Subway Corporate Office

Subway Corporate Office Address

Doctor's Associates Inc.
325 Bic Dr
Milford, CT 06461

Contact Subway

Phone Number: (203) 877-4281
Fax Number: (203) 876-6682
Website: http://www.subway.com
Email: Email Subway

Executives

CEO: Fred DeLuca
CFO: Peter Buck
COO: Don Fertman

Subway History

Subway was founded in 1965 by current CEO Fred DeLuca and Peter Buck.  The first restaurant was called Pete’s Super Submarines and was located in Bridgeport, Connecticut.

In 1968, they began using the name Subway.

By 1974, there were 16 stores.  The duo wanted to expand more quickly, so they began to franchise.

In 1977, the “Snak” sub is introduced.  This later becomes the 6″ sub.

By 1982, there were 300 locations.

In 1984, the first franchise outside North America opened in Bahrain.

By 1987, there were 1000 locations.

By 1990, there were 5000 locations.  The chain also expands to Mexico this year.

By 1995, there are 11,000 locations.

In 2002, Subway surpasses McDonalds by total number of restaurants.

Today, there are nearly 40,000 Subway restaurants in 109 countries worldwide.  It is the largest single restaurant chain in the world.

{ 66 comments… read them below or add one }

william keeling April 28, 2016 at 11:20 am

i,would like to introduce my services.i am a knife sharpener,i,am hoping that i can be a service to your corporation .i,sharpen all type of knifes. my over head is very low .this allows me to offer budget friendly pricing.this allows me to service your needs quickly. call me at 214-274-XXXX or e-mail at kingsbridgebb at juno.com

Reply

Jeannine April 27, 2016 at 10:47 am

Got food poisoning from subway #39364-0. Emailed them to let them know. Never got a reply. Seems as though Subway has ALOT of complaints. The meat tasted like metal which means it sat in the container way too long. Obviously they are not rotating the meat when they add new to the old. Too bad corporate doesn’t seem to care. You can’t just let all of these complaints go and think your business will continue to thrive.

Reply

Barbee April 13, 2016 at 9:18 am

Dear Subway can pleeeeeeaaaaaaaaaaassssseeeeee!
Bring back the CHILLI!

Reply

Jenna April 8, 2016 at 12:38 pm

I don’t even know where to begin. I have been going to subway for years, I will never return. The franchise has gone down the tubes. Do you just let anyone open a store or what? I went to subway on my break for lunch. Where now Indians own it and don’t even speak any English (I have nothing against their culture but maybe their not as clean as I was raised). I got my sub and I was going to get dressing on and as I looked down their was hair all over them. The young lady who works there has her hair everywhere (long black hair)not pony tail/hairnet, nothing. I was in total disgust! I was trying to tell the guy why I didn’t want dressing and he couldn’t understand me and finally he figured out what I was saying and went in the back and got a new dressing. As this was going on the girl was laughing, as if it was funny or something? I didn’t end up eating, I threw the sub right out. I just wasted money and time. I will not be returning. Maybe this will open your eyes to what is really going on at subway.

Reply

Saurabh April 1, 2016 at 11:39 am

Hi
I am forced to write these comments as services of sub way are deteriorating day by day. Sub way outlet in mumbai ( matunga) with manager Amol is the most pathetic outlet. I had to weight 20 minutes to place my order on phone after 20 minutes they disconnected the call this happened thrice. When I complained to manager he was least bothered. I think you need to change people in that outlet.

Reply

Lisa March 25, 2016 at 6:13 pm

Subway has the worst customer service! We found numerous pieces of hair in our subs and all we want back is our money. The franchise is saying corporate says no and corporate says the franchise says no. REALLY? I don’t think I am being unreasonable just asking for my money back.

