Bright House Networks is a telecommunications company that was founded in 2003. The company offers home security systems, automation systems, high speed internet service, cable television, home and business phone service, as well as business data solutions.
In April of 2016, Charter Communications received FCC approval to purchase approximately 14 percent of the company for an estimated $10.4 billion. Time Warner Communications is also interested in purchasing a piece of Bright House Networks and is awaiting FCC approval.
The company is privately owned and is based out of Syracuse, New York. Bright House Networks services 2.2 million customers and is the 6th largest cable television provider in the United States.
Bright House NetworksBright House Networks is a telecommunications company that was founded in 2003. The company offers home security systems, automation systems, high speed internet service, cable television, home and business phone service, as well as business data solutions.
In April of 2016, Charter Communications received FCC approval to purchase approximately 14 percent of the company for an estimated $10.4 billion. Time Warner Communications is also interested in purchasing a piece of Bright House Networks and is awaiting FCC approval.
The company is privately owned and is based out of Syracuse, New York. Bright House Networks services 2.2 million customers and is the 6th largest cable television provider in the United States.
I moved and called BH for transferring services. On the day of the set up nobody showed up. I called BH and after hours on the phone I was told that my new place has bundle services with BH and that’s why no show (???!!!!).
I was promised a reimbursement for my bill. I did not receive it and when I called to inquire I was told that it was denied because I set up transfer services after billing cycle.
Nobody at BH seems to know what they are talking about most of the time and I got transferred from one person to another, wasted my time waiting for them and making phone calls and I still have not received a reimbursement. The manager I spoke with made me feel like it was all my fault anyways for not knowing all this. Waste of time and money. As soon as I have the option to bail out on BH I definitely will and will not ever do business with them again. Get your stuff together, my time is valuable as well.
May 15, 2019
As of yesterday, my e-mail program has been changed and I can no longer print e-mails or any thing else. After 1 and 1/2 hours on the phone with one of your techs, they could not figure the problem—-they connected with Dell saying it was a computer problem!!!! The computer ( a dell) is only TWO YEARS old.!!! It cannot be a computer problem. Is this how you are to treat customers–make program changes that creates customer problems? The previous program worked fine–this one is terrible!!!