Pizza Hut Corporate Office

Pizza Hut Corporate Office Address

Yum! Brands, Inc.
1441 Gardiner Ln
Louisville, KY 40213

Contact Pizza Hut

Phone Number: (502) 874-8300
Fax Number: (502) 874-8323
Website: http://www.pizzahut.com
Email: Email Pizza Hut

Executives

CEO: David C. Novak
CFO: Patrick Grismer
COO: Emil Brolick

Pizza Hut History

Pizza Hut was founded by brothers Dan and Frank Carney in 1958 in Wichita, Kansas.  The brothers borrowed $600 from their mother and opened a small restaurant in downtown Wichita.

In 1959, the first franchise opened in Topeka.

The business grew quickly in the 60s through aggressive marketing.  By 1966, there were 145 franchise locations.

In 1972, Pizza Hut went public and rapid growth continued.  The company merged with Pepsi in 1977 and became a division of the soft drink company.

In 1986, the 5000th franchise was opened.

In 1994, growth finally began to slow.  In 1997, Pepsi packaged all their restaurant holdings which included Pizza Hut, KFC and Taco Bell and spun them off as Yum! Brands.

There are currently over 11,000 Pizza Hut locations operating under Yum! Brands worldwide.  The Pizza Hut corporate office is located in Louisville, Kentucky.

{ 289 comments… read them below or add one }

Lisa Lee January 28, 2015 at 9:53 pm

I love Pizza Hut, but I won’t buy any until you pull that new, gross commercial where the guy gets hit in the balls. The rest of the commercial is boring anyway but the idea of connecting eating a pizza with a guys balls? Really disgusting -I suspect had no women on your review committee. Even without that part you wasted your money on that ad firm.

Reply

j January 26, 2015 at 4:30 am

Merced CA location will losing my buisness. I will make sure my family my friends and their family and friends will never return to a pizza hut. The pizza was not good. Was charged for extra toppings without notice when ordered online. And was told that the manager there doesnt care and there is nothing they can do about it whether i spoke with the manager or not.

Reply

Dr. DLH January 18, 2015 at 9:47 pm

Obviously from the dearth of information available on line “corporate Pizza Hut” doesn’t want to hear about it. So I’ll post here.

Tonight I picked up an on-line pizza order at the Piazza Hut in Fayetteville, NY. Staff were pleasant, pizza was OK, BUT the place was absolutely filthy and lacking in maintenance— missing floor tiles, broken counter, stained walls, ceiling, floor, door that didn’t work… UGH! what an ugly image for a big name Pizza firm. There are better options!

Reply

william king January 14, 2015 at 7:56 pm

I will totally never support of purchase pizza hut ever again. I attempted tonight to order delivery to my home at 7:05pm. But the store call me back to tell me that they can’t deliver to my address at this time. So basically the option on delivery to my address is faslehood. Cause i live in a pro dominant black neighborhood my money of delivery access is no good. So i call the customer service number to make a complaint. And basically the operator tell me that the store has the option to refuse to deliver to certain areas. So im now so my money no good cause i live in a black neighborhood. The operator tell me its for the safety of the driver. Im like really so cause i don’t live in a good neighborhood i can’t get delivery. So people don’t get rob or attack in good neighborhoods? People get robbed everywhere yes or no? So the heck with pizza hut all black white or whatever creed you are and living in a bad neighborhood should not do business with pizza hut also cause of this flat out discrimination of which delivery area is safe and which are not.

Reply

Johnathan Gentry January 18, 2015 at 4:27 pm

Why blame Pizza Hut. If you live in a crime infested area of the city, do you think people who carry money will deliver to your house? The problem is with your community and your ‘expectance’ that delivery will be made to your house is that blacks would much rather complain about something that try to change it.
Go out and fix your community so it isn’t such a shit hole and maybe your life will improve or move away from the cesspool you live in and maybe your life will be better but don’t blame the problem on Pizza Hut, blame it on your neighborhood then do something about it! Learn to be a REAL black person!!!

Reply

JEANA BEASLEY January 9, 2015 at 8:14 pm

I ORDERED A PIZZA ON WEDNESDAY NIGHT AROUND 7:50PM ON JANUARY 7.2015 AND I ASKED FOR A LARGE PEPPERONI AND CHEESE PIZZA CUT IN SQUARES(I REPEATED THIS TWICE TO THE AGENT AND SHE REPEATED IT BACK TO ME) WITH HE jalapeno peppers ON THE SIDE, THE PERSON TAKING MY ORDER BY THE NAME OF WENDY (CLAIMED SHE WAS A MANAGER) TOOK THE ORDER AND TOLD ME THAT MY ORDER WILL TAKE AN HOUR I WAS FIND WITH THAT. SHE CALLED BACK MAYBE 15-20 MINUTES AFTERWARDS AND SAID “THEY COULD NOT PUT jalapeno peppers ON THE SIDE” AND GAVE ME THE REASON WHY I SAID OK WELL PUT THE jalapeno pepperS ON FOUR SLICES OF MY PIZZA SHE THEN STATED THE PIZZA WAS ALREADY GONE. MY ISSUE IS WHY DIDN’T WENDY THE AGENT CALL ME TO LET ME KNOW BEFORE ABOUT THE jalapeno peppers BEFORE MY PIZZA LEFT THE STORE? ALSO WHEN MY PIZZA ARRIVED IT WAS NOT CUT IN SQUARES, SO I CALLED THE STORE AND WENDY ANSWERED AGAIN AND I GAVE HER MY CONCERN THERE WAS NO EMPATHY AND THE AGENT SAID TO ME WELL CANT YOU STILL EAT THE PIZZA “VERY RUDE.” EVERY TIME I TRIED TO TALK WENDY TALKED OVER ME AND WOULDN’T ALLOW ME TO SPEAK. I EXPLAINED TO THE AGENT YES I CAN EAT MY PIZZA BUT I WANT WHAT I ORDERED AND ITS MY MONEY THAT IS BEING SPENT SO SHE NEEDS TO SHOW MORE CONCERN AND EMPATHY SHE CONTINUED TO BE RUDE AND NASTY AND SHOWED ME SHE DIDN’T CARE. MY PIZZA WAS 16.00 AND I TIPPED THE DRIVER, SO I SPENT 20.00 WITH A COMPANY THAT SHOWED ME THAT THEY DO NOT CARE ABOUT THEIR CUSTOMERS. I REALLY DIDN’T APPRECIATE THE DISRESPECT AND IT IS NOT ABOUT THE MONEY ITS ABOUT HOW WENDY TREATED ME. SHE ALSO PLACED ANOTHER YOUNG LADY ON THE PHONE BY THE NAME OF MISTY SHE SHOWED A LITTLE EMPATHY AND SHE WASN’T DISRESPECTFUL BUT SHE DIDN’T SHOW THAT SHE CARED IT WAS LIKE SHE JUST WANTED ME OFF THE PHONE.

Reply

william king January 14, 2015 at 7:58 pm

I feel you cause i was just told i can’t have pizza delivered to my house because basically i live in a bad neighborhood. So really? Im done with pizza hut forever.

Reply

Kristen January 7, 2015 at 7:25 pm

I ordered a pizza at 4:09 pm on ianuary 7th, asked for it to be delivered by 530 due to making it home on time on my part. I then proceeded to wait until 6pm once i got home the order had not arrived. I. Called the Kalamazoo (westnedge) store and the guy who anwsered the phone said he remembered making the order and sending it out for delivery. When he reached the delivery guy he was told the order was “lost” so all the guy who anwsered the call did was refund the original cost of $35 and recharge my credit card $25 and send out a supposed fresh order; the new order was cold. Being i waited over an hour for my pizza to be delived and had to make food do to low blood sugar, i feel that a $10 discount on a $35 order is not justifiable.

Reply

Aurora Lights January 5, 2015 at 3:35 pm

I ordered two large pizzas from the Pizza Hut on silverspring rd, Milwaukee. However, one did not have what I specifically ordered. I went back and had them remake it and saw that the employee did not wash her hands while handling pizza preparations. She was handling other things like receipts, pens etc… And just went straight to making my pizza with her bare hands and LONG fingernails that she allocated to spread the cheese and meat on my pizza (vomit)! I confronted her about washing her hands and even using gloves bc she has LONG fingernails and she said that Pizza Hut doesn’t require her to wear gloves bc the heat will eventually kill the germs… Seriously!!!??? Not even washing your hands before preparing my pizza plus using your nails to spread the ingredients on???? Pizza hut needs to give their employees better training on handling food sanitation!!!

Reply

Eric January 4, 2015 at 9:39 pm

Your branch at 35th Ave SW in Seattle is the worst and extremely mismanaged. It has been almost a year and I will never order from there again. I will also be posting on the West Seattle Blog and alerting all of my friends. Strike 1: My roommate preordered many pizzas for a fantasy draft. The order got lost. Strike 2: I ordered a pizza and wings one night. After 75 minutes, no delivery – yet you raised your delivery fee significantly. I canceled the order and placed one elsewhere. Strike 3: I received the wrong pizza order tonight, after giving you the benefit of the doubt again! When I called and spoke with the Manager, I requested an extra 8 wings with the correct delivery. She said no. I returned the complete uneaten WRONG pizza, with the follwup delivery driver. He didn’t want to take it! I’m done. You can spend millions of dollars on your new menu and advertising. I don’t care! There are local businesses that I can rely on and support.

Reply

William Unger Jr January 3, 2015 at 12:13 pm

i have a problom with your web site. we tried to order one of your box deals for $19.99 where it says and i quote ” 2 medium pizzas wings and your choice of bread sticks.” What it doesnt say is the pizzas are suppose to be 1 topping only for $19.99. When I ordered and it came to over $34 i called my local pizza hut and asked why it is so much. That is when I found out that the pizza is only suppose to be 1 topping. So in conclustion it is called FALSE ADVERTISING. fix it

A Very Unhappy Costumer.

Reply

Rodney Johnson January 2, 2015 at 10:21 pm

Jan 2, 2015

On Jan 1, 2015, I placed a call in order to Pizza Hut in Chester, Via. Jefferson Davis Hwy location. I had a coupon from retaimenot for a free large two topping pizza. I put an order in for 2 large pizzas but didn’t see how to enter the coupon code. I called the location for help and a female answered the phone and said when I come in to pick up let the person at the register know so they can take the coupon and give me credit. When I got there, the person at the register did not know how to enter the coupon code so he called the person in charge. The person in charge was a male and said there is no way at all they can help me. He asked who did I speak with and I told him a female. He didn’t try to accommodate me in any way. I had to pay for both pizzas even though I showed him the coupon code on my on the website. Then when I got home to my wife and kids who were waiting for new years dinner, the pizza was very poorly made. Many slices didn’t have cheese at all. Maybe they were trying to save on the cheese and source. Not goog service at all. Rodney Johnson

Reply

priscilla gonzalez January 2, 2015 at 12:56 am

I called to place an order to the pizza hut off 410 and hwy 90 at 9:55pm. I ordered two large pizzas w/ crazy bread and a pepsi over the ph I was given a total of $27.15 not only was I charged $29.00 the order did not get delivered. When I called to check status on my order the location was closed. I do not appreciate the poor customer service nor did they inform me they would be closing but they were quick to withdraw my payment. This happened to my mom she may let it go but I will not especially if they just taking money.

Reply

TARA ROBERTS January 1, 2015 at 2:47 pm

My daughter & I came to Pizza Hut on Blackstock Rd, Spartanburg, SC today simply because Pizza Inn was closed. We normally don’t come here Even though it is much closer than Pizza Inn simply bc the service is always unbelievably slow. There were only two other parties in the dining room & it took 5 mins for a server to even come to the table to take the order. 15 mins later, we had to ask THREE times for the salad, then another 15 mins for the food to come.. Then when speaking to the manager, she basically told us how they were “short staffed, a 15 pizza order before hand, etc”. NOT THE CUSTOMERS PROBLEM!! The other one on Asheville Hwy is no better! It’s a good thing they deliver!!

Reply

Cissy Foster December 31, 2014 at 8:10 pm

We live in Myrtle Beach, SC, across the street from the Pizza Hut at 7601 N Kings Hwy. We have had some unpleasant experiences at this location but due to convenience, we continue to give them our business. Tonight was a pleasant surprise. Long story short, there is a new manager, Andrew

Reply

Jerry Sutter December 29, 2014 at 2:48 pm

We just moved into our home in Lake Haines, Florida and found the local Pizza Hut. We have been Pizza Hut patrons for many years. We anxiously went onto the Pizza Hut at 127 W. Hinson Street, Haines City, Florida. It was 1:15 when we entered and asked the girl at the counter if we were to set ourselves. She said are you here for the buffet, we replied that we were. A person across the restaurant, the manager, was at a computer and said very sarcastically “The buffet is over with”. The girl at the counter stiffen up and said that it ends at 1:30. His sarcastic reply and body language was way more than my wife and I wanted to accept and we left the store. We are not going to patronize this Pizza Hut with that kind of employee attitude. We generally get four to six pizzas a month as carry out and visit the restaurant once or twice a month. Thought you should know what is going on in one of establishments. Thank You

Jerry Sutter

Reply

michElle moore December 29, 2014 at 1:42 pm

All I have to say is that I work for a secret shopper company and the store on houston on veterans failed at customer service… I will never go back and and the sad thing is the manager was the worst of all…. I took my money to pappa johns pizza where the manager gave me a discount for the extra gas I had to waste and apologized for the horrible experience I had a pizza hut… and the worst of all the Manger told me it doesn’t matter if I complain the only thing he is going to be told is to give us a free pizza…the manager frank was so rude he told my husband to get the fuck out his store and threw his money down… how about that for customer service…..I can’t wait to hear the excuse they make for him…he represent your brand and it’s sad as mucmuch money as I spent at this location is sad for the lack of respect… I’m so over this company…

Reply

Leave a Comment

Want to make sure Pizza Hut sees your comment or complaint?

Share your experience to get more attention:

Previous post:

Next post: