Domino’s Pizza Corporate Office

Domino's Pizza Corporate Office Address

Domino's Pizza, Inc.
30 Frank Lloyd Wright Dr
Ann Arbor, MI 48105

Contact Domino's Pizza

Phone Number: (734) 930-3030
Fax Number: (734) 930-4346
Website: http://www.dominos.com
Email: Email Domino's Pizza

Executives

CEO: J. Patrick Doyle
CFO: Michael T. Lawton
COO: Scott Hinshaw

Domino's Pizza History

Domino’s Pizza began when Tom and James Monaghan bought DomiNick’s Pizza in Ypsilanti, Michigan.  In 1965, the company name was changed to Domino’s Pizza.

In 1967, the first franchise location was opened.

By 1978, there were 200 locations.

In 1983, the company expanded to Canada with a store in Winnipeg.  The 1000th store also opened this year.

In 1985, the first UK location opened in Luton.  A location also opened in Tokyo this same year.

In 1998, Tom Monaghan retired and sold 93% of Domino’s to Bain Capital.

In 2004, the company went public.

In 2006, the 5000th US location was opened in Huntley, Illinois.

In 2012, the company dropped the word “Pizza” from it’s name to enhance its other food offerings.

Today, there are more than 10,000 Domino’s location in over 70 countries.  Domino’s is the 2nd largest Pizza chain in the US.

 

 

{ 185 comments… read them below or add one }

Nathan Keith March 29, 2015 at 4:06 pm

It’s funny how people take the time to complain but never take the time compliment. I however would like to compliment the service I received from store #6712 @ 13402 West Ave. #101 San Antonio, Texas 78216. I have only ordered twice from this location but they can definitely expect more orders from me. In both cases my order was delivered in less than 20 minutes and it was prepared to perfection! I wish people would compliment as much as they complain but I know that will never happen. Thank you for taking the time to read this.

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Sunil March 27, 2015 at 1:03 am

Dear Dominos,

We booked an order on 26Mar2015 at 1: 44 pm and contacted the store where they assured that the order will be delivered in 30 minutes.

Later it has been delayed hopelessly by One and a half hour and there is no proper response from the store when it is contacted via phone. The store manager spoke very rude and asked us to contact his reporting manager on the given number (9986624901 – Krishnaiah). On arrival of the Delivery guy after one and a half hours, we asked him to mention the date and time of delivery on the bill to raise this issue as a concern. He said that he could not do that and had his manager speak to me where the manager bluntly rejected to provide documentation for the late delivery and told me that documentation could only be provided by the Head quarters. Now at that point do you expect me to contact your Hq in US and ask for documentation ? When somebody is owning a Franchise, then it is their responsibility to handle and resolve issues. We cannot contact your Corporate Hq for these issues.

There is not even the minimum courtesy of your staff to address the concern of ours in diligent way. Also, they denied to accept the fact that the order was delivered very late.

Since the order was made to office location, we are forced to leave the premise before they delivered the order to us. We have paid the complete amount to Dominos through Debit Card and there is no refund of amount for the same. We have contacted the Customer Care and store thereafter several times to get refund, but nothing has been reaped out of such efforts instead we got unpleasant wordings and shouting’s from your Staff.

It will be appreciated if your company provides suitable training on Communication skills and better customer service to your staff and educate them appropriately on their behavior with Customers. Also please take note that the Store should be properly trained on how to speak to lady customers as in this case the Store has been very rude to my female colleague.

It is requested to refund the amount immediately along with suitable compensation for your horrifying act in the matter failing which further Legal action will be initiated for your torture and service deficiency in this matter.

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jon st louis March 26, 2015 at 5:00 am

i love your business model. here is an idea to expand your sales to people that have bowed out of the pizza eating enjoyment. a low carb pizza . now that the american heart association has given the ok to the carb free diet i think it would be a great idea for u to develop this product since most of the ingredients of a pizza are carb free cheese mushrooms bacon salami. so the key is the crust where 80% of the pizza carbs lye. i have experimented with making my own carb free pizza and would love to share them with you. if you are interested contact me at the above email. jon st louis

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Maria March 24, 2015 at 1:07 pm

Very disappointed in Domino’s. I was responsible for ordering food for 75 people last Friday (3/23) to have while watching the NCAA game. I went online the day before and ordered 14 pizza’s to be delivered the next day at 12:15. The next morning realizing that won’t be enough pizza’s, went online and ordered an additional 11 pizzas, for a total of 25 pizza’s to be delivered at 12:15. I was concerned about whether the two orders would be put together, so I called the store as soon as they opened and verified the order. Yep, they have all 25 pizza’s to be delivered at 12:15. At 11:50 I get a call – nope, the pizza’s will be 15-2 minutes late. I told the person that wasn’t acceptable because 75 people are waiting for them…doesn’t matter, I’m told that they have 80 pizza’s to deliver by then, and ours will be late – sorry, but our pizza’s count for 25 of them. Regardless, they will be late. Around 12:35 the guy walks in and starts putting the pizza’s on the table. I ask where are the rest of them? He said, that was all. That we ordered 14…no, I ordered 25. Of course what I was afraid would happen..did. The delivery guy then goes back to the store to see where the rest of the pizza’s are. In the meantime, I try calling the store to find out what’s going on? And that there should be some kind of compensation for the fact that they were late…and they didn’t bring all of them. I waited on hold the entire 15 minutes it took for the guy to go and get the other pizza’s. No one EVER answered my call. I was listening to the “canned” spiel about how great Domino’s is…blah..blah..blah. The delivery guy comes back and says, they were short handed…excuses…that was not my problem. Anyway, he said the manager would give us $50 off our next order. This order was almost $200. I told him there wouldn’t be another order. Basically everyone told me NOT to order from Domino’s…we should go with Jet’s – which we have all the time…but no, I have to order from Domino’s….It was humiliating and embarrassing to have all those people sit in the room and wait…and wait..and wait…for their lunch. Had I not called to confirm the order, then I would be mad at just myself…but I did call and it was confirmed 25 pizza’s to our address at 12:15. Needless to say I will never order from them again. I do have to admit the pizza’s were very good…but it didn’t matter. Their problem became our problem I believe that we are entitled to compensation for the lack of doing their job correctly. But I’m not willing to take a chance and order again from there.

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Sherry Hutchins March 21, 2015 at 7:49 pm

I placed an order on 3/21/15 at around 10:30PM at the dominoes location of 1105 NW 22nd Avenue in Miami Florida 33136. I only got 1 large Half pep and Half cheese pizza.
However I waited til 12AM, and they never showed, so when I called them 11 times to check and see what was going on, they never answered (ALL 11 CALLS). So I didnt know what else to do and so I waited til today 3/22/15 @ 7:00PM, I waited so late because I had a bunch of appointments today, so I called and asked for the manager and yes they actually answered and the lady put me on hold for about 7 minutes and then when the manager got on the phone, he couldnt even speak English (I dont know spanish). So I spoke with another lady who was relaying the message to the manager in spanish, and she asked me if I would like to order again, and that I would have to pay for it. I told her no, that I should be compansated for waiting so long and still never got my order that previous night. I remember it came to like $16.90 or something. And the lady put me on hold for about 28 minutes and I got tired of waiting and so I hung up and attempted to try to call again. I called three times and of course; NO ANSWER!! Never Ever Goin to Dominoes Again!!!!!!!!!!!!!!!!!!!:((

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Peter Schmidtke March 16, 2015 at 8:01 pm

I hope you actually read this and unsubscribe me from your emails or I may have to complain to the BBB, Better Business Bureau.

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kg March 11, 2015 at 12:46 pm

never again will i go there
i just got off the phone in your office the care center and the lady says cant help me because the stores can do what ever they want i guess i will use another pizza place
i used one of your stores 4 times a week but never again !!!!!!!!!!!!!!!!!!!

