Subway Corporate Office - Corporate Offices & Headquarters

Subway Corporate Office

Subway Corporate Office Address

Doctor's Associates Inc.
325 Bic Dr
Milford, CT 06461

Contact Subway

Phone Number: (203) 877-4281
Fax Number: (203) 876-6682
Email: Email Subway


CEO: Fred DeLuca
CFO: Peter Buck
COO: Don Fertman

Subway History

Subway was founded in 1965 by current CEO Fred DeLuca and Peter Buck.  The first restaurant was called Pete’s Super Submarines and was located in Bridgeport, Connecticut.

In 1968, they began using the name Subway.

By 1974, there were 16 stores.  The duo wanted to expand more quickly, so they began to franchise.

In 1977, the “Snak” sub is introduced.  This later becomes the 6″ sub.

By 1982, there were 300 locations.

In 1984, the first franchise outside North America opened in Bahrain.

By 1987, there were 1000 locations.

By 1990, there were 5000 locations.  The chain also expands to Mexico this year.

By 1995, there are 11,000 locations.

In 2002, Subway surpasses McDonalds by total number of restaurants.

Today, there are nearly 40,000 Subway restaurants in 109 countries worldwide.  It is the largest single restaurant chain in the world.

{ 186 comments… read them below or add one }

Crystal May 16, 2016 at 9:26 pm

Manager: Nicole
Store # given by manager over phone: 5896
Time and date of incident: 6:00 pmish
People Involved, Mara, Rebecca, & cashier with curly hair/black race, and Nicole


First: I did not receive triple cheese on my sandwich which I asked for but Rebecca and Mara seemed like they didn’t like me nor did they want to serve me so I felt like I didn’t want to ask again for the cheese that I wanted. They charged me for triple cheese and I have the receipt to show for.

Second: My sandwich tomatoes were not diced the way I asked for them by I think it was Mara ….Again I thought she was gonna flip the lid by her attitude if I had asked again for her to chop em up more.

Third, Rebecca insulted me and my daughter and apologized to the other customers for the wait because I took about 3-4 minutes to decide what my daughter and me needed to get on our sandwiches.:

Fourth: There were workers standing around coming on shift but not helping other customers and just basically staring and lounging around like halfway through my order and there were three other people needed to be waited on and they definitely could’ve served all of them because I only had two sandwiches..

Fifth, The cashier did not repeat my order back precisely so when the order was finished and paid for, she charged me again for another bag of chips which should’ve been included into a meal. So I paid for taxes twice and more for 1 more bag of chips. Also during me getting another bag of chips off the shelf, the cashier confronted me about how my daughter had got a bag of chips during our ordering and stated that I paid for them afterward but my daughter spilt them all over the floor in front of the customers. And by the way, during that then, the cashier said she was going to take care of it….and it wasn’t even necessary to say that in front of the customers….or even bring it up. That was a second insult.

Sixth: I didn’t receive napkins in the to go subway bag.

I’ve spent hundreds of dollars at the subway and have gone there for years… I do not plan to go there again. Infact myself, and my family of 12 will probably go to Pascagoula if this customer service problem proceeds. Anyways….thanks for the opportunity to share this info.. and I wish your business the highest success bcse our Gautier Ms area needs it, badly.


Anne Martindale May 7, 2016 at 9:21 am

Had an “entertaining” experience yesterday Ordered a chopped salad. the kid asked if I wanted dressing. I said “NO, I will use my own” Took it home anticipating my tarragon vinegar and oil and found the thing covered with mayonniase!!! I am allergic to mayo. Not to mention mayo on a salad seems totally disgusting. I took it back. The kid told me that I DID say mayonnaise. I told him, “No, I said I will use my own” Guess to his not english speaking ears “my own” equals “mayonnaise” That is forgivable. but then I repeated that I had not ordered mayonnaise because I can’t eat it and he had the nerve to say “I am not mad, you ordered mayonnaise”. So he is not mad…therefore the implication is that I am. I guess I would order something that I am allergic to just so I could bring it back to annoy him. He made no offer to rectify the situation so I shoved the thing back at him and told him to keep it. Hope he enjoyed it at my expense I will never go there again. .So I had no dinner and was out 6.48 ….. I suppose the assumption was that I just went in there and ordered food wrong so I could come back, make a fuss, lose money and not eat because that is how I entertain myself.


Joshua G Ball May 3, 2016 at 6:36 pm

Hi my wife and a friend went to one of our local subway restaurants and went through the drive-thru the gentleman who was obviously new took our order and we go 3 subs and one of which was split into two which was the tuna and it was supposed to be the exact same on both sides with the exception of the chipotle sauce and the other half of the sandwich did not have the pickles or cheese that was supposed to be on in order to have several other ingredients that we had ordered the Big Philly cheesesteak was however made correctly it was wonderful for the most part however I didn’t have but 5-10 black olives on it now I ask for extra extra extra black olives even if we had to pay more money I wanted it the way I wanted my sandwich and nothing was ever even mentioned that you can get more for a little extra or anything like. The gentlemen said when we called on phone it was their policy. I’ve been hearing that a lot lately over Subway restaurants that we used to go to. Now the cold cut combo that I particularly ordered made me so sick that halfway to the sandwich I actually threw it up. Now I know you do not get food poisoning that quickly. But you can definitely tell there was something wrong with the meat it didn’t taste right it was slimy it was just disgusting it was not right at all the gentleman did say he didn’t know whether he got that one right for sure or not; like going over the order making sure you got it right. He stated he would take down our number and it would be replaced now after going there today and talking with the manager which didn’t happen to be there yesterday to talk to.. They gave me the run-around first I was told my sandwich is going to be replaced then, it was they had to get a hold of the Lucas family and after spending almost 45 minutes in their establishment trying to get a sub that I would actually enjoy or even get my money back you know I got the runaround for 45 minutes that’s ridiculous and they were trying to get ahold of the Lucas family I guess to make sure that it was okay to replace a nasty and inproperly made sub that they serve to a customer. Like really you need to call the owners to replace a sub that obviously the meat was bad so obviously they’re not taking care of their product in rotating and doing what they’re supposed to so you know I would think the health department would be very interested in ensuring that they are up to code. And I don’t know maybe a lawyer could have better luck getting ahold of the Lucas family, nobody get a hold of them 45 minutes of my wasted time and I still don’t have a sub. Had stomach cramps since yesterday so I would like to thank the sandwich artists as well as the Lucas family for a wonderful meal.. Lol NOT……


william keeling April 28, 2016 at 11:20 am

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Jeannine April 27, 2016 at 10:47 am

Got food poisoning from subway #39364-0. Emailed them to let them know. Never got a reply. Seems as though Subway has ALOT of complaints. The meat tasted like metal which means it sat in the container way too long. Obviously they are not rotating the meat when they add new to the old. Too bad corporate doesn’t seem to care. You can’t just let all of these complaints go and think your business will continue to thrive.


Barbee April 13, 2016 at 9:18 am

Dear Subway can pleeeeeeaaaaaaaaaaassssseeeeee!
Bring back the CHILLI!


Jenna April 8, 2016 at 12:38 pm

I don’t even know where to begin. I have been going to subway for years, I will never return. The franchise has gone down the tubes. Do you just let anyone open a store or what? I went to subway on my break for lunch. Where now Indians own it and don’t even speak any English (I have nothing against their culture but maybe their not as clean as I was raised). I got my sub and I was going to get dressing on and as I looked down their was hair all over them. The young lady who works there has her hair everywhere (long black hair)not pony tail/hairnet, nothing. I was in total disgust! I was trying to tell the guy why I didn’t want dressing and he couldn’t understand me and finally he figured out what I was saying and went in the back and got a new dressing. As this was going on the girl was laughing, as if it was funny or something? I didn’t end up eating, I threw the sub right out. I just wasted money and time. I will not be returning. Maybe this will open your eyes to what is really going on at subway.


Saurabh April 1, 2016 at 11:39 am

I am forced to write these comments as services of sub way are deteriorating day by day. Sub way outlet in mumbai ( matunga) with manager Amol is the most pathetic outlet. I had to weight 20 minutes to place my order on phone after 20 minutes they disconnected the call this happened thrice. When I complained to manager he was least bothered. I think you need to change people in that outlet.


Lisa March 25, 2016 at 6:13 pm

Subway has the worst customer service! We found numerous pieces of hair in our subs and all we want back is our money. The franchise is saying corporate says no and corporate says the franchise says no. REALLY? I don’t think I am being unreasonable just asking for my money back.


shaunice spillman March 21, 2016 at 9:45 am

I am a former employee of subway in columbus, oh. I will admit the initial w-4 for that I filled out was done incorrectly. No taxes were taken out of my checks. When I realized this I filled out a new w-4 form and sent it to corporate and they fixed the problem. They turned around and sent the irs a w-2 form hat showed no federal taxes taken out. When I contacted my old manager about this hr sent me a corrected w-2. I filed my taxes with the corrected one. The irs is holding my return because hr never sent in the corrected w-2 so now im trying to get into contact with someone anyone who can fix this problem. I went back and talked to my manager again and now I am being told that since I am no longer an employee of subway they have no obligation to fix the problem and that they never received a request for a new w-4 form for me to fill out. I can’t even get anyone to talk to me. I worked for this company for a little less than a year I put in a lot of work including being pregnant and working 70 hours a week. I thought subway was an honest company. They won’t even admit that they made a mistake because they are trying to cover their own asses. Its sad when you put so much time into a company and they cant even honor a request for something that by law they have to do, but since I no longer work there they won’t even speak to me.


Liz Perez March 15, 2016 at 3:07 pm

Hello I currently work for a subway and we are having problems with the owner and supervisor making the employees closed alone at night. When i started working for that subway i signed a contract stating i would not be allowed to ever close the store alone. I am deeply concern for my safely because i am a women and the stores around the neighborhood have been rob before. I feel it is very unfair that the owner or supervisor don’t take in consideration the feelings of the employees. The supervisor stated that one employee had to leave before the other one and one was to stay and do all the work because the owner wanted to save money. One question why can we not close earlier if money is the concern. Also why get upset with the other employee that choose not to leave because majority that works there are women. I feel as employee of the subway company my concerns and rights are not being heard from my supervisor.


rosy March 17, 2016 at 6:24 pm

OMG!!the same me happen..l feel like stress, always she do that and we can do anything?!!!and sometimes she push me for accident ( she seid that) and she is from India and have 2 employees from the same country and she is Different with them..and when we have inspection she make me work hard my Inglesh is not very good and l think is wy..please help me l don’t know what l need to do….


Jo April 12, 2016 at 9:32 am

Women working alone and closing at night by themselves is a HUGE problem at subway! I have seen it at different subways across the states.
My daughter worked for subway in high school and closed by herself often. This is a big liability issue. Luckily nothing happened to her however they did have someone circling the store, parked in the parking lot then drove around again. She was smart enough to call the police and tell them what was going on. A police officer continued to sit in the parking lot until she closed the store and made sure she got to her car safety. I was very relieved the police officer was willing and didn’t get called away that night. Who knows what could have happened. That is a huge safety concern! Yes, management was notified. They didn’t seem too concerned. It really disappoints me.


Don March 10, 2016 at 3:41 pm

Former Subway Employee here. I just want to address the issue with APRONS as part of the dress code. These little pests got in the way of my work more than once. Having to remove it to go to the bathroom, putting it on getting to work, re-tying if it comes undone, getting caught on things etc. etc.

These things take only mere seconds but seconds add up to minutes and minutes into hours over the coarse of time. It interferes with my mobility (I have to tie it tight enough to stay up otherwise it slouches down and gets even more in the way) meaning that it constricts the amount I can extend my legs, (I’m 6’1″ so not super tall but enough for it to be a problem). Mostly it is just uncomfortable and gets in my way.

So at one of the stores I worked at I stopped wearing the Apron. It wasn’t a problem for a couple MONTHS until one day my boss went off on me and I ended up getting fired over it. About a year down the line I get a job at another Subway store. I made it clear to my boss how I felt about the Apron and she was pretty understanding but implied that it was “still a part of the dress code”.

Needless to say, I still didn’t wear it. There was one older Woman who worked there (she was quite obese) and she never wore her apron and my boss didn’t make a big deal about it. About a month down the road she asked me if I could please wear the apron and I brought up the other employee and I asked, “Has there ever once been a complaint about me or any other employee NOT wearing an apron?” simple question. She replied, “Well… no?” She pretty much ended it with, “We’ll talk about it another time”.

She never brought it back up again and neither did I. Because it shouldn’t be a problem. As a manager would you not want your employees to work in as much comfort as possible so they can make the most out of their jobs? Whether they like the job or not, they should still be comfortable with the uniform.

I would go off about how they shouldn’t have to tuck there shirts in either because it isn’t 1955 but that’s another essay for another time.


Nadia Green February 6, 2016 at 1:41 am

If any one is looking for any type of job please don’t waste your time at Subway located at Walmart super center 3801 turtle creek dr, Coral Springs fl … The hiring manager is really rude and has no patience for beginners especially if you never worked at subway before … Very poor service


cheryl basilisco February 4, 2016 at 11:14 pm

eastpoint, mich 48021 on 9 mile rd…the worst service and food in the world…waited 40 min. and only 2 people in front of me….employees are rude, and don’t work together and help each other out….manager needs to fire them people and hire some others that want and need a job….will never go back there again, have had problems there nefore too


CJ January 15, 2016 at 12:59 pm

I went to the Subway in Coronado Mall in Albuquerque, New Mexico yesterday. There was a young man working and a couple young ladies. Something went wrong with a sandwich and the young ladies both looked at the young man as if he was to blame for the mix up. I felt really bad for him, as he tried to explain himself and no one was listening. I saw what happened and have to say, Can’t people own up to their mistakes, and if not, fire them!! The young man should get a raise!!


