Casey’s General Stores began in 1959 when Donald Lamberti leased a service station from his father in Des Moines, Iowa. After operating it for nine years, he purchased a service station in nearby Boone, Iowa and named it Casey’s after the friend that gave him the tip on the sale.
This location was a success, and Lamberti began to buy more stores in small towns of less than 5,000 people.
In 1970 Casey’s had 118 stores and opened its first warehouse.
In 1982 the company opened a distribution center, and in 1983 began publicly trading on the NASDAQ under the symbol: CASY
In 1996 Casey’s opened it’s one-thousandth store and exceeded $1 billion in sales. 
In 2010 the company expanded to Oklahoma, in 2011 to Arkansas, in 2012 in Kentucky, and to North Dakota in 2013.
In January 2020, Casey’s announced plans to build about 350 new locations over the next three years.
The company also had the honor of ringing the bell to start off the offical trading on the NASDAQ.
In September 2023, the company hit record sales with its ready-to-cook pizza.
Today Casey’s General Store is a chain of 2,500 convenience stores in Iowa, Illinois, Indiana, Missouri, South Dakota, North Dakota, Minnesota, Kansas, Nebraska, Oklahoma, Wisconsin, and Arkansas. Casey’s has 36,000 employees and had $9.35 billion in revenue in 2019.
Casey's General Store
Casey’s General Stores began in 1959 when Donald Lamberti leased a service station from his father in Des Moines, Iowa. After operating it for nine years, he purchased a service station in nearby Boone, Iowa and named it Casey’s after the friend that gave him the tip on the sale.
This location was a success, and Lamberti began to buy more stores in small towns of less than 5,000 people.
History
In 1970 Casey’s had 118 stores and opened its first warehouse.
In 1982 the company opened a distribution center, and in 1983 began publicly trading on the NASDAQ under the symbol: CASY
In 1996 Casey’s opened it’s one-thousandth store and exceeded $1 billion in sales.
In 2010 the company expanded to Oklahoma, in 2011 to Arkansas, in 2012 in Kentucky, and to North Dakota in 2013.
In January 2020, Casey’s announced plans to build about 350 new locations over the next three years.
The company also had the honor of ringing the bell to start off the offical trading on the NASDAQ.
In September 2023, the company hit record sales with its ready-to-cook pizza.
Today Casey’s General Store is a chain of 2,500 convenience stores in Iowa, Illinois, Indiana, Missouri, South Dakota, North Dakota, Minnesota, Kansas, Nebraska, Oklahoma, Wisconsin, and Arkansas. Casey’s has 36,000 employees and had $9.35 billion in revenue in 2019.
I worked for Casey’s for 2 years in Mediapolis, Iowa and was fired without being fired, I was just removed from the schedulean and group chat on Facebook. then when asked my “boss” she told me I was fired for stealing but I never stole from the store and another store manager from another store told me I was fired after the fact before my actual boss told me, and still never actually fired me appropriately.
I went to Casey’s Lexington, Kentucky in Palomar Center which I do frequent quite often as I was paying for the one item. I got the cashier very confrontationally Made the remark that I had been there at another time, which is more than likely, and that he had not charged me for one item or something but anyhow, his demeanor was that it was my fault and I knew about it. I’m sorry do you remember what it was he said no, but I think it was smokeless tobacco, which I do not buy, so it definitely wasn’t that and I apologized and said if it happened and it was me, I certainly didn’t do it on purpose. Then he got very confrontational in front of other customers and another associate, raising his voice and said all you knew about it you just acting like you don’t I will not go back to that store. I have too many other options I would strongly recommend that corporate look into this. I’m just one person and I’m not gonna make an effect on your profits, but if that’s the kind of employees, you need to hire sooner or later it will be a problem
So I went to Casey’s in Dubuque Iowa on Peru Road last night. I got some wings and there was plastic in my wings
I’ve worked for Casey’s for 6 years and in that time the policy has always been that we don’t cash out tickets over $100.
If you’ve worked there then you should also know that at no given time should there ever have enough in the till to be able to cash a ticket any bigger then $100. It’s called robbery prevention!!
I went inside Casey’s on Cline in Coffeyville; the man behind the counter sneezed three times in a row and didn’t have a mask on. I asked if he had been vaccinated, he said “NO”. The woman buying cigarettes said it is against HIPPA to ask that question. I left and decided never to shop Casey’s again.
That’s kinda pathetic of u
Give it a break Karen. You shouldn’t be asking personal questions anyway. Would you like someone asking you how many STDs you have had, no?
HI my name is Linda windsor and i have reaches store in tiption iowa and call there rude to me and the cashier the one as been telling week i can my app and change password and not qork and i have schdule at lest three weedend and suppoise week end my doctor act they appreciate me so can conact them as sar only nice when on duty to Linda windsor all manager are rude to
I hope you got sneezed on
I went into Casey’s this afternoon here in ozawkie Kansas bought a scratch ticket and won $200 only the tab the manager tell me that she couldn’t cash it cuz they only cash scratch tickets up to $100 which I know is a lie because I used to work there in the limit was 200 then she told me she had been there for 4 years and it’s always been this way which is another lie cuz I was there three years ago and no that is not the policy then she goes on to tell me that it’s posted so I asked where come to find out it’s not posted anywhere it’s just a policy that she has decided to enforce if they’re going to have that policy I think they should post it so people know that they won’t be able to cash their scratch tickets there if they win this is not the first issue that I’ve had it this Casey’s every since the new management took over
I currently work work for a Casey’s in Missouri, and we have a sign posted (which came directly from corporate, I’m a part of management so I seen the email), the sign says that we do not cash out any tickets they are over $100.
Work on your grammar and you do realize policies do change.
I have worked for Casey’s for 5 years and in May I was relieved of my duty because I left my cooler without my mask on spoke with a customer and then went on to explain problem to my employees at the customer was complaining about my supervisor who has made it quite clear he could fire me at any time and that he could be a real hard-a** proceedingly fired me and now the state of Missouri doesn’t feel necessary to give me unemployment because I defied company policy the policy was put there to protect the employees let me take that back the policy was there to protect Casey’s from anybody suing them for getting covid from their employees now I sit at my age and that has to do with a lot of it not being able to get another job because Casey’s put in and I was fired for not wearing my mask though the rest of it wasn’t taken into consideration that I had left a room that was 34 degrees came up to get my mask to put on to be out in the lobby but my supervisor was quite anal about that he could fire me over anything I did so if you want to keep contributing to Casey’s ignorance going buy stuff from them otherwise don’t they do not answer your conflict resolution papers that they send you no one calls you can’t complain to higher up because higher up didn’t like you to begin with and they made it quite clear with their list that other employees have informed me about so I was on their list to get rid of because I truly believe the customer comes before Casey’s and all their little changes you either have good customer rapport and keep your business or Casey’s changes everything and you lose customers this will be put out there no one from Casey’s will call me so it’s a matter of just my opinion but I have other people who feel the same way that me being fired for not wearing a mask coming out of the cooler was a crock
Store 2685 Nixa. Every time I get gas at this location the paper is out to get a receipt. I have to go in the store and clerk today is just well the paper jam act d like I don’t care.
My family and I typically visit Casey’s numerous times a week. We visit either the Somonauk, IL or Sandwich, IL stores. I hate to leave this, but everytime we have gone into the Casey’s in Somonauk over the past 2 weeks, we have left smelling like we work in a fast food kitchen (think Burger King or Wendy’s). Just last night my husband was in the story for only 10-15 minutes and came out smelling so horrible I thought I would gag. It is a shame because the employees are wonderful, and we have always liked their coffee, breakfast, lunch, and dinner items when we are on the go or just relaxing.
I really hope this gets taken care of. Not sure were it is coming from, as it has never been like this in the past, but we will not be returning except tiny moments to see if it is better. We have to change our clothes when we get home to get rid of the grease smell. It is just too bad and too much.
I have more of a curiosity question, why have you instructed your casey employees in Tilton Illinois to throw the leftover doughnuts out? When I ask why they said you told them to and they could not box and sell or give them away. I am sure you know that is wasteful and it saddens me to know you are in turn wasteful.
A manager by the name of Aaron at the store on State in Kansas City KS, treats his employees unfairly some get breaks because the smoke then others get none at alll. He is not following OSHA guidelines and the employees are scared to say anything. He fratinzes with his employees and one former employee is now pregnant with his child. His behavior is unapporiate and needs to be address. The employees don’t know were to go since he is the manager.
The Morris, Illinois Casey’s is very poorly managed. And, the employees tout that the store is owned by Casey’s Corporate Office and show no ownership or loyalty to customers. The station is supposed to be a “pay at the pump” but most often has no paper in the pump to print receipts. Being handicapped I then attempt to get the cashiers attention to obtain a receipt. Often, the employees ignore my attempts to get their attention to obtain a receipt. Seeing the large numbers of negative feedback, it’s clear that Casey’s is not interested in customer service. I can only guess that due to so many of their stores being in rural areas where some have few to no other choices, Casey’s chooses to ignore the feedback from customers. Based on their lack of sensitivity to customers, including those that are handicapped, I will not only discontinue frequenting Casey’s, but attempt to start a “grass root” campaign to have others boycott Casey’s due to their insensitivity to customers needs. Very pathetic in this day and age of inclusiveness and customer service being an organizations top priority.
I am speaking for several other LOYAL customers that regularly visit and spend our hard earned money at Casey’s located in good ole GARDEN CITY, MO—its a small town and as you can expect, we unfortunately have only one Casey’s store within reasonable distance and we are just fed up with the customer service received by the most ungrateful, rude, obnoxious employee I have ever came in contact with in my whole life! Her name is KAYLEE L!!!! Multiple complaints have been made to the managers and nothing has changed. Its almost as if they just do not care about the way she treats customers on a daily basis-but of course it gets worse when the managers are not in the store because they may have already left for the day or been off that day perhaps. How many customers will Casey’s have to actually lose because of this disrespectful, unprofessional girl before they finally get rid of her? But till then they should really monitor her more closely, they cant expect customers to feel comfortable trusting someone who not only has a CURRENT charge pending against her for illegal substances but she has no shame smoking in customers plain sight, next to the front doors of this establishment and its very obvious that shes not just smoking her cigarettes! never seen anything like it, the smell just blows right in your face. Make a change Casey’s! Please!
