Harry’s Shave Club, more commonly known as just Harry’s, was founded in New York, New York in 2012 by current co-owners Andy Katz-Mayfield and Jeff Raider. The company operates a subscription mail-order service that delivers razors and other personal care items.
After being unhappy with inconsistent production, the company purchased a razor factory in Germany for an estimated $100 million in early 2014. In an interview in 2016, Katz-Mayfield stated that the company had 2 million subscribers. In 2017, the company began selling its “starter kits” out of Target stores.
Similar to Warby Parker, which was also co-founded by Jeff Raider, Harry’s began with a buy one donate one business model, donating a free razor blade to charitable organizations
The company offers subscriptions to the UK, Canada, and the USA. Although the manufacturing plant is based in Germany, company headquarters remain in New York City.
Harry’s Shave Club, more commonly known as just Harry’s, was founded in New York, New York in 2012 by current co-owners Andy Katz-Mayfield and Jeff Raider. The company operates a subscription mail-order service that delivers razors and other personal care items.
History
After being unhappy with inconsistent production, the company purchased a razor factory in Germany for an estimated $100 million in early 2014. In an interview in 2016, Katz-Mayfield stated that the company had 2 million subscribers. In 2017, the company began selling its “starter kits” out of Target stores.
Similar to Warby Parker, which was also co-founded by Jeff Raider, Harry’s began with a buy one donate one business model, donating a free razor blade to charitable organizations
The company offers subscriptions to the UK, Canada, and the USA. Although the manufacturing plant is based in Germany, company headquarters remain in New York City.
I just canceled my membership as I believe you have abandoned 95% of the population to get on the WOKE bandwagon supporting the LGBTQ community which makes up less than 5% of the population and goes against Christian teachings.
Additionally, your customer service sucks!!!
Less than 5%? What kind of Hate Cult Circle do you live in that you get pi**ed off about a handle color? How do you spend June boycotting all of the companies that change logos to support PRIDE month?
I read this comment and thought to myself “I swear that Branch Davidians were taken out by the Feds”…But no here you are…
You make up stats that are sound outlandish, I am shocked you were able to find two numbers that added up to 100%. Here is a link that shows 76% of Americans support the LGTBQ community:
newsweek.com/more-americans-support-lgbtq-rights-ever-before-poll-shows-1578261
Your tag line at the end by the way…how could their customer service be bad? If anything, you attacked them just like you did here, and then they were shocked.
Great person you are believing the world revolves around your beliefs…how does it feel to know that your beliefs put you in a minority (24%).
I love my Harry’s Products. Larry Lee…you…not so much.
I just found out that your company has stopped advertising on The Michael Knowles Show. Apparently you are another company that chooses not to be associated with a program that believes in freedom of speech and the right for everyone to have their own views and opinions. I guess if they do not conform to your socialist views then you will do what you can to diligence them. I will not be purchasing any more of your products
David…they simply pulled their advertising. That is…let me check the rules here…yup it is their right actually. They didn’t stop Michael Knowles from producing his show…in fact I would wager to say they probably didn’t even release a statement against him…just pulled their advertising.
So they have actually upheld the 1st amendment. Imagine that.
Also I am certain you do not know what the word “diligence” means. At best that is a misuse…and you were trying to find words to help make this seem important.
You get to come here and say your piece, be proud that you are likely crying holding your trump 2020 flag saying “but we won”…hey…I relate 2016 was rough…especially knowing that more than 50% of the country voted the other way…I won’t berate you for your loss, in fact ask you to look at the world through another filter. Smile, and realize that hey…the worst of this is that you are going to find another razor company.
I love my Harry’s products and my girlfriend loves how they make me smell.
Harry’s products are superb. However, customer service and help with log-in problems are the WORST I have ever encountered. Harry’s customer service, whether by telephone or e-mail, is rank AMATEURISM. It must be some answering service with stock answers and no knowledge whatsoever of the products, and any knowledge about helping people with technical issues. I believe that Harry’s is primarily interested in acquiring new customers rather than keeping existing ones satisfied.
If you are thinking about joining Harry’s. DON’T.
Please cancel my account. I have the blades piling up. My husband can only shave every three days. Thanks.
OVERALL YOUR SERVICE IS SH**TY.I WOULD BE EASIER GETTING GOD ON A SUNNY WEDNESDAY AT THE GOLF COURSE THAN GETTING THRU TO YOU CLOWNS,I PHONED THE BMW CAR CLUB AND SAID THEY HEARD FROM OTHER BMW OWNERS TOO.YOUR BLADES MAY BE PRETTY GOOD BUT YOUR ONLINE SERVICE IS SH**TY.SHAPE UP
Bob,
Your comments are Harry’s customer service and entirely too tame. I tried to log in, and was told that my e-mail or password was invalid. BOTH WERE CORRECT. I called customer service, and they suggested that I change my password and they were sending me a link to do so. It never arrived. I called again about five hours later, and another link was to be sent to me to change my password. It never arrived. I agree completely with Bob that the products are good, but the customer service is HORRIBLE. I have never seen such haphazard, unprofessional service. RANK AMATEURS!
I want to cancel.no more orders for me…my son got me an account
Please add the 1in2 Shampoo with next order.
Thanks,
Clarke
Trying to give you guys my new credit information! Could someone help me with this???
My February order for blades is way overdue. Emails to Harry’s Help have not satisfied me! I asked for a refund or a replacement shipment, to no avail. Part of the latest response on Friday – “We have worked with our carriers to put a solution in place, and your package should hopefully be with you by the end of next week or sooner. We’ve also been working hard to make sure this doesn’t happen again in the future.” No reference to getting me a replacement shipment or refund, as I asked. You are going to lose customers with this type of a response.
Carrier Tracking Number:
420342899274893150873530876388
Order Number:
H1FBAMJZ3XDJ0
Regards, Michael Miller
Almost need dynamite to open pack with my blades ! Change package to be user friendly! Dan Scrone
I want to cancel my orders. I tried to click profile then hit details but that didn’t work. Please cancel me
I am very frustrated with your site. I have been trying to redeem the trial starter pack. I putmy info in.
Does not recognize my zip code.
I purchased your razor from a department store. Love them. Smooth shave. Want to order more blades and etc.
440-915-XXXX
Thank you
Want to cancel my prescription