Pizza Hut Corporate Office

Pizza Hut Corporate Office Address

Yum! Brands, Inc.
1441 Gardiner Ln
Louisville, KY 40213

Contact Pizza Hut

Phone Number: (502) 874-8300
Fax Number: (502) 874-8323
Website: http://www.pizzahut.com
Email: Email Pizza Hut

Executives

CEO: David C. Novak
CFO: Patrick Grismer
COO: Emil Brolick

Pizza Hut History

Pizza Hut was founded by brothers Dan and Frank Carney in 1958 in Wichita, Kansas.  The brothers borrowed $600 from their mother and opened a small restaurant in downtown Wichita.

In 1959, the first franchise opened in Topeka.

The business grew quickly in the 60s through aggressive marketing.  By 1966, there were 145 franchise locations.

In 1972, Pizza Hut went public and rapid growth continued.  The company merged with Pepsi in 1977 and became a division of the soft drink company.

In 1986, the 5000th franchise was opened.

In 1994, growth finally began to slow.  In 1997, Pepsi packaged all their restaurant holdings which included Pizza Hut, KFC and Taco Bell and spun them off as Yum! Brands.

There are currently over 11,000 Pizza Hut locations operating under Yum! Brands worldwide.  The Pizza Hut corporate office is located in Louisville, Kentucky.

{ 317 comments… read them below or add one }

Krystale March 1, 2015 at 10:29 pm

We order pizza about once a week to once every other week. Every single time it’s incorrect. Tonight was the sauces. I order extra every time and it’s usually missing. I call and talk to the manager and she said she will have someone deliver the sauces. He did, but the wrong sauces. I try to call back and no one answered my call. I will be calling corporate in the morning. And will not be ordering from here again.

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natalie brown February 28, 2015 at 1:15 am

I went to the pizza hut 012333

The manager was so rude she had customers outside waiting just to place a order i order my food around 10:30 they said my order was going to be ready like in 35 mins i sit and waited 35 mins went by still waiting. so I finally receive my food my wings was so old like its been sitting under the light for at least 4 hours the meat was running off the bone neatly cooking until the bone so I took it back and I told the MANAGER VIOLINE TO refund me my money back she told me that she was not doing it because I ordered my wings well done I clearly stated to her and say how why will I order my wings well done I don’t understand that so she ignore me and kept taking everybody else order in front of me she called me a bitch she told me to leave she was not giving me my money back now basically she was very rude and she called me a bitch and say oh I want to be a bitch to her SO she’s going to be a bitch to me that young lady is very unprofessional and the cook was also cleaning up the area and she did not wash your hands she didn’t have on gloves and she continued to make food also everybody there standing outside was very aggravated nasty and disgusted by their service those people need to be shut down literally. management managers in workers are nasty

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Sarge February 27, 2015 at 1:32 pm

Pizza Hut in Fresno California. The one on 1839 w Clinton ave. Worst Pizza Hut and service i have ever received. On feb 26 I order the 2 large 2 topping pizza and breadsticks. One plain with extra cheeses and one with pineapples and jelepeno peppers. First they forgot the breadsticks and 2nd they gave us two pizza with ham and pepperoni on them. When I called back to say they gave us the wrong order. I was told to bring the pizza back to the store myself. I asked to speak to a manager and he claimed he was the manager. I explained to him I have a foot injury so I can’t walk or drive. They made a mistake on their end so they should fix it. He told me there was nothing he could do and i should bring the pizza back to the store myself and hung up on me. I called back right away and another person picked up the phone and I asked to speak to the manager and he claimed he also was the manager. Nothing he could either. So I had a call yellow taxi spend 23$ for the round trip. I take the pizza back and when I got to the store I asked to speak to the manager and the person behind the counter claimed he was the manager. All in all I spoke to 3 managers named 1)Carlos 2)victor 3)Daniel. At that point I just wanted a refund and be on my way. After saying he made the refund but refused to give me my copy of receipt back. This particular store I’d recommend you avoid. Most horrible experience ever. No wonder this franchise is going down the drain. It’s people like those who are dragging this once great food chain down. All he had to do was deliver us the right order. Simple as that.

