IHOP Corporate Office

IHOP Corporate Office Address

IHOP
450 N Brand Blvd 7th Floor
Glendale, CA 91203

Contact IHOP

Phone Number: (818) 240-6055
Fax Number: (818) 637-3131
Website: http://www.ihop.com
Email: Email IHOP

Executives

CEO: Julia A. Stewart
CFO: Thomas W. Emrey
COO: Mike Archer

IHOP History

International House of Pancakes or IHOP for short, was founded in 1958 by Al and Jerry Lapin.  The first location was in Toluca Lake, California.

In 1960, the company begins franchising and in 1961 the company goes public.

In 1973, the acronym IHOP is introduced in their marketing for the first time.

In 1985, the Rooty Tooty Fresh N’ Fruity is introduced.

In 1992, the 500th IHOP location opens.  In 2001, the 1000th IHOP location opens.

In 2007, IHOP’s parent company DineEquity successful acquires the Applebee’s chain of restaurants.

Today, IHOP operates over 1500 restaurants in the US, mostly franchises.

{ 284 comments… read them below or add one }

Unknown April 22, 2015 at 9:29 am

My family visited the ihop in Destiny Mall – Syracuse NY . The server was a male that was wearing a managers tag but come to find out he was NOT a manager at all. He brings the drinks out and my wife’s mug was dirty so she asked for another one ,then he walks over and starts talking to other servers so my wife walks over and asked him for a mug and he says to her he was doing something (talking) so then he brings another mug puts it on the table and says “here i washed it myself” and that was the last time we saw him for now . Then we get our food well at least most of it never got 2 orders of crispy hash browns that we ordered.fast forward to end of meal when we were all done with all our food and still no hash browns so then the male “manager” server comes to put the bill on the table and we tell him how we never got our hash browns and he then says to my wife in the middle of the restaurant she was RUDE when she asked for another mug. Totally unacceptable of course i told him get away from me and get the real manager,manager was ok but his demeanor was like ok so yes he said sorry and it wasn”t right. then he took 50% off the bill Wow such a deal (not ) they should have paid me that most terrible service we have ever had at a restaurant.

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Dee Sheehan April 21, 2015 at 10:22 pm

On April 17, 2015 My husband, 2 year old granddaughter and myself went to IHOP at 47 Faunce Corner Road, N. Dartmouth, MA. We gave our name when we arrived and were told that there was a 10 minute wait. We waited and waited and then I started seeing people being seated that came way after us. So our 10 minute wait turned into a 25 minute wait and when we went to the desk we saw our name was crossed off as well as ten names after us. They never called our names and we were sitting right there and would have heard them. They told us that they would sit us next and they did. We ordered our food and waited and waited again. We were told that the kitchen was backed up. When our order came, it was wrong and we had to wait again and by then our 2 year old grandchild was getting antsy and we couldn’t enjoy our food at all. Very disappointing with the service.

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larry April 21, 2015 at 7:09 am

store #3357 very bad experience at IHOP in New York City on 14th Street between 2nd and 3rd Avenue the manager Puerto Rican bitch told me and my friend we have to sit where she tell us to sit and not with my friends this is at 4:05 a.m. Tuesday morning and my server said thats fucked up what she’s doing and everybody else that works there that know me,the manager see told me to look at the bottom of the menu I don’t have to serve you you could only do take out now and that was fucked up and you the manager I believe she was drinking that night because everyone else that work there said that was wrong for her to do that, since when do you not set with your own friends she needs to be fired… I need to take further action on this

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Becky April 17, 2015 at 2:57 am

