell you to do something you do it! Nope not me been in fast food management for 22 years and never ever will I do that
In the Black Mountain NC store this afternoon, there were about 20 shoppers without masks on and the cowardly manager on duty said there was nothing he could do about it. He was not even willing to approach these folks. He said it was up to customers to do what they thought was best. Inside the front door, there was nobody offering masks or asking people to mask themselves, not even masks on a table. A table was there, but no masks. I saw three employees with their masks pulled down below their noses. There is a mask mandate in Bumcombe County and Ingles is not even making a good faith attempt to comply with this public health order. I called the corporate office and was told again that Ingles asks all associates to wear masks, but allows customers to decide for themselves what to do. This is their official policy, and they feel no responsibility to protect the safety of their customers from the continuing spread of Covid in their stores. Well, this customer has definitely decided to do what I think is best: shop at Trader Joe’s, Publix, Whole Foods or Harris Teeter, where public health is a much higher priority. And tell all my friends about my experience today. Ingles clearly does not care about my health, so why give them any more of my money?
My latest experience at the Ingles Grocery on Hwy 24 in Anderson SC is a young check-out woman, who was wearing a mask, replied to my “vaccination query” – a very curt NO! Sheph did not want to touch my canvas bags, and was pleased I said I’d bag my own items….. HOWEVER, she certainly didn’t shy from touching every item I would touch then and take into my home for use! So, are employees tested regularly? If so, how often? Why can’t they touch my bags, but always touch my food items?
I’d appreciate knowing Ingles’ policy regarding Covid variants protection for customers/staff. These are NEW viruses which will be with all the world’s population from here forward, just as many variations of INFLUENZA have been a factor for over 100 years. Ignorance truly should not be policy.
Let’s go Brandon
I have had enough. I have spoken to everyone at Ingles in Easley South Carolina. I’ve spoken to the vice president of the meat department and the vice president of the deli. I have spoken to the district manager James King. He assured me that the policy is that they wear hair covering. Like a hat, but if hair is coming out of the hat they need to wear a hair net. They were wearing no hats before so we made a little progress. The deli however would wear hair nets and hair coverings including hats and hair nets at the same time. Well that isn’t happening anymore. They are wrapping raw meat with ponytails just a swinging. They are mixing food in the deli with ponytails swinging about no hair nets. I have spoken with everybody and now I am taking to social media. I am not trying to call out the associates. I am calling out angles themselves.
I will start by saying management has some real issues. I can’t believe the way you would talk to your employees or let other employees talk to new hires. The store manager seems pissed off at the world. Story is his dad is the district manager and is in that store every morning up the kids a**. But that’s what happens if you run to daddy for a job. The deli manager has a deli full of people that take their cue from her. If your attitude sucks as a manager it spreads like wildfire throughout your crew. Employees were back there yelling at a new girl and then fighting among themselves over yelling at her. Poor kid didn’t know what to think. I had a friend work there and she said your not trained from the start. Her manager wasn’t even there most days. Then the other employees would get behind on their work to help her so that put them in a bad mood. And who else did they take their anger out on, the new girl. The worst part is there was bugs on the deli meat they cut for customers. How does this happen??? How is any of this acceptable to that manager or the store manager that she would constantly bad mouth. The employees would use bad language loudly not caring if a child was near by or anyone else for that matter. And you might want to pay attention to the prices on those stickers they print out. Most times the price isn’t correct. Especially if you buy the pre-packaged fresh cut half pound meat they cut everyday. If its on sale you won’t get the sale price. They are fully aware of this too. And tell the employees to push that stuff to customers. Everything behind the counter is nasty. Even the things holding the clear plastic bags for the meat. I seen it myself. Not a single employee washes their hands if they go to the back room or take a break. They just walk back behind the counter and start messing with the food you eat. Never will I buy anything from them again. Don’t know how they are in business at all. I would be embarrassed. This is the Ingles on Chesnee Hwy in Spartanburg, SC.
We have also recently found out that anyone can bring their dogs into this store. This came straight from the manager, Sarah Kitchens. My husband has complained many times about dogs being held over produce and meat. Service Dogs do not do this, or growl at people. We have contacted the corporate office and they assured us that this was not allowed and would be handled. It hasn’t. I have now also gone to News Channel 7 about this store.
One assistant manager even told my husband that he could go shop somewhere else. We will now, but that means moving our prescriptions and a much longer drive. I sure Ingle’s thinks this is ok. Maybe their gas is free.
My next move is social media if corporate will not fix this. Also DHEC.
We buy groceries there everyday until today and gas. I’m sure they won’t miss us, but they can check our “loyalty card”. We spent a lot of money here. So much for supporting your community. Publix will get it now and will be appreciative for it.