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erica joyce February 26, 2015 at 10:50 am

I order the 3 cheese stuff crust pizza and some wings and the cookie pizza I placed my order about 6 55 and they said my order will be here at 7 42 so its past 742 so I call them to see where my food is he said he was gonna have the manger call me and I’m waiting for them to call by that time it 8 22 when he shows up with my cold pizza wing and cookie pizza it’s been 3 days and I still haven’t talked to some one about my order I took picture of that hot mess. So I asked the driver why my food is here so late so he tells me where short handed and I don’t know they been like this for months I’m really upset cause this is not the first time this happen so I’m going up there today to fix this and I’m done with pizza hut

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erica joyce February 26, 2015 at 11:29 am

And I just checked my email and they have the nerves to give me bread or cinnamon sticks I’m not happy with that at all ipayed 30 something dollars for them to give me that I want my money back

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Lisamarie Bougouneau February 25, 2015 at 3:06 pm

I had a get together at my house on 02-20-2015. I called and ordered 2 large pizza’s for my guests… I called 3 times trying to find out where my delivery was. I was told by the rep that it was on the way. At this point it was already 10:00 pm, keep in mind the order was placed at 7:32 pm. At 10:55 my order came cold and hard… my order was incorrect they forgot to send my wings… I was told i would receive a refund but nothing was refunded. I am completely upset at this experience and no longer eat at pizza hut after this.

I am still waiting to be contacted by a manager about this issue… Very unhappy customer.

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dana February 24, 2015 at 10:46 pm

I ordered a pizza from the s. High location in columbus ohio and picked up my order andused my debit card. Upon checking my bank i found that the clerk had helped herself to adding a tip to my card without my consent. I am so angry that this person stole from me and who else she has done this too. I informed the manager he offer to give me the money stolen back until i threaten to call police for theft. Do not use the South High St location in columbus Ohio or you may get money charged you didnt know about.

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hopkins February 24, 2015 at 4:06 pm

I order online at pizza Hut all the time I place my order today at 2:19 they stated my order will be delivered at 5:39 I’m like wow really everytime it’s something last time I went pick it up came all the way home they left out my cheese bread I’m really getting sick of them on north market in Louisiana I’ve been calling now for an hr and no answer phone just hangup on me I will be reporting this to the better of business

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Lillie Chaney February 22, 2015 at 11:16 pm

TO WHOM IT MAY CONCERN.MY NAME IS MRS LILLIE CHANEY AND I LIVE AT *** MARTIN AVE. N.E APT ** FORT PAYNE ALABAMA.I ORDER PIZZA FROM PIZZA HUT QUITE A FEW TIMES A MONTH AND EACH AND EVERY TIME MY FOOD IS A HOUR LATE AND ITS COLD.THE SERVICE AT THE PIZZA HUT HERE REALLY NEEDS TO BE REEVALUATED BECAUSE THEY DONT APPEAR TO KNOW WHAT THEY ARE DOING.THERE ARE OTHER PIZZA PLACES IN THIS AREA BUT I WANT PIZZA HUT.I AM SO DISGUSTED WITH HORRIBLE SERVICE THAT SHOULDNT BE BECAUSE I AM BOTH A LOYAL AND FAITHFUL CUSTOMER WHO WOULD RATHER NOT TAKE MY SERVICE ELSEWHERE.THANK YOU FOR YOUR TIME.SINCERELY MRS LILLIE CHANEY 2/22/15

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Roger February 21, 2015 at 3:21 pm

I have been eating Pizza Hut thin-n-crispy pizza for over 45 years. I love it. My maintain complaint is you discontinued the small size years ago. Since I can only eat half of a medium pizza I seldom go there any more. I sure wish they would bring back a small size other than the personal pan. As a senior citizen living on a fixed income, spendings $15 ($13 + tip) for pizza and a drink is not affordable. As a member of the baby boomers group, we grew up eating thin-n-crispy but now it is no longer in our budget. A small thin-n-crispy priced under $10 with a drink and tip would get me back Eating pizza again.

