EnduranceWarranty.Com was founded in 2006 by current CEO Paul Chernawsky in Chicago, Illinois. The company offers extended warranties on used cars, as well as additional warranty protection for items that are sometimes not covered by other warranties.
The company offers several different levels of warranty protection; Premier; which covers the main components of a vehicle, Secure, Superior, and Supreme, which covers almost everything the manufacturer would. Some plans include rental cars and 24/7 roadside assistance.
In addition, the company also offers a 30-day money back guarantee and in-house financing that is free of charges. Currently, the company has an A+ rating with the Better Business Bureau. Endurance Warranty advertises heavily on prime-time news stations, such as MSNBC. 
In 2017, the company was listed as #2663 on the Inc. 5000 list of Fastest Growing Companies in America. This is the 3rd year that the company has made this list. EnduranceWarranty.Com had a 3-year growth rate of 130% and annual revenue of $154.6 million.
Extended aftermarket warranties are expected to have huge gains over the next five years.
In December 2022, Oregon State officials found that Endurance Warranty made misleading phone calls to consumers, forcing the company to pay $550,000 in fines.
In addition, the company is Inc. Verified and employs approximately 276 persons. Headquarters are located in Northbrook, Illinois.
EnduranceWarranty.Com was founded in 2006 by current CEO Paul Chernawsky in Chicago, Illinois. The company offers extended warranties on used cars, as well as additional warranty protection for items that are sometimes not covered by other warranties.
The company offers several different levels of warranty protection; Premier; which covers the main components of a vehicle, Secure, Superior, and Supreme, which covers almost everything the manufacturer would. Some plans include rental cars and 24/7 roadside assistance.
History
In addition, the company also offers a 30-day money back guarantee and in-house financing that is free of charges. Currently, the company has an A+ rating with the Better Business Bureau. Endurance Warranty advertises heavily on prime-time news stations, such as MSNBC.
In 2017, the company was listed as #2663 on the Inc. 5000 list of Fastest Growing Companies in America. This is the 3rd year that the company has made this list. EnduranceWarranty.Com had a 3-year growth rate of 130% and annual revenue of $154.6 million.
Extended aftermarket warranties are expected to have huge gains over the next five years.
In December 2022, Oregon State officials found that Endurance Warranty made misleading phone calls to consumers, forcing the company to pay $550,000 in fines.
In addition, the company is Inc. Verified and employs approximately 276 persons. Headquarters are located in Northbrook, Illinois.
I’ve been waiting for a refund since Nov after I contacted BBB. They supposedly sent it to my old address. They stated they needed to wait 30 days from the time they mailed it to make sure it wasn’t cashed. Mean while they’ve had my current address. I called again last week and again today. There still waiting to see if it’s been cashed b4 they issue another check. I gave them till 5pm to call me back today before I contact corporate and the BBB again.
This company is still running the same scam till this day! I will be contacting the lawyers who are handling the lawsuit against you all. I wish I had of came across these reviews before I gave my money to these scam artists endurance because nothing has changed from the 2018 review. This company ask for docs as if they are trying to help you but have come up with every excuse when you give them what they request. I can’t wait until you people or out of business every review states what I’m going through with endurance.
They are taking advantage of me currently. My claim was denied to pay for my AC they said it was pre-existing even though I never had a problem with it before. This company is complete bogus! They are crooks, liars, thieves and manipulators! They deny every claim that you submit even if you have a valid claim. They are absolutely horrible!
I was stranded in a gas station parking lot on July 8th due to a lockout. I called claims they told me after asking questions that I needed an odometer reading. They refused my claim. I will be obtaining someone to take them to court.
ENDURANCE IS A SCAM! They sell the bright shiny offer, but use slime ball third party claim company, CONSUMER CARE DIRECT (can’t even find them in Google), with scammer, JEFF SAXER at the helm. HE lied to me directly….and acting like a higher power denied…when it was HIM who denied. He’s the Wizard of Oz…the coward behind the curtain. Endurance doesn’t stand behind their SHIFTY claims company, which makes them JUST AS DIRTY!!!!
We have NO protection against these big companies, as they RAPE us with their Lies! RUN FAST AWAY!
Definitely a SCAM! I was denied a claim today for something that my contract said was covered!!
I’d like to know why we continuously receive their “JUNK mail” at our address for our son and for a car he no longer owns? We live in two different states and our son is 29 years old………..Do you not know what you are doing????
I got extended warranty with Emdurance on 2021. I was told I had the best warranty they had. I never had to use it until recently and they denied the claim. I told tem I wanted to cancel my policy several weeks ago and was told it would be cancelled. It was not because they took another payment out. I called back on February and was told again it would be cancelled. Again it was not cancelled. I was now told I needed to fill out a cancellation and have it notarized and after that it would take another 6 weeks before it is actually cancelled. This company is still taking my money out monthly. This is a horrible company to deal with. All they did was take my money and do nothing for me. I am a 67 year old female living on my social security and could not afford this to be taken each month for nothing. When I called and asked to speak to a supervisor all they could say is I’m sorry. We have no one available. Well I am the one who is sorry for letting them swindle me out of my money. There should be a law against this.
I purchased an extended warranty with Endurance about 3 years ago for my 2008 Toyota Sequoia. Everything was done over the phone. I was told I purchased a great warranty product for my vehicle. I have 2 payments remaining and my truck gave out on my so I took it to a certified mechanic. They filed a claim for me and just informed me that the inspector from Endurance was looking for anything and everything not to pay for my motor to get fixed. When I called Endurance directly, they told me that my warranty was voided because I put a new set of tires on the truck. If I would have known that or if that was explained when I purchased the policy over the phone, maybe I wouldn’t have gotten the new tires. What does the tires have to do with the motor not working and voiding the warranty? Who else did they take advantage of?
Tony murry I thought I would give it try on extended warranty on my suv, I made the sad mistake and gave the replacement. My debit card number, told him not to run it. 2 I told him not to run until I called. They ran it any ways. It took 48 hrs. To finly someone called back, then money times called me a lier about how many calls and how many times I was put on hold and never answer.4 call back never, until ,Tues morning. Very rude and very angry person. Never again.
I feel as if I am getting the run around. The facility garage as owner has been requested to turn in the last three oil changes as if to say that We are not going to fix the issues that the facility’s has requested to get the problems resolved.
Paul this is Irene Franklin I am trying to get up with someone about why you will not fix my car my number is 229-726-XXXX I need someone to call me back and tell me why y’all will not fix my car thank you
This has got to be the WORST investment I have ever made. You have a better chance at winning the lottery then you do having this company fixing something. It states there is 1000 mile waiting period. So my car was at 1262 miles from the time I bought this warranty and adjuster went out and said ok timing chain is bad maybe we change the whole motor. Then after all most 2 months, and playing phone tag and getting the complete run around and being told I would get a call back, BS, they tell me that because it’s only 262 miles past the waiting period they this had to happen during the 1000 mile waiting period that they would NOT be covering this.
STAY FAR AWAY FROM THIS COMPANY!!
I purchased a warranty from Endurance at the end of March 2021. My coverage includes maintenance as well as the regular parts including air conditioning. In May 2021 my air conditioning was blowing hot air and the mechanic told me I needed a recharge. I called endurance and they refuse to pay. I paid the bill. The next day my air conditioning was again blowing hot air and the mechanic told me I needed a compressor replacement. I called endurance and they refused to cover it. The compressor is the first time on the line for the air conditioning in the contract book. I have been trying ever since to cancel the contract and get everything I have invested in it. They do not answer the phone and even when they do they put you on hold for another hour after the initial hour you waited for someone to pickup the phone. Prior to this happened, I called more than once for the contract to be sent to me via snail mail. First they claimed that they only do business virtually and via email then I finally got the contract book and found out that they do not cover maintenance. They only pay a certain amount they chose to pay toward maintenance. They promised two tires per year which is not even included in their memo. I do not know what to make of this situation. It is so unfair!
2041793BRR – I have had it and will be contacting the news! I have had my policy for almost 3 year (2 months away from paying off contract in full) I have made payment faithfully every month and tried to make a payment on March 19, 2020 and was told that my contract was cancelled in August 2019! How can that be when you I was paying you every month? Where is my money? Why was the contract cancelled? – Mepco and Endurance response “we don’t know what happened, we will as Interstate to reinstate the policy”! Interstate – No reinstatement and no explanation! Now they (Scott, Cynthia) is giving me the run around because I want a full refund…Not a penny less. Called just a few minutes ago and spoke with Elisa (nice woman) and she was trying to et in contact with the supervisors (Scott & Cynthia), they are in a meeting until 3pm and will get back to me. I have been going through this since March 19, 2020 and today is March 25, 2020. I want a full refund and will go up the ladder until I get it. You are not just going to take my hard earned money! Please fix this!!!!
Just received a call from Scott and he is working on a reimbursement. Stop dealing with Interstate because they suck!
I am reaching out direct to Mr. Chernawsky. I have tried many ways to have your company correct the mis-leading, lack of manager service money grabbing ways. No person show have to work so hard and jump through as my hops to getting lied to and scammed. I can not and will not ever recommend this company and will continue these efforts until the wrong has been righted. “Managers” David Palmer and Art Royzengurt have been fast talking lying every step of they way. I hope that this is not the true mindset of this company. I am waiting to hear back as I will not have any other means but to move forward if not. Thank you.
Paul,
I have never been so let down by an insurance company before. I had trouble with my car. and it was the engine. you guys sent a long block for an engine replacement. which was a create motor. that was great! However, the adjuster failed to order one for a manual trans. and it didn’t work. so after having my car for 4.5 months…….You All send a USED engine from a junk yard. which may not work. or last for long. I ask is this Fair treatment? my car is in pristine condition. and I didn’t care about the LONG wait. ’cause I thought YOU as a company WOULD DO THE RIGHT THING. So I will NOT accept This as FAIR. And I will Take this to a court of law. ’cause The LONG WAIT, the Lack of communication from the adjuster AND THE CLAIMS DEPT. themselves. one guy should be removed immediately. No One cares!!!! ’cause its not their vehicle. the RUDENESS and miscommunication has made my experience with ENURANCE a very SAD one. I will let Everyone know what a poor TEAM you have here!!!!! Mr. Robert Parrillo