Kentucky Fried Chicken Corporate Office - Corporate Office HQ

Kentucky Fried Chicken Corporate Office

How would you rate your experience with Kentucky Fried Chicken ?

[Total: 24    Average: 1.8/5]

Kentucky Fried Chicken Corporate Office Address

Kentucky Fried Chicken/Yum Brands
1441 Gardiner Lane
Louisville, Kentucky 40213

Contact Kentucky Fried Chicken

Phone Number: (502) 874-8300
Fax Number: (502) 454-2410
Website: https://www.kfc.com/
Email: Email Kentucky Fried Chicken

Kentucky Fried Chicken Facts

Founder:
Date Founded:
Founding Location:
Number of Employees:

Kentucky Fried Chicken Executives

CEO: David C. Novak
CFO: Muktesh Pant
COO: Roger Eaton

Kentucky Fried Chicken History

Kentucky Fried Chicken was founded in 1952 but had its roots back in the days of the Great Depression. Harland Sanders began selling fried chicken from a small roadside restaurant in North Corbin, Kentucky, in 1930. He believed that his popular recipe for fried chicken could be a successful franchise operation. The first franchise was in Salt Lake City, Utah, in 1952.

Today, Kentucky Fried Chicken, often referred to as KFC or even Colonel Sanders, is the second most popular restaurant chain in America, right behind McDonalds. The company has almost 19,000 locations in 118 countries, and was one of the first American chains to expand internationally. Although the company had a few problems in the early 1970’s due to changes in corporate ownership, the company is now a subsidairy of Yum Brands, which also own Taco Bell and Pizza Hut.

The company had $23 billion in sales in 2013 and continues to expand its locations both internationally and in the U.S.

Kentucky Fried Chicken FAQs

Question 1: What is the phone number for Kentucky Fried Chicken?
Answer 1: The phone number for Kentucky Fried Chicken is (502) 874-8300.

Question 2: Who is the CEO of Kentucky Fried Chicken?
Answer 2: The CEO of Kentucky Fried Chicken is David C. Novak .

Question 3: Who founded Kentucky Fried Chicken?
Answer 3: Kentucky Fried Chicken was founded by in .

{ 18 comments… read them below or add one }

Charmaine August 17, 2018 at 7:18 pm

KFC in Pittsburgh on Baum Blvd is the worst KFC I’ve ever been to and the employees are ghetto and disrespectful and never get your order right. I stood for 15 minutes with my Walker waiting to get served and there were a lot of employees working. I will never go there again I’ll care how hungry I am. KFC is the only restaurant that I will eat from. Well now I’m completely done with KFC everywhere their all ghetto and the service is terrible. I suggest hiring new employees and training.

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Samantha June 29, 2018 at 8:20 pm

This horrible KFC location at 1959 Bruckner Blvd, Bronx, NY 10472 has the worst employees ever! These people are terrible especially the Manager Lisa. She is ghetto without manner or any decency and the employees take her lead. This store needs to either be shut down or new management. The store is dirty and the food is gross.

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Esther Shealy June 21, 2018 at 11:29 am

Worst experience in KFC ever! My husband, my great grandson and I went in 6-18-2018 at 5:17 pm. We paid for 2 senior and 1 child buffet. Making our plates and get to chicken and only 3 pieces of chicken. I asked if they could bring more out as we only like dark meat and our great grandson only likes the legs. We sit down and I am assuming the manager came and looked. I looked at her and she said geez and walked away. I get up and go over and tell her that was uncalled for. this is a chicken place and their should be more chicken out. And, by-the-way, no biscuits! She brings some out and guess what, only 2 legs! We by this time had finished eating our other food we had gotten. My great grandson ate the 2 legs and I was still waiting on dark meat chicken. Finally, my husband goes up to the counter and asked the girl to give him some extra crispy legs and she gives them to him. Oh, was there some available? Why yes, but the lady did not bring them out! Why, because, I am guessing she heard me complaining about this being a chicken place and no chicken out! We had not been in a long time because of poor service and thought we would give it a try again! Never again will we darken the doors of this place! I am guessing the real colonel is turning over in his grave with all the bad service at his restaurants! I wish I had names, but did not get them!

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Terry Hensley June 18, 2018 at 1:26 pm

We live close to stone ridge morse and hamiltion Rd For the last three month we have had very poor service not the right orders, things left out, I just stopped over Friday night and did not even have a bucket of chicken. I have decided not to eat there any more its just that simple I will rot in hell first this is a very bad reflection on your company, all the years we have ate there its a shame.

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JOHN HOAGLAND June 8, 2018 at 5:00 pm

June 8, 2018 The experience for these 3 people is not the image I believe KFC wants to convey. Suggesting someone get on this right away and go overboard with resolving this matter to those affected! Not the image Col Sanders had in mind I am sure. Click on this link please bit.ly/2Hxd4a2 Thank you very sincerely.
John Hoagland

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Steve Hall June 4, 2018 at 9:54 pm

qhen to kfc on 6/3/18 at new bern, nc. wonderful service….food was great…..clerk was polite…would recommend this store.

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Donald Rivas November 16, 2017 at 11:38 am

Good morning, I am Don Rivas with Correct Refrigeration & A/C in Houston, TX. We performed A/C Mechanical services at 7904 Long Point, Houston, TX 77055 in the month of June, 2017. We have not received payment from CPC construction or KFC for the work performed. I am not sure who to reach out to, therefore, I am submitting this email.

Thank you for any assistance you may provide.

Donald Rivas

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Ed October 28, 2017 at 1:01 am

Mountain View, CA store on El Camino Real.

Here it is a Friday night and we wanted some chicken. I get to the KFC shop and the counter lady is cleaning a napkin dispenser and tells me she will be with me in a moment. It was probably thee to five minutes until she finished wiping the dispenser and putting the napkins back in. After she came around the counter, by this time it is 8:50 p.m. and I ask for 18 chicken tenders. She tells me that the chicken is frozen and that they are not cooking any more. Mind you, it is 8:50 p.m. on a Friday night. The store hours say they are open until 10:00 p.m. They are not cooking anymore chicken? What?

So figuring since they are not cooking anymore chicken that they would replace the tenders with something else I asked the clerk what else do you have and her reply, believe it or not was “chicken.” Duh, do you think i walked into Kentucky Fried Chicken for a tuna fish sandwich?

I ended up walking out of the store with no chicken at all feeling as if I had been totally disrespectecd as a customer. I tried calling to speak with the manager but the phone is always busy. If your sign says open until 10:00 p.m. then I believe you should be open until that time.

If i could give less than one star for these people I certainly would and that customer service “lady” at the counter needs more training.

Ed

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David August 31, 2017 at 9:57 pm

To whom it may concern, I am formulating this letter because of the continual rudeness I have found in one of your KFC stores in Philadelphia Pennsylvania. The manager’s name on the wall is Darlene Harrington. The restaurant number is K071064..5700 Baltimore Ave, Philadelphia PA.. phone number is 215-748-6230. There is a young lady who is a supervisor her name begins with a T. and she is one of the most ignorant people that you would ever want to come across. It seems like whenever I’m in that store she’s fussing or cursing out someone, and sometimes I wonder whether or not she’s on drugs. Your probably losing 30 to 50% of the customers behind her lack of people skills…. Thank you Mr. D. mccuff

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Sheila mcpherson August 30, 2017 at 12:32 pm

Yes, I live in North Carolina and we had one Kentucky Fried Chicken that was closed down in kannapolis they moved to another location not too far from where they are now on South Cannon Boulevard at the old one they had rice now why is there no rice at the new one, its so many of my friends asked why is their no rice, the rice was so good, when the new one open we were all looking for it to be on the menu, give the customer what we want, your still going to mk your money we have the Buffet at our kfc.

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Andrew Hebel August 26, 2017 at 6:31 pm

We really like KFC but are very disappointed by the service at our nearest store. The store is located in Ruskin Florida. Poor service. Today went for two meals thru drive thru for wife and me. Didn’t check the bag and when made it back to the house had meals for children. Wife made second trip to get correct meal. Hope she was treated well the second time. Shame on the service. Guess we’ll have to go to Popeyes in the future.

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Teri Jordan August 10, 2017 at 10:55 pm

Ok….REALLY…..a commercial where a girl goes transgender and changes into a boy….not going to put up with this political correctness any more…the commercial is discusting…..I will never ever go to your restaurant again….and I will tell all my friends about your horrible commercial……

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Lisa Barton August 10, 2017 at 9:26 am

This store frustrates us, unfortunately we are about 5 minutes from it and it is almost like not having fast food.
This particular time I went through the drive through, it was after 9 pm. I ordered 2 of the $5 bowl deals as well as a dozen biscuits.
When I got them home, the bowls were only half way filled and the biscuits were hard and crunchy. (I admit I did take a picture of the bowl but I can’t figure out how to attach it.) At this point we even tried putting butter on the biscuits and putting them in the microwave but to no avail they were just plain hard. It was sad I went for a quick dinner and still had to cook because a half a bowl with no biscuits just doesn’t cut it.
I was going to call the store, but I have tried that before and its not worth the call. I just figured someone should know.

