Shoney's Corporate Office - Corporate Office HQ

Shoney’s Corporate Office

How would you rate your experience with Shoney's ?

[Total: 16    Average: 1.8/5]

Shoney's Corporate Office Address

Shoney's North America, LLC
1717 Elm Hill Pike, Suite B-1
Nashville, Tennessee 37210

Contact Shoney's

Phone Number: (800) 708-3558
Fax Number:
Email: Email Shoney's

Shoney's Facts

Date Founded:
Founding Location:
Number of Employees:

Shoney's Executives

CEO: David Davoudpour
CFO: Steven Neuroth
COO: Michael Wozniak

Shoney's History

Founded in 1947 by Alex “Shoney” Shoenbaum when he opened the “Parkette Drive-In” adjacent to his father’s bowling alley in Charleston, West Virginia. Shoenbaum became a Big Boy franchiser in 1952 and changed the name of his restaurant to Parkette Big Boy Shoppe. By 1954, Shoenbaum had 5 restaurant locations.

In 1982, the company began franchising restaurants in other states under the name Shoney’s Towne and Country. In 2000, the company filed for bankruptcy and was acquired by Lone Star Funds. In 2007, the company was purchased by Royal Capital Corporation, the same owners as Church’s Fried Chicken.

The new CEO, David Davoudpour, has completely reorganized and revitalized the restaurant chain, making it profitable once again. As of December of 2015, the company had 143 locations in 17 states.

Shoney's FAQs

Question 1: What is the phone number for Shoney's?
Answer 1: The phone number for Shoney's is (800) 708-3558.

Question 2: Who is the CEO of Shoney's?
Answer 2: The CEO of Shoney's is David Davoudpour.

Question 3: Who founded Shoney's?
Answer 3: Shoney's was founded by in .

{ 28 comments… read them below or add one }

Carrie Motsinger March 18, 2019 at 1:33 pm

Shoney’s was and has been my favorite place to eat breakfast. Since closing the ones near us, we always stop or go to the one in West Memphis, Arkansas.. This past Saturday morning was one of those days. This has undoubtedly got to be the dirtiest Shoney’s there is. We had to go and get our own silver and drinks after waiting for twenty minutes. Were they busy no. The floors and tables had not been cleaned in what looked like to be in forever. Even the bottoms of tables and chairs had corroded food on them this was not really noticed until after we sat down to eat.. One of the customers had plate knocked out of his hand by someone sitting to close to end of bar, they took rag and broom and cleaned up but never mopped it up. Someone really needs to do an undercover boss on this location. It is horrible!!!!!!!! Not worth the price of the buffet. A convenience store would have been cleaner. Please check out this locations.


PEGGIE JO March 17, 2019 at 5:56 pm



ron barra February 13, 2019 at 4:27 pm

Its been about 3 yrs since I been in a shoneys because was never crazy about food etc. Wife and I decided to stop in one I think it was Murfreesboro, tn. Worst experience ever. The food sucked, No pancakes, no waffles. Bacon, sauage and French toast had absolutely no flavor neither did the melon. The tab/bill was 30 dollars I almost hit the fucking floor. On top of that they charged me 2.79 for a cup of coffee. WTF man? Cream was bad so I sent it back. Waitress said ill take it off bill and they didn’t. Had to wait for manager and then wait while he did it. I will never patronize another shoneys restaurant again for the rest of my life. Advice to all, STAY THE HELL AWAY FROM SHONEYS RESTAURANTS, PRICES ARE SHY HIGH AND FOOD REALLY SUCKS. Not to mention my stomache was hurting and upset after the little food I ate. Glad I didn’t eat more.


vickie September 12, 2018 at 12:03 pm

I have grown up with Shoneys and hate to see it decline. I also worked for Shoneys and Captain D’s back in the late 70’s. I now have a MSM degree and would to offer some suggestions to help.
First to my dismay, it does not appear that Shoneys expects the same employee performance as when I worked for the company years ago. One thing that helped was the fact that your organization used “secret customers” to evaluate and give feedback.
Secondly, Shoneys need to revamp their menu items. Some of the things that might help would be: offer omelette stations along with the breakfast buffet, create your own fries or baked potato with cheese, bacon, sour cream, etc., wing buffet with spicy, plain, etc. add alcohol to your menu.
My last suggestion is to revamp your buildings like the one in Athens, AL. It is horrible.