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jennifer lynn February 18, 2015 at 9:19 pm

I am very disappointed in the Northwood plaza off Monroe street in Tallahassee, Florida. My husband and I went to order some pizzas and the guy in the back preparing our pizzas was sick. He was wiping his nose with his hands and still prepared our pizzas. Very disgusting!!! The young cashier was eating pizza and licking his fingers. When my husband asked if he washed his hands he said he couldn’t remember. The store manager refused to give us our money back. We will never go to that location ever again. I would never feed my children food prepared like that. That is a health issue.

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kimberly February 18, 2015 at 8:17 am

I am beyond irritated with the young man that delivered our pizza on Valentines day. Hr was super nice but come to find out.. He added money to his tip. He changed what the $5 to and $8.. I know, big deal $3 but the dishonestly kills me!

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Paul February 16, 2015 at 2:56 pm

I ordered a pizza online on February 16 2015 at the Portsmouth, Ohio store, and was told a 3 &1/2 hour delivery time. Really!!!!! I know we had bad weather coming but not until the next day the roads were dry. Customer service what a joke they were no help canceled the order went to Little Ceasers. FIVE DOLLAR PIZZA HOT AND READY NOT 3 & 1/2 HOUR PIZZA!!!!!! PIZZA HUT SUCKS

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Paul February 16, 2015 at 2:58 pm

February 15 was my order date like to have that corrected.

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Nelson Stewart February 16, 2015 at 1:48 pm

I ordered a pizza today it was a large supreme it looked like a medium I was very disappointed not slot of toppings on it I got tired of bad I called and they told me that it was alarge and that’s the way they make them. Hardly no toppings cold and very soggy . It sucked . And think Iposted 20$ for it . That was At at the pizza hut in troy ny ill never order another pizza from y’all again . I got roped off bad hope you injoy the 20 dollars I spent. I live at 59 5th avenue apartment 1 if talk wanna do anything about it. Call of you want 518285XXXX

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Nelson Stewart February 16, 2015 at 1:50 pm

Sry for the spelling just little mad

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jerry February 11, 2015 at 10:07 pm

I went to eat with my family and we ordered 2 orders of wings, personal pan, cheese sticks and 2 sandwiches. After a 25 minute wait the personal pan arrived along with the sticks. After 10 minutes the wings showed up still raw. 15 minutes the sandwiches showed up and the 10 minutes later the waffle fries showed up cold. There was dirty tables left 15 minutes after the customer left. But on the upside we got to listen to some singing coming from the kitchen. It was better when we still had the old building.

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Monica February 11, 2015 at 6:09 am

I went to pay for my pizza with my husbands credit card and was told because my last name didn’t match his i could not get my pizza. I’ve been using his card for the last 6 months and im a regular. I had to go get my sick husband out of bed so they could see his id. With all of the technology we have, this is the first place in i don’t know how long to ask for my id along with my credit card. I was told it was a policy you had. Not very happy that i had to turn around, waste gas to get my husband, then be given a luke warm pizza. You just lost a great guest. I was won over with your specialties. Won’t be back till you update your equipment.
Sincerely,
Not happy:-(

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common sense February 22, 2015 at 10:11 pm

And when your credit card gets stolen and used you’ll be pissed they didn’t card the person. It’s for your security. It isn’t you. They don’t know if you guys broke up and you’re disgruntled and using his card without consent.

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Fernando Fonseca February 9, 2015 at 8:10 pm

I live in Fort Lauderdale fl I ordered a large pizza with Alfredo sauce,16 bbq wing with extra bbq sause,cinnamon sticks and a 2 liter of brisk tea.I was told I was gonna receive my order in 45 minutes I didn’t receive my order til 2 hours later.then the driver hands me 4 smashed boxes of food no brisk tea and everything was completely cold!!! I called in the morning filled a complaint with the general manager and she apologized and replaced my order today around 4:30 pm and told me she was gonna speak with her night manager and make sure I have anymore issues.when the driver arrives he wasn’t even told that it was a reorder and had to contact the restaurant fine no problem. i finally receive my food and the wings had barely any sause after I asked for extra sause! I end up having to drive up there to speak with the general manager face to face.she lied right to my face about the amount of sauce she put on my wings I was so upset she made me new ones. I leave the store get home to finally get home to sit down with my family and eat and I look at the pizza it had red sause after I specifically explained to the general manager how I wanted the pizza my wife is allergic to red sause so we couldn’t even enjoy the pizza but that’s not it!! I take a bite out of the fresh wings the general manager made personally for me and the drum sticks were all raw and bleeding!!!!!