Congratulations on your most remarkable dunderhead move. In changing your Jamestown ND location to Prepay, you have permanently lost a customer. Not only have I been spending nearly $40 per week for gas, but usually another 4-6 in stuff. So, 45*52=2340 you are now going to lose every year. Wise choice
well I am writing about La Harpe Illinois store where a employee by the name of Brittany is working and talking crap about her family members to the customers and employees there spreading crap about people and the manager lets her get by with it and supports it I have since quit doing hardly any thing with this location as have some of my friends and when do go if see her inside the store turn around and walk away not worth it and refuse to order anything there I will go out of town first before do anything as long as she works there she is a vial filthy person
I stop in to get gas and one of Brenda Hayward’s donuts, which are really good. I find out that I have to pay before I can get gas. I have no idea how many dollars I need in gas, so I give them $40. and figure that we’ll settle when we are done. My gas was $21.65, so I go in and get a donut and go to the counter and they demand that I pay for the donut, I ask about the money I gave them to get the gas, and I’m told that I CAN NOT get change, so I paid $40 for $21.65 in gas. I figured that there was no way I was going to afford the donut at those prices. Long story short, I WON’T be back, I can’t afford it. This was the Caseys store at 2600 N. Washington in Chillicothe, Missouri
After reading the comments on this site I am questioning how in the world Casey’s remains in business. I am currently staying in my fathers home while he is in the hospital in a small Missouri town. I am in my 50’s, and although I may not look my age, there is no mistaking that I am over the age of 40. I have stopped at the local Casey’s to buy tobacco products and I am asked repeatedly for my birthday. This leads me to believe that: A) Casey’s hires such complete and utter morons that they cannot trust the employee to think for themselves or B) This was a “great idea” from some pencil pusher on the board. In any case, I have had enough. I will never again give this corporation any of my money. In addition, I will prevent any drivers in my fleet from buying gas there. It’s not my loss, it’s yours. My drivers will not be buying gas, coffee, donuts, cigarettes, etc. Good work! ?
You’re so enraged over telling your birthday? Trust me lady, you’re not the only one, you’re not special. It’s sad that employees have to put up with being referred to as morons for doing their jobs. I get asked as well, and it’s no issue.
Hi John,
It is required by law to check identification for Tobacco and or Alcohol sales. The looking at age thing is a caution thing, to be sure. We are told during training that if we think the customer is over the age 40-50 (depending on the state) we don’t have to see ID just ask for Bdate (tobacco only), but by law we have to at least get the birthdate of the customer as we have to input said birthdate into our registers to complete the sale. We are told NOT to use our own or random birthday! I hope this might make things a little more easier for you to bare. We do not do it because we can, we do it, because it is the law and we can’t complete the sale without it!
Your new coffee is terrible, worst coffee I’ve ever tasted, except for Starbucks. new cups and lids aren’t any good either. When you have something that works, why change it…except in this case change back to the old good coffee. Although your new coffee does save me money since I won’t buy it.
Why did you try and save a buck buy changing your coffee. The new ones are horrible. All you did was to brought bring you coffees in line with other gas station horrible coffees.
I do not like the new cups and lids. The lids don’t fit in the dispenser for the coffee and the cups let the heat come through. So when you pick up the cup after you fill it is hot. They do not come out of the dispenser easily as there is no texture. Please return to the styrofoam cups. The store cashier was very helpful.
Thanks
Here’s one dnt fall for the text sighn up for coupons ,my security has been going crazy says it’s a malicious website, dnt sighn up
Casey’s, Kearney Nebraska, NO receipt at pump. Bathroom so dirty, I wanted to puck, couldn’t use it. Tried to tell a employee and she just walked away and wouldn’t talk to me.
Store #2070 Columbia , Mo. appears to purposefully leave the gasoline receipt not functioning. My guess is they want me to enter the store so I will buy something.Not pleased.
Dont feel bad look at how many people in other states have complained about the same thing. We go through the same thing here in Iowa. On top of that all the Casey’s here in town which are many; only minutes away from each other living in the metropolitan area, we go to order a pizza at 9:40 and the phones are always busy up to closing time at 10:00, and that’s at all the Casey’s here. So hopefully you don’t have to experience that.
to whom this may concern,
I’m writing to you to day I’m concerned that you are trying to stomp on my rights as a citizen of Oklahoma and of the U.S. I am a smoker and have been for as long as I can remember. I have the right to buy tobacco in my Great State sense the time I turned 18. For your company to have a policy that goes against this right is un-american I’m 38 years old I should not have to have an ID to prove that I’m of age to buy tobacco. I understand that your company is part of a conformist group. Yet I will not conform to this stupid and ignorant policy. STOP ASKING ME FOR MY F-ING ID !!!
I believe that they only asking due to they forces that due to the regulations to purchase and sell ciggs……..or drink………..just let them do it …….and be prepared …….instead of them taking a chance and getting fined or the right to sell Ciggs & Drinking lincenses they applied.
I’ve worked for Casey’s for 6 years and in that time the policy has always been that we don’t cash out tickets over $100.
If you’ve worked there then you should also know that at no given time should there ever have enough in the till to be able to cash a ticket any bigger then $100. It’s called robbery prevention!!
Store is promoting Unleaded 88 at $1.92 and the price in the pump is $2.37, no manager available, no corporate’s available, no one to honor that price, which should be a mistake but it is what they have there
I have pictures to prove it.
Would you please contact me and honor that price?
Waiting
Ozzy
Store is 3576, jic
Donnellson Iowa caseys. Is very very poorly run. A person goes in there at breakfast (before) 7am. Lunch (noon) Supper ( 6pm) no food in warming glass thing. I am not the only one complaining. people get off I27, want food to go. none. or they are told you have to wait while they cook. I went in to buy my cigarettes, last evening. And was told all out. terrible service.
LeCenter Mn. Casey’s is going downhill fast.
Casey’s has been a staple in our community for many years. Recently tearing down their old store and building a new one. Jackie S. The manager was always on sight and more than friendly and helpful. Lately I have not seen her around and the store is falling apart with no manager or assistant manager to be found. People are working on cars in the parking lot, the store is messy, employees look messy and sloppy all the time pizza is like rubber now. Please make things right with Jackie and bring her back. She is the best thing that happened to that store keeping the customers coming back religiously and supporting the community that supported you for years. I see business is dropping and hearing more and more complaints about the way it looks and is run. As more and more find out Jackie is gone you will only have pass through customers not locals anymore. Do what’s right. She will return. She loved her job. But working 90 hrs a week on salary takes a toll and anybody.
Don’t like Caseys Master card terrible customer service.
St James MN has two Caseys Car Washes. Problem is usually they are both not operational. Given the choice I gas in other towns that have an operational car wash. I am looking for one stop not multiple stops to accomplish my errands. This has been going on for years apparently Casey’s management don’t care. I guess it is time to not support the home town stores.
I have at least 5 bad experiences in the past year in LaMonte, MO. store number #1087, with the employee named “Carol Keele”; she is rude to customers, she raises her voice, she’s hateful! OK, how about she can be just all around belligerent to customers quite frequently and just gets slapped on the wrist! She has had complaint after complaint about being this way with customers and she still works there! Bad thing is she knows they won’t fire her which gives her the upper hand to act however she wants and get away with it. She’s always b******* about her job about everybody else’s job, or something about the store she rants and raves about, not just to the employee’s that work there but also the customers in the store! Most people want to just go in the store get what they wanna get, pay for whatever it is, and get out, they don’t wanna hear all that crap! If someone would happen to need help from her she gets sarcastic with them and starts rambling on about how the costumer should no what the problem is and how to fix it, and behind there backs in front of other customers running her mouth! “Carol Keele” has to be the poorest excuses for an employee that Casey’s has ever had! (and 2 faced and backstabbing) lets not leave them out for sure!!!!! I wish that other people would take a min. and write there complaints about this very mood swingy employee!!!!
To Whom it may Concern,
I recently left a 5 year position at the Mattoon,il – 1722 – store. It was my decision to exit that position as a cashier. I took a lot of pride in my job and recieved many customer praises! In fact, as soon as word got out that I “QUIT” at Casey’s General store, a flood of offers came from almost every station plus in this area.
My concern/issue I as follows: Customers that have now left ,as customers, have now told me: One employee is telling other customers ( when ask where is Rebecca? ) he replies: Rebecca was let go as an employee – – Also when a ( no longer ) a customer of the Mattoon store 1722 ask a manager at the Windsor store about me no longer being an employee at the Mattoon Store – he too was told the same thing. Rebecca was let go, do not know why. I turned in both the store and corp. my edit 2 week notice, I was hurt on my next to last day and had to request 2 sick days, it was a store injury, ( which I never received pay for ), In 5 years I was never late, never call-in, always covered last minute or shifts they forgot to schedule for, overall the best employee your store could have ask for. Many, many customer praises almost on a daily basis.
This is how your company treats good employees? I have NEVER been “let go” from any job, in fact I retired from a very good printing company with several awards, promoted many times over. Please take the time to educate your employees that there is a difference between Quitting and being let go!
In fact, if you review your sales in the store since I left, you will see a big difference!!