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Vibhuti patel March 10, 2015 at 9:19 pm

We live in holyoke,Speaking the manager and owner of america’s best value inn.we are 18rooms small property and We have been going through an issue with dominoes in Holyoke.
The delivery person is delivering pizzas but they doesn’t drop the front desk reward card and thats been going on for years. I complained about it so many times but they didn’t do the needful and i called them yesterday at the store and the assistant manager(named sherry)was being rude and was proving me wrong and she kept saying that you are supposed to call us the same day when they don’t drop the card and i did but she told me that nobody was in the office but i live here and i am here 24×7. She also told me that the delivery man is dropping off the card but we didn’t get any card. So wheres the card going? When i tried to explain her about this issue,she flipped out me and shes telling me that shes not gonna send me cards anymore. I wanted to talk to the store manager or owner but she said i don’t need to talk to anybody else about this issue as,according to her, she can take all the decisions.
So no more deliveries on my property; and i am also going bring this issue to dominoes headquarters.

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Peter Schmidtke March 16, 2015 at 7:49 pm

I have tried repeatedly to unsubscribe from your emails. I moved to the Philippines and there is no dominoes near me. I wish to unsubscribe but the link in your emails does not work. Please remove me from your email list and fix your unsubscribe link.

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The jones family March 5, 2015 at 9:15 pm

I ordered food for my family of 5 on 3/4/15 for delivery and it was a pretty extensive order….the man that took my order told me it was deliverable but that it would take a little longer due to weather/road conditions….I told him I understood and that he could take as long as he needed because I am in a hotel and do not have a car to travel in the weather to get my family food….he even told me he would be the driver. After I placed my order, which was difficult to do because the man taking my order was acting as if he didn’t know what I was ordering or as if it wasn’t on the menu, I hung up the phone and automatically got a text message from my bank saying the money 49.04 had been removed from my funds. However not even 1 minute later a female at the store called me back saying her manager said my order was undeliverable because of the road conditions and that it would have to be canceled…when I asked her to let me speak to the person who relayed this message she passed me over to someone else who identified himself as a manger…he was very rude and even promised me my money back in 24hrs. (49.04) I told him this does nothing for the fact that I have a family to feed and now no way to feed my family as I would have to walk in the snow to find something to eat. He didn’t apologi or even sound like he cared so in result I exclaimed that because of his behavior and e inconvenience that I would like my order compensated to me on a day that it could be delivered…he told me he couldn’t do that…I asked to speak to his manager and he told me the owner of the store had left for the the night and at he couldn’t give me any information as far as the owners name or corporates number….and hung up on me

Fast forward to today 3/5/15 I called back to speak to a manager because my money has not even been pended as going back and it’s been 24hrs. He told me unconvincingly that he would talk to the person who was rude to me and that he would inform him that it could actually take 2-3 business days for the money to be returned….then when I asked what else could be done for me since I wasn’t able to feed my family as I again am staying in a hotel and don’t have cabinets stocked with food he asked me what I would like to be done….I asked him to compensate my order since now I haven’t seen my money nor my food…he told me he would but he doesn’t see the order for me from the night before….and that without the order he could not compensate me as they can’t confirm what was ordered…I listed what I had ordered and the amount it should come out to and he then proceeded to tell me that he would not be able to compensate my order…..I then asked what form of manager he was or if there was anyone higher ranking. He said he was the gm of the store (located on council rd and Hefner in OKC, ok) and that he would like to make me happy but doesn’t know how….he kept cutting me off when I conti to ask for a compensated order and he told me he could only return the money…..we went back and forth for about 3 minutes and then he started saying that acts of God can not be compensated…. Then he shouted the supposed number to corporate and hung up in my face….and I wasn’t even using foul language with or towards him….the number he shouted was 1-800-dominos which when I called I was told that it was a store locator and was given the correct number to corporate

7743 W Hefner Rd okc, ok 73162

I would like my order to be compensated….

1medium pizza pepperoni and sliced Italian sausage
1 medium pizza bacon and ham
2 pasta bread bowls chicken Alfredo
14 hot wings doubled baked
8 bbq wings double baked

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Raven March 3, 2015 at 1:43 am

The first time I ordered from you guys the order didn’t get to us until almost 3 hours later when the delivery guy finally got here he had his little girlfriend in the car with him. When I called back his number after he called to tell us he was downstairs and we found that he didn’t show up he said he thought we didn’t want the order and went back to the store. He didn’t bother to call back to find out what we wanted nor did we get an apology. Today we ordered at 11pm it is now 1:37am not only did they not answer the phone after 3 hours but the manager did not come to the phone when asked to speak to him and we got hung up on 3 times. Now we have to wait 3 to 5 days for our refund this is very unacceptable I will not be ordering from here again. This is the dominos on Webster ave in Bronx, NY. Horrible Service.