Thank you,


TLR September 7, 2018 at 10:56 pm

My husband and I made the unfortunate decision to dine at the Church Street, Murfreesboro, TN location this evening. We were seated next to the food bar even though we did not plan to eat from the bar. In short order, we were indeed glad we made the decision to NOT eat from the food bar. For the next 40 to 45 minutes, we witnessed two young men filling their plates from the salad bar to include (but definitely not limited to): using tongs to pick up food items, lick their fingers and then use those same fingers to wipe the items off the tongs, lick their fingers and wipe the edge of the dressing bottles, pick up food (with the same licked fingers) from the containers and put it in their mouths. I was quite dismayed witnessing this and thinking to myself that others eating from the bar did not have a clue what had occurred immediately prior to serving themselves from the same containers. The wait staff was oblivious. This behavior went on for some time with me wondering where the parents were and why no one was watching or helping these children. The absolute final straw for me was when one young man came back to the bar again and placed mashed potatoes on his plate, picked up the spoon in the gravy, stuck his tongue to the spoon to taste the gravy before dipping it back into the gravy and spoon it onto his potatoes. I think I audibly gasped and made some reference to my husband regarding the health department. I looked up to realize that one of the wait staff observed the same. He looked at me and asked if this had occurred before. I told him that it had been going on the entire time we had been seated. He went into the kitchen and got another employee who appeared to be related to the child since she came out, seemed to scold him and finished serving his plate. The potatoes and gravy were removed, but I am sorry to say that these items were far from all that needed to be removed. I have always been suspicious that these things occurred with food bars, but I have never witnessed it prior to today. I believe the Health Department would shut this bar down if they witnessed such behavior. These boys seemed to treat the food bar as their home kitchen. I am sure their parents do not mind eating after them, but I am fairly certain the masses do not wish to do so. Also, flies … nothing more to be said. I believe one person assigned exclusively to the food bar could have avoided what I witnessed tonight. We are not a problem for you since we will probably NOT be dining at Shoney’s anytime in the foreseeable future. Our ordered food was mediocre at best. I have until Monday to decide whether I will be calling the Health Department … just do not know yet.


Dave July 11, 2018 at 5:04 pm

Just to let you know that you lost a loyal customer when you raised the prices on the meals I usually get there, about 60%, over night. Example: Baked Spaghetti and the Salad Bar – before at $9.99 and after the increase to $15.98. Other meals that I ate there are at about the same percentage since you no longer provide the Salad Bar with the meal and charge $5.99 to get it with your meal. The salad bar is not even worth $5.99 standing alone with no entrée.

I was sorry to see that Shoney’s decided to get GREEDY! A 10% increase would have been more in line, ie: $9.99 to $10.99 not $15.98.

Food For Thought: This was discussed with other customers around my table and we all seemed to be in agreement.

I have not been back since July 1, 2018, the day it happened, and do not intend to ever go back since you decide to go from fair prices to a RIP OFF PRICES!!!

And since I’m sure you don’t care the word is being disseminated to all my family and friends!

As I pass by the restaurant I notice that this restaurant’s business has decreased.

Just think, in a short time this Shoney’s store might close for good if corporate does not change this course of action! I was never really busy prior to the rate increase either.


kellie Bridge June 7, 2018 at 11:15 pm

If U are coming thru Franklin NC DO NOT STOP at Shoney’s here , the Manager is RUDE and she makes it sound like is your fault , I Managed many of places and her behavior was way out of limits for any .. They turned lights out half hour before closing and were throwing at least 3 pounds of fresh made chicken away ,, I did lake one to go and she threatened to call the police as I was stealing it , OMG .. I went to go back in and return it and she had locked the doors .. I placed it in the garbage can out side .. This was a nightmare from hell ..Yes I did report it to the home office .. I will never as my 2 friends go to another Shoney’s.. And I am so sorry my friend here from Pa had to see such BAD Southern Hospitality . 🙁 ANGRY


Sandra Jackson June 5, 2018 at 1:56 pm

June 5th is my wedding anniversary for which my husband I went to your Shoney” on Route 10 in Chester, Va. We went there thinking that they were serving smothers pork chops. T0 our dismay this wasn”t the case. Another customer heard our dismay about not having the pork chops for our anniversary went in turn to the manager told them of our plight. In return the gracious manger of this store went out of his way and prepared the said meal. We thought this was above and beyond the greatest participation of the Shoney:s Manager. Thanks to the Shoney:s corporation.