SINCE MOVING TO HARMONY, NC, INGLES BECAME MY FAVORITE GROCERY CHAIN. BUT THAT CHANGED AS THE STORE IN STATESVILLE IS VERY CAVALIER REGARDING THE WEARING OF LIFE SAVING MASKS. SOCIAL DISTANCING NOT ENCOURAGED EITHER. I ASKED ONE NICE LADY STOCKING SHELVES AND SHE SAID MANAGEMENT TOLD EMPLOYEES NOT TO TELL THEM OF THE LAW (MANDATE) WHICH IS DESIGNED TO PROTECT ALL AMERICANS FOR THIS DEADLY DISEASE. I FELT SHE WAS ALMOST IN TEARS AS SHE TOLD ME THAT SHE NEEDED TO WORK, BUT IT WAS IN FEAR AND DID NOT UNDERSTAND THAT DIRECTIVE. NEARLY EVERYONE IN THE STORE WAS UNMASKED. IS PROFIT SO IMPORTANT THAT INGLES IGNORES THE POSSIBLY OF SPREADING THE DISEASE? ANYWAY, I LEFT MY CART THERE AND WENT TO PUBLIX WHERE EVERYONE HAD ON MASKS EXCEPT FOR TWO MEN, WITH ONE WEARING A FREEDOM SHIRT. LEADERSHIP HAS FAILED AMERICA AND INGLES ENCOURAGES THAT EFFORT BY SHRUGGING AND VIOLATING THE MANDATE THAT BY DESIGN IS TO PROTECT US, SHOPPER AND EMPLOYEE ALIKE. I CALLED HEADQUARTERS AND WAS TRANSFERRED TO GRANITE FALLS. I CALLED BACK AND WAS TRANSFERRED TO AN ASHEVILLE STORE WHERE THE MANAGER WAS ARROGANT AND IGNORANT. SAID HIS NAME WAS BILLY RAY CYRUS. I SUGGESTED HIRING THE REAL HEROES, OFF DUTY POLICE AND SECURITY SERVICES TO HEAD OFF NON COMPLIANTS AT THE DOOR. HE SAID THE SHERIFFS DEPT WAS NOT GOING TO ENFORCE BECAUSE THEY DISAGREED WITH ROY COOPERS MANDATE. I COULD NOT BELIEVE HE TOLD ME THAT EVEN IF TRUE AND I WILL BE CHECKING WITH THE SHERIFFS DEPARTMENT BEFORE I WRITE MY EDITORIAL.
I was trying to go into advanced retail walk in and pay payslip online they said the nearest place was Ingles in Black Mountain I am taking care of a stroke victim I have an loved one that is yes incarcerated but we do not judge with they’re trying to get better so I send another patient that I do work with t other people that have problems and then neuropathy and sick he went in there to say I am here to pay on the advanced payslip okay I had first went on a Sunday when I had the opportunity they were closed they said they said don’t do it till tomorrow come back second trip my I sent him in there to go pay for it and they’re like we don’t know what you’re talkin about we cannot pay nothing but Western Union so I call to speak to the manager he said I’ve been here ten years I am the manager I think you said I couldn’t even understand his name he was talkin so fast Darren I think or Dave or something like that and he said I’ve been here 10 years there’s no such thing we only do power bills and stop harassing me, now that’s the first call I even made in them and I’m harassing I’m dealing with so much I’m trying to get a little bit done with the help that I have and they ctell me and tell me I harassing him so now I need to know why on line do you have Ingles in Black Mountain to had this retail pay and it’s not there but one says it was to come back the next day the other one says I’m an idiot didn’t know what I was talking about and he said stop harassing me I’m not harassing nobody I’m just trying to get what I can get done now you tell me is that harrassment when I try to do that and they’re telling me I’m so wrong and stupid that I need to get a life and get real and hang up I don’t think so I’m taking care of so many people right now that I’m only asking for a hand help not a handout so again tell me how was I harassing somebody I don’t understand
I shopped at the Ingles Store on West Dixon Blvd (Highway 74) yesterday. We are now required by Governor Cooper to wear face coverings in stores, public spaces, etc. Yet, there are customers of all ages shopping in the this store without face coverings. I spoke to the Customer Service Manager and was informed there were face coverings available. But, there isn’t anyone offering face coverings at the entrances and addressing customers who are not wearing them. I feel Ingles needs to protect its customers by enforcing the rules of North Carolina. Some of these non compliant customers were wearing their face covers under their chin just waiting for someone to say something.
For the good of us all, it is Ingles responsibility to address the non compliant customers. If you must, think of it as an extension of the shoes and shirt requirements.
The same thing with Ingles in Brevard. Nothing done !! Lip service !!!
Same thing on Russ Avenue in Waynesville. I’m not going there anymore.
I just left Savmor on Patton Ave. Asheville,NC. When I checked out my bill was 33.13, I did not receive a receipt at first I hesitated because I was in a motor buggy. I had to grab the receipt from the register, and upon looking at it before putting it in my wallet, I noticed 40.00 extra dollars on my bill making it a total of 73.13. Then the cashier handed me 40.00 as I looked at her in puzzlement. Why? because I only punched in my debit card code. which has no 4 or 0 in it ! I told her I did not ask for cash back and she said, we have no control over it! I talked with the manager and she said the same thing. The concern I also had was, right after I got the 40.00 she closed out her drawer. I just thought you all should be aware of such practices that are occurring at this facility [Employee (Concern)]: yes
First
Address:
City:
ASHEVILLE
Zip:
28806
Phone Number:
Email:
ourshepherdschapel@y ahoo.com
Store:
Contact Method:
E-Mail
Submission Time:
Tuesday 31st of March 2020 08:19:48 AM
Did she keep the 40.00 dollara for her self or did she hand you the 40.00? If she handed it to you, then I’m a little confused as to why this is even a complaint against an employee, who saw on her, on her computer screen, that you asked for cash back, there is no option fpr employees to choose an amount on their side, what exactly are implying? But I am utterly confused at this right now. If it was your $ & the $ was given to you, why was it an issue at all? Just aomething else for someone else to complain about in this world, on top of everything else going on.
Who are you to tell a customer what to do with their money? The credit card company charges for cash back and yes it is a complaint when the cashier does something that the customer did not ask for. Yes it is an issue and yes it is a complaint. I hope you aren’t a manager at this store or anyone in authority. You need training on how to respond to a customer.
Exactly
I’ve been a cashier at Ingles in winder Ga. For fifteen years and a cashier can not put in money to go back to a customer only the customer can do this. The lady was mistaken and put the amount of forty dollars in herself and didn’t realize it. And as far as what people say about the mask wearing, we all wear are masks as much as some of us would love not to we do. I love working at Ingles. The employees and managers are great. No complaints from me.
I started going to the store at Simpsonville back in 2004 just wanted to say a couple words about 2 employees in the Simpsonville SC store. First is Diane (do not know last name) the cashier, she is the best!! She is the most friendly and outgoing cashier I have ever seen, She goes the extra mile with service. I had been going elsewhere at times this past year to save some money but service was crappy. I went back to Ingles and the service is wonderful. Diane is the best.
The other person I wanted to comment about is a Man that bags my groceries and his name is Jared. He always asks to take my groceries out and he double bags the heavy stuff. He is so friendly and outgoing and talks to you as he is bagging. These 2 people are a great asset to your store in Simpsonville SC. They are what brought me back and keeps me coming back.
The Ingles store in Abbeville, S. Carolina has the filthiest ladies restroom I have ever had the bad luck to visit. I have shopped there for about 18 months, and if anything it gets worse. The toilets, inside and out and around on the floor are encrusted with dirt and who knows what else! I have complained to the manager, but he seemed unconcerned, and they seem to get worse and worse! I try not to have to use the restroom, but sometimes you have no choice. I feel they are a health hazard.
I will have to shop at Publix in Greenwood from now on.
For the employees sake, if not the customers, I hope someone cares enough to change these conditions!
Fairview Community is in dire need of Super Ingles. The small we have now is not serving the needs of the growing community. Is there any plan in the near future regarding this?
You might want to rethink that. Besides their high prices and pathetic customer service and lack of products not out of date, you wouldn’t be getting much.
Seriously interested in a PT job, but the application process is unnecessarily convoluted and frustrating. Filled out an application with the vendor handling your applications (ADP?) for one position. Interested in a second. No way to apply without redoing the entire application process. Information for addresses last 3 years and previous employment requires solving the fill-ins — CURRENT has to be first. For employment, I went back to 2009 and was STILL BEING told I have to provide at least 3 years worth of history. This morning, ADP informs me by email that the application is incomplete, even though it had to be completed to be submitted. Asked for questions about criminal background and SNAP benefits, et. al., that were answered and submitted with the original application. As a former business owner responsible for hiring, if this is the quality of the vendor Ingles selected, I’m afraid it may be indicative of other management issues. I’m going to answer the callback from Publix.
Good thing you did because you would have regretted going to Ingles. Big management problems.
We are so disappointed in the Canton Ingles. We live 2 miles from the store but would rather drive to Waynesville due to the poor management in Canton. For example today we went in to buy one of the 10 for $10 items. Shelf was empty. First the dept. head said to come back another day and they should have them. Then 3 people finally decided they would go look out back to see if they had any. They said they found 6. They claim they did not know about the sale to order enough supplies. Ever since the other managers left this store has gone downhill. We have given it more than enough time to improve but it gets worse all the time. The head manager comes through the door in the morning looking like a grump and never gives anyone a smile. I have had to argue with clerks about the real price of a product more times than I can mention. It is a shame Ingle’s does not care about it’s Canton people as much as the Waynesville people that you would take all the managers from here and move them to Waynesville. Also we have purchased chicken from the Deli. It used to be good. Now everytime we get it it is so dry you can’t chew it. Store is really going to the dogs.
I really like shopping at Ingles, but it is very irritating and time consuming when the prices are incorrect. Today I purchased an item and I told the cashier I didn’t think the item came up on sale. After the sale was completed, I checked and sure enough I didn’t get the sale price. I went back and picked up the same item and when she rang it up the price was wrong . This time she checked and I got the item free. I asked about the previous transaction . The manager came out and was quite rude. My question was does the policy pertain to each transaction or 1a day. He became upset . A customer who shops Ingles should get the price that is displayed.
Customer of store #119
Ms. Barbara, a cashier at the Cartersville, GA store has been forbidden to provide short prayers for customers at work. Check this WSB TV website story:
wsbtv.com/news/local/bartow-county/hundreds-show-up-to-support-ingles-worker-told-to-stop-praying-for-customers/980350804
I am tired of seeing my Christian faith attacked. I will follow the instructions of Matthew 10:14.
“And whosoever shall not receive you, nor hear your words, when ye depart out of that house or city, shake off the dust of your feet.”
I try to shop at my market on Abernathy in Spartanburg, but they make it so hard. I have tried 4 tkmes to get steaks cut, but it’s either “we’re out, take what’s cut”, it’s too late, or we can’t cut any more today. May as well take the cases out, and just quit trying to act like you’re a custom meat counter. By the way just bought 5 T-bones at Publix at 1 1/2 pounds each, and saved you’re guys from having to deal with it.
I love this. We will be changing to Publix also for that reason and the one I posted above. Our complaint is with the one on Chesnee Hwy
I’m 59 years old and I’ve started eating beets for health reasons. I shop at Ingle’s quiet often for my produce. The first time I brought the price difference of 2.98 a lb as it was marked and the 3.98 I was charged at checkout to the managers attention I was told the cashier made a mistake and I could bring in my receipt and have the difference refunded.
This happened again today 1/16/19. I have worked all my life, I don’t like doing corporate managements job. This is clearly a coding problem.
It’s too bad that Ingle’s management style is to pass the problem onto the employee who has very little say in the matter and is more than likely the most stressed.
Tim Shaw
Cartersville, Ga
I was fired for forgetting an employee handbook rule. I went out and got the license tag number of someone that didn’t pay for food. The managers were busy. When I was being fired the manager kept telling me if I got hurt outside the company would be sued by me or my heirs. He kept saying that. An attorney said they obviously were concerned about being sued not concerned about me. I told management that if that rule was so important they should have done a better job to emphasize it with training. Oh, there was no training. I had asked other associates if they had seen a handbook. They all said no. In person training of new employees is better retained than reading a lot of rules in a thick booklet. No one can retain all that by reading. The associates at the Blue Ridge, GA store think very little of the management. They feel they were not trained. The store manager will walk passed an employee and not say anything. A customer one time told me the management was not friendly. I was at the job every day I was scheduled and on time for the year and a half I was there. I was liked by the customers because of my friendliness. I used sign language with the children that were deaf. The store has a revolving door with the turnover of employees. An attorney said firing me with their employment record was foolish. They could have been a simple punishment like a couple days off without pay. Investors should know where the company is toughing money away with hiring and rehiring over and over. My one year review was very good and I got a raise. I use to be in management in a different field that payed over $40K a year when I retire over 10 years ago. I gave this $9.75 an hour job just as much work ethics as the high paying job. I took the job there part time after my wife passed away because my Social Security was not enough to keep up with the bills. I am 72. If you want to support me with your comments the CEO of Ingles is Mr. Lanning in Asheville, NC. 828- 669-2941
My thing is I am a employee at the hiawassee Ga store. I do smoke. the thing is there are a few of use that would like to have a place designated to go smoke when we go on break instead of our cars due to, a few of us does get droped off by a friend, family member or our significant other. we under stand we can not do it in front or side of the store any more, but is their any way of making a spot in the back side of the store a smoking place for us smokers, so that way we are not smoking in the front or side of the store being bad influence to our costumers. specialty the little ones. please get back to me ASAP for our store manager is noting going to listen to us. for he will only allow smoking in the vehicles only and that not fair to us that get drop off and picked back up from work. Please and Thank You Store #483
I went to the Ingles store in Boone on Thursday 6/21/2018 . When I went in to the store I got in to a electric wheel chair as that I don’t walk to good any more .I was aprouched by some one I was told that some one told them that I was talking nasty to a person or persons I don’t know who .And then was told that I had done it before I felt shocked and hurt as that they think I would act that way. I have being going to that store before it was Ingles As of 1992 I have never been so hurt in my life .I am sorry to say that I think that I want go back to that store .I am sorry that if this the way you treat your customers you might have fewer customers Thank you Bruce Earp
that was nuts of that store. why do you not come an visit Hiawassee Ga we are more welcoming an plight. I am going to say I am very sorry on behafe of a that sister store there. I hope they change there mood and get the facts straight. I would like to meet you my self an make sure you have a good experience at this store in Hiawassee Ga. best wishes Rose Simpson
I live in Newberry S.C…… I have always loved shopping at Ingles… You opened a store in Clinton S.C. which is now the closest one to me…. Newberry at one time had a Winn-Dixie and a Bi-Lo’s….. Now all that is left is Food Lion and Walmart….. The Bi-Lo store sits empty and I think it would be so great if a Ingles came to Newberry…. Check it out please………………….//Ron.
Be careful when you shop at Ingles store number 208, Taylors Sc.
I recently purchased an item and was overcharged 2.00. I didnt notice till I got home. I brought it back the very next day. This isn’t the first time I’ve purchased items that stated one price and rang up more. Never less, always more. Almost always by a dollar or more. I always go back and get the difference due to me. Guessing. I would say this has happened OVER a dozen times in a 7 year period. I asked to speak to the store manager of that particular Ingles. Let me tell you- he was the RUDEST, ARROGANT, so and so. Instead of, “I’m sorry for that we will look into this and correct it.” I got a nonchalant shrug of the shoulders and a “Well,you’re the first one to complain about it.” I ask asked him, “Well are you going to look into your pricing?” Looking at me like I was some sort of scammer. He days, Yes we will look into it although you’re the first one to complain.” In other words he’s saying nothing will be done about it. So go shop elsewhere. I’m writing this to. make people aware to GO OVER YOUR RECEIPTS.If he was telling me the truth about me being the first to complain (which I doubt) then let it be me to tell people to check their receipts. I mean how many tens of thousands of extra income do they make off of customers?! I’m also contacting ingles corporate about this AND their rude as hell manager at store# 208 on locust hill road.
What is ingles policy for employee hours on Thanksgiving?
Hello. I wanted to say I will never again shop at IInglesmarket store #25 Iin MurphyNC. Unless changes are made . You have people Iin Mgmt. There who are apparently having inappropriate relationship like bbehavior wwhil at work and tonight as I was shopping I made nnoteto an employee who was a high school age cashier that seen yourstaff members Bill and Heidi touching and complained. Now as a customer they were unaware I was observing . The teen employee was written up for some bogus false pretense to cover your mMgmt staff aand this is ground for lawsuit. If I see the teen again I will encourage them to mmakettheir pparents aware and help make sure something like this does not happen to another Iinnocent cashier. For an adult to cover ttheir uunprofessional manner by threatening a teen is uncalled for. BBothHeidi and Bill need fired and never nneedto be on same sshiftat all anywhere ! Thank you .