Samantha January 14, 2016 at 8:21 pm

Hi I am a former employee of SUBWAY I wanted to know how I can get a w2 from them when I have moved out of state and the people i had worked for before I moved sold the company I only had worked for the Jew owners about 3 weeks before I moved I was wondering how I am supposed to get the w2s from both franchisee comaoniea in know they used the same payroll company but don’t know which and have no pay stubs left either from them?


Mr. Steven Alswanger February 13, 2016 at 10:01 pm

I would be happy to assist you if you still need help


Jessica Leon March 16, 2016 at 2:58 pm

I need help with my W2 as well I only worked for subway for a week and i got a W2 with money I never received and when i call the number the only option is to leave a voicemail I cannot complete my taxes with out this information if you could please help me.


Winifred hodge January 14, 2016 at 7:26 am

I work at the sub way in Henry ford hospital and my new manger Ashley is horrible some one is changing my time and lien about it an I need answers before I call labor on them an take them to court we are under man any way so everyone works hard my area manger Peter I think he in on it with Ashley


Gayle April 12, 2016 at 12:26 am

I am a former employee of subway at the Loves travel stop in Greenville, Illinois. Very bad manager and poor training. Left me on the line alone. No help. Even had customers complain about my lazy manager who just left me on the line alone. Then when I got a new job and Thanked him for his kindness. He sent me a text saying …This is what I get for being nice? Got it Gayle. Remember this when karma comes around. This manager needs to go!!!


Raven January 7, 2016 at 11:48 am

worked here at subway for over a year now full time I just asked if I get 1 week paid vacation and I was told no because I’m not a manager but I am an assistant manager that works full time 37 – 40 hours a week . I wish I knew if this is right because there were times I was working 70 hours a week for a few weeks n I mean u don’t get no kind of benefits at least they can give you one week paid vacation or a sick day but apparently they don’t .. unless I don’t know about this if anyone has any info please let me know thanks


Crystal January 7, 2016 at 9:52 am

I’m upset, my boss at subway in williston nd has been stealing wages from her employees. I got paid for 52 hours when I worked 78 I’m so angry. Not only that but they are not giving employees their tips from the jar And she doesn’t give them their vacation pay! This isn’t legal and isn’t right. We work hard! She usually hires highschool kids so no one will question her!


Justice January 21, 2016 at 8:06 pm

You need to contact a consumer attorney right away. This is highly illegal and the company needs to be hauled into court to pay everything they owe you AND your attorney AND all the court costs that will be incurred.

When you see companies doing illegal things, DO SOMETHING …. sue their pants off!!


Nathaniel Gantt January 7, 2016 at 1:11 am

Hi.I don’t have any complaints.what I do have is a request that I’d like to direct towards CEO-Mr. Fred DeLuca, CFO- Mr. Peter Buck and COO-Mr. Don Fertman.By way of national media and learning of the unfortunate prevailings concerning longtime Subway Spokesman Jarad; I’d like to recommend my wife and myself as your next future husband and wife tag team faces of Subway to promote the continued message of healthy eating and living.I think that a husband /wife duo would be a great promotional pitch that would draw even more business while encouraging married couples to join hands in developing a healthier lifestyle and create a stronger bond between spouses by displaying a husband and wife combining on one accord encouraging and holding each other accountable to one another to eat healthy. I believe that this type of marketing strategy has been untapped as of yet and that being the first to embark upon this will catapult Subway and all involved into a place of blessings unseen before.My wife and I are both overweight with health issues, needing to lose weight and we both love subway.As the world would watch us the same way that they watched Jarad for years and years, they’d see continued progress being made and being done from a different angle.We would love to be the new faces of Subway to kick off the new year with a new attitude.I’m not sure if I’ve chosen the proper forum for this, but I ask that whomever eyes that my words fall upon, PLEASE PLEASE direct them to the proper individuals.My wife and I are both mature individuals at ages 44 and 46 respectively. Plus my birthday is on January 22 and I’ll be 45. I’m Nathaniel.My wife’s name is Marcia. Being chosen for this would be by far one of our biggest blessings ever.So, please consider this request with careful thought and respond back as soon as time permits. I can also be reached at 678-914-XXXX. Thank you for your time and I look forward to hearing from someone soon. God bless you and have a blessed day.


Miranda Helms January 3, 2016 at 11:02 pm

My friend works at a subway in la porte, texas and was robbed at gunpoint tonight. She is extremely distraught and terrified. Does subway offer their employees any kind of counseling for incidents like this? She likes her job but I’m not sure she will ever be able to feel safe where she is working. If anyone knows any information on this please let me know.


Jessica Froias December 29, 2015 at 10:08 pm

How do I file a sexual harassment complaint against a franchise owner?


Raven January 7, 2016 at 11:50 am

I would go to the police and file a complaint with them


anonymous December 13, 2015 at 12:18 am

I am writing to you because I am currently an employee at subway in pitssfield Pennsylvania.i have 5 years of experience in food service. I have never worked in a placed that is so poorly managed that customers are walking away every day in disappointment. Making customers happy and being able to hand them the perfect sandwich/ meal just the way they want it is supposed to be our number one top priority. Because of extremely poor management we are unable to deliver satisfaction to our customers.i do not want to quit but I did not want to have to email you BC I shouldn’t have I have not ever been a manager but I have enough experience to know that what is going on at the subway in pittsfield Pennsylvania is severely wrong and extremely unprofessional.if you could please email me that would be appreciated.thank you


DK December 7, 2015 at 1:02 am

To Subway CEO,
I am very loyal subway customer, but I had really bad experience recently, I got hair and some dirt in my subway.
This is seriously dangerous in hygiene prospect and my health, I am really feeling very bad.
Please find my receipt, picture of hair in my subway attached with this email.
I really want to speak to CEO of Subway.


hazn December 1, 2015 at 6:28 pm

Subway you need to listen to your disappointed customers add serve Swiss cheese. I will no longer eat at Subways that don’t offer Swiss cheese


Maria November 25, 2015 at 6:49 pm

I have seen the Undercover Boss episode, and wonder why Don, or someone does not donate the extra bread, cookies, etc, to homeless shelters and food kitchens?


Tiffany November 10, 2015 at 8:55 am

My mother worked at Subway and quit last week. The owner wouldn’t let her take a break after 8 hours straight! She is almost 60 years old! The US has labor laws for a reason! Plus he was insulting her in front of customers in order to cause her to make mistakes and was encouraging customers to laugh at her while making fun of her! That is not how to run a business. That is childish and mean!


anthony November 7, 2015 at 6:29 pm

747 10th avenue
New York,NY

mostofa! the only one who is messy with sandwich making and doesn’t know how to satify custmers request, tried to charge me one time extra for southwest sauce and extra lettuce. also refused to provide a sample of subways tomotoe soup, i have never tried subways soup and was curious before purchasing he said look at the menu… do you see samples? No we dont do samples her no no no… very rude and he said no hot soup only cold soup, hes been saying this for two straight days! he has always had a personal problem with me and i feel its because mainly i tell him everything on the sandwich and he seems to get bothered, he does it soo sloppy and then gives me this crap! i work at the skyline hotel as a front desk agent and have been going to this subway for almost 5 years, everyone that works with me can also agree that he is extremely rude! i told him i was going to complain about his behavior and attitude and he just laughed and started taking in his native language and said he doesnt care, as if he was untouchable. all i wanted was a small sample of subway tomato soup since i never tried this , i have money to purchase but before i did i wanted to make sure it tastes good. this man Mostofa is extremely rude dirty and does not care about how the sandwich is presented, one time i ordered a foot long and he just threw the toppings on one side of the sandwich and the other side nothing, very unproportional and then tried charging for exta sauce, very stingee. I dont know why but he has aways had a personal problem with me for the simple fact that i order a foot long with everything on it and extra sauce. i love subway and i do this with every other subway and nobody gives me any crap except HIM! i will keep writing to subway about my interactions with this store and continue to do surveys until i see improvements with this Mostofa!


anthony November 12, 2015 at 8:03 pm

the owner called me back and apologized on mostofa’s behalf, i have to say that i won’t judge subway restaurant ‘s service and food bad because i love subway, but was very surprised I got a call from the owner, we spoke and he said I’m not the first to complain about this employee and offered me to come back to have a sandwich on them! I was very happy to hear from some one from upper Management and glad this employee will no longer be there because of his service. thank you owner of subway on 747 10th avenue New York,NY. for resolving the issue and will recommend this place to my guests staying at our place, now that there is no concern about someone being treated bad. Thank you!!!!


john October 21, 2015 at 12:55 pm

was at the subway at eastfieldmall in springfield was accudes of stealing bag of cookies did not ask the ladys name she got nasty will not eat at a subway again


john richardson October 20, 2015 at 11:58 pm

was at subway in springfield east field mall with my girl friend I got accused of stealing a bag of cookies witch I did not they can go f*** them self suing slander will never eat there again the sandwitch was bad got sick


George raspberry October 3, 2015 at 4:44 pm

Today I went into a one of there locations in temple hills md with a coupon and one the employee here for the second time told me he “” is not going to take the coupon that I’m trying to used “he told me that I can only use my coupon where I live and then he ask me where do I live and he told ,y don’t you take in to a subway in DC , now it has became a Problem to me I will not stop writing until someone tells me y did he turn me away for the second time!!!!!!!!


Alex January 7, 2016 at 8:28 pm

He turned You away because every subway is independently owned unless a owner has sever locations in a city or area. Usually when owners have several locations they send out coupons valid only at there locations to drive sales. If you take it to another subway location then they eat the Loss and dident even send out the coupon.


Nicole September 20, 2015 at 10:45 am

Today on my lunch break there was a paper clip in my sandwich! I will never eat at Subway
again! Horrible experience!


Dan Rafiner September 23, 2015 at 4:17 pm

Oh my goodness!! You had a small piece of metal in your mouth for a minute second. Give me a break!


margaret mudd September 17, 2015 at 5:18 pm

CARD NUMBER IS 6299 4408 0099 3482/PIN NUMBER IS 40759978


Jean September 8, 2015 at 8:23 am

I was recently at your establishment in Corning Iowa, and was injured on a chair. I cut my finger, and had to go to the emergency room at the local hospital. Then a week later I have to have a follow-up appointment at my doctor’s office. I have texted the owner for payment of my medical bills, with NO response. He was very reluctant to give me his contact info. Now I know why. If this is the way fast food places treat their customers, I can certainly understand lawsuits against them!!


Dan Rafiner September 23, 2015 at 4:20 pm

Take responsibility for your own actions lady! Come one Jean, how old are you? Do they need to bubble wrap the chair for you? Would you also complain if you stubbed your toe on the door?


WD November 4, 2015 at 7:48 pm



Jordan September 8, 2015 at 2:05 am

I have worked at subway for almost 3 months completely mistreated and was working without any proper training. I was working 4 pm till 10:30 pm but was working till 2 am and was not paid for the hours after 11 pm this happened 6 times until addressed and was only paid for the hours there was no compensation for mistreatment there rude attitude and unprofessional behavior towards me I recently quit and my GM sent a uncalled for txt I will be calling the Ceo for this inappropriate act and will be taking this to a lawyer this is outrageous beyond boundaries


Dan Rafiner September 23, 2015 at 4:24 pm

Lawyer? CEO? Jordan you were probably very lucky to have been given this position that they have multiple applicants for. You are not over qualified, over worked or under appreciated. You are one of the many masses in this country fighting for a shrinking job market. Sucks you couldn’t cut the mustard and roll up your sleeves. Sounds like SUBWAY is better off without your sandwich artistry skills. You probably are the culprit of the paper clip!


Lmao October 6, 2015 at 6:02 pm

So your just on here leaving rude remarks on bad reviews? Your bout as grown as the others your insulting huh Mr. Dan


Erin Holt September 6, 2015 at 11:16 pm

Thank you for helping to dumb down America even more with your stupid commercials that use words like “bestest” that is not a word! Please be smarter than that in the future.


Marj September 2, 2015 at 12:06 pm

Please take the GMOs out of your food…. It is killing us and we are not being told about it, so we need companies like you to help us stop the GMOs in our foods etc.

Thank You!!!!


Linda September 2, 2015 at 10:21 am

I Just read Jennifer’s complaint about the subway in Brewer Maine. I am shocked and saddened that this is happening. where is Human Recourse’s?
I know someone who just started there recently and was put down and harassed by Darlene. I will not let this go, and I will be contacting Fred Deluca.
This is ridiculous, this is against the law and this man Brian and this woman Darlene should loose their jobs at the very, very least. You Can Not speak to employees this way, you cannot talk about their race, religious beliefs, or make them uncomfortable in any way.
I for one am taking this to the top. and I wont stand for these managers being allowed by Subway to harass their employees, they have enough bad PR I don’t think they need more. This should be squashed before it hits the news.


Raven January 7, 2016 at 11:58 am

It’s very sad that when an employee has an issue there is no one to go to most of these stores mistreat their employees because they know they can get away with it . I worked at a subway before the one I’m at now and the manager there was a wicked woman she would yell at u put u down in front of customers I felt so bad for my coworker and then when u would go to the owner they don’t care and they just ignore u . So I quit there because I couldn’t take the abuse anymore and I’m happy all of them followed. But unfortunately that Manger still works there and is very rude to workers and customers something needs to be done with people like that . And all employees that work for Subway don’t even know their rights because they never show them any and there is no human resources department anywhere it’s weird ..