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dustyrose roy February 9, 2015 at 6:55 pm

Where is my W-2? And who is running Vegas+? 702-467-****. Boulder City has no clue what address they have on file. Local corp office just rings.
Dustyrose Roy 702-467-****

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Lisa Hammell February 4, 2015 at 7:50 pm

Pizza at our local Pizza Hut here in Berne is absolutely horrible. It is always so under cooked the crust is still doughy. It was always the worst when we ordered pan pizza, but tonight we ordered hand tossed and it is still undercooked. The toppings weren’t even warm. Tried to email this comment so it was private, but I see you have apparently either disabled or changed your email so customers can’t contact you with complaints. Maybe you should consider that your sales are going down because of poor customer service not because you need to change your menu.

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Lisa Torio February 3, 2015 at 5:49 pm

Hi my name is Lisa Torio, I am an Event Planner for Toys for Tots – US Marine Corp. Please see attached, we are having a basket raffle for Toys for Tots. All proceeds of the donation will be given to the Children of Toys for Tots. We could all make a difference if we work together. TIN#20-301444

Event Coordinator
Lisa M. Torio
** Shadowlawn Drive
Colonia, NJ 07067

732.406.****

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Mary Ann Prevatte February 2, 2015 at 12:02 pm

I placed an order online at 2:42 p.m. yesterday February 1, 2015 for a 5:30 p.m. pickup. When I arrived at 5:30 pm to pickup my order it was not ready and I was told I would have to come back in 30 minutes. When I returned in 30 minutes, they were out of the hot winds I ordered and asked if they could substitute BBQ wings. I feel like I placed the order far enough ahead of time that it should have been ready when I went to pickup the food. This Pizza Hut is located in Red Springs NC.

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kathy tripler January 31, 2015 at 1:56 pm

My Husband and I stopped at PISSA HUT on our way home from the hospital to get something to eat .Carey ordered a soda I ordered a ice tea .I went to the ladies room and never seen. a bathroom so dirty I mean dirty no toilet paper -no towels dirty toilet was not cleaned in a long time the rim in it was no kidding almost an inch with a ring shit splashed all around it. Let me tell you about the floor that has not been cleaned mopped or wet in a very long time . the vent in the floor had so much dirt in it .was dusty as hell. I left the bathroom by the use of my coat sleave I told my husband get up im not eating in this place. WE left our drinks and went to Denny s . THe Pizza Hutt im talking about is the one on Baltimore pike in Clifton heights. I cant believe people don’t take pride in thre. jobs anymore. I do know what im talking about I cleaned for 34 years for a very well known school district

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Tarah Bowen January 29, 2015 at 10:47 pm

I just love your stuffed crust pizza :)) but I am more of a bread lover you guys should make cheese stuffed bread sticks with garlic butter and Parmesan chees sprinkled over top that would be amazing

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Lisa Lee January 28, 2015 at 9:53 pm

I love Pizza Hut, but I won’t buy any until you pull that new, gross commercial where the guy gets hit in the balls. The rest of the commercial is boring anyway but the idea of connecting eating a pizza with a guys balls? Really disgusting -I suspect had no women on your review committee. Even without that part you wasted your money on that ad firm.

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j January 26, 2015 at 4:30 am

Merced CA location will losing my buisness. I will make sure my family my friends and their family and friends will never return to a pizza hut. The pizza was not good. Was charged for extra toppings without notice when ordered online. And was told that the manager there doesnt care and there is nothing they can do about it whether i spoke with the manager or not.

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Dr. DLH January 18, 2015 at 9:47 pm

Obviously from the dearth of information available on line “corporate Pizza Hut” doesn’t want to hear about it. So I’ll post here.