I have written several emails to Ingles home office about store 56 Abbeville Sc how there customer service managers are terrible and very rude and let the lines back way up before reacting. Ive noticed the other manager isnt there anymore the dark hair manager. He kept the customer service good and always help make sure we as customers was checked out in a timely manner. It looks like the one who use to be manager is back in charge. The shelves are low at times and the shelves isnt neat like they use to be before. It seems the store isnt as focused as it should be or like I was use to seeing with the dark haired manager.
The female manager Stephaine is the ruddest manager and foul mouth manager that i have ever seen heard and been around. I have written Ingles coprate about her and it appears The district supervisor or Ingles home office doesnt address this issue. On Saturday the 4th of November I went shopping late that evening and Stephaine and this new manager was removing displays from the floors as to be appear to cleaning the floors. As I walked past her she told the new manager that she hates moving this f*** stuff and using word like s*** this is heavy. And at one point was evening cussing about the other managers that use to be there and bragging.
If this is who we get to be your customer service manager and using cursing words on the floor to have me as the customer hear them then I dont have to shop there. There is A bilo in this town and sevearl other options in Greenwood. Whoever this district manager is should really look into this manager. I am sure if they look at there cameras as I sure they do they will see how lazy at night these managers are and how they do not help that store at all. Ingles if you want to grow here in Abbeville remove your customer service manager Stephaine and Melissa.
Melissa has a bad attitude and always yellling across the front. Really Ingles. Get this store right. Get it some better managers like you had a few months ago.
1st I would like to let you know that I have been an Ingles employee for well over a yr in the Laurel Park Deli, head of the closing shift. I have been in food service for 28 yrs with exp in fast food, family, 4 star, mom & pop, retirement homes and deli employment. Within these I have worked all stations in the kitchen including kitchen management and have worked under 3 chefs, waited and bused tables, cleaned bathrooms, been servsafe certified 3 times and am current. I have been hired for 8 months to bring down food cost, and did so, from an 84% to a 39%. Resume on hand if you need conformation. I know the food service industry.
The reason I am mailing is due to neglect of management on all levels. Our previous deli manager gave, at least, a 1 to 2 month notice of leaving and began to train the current manager. While this was going on the manager to be would not do as told. He talked and typed on his phone, avoided any work responsibility by going to other departments and talking with them for long periods of time, including the distributors. I know because we have a clock next to my work station and have timed it. Now that he is in charge he has no idea of what he is doing. He has been known to blame all others for his mistakes and is still doing so. He is an unlikely hire or an employee let alone a manager. He has yelled at the staff loud enough for the customers to hear and the day after a deli meeting about how to greet a customer greets with,”What do you want.”.The unsanitary actions I have heard about are…..he took a knife, scratched his back with it and put it into the knife holder without washing it, mixed cornbread batter, licked the whip, began to whip it again without washing it. Things I have seen personality are…….taking a bite from a spoon and putting it back into the mix that is to be served, opened a new loaf of cheese to cut and slices extra that he bites into and lays it on the uncovered portion of the new loaf, has placed a leaking raw chicken bag on a cutting board, used it and did not clean it afterwards, and never washes his hands.
I have gone through chain of command with all this including the person in question with no avail. In fact I went to store management, (more than once), before he became head of the deli.
Now for what has made me bring all this to your attention. Since he has become manager, I and others have been reprimanded for calling out sick. I do not call out habitually, however, any time someone calls out or has a disagreement, we are docked a day on our next weeks schedule. I live pay check to pay check and calling out hurts me enough. I make a ridiculous $10.25 an hr that barely pays the bills, (on food stamps), and we are reprimanded for calling out of work when needed. I am now so far behind on my bills it would take months to catch up on my hrs and pay. This is an outrage and is unacceptable. If you want respect from your employees you need to earn it, it is not given. The day crew needs to be told what to do as my night crew asks me what they can do because they have seen me get down and dirty and know I won’t ask anything from them that I have or wouldn’t do myself. All we hear from management and e-mails that we sign is how bad the employees are. In fact, the last e-mail we had to sign was about needing to be proud to work for Ingles and the 2nd word was misspelled. If higher ups and corporate don’t even take the time to proofread their e-mails than why should be proud to sell products, we can’t afford, to costumers? Please keep this on record as I am. If I am reprimanded in any way for this mailing I will begin social networking. Please treat your employees well and you will get better results.
They should give the Employees “The Pickle”, if you work a Holiday you get no extra pay. I have never heard of a company not paying at least time and half or double time on holidays. Were is the incentive for the employee to give up their holiday??? Shame on Ingles for not “Giving The Pickle” to their own employees
We were told they couldn’t afford to pay time and half…and we would be terminated if we didn’t work thanksgiving and Christmas eve..no questions asked
Your physical store in Forest City is a winner. The staff by and large delightful. However, there is a laizzez fairer attitude when a suggestion is made such as in the bakery. We moved nearby three months ago and every bag of any bread may as well not have a price sr ticker on it for when printed the price is horizontally halved so one cannot tell if it is $ 2 or 3.98. When addressed to the department as well as management up front each said the repairman has been called and cannot fix it. If that’s the case you have them send a new machine. Period!