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sheila July 31, 2017 at 11:51 pm

my mom and i went to your margate florida store ordered 2 pot pies i asked for 2 waters and was told by cashier eve they had no water………….and the when we got our meal she slammed down the boxes i again asked for 2 waters again she said there is no water……really?????????? i always get water we dont drink soda,,,,,,,,,,,really no water???? is no one washing their hands……….another patron was trying to get his table cleaned and the person cleaning tables told him just a minute and never did clean the table……..I then asked the manager for your corporate number and she gave me 954 793 6648 guess she was trying to protect her employee why she would want to i have no idea…………(i called the number she gave me) duh sorry i am ot that stupid………….we were at this location a while back and commented to the manager on duty how clean your store is……………holy cow how can this store be so bad???????? are you trying to get your cashiers to upsell???????? some people cant drink soda sorry we will never patronize this store again

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Dawn June 20, 2017 at 5:55 pm

I went to KFC- 5210 Detroit Rd, Village of Sheffield, OH 44035
I was nice and spoke clearly explained several times the order was for mom and myself and we do not eat dark meat. I asked for 12 piece bucket meal or dinner
1 The lady who took order was so dam rude I was literally wanting to cry I told her I expected to wait as I know you have to cook please have them cook it and will pay when I come back I’ll be right out in parking lot she tried 3 min or 4 to get me do dark meat repeating I heard you but they will have to cook it it my
I then after 5 minutes begging got it waiting but call call KFC I was basically implied I was not telling truth of the location got home mom called we were way overcharged 35 dollars for order maybe 25-28 no biscuits 12 chicken when we were charged two extra pieces Mom 78 was told your daughter was quite unpleasant and out servers are never rude OMYG I have never been treated like a piece of crap and just balled mom 78 was not happy extremely hurt being called liars and over charged I don’t know the name of the lady at the or took my order she was a black lady and the owner is I think sounded inidan wish knew his name mom talked to manager this was or happened jJune 19

I have served customers with excellence, yes have made mistakes, and apologized, but never ever been rude and never hurt any customer where they felt like a piece of crap. I expected if not discount at least a sincere apology. I am a blogger, I will write this up
I have posted to fb friends and the location. I am still shocked at the treatment and meanness of your servers and crew un believable,. Management is even meaner, being without the exact word implied a liar, never raised my voice never cused at her yet told to my mom I was very rude wow

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Darlene metz June 2, 2017 at 5:32 pm

Wen to KFC bought 8 piece chicken meal
They charged me $37.98 to much. Then I ask for water. I’m diabetic. Could not think straight. The guy gave me and my daughter in law the cups. I accidentally got tea. I had to leave momentarily. After I left the guy that took our order made my daughter in law dump her food in the trash. I’m pissed. First I paid over $37.98 for an 8 piece, then was told to dump my daughter-in-laws food?

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tina teepe March 15, 2017 at 7:48 pm

i went to my neighborhood kfc after not going there for a few months because of the service, and again the same held true. not only did i have to wait 30mins. to get my order i get home and of course its wrong again,so i tried to call and talk to the manager whom i might add spent the whole time i was there outside smoking,no one would answer and i did call several times.there where three men behind the counter talking about why they went to jail and basketball instead of doing there jobs.this is one sure way to lose money specially the hard earned money of hard working people . i sure would hope this is not what the company wants as noone in my friends or family will go back and spend our money on such sloppy work.the kfc i visited was 3704 w washington st. indianapolis ind.

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dawn bieber July 30, 2016 at 4:56 pm

went into the north augusta sc store, we were ordering 2 12 piece meals. we wanted extra crispy, girl at register says “well we dont have any now, why dont you take regular instead” i said no, she comes back after talking to someone else and says well then you will have to wait 4 minutes for it to be done. i said no problem that was at 605 pm, meanwhile there were 8 people behind the counter DOING NOTHING!!!! 618 ROLLS AROUND STILL WAITING, IN THE MEANTIME WE ARE WATCHING THEM FOOLING AROUND, SMACKING TONGS ON COUNTER LIKE DRUMSTICKS, THEN ON THE SIDE OF THERE LEG, WHICH BY THE WAY IS UNSANITARY AND I WILL NOTIFY THE BOARD OF HEALTH, FINALLY GET ORDERS, 45 DOLLARS WORTH OF MERCHANDISE. GET ALL THE WAY HOME AND THEY ARE SO BUSY FOOLING AROUND THAT THEY WERE SUPPOSED TO BE 2 12 PIECE MEALS, ONE BOX OF CHICKEN WITH 8 PIECES THE OTHER WITH NINE, ONE MEAL DEAL NO BISCUITS. MAYBE IF THEY WERE NOT DOING SO MUCH FOOLING AROUND AND DOING THEIR JOBS INSTEAD. ORDERS WOULD BE RIGHT. I WILL BE SURE TO TELL FRIENDS AND FAMILY TO GO ELSEWHERE

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