Reply

shaunice spillman March 21, 2016 at 9:45 am

I am a former employee of subway in columbus, oh. I will admit the initial w-4 for that I filled out was done incorrectly. No taxes were taken out of my checks. When I realized this I filled out a new w-4 form and sent it to corporate and they fixed the problem. They turned around and sent the irs a w-2 form hat showed no federal taxes taken out. When I contacted my old manager about this hr sent me a corrected w-2. I filed my taxes with the corrected one. The irs is holding my return because hr never sent in the corrected w-2 so now im trying to get into contact with someone anyone who can fix this problem. I went back and talked to my manager again and now I am being told that since I am no longer an employee of subway they have no obligation to fix the problem and that they never received a request for a new w-4 form for me to fill out. I can’t even get anyone to talk to me. I worked for this company for a little less than a year I put in a lot of work including being pregnant and working 70 hours a week. I thought subway was an honest company. They won’t even admit that they made a mistake because they are trying to cover their own asses. Its sad when you put so much time into a company and they cant even honor a request for something that by law they have to do, but since I no longer work there they won’t even speak to me.

Reply

Liz Perez March 15, 2016 at 3:07 pm

Hello I currently work for a subway and we are having problems with the owner and supervisor making the employees closed alone at night. When i started working for that subway i signed a contract stating i would not be allowed to ever close the store alone. I am deeply concern for my safely because i am a women and the stores around the neighborhood have been rob before. I feel it is very unfair that the owner or supervisor don’t take in consideration the feelings of the employees. The supervisor stated that one employee had to leave before the other one and one was to stay and do all the work because the owner wanted to save money. One question why can we not close earlier if money is the concern. Also why get upset with the other employee that choose not to leave because majority that works there are women. I feel as employee of the subway company my concerns and rights are not being heard from my supervisor.

Reply

rosy March 17, 2016 at 6:24 pm

OMG!!the same me happen..l feel like stress, always she do that and we can do anything?!!!and sometimes she push me for accident ( she seid that) and she is from India and have 2 employees from the same country and she is Different with them..and when we have inspection she make me work hard my Inglesh is not very good and l think is wy..please help me l don’t know what l need to do….

Reply

Jo April 12, 2016 at 9:32 am

Women working alone and closing at night by themselves is a HUGE problem at subway! I have seen it at different subways across the states.
My daughter worked for subway in high school and closed by herself often. This is a big liability issue. Luckily nothing happened to her however they did have someone circling the store, parked in the parking lot then drove around again. She was smart enough to call the police and tell them what was going on. A police officer continued to sit in the parking lot until she closed the store and made sure she got to her car safety. I was very relieved the police officer was willing and didn’t get called away that night. Who knows what could have happened. That is a huge safety concern! Yes, management was notified. They didn’t seem too concerned. It really disappoints me.

Reply

Don March 10, 2016 at 3:41 pm

Former Subway Employee here. I just want to address the issue with APRONS as part of the dress code. These little pests got in the way of my work more than once. Having to remove it to go to the bathroom, putting it on getting to work, re-tying if it comes undone, getting caught on things etc. etc.

These things take only mere seconds but seconds add up to minutes and minutes into hours over the coarse of time. It interferes with my mobility (I have to tie it tight enough to stay up otherwise it slouches down and gets even more in the way) meaning that it constricts the amount I can extend my legs, (I’m 6’1″ so not super tall but enough for it to be a problem). Mostly it is just uncomfortable and gets in my way.

So at one of the stores I worked at I stopped wearing the Apron. It wasn’t a problem for a couple MONTHS until one day my boss went off on me and I ended up getting fired over it. About a year down the line I get a job at another Subway store. I made it clear to my boss how I felt about the Apron and she was pretty understanding but implied that it was “still a part of the dress code”.

Needless to say, I still didn’t wear it. There was one older Woman who worked there (she was quite obese) and she never wore her apron and my boss didn’t make a big deal about it. About a month down the road she asked me if I could please wear the apron and I brought up the other employee and I asked, “Has there ever once been a complaint about me or any other employee NOT wearing an apron?” simple question. She replied, “Well… no?” She pretty much ended it with, “We’ll talk about it another time”.

She never brought it back up again and neither did I. Because it shouldn’t be a problem. As a manager would you not want your employees to work in as much comfort as possible so they can make the most out of their jobs? Whether they like the job or not, they should still be comfortable with the uniform.

I would go off about how they shouldn’t have to tuck there shirts in either because it isn’t 1955 but that’s another essay for another time.

