Cargurus was founded in 2006 by former TripAdvisor co-founder Langley Steinert. The company began as an online community blog where users could post reviews and experiences about dealers, repair shops, as well as the pros and cons of certain cars. After car dealers expressed an interest in advertising, the focus shifted to listing dealer inventories online.
The company operates an online automotive marketplace connecting buyers and sellers of new and used cars worldwide. The company uses algorithms to analyze and compare prices and features on cars for sale. Users can input data as to what they are searching for, how far they are willing to travel, the amount they can spend and more. This will provide users with a list of cars from dealers.
Cargurus.Com is traded on the NYSE under the ticker symbol: CARG. As of 2017, the company says it has more than 40,000 active car dealers with more than 5.4 million car listings.
During the coronavirus pandemic of 2020-2022, CarGurus found that its business thrived.
CarGurus maintains a corporate office in Cambridge, Massachusetts.
Cargurus was founded in 2006 by former TripAdvisor co-founder Langley Steinert. The company began as an online community blog where users could post reviews and experiences about dealers, repair shops, as well as the pros and cons of certain cars. After car dealers expressed an interest in advertising, the focus shifted to listing dealer inventories online.
History
The company operates an online automotive marketplace connecting buyers and sellers of new and used cars worldwide. The company uses algorithms to analyze and compare prices and features on cars for sale. Users can input data as to what they are searching for, how far they are willing to travel, the amount they can spend and more. This will provide users with a list of cars from dealers.
Cargurus.Com is traded on the NYSE under the ticker symbol: CARG. As of 2017, the company says it has more than 40,000 active car dealers with more than 5.4 million car listings.
During the coronavirus pandemic of 2020-2022, CarGurus found that its business thrived.
CarGurus maintains a corporate office in Cambridge, Massachusetts.
To Whom it May Concern,
Dear Car Gurus, I used your sight to locate a truck and found one in Miami, Florida. The vehicle was located in a large dealership; Kendall Dodge Chrysler Jeep Ram, 13355 SW 137th AVE, Miami, Florida. I purchased the vehicle on Feburuary 29th through a wire transfer. All the paperwork was accomplished and the vehicle transported to my location in Wichita, Kansas. The problem is sthat I have yet to receive a Title. Initially the delay was due to the Pandemic, bad weather, and slow mail. I left numerous messages and emails, but they will not return my calls. The last thing they stated involved the blaming of the state of Florida in their processing. Since they use your site to advertise their vehicles you might want to give them a call. I will be contacting the Attorney General for the State of Florida and the Better Business Bureau in Forida. Since it appears they are selling vehicles without titles this may turn into a criminal matter.
Paid for car gurus services up front. have car for sale. sold car. buyer put their 411 bank account into data needed at car gurus. seller tried to close deal & could Not get into an account or/& anywhere to do this. seller tried 4 different phone numbers NO ONE TO HELP. key going in circles.
so now may not have deal because of this confusion brought on by car gurus,. THAT ADVERTISES
NO HASSLE SIMPLE WE WILL TAKE CARE OF EVERYTHING BLA BLA
NOTHING BUT HASSEL
FALSE ADVERTISING.
DO NOT USE
I brought a car through car guru in Dec.2019 paid in cash in full. Here we are in March 2020 and I still have no title. I did how ever get plenty excuses why I haven’t . now I hear nothing from them in awhile last I hear was they finally got the no lien letter witch should been received at lice mid Jan 2020 but it wasn’t until end of Feb. now im getting the cold shoulder nothing on whats going on.
SO, NEVER, NEVER, WORK WITH
TRAVIS
You are able to list a car for sale but you the seller are not able to respond to buyers in your message inbox? I agree with everyone else this site is completely worthless!! You are better off putting a for sale sign on your car.
It remains only to be said that I would rate this site with NEGATIVE stars.
The site has delivered nothing.
If only it was a good joke – which it is not.
Just to re-iterate my concerns about the website “cargurus”.
God alone know who is making any capital, or money, out of this site. All I can say with certainty is that it neither delivers what it promises, nor does it inspire the individual customer with confidence.
As far as I can see it is merely an interface between dealers and poor, unsuspecting members of the public, such as my self, who are conned and duped by what ultimately turn out to be hollow and vapid offers.
If you consider that this comment requires moderation, I would urge you to think again and to point the finger at yourselves before attempting to point any fingers at me.
In all my born days, I have never experience such a complete and utter waste of time as this website. It continues to prompt searching under the U.S. flag, when I am a U.K. resident and have been in this location ever since 1990. Further more I am notified about every car that I save, that it has been sold, but others are available. Why I never realised that cargurus is just a disgusting scam with no financial regulation and absolutely no above board control, I do not know. I am going to report you to the Financial Conduct Authority as being 100% Bogus. If you do not know what “bogus” means then feel free to ask.
Where do I send my $99.00
Over the past several weeks I have searched CarGurus looking for a good used dodge pick-up trucks. I have literally looked at over 500 trucks on your website. I looked at other sites, but yours is by far the best and easiest site to navigate. And I’m happy to say that today we brought home our new 2019 Dodge Ram 1500. It has low miles and we got a great deal on it, plus we found it locally so didn’t have to drive all over the state. We found what we wanted at the price we wanted to pay. Your website is fantastic ! Thank you, keep it up !
Sincerely Mike and Brenda Noller….
Can you please find another actor for your commercials. Where did you find the actor for your ads? In the street? He looks like a dingy hobo. Unkeep hair, unshaven face, clothes look like he raided a poor box. Shoulders, look at them. He doesn’t have any. Were you guys looking for a guy that looks like you took him off the streets to representyour company? If you were, you suceeded.
I made some mistakes trying fix but cant because cant talk to nobody help me out please phone number some to explain. How your company works. Thank you
Submitted to Facebook, Rip Off Report , Yelp , Google & Social Media.
Never had an issue with car guru when it was free. Responding to car guru advertisement – upgrade and get more views.
So I upgraded and paid the $19.99 to get more views and responses, and then my add suddenly disappeared from the search results.
I also received this email from their admin :
Thanks for uploading, but your image description includes inappropriate language.
Your add, image has been removed.
So I emailed tech support for over 3 weeks with no action or anything resolved.
I have submitted a ticket with tech support with no return email or contact from them.
Phone conversations that I always have to personally initiate with car guru , they mentioned to me that I have received to many leads, responses.
Of course most of these leads were fake. They basically told me to bad , so sad, they will not be refunding me my money and there is nothing they can do to help me.
My ACR phone APP recording at the end of our conversation on 7/17/2018 basically states ” we are done with you”.
I listed my vehicle on Auto Trader last week and mentioned to them that car guru took my add off because I received to many leads.
The gentleman with Auto Trader said that was the most bizarre thing he had ever heard!
I asked to speak to the owner of car guru to let them know how my situation was being handled, or not being handled. And they said that would be an impossibility.
So lets to do the math. I received lots of leads when my add was free and had no issues.
Then the day I pay the $19.99 to get more responses and more views, I am told I have received to may leads, and my add has been taken down from the car guru site.
Stir clear from car Guru, they are rude over the phone, talk over you, and don’t care about the consumer, or helping you.