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Whole Foods Corporate Office

Whole Foods Corporate Office Address

Whole Foods Market, Inc.
550 Bowie St
Austin, TX 78703

Contact Whole Foods

Phone Number: (512) 477-4455
Fax Number: (512) 482-7000
Website: http://www.wholefoodsmarket.com
Email: Email Whole Foods

Executives

CEO: John P. Mackey & Walter Robb
CFO: Glenda Jane Flanagan
COO: A. C. Gallo

Whole Foods History

Whole Foods Market began in 1978 when current co-CEO John Mackey and his girlfriend opened a natural food store called SaferWay in Santa Monica, California.

In 1980, SaferWay merged with another natural grocery store, resulting in the first Whole Foods location in Austin, Texas.

The following year, a huge flood devastated Austin.  Whole Foods lost all of their inventory and had no insurance.  Neighbors chipped in to help fix the damage.

In 1984, Whole Foods expanded to Houston and Dallas.  In 1988, the expansion continued to New Orleans.  In 1989, a Palo Alto location was opened on the west coast.

The company continued to grow in the 90s and the 100th location opened in Torrence, CA in 1999.

There were several acquisitions in the 2000′s and the chain continued to grow.  A flagship 80,000 sq ft store was built in Austin in 2005, which also serves as the Whole Foods corporate office.

Today the company operates more than 330 locations in the US, Canada and the UK.

 

{ 124 comments… read them below or add one }

Kevin February 2, 2016 at 2:40 pm

Ive been a short time customer (4 years) but found the customer service to be 2nd to none and made me think to run my bussiness the same, but recently i havent been so impressed, my wife i did our weekely shopping at your La Jolla store and found the store to be very dirty so bad that ive seen gas station restrooms cleaner also got charged for one item twice simple mistake but this has happened way to oftened, we would loved to be loyal customers but if this continues will be leaving not to return!

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Fran Powers January 27, 2016 at 8:41 pm

If Whole Foods goes through with their plan to pave wetlands for a parking lot in their new proposed facility in Sarasota, FL, I will never set foot in another Whole Foods store. What are you thinking????

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Ed Lowrance January 25, 2016 at 3:56 pm

Just a comment concerning your Chattanooga, Tn store. I have lived in Memphis and Nashville, Tn and been a customer at your store in both of these locations, never a problem with food or service at either of these locations. Upon relocation to the Chattanooga area my Whole Foods experience was completely different. The quality and taste of the buffet items is not comparable to your other stores, trays, even during lunch and dinner hours are not refilled on a timely basis. Recent Sunday buffet was so poor I ended up trashing several food items. That will be my last stop at the buffet isle! As a loyal Whole Foods customer for the past 20 years, I’m hoping improvements can be made at this store. In the meantime, I won’t be shopping the buffet. Thank you

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Natalya Radmer January 25, 2016 at 2:30 am

• I being living in Evanston for 8 years, and shopping in Whole Foods on weekly basic. More then 50% of my grocery I used to buy in Whole Foods: fruits, veggies, pasta, juices, breads, teas, deserts, cheeses, butter, meats for sandwiches, yogurts, some cereals, all baking goods related products, and most importantly all vitamins supply for my family. Last time I went for vitamins, I spent more than $70 to buy just few containers with different specific ingredients. Last time I traveled home in Europe, I took 8 bottles of vitamins from Whole Foods. All this ended in one day, now I have to shop for Vitamins on line through other sources, and pick my groceries from Tread Joe’s, and Food Markets stores. I bought bottle of vitamins from the children section in this Whole Foods where I usually shop, it was some new brand, not on sale, so I decided to try. We opened container, pills were very large, and no matter how hard my daughter tried, she couldn’t swallow one, I told her it’s probably for chewing, not for swallow, so she start to chew. Shortly, right away she started vomiting it out, saying its test horrible. I didn’t believe her right away, and tried one myself, test was very terrible, it was clearly not for chewing, and especially not for children. Few days later when I had a day of, I went to store trying to return it, in exchange on other bottle of vitamins, perhaps same cast or less. I got rejected by stuff, they said since I didn’t brought receipt, they can’t do anything for me, I explained the situation, and told them that, I don’t need refund, I just need some other bottle of vitamins, that I know works for us, even Gummy Bears if I have too. Neither Elena, or Rene, that’s was their names, wanted to hear anything, they didn’t show any care or sympathy for my situation, I left vitamins on customer service desk and left, when I was walking out I turned around, and saw that, what it seems like they processing return, because they were holding my bottle, and punching something on register. I was very astonished after such treatment, and promised myself never shop in Whole Foods again.

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Paula M January 2, 2016 at 1:17 pm

Terrible customer service at Sugarhouse location. Apparently the store has flagged my bank card for “possible fraud” even though I shop there every week. I was completely embarrassed when they declined my card and refused to take a check. I left my groceries to get cash from the ATM , was told they would hold them, and they had put everything back. The manager was rude and arrogant. I will be taking this up with Corporate. They have messed with the wrong customer.

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Mindy December 30, 2015 at 9:14 pm

Wow. I had a very bad experience at the Whole Foods at 14615 W 119th St, Olathe, KS 66062 today. I’ve never had eggnog. My husband is very particular about his eggnog. I asked if they would sample some some out for me. The manager told me she would open it for me to taste instead. She opened it and gave me a giant glass of it. I wasn’t that impressed. I asked if I could take the rest to my husband. She was very rude and told me to “Send him in. We’ll let him taste it too”. Really? Is this a new rule that Whole Foods doesn’t sample items out anymore? What was she going to do with the rest of it? Drink it herself? My husband was a 45 minutes away working and he doesn’t have many days off. Perhaps I wasn’t dressed well enough for that area of the city. It was interesting that I went to the other Whole Foods who were more than glad to sample it out to me. I won’t be going back to the first location.

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Luis O December 27, 2015 at 8:05 pm

Excellent Customer services in Coral Sprints FL. I purchased a e gift card for my parents who live near your store. When my parents attempted to use the card, they were told the card was invalid. They were embarrassed by the situation. Since I live in Colorado and they live in Florida, I thought I would contact the store to find out what the situation was. I asked for a manager and got Heather Tomany. Heather was very helpful and did what she needed to do to make this better. My parents visited the store again today and they were very well taken care of. I just wanted to thank Heather for going above what we expected to make this right. My parents are very pleased with the service they got thanks to Heather!

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