Thank you,
Rebecca Hopgood
217/273-XXXX
Harrisburg, SD unit seems to usually have receipt printer issues. Pumps are less than as clean as one would like. Understand staffing is an issue at c-stores in general. Appears to be an issue at this unit. Just feed back for your corporate office to hopefully use to improve customer satisfaction and with this, improve sales
I recently purchased pizza at our newly opened Caseys here in Mcalester, Oklahoma. The beef tasted spoiled and made 3 of my family members sick. I like the Caseys stores and think they are a great asset to our area. In general I think the employees are letting the pizza meats set out of refridgeeration for too long and it has a tendacy to start spoiling. If this continues problems like this can cause your stores to suffer. Someone needs to teach the workers how to use and refridgerate the meats. Thanks/Rick
Iam a disabled Vet.I do lots of business in Caseys in Maynard, Iowa. We had a storm and lots of trees down. I went into the store to get some ice. They did not have a ten lb. bag of ice, so I asked if I could have two five lb . bags in place of a ten lb. bag for the same price as a ten lb. bag. They said no it had to be bought as two five lb. bags. I did not argue with them paid and left. I will never do business with any Caseys again. Thankyou!
I would like to file a complaint about Shelley Singleton,the manager of the Wapello,IA. Casey’s store. First I know it is nothing but gossip in there but it was brought to my attention today that she made a personal attack on me in front of other workers and customers. I no longer go into the store and haven’t for several years and yet she still talks about me. I know I’m not the only one. This is certainly not professional on her part for the position she holds. I hope something is done about it. It should have been done years ago!
I worked at the Casey’s General Store in Fowler, Indiana from August 2018 until February 2019. I think it is funny how this corporation that was founded on building convenience stores in small rural towns has no understanding or comprehension of the culture of small towns. In January 2019, Wesley Smith, the Regional Manager, hired a new District Manager, Stephanie Anderson, for our store. She came in like a bull in a china shop. Her and Wesley Smith fired our store’s General Manager then fired myself. Then all of the hourly employees either walked away or were fired as well. To this date, June 2019, the store has only 5 employees and is being trounced by the other convenience store, Good to Go, in Fowler, as most of the town population now visits and spends their money there. Two months after the new District Manager, Stephanie Anderson, came in and fired us, she abandoned job and left her car at another Casey’s store and ran off with a man. I hope Casey’s and Wesley Smith is happy with the horrible reputation that they have created within this small town as now everyone and I do mean everyone talks about how dirty the store is and how they will visit the other convenience store. Casey’s, as a corporation, has forgotten what, why, and how the company was built for. People living in small towns. I am glad that you are now losing money. Good job Wesley Smith and Stephanie Anderson. I doubt that you will be winning Employee of the Year for Casey’s General Stores anytime soon.
I stopped into the Casey’s in Lone Tree, about 6:15p.m. I asked about ordering a wrap, she was pulling out the table and all the stuff was cleaned up. Said she made a mess and wasn’t making anything. I assume this meant pizza’s too as there was no one in the kitchen. This store is in constant need of people who will work, part of your problem is you have a manager who sucks. Who specifically tells staff not to call her at all or for several hours. If this Casey’s closes you can put her as the cause. I will not come back in at all. They treated my daughter very bad. Over all it is not good. Janis L. Ipsen
We have been Casey’s customers for years, using their Casey’s card. Casey’s has now changed their card to a corporate Mastercard. I have noticed that using my HyVee fuel saver at the pump does not get reflected on the Mastercard bill. Instead it bills me the full price instead of the discounted price as shown at the pump. When I call the Casey’s business Mastercard services they have never heard of it and tell me to take it up with HyVee. this needs to be fixed soon. I already hate needing to put in all these extra numbers in the pump this may put me over the edge and cancel the card’s.
I live in Dayton Iowa. And I even worked in the Dayton Casey’s. I have seen alot of behind the scene things. Like cashiers putting the finger of the bar code and running it under the scanner as if scanning the item but actual not charging the item. Giving out 2 packs if smokes and charging only 1. FREE FOOD ALL the time. But what really is the problem is Caseys in Dayton has ALOT of drug use by the staff. I cant go in there anymore because I dont like what I see. The Managers are aware of it and dont do anything about it because then they would have to cover a shift on a weekend. I am not 100% sure if Jennifer the District Manager knows what it going on but i cant image she doesn’t. I was in Management for a long time and I see things I really just cant get over. The good employees that did work there quit because the bad employees and them getting away with everything. Please bring some Serious HELP to the Dayton Store in Dayton Iowa before the store is to far gone. The town really enjoys that we have Casey’s in it. We just dont like who is working there and the drugs. Please Help
Who is your real estate rep foe Okmulgee, Oklahoma? My phone number is 918-370-XXXX Thank you.
Im 56 y.o and for the last month Caseys in Richmond,Mo have carded me for cigarettes everymorning saying its Casey’s new policy. Ive gone to this Caseys for several years they have seen my i.d several times i well look my age. They have these hand written signs saying must card everyone everyday no exceptions. i understand if i looked in my twenties but i dont. i have recently stopped going to caseys for this reason is this really a new policy. they actually had a sign unless your under a 100 we i.d??? please shed some light on this cause i dont understand why a man almost in his 60s has to not just show you hus i.d but take it out so they can scan it and if it dont scan they turn me away.. Just ridiculous!!
I have enjoyed pizza at caseys for a long time some pies was better than others but 2 may 2019 I ordered a large pizza with extra toppings when I picked the pizza up I noticed they did not put any additional toppings on the pizza and one topping I could not even find I brought the problem to the cashiers attention she explained that was there new policy on how to make a large pizza the pizza measured 12 inches across and almost no toppings at all they still charged for the additional toppings I will not order another pizza here again thanks for the memories.
On March 22, 2019, I went through the Casey’s Car Wash on 22nd St. in West Des Moines. The car wash did over $5,500.00 damage to my vehicle and they are refusing to pay. I reported it immediately to the car wash manager. I have had to file a lawsuit.
Almost all Casey’s are turning into the “Wal-Mart” of convenience stores. People stand 8-10 deep in line –1 check stand open and Casey employees standing behind talking to the checker. [Open another register – For Christ’s Sakes]!!!! I’ve stopped at 4 different ones this week while traveling.
Oh My Stars! And I thought it was just the location I work at. So very sad that any company can treat customers and employees like sh*t and think they can get away with it. God Sees ALL! I’ll Pray for those at the top in casey’s organization it’s Obvious that they NEED IT!
On 2/8/19 I went to Casey’s here in Iola, KS and was buying some items, which I returned as she couldn’t refund the pizza price. The clerk charged me for a pizza that I did NOT order and did not get, I have been speaking with the interim manager as she is the one who “credited” my account-I did not get a credit for the pizza because of your policies. Two weeks later they still have yet to credit my account. That’s just as bad as stealing if they won’t. I need my money back!
We have one Casey’s store located at 424 W. Main St, Richmond, Mo. 64085. I want to start by saying that while we are thankful for another business in our growing town, this particular location is horrible. There is no parking…EVER. It is poorly ran by employees who have a hard time with customer service, the pizza dough is never cooked thoroughly, there is not a very good variety or choice in merchandise and there is no counter space. My question to you (Casey’s Corporate) is, Would it be asking too much to consider a new store in a larger location? I’m sure money is not an issue, as I have seen hundreds of new stores popping up everywhere but here in my hometown. When I visit one of the new stores, I am always greeted by the employees, always have plenty of parking, an abundance of choices and an overall experience that is way better than visiting the store we currently have in this town. Please consider a new store/location for the residents of Richmond, Mo. and feel free to contact me if you have any questions. I am not above taking pictures and sending them to you.
Sincerely, Debbie H.
Correction….I can go out to the local pizza place and get a WHOLE pizza for $10.00….
I have been along-time customer of Casey’s and like many people have bought/ordered their pizzas…My husband & I always bought either a whole pizza or the two piece + drink….Today I decided to just get a single slice of pizza….I was shocked to be told the cost was $2.82 (w/o tax 2.59)…..That is an absolutely absurd price for ONE slice of pizza….I can go to out local pizza place and get a whole pizza for that price & freeze the rest for later! Needless to say that my days of buying pizza at Casey’s are over, sine my husband passed away and I am only eat one slice!
Worst company ever and the way their managers and corporate treats their workers they should be ashamed of themselves. Most of the managers and corporate couldnt do half of what the workers are made to do so they can have their raises and bonuses…..their corporate offices truly dont care…when an employee is considered full time at 6 months maybe you have a problem. Why are the CEO’s and big wigs ok with the high turn over rate? Why do they constantly want to be hiring and training? DON’T EVEN MENTION HR BC RETALIATION WILL BE COMING. First company ive seen that HR will ignore the employee and help the manager and district manager write up an employee
I’m sorry they don’t care, it is a shame when a company is only concerned about how much money it will make and treats it’s employees like shit. I work for a location in Omaha, Ne and they are the same there. I’ll complain to who I need to and if they feel the need to fire me so be it. Wouldn’t recommend casey’s to my worst enemy!
I don’t like the fact they take $1.00 out of your account when you use a credit card for gas then they credit you back the $1.00 once the payment goes through. I have never had a credit card decline ever!! I have heard some take $22.00 out and you could have only made a few dollar purchase!!! GRRRRRRRR
Our Casey’s in Tracy Minnesota is clean, neat, well run and managed, has friendly workers, donuts are fantastic, pizza is delicious and variety is exceptional. I would recommend to everyone!!
Dan Clark
1 hr · Monroe, IA ·
Casey’s Travel Center in Monroe needs to put a sign up move your truck from pumps when you are finished some jerk from Minnesota had his pickup setting there trailer and a tractor on the back never even bought fuel set there for 15 minutes before I finally go in and tell the cashiers they did nothing about it so I backed up and went and got fuel other where I buy 4 to 500 gallon of fuel there a week that’s the end of my rant thank you
I have submitted request for a Casey’s in our community (Shipman, IL) for over 3 years. I keep filling out the forms, but no responses. I’m just wanting someone to come and look at the land that we have available, and either give the community a yes it’s possible, or no it’s not so we can either be excited about you coming, or start to look for another corporation to come into our community. Please someone out there respond!! Thanks.