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Michael/cheyanne February 27, 2015 at 5:35 pm

Let me just start by saying we love dominos pizza and probably eat more of your pizza than we should, but for some reason it take your employees 2 or 3 time to get our order right. Not sure whats so hard about making 2 medium 1double pepperoni with no garlic (allergies) and 1 regular pineapple and ham. When delivery gets here what is delivered to us is 1 double pepperoni with garlic and 1 regular pepperoni with/without garlic, or regular pepperoni with garlic and the other without garlic etc… The order is always the same 1 meidum double pepperoni without garlic and 1 pineapple and ham and every time without fail the order is botch-up.Weve been to the hospital twice for food allergies, i use to actually work foryouguys and know its not that hard to make that order, the delivery we just ordered will be our last. We are not complaining to get anything, we dont want anything, just try to hire people that know the difference between garlic and no garlic and also know the difference between double pepperoni and ham and pineapple so other customer dont have to go through the hassle too, and im not kidding every time we order,

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Jason Bradshaw February 22, 2015 at 5:28 am

Me and my family live in Creedmoor NC last night we called our local domino’s pizza to place a large order and we were met with the rudest person we ever talk to so we will not be ordering from there ever again it’s sad that people forgot what customer service is

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kim February 18, 2015 at 10:21 pm

I really hope some one from corporate see’s this. I’ve been dealing with the same domino’s for years, located on New Garden Rd in Greensboro NC. My family and I order from there once a week. Everyone loves pizza night. I have to say they are the nicest people there. I usually get the same driver, I believe her name is Marisa, always very polite and always speaks to my kids you guys need more drivers like this. I have delt with John and I believe Kristen again you need more people like this. Both very perfessional. My pizza is always on time and aways right. I did have one time where they forgot to add bacon. I called them up and right away a new pizza was being made. My kids said to me tonight as we got our pizza, mom they sure are nice you should let them know so they can get a surprise. My children made me realize that every now and then you need to show your appreciation. Our delivery girl came out in the ice and snow still with a smile on her face. Please pass this on to corporate and also to that store let them know they are doing a fantastic job.

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Christie February 16, 2015 at 11:43 pm

My name is Christie and I had order 2 pizzas from Domino’s in Austin Texas on oltorf I placed my order at 9:11 and is now 10:35 and still im yet to see a pizza this is bad business they did refund me but I will not order from here again very very dissatisfied.

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Christie February 16, 2015 at 11:53 pm

yall act like you really care about all customers in the commercials but in reality u guys really don’t I should have went to pizza hut.

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Nathan Keith March 29, 2015 at 4:11 pm

Wow, you might want to stop ordering pizzas and pay for some proper grammar lessons.

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Marvin treanor February 15, 2015 at 12:58 am

Second time I have waited hours for my delivery, when calling the store they blame the online ordering, but THREE hours to get a pizza. That is unacceptable, and the first time this happen. Both pizzas were cold. I sent a complaint, but got no response, do you really want feedback or is that just a front to make your customers feel you care, well I guess not since you don’t respond to complaints. This particular location is in need of some customer service skills. At this point they won’t get a third chance, unless I given some reassurance.

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Don Kwasny February 14, 2015 at 12:04 pm

What kind of an sleazy operation is your company running . Employees not paid ,bullied ,taken advantage of. I am referring to the recent article on CBC news where 2 young men are owed thousands in back wages and are being threatened by the owners of your franchise operation in British Columbia . You need to put in place safeguards that ensure that employees are paid and working conditions are up to standards . Your company standards leave much to be desired .

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maria pierlioni February 14, 2015 at 11:23 am

Why don’t y’all have a cancel button on your website I’ve been on hold with the location that I ordered from on line and they still haven’t answered I don’t want to waste food or y’all money but they never answers the phones

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