Jenn-Air Corporate Office - Corporate Office HQ

Jenn-Air Corporate Office

How would you rate your experience with Jenn-Air ?

[Total: 3    Average: 3.3/5]

Jenn-Air Corporate Office Address

Jenn-Air Corporation
553 Benson Road
Benton Harbor, Michigan 49022

Contact Jenn-Air

Phone Number: (269) 923-3387
Fax Number: (269) 923-5342
Email: Email Jenn-Air

Jenn-Air Facts

Date Founded:
Founding Location:
Number of Employees:

Jenn-Air Executives

CEO: George C. Moore
CFO: Steven J. Klyn
COO: Arthur B. Learmonth

Jenn-Air History

Jenn-Air was founded in 1947 by Louis Jenn in Indianapolis, Indiana. The company originally began making industrial, then consumer fans, but today is one of the largest manufacturers of household appliances in the world.

The company invented a cook top range with a fan that brought hot air and grease fumes up into an outside flu in 1961. After this, the company expanded its product line to include many other kitchen appliances including microwave ovens, dishwashers, refrigerators, stoves and stove tops, as well as small appliances, such as blenders and mixers, even outdoor grills.

As of 2006, the company operates as a subsidiary of Whirlpool. Headquarters are located in Benton Harbor, Michigan, with manufacturing plants located in several US states.

Jenn-Air FAQs

Question 1: What is the phone number for Jenn-Air?
Answer 1: The phone number for Jenn-Air is (269) 923-3387.

Question 2: Who is the CEO of Jenn-Air?
Answer 2: The CEO of Jenn-Air is George C. Moore.

Question 3: Who founded Jenn-Air?
Answer 3: Jenn-Air was founded by in .

{ 7 comments… read them below or add one }

Kenneth R. Tobias March 18, 2019 at 5:26 pm

Wow! And I thought that I was the only customer with a complaint! Log on to this…

Ken T.


vivian marra December 26, 2018 at 11:17 am

I need some help. I currently have Jenn-Aire refrigerator, model #JSK2697KEY. I had workers in my house who shattered the bottom black glass panel on the freezer door. I cannot find a replacement part. Can you help?
I really love my refrigerator and would rather not replace it. I can’t find anything on the market which is comparable.


vivian marra January 22, 2019 at 9:01 am

I sent a note to Corporate office on 12/26 and have not received a reply. I need help with a replacement part . model #JSK2697KEY side by side. need glass for bottom part of freezer door.


billy August 16, 2018 at 6:13 pm

purchase a jenn air French door refrigerator 2 1/2 -3 years ago.having ice build up in freezer .jenn air place a service call with asi to fix problem. same problem came back in about 2-3 weeks called again and jenn air place service again with asi. repairman called and said that door need to be replace.asked if it could be defrost heater and he said he checked it last time and that was not true did not take door off and drawers out to get to defrost heater.BUYER BEWARE OF asi and jenn air refrigerator.known problem with ice building up in freezer with no solution or help


Unhappy Jenn-Air Customer April 22, 2018 at 5:35 pm

Good Afternoon,

My experience with Jenn Air has been horrible. I purchased an $8,500.00 fridge in March 2017 which took multiple calls requesting the replacement of manufacturing defect and damaged parts, an authorized dealer (Frog Pad) who invited former inmates to install and damage my fridge, took 6 months for Jenn Air to finally just replace the fridge since the front panel was ordered twice and never arrived and the new fridge has scrathes on the inside of black paint which the new authorized dealer (Wilson AC and Appliance) never came back to repair. Then, I purchase a new Jenn Air microwave in October 2017. I am still waiting for a trim kit which is not damaged on all 4 sides. JB Hunt and I have ordered this part 4 times with the same damaged areas. Once again, I have called and emailed Jenn Air multiple times with zero follow-up or resolution (January Immer – Training/Customer Care – I have called her numerous times over weeks and left messages to finally receive one call back with the response that she is traveling and working on issue – Newsflash – I travel globally and respond about real-time to my phone calls and return calls within hours to a customer). Its funny, Jenn Air customer care responded to stating that I have a Whirlpool Microwave and not a Jenn Air microwave even after I sent pictures twice. Jenn-Air acts like an Apple or Kohler, but is more like a Wal-Mart of appliances with communication, technology, quality and manufacturing.


Dissatisfied Jenn Air Customer


SANG IL LEE March 16, 2018 at 1:41 pm

I need replacement of Jenn -Air Cooktop Black 36″ ID number JEC8536ADB Serial Number 13714303LR cutout 35 5/16, 21 1/2

Please advise me new product could use on same area.

Sang Lee


Eileen Geoghan November 2, 2017 at 8:24 pm

I purchased a Jenn Air dual fuel stove model JDS1450DS0, serial number R50410521 date02-18-15.

Bottom line not at all a satisfied customer. The latest part of this unending drama is the oven won’t work., before that, the timer kept going off. The manual gives wrong information. Saying to turn off the range at the breaker box for a minute, it “should “ be an hour. I am able to supple you with the paper work for the stove repairs.
I want a prorated refund for the inconvenience of this stove for the purchase of a different make and manufacturer. While there are some features I do like, but overall not what I expected.

My phone number is1 (609) 737-XXXXX or my cell is 1(609)638-XXXXX. It was today the oven didn’t work, yesterday it was the timer kept running.


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