Reply

Nadia Green February 6, 2016 at 1:41 am

If any one is looking for any type of job please don’t waste your time at Subway located at Walmart super center 3801 turtle creek dr, Coral Springs fl … The hiring manager is really rude and has no patience for beginners especially if you never worked at subway before … Very poor service

Reply

cheryl basilisco February 4, 2016 at 11:14 pm

eastpoint, mich 48021 on 9 mile rd…the worst service and food in the world…waited 40 min. and only 2 people in front of me….employees are rude, and don’t work together and help each other out….manager needs to fire them people and hire some others that want and need a job….will never go back there again, have had problems there nefore too

Reply

CJ January 15, 2016 at 12:59 pm

I went to the Subway in Coronado Mall in Albuquerque, New Mexico yesterday. There was a young man working and a couple young ladies. Something went wrong with a sandwich and the young ladies both looked at the young man as if he was to blame for the mix up. I felt really bad for him, as he tried to explain himself and no one was listening. I saw what happened and have to say, Can’t people own up to their mistakes, and if not, fire them!! The young man should get a raise!!

Reply

Samantha January 14, 2016 at 8:21 pm

Hi I am a former employee of SUBWAY I wanted to know how I can get a w2 from them when I have moved out of state and the people i had worked for before I moved sold the company I only had worked for the Jew owners about 3 weeks before I moved I was wondering how I am supposed to get the w2s from both franchisee comaoniea in know they used the same payroll company but don’t know which and have no pay stubs left either from them?

Reply

Mr. Steven Alswanger February 13, 2016 at 10:01 pm

I would be happy to assist you if you still need help

Reply

Jessica Leon March 16, 2016 at 2:58 pm

I need help with my W2 as well I only worked for subway for a week and i got a W2 with money I never received and when i call the number the only option is to leave a voicemail I cannot complete my taxes with out this information if you could please help me.

Reply

Winifred hodge January 14, 2016 at 7:26 am

I work at the sub way in Henry ford hospital and my new manger Ashley is horrible some one is changing my time and lien about it an I need answers before I call labor on them an take them to court we are under man any way so everyone works hard my area manger Peter I think he in on it with Ashley

Reply

Gayle April 12, 2016 at 12:26 am

I am a former employee of subway at the Loves travel stop in Greenville, Illinois. Very bad manager and poor training. Left me on the line alone. No help. Even had customers complain about my lazy manager who just left me on the line alone. Then when I got a new job and Thanked him for his kindness. He sent me a text saying …This is what I get for being nice? Got it Gayle. Remember this when karma comes around. This manager needs to go!!!

Reply

Raven January 7, 2016 at 11:48 am

worked here at subway for over a year now full time I just asked if I get 1 week paid vacation and I was told no because I’m not a manager but I am an assistant manager that works full time 37 – 40 hours a week . I wish I knew if this is right because there were times I was working 70 hours a week for a few weeks n I mean u don’t get no kind of benefits at least they can give you one week paid vacation or a sick day but apparently they don’t .. unless I don’t know about this if anyone has any info please let me know thanks

Reply

Crystal January 7, 2016 at 9:52 am

I’m upset, my boss at subway in williston nd has been stealing wages from her employees. I got paid for 52 hours when I worked 78 I’m so angry. Not only that but they are not giving employees their tips from the jar And she doesn’t give them their vacation pay! This isn’t legal and isn’t right. We work hard! She usually hires highschool kids so no one will question her!

Reply

Justice January 21, 2016 at 8:06 pm

You need to contact a consumer attorney right away. This is highly illegal and the company needs to be hauled into court to pay everything they owe you AND your attorney AND all the court costs that will be incurred.

When you see companies doing illegal things, DO SOMETHING …. sue their pants off!!

Reply

Nathaniel Gantt January 7, 2016 at 1:11 am

Hi.I don’t have any complaints.what I do have is a request that I’d like to direct towards CEO-Mr. Fred DeLuca, CFO- Mr. Peter Buck and COO-Mr. Don Fertman.By way of national media and learning of the unfortunate prevailings concerning longtime Subway Spokesman Jarad; I’d like to recommend my wife and myself as your next future husband and wife tag team faces of Subway to promote the continued message of healthy eating and living.I think that a husband /wife duo would be a great promotional pitch that would draw even more business while encouraging married couples to join hands in developing a healthier lifestyle and create a stronger bond between spouses by displaying a husband and wife combining on one accord encouraging and holding each other accountable to one another to eat healthy. I believe that this type of marketing strategy has been untapped as of yet and that being the first to embark upon this will catapult Subway and all involved into a place of blessings unseen before.My wife and I are both overweight with health issues, needing to lose weight and we both love subway.As the world would watch us the same way that they watched Jarad for years and years, they’d see continued progress being made and being done from a different angle.We would love to be the new faces of Subway to kick off the new year with a new attitude.I’m not sure if I’ve chosen the proper forum for this, but I ask that whomever eyes that my words fall upon, PLEASE PLEASE direct them to the proper individuals.My wife and I are both mature individuals at ages 44 and 46 respectively. Plus my birthday is on January 22 and I’ll be 45. I’m Nathaniel.My wife’s name is Marcia. Being chosen for this would be by far one of our biggest blessings ever.So, please consider this request with careful thought and respond back as soon as time permits. I can also be reached at 678-914-XXXX. Thank you for your time and I look forward to hearing from someone soon. God bless you and have a blessed day.

Reply

Miranda Helms January 3, 2016 at 11:02 pm

My friend works at a subway in la porte, texas and was robbed at gunpoint tonight. She is extremely distraught and terrified. Does subway offer their employees any kind of counseling for incidents like this? She likes her job but I’m not sure she will ever be able to feel safe where she is working. If anyone knows any information on this please let me know.

Reply

Jessica Froias December 29, 2015 at 10:08 pm

How do I file a sexual harassment complaint against a franchise owner?

Reply

Raven January 7, 2016 at 11:50 am

I would go to the police and file a complaint with them

Reply

anonymous December 13, 2015 at 12:18 am

I am writing to you because I am currently an employee at subway in pitssfield Pennsylvania.i have 5 years of experience in food service. I have never worked in a placed that is so poorly managed that customers are walking away every day in disappointment. Making customers happy and being able to hand them the perfect sandwich/ meal just the way they want it is supposed to be our number one top priority. Because of extremely poor management we are unable to deliver satisfaction to our customers.i do not want to quit but I did not want to have to email you BC I shouldn’t have to.no I have not ever been a manager but I have enough experience to know that what is going on at the subway in pittsfield Pennsylvania is severely wrong and extremely unprofessional.if you could please email me that would be appreciated.thank you

Reply

DK December 7, 2015 at 1:02 am

To Subway CEO,
I am very loyal subway customer, but I had really bad experience recently, I got hair and some dirt in my subway.
This is seriously dangerous in hygiene prospect and my health, I am really feeling very bad.
Please find my receipt, picture of hair in my subway attached with this email.
I really want to speak to CEO of Subway.
Thanks,
DK

Reply

hazn December 1, 2015 at 6:28 pm

Subway you need to listen to your disappointed customers add serve Swiss cheese. I will no longer eat at Subways that don’t offer Swiss cheese

Reply

Maria November 25, 2015 at 6:49 pm

I have seen the Undercover Boss episode, and wonder why Don, or someone does not donate the extra bread, cookies, etc, to homeless shelters and food kitchens?

Reply

Tiffany November 10, 2015 at 8:55 am

My mother worked at Subway and quit last week. The owner wouldn’t let her take a break after 8 hours straight! She is almost 60 years old! The US has labor laws for a reason! Plus he was insulting her in front of customers in order to cause her to make mistakes and was encouraging customers to laugh at her while making fun of her! That is not how to run a business. That is childish and mean!