I am very unhappy with the Ellsworth, Kansas store. We went there to get a sub sandwich at about 7 PM on 3-12-2018 and they said it was closed! If they are going to close it early, we will stop doing business there. That is too early of a time to close it down. With summer coming on, more people will want sandwiches. The help would not tell us why they close it early. It use to be open all the time. This is not a very good why to do business.
Thanks Alan
The Casey’s in Fairfax,mn has wonderful customer service but are so understaffed at night . What can be done about this issue ?
The Casey’s General Store in Vinton, Iowa, is staffed by friendly people who do their best to assist their customers. Job well done.
An employee by the name of Cherie Woolwine that works at the cCasey’s store on east b in mccook ne has been running her mouth about me for the last two years to all of the customers that come tthru the store. Calling me by the name of sSatan and spreading rrumors about me and causing several pproblems for me in our ccommunity. It is slander aand the manager sseems to think its oOK to aallow it . I am going to hope that it will stop with just a complaint being made but if it doesn’t then Iwill legally have to go aabout pputting a stop to it . Thank you
Get ’em Tess! I’m with you! Sorry they don’t care and it’s not just that location. It appears to be company wide. Sorry. 🙁
On Saturday December 2nd, my name was slandered by 2 employees of Caseys General Store, located in Crescent, Iowa. A friend of mine’s father was looking for our house and since Crescent is a pretty small town he went up to Caseys and asked the employees if they knew where my boyfriend and I lived. The ladies on the clock referred to me as “Meth Beth”. I am not on drugs and even if I was I would still take offense to this. I no longer feel comfortable going into the Casey’s General Store, which is the only store in town. I would like a letter of apology and to know what course of actions are going to be done about this.
Let me start of by saying i love caseys food especially the pizza but with that being said its hard for me to get around as to was hit by a car a few years back and had a broken back which paralyzed me for a few years which in turn made it easy for me to put on a lot of weight with that being said the caseys store in fort dodge iowa on the north west side of town by JRG and starlite has one of if not THE rudest manager and second assistant manager i have ever met they obviously play favorites there because the only employee that works there thats worth a damn is the first assistant. I have gone into this store several times because its the closest to my house and have been discriminated against because of my weight have been asked ( Do you really need that sub or pizza) or have been told ( i cant sell that pizza to you, you look like youve had enough pizza for a life time ) which makes it hard for me to want to get anything from this store the second assistant hardly ever comes out of the office to help thr obviously over worked cashier when the lines get long is always on her phone when she is out if the office there have been times ive gone in there in the morning dor a coffee and donut and the first assistant is the only one on the register or is working and i ill go back later that night loke 12 to 15 hrs later and shes still there because the store manager REFUSES to help cover shifts or help her find a replacement when someone calls in yet if its the second assistant manager i believer her name is amanda is working not only does she drop everything for her and help her out but i have seen them together out in public so they obviously are friends and the store manger marci is obviously playing favorites with her its hard for me to enjoy my visits to this caseys would love to see something happen innthe way of an investigation of the store managers poor managerial skills
I’d suggest you go back and order a sub or pizza and have your phone recording the entire conversation. Contact corporate and if they won’t do anything contact the media. I’m certain other customers would love to hear this. I’m sorry they treated you so beyond rudely.
I get coupons in the mail from Casey’s General Store here in Marshall, Mo. At 1350 W. College St. WELL, I tried yo order a pizza by phone and yold the girl that I have a coupon. She said they don’t honor the coupons. I ask her why they send them in the mail then, and she said she doesn’t have anything to do with that, and hung up on me. I called back and she said that the coupon was for carry out only, but on the coupon it says for carry out or delivery. I said just forget it, so I didn’t get a pizza, and will NEVER get a pizza there again. This happened on Saturday evening October 28, 2017.
We ordered a large supreme pizza, 2 orders of bone in got wings, 1 order of cheese breadsticks. When my family started to eat the pizza out the dough was completely raw. I called to let the girl at Caseys know and they kept trekking me that every pizza they made was cooked all the wary sop they didn’t see how mine would be raw because it was put through the same way. I told her it was completely raw and them she said ill just let you talk to tosha. I told her the same thing and them she gave the same response as if i was lying. She said shed make me another pizza but she knows it was cooked. I told her i was vey ill and couldn’t make another trip up there. (I habe 4 brain tumors and health problems That cause so many problems and cold rainy weather makes it worse)
She gave me a lot of attitude and tools me thirty i should just come in and talk to Susan. I told her I’d also bring I the pizza as well but that it wasn’t right for them to get an attitude with me over this and I’d be in tomorrow.
This is ridiculous and i didn’t spend $30.00 For a raw pizza and attitude from someone who works for Caseys when wee spend a lot of money I there every weekend because its closer than going to pizza hut , because im ill. We order food from there on family movie night every weekend but this night it was completely uncalled for and i took a video of the pizza and how raw it was. Please correct this issue thanks.
I am a retired lady looking for a part time job possibly with your company. I have been trying for about three weeks to fill out an application with your company on-line; and all I get is “page can’t be displayed”. I know for a fact that both stores in Sheldon have openings….I have TRIED to fill out a paper application, and they tell me to go on-line. Well, how in the heck CAN I apply if I can’t even get to the darn application form? This is VERY frustrating!! PLEASE go back to the paper applications. You are missing out on some good employees with the way you do it now. Thank you.
Oh honey, go somewhere else! casey’s does not care about it’s employees and most certainly does not care about it’s customers. You don’t need the headaches. I work at one in Omaha ne so I know. I’m sorry for your frustration.
Went to 2 stores in Tahlequah, Ok. No water in all 16 pumps.
I bought a lighter that was seven dollars that ran out of fluid immediately. I took it back and was rudely informed that I could not get a refund by the Mexican clerk. She was so rude it made me angry.I have been a customer since the store opened almost 20 years ago and buy all my gas there… I will shop elsewhere…Caseys will lose my business..
It was the store in Mountain View, Mo.
I work at the Casey’s in Centralia, MO and my boss Mellissa Barton does train the people she hires, she’s on her phone all the time, talks about sexual acts with customers in the store, and she talks about cheating on her husband every chance she gets WITH customers in the store!
She doesn’t train the people she hires*
I visit Lexington, Mo on weekends, and always go to the Casey’s Store at 2112 Main, which is approx. one block from where I reside when visiting. I went there on Monday night, September 4th, Labor Day and purchased three items, which came to a total of $4.00. I paid for these items with a $20 dollar bill, and the cashier gave me the correct change of $16 dollars. On Tuesday, September 5th, I was returning to Kansas City, Mo, and decided to top my gas tank off, and buy a cigar with the $16 change from the previous night at the same Casey’s. I requested $15 dollars on pump #1, and handed the cashier a $10 and $5 dollar bill, which is the same currency I was given the previous night on my Casey’s visit. After waiting several minutes at the pump, the cashier came out of the store, and stated, “This five dollar bill is fake”. I took the $5 from the cashier, looked at it and advised her, this is the same money you gave me as change from the previous night. The cashier stated, “You should have checked your money before you left”. I advised the cashier that, I am in the habit of making sure I receive the correct amount of change, I am not in the habit of checking to see if the change I get from a retailer is counterfit”. The cashier stated , “Oh well, we cant accept this” I advised the cashier, AMY, that I would be contacting the corporate office regarding this matter, to which she replied, If you are calling them, I’m calling the police. I advised her I would wait on the arrival of the police. Two officers arrived on the seen moments later, and were advised of the situation. The cashier stated she marked the bill, and it turned black, so it must be fake. I advised the law officer, that if it is fake, this is where I got it. In giving the bill closer examination, I discovered the $5 bill was a Silver Certificate note. This bill was last issued in 1954. I googled it for the officers, and they saw pictures that were the same as the bill in question, and the date on the bill was 1953. This bill was made before the marking pen used to question its authenticity was invented, issued five years before I was born, the paper used to print notes has changed several times since it was printed, and since the cashier, AMY appeared to be in her 30’s, I can only imagine she has never seen one. There happened to be another customer overhearing the matter, who stated she works at a Payday Loan company, and she was familiar with the note. The situation turned out ok, but this could have ended in a very negative incident. I would also question why AMY took the bill in the first place on a transaction, without questioning it’s authenticity, and then giving it out in change. So, from now on, I will ask the cashiers at Casey’s to mark the money they give me as change after a purchase. I also worked for The Federal Reserve Bank Of Kansas City, 10-J. I would suggest Casey’s send its potential cashiers on the FREE tour, so they can become familiar with the many different types of currency the United States Department of the Treasury has issued over the years. I will also consider if patronizing Casey’s in the future, is worth the trouble. Thank You for your attention on this matter. Kevin E. Murray
I got gas at the Treynor Ia store on 8/8/17. When I went in to pay the woman at register very rudely told me I had just made it she was about to shut off the lights .The clock on the wall said 10:55 ,they close at !!:00pm. Then I gave her a check which she said might not go thru their machine was acting up all day , It did go thru and I got not so much as a thank you . Many times i have tried to stop here on my way home from work to find them closed early! FYI
Well I just fired at the caseys cuz i would not kiss the manager a** I worked at the one in appleton and the manager there sucks s**t..I think the health inspector needs to make a visit 3268: store All CASEYS stores suck
Very concerned Customer Store @ 706 10th St Onawa, IA This place is always a filth when I go in there the parking is horrible, Workers at this location have their kids there and lets them sit on the check out counter and wonder behind the cash register are, also the people in the kitchen do half a** jobs on donuts the icing is so melted and everything is always a mess also nothing is never stocked or made and fountin soda’s are always watered down and there is never regular tea nor sweet tea ever made.
I was just at Caseys in Harper ks that is the worst place I’ve ever seen. Bathrooms haven’t been cleaned forever nasty dirty and the sink had dirt and who knows. Thinking someone needs to get this place in order.
I was wondering if I could get some information about our store. I’ve not worked since the flood and I sure miss it.
Every where I go I see our customers and they are wanting to know if and when we will be back. I knew we had a great store and some wonderful customers but after reading all these comments and complaints, I now known we are blessed.
And a big shout out to our wonderful Manger, she is the best!
I would appreciate a email if possible on the progress of the store. That way I can tell all our customers. Store number 1838….Thank you!
If you don’t take care of what is going on at the Casey’s store in Valley Center Kansas there will be a law suit because they have a worker there who lets her son’s get away with stealing and they turn around and accuse innocent people I will not tolerate this if there is proof my brother stole from there then I want to see it I have a lot of witnesses statating my brother is innocent and stating her son’s are stealing I will be getting ahold of my lawyer and there will be a law suit if she and the manager is not fired my husband has also been trying to get a job there and they say they won’t hire him because of his military background
I worked at Casey’s for seven years an loved it.but now if you go to that same store it is horrible you are waiting for service because everyone is outside smoking when only one employee at a time should be outside. It’s always dirty. You can tell they just don’t care. An a lot of the regular customers even stopped going in because of all the XXXXX that goes on down there. So you should send an under cover boss in it would blow there mind. It’s really sad that store #2216 turned out that way
I went to the Casey’s on 1125 N. Hickory Blvd, Pleasant Hill IA 50327 and I must say im extremely pissed off about what happened. I went in about 12:30 and ordered cheesy wedge fries which are my favorite and I was told it would be about a 15 minute wait and i was like okay i understand and ill just wait never the end of the 15 minutes HE PUT THEM IN THE COSTUMER MICROWAVE WITH ME STANDING RIGHT THEIR WATCHING HIM AND AFTER 3 MINUTES OF MICROWAVING THEM HE PUT BURNT ASS BACON ON IT AND THE STORE SMELLED LIKE DOG FOOD. F*CKING DOG FOOD ARE YOU F*CKING KIDDING ME. AFTER HE SAID SORRY FOR THE WAIT. THEIR IS A G*D DAMN REASON WHY YOU DON’T HAVE A MICROWAVE IN THE KITCHEN. I CANT BELIEVE HE THOUGHT IT WAS OKAY TO MICROWAVE MY FOOD AFTER MAKING ME WAIT 15 MINUTES FOR IT. IF I WANTED DOG FOOD I WOULD’VE PUT SOME IN A BOWL AND POURED MILK OVER IT EATING IT THAT WAY. I AM SO LIVID AT THIS POINT THAT IT’S NOT EVEN FUNNY AND WHEN WE WENT BACK TO GET OUR MONEY BACK WE FIND OUT THAT THE GUY WHO WATCHED HIM MAKE IT AND DID NOT SAY ANYTHING WAS THE MANAGER. I AM FLABBERGASTED AND BEYOND WORDS AT THAT POINT LIKE ARE YOU KIDDING ME. WOULD YOU APPRECIATE IT IF I MICROWAVED YOUR FOOD AND MADE YOU WAIT 15 MINUTES FOR IT. ITS RUDE AND SO DISGUSTING IF I KNEW YOU WERE GOING TO MICROWAVE THE S*IT I WOULD’VE JUST ASKED FOR IT UNCOOKED AND PUT IT IN THE OVEN WHEN I GOT HOME.
I worked for Casey’sfor over 9 years,most as a mmanager. I’ve managed 7 stores and was Asst. 3. The last store I managed was Springfield 5, #2939 Clearlake. In the last 30 days, starting 06/06/2017,we experienced 2 stabbings and 1 gang attack on 3 customer . I took my responsibility as a manager seriously, my crew was very important to me, I expressed my concerns and fears to my supervisor and even gave my notice. She calmed me down and I tore up my resignation form a gave it all I had. The third attack a brawl inside the store, leading to a stabbing on July 4th was the last straw,I again gave notice on July 5th. I DID fail to notify my supervisor on the forth,but I did gather all the info I could and the went home to try to figure out what to do,I was confused and tterrified the next attack would be on a employee, and I did except that write up,only my 2nd in all my years with Casey’s. I Was told i couldn’t step down to just full time,and I couldn’t retract my notice,I can except that, even though I loved my career. But today I was informed I must fire Lacey Davis ,she was at working during both stabbing incidents, because she reacted against policy, she acted in a humane way. And I was to write up Brandon Good for the same way,he suffers from PTSD Iraqi war vet. Brandon told me the morning of the 4th that the incident gave him flashback wich I will not repeat.
I can’t believe they fired Kimberlee Strong, one of the best cashier’s I ever met walking in to Casey in Princeville,IL . I will never step my feet in there again. She always had a beautiful bright smile on her face and made my day as well as others!! Poor judgement was held against her as was told to me to reason why she was fired and brought to my knowledge as a concerned customer that she never was written up ever in the 3yrs she work there!! It’s unbelievable and dead wrong!! You have to do something about this!! Casey’s in Princeville, IL will never be the same cause alot of us customers will never come back!!
my complaint is on caseys general store in viburnum mo. actually i have to say its not on the store or anyone in the store. this complaint goes to the district managers of the store kitty and connie. i was discriminated on i got fired when they should have done their job before hiring me. but holding my past on me is not fair. everyone deserves to make their future better. im a single mom and now i have nothing. holding stuff against people is wrong everyone derserves a chance. i dont judge either one of you at all. i deserve my job back. i was the hardest worker there. everyone loved me. and you took that from me and them.
BEWEARE of theft and fraud at Casey’s on East Park Street in Taylorville IL
I swiped my card to fill up with diesel on Jan 28, 2017. Before the pump nozzle was in my truck the machine had already started moving. No fuel was dispensed at all. Luckily I heard the pump clicking and turned the lever off right away.
When I went inside and told them what happened and asked they reverse the small amount. I was told they couldn’t do anything. I then told them I would not be paying for something I did not receive. And asked that they call corporate. At that point approximately 5 minutes into standing there the employee walked into the back kitchen to hide and never came out again. I asked for a receipt and had my bank dispute for fruad. Along with going elsewhere to get fuel. I didn’t get a drop of fuel in my truck. No fuel left their tank at all
I work at #2248 in Somonauk, Il. I have worked there almost 4 years and I wanted to give a positive view of a Great store with a Great Store Manager. Allison Holland became the store manager about a year and a half ago. She came in has done multiple things to improve the look of the store, always bringing things and buying things to make the store more homey and efficient for her employee’s and customers. I have had a extremely rough year with many personal and health issues, Allison has gone above and beyond doing everything she can to work with me, with hours and phone calls to check on me to make sure I am ok. You certainly don’t find that in many bosses these days. She is Always doing all that she can to work with her people trying to accommodate their many needs. The customers love her and we take pride in our store and our boss and the store shows it. I just wanted to say Thank you Casey’s for making this wise choice of picking Allison Holland for us.
Numerous employees being harassed sexual, very sexually explicitly via at work, by text, and showing nude pic by assistant manager and even in front of another manager, this person even showing up at homes of a few employees offering sexual help and what he wanted to do to them. He was able to keep his job, until he quit but 4 people left or fired by him and they arent even interviewed by Caseys. WOW one even filled out paper work and was given a time line of 2 weeks over a month gone by NO CALL or letter saying what the solution good or bad, area manager knows that an employee has keys to the store yet, didn’t even want them back. Wow again, lies lies Caseys seems to be corporate pigs who care less about employees and more about money guess time for a lawyer maybe or PR persons
Casey store in Mazon IL have rude, arrogant attitudes toward vendors. There is not one person in that store that really works but they sure complain alot. They have a manager there that whines and whines, lies and lies about everything. They have people above them that don’t even know what really goes on there but yet sitting at a desk looking at a computer all day thinking they know it all. You people have a lot to learn but I am going to keep complaining to someone gets fired or if not all of them. I will be coming in that store and many others complaining besides taking pictures and putting everything on the new site with the complaints and taking anyone elses along with it. You people make me sick!!!!!!!!!!!!!!!!!!!!!!!!
Timely discussion . I Appreciate the insight . Does anyone know where I might be able to locate a blank AZ DoR A-4 version to use ?
My family and I were almost wiped out by a truck driver on the main street of my little town. He ran a stop sign and I had to slap on the breaks so hard It out a seat belt strap mark across my son’s chest and on his neck. I got his license plate number. I contacted the police but they could not do much about it so I am looking for others that have had similar issues to see about a class act lawsuit. anyone wanna join. This company clearly does not care about the customers. I have since stopped using casey’s and started using circle K and quick stop.
Mazon Casey has this manager name Marla and she is such a whiner. This jerk they have for a district manager Mark is no better. All these two do is XXXXXX and complain but they need to realize that they are the problem here. Casey corporate office needs to get rid of these people . What a shi**y store this is. Prairie farms in Streator and Joliet don’t like coming here but there whiners too
Hello no reply? ????
I work at caseys for 3 yrs .live in solon ia. We have solon beef days this weekend. Candy only. So I went out and got beads. No frizzbees, no can koosyies. Our town support our two caseys. Can u help. Saturday at 9 at caseys # 2.
What does any of this mean? None of this makes sense. Just a bunch of words scrambled together. Maybe you would’ve gotten some help if anyone knew what you were saying. Maybe reading before hitting send next time.
Dassel mn is so poorly run the employees are not trained properly nobody wants to keep the store clean and coffee is always out, bathrooms are awful always dirty the managers don’t seem to have a clue. Poor customer service. They need a new manager that isn’t everybody’s buddy and knows what going on.
Hi I worked at roachdale Indiana caseys for 8 months I was the first assistant manager I loved my job even though times were tough and had a lot of drama … But I worked my butt off I worked sometimes 15-16 hour days made sure the store ran the way it should I ran that store and it was doing good but not being store manager there was only so much I could do I told the dm and area superviser that I wanted to be store manager the first day I started … I waited and waited and no one ever promoted me I wasn’t making enough I have 4 kids and a family I was making 9.75 as an assistant and most assistants make way more than that I tried and tried to make ends meet on what I was making but I couldn’t so a job came along and i was gonna make like 5 dollars more being an assistant so i took it even though I didn’t want to leave at all but had to think of my family .. Well I put my 2 weeks in and I left the right way and finished out my 2 weeks then a week later the store manager was fired … Prolly due to me not running the store I wasn’t there to pick up the pieces anyways I was so excited cuz I finally was gonna have a chance to run the store I wanted even though I had this new job all I wanted was to run roachdale Caseys an so I put 2 apps in I got ahold of the area superviser Judy and she said she would fight for me cuz she did want me back she loved how I worked she didn’t want me to go in the first place but a week goes by and I hear that they already did interviews for the position .. I was so depressed but the dm said he wasn’t interested in me and didn’t want me there cuz I left Caseys okay I understand I left but I have tons of experience in management I know I’m the right one for the position I know that store more than anyone and I know what I’m doing I never had any complaints while working there .. I can’t even understand why I couldn’t even have an interview cuz I left everyone makes mistakes and I thought leaving was a good idea but I found that it’s not but josh the dm is discriminated me cuz I left but I know of other people that have quit an got hired back on so why not me? I never did anything wrong an I ran that store great I always made sure the store was clean and stocked and customers were happy why is he allowed to tell me I can’t have an interview cuz I left ? That’s not fair at all!! I didn’t do anything I’m what they need in that store I know how it runs I know what it needs I have about 5-6 years in management I don’t think it’s fair that he can tell me he’s not interested when I just worked and ran the that store for 8 months ! I want to file discrimination papers cuz I work so hard on that store and cuz I couldn’t afford my bills at the time I left and now I can’t come back? Even though I put my 2 weeks in? I could have just quit but I didn’t cuz I wanted the oppurunity to come back if I ever wanted too well not with josh being the dm he’s very mean and he’s younger than I am! Why can’t I have an interview??!! I want to run that store and make it better ! That store is falling apart and I know I can fix it! Why wouldn’t he want that??!!!
Maybe because you can’t put punctuation’s in your sentences. It’s just one …long…letter, run together! If anyone could read it, they might do something for you. Managers should have better English and writing abilities!!
Store 1513. I am a everyday customer. Since this store has a new manager it has been running out of everything, they did not even have toilet paper for the bathrooms for over a week, there were several bare stops on numerous shelves as well as out dated items throughout the store. Even the cookies sub sandwiches and yogurts have been over a week out dated and they are suppose to check these items every day. One male employee that works in the kitchen there is very disrespectful, rude and always bad talking all the other employees that work there, we have stopped going to this location because of this employee. We even told the manager about it and obviously no action has been taken about it. There are two female employees there that are always over working themselves due to other employees not doing their fair share of work and these women never get appreciated for any of it. Things need to change there and fast before I go public with this as well as call the health department for certain other things that go on there. Taylorville Il store #1513
In November a customer came back to the kitchen and asked if I was the manager. I told her no that Jenni, the assistant manager was up front at the register. The customer replied with “well my complaint is about Jenni , she smells like she’s been smoking marijuana and there is no doubt in her mind, The customer wanted to know who the manager was and when she would be in. I explained that Shannen would be in the next morning.
After the customer left Jenni approached me and wanted to know what the customer wanted?, I told Jenni I did not know she wanted to talk with the store manager. About what Jenni asked? I don’t normally lie but told Jenni I did not know and told the customer Shannen would be here in the morning.
Customer was correct, I detected the strong oder of marihuana on her breath.
The next day I think the customer visited Shannen because when I came into work rumors were flying and warnings were issued to every one that “pot
smoking will not be tolerated.”
From that point on Jenni treated me with a cold shoulder and when I would report to work and Jenni was there I would ask her where she wanted me that night and she would tell me that she didn’t care and walk away. I could tell that things were very tense.
Maybe because you can’t put punctuation’s in your sentences. It’s just one …long…letter, run together! If anyone could read it, they might do something for you. Managers should have better English and writing abilities!!
there is not one nice comment about your stores…you be ashamed at the way you let the managers run these places…BP speedway anytime
Its not only managers their corporate acts worse and doesn’t care….they are set up to investigate themselves and HR is just a fancy name for secretary.
My wife works at the Casey’s in Leon IA over night shift and never gets a break it makes no sense to me why have two people on the register and my wife making pizzas and donuts and all the other breakfast items while the others go outside and smoke all the time and always have some drunk guy in the store talking to the cashier every night but yet my wife gets no break
Ordered a large taco pizza lastnight from store#1912 in Cayuga, Indiana. Get it home after them being out of the gas perk things and not offerieng for me to come in and get one when they receive them, and its not the right pizza, its a sausage pizza. Go back over there and they tell me the manager told them to take my info down and she will deal with it tomorrow, to not make me another one nr refund me, she will deal wit it tomorrow and dont call her back, i told them im not leaving without my correct pizza I paid for, she calls the manager back who then tells her if I wont leave to call the cops on me, in which they did, three cops showed up and I still walked out without my pizza or a refund and this lady calls herself a manager??? Why should I have to wait until she comes back to work the next day for food I ordered and paid for due to them messing my order up?? Ive posted this story on my facebook page and lots of people shared it, this is piss poor excuse for management and after the humilitation of the cops being called on me and me still not getting my pizza I will NEVER give that business my money again, ever! Needless to say I had 3 disappointed kids also! The manager wouldnt talk to me or anything on the phone when the worker called her.
Ordered a Flatbread taco pizza from the Duenweg Mo.64841 store, went to pick it up and it was a regular crust, doughy in middle and really thick, the meat had beans in it (which I’ve never had before ).when I questioned the young man he said oh well you’ll just have to take it,so I did, and did I catch it when I got home. Needless to say I won’t go to that Casey’s ever again.
I am a employee at excelsior springs mo store 2495 I can tell you they don’t ever order enough because we cant have over stock and being a cashier im constantly yelled at for this I had nothing to do with it but I agree we should never be out of stock ever I mean this is a convenient store but not convenient at all.We are constantly under staffed the only two people that work over nights are brothers and those poor bastards never get a break a year and three months its been that way.Kitchen manager RICK E. telling his employees its ok not to wear hair nets if your wearing a hat,Our last store manager JULIE COLEMAN over dosed three times constantly asking her employees for there prescriptions they fired her not for that but sending all the store money with a part time employee to the bank and not even staying to see if he even came back. And then they were gong to rehire her but she was a no call no show.Rick and his kitchen staff going behind the store to smoke pot every time they get a chance. Scheduling people to work 4-midnight then having them come in at 5am the next day and writing them up for getting there late .Isn’t there supposed to be a 10 hour break? Things we run out of fountain drinks,coffee filters,ice coffee,ciggs,fountain cups and lids pizza toppings doughnuts, icing .And our poor manager BRIAN K so damn tired hasn’t had a day off because of the under staffing .Thank GOD Deze was forced to retire but we got a new area supervisor from a even worse store named Shelia wtf are they even thinking . Megan a know it all store employee has her tongue so far up Sheilas ASS I mean she could be a diamond league teacher on how to ass kiss but that’s not a real problem but she does it because she is trying to protect her click her cousin Dani her long time friend ARRON AND pricky Ricky who is also a drunk he calls in and is late because of it.Jacob Nunez had to work all by himself over night because rick was to drunk.Or couple weeks ago Rick couldn’t come in because of a house party that poor baby. But Rick only got the manager part after Julie our last manager got her position but there were rumors that she sucked his dick in the WORK COOLERS EWW
Doesn’t anyone use PUNCTUATION MARKS anymore? “Punctuation marks are symbols that are used to aid the clairty and comprehension of written language.” Most of these written letters are hard to read because there aren’t any punctuation marks!! If you expect anyone to take you seriously, please use punctuation marks
Give it up they don’t care…..they are complaining not watching for run on sentences
I am writing this because there seriously needs to be a lot of things fixed with the store in canton mo. I have put off writing this for several months now but just cant do it anymore. First im so sick and tired of going in to this store and them not have the products that should be in the store iced coffee, cold coffee, soda , topping for pizza ect. i know that this store gets truck friday and sure enough its not there that night or if something is got on friday its gone by Saturday or sunday. this has been happening for at least 2 months and is just so unacceptable and unbelievable. I cant even get the topping on a pizza i want. how is this good business? I have also went in got a cold coffee and on my way to work took a drink of it and it was so spoiled i wanted to throw up. I talk to the store and never got an apology or even another free cup for this just a “oh ok”. when i go in to this store there is always employees yelling about others business. the manager brenda talks about not only other employees but customers in public so that everyone can hear. this is one of the most inappropriate things of a manager ever. i was also in the store about 2 weeks ago when an employee was making something on the sub side with a costumer standing there the manager brenda came over told him he had make it wrong and threw it in the trash yelling about it needed to be made by the book. she then looked and asked the customer if they needed something she replied that what she just thrown in the trash was her order. Brenda then said if she wanted to wait for him to cut some more stuff that he could redo it for her. the costumer said that there was nothing wrong with it and she was not waiting and wouldnt be coming back. now i think there is something here she didn’t even ask if it was for her she just started yelling and tossed it. I then being so disgusted with her actions put my stuff down and walked out as well. I never see her doing anything but yelling at people to do stuff and never helping even if they are very busy she will be standing outside smoking or on the phone. She was recently gone for 2 months and the employees were visibly happier and now that shes back they all seem miserable again. she has a worse attitude now than she did before she left. I never want to go in when she is there the employees and customers are miserable and i have had several people tell me they will not go there because of her. This is sad. i was there the other day getting a few things about 8 and was talking to the cashier about some lottery when she came up pushed her to the side and told her to go mop. she then looked at me and said well witch ones do you want very rude like i was taking up her time. I was literally in the middle of a conversation with the other girl when she came over. I was so put off by this i walked out without anything and went to another place. i have seen the employees work hard for there jobs but are under constant threat of losing there job. there are so many people that have come and gone from that store because of her and its shameful something needs to be done about this. I know that alot of the employees that are there a to afraid to say anything and say they wouldnt know who to talk to if they did. There have been some in the past that have and have been fired because of it. this store needs to get its act together quick and the manger need to stop threatening everyone be nice and a team player she encourages no team and no effort into this store i dont know why she is still there at all. Im getting tired of this store not having what they should. I love the products and food but don’t want to even go in anymore. I will be posting this and sending this this everywhere i can till i get some kind of answer or response. Thank you.
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Monday afternoon on June 15,2015 I went to Goodland, Ind. Casey’s for a soda. When I walked in the manager said to the assistant manager, Oh great! Just what we need, another customer to wait on. She went on to say that she was tired and tired of customer’s. She also said she wished she could just lock the doors. I will never go in there again!!!!! I will drive out of town from now on if I need gas or anything else. I will start going to Family Express and give them my business!!!!! This type of behavior has been going on way too long. This situation needs to be resolved by corporate. All of the people in Goodland should go elsewhere.
This is not an easy message to write. Now that I’ve calmed down I will tell you about a Casey’s Store I will never go to again.. I took my son to work on 06-02-15 and stopped at Casey’s on Ave G in Fort Madison Iowa to get gas .. I had pulled up to the pumps and tried to get gas ,didn’t know at 10 pm at night you had to prepay . I had put the pump handle in and was trying to pump gas when the cashier told me to prepay in side or use a credit card . I was at the pump with the handicap sticker on it and i told the guy I needed help He ( THE EMPLOYEE J. J. was on the name tag ) once again told me I had to come in and pay or use a credit card ..I’v just had knee replacement surgery and had to use my walking device to walk in side prepay the pump. That was my first trip. HE ( employee J.J.) didn’t prepay my pump but ok ‘d the pump . Thinking it was prepayed I pumped gas .Not knowing He ( J.J.) didn’t prepay it I went over what I was going to spend.. Once again I had to walk across the lot and pay even more .. This employee was rude and if you not going to help any person with a handicap who ask’s for help remove the handicap sticker off the pumps..I will not go to that store EVER again.. Thank you for listening..
If your workers can’t read a id then they should be fired!! If they can’t tell the difference between a 17 year old and a 33 year old they should be fired. If I find out your selling my information off my id without my permission expect A lawsuit!!!
I really enjoyed working at Casey unfortunately I got fired because I got sick I called in and told the manager what was going on called everyday even when I was not suppose to work my husband took my doctors note by the store and I was released after missing three work days I was released to go back to work with another doctors note and that same day got a letter of separation that’s how caseys works well you guys suck and you got rude mouthy people in management and I’m telling every one in my town to stop going no I want do that but I am angry and upset
I was at a Caseys in Fort Dodge Iowa and due to their parking lot at their gas pumps I broke my ankel and iv only had one call from the manager. And nothing else iv tryed to call the main office with no response
I have been working for Caseys for a little over two years & have made my way to an assistant position. Usually love my job but lately the store manager has been piling some of her usual work on me & expecting me to work up to 14 sometimes even 18 hour shifts. I dont believe its my job to work a double, as a matter of fact i dont think i can legally work that long esp with no more then 30 min of a break in the whole shift. Could you please remind your store managers of the legal amount of hours someone can work in one shift & please inform them that the store manager should have to work the double sometimes (not just the assistants)? Thank you
Yes I have called yaws office numerous times in the last couple of weeks to find out about my w2,,,I worked at the Casey’s in Lester prairie ,,,but every time I have called I have been sent to a voice mail and I have left message after message and have not had anyone return my call or email or anything ,,,,So now you will be hearing from my attorney because I am tired of yaw giving me the run around . All I want is my w2 and I am entitled to that ,,so I am contacting my attorney about this matter . Thanks wendy sjogren….
Where do you find these nasty rude people you hire . How the hell are you going to charge me for a pizza get it wrong then not want to make me the right one cuz you think I’m not a nice person why would a manger have to tell you to just make my pizza an then you go in the back an talk about me class act people what a joke sad thing nothing will ever be done about the way your customers are treated which that’s okay there’s enough other stores in this town to spend my money at I will never spend a dime in caseys again
I was just at store #2342 3105 west ave Burlington iowa 14:51 pm Cashier and store mgr!!! Wow What uneducated rude employees. Stop there every tues but never again!! Not that it will hurt business but it will hurt bonus at the end of the year! $75 monthly not a lot of spend but over a year it makes a difference. Correction officers attutudes are probably better to inmates then these two part time state funded, only working to keep their state funded benefits secure!!
why is gas so high in Nichols iowa @212 a gallon I can drive 7 miles get it for 199 our store has been slow on lowering price
Manager, Carol Peters at store 2894 is absolute disgrace to the wonderful town of Indianola. She yells at customers, throws things, talks about employees and customers to other employees and customers. If her car is in the parking lot I refuse, along with other customers, to stop there and will take my business elsewhere. Carol Peters is a horrible mean person if if Casey’s knows what is best for them they will get her out of Casey’s and out of our fine town.
I was the 2nd asstiant manger at Casey’s in Park Rapids,MN I feel I was fired wrongfully I had a customer complained about me putting 1 walking dead ticket aside to buy after work. I have never once had a write up or corrention action I asked Crutiss a couple months ago if I can put a ticket aside and pay for it when I get off duty and he said yes just don’t buy it on duty so when I clocked out I bought it and Curtiss even sold it to me. I would not have put that walking dead ticket aside if he told me that we are not supose to do that
. The policy states can not play or buy on duty I didnt play or buy on duty.I feel i should have gotten a write up, not fired I put my heart and soul into working there When they brought me into the office Heidi and Curtiss and told me that I was fired they said we are gonna make an example out of this . I was a very good employee never once had any complaints about me always was on time never called in.
I worked at the casey’s in Harrison Arkansas for a week. I started on the first Saturday morning that they opened and got paid a little over $40.00 for that day. My next day to work was Monday at 12:00 am – 8:00 am and Tues.,wed. Fri.and sat. morning with the same time and I worked every day all my hours and was only paid $9.53 for all of my hours worked from mon.- sat. And that was in Sept.of 2014. And to add to that I was griped at every day about things that I was never showed or trained how to do so I quit
After reading some of these posts, I’m definitely not surprised. Seems like caseys corporate has some problems which in my opinion works it way down to XXXXXty store management and even XXXXXtier employees working for these stores!
i am a former also, i cant believe Caseys and what they allow..it is so sickening, Managers if ya wanna call them that, stealing and blaming employees so there is no competition…i think they keep those ppl because the supers dont want to work. i dont want to wait while the employees are complaining about their personal lives…hoping they just go out of business…i love BP, Speedway…..why cant caseys b more like them..hire ppl who care and ppl who are willing to work…if i were caseys id clear out all the stores and hire a hiring crew, backround checks, drug tests and maybe you could get some nice comments insteal of all these complaints
I couldn’t agree more! I was told by a manager that since a man was working 3rd shift that the bathrooms should be extra clean because as she put it, “men don’t clean as well as women.” I looked right in her face & said, “it shouldn’t matter whether he has a penis & I have a vagina how well the bathroom will be cleaned” yet she keeps telling us this! Our store has only been open since October & has already lost more than half of the staff due to horrible management. I’m extremely close to filing harassment charges!
I worked for Casey’s in Ashland MO for almost 5 months with no problem! Then Thursday I was in the kitchen cutting peppers when another employee came in yelling at me and discriminating me for my disability! She told me that if I can’t do the requirement for the job than I should just go home and stick to the disability checks! I told the manager and she said she would take care of it Monday! Considering I would have to work with this girl all weekend I quit! They should have talked to her as soon as something was said! Unfortunately whether these are read or not I have to contact disability and have them find me a lawyer for discrimination on that Casey’s! Maybe now they will start taking care of the good hard working employees whether disabled or not and not the bullies who think their XXXXX don’t stink!
I called tonite at 6:09 pm to get a large half pepperoni half cheese pizza for my grandkids . I was told45 minutes which I said really? That’s sad but I guess we will have to take it. I came 50 minutes later and was told it would be ten minutes longer. Its 6:59 I have no pizza yet.ni am sitting here waiting. The employees were talking abouty comment when I walked in. The manager Kathy is here working. The HanXXXX county races are going on right now in Britt and the store is not busy. I am tired of the service and rudeness and the ridiculous wait . its Britt Iowa . and how are you ever going to accomadate hobo days. I am not coming back here until I receive apology and get better setvic e
My name is Katy I was recently fired from the prairie Du Chien WI store due to me being sick I feel I was wrongfully fired and they didn’t even tell me I was fired I will be speaking to a lawyer about this because I was sick and the manager was mad because she had to cover my shift and miss out on home activitys no offence but it was her job to cover my shift as a manager this is bull I had put in my two weeks three days ago was seriously sick got sent home by the other person that was working the manager had to come in and I GOT FIRED OVER THIS seriously and I tried to ask her about why she fired me over this and she won’t tell me cause she has no excuse the manager is chas at store 3295 and this is not the first time this has happened another member of my family had to quit because she was sick and nobody would cover her this store is crap and I’m going to be telling anyone that wants to apply here not to cause they will get screwed over
To whom it concerns. I am the mayor of Farmington, Iowa. Your store numbered 2592 is located in our town. Recently I have received multiple complaints regarding your store and the extreme temperature you keep the store. I personally regular this store on a daily basis and have worried about your employees, mainly the ladies that are expecting. If you have any questions regarding the complaints I have received feel free to contact me at city hall 319-878-3711 or 641-680-0168. Thano you for your time.