Alex January 7, 2016 at 8:35 pm

Subway restaurants are not corporate owned the most that they could do for you is talk to the OWNER when subway restaurants open its because a person bought it and opened it you need to talk to the owner not subway CEO they can’t help you.


Jennifer Everly August 26, 2015 at 9:11 pm

I worked at the store in Brewer ME Owned and operated by Brian Hansen. I love the girls at work there and I’ve made great friends with all of them, but Brian is such a poor business owner. I would work up to 12 hour days and not get one break. We are not allowed breaks there. He is emotionally and verbally abusive, would not keep situations confidential- meaning he would tell other emoployees your confidential situations and call you names like “idiot,” “bitch,” and say “she’s full of shit” behind your back. I would dread going to work knowing that he’d be there, it was awful. He would have all of us girls go into work up to half and hour early, MAKE US WORK and not let us punch in the time clock until our scheduled shift. He would tell us that he’d make up the difference in our pay checks which was a promise he never kept. I could go on and on about the illegal things he pulls and thinks he’s going to get away with, but I figured if he has enough rope he’ll eventually hang himself with it, figure of speech. Yesterday was my last day, I asked him for a letter over the phone stating that yesterday was my last day signed and dated, and he told me me that he hoped to God it was the last time he’d ever have to speak to me, before I was supposed to go into work! Meaning while I was still an employee! He’s just an unbelievabl drunk and I have zero respect for him at all. It feels good to get this off my chest. Wow:/


Linda September 2, 2015 at 10:23 am

I’m sorry this happened to you, together we will stop this ABUSE of employees at Subway


Richard August 24, 2015 at 5:07 pm

How can a franchise owner pay the company 12.5% of sales and make reasonable profits (around 20% of sales)? Similar companies offer franchises at 8% of sales, so why do owners find Subway so attractive a business to own when they have other choices? Subway’s sales volume per store seems to be comparable to that of others but owners get very sub-par return for their efforts. Then, there are concerns about quality to make matters worse.

I am going to look elsewhere to open a franchise sandwich business.


lianne hall August 19, 2015 at 6:35 pm

Dear Sirs, I know you are trying to react to the latest headlines as it reflects on your company but I just wanted to let you know what I think about this sad turn of events, You can never know what is in a persons heart and where their soul lays. Sadly his was in a very dark place. No one can know by looking or talking with a person what lays under the mask they wear. I am a miss no one from a tiny town so I can’t say my outlook is important to anyone but I just wanted who ever owns this business to realize it was no ones fault but Jared’s for his choices. The choice to use him as a spokesman was made in honesty and truth as far as you knew, I don’t feel it should taint your business and I hope that the majority of the public will also feel the same. Good luck with your work at subway. It is a fine company. Lianne Hall Wickenburg, AZ.


Lisa November 1, 2015 at 11:13 pm

Executives at Subway were told as soon as 2008. They just now fired him. Keeping him on the payroll while knowing makes them just as sick as he is. I will not eat there again.


john August 19, 2015 at 4:46 pm

How well do you screen your representatives and your workers? When my daughter eats lunch at one of your shops is she being sized up by a predator rapist or a serial Killer?
NEVER AGAIN will I let my family use ANY of your establishments.!



Angie August 25, 2015 at 5:10 pm

The reality is, while Jared has commited and acknowledged crimes, unless he had a criminal background, how would anyone know? Quite honestly, there could be a serial killer or rapist dining at any dining establishment, sizing up any patron. Often times, children are molested by people that are known to them, including family members. I know more than one individual that were abused by each a family member and a long known and trusted neighbor. Evil comes from everywhere and often comes disguised as a wolf in sheep’s clothing. Evil doesn’t walk around with horns and a pitchfork wearing a cloak, it walks around masquarading as a normal human being. Subway isn’t responsible for an individuals actions when he wasn’t on anyone’s radar for being a potential problem.


Unknown August 18, 2015 at 3:21 pm

I have worked for Subway for many years and always enjoyed my employment with the company. that was until I started working for my current owners. they cheat their employees on hours and overtime pay. they are constantly micro managing and changing procedures everyday, multiple times a day. They never take responsibility for their actions and they push the blame on everything onto their staff that they do not properly train th n. talk bad about to,other employees. I have seen the owners Mickey and Ashish along with their area manager valerie talk bad about employees to other employees and customers. these owners deserve to be shut down.


Glenn Berglund August 17, 2015 at 3:52 pm

I wanted to express to you that your location at Thorndale and Cortaro rd in Tucson today was short handed ( only 1 girl to do everything) is unacceptable. This location is mismanaged since the day it opened…the girl working today did her best to get the orders out. This franchise owner needs to get proper staff. Mayb have your district manager for do site visits more frequently. ….
Please address this immediately.

Glenn Berglund


Lisa Segard August 16, 2015 at 3:27 pm

While having lunch at the Walmart subway in Plano, Il. I look at the pop machine only to see a raid roach trap sitting on top of it!! Out in plain view of customers!! This is disgusting!! Better training needs to be in place. I have picture which I was unable to attach. Store # 37923-0


Karen August 6, 2015 at 2:07 pm

To whom ever it may concern,

I have been a regular at the walmart subway in Springville, Ny for quite sometime now and have noticed a few changes in the restaurant ever since there was a change in the management.
I was in the restaurant twice this week August 4th, 2015 and August 5th, 2015. On the 4th I waited in line among many others while the woman behind the counter scrambled to complete orders. During this time the mew manager of this subway and another employee sat at the far end of the restaurant talking to one another.
On the 5th the same events took place, today however there was a different employee making the sandwhiches by herself. She was obviously overwhelmed by the amount of customers and the oven timer going off. Minutes went by before someone came from the back to help her.
These are not the first incidents that i have seen like this since the new manager has started here. However, they are the most recent and i feel; for the sake of the emplyees at this subway; that this is an issue and should be looked into.

Thank you,


Unknown August 5, 2015 at 12:11 am

I am currently a general manager at a Subway in Utah. I get paid $9.00 an hour, where my owner still thinks that’s okay. She plays favorites and I have never had anything negative said about my work nor any disciplinary actions since employment. But mean while majority of my crew members make more then me. Why is that!? The owners names are Paul and Kristen Kartchner, don’t work for them, they cheat employees out of hours and pay. What should I do?


Starfox August 3, 2015 at 8:09 pm

I was at subway in Federal way WA Store address# 2020 S.320th ST ste P 98003 to order my meal which is normally $7.28 this girl named Rosa charged me $8.10 and I’ve been there regular customer for 2 yrs i Strongly suggest for there to be a change on proper customer service because I don’t like to be ripped off by $1.10 more than what I regularly paid for my meal when the store manager is their. I want to be treated fair without being charged more then what I usually pay for my meal. If this doesn’t get resolved anytime soon then I will take my business elsewhere.I WAS IN THERE BY. 2:30PM.


Beth Strouse August 1, 2015 at 4:43 pm

I was at the Subway on New Leicester Hwy in Asheville NC. I ask the sweet cashier if I could get another bag to carry my cookies and my drinks in. As I was leaving I heard the foreign man say kinda hatefully to the sweet cashier “why did she get 2 bag’s?” Like the bag’s are made from gold or something!!! I was so embarrassed I didn’t even turn around because there were other customers behind me and I didn’t want to cause a scene. I bought 3 6 inch sub’s, 3 bags of chips, 2 bottles of diet coke, 12 cookies and 1bottle of milk. Is there something wrong with asking for another bag? Just saying!!!!!! Unhappy in Asheville NC!!!!!


Elizabeth July 17, 2015 at 10:40 am

I went to subway in bessemer al on 9th ave around bout 8:30 9:00 this morning I walked in and the lady just was talking on the phone didn’t even welcome me for one,and for two she had a nasty attitude like she didn’t want to be there when she asked me my order I felt unwanted but I still got my food but I won’t be back to subway as long as she there I didn’t get her name cause she had no name tag but she a Caucasian female


Shelly July 14, 2015 at 12:13 pm

It’s 6:00pm, I got to two different subway restaurants for our favorite meatball subs only to be told they are BOTH out of meatballs. “Aren’t you open until 10?” I asked. “Then why would you be out at 6?” “Well, we’ll probably make more.” was her response. I replied, “Perhaps it would have been more prudent to make more BEFORE you ran out.” She turned her attention to the next customer in line, without offering any kind of alternatives. I was NOT pleased!


Former employee July 13, 2015 at 8:15 pm

Our district manager is withholding our tips, won’t give them to us intill the end of the month deducting money from our tips and is splitting them up between everyone who works at that store. Located in Garrett county maryland


Debbie S. July 11, 2015 at 9:59 pm

I have several complaints about the Subway in Cache, OK. #1 no one greets and welcomes you upon entering the store (except Dawn, she is always friendly). #2 as a Vegan, I do not want you to touch my veggies with the gloves you wore for the previous 5 customers, who all had meat on their sandwiches. I had to request that the employee change gloves! #3 my biggest complaint is this: the young male employee was fixing someone else’s sandwich and attempted to fill the small container with guacamole, after having taking his gloves off and handling the register already. The woman who was fixing my sandwiches, tried to scoop into the container for him, but nearly missed. So, with his bare fingers, he then finished scooping the guacamole into the container. This is unacceptable. If this had been my order, I would have walked out and never come back, and warned everyone about the health issues at the Cache, OK location. For all I know, this employee could have used the bathroom, and not washed his hands, before using gloves and then taking them off to handle the payment at the register. I have contacted the Lawton, OK health dept. Most of the employees at this store are too casual and unconcerned about common sense hygiene.


Kim July 6, 2015 at 1:27 pm

absolutley ridiculous, first the manager starts saying every few shifts a small amount of cash goes missing so I pay it back, about 5$, now I’m getting fired because she said 200$ is missing and I can’t pay that back, the manager Heather doesn’t have enough employees, is rude, and sucks at her job frankly, and the back of the resteraunt is disgusting and everyone ends up quitting/ getting fired because she is ridiculous, other than her 4 family members working for her, and her finances manages the subway across town, absolutley ridiculous. Subway on Eagle Dr. in Denton, TX


Rafael Rivas June 18, 2015 at 1:45 pm

Dear Subway Headquarters;

Once again, do pay attention to Subway´s Costa Rica operation.

Early last year, your branch was embroiled in a damaging public affairs issue when your country manager attempted to directo the employees´vote during national elections for President. The company had to apologize then, although many of us chose to drastically reduce our consumption as a way to show our opposition to such unlawful and unacceptable behavior.

Now, your company is publicly siding with an extreme right political party (Movimiento Libertario, a pseudo Libertarian movement) claiming that avocados will be out of the menu until further notice due to “causes beyond Subway´s control”. Amazingly, however, avocados are available in the market to every Costa Rican person.

Even if facing a temporary shortage (which is NOT the case), is it in Subway´s interest to yell about how impaired its menu is? How is managing the company and whose interest represents?


Rafael Rivas
Phone: +506 8815-****

Sample publication of Subway´s announcement to the market.


fasley accused and harrassed. at job. Discrimination. June 14, 2015 at 5:22 pm

Subway Elfindale west Sunsine Springfield MO. Have been harrassed and fasley accused of theft. Manager is threatening and slandering me. I am innocent. They picked on me and I was doing the work while coworkers were on their phones and goofing off. 15th there are many violations here. Inspector would be upset. Plan on getting lawyer as my boss is holding my check. Finally texted I was fired and stupid. Threatening to get me fired at other job. There is no proof. I did not steal and I worked hard for them.


chris June 30, 2015 at 11:58 pm

harassed by another employee several different days. i reported this to management they did nothing. i finally typed a two page letter about employees being on there phones and sitting on prep tables in the back. they still did nothing so i quit. being accused of stealing and not doing my job while i am the only one doing anything thing. the lady that harasses me still works there too such ashame no wonder they cant keep anyone. biloxi mississippi location.


John T Hendricks June 14, 2015 at 3:45 am

Subway store 16048
Problem-We oftenorder CHOPPED salads and it is so stated on our Email order. Each time employees state their copy did not say chopped, so there is a mild argument to do it.
Also, online orders get ‘order’ but there is no receipt, so no “Host Order ID” and online review is rejected.-J Hendricks, Griffin GA
PS no store manager on premises


fasley accused and harrassed. at job. Discrimination. June 14, 2015 at 12:47 am

Have been treated badly by coworkers. Was promised certain number of hours when started. Did not get them. Was told was not going to get them when asked about it. Then there was rumors of being fired. Now they are holding pay check saying stole money. There is no proof. Did not steal anything . They threatened to report to police and took 5 dollars from me. Still have check. Didn’t say fired but now after told not feel like can trust them and do not want to do cash told not work there. They are trying to get my other job at another subway to fire . Boss doesn’t want to. Worked there few years no problems. Some one else is stealing and may have done it before. Also there are many health violations here. Springfield MO subway on Sunshine.


Chris June 12, 2015 at 4:00 pm

Subway only hires Mexicans. I wont eat at Subway ever again you slimy AIPAC anti-white Jerk DeLuca – shove a subway in your Subway


Jessica June 11, 2015 at 11:11 am

i work for subway in barnesville ohio. i was taken off the scedule for leave due to health reasons and was cleared to go back. Ive called the store owner as i was told to, but he is not answering any of my calls. Ive called 8 times in the last week and no response. ive left voicmail each time. its getting rediculous. i havent been told anything except to contact him to get put back on the schedule. which is pointless if hes just going to ignore my calls.


anonymous June 8, 2015 at 4:41 pm

I recently just quit Subway location Mechanicville, Ny. Owned by Keith Giglio. Managed by Jamie Conlen. I left due to maltreatment and favoritism. Not to mention my manager and her best friend smoking Marijuana indoors in the Subway freezer. I have come into work several times and the place has reeked of the stench. We do have cameras and if you check them out I’m sure you can see them go in early morning. The owner is well aware and gives it a laugh every time. I have also seen 4 employees, including the manager drop bread on the floor and pick it up and put it back into the bread cabinet. It’s very disgusting and needs to be handled. I was mistreated simply because I asked to have the schedule a few days in advance. I received attitude for telling her I needed,more then 12 hrs to find a babysitter for my children. ( schedule is given Tuesday night for Wednesday morning). Then, I received notice that another employee who had been previously fired due to the fact she had threatened to stab me. She also has been arrested and has a felony on record for stabbing someone. That is all public information anyone could get. Action needs to be taken or I will otherwise bring this to the Better Business Bureau


Jayden Miller May 30, 2015 at 6:29 pm

I work at the Sunway in Robertsdale alabama, I work with a guy named Byron. Hes very disgusting, looks like he never takes bathes, he gets very rude with you if you ask him to do something. He burps and doesnt say excuse me, he touches him self and doesnt wash his hands. None of us at work like working with him and my manager wont do antthing so I decided to come to coperate. He has also said he wishes he could get with all the girls here and then called us sluts, and said if he could right then and there he would pull out his stuff. I dont feel safe when i have to work with him. I should never have to feel that way when i am working. Please something or I will take it further. Jayden(employee)


Marlena May 27, 2015 at 1:15 pm

Had difficulty receiving a free cookie with free cookie validated receipt. There was no expiration date as to the time frame it has to be redeemed. Customer service rep notified, she was not a nice person at all. Has no business being a representative of any sort. I often choose this restaurant for my cheat days and love cheating with a cookie. All my subway days have come to a halt. I even by gift cards for my mom and brother there. No more, I’m done, it’s a .50 cent cookie. That’s nothing compared to the amout of money we SPENT in that restaurant. Well, We are done.


Ann April 17, 2015 at 2:30 pm

I went to Subway on North Slappey in Albany; the employee argue loudly with a patron simply because he order a chopped salad. She used the “f” word with the customer. My sandwich was thrown together, soggy and not edible, in which I immediately threw in the trash. She had fussed and cursed over my food and I was not about to eat it. I called to report the next morning and the District manager and manager were viewing the tape and claimed to be astonished, and that they would leave my name for a replacement sandwich. Well I went and guess what, my name was not there and to add insult to injury the woman that used such fowl tone/language was still there serving with the same bad attitude. I would challange the owner to view the tape on 4/16/15 at 5:30pm and see if that is acceptable. NEVER EVER AGAIN. I am due a refund and I am so bitter about my wasted money on non-professionals. The sad part is employees like her will always be at a minimum wage service job, but want to strike for 15.00 wage increase. I applaud those with personality and professionalism, but then there are those who are destined for failure. Yes I am upset, the nerve for me to waste my money.


Steven April 13, 2015 at 1:11 am

My store owner never puts enough money in the account and when the employees go to cash their check, it always bounces. It’s become a problem to where every single check we try to cash on the day that the check is issued, everyone’s checks bounce. One employee cashed it at a nearby bank and there was money in the account. He then texted another employee who then went to the same bank 5 minutes later and there was no money in the account. Our store owner recently remodeled and doesn’t have enough money to put into the account to pay employees.


Jailene Ruiz April 7, 2015 at 1:11 am

I’ve been working at Subway located in Woodbridge, NJ. for a little over 2 months now, I’ve worked in fast food restaurants before so i pretty much got the jist of it. I can’t stress enough how incredibly unfair and unprofessional my manager is. Completely immature and did favoritism. He was extremely unorganized in a way that even customers would notice. He was irresponsible by not having schedules done on time, switching hours whenever he wanted to without the employees approval, not having his paperwork done on time and especially not helping us out. He would just sit around on his phone all day complaining of things not getting done yet for some reason he cant do it. He spends his time “cleaning” but every time the owner or inspector comes we get a bad grade when it comes to cleanliness. He would leave in the middle of the day leaving me alone in the store having to do everything. He smokes before work and there’s reviews of him smelling like marijuana. When I work, I don’t get breaks, I work 8-9 hour shifts with no break, yet when i ask for one I get called lazy. Also he messes with the time sheets, putting in breaks ALTHOUGH I don’t get one. As a manager you have responsibilities t=such as inventory, deliveries, etc. He tries to make us, the regular employees do it for him, or helping out. I’m just a regular employee I get paid to do sandwiches not to do inventory so I don’t understand why he would make that my responsibility. Also, when I say no he uses it against me and cuts my hours. He also tried to fire me for HIS mistake. He’s just extremely unfair, completely incapable of being manager, and takes huge advantage of his title as a manager. Personally, that title should be taken away immediately.


Candice March 23, 2015 at 9:08 pm

I just recently worked at subway in Jasper, al for almost a year. I worked for a very immature manager who when I first started working there would leave me by myself and go tan while still being on the clock. She barley does her job she goofs off while at work and always leaves before it says for her to on the schedule. If you did things to help her out then she was cool with you but if you ever didn’t do something she wanted then she got back at you. Like if I didn’t come in when she asked me to on my off day she would cut my hours back and just be rude to me. Also she won’t hire anyone who is overweight because she says overweight people move slow(she’s no skinny Minnie herself) and will not hire guys because well they just wont do there job. Talk about equal opportunity there is none there. Every time I gave her an application someone turned in she would go to their fb page and look them up just to see if they looked good enough to work there. That place does not treat people right they don’t even let you have a break. I worked a 9 hr shift and did not get a break because I was the only one working. The next day I worked a 12 hr shift BY MYSELF and did not get a break either. The next two days were my off days and she asked me if I could work both days and i told her I couldnt so when I showed up to work that Saturday morning she told me I was fired because I didn’t come in for her. And also because she found out that I was trying to find another job…. Umm okay you can’t fire people for those things that’s called ILLEGAL!!!!!!!!


Melissa March 18, 2015 at 10:54 pm

To Whom It May Concern:
I use to be employed at Subway in Russell Springs,Ky. and inside Walmart in Columbia and it’s such a bad place that I wouldn’t advise anyone to work at either place. The owner Junal
Patel and his store manager Brandi has treated other employees very bad. There was a young guy that used to work there and they cut him down to 12 hours a week all they wanted to do was use him to put the truck away for both of the stores and he quit and I don’t blame him for it. I worked there for almost a year and I had to go on medical leave and they knew it way ahead of time and knew that I didn’t know how long I would be off work and I was told that I would still have my job and I turned in all my doctor excuses and everything and when I got released from the doctor I contacted Brandi about my job and she never answered and still hasn’t so I contacted Junal and he told me to talk to Brandi and I told him I tried to contact her and she never answered and he said well I talk to her and I waited and he never contacted me back and he still hasn’t and this was in December of 2014. So, I take that I got fired while on medical leave which wasn’t right and I want something done about it or I will get a lawyer and file a suit against them. On top of that at the beginning of the year 2014 Junal went on vacation and ask me to do the computer work truck orders and etc. and I told him I would and I ended up getting 6 hours of over time but when I got my check I was 6 hours short on it and I called him ask him why my check was 6 hours short and he replied I can’t pay you over time so I took them 6 hours and added them to your next check. On top of all that there was high school students that worked there and they would work long hours and wouldn’t get a break and I know because I’ve seen it happen often and if the records gets checked and it shows that they took a break it’s because someone got in the computer and put it in there so they wouldn’t get in trouble over it. Junal does not need to be owner of Subway and Brandi does not need to be a manager. In my book both of these stores needs to be closed. These stores especially Russell Springs store is always out of something every week. Junal does not care about his employees or how they get treated by Brandi or anyone else all he cares about is money. Junal doesn’t know much about the stores or whats going on. You can ask him about something and he acts like he doesn’t know and always tells you to talk to Brandi. Just to say you need to do alot of checks and there’s suppose to be a drug test done and needs to be done often and unexpected starting with the store manager and going on down the line. You can contact me and I hope you do and I hope you take care of this complaint and when you contact me I will let you know what I think you should have them to do to settle this and if you read this Thank You for taking the time to do so. I will be contacted other people on this issue too. Junal gets jealous of certain employees of who they are talking to or hanging out with because I know from when I worked there. He try to tell a 17 year old female not to be talking to or hanging out with this one guy which it isn’t he place to be saying that and it was because he was jealous.


Blanca March 12, 2015 at 10:26 am

I Went to Subway on Ayers St. Corpus Christi, Texas for a soup. They Do Not Allow u to use the Restroom until u pay for your meal, is that Right? That was embarrassing, hearing the cashier say “You Can’t Use the Restroom, Until You Pay For Your Meal”. All customers just stared at me, it was so degrading! Let’s leave this place out of business, since they don’t trust customers anyway!


Helen February 20, 2015 at 6:41 pm

Along with manager/ regional directors for Subway in Auburn Hills Michigan YOU SUCK ALSO!
My experience with Subway since day one has been AWFUL ! Coworkers and myself having no prior knowledge or experience working in a Subway were thrown into making Sandwiches for hundreds ! And when our Subway regional manager visits our new location, coworkers and myself know we are going to be written up and not given a fair chance due to this guy being a total DICK!


Tessa Mosley February 18, 2015 at 11:36 am

I just recently found out that I’m being fired from the location I work at through Subway. We had snow in our area and I was unable to make it in to work. I was told of I couldn’t make it in, it would be considered a no call/no show and I’d be fired. After trying to explain to my boss that I didn’t have a ride, I finally had to contact our district supervisor only to find out my manager had spoken with her and lied about details of our conversation. I was last told that I had been taken off of the schedule and she would have to speak with him about adding me back on, then I would be contacted to know when I work. No one ever contacted me, and I had an employee ask me today why I wasn’t at work. I feel as if I’m receiving very unfair treatment (especially considering there were two other employees as well who called in sick and we’re not reprimanded in the manner I had been).
I’m not sure if I have lost my job or not, but this is absolutely ridiculous and extremely unprofessional. My fellow coworkers and I have had several issues revolving this manager and have all feared for our jobs. We have received verbal abuse (I.E. Name calling, rude messages for not coming in on days off, having to fulfill his duties ourselves) and unfair treatment as employees. I feel something needs to be done about this situation ASAP.

Jane, MO


nancy myers February 13, 2015 at 6:58 pm

While skiing in Breckenridge, CO my grandsons and I had lunch at the Subway. The young gal waiting on us did NOT understand or speak English very well. She had trouble understanding what kind we wanted on our sandwiches; plus she called another gal over to make the meatball sub. In the meantime, a line of customers started to form behind us.
My wheat bread was stale too.


Steve Freedman February 12, 2015 at 12:13 pm

As a potential employee recently hired as a “sandwich artist” here in Sugarland, Texas I was shocked and dismayed on your hiring process! After purchasing your uniform for $20 I had gone through 3 days of successful training at one of your stores and was promised to begin work the following week at one of your other stores nearby and was excited by the prospects. I was told I’d be notified when and where I’d be working and when I was never called I proceeded to call the “trainer” who helped me about why I was never called, they had no answer for me. This went on for 2 weeks!!! I returned back to the store I was trained at and spoke with my trainer. I had informed her of all I’ve been through and she proceeded to make a call to one of your store managers while I was still there and she then informed me that they were trying to reach me on my phone and that their was no answer and that it didn’t even go to my voicemail. What a lie!!! This is NOT true!!!! I ALWAYS have my phone with me and I had checked messages every hour and my voice mail DOES work and is in service because I had been getting messages from family and friends all along. Either they had the number wrong or they were being nasty and didn’t want to hire me for some ungodly reason I will never know. I AM VERY UPSET AND ANNOYED and if this is the way that Subway runs their hiring process and their company then I feel bad for future employees and the Subway company in general. All I ask of the Subway company is to have more integrity and more conviction to your future employees and DO NOT MAKE PROMISES YOU CAN’T KEEP!!!!! Do you know how bad that looks for your company?! I will make sure I let friends and family know NOT to work for your company. I had worked in the medical field for over 10 years and would treat people with the dignity and respect they deserve!!!Obviously you need to take “sensitivity” training throughout your company and if need be I’ll teach it for you because your methods aren’t working!! Think of those that you are “serving” in your community and your integrity as a company!!!!


Karla Flores February 10, 2015 at 10:46 pm

To whom may it concern: My name is Karla. I used to be worker in store 62289. The store is located in Los Angeles.
I am writing this because it is unfair to be treated the way the manager from this store treated me on Thursday 5th. It was during the rush hour around 12:30 p.m supposedly he was teaching me how to increase sales. He told me that he was going to suspend me if I keep on selling the 21 onz. cup. He told me that I have sale the 30 onz. otherwise he would suspend me. He told me this multiple times. He told me that he was going to put me to work under so much pressure and that if I don’t do what I was told he would suspend me. He said it for the 4th time. A daily customer arrived. He wanted to pay for the simple six, but when the manager heard it he told me to sell the 30 onz. I told him ” But what if he gets mad?” The manager replied: I don’t care just do it, you have to do what I told you to do. I didn’t, I charged him the simple six, I didn’t want to cheat over a daily customer. After this event the manager fired me.
Nobody deserve to be treated like that. I have a dignity, this person was harassing me and threatening me. I dont know if the corporation is going to take the time to read this, but if yes, I hope you do something about it. I didn’t want to go by the legal way. I just hope the corporation take any action.
Store number: 62289
Store manager: Uriel Guzman


dennis baker February 6, 2015 at 8:39 pm

Dear Mr Deluca

December 02 2014
My wife and I and a friend were eating subs at

437 Martin St | #109, Penticton, British Columbia V2A 5L1, Canada
(250) 490-3490
4:30 PM

When some customers entered the establishment and the wind caused a
picture 4 ft by 3 ft to fly off the wall hitting my wife in the head and then
hitting me in the as well.
I was biting into the sub at the time and bit my tongue.
The manager whom witnessed the incident said nothing, retrieved the
picture and went on serving the 3 new customers.
When we got up to leave the manager ran into the back of the
restaurant / storage area. I assume to avoid us.

when I arrived home I went to the bathroom to brush my teeth
and when I removed my partial plate (denture) it fell into three pieces.

The irregular load induced when biting my tongue was beyond the usual stress
the plate was designed to endure.

To date no-one from Subway has contacted me, although the owner did phone and hung up after the first ring. I assume this was to give the false appearance of due diligence, as phone records do not indicate the number of rings. Just the date and time.
I immediately returned the call , and an answering machine took my name and number.
No further attempts to contact me were made.

After several complaints through Subway electronic submissions and Subway Canada
Facebook page
I was contacted by
Janelle Eberts – Adjuster
# 2964279‏

Crawford & Company (Canada) Inc – Kelowna Branch
201-160 Dougall Rd S Kelowna BC V1X 3J4
Phone: 250 491-0317 or 1 800 335-9577
Fax: 250 491-0817

She asked me to provide recent photographs , which I complied with, and you also have them in this email.

Then she requested dental records which I have authorized the release of.

I have reasonable and probable grounds to believe I am being ignored, deliberately, as a continuation
of Hate Crimes by the Okanagan Valley BC legal community.

These Hate Crimes have been continuous since 1992, and will be public knowledge very soon, when I run against Prime Minister Stephen Harper in the fall election.

So before I suggest Subway knowingly and willingly participated in a Hate Crime. I give you the opportunity to address the issue.

My birthday December 18 Christmas Dec 25 and New Years January 01 2015 are 3 significant dates that I remained home as I am uncomfortable being seen in social settings without a front tooth.

The replacement cost is 1000.oo CDN
and I request 500.oo for each month I am without a tooth / plate.
since it will take one additional month to get the plate after settlement.
I respectfully request the immediate release of 2500.oo CDN
to replace the tooth immediately
without any further delay, whatsoever.

Yours Sincerely

Dennis Earl Baker
* Creston Avenue
Penticton BC V2A1P9


Devon February 6, 2015 at 12:58 am

Hello. I am a very upset employee. The sanitizer is burning my hands very badly at work and I do most of the dishes… now I know why they leave them for me. We don’t have gloves for sanitizing. Hmm…. now why is that??? I have a very bad scar on my hand, I had stitches there back in 2010. And the skin is getting weaker. If it comes back open I won’t be able to work for a while at all. It hurts on the scar more than the rest of my hands that are burnt. I have proof. I’m not happy about this and willing to file a lawsuit. Please fix the problem. I work in at Store number 13566. Address; 605 north Allister, Port Aransas, Texas. No one will do anything about it. So I decided to take it to corporate. I appreciate your time reading this and if it isn’t read, well I guess I’ll be taking it to further measures. -Devon. (Employee)


Beth Leinicke February 4, 2015 at 11:22 am

Last night, we picked up 3 footlong oven roasted chicken breasts at The Subway located at 6188 Macon Road, Memphis, TN 38134. I took a few bites of my sandwich and bit into a hard piece. I opened the sandwich and found a chicken bone. It was already 8:42 pm by the time my friend picked up the sandwiches, and after 9:15 when he walked back. I called the Subway store and spoke to someone named Willie. The manager was not in. I called her this morning and she was exceptionally rude. She would not apologize. She insisted there was not a bone. Told me to bring the sandwiches back. I told her-again-it was only my sandwich that had the bone. She argued with me saying they got the meat elsewhere. Actually, I couldn’t understand her with her poor command of the English language. She offered no recourse or resolution. Many years ago, when I was a military wife-I worked at The Subway on the base in Millington, TN. I am partially disabled wirh vision loss as a result of Multiple Sclerosis. What a despicable way to treat a customer. I’m disgusted and contemplating legal action or contacting The ACLU and The Better Business Bureau.


ANNOYMOUS January 28, 2015 at 11:10 am

Have been on the phone with subway technical support for three hours now! I have even tried to call to headquarters off my cell phone but they just say “hold a second and put me back where I started.” There is no way the wait time is this long! We are losing customers which will make them go to other fast food. Why should we care if they don’t care.


a mad woman December 19, 2014 at 6:21 pm

I work at the subway in bakersfield California on Columbus street and from Experience working there for many years you hardly get a break! Get small amount of hours!This subway is un-fair to every employee that works there and there is lots of employees that used to work there that can say the SAME !!!Mary Hobbs was a good boss and they got rid of her!!! She also been with subway for a very long time!


Rebecca Murray November 26, 2014 at 7:07 pm

To whom it may concern,
I was an employee at the subway located at 162 S. Main Street, in Albion New York for a year. I am currently a high school student. I was balancing two jobs at the time. My Manager Sara Tozer asked me to quit my other job so I could work more hours at subway. My manager and I had an agreement that I would receive AT LEAST 15 hours a week, otherwise I wouldn’t quit my other job. Sara started giving me 30 hour weeks, and I am not complaining, because I loved my job and it soon became a hobby for me. I had worked every single day for a week, Sunday-Sunday and was off Monday and Tuesday. that Tuesday I asked sara what my schedule was for the week. This is when she told me that I had 8 hours that week. I had asked Sara if I had done something wrong and if I was being punished. I also told her that she had broken our agreement. Her response to this was, and I quote, “Because that is what you have. I have a budget I have to follow. I should not and never will have to explain this to you.” I had taken a Saturday off, for which I had to attend a fundraiser for my cousin who was in an accident and has brain damage. She was punishing me for taking ONE Saturday off. this didn’t happen just once, it happened many times, and to other employees too. Later on this same day, I received a text message from Sara telling me I was fired for the attitude I had given her. I saved all of my text messages which show no attitude. In these text messages were unnecessary swear words brought upon Saras part. During my time at subway, I was harassed by my coworkers, including Sara. The girls would spread rumors about me. One rumor was that my best friend (who is pregnant) is having my boyfriends child. They made comments like this to me just to see me crack. I never felt accepted there, only by a few of my coworkers, (Diana Paone and Nicole Entz). Also during my time as an employee, I was a night worker. The girls who would work during the day would leave all of their dishes from the morning, leave the cooler un-prepped, and not complete anything on the daily list. this left much stress on me while I came in and did their jobs for them. This left me rushing every night to get MY WORK done, and if anything was neat and perfect to Saras perfection I would be reprimanded. We would often run out of everything before our truck came on Wednesdays. we would run out of simple things such as lettuce and ham. every week we were out of something that was very important to the store, and due to this factor, I would get blamed for it, even though I didn’t do the ordering, which is Walts and Saras job. We had lost customers due to his lack of inventory. Sara and the Assistant Manager Evelyn would often make me drive to the other subway about 5 miles away, located in walmart, to get things we had run out of. I was not received any form of pay for this. Evelyn often made me do this due to the fact that “she had no gas”. I was nothing but a sandwich artist doing Manager Jobs. This store is “proudly” owned by Walter and Julie Breese. I hope you have the time to look into my complaint and contact me.


shelby mink November 26, 2014 at 10:18 am

I worked at a subway in brookwood alabama worked for over 6 months and quit cause i was having troubles with other employees for no reason they would talk about me behind my back and go to my families work and cause problems for our whole family and the manager alex piola would never do anything about it and when i would tell him the problems he wouldnt do anything but tell the person and start more problems he would leave to go to the bank that 10 miles away and be gone for hours and stay clocked in when hes not even at work then come clock out randomly no one there cares about anyone and the main thing im concerned about is they wont give me my last check i worked for a month without getting a check when i first started working they said it was so i would get a check 2 weeks after my last work week check and now there denying anything to do with it coursed my husband out and said i wasnt getting anything they took money from my kids mouth and i worked for the money im not a slave and we will be going to court if this doesnt get fix


Rebecca Minor November 25, 2014 at 12:56 pm

I worked at a subway in wal mart on burbank in baton rouge, la for a couple days i had a family emergency where i had to quit but i never got paid i have been waiting on a check for 3 months the manager tiffany don’t answer her phone. I’m getting very pissed cause i have bills to pay and kids to take care of. The owner name is Mr.Mickey. they lucky i can’t afford a lawyer cause they would have been gotten sued. I love subway and i love working at subway but this is just ridiculous.


Hampton November 21, 2014 at 8:52 pm

To whom it may concern,
My name is Hampton Massie.
I am writing your office And concern of one of your advertisement you publicize on television. Yes this is in concern of your pastrami melt.
I have to say it, ” Come on man.” Advertising a pastrami melt on an NFL football channel. People are hungry so they want one. But when they get to subway and they see it being prepared with that two slices of cheese Saying y’all got going on, They’re talking and I know It ain’t good.
Like I said it’s football season these grown men do not want to eat a salad when they come to subway. Your subway stores are putting a quarter slice piece of cheese two of them Which is really one slice of cheese on one halfsub. They can have more added to that for just that sandwich.
That commercial is deceiving !
It doesn’t tell the truth of what you see in that picture from what they sell in the Subway restaurants. You all may need a undercoverboss situation to go around in your industries


Anthony November 18, 2014 at 2:28 pm

If you want to be treated poorly go to the subway on capital circle in tallahassee,Florida
Very rude and unprofessional
Didn’t catch the girls name because she shut the drive through window in my face.
Never going to that location again.


Donna Carter November 14, 2014 at 3:36 pm

Subway at 1001 N.E. Greenoaks Arlington Tx. I work in the strip center close to this Subway, they advertise they have potoato soup, well! Sometimes they have soup, but! Most of the time they are to lazy to put it out to serve. Ever since Crystal, the manager tragically died, the Subway has gone down hill. Today when I went in to get potoato soup, once again dont have it,I was told they didnt put it out because they were slow.i told them that I was going to complain to corporate. Please fix this Subway problem.


gwen November 11, 2014 at 2:29 pm

I had a 6 inch turkey and ham sandwich and asked for it to be double toasted and the Manger said it was toasted twice and I know for a fact that it was not cause I always have my subs toasted twice and the bread is almost burnt when they toast it twice and this was not toasted twice cause it was not crunchy like I like it to be. I will never go back to another subway again.


Shantaze November 10, 2014 at 3:25 pm

Subway on 10900 south doty road Chicago il is ridiculous the owner/ manager is a lazy ass mess. I work in Walmart that allows there subway to rent in our establishment.. the man works the hell out of his employees. he fucks up my sandwich every time I go.. I’m not buying anything else from there and no 1 from Walmart that I know will either… these Indians come to America and get lazy and rude.. I keep complaining but his rude ass isn’t fired yet..only if the real owner knows how bad he/ she is probably loosing money because of his rude lazy ass is the manager there

Others them him I enjoy coming to get my food and enjoy my lunch there


Pissed Off November 6, 2014 at 7:47 pm

I am the so called “manager” at a subway store located in Goldsboro NC. I won’t give the store number because I need this job but I do need to complain. On several occasions I have witnessed first hand the owners and their Indian friends they gave employed at the store do the following:
1. Pick food up off the floor and serve it to customers. Even after I have objected and threatened to report them.
2. Change dates on cambro pans when they know the inspector from Subway is coming. Or add a dated sticker on items that didnt had one in the first place.
3. Over work and under pay employees on what they call salary.
4. Use salad bowels and cups that have hit the floor without even cleaning them at least.
5. Worst hand washing practice I have ever seen in my 15 years of service.
The staff and owners refuse to listen and follow sound food service practices. And it is my belief after they have been in business for almost 3 to 4 years and still don’t have a clue they should have their franchise taken from them and sent packing somewhere that they won’t endanger the health of the public or further put the Subway name at risk


KAREN HOUSEMAN February 2, 2015 at 10:39 pm

Good for you Goldsboro, NC
I have worked for Rays Food Place foe 6 years in the Deli They closed 22 stores over a year ago and have not found a job yet and i have the experience i think it is my age 74 and still active. Food handling is very important, i am sorry to read about some of these articals i live in Grants Pass Or and our Sub shops are great they are friendly and go out of there way, of course the sub area is messey but that is only at rush hour and they do clean up after them selves. We have a new Subway comming in Rogue River soon and i was trying to put my app in but it doesn’t work for some reason. Need a part time job.


P. Mann November 6, 2014 at 8:14 am

I am so disappointed in the Store at Tuscola,Illinois! That store has gone so downhill since the new manager took over. I won’t even eat there any more. Heard they have lost customers who have went to Jimmy Johns now cause the management has changed. The store runs nothing like it used too with the last manager,I think her name might have been a Halle,not sure. But, the store is dirty,not stocked,never have bread of my kind when I go in there. It takes forever too get your food.And then it is slopped together like they don’t care.
My cookies were put in a box without them washing their hands. They have a bunch of young immature,shots working this store. I drive by at different times in a day,no cars. Everyone says they are unhappy with the service they are getting and they are not going back unless they get another manager in there like the last one,I for sure am not. I don’t know where my food has been,and handled by whom with no gloves, No way! Sorry, but that store has lost customers,everyone liked the old manager. Not going back till someone else gets in there to take manager.


susan loggins October 30, 2014 at 9:50 pm

I visited subway in holland, store # 3058 and it was awesome..very friendly employees clean and the food was great!!! The manager was working and I raved to her how great her store was and how much it had improved within 6months, I tried taking the survey but I wouldn’t let me complete!!! Great job store #3058!!!


annoyed October 29, 2014 at 9:12 pm

Subway in mount ida arkansas sucks. They have poor attitudes and ridiculous prices. Two $5 footlongs for $20 and a six inch meatball sub for $4.50 footlong meatball $5.


fred deluca October 28, 2014 at 4:50 pm

I went to this location and ordered foot long Poblano Prime Rib and bacon melt. Foot long was 9.37 with tax. I ask to make it as advertized which was a problem, didn’t know how it was on picture. I also wanted the sauce(pepper Glaze) that comes with it and the girl stated they don’t have it cause they are trying to get rid of stock that makes the sandwich. I wanted a discount which I did not receive. I paid full price for a new menu item that was falsely advertized, poorly prepared and I paid for the franchise to unload their stock that is not selling. The location should pull it from the menu and not have signs allover the gas station (front window etc). If they don’t have all the ingredients I refuse to be a guinea pig and line the owners pocket. I would really appreciate restitution on this matter, It was unacceptable business practice. BTW the employee was doing her job, what was instructed for her to do. This falls on the location owners fault. Thank You very dissatisfied patron


rose October 28, 2014 at 9:07 am

I live a block away from a new subway. I applied months ago. They aren’t open just yet waiting to hear back from them. Store number 55053 in chicago, 103rd and torrence av.


Fred DeLuca October 27, 2014 at 1:42 pm

Don’t become a franchisee with Subway. They screw you coming and they screw you going. No corporate support, no local support and a general lack of common business sense. It’s all about how much money they can make at the corporate level and they don’t care about the single unit owners beause that’s not where they make the real money.

Sooner or later there will be more bad press than good press about this copany and they will eventually go the way of Quiznos.


angie swartz October 24, 2014 at 8:13 pm

why is the subway caving into not severing pork,ham, bacon, etc to to the few. this is out of line, this is American if you don’t like pork go else where. i don’t demand people bow to my beliefs and what is it with not allowing services dogs into the subway it’s the law. keep it up and people will stop eating there.


Annoyed October 23, 2014 at 10:27 am

I want to contact the owners of the subway on kutztown road in kutztown pa. I have many complaints and the manager is not letting me contact them because she is sneaky.


Patsy Buysman October 20, 2014 at 10:06 pm

I went to the Subway in Bullard, TX tonite about 7:30 pm. The work area where they prepare the food was nasty. Food was all in between the metal bins. There was some kind of nats or something flying around vegetables. The glass that you look thru looked liked it hadn’t been cleaned in a week. I would have told the manager but I figured Corp. needed to know. Cause it was really bad. Thank you. Patsy Buysman


paul October 20, 2014 at 8:02 pm

i work at Subway here in SanAntonio i had to use the bathroom and the manager wouldn’t let me so i hheld for an hour and my stomach started hurting really bad so i just went and when i got back he started embarrassing me in front of the other workers


Annoyed October 19, 2014 at 3:49 pm

The manager of the subway on kutztown road in kutztown pa needs to be fired. She makes it so there is no way to speak to the owners. She sends the schedule out the night before. She leaves the drawer with no $1’s and forces us to go to giant next door to stock the door. After being forced to get $50 in $1’s everyday giant finally told her you cannot come here anymore. But this hasn’t stopped her. She still tells us to go there so she doesn’t have to come in on the weekend. She’s consantly screwing up our weekly order cause us to run out of things like meatballs when it’s the sub of the month. She leaves earlier then when she’s suposed to. She’s constantly punishing her good employees by cutting back hours or putting them on shifts they asked not to work. She is very unfit for her job and a very sneaky person. The final nail in the coffin is that she hired her boyfriend recently. She gives him all the ” good” hours and when they work together, they don’t actually work. They sit out in the dining area and talk. Again she has made it so that I cannot talk to the owners. I like my job but she has made it a very difficult experience as of late. Please help me do something about this. I don’t want to be falsely fired from my job like she did to another employee because said employee found her boyfriend was working there.


Meg October 17, 2014 at 12:55 pm

I work for a subway in Kutztown Pa my manager who just became pregnant, hired her boyfriend without the owners knowing. She currently took me off the days i was scheduled to work just so he could have my hours. There is no way for me to contact the owners to speak with them, they simply aren’t around. We receive numerous complaints over employees working by themselves during busy hours because the manager is too lazy to come in and help and lets her employees not show up without any consequences. I am very unsatisfied with my employment here. The management is very poor. She is unfit for her job and was only hired when our previous manager knew he was going to be fired. (Also unfit for the job)


Mike Niska October 9, 2014 at 4:10 pm

Went to Subway in Newberg Oregon. The address is 1006 Highway 99w. Was told the wrong price for my meal and they would not honor it. Told them to keep the meal and would be back at their location. Lost a customer. Poor customer service.


ashley October 1, 2014 at 9:10 pm

I am a employee for subway and i gave my boss 48 hour notice if my son babysitter cancel I will not be able to work and I was threaten by office member and district manager that I have to work or I will be fired. I feel that I do not have any respect. Is it against the rules of subway to not be able to work a shift if I do not have a sitter and even through I gave advance notice 48 hours ahead of time can they do this to me thank you. Concerned employer


Billy Rompinshit September 30, 2014 at 1:42 pm

Subway needs to cut all ties with Michael “Bong Hit” Phelps. As of 09/30/2014 at 1:40 AM he was again arrested for drunk driving a second time in Maryland. I find it disgusting that he thinks he is above the law because he wears 8 gold medals and gets big corporate deals from companies like yours. If I need a hero that wears gold then dress up Jarod like Mr. T – but I will not spend a $1 on anything in Subway as long as Phelps ugly mug is attached to it!!!!!!!!!!!!!!!!


Carol September 25, 2014 at 7:08 pm

Considering I am about to lose my disability due to the incompetence of a manager within this business I have decided to post my dilemma here.

A few months ago my husband was fired from Subway and proceeded to find another job. Being on SSID I have to claim his wages which I was doing but, he never received a termination letter from the manager at our local Subway here in Kalispell, Montana. When I got a letter telling me I would no longer receive my disability I found out through the local SSI office it was because they were still including Mike’s wages from Subway. I immediately contacted the manager of the store to get the information I needed and she told me I could pick it up the following Monday, this was on a Thursday or Friday. I went to the store Monday to pick the information up and found the only thing they had were wages slips of my husbands. I took them directly to the SSI office and the person I talked to there wrote a letter with the exact information Paula, the manager at subway, needed to provide to me. I returned to subway and she wrote me up a statement stating the person she talked to was supposed to send her the information and she didn’t have the required letter head to put the information on. Just today I received a letter from SSI stating they could not take the information because it was not presented on a letterhead and the information requested was not given.

I am losing my disability because of this manager and her inept attitude about the situation. I need my disability for my medications for my health issues and I need this information for SSI so they can process my money. Someone needs to contact me immediately so I can get this rectified.


Smith September 25, 2014 at 12:37 am

I just would like to make a complaint. I think in this case it would be more of a
Concern for the workers. I’m not sure if this is the right place to do this. I am a customer that loves subway. When I go to subway I go to the one in Tekonsha Michigan. When I go there always seem to be girls working there all by themselves. It dose not seem safe at all to have young ladys working like that by themselves late at night. On a busy highway right right off an intersection across from a truck stop!!! It is very unwise!! People these days are evil!! You can’t trust them.
I don’t like going in that store and seeing girls working alone! You guys need to do something!! Is it to much for there to be two people working especially when it is dark out. Do you not care about you employees?!! To me it doesn’t seem like it!! Please take what I’m saying to heart and not let them work by themselves any more. It’s scary!! If this was the wrong place to do this I’m sorry but I needed to let you know!!


Annoyed October 19, 2014 at 4:00 pm

As an employee forced to work by herself I understand your concern and have been saying this to the owners at the subway I work at for months and was told it’s perfectly safe. I work near a university that has had issues with rapes and armed robberies. But I was told I have nothing to worry about and that the owners simply can’t afford to have another employee to work with me for the three hours I am by myself. I’m told in order for me to get the hours I need a week I have to work by myself for part of my shift. I’ve had customers complain to me. There’s been more then once that a customer has come in and has creeped me out. We even have a known sex offender that’s a regular here that has had issues with one of our employees. My manager schedules this 17 year old girl to be by herself all the time. It’s only a matter of time before something happens.


Enrique Ayala September 22, 2014 at 6:21 am

I have worked for subway for about 13 years at several different locations. Anyone that works for subway knows what im about to say is true; no franchise owner throws bread away. When meat starts to go bad it get’s drowned in Buffalo sauce or teriyaki sauce. The soup get’s watered down to bring in more revenue. Owner’s say that subway food cost is to high so they buy green peppers and cucumbers tomatoes from outside. They like to hire people who are not citizens so that they can pay way below the standard pay. I have enough video footages to make the media go frenzy from discusting act’s to potentially harmful care for the food products. I have worked for people who in my face said I hate americans and have no problems serving them this food. Blame mike ruzzo 4 doing nada.


Victor Gonzalez September 18, 2014 at 7:33 pm

To whom it may concern,

My name is Victor Gonzalez and I was a first time customer at this location 3250 bIG Dalton Ave. Baldwin Park, CA 91706 inside walmart , this Wednesday, September 17th I came and ordered two 6” sandwiches), when ordering this from your Employee Jason, another employee interrupt Jason and rudely asked me any other sandwiches I said no and said one turkey and ham and the other meatballs please she just give me her back and ignored without letting me known some else was going to help me.

Jason Continue helping me great Customers Services I have received from him.
I told Jason thank you for your customer services it was excellent. But can you please call you manager.
Maria approach to me very rudely with a tone I am the manager in charged I told her Maria I don’t appreciated your customer service and will let Corporate known. She rudely continues and shakes her shoulder and said I am sorry with a smile.

First, as professional etiquette and as a trained Manager Maria should have a professional behavior. If Maria is unable to complete a simple task such as staying positive and maintained herself in a professional behavior, then Maria either needs additional training or is unfit for the position. Second, as a Store manager, friendly, courteous customer service is essential and crucial for any and every business. It is unfortunate; Maria Store manager has not learned this concept. And what made things worse in the situation, unprofessional Conduct, Maria proceeded to rudely comment that “I am sorry with a smile”. Reasonably, why would any customer purchase an order that is not to their standards or in this case from a business with this type of representation- since as a manager Maria not only representing the store she works in but considerably your company as a whole? And let’s, not forget the golden rule of customer service- THE CUSTOMER IS ALWAYS RIGHT. Customers do not just buy products; they buy good service and solutions to problems. The more you know your customers, the better you become at anticipating their needs.

My intentions are also not to have someone fired or severely punished, I do however wish for an apology from your manager for the rude and unsatisfactory behavior and service, I received since I was not only left angry and upset, but I truly felt disrespected and disappointed being a first time customer and I simply hope no other customers are treated this way, in the future.

Thank you for taking the time to review my service claim.

Victor Gonzalez


Tammy September 15, 2014 at 4:46 pm

I would like to know how and who to contact to let Subway know how one of there franchise owners treat there employees, my daughter works for a Subway and really loves what she does and gives it her all. She has been having a lot of problems with the owners sister who helps run things here is an example she was sched yesterday to work the entire day 8:30am-8:00 she woke up in alot of pain we had to go to the E.R she was finaly able to get a hold of one of the other girls to cover her shift we spent 7 hours at the emergency room, she got a call from the manager who told her Ms. (dont want to give out the name) said she was just faking it and it was because the Seahawks are playing and im going to take her off the sched for 2 weeks, my daughter has a note from the Dr at the er and paper on how long she was there but that dosnt matter oh and by the way the 12 hour day was because she dosnt care for my daughter for some reason. I keep trying to get my daughter to talk to the Brother who is the one that actually owns the Subway but she is so afraid of retaliation.. I’m just frustrated this women should not be able to treat employees this way, and this is just an example of what she does


Unhappy customer September 13, 2014 at 6:02 pm

You should pay more attention when selecting Subway owners. The Muslim owner in Paterson, NJ who refused a United States of America veteran’s service dog entrance to his business is not acceptable. Because of this incident I, nor my family will no longer patronage any Subway. The Subway CEO should revoke this business owner’s license otherwise you are in agreement with this type of behavior. This is NOT acceptable and will not be tolerated!


jennifer September 4, 2014 at 5:29 pm

I went into subway today and bought a chicken teriyaki sandwich and it was nasty. My bread was hard to begin wih and my meat was cold. Would not go back there again!


Annoyed October 23, 2014 at 10:12 am

The bread was hard cause it was old. I work at subway and can tell you first hand that we use old bread. It’s discusting.


Kim Giorgio August 31, 2014 at 2:21 pm

I would like to speak to someone regarding how poorly myself and my husband were treated at the subway on auburn st in auburn ma. Too long and dramatic to write, please contact me. Thank you


Julie Blair August 15, 2014 at 9:42 pm

I worked at subway in Lake Placid NY store # 12053. My job ended on July 21st I receivd one of my paychecks. I went back to collect my last check and the owner locked it in his office. I went back 3 times and still no check I’ve called and asked for it to be mailed now its Aug 15 and still no check. I could understand if I have not return my uniforms and key but I HAVE. 3 weeks is a long. This is not a professional way to run a business it make Subway look BAD. OWNERS run their business like this ????


Kelcey Rumford August 14, 2014 at 3:06 am

Good Evening!
Two times now, I have eaten at the subway in Orlando Florida on east SR50. Address 13212 E Colonial DR CI, Orlando Fl. Your Employee Alysia has been extremely pleasent and friendly both times. As I sat and at my food, I thought it was great how she started a short conversation with customers. The customes I seen left smiling. I just wanted to take a minute to give praise to a great employee.


kayla white August 11, 2014 at 6:19 pm

My name is kayla. I work at the subway in warrior alabama, store number is 29169. I have been there since March 2013. I have a big issue with them right now and I need something done about it. I took the subway university test and was told I would become a shift leader. That was last september/October and I still haven’t became a shift leader. I am pregnant and nearing my due date. I feel there is major pregnancy discrimination coming from my coworkers and manager. Yes, there are some things I can’t do. But when I do my job, I work hard and do my job right. The laws regarding pregnancy in the workforce have been recently updated and I feel as if the manager there is not measuring up to those standards. He plays ultimate favoritism, and has drastically cut my hours without my consent. Like I said, I am pregnant. I need the money. And if he is cutting my hours because I am pregnant I will report him for discrimination. There is nothing that says I can’t work a certain amount of hours. He has cut my hours from 27-30 all the way down to 11-17. I am tired of it. I am being treated wrong and he gives everyone else decent hours. I am bringing this to your attention because I feel as if I am being discriminated. I need to know what can be done about this. Thank you.


Joe August 30, 2014 at 3:28 pm

Your not the only one within subway that has been promised a raise/ position / or hours.. I have been too, llued about a raise for the past 3 years that I have been working for this company. I am an excellent hard worker. I and I have been acknowledged by many supervisors , but non have taken the action to approve of this raise after all my years of leader training.


Gabrielle July 30, 2014 at 5:35 pm

Bonjour, j’ai envoyer un message au subway (3339k, boul des Sources, Dollard-des-Ormeaux, QC H9B 1Z8) en disant que j’ai appliquer deux fois mais je me suis tromper de subway. Le manager Sandy m’a dit d’envoyer un email à vous en disant que je me suis tromper. J’ai fait une erreur mais pour elle c’est une grosse erreur! Je n’aime pas comment elle l’a dit! ‘It’s going to make are restaurent look bad” Tout le monde fait des erreurs! J’ai voulu envoyer le message au subway (1856-1866 Sources Blvd Pointe-Claire)
Merci, Gabrielle


rineesh July 27, 2014 at 9:09 pm

I am a employee of subway restaurant in Oman Salalha , I complite 1 year
Untill now they r not given me subway university ID , and also the manager
Pushing staff to sell exparid product . In all restaurant they using old product
and they r cheeting customer , I can’t do anything I am help less plz take
action against thise. Don’t tell my name to others


Ian July 17, 2014 at 3:21 pm

I used to pick up subs from your shops fairly often. After reading about the abominable treatment of an employee who was clearly very ill—thus creating a hostile working environment, treating an employee like slave labor, not to mention exposing plenty of people to the same potential communicable infection and/or foodborne illness—I’ve decided never to patronize your business again, and I’ll be instructing as many people as I can to do so as well.

Perhaps, someday, if you actually make an effort to treat employees like human beings instead of disposable, replaceable parts in a soulless machine, and pay them right and treat them with dignity, I might reconsider. Until then, you can kindly take your subs and shove them.


Chasta July 15, 2014 at 1:06 pm

Yesterday I visited Subway Store #4766 on Fuqua Street in Houston, TX on my lunch break and received some of the WORST services ever. On yesterday, I complained about a young lady not wanting to fix a flatizza for me, she stated they were out of bread when there were clearly bread in the oven. The other lady, Maria came from the back and began preparing my lunch. The young lady then came over to the cash register where I was checking out, and displayed such rude behavior. She took my payment, provided me with no cup and when asked for napkins, she literally threw them at me. I spoke with the manager, Alexander on the issue (he looked as if I was bothering him). Today, I desired another pizza and made another visit to the above store, RECEIVED SAME SERVICES!!!! And to top it off, I found strings of hair on my cookies!!!!! The manager, Alexander simply walked over, grab two cookies, took the old and tossed in trash. NO APOLOGY WHAT SO EVER!!!!!! I WILL NEVER VISIT THIS SUBWAY AGAIN!!!!! VERY RUDE PEOPLE WORK HERE AND I’M SURE THEY ALL ARE RELATED IN SOME FORM OR FASHION BECAUSE THE MANAGER DOES NOT CARE TO HEAR A COMPLAINT ABOUT HIS WORKERS!!!!!!


Tammy July 5, 2014 at 12:51 am

Corporate needs to check out the new store on Stste Hwy. 305 in Athens, TN.
Was in there the other day and there was only one young girl working by herself.
The manager is never at the store. I’m in there quite a lot and have never seen the manager. We seem to have a little buddy system going on here. The manager and her buddies never work on the weekend. You don’t have someone whose only been employed for 2 days stay at night by them self and close the store down. I just think this store needs to be on ” Undercover Boss “. And also, one doesn’t work an 8 hour shift with out a single break. I think the Labor Board needs to be contacted about how they treat their employees. The law is the law.


jordan johnson June 25, 2014 at 1:22 pm

I would like to speak with somene about subway 5220 828476XXXX


gab June 9, 2014 at 5:34 pm

I was interested to open a franchisee and went and wrote the exam to qualify for the next level. They told me that you have 2 chances i did not go through the 1 st time and then i asked can you tell me where did i go wrong so i can prepare for it then they got mad and told me the head office in usa told not to give you the 2nd chance. I don’t understand Subway has so many restaurants and Fred Deluca the owner is he so not matured that he changes his words or he handed over the responsibilities to different people who are not matured enough to run this franchisee. What will one individual have that hope if he/she will open your franchisee. This is a worst experience ever had not interested anymore.


Ehsaanullah Zahid June 9, 2014 at 6:45 am

It’s ironic how much money is spent annually by subway on advertising and this recent effort by Don Fertman to promote Subways image. I say ironic because here in Pakistan, we are being served everything from Caterpillars, Flies to Cockroaches in our Subs. The outlets have pathetic hygiene conditions with servers picking their nose in front of customers, clipping their nails on counters and cockroaches coming out of their kitchens if it wasnt enough to make you throw up in your mouth already.

There are no checks and balances because the Development Agents are the very people who own majority of the franchises. Convenient, because you cant get your complaint heard or an impartial resolution.

Customers come down with food borne illnesses such as food poisoning, hepatitis, typhoid. I loved Subway, I still do. But I’m a little repulsed now. I had been eating for 3 months straight at Subway store id 39526. There were flies and the insect killers didnt work. I politely filled out a suggestion card and also asked the server to tell the owner to do something about the insect killer.

Next visit, nothing had happened. So I decided to take snaps of the dead and alive flies on the premises and email them to him. As I did so, a server on the counter started clipping his nails since there were no customers to serve at the time. A few days earlier, a server had picked his nose oblivious to on looking customers. I reprimanded him, he apologized and I let it slide thinking it was a one off incident. Keep in mind, we are brain washed by the clever advertising into thinking regardless of geographical location. Subway would maintain its standards of hygiene at least. Not so.

As I was done finishing the email, a large cockroach came out of the kitchen making me want to throw up. I stopped going to Subway after that but it was already too late. I came down with Hepatitis A and was in the hospital for 2 weeks of what seemed like a near death experience.

2 months passed and the owner still didnt reply. I called Subway HQ and threatened a lawsuit. I was given nothing but lip service by their attorney “We will look into this but can’t promise you a time frame for a resolution as we have never dealt with such a situation before’. Add insult to injury why dont you? The owner emailed me saying the workforce was to blame, and took no responsibility for the incident.

These are the kind of people you want representing Subway Don Fertman? The kind that play with peoples lives and safety? Why? Because its good for profits and business? Have you any idea how many customers you lose when this happens? I’m looking at a relapse of the Hepatitis A and Subway International wants to do nothing about it because business is good so far in this part of the World.


Melanie May 25, 2014 at 12:42 am

The manager named Chelsea Anne from store located HWY 146 @I10 East in Baytown TX is advertising for new employees via her personal facebook page. Alongside her boob baring selfies.


rae May 14, 2014 at 6:43 pm

I have had not one but two terrible Subway experiences at the same location at 4880 Lower Roswell Rd #115 Marietta, GA. The first time the owner “Kenny Patel” refused to give me extra (anything over 4 individual jalapeno slices) jalepenos on my sandwich, and told me he woulld have to charge me a dollar for extra. I asked for extra mayo, he literally squirted 2 lines across the sandwich, then told me it would be a dollar extra also. I stated “Ive gone to subway my whole life, and have never heard of this. They usually only charge for extra meat/ cheese” he replied “my store my rules” i asked him for HIS bosses name, he said he was the boss. i went home called the store the next day and asked to speak with the mgr/owner, he said “i know who you are, and i dont care”… went online filed a complaint, (got a print out for a free cookie) this Kenny Patel guy emailed me saying i was a liar and he never ased to charge me…. few weeks later i stopped by, making sure this guy was not at the store. they started making my sandwich… same thing happend. im guessing the lady that was now making my sandwich is his wife, she was similar age and appeared to be Indian also (not racist, just a observation). She did the same thing, told me shed charge for the jalapenos and mayo. i notified her that i had this problem before and complained, and i had talked to the owner KENNY freaking PATEL about this before. (she tried to protect her husband) telling me there is no one here by that name and has never been. I pay for the sandwich, hand her my print out from my previous visit, to recieve my “free cookie” she went on to tell me id “have to go to the back of the line buy another sandwich, and then get a cookie” i couldnt believe she was serious. i asked her for her name over and over, she refused to give it to me. i asked for my money back for this recent sandwich, she refused. (I DIDN’T KNOW YOU CAN CALL THE COPS, AND LEGALLY THEY HAVE TO REFUND YOU)… I left the store quietly (there was a 10 year old boy in line behind me)… i was so upset, and up until now i loved subway. Anyways i went home and have trying to contact corporate, they wont call me back. but ive learned theres not much they can do anyways, it is probably up to the owner of that paticular store. but in this case that owner, is ridiculous. even when you go to file a complaint on a store, it goes strait to the owner, and apparently they can email you back calling you a liar and harass you via email…. these people are messed up, i hope they go out of business soon, they cant even afford to give me more than 4 jalapeno slices on my footlong without charging me $1… i didnt thing they can charge you for extra veggies…?


aysh metcalf May 14, 2014 at 7:04 am

The subway here in roanoke va.. r so nasty the emeployee have sex in the store the managers. Havingsex with the employees n its just nasty they then turn around and make subs for cutomers like they should be shut down … the manager at towers subway here in roanoke n plantation are the nasty and i will never eat at another subway here in roanoke Va again


Jasmine May 9, 2014 at 12:01 pm

603 S Marietta Parkway
Ste 100
Marietta, Georgia 30060
Phone: 678-581-2644

This is the WORST Subway ever. Not only is the lobby always terribly dirty, the manager /owner doesn’t care about his customers! I ordered the wrong meat, and he would NOT let me swap out after I paid!! When I calmly told him that I would not be coming back, he said “I DONT CARE” and shrugged his shoulders. He had a TERRIBLE attitude. Corporate did nothing to handle the issue. If you are someone important at Subway, PLEASE repremand this man!!! It is NOT okay to treat your customers like that!


rae May 14, 2014 at 6:17 pm

basically same thing happened to me, i tried to call corperate and they told me it was up to the owner to do something… But the owner is the dick…?! i dont know what else to do


V Logan May 8, 2014 at 8:54 am

Since I fail to see any response to the headlines regarding removing all pork from the menu and putting Michelle Obama’s pic in your stores, I am assuming it is true. I used to love Subway. In fact, I often provided my parents gift cards to the restaurant because they loved it too. As of this moment, we will no longer be customers. Your customers will come from the population that voted for Obama. They are largely uneducated, on food stamps and living off government funding. Good luck making a profit from that group!!!


aysh metcalf May 14, 2014 at 7:09 am

U sound like a racist n black people shouldnt even be a reason ypur family have to stop eating there u need to get it together thats your lost not theirs


Judy September 16, 2014 at 7:57 pm

Please tell me it’s not so!!! If it’s true that subway is considering removing pork from their menu, or has already done so, I’m with you…. I will never step foot in another subway again, because as much a I love Subway, I will forfeit ever eating there agian, or buying gift cards for friends and family, The Muslim community should not be aloud to dictate whether Subway provides pork for it’s customers, or any other or any other food product, fore that matter!!! If this is so, that Subway Corporate is complying with Muslim idols, then, I hope they enjoy their lower profit magrins, because I will make sure that every one I know is informed about how apparent it is that Muslims ideology trump’s our way of life.


Michele May 8, 2014 at 8:37 am

I am disappointed disgusted and appalled that Subway would allow such ignorance and bigotry in its stores. The store in Allentown PA on Hamilton Blvd across from the Target needs to be boycotted for its discrimination against gay employees. Giving an employee rave reviews and tons of hours only to cut them as soon as you find out they are gay is disgraceful, then to fire them supposedly due to a customer complaint of slowness is complete BS. Equal rights and sexual freedom are what we fight for daily and to allow a company such as Subway to treat individuals this way is a disgrace. Please join me in boycotting this Subway until management is held responsible.


karen July 22, 2014 at 2:27 am

I am doing the same thing for the Walmart Subway in New Hartford, NY. My son was hired through the ARC, and the company was aware of his disability when they hired him. After 8 months of working there, he was fired without a write-up, without warning, and was accused of being caught on tape eating in the prep line. Stephanie, the manager, refused to show me the tape, and proceeded to list other complaints such as it took him too long to do his job, and they were losing business because of his work ethics. So my son is single-handedly responsible for the deterioration of business at Subway. I think it a management issue. Discrimination ?, You bet !. Subway has no business hiring those with a disability, or pass judgement on anyone due to their individual preferences. They ought to be ashamed of themselves. or better yet, they should be brought up on charges for discrimination, which is against the law…if i have anything to say about it….


Don McCarty Jr May 2, 2014 at 3:58 am

is the postings true that SUBWAY has caved into the muslims? if so, why? this is unacceptable news to your consumers especially your faithful customers in the USA. if this does come locally , i forsee your franchises going down hill and profits loss at a maximum. please explain your side of the story.


Magnus Delmuth May 6, 2014 at 6:49 pm

Caved into the muslims? Do you know how many Muslim franchise owners subway has and had since 1984? What are you trying to get at? You just sound like a very ignorant and uninformed person. Good luck with that.


Jeffrey Poster April 25, 2014 at 12:15 am

Hello. I’m the creator of and recently I was granted approval by the national Boy Scouts office to enlist all the troops in America to sell my shirts and stickers for fund raising. So I’m writing to ask SUBWAY to sponsor my site so that your logo and only your logo will be on the back of my shirts, as well as on the liners of my stickers, which will have info from my Get Informed page.

I live in Asheville and the council here has recommended to all the troops to sell my stuff. I’ve only just begun to contact the many other troops around the country, but I’m told the next round of fund raising won’t get underway until September. So I was hoping that if SUBWAY did become a sponsor then you would be inclined to promise a hefty donation to the Boy Scout troops who do participate in selling my products in order to ensure that all 2.5 million scouts in the country are on board.

The site speaks for itself, and I’m confident that once you see it you’ll agree that there would be no downside to sponsoring it. And to verify this with the Boy Scouts call Mark Moshier: 972 580-2208

Thank you.


Jeff Poster


Mac April 13, 2014 at 9:43 pm

The Flatizza’s are terrible a pure waste of money! Save you’re ridiculous commercials because the product is NOT even close to whats on TV. Pure insult to consumers. Keep the good sandwiches and stay out of pizza bizz it’s not going to work. You need corned beef and pastrami and bigger meatballs!


Mac April 13, 2014 at 9:47 pm

Italian sausage would be another idea, you could name it the Long Mac!!!


me April 22, 2014 at 4:54 pm

Apparently you had a bad one. Plus i am sure their meatballs are bigger that Yours..


Magnus Delmuth May 6, 2014 at 6:49 pm

Caved into the muslims? Do you know how many Muslim franchise owners subway has and had since 1984? What are you trying to get at? You just sound like a very ignorant and uninformed person. Good luck with that.


Lee Givens April 4, 2014 at 8:58 pm

I have been contacting Corporate office for 4 months now regarding the attempted overcharge my daughter and I experienced. When I questioned the charge, I was told to pay that amount or I could not have anything. He was loud and rude as he spoke to us. Guest and employees all stopped to listen to the extreme rudeness he displayed. When the manager Autumn was notified of my complaint, she began calling and stocking me. She claims that it was her daughter, however I recorded the messages and it was clearly Autumn. The subway on Lincoln Ave and Valley View in Cypress clearly are making a statement that African Americans are not welcome there.


Angelic Villalobos April 3, 2014 at 1:23 am

I am a former employee of the subway store #27291 in Albuquerque, New Mexico. I want to file a complaint on the management that is going on in that store. I had recently quit because the manager was treating me unfair and calling me out on situations i had no control of whatsoever. They way she works is unprofessional. She hires people that only she knows, she doesn’t even bother accepting applications or reviewing them, she doesn’t handle employee problems the right way, she doesn’t like to listen to what other people have to say, all she cares about is the people she is close too. I had been working for that store for about three years and when they moved the store to a new location they had demoted me from assistant manager without telling me anything. As of right now she is singling an ex co worker of mine and I honestly think that its because she doesn’t like her, which bringing personal problems into the work place as a reason to bully an employee is unprofessional. Thank you for taking time in reading this if you have any questions or concerns please feel free to email me thank you and have good day.


rae May 14, 2014 at 6:20 pm

you should contact the labor department in your state, they might have a solution. good luck


Amanda Turpen April 1, 2014 at 5:38 pm

To whom to may concern your subway in cary nc is a joke the owner refuses to give me my w2 form so i can file my taxes she has lied to me three times about sending me my w2 even after I gave her my address and everything else i am getting a lawyer … This has gone on way to lone the subway in Cary nc is a mess and they dont have any idea on what they r doing


Laura April 15, 2014 at 1:07 pm

Also having the same problem now for months,They never mailed out the w-2 before.I moved an have been calling now for at least 3 months no luck..Called headquarters no luck either..They gave me a number for a regional office,Lets see what happens truly discouraged. Central Village Ct.. thats the store location


Sebastian March 22, 2014 at 1:35 pm

I worked for subway for 3 years and got fired yesterday because I was rude to my employe after me and her got into a little argument at work. It was nothing serious, anyway my manger lied to my boss and told her that I pushed and threw a knife at her. Witch was a lie. I then got a call and said I was fired for it saying they will not put up with that at there company, without asking me my side of the story. Also the other girl got nothing for yelling at me and disrespecting me. She got a pat on the back and still has her job. I vote that she gets fired too or I get my job back. Or cameras need to be watched to see she lied and should be fired. I’m telling everyone what a horrible place this is to work for and they are disprespctful and do not do anything right nor fair.


Trionna Mitchell March 22, 2014 at 12:57 pm

I have a marketing proposition which I enclosed in a letter I sent via mail to your headquarters a little over a month ago addressed to your marketing director and CEO. I have yet to receive a response or call back from any one, therefore if you could send me an email asking for my contact info to provide feedback and to let me know that you have received the letter, that would be great. I look forward to hearing from you !


Ralph March 18, 2014 at 6:21 pm

I read where you will have advertisement with Michele Obama telling the American People what to eat. Your company has excellent food with healthy choices that I and many others choose to purchase. We don’t need to have anyone particularly this woman and her husband’s failed administration telling us what we can eat and drink. I for one and avid purchase at your restaurants we stop eating at your establishments. I know there will be others joining me. I am very sorry you have chosen her as part of your advertisements. When your franchised start to see their profits dropping, you will know why.


Kassandra July 5, 2014 at 1:05 pm

what does politics and food have to do with absolutely anything?? she’s simply SUGGESTING not TELLING/FORCING healthy food options, I see no wrong in that. you’re the typical whiny american, do yourself a big favor…GROW UP! and their profits will never fall, it’s your ideal in-out quick lunch with lesser calories than McDonald’s another company might I add who’s profits will never fail also, simply because its Fast Food and cheap! Good luck boycotting this major corporation with restaurants all over the world, you silly guy you. That’s like throwing water on a grease fire 😉


Unhappy customer September 14, 2014 at 3:19 pm

You should pay more attention when selecting Subway owners. The Muslim owner in Paterson, NJ who refused a United States of America veteran’s service dog entrance to his business is not acceptable. Because of this incident I, nor my family will no longer patronage any Subway. The Subway CEO should revoke this business owner’s license otherwise you are in agreement with this type of behavior. This is NOT acceptable and will not be tolerated!


Sheila March 18, 2014 at 11:24 am

I would like to complain about subways in Leicester uk
My daughter applied there three times for a job
Then got a call Saturday gone . She went for an interview yesterday 17.3.14it took all of 7minutes for the interview and then was told if you don’t hear anything by 11am tomorrow you were not succesfal , well she didn’t hear anything which I must say is surprising how hard can it be to make a sandwhich ?? My daughter has qualifications coming pug of her behind but needed a job while in university in the shop I’m talking about there is all nations of ethnicity polish – Asian – Romanian but not one English born what happened to equal opportunities in your own country ? I for one will never use subways again they could at least have called her we as a family told her to call and find out why she’d was successful the woman manager said she didn’t know and who had intervied her was not in today NO COMMUNICATION, NO DIVERSERTY


Tony Crossley March 13, 2014 at 1:53 pm

I’d like to formally complain about the franchise owner of the store located on Rawsonville Rd in Belleville, Michigan and the way he treats his employees. Today my girlfriends daughter receives a phone call from her bank that the paycheck that was just deposited for her on Mar 8 had bounced and that if the money wasn’t replaced today, she would have to start paying overdraft fees. After the fact we find out that this is also happening to other employees as well, and it wasn’t the first time it has happened. Now the owner wants the employee to have the bank redeposit the check to fix the issue, instead of him “manning up” and correcting his own mistakes. We’ve also been informed that this owner no longer wants his employees paid by direct deposit. This all sounds very fishy to all of us concerned, as we believe it is a ploy designed to buy time for the employees to get paid because we don’t believe he can afford all his overhead. To the corporate bosses of Subway, if this is what your company believes is an acceptable way to do business and how you treat your employees, I think it may be time for us to have a conversation with the Labor Relations Board in Michigan to determine what action can be taken to ensure the employees receive an honest wage for an honest day’s work, and that they can count on receiving a paycheck on payday that won’t bounce when they deposit it in the bank.


Cynthia Somma February 22, 2014 at 7:29 pm

I will never return to Subway again, I was a steady customer until I felt that it was no longer about the customer. The first time I overlooked it because the coupon I had was one day past the expiration date so I paid full price, the second time I was five minutes past the time to get the three dollar breakfast special and it was than I got upset because the manager was there and told the employee that I had to pay full price there are no exceptions. I have been in the customer service industry for many years and we always made exceptions because it was about them and not the couple of extra dollars we lost. I’m very dissatisfied with the quality of service.


Sierra February 20, 2014 at 11:28 pm

Just wanted yyou guys to know that your being robbed blind at the subway in Poplar Bluff Missouri.the address is 1907 n. Westwood 573/686/3222. My sons ex girlfriend Kathryn Brady and practically everyone is giving away free food to everyone. I took my son in there one night and I counted six people eating for free. Kathryn has been in trouble and has an up coming court date for theft. She brought three rolls of clear trash bags to my home and about five rolls of paper towels and big boxes of cookies sodas and sandwiches several time I told her to stop it and get it out of my house. If you would like ur stolen property back Iwould be happy to return the trash bags and paper towels to you. I dont want it in my home. I made my son break up with her. Im pretty sure the asst manager or at least one of the managers is in on it too. Im sure if u do an inventory check u will find inconsistencies. Send someone in to try to get free food or spy one night the girl works and you will see for yourself.


Nancy Jacobsen February 18, 2014 at 11:42 pm

My daughter Tammy Jacobsen was fired tonight with a co employee after 6 months of excellent service to the Subway company and the customers that she loved waiting on.
Now let me make it VERY clear that she did deserve a write up or even to be fired. That is the owner’s call.
But,the owner of store # 14215 in Walmart,Lebanon,TN 37087 fired my daughter and told her she had to finish her shift! And then called to tell her to make sure that all the cleaning was done and for her to close the store and put away the money as usual. He fired her at 8pm and she closed at 10pm.
As a past business owner and operator I am appalled at this. What person in their right mind would fire a employee and then expect them to stay and be responsible for the store and everything in it.
On top of this the owner has made advances toward several past and one employee that he fired with my daughter.
I do not know what your office hiring for franchise criteria is but you sure missed this one.
Also,my daughter informed me that they are made to change the dates on the food in the cooler to match the current date. YUCK! That’s a good thing to know.
Cannot get a hold of him when something goes wrong in the store. Uses bread that sits over night in a proffer! Not even refrigerated. Another YUCK! Does not make his cookies fresh everyday. AND WHO KNOWS WHAT ELSE!
It seems to me that as a Corporation as big as this would be a lot more conscious of the people who represent the name of Subway.
I myself have eaten there for the last time.
Again…Its not because she was fired but because of the way things are done in this store and by this owner.
And further more anyone eating in this store should think twice in my opinion.


CJ February 11, 2014 at 8:01 pm

Eat Yoga Mats is more suitable.
GMO!!! As well. I would like to get a Class Action Lawsuit started, I was pregnant eating this s*** too!

I’m sick to my stomach.


Sandi February 4, 2014 at 7:51 pm

Dear Messrs. DeLuca, Buck and Fertman:
Shame on you Subway – it is disgusting how our food continues to be contaminated with so-called ‘healthy’ ingredients. Is this what you feed your children and do you truly consider consuming chemicals to be healthy? Really?
I’m so glad I never liked your food after trying it many years ago. The fresh items are an inferior quality and the breads are awful – like ground up saw dust.
Kudos to the Food Babe for bringing this to the forefront. Let’s hope you do the right thing and take the correct steps to rid AZODICARONAMIDE from your food offerings. You are in charge of the company, right?


Twanna Whiting January 30, 2014 at 12:41 am



Jerry January 23, 2014 at 4:14 pm

Ive heard SubWay wants to put Michelle Obamas pics up in subway , I cant think of a better way to make people sick , But realy as her husbands employer I want to know how much im going to make for the Obamas being used as a spokes person


Dequan Foxworth January 14, 2014 at 4:08 pm

I never got a called from subway for sandwich artist position and I called subway and the manger wasn’t there


Reginald January 13, 2014 at 10:42 am

I have an innovative idea to diversify Subway into a new market. This idea will also provide Subway with a first mover advantage in this market, surpassing competition in terms of annual revenue

Could you please email me to discuss this proposition

Kind regards
Reginald Nelson


Bryan bassett November 14, 2013 at 5:08 pm

I have an idea for a sauce i made up two chefsliked my idea and said i should put the sauce on the market its good on roast beef and black forrest ham


Renee Haner August 28, 2013 at 7:09 pm

our Subway in Buhl Idaho has advertised on 3 different signs about pulled pork. They have NEVER had it when I have gone in there. IM done..first you take away all the good lettuce for salads, then the almonds, then the croutons. Im sure this is not important to you but I have eaten there for the very last time


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