Reply

anthony November 7, 2015 at 6:29 pm

747 10th avenue
New York,NY
212-265-9189

mostofa! the only one who is messy with sandwich making and doesn’t know how to satify custmers request, tried to charge me one time extra for southwest sauce and extra lettuce. also refused to provide a sample of subways tomotoe soup, i have never tried subways soup and was curious before purchasing he said look at the menu… do you see samples? No we dont do samples her no no no… very rude and he said no hot soup only cold soup, hes been saying this for two straight days! he has always had a personal problem with me and i feel its because mainly i tell him everything on the sandwich and he seems to get bothered, he does it soo sloppy and then gives me this crap! i work at the skyline hotel as a front desk agent and have been going to this subway for almost 5 years, everyone that works with me can also agree that he is extremely rude! i told him i was going to complain about his behavior and attitude and he just laughed and started taking in his native language and said he doesnt care, as if he was untouchable. all i wanted was a small sample of subway tomato soup since i never tried this , i have money to purchase but before i did i wanted to make sure it tastes good. this man Mostofa is extremely rude dirty and does not care about how the sandwich is presented, one time i ordered a foot long and he just threw the toppings on one side of the sandwich and the other side nothing, very unproportional and then tried charging for exta sauce, very stingee. I dont know why but he has aways had a personal problem with me for the simple fact that i order a foot long with everything on it and extra sauce. i love subway and i do this with every other subway and nobody gives me any crap except HIM! i will keep writing to subway about my interactions with this store and continue to do surveys until i see improvements with this Mostofa!

Reply

anthony November 12, 2015 at 8:03 pm

the owner called me back and apologized on mostofa’s behalf, i have to say that i won’t judge subway restaurant ‘s service and food bad because i love subway, but was very surprised I got a call from the owner, we spoke and he said I’m not the first to complain about this employee and offered me to come back to have a sandwich on them! I was very happy to hear from some one from upper Management and glad this employee will no longer be there because of his service. thank you owner of subway on 747 10th avenue New York,NY. for resolving the issue and will recommend this place to my guests staying at our place, now that there is no concern about someone being treated bad. Thank you!!!!

Reply

john October 21, 2015 at 12:55 pm

was at the subway at eastfieldmall in springfield was accudes of stealing bag of cookies did not ask the ladys name she got nasty will not eat at a subway again

Reply

john richardson October 20, 2015 at 11:58 pm

was at subway in springfield east field mall with my girl friend I got accused of stealing a bag of cookies witch I did not they can go f*** them self suing slander will never eat there again the sandwitch was bad got sick

Reply

George raspberry October 3, 2015 at 4:44 pm

Today I went into a one of there locations in temple hills md with a coupon and one the employee here for the second time told me he “” is not going to take the coupon that I’m trying to used “he told me that I can only use my coupon where I live and then he ask me where do I live and he told ,y don’t you take in to a subway in DC , now it has became a Problem to me I will not stop writing until someone tells me y did he turn me away for the second time!!!!!!!!

Reply

Alex January 7, 2016 at 8:28 pm

He turned You away because every subway is independently owned unless a owner has sever locations in a city or area. Usually when owners have several locations they send out coupons valid only at there locations to drive sales. If you take it to another subway location then they eat the Loss and dident even send out the coupon.

Reply

Nicole September 20, 2015 at 10:45 am

Today on my lunch break there was a paper clip in my sandwich! I will never eat at Subway
again! Horrible experience!

Reply

Dan Rafiner September 23, 2015 at 4:17 pm

Oh my goodness!! You had a small piece of metal in your mouth for a minute second. Give me a break!

Reply

margaret mudd September 17, 2015 at 5:18 pm

I HAVE A SUBWAY REWARDS CARD & CANNOT GET IT REGISTERED ONLINE.
IT DOES FINE UNTIL I HAVE TO PUT IN THE “HOST ORDER ID”. THEN IT WON’T TAKE THE 3 LETTERS ~~~ WHICH IS SPM 20150902121647. IT WILL ONLY TAKE 0NE LETTER OF THE SPM MY HUSBAND & I LOVE YOUR SUBWAYS & TODAY WE TRIED ONCE AGAIN TO USE OUR REWARDS CARD & WAS TOLD –ONCE AGAIN– THAT IT IS NOT REGISTERED. I AM GOING TO GIVE YOU ALL THE INFO & MAYBE YOU CAN GET THIS PROBLEM FIXED FOR US.
CARD NUMBER IS 6299 4408 0099 3482/PIN NUMBER IS 40759978
THANK YOU,MARGARET MUDD 321 BURLWOOD CIRCLE MT.WWASHINGTON,KY 40047