Tonight I picked up an on-line pizza order at the Piazza Hut in Fayetteville, NY. Staff were pleasant, pizza was OK, BUT the place was absolutely filthy and lacking in maintenance— missing floor tiles, broken counter, stained walls, ceiling, floor, door that didn’t work… UGH! what an ugly image for a big name Pizza firm. There are better options!

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william king January 14, 2015 at 7:56 pm

I will totally never support of purchase pizza hut ever again. I attempted tonight to order delivery to my home at 7:05pm. But the store call me back to tell me that they can’t deliver to my address at this time. So basically the option on delivery to my address is faslehood. Cause i live in a pro dominant black neighborhood my money of delivery access is no good. So i call the customer service number to make a complaint. And basically the operator tell me that the store has the option to refuse to deliver to certain areas. So im now so my money no good cause i live in a black neighborhood. The operator tell me its for the safety of the driver. Im like really so cause i don’t live in a good neighborhood i can’t get delivery. So people don’t get rob or attack in good neighborhoods? People get robbed everywhere yes or no? So the heck with pizza hut all black white or whatever creed you are and living in a bad neighborhood should not do business with pizza hut also cause of this flat out discrimination of which delivery area is safe and which are not.

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Johnathan Gentry January 18, 2015 at 4:27 pm

Why blame Pizza Hut. If you live in a crime infested area of the city, do you think people who carry money will deliver to your house? The problem is with your community and your ‘expectance’ that delivery will be made to your house is that blacks would much rather complain about something that try to change it.
Go out and fix your community so it isn’t such a shit hole and maybe your life will improve or move away from the cesspool you live in and maybe your life will be better but don’t blame the problem on Pizza Hut, blame it on your neighborhood then do something about it! Learn to be a REAL black person!!!

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Law student415 February 4, 2015 at 3:50 am

Johnathan Gentry, you need help. Please go back to school or get a refund, you are the epitome of what is wrong with our society today.

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JEANA BEASLEY January 9, 2015 at 8:14 pm

I ORDERED A PIZZA ON WEDNESDAY NIGHT AROUND 7:50PM ON JANUARY 7.2015 AND I ASKED FOR A LARGE PEPPERONI AND CHEESE PIZZA CUT IN SQUARES(I REPEATED THIS TWICE TO THE AGENT AND SHE REPEATED IT BACK TO ME) WITH HE jalapeno peppers ON THE SIDE, THE PERSON TAKING MY ORDER BY THE NAME OF WENDY (CLAIMED SHE WAS A MANAGER) TOOK THE ORDER AND TOLD ME THAT MY ORDER WILL TAKE AN HOUR I WAS FIND WITH THAT. SHE CALLED BACK MAYBE 15-20 MINUTES AFTERWARDS AND SAID “THEY COULD NOT PUT jalapeno peppers ON THE SIDE” AND GAVE ME THE REASON WHY I SAID OK WELL PUT THE jalapeno pepperS ON FOUR SLICES OF MY PIZZA SHE THEN STATED THE PIZZA WAS ALREADY GONE. MY ISSUE IS WHY DIDN’T WENDY THE AGENT CALL ME TO LET ME KNOW BEFORE ABOUT THE jalapeno peppers BEFORE MY PIZZA LEFT THE STORE? ALSO WHEN MY PIZZA ARRIVED IT WAS NOT CUT IN SQUARES, SO I CALLED THE STORE AND WENDY ANSWERED AGAIN AND I GAVE HER MY CONCERN THERE WAS NO EMPATHY AND THE AGENT SAID TO ME WELL CANT YOU STILL EAT THE PIZZA “VERY RUDE.” EVERY TIME I TRIED TO TALK WENDY TALKED OVER ME AND WOULDN’T ALLOW ME TO SPEAK. I EXPLAINED TO THE AGENT YES I CAN EAT MY PIZZA BUT I WANT WHAT I ORDERED AND ITS MY MONEY THAT IS BEING SPENT SO SHE NEEDS TO SHOW MORE CONCERN AND EMPATHY SHE CONTINUED TO BE RUDE AND NASTY AND SHOWED ME SHE DIDN’T CARE. MY PIZZA WAS 16.00 AND I TIPPED THE DRIVER, SO I SPENT 20.00 WITH A COMPANY THAT SHOWED ME THAT THEY DO NOT CARE ABOUT THEIR CUSTOMERS. I REALLY DIDN’T APPRECIATE THE DISRESPECT AND IT IS NOT ABOUT THE MONEY ITS ABOUT HOW WENDY TREATED ME. SHE ALSO PLACED ANOTHER YOUNG LADY ON THE PHONE BY THE NAME OF MISTY SHE SHOWED A LITTLE EMPATHY AND SHE WASN’T DISRESPECTFUL BUT SHE DIDN’T SHOW THAT SHE CARED IT WAS LIKE SHE JUST WANTED ME OFF THE PHONE.

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william king January 14, 2015 at 7:58 pm

I feel you cause i was just told i can’t have pizza delivered to my house because basically i live in a bad neighborhood. So really? Im done with pizza hut forever.

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hannah February 4, 2015 at 1:55 pm

YOU ARE AN IDIOT. just sayin. the driver has the right to refuse any delivery due to safety concerns.

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Kristen January 7, 2015 at 7:25 pm

I ordered a pizza at 4:09 pm on ianuary 7th, asked for it to be delivered by 530 due to making it home on time on my part. I then proceeded to wait until 6pm once i got home the order had not arrived. I. Called the Kalamazoo (westnedge) store and the guy who anwsered the phone said he remembered making the order and sending it out for delivery. When he reached the delivery guy he was told the order was “lost” so all the guy who anwsered the call did was refund the original cost of $35 and recharge my credit card $25 and send out a supposed fresh order; the new order was cold. Being i waited over an hour for my pizza to be delived and had to make food do to low blood sugar, i feel that a $10 discount on a $35 order is not justifiable.

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Aurora Lights January 5, 2015 at 3:35 pm

I ordered two large pizzas from the Pizza Hut on silverspring rd, Milwaukee. However, one did not have what I specifically ordered. I went back and had them remake it and saw that the employee did not wash her hands while handling pizza preparations. She was handling other things like receipts, pens etc… And just went straight to making my pizza with her bare hands and LONG fingernails that she allocated to spread the cheese and meat on my pizza (vomit)! I confronted her about washing her hands and even using gloves bc she has LONG fingernails and she said that Pizza Hut doesn’t require her to wear gloves bc the heat will eventually kill the germs… Seriously!!!??? Not even washing your hands before preparing my pizza plus using your nails to spread the ingredients on???? Pizza hut needs to give their employees better training on handling food sanitation!!!

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Eric January 4, 2015 at 9:39 pm

Your branch at 35th Ave SW in Seattle is the worst and extremely mismanaged. It has been almost a year and I will never order from there again. I will also be posting on the West Seattle Blog and alerting all of my friends. Strike 1: My roommate preordered many pizzas for a fantasy draft. The order got lost. Strike 2: I ordered a pizza and wings one night. After 75 minutes, no delivery – yet you raised your delivery fee significantly. I canceled the order and placed one elsewhere. Strike 3: I received the wrong pizza order tonight, after giving you the benefit of the doubt again! When I called and spoke with the Manager, I requested an extra 8 wings with the correct delivery. She said no. I returned the complete uneaten WRONG pizza, with the follwup delivery driver. He didn’t want to take it! I’m done. You can spend millions of dollars on your new menu and advertising. I don’t care! There are local businesses that I can rely on and support.

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William Unger Jr January 3, 2015 at 12:13 pm

i have a problom with your web site. we tried to order one of your box deals for $19.99 where it says and i quote ” 2 medium pizzas wings and your choice of bread sticks.” What it doesnt say is the pizzas are suppose to be 1 topping only for $19.99. When I ordered and it came to over $34 i called my local pizza hut and asked why it is so much. That is when I found out that the pizza is only suppose to be 1 topping. So in conclustion it is called FALSE ADVERTISING. fix it

A Very Unhappy Costumer.

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Rodney Johnson January 2, 2015 at 10:21 pm

Jan 2, 2015

On Jan 1, 2015, I placed a call in order to Pizza Hut in Chester, Via. Jefferson Davis Hwy location. I had a coupon from retaimenot for a free large two topping pizza. I put an order in for 2 large pizzas but didn’t see how to enter the coupon code. I called the location for help and a female answered the phone and said when I come in to pick up let the person at the register know so they can take the coupon and give me credit. When I got there, the person at the register did not know how to enter the coupon code so he called the person in charge. The person in charge was a male and said there is no way at all they can help me. He asked who did I speak with and I told him a female. He didn’t try to accommodate me in any way. I had to pay for both pizzas even though I showed him the coupon code on my on the website. Then when I got home to my wife and kids who were waiting for new years dinner, the pizza was very poorly made. Many slices didn’t have cheese at all. Maybe they were trying to save on the cheese and source. Not goog service at all. Rodney Johnson

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priscilla gonzalez January 2, 2015 at 12:56 am

I called to place an order to the pizza hut off 410 and hwy 90 at 9:55pm. I ordered two large pizzas w/ crazy bread and a pepsi over the ph I was given a total of $27.15 not only was I charged $29.00 the order did not get delivered. When I called to check status on my order the location was closed. I do not appreciate the poor customer service nor did they inform me they would be closing but they were quick to withdraw my payment. This happened to my mom she may let it go but I will not especially if they just taking money.

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TARA ROBERTS January 1, 2015 at 2:47 pm

My daughter & I came to Pizza Hut on Blackstock Rd, Spartanburg, SC today simply because Pizza Inn was closed. We normally don’t come here Even though it is much closer than Pizza Inn simply bc the service is always unbelievably slow. There were only two other parties in the dining room & it took 5 mins for a server to even come to the table to take the order. 15 mins later, we had to ask THREE times for the salad, then another 15 mins for the food to come.. Then when speaking to the manager, she basically told us how they were “short staffed, a 15 pizza order before hand, etc”. NOT THE CUSTOMERS PROBLEM!! The other one on Asheville Hwy is no better! It’s a good thing they deliver!!

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Cissy Foster December 31, 2014 at 8:10 pm

We live in Myrtle Beach, SC, across the street from the Pizza Hut at 7601 N Kings Hwy. We have had some unpleasant experiences at this location but due to convenience, we continue to give them our business. Tonight was a pleasant surprise. Long story short, there is a new manager, Andrew

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Jerry Sutter December 29, 2014 at 2:48 pm

We just moved into our home in Lake Haines, Florida and found the local Pizza Hut. We have been Pizza Hut patrons for many years. We anxiously went onto the Pizza Hut at 127 W. Hinson Street, Haines City, Florida. It was 1:15 when we entered and asked the girl at the counter if we were to set ourselves. She said are you here for the buffet, we replied that we were. A person across the restaurant, the manager, was at a computer and said very sarcastically “The buffet is over with”. The girl at the counter stiffen up and said that it ends at 1:30. His sarcastic reply and body language was way more than my wife and I wanted to accept and we left the store. We are not going to patronize this Pizza Hut with that kind of employee attitude. We generally get four to six pizzas a month as carry out and visit the restaurant once or twice a month. Thought you should know what is going on in one of establishments. Thank You

Jerry Sutter

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michElle moore December 29, 2014 at 1:42 pm

All I have to say is that I work for a secret shopper company and the store on houston on veterans failed at customer service… I will never go back and and the sad thing is the manager was the worst of all…. I took my money to pappa johns pizza where the manager gave me a discount for the extra gas I had to waste and apologized for the horrible experience I had a pizza hut… and the worst of all the Manger told me it doesn’t matter if I complain the only thing he is going to be told is to give us a free pizza…the manager frank was so rude he told my husband to get the fuck out his store and threw his money down… how about that for customer service…..I can’t wait to hear the excuse they make for him…he represent your brand and it’s sad as mucmuch money as I spent at this location is sad for the lack of respect… I’m so over this company…

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