Hi my name is Becky and I worked at the IHOP in Bend, Oregon for about 5 months. My employment was terminated, but I am so glad it was. Working at IHOP was by far the most disgusting experience I have ever encountered. If you’re looking for illness, cheap labor, and passive aggressive attitude, this is the job for you! The entire time I worked, I was sick. The restaurant is so filthy because of the poorly working dishwasher, small amount of cleaning solution, and cheap hand soap; there’s germs flying off every wall. I thought in my time of employment I was experiencing serious allergies but it was only the disheveled environment. My managers name was MELISSA SANCHEZ. Melissa performed illegal acts while working. Exceeding labor laws when it came to employees who did not speak fluent English. I even witnessed Melissa standing outside smoking a cigarette while making the elderly Spanish only speaking service assistant deck scrub the garbage residue off the sidewalk in below freezing temperatures. Melissa also felt below certain employees who were above her age range. These employees that she felt below of included servers. These servers took their smoke breaks when wanted, never followed any rules or policies, just collected their tips and went home. This IHOP of Bend Oregon specifically had poor service, bad food, unsanitary machinery, and drug abusive- illiterate, “rude, and snotty” managers. With my lawsuit in action it will be for under compensation, harassment, menacing.
Reason(s) being:
In my time of employment I was abused. Scheduling was never with consistency, some weeks I would have 30-40 hours. Others I would have 12-20 hours. None of the additional scheduling was ever under my granted permission. Also, requiring all employees to work Christmas/Thanksgiving/New Years without additional compensation is almost non existent in the 2015 American workforce.
Also in my time of employment I was bullied. MELLISSA SANCHEZ would personally scream and shout and put her fingers in my face and tell myself that I am “worthless and lazy”. Melissa also called myself names such as “Fuck-face” “Faggot” and “Queer”. Again ILLEGAL action.
Even in my attempts of Management Notification to the district manager,
LONI ANDERSON she would not respond to my phone calls, emails, or text messages. Leaving me no choice but to express how I felt and be bullied, belittled, and pay cut because of my vocal expression of my feelings towards my work environment.
And finally menacing,
MELISSA SANCHEZ withheld my paycheck after my time of employment. Also providing false information for means if termination on my final “employee notification”.
For weeks after my employment MELISSA SANCHEZ would call my personal cell phone leaving vulgar messages that had to do with my sexuality, religion, and skin color. At my new job weeks following my employment at IHOP of Bend Oregon, MELISSA SANCHEZ would leave hand written notes on my car. These notes would say, “Kill yourself” and “It wont stop”
MELISSA SANCHEZ also broke the law by calling my new place of employment and expressing her feelings about myself and work history.

IHOP should be not supported by any American I know. For reasons JUST like this.

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Manny Moreyra April 16, 2015 at 10:36 am

Bad experiences in IHOP waiting for 20 minutes to order no one ask if I want anything to drink on 1001 white plains rd in Bronx Ny

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Ashley April 13, 2015 at 10:35 pm

I would like to file a complaint on Sebastian at the IHOP location on 408 E. Bears Ave. Tampa, FL 33613. My friend and I have had three separate occasions where the service was very unprofessional. The first time he came and sat down with my friend and I and began to talk about his son and how he looked like him we had to ask for a different server because he was being so obnoxious. The second time he seated us with our menus and then disappeared outside he then came back and sat down again at the table across from us after 30 mintues of waiting for him he did not even ask us what we wanted to drink. We then began to pack up our stuff and he noticed and then jumped up and asked were we ready to order we just quietly left. The third time which was this past Sunday he was our server once again and he sat us down and took order and then on his way back to our table with our drinks as we were on our phones he says to us “y’all don’t have to text me I’m standing right here”. He made several comments like this and we just remained quiet. I asked for a box to put my food in and he took my food to the back where he could not be seen and then came back with the food in a box. When I got home I threw it away because I have never had my food taken to the back again by a sever and put into a box especially when he could not be seen. I am extremely unhappy with this service an both my friend and I will never come back to this IHOP location.

Sincerely,
Ashley S.

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Frank Ahrens April 13, 2015 at 8:30 am

y es terday when I went to the IHOP on Broadway in Oxford I let an employee know there were crayons on the floor and someone could step on them and fall. Then I let the manager know and he didn’t think it was an issue. I think safety should be number one at a restaurant. on other visits they put chairs in the Iowa blocking the access for someone in a wheelchair and ada people who have trouble walking ., the management there does not seem to care about the customer safety. I have traveled across the country and this is the worst I hop I have been in as far as safety. someone needs to look into the operation of this IHOP because if this is the kind of representation of IHOP I feel so sorry for the IHOP corporation as a businessman I cannot believe that this goes on . I will be the first one to contact the news at the time when someone gets injured or the attorney gets involved in suing IHOP and its Corporation for failure to comply with the Americans with Disabilities Act. the man into man you have there is very unprofessional and I wonder how the hell they have a job.

sincerely Frank Ahrens

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Daniel April 12, 2015 at 4:40 pm

My wife has been a waitress at the ihop in Brighton Colorado for a few years. Her store manager Sharon is making all the waitresses complete 3 customer surveys a week to make that franchise look better. Recently they failed when there was a health inspection and she got in trouble so she made everyone pay for her not doing her job. I twisted balloons there for almost a year and have seen her threaten employees, if they didn’t do the surveys they get their hours cut dramatically. She constantly forgets to order the right amount of food from the distributor and makes the employees go to the grocery store to buy the things she didn’t order enough of. I quit twisting balloons at that location because of the way she treated me and I wasn’t even a employee, Sharon treats her employees like they are worthless. If nothing is done to fix this I might be getting ahold of our local news station so they can do their own investigation on the blackmail that is happening at that particular franchise.

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veronica April 10, 2015 at 4:07 pm

My name is veronica i have been with ihop for 9 yrs i was a full time hostess monday thru Friday at the ihop store in sea tac wa #1747 My manager was jerry asmus .. Im a single mother and was in search of a second job .. I decided to start serving at the tukwila store which is also under the same owner .. When my manager jerry asmus found out he started treating me different and would call my new managers at the new store .. Asking why i was being hired their if i already worked at his store .. I called in at his store because i had to take one of my kids to the doctors .. I have my doctors note .. And i recieve a call that im no longer on the schedule .. He fired me .. But im sure calling in was not the reason .. The reason was because i am now workibg at the other store .. Which is still from the same owner john khave … Ive worked their for 9 almost 10 yrs and this is what i get .. Just for wanting a second job .. I feel yhis was very unfair and not right at all .. I need a reason from all of this and a apology from this man jerry asmus because this was not right at all ..

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Ashley Triplett April 9, 2015 at 10:49 pm

Hi my name is Ashley and I was just terminated from a local ihop located in hickory NC the district manager John ask me to take the day off and then call him this morning which he told me I was terminated without any cause. I have never been written up and any day I have missed I had a doctors note which I have not missed many days. I had to leave work early Tuesday because my foot was swollen so big I could barely put my foot in my shoe yet I came in and opened and then requested to leave to go to my doctors appointment. My manager refused to let me go and got mad at me when I told her I had to go. She told me to leave and now I have been let go from my job. When I went to the doctor I had torn tendons In my foot. I tried to contact my manager for 2 days after the fact and he refused to answer my phone calls and after 2 days he texted me and told me to take the day off and call him and he terminated me. I would like someone to contact me regarding this. Because this is unfair I am always at work and on time and I even are willing to come in on my days off when needed I work 9 or 10 hour days and I get terminated without so much as a reason I will be taking this further and further up the ladder until I see results! He keeps getting away with treating his employees like we are dogs that he can kick around. He allows his favorites to call out every week without any consequences. While the hardest workers are being treated so poorly and being let go for measly or no reason at all So many other employees will vouch for the things he does daily. I can’t believe ihop would want someone like that in a management position if I hop corporate would look at the record hickory ihop has for employees who quit because he treats his employees so bad things should really change. I have so much more I can tell you that I’m sure ihop corporate should be made aware of.

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