So the manager of Slater caseys beat my dog with his fists the other day. I took her to the doctor, she has black eye and cuts, she cant even swallow. Oh yeah I believe he is a felon to. So anyway I told him I have medical bills and he looked at me like i was insane. Its ok though, I got a lawyer and I am suing him. I wonder how caseys will like that. temper, temper…
OMG u go and get that sXXXXbag but caseys dosent care
I have several complaints about an employee that works at the hill City Casey general storeher name is Alicia lang she doesn’t show any respect towards the customers she is very rude not friendly she definitely needs to be checked out sorry for the complaints Thanks Gail
I go to the Caseys in Mooresville Indiana on Brid everyday they have the rudest employee . she is a heavyweight girl with black hair I’m not sure of her name but because of her I will never return to that store. Rikers gas station is down the street I will go there. I have told the manager about her contact and it’s ridiculous that its not changed. I have talked to other customers and they all feel the same. something needs to be done about her I’m pretty sure the manager’s name is Aaron and this girl is her assistant.
My boss Angie was the most unprofessional human being you could ever meet she gossips about her employees and theres no sense of confidentiality everyone knows your buissness if you work there. She has no communication and expects you to be a mind reader. She promised ne a full time position after I got off maternity leave which I came back two weeks early from and then cut my hours. She wonders why I started calling in alot….she is judgemental about everything. Needless to say be careful northplatte future mployees
Just would like to put it out there that the Casey’s in Auxvasse has a manager named Bobbie. An employee found marijuana in the bathroom and called her. She told her she was going to call the cops and the manager “Bobbie” told her not to, and that she was going to call them herself the following day. Just hide it in my office and I will take care of it…..hmmmmmmmm Nothing more was said about it. The employee that found it was Jarika and no longer has a job there…I to have been let go due to my complaints of others allowed to get away with doing nothing. She said my complaining has become a pattern…well yes, yes it has as she does nothing to resolve things.
The Minooka il store 1979 fired me because my child was in the hospital and I tried calling off before I even took him in. The manager told me that it wasn’t her problem and I needed to figure it out myself. so then at 11pm I took my five month old to the hospital because he had stopped breathing and had to no call no show because I worked at 3am and no one was there. Did I mention that my son is the old second assistants child? Not just that but they brought him back after he quit and are talking about making him the second assistant again? its just sad that they care so little about their employees to put them into a situation like that. I loved my job and I always covered for everyone but when I need help no one helps not even management. when I try to contact corporate to talk to them they don’t answer or I get disconnected. And as a single mother of two i didn’t get my annual raise until almost 2 years of employment
My wife children and myself was in a Casey’s store in Atlantic iowa around 2pm sunday april 14th 2014 and the fowl cursing language that was coming from one of the workers was very disturbing another employee had told the young man to watch his language because of kids being in the store and the employee had gotten irate with the her and his language got worse I took my kids out of there I will never shop at that location again
all I can say is liked my job but couldn’t deal with underhanded acts of management and some employees sorry they feel its ok to treat their employees like nothing its a shame
I know they don’t care but if they did maybe they would get workers who would care and stay longer then 5 minutes some one needs to clean up the morals and acts of the employees of all stations of casey store you don’t care but it will start effecting your small town stores I think it already has!
my daughter and i were in the store the other day when i overheard a brightly red haired employee conversing with two gentlemen about smoking pot..my daughter is 5 years old and i dont appreciate having to shield her from this kind of talk in a public store. im not sure if this is the exact store but the cashiers name was shelby..she was kind other then the nasty language..im afraid i cant support a buisness that doesnt portray good values to our youth
I went to work today. I started my job then I was asked to come to the office. When I got there my manager was there along with the new kitchen supervisor. The kitchen supervisor wanted to know why I made 5 buckets of dough. I told her that she put up a note on the cooler door saying: ” Monday-Thursday 4 buckets of dough and Friday – Sunday 8 buckets of dough per shift. ” last night was Thursday so I made 4 buckets. She started telling me that I worked there longer than her and I should of known better. I told her that I didn’t know if you changed it. But it reads 4 buckets. She started yelling at me and so did the manager about me writing down on the production sheet that I made 2 slices of pizza alright I made a bo-bo it should of been 12 slices instead of 2 pizza. Oops. And why didn’t I chart the noon production. Because they need to. I said why do I have to do their work. Only 1 person don’t write it down. I finally said I have to get busy or I will get behind. So I went to work. They kept yelling at me. Finally my manager came out and said I had 2 choices come back and talk to us or she will write me up. I told her to write me up. It should of stopped there. So I kept on working . Pretty soon it started again. I said I had enough took of my apron off grabbed my coat, checked out and left. Supervisor chased me out to my car yelling still. I turned around and told to leave me alone. I got in my car. I was thinking to myself they was harassing me. Why didn’t they just stop. Over a bunch of stupid things. I asked for a transfer on Tuesday manager told me NO! You’re not going to get one and I might as well quit. I blow it off and thought that was weird. Now I know why they was going to gang up on me. I loved working for Caseys in Reinbeck very good people to work with except 2. They are just mean
Let’s face this fact as well. Casey’s General Stores are already known for their negligence in not attending to customer complaints and employees issues. So we already know the game you are trying to play!!!!!
District Manager Desi that is locally at North Liberty Store # 1816-734-2541 needs to be terminated immediately. Wrongfully firing look some things up people or go back to business management school!!!!!!!!! Desi was reported for treating an applicant wrong that she had the manager if the store call. Desi wanted her to come ASAP for interview. This applicant was willing to do so made it within the same weekend Desi requested her manager to call her. The applicant rushed up there had one interview and waited for Desi. Desi never showed up this applicant lived two hours away. Absolutely shameful!!! Desi should have been fired then that is no way to represent your company in her position. And besides that never showed for her own interview!!!!! That’s grounds for not hiring the applicant on the stop if they did that!!!!!! Desi is a horrible district manager!!!!! Rude, disrespectful, not effecient, late, not trust worthy, doesn’t know her job, she abuses her employees, not supportive. She is nothing you are to be to carry that position. Casey’s General Store should be sick to their stomach ashamed of there selves!!!!!!!!!!!!
I will make sure and others that Casey’s general stores will go under if they don’t get their act straight. Our lawyers know we have guaranteed court cases before we even step into court. You serve watered down gas to people. You participate in hy-vee’s fuel saver but are charging everyone an extra dollar every time they use their card. So in return they are saving nothing and being cheated on that aspect by this corporation as well as many others. If u want to work in a fair go by the the policies and procedures and non discrimatory business. DO NOT BE EMPLOYED BY CASEYS GENERAL STORES ANYWHERE!!!!!!!!! THIS IS NOT A BUSINESS YOU CAN TRUST!!!!!!!!!!!!!!!!
Casey’s had better get it together and quick! Learn how to treat employees and respect them. Maybe the corporate office it’s self should read over their own hand book and policies. Or they can just wait until they are in court getting sued!!!! Lawyers are being contacted and are being made aware of situations and the labor board!! Right now you have two guaranteed law suits coming your way. So I would be real careful and think about how you are suppost to run a business by procedures!!! I will be in contact more and more until situations get resolved correctly! Or you can wait for our lawyers!! Casey’s can lay in the bad business bed that they make or get sued or they can not have a business period! Casey,s choice ! And in case u haven’t heard racial profiling is illegal to. I am so discusted and ashamed of this company it doesn’t deserve to exist or me making any money period!!!!! You all should be out of a job!!!!!!!
I am really disappointed in Caseys. As a former employer of Casey’s this tax season I had been waiting and waiting for a physical form of my W2 in the mail. And it never came. When i called my old manager she was rude to me and kept telling me that i had to go online and print it off. To my understanding, it is against the law to not send out a physical form in the mail. I had asked her well arent we supposed to get one in the mail and she said ya sure. I then told her i did not remember my password and username for the caseys online site and she proceeded to tell me that she doesnt keep any of that information for the site and then i had to figure it out on my own. Not only was she rude but when she was trying to tell me the website to go to, she said it so fast that i couldnt write it down in time. When i asked her to repeat what she had said she sounded annoyed then repeated. It took me 3 days after to figure out my online information. And the only way i could access my online W2 is if i selected the option to receive online w2’s from now on from Casey’s corp. When i selected no, it kicked me off the site. so i had to select yes. I figured since i no longer work there it wouldnt matter. Its been 3 weeks or so and there has not been a physical one in the mail for my own safe keeping. I dont know what i need to do to file a complaint of sorts, but i can assure you that i will be talking with a lawyer.
Your company is difficult to get in contact with. I am looking for long term care ins. and it took me over 15 minutes to find a corporate tel #.
When I called I got an operator with a bad attitude. She transferred me to Breanna and Breanna gave me a # of an agency an hour plus away from where i live. At least Breanna was helpful. She was sorry of course. That is the new theme song of corporate America “sorry!” If it this much trouble to try to do business with you what must it be like to file a claim?
I think this is a waste of time writing on here I don’t think theres anyone out there reading these !!!!!!!!!!!!!!!!!!!!!!!!!!
Doesn’t anyone use PUNCTUATION MARKS anymore? “Punctuation marks are symbols that are used to aid the clairty and comprehension of written language.” Most of these written letters are hard to read because there aren’t any punctuation marks!! If you expect anyone to take you seriously, please use punctuation marks
I really love my Casey’s in my town. All of the people that work there are great, especially the manager. As far as corporate is concerned … I think they all need to get their head out of their a**es and do something to help these stores out. The Casey’s in my town has had so many problems with machines breaking down and not getting product. It seems like every time I stop in something is broken and their shelves and coolers are empty. I feel so sorry for the staff. They have to deal with the wrath from all of the customers who are not understanding that it isn’t their fault. Unless you have worked in retail, most people don’t even try to understand how it all works and the people at store level are the ones who take the blunt of it. So with all of that being said … I want to thank the staff at my local Casey’s for doing all they can with what little support/help they get from the corporation they work for.