Reply

Jean September 8, 2015 at 8:23 am

I was recently at your establishment in Corning Iowa, and was injured on a chair. I cut my finger, and had to go to the emergency room at the local hospital. Then a week later I have to have a follow-up appointment at my doctor’s office. I have texted the owner for payment of my medical bills, with NO response. He was very reluctant to give me his contact info. Now I know why. If this is the way fast food places treat their customers, I can certainly understand lawsuits against them!!

Reply

Dan Rafiner September 23, 2015 at 4:20 pm

Take responsibility for your own actions lady! Come one Jean, how old are you? Do they need to bubble wrap the chair for you? Would you also complain if you stubbed your toe on the door?

Reply

WD November 4, 2015 at 7:48 pm

DAN U NOTHING BUT A GAY F***

Reply

Jordan September 8, 2015 at 2:05 am

I have worked at subway for almost 3 months completely mistreated and was working without any proper training. I was working 4 pm till 10:30 pm but was working till 2 am and was not paid for the hours after 11 pm this happened 6 times until addressed and was only paid for the hours there was no compensation for mistreatment there rude attitude and unprofessional behavior towards me I recently quit and my GM sent a uncalled for txt I will be calling the Ceo for this inappropriate act and will be taking this to a lawyer this is outrageous beyond boundaries

Reply

Dan Rafiner September 23, 2015 at 4:24 pm

Lawyer? CEO? Jordan you were probably very lucky to have been given this position that they have multiple applicants for. You are not over qualified, over worked or under appreciated. You are one of the many masses in this country fighting for a shrinking job market. Sucks you couldn’t cut the mustard and roll up your sleeves. Sounds like SUBWAY is better off without your sandwich artistry skills. You probably are the culprit of the paper clip!

Reply

Lmao October 6, 2015 at 6:02 pm

So your just on here leaving rude remarks on bad reviews? Your bout as grown as the others your insulting huh Mr. Dan

Reply

Erin Holt September 6, 2015 at 11:16 pm

Thank you for helping to dumb down America even more with your stupid commercials that use words like “bestest” that is not a word! Please be smarter than that in the future.

Reply

Marj September 2, 2015 at 12:06 pm

Please take the GMOs out of your food…. It is killing us and we are not being told about it, so we need companies like you to help us stop the GMOs in our foods etc.

Thank You!!!!

Reply

Linda September 2, 2015 at 10:21 am

I Just read Jennifer’s complaint about the subway in Brewer Maine. I am shocked and saddened that this is happening. where is Human Recourse’s?
I know someone who just started there recently and was put down and harassed by Darlene. I will not let this go, and I will be contacting Fred Deluca.
This is ridiculous, this is against the law and this man Brian and this woman Darlene should loose their jobs at the very, very least. You Can Not speak to employees this way, you cannot talk about their race, religious beliefs, or make them uncomfortable in any way.
I for one am taking this to the top. and I wont stand for these managers being allowed by Subway to harass their employees, they have enough bad PR I don’t think they need more. This should be squashed before it hits the news.

Reply

Raven January 7, 2016 at 11:58 am

It’s very sad that when an employee has an issue there is no one to go to most of these stores mistreat their employees because they know they can get away with it . I worked at a subway before the one I’m at now and the manager there was a wicked woman she would yell at u put u down in front of customers I felt so bad for my coworker and then when u would go to the owner they don’t care and they just ignore u . So I quit there because I couldn’t take the abuse anymore and I’m happy all of them followed. But unfortunately that Manger still works there and is very rude to workers and customers something needs to be done with people like that . And all employees that work for Subway don’t even know their rights because they never show them any and there is no human resources department anywhere it’s weird ..

Reply

Alex January 7, 2016 at 8:35 pm

Subway restaurants are not corporate owned the most that they could do for you is talk to the OWNER when subway restaurants open its because a person bought it and opened it you need to talk to the owner not subway CEO they can’t help you.