All Ingles employees should know how to run a check through to be processed when purchasing groceries, deli items, etc. Each time the clerks do not know how to process a check or how to even put it in the machine. One store (in the deli dept.) never runs the check for the correct amount and it has to be done over and this is very time consuming to someone esp. on their lunchtime. Please train the employees to run a check through the machine — it is called an ECC check (the employees don’t even know that). It is very time consuming to wait on the clerk when they do not know how to process a check.
I’m a drugstore Technician at store 69 and have had my hours cut in the drugstore since October of 2016. I was offered to work Wednesdays on the front end at uscan to pick up extra hours and ever since then my Wednesdays have been rough. There’s one customer service manager there that is always very rude to me for no apparent reason. She has literally put a bug in people’s ears because I have noticed others started to treat me differently ever since we’ve been working together. Today was one of my worst days there, with her and the assistant manager working together. So about 20 min before it was time for me to leave a cashier walked up to me and told me that the CSM wanted me to clean the sensors. I told them I watched the store manager clean them, which I did see him doing something that looked like he was cleaning. The CSM didn’t seem to believe me so I asked the asst. store manager myself if he had cleaned them and his response was no. I proceed to ask him how did he want me to clean them since they had a brush, sponge and some spray for me. His response was to just clean them from top to bottom. So I only got the spray and grabbed some paper towels and cleaned one. I then went to the other door and as soon as I got ready to clean that one, the service clerk man asked me what was I doing. He explained that he had just cleaned them about an hour ago and asked who told me to do them. After telling him that the asst. Manager told the CSM who told a cashier to tell me to clean them, he told me to stop. He then went up to the asst. Manager and told him he already cleaned them only for him to say he doesn’t care he wants them cleaned again from top to bottom! I am fed up with that place especially the asst. Manager and the CSM witch! I feel like they are racist and were trying to humiliate me because this isn’t the first time they have asked me to do an odd job when we have employees just for that. I am always singled out and harassed why clean something when it just cleaned!!!
The Jasper store in Pickens Ga is horrible ….. The managers and the STORE MANAGER Gage…… the way they talk to their employess is unacceptable no wonder that store is losing employess and CUSTOMERS!!!!!!!!!! If you need further assistance please contact me and I will disucss this with you. Somone needs to go to that INGLES and put the managers thur more training on how to interact with their employess or elese Ingels is going to go out of business!!!!!!!
The East Ellijay, Ga Ingles has a problem, its the Manager, he is so rude to the workers there, he calls them out on the floor in front of everyone shopping, I hear this and wonder why they keep working for him, his name is Hudges….most rudest man I have ever seen….all the workers should find another job and leave him with it….SOMEONE PLEASE HELP THE WORKERS……Brenda in Ellijay, Ga
THEY DO TREAT THEIR EMPLOYEES HORRIBLE AND FORCE THEM TO STAY OVER TIME.the amount of times iver starved because I missed dinner and been yelled at by my parents for staying kate is absolutely unacceptable I get yelled at by management when j try to leave ON TIME. And today I was yelled at fkr being “out of dress code” when IM WEARIG THE STORE SHIRT THEY SOLD TO ME. If it’s not up to dress code then why the hell did they sell it to me. I hope to god they go out of business I’ll gladly find a new job.
Please inform me why the alcohol products are as close to the door as any able bodied person can just run in and grab what they need to get their buzz. Now I only need a gallon of milk to take home… I may have a bad back or hurting feet or be in a hurry.. but alas I have to walk to the very BACK of the store..milk doesn’t make you a alcoholic.
I’d like to see the American flag flown at your stores if you’re going to use “American Owned” as your storefront declaration.
Me to, Great Idea…!!!!!
It seems to me they are scared of political correctness. I specifically looked and they did not fly the American flag or state flag on 4th July (or any other time).So sad!
Having had visited the Robbinsville, NC Ingles store # 131 only once, I thought I would have had a better experience than I did. my mother and my husband was with me on this day, and we each had a cart (quite a Large order). The cashier lady rang up all the items, and when I swiped my card, which was an EBT card, one of the items wasn’t considered “acceptable” for food stamps. I asked her to look at my receipt and explain this to me. She called over a CSR (Tammy) and before saying, “Hi, may I help you?” ..or.. “What seems to be the problem, ladies?” , The first thing she said was, “You have to make them pay with the food stamps first!” She snarled at the cashier, never making eye contact with me, my mother, or my husband. I tried to explain to her what I need to understand, but she continued interrupting me, accelerating her voice, and being very rude to us all. But the thing that really upset me is the way she looked down at us and said, “YOU ALL cant come in here using your FOOD STAMPS for whatever you WANT! They only accepted food stamps on anything when the fires were in Tennessee!” YOU ALL??? Discriminating us for being on food stamps??? The tone in her voice, the snotty attitude, not letting us speak, and the blatant disrespect she showed toward us was cruel, and mean, and had upset my family for the rest of the week!!! Someone should reprimand her for the way she treated us. Please contact me with any information. I want this woman, Tammy, to be punished for this incident. I returned all my items that I had paid cash for that day. And I refuse to spend any money there until she is dealt with, and I will encourage EVERYONE I know to never shop at an ingles store because of this traumatizing experience.
