Dollar Shave Club was founded in 2011 in Venice, California, by friends Michael Dublin and Mark Levine. After discussing their mutual dislike of buying expensive razor blades, they decided to start their own company, selling subscription blades for less.
The company released an intro video in 2012 entitled “Our Blades are F***ing Great” that quickly went viral, crashing company servers, but adding more than 12,000 orders in 48 hours. Within a few years, the company went from unknown to more than $615 million in sales.
Today, the company has more than 3.2 million regular subscribers to its razor home delivery service. In 2013, the company added personal care products including face towels, hair care items, shaving butter, and wipes.
In July of 2016, the company was acquired by Unilever for $1 billion in cash. Dublin remains CEO at this time and headquarters are located in Marina Del Rey, California, while packaging and shipping are performed in Kentucky.
Dollar Shave Club was founded in 2011 in Venice, California, by friends Michael Dublin and Mark Levine. After discussing their mutual dislike of buying expensive razor blades, they decided to start their own company, selling subscription blades for less.
History
The company released an intro video in 2012 entitled “Our Blades are F***ing Great” that quickly went viral, crashing company servers, but adding more than 12,000 orders in 48 hours. Within a few years, the company went from unknown to more than $615 million in sales.
Today, the company has more than 3.2 million regular subscribers to its razor home delivery service. In 2013, the company added personal care products including face towels, hair care items, shaving butter, and wipes.
In July of 2016, the company was acquired by Unilever for $1 billion in cash. Dublin remains CEO at this time and headquarters are located in Marina Del Rey, California, while packaging and shipping are performed in Kentucky.
I am having the same issue at the other customers. My handle is broken and no one will respond to any of my emails and I tried to cancel my membership and there is NO option for that. Awful customer service!
We are very happy with your blades, but we just need to cancel any further orders. We have enough to last us the rest of this year!!!!
There is a problem on your site…it will not allow us to cancel. I have done everything that is says to do…but I have not been successful…so now I am really exhausted, trying to do this!!
I feel like it was simple to join…but nearly impossible to cancel!!! Not really good customer dervice, if you are making customers jump through hoops, just to cancel!!!
Not cool….but please can this for me!!
Thanks
Donna Dennis
Kingston TN 37763
you shipped and billed box I did not oeder(NOW HAVE BLADES FOR 6 MONTHS) PLEASE CANCEL ACCOUNT
Why do you have a phone number that NOBODY answers. You charged me 21.55 for my normal order! I want to talk to sombody as to why you feel you can charge my account double the amount for my normal order. I want a refund of the over charge. Somebody needs to contact me ASAP!
Are you putting a 1 in front of the area code? We called and the number is valid
My razor handle broke last week…have had a horrible time attempting to reach customer service. Please send out a new handle to:
XXX Flamingo circle
Burleson, TX 76028
grillolandscapesolutions@ yahoo.com. Haven’t received razor blades this month. What is the problem?.
Hello I am contacting you because I ordered a $5 box a few weeks ago and then yesterday I had an order ordered that I didn’t authorize or even order, just need to know how to send it back to receive my money back. Thanks.
Again my handle broke, top part to hold blade. My wife and myself use your product. PLEASE anything better then this type. We have been a customer for awhile and loyal to you. nealbira@ aol.com Coral Springs, Florida 33076
Thank you so very much………
Good morning I got a email saying my order was ship on 2/20/18 and I still haven’t received my order I sent email also call and still no response to me you guys already changed my account can some one help me please
This is rediculous that you do not have a customer service telephone line and none of your options for communication are working at all! I haven’t received my razors in over three months and yet you have been charging me!!!
I have attempted to reach someone to help me via Facebook messenger and email and yet you are still radio silent and I’m nervous I’ve been scammed!!! If I don’t get this rectified within 24 hours I’m going to make a complaint to better business bureau! It would be swell if someone could reach out to me via telephone ASAP to help me rectify my issue. I haven’t received my razors in 3 months!!!! But I paid for them!!! Please assist me ASAP!
Meghan Marchi
973390XXXXX
Greetings fellow soldiers of the Rebel Shaving Alliance!
A couple of Corelian days ago I was deeply honored to have received a surprise Amazonian Cardboard Crate from Alliance HQ on Yarled Aniram. I was more than grateful for the weapon and other essential things, to wit: a blue Light Saber, an Ewok Model (soon to be copied and weaponized as an explosive device), and essential Rebel Alliance Contraband Shaving Accessories. The shipment was authorized by Joe (no rank given) and the Rebel Shaving Alliance DSC team.
The Blue Light Jedi Master Light Saber came just in the nick of time as my old light saber was destroyed in a fire fight with Imperial Marine Storm Troopers. I was holding it ready to strike another combatant when a blast from an Imperial DC 15S ripped it out of my hand and literally exploded it to dust. Luckily, I had my Blurrg – 120 fired back and clipped the Storm Trooper.
Imperial Storm Troopers have an affinity for small toys. They often put them in their secret storage compartment. The Rebel Shaving Alliance plans to mass produce these Ewoks with Plastic Explosives embedded in them. They have a special sensor which will sense pheromonic discharge of the Imperial Storm Trooper. And coming in contact with it and placed in Storm Trooper’s secret compartment will detonate.
The Rebel Shaving Alliance’s gift of contraband shaving products from the “Dollar Shave Club” were sorely needed. The Cerillian Evaporators have not been reliable. But I can now shave without water using the Shave Butter. I can clean my face with snow and use the Post Shave Dew and I will not blink. The Repair Serum is handy for the times I shave and my razor slips and pinks me. I also use it to treat cuts and abrasions from battle and I’ve actually treated minor Imperial Blaster burns successfully. When the wound requires stitches, I put the Repair Serum on the stitched area to have it heal quicker.
The reason for this communication is that I also have a Contraband item I’d like to ship to the Rebel Shave Alliance’s Joe (no rank given) and the DSC team on Yarled Aniram.
Would you please use your database of Rebels and find a Mailing Address for Joe (no rank given) and the DSC team so he will receive the crate of contraband from me.
Thanks Very Much. May the Force be with you. I hope that you have a Festive Samlsirhc ceremony.
Capt. Donald Shearer, JR., PhD, RSA
Corelian Rebel Shave Alliance Skirmisher Outpost
My DSC handle is broken and can’t change out blades. I would like you to please send me a new handle.