Hotels.Com Corporate Office - Corporate Office HQ

Hotels.Com Corporate Office

How would you rate your experience with Hotels.Com ?

[Total: 3    Average: 1.3/5]

Hotels.Com Corporate Office Address

Hotels.Com, L.P.
5400 LBJ Freeway, Suite 500
Dallas, Texas 75240

Contact Hotels.Com

Phone Number: (469) 335-1000
Fax Number: (866) 331-1968
Email: Email Hotels.Com

Hotels.Com Facts

Date Founded:
Founding Location:
Number of Employees:

Hotels.Com Executives

CEO: Johan Svanstrom
CFO: Mark Okerstrom
COO: Robert Dzielak

Hotels.Com History

Hotels.Com was founded in 1991 as part of the Hotel Reservation Network by David Litman and Robert Deiner. The company was purchased by Expedia in 2001. Hotels.Com is an online hotel and vacation package reservation service that offers discounted prices from hotel company websites.

The company has seen substantial international growth since 2002, with hotel bookings for Japan, Central and South America, China, Australia, and the Middle East. Hotels.Com launched a mobile phone app for both Android and iPhones in 2011. The company also has a  loyalty program which offers additional discounts for continued booking on the site. also offers a low price guarantee and offers hotel deals in more than 34 languages. The company states it has deals with approximately 325,000 hotels in 19,000 locations around the globe.


Hotels.Com FAQs

Question 1: What is the phone number for Hotels.Com?
Answer 1: The phone number for Hotels.Com is (469) 335-1000.

Question 2: Who is the CEO of Hotels.Com?
Answer 2: The CEO of Hotels.Com is Johan Svanstrom.

Question 3: Who founded Hotels.Com?
Answer 3: Hotels.Com was founded by in .

{ 2 comments… read them below or add one }

Luis Soto December 18, 2018 at 4:48 pm

I have been booking rooms on online for a number of years now. They have a good rewards program, but I went to see my Rewards page, and saw that my 3 nights that I was holding for a VERY special occasion were deleted on November 20, 2018. I specifically booked MANY very expensive hotel stays through my company, and personally in order to accrue these 3 nights (spent nearly $20,000.00,) and now they are all gone. Needless to say, I am less than pleased as I intended on using them soon. And to be honest, I have no idea why there is an expiration on these types of rewards. Each and every time I looked at the Rewards page, there was no notice about any expirations, nor an email warning me about a deletion. Customer service now refers me to some small print on some page I agreed to years ago when I first set up the account.

Today, I spoke with a supervisor who was able to credit me one of my nights back, and I was somewhat pleased she did that, however, she credited my back a night significantly less than the value of the other 3 nights. I booked over 30 rooms nights are VERY expensive hotels in order to have these available to me. I would like to speak with someone who will assist in seeing that I get these back. Since customer service is unable to assist, I would like to have someone in the public relations, or corporate office assist in my case.

In 2019, my company will begin doing a lot more company travel, and I would like to continue using Their website is good, and customer service can also quite good, so I would like to continue booking there. If anyone can assist, please let me know how one can escalate this case. It is extremely important that I solve this this week prior to Christmas.


elijah March 30, 2018 at 8:39 pm

I booked a room in new port richey and it was changed and no one informed me then I drove to find out it was canceled and ruined my anniversary and am owed 300.00 for your company to pay me for all the commitments and hours and waist of traveling for no reason and your company needs to pay up


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