Sorry but three large carts all filled with Food Stamps? Food stamps are suppose to help people get on their feet, It’s not a way of life. Perhaps you have forgotten that the government (which is the same as the people) pay money for your food stamps. Not everything in the grocery store is covered by food stamps. Maybe next time you will be a little more educated on what you can and can not buy instead of feeling entitled. I don’t really think the cashier did anything wrong, perhaps her tone could have been better, but get over it. Your nothing special!
I started working at Ingles on north main st in Anderson, sc on july 26 2017. After working for 2 days , i realized, that i wasnt able to physically all the heavy lifting and constant walking, so i had to quit. I have been waiting for 5 weeks to get my paycheck. I have spoke to the manager on 2 occasions and he assured me he would take care of it. Nothing yet. He did offer to give me 60% of what was owed to me , out of register. I only want what is owed to me. I want it now.
Without being there is is hard to know what happened. It would seem if you receive food stamps/EBT you would be educated on what is allowed and not allowed, I use to help public in obtaining assistance and they are pretty clear about what you may use EBT for. Yes, some stero-type however you need to reconize the food stamp program has been forever abused. Trading off the credit on the card for cash to others to enable the monies to be used for other purposes like alcohol and tobacco and other items cash can buy. This is not a sometimes thing it is a everyday thing. So perhaps the lady was rude and if she can’t take the heat she may to look at doing a different job, I hope you are able to return to the work force soon and be independent of public assistance then you won’t have these things to be upset at. I hear they are looking at reform in the food stamps area to help people obtain jobs so they are dependent on food stamps. Some people are disabled and again this is abused by liars that claim to be disabled when clearly they are just looking for a free ride, however the for real disabled need assistance and they should be the only ones that are in the working ages that be allowed assistance. If you have children you should be prepared to take care of them, not depend on your working neighbors to do it for you so you can be a stay at home mom. GET A JOB . They are out there if you really want one!
I am so sorry for all the neg…on the other replies…they dont know why you are using food stamps…they sure are fast to jump to be mean, I pray they never have to use them…the time of my working and paying taxes I am proud to be able to help my fellow man in time of need, and the commit about its not a way of life, yes it is for some, I am so sorry you had to deal with that clerks, they are there to help, there to do a job and respect people coming into the store, if we didnt come in there would be no need for them…so stop acting like you own the store….do your job..!!!!
The manegers at rhe Lincolnton ingles in the deli area needs to be retrained or replaced bad attitudes and the way they talk to the employees. Was really unacceptable. Some were treated unfairly. I noticed this a few times as i shop there. It is to the point i have seen employees walk out .and they dont seem to care about thoes with health problems..i could not fathom treating my employees or talking to them the way i seen the se manegers do.thay need to get their ass of f their shoulders and treat the employees better..i have know someone who once worked ther .they were hurt on the job and the manenget tol dc her to suck it up and when they turned in the paper work for getting hurt the manenger said somethings to hurt their feelings.also when me and my mother were shopping there one day she stopped a manenger to ask about a product and he was reslly smartassy toward her instead of taking the time to help her by looking to see if they had the product .i have stopped shopping there because of the way this stores manegers are and act.if theuy dont like their jobs they need to move on .this is the lincolnton nc store .
I have to say I am slightly disgusted with what I consider “gouging” customers because of the weather. I visited the Ingles Market today, in Jonesborough Tennessee and one of the items I needed was eggs. I had been there slightly over a week ago and Ingles, 18 count eggs were $1.79. Today I was shocked to find, after we had snow last night, that an 18 count carton of Ingles eggs were $3.89. I am a veteran on a disability and this is unacceptable.
Also, there is a Food City not 3 miles from this location and while you, Ingles, were selling this product at $1.79, Food City had cartons of 18 count eggs for .97 cents,,, really????
After reading the negative reviews I guess I understand now that the Ingles Corporation has a lot of work to do!
I shop at the Spruce Pine, NC Ingles. I am so tired of getting lousy produce! Most of the time not being able to get what I need at all in the produce department such as brussels sprouts, asparagus, etc. These should be staples at any grocery store today!
The manager of the store should pay more attention to the people who work there. People chatting at the meat counter, deli counter and cash register and not paying any attention at all to the customer waiting in line. I am writing this because I have had it! I was in the store two days ago and was happy to see that I could go straight up to a register with no line only to see 3 that would be THREE clerks at the register eating chips and dip. Not only is this totally unacceptable for business but they also waited to finish their conversation with each other before deciding that it was time they ring up my purchases! This happens so often that no one pays any attention to it anymore or they just give up! The manager wasn’t any better, he saw this happening and just walked on by. This is typical behavior from the clerks and the managers at this store. I certainly don’t expect special treatment of any kind but would appreciate being treated as a customer rather than a nuisance. If these people don’t need jobs I know plenty who do!! This is unacceptable! I drive to Asheville once a week to get most of my groceries now. I don’t see how this company stays in business.
I have shopped at the Dawsonville Ingles for about 13 years. I prefer it to Kroger because I dont want to cross 400 due to the traffic. I live in Dahlonega and I see the chiropractor in Dawsonville, and I shop at vitamin world and goodwill. I also shop at the various other stores when I am in those areas. I was shopping at Dawsonville Ingles yesterday, 7.11.16 between 4-5:15 p.m. As usual, I spent almost $100.00. I usually shop at this store about every 2-3 weeks. Everyone has always been courteous except for a recent employee in customer service. She is a young woman and she has been there 4-6 months. She was not helpful to me at all when I spoke to her, twice before. I have since avoided any contact with her. However, yesterday, when I had an issue I sought to have another customer service employee assist me, but this young woman insisted on being involved. I also saw her eyeing me with contempt, from her perch yesterday and the time before. It was at this point that I told the other two employees, an older customer service woman with short hair, and the check out young man, that I would not have any further contact with the young woman. I was at the self check out closest to the customer service desk. The young woman from customer service and the older woman both told me I was mistaken as to the young woman in customer service was. This is false. I know it was the same person. She looks the same and she works the afternoon shift. That was a very outrageous statement and no way to treat a customer. I told them I would not shop at this Ingles store any more. This young woman does not belong in customer service. Advantage card #478084143553
phone 678 362 4296
Store #441 Dawsonville
I tried to fill in the customer complaint form. It would not take. the time I was in the store was 4-5:15 pm. Please forward to customer service. Thank you. PS I will NOT return to the Dawsonville store.
I have been shopping at Ingles for the last 3 years since we moved here! I live close to this location in Eatonton GA so that is why I go there to shop! Over two months ago, I had a problem with one of the cashiers that looked like I was messing up her life for having a shopping cart full of meat on a Saturday night around 6:00 pm. I spent over $350 on this visit! I complained to one of the co managers and it seemed like he didn’t care.
Couple weeks ago I came in to get two salads for my husband and I. I got a side salad and my husband got a chef salad. Got home and my husband opened the container picked up a cuXXXXber and put in his mouth and spit it out. It was slimy, the lettuce was brown underneath. The cuXXXXber literally fell apart! I went back and got my money back and was given dirty looks from the customer service lady because I returned it. I then tapped the managers arm and told him he might want to check the cooler as maybe its not at the right temperature! He shrugged his shoulders as if he didn’t care.
My husband contacted corporate and they don’t seemed concerned either!
Today went to Ingles (Unfortunately I was in a hurry and had to go back to this location) and grabbed an apple pie cake called Tatykake glazed apc which was on sale 10 for $10! I grabbed one. Got home and the apple was squeezed out a little and stuck to the wrapper. After about 3 bites and thinking this doesn’t taste right….YEP expired June 6th and its June 18th!
I am not quite sure what is wrong with this location but it has convinced me enough to NEVER shop there again! I will take my business to Kroger from now on! Staff is friendly there, product is fresh and their employees actually check for expired products! I have never been treated like this in my life and I am not going to start now! I have photos of everything…
We have been customers at Store 15 in Gaffney, SC since it opened.
When will store 15 receive chip reader stations? In today’s world, your customers deserve the safest technology when conducting business transactions in your stores.
Thank you for taking my question.
My daughter is a cashier at the Ingles in Covington Ga. On Salem Rd. She has had problems with the managers by the names Michelle and Dee Dee . They always pick on her, for anything. It takes everything in me not to go to the store and give them a piece of my mind. Their boss Morgan says nothing. The customers complain of how rude they are aas well, but nothing is done about it. I am going to write a letter to someone higher or maybe even call the news and do a whistle blower on this store. Something has got to change. The cashier’s 10 mins to get their tills to begin their shifts and are often made to wait longer to have them pulled, sometimes 30 mins after their shifts, only under Michelle and DeeDee’s mgmt. Most times they are texting on their phones or engaging in conversation and get angry if assistance is needed by a cashier for a key turn or by a customer. They act as if they are being bothered. Everyone hates to work when they are supervising. Customers complain daily. Please review your management and diversify it. Please. People are watching and the news is on the way. My daughter will not work among stress and will not be ran away, her customers love her, and complain about the mgmt.
Ingles Customer
COVINGTON ga
SALEM rd store
First I am a loyal Ingles customer for over twenty years. I spend any were from $700.00 to $900.00 a month at Forest City store (store #2). I know in the long run this is not much of your total sales. I have been buying my household grocery for over thirty years.This store is always clean and management are always nice and willing to help in any way. But I have a problem with prices on items at this store. They are always higher than other stores in the area. I can give many exsample of this one is land of lake margine today was $1.98 at a store less than one mile up the road the everyday price is $1.57. I left Ingles store and when to this store to see the difference in prices that I bought today at Ingles. I bought $51.85 at Ingles the same items at the other store total was $42.45. $9.45 difference Wow. I want to continue to be a loyal customer at Ingles, service is great at this store but price need to be reduce across the board on many item. If I spend on the average of $800 a month at ingles. My saving at the other store would be almost $124.00 per month WOW!!!. Please help me to continue being a loyal customer by looking into your prices. Thanks Tendall Coffey
Wanted to let corporate know i was in ingles on salem rd I was in produce saturday morning.Feb 27 The produce manager whos name tag said William was making very obscene remarks to a worker in the dept. She was tall and had red hair ..I can not believe that a grown man would talk about such things to a young girl .Someone really needs ti speak to this man before it gets out of hand. Thank you. Concerned customer
November 24,2015
Ingle’s Corporation in North Carolina
CEO: Robert R. Inglel II
Re: Mr. Fisher of store #62
I call this letter a sunshine letter. Mr. Fisher has been helping me shop in his store since
1996. He is very professional and answers all my questions about products. I am glad to go food shopping and know the quality I am purchasing.
Sincerely,
Mrs. Tina La Fontaine of Leicester, North Carolina
cc: Mr. Fisher at store #62