Subway Corporate Office

Subway Corporate Office Address

Doctor's Associates Inc.
325 Bic Dr
Milford, CT 06461

Contact Subway

Phone Number: (203) 877-4281
Fax Number: (203) 876-6682
Email: Email Subway


CEO: Fred DeLuca
CFO: Peter Buck
COO: Don Fertman

Subway History

Subway was founded in 1965 by current CEO Fred DeLuca and Peter Buck.  The first restaurant was called Pete’s Super Submarines and was located in Bridgeport, Connecticut.

In 1968, they began using the name Subway.

By 1974, there were 16 stores.  The duo wanted to expand more quickly, so they began to franchise.

In 1977, the “Snak” sub is introduced.  This later becomes the 6″ sub.

By 1982, there were 300 locations.

In 1984, the first franchise outside North America opened in Bahrain.

By 1987, there were 1000 locations.

By 1990, there were 5000 locations.  The chain also expands to Mexico this year.

By 1995, there are 11,000 locations.

In 2002, Subway surpasses McDonalds by total number of restaurants.

Today, there are nearly 40,000 Subway restaurants in 109 countries worldwide.  It is the largest single restaurant chain in the world.

{ 151 comments… read them below or add one }

Maria November 25, 2015 at 6:49 pm

I have seen the Undercover Boss episode, and wonder why Don, or someone does not donate the extra bread, cookies, etc, to homeless shelters and food kitchens?


Tiffany November 10, 2015 at 8:55 am

My mother worked at Subway and quit last week. The owner wouldn’t let her take a break after 8 hours straight! She is almost 60 years old! The US has labor laws for a reason! Plus he was insulting her in front of customers in order to cause her to make mistakes and was encouraging customers to laugh at her while making fun of her! That is not how to run a business. That is childish and mean!


anthony November 7, 2015 at 6:29 pm

747 10th avenue
New York,NY

mostofa! the only one who is messy with sandwich making and doesn’t know how to satify custmers request, tried to charge me one time extra for southwest sauce and extra lettuce. also refused to provide a sample of subways tomotoe soup, i have never tried subways soup and was curious before purchasing he said look at the menu… do you see samples? No we dont do samples her no no no… very rude and he said no hot soup only cold soup, hes been saying this for two straight days! he has always had a personal problem with me and i feel its because mainly i tell him everything on the sandwich and he seems to get bothered, he does it soo sloppy and then gives me this crap! i work at the skyline hotel as a front desk agent and have been going to this subway for almost 5 years, everyone that works with me can also agree that he is extremely rude! i told him i was going to complain about his behavior and attitude and he just laughed and started taking in his native language and said he doesnt care, as if he was untouchable. all i wanted was a small sample of subway tomato soup since i never tried this , i have money to purchase but before i did i wanted to make sure it tastes good. this man Mostofa is extremely rude dirty and does not care about how the sandwich is presented, one time i ordered a foot long and he just threw the toppings on one side of the sandwich and the other side nothing, very unproportional and then tried charging for exta sauce, very stingee. I dont know why but he has aways had a personal problem with me for the simple fact that i order a foot long with everything on it and extra sauce. i love subway and i do this with every other subway and nobody gives me any crap except HIM! i will keep writing to subway about my interactions with this store and continue to do surveys until i see improvements with this Mostofa!


anthony November 12, 2015 at 8:03 pm

the owner called me back and apologized on mostofa’s behalf, i have to say that i won’t judge subway restaurant ‘s service and food bad because i love subway, but was very surprised I got a call from the owner, we spoke and he said I’m not the first to complain about this employee and offered me to come back to have a sandwich on them! I was very happy to hear from some one from upper Management and glad this employee will no longer be there because of his service. thank you owner of subway on 747 10th avenue New York,NY. for resolving the issue and will recommend this place to my guests staying at our place, now that there is no concern about someone being treated bad. Thank you!!!!


john October 21, 2015 at 12:55 pm

was at the subway at eastfieldmall in springfield was accudes of stealing bag of cookies did not ask the ladys name she got nasty will not eat at a subway again


john richardson October 20, 2015 at 11:58 pm

was at subway in springfield east field mall with my girl friend I got accused of stealing a bag of cookies witch I did not they can go f*** them self suing slander will never eat there again the sandwitch was bad got sick


George raspberry October 3, 2015 at 4:44 pm

Today I went into a one of there locations in temple hills md with a coupon and one the employee here for the second time told me he “” is not going to take the coupon that I’m trying to used “he told me that I can only use my coupon where I live and then he ask me where do I live and he told ,y don’t you take in to a subway in DC , now it has became a Problem to me I will not stop writing until someone tells me y did he turn me away for the second time!!!!!!!!


Nicole September 20, 2015 at 10:45 am

Today on my lunch break there was a paper clip in my sandwich! I will never eat at Subway
again! Horrible experience!


Dan Rafiner September 23, 2015 at 4:17 pm

Oh my goodness!! You had a small piece of metal in your mouth for a minute second. Give me a break!


margaret mudd September 17, 2015 at 5:18 pm

CARD NUMBER IS 6299 4408 0099 3482/PIN NUMBER IS 40759978


Jean September 8, 2015 at 8:23 am

I was recently at your establishment in Corning Iowa, and was injured on a chair. I cut my finger, and had to go to the emergency room at the local hospital. Then a week later I have to have a follow-up appointment at my doctor’s office. I have texted the owner for payment of my medical bills, with NO response. He was very reluctant to give me his contact info. Now I know why. If this is the way fast food places treat their customers, I can certainly understand lawsuits against them!!


Dan Rafiner September 23, 2015 at 4:20 pm

Take responsibility for your own actions lady! Come one Jean, how old are you? Do they need to bubble wrap the chair for you? Would you also complain if you stubbed your toe on the door?


WD November 4, 2015 at 7:48 pm



Jordan September 8, 2015 at 2:05 am

I have worked at subway for almost 3 months completely mistreated and was working without any proper training. I was working 4 pm till 10:30 pm but was working till 2 am and was not paid for the hours after 11 pm this happened 6 times until addressed and was only paid for the hours there was no compensation for mistreatment there rude attitude and unprofessional behavior towards me I recently quit and my GM sent a uncalled for txt I will be calling the Ceo for this inappropriate act and will be taking this to a lawyer this is outrageous beyond boundaries


Dan Rafiner September 23, 2015 at 4:24 pm

Lawyer? CEO? Jordan you were probably very lucky to have been given this position that they have multiple applicants for. You are not over qualified, over worked or under appreciated. You are one of the many masses in this country fighting for a shrinking job market. Sucks you couldn’t cut the mustard and roll up your sleeves. Sounds like SUBWAY is better off without your sandwich artistry skills. You probably are the culprit of the paper clip!


Lmao October 6, 2015 at 6:02 pm

So your just on here leaving rude remarks on bad reviews? Your bout as grown as the others your insulting huh Mr. Dan


Erin Holt September 6, 2015 at 11:16 pm

Thank you for helping to dumb down America even more with your stupid commercials that use words like “bestest” that is not a word! Please be smarter than that in the future.


Marj September 2, 2015 at 12:06 pm

Please take the GMOs out of your food…. It is killing us and we are not being told about it, so we need companies like you to help us stop the GMOs in our foods etc.

Thank You!!!!


Linda September 2, 2015 at 10:21 am

I Just read Jennifer’s complaint about the subway in Brewer Maine. I am shocked and saddened that this is happening. where is Human Recourse’s?
I know someone who just started there recently and was put down and harassed by Darlene. I will not let this go, and I will be contacting Fred Deluca.
This is ridiculous, this is against the law and this man Brian and this woman Darlene should loose their jobs at the very, very least. You Can Not speak to employees this way, you cannot talk about their race, religious beliefs, or make them uncomfortable in any way.
I for one am taking this to the top. and I wont stand for these managers being allowed by Subway to harass their employees, they have enough bad PR I don’t think they need more. This should be squashed before it hits the news.


Jennifer Everly August 26, 2015 at 9:11 pm

I worked at the store in Brewer ME Owned and operated by Brian Hansen. I love the girls at work there and I’ve made great friends with all of them, but Brian is such a poor business owner. I would work up to 12 hour days and not get one break. We are not allowed breaks there. He is emotionally and verbally abusive, would not keep situations confidential- meaning he would tell other emoployees your confidential situations and call you names like “idiot,” “bitch,” and say “she’s full of shit” behind your back. I would dread going to work knowing that he’d be there, it was awful. He would have all of us girls go into work up to half and hour early, MAKE US WORK and not let us punch in the time clock until our scheduled shift. He would tell us that he’d make up the difference in our pay checks which was a promise he never kept. I could go on and on about the illegal things he pulls and thinks he’s going to get away with, but I figured if he has enough rope he’ll eventually hang himself with it, figure of speech. Yesterday was my last day, I asked him for a letter over the phone stating that yesterday was my last day signed and dated, and he told me me that he hoped to God it was the last time he’d ever have to speak to me, before I was supposed to go into work! Meaning while I was still an employee! He’s just an unbelievabl drunk and I have zero respect for him at all. It feels good to get this off my chest. Wow:/


Linda September 2, 2015 at 10:23 am

I’m sorry this happened to you, together we will stop this ABUSE of employees at Subway


Richard August 24, 2015 at 5:07 pm

How can a franchise owner pay the company 12.5% of sales and make reasonable profits (around 20% of sales)? Similar companies offer franchises at 8% of sales, so why do owners find Subway so attractive a business to own when they have other choices? Subway’s sales volume per store seems to be comparable to that of others but owners get very sub-par return for their efforts. Then, there are concerns about quality to make matters worse.

I am going to look elsewhere to open a franchise sandwich business.


lianne hall August 19, 2015 at 6:35 pm

Dear Sirs, I know you are trying to react to the latest headlines as it reflects on your company but I just wanted to let you know what I think about this sad turn of events, You can never know what is in a persons heart and where their soul lays. Sadly his was in a very dark place. No one can know by looking or talking with a person what lays under the mask they wear. I am a miss no one from a tiny town so I can’t say my outlook is important to anyone but I just wanted who ever owns this business to realize it was no ones fault but Jared’s for his choices. The choice to use him as a spokesman was made in honesty and truth as far as you knew, I don’t feel it should taint your business and I hope that the majority of the public will also feel the same. Good luck with your work at subway. It is a fine company. Lianne Hall Wickenburg, AZ.


Lisa November 1, 2015 at 11:13 pm

Executives at Subway were told as soon as 2008. They just now fired him. Keeping him on the payroll while knowing makes them just as sick as he is. I will not eat there again.


john August 19, 2015 at 4:46 pm

How well do you screen your representatives and your workers? When my daughter eats lunch at one of your shops is she being sized up by a predator rapist or a serial Killer?
NEVER AGAIN will I let my family use ANY of your establishments.!



Angie August 25, 2015 at 5:10 pm

The reality is, while Jared has commited and acknowledged crimes, unless he had a criminal background, how would anyone know? Quite honestly, there could be a serial killer or rapist dining at any dining establishment, sizing up any patron. Often times, children are molested by people that are known to them, including family members. I know more than one individual that were abused by each a family member and a long known and trusted neighbor. Evil comes from everywhere and often comes disguised as a wolf in sheep’s clothing. Evil doesn’t walk around with horns and a pitchfork wearing a cloak, it walks around masquarading as a normal human being. Subway isn’t responsible for an individuals actions when he wasn’t on anyone’s radar for being a potential problem.


Unknown August 18, 2015 at 3:21 pm

I have worked for Subway for many years and always enjoyed my employment with the company. that was until I started working for my current owners. they cheat their employees on hours and overtime pay. they are constantly micro managing and changing procedures everyday, multiple times a day. They never take responsibility for their actions and they push the blame on everything onto their staff that they do not properly train th n. talk bad about to,other employees. I have seen the owners Mickey and Ashish along with their area manager valerie talk bad about employees to other employees and customers. these owners deserve to be shut down.


Glenn Berglund August 17, 2015 at 3:52 pm

I wanted to express to you that your location at Thorndale and Cortaro rd in Tucson today was short handed ( only 1 girl to do everything) is unacceptable. This location is mismanaged since the day it opened…the girl working today did her best to get the orders out. This franchise owner needs to get proper staff. Mayb have your district manager for do site visits more frequently. ….
Please address this immediately.

Glenn Berglund


Lisa Segard August 16, 2015 at 3:27 pm

While having lunch at the Walmart subway in Plano, Il. I look at the pop machine only to see a raid roach trap sitting on top of it!! Out in plain view of customers!! This is disgusting!! Better training needs to be in place. I have picture which I was unable to attach. Store # 37923-0


Karen August 6, 2015 at 2:07 pm

To whom ever it may concern,

I have been a regular at the walmart subway in Springville, Ny for quite sometime now and have noticed a few changes in the restaurant ever since there was a change in the management.
I was in the restaurant twice this week August 4th, 2015 and August 5th, 2015. On the 4th I waited in line among many others while the woman behind the counter scrambled to complete orders. During this time the mew manager of this subway and another employee sat at the far end of the restaurant talking to one another.
On the 5th the same events took place, today however there was a different employee making the sandwhiches by herself. She was obviously overwhelmed by the amount of customers and the oven timer going off. Minutes went by before someone came from the back to help her.
These are not the first incidents that i have seen like this since the new manager has started here. However, they are the most recent and i feel; for the sake of the emplyees at this subway; that this is an issue and should be looked into.

Thank you,


Unknown August 5, 2015 at 12:11 am

I am currently a general manager at a Subway in Utah. I get paid $9.00 an hour, where my owner still thinks that’s okay. She plays favorites and I have never had anything negative said about my work nor any disciplinary actions since employment. But mean while majority of my crew members make more then me. Why is that!? The owners names are Paul and Kristen Kartchner, don’t work for them, they cheat employees out of hours and pay. What should I do?


Starfox August 3, 2015 at 8:09 pm

I was at subway in Federal way WA Store address# 2020 S.320th ST ste P 98003 to order my meal which is normally $7.28 this girl named Rosa charged me $8.10 and I’ve been there regular customer for 2 yrs i Strongly suggest for there to be a change on proper customer service because I don’t like to be ripped off by $1.10 more than what I regularly paid for my meal when the store manager is their. I want to be treated fair without being charged more then what I usually pay for my meal. If this doesn’t get resolved anytime soon then I will take my business elsewhere.I WAS IN THERE BY. 2:30PM.


Beth Strouse August 1, 2015 at 4:43 pm

I was at the Subway on New Leicester Hwy in Asheville NC. I ask the sweet cashier if I could get another bag to carry my cookies and my drinks in. As I was leaving I heard the foreign man say kinda hatefully to the sweet cashier “why did she get 2 bag’s?” Like the bag’s are made from gold or something!!! I was so embarrassed I didn’t even turn around because there were other customers behind me and I didn’t want to cause a scene. I bought 3 6 inch sub’s, 3 bags of chips, 2 bottles of diet coke, 12 cookies and 1bottle of milk. Is there something wrong with asking for another bag? Just saying!!!!!! Unhappy in Asheville NC!!!!!


Elizabeth July 17, 2015 at 10:40 am

I went to subway in bessemer al on 9th ave around bout 8:30 9:00 this morning I walked in and the lady just was talking on the phone didn’t even welcome me for one,and for two she had a nasty attitude like she didn’t want to be there when she asked me my order I felt unwanted but I still got my food but I won’t be back to subway as long as she there I didn’t get her name cause she had no name tag but she a Caucasian female


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