Angela Henry March 17, 2018 at 6:00 pm

I am sitting in Shoneys located in West Memphis, AR.3/17/18…at 4:50pm. I brought a friend from church with me and we had buffet.- food was good..waitress was great. Her name was Reagan C. Awesome. But…I went to pay and Linda Curry was Extremely rude to me. I had our meal on one ticket but wanted to pay with 2 different debit cards. Cause I didn’t have enough on one to pay it all. Ms Curry was not professional said she couldn’t do that embarrassing at register. I told her it’s been done before she finally said well I can put it on 2 tickets I said then put on 2 and I can use debit card for each. Ms Curry was horrible to me said “I must be dumb”I


sonnie January 1, 2018 at 10:19 am

I’ve been working at shoney’s for ten years and they way that I am treated is unacceptable yesterday I was schedule to come in from 5 a.m until 2 which I did and come back from 10 p.m til 2 a.m mind you the whole ten years I’ve been working I’ve never gotten new years off but I went to work and the manager accused me of smelling like alcohol and threatened to call the police now I think as an employee there should be a certain level of respect especially when 1 I had already informed the owners of the medicine I take at night and they have my paperwork from the department of mental health and 2 I can’t drink on the medicine and had purchased gluten free non alcoholic beer which I tried to show the manager the receipt and the bottle but she didn’t want to hear it now shoneys won’t promote me even after d hec requested I take the test to be serve safe certified which I passed then shoneys won’t transfer me stating I’m too good to lose and they have no openings which I had already checked before putting in the request then shoneys cut my hours and then gave me a bad reference when I tried to find other employment and to put icing on the cake the manager threatened to fire me if I didn’t show and when I did I get threatened to have law enforcement involved for an inaccurate accusation I should have let them come to breathalyze me so I could show the manager had an agenda before I even got there 10 years and there is no respect I would like corporate to reach out to me for better option because that was unacceptable and then called me this morning to come in like nothing ever happened I feel used and they have caused emotional damage


Margaret Gordon November 28, 2017 at 2:33 pm

Overcharged didn’t see it till I got home. Paid for 3 cups of coffee instead of two. Not the money it’s the principle, pay enough for one cup of coffee as it is and they don’t come back for refills. Shoney’s in Glasgow,Ky rest#332398. Order#327652


Ron November 24, 2017 at 10:39 am

Visited Shoneys at Pier Park, Panama City Beach FL yesterday. Buffet was very disappointing. Was not worth $14.99!!!! Price gouging big time. They weren’t very busy- maybe everyone else already knew what I found out. Not going again, especially on a holiday!


Jimmy Wayne September 30, 2017 at 4:02 pm

Coming from TN☺
Shoneys in Lenoir Tenn. Has an employee, (Dining Room Floor Manager) that has Herpes 1 – Herpes 2
Her last flare up was last year (summer)
It had affected her . She would cover them with Bandaids. She was approached about the bandaids, she told everyone they were burns.
The food I had was special. I don’t eat out , maybe 3 times a yrs. I know one thing, i will never eat at any Shiners Restruants.


Barry Pettry September 22, 2017 at 10:53 pm

My daughter, my 6 mo. old grandchild, 2 of her friends and their 11 month old child were eating dinner at the Shoneys when she and her friend walked outside to smoke after eating. My daughter was then harassed and assaulted by two employees while they were in their uniforms. The police were called and assault charges filed against The two employees. The assistant manager said there was nothing he could do about reprimanding the employees because they were off the clock when the incident happened, even though they were wearing their Shoneys uniform and happened on their parking lot. The manager was disheveled looking – had his shirt untucked and looked as though he had just awoken from a nap. I would like a call or email back from the regional or area manager of the East coast


Angela Carter July 5, 2017 at 8:13 pm

I am st Cartersville,GA they 20 Shoneys. Thus the first of these restaraunts I have seen in years. Back in the 80’s I worked at Shoney s in Chattanooga,TN and if out store ever looked like this mess the wrath of management would have fallen! We were required to carry evidently that’s fallen by the way. There were two servers but only one was working. Dawn was busting her butt while the other pretty much done very little. The tables were dirty and Dawn had no help in sight. My manager,Roger Rehagen, would have been on the floor helping clean bus tables but management never came thru the swinging door. The only way I knew a manager was there was the other server was talking to her/him thru the service window, and cursing so guest could hear. The girl keeping the bar up was doing a great job. She and Dawn appeared to be the only people who cared about your guest . I think Shoney s prices have soared as service has fallen. Shoney s should be grateful for the two employees that were working. I know that if I am in Cartersville again this is not where I will spent my hard earned money. I wanted to get up and show them how we used to work in the days I was employed by Shoney s. I think at my age and with my disability that Dawn and I could have handled things so much better than things were done tonight. Good training and a love for serving others goes a long way. I have never forgotten the tools I learned when i was a waitress back then. I am saddened to see how far this company has fallen. I guess that’s why we rarely see them any longe r


Kathy June 16, 2017 at 7:24 pm

I ate breakfast st the Shoneys in Troutville VA this morning. The breakfast and service was fine however the Air Conditioner was not working no warning before we ordered . It was so miserable trying to eat in the heat. You need to post a sign no AC. And fix the AC.


Kelly May 12, 2017 at 9:41 pm

Went to shoneys in Lugoff SC…just wanted a quick bite before my grandsons baseball game…I was quickly reminded why I stopped going there years ago…what was I thinking!!! The staff was rude…ordered soup salad and dessert bar…no soup…when I asked where the soup was I was told ask your waitress then watched the staff member mimick and make fun of me to other staff…didnt really care that there was no soup …but asked the waitress anyway….she laughed at me and said there is no soup on friday…well shoudnt i have been told that when i ordered? Anyway…its shoneys and my expectations were not high but in addition to the rude staff members the sandwich i ordered was dry and the bathroom was filthy…never again!


Julia green turner May 6, 2017 at 8:25 am

I went to shoney’s in Vicksburg ms order the Italian spagett for Friday about 8:30 I put my order in I ask for extra sauce I did not get it was all dry out had big piece get meat it fried when I dinne in food was great which was this pass Monday didnot look like this I didn’t get salad ii call store back not one answer


Kimberly Maguire April 16, 2017 at 1:06 pm

I will not be returning to Shoneys for employment. I cannot get over how rude the manager Dan was to me. He accused me of hating it there and all I was doing was listening and trying to learn. I was enjoying myself and had zero complaints from anyone. He ruined the whole experience for me and I’m looking for a job where I can stay.
The whole situation was about what I look like not what I was doing. I am extremely offended. He was very rude and not apologetic at all. If this is indicative of how Shoneys is run then I definitely don’t want to be part of it. I can’t help what I look like when I’m thinking and concentrating. I have been waiting tables for over 20 yrs. I’m good at it and could have been an asset to your company. Again it is not right to discriminate against people because of their looks. I’m a very happy person wether or not he thinks so.


Adrienne Dumas April 4, 2017 at 11:59 am

Every year in February, we take our youth, from the church, on a Black History trip. This year, we ended up taking the youth on the trip March 4, 2017. We drove to Natchez, MS on our church van. We had about 40 plus people ranging in ages from 6 years old to senior citizens. On our way back to Canton, MS, we stopped at Shoney’s located at 26 Sgt Prentiss Dr, Natchez, MS 39120. Since there was a KFC and Taco Bell, next door, a few of the children decided to patronize those restaurants. There were about 20, including me, my mother, husband, 2 children and godson, who stayed and ate at Shoney’s. The tables were nasty and we had to clean them ourselves. The waitress was attentive, however the manager was horrible. $11.22 gratuity was automatically included on our bill (I paid for 6 people. 1 of the persons on my ticket was a senior citizen). Once everyone had eaten and was at the register to pay, the manager became hostile. I advised the young lady, at the register, that I had a senior on my ticket so that she could give me the adjustment. SHE GAVE ME NOTHING. She said “ok” I asked did she give me the discount and she said “yes.” I HAVE NEVER GONE TO A PLACE, WITH MY MOTHER, AND NOT RECEIVED HER SENIOR DISCOUNT. Next, one of the senior bus drivers DID NOT get his senior discount and the manager stated to him that since the rest of the people went elsewhere to eat, the bus drivers HAD TO PAY!! I have never heard of bus drivers having to pay just because half of us ate there and the other half went next door. That made no sense. The manager then proceeded to argue, loudly and unprofessionally with the elderly bus driver. I was appalled at her poor customer service skills. The manager should concentrate on keeping the restaurant/bathrooms clean and work on her customer service skills. She charged children gratuity!!!! Who does that? We will NEVER visit that Shoney’s ever again due to the uncleanliness, poor service, bad attitude (of the manager) and hostility we received. Your Regional/District Manager(s) should look into hiring a more professional manager. There were children present and the manager did not care as she argued with one of the senior citizens in our party. She was combative and belligerent.


Richard mayberry March 28, 2017 at 8:01 pm

We went to shoneys on white bridge Rd. We walked in and the tables were dirty . We had to wipe table off. Dishes were on other tables. I went to the bar and their wasn’t no meat and veggies looked old. We ask if they could cut the music and she said the music couldn’t b cut down except at Corp office. So we told the waitress we would just leave. I hope y’all could do better. Unless changes r made we will not b eating at shoneys. U want business u need to get these places in order!!!!!


Brittany Ashby March 18, 2017 at 10:05 pm

Good evening,

I am emailing you in regards to an experience my husband had tonight 3/18/17 in your Cartersville, GA location. I am honestly dissapointed in the way my husband was treated. He walked into Shoney’s to buy a pie around 9 pm. When he walked up to the greeter and asked if he could buy a pie. The greeter informed him they were out of pies. People were buying pies as they spoke and my husband asked why they had so many on the counter ready to buy, would he possibly be able to buy one of those. As he was asking this, another customer entered, bought a pie and left. The greeter told him he was not going to sell him a pie. Honestly, and I hate to throw out racism, but the other customers were Caucasian and my husband is Indian. I do not appreciate him being treated this manner. This was our first time a Shoneys location and frankly will be our last if this is the way he will be treated.

Brittany Ashby


Katie January 26, 2017 at 1:46 pm

We dined at Shoney’s Franklin, Tennessee yesterday, Tuesday January 24 around 10:00. We received a text stating $10 off $20.
“Shoney’s Alert: 1/31/17 is last day to redeem your loyalty reward of $10 off $20. Loyalty reward effective 2/1/17 will be $5 off $20 Redeem @kiosk. Exp 01-31-17”
After the breakfast bar being only a few items compared to all the previous times and told the sausage rice was no longer offered for the day we decided to stay for lunch as well. The server was fantastic, always are, but we have begun noticing the quick rotation of managers. Also the place needs a spruce up. The booth benches are broken, windows dirty, and the floors look old and filthy. When cashing out the cashier threw away our receipt, we asked her for it back and she began digging through the trash? Very unsanitary. Would have appreciated her just printing us a new one. We are extremely dissatisfied that we were unable to use our coupon because the kiosk was down for use. UNACCEPTABLE. Contacted corporate and the gentlemen could have cared less stating someone higher up in management would reach out to us. We will now request to have our phone numbers removed from the text messages with coupons per we will no longer be visiting this Shoney’s location.
The Saylor family

Sent from my iPhone


Tiffany Evans January 22, 2017 at 5:02 pm

Your employees is Ashburn, Ga kicked out their customers for a tornado warning. They told all customers they had to leave and locked the door and went to the back to take cover for themselves. Not even a mile away trees and signs are down everywhere. Luckily the hotel next door let them join us. Lives were on the line! Absolutely unacceptable.


Nellie Pedigo January 15, 2017 at 4:25 pm

My fiance and I snuck off for an early mor n ing breakfast this morning, which is rare since we have 3 kids still at home. We decided to go to your Glasgow, Ky location and must say that being disappointed was an understatement.
After fixing pur plates of food, which looked not-so-fresh, I noticed the biscuits were cold, along with the gravy and the eggs, and the potatoes. I asked my server if they had any hot and fresh biscuits and was appauled when she went behind the wall next to our booth and made the xomment, “This girl wants hit biscuits. She said these were cold and hard. They’re cold but not that hard.”
Seriously, if I wanted a cold breakfast I could have eaten a bowl of cereal at home.
23.00 later and after leaving hungrier than I started, I will say Shoney’s will not see another penny of my money.


Debbie h December 29, 2016 at 6:24 am

Went to 2 honeys in Georgia limited menu and the food was Terrible never again don’t go find somewhere else use to be good not it is awful


Debbie Meredith December 23, 2016 at 1:41 pm

i have tried calling various SHoney’s restaurants to see if they will be open for Christmas dinner and no answer. even called customer service and had been given 2 numbers and those stores do not answer. what is going on. why can’t anybody give me an answer? i would appreciate an answer to this e-mail. I was hoping restaurant on Donelson Pike in Nashville will be open


Mike Parsons December 17, 2016 at 6:39 pm

My family and I were at the Ripley WV store today and purchased the buffet. There was prime rib and fish on the Buffett. The prime rib was so undercooked that it had traces of blood running out of it. My fiancé! asked if I could get a piece that was more cooked and was told yes by our waitress. I told her that if I saw any pink or blood that I couldn’t eat it. A few minutes went by and she brought a piece of prime rib to out table that was a lot more well done but it had a puddle of blood on it. The fish that was on the Buffett had a wet texture to it. The only thing on the buffett that was good was the butterflied shrimp. The lettuce was very dried out looking.

This is the first time we had been to the Ripley location in a very long time for the same reason but we thought we’d try again and were even more disappointed than the last time. Needless to say we will not be returning again.

For the price of the Buffett, $14.99, the food should have been much better. If I were the manager I would be very ashamed to serve the poor quality of food at that price. Again we were very disappointed in the meal.

Thank you


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