Reply

Jennifer Everly August 26, 2015 at 9:11 pm

I worked at the store in Brewer ME Owned and operated by Brian Hansen. I love the girls at work there and I’ve made great friends with all of them, but Brian is such a poor business owner. I would work up to 12 hour days and not get one break. We are not allowed breaks there. He is emotionally and verbally abusive, would not keep situations confidential- meaning he would tell other emoployees your confidential situations and call you names like “idiot,” “bitch,” and say “she’s full of shit” behind your back. I would dread going to work knowing that he’d be there, it was awful. He would have all of us girls go into work up to half and hour early, MAKE US WORK and not let us punch in the time clock until our scheduled shift. He would tell us that he’d make up the difference in our pay checks which was a promise he never kept. I could go on and on about the illegal things he pulls and thinks he’s going to get away with, but I figured if he has enough rope he’ll eventually hang himself with it, figure of speech. Yesterday was my last day, I asked him for a letter over the phone stating that yesterday was my last day signed and dated, and he told me me that he hoped to God it was the last time he’d ever have to speak to me, before I was supposed to go into work! Meaning while I was still an employee! He’s just an unbelievabl drunk and I have zero respect for him at all. It feels good to get this off my chest. Wow:/

Reply

Linda September 2, 2015 at 10:23 am

I’m sorry this happened to you, together we will stop this ABUSE of employees at Subway

Reply

Richard August 24, 2015 at 5:07 pm

How can a franchise owner pay the company 12.5% of sales and make reasonable profits (around 20% of sales)? Similar companies offer franchises at 8% of sales, so why do owners find Subway so attractive a business to own when they have other choices? Subway’s sales volume per store seems to be comparable to that of others but owners get very sub-par return for their efforts. Then, there are concerns about quality to make matters worse.

I am going to look elsewhere to open a franchise sandwich business.

Reply

lianne hall August 19, 2015 at 6:35 pm

Dear Sirs, I know you are trying to react to the latest headlines as it reflects on your company but I just wanted to let you know what I think about this sad turn of events, You can never know what is in a persons heart and where their soul lays. Sadly his was in a very dark place. No one can know by looking or talking with a person what lays under the mask they wear. I am a miss no one from a tiny town so I can’t say my outlook is important to anyone but I just wanted who ever owns this business to realize it was no ones fault but Jared’s for his choices. The choice to use him as a spokesman was made in honesty and truth as far as you knew, I don’t feel it should taint your business and I hope that the majority of the public will also feel the same. Good luck with your work at subway. It is a fine company. Lianne Hall Wickenburg, AZ.

Reply

Lisa November 1, 2015 at 11:13 pm

Executives at Subway were told as soon as 2008. They just now fired him. Keeping him on the payroll while knowing makes them just as sick as he is. I will not eat there again.

Reply

john August 19, 2015 at 4:46 pm

How well do you screen your representatives and your workers? When my daughter eats lunch at one of your shops is she being sized up by a predator rapist or a serial Killer?
NEVER AGAIN will I let my family use ANY of your establishments.!

JOHN

Reply

Angie August 25, 2015 at 5:10 pm

The reality is, while Jared has commited and acknowledged crimes, unless he had a criminal background, how would anyone know? Quite honestly, there could be a serial killer or rapist dining at any dining establishment, sizing up any patron. Often times, children are molested by people that are known to them, including family members. I know more than one individual that were abused by each a family member and a long known and trusted neighbor. Evil comes from everywhere and often comes disguised as a wolf in sheep’s clothing. Evil doesn’t walk around with horns and a pitchfork wearing a cloak, it walks around masquarading as a normal human being. Subway isn’t responsible for an individuals actions when he wasn’t on anyone’s radar for being a potential problem.

Reply

Unknown August 18, 2015 at 3:21 pm

I have worked for Subway for many years and always enjoyed my employment with the company. that was until I started working for my current owners. they cheat their employees on hours and overtime pay. they are constantly micro managing and changing procedures everyday, multiple times a day. They never take responsibility for their actions and they push the blame on everything onto their staff that they do not properly train th n. talk bad about to,other employees. I have seen the owners Mickey and Ashish along with their area manager valerie talk bad about employees to other employees and customers. these owners deserve to be shut down.

Reply

Glenn Berglund August 17, 2015 at 3:52 pm

Hello,
I wanted to express to you that your location at Thorndale and Cortaro rd in Tucson today was short handed ( only 1 girl to do everything) is unacceptable. This location is mismanaged since the day it opened…the girl working today did her best to get the orders out. This franchise owner needs to get proper staff. Mayb have your district manager for do site visits more frequently. ….
Please address this immediately.

Glenn Berglund

Reply

Lisa Segard August 16, 2015 at 3:27 pm

While having lunch at the Walmart subway in Plano, Il. I look at the pop machine only to see a raid roach trap sitting on top of it!! Out in plain view of customers!! This is disgusting!! Better training needs to be in place. I have picture which I was unable to attach. Store # 37923-0

Reply

Karen August 6, 2015 at 2:07 pm

To whom ever it may concern,

I have been a regular at the walmart subway in Springville, Ny for quite sometime now and have noticed a few changes in the restaurant ever since there was a change in the management.
I was in the restaurant twice this week August 4th, 2015 and August 5th, 2015. On the 4th I waited in line among many others while the woman behind the counter scrambled to complete orders. During this time the mew manager of this subway and another employee sat at the far end of the restaurant talking to one another.
On the 5th the same events took place, today however there was a different employee making the sandwhiches by herself. She was obviously overwhelmed by the amount of customers and the oven timer going off. Minutes went by before someone came from the back to help her.
These are not the first incidents that i have seen like this since the new manager has started here. However, they are the most recent and i feel; for the sake of the emplyees at this subway; that this is an issue and should be looked into.

Thank you,
Karen

Reply

Unknown August 5, 2015 at 12:11 am

I am currently a general manager at a Subway in Utah. I get paid $9.00 an hour, where my owner still thinks that’s okay. She plays favorites and I have never had anything negative said about my work nor any disciplinary actions since employment. But mean while majority of my crew members make more then me. Why is that!? The owners names are Paul and Kristen Kartchner, don’t work for them, they cheat employees out of hours and pay. What should I do?

Reply

Starfox August 3, 2015 at 8:09 pm

I was at subway in Federal way WA Store address# 2020 S.320th ST ste P 98003 to order my meal which is normally $7.28 this girl named Rosa charged me $8.10 and I’ve been there regular customer for 2 yrs i Strongly suggest for there to be a change on proper customer service because I don’t like to be ripped off by $1.10 more than what I regularly paid for my meal when the store manager is their. I want to be treated fair without being charged more then what I usually pay for my meal. If this doesn’t get resolved anytime soon then I will take my business elsewhere.I WAS IN THERE BY. 2:30PM.

Reply

Beth Strouse August 1, 2015 at 4:43 pm

I was at the Subway on New Leicester Hwy in Asheville NC. I ask the sweet cashier if I could get another bag to carry my cookies and my drinks in. As I was leaving I heard the foreign man say kinda hatefully to the sweet cashier “why did she get 2 bag’s?” Like the bag’s are made from gold or something!!! I was so embarrassed I didn’t even turn around because there were other customers behind me and I didn’t want to cause a scene. I bought 3 6 inch sub’s, 3 bags of chips, 2 bottles of diet coke, 12 cookies and 1bottle of milk. Is there something wrong with asking for another bag? Just saying!!!!!! Unhappy in Asheville NC!!!!!

Reply

Elizabeth July 17, 2015 at 10:40 am

I went to subway in bessemer al on 9th ave around bout 8:30 9:00 this morning I walked in and the lady just was talking on the phone didn’t even welcome me for one,and for two she had a nasty attitude like she didn’t want to be there when she asked me my order I felt unwanted but I still got my food but I won’t be back to subway as long as she there I didn’t get her name cause she had no name tag but she a Caucasian female

Reply

Leave a Comment

Want to make sure Subway sees your comment or complaint?

Share your experience to get more attention:

Previous post:

Next post: